Residence Inn Charleston North/Ashley Phosphate
About Residence Inn Charleston North/Ashley Phosphate
Located 12 miles from Hampton Park, Residence Inn by Marriott Charleston North/Ashley Phosphate offers 3-star accommodations in Charleston and features a seasonal outdoor swimming pool, a fitness center and a shared lounge. Among the facilities at this property are a 24-hour front desk and a business center, along with free WiFi throughout the property. The hotel has family rooms. All guest rooms at the hotel come with air conditioning, a seating area, a flat-screen TV with satellite channels, a kitchen, a dining area and a private bathroom with free toiletries, a shower and a hairdryer. Guest rooms will provide guests with a desk and a coffee machine. Buffet and American breakfast options are available at Residence Inn by Marriott Charleston North/Ashley Phosphate. The accommodation has a sun terrace. You can play minigolf at Residence Inn by Marriott Charleston North/Ashley Phosphate. The Citadel is 13 miles from the hotel, while The Citadel Daniel Museum is 13 miles away. Charleston International Airport is 1.9 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel generally received positive reviews for its cleanliness, comfortable rooms, and friendly staff. However, some guests had issues with the location and certain aspects of the service.
- Clean and comfortable rooms
- Friendly and helpful staff
- Location not ideal for some guests
- Service issues, such as slow check-in or unavailability of rooms
- 5/5
The best service 10/10
- 4/5
Breakfast is good.
- 5/5
Everything was clean and well maintained, pool was nice, breakfast good
- 4/5
This property has a “tired” feel to it. Furniture is scratched and scuffed, carpets are stained. Needs a remodel. The lady at the front desk who checked us in Was fantastic! So friendly and definitely an asset to this property.
- 5/5
The rooms were clean,the food was great, social hour was nice and the staff was kind
- 5/5
The room and property was very clean and maintained. The guest were even polite.The pool was open and social hours was also offered.
- 5/5
Front desk was very friendly, and the rooms are super clean and nice!
- 5/5
I was only there one night, but was pleased with the size of the room, the full kitchen in the room, and a comfortable bed.
- 4/5
The staff was very helpful. The breakfast was good. The kitchen was quite dirty and the floor was sticky.
- 5/5
The lady on the staff the night I booked my room was very friendly and helpful. I will continue to book this hotel in the future,
- 5/5
Was an unexpected touch
- 4.5/5
Property was clean and very comfortable. Reasonable rates, friendly staff, very nice. We liked everything about the property.
- 4.5/5
Property was clean and very comfortable. Reasonable rates, friendly staff, very nice. We liked everything about the property.
- 5/5
Staff was very nice. Room and buffet breakfast and coffee were well run. Enjoyed my stay. O
- 4/5
Breakfast was a 7 out of 10. What they had was decent. Same thing everyday. Not much fresh fruit. Staff was very friendly and helpful.
- 5/5
Staff was great. We stayed 3 nights in early May. Greeted by Monty, he was real nice and friendly. We added a third night so we could spend more time in Charleston. This hotel was about a 20 minute drive to the beach which we were fine with. We had a king suite. Very clean. For $132 a night all in, it was a great bargain. Breakfast was your typical, not bad, not great. No complaints. When we come back we’ll stay here again.
- 3/5
The breakfast was cold—even the hot dishes and the staff could not be bothered to even try to help. I felt as though I was an inconvenience to them for asking for any kind of help. The second morning, there was nothing left, although we were well within the time that breakfast should have been served.
- 3/5
And I walked around the building people were smoking marijuana.
- 3/5
And I walked around the building people were smoking marijuana.
- 4.5/5
Superb
- 1/5
The elevator was broken. The television was broken. No one came to fix the TV until the next day. They said they would bring a new remote and they never came was up all night didn’t see him until the next day. The TV technician that came was very nice and he was able to fix the TV. The coffee was cold and the bagel was frozen. Horrible stay.
- 5/5
Honestly even better than expected. Clean and friendly. Great rooms.
- 3/5
It was better than average in my experience.
- 5/5
No complaints.
- 5/5
We loved the cozy room. It had everything we needed including a kitchen, couch, table and a nice size bathroom. The area was very quiet and we were fairly close to everything that we wanted to do. The front desk staff were super friendly and spoke everytime they saw us. The firepit and outside sitting area were also super cozy with plenty of seating options. We didn't eat the breakfast but I'm sure it would of been delicious and we didn't swim because it was too cold but overall, the place was perfect for our weekend getaway. No complaints.
