Delta Hotels by Marriott Norfolk Airport

Very good

Exceptional

The place was fine but dated

The hotel was good but not great. My mom said 4/5 star rating

Good

The first time welcome

The first time welcome

Bad

Nice rooms and bath.

We had a great night at this place. We really enjoyed Shy at the bar. She is a delight!

Exceptional

Good

We had to get switched out of the first room because the TV didn’t work, then when we got to the second room many hours later and went to turn down the bed. The comforter was disgusting…. We requested a new one and they said they’re all like that so we took regular blankets., were originally scheduled to stay two nights and opted to leave after the first night. The restaurant is trash with snack foods, even though they bill it as a real restaurant. And the desk person is less than helpful in resolving any kind of issues. The only good thing about this hotel was the bartender Eric.

Room was out of date , bathroom was falling apart, shower faucet was broken off, the sliding glass door had no lock just a bar going across it, furniture was worn and dirty, roaches crawling around.

Staff member April was very helpful and pleasant, Both shuttle drivers were also very pleasant and helpful. Beautiful place to stay with all the amenities. Highly recommed.

Was not expecting to pay for parking....as the property had an abundance of spaces and room rates were high. The pantry was nice, but again surprised that the assortment of cookies for the guest were stale.

Exceptional

Great location. Hotel needs attention. Torn bedding. Very worn furniture. Only one elevator. Prices too high for property condition.

Be advised, breakfast is available not included. For us anyway.

Breakfast was not included

Clean modern-the water

Clean modern-the water

clean, breezy, close to everything and the price was great for a last minute booking i wish there was a continental breakfast instead of having to buy breakfast at the cafe

clean, breezy, close to everything and the price was great for a last minute booking i wish there was a continental breakfast instead of having to buy breakfast at the cafe

BEST HOTEL IN NORFOLK VA

The rooms were not clean and the bathrooms were poorly designed. Very loud building with terrible beds

Good

Very clean room, excellent gym facilities, helpful staff that went above and beyond.

The price of my breakfast was good but pricey

The stay was nice and my room was clean The price of my breakfast was good but pricey

Staff lacked knowledge or ability to help. Room had hair everywhere. Over charged compared to agreed rate. Would not stay again

Exceptional

Close to the Airport. Staff was so welcoming.

Awesome and delightful! Traveling in the middle of the night with 2 kids for spring break…… Easy as pie! Landed @1116 pm was in the bed at The Delta Hotels by 1 am!

Very clean- staff very helpful with airport shuttle.

Valerie at the front desk was amazing, friendly, courteous, and helpful, made the stay although short wonderful. Thank you

Valerie at the front desk was amazing, friendly, courteous, and helpful, made the stay although short wonderful. Thank you

Clean room, helpful staff.

Superb

Great hotel, comfortable and clean room, friendly staff, good WiFi, and the 24/7 shuttle to airport was so convenient.

The staff Outdated room. It looks like only the furniture has been changed. Old and loud AC. Loud fridge. Found hair in bathroom. Wall paper peeling off the wall. Black stuff between tiles and in corners of the bathroom floor. Stains on the desk chair. Floor feels sticky. How is this a 4-star hotel? The common areas are ok but the rooms need full renovation! The pool was closed. One of the elevators didn’t work. Loud traffic right outside the room. Parking is extra ($10/night). This hotel is not worth the money! I am a Mariott member and stayed at many Mariotts but this is the first time I was disappointed.

The staff Outdated room. It looks like only the furniture has been changed. Old and loud AC. Loud fridge. Found hair in bathroom. Wall paper peeling off the wall. Black stuff between tiles and in corners of the bathroom floor. Stains on the desk chair. Floor feels sticky. How is this a 4-star hotel? The common areas are ok but the rooms need full renovation! The pool was closed. One of the elevators didn’t work. Loud traffic right outside the room. Parking is extra ($10/night). This hotel is not worth the money! I am a Mariott member and stayed at many Mariotts but this is the first time I was disappointed.

Very good

Friendly staff, good food, bar was a plus.

Very pleased with property!!

Staff was excellent. Shuttle was very good. Everything was clean. Great place to stop!

Very good

Nothing

Staff Nothing

Very nice property and staff.

It took sometime to get on the internet. However once it got started, it went well.

yes

yes

The daytime staff professionals, overnight staff not so much.

The daytime staff professionals, overnight staff not so much.

Exceptional

Courteous staff but rooms were small, tvs were too close to you. Also, there was a constant weed smell on my floor and in varying areas of the hotel. I hate the odor plus I don't want my 4 year old daughter smelling that.

