Best Western Plus Novato Oaks Inn
About Best Western Plus Novato Oaks Inn
Nestled among the scenic hills of Marin County, the Best Western Novato Oaks Inn is ideal for all travelers. Located between San Francisco and the Sonoma Wine Country, The Best Western Plus Novato Oaks Inn is an ideal choice for vacationers and business travelers alike. Visit a variety of attractions that draw people to the area, such as the nearby Sonoma Raceway, Bay Club Stonetree Golf Club, and Wedgewood Wedding Event Center as well as the eclectic 28-mile shoreline of Point Reyes National Seashore. The Best Western Novato Oaks Inn offers rooms with free breakfast, free Wi-Fi, and free parking. Guests can relax at the seasonally heated outdoor swimming pool and firepit. Our guest rooms offer 50-inch flat-screen TVs, in-room refrigerators, Keurig coffee makers, microwaves, and hair dryers. A free breakfast bar buffet is provided daily to guests serving a delightful assortment of breakfast breads, hot eggs, breakfast meats, waffles or pancakes, and fresh hot coffee. Our guests can enjoy room service from Perry’s, our charming on-site restaurant and bar, open for lunch and dinner. The hotel offers coffee in the lobby 24 hours, a business center, and a fitness room. This award-winning Best Western hotel offers excellent customer service, and our 24-hour front desk team is always ready to help make your stay a memorable one.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
Guests generally express satisfaction with the hotel, highlighting its cleanliness, comfortable rooms, and friendly staff. The location is also frequently praised for its convenience to the highway and local amenities. However, some guests have issues with noise, either from the air conditioning, other guests, or housekeeping staff.
- Clean and comfortable rooms
- Friendly and helpful staff
- Noise issues (air conditioning, other guests, housekeeping staff)
- Inconsistent experiences with housekeeping and room assignments
- 4/5
Very nice staff, good breakfast (croissants were shockingly good), comfortable beds. Our only issues were small. Different parts of the room had very different temperatures. Plastic cups a bummer. Ran out of shampoo. But really none of that detracted from the stay.
- 5/5
Breakfast buffet was great, with fresh fruit, eggs, sausage, potatoes, toast, muffins, yogurt, bagels, etc. The room was like new! We were pleasantly surprised by the value. No complaints at all.
- 5/5
Great staff nice property
- 5/5
The staff was outstanding. They went above and beyond to accommodate us. Check in time is 4pm, which is a little late, but the staff went out of there way to get are rooms done early for us so we could attend a concert we were attending.
- 5/5
Conviene Nothing
- 5/5
Very clean. The front desk staff were so kind and accommodating. Would definitely stay again.
- 5/5
The rooms are comfortable and clean, and the staff was excellent, and the breakfast was very good The parking
- 5/5
staff was wonderful, comfortable and clean rooms and the breakfast was great Parking
- 5/5
staff was excellent. The rooms were comfortable and clean and the pool is great and breakfast was good. The parking
- 5/5
Spacious room. Clean. Good breakfast. Restaurant conveniently located next door.
- 4/5
There was a weird burning plastic smell in the room but it was better after opening the patio door. The fan on the AC wouldn’t keep running so it would get too warm in between the compressor kicking on.
- 5/5
Staff was so kind. Nice property layout. The gym could use some love but it’s clean.
- 5/5
Highly recommend.
- 5/5
We had a perfect stay for 4 nights. We enjoyed the included breakfast each morning. The staff are really amazing.
- 5/5
Clean and friendly Shampoo and conditioner were out (was not ready for the next person) but I did brought my own so it’s was not a big deal. Plus they bring more the next day.
- 5/5
Clean and friendly Shampoo and conditioner were out (was not ready for the next person) but I did brought my own so it’s was not a big deal. Plus they bring more the next day.
- 5/5
Very friendly staff.
- 4.5/5
Superb
- 3.5/5
Large room enough for our family of 3. Parking is limited, and it’s a crowded off ramp to reach during rush hour traffic.
- 5/5
Exceptional
- 3.5/5
Large room enough for our family of 3. Parking is limited, and it’s a crowded off ramp to reach during rush hour traffic.
