Motel 6 Norfolk, VA – East Little Creek
About Motel 6 Norfolk, VA – East Little Creek
Located in Norfolk, 1.6 miles from Norfolk Botanical Garden, Motel 6 Norfolk, VA East Little Creek provides accommodations with free WiFi and free private parking. This 4-star hotel offers a 24-hour front desk. Guests can have a drink at the snack bar. Guest rooms will provide guests with a fridge. King Neptune Statue on the Boardwalk is 21 miles from the hotel, while Topgolf Virginia Beach is 9.3 miles away. Norfolk International Airport is 2.5 miles from the property.
Amenities
- 24-hour front desk
- Self-service laundry
- Pool
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel reviews are mixed, with guests expressing both satisfaction and dissatisfaction. While some guests appreciated the cleanliness, comfort, and friendly staff, others were disappointed with the lack of amenities, dirty rooms, and poor maintenance.
- Clean and comfortable rooms
- Friendly and helpful staff
- Lack of amenities such as breakfast and pool
- Dirty rooms and poor maintenance
- 1/5
They cancelled my reservation and didn’t even tell me. I traveled across the country to find out at 11pm my room was cancelled. Absolutely ridiculous!!
- 5/5
Clean
- 5/5
Exceptional
- 3/5
The outside of the hotel needs a remodel badly, but the inside has had some remodels done. The bed is hard as a rock, but the room was clean otherwise. My stay was good no complaints.
- 3.5/5
Good
- 3/5
Was just there for one night
- 4/5
Bathroom was super clean! Bed was comfy, with clean sheets as well. Staff were friendly Also, pet friendly so that was a huge bonus!
- 4/5
Staff was super helpful, the place is a little run down but the room I had was remodeled and modern. The walls are thin so you will hear someone IF they are yelling, blasting music or the TV.
- 2/5
Holes in covers, chipped tub paint, no new towels and etc
- 5/5
The staff was very sweet and helpful. We had our own personal balcony and the location felt safe with close distance to shopping strip malls. The bathtub was very paint chipped but other than that a great stay for the price.
- 2/5
Renovated property, but poorly kept. Stained pillow case, pillow and bed spread. Nasty bathroom, hair all in floor, bathroom floor and tub dirty. Yuck!
- 5/5
Staff was very helpful
- 3/5
Pleasant
- 1/5
Dirty room need to be renovated
- 2/5
probably will never come back again.
- 1/5
Stay away from this place, I'm 51 years old and it's the worst hotel I've ever been to.
- 4/5
The room itself was fine, clean and as pictured. The property was a mess. Broken bottles on the sidewalk outside our room, parking lot was a disaster, what looked like people living in cars, chairs pulled out on to the sidewalk and people hanging out smoking and drinking.
- 2/5
Everything is old, used up, stained, no sense of pride of ownership, no care! Those wash rags and towels look like they used them 20 years, horrible!
- 2/5
I loved the bathroom with the big walk in shower and controls. Maid service wasn’t good. They never changed the bed linen. Only changed face towels once. I had to request more fresh towels. And no soap.
- 2.5/5
The stores were close by. The potholes in the parking lot.
- 2.5/5
The stores were close by. The potholes in the parking lot.
- 2/5
I loved the bathroom with the big walk in shower and controls. Maid service wasn’t good. They never changed the bed linen. Only changed face towels once. I had to request more fresh towels. And no soap.
- 5/5
Exceptional
- 0.5/5
Nothing was good had bed bugs and employee were not giving the manager number BED BUGS be careful staying here
- 0.5/5
Nothing was good had bed bugs and employee were not giving the manager number BED BUGS be careful staying here
- 2.5/5
Price VERY OLD lots of rusted metal,run down, blankets had cigarette burns and stains.
- 2.5/5
VERY OLD lots of rusted metal,run down, blankets had cigarette burns and stains.
- 3/5
Beat up Hotel
- 1/5
I can do better.
- 5/5
All necessary stores nearby which was excellent, you get what you pay may not be the Marriot but it was excellent for a quick stay for my daughter college graduation. More spacious than expected.
- 1/5
Lost my reservation
- 2/5
Dirtiest motel I have ever stayed. The microwave was rotting on the inside. But the staff was super nice.
- 2/5
Can’t blame the property for everything. It was part orbitz fault that things didn’t go as planned
- 5/5
The staff were very attentive and helpful and the place was very clean and organized.
- 4/5
Very good
- 1/5
I still have not received a refund or anything.
- 0.5/5
It was close to my friends house but the room smell like pot had to spray the room every time we came back my husband the was azmadic had to use his inhaler more than usual when we retune home we had to wash everything that was in that room it was awful Crackto heads fighting at night couldn’t sleep the second night as you walked outside the walkway was full of holes and as you looked up all the cement was falling down very dangerous
- 1/5
A gentleman came in and broke the glass door because he couldn't use the worket cell phone.That's type of neighborhood that you're in. Rat in the hall way. Room smelled bad. Pain was peeling on the tub. The room will look nothing and I mean , nothing like the picture
- 1/5
The hotel looked like a homeless shelter. It was dirty and run down. I still haven’t been credited my $50 deposit yet.
