Best Western Plus Chesapeake Bay-Norfolk

They were very very sweet and accommodating! Highly recommend

Amazing view, easy beach access, cold AC, good water pressure, nice breakfast variety Uncomfortable pillows and thin blankets

Good view of the ocean The door to the balcony would not lock and we were on the first floor.

Rooms were clean. Staff was very pleasant to work with and the breakfast was delicious. Well maintain property right on the Beach couldn't ask for more.

Crashed at this scenic hotel after a LONG 10hr trip from FL to VA. Our room was super clean, the beds were so nice. We honestly crashed immediately 😅 didn't even get to check out the pool or the complimentary breakfast. We'd definitely stay here again.

The hotel has parking for the guests, a pool that is cleaned daily, a coffee and tea machine at the reception area and snacks for purchase. The hotel also has a picnic, barbecue, sunning and shaded areas with brand new outdoor furniture and a cornhole game area. The hotel is children and pet friendly. As a “beach” hotel, it’s an excellent choice. I’m enjoying my stay and would highly recommend.

We loved it

Beach was right there and beautiful and well kept. They sweep the beach each morning. Pool was great also! Coffee had run out

Pleasant

Good location, beach and ocean.

The breakfast was good, and I enjoyed the beach behind the hotel.

They canceled our rooms without letting us know They canceled our rooms without letting us know. They took money and have not given it back. They don't seem care that they are in the wrong

Outside my door there was a toilet bowl scrubber (not used tk gd) on the ground all day. Pool looked clean, gym way too cold and limited

The location, the beach access was right there. You can easily walk to the beach and the bay is so calm. WiFi did not work. Our tv in the living room did not work. We reported it the day we got in and was not resolved. Loud people waking us up even at 3 am. Smelled some we*d… some sketchy neighborhood. Breakfast was ok, no variety every morning. But the lady who works there is very nice (kitchen).

Superb

Great location

We enjoyed our stay and would return again. The steps leading to our room could have used a cleaning, otherwise the property was clean and family friendly.

Great stay. I’d it again by myself or with my wife but I wouldn’t want her to stay by herself. Well lit but shady spots at night. No security. Elevators smelled like cigarettes because not everyone oveys rules and some smoke on outside stairs by apartment entrances. Again, no security. Loved beach access and peaceful atmosphere. My wife enjoyed the coffee, small breakfast, and outdoor dining patio.

The only concern that diminished the quality and joy of the stay was the serious lack of water (pressure and volume) both in sink and shower!

Loved the room was definitely big enough for my wife and I with our 4 kids the hot breakfast changed every day so you was stuck with the same stuff the staff was extremely nice and helpful our room was right next to the gym and right above the breakfast area very convenient we had a 2 range stove top to cook on a full size refrigerator big plus for a big family

Very good

Newly renovated rooms. Right on the beach. Good variety for breakfast.

The ocean front views are beautiful. The rooms were clean, staff was friendly. The pool was clean and refreshing.

15 minutes from the airport. Attractions are all within a 20 to 30 minute drive of this property. Rooms are comfortable and well maintained, surprisingly well priced for a beachfront hotel I would definitely recommend this property and location!

The rude lady at breakfast

Loved the location, room had a small kitchen, pool was great, multiple outdoor showers from the sand, & breakfast was amazing! The bathroom was tiny & in the bedroom so a little difficult to move around it.

the staff was so nice and helpful. n/a

Front office very friendly and the hotel is Pet friendly and well equipped fenced pet place, the breakfast is good but they run out of few items quite often so by the time you want a specific item you may not have it. Asking to refill made the one of the staff not so happy so adjusted with many other items that were available. The beach is not something like the boardwalk type it has coastal beach renourishment metal pipes , so swimmers use caution and the beach also has grass access points and dune grass all along, along with lots of seaweed,algae, and dead coral washed up the shore and if one likes a lighter crowd beach to read book in peace, this beach works.

Having a Beachview was the only nice thing. I spent my vacation there after asking for a smoke room and was told we can smoke on the balcony by a staff member then to be told I couldn't. Then they never came to clean my room, after being there for 2 days ( which I was there for a total of 5 days) they never came to bring me clean towels and wash cloths. The employees at the breakfast were very mean and had bad attitudes. I should have asked for a full refund because my vacation was ruined with their experience.

Superb

REALLY FRIENDLY PEOPLE WORK HERE. POOL IS GREAT. ROOM WAS NICE

Exceptional

It sat right on a beach. That there weren't eating options within walking distance.

It sat right on a beach. That there weren't eating options within walking distance.

Exceptional

Pleasant

The property is right near the beach and within minutes of resturants and shopping. The complimentary breakfast was wonderful, one of the best I have ever seen. The property is older and has had some upgrades but is still in need of more updates and repairs. The cleaning staff isn't the best, but overall, it was good for the price and I would definitely stay there again.

Great experience

This property is trash. Floors were not clean. Staff was rude. Room had a weird smell. The room was next to a beach where people smoke. Was charged $100 for smoking when I don’t smoke. This place stole from me. Definitely not the place to stay.

Wonderful beach Needs more ice machines Staff is friendly, helpful Laundry Room is a nice touch

Staff friendly and accommodating Great value. No complaints

Breakfast was great and staff was so kind and helpful 👍

The room configuration worked perfectly for our group, and the location was conveniently located close to where we needed to be. There was ample parking on site, and the breakfast provided had a good variety of options. It was a bit pricy, although not outrageous for a weekend night in late May.

