Red Roof Inn & Suites Newport News

The entire first floor smelled a stinky bathroom. The elevator was broken and the put me on the 5th (top) floor.

They charge too much for a dirty, run down facility that doesn't care about their customers. Their breakfast is a joke and the burned down car in the lot and busted windows on the building suggest this is a less than 1 star establishment.

Disgusting, don’t stay here!!!!

Only thing I was disappointed was that a cleaning rag had been left in the room and for ever how long I don’t know but the room had a stench and I just delt with it!

Ice machine was not working on 4th floor, Parking was ok, no issues, Breakfast is not the best. No eggs,, they just give you the basics. Carpet was dirty. Coffee wasn’t the best. It was warm not hot. Elevator was out of service for the 2 days I stayed there. I do not recommend this place. Save up for a better hotel.

The worst hotel experience of my life! I was scheduled to stay June 4-7. I will spare you the long list of complaints. I will just tell you this- I woke up at 1 am on 6/7 to use the bathroom, light came on and there were ROACHES everywhere. immediately went to pack up and found several in my bed and in the drawers. No one at the front desk, to talk to. Loaded up my car, dropped keys off and left. Had to drive two hours to get home in the middle of the night! NEVER again.

Elevator not working, refrigerator not working, toilet horrible sound.

Bring your own shampoo and toiletries

Location Nowhere to eat nearby. Insects in room

Disappointing

Cost efficient and reasonable services. Mattress was firm; therefore, I did not have any pain in my neck and back.

TV was broken. Phone was broken so I couldn’t ask about the TV. Smelled like urine outside the door. I would give it a zero if I could.

Room was dirty. Smoke detector in room was open with no battery. Elevator hasn’t been inspected since 2023

Only good thing about this place is the convenient location, other than that wouldn’t recommend.

On the Expedia site it said connecting rooms were available, after several calls and messages we were finally assured we would get a connecting room because we had children but the rooms were not connected, it was a lie, when I asked to be switched to the promised connecting rooms they told use they don't have any. On the Expedia website it advertises a buffet breakfast, that is a second lie. It is actually a VERY bare "continental breakfast with sub par coffee, stale toast and muffins, cereal dispensers, a small waffle maker, but it is unclean. Everything was mostly gone by 830am when we came down, we were utterly disappointed. I want to reiterate that there is no possible way this can be called a buffet and this was the single reason I booked these rooms over other hotel choices. Another issue was our rooms were barely turned over for new guests. Room one had one half used roll of toilet paper (no spare rolls), broken roll dispenser and a mostly empty tissue box. Room two had two half used toilet rolls, I firmly believe they recycle used product to save a buck. Food was also left in the 2nd room microwave from a prior guest, it was a disgusting mess. After our first day out we came back to find no house keeping was done to either of our rooms, when I brought it to the front desk's attention they told me I have to request it every morning of my stay. Their excuse is that they have received guest complains of theft by the staff! AND THEIR BEDS ARE ROCK HARD!!

Exceptional

The room was nice, but the tub would get easily clogged and took forever to go down, food was ok a little disappointing that the breakfast was small, I wish they would put better pillows and blankets the blanket was a bit rough. Otherwise the hotel was nice.

Everything about this place was poor, we left immediately because they refused to clean our room. Thennto too it off the front desk clerk said even if it was clean our health was at risk!! Shut this place down

Bad

We nice staff. The room was okay for a small budget. Small pillows and did not have a remote for the TV. Had to move room and srill no TV remote.And the staff could not connect one.

Still waiting for refund. Booked with them and when I got there I was told that the rooms were all sold out

When I entered the room, it was a bug on the floor, the sheets were dirty, there were holes in the walls, and the safety bar on the door was broken. I went back. To the front desk and told them that the room was not clean, and I wouldn’t be safe staying there on top of the fact that I didn’t even get the room that I reserved, they told me I had to call Expedia and are still trying to charge me for the room.

It was a good hotel if you are just spending A night. One single night. When we first arrived I checked in, but it wasn't a check in like I'm used to. The guy was nice but didn't speak much English. I had to correct my address and he said he corrected it but I never saw the correction. That and I had my debit card ready to pay because I did the reserve now pay later option. Instead of using my card right then and there he said it was already paid for. Needless to say I was very confused. The room was ...ok...small for an accessible room which is what I wanted since I have a child under 1. The more space the better but this didnt quite have much space. I also didn't realize our bathroom had a timer for the light. Having to jump out from the shower to jump in front of the sensor is funny now but it wasn't at that moment where I could have slipped and hurt myself. The curtains were very noticeably dirty still. The breakfast buffet was... scarce....even for 8 am considering they open at 7 am...again, good for 1 single night. Full vacation? Forget it! That and I think a homeless guy walked in at some point...he didnt seem friendly, clean or even a person staying at the hotel so...yeah...That and we found out later on the front desk attendant was also the front desk attendant for the hotel across the street. No wonder he seemed frazzled.

It was nice and close to the Fort Eustis.

It was nice and close to the Fort Eustis.

Stale, musty odor. Room under construction, lights didn't work, didn't always have hot water, TV didn't work. Key card had to be reprogrammed every day.

The location. Stale, musty odor. Room under construction, lights didn't work, didn't always have hot water, TV didn't work. Key card had to be reprogrammed every day.

Vent.

location nothing .it was a poory operated hotel, smelled like smoke, people hanging around outside, kids roller skating in the parking lot. People are living there long term, its run like a low income apartment complex instead of a short stay hotel

location nothing .it was a poory operated hotel, smelled like smoke, people hanging around outside, kids roller skating in the parking lot. People are living there long term, its run like a low income apartment complex instead of a short stay hotel

Sold my room

THE day front desk worker was at least apologetic about the dead caterpillars. He gave us a broom to clean them up. We understood about them. It had rained and the proximity to the water, it’s something that happens. We went to dinner, came back to ROACHES. I lifted the toilet seat and there were two roaches running across the toilet, then one on the TV. We requested another room, after contacting the corporate customer service and waiting outside for the front desk person to appear. The second room was WORSE. Another guest was attempting to help us move to the other room. Opened the door to ROACHES on the wall and on the floor. Front desk said that the ROACHES wouldn’t bother us 😡 And we had to wait to speak with the manager in the morning. We left and slept at a rest stop, unable to get any rooms after midnight. Still tryibg to get a manger on the phone.

Staff and parking was great. A few renovations are going on at this time to continue to improve this hotel. My family was happy about the pricing and friendly staff. The breakfast was great and there are security cameras around the building to help customers feel safe.

Stuff was in dis repair paint missing walls, dirty sheets, and stains, and there were roaches behind the microwave

The price Stuff was in dis repair paint missing walls, dirty sheets, and stains, and there were roaches behind the microwave

Convenience Smell, beds very hard can feel all springs inside mattress

Smell, beds very hard can feel all springs inside mattress

Bad

I called to get a refund and I still don’t see it

We got there in the evening and brought home-cooked food for our son. The attendant let us use the breakfast nook for our dinner, just asking us to clean up after ourselves. The attendant was courtious throught the whole check-in/ dinner procedure.

We got there in the evening and brought home-cooked food for our son. The attendant let us use the breakfast nook for our dinner, just asking us to clean up after ourselves. The attendant was courtious throught the whole check-in/ dinner procedure.

everything

Superb

Bad

Bed bugs in room did not stay the night. Difficult time getting refund even with video proof

Staff was helpful during check-in and check-out, the hallway inside Building B smelled like cigarette smoke but the room itself was clean and didn't smell. Stay was pleasant enough and ticked my boxes for a clean place to sleep with a clean shower

Good

The floor was absolutely filthy. Walked around in my socks for a very short time and the bottom of my socks were black. There were no elevators. I had to carry my heavy bags up and down the stairs. The cold water in the bathroom didn't work. I stayed in room 205.

Disappointing

The cold water in the bathroom didn't work. I stayed in room 205.

Bad

Staff was nice. Property is old and tore up. First room tv didn't work pulled back sheets and there was huge stain. Staff switched room tv didn't work, sheets where slightly better. Solution: I always carry Lysol, I sprayed bed down, went to Walmart and got bed in bag, watched movie on phone and went to sleep. It was cheap and somewhere to sleep for night. I checked in at 1130 at night and was gone by 9am .

Adequate parking and the stay was very comfortable

Walls in room had patched holes, and large areas had been painted with different, unmatched colors. Many areas were not clean. Iron had red material stuck to it and could not be used.

Exceptional

I was meet with a couple of baby roaches and slugs at the door. Room needed to be swept better. There was not enough towels and wash cloths for the amount of guests. Even after having to buy my own broom to sweep up some of the dead slugs and few more popped up during my stay. Upon arriving to the front desk to check in, the worker was complaining about the laziness of the other shift workers without greeting first.

Perfect

Everything

My room had crushed dead bugs in it and hair on the floor near the bathroom sink. And I didn't have a full size towel in my room. When I took a shower I had to use a hand towel to dry off

Exceptional

Smelled like a weed wagon

The worst stay ever. Cylinder blocks with a blanket would have been better than the beds here. The facitily lacks in repairs and maintenance. The bathroom sink would not drain. There were bugs in the bathroom.