Courteous staff but rooms were small, tvs were too close to you. Also, there was a constant weed smell on my floor and in varying areas of the hotel. I hate the odor plus I don't want my 4 year old daughter smelling that.

The room was clean. Friendly staff

The room was clean. Friendly staff

Convenient to airport, staff is nice, restaurant and bar are good.

Convenient to airport, staff is nice, restaurant and bar are good.

Hotel very easy to communicate with. Answered all messages promptly. Airport shuttle driver was an awesome older gentleman that we enjoyed speaking with. We arrived after 10pm and we were tired. My husband left his walking stick/cane behind on bench at the airport pickup spot. The driver brought it back to hotel for him. Service above and beyond! Front desk was friendly and efficient. Got a drink at the bar from the friendly bartender who was really professional and patient with a couple of tipsy guys. Reasonably priced drinks too. Our room was clean and the bed was super comfortable. Quiet. Never heard a door slam. Shower nice and hot and the water pressure excellent. The next morning our Keurig coffee maker wouldn't work so we reported it to front desk. There's a Starbucks in lobby and we were able to get our coffee gratis! When it was time to check out, we hadn't prearranged our return shuttle (thinking it was just a regular shuttle rotation) and the shuttle was pulling out of the driveway. The staff were able to hail the driver and he circled back around and picked us up. Now this is exemplary customer service! We will always choose this hotel from now on! Thank you!!

Hotel very easy to communicate with. Answered all messages promptly. Airport shuttle driver was an awesome older gentleman that we enjoyed speaking with. We arrived after 10pm and we were tired. My husband left his walking stick/cane behind on bench at the airport pickup spot. The driver brought it back to hotel for him. Service above and beyond! Front desk was friendly and efficient. Got a drink at the bar from the friendly bartender who was really professional and patient with a couple of tipsy guys. Reasonably priced drinks too. Our room was clean and the bed was super comfortable. Quiet. Never heard a door slam. Shower nice and hot and the water pressure excellent. The next morning our Keurig coffee maker wouldn't work so we reported it to front desk. There's a Starbucks in lobby and we were able to get our coffee gratis! When it was time to check out, we hadn't prearranged our return shuttle (thinking it was just a regular shuttle rotation) and the shuttle was pulling out of the driveway. The staff were able to hail the driver and he circled back around and picked us up. Now this is exemplary customer service! We will always choose this hotel from now on! Thank you!!

Very good

Decent room, good gym, great staff

Decent room, good gym, great staff

On time

On time

Staff

Staff

Clean room, amazing sheets. Felt like clouds

Clean room, amazing sheets. Felt like clouds

Yes

Yes

Room was clean, Staff was very nice. Specially at the restaurant. Furniture in the rooms need some attention.

Room was clean, Staff was very nice. Specially at the restaurant. Furniture in the rooms need some attention.

The Staff were awesome. Valarie at the front desk did her best in getting our suite ready asap and made our check in a great experience. However the two queen suite that we reserved was not to our liking. It looked like it was renovated last minute. The bathroom tub faucet looked like it was coming off. The sink faucet was not set in place and moved when you turn on the water. In the bedroom there was out let coverings not set in place right and carpet was really dirty. I don’t know there was a lot of eye sores on the room. But the beds were comfortable and the housekeeping did a good job cleaning. Would I stay here again maybe but not in the two queen suite.

The Staff were awesome. Valarie at the front desk did her best in getting our suite ready asap and made our check in a great experience. However the two queen suite that we reserved was not to our liking. It looked like it was renovated last minute. The bathroom tub faucet looked like it was coming off. The sink faucet was not set in place and moved when you turn on the water. In the bedroom there was out let coverings not set in place right and carpet was really dirty. I don’t know there was a lot of eye sores on the room. But the beds were comfortable and the housekeeping did a good job cleaning. Would I stay here again maybe but not in the two queen suite.

Staff were nice, room was clean

Staff were nice, room was clean

Since it's very close to the airport, you will hear the planes and traffic

Since it's very close to the airport, you will hear the planes and traffic

Broken elevator broken ice machine outdated dirty carpet broken treadmills

Broken elevator broken ice machine outdated dirty carpet broken treadmills

Great stay

Great stay

Expedia booked 2 rooms instead of one and I didn’t know until I checked into hotel. Hotel stated i would have to get ahold of Expedia to resolve the situation. It was evening when I checked in and was told about the two rooms. I was told I was charged for both rooms. I called Expedia the next day, they said they would call hotel to see if they would make an exception, they stated they would not. They knew it was an error,I was the only person needing a room, I certainly didn’t need two. The hotel was not fully booked. This is just greedy

Expedia booked 2 rooms instead of one and I didn’t know until I checked into hotel. Hotel stated i would have to get ahold of Expedia to resolve the situation. It was evening when I checked in and was told about the two rooms. I was told I was charged for both rooms. I called Expedia the next day, they said they would call hotel to see if they would make an exception, they stated they would not. They knew it was an error,I was the only person needing a room, I certainly didn’t need two. The hotel was not fully booked. This is just greedy

My second visit here and will definitely return!