- 2/5
Loud dogs and loud neighbors
- 1/5
The place was not clean. The bugs was so great. Could not use the bathroom or sleep
- 3.5/5
Cleaning staff did not speak English
- 3.5/5
Nice large room with modern facilities (bathroom, toilet,...) Cleaning staff did not speak English
- 5/5
Our room was very clean . And most important there are NO signs of any bugs!
- 5/5
The staff was friendly and the room was clean.
- 4/5
Great Electronics
- 4/5
Great Electronics
- 1/5
Room was nasty. Door lock didn’t work. We had to prop a chair under I the handle. Peep hole was painted over. Window was filthy. Pictures on Expedia were NOT accurate. Worst place I have ever stayed. Still have not gotten my deposit back.
- 4.5/5
Superb
- 5/5
The staff is caring and respectful. Always willing to accommodate. Some of the sweetest people you'll meet. I can't say anything at all. Each and every one of my stays are great!
- 5/5
Everything
- 4/5
Very good
- 5/5
The staff is caring and respectful. Always willing to accommodate. Some of the sweetest people you'll meet. I can't say anything at all. Each and every one of my stays are great!
- 3/5
The room is not clean and pillow not comfort
- 0.5/5
It was close to my friends house but the room smell like pot had to spray the room every time we came back my husband the was azmadic had to use his inhaler more than usual when we retune home we had to wash everything that was in that room it was awful Crackto heads fighting at night couldn’t sleep the second night as you walked outside the walkway was full of holes and as you looked up all the cement was falling down very dangerous
- 1.5/5
Room smelled like feet house keeping sucks
- 1.5/5
Room smelled like feet house keeping sucks
- 5/5
Good
- 4/5
Clean room and friendly staff.
- 0.5/5
Price Towels were not clean, ants on the floor and on the bed. Bedding was not clean.
- 0.5/5
Price Towels were not clean, ants on the floor and on the bed. Bedding was not clean.
- 5/5
Exceptional
- 4/5
My stay was ok staff was friendly and attentive
- 2/5
Was a last minute for this booking, I guess we got the old room instead of a newer room the linen on bed could have been little cleaner was stains all over sheets could not sleep on it had to buy sheets to relax. The towels need to be replaced stains and everything on the towels just not a good experience for me and my family.
- 5/5
My wife and I chose to stay at this hotel due to affordability as we were coming from Albany, NY for the Blood In The Water event. The hotel staff was extremely friendly and even gave me some suggestions as to where to find cheap gas for our travels. There were a few holes amongst the property, but they were marked with an "x" using a marker and easily avoidable. My wife found the beds to be a bit uncomfortable, but I was fine with them so it really just goes by personal preference. The hotel was also located in a decent location, surrounded by restaurants and shops.
- 2/5
I booked online and the description said the room had a microwave and refrigerator but the room didn’t. I talked to the clerk about it and he didn’t seem to care. He told me that no Motel 6 rooms have microwave and refrigerator. Something that I know isn’t true. The remote for the TV would only turn it on and adjust the volume. The clerk tried different remotes and couldn’t get anything to work. Then he blamed it on the weather.
- 2.5/5
Overall the room was ok. There was food leftover in the refrigerator from who knows how long and the smell when it was opened was horrible. So we couldn't use it. There were no washcloths or face towels, at least there were two towels and a floor mat. Cigarette burns in the comforter were small but still noticeable. When we checked out in the morning, the woman at the desk did apologize but that was it, no real concern as if it is normal SOP. I would not stay there again.
- 2.5/5
Distance from our intended destination. Overall the room was ok. There was food leftover in the refrigerator from who knows how long and the smell when it was opened was horrible. So we couldn't use it. There were no washcloths or face towels, at least there were two towels and a floor mat. Cigarette burns in the comforter were small but still noticeable. When we checked out in the morning, the woman at the desk did apologize but that was it, no real concern as if it is normal SOP. I would not stay there again.
- 3.5/5
Good
- 5/5
Exactly what I needed
- 5/5
Yes
- 1/5
Didn’t stay at the location
- 5/5
Everything
- 2.5/5
Easy access, well lighted- close to airport Sketchy area - was approached by someone at 2am when leaving for airport - late staff was not forth coming with info
- 1/5
The women at the front desk were nice but the place was not. The room was clean.
- 2/5
Yes, Dogs barking into the night
- 2/5
There was hair in the tub the tubalso had paint chipping off everywhere ,the towels and wash cloths were dirty had to buy my own
- 5/5
I only stayed one night, and when I arrived I was a little worried because I had to book it at the last minute since my flight was canceled due to bad weather. But I must say the room was exceptional, I loved it, and the lobby is super nice; I think they're remodeling... I would definitely stay at this hotel again without hesitation.