Room was not very clean. Found trash around one of the night stands when I was looking for the reason the night stand lamps and clock wasn’t working. Found out they weren’t plugged in. So, I plugged those in behind the mattress, nothing. Tried the switches on the wall. Nothing. So then I plugged them into a long extension cord that plugged into ANOTHER outlet on the same wall. Nothing! Two switches at the entryway did nothing. That’s when I noticed the electrical conduit coming out of the ceiling from somewhere else to power the TV, fridge, two lamps, and a power strip. The duvet cover was soiled with something white in drip pattern. The bathtub drained extremely slow. The stairwell strongly smelled of marijuana often. The back door that requires a key card doesn’t close. The breakfast wasn’t. If waffles are the only thing you want to eat, then you’ll be fine. My key card stopped working on my second day. Two attempts (two trips to the front desk) didn’t correct it. Finally fixed with management coming up with the “special key”. The laundry detergent vending machine didn’t operate. The room across the hall had set all of their trash outside their room, it sat there for a day and a half until it was finally removed. The blinds and curtains were broken! Oh! And, when I checked in there was a sign saying to go next door to the Red Roof Inn for assistance. Met that clerk halfway there. The property was not kept up. If they offer room 229, don’t take it!

Quiet, breakfast was ok

i did not like anything i will never stay there again!

Red roof Inn , the I settle for the Comfort Inn but , the rooms had mold in some of them , bad smell in one on them. But over the staff in the evening was much kind then the staff in the morning. I had to shorten my stay because the room wasn’t very comfortable. Only stayed one night . The Staffing in the morning asked why I would stay the whole time. I was just honest with her that the rooms had mold in it rooms . Overall it was very good condition but it’s low end hotel, motel ,

Very poor

Staff Tv did not work the whole time we were there there bugs

Tv did not work the whole time we were there there bugs

Sign says Comfort Inn when address was previously the Quality Inn. Rode around 1/2 hour

The bed was comfortable The breakfast was awful. The TV didn't work at all. Tge toilet stopped working and the staff didnt care.

Sign says Comfort Inn when address was previously the Quality Inn. Rode around 1/2 hour

The breakfast was awful. The TV didn't work at all. Tge toilet stopped working and the staff didnt care.

The hotel is a quality inn online. Its very confusing because its actually a Comfort inn . This should be listed somewhere

The room was disgusting. It smelled so bad (from cigarettes) I had to eat my dinner in my car. There was a hair in the bed that looked like pubes, and the room was disgusting. I had a room for a second night but cut my trip short and left. I showered as soon as I got home and washed the clean clothes I had taken because they stink if that room.

Poor breakfast

First off the hotel isn't even the same name you book it under. The smoke alarm in our room was beeping all night long, the blinds do not close and the toilet was leaking, got our clothes soaked. The area is sketchy too. I left my kids outside (23 and 14) to go get a cart for our luggage and a man was trying to circle our car until they started being very loud. We only stopped to sleep on our way home but i would never book again.

Pleasant

Exceptional

Disappointing

Superb

Property was dated. Though the rooms were clean, the paint was chipped in a lot of places. I saw a front desk person on Friday when I checked in, but Saturday and Sunday for the front desk you had to go over to the Redroof Inn. Breakfast was lacking. Bread and mini muffins, cereal, and apples. I would not recommend this place.

Passable

The person (male), at check in had a blah attitude, not very friendly.

No ice machine working

Internet wasn’t that good

This property is roach infested every way you look that was a roach in both buildings in all three buildings. There were roaches. Please do not go here. It’s unsuitable to even have children there messes with your breathing and all that stuff I killed for them roaches.

You have to ask for room service. I asked twice and never got any. You can hear everything happening in the halls as the doors aren’t sealed properly, no hot water for 2 days. No breakfast. Other than that the room was okay at best. Some lady threw a basketball at my truck. She was tweaked out and after I got out to confront her she started dancing and didn’t even care. I think they live at the hotel which is crazy to me. I might just of had terrible luck with this hotel but that was my experience and I don’t usually write reviews but I had to on this one. I’ve stayed in over 100 hotels and this one was by far the weirdest.

Literally nothing besides our room being on the end. There was trash everywhere in the hallway which smelled. Our room was not clean. There was no smoke detector, a massive hole in the wall, the toilet was nasty and there was hair and such in the bed. It was disgusting. Luckily we only slept there but it wasn’t worth the money in the slightest.

Literally nothing besides our room being on the end. There was trash everywhere in the hallway which smelled. Our room was not clean. There was no smoke detector, a massive hole in the wall, the toilet was nasty and there was hair and such in the bed. It was disgusting. Luckily we only slept there but it wasn’t worth the money in the slightest.

Nothing Everything. Dirty, stained sheets, broken lamps hanging from the ceiling.

Nothing Everything. Dirty, stained sheets, broken lamps hanging from the ceiling.

Motel had a bad smell. Front desk staff was running motel next door also. Beds were uncomfortable. Definitely not a $80 a night room. Very disappointed.

Very good

Pet freindly.but the coach roachs should not be.get what you pay for

My husband and I checked out before 11 am ( check out time), we would told that we could not wait for our ride to come, our property had to be off of their property quickly. So my husband moved our belongings to the woods behind the motel, my husband and I was siting back in the woods waiting for our ride. The black guy who ran the front desk saw us sitting there and told us that we couldn’t and that we were no longer able to rent a room there. I had to have the ac on and the window open to get air because the room right next store to mine (152). There was weed being smoked and cigarettes being smoked and I have to get air to me because I have asthma and highly allergic to weed. I have told the front desk, ( black guy was working), he was rude as hell and told me to mind my own damn business and he doesn’t care about my health. He also informed me not to speak to anyone else about the issues or he will find a way to make sure we would never be able to rent a room at the red roof on warehouses close blvd, again. The black guy who ran the front desk

My husband and I checked out before 11 am ( check out time), we would told that we could not wait for our ride to come, our property had to be off of their property quickly. So my husband moved our belongings to the woods behind the motel, my husband and I was siting back in the woods waiting for our ride. The black guy who ran the front desk saw us sitting there and told us that we couldn’t and that we were no longer able to rent a room there. I had to have the ac on and the window open to get air because the room right next store to mine (152). There was weed being smoked and cigarettes being smoked and I have to get air to me because I have asthma and highly allergic to weed. I have told the front desk, ( black guy was working), he was rude as hell and told me to mind my own damn business and he doesn’t care about my health. He also informed me not to speak to anyone else about the issues or he will find a way to make sure we would never be able to rent a room at the red roof on warehouses close blvd, again. The black guy who ran the front desk

The room was clean and cozy. The breakfast was sparse. They offered one cereal, milk, yogurt, mini muffins(that were hard) and a single waffle maker. That’s it. The elevator, lobby and hallways were not as clean as the room was.

The room was clean and cozy. The breakfast was sparse. They offered one cereal, milk, yogurt, mini muffins(that were hard) and a single waffle maker. That’s it. The elevator, lobby and hallways were not as clean as the room was.

It was clean and very well kept house keeping was on point and quick and the front desk staff were amazing they were very polite and helpful Nothing I liked everything

I would have to go to the front desk everyday until someone came to my room and fixed the tv and now the microwave is out

Nothing Everything. Probably one of the worst hotels I’ve ever stayed in. Black mold, stuff on walls that was dirty, the heating unit itself didn’t work, had a “portable” one.

Pleasant

Bugs in the room and they don't answer the phone

Clean and comfortable

Clean and comfortable

Sometime the key card don't work

Every thing

Nice The quietness

Nice stay!

The room was basically clean. The doorway to the toilet/shower was too narrow for my walker to get through. That was a bummer. The room smelled of smoke. I couldn't get the vending machine to work, so I was hungry. see above

The free Wifi was nice There were used tissues by the AC vent, hair was located on the shower walls, which did not match the current individuals occupying the room, and there was random plastic trash tucked behind the mattress. The "gym" had one workout bike and bags of miscellaneous items pushed up near the mirror. I also want to note the interaction we had with the man at reception. The man just kept going on and on about his "125 IQ" and that he couldn't be in the military because he "can take orders from people who aren't as smart" as him. The whole conversation was off-putting and honestly annoying. Also, please keep in mind that this hotel is near a gentleman's club, and you'll run into some interesting individuals later in the evening

It’s a bed. It was a sketchy place. Not the cleanest. Had to check to if my car wasn’t stolen lol. Weird smell. Mold.

Good

Very close to base where we needed to be. Met all our basic needs

nothing at all there are cockroaches, the beds are hard as a rock, the rooms were filthy, there were bugs everywhere, nothing in the place worked, the staff was rude and unhelpful, no towels, no garbage bags, no ice, all the fitness, conference rooms were closed, i paid for an upgraded room and got none of it

Location was great, Staff was very helpful with great customer service. Room was clean and comfortable, will definitely go back. Thank you. Everything was great.

Price was good and it was easy to find Never anyone behind the desk. Had to wait over a half hour several times. Many things were broken including the front door, the juice machine, the refrigerator at breakfast. Windows were dirty as well as the floors. AC didn't work and was very dirty.

Location was a bit remote.

Quite comfortable Beds and very quite place. The staff were really friendly.

Super clean. Good location off highway. Very affordable. Cable TV did not work. Shower head fell off during shower and needs to be replaced (Rm 232). They have 1 person working front desk between this property and Red Roof Inn across parking lot ( Jamal is EXCEPTIONAL btw)

I have no complaints...

Everything i was very comfortable

Close to places. Beds a tad uncomfortable. Place was pretty clean overall and staff was great and very nice.

Close to places. Beds a tad uncomfortable. Place was pretty clean overall and staff was great and very nice.

Refund

Refund

The room was cozy and comfortable The floor in our room could've used some cleaning. Not having a microwave was very inconvenient.

The bed was quite comfortable to sleep on. The front desk receptionist made me wait 40 minutes before I could even check into my room. The toilet in my room didn't flush. The breakfast wasn't very good and didn't have a whole lot of variety. The area that the hotel is in is a super sketchy part of Newport News.