- 5/5
Very clean and the staff was very nice..
- 5/5
10\10👌
- 5/5
Very Unique that in addition to a free breakfast, they offered a complimentary supper to guests Mon-Thurs. A very nice surprise and the food was great. The room was great. The patio with firepit was also very relaxing! Would definitely stay here again and recommend it for other travelers. Staff was very friendly and helpful. Check in and out was seamless.
- 5/5
Everything was clean and well maintained. The woman working the front desk in the evenings was top notch.
- 4/5
We were able to book last minute. The receptionist had issues getting the keys to work. I took 3 tries to get it right. She was pleasant and made it right with an upgrade. The breakfast was great. My husband was happy they served grits. Property was very clean. We only stayed a few hours, but it was good
- 4/5
The hotel was nicely appointed, though a bit outdated. The rooms were very clean when we arrived, but we had to request that the rooms be serviced and the towels replaced after the first two days. I’m not sure how long they would have waited had we not asked.
- 4/5
Nice large room. Air conditioning works well. Quiet room and comfy mattress.
- 4/5
The breakfast menu was ok. We were there a week, so for the most part, breakfast was ok.
- 3/5
The staff was excellent! They were some of the best we have ever dealt with. The room was good, not great and there were some areas that needed cleaning that we did ourselves, the bed was aweful. It had a dip in the middle and my wife and I both felt as though we never got a good night sleep. The kitchen seemed to have all a person needednif tou were inclined to eat in, which we didn't. The breakfast was one of the best we have ever encountered as well, with lots of options every morning. I just wished it would have been available a little longer during the week. 7-10 on the weekends and 6-9 during the week. 10 during the week would have been perfect. Overall we were quite happy and would visit again.
- 4/5
Breakfast was great! Staff was ver welcoming!
- 5/5
Great experience and really nice people
- 5/5
Exceptional
- 4/5
The kitchen utensils were dirty along with the drawers they were kept in. I washed everything before I used them .
- 4/5
The breakfast was amazing. Everyone that worked there was very nice and helpful. The room was nice, and the hotel was nicely kept. The kitchen utensils were dirty along with the drawers they were kept in. I washed everything before I used them .
- 5/5
I must say I really enjoyed my stay here! The staff was very friendly upon checking in and throughout my stay. Room was clean well equipped if you plan on staying multiple days. I wasn’t very hungry but decided to go to breakfast anyway and I’m glad I did. They had grits, eggs, sausage, cereal, and waffles and more! Definitely a 10/10
- 5/5
The room we booked was really clean, bed was very comfortable and had all the amenities we needed. Breakfast provided was great with good variety. The staff were fabulous, very friendly and helpful right from the get go. Would definitely recommend a stay at this hotel
- 4/5
Breakfast and lunch Animals allowed
- 4/5
Breakfast and lunch Animals allowed
- 4/5
Overall, we had a really nice stay there. The one-bedroom suite was bigger than we expected and mostly very clean. However, there was a dark stain on the carpet by the kitchen. The bed was very comfortable and had a comfortable couch in the living room as well. We were only there for a weekend, so we didn't really use the kitchen much, but they did have also have a nice seating area outside with a fire pit. The staff we encountered were all very friendly and helpful. The breakfast was okay. However, although there are a lot of nice, new hotels in this area, the area near the hotel was a little sketchy.
- 5/5
Clean well kept facility and friendly staff.
- 4/5
Very good
- 5/5
This hotel is the best one in North Charleston that I have been to. It's really nice, clean and has a comfortable bed. I would highly recommend coming to this hotel. The staff are nice and friendly as well.
- 4/5
We stayed two nights. When returning to our room the second night we found the room wasn't cleaned and the cleaning crew had left gor the day. The manager was very concerned abd treated us fairly.
- 5/5
Clean, comfortable bed, and nice breakfasts.
- 5/5
Staff were very friendly and helpful
- 3/5
The staff we encountered were very friendly, especially the ladies in the breakfast area. While the outside of the hotel looked updated, the inside was very outdated and smelled like mildew. Spacious rooms but would not return to this location.
- 5/5
Great!
- 4/5
Great location The housekeeping needed to take out the trash.
- 4/5
Great location The housekeeping needed to take out the trash.
- 4/5
The room was clean, everything was fine except we didn’t always have hot water in the bathroom.
- 4/5
The room was clean, everything was fine except we didn’t always have hot water in the bathroom.
- 5/5
Spacious suite. Quiet and clean room. Friendly staff. The breakfast was fine with a variety of items. Would recommend this hotel to other travellers.
