Travelodge by Wyndham North Charleston
About Travelodge by Wyndham North Charleston
Travelodge by Wyndham North Charleston is located off Interstate 26 and is 4 miles from Charleston International Airport. The hotel features a seasonal outdoor pool and free Wi-Fi. Travelodge by Wyndham North Charleston offers copy and fax services and a meeting room. Guests are provided a continental breakfast every morning and a free weekday newspaper. Also available are a gym and laundry facilities. Each guest room at Travelodge by Wyndham North Charleston is equipped with a microwave and refrigerator as well as an in-room safe. Coffee makers and ironing facilities are also provided. Travelodge by Wyndham North Charleston is located within a 15-minute drive of North Charleston Coliseum and Whirlin' Water Adventure Park. Northwoods Mall and Charleston Southern University are both a 5-minute drive from the hotel.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- In-room refrigerator
- Pool
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- In-room safe
Reviews
The hotel staff is frequently praised for their kindness and helpfulness. However, the rooms are consistently criticized for being dirty, outdated, and in disrepair.
- Staff is friendly and helpful
- Location is convenient
- Rooms are dirty and in need of updating
- Issues with pests, particularly roaches
- 2/5
The room was dirty and the floor was fealty. There was a strong smell of weed. My wife and daughter decided to travel back home and did not sleep there.
- 5/5
The room was very clean! Staff was amazing, the hotel an pool was clean and smelled so good
- 2/5
Was quiet, maintenance person was prompted,helpful & resolved 1 of my issues On the 2nd floor,the A/C unit was broken,shredded the lights fixtures were not working properly T V didn't come on. Some electrical sockets weren't properly working. I requested to change rooms but was denied because I didn't check out my unit & report the issues. When I did find the issues & reported them I was told ,the person that I had reserved the room from,had already left & I couldn't change rooms due to no problem with the room reported.
- 2/5
On the 2nd floor,the A/C unit was broken,shredded the lights fixtures were not working properly T V didn't come on. Some electrical sockets weren't properly working. I requested to change rooms but was denied because I didn't check out my unit & report the issues. When I did find the issues & reported them I was told ,the person that I had reserved the room from,had already left & I couldn't change rooms due to no problem with the room reported.
- 2/5
A dive motel, pool was closed, (garbage floating in it). Many men sitting outside rooms, smoking and drinking with load music on til 2am. needed sleep to catch early flight, up impossible! Scary ! Very unpleasant.
- 1/5
Breakfast was nothing like the picture posted here. Probably 1/10 of it. This was the grossest hotel I have ever stayed at. They didn't have an ice machine, attendant said someone would bring some in 5-10 minutes, 20 minutes later now one had showed up. Ants and spiders in the room. The ceiling of the bathroom was collapsing and the tubs finish was almost entirely peeled off. People outside the room, including other guests, yelling and banging until all hours.
- 0.5/5
The property is in disrepair and the door didn’t securely deadbolt. I had to wedge the ironing board against the door and still didn’t feel safe as a solo traveler. The shower curtain rod dipped so the curtain wouldn’t stay open which was ok since I was alone but also, still not ok. Mattress was ancient… would not recommend to anyone
- 0.5/5
The property is in disrepair and the door didn’t securely deadbolt. I had to wedge the ironing board against the door and still didn’t feel safe as a solo traveler. The shower curtain rod dipped so the curtain wouldn’t stay open which was ok since I was alone but also, still not ok. Mattress was ancient… would not recommend to anyone
- 0.5/5
Nothing it was awful Nothing
- 0.5/5
Nothing
- 2/5
Disappointing
- 1/5
Rooms very dirty
- 0.5/5
Definitely! Dirty, smelled, bed reeked of urine, walls have holes and caving in at baseboard, ceiling tiles missing in bathroom, wood frame around mirror broken and falling off, some king of pill left on the floor, loud chaos outside my door all night.
- 1/5
The property was very nasty and the room was disgusting. It was dirty, very dirty too dirty for anyone to spend the night in. There were lots of people asking for a refund because they couldn't stand the activity in the parking lot as well. My bed was covered with bed bugs. The staff didn't seem to be surprised when I told them my bed has bed bugs.
- 3/5
There was blood speckled in the wall,sink and other area
- 1/5
lights were broken in the room, shampoo bottles empty. We had a homeless man lay down in front of our door at midnight grunting and banging on the door until the police came and removed him. Did not feel safe.
- 0.5/5
Everything was broken in the room and it was filthy. Police all around and bums everywhere.
- 0.5/5
Everything was broken in the room and it was filthy. Police all around and bums everywhere.
- 1/5
Room was dirty, in desperate need of updating. Was so bad we left and checked into another hotel
- 1/5
terrible
- 1/5
Don’t stay here. This place is disgusting. The room they gave me had a clogged toilet. The roof started leaking in the bathroom. There was a lizard in the bathroom !!!! Whole room was dusty and dirty! Didn’t even stay the night. Left immediately. Save your money!
- 1/5
Upon entering the assigned room I found the room still being serviced. I immediately saw the desk leg broken and noticed an unpleasant odor. I returned to the office and told the clerk what I discovered; he assigned me another room. Upon entering that room I found that same unpleasant odor as well as bugs on the floor. Once again I spoke with the clerk and told him what I discovered. That was when I decided not to spend the night at that Travelodge. Even though that experience was not a good one I will consider Travelodge as a hotel to visit.
- 1/5
We had to get a refund. Our key didn’t work, the property manager was too busy yelling on his phone to let us in our room for 15 minutes and there were roaches. Still waiting on the refund. The lady at the front desk was nice.
- 0.5/5
Did not stay The hotel is a literal trap House with drugs deals and the rooms Are disgusting and filled with roaches
- 0.5/5
Did not stay The hotel is a literal trap House with drugs deals and the rooms Are disgusting and filled with roaches
- 1/5
- 0.5/5
Filthy, broken appliances, blood on sheets, prostitutes/pimps 2 doors down actively working, woke up around 11:00 to the workers screaming they were going to call the cops if someone else didn't leave, Terrible, dirty, unsafe, falsely advertised.
- 0.5/5
Yes I hated everything about it. It was roach infested and had to leave after only being there a couple of hours.
- 1/5
Worse than those old RED Roofs use to be
- 1/5
We got out before breakfast
- 1/5
Didn't get to experience it. Wasn't there long enough to see. Place to be any very bad . Holes on the wall, no lock in the bathroom, no safety latch at the main door, strong cigarette smell on everything in the room. Is not adequate for rental, my opinion.
- 1/5
It was very unkept, everything was falling apart, safe was pretty much on the floor, lamp was old and lightbulbs were hanging. Chair seemed very dirty, stains/holes on walls. Not recommended.
- 1/5
I had some bad experiences with some hotels over the years. But this one was by far the worst experience I have ever had! Dirty rooms, bed bugs on the bed, some other insects around, disgusting bathrooms. Cigarettes and Marihuana smells inside the rooms. I found hairs on the bed and on the towels. People smoking right outside the rooms with doors open. I've never seen anything like this.
