Econo Lodge at Military Circle
About Econo Lodge at Military Circle
The Econo Lodge near Sentara Leigh Hospital is conveniently located off Interstate 64, just one mile from the Norfolk International Airport. This hotel is ideally located for visitors to enjoy tours of the world's largest naval station, Naval Station Norfolk. The Gallery at Military Circle shopping center and many restaurants are across the street from the hotel. Visitors can also tour Virginia's NATO headquarters and the Navy Amphibious Base Little Creek. The Waterside Festival Marketplace and the MacArthur Center shopping mall are the prime tourist attractions for shopping and dining. Other popular attractions include the Chrysler Museum of Art and Nauticus, the National Maritime Center. The hotel's central location is a short drive from the Virginia Beach oceanfront, Busch Gardens Europe amusement park and Water Country USA water park. For guest convenience, this Norfolk, VA hotel offers many full-service amenities including free morning coffee, free deluxe continental breakfast and free wireless high-speed Internet access. Business travelers will appreciate conveniences like access to copy and fax services. All rooms include safes and cable television. In addition to standard amenities, select rooms come equipped with coffee makers, irons, ironing boards. Extended stay and nonsmoking rooms are also available. Laundry facilities are located on the property.
Amenities
- 24-hour front desk
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Spa / sauna
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel reviews are mixed, with some guests expressing satisfaction with the cleanliness, location, and staff, while others report significant issues with dirtiness, pests, and safety. Many guests feel the hotel does not provide good value for the price.
- Close to restaurants and attractions
- Cleanliness in some rooms
- Reports of dirtiness, pests, and unpleasant smells in some rooms
- Safety concerns and uncomfortable experiences with other guests
- 2/5
The room was adequate, nothing more. Neither the TV nor the fridge worked. If you're on a tight budget, I guess this place is good enough. But if you can spare a few dollars, go elsewhere!
- 0.5/5
There was no breakfast served at the property...only juice and coffee...UNACCEPTABLE The room was horrible...I picked a non smoking room before I arrived when I got to the property all those rooms we're sold out so I had to get a smoking room which I didnt want to but had to because I had my kids...there was no hot water at all had to go use another room for showers.
- 3.5/5
Good
- 4.5/5
Great location and reasonable price Everything was good
- 1/5
Military Circle Econo Lodge violated a number of norms, including a KIOSK with bot-like person on the other end of a ZOOM-like connection (as opposed to an actual person on site to check us in, and solve problems); no soap; faucet not attached to the sink; dirty sheets in our first room; BLOODY SHEETS in purported replacement room (we have photos to prove it); smoke oozing from the walls (in both rooms, which conspicuously contained ashtrays, despite a NO SMOKING booking); and NO HUMAN STAFF ON SITE, 24 HOURS, despite written pledge issued at checkin, as well as Expedia description: "Front desk staff will greet guests on arrival at the property" (a lie). No way would any sane person spend the night here. We packed up and escaped, sidestepping a scary marijuana-vaping homeless person who half-blocked the exit stairway. This motel is hideously unsanitary, not safe, and "run" (as in "run down") by lying ripoff artists. Send your worst enemies there.
- 0.5/5
Bad
- 0.5/5
Bad
- 5/5
Enjoyed the stay I will book again soon
- 3.5/5
Good
- 3.5/5
Good
- 1/5
Check in guy was nice Filthy , bad location
- 0.5/5
Bad
- 1/5
The room had roaches I was not happy at all
- 4.5/5
Great location and reasonable price Everything was good
- 4.5/5
Everything was good
- 5/5
Sometimes I get room with somebody already in there no big deal
- 0.5/5
Nothing! The place is so dirty, they didn’t change the beddings. Pillows have stains and hairs. The room is so stinky eventhough I booked for non-smoking. A lot. First of all, there are no employees in the front desk. You can only talk in the kiosk machine with a guy in the virtual screen. Second, there are homeless outside leaving their cart and food trash outside the doors of the room you’re checking in. Third, they don’t change the beddings with visible sweat or liquid stains and hairs in the pillows.
- 5/5
Rooms clean plenty of room Sometimes I get room with somebody already in there no big deal
- 0.5/5
Room was filthy, there were roaches, no towels or wash cloths in room. Notified staff multiple times never got resolved. I had to go purchase towels, wash cloths, toilet paper, and cleaning supplies to clean the room myself. At check out all I got was sorry. Homeless people everywhere. Pretty sure they gave free rooms to them after dark. Fights in the parking lot.