- 5/5
Spacious suite. Quiet and clean room. Friendly staff. The breakfast was fine with a variety of items. Would recommend this hotel to other travellers.
- 4/5
Room was good and staff was overall helpful and attentive to making the best of our stay. The reason for 4 stars is the cigarette smoke smell that was present at our door in the hallway, hot water taking up to 30 minutes to flush out the cold water and elevator being in and out of ofservice throughout our stay. Otherwise,breakfast
- 4/5
Room was good and staff was overall helpful and attentive to making the best of our stay. The reason for 4 stars is the cigarette smoke smell that was present at our door in the hallway, hot water taking up to 30 minutes to flush out the cold water and elevator being in and out of ofservice throughout our stay. Otherwise,breakfast
- 1/5
Room wasnt cleaned up to perfection. Bathroom had critters in the shower. Felt like an old hospital Bathroom totally was uncomfortable. Stay away from room 100
- 1/5
Room wasnt cleaned up to perfection. Bathroom had critters in the shower. Felt like an old hospital Bathroom totally was uncomfortable. Stay away from room 100
- 4/5
The rooms were nice
- 4/5
The rooms were nice
- 1/5
Yes the room negotiate the battery for the remote and we still don’t get my no battery had to go buy some of my own
- 1/5
Yes the room negotiate the battery for the remote and we still don’t get my no battery had to go buy some of my own
- 4.5/5
I liked the amenities and location!
- 4.5/5
I liked the amenities and location!
- 2/5
Sent to an occupied room on check in; ice machine not working, elevator not working, thermostat was not accurate/ room either top hot or too cold; really disappointed.
- 2/5
Sent to an occupied room on check in; ice machine not working, elevator not working, thermostat was not accurate/ room either top hot or too cold; really disappointed.
- 1/5
For this kind of price, how is it possible that there's no hot water in a hotel of this size and brand name?
- 1/5
For this kind of price, how is it possible that there's no hot water in a hotel of this size and brand name?
- 4.5/5
Superb
- 4/5
The hotel and staff are excellent. The only issue is that there are no safes in the rooms. If securing your valuables is a priority don’t go here.
- 4/5
The hotel and staff are excellent. The only issue is that there are no safes in the rooms. If securing your valuables is a priority don’t go here.
- 5/5
Staff was great, room was clean, decent breakfast. Off property area not the greatest but the property itself was nice.
- 5/5
Staff was great, room was clean, decent breakfast. Off property area not the greatest but the property itself was nice.
- 5/5
Breakfast and service was great! Great rooms and we had everything we needed. Having laundry on site was a huge help too! Only negative was the service for the night shift. You could tell the lady on the night shift did not want to be there.
- 5/5
Breakfast and service was great! Great rooms and we had everything we needed. Having laundry on site was a huge help too! Only negative was the service for the night shift. You could tell the lady on the night shift did not want to be there.
- 5/5
Very comfortable and the room was spacious!
- 5/5
Very comfortable and the room was spacious!
- 5/5
It was a quick trip stopping here to go to New York stuff was lovely for a quick overnight trip
- 5/5
It was a quick trip stopping here to go to New York stuff was lovely for a quick overnight trip
- 2/5
Room was great. Breakfast was just okay - cold eggs, not as many options that we've had at other Residence Inns, staff arguing with themselves, really discombobulated.
- 2/5
Room was great. Breakfast was just okay - cold eggs, not as many options that we've had at other Residence Inns, staff arguing with themselves, really discombobulated.
- 4/5
Friendly lady at check in. We have stayed here 3 times in the last couple of months.
- 4/5
Friendly lady at check in. We have stayed here 3 times in the last couple of months.
- 5/5
Exceptional
- 5/5
Excellent property
- 5/5
Excellent property
- 5/5
Shanequa was the best person continue too ❤️ bless
- 5/5
Shanequa was the best person continue too ❤️ bless ? ? her
- 4.5/5
Superb
- 5/5
Amazing, chean and sufficient
- 5/5
Amazing, chean and sufficient
- 5/5
Outstanding service
- 5/5
Outstanding service
- 5/5
The staff was really nice they were so helpful and friendly, the main person we talked to often was Marva, she was so helpful and friendly and next was also a woman who was expecting that we chatted with I don't know her name. The rooms are spacious and I utilized the pullout sofa each night and it is pretty large and was a peaceful sleep. Loved that we had a full kitchen especially the day after Thanksgiving we were able to heat our leftovers in the microwave and put a good amount of food in the fridge to eat off of during our stay and didn't have to worry about finding utensils or dishes to eat from. We used the gym also and the facilities were good and also watched tv during the treadmill walk. The breakfast was delicious, even on the morning of Thanksgiving they didn't have a full breakfast but even then had quiche, fritattas, fruit, yogurt, cereal, coffee, tea, pastries etc so we were just fine with our breakfast and it was delicious. The next day was grits, a spicy sausage with peppers and onions, eggs and belgian waffles, quite tasty. We spent time in the patio area several times also. Loved that as well especially the firepit out there. Great conventient location also. The only thing that we weren't a fan of was the tub can get slippery and the bathroom light was a bit dim but it seems to be those type of lights that brighten after a while on. Overall we really loved our stay!