- 5/5
I only stayed one night, and when I arrived I was a little worried because I had to book it at the last minute since my flight was canceled due to bad weather. But I must say the room was exceptional, I loved it, and the lobby is super nice; I think they're remodeling... I would definitely stay at this hotel again without hesitation.
- 4.5/5
weather. which has nothing to do with the establishment. lol
- 4/5
short of towels and door gaps
- 5/5
I liked everything about the hotel. It was a very pleasant experience in every way.
- 5/5
I liked everything about the hotel. It was a very pleasant experience in every way.
- 4/5
The quietness, and comfort. Thed sidewalk pathways need repairing professionally. Not patched up. I'm was in a handicap facility room. So I dont want to trip or fall.
- 4/5
The comfort. Sidewalks
- 1/5
Room smelt like cigarettes even tho I didn’t smoke and there was mold in the bathroom
- 1/5
Room smelt like cigarettes even tho I didn’t smoke and there was mold in the bathroom
- 5/5
Great
- 5/5
Great
- 2.5/5
No to mention everything in the room was falling apart..shower,,smoke alarm, sink oh and got to mention the hookers that live and visit clients there!
- 3.5/5
Did have breakfast Everything was good.?
- 4/5
There was no shampoo in the bathroom, only bar soap.
- 0.5/5
Absolutely nothing at all, I felt like Motel 6 did the bait and switch thing by saying their building was “newly renovated” when in reality, it was just a slap of paint on the walls, fresh tile in the bathroom and a new toilet. I didn’t like the fact that I saw roaches, mold, dirty bed sheets, hair and stains on the walls, and everything else inside the room felt like I needed a tetanus shot. Plus, the parking lot was very sketchy since it wasn’t very lit, and the guests appeared to be extremely unsavory (druggies, prostitutes, etc.) I immediately checked outta that place they called a “motel” when in reality it was a total nightmare!
- 4/5
I love the comfort and quietness. I always book here when I just need to get away from my hectic schedule and rest. I always get the non-smoking, king bed ,with the walk in shower with bath bench. Need to cement their walk ways. And not just patching them up. Someone could get hurt. I have neuropathy. God for bid Someone hurts themselves.
- 1/5
Dirty
- 1/5
Dirty
- 5/5
Clean, area,
- 1/5
Bed bugs
- 1/5
Bed bugs
- 1/5
Our room was disgusting. We only lasted 12 hours. Dirty, stained everything. Broken gross doors. Cockroaches. Boogers on the walls. Vent held up by a piece of cardboard. Burn marks all over the bedding(terrible stains as well).
- 1/5
Our room was disgusting. We only lasted 12 hours. Dirty, stained everything. Broken gross doors. Cockroaches. Boogers on the walls. Vent held up by a piece of cardboard. Burn marks all over the bedding(terrible stains as well).
- 5/5
I was unaware of the deposit but worked it out but the staff were all sweet rooms were really clean
- 5/5
I was unaware of the deposit but worked it out but the staff were all sweet rooms were really clean
- 5/5
Remarkable place to stay
- 5/5
Remarkable place to stay
- 1/5
Floor was sticky burn holes in the linen
- 1/5
Floor was sticky burn holes in the linen
- 1/5
- 1/5
- 5/5
Best stay
- 5/5
Best stay
- 5/5
Clean rooms Balcony on opposite side of room entrance. Lovely Staff
- 5/5
Clean rooms Balcony on opposite side of room entrance. Lovely Staff
- 5/5
Excellent
- 5/5
Excellent
- 4/5
Yes
- 4/5
Yes
- 1/5
One of the toilets did not work in one of the rooms.
- 1/5
One of the toilets did not work in one of the rooms.
- 4/5
Yes
- 4/5
Yes
- 1/5
First room they put us in. There was no service for Cable and the phones didn’t work which she said they were sending somebody out Monday so she got another remote and the TV did come on but when she left, we couldn’t get Service again so they switched us to another room And I seen footprints that were dirty shoe prints on the bathroom floor. The bathtub was dirty and every time you move the bed sound like it was hitting on some tin or drum but the second rm had phone service after we were told the service was down 1st freezer needed defrosting and window was cloudy 2rm floor needed to be mopped floor was sticky
- 1/5
First room they put us in. There was no service for Cable and the phones didn’t work which she said they were sending somebody out Monday so she got another remote and the TV did come on but when she left, we couldn’t get Service again so they switched us to another room And I seen footprints that were dirty shoe prints on the bathroom floor. The bathtub was dirty and every time you move the bed sound like it was hitting on some tin or drum but the second rm had phone service after we were told the service was down 1st freezer needed defrosting and window was cloudy 2rm floor needed to be mopped floor was sticky
- 5/5
What a nice stay. The ladies at the desk were awesome. The room was clean and had everything we needed. Rates were reasonable as well.
- 5/5
What a nice stay. The ladies at the desk were awesome. The room was clean and had everything we needed. Rates were reasonable as well.