My second visit here and will definitely return!

I loved the balcony and soft beds and location I didn’t like the chair in my room being dirty also there was wet towels in my bathroom as if they were already used. And only 1 elevator worked in the entire hotel.

Very friendly staff and clean room. I turned the fan on “continuous” to buffer the airplanes flying overhead. I really liked the flooring and how the body wash, shampoo and conditioner were mounted in the shower. The TV was very big, mounted, and on a swivel. The onsite Starbucks was a plus. The lobby was beautiful and had the most pleasing fragrance each time we were there.

Very friendly staff and clean room. I turned the fan on “continuous” to buffer the airplanes flying overhead. I really liked the flooring and how the body wash, shampoo and conditioner were mounted in the shower. The TV was very big, mounted, and on a swivel. The onsite Starbucks was a plus. The lobby was beautiful and had the most pleasing fragrance each time we were there.

Friendly and helpful staff. Clean room. Very close to the airport.

Friendly and helpful staff. Clean room. Very close to the airport.

Stayed one night. Bathtub diverter did not work. Clock time was wrong and not adjustable. Tried to call desk, but phone did not work either.

Stayed one night. Bathtub diverter did not work. Clock time was wrong and not adjustable. Tried to call desk, but phone did not work either.

Need a much better selection of food items & lower prices, need brighter lighting in the sleep area and in the bath room. Must have instructions how to use the shower.

Need a much better selection of food items & lower prices, need brighter lighting in the sleep area and in the bath room. Must have instructions how to use the shower.

The police were called for a disruption on the floor we weee located. We didn’t see any hotel staff but finally heard the police announce “Norfolk Police”. The ice machine was not working on several floors. Windows did not open to allow fresh air.

The police were called for a disruption on the floor we weee located. We didn’t see any hotel staff but finally heard the police announce “Norfolk Police”. The ice machine was not working on several floors. Windows did not open to allow fresh air.

Rooms is small for the rate

Rooms and property were clean and as expected from photos. Staff was very friendly and incredibly helpful. While I didn’t utilize it, they had a shuttle running to and from the airport. Keep in mind that parking costs per night, for us it was $10 per night. Not the fault of the hotel, but the roads getting to it on Military Highway are a bit of a nightmare and confusing as can be. Also, prices fluctuate a lot. So time your reservation booking well or you’ll be overpaying.

Only the comfortable beds After unfriendly check-in, they put us in a handicap room that was so filthy (dirt & grit all over the room). The handicap shower was horrible & I slipped & hit my elbow on railing by shower. Someone will be seriously hurt soon in that bathroom.

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This hotel was highly rated on Expedia. While the staff were very friendly; where the hotel fell seriously short was cleanliness. When we checked into our room (that had a musty odour) and opened the bathroom door a cockroach ran out. This is a hard no for us (obviously). We immediately went back downstairs and promptly requested a refund. The front desk clerk was very friendly and apologetic and there was no issue getting our refund. If you don’t like cockroaches I do not reccomend this hotel.

This hotel was highly rated on Expedia. While the staff were very friendly; where the hotel fell seriously short was cleanliness. When we checked into our room (that had a musty odour) and opened the bathroom door a cockroach ran out. This is a hard no for us (obviously). We immediately went back downstairs and promptly requested a refund. The front desk clerk was very friendly and apologetic and there was no issue getting our refund. If you don’t like cockroaches I do not reccomend this hotel.

Saff members. N/A

The hotel was generally good but did not provide breakfast (as was indicated) and added a hidden parking fee, which seemed very unnecessary considering the very large parking lot and a way to add cost to the hotel stay in a very disingenuous way.

The hotel was generally good but did not provide breakfast (as was indicated) and added a hidden parking fee, which seemed very unnecessary considering the very large parking lot and a way to add cost to the hotel stay in a very disingenuous way.

Staff was nice hotel could use some

Staff was nice hotel could use some

The $10.00 per night parking that wasn't noted. The beds sound like metal on metal every time you moved. The tub didn't drain! Otherwise i used none of the amenities or restaurants.