The room configuration worked perfectly for our group, and the location was conveniently located close to where we needed to be. There was ample parking on site, and the breakfast provided had a good variety of options. It was a bit pricy, although not outrageous for a weekend night in late May.

A short drive from Norfolk Airport, so it was perfect for an overnight stay before heading to OBX A little tired in areas and is due some refurbishment, but the staff are super polite and helpful and keep the place wonderfully clean

Staff. Wonderful view. Great breakfast

Very good

Staff. Wonderful view. Great breakfast

Enjoyed the breakfast and was delighted to wake up in the morning and look out at the beach.

The rooms are older but nice. The location is great for Norfolk and Virginia Beach kind of in the middle.

90 degrees and pool closed

Nice place. Nice view. Nice breakfast.

Excellent location. Room was great. Nice staff

Very good

We were in a beautiful room that is convenient and comfortable. We had plenty of space and were in a very convenient area.

The view was amazing for watching the sunset and sunrise. Parking was a pain.

Parking was a pain.

Good breakfast, good view, good location.

Very good

Staff was really nice and helpful. The acces to the beach is very nice and convenient

Pleasant

Exceptional

Loved the view of the ocean from the balcony. Easy access to the beach. Fantastic outdoor pool. The Breakfast buffet was top notch. The staff at check in was super nice. I can't recommend any higher. I had a great experience.

Super friendly, efficient desk agents, receptive, thorough housecleaning staff & perfect location.

We wanted waterfront access.

The hotel has been updated from an older facility and some parts look older. The breakfast had some fresh items which included waffles, eggs, apples, juices and biscuits and gravy and items were refilled. A highlight of our stay was watching the sunrise from our room and balcony.

Pleasant

The room was very clean and the view was beautiful.

The room was very clean and the view was beautiful.

Good

Our room was infested with ants. The property needs an update. Maintenance employees were good and the breakfast was great. Those were the only good things about our stay.

Comfortable bed, spacious room, good water pressure, breakfast had a variety of options.

The room we’re very nice and clean. The Staff was very nice and friendly

Superb

Old could use some paint

Great

Great

Old could use some paint

The room was very clean and the breakfast was delicious

The view of the ocean. It was run down. Seemed unsafe. We had to change rooms 3 times because the locks were broken and the door stuck. The phone in our last room didn't work.

The view of the ocean. It was run down. Seemed unsafe. We had to change rooms 3 times because the locks were broken and the door stuck. The phone in our last room didn't work.

Maintained. Had a beautiful view and was very clean. I would have like a coffee maker in the room, but the breakfast was very good, plentiful and filling.

The view of ocean great. The beach is right there. The check in staff were very nice and helpful which was nice to encounter after a 16 hour drive

Best bang for your buck. Breakfast, beach and pool.

Rooms were very nice although the outside of the buildings show a little age and wear. Great view of the bay. Would stay here again!

Very good

i did not get the breakfast

Breakfast was excellent...coffee delicious

Breakfast was excellent...coffee delicious

The room was spacious, clean, and comfortable.

The room was spacious, clean, and comfortable.

Pleasant

The staff, location, and view from the room were unbeatable. Sheets and towels were clean but overall, the rest of the room was not.

Breakfast was good on Sunday but other days wasn't good. 2nd floor corner had good views but kitchen had small aunts crawling around.

The location is fantastic, well within walking distance of dining, coffee and sundries needed.

The location is fantastic, well within walking distance of dining, coffee and sundries needed.

Exceptional

Clean room great view of the ocean. Had a hard time finding the hair dryer

Bad

Great location right next to the beach

Me being charged for a room that was canceled and they still charged me a fee

Nice breakfast options. NA

Breakfast was fine. Pool closed. Outdoor furniture was gone. Closed pool and pool side furniture

Have stayed here before. It’s affordable, not too far from where I want to be and I like that breakfast is free. This time I stayed in a King room and I liked that it had a fridge and microwave in the room. Lots of space in the room and bed was nice and big. Floor was very dirty didn’t seem like it had been mopped.

It was quiet and clean and working properly. There wasn’t security so I wouldn’t feel safe with my wife staying there by herself. But for the both of us together or me by myself, I’ll definitely go back, as long as a view to the bay is available with the third, fourth, or fifth floor available.

Love the location with bay views. The lower floor room we had did allow for outside noise. Next time I would request the upper floor.

A bit noisy but not bad

The kindness of the staff. The location.

Location

Breakfast was plenty and good

Clean, right on the water The bed hurts my back. That’s my only complaint

Loved the location on the beach. The pool is outdoor so it was closed till Summertime. Breakfast was OK. I would stay here again. We went to the pier fir dinner. Food was ok but i'de go there for drinks. Gators had good food.

Great

Dont remember

No real breakfast just coffee and protein bars. Our room had a beautiful view of the bay and beach, but the carpet was dirty and bathroom was very small.

Breakfast menu was filling and provided a sufficient variety. The room was very clean and spacious. Did not have a beach view room.

Room has a really nice view of the bay.

Nice quiet property clean well kept. Was in Norfolk visiting my youngest son and youngest daughter. Son had hip surgery was there to assist in care.