- 0.5/5
Everything
- 0.5/5
It had mold the tub was nasty the sheets had stains the phone wasn’t working no light bulbs in the lamps the ac made a noise just dusty Everything
- 0.5/5
For the price you can book somewhere else Dirty, unfriendly staff, trash everywhere
- 0.5/5
For the price you can book somewhere else Dirty, unfriendly staff, trash everywhere
- 0.5/5
This property is not what is pictured, this is a dangerous place to stay. I highly recommend booking somewhere else.
- 0.5/5
Disgusting, stains everywhere, no remote, broken lights, and stink
- 5/5
I liked the customer service The bathroom
- 0.5/5
No good hotel No good hotel
- 0.5/5
Didn't stick around, but after the experience with the room, there was no need to. The room was roach infested. We checked out immediately after discovering.
- 1/5
Place was relatively clean but poorly maintained
- 1/5
Place was relatively clean but poorly maintained
- 4/5
Very good
- 1/5
The room was old and broken. The toilet didnt flush and the tv didnt work. There were also bedbugs. It seems cheap but its not worth it.
- 1/5
The room was old and broken. The toilet didnt flush and the tv didnt work. There were also bedbugs. It seems cheap but its not worth it.
- 1/5
The room was suppose to be non smoking and there was cigarette butts and a smell in the room. Hole in the wall and I wasn’t asked for ID when checked in I felt very unsafe
- 1/5
The room was suppose to be non smoking and there was cigarette butts and a smell in the room. Hole in the wall and I wasn’t asked for ID when checked in I felt very unsafe
- 1/5
The rooms looked horrible the sheets had stains and cigarette burns the mattresses were torn absolutely horrible
- 1/5
The rooms looked horrible the sheets had stains and cigarette burns the mattresses were torn absolutely horrible
- 1/5
The advertisement is false and misleading. They don't have the Wyndham brand standards, there is no continental breakfast, and it was noisy during the night because of the cars and neighbors
- 1/5
The advertisement is false and misleading. They don't have the Wyndham brand standards, there is no continental breakfast, and it was noisy during the night because of the cars and neighbors
- 1/5
Found a roach in my room and went to another hotel. They did not give me a refund or anything
- 1/5
Found a roach in my room and went to another hotel. They did not give me a refund or anything
- 0.5/5
The breakfast was trash. Stale white bread is not a good selling point. The roaches and mildew odor need to be addressed.
- 0.5/5
holes in walls, roaches everywhere, dirty everything... checked in & out within 15 mins... hoping they process refund..
- 1/5
The first room i was offered was crawling with roaches. the next room didn't have roaches but i could smell the disinfectant. The TV didn't work. The network signal was messed up. We agreed that this was the worst room we had ever spent the night in. The manager tried to help us out, but that didn't change the situation itself. I have never spent a night in such a lousy Wyndham motel. Makes me doubt their quality.
- 1/5
The first room i was offered was crawling with roaches. the next room didn't have roaches but i could smell the disinfectant. The TV didn't work. The network signal was messed up. We agreed that this was the worst room we had ever spent the night in. The manager tried to help us out, but that didn't change the situation itself. I have never spent a night in such a lousy Wyndham motel. Makes me doubt their quality.
- 1/5
So the room was very disorganized not satisfactory and very uncomfortable me and my girlfriend had to check out at a 11:30pm my heat wasn't working the toilet was stop up and i would to get some type of refund for my troubles i am not a resident of Charleston South Carolina
- 1/5
So the room was very disorganized not satisfactory and very uncomfortable me and my girlfriend had to check out at a 11:30pm my heat wasn't working the toilet was stop up and i would to get some type of refund for my troubles i am not a resident of Charleston South Carolina
- 5/5
The staff is friendly and felt very safe the best stay. N/a
- 2.5/5
Not to bad
- 0.5/5
Your facility has been reported to battalion fire chief and headquarters. I demand full refund. ABSOLUTELY AWFUL!!!
- 2.5/5
The guest next door had people in and out all night the door was slamming the paint in the bathroom peeling not pet friendly at all.
- 0.5/5
Nothing Every thing
- 1/5
Clean the rooms, upgrade them…. Chairs had mold on them
- 1/5
Clean the rooms, upgrade them…. Chairs had mold on them
- 1/5
Never ever again. I went cheap and paid the price.
- 1/5
Never ever again. I went cheap and paid the price.
- 2/5
Breakfast only had two cereal options juice dispenser was only working for the apple juice the oj was coming out as water. The pool was closed everyday of my stay. Was told day one was due to cleaning and the other day due to rain. I could understand if there was lightning storm but just having rain falling out of the sky didn't make sense to close the pool since you get wet in a pool water from the sky wouldn't make a difference to me. The staff I dealt with was very friendly. The bathroom of the room I stayed in badly had a cracked shower ledge. Overall I give it two stars.
- 2/5
Breakfast only had two cereal options juice dispenser was only working for the apple juice the oj was coming out as water. The pool was closed everyday of my stay. Was told day one was due to cleaning and the other day due to rain. I could understand if there was lightning storm but just having rain falling out of the sky didn't make sense to close the pool since you get wet in a pool water from the sky wouldn't make a difference to me. The staff I dealt with was very friendly. The bathroom of the room I stayed in badly had a cracked shower ledge. Overall I give it two stars.
- 1/5
There was garbage in the parking areas, the curtains were torn, the room smelled bad, and there was noise at all hours. I paid for two nights but left after only one. I couldn’t stand another minute of this disgusting place!
- 1/5
There was garbage in the parking areas, the curtains were torn, the room smelled bad, and there was noise at all hours. I paid for two nights but left after only one. I couldn’t stand another minute of this disgusting place!
- 4/5
N/a
- 4/5
N/a
- 1/5
Didn't have right room I booked and had to move the next day to correct toom. Brakfadt they show on Expedia website not correct. Only had dry cereal, coffe and a few muffins. This is what I looked for when booking my room is a good breakfast. Pool no chairs to sit on at pool like showing on Expedia website. Cops there every night for some issue at lower building. Would nit recommend this hotel to anyone.
- 1/5
Didn't have right room I booked and had to move the next day to correct toom. Brakfadt they show on Expedia website not correct. Only had dry cereal, coffe and a few muffins. This is what I looked for when booking my room is a good breakfast. Pool no chairs to sit on at pool like showing on Expedia website. Cops there every night for some issue at lower building. Would nit recommend this hotel to anyone.
- 1/5
TERRIBLE
- 1/5
TERRIBLE
- 2/5
I like that the man at the front desk and maintenance guy was good. However, the area is sketchy. I did not too much mind it, but I had family with me. It is not a safe place just to walk around the hotel or walk to the nearby restaurants.
- 2/5
I like that the man at the front desk and maintenance guy was good. However, the area is sketchy. I did not too much mind it, but I had family with me. It is not a safe place just to walk around the hotel or walk to the nearby restaurants.
- 1/5
I never thought that Expedia could be part of such a terrible place. It's so dirty, the walls are cracked, there's no smoke detector, the keys don't work, and water is falling from the floor above. I have photos that show how bad the place is. The sheets have cigarette holes.
- 1/5
I never thought that Expedia could be part of such a terrible place. It's so dirty, the walls are cracked, there's no smoke detector, the keys don't work, and water is falling from the floor above. I have photos that show how bad the place is. The sheets have cigarette holes.