- 5/5
The staff was really nice they were so helpful and friendly, the main person we talked to often was Marva, she was so helpful and friendly and next was also a woman who was expecting that we chatted with I don't know her name. The rooms are spacious and I utilized the pullout sofa each night and it is pretty large and was a peaceful sleep. Loved that we had a full kitchen especially the day after Thanksgiving we were able to heat our leftovers in the microwave and put a good amount of food in the fridge to eat off of during our stay and didn't have to worry about finding utensils or dishes to eat from. We used the gym also and the facilities were good and also watched tv during the treadmill walk. The breakfast was delicious, even on the morning of Thanksgiving they didn't have a full breakfast but even then had quiche, fritattas, fruit, yogurt, cereal, coffee, tea, pastries etc so we were just fine with our breakfast and it was delicious. The next day was grits, a spicy sausage with peppers and onions, eggs and belgian waffles, quite tasty. We spent time in the patio area several times also. Loved that as well especially the firepit out there. Great conventient location also. The only thing that we weren't a fan of was the tub can get slippery and the bathroom light was a bit dim but it seems to be those type of lights that brighten after a while on. Overall we really loved our stay!
- 4/5
Room was clean, staff was courteous. Breakfast was fine except staff didn't keep up on coffee or hot water running out, and bread and bagels were dry from sitting out.
- 4/5
Room was clean, staff was courteous. Breakfast was fine except staff didn't keep up on coffee or hot water running out, and bread and bagels were dry from sitting out.
- 5/5
Clean and wuiet
- 5/5
Clean and wuiet
- 4/5
Ok
- 4/5
Ok
- 5/5
Leroy at the front desk is wonderful! He is friendly, respectful, kind, and accommodating. We felt welcomed and taken care of.
- 5/5
Leroy at the front desk is wonderful! He is friendly, respectful, kind, and accommodating. We felt welcomed and taken care of.
- 5/5
Excellent customer service. Staff was friendly and made me feel at home. I extended my stay.
- 5/5
Excellent customer service. Staff was friendly and made me feel at home. I extended my stay.
- 5/5
Very clean and a very enjoyable trip. The staff was helpful and friendly. The cook made the best scrambled eggs on Sunday. Thank you for a very enjoyable stay.
- 5/5
Very clean and a very enjoyable trip. The staff was helpful and friendly. The cook made the best scrambled eggs on Sunday. Thank you for a very enjoyable stay.
- 5/5
Great staff, good clean room and very spacious.
- 5/5
Great staff, good clean room and very spacious.
- 4/5
Will stay again. Has everything you would need. The only thing that would have made it better is if the pool had been heated.
- 4/5
Will stay again. Has everything you would need. The only thing that would have made it better is if the pool had been heated.
- 5/5
Nice hotel
- 5/5
Nice hotel
- 5/5
The room was spotless and my advice is to get to breakfast when it’s starts.
- 5/5
The room was spotless and my advice is to get to breakfast when it’s starts.
- 5/5
Great
- 5/5
Great
- 5/5
Clean room and very quiet. I’ll definitely be back.
- 5/5
Clean room and very quiet. I’ll definitely be back.
- 5/5
The room was clean and well kept. They allowed dogs, which was a plus. The breakfast was good with many options.
- 5/5
The room was clean and well kept. They allowed dogs, which was a plus. The breakfast was good with many options.
- 5/5
Nice and quiet, we will definitely be back.
- 5/5
Nice and quiet, we will definitely be back.
- 5/5
Easy check on and friendly. Clean room.
- 5/5
Easy check on and friendly. Clean room.
- 5/5
Check in was a breeze the guy at the front desk was very polite and fast
- 4/5
Breakfast was limited and ran out 20 min before end of service and never refreshed.
- 4/5
Breakfast was limited and ran out 20 min before end of service and never refreshed.