- 4/5
Only thing I hate is the advertisement of one price, but then the hidden fees and taxes makes the price jump nearly $100! Oh and the inclusion of pets... It's always a funky, wet dog smell inside the elevators and occasionally poo or pee! I hate that. But the cleaning staff are amazing! And the front desk ladies are very nice but the prices are out of their control.
- 4/5
Only thing I hate is the advertisement of one price, but then the hidden fees and taxes makes the price jump nearly $100! Oh and the inclusion of pets... It's always a funky, wet dog smell inside the elevators and occasionally poo or pee! I hate that. But the cleaning staff are amazing! And the front desk ladies are very nice but the prices are out of their control.
- 2/5
For starters, they have a sign at the front desk that states “no refunds after 10 minutes of check in” I paid for my room at the property, I didn’t even go upstairs before I walked right back in and asked for a refund to which the receptionist stated she can’t refund me and the manager was out of the country so he can’t refund me either. So we had no choice to stay. Our room was on the 3rd floor, they only had 1 elevator and 1 stairwell for all 5 floors. We were only in the room for 10 minutes and my 2 year olds feet were PITCH black, needless to say they don’t clean properly. The bathtub was chipping paint everywhere and the curtain would fall down the rod only covering the mid section of the shower and the bathroom was always freezing! Mopped the floors 3 times and they were still filthy! Not to mention I woke up one day to our room door wide open bc housekeeping let themselves in while I was sleeping after they saw my bf leave to take our dog out. It was raining and freezing outside this day and we had 3 kids in the room. I work nights so I sleep during the day, I was napping during the time of the let in. They didn’t even knock. The only good thing about this stay was the internet!
- 2/5
For starters, they have a sign at the front desk that states “no refunds after 10 minutes of check in” I paid for my room at the property, I didn’t even go upstairs before I walked right back in and asked for a refund to which the receptionist stated she can’t refund me and the manager was out of the country so he can’t refund me either. So we had no choice to stay. Our room was on the 3rd floor, they only had 1 elevator and 1 stairwell for all 5 floors. We were only in the room for 10 minutes and my 2 year olds feet were PITCH black, needless to say they don’t clean properly. The bathtub was chipping paint everywhere and the curtain would fall down the rod only covering the mid section of the shower and the bathroom was always freezing! Mopped the floors 3 times and they were still filthy! Not to mention I woke up one day to our room door wide open bc housekeeping let themselves in while I was sleeping after they saw my bf leave to take our dog out. It was raining and freezing outside this day and we had 3 kids in the room. I work nights so I sleep during the day, I was napping during the time of the let in. They didn’t even knock. The only good thing about this stay was the internet!
- 4/5
The TV didn't work and the shower head leaked. But all in all it was ok
- 4/5
The TV didn't work and the shower head leaked. But all in all it was ok
- 5/5
Convenient
- 5/5
Convenient
- 4/5
It was very peaceful, staff was really nice and our stay was enjoyable
- 4/5
It was very peaceful, staff was really nice and our stay was enjoyable
- 4/5
It was a rather pleasant stay. The only problem we encountered was the room key. Even though we paid for a 2 night stay then extended it for another 3 nights, they turned the key to our room off every day. It was the only inconvenience we came across though. Besides the problem with our key we really enjoyed it there. It was peaceful and quiet, the staff was friendly and the room was very surprisingly big.
- 4/5
It was a rather pleasant stay. The only problem we encountered was the room key. Even though we paid for a 2 night stay then extended it for another 3 nights, they turned the key to our room off every day. It was the only inconvenience we came across though. Besides the problem with our key we really enjoyed it there. It was peaceful and quiet, the staff was friendly and the room was very surprisingly big.
- 2/5
I paid, good money for a room that had a bathtub/shower combo and was pet friendly. I got a room with a stand-up shower and told I had to pay an extra $250 for my ONE dog
- 2/5
I paid, good money for a room that had a bathtub/shower combo and was pet friendly. I got a room with a stand-up shower and told I had to pay an extra $250 for my ONE dog
- 2/5
The bathroom was dirty and paint peeling from the tub
- 2/5
The bathroom was dirty and paint peeling from the tub
- 1/5
The room we were given was filthy. Opening the door, we were hit with an awful smell. The window was shattered, there was a stained dirty rag on the windowsill to catch leaking water. The AC unit was filthy, the pillows were yellowed, the tub was a peeling mess, and the balcony had empty soda bottles, cigarette packs, and a solo cup full of cigarette butts on it. Elevator was out of order. We stayed in the room long enough to book into the Hampton Inn. Went to the front desk, handed in my key (they will only give you on, no matter how many are in the room) and told him that the place was filthy and we couldn’t stay there. He offered a different room, but I couldn’t imagine that they would be better than what we were given initially. We got a full refund. We met another couple in the parking lot we had stayed the night before and they were on their phones trying to find another place to move to as well. They also confirmed that their room was filthy and smelled bad as well.