- 1/5
If you want to stay at a hotel that’s ran down out of date this is for you!! I had a nice party outside my door every night I stayed there. Had crack heads outside my door smoking crack. THATS RIGHT ROLLING THE FOIL. Spend the extra 30$ and get a nicer room. This place is 100% terrible
- 1/5
If you want to stay at a hotel that’s ran down out of date this is for you!! I had a nice party outside my door every night I stayed there. Had crack heads outside my door smoking crack. THATS RIGHT ROLLING THE FOIL. Spend the extra 30$ and get a nicer room. This place is 100% terrible
- 1/5
Doors were broken, locks broken,crackheads and hookers all over at night, a domestic disturbance occured above us and had to call the police. Cockroaches everywhere, unsafe place, shower curtain rod was not secure and could not shut curtain. bathroom door would not shut. The place should be tore down.
- 1/5
Doors were broken, locks broken,crackheads and hookers all over at night, a domestic disturbance occured above us and had to call the police. Cockroaches everywhere, unsafe place, shower curtain rod was not secure and could not shut curtain. bathroom door would not shut. The place should be tore down.
- 1/5
Well from roaches to bed bugs, police presence on property and emergency services, this was not the experience the photos showed. I wasnt expecting "the Hilton" experience but i thought quiet and cozy. It was terrifying and triggering. Even my service dog was on edge and hes still a puppy. First thing maintance is coming out of my room. Then he alerts me that after check out is over hed be back to fix my door lock because it wasnt reading the card. It was 8am ck out wasnt till 11. He never came while I was there. Found Bed bugs..room change. New room Roach infested
- 1/5
Well from roaches to bed bugs, police presence on property and emergency services, this was not the experience the photos showed. I wasnt expecting "the Hilton" experience but i thought quiet and cozy. It was terrifying and triggering. Even my service dog was on edge and hes still a puppy. First thing maintance is coming out of my room. Then he alerts me that after check out is over hed be back to fix my door lock because it wasnt reading the card. It was 8am ck out wasnt till 11. He never came while I was there. Found Bed bugs..room change. New room Roach infested
- 1/5
My bed is sunk in and broken. The toilet is hard to flush, and has rust on it with a rust stain in the ground. The floors are not cleaned. The bedding has cigarette hold in it. The room was 84 degrees when I walked it.
- 1/5
My bed is sunk in and broken. The toilet is hard to flush, and has rust on it with a rust stain in the ground. The floors are not cleaned. The bedding has cigarette hold in it. The room was 84 degrees when I walked it.
- 1/5
The check-in in staff, unprofessional. Didn't offer choice of pay options, card on file or other option.
- 1/5
The check-in in staff, unprofessional. Didn't offer choice of pay options, card on file or other option.
- 1/5
.
- 1/5
.
- 1/5
Roaches in room. There was a pool of water on the floor. I didn't stay.
- 1/5
Roaches in room. There was a pool of water on the floor. I didn't stay.
- 1/5
The room we were finally given was absolutely disgusting. It reeked of smoke and mildew, with a cheap cologne smell clearly sprayed to cover it up. The walls had poor patchwork repairs, the sheets were stained, and there were bugs—yes, actual cockroaches. The bathroom looked like it hadn’t been cleaned properly, and the towels were stained and damp. My girlfriend immediately felt sick from the smell, and we left within 15 minutes without unpacking a single thing. The worst part? They still charged us a cancellation fee, even though we didn’t stay the night. I understand this is a budget hotel, but basic cleanliness and safety should be the minimum, and this place failed on both counts. Save yourself the stress and spend your money elsewhere—this was by far one of the worst hotel experiences I’ve ever had.
- 1/5
The room we were finally given was absolutely disgusting. It reeked of smoke and mildew, with a cheap cologne smell clearly sprayed to cover it up. The walls had poor patchwork repairs, the sheets were stained, and there were bugs—yes, actual cockroaches. The bathroom looked like it hadn’t been cleaned properly, and the towels were stained and damp. My girlfriend immediately felt sick from the smell, and we left within 15 minutes without unpacking a single thing. The worst part? They still charged us a cancellation fee, even though we didn’t stay the night. I understand this is a budget hotel, but basic cleanliness and safety should be the minimum, and this place failed on both counts. Save yourself the stress and spend your money elsewhere—this was by far one of the worst hotel experiences I’ve ever had.
- 1/5
Unsafe dirty full of bed bugs an roaches
- 1/5
Unsafe dirty full of bed bugs an roaches
- 1/5
Abandoned vehicle and the side of the building Chainlink run down the side of the parking lot..looks like prison yard. Did not stay... Manager doesnt want to cancel booking with refund
- 1/5
Abandoned vehicle and the side of the building Chainlink run down the side of the parking lot..looks like prison yard. Did not stay... Manager doesnt want to cancel booking with refund
- 3/5
Staff was friendly and knowledgeable my first night was awesome. Garbage needs to be done more often and house keeping left a huge bag of dirty something right outside my door along with an ice bucket. Pool needs lots of work hand rail isn’t even sturdy and a few other things needs repair. Second night noisy people had to have front desk take care of it not your fault some people shouldn’t be allowed in public.
- 3/5
Staff was friendly and knowledgeable my first night was awesome. Garbage needs to be done more often and house keeping left a huge bag of dirty something right outside my door along with an ice bucket. Pool needs lots of work hand rail isn’t even sturdy and a few other things needs repair. Second night noisy people had to have front desk take care of it not your fault some people shouldn’t be allowed in public.
- 2/5
The place was falling apart there were holes in the wall the room was missing a smoke detector the face on the microwave came off when you hit the button to use it the door was missing a screw there were roaches in the bathroom people walking through at all hours of the night being loud obviously on drugs would not recommend
- 2/5
The place was falling apart there were holes in the wall the room was missing a smoke detector the face on the microwave came off when you hit the button to use it the door was missing a screw there were roaches in the bathroom people walking through at all hours of the night being loud obviously on drugs would not recommend
- 1/5
The worst hotel i have ever stayed at dirty roaches holes in the wall junkies threw out the premises just a really bad experience
- 1/5
The worst hotel i have ever stayed at dirty roaches holes in the wall junkies threw out the premises just a really bad experience
- 2/5
Unsafe and foul.
- 2/5
Unsafe and foul.
- 1/5
There was illegal activity being conducted on the grounds and in the rooms throughout the day and night. Police attended and left with no improvement.
- 1/5
There was illegal activity being conducted on the grounds and in the rooms throughout the day and night. Police attended and left with no improvement.
- 1/5
The front desk was rude and yelling at the Expedia employee on the phone .bad customer service the room was dirty and smell like marijuana people we’re hanging outside being loud. Don’t stay here the photos are not to be expected they are fake
- 1/5
The front desk was rude and yelling at the Expedia employee on the phone .bad customer service the room was dirty and smell like marijuana people we’re hanging outside being loud. Don’t stay here the photos are not to be expected they are fake
- 1/5
I left after less than 1 hour it was horrible,
- 1/5
I left after less than 1 hour it was horrible,
- 3/5
The stay was fine enough. The room was in horrible shape and smelled bad but there weren't any bugs. The pool was open but unusable as it was full of trash luke leaves, regular trash, used band aids and cigarette butts. The television didn't work. The air conditioner worked, the toilet flushed and the shower worked.