- 4/5
More than 1 tv in a room.
- 4/5
More than 1 tv in a room.
- 5/5
Great service
- 5/5
Great service
- 5/5
The room was clean and very spacious-all staff was friendly and helpful. We did not eat breakfast at the hotel so I can't speak on that. We did sit outside late night on the patio with a drink and the firepit was such a nice touch! The location was great for all of our exploring- 20 minute drive into downtown- and literally minutes from the airport. In less than an hour we returned our rental car, got through security and got settled in at our gate! For the price you absolutely cannot go wrong staying here.
- 5/5
The room was clean and very spacious-all staff was friendly and helpful. We did not eat breakfast at the hotel so I can't speak on that. We did sit outside late night on the patio with a drink and the firepit was such a nice touch! The location was great for all of our exploring- 20 minute drive into downtown- and literally minutes from the airport. In less than an hour we returned our rental car, got through security and got settled in at our gate! For the price you absolutely cannot go wrong staying here.
- 4/5
Breakfast wasn’t refreshed when empty. Limited options 20 min before end of service.
- 4/5
Breakfast wasn’t refreshed when empty. Limited options 20 min before end of service.
- 4/5
The staff were very nice and pleasant
- 4/5
The staff were very nice and pleasant
- 4.5/5
Clean, well appointed, newly renovated. Large spacious suite. Had everything I needed. The air conditioner fan was a little noisy
- 3.5/5
bedroom with separate living room Breakfast was poor. Coffee and hot water were lukewarm and there was no decaf the second day. Most breakfast foods were empty. No forks were ever available. Trash was overflowing and floors had food on them both mornings.
- 3/5
Breakfast was okay at best. They did not have any forks and Instead of going to a local store to buy them they said they were waiting on a truck delivery. Pillows were flat. Room was very nice and big. Bed comfortable.
- 3/5
Breakfast was okay at best. They did not have any forks and Instead of going to a local store to buy them they said they were waiting on a truck delivery. Pillows were flat. Room was very nice and big. Bed comfortable.
- 5/5
Area was a little shady but i felt safe at the hotel.
- 5/5
Area was a little shady but i felt safe at the hotel.
- 3/5
Staff was great but low water pressure and didn't get my refund back it was actually charged again 4 days after checking out. Please fix this if you can.
- 3/5
Staff was great but low water pressure and didn't get my refund back it was actually charged again 4 days after checking out. Please fix this if you can.
- 5/5
We checked in on Sunday, my partner, and I and the staff was amazing very friendly very welcoming almost felt like I was visiting family. Thank you for the quick getaway. I will be back.
- 5/5
We checked in on Sunday, my partner, and I and the staff was amazing very friendly very welcoming almost felt like I was visiting family. Thank you for the quick getaway. I will be back.
- 5/5
Very nice clean room
- 5/5
Very nice clean room
- 5/5
Very clean
- 5/5
Very clean. Very spacious. I loved everything about the hotel. I would highly recommend staying here and would stay again.
- 5/5
Very clean. Very spacious. I loved everything about the hotel. I would highly recommend staying here and would stay again.
- 5/5
Nice place but dirty bathroom floors.
- 5/5
Nice place but dirty bathroom floors.
- 4/5
Excellent breakfast. Mobile access sucks. Jumping through hoops to get my info for free, basic wireless is aggravating at the least. Having to do it every time I step in or out of hotel is not "modern conveinence."
- 4/5
Excellent breakfast. Mobile access sucks. Jumping through hoops to get my info for free, basic wireless is aggravating at the least. Having to do it every time I step in or out of hotel is not "modern conveinence."
- 5/5
We were greeted by friendly staff. The rooms were clean and comfortable. Breakfast was great! We felt safe. We would stay here again!!
- 5/5
We were greeted by friendly staff. The rooms were clean and comfortable. Breakfast was great! We felt safe. We would stay here again!!
- 5/5
The staff was very friendly and helpful. But I would recommend booking directly with the hotel. I was charged an additional $250 for my stay by booking through Hotels.com.
- 5/5
The staff was very friendly and helpful. But I would recommend booking directly with the hotel. I was charged an additional $250 for my stay by booking through Hotels.com.
- 5/5
Friendly staff clean rooms
- 5/5
Friendly staff clean rooms
- 4/5
No good restaurants and across the street lots of junkies.
- 4/5
No good restaurants and across the street lots of junkies.
- 4/5
.
- 4/5
.