The property was clean it was quiet one time. Food was good could’ve had more better. Food Stafford real nice plenty of parking housekeeping was really nice and clean. No dislikes

The staff was very friendly and helpful

My wife was getting my wheelchair out of my car When she opened up the back of my and hit a pothole and rolled her ankle. No one was in the lobby after she checked us in. Then, we get into our room with black mold all over the ceiling, a curtain that won't close because of the asphalt missing out of the parking lot. I try to get into the lobby, and I almost fell out of my wheelchair due to the main threshold of the main lobby door. In our room, (131)there were blood stains all over floor,the bathroom had dried up blood in the corner's by the door. We had a guy stare at us through our window at 2am, and I used my light at him. He left quick. Breakfast wasn't even done when they said it would be and no one to check out. Don't worry, I will NEVER SUGGEST TO USE THAT HOTEL. I BELIEVE THAT someone should put that money back on my (hotel's.com account) don't send me anything back. 😤

My wife was getting my wheelchair out of my car When she opened up the back of my and hit a pothole and rolled her ankle. No one was in the lobby after she checked us in. Then, we get into our room with black mold all over the ceiling, a curtain that won't close because of the asphalt missing out of the parking lot. I try to get into the lobby, and I almost fell out of my wheelchair due to the main threshold of the main lobby door. In our room, (131)there were blood stains all over floor,the bathroom had dried up blood in the corner's by the door. We had a guy stare at us through our window at 2am, and I used my light at him. He left quick. Breakfast wasn't even done when they said it would be and no one to check out. Don't worry, I will NEVER SUGGEST TO USE THAT HOTEL. I BELIEVE THAT someone should put that money back on my (hotel's.com account) don't send me anything back. 😤

It was ok. No comment.

It wasnt what we spected dirty,paint wall,falling,personal not very helpfull

It wasnt what we spected dirty,paint wall,falling,personal not very helpfull

Room was adequate, uncomfortable bed, holes in the door, awful free breakfast with only cereal and toast - no eggs or bacon. Would not recommend.

Room was adequate, uncomfortable bed, holes in the door, awful free breakfast with only cereal and toast - no eggs or bacon. Would not recommend.

First room smelled like smoke. Second room was dirty with pee running down the outside of the toilet. Hotel reeked of marijuana. Just overall a very uncomfortable nights stay. We were eager to leave.

First room smelled like smoke. Second room was dirty with pee running down the outside of the toilet. Hotel reeked of marijuana. Just overall a very uncomfortable nights stay. We were eager to leave.

I was racially profiled while in the lobby of the hotel... Had to show id. Was asked my room number and was told it wasn't my room number.. bad customer service

I was racially profiled while in the lobby of the hotel... Had to show id. Was asked my room number and was told it wasn't my room number.. bad customer service

Room was clean but beaten up and needed repairs

Room was clean but beaten up and needed repairs

Yes

Yes

I left after being in the room for 2 minutes due to bed bugs, dirt all over the room, a mysterious giant black spot on the wall, appliances ripped off the wall that were never fixed, and not just the room but the entire building smelled of cigarettes. Both you guys or red roof denied me my refund that I ABSOLUTELY DESERVE TO GET! I WILL NEVER USE RED ROOF OR EXPEDIA EVER AGAIN!

I left after being in the room for 2 minutes due to bed bugs, dirt all over the room, a mysterious giant black spot on the wall, appliances ripped off the wall that were never fixed, and not just the room but the entire building smelled of cigarettes. Both you guys or red roof denied me my refund that I ABSOLUTELY DESERVE TO GET! I WILL NEVER USE RED ROOF OR EXPEDIA EVER AGAIN!

Ice machine doesn't work. Have to walk out in the cold to the next building. Only 1 washer works. Exercise equipment hasn't worked since I've been here

Ice machine doesn't work. Have to walk out in the cold to the next building. Only 1 washer works. Exercise equipment hasn't worked since I've been here

Not one to have someone lose money but this was insane . Please please don’t book !!!

Not one to have someone lose money but this was insane . Please please don’t book !!!

Yes. Front desk was unmanned quite a bit. Understand they also was responsible for the other hotel on the lot. Red Roof Inn.

Yes. Front desk was unmanned quite a bit. Understand they also was responsible for the other hotel on the lot. Red Roof Inn.

There isn't a full kitchen there was a refrigerator. Which was beneficial for me packing and preserving my insulin. The front desk charges you if you come to check in early. That's the first hotel I've ever experienced that at. I just lost a family member I only needed to change my clothes. There was no sympathetic response in any regard. I am from Virginia. But I live in Florida now every time I've come home to visit I stayed at that hotel which used to be called mulberry inn. I had better service when it was nearby ran down then I did this time. Sad. Overall the hotel is nice it's in a decent location.

There isn't a full kitchen there was a refrigerator. Which was beneficial for me packing and preserving my insulin. The front desk charges you if you come to check in early. That's the first hotel I've ever experienced that at. I just lost a family member I only needed to change my clothes. There was no sympathetic response in any regard. I am from Virginia. But I live in Florida now every time I've come home to visit I stayed at that hotel which used to be called mulberry inn. I had better service when it was nearby ran down then I did this time. Sad. Overall the hotel is nice it's in a decent location.

Everything was great

Everything was great

The hotel is very old. You’ll find rooms that are outdated. Paint chipped and old. But the bed was comfy and clean. So if you want beauty and modern this is not your place. If you don’t care about modernity and sleeping outdated motel then this is fine. Front desk folks own the place. They were friendly!

The hotel is very old. You’ll find rooms that are outdated. Paint chipped and old. But the bed was comfy and clean. So if you want beauty and modern this is not your place. If you don’t care about modernity and sleeping outdated motel then this is fine. Front desk folks own the place. They were friendly!

It needs to be torn down and rebuilt. The people they let stay there and work there are horrible and it is ROACH INFESTED!!! A pest control person can’t fix that. And then they still haven’t sent my money back after I had pictures of that and the period blood on the second bed!!! They took the money and they said they will do a refund but how long? I had to pay for another place.

It needs to be torn down and rebuilt. The people they let stay there and work there are horrible and it is ROACH INFESTED!!! A pest control person can’t fix that. And then they still haven’t sent my money back after I had pictures of that and the period blood on the second bed!!! They took the money and they said they will do a refund but how long? I had to pay for another place.

Very clean, neat and reasonably priced.

Very clean, neat and reasonably priced.

I didn't feel comfortable and I didn't feel at rest at the property.

I didn't feel comfortable and I didn't feel at rest at the property.

Has been one of the best stays. Staff is super friendly, everything is very clean and is safe and quiet

Has been one of the best stays. Staff is super friendly, everything is very clean and is safe and quiet

Room had bugs.....staff was limited.....parking was good......gym very small and limited...no one used it.....dining terrible and was told on booking they have continental breakfast but instead just a very limited selection.....not worth the time to eat there

Room had bugs.....staff was limited.....parking was good......gym very small and limited...no one used it.....dining terrible and was told on booking they have continental breakfast but instead just a very limited selection.....not worth the time to eat there

It's clear they're trying to improve the property. The staff were nice. Room was spacious. Only complaint was certain areas of the room were pretty dirty. No bugs or anything but much room to improve on cleaning.

It's clear they're trying to improve the property. The staff were nice. Room was spacious. Only complaint was certain areas of the room were pretty dirty. No bugs or anything but much room to improve on cleaning.

The only nice thing was the woman that checked us in. We go to Busch Gardens a lot and this trip was kind of last minute so options were limited. I thought i would give this place a try. Everything in the hotel was very dilapidated. It smelled very dank. The ac was loud and made weird noises. I killed a roach in the middle of the night when i turned the light on to use the bathroom. One of my daughters got a weird rash on her face, arms, and legs. I think it was from the bedding. The breakfast was a joke. There was warm milk and cereal in a container that was filthy! The juice machine only had water that smelled and the coffee was terrible! I paid in advance so i toughed it out instead of leaving for the second night. My kids are pretty easygoing so they didn't complain so that helped. When we left one of them asked if we were going to stay there again. All 4 of them stared at me waiting for my answer. I swiftly told them no. And also told them we were not staying it that area either. Its really ghetto there!

The only nice thing was the woman that checked us in. We go to Busch Gardens a lot and this trip was kind of last minute so options were limited. I thought i would give this place a try. Everything in the hotel was very dilapidated. It smelled very dank. The ac was loud and made weird noises. I killed a roach in the middle of the night when i turned the light on to use the bathroom. One of my daughters got a weird rash on her face, arms, and legs. I think it was from the bedding. The breakfast was a joke. There was warm milk and cereal in a container that was filthy! The juice machine only had water that smelled and the coffee was terrible! I paid in advance so i toughed it out instead of leaving for the second night. My kids are pretty easygoing so they didn't complain so that helped. When we left one of them asked if we were going to stay there again. All 4 of them stared at me waiting for my answer. I swiftly told them no. And also told them we were not staying it that area either. Its really ghetto there!

The room was very dirty, especially the bathroom. There was hair and dirt on the floor and a suspicious stain on the wall. The tub had mold and soap scum. There was only a half roll of toilet paper and no tissues. We had to go down to the front desk to ask for some toilet paper and the attendant said that they didn't have any and went to the Red Roof Inn across the parking lot to borrow some to give to us. The sleeping area had a strange smell and there were hairs (human and animal?) on the bedding as well as a suspicious brown stain and smell on one of the pillows. We truly weren't comfortable staying here and we are disappointed that the ratings and reviews were so different than the reality.

The room was very dirty, especially the bathroom. There was hair and dirt on the floor and a suspicious stain on the wall. The tub had mold and soap scum. There was only a half roll of toilet paper and no tissues. We had to go down to the front desk to ask for some toilet paper and the attendant said that they didn't have any and went to the Red Roof Inn across the parking lot to borrow some to give to us. The sleeping area had a strange smell and there were hairs (human and animal?) on the bedding as well as a suspicious brown stain and smell on one of the pillows. We truly weren't comfortable staying here and we are disappointed that the ratings and reviews were so different than the reality.