- 3/5
The stay was fine enough. The room was in horrible shape and smelled bad but there weren't any bugs. The pool was open but unusable as it was full of trash luke leaves, regular trash, used band aids and cigarette butts. The television didn't work. The air conditioner worked, the toilet flushed and the shower worked.
- 1/5
The front desk clerk sat behind a plexiglass partition. She was polite and cordial. That was the highlight of my interaction with Ecnolodge North. When I was given my pass keys to the room, the clerk said, "They're should be a microwave and a fridge in your room. If they are not there, let me know and I will have one brought up to you." (Cue Red Flag) Went into the room and when I moved the curtains, they fell down off the hooks. The floors did not look clean at all with the corners of the room having black mold and buildup that looked as if it had been there for months. There were holes in the walls. Microwave was punched in, and I didnt dare open the fridge. Upon entering the bathroom, the tub/shower was not clean, there were black stains in the corners of the bathroom, & rust stains on the walls. I went to call the front desk. When searching for the phone, I found it in the nightstand drawer. Between the phone a and the Bible I found what looked to be human excretions....white... that was it. I marched down to the front desk and stated there was NO WAY I could stay here with my child. Never again, will I trust the reviews from online sites. I WILL RESEARCH the reviews via google away from whatever app I happen to use.
- 1/5
The front desk clerk sat behind a plexiglass partition. She was polite and cordial. That was the highlight of my interaction with Ecnolodge North. When I was given my pass keys to the room, the clerk said, "They're should be a microwave and a fridge in your room. If they are not there, let me know and I will have one brought up to you." (Cue Red Flag) Went into the room and when I moved the curtains, they fell down off the hooks. The floors did not look clean at all with the corners of the room having black mold and buildup that looked as if it had been there for months. There were holes in the walls. Microwave was punched in, and I didnt dare open the fridge. Upon entering the bathroom, the tub/shower was not clean, there were black stains in the corners of the bathroom, & rust stains on the walls. I went to call the front desk. When searching for the phone, I found it in the nightstand drawer. Between the phone a and the Bible I found what looked to be human excretions....white... that was it. I marched down to the front desk and stated there was NO WAY I could stay here with my child. Never again, will I trust the reviews from online sites. I WILL RESEARCH the reviews via google away from whatever app I happen to use.
- 1/5
Very dirty and roaches all around,smell awful!
- 1/5
Very dirty and roaches all around,smell awful!
- 1/5
Staff are not friendly at all. We were to the front desk ask for a new towel, they say they are sold out ... The ground of the room was dirty, as well as the shower, mould everywhere, presence of blates, and a smell of cigarettes and popers in the room. Feeling of insecurity throughout the night because of the noises around. Not recommended +++
- 1/5
Staff are not friendly at all. We were to the front desk ask for a new towel, they say they are sold out ... The ground of the room was dirty, as well as the shower, mould everywhere, presence of blates, and a smell of cigarettes and popers in the room. Feeling of insecurity throughout the night because of the noises around. Not recommended +++
- 1/5
Was over charged stayed one day charges for 2 then double charged for the room and the disnt care toom was broken doen and no hot water never again will i stay in that hotel
- 1/5
Was over charged stayed one day charges for 2 then double charged for the room and the disnt care toom was broken doen and no hot water never again will i stay in that hotel
- 1/5
The room was to terrible most of the walls roof and furniture are broken.
- 1/5
The room was to terrible most of the walls roof and furniture are broken.
- 1/5
Walking in, the lobby is not as pictured on the site. There is plexiglass to the ceiling in front of the desk. The registrar indicated that we would not get the room we had reserved (king bed.) When I told her we would need a king bed, she assigned us to a queen bed. She replied that we would not like the area we were being assigned to for the night. I questioned her and she became quiet. We had arrived later and knew that reservations in the area were hard to locate for the night. As we arrived in the room, there were no lights to turn on. We realized that the switch operated a lamp that had no bulb. There were no linens, no hairdryer, no ironing board, all as advertised. We went to call and realized the phone did not work. We made a call with our cells to the front desk. We did not receive the most welcome response and decided, even with the late hour, we needed to move. We were ready to leave when the loud noises, bumping and screaming started occurring outside. Children were crying. This went on for hours. Due to what was happening outside our room, we felt it was best to stay inside and not leave. Then, we realized we had no smoke alarm. There was a metal backing and wires from what had been a smoke alarm up near the ceiling. Also, the hotel did not indicate it had rooms opening to the outside. When we did emerge the next morning at sunlight, there was trash all over the place and we realized how filthy the sidewalk and stairs were outside.
- 1/5
Walking in, the lobby is not as pictured on the site. There is plexiglass to the ceiling in front of the desk. The registrar indicated that we would not get the room we had reserved (king bed.) When I told her we would need a king bed, she assigned us to a queen bed. She replied that we would not like the area we were being assigned to for the night. I questioned her and she became quiet. We had arrived later and knew that reservations in the area were hard to locate for the night. As we arrived in the room, there were no lights to turn on. We realized that the switch operated a lamp that had no bulb. There were no linens, no hairdryer, no ironing board, all as advertised. We went to call and realized the phone did not work. We made a call with our cells to the front desk. We did not receive the most welcome response and decided, even with the late hour, we needed to move. We were ready to leave when the loud noises, bumping and screaming started occurring outside. Children were crying. This went on for hours. Due to what was happening outside our room, we felt it was best to stay inside and not leave. Then, we realized we had no smoke alarm. There was a metal backing and wires from what had been a smoke alarm up near the ceiling. Also, the hotel did not indicate it had rooms opening to the outside. When we did emerge the next morning at sunlight, there was trash all over the place and we realized how filthy the sidewalk and stairs were outside.
- 1/5
The room was clean. The lobby staff were fine. Those are the the good things. The not so good... The drug dealers hanging out by the stairs to the 2nd level, right by my door. Offered me a choice of products they had for sale. When I refused and opened the door to enter my room, one of them tried to look inside. I quickly closed and locked the door. The room was awful. TV reception was terrible. No iron or ironing board. No hair dryer. Light bulbs missing. No floor mat to step on when getting out of the shower. Cold water from the spigot was warm and tasted bad. Go across the street to the Hampton.
- 1/5
The room was clean. The lobby staff were fine. Those are the the good things. The not so good... The drug dealers hanging out by the stairs to the 2nd level, right by my door. Offered me a choice of products they had for sale. When I refused and opened the door to enter my room, one of them tried to look inside. I quickly closed and locked the door. The room was awful. TV reception was terrible. No iron or ironing board. No hair dryer. Light bulbs missing. No floor mat to step on when getting out of the shower. Cold water from the spigot was warm and tasted bad. Go across the street to the Hampton.
- 3/5
Bed was worn out, not very comfortable. When i take a shower, water flood in tub - took a long time for it to go down. I reported it to front desk, they said the’ll send a maintenance guy, disnt show up. Few hours later i followed up with front desk, finally the guy came. I mentioned it needed a drano. Instead he used plunger. It didn't help. He left and didn't bother to solve the drainage matter. Breakfast was not fresh, seems to be leftovers and tasted old. Would be great they replaced the beds. Other than that its great!