- 4/5
Friendly staff, great location and breakfast Definitely could tell there had been pets in our room before as it smelled like lingering dog urine. I was given a room spray to help but the smell kept returning. Other than that my stay was good.
- 5/5
The staff was very accommodating and hotel was clean
- 5/5
The staff was very accommodating and hotel was clean
- 1/5
I was not able to check in due to the cancellation of my room without notice.
- 1/5
I was not able to check in due to the cancellation of my room without notice.
- 5/5
Very nice staff, clean hotel and a spectacular breakfast
- 5/5
Very nice staff, clean hotel and a spectacular breakfast
- 5/5
- 5/5
- 4/5
Quiet, strange checkout
- 4/5
Quiet, strange checkout
- 5/5
Everything
- 5/5
Everything
- 5/5
It was an amazing stay. But the only issue I had was the dirty pools. Other than that everything was great.
- 5/5
It was an amazing stay. But the only issue I had was the dirty pools. Other than that everything was great.
- 5/5
No
- 4/5
Cons: breakfast often ran out of many items before end of breakfast times and slow to refill items - but it was a busy holiday weekend. Microwave in breakfast area was broken and appears to have been that way for awhile, so no way to warm up items unless you went back to room. Some sketchy activity and drug activities nearby but they stayed away from guests.
- 4/5
Cons: breakfast often ran out of many items before end of breakfast times and slow to refill items - but it was a busy holiday weekend. Microwave in breakfast area was broken and appears to have been that way for awhile, so no way to warm up items unless you went back to room. Some sketchy activity and drug activities nearby but they stayed away from guests.
- 5/5
The staff was so sweet! Will stay again thanks to them! Breakfast was also great
- 5/5
The staff was so sweet! Will stay again thanks to them! Breakfast was also great
- 4/5
- 4/5
- 5/5
Love the staff
- 5/5
Love the staff
- 3/5
We like Residence Inn rooms with equipped mini kitchens and space to relax. Building and rooms as a while were nice, but the elevators showed considerably wear. The breakfast was very sub-par to the point that we skipped it after the first morning. This was a surprise because usually Residence Inn breakfasts are very good (for being a hotel breakfast). We left the room around 10 each morning but never received room service. Not a biggie, was easy to get fresh towels at the desk, but it would have been nice to have the room freshened up during the week.
- 3/5
We like Residence Inn rooms with equipped mini kitchens and space to relax. Building and rooms as a while were nice, but the elevators showed considerably wear. The breakfast was very sub-par to the point that we skipped it after the first morning. This was a surprise because usually Residence Inn breakfasts are very good (for being a hotel breakfast). We left the room around 10 each morning but never received room service. Not a biggie, was easy to get fresh towels at the desk, but it would have been nice to have the room freshened up during the week.
- 5/5
Very nice stay. There was a dirty towel over bathroom door on arrival. No daily cleaning service, which was okay but needed new towels. The rest of stay was great
- 5/5
Very nice stay. There was a dirty towel over bathroom door on arrival. No daily cleaning service, which was okay but needed new towels. The rest of stay was great
- 3/5
The staff was really friendly. Room was mostly clean. There was some used soap left in the room from the last guest. The hotel itself doesn’t seem to be located in the best part of town, which I didn’t realize before booking. They said they have to keep all the doors to the building locked 24/7 for security. That was a little off putting traveling with two children. The breakfast Buffett was sufficient. Nothing exciting, but the kids did enjoy the waffle maker.
- 3/5
The staff was really friendly. Room was mostly clean. There was some used soap left in the room from the last guest. The hotel itself doesn’t seem to be located in the best part of town, which I didn’t realize before booking. They said they have to keep all the doors to the building locked 24/7 for security. That was a little off putting traveling with two children. The breakfast Buffett was sufficient. Nothing exciting, but the kids did enjoy the waffle maker.
- 5/5
Liability in the bathtub - very slippery. Someone will fall. Need a bathmat or something to create a rough surface.
- 5/5
Liability in the bathtub - very slippery. Someone will fall. Need a bathmat or something to create a rough surface.
- 1/5
The staff was nice. Everything else was terrible the room was very old and not well kept. No one came to clean or ask if we needed anything. The trash was all over the place outside the doors. Smoking outside the doors. It was gross
- 5/5
The staff is very friendly and efficient. The facility and rooms are exceptionally clean as well. It was a great stay!
- 5/5
The front desk clerk was so compassionate and helpful.
- 5/5
The front desk clerk was so compassionate and helpful.