Overall the property was clean and the rooms were spacious as well.

Overall the property was clean and the rooms were spacious as well.

Check-in staff/lady was rude. Not warm and friendly at all. They would not give us a late check-out even though the housekeeper was two floors down and was not ready to clean our room. Bathroom light and fan came on every time we walked past it. AC was not working properly. Room was warm. This hotel was worn and not worth a high rating.

Check-in staff/lady was rude. Not warm and friendly at all. They would not give us a late check-out even though the housekeeper was two floors down and was not ready to clean our room. Bathroom light and fan came on every time we walked past it. AC was not working properly. Room was warm. This hotel was worn and not worth a high rating.

Very clean and comfortable room

Very clean and comfortable room

Front of toilet was dirty and there was a small cockroach behind the T.V. Breakfast selection was non existent. Bare minimum choice of waffles, mini muffin, or cereal. Low value and quality for too much money.

Front of toilet was dirty and there was a small cockroach behind the T.V. Breakfast selection was non existent. Bare minimum choice of waffles, mini muffin, or cereal. Low value and quality for too much money.

Was a good stay.

Was a good stay.

Nice

Nice

Room smelt like bleach, no towels on arrival, the bedsheets were covered in dog hair, the paint in the bathroom was peeling off the ceiling bad, and the dressed in front of the TV was broken with the front of the draw just sitting on top. Not to mention the entire outside of this place smelt like marijuana.

Room smelt like bleach, no towels on arrival, the bedsheets were covered in dog hair, the paint in the bathroom was peeling off the ceiling bad, and the dressed in front of the TV was broken with the front of the draw just sitting on top. Not to mention the entire outside of this place smelt like marijuana.

The room was clean, but no housekeeping, even though I was there for a complete week. There were millipedes, crawling all over the property, including inside my room. The toilet would not flush completely unless you flush five or six times.

The room was clean, but no housekeeping, even though I was there for a complete week. There were millipedes, crawling all over the property, including inside my room. The toilet would not flush completely unless you flush five or six times.

Rooms were disgusting, dirty floors,walls filthy, beds dirty, the smell of the hotel stayed with us longer than we thought possible.

Rooms were disgusting, dirty floors,walls filthy, beds dirty, the smell of the hotel stayed with us longer than we thought possible.

Good basic clean room

Good basic clean room

My son’s room had fruit flies in it. My room the fooor had black soot on it otherwise we were happy with our stay.

My son’s room had fruit flies in it. My room the fooor had black soot on it otherwise we were happy with our stay.

The parking was easy the studio with 2 double beds was very clean and nice

The parking was easy the studio with 2 double beds was very clean and nice

I really enjoyed staying here. This was the first time staying in a hotel alone, and I felt very safe. Staff was always around and very helpful. I'm not much of a breakfast person, but they didn't have much options. It was lacking hot food. Other than that, it really was a great stay. Beds were very comfortable.

I really enjoyed staying here. This was the first time staying in a hotel alone, and I felt very safe. Staff was always around and very helpful. I'm not much of a breakfast person, but they didn't have much options. It was lacking hot food. Other than that, it really was a great stay. Beds were very comfortable.

Room was ok, but overall everything was good

Room was ok, but overall everything was good

Liked room. Stayed 3 days. Room never cleaned even after telling front desk i wanted it done.

Liked room. Stayed 3 days. Room never cleaned even after telling front desk i wanted it done.

It was a nice hotel id stay again recommend to stay

It was a nice hotel id stay again recommend to stay

first room we were put in we had to immediately be taken out of and put into another room because of how dirty and miskept it was. there were huge dead worms on the floor. the new room was not much better- no vent in the bathroom and rather than cover the hole in the ceiling there was just a huge hole and spiders and bugs came thru throughout our stay. i would never stay here again. not to mention i’m still to get my security deposit back from my stay.

first room we were put in we had to immediately be taken out of and put into another room because of how dirty and miskept it was. there were huge dead worms on the floor. the new room was not much better- no vent in the bathroom and rather than cover the hole in the ceiling there was just a huge hole and spiders and bugs came thru throughout our stay. i would never stay here again. not to mention i’m still to get my security deposit back from my stay.

Air conditioning unit was so loud we did not get much sleep. Carpet had stains and looked very dirty. There is no AC in the lobby or hallways. Staff was friendly.

Air conditioning unit was so loud we did not get much sleep. Carpet had stains and looked very dirty. There is no AC in the lobby or hallways. Staff was friendly.

We are thankful we had our own blankets and pillows, I can only imagine how well anything else was maintained. This was a one night stay and it would have been too much of a hassle on our tight timeline to get a new room or have someone come clean it so we did it ourselves to be sure we were not late to our appointments in town. But it was absolutely was disgusting, we should have known better with Red Roof. Lesson Learned.

We are thankful we had our own blankets and pillows, I can only imagine how well anything else was maintained. This was a one night stay and it would have been too much of a hassle on our tight timeline to get a new room or have someone come clean it so we did it ourselves to be sure we were not late to our appointments in town. But it was absolutely was disgusting, we should have known better with Red Roof. Lesson Learned.

Staff is very friendly rules were clean beds super comfortable however, after the mid or morning shift, the overnight stuff seems about between this hotel and the red roof across the parking lot

Staff is very friendly rules were clean beds super comfortable however, after the mid or morning shift, the overnight stuff seems about between this hotel and the red roof across the parking lot

Nice friendly receptionist. She helped set the tv channel for us.

Nice friendly receptionist. She helped set the tv channel for us.

Very clean, very quiet and very friendly staff!

Very clean, very quiet and very friendly staff!

Very clean, very quiet and very friendly staff!

Very clean, very quiet and very friendly staff!

Third time I stayed here. Staff very nice and accommodating. Hotel is dated, and the room was clean, but hallways and other areas seemed to be lacking attention to cleanliness. Also previous two times the hotel seemed very busy. This saturday night it seemed a ghost town. Maybe because school is in session and summer is over. Still meets my needs, but there surely room for improvement in overall up keep.

Third time I stayed here. Staff very nice and accommodating. Hotel is dated, and the room was clean, but hallways and other areas seemed to be lacking attention to cleanliness. Also previous two times the hotel seemed very busy. This saturday night it seemed a ghost town. Maybe because school is in session and summer is over. Still meets my needs, but there surely room for improvement in overall up keep.

Great

Great

Both of the rooms are really dirty

Both of the rooms are really dirty

Staff are professional and kind. Great value for the price. Easy access to local services, restaurants and shopping.

Staff are professional and kind. Great value for the price. Easy access to local services, restaurants and shopping.

Decent for the price most definitely.

Decent for the price most definitely.

I have stayed here before & booked here because of the hot brkfst; even paid a lil more than the other options I looked at.. my kids have always enjoyed the pool & pool table.. however the Mulberry Inn is now in the Comfort Inn building & the old Mulberry Inn is now a Red Roof Inn.. so when I booked I was expecting something very different; all the amenities were still being advertised; but weren't available; or if they were & you were allowed access to the other building, the staff didnt bother to info you.. anyway, Highly disappointed in the brkfst or lack thereof; they use to have a very nice set-up, not anymore.. so overall stay was ok but nothing special.. I definitely wont go out of my way to stay here again

I have stayed here before & booked here because of the hot brkfst; even paid a lil more than the other options I looked at.. my kids have always enjoyed the pool & pool table.. however the Mulberry Inn is now in the Comfort Inn building & the old Mulberry Inn is now a Red Roof Inn.. so when I booked I was expecting something very different; all the amenities were still being advertised; but weren't available; or if they were & you were allowed access to the other building, the staff didnt bother to info you.. anyway, Highly disappointed in the brkfst or lack thereof; they use to have a very nice set-up, not anymore.. so overall stay was ok but nothing special.. I definitely wont go out of my way to stay here again

We were visiting for the night & as soon as we got into the room the floor was slippery, the toilet had no water, the bed sheets had cigarette burns, WEED STEMS on the bed, CAT HAIR on the chairs (I’m highly allergic), and the room smelt like cigarettes. Not to mention the hallway smelt like cigarettes & so warm like there wasn’t A/C. The front desk guy showed us another room and upon doing so, those lights weren’t working (had a sign on the light switch don’t turn on lights) neither was the A/C. Horrible. He wouldn’t refund us so He transferred us to the neighbor hotel (I guess they’re connected somehow?) but there was NO A/C in the hotel!!! We walked into our room and we had to turn on this OLD A/C unit & our bathroom had a used towel. Horrible experience!

We were visiting for the night & as soon as we got into the room the floor was slippery, the toilet had no water, the bed sheets had cigarette burns, WEED STEMS on the bed, CAT HAIR on the chairs (I’m highly allergic), and the room smelt like cigarettes. Not to mention the hallway smelt like cigarettes & so warm like there wasn’t A/C. The front desk guy showed us another room and upon doing so, those lights weren’t working (had a sign on the light switch don’t turn on lights) neither was the A/C. Horrible. He wouldn’t refund us so He transferred us to the neighbor hotel (I guess they’re connected somehow?) but there was NO A/C in the hotel!!! We walked into our room and we had to turn on this OLD A/C unit & our bathroom had a used towel. Horrible experience!

There were dead bugs everywhere.

There were dead bugs everywhere.