Great

The location was convenient & the staff was friendly. We didn’t have access to our toilet & shower for a day because of a plumbing issue & we got charged for the room twice. We had already paid through Booking.com 2 days prior to checking in & then was charged again by Best Western when we checked in. I’ve never had an issue before when paying through Booking.com. I’ve already contacted Booking.com because Best Western said they couldn’t refund us. This has been really inconvenient because it maxed out my son’s credit card & now he can’t use it until he gets credited back one of the charges.

I loved this place, so pretty and such a nice location. Super pet-friendly.

Overall amazing!

Clean, maintained Near the beach

Great location. Clean. Right on the beach Area wasn’t fantastic but I felt safe

My room was very nice. The breakfast was good. Which they had more of a meat selection. Nothing

Our dog-friendly room looked out over the beach and the motel's dog run. It was clean and everything worked (e.g., fridge, bathroom, lights). Access to the beach was easy. Breakfast was comparable to other free breakfasts. This is my second stay and this location works well for us traveling with our dog. Will be back.

The staff was attentive and we had a full breakfast everyday, which was great because it gave us more time not having to search for a restaurant and had more time with family. Our room also had an awesome view of the beach! I would stay here again!

It was right on the beach and had a great view

Clean room

Friendly staff, cleanliness and great breakfast!

Great location, on the beach, great amenities, awesome breakfast.

I stayed in the apartment (manager's suite) for my birthday. The 2 bedroom apartment is really nice. I only get that unit every visit. I wish there was more than just that 1. Has the perfect amount of room. I feel like I'm at home. The stove and oven was replaced with a cook top. I usually host my annual Thanksgiving Dinner here and prepare everything. This time, I was going to make peach cobbler. I go to turn on the oven and it wasn't there. ?. I love the fact that the kitchen table was replaced, but I don't like the folding table. Doesn't fit the decor. Other than that, everything else was perfect.

Only thing that was a negative was the workers with their big trucks making a lot of racket when they left in the morning.

Luke warm shower

Room smelled like dog, had to buy air freshner cause it was gross.

Everything! Location, room, staff and breakfast The bed killed my back but that would not prevent me from staying again.

The suite was better than expected. It accommodated 6 of us comfortably. I opened the window for maybe an hour but we ended up getting a party of ants, so wouldn't recommend that if on the bottom floor. Our room didn't get cleaned, but we were able to ask for more towels. Location was perfect for us. I would book again for a short visit for sure.

Very clean room. Very spacious. I had a full kitchen and which I loved. Would definitely stay here again

Awesome ocean view

Not fancy, but nice enough. The room and furniture looked a little dated and the carpet was stained. But it was very clean and comfortable enough. Two large newer TVs in the room. The staff were really friendly and the breakfast was much better than expected. Over all, a great deal for the price.

The room was great. It offered just enough space for what was needed. The free breakfast was also great. We were even able to get to watch the beach a bit on the last day. Would definitely recommend.

The room was great. It offered just enough space for what was needed. The free breakfast was also great. We were even able to get to watch the beach a bit on the last day. Would definitely recommend.

Accommodating and friendly staff. Easy access to beach. Coffee was great. Breakfast was great. Nice balcony. Dog was treated like a queen. Just stayed the one night but hope to be back

Accommodating and friendly staff. Easy access to beach. Coffee was great. Breakfast was great. Nice balcony. Dog was treated like a queen. Just stayed the one night but hope to be back

Staff was friendly and everything was clean.

Staff was friendly and everything was clean.

Staff hard working and helpful!

Staff hard working and helpful!

Everything was great accept the AC/Heat unit. It didn’t stay consistent at all. Either too hot or too cold in the room. But the other part of the stay and room was good! We enjoyed. Just please check the air/heat.

Everything was great accept the AC/Heat unit. It didn’t stay consistent at all. Either too hot or too cold in the room. But the other part of the stay and room was good! We enjoyed. Just please check the air/heat.

Everything was satisfactory until I seen a cockroach and that did it for me. But the staff was so friendly and polite I would cook them again if I’m ever in the area.

Everything was satisfactory until I seen a cockroach and that did it for me. But the staff was so friendly and polite I would cook them again if I’m ever in the area.

Perfect room, balcony, staff was great

Perfect room, balcony, staff was great

Yes it was

Yes it was

Clean room with a good view. The only issue was it took about 7-8 minutes of running the shower before the water started to warm up.

Clean room with a good view. The only issue was it took about 7-8 minutes of running the shower before the water started to warm up.

Staff is amazing!

Staff is amazing!

Quiet, clean, and friendly staff.

Quiet, clean, and friendly staff.

Excellent cleaning staff

Excellent cleaning staff

It’s was very nice and clean for the price!! It took the hot water 30 min to heat up.

It’s was very nice and clean for the price!! It took the hot water 30 min to heat up.

Everything was great

Everything was great

One of the housekeeping staff stopped me and my son as we were walking back from the beach, to ensure we saw the dolphins just off the shore AND a submarine...we almost missed it and would have, had he not stopped us. Good people working here, very quick walk to the beach, and convenient to the overall area.

One of the housekeeping staff stopped me and my son as we were walking back from the beach, to ensure we saw the dolphins just off the shore AND a submarine...we almost missed it and would have, had he not stopped us. Good people working here, very quick walk to the beach, and convenient to the overall area.