- 2/5
After we checked in (two rooms x 4 nights), we were told the rooms would not be serviced the first night due to lack of cleaning staff. Then after the second night the rooms were still not serviced. When we advised the front desk, they said they would make a note, but did nothing to correct the situation. We complained to two different staff members the third morning. No one even apologized. The third night we found the rooms had been serviced. Management of this property has deteriorated.
- 4.5/5
Superb
- 5/5
Great place to stay as always. Everyone is wonderful.
- 5/5
super for horse girl stay during the show
- 5/5
Exceptional
- 5/5
The breakfast was good and the room was fantastic. Very quiet. Good location for sightseeing.
- 4/5
Quiet Room little too dark
- 4/5
Quiet Room little too dark
- 5/5
Everything was perfect
- 4/5
Nice location. Room was clean.
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Great stay. Clean
- 4/5
clean, convenient location, friendly staff, however, property has seen better days and you can hear room noise above and below your room.
- 4.5/5
Nice stay for a good price. Was clean and recently remodeled.
- 4.5/5
Nice stay for a good price. Was clean and recently remodeled.
- 5/5
I loved everything about this hote!l Clean, comfortable, spacious rooms with a wonderful king bed. Free on-site parking. Delicious breakfast buffet included. Located north of San Francisco just south of the Napa and Sonoma wine country. Beautiful Mount Tam is nearby. Mount Tam is a wonderful scenic drive just a short distance from the Hotel.
- 5/5
Exceptional
- 3/5
We specifically called ahead and booked this hotel for the pool and hot tub. After we checked in I walked to see the pool and it was closed under construction repair. The staff was great and they checked us into a different Best Western that had a pool and hot tub for the next morning. So all I can say is the outside of the hotel is beautiful looking at the mountain side through our back window was not very pleasant just an unkept dry mountainside. If they took care of it a little bit it would look much better. One thing I found interesting is that it was renovated not so long ago but it still has single pain windows. Again the staff was great but we could not swim the first day.
- 5/5
Exceptional
- 5/5
zz
- 5/5
It was well kept. Staff super friendly. Parking was great.
- 4/5
The hotel location, the rooms Not too much towels
- 4/5
Not too much towels
- 5/5
The staff was friendly and accommodating, moving my room to a quieter part of hotel after I advised I worked graveyard and needed to sleep late into the day. The room & gym were clean. Parking was easy & available. I did not try the breakfast.
- 5/5
Exceeded my expectations.
- 5/5
Exceeded my expectations.
- 4/5
Room was clean but a bit outdated. Location was good, close to freeway was both good and bad. Very good buffet breakfast included. Pool was under maintenance.
- 5/5
Exceptional
- 5/5
Yes breakfast was good with a variety of food. I'm disabled so parking is always good.
- 5/5
The hotel is well located. The staff was wonderful and helpful.
- 4.5/5
Clean friendly and convenient Pillows and mattress were hard
- 4.5/5
Pillows and mattress were hard
- 5/5
Nice
- 5/5
Very friendly staff at reception and great stay.
- 5/5
Loved the balcony Pool was under repair
- 5/5
Loved the balcony Pool was under repair
- 4.5/5
Breakfast just okay.....same old breakfast like all hotels.
- 4.5/5
Location was perfect for HWY ACCESS. Breakfast just okay.....same old breakfast like all hotels.
- 4/5
Very good
- 4/5
The staff was wonderful the room was clean but I wasn't happy with the noise from the street I was on the lower floor facing the parking lot so it got pretty noisy I advise the next person to stay there too ask for a room away from the parking lot the bed was wonderful I recommend this place very highly except for the noise in the parking lot I would definitely stay here again I didn't like being on the lower floor next to the laundry room and the parking lot with the noise
- 4/5
I didn't like being on the lower floor next to the laundry room and the parking lot with the noise
- 5/5
Front desk staff was kind and helpful. Breakfast staff and house keeping was wonderful and very conscientious. Impressed by the quiet and level of comfort that this inn provided. We are hoping to return so that we can enjoy the pool which is currently being renovated.
- 5/5
Exceptional
- 4/5
It was good I just got lost a little bit because the way the room numbers are situated.