Close to the base

Close to the base

The guest in the area were quite loud. Many other individuals were on the property. Rooms needed repairs

The guest in the area were quite loud. Many other individuals were on the property. Rooms needed repairs

My room was disqualified. I had to clean my whole room over. It was bugs in the tub and the floor was dirty. Spend too much money to not get what we've paid for

My room was disqualified. I had to clean my whole room over. It was bugs in the tub and the floor was dirty. Spend too much money to not get what we've paid for

Very dirty stained bedding holes in ceiling literal dirt on bathroom floor

Very dirty stained bedding holes in ceiling literal dirt on bathroom floor

Very clean. Great customer service

Very clean. Great customer service

Pool not open air conditioner didn't work properly no hot water and shower head kept falling off. Breakfast was horrible service was basically non existence. Toilet flushed only half the time one plunger for two hotels

Pool not open air conditioner didn't work properly no hot water and shower head kept falling off. Breakfast was horrible service was basically non existence. Toilet flushed only half the time one plunger for two hotels

I have a photo of what the toilet looked like but I’m not going to share (can do if necessary)

I have a photo of what the toilet looked like but I’m not going to share (can do if necessary)

DONT RECOMMEND! GOT BIT UP FROM BED BUGS THEY ACTED STUPID & DIDNT WANT TO GUVE ME NO REFUND. ZERO STARS !! ‘

DONT RECOMMEND! GOT BIT UP FROM BED BUGS THEY ACTED STUPID & DIDNT WANT TO GUVE ME NO REFUND. ZERO STARS !! ‘

Nice clean quiet property

Nice clean quiet property

The rooms are immaculate. Mrs Bobbi, Jamal and Sanjita (I believe I spelled that right) are absolute sweethearts. They def make you feel welcome and take care of you like family!

The rooms are immaculate. Mrs Bobbi, Jamal and Sanjita (I believe I spelled that right) are absolute sweethearts. They def make you feel welcome and take care of you like family!

Offered free breakfast but it was minimal. Some guest were enjoying it.

Offered free breakfast but it was minimal. Some guest were enjoying it.

Room was dirty . Blanket was dirty

Room was dirty . Blanket was dirty

This was not a good stay. There was rarely anyone at the front desk. The breakfast was bare bones. Our room was literally covered in mold. The tv didn't work. It was awful.

This was not a good stay. There was rarely anyone at the front desk. The breakfast was bare bones. Our room was literally covered in mold. The tv didn't work. It was awful.

The 1st room smelled like an ash tray. The 2nd room they put us in wasn't as bad. I don't know what they clean with. But its strong ans stinks. The ac is really lound. That same night the smoke detector was beeping all night. Asked for them to change the battery. They said they didn't have a battery and took the smoke detector right out of the room. The only good about the stay is friendly staff and the bed was great. I will never stay again.

The 1st room smelled like an ash tray. The 2nd room they put us in wasn't as bad. I don't know what they clean with. But its strong ans stinks. The ac is really lound. That same night the smoke detector was beeping all night. Asked for them to change the battery. They said they didn't have a battery and took the smoke detector right out of the room. The only good about the stay is friendly staff and the bed was great. I will never stay again.

Wasn’t impressed at all. The pictures of the hotel are not up to date at all. Everything is old and overly used. The hotel is extremely overpriced for the condition it is in.smh holes with poor patch work in the walls and bathroom doors. The couch was so filthy so I couldn’t even touch it, the mattress was filthy with brown stains all over it and it was nothing but drug addicts coming in and out of the hotels.smh I wish I could have given zero stars.smh and the rooms come with the thinnest sheet on the bed, the whole hotel was just a joke and need to be shut down.smh

Wasn’t impressed at all. The pictures of the hotel are not up to date at all. Everything is old and overly used. The hotel is extremely overpriced for the condition it is in.smh holes with poor patch work in the walls and bathroom doors. The couch was so filthy so I couldn’t even touch it, the mattress was filthy with brown stains all over it and it was nothing but drug addicts coming in and out of the hotels.smh I wish I could have given zero stars.smh and the rooms come with the thinnest sheet on the bed, the whole hotel was just a joke and need to be shut down.smh

The check in was quick and easy. It was quiet. The room was not cleaned after the previous guests. The sheets were clean, but there were stains on the sides of the mattresses. There were crumbs and jelly on the floor. There were crumbs on the table. The towels in the bathroom were clean, but there was hair from the previous guest. The shower curtain also had stains.

The check in was quick and easy. It was quiet. The room was not cleaned after the previous guests. The sheets were clean, but there were stains on the sides of the mattresses. There were crumbs and jelly on the floor. There were crumbs on the table. The towels in the bathroom were clean, but there was hair from the previous guest. The shower curtain also had stains.

It was clean enough

It was clean enough

I arrived at the hotel and was told they did not have the room i requested which was two double beds. They stated they didn’t know why I had the option to book the room I did. They tried to give me a king bed or a room with double beds with no television. When we told them we booked through Expedia magically they had a room that was supposed to be another guests room. When morning came around and we went to the Buffett breakfast. It only consisted of waffles, toast and Raisin Bran. If you are going to promote a Buffett breakfast I would kindly suggest having more options. After being out all day and visiting with our friend, we went up to our room and our keys were deactivated as well..

I arrived at the hotel and was told they did not have the room i requested which was two double beds. They stated they didn’t know why I had the option to book the room I did. They tried to give me a king bed or a room with double beds with no television. When we told them we booked through Expedia magically they had a room that was supposed to be another guests room. When morning came around and we went to the Buffett breakfast. It only consisted of waffles, toast and Raisin Bran. If you are going to promote a Buffett breakfast I would kindly suggest having more options. After being out all day and visiting with our friend, we went up to our room and our keys were deactivated as well..

I would recommend to others

I would recommend to others

As a cheap, clean enough stopover, it does the job. I wouldn't recommend an extended stay, but it fits a niche

As a cheap, clean enough stopover, it does the job. I wouldn't recommend an extended stay, but it fits a niche

Love it

Love it

Very clean and comfortable

Very clean and comfortable

no the greatest over booked comfront inn and red roof purchased by someone. Running to two establishments together over booked. i to place us at the red roof then said we couldn't get breakfast ecause red roof was not included. Enter my room at 2am while we slept vecause they over booked prior shift didn't inform staff they had to move us. tv doesn't work.breakfast was a mess. grandson dropped aon on the floor asked for a broom he said no!

no the greatest over booked comfront inn and red roof purchased by someone. Running to two establishments together over booked. i to place us at the red roof then said we couldn't get breakfast ecause red roof was not included. Enter my room at 2am while we slept vecause they over booked prior shift didn't inform staff they had to move us. tv doesn't work.breakfast was a mess. grandson dropped aon on the floor asked for a broom he said no!

Just ok

Just ok

A little out dated but very quiet. breakfast was a waste of time, it was just your basic waffles and toast.

A little out dated but very quiet. breakfast was a waste of time, it was just your basic waffles and toast.

Dirty smelly rooms, customer service very poor the only with average breakfast which they use to woo customers but it’s pancake with no egg in it .

Dirty smelly rooms, customer service very poor the only with average breakfast which they use to woo customers but it’s pancake with no egg in it .

Will be staying here again

Will be staying here again

Older Hotel, but this stay my room was clean and well kept. AC unit was a little noisy, but cooled good and I like fan noise when I sleep. Evening lady on front desk very nice both stays. She also gave me a one bed room both weeks when I asked. Hotel is showing it's age, but great for my needs.

Older Hotel, but this stay my room was clean and well kept. AC unit was a little noisy, but cooled good and I like fan noise when I sleep. Evening lady on front desk very nice both stays. She also gave me a one bed room both weeks when I asked. Hotel is showing it's age, but great for my needs.

We have only one towel on the bathroom… that was the strangest thing ever…. How a hotel put only one towel in the bathroom

We have only one towel on the bathroom… that was the strangest thing ever…. How a hotel put only one towel in the bathroom

Area is not as appealing and not much around...was not able to get a check-in prior to 3pm which was a bit depressing but room was clean and quiet. I definitely would consider staying again.

Area is not as appealing and not much around...was not able to get a check-in prior to 3pm which was a bit depressing but room was clean and quiet. I definitely would consider staying again.

so nice! I loved my stay. highly recommended.

so nice! I loved my stay. highly recommended.

Room was clean, Bed very comfortable, just seemed odd all the pillows were on the floor. Looked like someone forgot to put them back on the bed. The pillows were clean, and bed was made and was very comfortable. Hotel is older, but seems well kept and great for my one night stay.

Room was clean, Bed very comfortable, just seemed odd all the pillows were on the floor. Looked like someone forgot to put them back on the bed. The pillows were clean, and bed was made and was very comfortable. Hotel is older, but seems well kept and great for my one night stay.

phenomenal value for money spent

phenomenal value for money spent

Staff were available and friendly. Back door was not secured. Wouldn’t lock. Room wasn’t cleaned thoroughly. There was an old coffee filter, fingerprints and lip marks on the mirror. People down the hall were smoking questionable herbs. Could have been vaping, but that too isn’t allowed in the building from what I read. Children were on my floor as well and subject to the odor.

Staff were available and friendly. Back door was not secured. Wouldn’t lock. Room wasn’t cleaned thoroughly. There was an old coffee filter, fingerprints and lip marks on the mirror. People down the hall were smoking questionable herbs. Could have been vaping, but that too isn’t allowed in the building from what I read. Children were on my floor as well and subject to the odor.

It was a drug motel.the pot smell would come in under door.There would be worms 🐛 in the mornings on the dirty floor everyday.Their pool was closed. I didn't expect the place to be perfect. I work in the motel business. Nothing was taking care of. The best part of this place was when I was leaving.

It was a drug motel.the pot smell would come in under door.There would be worms 🐛 in the mornings on the dirty floor everyday.Their pool was closed. I didn't expect the place to be perfect. I work in the motel business. Nothing was taking care of. The best part of this place was when I was leaving.