- 1/5
The room we were given was filthy. Opening the door, we were hit with an awful smell. The window was shattered, there was a stained dirty rag on the windowsill to catch leaking water. The AC unit was filthy, the pillows were yellowed, the tub was a peeling mess, and the balcony had empty soda bottles, cigarette packs, and a solo cup full of cigarette butts on it. Elevator was out of order. We stayed in the room long enough to book into the Hampton Inn. Went to the front desk, handed in my key (they will only give you on, no matter how many are in the room) and told him that the place was filthy and we couldn’t stay there. He offered a different room, but I couldn’t imagine that they would be better than what we were given initially. We got a full refund. We met another couple in the parking lot we had stayed the night before and they were on their phones trying to find another place to move to as well. They also confirmed that their room was filthy and smelled bad as well.
- 4/5
The property was OK, it was convenient to the places I wanted to go to. For a short stay it was good.
- 4/5
The property was OK, it was convenient to the places I wanted to go to. For a short stay it was good.
- 4/5
Definitely have to get the elevator fix
- 4/5
Definitely have to get the elevator fix
- 4/5
Neighborhood and exterior did not set expectations high, but found the room to be quite nice. I believe renovations are still ongoing as of may 2023, I was able to stay in a renovated room that was very nice and well furnished and cleaned. Had no quarrels with staff or service.
- 4/5
Neighborhood and exterior did not set expectations high, but found the room to be quite nice. I believe renovations are still ongoing as of may 2023, I was able to stay in a renovated room that was very nice and well furnished and cleaned. Had no quarrels with staff or service.
- 1/5
Very unclean, not what I expected at all. Won’t be staying here anymore.
- 1/5
Very unclean, not what I expected at all. Won’t be staying here anymore.
- 4/5
Its ok but bathroom need more cleaning floor was funny
- 4/5
Its ok but bathroom need more cleaning floor was funny
- 4/5
On the outside, the hotel looks a little sketchy, but it's par for the neighborhood, and it was cheap enough for a night stay. The lady at the front desk was super nice & friendly. The room was holey moley..it was like the Hilton. Very updated and clean. Had everything I needed. Now, the lady the next morning told me they had recently renovated that side and would be working on the rest, so I have no idea what the other rooms looked like, but the one I had was very nice!
- 4/5
On the outside, the hotel looks a little sketchy, but it's par for the neighborhood, and it was cheap enough for a night stay. The lady at the front desk was super nice & friendly. The room was holey moley..it was like the Hilton. Very updated and clean. Had everything I needed. Now, the lady the next morning told me they had recently renovated that side and would be working on the rest, so I have no idea what the other rooms looked like, but the one I had was very nice!
- 4/5
Staff were awesome!
- 4/5
Staff were awesome!
- 5/5
Pleasant staff. Clean rooms!
- 5/5
Pleasant staff. Clean rooms!
- 5/5
Property was really clean.
- 5/5
Property was really clean.
- 1/5
The First Lady at check in was very nice but when I got up into my room the bathroom was dirty the bedding smelled used and weird.. I noticed the floors look dirty and un swept
- 1/5
The First Lady at check in was very nice but when I got up into my room the bathroom was dirty the bedding smelled used and weird.. I noticed the floors look dirty and un swept
- 1/5
The property is in a bad part of town and looks like the pits.
- 1/5
The property is in a bad part of town and looks like the pits.
- 1/5
Bed had stains on the sheets and the pillows were disgusting, didn't even use them. Elevator was broken so I had to walk up to the 5th floor with my bags, then back down to get clean sheets and back up again. No good cable service, tv kept going in and out. No hot water, it was luke warm at best.
- 1/5
Bed had stains on the sheets and the pillows were disgusting, didn't even use them. Elevator was broken so I had to walk up to the 5th floor with my bags, then back down to get clean sheets and back up again. No good cable service, tv kept going in and out. No hot water, it was luke warm at best.
- 5/5
I stayed in the new wing very clean very new king size bed there is no restaurant, but they old they have a laundry room. Across the street from the mini shopping center supermarket in places to shop eat close by
- 5/5
I stayed in the new wing very clean very new king size bed there is no restaurant, but they old they have a laundry room. Across the street from the mini shopping center supermarket in places to shop eat close by
- 1/5
Discrimination of black people and people with children then owner instructs staff to place you in old building and locks you in with false notes.
- 1/5
Discrimination of black people and people with children then owner instructs staff to place you in old building and locks you in with false notes.
- 1/5
I went outside on the balcony to smoke and there were empty cups and dog poop on the floor. The toilet was not bolted down in the bathroom. Went to sit in the chair so I could put on my shoes and it was covered in dog hair.
- 1/5
I went outside on the balcony to smoke and there were empty cups and dog poop on the floor. The toilet was not bolted down in the bathroom. Went to sit in the chair so I could put on my shoes and it was covered in dog hair.
- 5/5
The room was newly remodeled and clean
- 5/5
The room was newly remodeled and clean
- 5/5
The newly removated rooms are very nice.