- 5/5
We’ll definitely stay here again. Everything was great service cleanliness. The breakfast in the morning was top notch.
- 5/5
All staff members were super friendly and helpful
- 4.5/5
Comfortable room and good location Nothing specific
- 4/5
no swimming pool, no hot tub in service due to maintenance.
- 4/5
location, staff, cleanliness no swimming pool, no hot tub in service due to maintenance.
- 5/5
Surrounding area Pool empty
- 5/5
Wonderful rooms, great pool and hot tub and wonderful breakfast.
- 3.5/5
Smelled moldy
- 2/5
- 5/5
Excellent place to stay. Clean, well appointed, great staff. Great breakfast!
- 5/5
He said it was good and I had a banana. We didn't use the Wi-Fi. Thank you!
- 4/5
I thoroughly enjoyed the breakfast and the convenient early and late opening hours. However, my son was bitten multiple times on his arms, back, and legs by a large insect or mosquito. Despite moving our room, the damage was already done. They requested that I send pictures to the manager, but I never received a response. I wish they had done more to put me at ease, but overall, I had a pleasant stay with a hot shower and a super comfortable bed.
- 5/5
Renovated modern clean spacious room, blackout curtains, comfortable bed with extra pillows - plenty of hot water for my nightly therapeutic bath, excellent service in breakfast area and many breakfast options- friendly professional staff and a fabulous gym with upscale equipment!
- 4/5
Very clean, great room
- 5/5
Fantastic
- 5/5
Great restaurant and staff, pool and Hottub under renovation.
- 5/5
Staff is excellent
- 5/5
Fantastic in great staff
- 4/5
Very clean. Nice breakfast. No bottle of water. No shower cap.
- 5/5
Easy access off the freeway. Property well kept and rooms very clean and quiet. Breakfast has a nice variety of hot and cold items. Area is kept clean and watched over by service people. Ample outdoor parking. Covered indoor parking would make it excellent. All good.
- 5/5
Pretty location, friendly and helpful staff.
- 5/5
Room clean. Bed comfortable. Breakfast choice is great.
- 4/5
The free breakfast was great but the room was considerably noisy (AC unit and street noise)
- 4/5
The free breakfast was great but the room was considerably noisy (AC unit and street noise)
- 5/5
Room was spacious, clean and amazing. The staff
- 5/5
Room was spacious, clean and amazing. The staff
- 5/5
I like the Hotel very March
- 5/5
Staff was exceptional. Booked for a hospital procedure. Perfect.
- 5/5
Staff was exceptional. Booked for a hospital procedure. Perfect.
- 5/5
Great front desk staff. Rooms were clean. Breakfast was filling.
- 5/5
Great front desk staff. Rooms were clean. Breakfast was filling.
- 5/5
AND, they have complementary breakfast! That was a plus! We are definitely coming back!
- 5/5
AND, they have complementary breakfast! That was a plus! We are definitely coming back!
- 5/5
The room was beautiful, clean and comfortable. There were chocolate chip cookies available for us. The staff was very friendly and accommodating. The grounds were serene and quiet. The breakfast was a generic. The eggs were a bit strange. There was a lot of chlorine in the hot tub.
- 4/5
Yes staff is courteous and room was clean
- 4/5
Yes staff is courteous and room was clean
- 5/5
The room was clean and comfortable. The staff were very friendly and helpful.
- 5/5
The room was clean and comfortable. The staff were very friendly and helpful.
- 5/5
Enjoyed our stay here. Courteous staff, clean facility and excellent breakfast.
- 5/5
Enjoyed our stay here. Courteous staff, clean facility and excellent breakfast.
- 5/5
Excellent as always
- 5/5
Excellent as always
- 5/5
Excellent as always
- 5/5
Excellent as always
- 5/5
Excellent as always
- 5/5
Excellent as always
- 5/5
Facility was clean and fresh. Parking lot was well lit at night with plenty of spaces--important for a woman alone. Free breakfast was excellent--good food and amazing variety. very nice staff at the desk. Price was right. Clean and well-maintained. Nice decor. Comfortable bed. Quiet. It was perfect.