- 0.5/5
Bad
- 5/5
the kisok was new to me.the staff was very nice and i will be back thank you
- 1/5
The place was not clean. The floor was dirty no one came to clean the room. The tub was dirty had hair in the tub open bar of soap. No lights in the bathroom. The sink was loose. The electric plug something was wrong with the electricity. The refrigerator was not clean the refrigerator was not cold. There was not enough towels and rags. There was no chair or desk. There was no staff to help. The place charged my card before I had gotten there. There were no breakfast. My grandchildren had dirty socks because of the dirty floor.
- 2.5/5
The water temperature and AC worked great! There were dead bugs and dirt all over the floor. I requested clean towels twice because there were none in the room and was told housekeeping would bring some but never did. The toilet seat shifted every time you sat down. The shower curtain was not water resistant leaving a puddle of water on the floor after your shower because again no clean towels were given. If you weren't careful it would be a slip and fall waiting to happen. No complimentary soaps were available or extra toilet paper. For the shower you had to stand directly under to showerhead to wash because there was no pressure. The back of the bathroom door had yellow streaks running down it like it has never been wiped down or cleaned. Also the freezer section on the fridge was frozen solid and the fridge was nasty. I had some expectations that this hotel would be worth the $100+ dollars I spent but it wasn't worth it honestly. Don't expect to speck to someone in person because there is no one but a kiosk.
- 1/5
Room was clean and on site maintenance staff were extremely helpful. You have to check in at a kiosk with a person not on site. The area is not nice and the rooms seem to be rented by locals. Blaring music all night. Sketchy patrons
- 0.5/5
Room was filthy, there were roaches, no towels or wash cloths in room. Notified staff multiple times never got resolved. I had to go purchase towels, wash cloths, toilet paper, and cleaning supplies to clean the room myself. At check out all I got was sorry. Homeless people everywhere. Pretty sure they gave free rooms to them after dark. Fights in the parking lot.
- 3/5
Place is a wee bit older. Could use a better house keeping system. Shower had hair on walls.
- 1/5
This is an old property that certainly needs renovation. I could not even turn on the TV because the remote had only one battery. The only positive about this experience was that there was hot water to shower.
- 2/5
Bugs in the room. Lost power in my room.
- 3.5/5
The fridge n microwave. The lack of king rooms
- 3.5/5
Good
- 0.5/5
Place was beaten down and not clean. I didn't feel safe there. Check in took a long time and was not done in person but virtually.
- 2.5/5
Passable
- 4.5/5
Great customer service, location and reasonable price. Everything was good
- 2/5
There was a roach found on one of the pillows in my room. Do better with pest control.
- 0.5/5
Bad
- 5/5
Very clean room including bathroom would stay again
- 4.5/5
Customer service. Frank did a wonderful job on the situation on my key wasn't unlocking the door. He was patient and kind and had great control over the situation. Everything was good
- 2.5/5
Passable
- 4/5
Convient location. I have a work vehicle and parking is close together on property. Other than that it's fine.
- 0.5/5
Nothing! The place is so dirty, they didn’t change the beddings. Pillows have stains and hairs. The room is so stinky eventhough I booked for non-smoking. A lot. First of all, there are no employees in the front desk. You can only talk in the kiosk machine with a guy in the virtual screen. Second, there are homeless outside leaving their cart and food trash outside the doors of the room you’re checking in. Third, they don’t change the beddings with visible sweat or liquid stains and hairs in the pillows.
- 1/5
The room was unacceptable
- 0.5/5
Nothing Nothing
- 5/5
Staff was super. They were courteous and friendly and very helpful . Had no complaints. Only that I had to get up early and leave.
- 4.5/5
Great location and reasonable price Everything is great
- 4/5
Very good
- 4/5
Parking away from room
- 4/5
Good location Parking away from room
- 3/5
Did not w at breakfast . Have to be at work
- 3/5
Did not w at breakfast . Have to be at work
- 2.5/5
Passable
- 0.5/5
Location only Everything else. Price, cleanliness, furniture, bathroom
- 0.5/5
Location only Everything else. Price, cleanliness, furniture, bathroom
- 3/5
AC/ Heat did not work
- 0.5/5
The worst. Will never book there again. If u think not do u Everything. Drive by it for in.
- 0.5/5
The worst. Will never book there again. If u think not do u Everything. Drive by it for in.
- 0.5/5
Nothing! Guests partied till after 1:30am. Very noisy No human contact with guest when checking in
- 1/5
Dirty, smoking, burns in blankets, dusty a/c, staffed by a video call center, room not ready at check in time, bugs, soap in shower was an open bar of soap, loud at night
- 1/5
It was cheap Dirty, smoking, burns in blankets, dusty a/c, staffed by a video call center, room not ready at check in time, bugs, soap in shower was an open bar of soap, loud at night
- 0.5/5
Nothing! Guests partied till after 1:30am. Very noisy No human contact with guest when checking in
- 3/5
Pleasant
- 5/5
Exceptional
- 5/5
Very nice stay for the price!