- 5/5
The newly removated rooms are very nice.
- 5/5
it was clean remodeled inside outside is old but clean and worth it
- 5/5
it was clean remodeled inside outside is old but clean and worth it
- 5/5
Very friendly staff and clean room.
- 5/5
Very friendly staff and clean room.
- 3/5
Stay for one month and my room was clean 2 time
- 3/5
Stay for one month and my room was clean 2 time
- 5/5
Reception was great
- 5/5
Reception was great
- 2/5
Don't stay here. They charged my credit card twice. Was here on a vacation & didn't have enough money for another night until a couple days later when I got paid. They refused to help me even though I showed them my bank balance. Everyone was rude & argued with me except the person that made the error - she apologized many times.
- 2/5
Don't stay here. They charged my credit card twice. Was here on a vacation & didn't have enough money for another night until a couple days later when I got paid. They refused to help me even though I showed them my bank balance. Everyone was rude & argued with me except the person that made the error - she apologized many times.
- 2/5
This place was horrible. The room smelt awful of smoke and the area was disgusting. The bedsheets were clean thankfully. It was only a one night stay for us so we stuck it out but if it would have been more than one night I would not have stayed!
- 2/5
This place was horrible. The room smelt awful of smoke and the area was disgusting. The bedsheets were clean thankfully. It was only a one night stay for us so we stuck it out but if it would have been more than one night I would not have stayed!
- 1/5
It looks horrible from the outside, and upon walking in, we learn that we’re on the fifth floor and the elevator is out of order. The person checking me in asked if that was ok. I said no, but what option did I have? I’d hoped maybe there was another room on the second floor. No, I could cancel my reservation. Obviously I couldn’t do that and just hope another hotel could take me, so me and my shoulder injury took the room. (Carrying luggage up five flights isn’t recommended by my doctor.) Aside from that, the shower was awful. It sprayed more water on the ceiling than it did on the person in it. I’m still not sure if the door actually locked. It was very sticky. We had to test it. I think it did, but that’s not something you want to leave to chance. The blanket on the bed was a curtain. Not too bad. Just really weird. Definitely don’t stay here in general but especially if you’re disabled.
- 1/5
It looks horrible from the outside, and upon walking in, we learn that we’re on the fifth floor and the elevator is out of order. The person checking me in asked if that was ok. I said no, but what option did I have? I’d hoped maybe there was another room on the second floor. No, I could cancel my reservation. Obviously I couldn’t do that and just hope another hotel could take me, so me and my shoulder injury took the room. (Carrying luggage up five flights isn’t recommended by my doctor.) Aside from that, the shower was awful. It sprayed more water on the ceiling than it did on the person in it. I’m still not sure if the door actually locked. It was very sticky. We had to test it. I think it did, but that’s not something you want to leave to chance. The blanket on the bed was a curtain. Not too bad. Just really weird. Definitely don’t stay here in general but especially if you’re disabled.
- 4/5
Room size was good. AC unit took awhile to cool room.
- 4/5
Room size was good. AC unit took awhile to cool room.
- 1/5
The elevator was broken so we had to take the stairs. For after hours you could not enter the main office entrance you had to use the side doors which had no security entrance to the door anyone could have just came into the building. The lightening in the room wasn’t enough.
- 1/5
The elevator was broken so we had to take the stairs. For after hours you could not enter the main office entrance you had to use the side doors which had no security entrance to the door anyone could have just came into the building. The lightening in the room wasn’t enough.
- 2/5
This place is a dump. Rooms on the 4th & 5th floor. Why is my family separated? Why is there no elevator? Its STILL out of service. I read a review from May that the elevator was out of order. Its now the end of July! There was no elevator. No Continental breakfast. No coffee maker in room. No coffee no kitchen no vending machines. On the bright side, the bed was very comfortable. I slept well. The room looked clean just old & worn. Smelled funny. The bathroom was updated by Uncle Phil's cousin. Poor workmanship. This is a last minute no other place available hotel. Would not stay here again.
- 2/5
This place is a dump. Rooms on the 4th & 5th floor. Why is my family separated? Why is there no elevator? Its STILL out of service. I read a review from May that the elevator was out of order. Its now the end of July! There was no elevator. No Continental breakfast. No coffee maker in room. No coffee no kitchen no vending machines. On the bright side, the bed was very comfortable. I slept well. The room looked clean just old & worn. Smelled funny. The bathroom was updated by Uncle Phil's cousin. Poor workmanship. This is a last minute no other place available hotel. Would not stay here again.
- 3/5
I was disappointed that this property, which is part of Choice hotels was supposed to have a coffee maker; there was none. It was clean and comfortable and quiet, had a refrigerator and microwave. and inexpensive.
- 3/5
I was disappointed that this property, which is part of Choice hotels was supposed to have a coffee maker; there was none. It was clean and comfortable and quiet, had a refrigerator and microwave. and inexpensive.