- 5/5
Always great. I’m here once a month.
- 5/5
Always great. I’m here once a month.
- 5/5
Great value!
- 5/5
Great value!
- 5/5
Everything was clean, quiet area and friendly staff....definitely will stay there again
- 5/5
Everything was clean, quiet area and friendly staff....definitely will stay there again
- 5/5
Clean room excellent staff great location
- 5/5
Clean room excellent staff great location
- 5/5
it was overall a great experience. staff helpful. well located, great breakfast. room was large and comfortable
- 5/5
it was overall a great experience. staff helpful. well located, great breakfast. room was large and comfortable
- 5/5
Clean and well kept
- 5/5
Room was clean, staff friendly, and explained a website that I tried to make a reservation with was not their hotel.
- 5/5
Room was clean, staff friendly, and explained a website that I tried to make a reservation with was not their hotel.
- 1/5
The breakfast was good, as usual and the location is very convenient for me. I had to switch rooms twice because the first 2 rooms smelled so badly- like mold and mildew. The layout of the hotel is confusing and the front desk clerk became quite rude when I asked her for help to show me my room. I have stayed here many times alone and with my son. There was a ln issue with billing on my stay before last, the hotel’s fault, and I was told that I am not allowed to stay at the hotel anymore. I was completely shocked, and still am and honestly cannot believe this!! I think this is violently unfair!
- 4.5/5
Good location off the freeway, not noisy. Friendly and welcoming staff. Room was clean and quiet. Good breakfast. Ample well lit parking. Nothing to dislike
- 5/5
Nice looking and clean.
- 4/5
Clean pro staff,always glad to stay here
- 5/5
Breakfast was typical for a hotel that provides breakfast. It was clean and easy to manage. What I really liked was the room. Everything I needed was in the room. Enough outlets and towels. There was an iron/board in the room and a hair dryer. It was simple and lovely. In addition to the small fridge was a microwave and the coffee maker was a K-cup machine. I was able to easily turn the air conditioning off. I do not like a room without the ability to get fresh air. The windows opened, and that was a huge plus in that I like fresh air when I sleep. There was some noise one night from a group that was in the room below me. It shortly ended after I called to staff to ask about it. If I need to stay in the area, I hope this place has vacancy. Overall it was a very pleasant experience.
- 5/5
I have been remiss in rating this wonderful place to stay. Everyone is super in every way. I stay her once a month and everyone and everything is first class. Smiling faces always greet you and everyone does anything they can to make your stay the best it can be.
- 5/5
I have been remiss in rating this wonderful place to stay. Everyone is super in every way. I stay her once a month and everyone and everything is first class. Smiling faces always greet you and everyone does anything they can to make your stay the best it can be.
- 4/5
The staff were very friendly.
- 4/5
The staff were very friendly.
- 5/5
Amenities, staff ,clean room
- 5/5
Amenities, staff ,clean room
- 4/5
clean, well-maintained. Excellent breakfast. large comfortable room. Beds were HARD - we had very sore shoulders after a night's sleep
- 4/5
clean, well-maintained. Excellent breakfast. large comfortable room. Beds were HARD - we had very sore shoulders after a night's sleep
- 5/5
Safe and convenient location. Good breakfast and comfortable rooms.
- 5/5
Safe and convenient location. Good breakfast and comfortable rooms.
- 5/5
Great place to stay
- 5/5
Great place to stay
- 3/5
need to remodel , need better food also
- 3/5
need to remodel , need better food also
- 5/5
- 5/5
- 5/5
Amazing front counter staff.
- 5/5
Amazing front counter staff.
- 5/5
The room was large, clean and modern.
- 5/5
The room was large, clean and modern.
- 5/5
Room was comfortable and clean. Breakfast was a wonderful perk!
- 5/5
Room was comfortable and clean. Breakfast was a wonderful perk!
- 5/5
Beds were comfortable
- 5/5
Beds were comfortable
- 5/5
Spotless room. My stay was very comfortable for the one night I was there.
- 5/5
Spotless room. My stay was very comfortable for the one night I was there.
- 5/5
Good
- 5/5
Good
- 4/5
Clean room.