- 5/5
Location and reasonable price Everything was good
- 5/5
Everything was good
- 2/5
Room was supposed to be a non-smoking room but the air quality was terrible. No coffee, no amenities. We even had some woman banging on our door at 4:15 in the morning looking for somebody. If you’re looking for a bare bones hotel without anything special, then maybe this place is for you.
- 1.5/5
No breakfast. Only juice and coffee. Nobody came and serviced our room even asking multiple times. They made our bed but never changed the sheets.
- 4/5
Very good
- 1.5/5
No breakfast. Only juice and coffee. Nobody came and serviced our room even asking multiple times. They made our bed but never changed the sheets.
- 5/5
Exceptional
- 5/5
Everything Electronics
- 5/5
Everything Electronics
- 3.5/5
The smoke smell
- 1/5
Room was dirty, found bed bug, there was a hole in the comforter, shower was dirty
- 4.5/5
Everything was good
- 3/5
All in all for the money and location its worth the stay in a pinch.
- 4.5/5
Everything was good
- 5/5
The staff is always so pleasant, friendly, compassionate, and I can tell they value their guests. Housekeeping and maintenance are awesome. It's just a few of them and they work their butts off to keep the property and rooms in good condition. I have no complaints!!
- 4.5/5
N/A
- 4/5
Bed was nice.
- 0.5/5
The bathtub was dirty with in the tub. I had to clean it myself as you can see in the pictures how nasty the tub was and hair.
- 1/5
The sheets had not been changed but the bed was made up. Sheets were full of hair and sand. Horrible place. Never another Econo Lodge!
- 1/5
The tables and the floor was dirty. There were visible dirt on the floor and in the bathroom. Although there was not a noticeable odor, you can tell that staff had not cleaned the room in a while. Shower/tub had mold. I had to use cleaning wipes just to place anything into the table and end tables. I will not stay at this motel again
- 4/5
The housekeeping didn't clean the room all week.
- 1/5
I was told I was on a "banned" list for the property when I tried to check in. Tried emailing customer service for Expedia to let them know I didn't need to be charged/pay for my booking, and my email was rejected. It was a disgusting place, and I wouldn't have stayed regardless. I'm out some $ now, bc they still billed me for the room I got banned from renting.
- 5/5
The Staff & Manager are always pleasant!
- 5/5
They was quite and clean near stores
- 5/5
Yes everything was great
- 5/5
Everything worked ha no problems getting in my room at all its was quicker this time around
- 3/5
Hot water is a problem takes 15 mins everytime for shower or bath water to reach temperature to take a bath
- 3/5
Hot water is a problem takes 15 mins everytime for shower or bath water to reach temperature to take a bath
- 1/5
Yes
- 1/5
Yes
- 5/5
Great experience
- 5/5
Great experience
- 5/5
Great rooms and nice staff
- 5/5
Great rooms and nice staff
- 5/5
yes
- 5/5
yes
- 2/5
WiFi goes in and out. Area is located off a complicated highway. Towels are raggedy
- 2/5
WiFi goes in and out. Area is located off a complicated highway. Towels are raggedy
- 4/5
Cold AC, nice staff, rooms could be cleaner. Great for a motel.
- 4/5
Cold AC, nice staff, rooms could be cleaner. Great for a motel.
- 2/5
Floor was hazardous. Very tiny towels. No iron.
- 2/5
Floor was hazardous. Very tiny towels. No iron.
- 1/5
- 1/5
- 4/5
Heat did not work right in the room thermostat kept saying error then would blow cold air out.
- 4/5
Heat did not work right in the room thermostat kept saying error then would blow cold air out.
- 5/5
I was good
- 5/5
I was good
- 2/5
Staff friendly. Location is good, everything is close. However, it is not clean, stain towels, there are drug dealers staying there. Some upgrades were ok. I stayed one night and will not stay again.
- 2/5
Staff friendly. Location is good, everything is close. However, it is not clean, stain towels, there are drug dealers staying there. Some upgrades were ok. I stayed one night and will not stay again.
- 1/5
The picture with the nice shower and bathtub is fake. Don’t get your hopes up.
- 1/5
The picture with the nice shower and bathtub is fake. Don’t get your hopes up.
- 5/5
- 5/5
- 3/5
My bed was to soft. No continental breakfast
- 3/5
My bed was to soft. No continental breakfast
- 5/5
I requested a king sized room got doinle neds in noth rooms I requested.