- 3/5
Bed was worn out, not very comfortable. When i take a shower, water flood in tub - took a long time for it to go down. I reported it to front desk, they said the’ll send a maintenance guy, disnt show up. Few hours later i followed up with front desk, finally the guy came. I mentioned it needed a drano. Instead he used plunger. It didn't help. He left and didn't bother to solve the drainage matter. Breakfast was not fresh, seems to be leftovers and tasted old. Would be great they replaced the beds. Other than that its great!
- 1/5
Run down, broken down, smells bad
- 1/5
Run down, broken down, smells bad
- 4/5
The hotel itself could work on dealing with the extermination of the roaches. Other than that it was a quiet and pleasant area.
- 4/5
The hotel itself could work on dealing with the extermination of the roaches. Other than that it was a quiet and pleasant area.
- 1/5
My family and I drove down from Greenville, NC and was staying there for my daughters graduation party weekend. Once my self and my sister and children arrived, the receptionist said that they couldn't find our reservation. After asking more questions, he told us that since we didn't come right at 3pm(we walked in at 4:40pm) that our room was canceled. He also said that they run our cards at 4pm and since no money was taken off the cards that he gave our rooms away. We asked why he didn't call us and let us know, because since we were traveling, our cards were locked and that we had plans to pay in cash. He said it wasn't his job to call and notify. Then said he would callus around 5:45/6p, if he had anyone cancel. Then I asked in 40 mins our rooms were booked and sold. He said no that they had over booked for the weekend and since we were not in the hotel he had given our rooms away. He also stated that we could ride around and look for another hotel. We picked this hotel because it was 7 mins away from the graduation party and explained that to him. He was persistent that he had nothing to offer my sister and myself and that we could ride around and look for a open hotel. Needless to say we had to ride around Charleston for over a hour to look for a hotel for our family. Extremely unprofessional and disheartening. He also never called us.
- 1/5
My family and I drove down from Greenville, NC and was staying there for my daughters graduation party weekend. Once my self and my sister and children arrived, the receptionist said that they couldn't find our reservation. After asking more questions, he told us that since we didn't come right at 3pm(we walked in at 4:40pm) that our room was canceled. He also said that they run our cards at 4pm and since no money was taken off the cards that he gave our rooms away. We asked why he didn't call us and let us know, because since we were traveling, our cards were locked and that we had plans to pay in cash. He said it wasn't his job to call and notify. Then said he would callus around 5:45/6p, if he had anyone cancel. Then I asked in 40 mins our rooms were booked and sold. He said no that they had over booked for the weekend and since we were not in the hotel he had given our rooms away. He also stated that we could ride around and look for another hotel. We picked this hotel because it was 7 mins away from the graduation party and explained that to him. He was persistent that he had nothing to offer my sister and myself and that we could ride around and look for a open hotel. Needless to say we had to ride around Charleston for over a hour to look for a hotel for our family. Extremely unprofessional and disheartening. He also never called us.
- 1/5
My family and I drove down from Greenville, NC and was staying there for my daughters graduation party weekend. Once my self and my sister and children arrived, the receptionist said that they couldn't find our reservation. After asking more questions, he told us that since we didn't come right at 3pm(we walked in at 4:40pm) that our room was canceled. He also said that they run our cards at 4pm and since no money was taken off the cards that he gave our rooms away. We asked why he didn't call us and let us know, because since we were traveling, our cards were locked and that we had plans to pay in cash. He said it wasn't his job to call and notify. Then said he would callus around 5:45/6p, if he had anyone cancel. Then I asked in 40 mins our rooms were booked and sold. He said no that they had over booked for the weekend and since we were not in the hotel he had given our rooms away. He also stated that we could ride around and look for another hotel. We picked this hotel because it was 7 mins away from the graduation party and explained that to him. He was persistent that he had nothing to offer my sister and myself and that we could ride around and look for a open hotel. Needless to say we had to ride around Charleston for over a hour to look for a hotel for our family. Extremely unprofessional and disheartening. He also never called us.
- 1/5
My family and I drove down from Greenville, NC and was staying there for my daughters graduation party weekend. Once my self and my sister and children arrived, the receptionist said that they couldn't find our reservation. After asking more questions, he told us that since we didn't come right at 3pm(we walked in at 4:40pm) that our room was canceled. He also said that they run our cards at 4pm and since no money was taken off the cards that he gave our rooms away. We asked why he didn't call us and let us know, because since we were traveling, our cards were locked and that we had plans to pay in cash. He said it wasn't his job to call and notify. Then said he would callus around 5:45/6p, if he had anyone cancel. Then I asked in 40 mins our rooms were booked and sold. He said no that they had over booked for the weekend and since we were not in the hotel he had given our rooms away. He also stated that we could ride around and look for another hotel. We picked this hotel because it was 7 mins away from the graduation party and explained that to him. He was persistent that he had nothing to offer my sister and myself and that we could ride around and look for a open hotel. Needless to say we had to ride around Charleston for over a hour to look for a hotel for our family. Extremely unprofessional and disheartening. He also never called us.
- 1/5
I do not recommend this hotel, pictures on website is not what u will get! The area is unsafe, a worker asked my husband if he wanted some drugs, the rooms where horrible we walked in and walked right out! Just spend a little extra money and get another hotel!
- 1/5
I do not recommend this hotel, pictures on website is not what u will get! The area is unsafe, a worker asked my husband if he wanted some drugs, the rooms where horrible we walked in and walked right out! Just spend a little extra money and get another hotel!
- 2/5
The room was smoke free but the bed smelled like smoke and there were cigarette burn marks in the sheet. The propery had garbage everywhere. Garbage on the steps including a bloody tissue. Shopping carts with bags of garbage. Bags of garbage and garbage everywhere. The breakfast was disappointing. Juice was like water. Gnats in the bread/muffin case. I have never had to write such a bad review. The employees were nice and helpful.
- 2/5
The room was smoke free but the bed smelled like smoke and there were cigarette burn marks in the sheet. The propery had garbage everywhere. Garbage on the steps including a bloody tissue. Shopping carts with bags of garbage. Bags of garbage and garbage everywhere. The breakfast was disappointing. Juice was like water. Gnats in the bread/muffin case. I have never had to write such a bad review. The employees were nice and helpful.
- 1/5
We walked in to the room and walk right back out to turn in the keys. Guys selling drugs, women half naked, the room smelled like urine and mold. Completely disgusting and very unsafe.
- 1/5
We walked in to the room and walk right back out to turn in the keys. Guys selling drugs, women half naked, the room smelled like urine and mold. Completely disgusting and very unsafe.
- 1/5
Overpriced and run down. Very disappointing room condition. Property exterior was filthy, trash and food and debris everywhere. Vagrant knocked on the door repeatedly at 8am.
- 1/5
Overpriced and run down. Very disappointing room condition. Property exterior was filthy, trash and food and debris everywhere. Vagrant knocked on the door repeatedly at 8am.
- 1/5
Bugs couldn’t sleep staff said no refund.
- 1/5
Bugs couldn’t sleep staff said no refund.