Room was good most of the time, at first they tried to put me in a different room because of a maintenance problem but I was eventually able to get the room I picked. There was a power outage and one of the TVs was not functioning properly.

Room was good most of the time, at first they tried to put me in a different room because of a maintenance problem but I was eventually able to get the room I picked. There was a power outage and one of the TVs was not functioning properly.

Clean and well done

Clean and well done

It was

It was

The room was bright and clean, as was the food buffet. The hostess was so kind and pleasant, she was a joy! But the food was just barely edible.

The room was bright and clean, as was the food buffet. The hostess was so kind and pleasant, she was a joy! But the food was just barely edible.

Very nice clean spacious

Very nice clean spacious

The bed was comfortable and the location was very convenient for us. We’ve stayed here before, we will stay here again!

The bed was comfortable and the location was very convenient for us. We’ve stayed here before, we will stay here again!

All the staff we interacted with was very nice. Despite being the of season and right before a holiday, the breakfast trays were tensed to and the food was warm. Small hiccup when we arrived remedied quickly. Very nice view.

All the staff we interacted with was very nice. Despite being the of season and right before a holiday, the breakfast trays were tensed to and the food was warm. Small hiccup when we arrived remedied quickly. Very nice view.

Nice staff, clean room, had a couple issues with the heat in the room, but staff came to fix quick.

Nice staff, clean room, had a couple issues with the heat in the room, but staff came to fix quick.

Great

Great

Clean room, friendly staff, good parking. Thank You!!

Clean room, friendly staff, good parking. Thank You!!

I never found the breakfast room. First night i had a hot shower. The next shower ibhad no hot water. Was hot at the spout but as soon as i pulled the button for shower it went cold. People above took a shower and you cluld hear water dripping. I found a puddle forming from water coming from under the kick board of bathroom. Right below where it was dripping. The $30 per pet PER NIGHT was ridiculous. I was travelling with 2. I can see a fee but refund at least half when staying for longer than a night!! I was there for 4 nights! The fees DOUBLED my price to stay!!

I never found the breakfast room. First night i had a hot shower. The next shower ibhad no hot water. Was hot at the spout but as soon as i pulled the button for shower it went cold. People above took a shower and you cluld hear water dripping. I found a puddle forming from water coming from under the kick board of bathroom. Right below where it was dripping. The $30 per pet PER NIGHT was ridiculous. I was travelling with 2. I can see a fee but refund at least half when staying for longer than a night!! I was there for 4 nights! The fees DOUBLED my price to stay!!

Great price for the area. I appreciate the staff!!! They were amazing

Great price for the area. I appreciate the staff!!! They were amazing

Staff- asked front desk to explain why I paid full price on Expedia then was charged $116.43. She seemed dazed and confused and couldn’t figure it out. She said she would have manager call, but that never happened. From her point of view, maybe $100 deposit, which is more than most hotels, but she had no explanation for the $16.43. So, frustrated, I ask her to just print my receipt so I would have backup. She said she couldn’t do that because there’s nothing to print. I left SMH. If they don’t get it right I’ll just dispute credit charge. Really not a nice stay at all. View of Bay was good. Nice place to walk, also.

Staff- asked front desk to explain why I paid full price on Expedia then was charged $116.43. She seemed dazed and confused and couldn’t figure it out. She said she would have manager call, but that never happened. From her point of view, maybe $100 deposit, which is more than most hotels, but she had no explanation for the $16.43. So, frustrated, I ask her to just print my receipt so I would have backup. She said she couldn’t do that because there’s nothing to print. I left SMH. If they don’t get it right I’ll just dispute credit charge. Really not a nice stay at all. View of Bay was good. Nice place to walk, also.

We had issues with not having cold water in the sinks, they do not clean your room. We had to ask them to take the trash and dirty towels out of the room.

We had issues with not having cold water in the sinks, they do not clean your room. We had to ask them to take the trash and dirty towels out of the room.

Served its purpose

Served its purpose

We had a great stay. The layout of the family suite splits the space into 2 separate rooms, which we really appreciated (no door between the rooms, though). The property is right on the beach; some rooms have a beach view (ours didn't). Free breakfast goes till 10. We stayed Sat/Sun, and there was a different menu each day (plain omelet/ home fries/ sausage - Sat; bacon/ scrambled eggs/ biscuit and gravy - Sun.). Cons: The hotel is right by the main road, so the noise of traffic is quite loud and constant even in the evening. However, you can't hear it when you're behind the building and on the beach. It does make going out very convenient.

We had a great stay. The layout of the family suite splits the space into 2 separate rooms, which we really appreciated (no door between the rooms, though). The property is right on the beach; some rooms have a beach view (ours didn't). Free breakfast goes till 10. We stayed Sat/Sun, and there was a different menu each day (plain omelet/ home fries/ sausage - Sat; bacon/ scrambled eggs/ biscuit and gravy - Sun.). Cons: The hotel is right by the main road, so the noise of traffic is quite loud and constant even in the evening. However, you can't hear it when you're behind the building and on the beach. It does make going out very convenient.

I always ONLY stay at this hotel in Norfolk!!!

I always ONLY stay at this hotel in Norfolk!!!