- 5/5
I requested a king sized room got doinle neds in noth rooms I requested.
- 2/5
Did not clean room at all and first day ac was down room was way to hot but was fixed afterwards
- 2/5
Did not clean room at all and first day ac was down room was way to hot but was fixed afterwards
- 5/5
Thank you!
- 5/5
Thank you!
- 5/5
Horrible customer service
- 5/5
Horrible customer service
- 1/5
This place was so sketchy. We didn’t stay. The person behind counter was very nice and refunded our money but this place was scary!
- 1/5
This place was so sketchy. We didn’t stay. The person behind counter was very nice and refunded our money but this place was scary!
- 1/5
The property was decrepit. I found a roach in my room and took it to the office in a cup. I was immediately told by the manager that they are not responsible for bugs on the property and was told “ welcome to Virginia” when she said there’s roaches because of the water. My shower curtain was so wrinkled it looked like dirty Crete paper. The floor was so dirty my feet were black within a few minutes of walking on it. If I didn’t have my young child with me I would’ve slept in my car over this unkempt property.
- 1/5
The property was decrepit. I found a roach in my room and took it to the office in a cup. I was immediately told by the manager that they are not responsible for bugs on the property and was told “ welcome to Virginia” when she said there’s roaches because of the water. My shower curtain was so wrinkled it looked like dirty Crete paper. The floor was so dirty my feet were black within a few minutes of walking on it. If I didn’t have my young child with me I would’ve slept in my car over this unkempt property.
- 4/5
Nothing in particular
- 4/5
Nothing in particular
- 3/5
I reserved a room with a rub and walk-in shower, which i paid extra for. I got a dirty tub, and no walknin shower. When i inquired about getting rhe room i reserved, i was told they do not have a room that matched that description - despite me showing thwm the online oicture.
- 3/5
I reserved a room with a rub and walk-in shower, which i paid extra for. I got a dirty tub, and no walknin shower. When i inquired about getting rhe room i reserved, i was told they do not have a room that matched that description - despite me showing thwm the online oicture.
- 4/5
Room was clean, comfortable, and quiet. A few restaurants nearby, but not very walkable.
- 4/5
Room was clean, comfortable, and quiet. A few restaurants nearby, but not very walkable.
- 4/5
Good
- 4/5
Good
- 5/5
Sleep good
- 5/5
Sleep good
- 4/5
The water wasn't cold enough; water pressure in shower was low
- 4/5
The water wasn't cold enough; water pressure in shower was low
- 1/5
This was a last minute stay for an emergency situation and it was rough to say the least. When we first got there people were in the parking lot all sprawled out on the ground, I’m assuming they were high off of something. It was very noisy and all I heard were sirens or people all night. The room floors hadn’t been mopped and left my daughter’s socks black. The microwave smelled badly burnt. The tv in one room didn’t work. The floor was caved in our room near the window. The rooms weren’t cleaned or restocked during our entire stay. We had to go ask for everything and staff were very rude. I understand that they must get a lot of bad guests but change it. They ran out of towels which was crazy to me. Laundry facilities were out of order. No continental breakfast as posted on their site, only coffee and they never had it ready. The beds are trash and fold in the middle when you lay down. Not a pleasant experience at all.
- 1/5
This was a last minute stay for an emergency situation and it was rough to say the least. When we first got there people were in the parking lot all sprawled out on the ground, I’m assuming they were high off of something. It was very noisy and all I heard were sirens or people all night. The room floors hadn’t been mopped and left my daughter’s socks black. The microwave smelled badly burnt. The tv in one room didn’t work. The floor was caved in our room near the window. The rooms weren’t cleaned or restocked during our entire stay. We had to go ask for everything and staff were very rude. I understand that they must get a lot of bad guests but change it. They ran out of towels which was crazy to me. Laundry facilities were out of order. No continental breakfast as posted on their site, only coffee and they never had it ready. The beds are trash and fold in the middle when you lay down. Not a pleasant experience at all.
- 3/5
It was a clean room. It did smell like cigarettes and after obtaining my room key, I had to wait an additional 40 mins for my room, to actually be ready.
- 3/5
It was a clean room. It did smell like cigarettes and after obtaining my room key, I had to wait an additional 40 mins for my room, to actually be ready.