Staff was extremely nice, room was clean, parking was very convenient

Staff was extremely nice, room was clean, parking was very convenient

Nice poperty

Nice poperty

I loved the appearance of the hotel, nice decor. My room was very clean. The staff was helpful and friendly. Will be booking again in January. N/A

Staff were amazing. Extremely friendly and helpful. Would’ve given five stars however room is dated and needs some repair. Even with that would still stay there again.

Staff were amazing. Extremely friendly and helpful. Would’ve given five stars however room is dated and needs some repair. Even with that would still stay there again.

Shuttle service was quick and friendly and Natasha was so friendly and nice. She went out of her way to help me.

Shuttle service was quick and friendly and Natasha was so friendly and nice. She went out of her way to help me.

The room had no heat in December

The room immaculate, the staff was attentive, and displayed great customer!!!

The room immaculate, the staff was attentive, and displayed great customer!!!

Na

Na

Great stay! Tanya when we checked in was fantastic. A welcome sole after a long day of travel.

Great stay! Tanya when we checked in was fantastic. A welcome sole after a long day of travel.

Not a single ice machine was operational. Repairs to the facility were done extremely poorly degrading the room value. Bathtud didn't drsin completely left standing water. Oversll an unpleasant stay

Not a single ice machine was operational. Repairs to the facility were done extremely poorly degrading the room value. Bathtud didn't drsin completely left standing water. Oversll an unpleasant stay

Rooms were spotless and the staff were excellent- great service and very courteous.

Rooms were spotless and the staff were excellent- great service and very courteous.

The hotel was nice and clean. The staff were friendly and courteous.

The hotel was nice and clean. The staff were friendly and courteous.

The elevators were dirty with garbage on the floor. Dirty

Ceiling in bathroom was crumbly, floor in bathroom wasn’t clean, big spider in the bathtub.

Always fantastic here! Great staff, great food, great beds!

Always fantastic here! Great staff, great food, great beds!

Wonderful stay!! The staff was so nice.

Wonderful stay!! The staff was so nice.

Airy, clean, great staff, bed and pillows very comfortable. Highly recommend.

Airy, clean, great staff, bed and pillows very comfortable. Highly recommend.

Friendly, helpful staff. Large clean room.

Friendly, helpful staff. Large clean room.

Only negative is that the bathroom door is hitting the floor boards. You have to force the door closed and so it’s very noisy when others are sleeping. You have to lift it to get it to close somewhat quietly. Also, knowing we had 5 in our party but we had to ask for bedding for the hideabed and towels to have enough for everyone.

Only negative is that the bathroom door is hitting the floor boards. You have to force the door closed and so it’s very noisy when others are sleeping. You have to lift it to get it to close somewhat quietly. Also, knowing we had 5 in our party but we had to ask for bedding for the hideabed and towels to have enough for everyone.

Excellent service

Excellent service

The room was nice and clean. The staff were very friendly. Overall it was pleasant.

The room was nice and clean. The staff were very friendly. Overall it was pleasant.

Great value and location!

Great value and location!

The hotel is really beautiful. Had a great breakfast there also, their towels are so soft.

The hotel is really beautiful. Had a great breakfast there also, their towels are so soft.

The room was spotless. Valerie at the front desk was pleasant

The room was spotless. Valerie at the front desk was pleasant

Excellent food at the bar. Friendly staff. Good location with shuttle service to airport. Comfortable beds.

Additionally, our credit card was charged more than 60 days prior to arrival, despite the reservation clearly stating that payment would be collected at the hotel. This practice was both unexpected and concerning. The timing and nature of this action were especially troubling, as it appeared to coincide with an event with deep significance in African American culture taking place that weekend. This created the perception of unfair treatment and a lack of equitable service. I strongly encourage hotel management to address these issues promptly ensuring that rooms are maintained to proper cleanliness standards and that billing practices remain transparent and consistent for all guests. The front desk staff were prompt and courteous. Shuncia was very professional.

Additionally, our credit card was charged more than 60 days prior to arrival, despite the reservation clearly stating that payment would be collected at the hotel. This practice was both unexpected and concerning. The timing and nature of this action were especially troubling, as it appeared to coincide with an event with deep significance in African American culture taking place that weekend. This created the perception of unfair treatment and a lack of equitable service. I strongly encourage hotel management to address these issues promptly ensuring that rooms are maintained to proper cleanliness standards and that billing practices remain transparent and consistent for all guests. The front desk staff were prompt and courteous. Shuncia was very professional.

Very nice and clean hotel. Friendly staff. My only complaint is the walls seem uninsulated. I could hear conversations plain as day on each side of me.

Very nice and clean hotel. Friendly staff. My only complaint is the walls seem uninsulated. I could hear conversations plain as day on each side of me.