It was good experience

It was good experience

The front desk staff is always nice. Sometimes you have to go find them. I always had to go down to get linen. The shampoo was already used. I had to clean my room upon checking in. The bathroom was clean but that’s it. The A.C is very loud. The building always smell like weed. Washing machine didn’t work. The king bed was comfortable.

The front desk staff is always nice. Sometimes you have to go find them. I always had to go down to get linen. The shampoo was already used. I had to clean my room upon checking in. The bathroom was clean but that’s it. The A.C is very loud. The building always smell like weed. Washing machine didn’t work. The king bed was comfortable.

Said there was a pool didn’t see one

Said there was a pool didn’t see one

Clean carpet,breakfast included as well as gim and quiet area.

Clean carpet,breakfast included as well as gim and quiet area.

Nice hotel

Nice hotel

The hotel had a lot of dead bugs and it didn’t really look clean. The hotel was very shady, and noisy. We decided to check out when we saw 4 police cars at the hotel. Definitely not kid friendly….

The hotel had a lot of dead bugs and it didn’t really look clean. The hotel was very shady, and noisy. We decided to check out when we saw 4 police cars at the hotel. Definitely not kid friendly….

Improve on cleaning the establishment

Improve on cleaning the establishment

Dirty area

Dirty area

I wouldn’t recommend for long stay.

I wouldn’t recommend for long stay.

Reception guy was very friendly. Breakfast is good dorn

Reception guy was very friendly. Breakfast is good dorn

It was decently clean. However the parking lot is attached to 2 other hotels. The side door we went in didn’t close all the way so anyone could get in. The “breakfast” consisted of like 2 things. They guy said they were out and they didn’t get a truck. We were told to walk to the next hotel over for coffee.

It was decently clean. However the parking lot is attached to 2 other hotels. The side door we went in didn’t close all the way so anyone could get in. The “breakfast” consisted of like 2 things. They guy said they were out and they didn’t get a truck. We were told to walk to the next hotel over for coffee.

They didn’t have a room ready for me, even though I had reserved and prepaid on February 9th and had the confirmation and receipt. They left to go to the next door property to work it out and took more than 15 minutes to do so. Finally, they got me a room. The property is very run down. We couldn’t even get the tv to work, just static. We were planning on doing laundry at the facility since we’d been on the road more than a week. We couldn’t even do that because the soap dispenser was out of order. I would not recommend and will not be returning.

They didn’t have a room ready for me, even though I had reserved and prepaid on February 9th and had the confirmation and receipt. They left to go to the next door property to work it out and took more than 15 minutes to do so. Finally, they got me a room. The property is very run down. We couldn’t even get the tv to work, just static. We were planning on doing laundry at the facility since we’d been on the road more than a week. We couldn’t even do that because the soap dispenser was out of order. I would not recommend and will not be returning.

Room 226 AC didn’t work really and it was 100 degrees all day. They was someone’s shirt in our bed. They was hair in the bathroom shower on the wall and the refrigerator was broken 1 towel for 4 people. Worst experience I have ever had at any hotel out of thousands. I want my money back

Room 226 AC didn’t work really and it was 100 degrees all day. They was someone’s shirt in our bed. They was hair in the bathroom shower on the wall and the refrigerator was broken 1 towel for 4 people. Worst experience I have ever had at any hotel out of thousands. I want my money back

Clean and friendly staff

Clean and friendly staff

Check in process was easy and simple. I just didn't like being on 5th floor....lol. That's no fault of the hotel. I understand it was based on the necessary accomodations I needed.

Check in process was easy and simple. I just didn't like being on 5th floor....lol. That's no fault of the hotel. I understand it was based on the necessary accomodations I needed.

The room was not clean upon our arrival two hours after check in. There was hair in the shower and a person’s shirt on the back of the bathroom door. There were ashes in the drawers and tobacco on the floor. The floors were noticeably not sweep and linen not fresh. The TV didn’t work and there were roaches constantly in the kitchen area. The office refunded one night for the TV and said the management company don’t give a hell about the property and the inspector along with the housekeeping staff are relatives of the owners who don’t do their jobs. We had to clean the whole place top to bottom to even be comfortable enough to stay and requested fresh linen and towels immediately. This place is for people on hard times looking for a cheap extended stay. This is not recommended for family vacation. It should honestly be shut down. If you’re trying to save money, remember that you get what you pay for and honestly this wasn’t even worth the money I paid.

The room was not clean upon our arrival two hours after check in. There was hair in the shower and a person’s shirt on the back of the bathroom door. There were ashes in the drawers and tobacco on the floor. The floors were noticeably not sweep and linen not fresh. The TV didn’t work and there were roaches constantly in the kitchen area. The office refunded one night for the TV and said the management company don’t give a hell about the property and the inspector along with the housekeeping staff are relatives of the owners who don’t do their jobs. We had to clean the whole place top to bottom to even be comfortable enough to stay and requested fresh linen and towels immediately. This place is for people on hard times looking for a cheap extended stay. This is not recommended for family vacation. It should honestly be shut down. If you’re trying to save money, remember that you get what you pay for and honestly this wasn’t even worth the money I paid.

The staff was always at the motel next door and had to be called back to this hotel when we had a question. The continental breakfast was plain toast with no toppings and tiny packages of Raisin Brand cereal. Nothing else to eat and nothing to drink. No plates either. The “included pool” was at the motel next door. So were all the working ice machines. The elevator service inspection certificate was 2 years out of date. The lobby and the hallways all smelled very strongly of marijuana.

The staff was always at the motel next door and had to be called back to this hotel when we had a question. The continental breakfast was plain toast with no toppings and tiny packages of Raisin Brand cereal. Nothing else to eat and nothing to drink. No plates either. The “included pool” was at the motel next door. So were all the working ice machines. The elevator service inspection certificate was 2 years out of date. The lobby and the hallways all smelled very strongly of marijuana.

I stayed in many hotels, and this by far was the worst one I’ve ever stayed in. It was dirty, the toilet stopped working, the shower did not work right, the sheets were dirty…. I can go on and on but I think you get the point. Don’t let the photos on the site fool you. From the photos, the interior looks great until you see it. HUGE letdown!

I stayed in many hotels, and this by far was the worst one I’ve ever stayed in. It was dirty, the toilet stopped working, the shower did not work right, the sheets were dirty…. I can go on and on but I think you get the point. Don’t let the photos on the site fool you. From the photos, the interior looks great until you see it. HUGE letdown!

Easy check in, and quiet, but the floors in the hall way and room very dirty, carpet up the stairs needed a good vacuuming and/or really replacement and there was very foul smell in the stairwell

Easy check in, and quiet, but the floors in the hall way and room very dirty, carpet up the stairs needed a good vacuuming and/or really replacement and there was very foul smell in the stairwell

The hotel was great! Awesome accommodations and the room was just what we needed. We are looking forward to staying here in the future!

The hotel was great! Awesome accommodations and the room was just what we needed. We are looking forward to staying here in the future!

The staff upon arrival was on the phone swearing and very unprofessional. The door was difficult to open as it was stuck to layers of paint. The floors were dirty and beds uncomfortable and itchy.

The staff upon arrival was on the phone swearing and very unprofessional. The door was difficult to open as it was stuck to layers of paint. The floors were dirty and beds uncomfortable and itchy.

I recently stayed at the Red Roof Inn & Suites in Newport News and had a generally positive experience. The room was clean and comfortable, and the amenities were just what I needed for a short stay. Staff at the front desk were polite, and check-in was smooth and efficient. The location was convenient, particularly with easy access to nearby restaurants and shopping. It’s not a luxury hotel, but for the price, it delivers good value. I appreciated the free Wi-Fi and the quiet atmosphere at night. If you're looking for a budget-friendly option that covers the basics well, this is a good pick. Would stay here again.

I recently stayed at the Red Roof Inn & Suites in Newport News and had a generally positive experience. The room was clean and comfortable, and the amenities were just what I needed for a short stay. Staff at the front desk were polite, and check-in was smooth and efficient. The location was convenient, particularly with easy access to nearby restaurants and shopping. It’s not a luxury hotel, but for the price, it delivers good value. I appreciated the free Wi-Fi and the quiet atmosphere at night. If you're looking for a budget-friendly option that covers the basics well, this is a good pick. Would stay here again.

Staff was polite and professional. Hotel was dated but decent. No breakfast.

Staff was polite and professional. Hotel was dated but decent. No breakfast.

Hard to beat for the price, would stay again.

Hard to beat for the price, would stay again.

Bathroom floor was the dirtiest I’ve ever seen in any lodging anywhere in the world.

Bathroom floor was the dirtiest I’ve ever seen in any lodging anywhere in the world.

I enjoyed my 1 night

I enjoyed my 1 night

This is a place you stay at if you are looking for a literal “down & dirty” place to spend a night and take a shower. It’s old and just at the edge of being a roach motel.

This is a place you stay at if you are looking for a literal “down & dirty” place to spend a night and take a shower. It’s old and just at the edge of being a roach motel.

Pool was not useable, no ice available without going to hotel next door. Would not recommend. Also, elevator had no evidence of inspection for 2 years

Pool was not useable, no ice available without going to hotel next door. Would not recommend. Also, elevator had no evidence of inspection for 2 years

One of the door handles in the spare bedroom was broken besides that the facilities were outstanding!! The staff went above and beyond to ensure our stay was perfect!! We will definitely be back!!

One of the door handles in the spare bedroom was broken besides that the facilities were outstanding!! The staff went above and beyond to ensure our stay was perfect!! We will definitely be back!!

Room was filthy!! The shower curtain was black with mildew, no trash can, the blinds were broken and hanging down, the tub had hair in it, the beds were made up tacky and upon inspection hair on the sheets and pillows. I told my children don’t touch anything and didn’t even want the dogs to touch the floor. The only positive was the man running the front desk he graciously moved us to a sister hotel and I truly appreciate that!