It was okay. The view is great and since it’s literally on the beach, it’s just a few steps from it. The room was averagely cleaned. I will say, the bath tub was clogged with water and it turned out it was because of the stopper but I assumed house cleaning would’ve done a check before we arrived. I found some stains on the bed cover so I removed it. Breakfast was also okay. The staff was really nice and welcoming. Overall, if it’s a quick stay, it works.

It was okay. The view is great and since it’s literally on the beach, it’s just a few steps from it. The room was averagely cleaned. I will say, the bath tub was clogged with water and it turned out it was because of the stopper but I assumed house cleaning would’ve done a check before we arrived. I found some stains on the bed cover so I removed it. Breakfast was also okay. The staff was really nice and welcoming. Overall, if it’s a quick stay, it works.

Everything from the courtesy of the front desk employees to the quality of my room. Super great! Each time I'm in Norfolk, I ONLY stay at this hotel.

Everything from the courtesy of the front desk employees to the quality of my room. Super great! Each time I'm in Norfolk, I ONLY stay at this hotel.

Aging and stinky, people were nice and decent continental breakfast

Aging and stinky, people were nice and decent continental breakfast

⸻ I had a great stay at the Best Western Plus Holiday Sands Inn & Suites in Norfolk. The staff was friendly, the room was clean and comfortable, and the overall experience exceeded my expectations. I really appreciated the hospitality and the attention to detail throughout my stay. Thank you for making my visit enjoyable, definitely an Excellent rating from me!

⸻ I had a great stay at the Best Western Plus Holiday Sands Inn & Suites in Norfolk. The staff was friendly, the room was clean and comfortable, and the overall experience exceeded my expectations. I really appreciated the hospitality and the attention to detail throughout my stay. Thank you for making my visit enjoyable, definitely an Excellent rating from me!

The staff we're verry nice and accommodating

The staff we're verry nice and accommodating

The room didn't over look the beach, but it was fine. Easy walk to the beach was nice.

The room didn't over look the beach, but it was fine. Easy walk to the beach was nice.

Brilliant View and great service

Brilliant View and great service

The room was clean, organized and smelled wonderful. The staff was amazing with helping me to get checked in.

The room was clean, organized and smelled wonderful. The staff was amazing with helping me to get checked in.

Good stay

Good stay

I make this my go to hotel in Norfolk being that its close to my job on the base. Room is always clean upon arrival, great staff . My main complaint is the wifi has issues. Corporate needs to address this.

I make this my go to hotel in Norfolk being that its close to my job on the base. Room is always clean upon arrival, great staff . My main complaint is the wifi has issues. Corporate needs to address this.

The room was clean and modern. Beautiful balcony views and a decent free breakfast. The fenced in dog area and access to the beach was an added bonus, I would definitely stay there again.

The room was clean and modern. Beautiful balcony views and a decent free breakfast. The fenced in dog area and access to the beach was an added bonus, I would definitely stay there again.

I purchased a balcony with an ocean view room and while I could see the ocean-I was on the first floor and it was what I expected for my purchase. Desk staff was very nice! Overall needs to be updated but ok

I purchased a balcony with an ocean view room and while I could see the ocean-I was on the first floor and it was what I expected for my purchase. Desk staff was very nice! Overall needs to be updated but ok

Crystal, at the front desk had a super friendly smile while checking in and out. I really enjoyed talking with her.

Crystal, at the front desk had a super friendly smile while checking in and out. I really enjoyed talking with her.

Great reception associate!

Great reception associate!

Friendly staff not to far from the airport and 20 min. from downtown.

Friendly staff not to far from the airport and 20 min. from downtown.

The room was clean I really enjoyed the fact that the TV was huge. I enjoyed the ocean view

The room was clean I really enjoyed the fact that the TV was huge. I enjoyed the ocean view

The only area for improvement would be the breakfast experience. The food was good and provided a nice start to the day, but I noticed that about 20 minutes before breakfast was scheduled to end, the attendant began announcing the upcoming closure and started cleaning and sweeping. This approach felt a bit rushed and made it difficult for guests to finish their meals comfortably. It would be better if cleanup began after the official breakfast hours, so guests could enjoy their food and find a place to sit without feeling hurried. A more considerate cleanup schedule would definitely improve the overall experience.

The only area for improvement would be the breakfast experience. The food was good and provided a nice start to the day, but I noticed that about 20 minutes before breakfast was scheduled to end, the attendant began announcing the upcoming closure and started cleaning and sweeping. This approach felt a bit rushed and made it difficult for guests to finish their meals comfortably. It would be better if cleanup began after the official breakfast hours, so guests could enjoy their food and find a place to sit without feeling hurried. A more considerate cleanup schedule would definitely improve the overall experience.

Wonderful hotel right on the beach, decent hot breakfast included. Friendly staff.

Wonderful hotel right on the beach, decent hot breakfast included. Friendly staff.

The staff was awesome and the beach view was amazing to see everyday

The staff was awesome and the beach view was amazing to see everyday

The beach view is amazing with easy access to enjoy the sand and surf. Great place to stay!!

The beach view is amazing with easy access to enjoy the sand and surf. Great place to stay!!

The stay was nice and staff was great.The floors in the bathroom and small kitchen needed to be swept and mopped. That was the only negative thing of staying here.