- 5/5
It was nice
- 5/5
It was nice
- 1/5
First room a/c did not work than we had our room change and the smoke alarm was none stop going off. “Got it fixed” then the next night go back and the smoke alarm was going off again at 3 am. I lost it and ripped it off the wall cause it was absurd I had to even deal with it. On top of that there was homeless people sleeping right outside my room in the parking lot. I was charged either 300 for fixing the smoke detector which should have never been an issue. Would not recommend this place. Absolute trash and I should get my money back. The experience doesn’t even feel like real life
- 1/5
First room a/c did not work than we had our room change and the smoke alarm was none stop going off. “Got it fixed” then the next night go back and the smoke alarm was going off again at 3 am. I lost it and ripped it off the wall cause it was absurd I had to even deal with it. On top of that there was homeless people sleeping right outside my room in the parking lot. I was charged either 300 for fixing the smoke detector which should have never been an issue. Would not recommend this place. Absolute trash and I should get my money back. The experience doesn’t even feel like real life
- 4/5
I asked for towels and never got them, lacked basic amenities such as irons in rooms
- 4/5
I asked for towels and never got them, lacked basic amenities such as irons in rooms
- 2/5
The phone didn't work, certain outlets didn't work, dresser drawers were stuck open. One drawer had two pieces of duct tape to hold it shut. The good: fluffy pillows and comfy enough beds. The day time manager Elaine is an absolute gem. The front office has modern automated coffee/hot drink machine.
- 2/5
The phone didn't work, certain outlets didn't work, dresser drawers were stuck open. One drawer had two pieces of duct tape to hold it shut. The good: fluffy pillows and comfy enough beds. The day time manager Elaine is an absolute gem. The front office has modern automated coffee/hot drink machine.
- 5/5
Great
- 5/5
Great
- 3/5
Stay was ok, decent for a 2-night stay. There was 2 roaches in the bedroom.
- 3/5
Stay was ok, decent for a 2-night stay. There was 2 roaches in the bedroom.
- 1/5
Each room they tried to place me in was dirty. It looked like the cleaning staff had only cleaned the toilet and placed new toietries in the room. The tub had hair in it, the floor was sticky and dirty, the dresser was sticky and dirty.
- 1/5
Each room they tried to place me in was dirty. It looked like the cleaning staff had only cleaned the toilet and placed new toietries in the room. The tub had hair in it, the floor was sticky and dirty, the dresser was sticky and dirty.
- 1/5
No hot water. Staff enter my room after I said I didn’t want room service.
- 1/5
No hot water. Staff enter my room after I said I didn’t want room service.
- 4/5
It's was a very good stay
- 4/5
It's was a very good stay
- 1/5
I felt uneasy driving in, and when I saw bugs in the AC unit, that was it. The bedding was questionable. I think I saw stains and it reeked of weed. Soon after arriving I dropped my key off and went to another place.
- 1/5
I felt uneasy driving in, and when I saw bugs in the AC unit, that was it. The bedding was questionable. I think I saw stains and it reeked of weed. Soon after arriving I dropped my key off and went to another place.
- 4/5
Nice simple clean room. Location not ideal due to traffic, but otherwise close to necessities. Would recommend if on a tight budget due to the effieciency and price
- 4/5
Nice simple clean room. Location not ideal due to traffic, but otherwise close to necessities. Would recommend if on a tight budget due to the effieciency and price
- 1/5
Shower not clean You get what you pay for. If you’re traveling on a budget and want a place to sleep and shower
- 1/5
Shower not clean You get what you pay for. If you’re traveling on a budget and want a place to sleep and shower
- 3/5
The price but the television wasn't working and when I called the front desk, I was told that someone would be there to the room in 15 minutes but no one ever showed up and no one ever called either 🤔
- 3/5
The price but the television wasn't working and when I called the front desk, I was told that someone would be there to the room in 15 minutes but no one ever showed up and no one ever called either 🤔
- 5/5
Close to public transportation and restaurants
- 5/5
Close to public transportation and restaurants
- 5/5
The customer service was good that is the only reason is a 5 star, but the place was in bad condition
- 5/5
The customer service was good that is the only reason is a 5 star, but the place was in bad condition
- 3/5
The front desk agent has great customer service
- 3/5
The front desk agent has great customer service
- 5/5
The front desk agent was smazong
- 5/5
The front desk agent was smazong
- 3/5
Pretty clean on the inside.....nice lady at the front desk
- 3/5
Pretty clean on the inside.....nice lady at the front desk
- 1/5
I was given a second floor room and had to lug my 50lb suitcase up a long flight of stairs. the rooms only electrical outlet was by the sink, so nowhere to plug in a laptop at the so called desk. no water pressure from the sink. The faux wood floors were filthy.
- 1/5
I was given a second floor room and had to lug my 50lb suitcase up a long flight of stairs. the rooms only electrical outlet was by the sink, so nowhere to plug in a laptop at the so called desk. no water pressure from the sink. The faux wood floors were filthy.