- 4/5
Clean room.
- 5/5
Great staff. Liked getting texts. Decent breakfast.
- 5/5
Great staff. Liked getting texts. Decent breakfast.
- 5/5
The location is excellent-- easy access to 101 and 37. The staff is professional and friendly, the hotel and rooms are very clean-- it appears to have been recently remodeled. The first morning I found the coffee in the breakfast area to be really weak, but it was fine the following morning. The rooms are comfortable and quiet!
- 5/5
The location is excellent-- easy access to 101 and 37. The staff is professional and friendly, the hotel and rooms are very clean-- it appears to have been recently remodeled. The first morning I found the coffee in the breakfast area to be really weak, but it was fine the following morning. The rooms are comfortable and quiet!
- 5/5
Fast check in and clean room
- 5/5
Fast check in and clean room
- 5/5
Clean room, helpful staffs. Breakfast tasted well. Accessible. Quiet, comfortable.
- 5/5
Clean room, helpful staffs. Breakfast tasted well. Accessible. Quiet, comfortable.
- 5/5
Limited food selections at breakfast, hot food was not very hot! Better fruit selection would be good. Waffles instead of sad little pancakes...
- 5/5
Limited food selections at breakfast, hot food was not very hot! Better fruit selection would be good. Waffles instead of sad little pancakes...
- 4/5
Loved our room. Only negative was ac heat unit battery stopped working we realized as very hot overnight. Husband had to go downstairs to lobby to talk to representative to find a battery which they didn’t have but got one eventually out of an empty hotel room. If I’d been alone there was no one to fix it or figure it out on duty. Very little sleep was had that night. Breakfast not as nice as some other best western places. Nice quiet room other than some noisy guests at all hours.
- 4/5
Loved our room. Only negative was ac heat unit battery stopped working we realized as very hot overnight. Husband had to go downstairs to lobby to talk to representative to find a battery which they didn’t have but got one eventually out of an empty hotel room. If I’d been alone there was no one to fix it or figure it out on duty. Very little sleep was had that night. Breakfast not as nice as some other best western places. Nice quiet room other than some noisy guests at all hours.
- 5/5
Everything was great!
- 5/5
Everything was great!
- 5/5
Everything was over the top perfect. From the front desk folks to the room.
- 5/5
Everything was over the top perfect. From the front desk folks to the room.
- 5/5
this is a clean and new hotel at a great location
- 5/5
this is a clean and new hotel at a great location
- 5/5
My room was clean and the bebd was very comfortable.
- 5/5
My room was clean and the bebd was very comfortable.
- 4/5
Good place, very friendly staff.
- 4/5
Good place, very friendly staff.
- 5/5
clean & comfortable room. staff friendly
- 5/5
clean & comfortable room. staff friendly
- 5/5
This was a terrific place to stay while visiting family in Novato. The room was very spacious and very clean. Customer service was excellent-staff are friendly and helpful. Breakfast was typical for what one would expect of a free breakfast at a hotel, however, they could improve by offering more fresh fruit choices and yogurt in individual containers-the yogurt from the yogurt machine was not good. Other breakfast choices were very nice.
- 5/5
This was a terrific place to stay while visiting family in Novato. The room was very spacious and very clean. Customer service was excellent-staff are friendly and helpful. Breakfast was typical for what one would expect of a free breakfast at a hotel, however, they could improve by offering more fresh fruit choices and yogurt in individual containers-the yogurt from the yogurt machine was not good. Other breakfast choices were very nice.
- 5/5
Muy buen hotel, moderno y limpio. Me hubiera gustado pasar mas noches en este..
- 5/5
Muy buen hotel, moderno y limpio. Me hubiera gustado pasar mas noches en este..
- 5/5
We will definitely come back! Thank you
- 5/5
We will definitely come back! Thank you
- 4/5
Needs smoking area outside
- 4/5
Needs smoking area outside
- 5/5
A premium property of the Best Western chain. Highly reconmended.
- 5/5
A premium property of the Best Western chain. Highly reconmended.
- 5/5
Clean room & friendly staff
- 5/5
Clean room & friendly staff
- 4/5
Breakfast had lots of options. Had dinner at Perry’s next door and it was convenient, moderately priced and delicious.