- 1/5
It's a very nasty place I didn't even stay the whole day because the room was nasty like crackheads lived in it the front desk guy was rude plus there was some problems with my reservation and my girlfriend had already call ahead and they told us we were fine I try'd to show him the app he wouldn't even look at it this places needs to be shut down it's not a safe place to live or visit DO NOT GO THERE PLEASE LISTEN WHEN I MAKE THIS REVIEW
- 1/5
It's a very nasty place I didn't even stay the whole day because the room was nasty like crackheads lived in it the front desk guy was rude plus there was some problems with my reservation and my girlfriend had already call ahead and they told us we were fine I try'd to show him the app he wouldn't even look at it this places needs to be shut down it's not a safe place to live or visit DO NOT GO THERE PLEASE LISTEN WHEN I MAKE THIS REVIEW
- 1/5
It was terrible things were broken the bathroom was dirty the floors were sticky and unsafe
- 1/5
It was terrible things were broken the bathroom was dirty the floors were sticky and unsafe
- 1/5
dirty, holes in wall, loiters outside room, didn't feel safe with grandson, did not stay...would like my money back. Terrible place to stay...
- 1/5
dirty, holes in wall, loiters outside room, didn't feel safe with grandson, did not stay...would like my money back. Terrible place to stay...
- 1/5
Check was not very friendly, got to room, door was broken, lights were not working, bugs and sheets were dirty. Had an unexpected additional cost to check in. Tub had a whole in it. Asked for a new room and told no until someone could check out the room.
- 1/5
Check was not very friendly, got to room, door was broken, lights were not working, bugs and sheets were dirty. Had an unexpected additional cost to check in. Tub had a whole in it. Asked for a new room and told no until someone could check out the room.
- 4/5
It's not what's on the picture in Expedia
- 4/5
It's not what's on the picture in Expedia
- 2/5
The desk clerk was very friendly. Breakfast the next morning was nearly gone by the time I popped in around 9:00 with nothing but cereal, 3 bread heels and some muffins.
- 2/5
The desk clerk was very friendly. Breakfast the next morning was nearly gone by the time I popped in around 9:00 with nothing but cereal, 3 bread heels and some muffins.
- 3/5
The property was nothing like the photos on the Internet. Most troubling was the noise outside my door at night, and while the pillow and bed allowed for a good night's sleep, the look and feel of the hotel was ancient and badly in need of upgrades. For one night I can sleep almost anywhere, but I would think twice about having my family come with me.
- 3/5
The property was nothing like the photos on the Internet. Most troubling was the noise outside my door at night, and while the pillow and bed allowed for a good night's sleep, the look and feel of the hotel was ancient and badly in need of upgrades. For one night I can sleep almost anywhere, but I would think twice about having my family come with me.
- 5/5
Wonderful
- 5/5
Wonderful
- 3/5
I followed protocol and contacted the property and they said they refunded the money on 6/7
- 3/5
I followed protocol and contacted the property and they said they refunded the money on 6/7
- 1/5
First off the hotel ran my card on file and since I did not move my money into my account for them they canceled my reservation so I had to rebook my stay. Staff was rude. Once my family and I got to our room it was nasty and unclean. Baby bottle of rotten apple juice left in fridge, something red inside the safe, toilet wouldn’t flush properly, the tub and bathroom walls were filthy, food crumbs in the chair and desk chair, mirror had spots on it and sink had hair in it. I took a video of the room but only took one photo of the safe. To top it off there what looked to be prostitution going on there and also my husband was approached by someone asking him if he wanted crack! We locked our door and wedged the desk chair under the door knob slept for the night and then checked out the next morning. No way were we staying another night with our 5 kids!! Thankfully we were refunded for the second night. The pictures definitely were deceiving and they did not offer breakfast per the amenities say. Very disappointed.
- 1/5
First off the hotel ran my card on file and since I did not move my money into my account for them they canceled my reservation so I had to rebook my stay. Staff was rude. Once my family and I got to our room it was nasty and unclean. Baby bottle of rotten apple juice left in fridge, something red inside the safe, toilet wouldn’t flush properly, the tub and bathroom walls were filthy, food crumbs in the chair and desk chair, mirror had spots on it and sink had hair in it. I took a video of the room but only took one photo of the safe. To top it off there what looked to be prostitution going on there and also my husband was approached by someone asking him if he wanted crack! We locked our door and wedged the desk chair under the door knob slept for the night and then checked out the next morning. No way were we staying another night with our 5 kids!! Thankfully we were refunded for the second night. The pictures definitely were deceiving and they did not offer breakfast per the amenities say. Very disappointed.
- 5/5
It was amazing
- 5/5
It was amazing
- 4/5
Was nice. Mangement changed my room to provide a better stay which was appreciated.
- 4/5
Was nice. Mangement changed my room to provide a better stay which was appreciated.
- 1/5
You get less than what you pay for! The pictures posted to the listing are not at all what is actually provided. Got a King Non-smoking, but walked in and reeked of cigarette smoke. The bed was clean with new, clean sheets- but only 3 pillows and the mattress is VERY thin making it hard to sleep on. The curtains were tattered, limiting our privacy. There were holes in the walls. There was mold in our bathroom. The bathroom door looked as if someone had tried to rip it off the hinges. The TV in the room was poorly mounted to the wall and hanging on for dear life. The wall outlets by the bed did not work. The drawers were not cleaned out from the previous tenant- found an old pair of socks and plastic hanger from a new pack of socks. I've got pictures which have been provided to management. We were only staying one night, with a super late check in time. With spending less then 8 hours in my room before checking out, I'm very disappointed for the price I paid. Not to mention, the "continental breakfast" that was advertised was unwrapped chocolate chip muffins, dry slices of bread, and water.
- 1/5
You get less than what you pay for! The pictures posted to the listing are not at all what is actually provided. Got a King Non-smoking, but walked in and reeked of cigarette smoke. The bed was clean with new, clean sheets- but only 3 pillows and the mattress is VERY thin making it hard to sleep on. The curtains were tattered, limiting our privacy. There were holes in the walls. There was mold in our bathroom. The bathroom door looked as if someone had tried to rip it off the hinges. The TV in the room was poorly mounted to the wall and hanging on for dear life. The wall outlets by the bed did not work. The drawers were not cleaned out from the previous tenant- found an old pair of socks and plastic hanger from a new pack of socks. I've got pictures which have been provided to management. We were only staying one night, with a super late check in time. With spending less then 8 hours in my room before checking out, I'm very disappointed for the price I paid. Not to mention, the "continental breakfast" that was advertised was unwrapped chocolate chip muffins, dry slices of bread, and water.
- 1/5
The hotel was filthy on the outside. grossest experience I have ever encountered in all my years of hotel stays. These pictures make me nauseous. The bed was infested with these huge bed bugs. The entire room looked like the roof had caved in and was falling apart. Needless to say we never let anything but our feet touch the floor!!! Hotels customer Service, however was on point once we contacted and sent pictures they refunded my money and we were able to get another hotel room.
- 1/5
The hotel was filthy on the outside. grossest experience I have ever encountered in all my years of hotel stays. These pictures make me nauseous. The bed was infested with these huge bed bugs. The entire room looked like the roof had caved in and was falling apart. Needless to say we never let anything but our feet touch the floor!!! Hotels customer Service, however was on point once we contacted and sent pictures they refunded my money and we were able to get another hotel room.