- 4/5
The property needs a little TLC. The staff was very friendly and accommodating. If all you need is a shower and sleep,this place works.
- 4/5
The property needs a little TLC. The staff was very friendly and accommodating. If all you need is a shower and sleep,this place works.
- 1/5
They have roaches room wasn’t clean , people was just living in this motel nasty they need to shut down
- 1/5
They have roaches room wasn’t clean , people was just living in this motel nasty they need to shut down
- 2/5
It was dirty, I checked in later and was very uncomfortable in the area. Staff did not intermingle so unsure how friendly they were. The towels were very dingy and looked dirty. The sheets looked clean. The sink was in need of repair and so was the toilet seat.
- 2/5
It was dirty, I checked in later and was very uncomfortable in the area. Staff did not intermingle so unsure how friendly they were. The towels were very dingy and looked dirty. The sheets looked clean. The sink was in need of repair and so was the toilet seat.
- 1/5
A roach was behind the refrigerator that doesn’t close all the way & DOES NOT KEEP COLD!! The bed had a massive indent on one side very uncomfortable!!!! Water doesn’t get hot or stay hot & shower pressure horrible sprinkles out. Lady at front desk is overly rude. Definitely not worth the price!! Wouldn’t recommend a dog to this place. No latch on door for extra security very unsafe. They have rules that absolutely no other place has!! Definitely wouldn’t recommend for extended stay after 30days they kick you out & you cant come back for 30days.
- 1/5
A roach was behind the refrigerator that doesn’t close all the way & DOES NOT KEEP COLD!! The bed had a massive indent on one side very uncomfortable!!!! Water doesn’t get hot or stay hot & shower pressure horrible sprinkles out. Lady at front desk is overly rude. Definitely not worth the price!! Wouldn’t recommend a dog to this place. No latch on door for extra security very unsafe. They have rules that absolutely no other place has!! Definitely wouldn’t recommend for extended stay after 30days they kick you out & you cant come back for 30days.
- 5/5
That’s it
- 5/5
That’s it
- 3/5
Hair in shower, burn holes in sheets, fridge wasn't cold... the room only has one chair and the bed has one badly sloping side. Cheap stay for a night, but any longer would not do
- 3/5
Hair in shower, burn holes in sheets, fridge wasn't cold... the room only has one chair and the bed has one badly sloping side. Cheap stay for a night, but any longer would not do
- 3/5
Staff was nice. Hard time having restful sleep because of how noisy it was and environment wasnt safe.
- 3/5
Staff was nice. Hard time having restful sleep because of how noisy it was and environment wasnt safe.
- 1/5
Bed bugs
- 1/5
Bed bugs
- 2/5
I will never stay at any Econo lodge again after this experience. Upon arrival check in was easy and quick- however our room was a smoking room (all that was available when we booked) therefore the smell was terrible as non smokers- there was a burn hole in our bedding, and the bedding is a basic blue fleece blanket a white sheet and a thin sheet like decorative blanket. The blow dryer wasn’t securely attached to the wall and would randomly fall off until I finally removed it. The tray for the ice bucket had multiple burn marks and melted plastic.. these were minor inconveniences compared to the water bugs and ants in the bathroom daily. I had gotten out of the shower and there was a water bug crawling on my foot up to my ankle. I have never experienced this in any hotel or motel stay. All of that is still a minor inconvenience compared to the housekeeper who began to knock on my door my second day there, asking to housekeep for me. I said no thank you she knocked again I said NO THANK YOU and one more time said no thank you and as I said no before I even got the thank you out, I heard a beep and a click and my door is wide open, there is a lady in pink sweatpants and a pink beanie standing there staring at me while I am naked. Unacceptable
- 2/5
I will never stay at any Econo lodge again after this experience. Upon arrival check in was easy and quick- however our room was a smoking room (all that was available when we booked) therefore the smell was terrible as non smokers- there was a burn hole in our bedding, and the bedding is a basic blue fleece blanket a white sheet and a thin sheet like decorative blanket. The blow dryer wasn’t securely attached to the wall and would randomly fall off until I finally removed it. The tray for the ice bucket had multiple burn marks and melted plastic.. these were minor inconveniences compared to the water bugs and ants in the bathroom daily. I had gotten out of the shower and there was a water bug crawling on my foot up to my ankle. I have never experienced this in any hotel or motel stay. All of that is still a minor inconvenience compared to the housekeeper who began to knock on my door my second day there, asking to housekeep for me. I said no thank you she knocked again I said NO THANK YOU and one more time said no thank you and as I said no before I even got the thank you out, I heard a beep and a click and my door is wide open, there is a lady in pink sweatpants and a pink beanie standing there staring at me while I am naked. Unacceptable
- 5/5
It was surprisingly clean. Very nice people in the office. Very helpful.