- 4/5
Breakfast had lots of options. Had dinner at Perry’s next door and it was convenient, moderately priced and delicious.
- 4/5
Breakfast was outstanding as well as the staff.
- 4/5
Breakfast was outstanding as well as the staff.
- 5/5
Judy and her team at Western Plus Novato are awesome
- 5/5
Judy and her team at Western Plus Novato are awesome
- 5/5
Very nice breakfast and staff very helpful.
- 5/5
Very nice breakfast and staff very helpful.
- 5/5
Beautiful and clean
- 5/5
Beautiful and clean
- 5/5
Large room with wide desk. Very quiet stay!
- 5/5
Large room with wide desk. Very quiet stay!
- 5/5
Great place to stay
- 5/5
Great place to stay
- 5/5
Great place to stay
- 5/5
Great place to stay
- 5/5
Easy and friendly check in process!
- 5/5
Easy and friendly check in process!
- 3/5
Lobby area was updated and looked nice but the rooms were very average. Beds were hard and uncomfortable and ac blew directly into the bed by the window. Bathroom only had a single sink and shower had a curtain instead of a glass door. Water pools on the floor during shower. I did like the cleanliness of the shower room. It seemed like that part of the bathroom had been redone with new tile and caulk which I was very thankful for.
- 3/5
Lobby area was updated and looked nice but the rooms were very average. Beds were hard and uncomfortable and ac blew directly into the bed by the window. Bathroom only had a single sink and shower had a curtain instead of a glass door. Water pools on the floor during shower. I did like the cleanliness of the shower room. It seemed like that part of the bathroom had been redone with new tile and caulk which I was very thankful for.
- 5/5
Rooms are roomy and clean.
- 5/5
Rooms are roomy and clean.
- 5/5
Very easy to get to, right off the highway but no noise disturbance. Rooms were clean and entire hotel was well kept. Breakfast had variety. Highly recommend the deluxe room, the extra space was so nice to have. The staff also were accommodating to hold our luggage after we checked out so we didn't have to carry with us during the day. Overall great stay! Will stay at a best western plus again.
- 5/5
Very easy to get to, right off the highway but no noise disturbance. Rooms were clean and entire hotel was well kept. Breakfast had variety. Highly recommend the deluxe room, the extra space was so nice to have. The staff also were accommodating to hold our luggage after we checked out so we didn't have to carry with us during the day. Overall great stay! Will stay at a best western plus again.
- 4/5
I was close by,I have seen high reviews so I come
- 4/5
I was close by,I have seen high reviews so I come
- 5/5
The staff were top notch. Very relaxing.
- 5/5
The staff were top notch. Very relaxing.
- 5/5
Relaxing
- 5/5
Relaxing
- 5/5
It is very good
- 5/5
It is very good
- 5/5
Our stay was wonderful !! Everyone was so nice and helpful !! They serve a delicious full breakfast !! Beautiful room and a large bathroom!! Plenty of hot water!! We will definitely stay here again if we are in Novato!! Best thing are the people that work there!!
- 5/5
Our stay was wonderful !! Everyone was so nice and helpful !! They serve a delicious full breakfast !! Beautiful room and a large bathroom!! Plenty of hot water!! We will definitely stay here again if we are in Novato!! Best thing are the people that work there!!
- 5/5
Great place yo stay during our time in Novato!
- 5/5
Great place yo stay during our time in Novato!
- 5/5
Clean, comfortable, lovely setting
- 5/5
Clean, comfortable, lovely setting
- 4/5
Excellent hotel in great location, very clean and friendly staff
- 4/5
Excellent hotel in great location, very clean and friendly staff
- 5/5
Property has everything needed for a comfortable stay
- 5/5
Property has everything needed for a comfortable stay
- 5/5
Will definitely stay here again!
- 4/5
Location of room bad : corridor of all the staff services, downstairs loacation with noise of upstairs customers waking me up.
- 5/5
Wonderful place to stay close to San Francisco. Very clean, newly remodeled, great relaxing pool and ping pong in the back. Felt like someone’s backyard so quiet and personal even right off the free way. Would very highly recommend for a super nice place to stay for a good price.