Staff was super friendly and checkin/checkout a breeze. Also thought the rooms are really clean. Only complaint is that it’s one of those hotels with doors that aren’t very sound proof at all so you could hear every conversation outside the room and in the hallways.

Staff was super friendly and checkin/checkout a breeze. Also thought the rooms are really clean. Only complaint is that it’s one of those hotels with doors that aren’t very sound proof at all so you could hear every conversation outside the room and in the hallways.

Breakfast included but I had to pay for my own breakfast. When I arrived at the property, they gave me the wrong room. It was supposed to be a king-size bed with a pull-out couch for me, my wife, and my daughter. Instead, we were given a room with two queen beds. We had to go downstairs to let them know, and they switched us to another room, but it still wasn’t what I paid for. The hotel definitely needs some work, but the staff was great.

Breakfast included but I had to pay for my own breakfast. When I arrived at the property, they gave me the wrong room. It was supposed to be a king-size bed with a pull-out couch for me, my wife, and my daughter. Instead, we were given a room with two queen beds. We had to go downstairs to let them know, and they switched us to another room, but it still wasn’t what I paid for. The hotel definitely needs some work, but the staff was great.

Clean room Close to the airport and friendly staff

Clean room Close to the airport and friendly staff

The property is beautiful. The lobby is beautiful. Their rooms are great.

The property is beautiful. The lobby is beautiful. Their rooms are great.

It was nice, clean room.

It was nice, clean room.

Front desk staff was very friendly and helpful. Room was pretty standard mid-range hotel fare. The bathroom was not clean - the floor was sticky, visibly dirty, and there was hair on the floor. The towels were clean and plentiful. Perhaps they just forgot to finish cleaning the bathroom because the rest of the room seemed clean - no odors, bedsheets were pristine, surfaces wiped down, etc.

Front desk staff was very friendly and helpful. Room was pretty standard mid-range hotel fare. The bathroom was not clean - the floor was sticky, visibly dirty, and there was hair on the floor. The towels were clean and plentiful. Perhaps they just forgot to finish cleaning the bathroom because the rest of the room seemed clean - no odors, bedsheets were pristine, surfaces wiped down, etc.

The staff were nice, the rooms were clean and spacious. There was a good breakfast available. The location is next to the airport and the outlets. For the price it would have been nice if breakfast was included.

In the middle of busy roads.

In the middle of busy roads.

Great rooms, friendly staff.

Great rooms, friendly staff.

The rooms were incredibly tired. Cracked sink. Exposed heating elements. Poor patched paint. Very worn chair.

The rooms were incredibly tired. Cracked sink. Exposed heating elements. Poor patched paint. Very worn chair.

I noticed a visible decrease in the condition of this property from a previous stay several years ago. The lobby and restaurant/bar still are clean and inviting. However, the elevators, hallway carpets, and bathroom tiles have seen better days. The staff was very kind and welcoming.

I noticed a visible decrease in the condition of this property from a previous stay several years ago. The lobby and restaurant/bar still are clean and inviting. However, the elevators, hallway carpets, and bathroom tiles have seen better days. The staff was very kind and welcoming.

The friendly staff made the stay great. Easy access to the airport.

The friendly staff made the stay great. Easy access to the airport.

The staff was super nice, the rooms were clean. Starbucks downstairs is great and their airport shuttle was good too.

The staff was super nice, the rooms were clean. Starbucks downstairs is great and their airport shuttle was good too.

Very nice place to stay. Staff were very helpful and courteous.

Very nice place to stay. Staff were very helpful and courteous.

Clean and convenient

The public area as well as the rooms were quite clean! The hotel looks brand new!

The public area as well as the rooms were quite clean! The hotel looks brand new!

Had a great stay~ room and hotel decor is really nice and modern. They do serve Starbucks in the lobby which was nice, but not complimentary. The picture of the nice pantry on the hotels profile pic is a bit misleading; you have to be a platinum member to use it. No pool working either, said out of order but it looks like an awesome pool if they can get it in order. Outlet in bathroom was not working but that wasnt a big deal. Everyone we encountered was extremely friendly and wonderful from the friendly ladies at front desk to Sir Wesley who ran the complimentary shuttle. Great time in Virginia, already planning our return.

Had a great stay~ room and hotel decor is really nice and modern. They do serve Starbucks in the lobby which was nice, but not complimentary. The picture of the nice pantry on the hotels profile pic is a bit misleading; you have to be a platinum member to use it. No pool working either, said out of order but it looks like an awesome pool if they can get it in order. Outlet in bathroom was not working but that wasnt a big deal. Everyone we encountered was extremely friendly and wonderful from the friendly ladies at front desk to Sir Wesley who ran the complimentary shuttle. Great time in Virginia, already planning our return.