- 5/5
It was surprisingly clean. Very nice people in the office. Very helpful.
- 1/5
First $150. Deposit for non-smoking room and tv did not work. I checked out and went to Comfort Inn.
- 1/5
First $150. Deposit for non-smoking room and tv did not work. I checked out and went to Comfort Inn.
- 3/5
It was quiet and it was neat
- 3/5
It was quiet and it was neat
- 1/5
Did not want to give us the room we booked because the lock was broken. After they attempted to pawn us onto 3 other rooms with smoking and smaller bed which we refused they gave us the original room in which we found roaches. We immediately checked out and called Expedia.
- 1/5
Did not want to give us the room we booked because the lock was broken. After they attempted to pawn us onto 3 other rooms with smoking and smaller bed which we refused they gave us the original room in which we found roaches. We immediately checked out and called Expedia.
- 5/5
I loved it here and I love the whole staff highly recommended it
- 5/5
I loved it here and I love the whole staff highly recommended it
- 1/5
Terr
- 1/5
Terr
- 2/5
Is too loud
- 2/5
Is too loud
- 2/5
No cable whole time!
- 2/5
No cable whole time!
- 2/5
The cable television. NEVER WORKED, the entire stay! Maybe the cable provider didnt consider it a priority, but something should have been done. We planned on watching NewYears celebration but couldn't at all.
- 2/5
The cable television. NEVER WORKED, the entire stay! Maybe the cable provider didnt consider it a priority, but something should have been done. We planned on watching NewYears celebration but couldn't at all.
- 2/5
Too many questionable people around the hotel. Cleanest was not at their top priority. Will never stay there again.
- 2/5
Too many questionable people around the hotel. Cleanest was not at their top priority. Will never stay there again.
- 3/5
The weekend clients were a party crowd and the room under mine used a karaoke machine and blasted it until 730am. The management did not mske them turn it down, although said they would. They also did not keep a consistsnt policy about my son also having a key. Which required me to tske time off work TWICE to handle, (even though had noted in Expedia reservation that 2 adults would be staying there.) This should have been clarified at check-in.
- 3/5
The weekend clients were a party crowd and the room under mine used a karaoke machine and blasted it until 730am. The management did not mske them turn it down, although said they would. They also did not keep a consistsnt policy about my son also having a key. Which required me to tske time off work TWICE to handle, (even though had noted in Expedia reservation that 2 adults would be staying there.) This should have been clarified at check-in.
- 1/5
The bed is stink. It smelled sour. The whole room smelled like weed even though no smoking. The people above us walked around the room all night. pathetic.
- 1/5
The bed is stink. It smelled sour. The whole room smelled like weed even though no smoking. The people above us walked around the room all night. pathetic.
- 5/5
I personally like the hotel because of location, the rooms are basic hotel beds not to hard, had cable with the channels I might add, the manager was great to me
- 5/5
I personally like the hotel because of location, the rooms are basic hotel beds not to hard, had cable with the channels I might add, the manager was great to me
- 4/5
This seemed to be a "party hotel" and got very loud after the clubs closed Saturday night and didnt stop until 730am despite calling front desk.
- 4/5
This seemed to be a "party hotel" and got very loud after the clubs closed Saturday night and didnt stop until 730am despite calling front desk.
- 1/5
Roaches, gnats coming out of sink, sink hole in floor, no receiver to the phone, light broke, shower did not get hot at all. The worst ever.
- 1/5
Roaches, gnats coming out of sink, sink hole in floor, no receiver to the phone, light broke, shower did not get hot at all. The worst ever.
- 1/5
Manager is nasty to customers
- 1/5
Manager is nasty to customers
- 5/5
Management is very nasty to customers
- 5/5
Management is very nasty to customers
- 4/5
Bathroom is raggedy
- 4/5
Bathroom is raggedy
- 5/5
The manager and the workers are great people I enjoyed my stay here
- 5/5
The manager and the workers are great people I enjoyed my stay here
- 5/5
Made sure this establishment was sufficient. Thank you for accepting Mỳ Family 🙏
- 5/5
Made sure this establishment was sufficient. Thank you for accepting Mỳ Family 🙏
- 1/5
Room has bugs
- 1/5
Room has bugs
- 5/5
Convenient
- 5/5
Convenient
- 2/5
Great staff and location I just hate roaches
- 2/5
Great staff and location I just hate roaches
- 4/5
My room was clean and comfortable.
- 4/5
My room was clean and comfortable.