- 5/5
mmmm great breakfast!
- 5/5
well maintained.
- 5/5
5 stars for the BWPNO Inn! We had a couple of adjoining rooms, each was well appointed, clean and comfortable. This will be our first choice for lodging when visiting the north bay from now on. Well done! And highly recommended.
- 5/5
Easy to find, quiet and very friendly and helpful front desk staff. Good enough breakfast. Comfortable beds, clean!
- 5/5
One night stay as we are attending an event nearby. This is one of the best best westerns I have stayed at. Large clean rooms with strong air con. Pool and hot tub and a decent continental breakfast the next morning. Property also has a couple of ev chargers as well for those who need it.
- 5/5
Can’t say enough good things about this hotel. Exceeded expectations. Very clean. Convenient location. Easy drive into San Francisco and Muir Woods. Felt very safe. Big room. Beds comfy. Pool and hot tub clean and enjoyable. Staff very courteous and responsive.
- 5/5
Had a good experience here, just a quick night stop
- 5/5
Very nice safe and clean hotel
- 5/5
Great hot tub, pool, rooms outside activities, nucest best western ive been too
- 5/5
We will undoubtedly choose this best western again!
- 4/5
Spacious and comfortable guest room with comfortable bed. Good option for 1 night stay in between Sonoma and Sausalito.
- 5/5
We liked everything about this stay. Great room, staff, breakfast, parking, luggage carts, location. Very comfortable and good value for the relatively low price for Marin County. The only thing we noticed that fell short was that the cleaning staff had to share the smallish elevators with the guests making it awkward and they had very big unwieldy supply carts. They were very pleasant and gracious.
- 5/5
We visited Point Reyes and the iconic Golden Gate Bridge from this ideal location. Our stay was a lot of fun!
- 5/5
The room was very comfortable and we enjoyed our stay very much.
- 5/5
Front desk staff was very friendly. Beautiful pool area and view.
- 5/5
Property was nice. Quiet and rooms were spacious. We chose Novato over SF for safety. Parked with no issues.
- 5/5
Built like a fortress. Loved our walled outdoor sitting area for morning coffee. Excellent breakfast choices each morning & good strong coffee. Only negative was a small elevator to haul your luggage upstairs in.
- 5/5
Very nice. Clean, restaurant on site . Fee breakfast with varied choices. Would stay again.
- 5/5
Clean, friendly staff. Good value.
- 5/5
Extremely friendly staff. Such a warm welcome.
- 4/5
Incredibly convenient! Nice room.
- 5/5
Peaceful location yet convenient freeway access.
- 4/5
Like this hotel. I asked for a quiet room and am very close to the breakfast room and a conference room that had a meeting this evening. Hearing the clapping didn't really bother me. Hope the breakfast room doesn't wake me up early tomorrow morning. I can sleep until 8am. Could have asked for a room more down, but didn't. The room is nice and clean and the bed is comfortable. I also appreciate the large screen TV.
- 4/5
It’s a slightly older hotel, it was clean and I will certainly book it again
- 5/5
This is a really nice hotel. The rooms are huge. The front desk staff were really helpful and friendly. The breakfast buffet had fresh fruit, unsweetened apple sauce and whole wheat bread. All healthy choices.
- 5/5
- 3/5
The freeway could hear from room at night. The freeway sound dusrupted my sleep.
- 5/5
But the bed’s mattresses were terrible! They were very hard and uncomfortable! And the bathroom door had to have a door stop or it would slam shut! Very inconvenient every time you go in and out! Also one one light and fan in the bathroom that one could not be turned off without turning off one or he the other! No safe-lock for your valuables either! But there is a nice restaurant right next door and a pool but hot tub was dirty and lukewarm.
- 5/5
Highly recommended!!
- 5/5
T
- 5/5
Great place to stay
- 5/5
Upscale
- 5/5
Love this hotel. Stayed here many times.
- 5/5
Very nice a clean hotel for two nights. Our 3 yr old loved the breakfast each morning.
- 5/5
Have some good vegan and different options in breakfast, we stayed 3 nights, same breakfast everyday is boring.