The stay was nice and staff was great.The floors in the bathroom and small kitchen needed to be swept and mopped. That was the only negative thing of staying here.

The room was clean and inviting. There was one layout design flaw which we pointed out, (where the towel rack was located) and they accepted the recommendation graciously.

The room was clean and inviting. There was one layout design flaw which we pointed out, (where the towel rack was located) and they accepted the recommendation graciously.

Our flight was delayed 12 hours so we arrived at 1am and was pleasantly greeted by Janae. Checked in to our room on the 4th floor. Fabulous view of the Chesepeak inlet. Room was clean n well appointed. They had just freshly painted the exterior of the building. Looked very nice. Great price considering that breakfast was included and there was a coffee maker in the room n the lobby area. Michelle the housekeeper was all smiles and gave us extra towels. We met Tina at the frontdesk on the way out. Super accommodating. And let me quick mention that this hotel has a lil fenced in dog park relief area and an expansive beach to walk your dog.

Fanastic stay

Clean room

Loved the beach access! Clean rooms, great service from staff all around. The staff who helped us check in at 1:00am was very helpful and accommodating. We will be back for sure

Clean and large room. Will be returning

Good time of year to visit, neither busy nor lonely. Breakfast selection good including yogurt machine with toppings. Probably a lot of guests track in sand on the hard surface room floors but staff didn't mop or vac it up so floor rather gritty which made us keep shoes on and continue to leave more sand. They changed wifi password which was inconvenient but a sign they take security seriously which we respect.

I wish we had better weather, but the walk to the beach was short and nice. The room was spacious and the little kitchenette was very nice. The carpet had some stains, but the sheets were clean and the modern lamps and bedside tables with ample plugs and USB A and USB C plugs was a nice bonus. Really liked the very clean and well stocked breakfast. The staff were happy and helpful and that made all the difference.

Great stay

Beach view from our room was great! Only thing didn’t like we had a little kitchen but no supplies. You had to go to office if you wanted. Room is what we needed but had a little odd smell.

Awesome staff! Recommend a balcony room.

First and foremost the staff was great. Secondly, the hotel was clean unlike the Econolodge down the street. This hotel is also right on the beach which was fantastic. Great staff, great location, and the facilities were clean.

The room was clean and the check in was pleasant!

The room was perfect for 4 friends staying together. Ample parking, quiet stay. Staff was so friendly and checked in to make sure we were doing okay. Saw a couple of nymph roaches, but honestly we weren't really bothered by it. Overall enjoyed our stay.

The hotel was Beautiful! It was clean, the beds were comfy, the view was incredible. The place was Amazing! I will carry the memories with me forever and I genuinely can't wait to go back and visit again! I'm actually hoping to get the same room I had last time. That would be Epic!

It was a bit pricy.

If you are particular about your bedding, I recommend bringing your own blanket, it's very limited. And if you have food allergies, the breakfast offerings can be limited (especially wheat allergy) though that is pretty standard for basic hotel breakfast.

The staff was amazing. Had an issue with our room and went back down to the lobby to let them know. Without any hesitation, they changed our room immediately. No issues with the new room. Stay was quiet and relaxing.

They overbooked the room type I had booked and down graded me without prior notification; then refused to compensate price difference because we booked through a 3rd party. Staff wasn't that friendly about the situation.

Beach access and view was amazing. Very happy with the room and staff.

Wonderful ocean/bay view! Clean. Breakfast at 0600.

This property needs a lot of maintenance. When I booked, I didn't realize it was so far from Atlantic Avenue and the Boardwalk. I will not be returning to this area. Beach access was a bear to trod down to. Our view of the ocean was blocked by the dunes. Not exactly what I expected and very, very disappointed.

There also was a slight musty odor.i do understand that they had some coastal flooding days before. So i tried to be understanding, once i was told the room was out of order and should not have been rented. I was pretty upset. The view was lovely but we didn't sleep much because the noise.

The room appearance was very nice and looked like it had been recently updated however it smelled awful like really cheap disinfectant. Even though the room looked very clean, it honestly smelled like a nursing home. The disinfectant smell is so strong, I wonder if it was an attempt to cover up another smell….

Clean room

Cockroaches, massive groups of people croweded in one room cooking over open firez in room. Angry homeless man shouting racial slurs in front of guests and slept in front of my door ( didnt real8ze until morning) mold , vomiting children. Gross

Check in was easy and quick rooms were clean

Liked that hostess was accommodating. We had our dog along. They were to replace the sofa bed mattresses yesterday. Concerned how that might be upsetting to our crated dog. She changed us to a room without a sofa bed so they did not need to access our room with the dog.

Staff was so nice and treated us like friends. The balcony view was amazing! The beach was very easy to get to and so clean! It was an amazing trip.

Did a great job, caring for pets with dog park area. And putting pet owners in roughly the same space. The room was situated well for animals, easy to clean, easy to keep clean. Staff was friendly

Great place to stay super nice staff

Van was an excellent team. Member her patience and her kindness were great thank you.

Overall a good place to stay, given the fact that hotel options are very limited in this area, this is the only place we find to be pretty clean and decent.

Nice place

We loved how it had easy access to the beach.

Older hotel, but clean. Breakfast was nothing special. Staff was super nice and helpful.

Outstanding guest service! Every person on staff that we encountered was friendly and positive. Very refreshing for someone that works in the hospitality industry and doesn’t always receive such a welcoming spirit. Room was just what we needed fir our 1 night stay.