- 5/5
ECONOLODGE in Norfolk VA is the best one so far through expedia and the Quality Inn in Charlotte NC
- 5/5
ECONOLODGE in Norfolk VA is the best one so far through expedia and the Quality Inn in Charlotte NC
- 5/5
Very clean
- 5/5
Very clean
- 1/5
This hotel is in horrible condition. There was a hole in the bathroom wall. The ceiling sheetrock was peeling off in one spot. Our room key had to be reactivated every day.
- 1/5
This hotel is in horrible condition. There was a hole in the bathroom wall. The ceiling sheetrock was peeling off in one spot. Our room key had to be reactivated every day.
- 1/5
Had roaches and would not give me another room or my money back
- 1/5
Had roaches and would not give me another room or my money back
- 1/5
Everything was nasty
- 1/5
Everything was nasty
- 3/5
I seen a roach coming from the floor but overall it was pretty clean
- 3/5
I seen a roach coming from the floor but overall it was pretty clean
- 4/5
Ok
- 4/5
Ok
- 4/5
Everything okay
- 4/5
Everything okay
- 5/5
Great stay I will definitely return!
- 5/5
Great stay I will definitely return!
- 4/5
Tried to order pizza deliver and found out they won't come to that Hotel at all. This was my first and Last stay at this Hotel.
- 3/5
No frills stay. One of the least expensive. Had tv,fridge,microwave. Bed was comfortable and overall as clean as could be. Got a smoking room somehow but smelled more like scented air so was manageable. Tricky to pull in depending on time of day and direction. No food without crossing busy street if walking but plenty by vehicle. At this price point I’ve learned there’s a mix of people so third night was loud. Location better for being doubled up with a friend etc at night. Ex military here so worked just fine for me .
- 5/5
Convenient, Decent, and No bed bugs. You get what you pay for. Would stay again to be closer to Janaf for a night or two.
- 5/5
No complaints at all. Staff is very pleasant and helpful. The rooms are comfortable, spacious and clean.
- 2/5
This is nothing like the pictures represent. The place is dirty and poorly kept. In an unsafe neighborhood. Found bugs in the bathroom and the faucet in bathtub almost fell off. Other people hair on floor still. Very disappointed. Beware of this place. Do not waste your money.
- 4/5
Everything was good until I had to take a shower! Do y'all wash the towels? Those towels were dirty and disgusting! Aside that the rest of my process was ok
- 3/5
It had roaches in the room
- 5/5
The room was clean and comfortable, though a bit dated. The bed was surprisingly comfortable, allowing me to get a good night's rest after a long day of travel. Basic amenities like Wi-Fi, a mini-fridge, and a microwave were available, which added to the convenience of the stay. One of the standout aspects was the friendly and accommodating staff. The check in process was quick, and the front desk staff were always ready to assist with any questions or requests. They made sure I felt welcome were attentive throughout my stay. Additionally, the breakfast offerings were minimal, with just a few basic options available. Overall, the Econo Lodge is a decent budget-friendly option if you're looking for a no-frills place to stay. It offers the essentials, and the staff's hospitality helps make up for some of the minor shortcomings.
- 5/5
The manager was very pleasant Uh, did like the hotel itself for the price point. I stayed there last year
- 3/5
Lock wears
- 3/5
Lock wears
- 1/5
Needless to say, I cancelled the rest of my nights at this place. I can't imagine what it would be like on a weekend. The place is cheap, the room is functional and appears clean, but otherwise it ain't worth staying at. You will regret it, I assure you.
- 5/5
enjoyed the whole experience
- 1/5
Very sketchy area. Room had small thin towels one small bottle of shampoo and one soap poor paint job on inside of room noise levels were high could hear people above walking all night long and frequent door slams around with someone bumping into my door. More of a rent by the hour than a rent by night
- 1/5
we left after seeing the room. We felt it wasn't clean and overall did not feel safe.
- 5/5
Everything was perfect
- 3/5
The staff is very rude . The one black lady was amazing and very respectful and personable. I asked not to be disturbed everyday and housekeeper would still knock and be rude smh . Best thing about here is the price .
- 1/5
My room was dirty floors was a mess bathroom was a mess. I didn’t like my stay and I will never suggest the hotel again
- 1/5
And the sad part my husband notified front desk of roaches and how the rooms was not cleaned for 2 days and all they said was sorry and they clean every other day .We had to ask several times for clean towels and would only get 1-2 sets when it was 3 of us in a room. Horrible !
- 1/5
I never actually checked in , it was a stay over and the cancel my reservation and said I had to leave but never gave me my money back
- 3/5
Not a place we would stay again. Staff don’t listen and we were over charge.
- 5/5
Highly recommend