Friendly customer service representatives

Friendly customer service representatives

Very conveniently located near the airport and the shuttle services are fantastic.

We were quite disappointed in the hotel. When you walked in there was an overall odor and the odor was in the room as well. Our tub had a long black hair in it. Not everything was included. We went to get coffee and they changed us $12 for two coffees. If you are not a member nothing was included. We were surprised we were allowed to use the elevator. Will not stay there again.

We were quite disappointed in the hotel. When you walked in there was an overall odor and the odor was in the room as well. Our tub had a long black hair in it. Not everything was included. We went to get coffee and they changed us $12 for two coffees. If you are not a member nothing was included. We were surprised we were allowed to use the elevator. Will not stay there again.

Paying for parking, no free breakfast.

Staff was wonderful!

Staff was wonderful!

Broken facet, broken towel rack about to fall off wall, woke up with coachroaches in the bed! Horrible!

Broken facet, broken towel rack about to fall off wall, woke up with coachroaches in the bed! Horrible!

Great location close to the airport. Staff was great. I would stay there again next time I travel to Virginia Beach are.

Great location close to the airport. Staff was great. I would stay there again next time I travel to Virginia Beach are.

Staff was so nice and very accommodating.

Staff was so nice and very accommodating.

Overall the property was nice. Only 2 things were not correct. The phone in my room didnt work. Then i left for the day to attend a wedding and when i returned my tv remote was gone. But anyways, i would recommend this hotel. Its convenient to the airport, about 2 miles.

Overall the property was nice. Only 2 things were not correct. The phone in my room didnt work. Then i left for the day to attend a wedding and when i returned my tv remote was gone. But anyways, i would recommend this hotel. Its convenient to the airport, about 2 miles.

Great bar and great shuttle service

Great bar and great shuttle service

Second time here for a short meeting. Perfect location.

Second time here for a short meeting. Perfect location.

Very nice place to to stay

Very nice place to to stay

The property was nice but paying $10 per day for parking when it's advertised at $5 per day is really upsetting

The property was nice but paying $10 per day for parking when it's advertised at $5 per day is really upsetting

The room was clean and comfortable. Love the Marriott benefit of the 24 hour pantry and continental breakfast for members.

The room was clean and comfortable. Love the Marriott benefit of the 24 hour pantry and continental breakfast for members.

This was a two day stop over but we enjoyed the restaurant, the comfort and quiet. The staff were all friendly and helpful!

This was a two day stop over but we enjoyed the restaurant, the comfort and quiet. The staff were all friendly and helpful!

The staff was great. The room was ok, but just what we needed for a quick stay.

The staff was great. The room was ok, but just what we needed for a quick stay.

was an awesome stay

Someone was trying to get into my room late night.

The only downfall about the hotel is that I thought it had breakfast in the morning, and all they have is a Starbucks. Starbucks is great for a coffee, just not a real breakfast type place.

This was a very nice place very close to port ,I took uber to port was there in 15 minutes

Rooms could have been cleaner, floor was dirty

Next door neighbors were partying until 3:30am, I got no sleep at all, even after security asked them to keep it down.

It was cheap and convenient. The service was really good. The place is a little run down but it's not terribly bad.

Naw

I absolutely loved it thank you💙

Elevator was out of order, pool was out of order, charged with unknown fee

I enjoyed my stay. Everything was excellent!

Friendly staff, great amenities, and spacious room.

The hotel is lovely inside and updated. The check in was quick and the person checking us in was helpful. They do charge $10 to park your there overnight - which I find frustrating considering you’re already paying for the room.

The check in person was amazing and very helpful.

It was ok. Not the best. Beds were comfortable but I hated the floors not being carpet. When I am on vacation sometimes I like to walk around barefoot and having those floors made it uncomfortable. I also did not liked to be paying for parking in the hotel parking lot. That was not needed. I find that to be over pricing and taking money from their customers was not needed.

Did not like to pay to park

Rooms nothing like advertised .

Clean and cute. Great staff. Thank you.

Okay

This hotel charges $10 to park. My son was also charged for parking. No other hotel ever charged me to park. I will never stay at a Marriott hotel again.

Except for the staff, who were all very friendly and helpful, I would definitely not recommend this hotel. The key code was changed during our stay, so our door wouldn’t open, there were ants crawling around on the night table, and the water in the shower was only quite hot, no matter how we tried to adjust it. Most of the issues were solved by the staff, but overall really detracted from our stay. This seemed like a lower budget hotel that would have a free breakfast, but they did not.