- 5/5
Our go to hotel in Novato, when visiting family.
- 5/5
This was a brief one night stay - in a very spacious, comfortable, quiet and clean room. We will stay here again!
- 4/5
The parking and location are great!
- 4/5
Please leave directions in the room.
- 5/5
Vehicles parked in hashed marked area (no parking) near handicap parking making it hard to get into the handicap parking
- 4/5
We enjoyed our stay- this is one of better Best Western properties we have stayed
- 5/5
Room was very quiet & staff very helpful and friendly.
- 5/5
Very good place.
- 5/5
Haven’t been to a Best Western in a long time. From the second we checked in, we were greeted and felt important. Very friendly and accommodating
- 3/5
My review would have been five stars for everything but, I was unable to take a shower because the water temperature was scalding and you couldn't get it cooler than that. When I called the front desk about it, they said there was nobody available that could repair it until the next day after I checked out
- 5/5
The room was clean
- 5/5
Excellent stay.
- 5/5
Great stay, very easy & pleasant hotel
- 5/5
Super nice staff. Great breakfast
- 4/5
Breakfast was OK. Parking was easy and abundant. Restaurant was in walking distance. Microwave and refrigerator in the room. Nice place
- 5/5
Our stay here was wonderful! They made checking in so easy and were accommodating for any of our needs. The breakfast was phenomenal and perhaps one of the best breakfast I’ve had while traveling. You can tell the people who work there take pride in where they work and its shown with how great every second there was.
- 5/5
Very clean, room did not have a old smell, I was able to check in easily and ver professional the dtaff
- 5/5
I enjoyed my stay. Staff was friendly and helpful, decent breakfast and good location.
- 5/5
Great place. Great Staff.
- 5/5
Nice place
- 5/5
Breakfast was good with options of hot items changing daily (sausage, bacon and some type of egg). Yogurt was delicious. This location was great for our needs (wanted to hike on Coast and explore wine country). Would stay again.
- 4/5
The configuration of the extra bedroom and the three queen beds was perfect for my family - traveling with teenagers. I also appreciated the two bathrooms! Very spacious and nice room on a great location.
- 5/5
A beautiful place to stay!
- 5/5
And helpful. Loved how they opened the front doors when I left and when I returned to the lobby. The rooms were big, bed comfy, clean, plenty of towels, microwave and Keurig, and mini frige.Breakfast was good and the gentleman that made sure food was all displayed neat and wiped down the tables And even offered to make my waffles. It was just a pleasant, relaxing 6/night stay. Will be back in a month.
- 5/5
Great location and lovely staff.
- 5/5
Always great
- 5/5
Loved my stay there. I'll be back :)
- 5/5
Novato Oaks Best Western is comfortable and reliable. It is a good neighbor for Pacheco Valle by supporting a meeting place for our Firewise annual event.
- 5/5
I have stayed at this hotel a few time while visiting family. I have always been pleased with my stays. The overall feel for me has always been that the facility is very well maintained and I have always felt very comfortable.
- 5/5
Gr great was a wonderful experience it definitely come back soon
- 5/5
This property is very clean and the staff was very friendly and helpful!
- 5/5
Given the terrible weather when we arrived, the hotel and adjacent restaurant provided a welcoming respite. Staff were all attentive and helpful. Room was spacious and well presented. We would definitely stay there again.
- 5/5
Great location for us to be close to family in Novato and Petaluma. This was our second stay here and it has been great both times. Check in was fast and efficient. Rooms were very clean and quiet. Breakfast was very well managed, always clean, and food/drinks restocked quickly. We will stay here again on our next visit.
- 4/5
Very friendly staffs
- 5/5
vERY FREINDLY AND HELPFUL STAFFF
- 4/5
The hotel is lovely and in a great location. Our room was big and we had a nice patio. There’s a restaurant next door with good food that’s open late. The staff were terrific and they had cookies available for guests.
- 4/5
We had a very enjoyable trip
- 5/5
Awesome stay.
- 4/5
I like their full breakfast, room amenities like coffee and the friendly attitude of the staff.
- 5/5
Very good stay