- 3/5
It was not as clean as I thought it should have been. Even though the pool was closed it was Dirty. People had animal and the dog food was wasted in front of door no one cleaned it up.
- 2.5/5
The hotel has a contract with some workers who was fighting bamming shouting loudly woke all us up including my toddler from 10- 1am until i reported them after reporting them they continuing to fight yell screaming i complained to front desk which i had to moves rooms … the first room was ok besides the microwave being dirty but if they missed that makes me think what else was missed …
- 5/5
They had a variety of options for breakfast which was fantastic. The room was clean and very roomy.
- 2/5
There was no wifi, limited parking, the heat did not go to the setting on the thermostat, and the TVs were small.
- 5/5
Everything
- 5/5
My stay was good no complaints.
- 4/5
We read later this area is a high crime area. Northern Charleston is high crime. Hotel fairly clean. Staff nice.
- 4/5
It was clean and free breakfast was decent. Kitchenette was nice, but not necessary. They somehow ran out out of pillows leaving us short, but all in all it was a good experience.
- 5/5
Great location off the interstate
- 5/5
The hotel was nice, it was a beautiful room had everything we needed. Front desk help was great. Also loved being able to check in online. Breakfast wasn’t that good though
- 5/5
Great
- 5/5
Very clean and well run
- 5/5
Guests were treated to social gathering on Monday and Tuesday including wine and beer. Serita's BBQ Chicken and fixings were awesome. Comfortable and spacious suites. Good breakfasts. Nice patio are A for relaxing.
- 5/5
Great
- 5/5
This hotel always smelled so clean! Staff was amazingly nice. I will be back!
- 5/5
Everything was in good working order and clean. Great place to stay.
- 5/5
Clean
- 1/5
We had to travel due to hurricane Helene and had to evacuate our home. We came here and everything seen fine at first. The staff and room was great. However, while eating breakfast they allowed pets to be in the breakfast area. I understand being a pet friendly hotel but they shouldn’t be around where people eat. For that, I will not return.
- 5/5
We were close to the base and restaurants. Definitely, try Aminici, three minutes away and Page's Okra Grill in Summerville. The hotel was not in the best area but I never felt unsafe but beware of your surroundings.
- 5/5
Leroy was very helpful, friendly, and personable. I really appreciated him going the extra mile.
- 2/5
Check in was fast and easy! Washer and dryer did the job. NO regular creamer in the lobby. Powdered creamer in the room. Breakfast was meh….definitely one of the worst for a Residence Inn. Air conditioner was extremely loud.
- 3/5
Their breakfast was horrible!!
- 5/5
Everything Nothing
- 5/5
We loved this place so much we stayed an extra night. The outdoor areas are so nice and the rooms are beautiful and clean. Every single staff member has been unbelievably kind and helpful, from front staff to the night security guard. we used the grill and it was full of propane. Breakfast was good and had lots of options. The store is expensive but helpful. We will absolutely be staying here again.
- 5/5
Perfect in every way.
- 5/5
Just enjoyed the property
- 5/5
Everything was perfect! The friendly, helpful staff, the clean property, comfortable room/kitchen, business center, laundry facilities as well as the hot breakfast and dinner in the late afternoon. Absolutely perfect…
- 5/5
👍
- 4/5
Or room had problems with the sink in the bathroom not draining as well as the tub. They did have a great breakfast
- 5/5
Ye property was well maintained and secure.
- 1/5
Very beautiful and clean hotel.
- 5/5
The room was clean and quiet. The staff was nice The coffee station didn't have sugar
- 5/5
The staff was professional and knowledgeable. They were quick to smile and offer help.
- 4/5
Everything was as pictured There was no complaints
- 4/5
Everything went smoothly at check in and check out. Wish they had coffe
- 5/5
I liked the room enough to book and stay another night on my family trip.
- 5/5
Would stay again
- 4/5
Asked to have room cleaned and 2 days it wasn’t - front desk must have missed this - but great night staff!!
- 5/5
Great stay
- 5/5
Wonderful spacious apartment-style suites with a nice fitness center, patio, and pool! Staff was also lovely and complimentary dinner & breakfast buffets were a nice touch.
- 5/5
The stay was amazing in Charleston sc, wish it was closer to downtown but otherwise perfect
- 1/5
Very scary area
- 5/5
Great stay!
- 4/5
Hotel looked nice but seemed like a rough area of town. Breakfast was excellent with many options. Also, free beer in the afternoon was a bonus. Only complaint about the stay was small pillows. Had to have extra but would’ve rather had one big pillow.