Was good

Nice clean hotel.

Some furniture in the room are worn ou

The staff were very friendly, and the hotel was clean and nice. I booked a room with pantry access, which had plenty of options. Overall, it was a very nice stay, and I would definitely come again.

Very clean, very soft

Loved the staff at the front desk! Sat down at the restaurant before going to room. It took over an HOUR and a HALF to get our food, and that was just the appetizers. We were one of the 3 people at first and still the server didn’t acknowledge us for about 15 mins. Food was great! But cold upon arrival. By the time we got our actual food, we weren’t hungry for the main course because it took so long. Getting to the room walking in was dirty but we were extremely exhausted due to flight cancellation. Very itchy, woke up in because we couldn’t stop itching. Looked around the room, saw so many bugs and black ants. We are traveling with a 3 month old and she got bit up badly. Our body is covered in bug bites. If you do stay here. Order way ahead and do a room CHECK before paying. Will not stay here again

We arrived after midnight. Our double Queen room had water damage. We had the option of a King and roll away or suite with no AC. On site manager was very nice and doing her best. Seems there are upkeep and maintenance issues and some wear and tear on the property.

Excellent Staff and quick to respond to any issues!!

Na

We enjoyed our overnight stay in delta hotel. We were catching a flight the next morning early so the convenience of staying right there was very nice. The lobby is gorgeous and the food at the restaurant cured my hunger immediately. Delicious eats and truly enjoyed the comfort of the beds. Parking is $10 a night which I guess is average these days. And I did like the cleanliness and comfort of the property inside and out. Front desk staff could have been a bit more friendlier. We loved the new renovations in the room and the modernness of it.

The rooms were really clean. I always use a white rag to clean as soon as I get in a room and they passed. Beds were clean I use a special light to check for bed bugs before we bring our luggage in. I only took a way a star bc fitting in pool time was a hassle due to their pool hours which I don’t understand bc they don’t have a life guard so why do the hours matter and the pool was really small. Breakfast not included and they charge for parking on site. Hotel was easy to find and the night shift front desk workers were really helpful.

The room was also a disappointment, with a shower stall left in a state of disrepair. Overall, one of the worst Marriott hotels I’ve stayed at.

Check in was quick, the property was clean, and it is convenient to Norfolk International.

Nice property but not within walking distance of much so you’re stuff with bar food for dinner which was just ok in terms of options

Front desk staff was great! Property is in need of a little maintenance. It would be nice if they didn't charge you to park in their own parking lot!!! Free parking should be included with the room!!! And patrons shouldn't be nickeled and dimed to death.

My stay at Delta Hotels by Marriott Norfolk Airport was excellent from start to finish. The hotel is modern, clean, and stylish, with a welcoming atmosphere that immediately made me feel at ease. My room was spacious, well-appointed, and incredibly comfortable—perfect for relaxing after a long day. What truly stood out was the staff. Everyone I interacted with was professional, attentive, and genuinely friendly. The front desk made check-in a breeze, and housekeeping did a fantastic job throughout my stay. The location is ideal—close to the airport and just a short drive from downtown Norfolk. The on-site restaurant and bar were also a pleasant surprise, offering great food and a comfortable setting to unwind. Whether you're traveling for business or pleasure, this hotel hits all the right notes. I wouldn’t hesitate to stay here again—highly recommend!

Courteous staff, great hotel shuttle

Great stay

Friendly Staff

Clean, looks updated. Didn’t stay long enough to comment on amenities. Had to pay for parking, only one not so reliable elevator.

Everything was how the property looks on dite the front desk staff was very professional 👌.

everything was great

Wonderful staff Comfortable sleep Needed more soap in the room Very nice stay

Property was clean. Rooms were clean and comfortable. Pool was nice. Front desk staff Valerie and Maricela were amazing in helping to address a problem I had with checking in within a few minutes. Close enough to the beach without beach prices.

Airplanes going over my head

We got in late so we decided to have one of the salads and sandwiches from the hotel and they were fresh and delicious!! We will stay therw again.

The area is good, is close to the airport and outlet mall but it seems like they remodeled the outside and lobby other than that it looks like an old hotel. They charge $10 per nigh for Parking on their property and $50 incidentals fee put on hold. It was just an Okay.