The room I was put it was noisy all night long. I also was put into a dirty room in the fridge there was someone’s hair the floors were dirty and there was water all over the sink in the bathroom and something spattered all over the wall in the bathroom there was pee on the toilet seat and black stuff on the shower curtain. I talked to the manager and was told they couldnt refund me and I should’ve told them about it when I noticed everything. It was late and I was exhausted from traveling. It was almost like it was my fault for not saying something sooner. The manager told me that she could give me points on my account and that didn’t happen. So I reached out to Expedia to step in for a refund and the hotel declined the request and Expedia closed the case I had against them. Only thing good about the stay was the breakfast in my opinion. I will never stay and will tell all my military friends not to as well.

The not so good: there was mold in the shower; the wall was crumbling in the bedroom along the floor; I requested for our room to be swept and it was not, nor was there a broom I could borrow.

.

If you just want somewhere to stay and have ridiculously close access to a not crowded beach as well as a pool, this is the place for you. We had a suite which had 2 different bed rooms, one had a kitchenette (no utensils, plates, or cookware fyi), and the other had the bathroom. They were recently renovated and did not have any carpet. Our room was pet friendly and they have an outdoor fenced in pet area. Apparently the rooms in th tower with balconies had carpet still which was gross with the sand and whatnot (heard from another person staying at the hotel there). Breakfast was a normal hotel breakfast but well stocked even though people took plates upon plates of food out of the dining area to their rooms. The lobby had a coffee machine which had better and stronger coffee ans even did espresso drinks. We never used room service or cleaning of our room because of our dog so can't comment there. We would definitely come back. Can't beat the access and rooms for the price.

Checking in was so complicated. I had to cancel my reservation to re book because I could not use my parents if even though they were staying with us and they would also be in the same room. The staff was no able to work something else out or anything. They took the money off my card and still had to pay to rebook so the money already had took 5 to 7 business days to come back and I came on a Saturday

Invisible at check-in, floors dirty,

Conveniently located right at the beach, wasy access and easy check in.

A change of towels is necessary on a beach vacation. It is unclear why we didn’t receive towels on our second day after we asked the front desk for them.

The room had cockroaches, too many flies, and was not very clean.

It was nice for me and my family we booked two suites and have a good vacation. A couple of thing i would like to point out. 1). You should had small brooms and dust pans to each room. I asked house keeping and they had nothing. 2). Breakfast should be more then just pork sausages everyday. We were there for 6 days and everyday except 1 pork sausages was on the menu for breakfast. Other then that we had a good time

Great staff!

Things started out a little questionable, but everyone was nice and helpful. Had the suite with beach view, for the price yes I would recommend

Bed conform was OK . Room floor super dirty , bath tub super dirty , sink and bathtub clocked

Room was clean and well appointed. Much of the furniture was very new. Comfortable bed. Nice view from the window. Short walk over to beach. Enjoyed watching the sunset from the balcony. Would stay again.

It was nice as far as the location and the beach being in such close proximity. But I guess that’s all you’re paying for when you stay here cause the room was not very clean I got a suite with a kitchen and all but the kitchen floor was sticky and a lot of the surfaces were sticky. There was hair all over the room. The breakfast room was very small and each morning it’s filled to capacity. There was a lot of structural damage to the room. And the front desk staff specifically were all over the place I worked front desk at a hotel for many years and I was appalled at how I was handled they were arguing with one another In front of guests and they were very impatient. My family and I were determined to have a good vacation so thank goodness I didn’t base my trip solely on my experience at this hotel or else we would’ve had an awful time but you get what you pay for and this was all we could afford. The pool was a great addition and it was very nice.

Clean and relaxing. A very short walk to the beach. This was our second time staying and we will be back.

Only issue really was going for the breakfast. One of the ladies there was rude. We saw her for the first two mornings and on the third decided we didn’t want another interaction with her so didn’t go. Other than that it was reasonably priced and right on the beach

This place is really a hidden gem… It is super quiet and secluded, which I really like… The breezeway leads directly to the pool which leads directly to oceanfront you can’t ask for much more than that… And the staff was awesome. Every single person we encountered was great

Nice waterfront and good breakfast

Dog friendly. We are staying again on our way home

Staff wasn’t the friendliest, didn’t have the type of room I reserved available, so they downgraded my room with nothing besides a shrug. The Main Street is loud and you hear cars and motorcycles racing by all night.

Property description says pet friendly but upon check in was told cats are banned from their hotel and was told my reservation would be cancelled and no refund given even though I was denied a room since I had a cat!

Good location especially if you like the beach.

We stayed for 5 days in one of the apartments. It was quiet and close to the beach. The beach was not crowded and water was clam. The room wasn’t the cleanest so we bought some cleaning supplies and a broom. And if you need cooking supplies you have to go to the office and get them.

Friendly staff , clean room

AC was too noisy as well as fan in the bathroom. Rooms with dogs ( barking when you want to rest) should be in a specific area.

Was very nice for the cost

Hotel & staff were nice. But the manager has a terrible attitude.

I booked a room with a view and that is not the first floor. When asking to change rooms the staff was unprofessional and didn’t cooperate at all and even ignored. Wi-Fi is bad and my view was the dog bathroom. Will not be back again!!!