- 1/5
Corporate asked for the # she didn’t kno it told me to google choice hotel called them spoke to 3 different ppl wasn’t awarded any type of courtesy without power for 6 hrs will never stay there ever again in life
- 1/5
Corporate asked for the # she didn’t kno it told me to google choice hotel called them spoke to 3 different ppl wasn’t awarded any type of courtesy without power for 6 hrs will never stay there ever again in life
- 4/5
My stay at the hotel was good,elevator didn't work but that was ok,i was on the 5th floor with a balcony,beautiful view of the highway, place was pretty decent for the price, would definitely come back if needed to, it was quite and drama free,nice decent rooms and in nice quite area 👌👍
- 4/5
My stay at the hotel was good,elevator didn't work but that was ok,i was on the 5th floor with a balcony,beautiful view of the highway, place was pretty decent for the price, would definitely come back if needed to, it was quite and drama free,nice decent rooms and in nice quite area 👌👍
- 4/5
Looks like this is freshly renovated and taken care of. The staff were nice and attentive. Understanding things happen the only issue was no one was there to check me in I stood there for a long time waiting and finally a panicked employee came to the front desk said she couldn’t help right now due to an overdose in one of the rooms. She advised they were kicking the person out and she even offered a discount for the inconvenience. Awesome customer service and again I understand things happen so can’t really fault the hotel for actions of their guest.
- 4/5
Looks like this is freshly renovated and taken care of. The staff were nice and attentive. Understanding things happen the only issue was no one was there to check me in I stood there for a long time waiting and finally a panicked employee came to the front desk said she couldn’t help right now due to an overdose in one of the rooms. She advised they were kicking the person out and she even offered a discount for the inconvenience. Awesome customer service and again I understand things happen so can’t really fault the hotel for actions of their guest.
- 4/5
The rooms were clean and spacious.
- 4/5
The rooms were clean and spacious.
- 1/5
Elevator was outta order and the desk clerk was rude
- 1/5
Elevator was outta order and the desk clerk was rude
- 1/5
Nothing. Couldnt even stay there.
- 1/5
Nothing. Couldnt even stay there.
- 4/5
This hotel was surprisingly a comfortable and relaxing stay. However, there is a lot of noise from the street that could be annoying if you’re a light sleeper. Also they are still remodeling so the jacuzzi rooms are not available.
- 4/5
This hotel was surprisingly a comfortable and relaxing stay. However, there is a lot of noise from the street that could be annoying if you’re a light sleeper. Also they are still remodeling so the jacuzzi rooms are not available.
- 2/5
- 2/5
- 4/5
Centrally located in the Tidewater area. Other than ongoing construction and a broken elevator, all lived up to expectations.
- 4/5
Centrally located in the Tidewater area. Other than ongoing construction and a broken elevator, all lived up to expectations.
- 3/5
The room was freezing ac was dripping
- 3/5
The room was freezing ac was dripping
- 3/5
You get what you pay for .
- 3/5
You get what you pay for .
- 1/5
I would not recommend. Front desk very sweet rooms were dirty, dark and frightening
- 1/5
I would not recommend. Front desk very sweet rooms were dirty, dark and frightening
- 3/5
Doors were hard to open. Floors in room not clean
- 3/5
Doors were hard to open. Floors in room not clean
- 1/5
It didn't look like photos on website, trash n garbage all around n smell was unexplainable....I had to find other living arrangements while staying in Virginia Beach at a higher rate and farther than I expected...will never book here again
- 1/5
It didn't look like photos on website, trash n garbage all around n smell was unexplainable....I had to find other living arrangements while staying in Virginia Beach at a higher rate and farther than I expected...will never book here again
- 3/5
The place was ite for the price but the need to do son we tha parking am who stay i was we my wife am kids am this white man was all over my 2 kids am wife look like pervert am was beer am sigaret but like then clean then room for the next person
- 3/5
The place was ite for the price but the need to do son we tha parking am who stay i was we my wife am kids am this white man was all over my 2 kids am wife look like pervert am was beer am sigaret but like then clean then room for the next person
- 1/5
the stay was horrible looking to get a credit for the. stay
- 1/5
the stay was horrible looking to get a credit for the. stay
- 1/5
The property looked abandoned
- 1/5
The property looked abandoned
- 5/5
- 1/5
very dirty and disgusting. staff was very unhelpful when it came to me bringing up the dirtiness and the inconvenience of using the amenities. highly don’t recommend staying here.
- 3/5
- 1/5
Absolutely miserable stay and a huge ripoff. The swimming pool was green and lacking chemicals. Upon booking, we were promised free breakfast the next day and that was not something they offered. We had 2 towels for 4 people. A dirty bathroom floor with walls falling apart.
- 1/5
Nothing property is trash litterally
- 1/5
It was not a comfortable stay at all. As soon as I checked into the front office I got my key and two girl followed me back to my car. I ran to my car jumped in and left. This was the scariest hotel I have ever stayed at. There were people outside just waiting for people to get out of their cars. I left and never came back with room keys and all. I will never ever recommend this place to anyone and it’s sad they got my money for legit nothing.