I like the Quietness

From the moment I arrived at the Delta Hotel by Marriott Norfolk Airport, I knew I was in for a treat. The service was top-notch—the staff greeted me with warm smiles and made check-in a breeze. They were incredibly helpful, professional, and genuinely cared about making my stay comfortable. The room was immaculate—modern, spacious, and beautifully designed with thoughtful touches everywhere. The bed was unbelievably comfortable, the bathroom was spotless, and the large flat-screen TV and free Wi-Fi made relaxing in the room an absolute pleasure. I also appreciated the convenience of the on-site dining options—great food and a cozy atmosphere. The shuttle service to and from the airport made travel stress-free, and the hotel’s proximity to local attractions was a big bonus. Whether you’re traveling for business or leisure, Delta Hotel by Marriott Norfolk Airport checks all the boxes. I’ll definitely be coming back. Highly recommend! ⭐️⭐️⭐️⭐️⭐️

From the moment I arrived at the Delta Hotel by Marriott Norfolk Airport, I knew I was in for a treat. The service was top-notch—the staff greeted me with warm smiles and made check-in a breeze. They were incredibly helpful, professional, and genuinely cared about making my stay comfortable. The room was immaculate—modern, spacious, and beautifully designed with thoughtful touches everywhere. The bed was unbelievably comfortable, the bathroom was spotless, and the large flat-screen TV and free Wi-Fi made relaxing in the room an absolute pleasure. I also appreciated the convenience of the on-site dining options—great food and a cozy atmosphere. The shuttle service to and from the airport made travel stress-free, and the hotel’s proximity to local attractions was a big bonus. Whether you’re traveling for business or leisure, Delta Hotel by Marriott Norfolk Airport checks all the boxes. I’ll definitely be coming back. Highly recommend! ⭐️⭐️⭐️⭐️⭐️

Beauiful hotel clean and comfortable we really enjoy our stay i will be back

Excellent amenities and with the ability to check in early made my stay even better. Can't wait to be able to be back agsin. My new come to site.

Due to some unfortunate circumstances, I had a few challenges during my Norfolk visit. The front deck employees, the housekeeper, and the shuttle drivers were all understanding and empathetic. I would choose this hotel every time.

Will have a future stay and will also recommend other travelers!

This hotel was a disappointment. First room was under repair. Had to go back to front desk for a new room. Hotel looked and felt dirty. Staff was kind yet not helpful.

Nice property

This place was over price with no breakfast or proper stafing ridiculous

The staff was so kind

So clean

The stay was nice but I paid 600$ for no free breakfast food for one room wen I ordered two rooms just upset bout what I didn’t get for 600$ I gave up the price don’t match what I was giving

Stayed for business. Easy access to the airport and close drive to downtown areas.

This entire hotel needs a makeover! For what you’re charging this is ridiculous! Hair in bathroom, stains on couches, all of the wood had black stains on it. The pool area smells like algae! The carpet has stains galore! The front desk staff was amazing and very sweet! That’s the only reason I gave 2 stars!

Amazing staff

Great accommodations, room was clean and nice. Mini fridge in room didn't run as cold but was a great addition to the room. Would def stay here again, staff very nice and understanding.

We stayed at Delta May 10 through the 11th. We stayed on the third floor. It was a handicap room. The beds were comfy. The pillows were OK. There were no lights in the room at all except for floor lamps and bed lights. There were no plugs in the room to plug in hairdryers or straightening irons. The air conditioning unit didn’t work. We had a maintenance guy come up the first night at about 10 o’clock and said that they would replace the unit the next day because we wouldn’t be in the room all day at night time we came back to the room about 8 o’clock and it was still hot in the room. They never fixed the unit. When we went down to the desk the next morning for my son‘s graduation, we inquired why it wasn’t fixed, they said they knew nothing about it so for two nights we roasted. The housekeeper didn’t clean the floor. All they did was give us new towels. The refrigerator was stuck in a cupboard that was over by the coffee maker. I just was very surprised and disappointed with the whole place.

The only complaint was the mattress was leaning to one side. You felt like you were going to fall off of the bed.

The only place that looks clean is the lobby. When you get in the elevator you automatically see the difference. On the floor smells like cigarette smoke and wet carpet mixed together. The rooms are very sad. No good lighting and the tub would not drain the water. They do offer a shuttle to the airport but the driver was not on time so be aware to leave earlier. Overall this property is not a hotel, but indeed a motel.

A 24 hour shuttle to Norfolk International Airport. Only a 4 minute ride.

We did not get the two extra pillows as requested and the chair at the desk was ripped up and should be replaced. But, the staff was very friendly and kind.

The staff was very nice and helpful. They also offer shuttle service to the airport which was really nice.

Convenience with shuttle to the airport

The property was a perfect location from the airport as I awaited the leave time for my cruise that left on the day of checkout.

It was a great dtay

Great

Property was very clean. Customer service was great. Was not able to access wifi even after speaking with technical support. Still overall, a great stay.

Great staff, clean rooms!