Room was filthy!! The shower curtain was black with mildew, no trash can, the blinds were broken and hanging down, the tub had hair in it, the beds were made up tacky and upon inspection hair on the sheets and pillows. I told my children don’t touch anything and didn’t even want the dogs to touch the floor. The only positive was the man running the front desk he graciously moved us to a sister hotel and I truly appreciate that!

Clean

Clean

I am surprised with how good the ratings were with this property that the experience was so poor. We had issues with the staff, when we asked what time breakfast was and when it was running and then we actually went down there wasn't any coffee cups, wasn't sugar but that worst part was when we asked if they were going to fill the waffle batter they said no even though there was 2 hours left of breakfast. And when I went to the front desk and asked for a towel and another bar of soap, the staff checked in with me three times and then told me that they would need to have housekeeping bring it up. The property was clean and about what you would expect but the staff and interaction with them along with the lacking breakfast definitely should lower their rating.

I am surprised with how good the ratings were with this property that the experience was so poor. We had issues with the staff, when we asked what time breakfast was and when it was running and then we actually went down there wasn't any coffee cups, wasn't sugar but that worst part was when we asked if they were going to fill the waffle batter they said no even though there was 2 hours left of breakfast. And when I went to the front desk and asked for a towel and another bar of soap, the staff checked in with me three times and then told me that they would need to have housekeeping bring it up. The property was clean and about what you would expect but the staff and interaction with them along with the lacking breakfast definitely should lower their rating.

The property was this n a convenient location and price was good. When we checked in the evening/night front desk person name Jamal was very rude. But all the other staff members was nice.

The property was this n a convenient location and price was good. When we checked in the evening/night front desk person name Jamal was very rude. But all the other staff members was nice.

Horrible stay, the room was half ass painted, only one little trash can, paint chipping off of the ceiling in the bathroom, stained sheets, no trash bags. People lived there with dogs and cats, so there was noise coming from all sides. We extended our stay simply because we were lazy, but never again.

Horrible stay, the room was half ass painted, only one little trash can, paint chipping off of the ceiling in the bathroom, stained sheets, no trash bags. People lived there with dogs and cats, so there was noise coming from all sides. We extended our stay simply because we were lazy, but never again.

Great spot in an isolated location

Great spot in an isolated location

Overall the property is nice, easy- fast - access to Busch Gardens (about 10 miles) -appearing to be partially complete in a apparant rennovation upgrade, with options like the game room currently to be filled, and no pool yet available. Summary - good for a clean no thrills value stay, with potential. Thank You!

Overall the property is nice, easy- fast - access to Busch Gardens (about 10 miles) -appearing to be partially complete in a apparant rennovation upgrade, with options like the game room currently to be filled, and no pool yet available. Summary - good for a clean no thrills value stay, with potential. Thank You!

Great place it’s clean very friendly only thing I’d add is I wish the breakfast was better

Great place it’s clean very friendly only thing I’d add is I wish the breakfast was better

They never clean the room all week they was rude i won't be back there

They never clean the room all week they was rude i won't be back there

First when we arrived they said they were an extended stay which it was not advertised as such. Then they put us in a room that smelled absolutely awful. I'll leave it to the imagination as to what was all over the walls. Then we were provided another room which was much cleaner and smelled better. Then Ill assume that extended stay customers literally were having tented parties in the parking lot. At 230 in the morning someone began beating on the room door for well over an hour. When such person was let in from his visit to the gentleman's club that was with in walking distance the couple argued loudly for another hour !

First when we arrived they said they were an extended stay which it was not advertised as such. Then they put us in a room that smelled absolutely awful. I'll leave it to the imagination as to what was all over the walls. Then we were provided another room which was much cleaner and smelled better. Then Ill assume that extended stay customers literally were having tented parties in the parking lot. At 230 in the morning someone began beating on the room door for well over an hour. When such person was let in from his visit to the gentleman's club that was with in walking distance the couple argued loudly for another hour !

It was not what I expected to be .

Check in staff had horrible attitude. And he couldnt figure out how to access the expedia credit card to use the payment i made. First 2 keys he gave us didnt work. Whole hotel was hot woth no ac. The room ac was very loud and took forever to cool the room down.

The only negative thing I could say is that there were lots of cockroaches in my room. I was concerned they might try and crawl in my luggage.

The only negative thing I could say is that there were lots of cockroaches in my room. I was concerned they might try and crawl in my luggage.

I go to Virginia often and the past 4 times have stayed at this location. Staff is friendly and it’s a good price.

I go to Virginia often and the past 4 times have stayed at this location. Staff is friendly and it’s a good price.

worms all over floor. roaches in the bathroom. Just horrible.

worms all over floor. roaches in the bathroom. Just horrible.

The toilet doesn't work and the room smells bad.

The toilet doesn't work and the room smells bad.

Office staff was great. Some families there and they were polite and were enjoying their time.. over all great atmosphere and good people..

Office staff was great. Some families there and they were polite and were enjoying their time.. over all great atmosphere and good people..

Centipedes everywhere in the hallways, bedroom, and outside. Lots of dead cockroaches in the refrigerator. Also on the towels. Mold everywhere in the shower. I wiped down a nightstand and the wet wipe came out black. The sheets were heavily and badly stained. Also the mold was leaving a heavy odor in the room.

Centipedes everywhere in the hallways, bedroom, and outside. Lots of dead cockroaches in the refrigerator. Also on the towels. Mold everywhere in the shower. I wiped down a nightstand and the wet wipe came out black. The sheets were heavily and badly stained. Also the mold was leaving a heavy odor in the room.

The guy at the front desk was very disrespectful to me from the moment i walked in then continued to tell me he was going to cancel my booking and i could get my money back by contacting the third party i booked with once i contacted third party they told me they had to contact the hotel and then the guy at the hotel tells them i never showed up so basically he was disrespectful to me, stole my money and lied.

The guy at the front desk was very disrespectful to me from the moment i walked in then continued to tell me he was going to cancel my booking and i could get my money back by contacting the third party i booked with once i contacted third party they told me they had to contact the hotel and then the guy at the hotel tells them i never showed up so basically he was disrespectful to me, stole my money and lied.

Was told by a male attendant I could use the one in another room. After he laughed because I said there is supposed to be one as an amenity. He said "we are remodeling"! The shower curtain rod was a safety hazard! Hanging out of the wall! I found a couple of milipedes crawling around the floor, but the attendant said "yes, they are everywhere now!" There were stained towels, and the cover of the bed also had stains on them. Room's smell of stale cigarettes and who knows what else! One of the lady's working there was very nice, and we found her next door at The Red Roof Inn, our son got a room there for one night. We should have got a room there! You cannot tell by the pictures how the room is going to be. Whomever writes these things up for the consumer to go by, doesn't tell the truth! I really should have asked for my money back. They should probably be checked up on by the health department in the area.

The building is not well maintained. The staff was freindly and helpful. No one at the front desk. If you need to stay by Ft. Eustis it is extremely close.

I paid for a room woth a microwave...thwy had jone.

I paid for a room woth a microwave...thwy had jone.

no on at the front desk, on paper in the printer , i used a scrap piece to print airline ticket.

We had lots of fun spending time together and being able to just relax on the comfy bed.

We had lots of fun spending time together and being able to just relax on the comfy bed.

Very enjoyable stay

Very enjoyable stay

Excellent and comfortable stay

Excellent and comfortable stay

I ended up finding a different place to stay. When I got to my new hotel I had three people tell me even the super cheap people don’t stay at the Red roof inn. There was big chunks of paint missing off several walls in the room. The whole upstairs heavily smelled like marijuana. The stairs had a fowl smell. I don’t think there was an elevator at least that I saw. The bed was very uncomfortable when I sat on it. I also might have seen blood on the floor but it could have been juice or something red… I didn’t feel safe staying there and didn’t want to

I ended up finding a different place to stay. When I got to my new hotel I had three people tell me even the super cheap people don’t stay at the Red roof inn. There was big chunks of paint missing off several walls in the room. The whole upstairs heavily smelled like marijuana. The stairs had a fowl smell. I don’t think there was an elevator at least that I saw. The bed was very uncomfortable when I sat on it. I also might have seen blood on the floor but it could have been juice or something red… I didn’t feel safe staying there and didn’t want to

Breakfast was not good, food were cold. This is the second time we have stayed at this location, and both times the next fallowing day our room hasn't been cleaned and no new towels of any kind had been replaced. We will not stay here again, nor would I recommend this place to anyone.

My room wasnt ready.

My room wasnt ready.

Was only there to sleep but wasn’t the worst and was decent

A couple of the staff at the front desk are wonderful!!!!! Debra especially but those people on night crew are very ridiculous and rude. I loved this place in the beginning but after awhile I began to hate it but it’s the cheapest so what can I say. Also I was checked into a dirty room one day and had to shower in cold water the next after a hard day of working BOTH DAYS!!!!!

A couple of the staff at the front desk are wonderful!!!!! Debra especially but those people on night crew are very ridiculous and rude. I loved this place in the beginning but after awhile I began to hate it but it’s the cheapest so what can I say. Also I was checked into a dirty room one day and had to shower in cold water the next after a hard day of working BOTH DAYS!!!!!

I did NOT like arriving after checkin time & finding that they did or did not have a room ready.1st room assigned, 111, I think, became unavailable because not ready but it showed ready in their computer. Staff discussed this among themselves. I eventually was given room 201. I did NOT like being awakened at 2:50AM by someone tapping on my door telling me I had to move from the room, some such nonsense, he seemed under impression I was not in the right room. I told him about confusion at checkin, he left. 2:10 AM? Huh? I had a 5 hour drive in the morning and I had to endure being awakened because someone on staff had made an error in scheduling, room assignments, names, whatever? When I told the woman on duty this AM as I left at a little after 8AM, she didn't seem especially concerned. Facility is fine, my experience was awful. Perhaps a review of scheduling, record keeping is in order.