- 5/5
We stayed in a two-room suite and it was fabulous. The staff was friendly, and excellent (quick) check-in when we came in after midnight after a flight delay. My only complaint was the shop where they sell snacks and such was low in supply. Will definitely stay again when in the area.
- 1/5
Very disappointed. I realized I clicked the wrong hotel I stead of the one that was closer to the airport. When I called Expedia the agent called the hotel but they said they couldn’t delete the reservation because no managers were at the property. They said to call back in the morning but my reservation was for today. Needless to say I’ve now lost nearly 300.00 due to lack of customers service
- 4/5
Garbage disposal had a horrible odor, needs to be addressed.Overall a very pleasant stay.
- 5/5
As always residence inn is clean and modern and convenient, and reasonably priced
- 4/5
Good location, close to everything and also very clean and nice rooms.
- 5/5
Staff was incredibly welcoming and friendly. The hotel rooms were a bit dated but in this area that’s expected. It was clean, comfortable, and I regret not coming back here for my second stay in North Charleston.
- 5/5
staff were friendly and helpful. cater to all my needs.
- 3/5
Signage is below par. Lots of hotels in the area and the Residence Inn sign not lit. Hard to identify front door. No mat in bathtub. Slipped and fell hard.
- 5/5
Great hotel accommodations. Loved the suites roominess and setup. Enjoyed the manager get together on night of arrival, outdoor fireplace, and breakfasts. Nice laundry room for travelers.
- 5/5
Checking in was nice and she was friendly
- 5/5
I liked that the room was very clean and had all the conveniences that I wanted and needed!! Parking lot was always full!!
- 5/5
Our suite was perfect. It was spacious, clean and up to date. Breakfast was a full breakfast with freshly made waffles and hot foods like grits, bacon and sausage. Definitely a 10/10
- 5/5
Great staff, good location, nice spacious accommodations
- 5/5
Staff was very helpful and professional. The suite 314 is a very nice and spacious unit.
- 5/5
Ma
- 5/5
My wife and kids stayed here with no real problems. People were swimming and beeing noisy past hours, but you have those people lots of places.
- 5/5
Really courteous, friendly, helpful staff. Very clean everywhere inside. Well kept property outside. Comfortable bed. I would stay again, and again.
- 4/5
It was very clean. Staff was very friendly. No hotel bar but Breakfast was included. Great value for the space. Would comfortably fit 4
- 4/5
Very clean. Rooms a bit dated, but hotel was spotless. Water pressure in shower fluctuated. Front desk and staff so friendly and helpful.
- 5/5
I enjoyed my to and the stay was pleasant
- 3/5
Everything was ok. Breakfast ran out of some food and coffee and replaced nothing. The shower water pressure would drop to zero then comeback on burning hot water. Parking if the front was full you had to go back to the main road, go yo the next hotel and go behind it and use the row against your hotel.
- 5/5
The staff was very friendly; accommodations were quite nice.
- 5/5
Y
- 4/5
Ability to sit by a fire after a day of shopping or sightseeing
- 5/5
Very clean and quite. Beautiful room and no noise from other rooms near us. Breakfast was great. Only one night there but was a comfortable night. Beds were nice and got a good night sleep. When we visit Charleston agian will definitely stay there agian. And the ladles at the front desk were very kind and polite.
- 5/5
We enjoyed our stay at Residence Inn. Very comfortable and the staff was great. The fact that they served a light dinner some evenings was a bonus. 10/10 for our experience!!
- 5/5
Everything about the Residence Inn was great. We felt safe, it was quiet, we didn’t hear anybody running up and down the hallways, didn’t hear any banging on the walls. The complimentary breakfast and dinner was a bonus, having the full kitchen is an extra bonus. I really enjoyed my stay, Residence Inn is the hotel I’ll be staying at from now on.
- 3/5
Property had a very nice setup
- 4/5
Very nice hotel. Very clean. Friendly and helpful staff. Only wish coffee was available earlier in the morning!
- 4/5
It was a good stay. Only thing I had a problem with is that the body wash dispenser in the bath/shower was empty and we were told to come down to lobby desk at which time we were given a very small bar of soap.
- 5/5
Everything was nice
- 5/5
Our stay here was a very pleasant stay. Everything was just great the staff was very pleasant, the accommodations was just wonderful, and very clean, we had all of the comfort of home.
- 5/5
Great stay very clean!
- 5/5
First time visiting Charleston sc, the hotel location is perfect. Everything is right there, only 15 miles from downtown. Rooms was nice and clean I will be back to stay at this location.