- 1/5
The lock was coming unscrewed from the door. I had a screwdriver and fixed my door. The room had a smell. People running up and down noisy at night. I did not feel safe!!The refrigerator in my room worked great. The morning coffee was good
- 1/5
The lock was coming unscrewed from the door. I had a screwdriver and fixed my door. The room had a smell. People running up and down noisy at night. I did not feel safe!!The refrigerator in my room worked great. The morning coffee was good
- 1/5
I didn’t stay it’s not safe there. I checked in and go to the room to see ppl standing out there doing drugs and drinking like that’s the hang out spot. Police was called and they said nothing they could do unless they was fighting. I wasn’t the only one that checked right out there was three other ppl that checked out first.
- 1/5
I didn’t stay it’s not safe there. I checked in and go to the room to see ppl standing out there doing drugs and drinking like that’s the hang out spot. Police was called and they said nothing they could do unless they was fighting. I wasn’t the only one that checked right out there was three other ppl that checked out first.
- 1/5
Scary place, ghetto is what they call it. Didn’t sleep all night due to people outside. Many people outside, smoking and hanging out. Worse experience ever. I arrive late night in town and pick this place without reading the reviews. It is not safe there.
- 1/5
Scary place, ghetto is what they call it. Didn’t sleep all night due to people outside. Many people outside, smoking and hanging out. Worse experience ever. I arrive late night in town and pick this place without reading the reviews. It is not safe there.
- 1/5
Smells terrible, dirty. Broken stuff. Horrible rooms
- 1/5
Smells terrible, dirty. Broken stuff. Horrible rooms
- 1/5
Hard to understand the receptionist checking us in, struggled with the keys and swiped them a few times. Went up the very wore out outside steps to the second floor. Had to step over bags of trash and when we got to our door the keys did not work. Turned around went back down the wore out stairs (two steps were rusted through that you could see through them) walked past about 6 guys 20-40 something in age just watching us (felt very unsafe, and poor lighting) went into the receptionist who was different this time and said I wanted a refund! There is trash everywhere, we feel unsafe, and we can't get into our room. They said they would have maintenance look at it. I said that was fine but we were leaving to find another hotel. They said there would be a cancelation charge. I said there better not be you didn't even offer us a room we could get into!
- 1/5
Hard to understand the receptionist checking us in, struggled with the keys and swiped them a few times. Went up the very wore out outside steps to the second floor. Had to step over bags of trash and when we got to our door the keys did not work. Turned around went back down the wore out stairs (two steps were rusted through that you could see through them) walked past about 6 guys 20-40 something in age just watching us (felt very unsafe, and poor lighting) went into the receptionist who was different this time and said I wanted a refund! There is trash everywhere, we feel unsafe, and we can't get into our room. They said they would have maintenance look at it. I said that was fine but we were leaving to find another hotel. They said there would be a cancelation charge. I said there better not be you didn't even offer us a room we could get into!
- 5/5
Great stay
- 5/5
Great stay
- 1/5
Tha room was dirty(dried food on the floor, rusty,dirty safe.holes in the walls all over the place. The tv had no legs and was sitting on the dresser leaning against the wall. I didn't stay and am still waiting on my refund.
- 1/5
Tha room was dirty(dried food on the floor, rusty,dirty safe.holes in the walls all over the place. The tv had no legs and was sitting on the dresser leaning against the wall. I didn't stay and am still waiting on my refund.
- 2/5
Dirty rooms and loud people outside
- 2/5
Dirty rooms and loud people outside
- 1/5
We drove 3.5 hours to this establishment to only find out our reservation had been CANCELLED without our knowledge. We were able to get another room but the older lady behind the desk was SO RUDE in helping fix the issue. Then she tells me that she’ll give me the same rate I booked previously online for—how about I was charged $20 MORE! The breakfast was awful. The loitering homeless and drug addocts outside the hotel all hours of the night made us very uncomfortable. I would t recommend this place to anyone!
- 1/5
We drove 3.5 hours to this establishment to only find out our reservation had been CANCELLED without our knowledge. We were able to get another room but the older lady behind the desk was SO RUDE in helping fix the issue. Then she tells me that she’ll give me the same rate I booked previously online for—how about I was charged $20 MORE! The breakfast was awful. The loitering homeless and drug addocts outside the hotel all hours of the night made us very uncomfortable. I would t recommend this place to anyone!
- 1/5
Not good
- 1/5
Not good
- 1/5
Arrived late so had to stay the one night. The room was dirty, stains and build up on the floor, stains on the blankets and all over the mattress, stains on the chair. Was supposed to be a smoke free room and the room smelled awful and had burn marks all around the bathroom door. There was loose pills on the floor by the bed. Rust all in the bathtub. There was people in and out all night and noise all night. Alot of people walking around all night so I didnt feel like it was a safe area. I didnt sleep at all. I was down for a work trip all week so needless to say I checked out the next morning and had to book some where else.
- 1/5
Arrived late so had to stay the one night. The room was dirty, stains and build up on the floor, stains on the blankets and all over the mattress, stains on the chair. Was supposed to be a smoke free room and the room smelled awful and had burn marks all around the bathroom door. There was loose pills on the floor by the bed. Rust all in the bathtub. There was people in and out all night and noise all night. Alot of people walking around all night so I didnt feel like it was a safe area. I didnt sleep at all. I was down for a work trip all week so needless to say I checked out the next morning and had to book some where else.
- 2/5
The property was terrible, room was minimally clean, bathroom was dirty with a broken facet, and room didn’t come with a fridge.
- 2/5
The property was terrible, room was minimally clean, bathroom was dirty with a broken facet, and room didn’t come with a fridge.
- 1/5
The absolute worst place I have ever stayed in. Damaged room , burn holes in the blankets…. Stay away!
- 1/5
The absolute worst place I have ever stayed in. Damaged room , burn holes in the blankets…. Stay away!
- 1/5
I WANT A COMPLETE REFUND. THIS PLACE HAD ROACHES AND BIOHAZARD BEDDING. ABSOLUTELY DISGUSTING. THIS PLACE SHOULD BE CONDEMNED. THE ADVERTISEMENT IS A LIE. WE LEFT QUICK FAST AND IN A HURRY.
- 1/5
I WANT A COMPLETE REFUND. THIS PLACE HAD ROACHES AND BIOHAZARD BEDDING. ABSOLUTELY DISGUSTING. THIS PLACE SHOULD BE CONDEMNED. THE ADVERTISEMENT IS A LIE. WE LEFT QUICK FAST AND IN A HURRY.
- 1/5
I would not recommend this hotel to families or anyone looking for a safe and comfortable stay. The surrounding area felt very unsafe, and I was extremely concerned for the wellbeing of my children and myself. The hotel itself did not meet basic expectations for cleanliness and security. We did not feel comfortable staying the night and chose to leave early. I strongly urge management to address these serious concerns to better protect future guests.