- 2/5
I had to wait for them to have a worker come in to make sure my room was dirty then at 12 at night they decided to give us a cleaner room. And both rooms have bed bugs and just disgusting!!! Roaches everywhere outside. Water hazards!! That pace needs to be shut down!!! I got charged more than what I paid for and also they charged me for a random 25$ fee I have no idea why. And yes I do have pictures of how disgusting it was and pictures of my account saying it’s from Rodeway Inn!!! Never again!!!!!!! If you have kids please don’t take them there!!!!
- 1/5
The OWNER was rude and dishonest. The fromt desk woman shannon was excellent but the rooms were dirty, the first two were absolutely unacceptable. I will never stay at a property owned by these guys again.
- 3/5
The lady on the first night was night she was new but the lady on the second night was nasty and had a attitude I didn’t get her name but she was big & light in complexion. Our room had no mirror in the batheroom. The room door & balcony door was tough to open and close. The room was nice other then that though.
- 3/5
Recently under new management. Will be a nice place once they are finished. Construction during our stay and pool was closed. Staff is super nice and room was spacious. Excited to see finished project.
- 2/5
They were doing renovations when we got there so they’re trying to make it nice. But the rooms are okay at best. It is not close to the beach. It looks nothing like the pictures on google. Just be cautious. Rate 5 out of 10. It’s okay.
- 1/5
Some how our reservation was canceled. I definitely didn't do it. Then the manager wanted to charge me double than what i booked it for. The lobvy was a mess. We didn't end up staying there because this guy definitely was scheming for more money.
- 3/5
Not clean enough for the price I paid
- 2/5
The remodeling project didn't concern us but the beds were so hard that we really did not sleep.
- 1/5
Dirty hotel at a ridiculous price. There was even a ladder still in my bathroom that I didn’t get a pic of. Couldn’t even take a shower.
- 1/5
The elevator sounded like it was going to breakdown. My room smelled so bad. The bed was really hard. The blankets were very thin. You had to mess with the hot water to get hot water. There was no complimentary breakfast which should be taken off the website. They need alot of updates.
- 1/5
I would not recommend staying here. Should be condemned.
- 1/5
Came in for one night. Selections were limited to none being as this was a last minute booking weekend after Memorial Day. Had no choice but stay. Between drugs and Prosecution not sure this place would do any other business. Rooms are dilapidated moldy and bug infested. I’m sure there are Mice as well. I frequent many Motels/Hotels in the Norfolk/Ocean View Area due to running fishing Charters. This will definitely be on “ my do not EVER book” list. Upon checking in Front desk clerk billed the Card on the Hotels.com Account even after being presented with the payment method for the stay. My regret is not taking pictures
- 2/5
Hotel is dirty. Rooms are dirty. Molds on shower curtain, not finished renovation, carpets, chairs are dirty. will avoid in the future
- 1/5
Old hotel, old moldy furniture, bugs just disgusting I never stayed because the sight of the room is creepy unsanitary and dark. Foreign owner was very rude and unprofessional. Did not accommodate what their falsely advertising on hotels.com and I had my 3 month old grandchild.
- 4/5
The condition of the hotel is not the best - very outdated and some patchwork solutions to damage in the rooms. The rooms appeared clean, however, and the staff was very friendly. This was good for me on a short, solo trip because of the convenient location, low price, and good service.
- 1/5
HEROINE inn this is a drug hotel hands down. The people who work there are rude, nasty and ghetto.
- 5/5
Nice staff at front desk
- 4/5
I had an excellent check in experience, the man at the desk was very nice. My room was clean and comfortable, I had no issues at all. Thank you!
- 3/5
This is not a family hotel, and I would not bring my kids here again. If you are looking for some entertainment, the people who stay here will provide that. Checked in and watched the "Ladies" stand outside of their rooms taking selfies of in very provocative clothing and suggestive stances. My husband and my son were both propositioned in the parking lot while bringing our luggage in. They were nervous about our cars out there overnight. There was also a fight in the parking lot that the desk clerk had to come out and yell at those folks to knock it off. She is a nice lady and I felt bad for her, cuz she probably has to deal with that all the time. We cleaned our rooms because of the covid-19 and wanted it to be safe for our kids to stay in, and definitely needed a good cleaning. Didn't get why they charge you $10 for a key which is refunded when you check out, but we needed a place to stay and were tired and didn't want to look for another place.
- 5/5
The room was clean, the bed was made up well and with plenty of pillows, the water pressure and shower just fine. The front desk staff was friendly and helpful at check-in and check-out. The only dings are the slight odor of cigarette smoke at the reception desk when I arrived, and a mountain of archaic paperwork at check in, including a $10 refundable key deposit.
- 5/5
Very affordable and great place to stay! I've stayed here two years in a row now on different occasions and it's been great