The staff was friendly, and I enjoyed being right on

Loved the breakfasts , ac in the room dripped alot of water and the drain in the tub needs cleaned out . Slow draining

Property location was perfect, beach access right outside of motel. This bayside beach is not busy and low rise tides so perfect if you don’t want to be around a huge crowd. The front desk staff was so kind. I was able to text the front desk while still being on the beach asking them to bring towels to the room which was so convenient. The motel also offers free breakfast ( cereal, toast, baked goods, coffee, waffles, etc ) which is very nice not spending money on going out to breakfast every day. The room itself was dirty, when we arrived the carpet was dirty with crumbs and sand all over & carpet was pulled up in areas. The desk & chair in the room had crumbs all over. The bed itself was clean though, checked thoroughly for bed bugs and none to be found. Every time we used the shower ( yes the fan was on ) the fire alarm went off which was a bit concerning. Overall the location is perfect the stay would have been better if room was throughly cleaned.

Staff was very helpful. Room was nice enough furniture needed replaced couch was peeling. Bed was ok and we found extra blanket in closet. Location was great right in the beach. Dog park on property very convient. Breakfast area was cheery, clean and well stocked.

Excellent staff clean and nice

Hotel has been updated. Extremely clean. Great complimentary breakfast. Nice pool area Spacious room with bay view. Quiet area, highly walkable. Would stay again. Good value.

Amazing room exceptional staff and great rooms! Will be back for sure! Best hotel in Oceanview and I’ve been in many of them!

Loved my balcony view, all staff members were courteous & helpful. Great breakfast selections. Well maintained property.

Our stay was excellent. We loved the balcony looking over the ocean. The employees were very friendly and helpful. I wished you guys had a vending machine. When I needed 2 blankets. You guys only had 1 blanket.

An experience for my children

Terrific place, balcony room overlooking Chesapeake Bay and on the beach with a pool on the property.

Very easy access to base, and the beach.

Great location. Older hotel but with updates. Great beach access. My son and I banged our heads on the towel rack standing up from the toilet. Strange location for it

The staff was very friendly. Our room was clean and comfortable. We enjoyed being right by the beach. Will definitely stay there again!

Dislikes-pool not open, no way to wash off from being at beach, room not the cleanest, cookware said to be available however options were minimal.

I liked the fact that it is pet friendly and the beach is just a walk through the back of hotel

Comfortable

We wait 40 minutes for the shuttle bus at the airport

Access to the beach.

The location of this property being on the shore of the Chesapeake Bay and the view from our room balcony was the best. We enjoyed sitting out there and just taking it all in. A downside to that was our neighbors enjoyed relaxing on their balcony with marijuana and it was a little much at times (even though the property is 100% smoke free). The room was clean and comfortable (the floor could've been a little cleaner) and had a separate area for the fridge, microwave and coffee maker which I liked. We stayed 3 nights but only had housekeeping stop in one day and switch out some towels - we didn't have a door hanger in our room and I didn't call to request service so not a big deal. The daily breakfast is wonderful! Different egg and meat choice each day, waffles, cereal, breads, yogurt, fruit, juices and some good hot coffee. We definitely enjoyed the breakfast! This hotel is older but its in a beachfront spot, is clean with a great breakfast and a friendly and helpful staff - I would definitely stay again.

Clean room decent location

The staff is super attentive and friendly. Shout out to Van who made our stay very pleasant. Definitely recommend for a nice laid back beach vaca!

Quiet nice

I was charged 100.00 for deposit and am still waiting to get it back...there was an ant infestation in the room and the pool was not open

Staff was amazing

The walls are so thin that you can hear everything, we didn’t get any sleep cause the neighbors were loud and you could also hear the noise of the street because the walls are so thin. The only good thing was that it was steps away from the beach.

Convenience to beach, airport and other locations.

Good location on the beach. Facility is partially renovated. It's attractive but not fully up to date with sufficient power outlets.

This is an older hotel but with a newer addition. It has been kept up very well, clean & neat. Breakfast area was great. Front dest personnel were very nice!

Nothing

I was on the 5 floor, I have problem with hts,did not feel comfortable.

Wonderful Staff

IWe enjoyed our stay and yes everything was nice, the room was clean and staff gave a great service, they were kind and breakfast was awesome and we want to return in the month of July.

My mom and I had the best experience at this place. The staff was amazing and so helpful. Our room was so clean and the breakfast was delicious. We will stay here again.

Great Stay. Great Staff.

You get what you pay for.

Clean rooms. Didn't smell like a hotel. Bathroom was one of the cleanest I have ever seen in a room

We cane when The pool wasn't open..boo hoo

Nice rooms perfect for families, great locations.

The room was spacious and beds were comfy- the room seemed more updated for the age of the property. The bathroom was inconveniently small and needs a lot of updating- it seemed dirty given the age, even though it was probably thoroughly cleaned. Breakfast was just okay- one in our party got sick so we didn’t eat it after the first two days. The staff was friendly, but we did have to request items since they don’t clean the rooms daily. There is not much at all to do in the area, and I wouldn’t consider it a safe walkable place. My biggest issue was the marijuana smell that seems to linger in the elevator- I switched to climbing stairs to avoid it! Not the worst place I’ve stayed, but can certainly use improvements.