- 1/5
I would not recommend this hotel to families or anyone looking for a safe and comfortable stay. The surrounding area felt very unsafe, and I was extremely concerned for the wellbeing of my children and myself. The hotel itself did not meet basic expectations for cleanliness and security. We did not feel comfortable staying the night and chose to leave early. I strongly urge management to address these serious concerns to better protect future guests.
- 1/5
First, our key didn’t open the room door, so we had to get maintenance to let us into our room. Once we were in, we were mortified. There was mold on the ceiling, burnt cigarette holes in the blanket, exposed electrical wires, the smoke detector was missing, there was no toilet paper, the bathroom light didn’t work, and the whole place smelled like stale cigarettes. We lasted about 10 minutes total before we went back up to the front desk and checked out. The 3 hour drive home in the middle of the night was more desirable than attempting to survive the night in that terrifying room. We missed our event the following day and got home around 3am to avoid spending the night.
- 1/5
First, our key didn’t open the room door, so we had to get maintenance to let us into our room. Once we were in, we were mortified. There was mold on the ceiling, burnt cigarette holes in the blanket, exposed electrical wires, the smoke detector was missing, there was no toilet paper, the bathroom light didn’t work, and the whole place smelled like stale cigarettes. We lasted about 10 minutes total before we went back up to the front desk and checked out. The 3 hour drive home in the middle of the night was more desirable than attempting to survive the night in that terrifying room. We missed our event the following day and got home around 3am to avoid spending the night.
- 1/5
The staff/ maintenance man was very polite but he was only one person. Our room smell very bad. We had dirty towels in or room. Stained sheets, burned holes in the bed spreads. Burn markes on bathroom sink. Bathroom door rubbed toilet as you opened the door. The top of the door would stick and pull apart. The door had two nails that were sticking out where they tried to nail the door back together. The stairs were covered in trash. Slip hazard. Beer cans thrown all at the bottom of the stairs. They changed my room but the other room was about the same. I would have changed Hotels except everything was booked due to conventions and ballet in town. I would like a refund but I had to stay there.
- 1/5
The staff/ maintenance man was very polite but he was only one person. Our room smell very bad. We had dirty towels in or room. Stained sheets, burned holes in the bed spreads. Burn markes on bathroom sink. Bathroom door rubbed toilet as you opened the door. The top of the door would stick and pull apart. The door had two nails that were sticking out where they tried to nail the door back together. The stairs were covered in trash. Slip hazard. Beer cans thrown all at the bottom of the stairs. They changed my room but the other room was about the same. I would have changed Hotels except everything was booked due to conventions and ballet in town. I would like a refund but I had to stay there.
- 2/5
The hotel looks like it's last update was in the 80s
- 2/5
The hotel looks like it's last update was in the 80s
- 3/5
The smell of Marijuana was overpowering, my husband and I don't do drugs or anything but you can smell it when you get on the property and when you walk out of your room. The only good thing was rhe beds was comfortable but the furniture, fridge and microwave was ready for the dumpster. The staff was wonderful, location was good but getting in and out of the property you had to take your life in your own hands it was scary at best.
- 1/5
I will never book at Econo Lodge anywhere for the rest of my life
- 4/5
Room needed repairs
- 1/5
We did not stay at this hotel.....the room was dirty as was the entire property.
- 3/5
The rooms were old and not very clean. Needed an update. The breakfast offered was subpar.
- 2/5
I had to ask for a broom after entering the room as the floor was quite dirty.
- 1/5
I know this is a budget hotel but it does not mean DIRTY. It was poorly maintained as well as the room as the so called FREE breakfast. Bad coffee, only toast abd biscuit was offered. A dirty plastic 1lb jar or marmelade, sticky everywhere and ditto for the butter. Both items were empty. That was the so called free breakfast. Rooms were dusrt and sheets were spotty. Rooms were noisy and the airco unit was overly noisy. Bad pub for Econo Lodge
- 2/5
The room was dirty and blankets had hiles in them. There was alot of police activity and drug activity outside the hotel. Tv barely worked phone was not hooked up.
- 1/5
Had to wait for over two hours to be checked in the room was terrible once I finally checked in there was mold in the shower areas the smell was horrible I was just completely displeased with this hotel
- 1/5
This experience is not only deeply disappointing but also raises serious health and safety concerns. Hotels in this condition should not be listed on your platform at all. I trusted your service to provide safe and clean accommodations, and this experience has shaken that trust. I am requesting a full refund for this stay and would also appreciate it if you could investigate the hotel in question to ensure that other customers don’t have to go through this. Please respond as soon as possible regarding how you intend to resolve this.
- 1/5
Electric plugs did not work the ceiling tile came down no trash cans bed was very hard it made my back hirt
- 1/5
The bed so old. roomsmell.if u go stay for vacation is 0
- 3/5
Broken and old appliiances, rust and broken fixtures. Un friendly staff.
- 1/5
Unsafe and Unpleasant – Avoid This motel I booked two rooms at this motel but left without staying because of the terrible conditions. From the moment I arrived, I felt uneasy. There were multiple people loitering around the property, many appearing to be vagrants, creating an unsafe atmosphere. The lobby was overcrowded, dimly lit, and unclean. Several ceiling lights were out, adding to the rundown appearance, and the front desk staff was shockingly rude and unprofessional. As I walked to my rooms, I encountered more concerning activity, including individuals who appeared to be engaged in solicitation. The property was poorly monitored, and the environment did not feel safe. The final straw was walking through a thick cloud of marijuana and drug smoke in the parking lot—right outside other guest rooms. This hotel is not just neglected; it feels unsafe and poorly managed. If you value cleanliness, security, and a welcoming environment, I strongly recommend finding somewhere else to stay.
- 1/5
The electric key lock was broken so had to wait for maintenance to come and unlock the door but couldn’t leave the room not would be a long wait to get him to reopen it, there were no towels in the room and the best part is if I didn’t have a wrench on me I would not have been able to shower due to the missing shower hardware was missing
- 2/5
The rooms are unclean. The bathroom is gross, every corner has compiled filth and grime. The shower curtain rod is clinging for dear life to the wall. The ice bucket has some unknown filth in it, some yellow film. The room has roaches. The desk is missing a leg. Literally...it has three legs. No microwave. The phone doesnt work. Would not recommend or stay here again.
- 1/5
The bathroom was dirty and safe was off the wall. Bert dark parking lot entry was block off had to go down side street never stay there again.
- 4/5
They have been cleaning the hotel up
- 4/5
They have been cleaning the place ip
- 1/5
You should take this hotel off your site cockroaches everywhere, hairs, DISGUSTING!
- 4/5
Stayed at this property a couple times must have got a bad room was kind of filthy felt like I was going to get some STD but that's all I can complain about because first time bad review but hopefully not again like I said this was a bad room at the rooms are beautiful just didn't get the right one I guess
- 1/5
Bedbugs
- 1/5
Area is noisy and makes it difficult to sleep.
- 2/5
Muitas pessoas estranhas no local! Cama de molas barulhento
- 2/5
No phone in the room internet didn't work very poor exterior area dangerous
- 1/5
I had to cancel immediately after checking in. The only reason I proceeded with check-in was to at least see the room. However, the entire property was in terrible condition…a used condom on the lanai outside the room, a strong smell of mildew and rotting wood inside, and visible filth, including a dirty chair and stained walls.