I did NOT like arriving after checkin time & finding that they did or did not have a room ready.1st room assigned, 111, I think, became unavailable because not ready but it showed ready in their computer. Staff discussed this among themselves. I eventually was given room 201. I did NOT like being awakened at 2:50AM by someone tapping on my door telling me I had to move from the room, some such nonsense, he seemed under impression I was not in the right room. I told him about confusion at checkin, he left. 2:10 AM? Huh? I had a 5 hour drive in the morning and I had to endure being awakened because someone on staff had made an error in scheduling, room assignments, names, whatever? When I told the woman on duty this AM as I left at a little after 8AM, she didn't seem especially concerned. Facility is fine, my experience was awful. Perhaps a review of scheduling, record keeping is in order.

It was great just looked like the room never been cleaned

It was great just looked like the room never been cleaned

Linens looked old with some yellow spots. Looked like drops of blood on shower curtain and bathroom floor-not a lot but noticeable. Washed out of shower curtain when used the shower.

Linens looked old with some yellow spots. Looked like drops of blood on shower curtain and bathroom floor-not a lot but noticeable. Washed out of shower curtain when used the shower.

The room I was in didn't have no trash can in it. Other than that the room is was good condition

The room I was in didn't have no trash can in it. Other than that the room is was good condition

Very poor management very rude and unprofessional. We were tenants over 30 days and was late in the day with the payment, she wouldn't give us a break and ultimately tried to put us off the property without taking proper legal action. She called the police on us and everything and she was wrong and the officer let her know she was wrong. She never apologized either.

Very poor management very rude and unprofessional. We were tenants over 30 days and was late in the day with the payment, she wouldn't give us a break and ultimately tried to put us off the property without taking proper legal action. She called the police on us and everything and she was wrong and the officer let her know she was wrong. She never apologized either.

Part of town no restaurant near

The hallways smelt funky, there was hair in the bathroom shower that was not mine, and the cleanliness all around was just absolutely terrible. Would not stay there again.

While this property was convenient and affordable, you get what you pay for. I really wanted to like it because our checkin was great and the hotel staff were friendly. This was our second time staying here, and both times, the air quality of the heater was poor and the room was not clean. It looked like there had been things spilled on the floor with no attempt to clean. The motion-sensor light in the bathroom was also not ideal. The treadmill and the bike in the workout room did not work. The outdated rooms didn’t bother me as much, and the beds were comfortable.

Great service since it changed to the red roof in and suites. Had a issue with the TV they came and fixed it by moving us to another room. Needs a bit of up keep but other than that great

Great service since it changed to the red roof in and suites. Had a issue with the TV they came and fixed it by moving us to another room. Needs a bit of up keep but other than that great

Good

Good

Hair was left in tub and on shower wall, food left on floor and sheets were not properly cleaned had stains on it. Dirty mirror

Hair was left in tub and on shower wall, food left on floor and sheets were not properly cleaned had stains on it. Dirty mirror

Pros Close proximity to Busch Gardens Cons Our beds were uncomfortable; water pressure was very low; there was brown water coming from the tub; the elevator was stuck on the first floor because it wouldnt close; leaking iron; no ironing board I will not be returning.

Everyone is always very nice even the people that live there the guy is awesome that i have dealt with a couple of times

Everyone is always very nice even the people that live there the guy is awesome that i have dealt with a couple of times

I came to see my son graduate at Fort Eustis and this property was in a perfect location. The sheets were so comfortable. I didn’t want to get out of the bed!!! Super friendly people as well!!!

Ggc

D

D

Brenda is sorry amazing

Brenda is sorry amazing

Nothing

Nothing

It was ok except for the TV didn't work. After talking to the desk manager it did not get fixed. On the second day it did not get fixed. She told me that she would say something to the manager about us having an unsatisfactory stay. That did not happen either. Needless to say we will not be staying at this hotel chain again.

It was ok except for the TV didn't work. After talking to the desk manager it did not get fixed. On the second day it did not get fixed. She told me that she would say something to the manager about us having an unsatisfactory stay. That did not happen either. Needless to say we will not be staying at this hotel chain again.

So good! Me and my boyfriend stayed about a week and had a great stay!

So good! Me and my boyfriend stayed about a week and had a great stay!

We arrived to check in and there was no staff in the hotel. We called wvery bumber we could find and finally got someone at Comfort Inn customer support. I was on the phone with them for 45 minutes as they called around trying to find someone to assist us. (They were calling rhe hotel that i was standing in with no staff). We wnded up leaving to male the event we were scheduled to be at with the promise that they would have a supervisor call me. No one wver called me back. We did finally get checked in when the night shift employee came in to find that no employee had been there since the night before.

Staff was never at the front desk to assist me.

The place is not good people on front desk they don’t know what they do, my check in was horrible, they charge me twice and not want give me my money back, horrible service and the room have roach stains everywhere…

Ms Bobby and Ms Debbie are absolutely amazing! Would 100 percent recommend this hotel over any other in the area!

Ms Bobby and Ms Debbie are absolutely amazing! Would 100 percent recommend this hotel over any other in the area!

Close to where I was working.

Dirty and loud

Dirty and loud

Cost of room was very low. Was close to army base. Was great for this trip.

Cost of room was very low. Was close to army base. Was great for this trip.

room was comfortable, parking lot was dark & construction at the front entrance made us miss the turn in to the parking lot and we had to turn around and circle back

WE WERE THERE TO SEE MY GRANDSON WHO WAS AT FORT EUSTIS. WE WENT OUT FOR BREAKFAST WITH HIM ON SUNDAY, SO DIDN'T TAKE ADVANTAGE OF THE FREE BREAKFAST. AS LONG AS THE ROOM WAS CLEAN, WE DIDN'T CARE ANY ANYTHING ELSE BUT TO SEE OUR SOLDIER.

It was nice and clean.

It was nice and clean.

It’s a place to stay for a reasonable price

Good Hotel

Good Hotel

Good breakfast, friendly staff, safe, and affordable.

No microwave in room. The ceiling had something growing in the bathroom vent and that vent was leaking water

No microwave in room. The ceiling had something growing in the bathroom vent and that vent was leaking water

Horrible. Never will stay again

The heating/AC was very noisy and kept cutting on and off from other rooms, which made it hard to sleep. The walls were thin, and the people next door woke up early and were obnoxiously loud.

The rooms need a major update. Everything was plugged in surge protectors. The tall lamp was behind the chair but couldn’t be plugged in. The fridge did not get cold and smelled old. The clock was on the floor under the nightstand . The tv is small. The beds were uncomfortable. There was an extremely strong smell of febreeze like they were trying to hide a smell. Not the best but not the worst place to stay

It was ok for the price.

The hotel room has no carpet. Just a fake laminate floor, which was filthy. Room hadn’t been mopped ever. I didn’t even bother to take my socks off. Bed was uncomfortable and smelled like the B.O. of the last people that stayed there. Sheets weren’t even clean.

The hotel room has no carpet. Just a fake laminate floor, which was filthy. Room hadn’t been mopped ever. I didn’t even bother to take my socks off. Bed was uncomfortable and smelled like the B.O. of the last people that stayed there. Sheets weren’t even clean.

Our stay was horrible. The environment was noisy. The phone didn't work in the room.

Our stay was horrible. The environment was noisy. The phone didn't work in the room.

Room was slightly updated and clean. Water pressure in the shower was low. Air conditioning in room worked but couldn’t keep the room cool. There were times when there was no one at the front desk, but I needed help with my TV and my call was answered and a very nice woman helped me with it.

After 5 minutes, we checked out, got a refund and found a different hotel. Our room was disgusting and dirty. There were dead bugs, spiders and roaches on the floor. Hair and stains on the sheets. The floor was not clean.

After 5 minutes, we checked out, got a refund and found a different hotel. Our room was disgusting and dirty. There were dead bugs, spiders and roaches on the floor. Hair and stains on the sheets. The floor was not clean.

One of the best Red Roofs I've stayed at in a while. Not much in the area for food/shopping/entertainment etc, however it's only a short easy drive to find. Staff was very kind. Rooms were updated and clean. Bed was a little uncomfortable and noisy but there's really no bed as comfortable as your own. The hotel was very clean and smelled clean as well. We will definitely stay here again.

One of the best Red Roofs I've stayed at in a while. Not much in the area for food/shopping/entertainment etc, however it's only a short easy drive to find. Staff was very kind. Rooms were updated and clean. Bed was a little uncomfortable and noisy but there's really no bed as comfortable as your own. The hotel was very clean and smelled clean as well. We will definitely stay here again.

The room has horrible. The walls had stains all over the place, the floor was extremely sticky. There were bugs crawling all over the place. The bed sheet had stains on it. It smelled like smoke and everything there wasn’t clean at all. No customer service at all.

The room has horrible. The walls had stains all over the place, the floor was extremely sticky. There were bugs crawling all over the place. The bed sheet had stains on it. It smelled like smoke and everything there wasn’t clean at all. No customer service at all.

First night no washcloths in room. Second day housekeeping did not show up had to go to the front desk and ask for more towels and washcloths. So our room had not been cleaned actually had to take the front desk clerk to the room and show her. Hard to get in room as the safety latch inside the room keep catching on the door.

Had a smoke free room booked but the room smelled heavily of previous smokers.

nothing the whole please smell of weed hall way and rooms. not good for bussines.

Good Staff,to many dogs