Motel 6 Newport News, VA

Staff and clean room.

run down

I have stayed at this location several times. The location is convenient to the highway, is kept very clean and the staff is very pleasant. The beds are comfortable as well, and in the summer the AC keeps the room very cool. The motel does need a bit of an update, but the price is very affordable.

I had reserved and paid for a non-smoking room with a queen bed (on hotels.com) before I arrived and then once I arrived I was told that they were sold out of non-smoking rooms with one bed ... but I could pay an upgrade fee of USD 6 per night to stay in a no-smoking room with a queen bed. So they charged me extra to stay in the room that I already reserved and paid for. I just tried to call to speak to manager but was told that I could call back in two days. Terrible customer service

There was a hole in the wall. The microwave was just for display. The bathroom water was running 24/7. Sink tap was broken and when you open it it’s like a sprinkler system. The remote was dirty. Never ever saying in a motel again.

Not what I expected from this type of business.

It’s okay to stay motel for the convenience of the location and price

Great

Great

The room was an incrdible mess. Microwave and Mini Fridge were filthy. The small dining table was off the stand. The door wouldn't lock and close too well. It looked as it had been mashed in at the top. Would stay away from this motel. The pictures on the website are very very inaccurate.

The room was an incrdible mess. Microwave and Mini Fridge were filthy. The small dining table was off the stand. The door wouldn't lock and close too well. It looked as it had been mashed in at the top. Would stay away from this motel. The pictures on the website are very very inaccurate.

Good

Good

The room had a broken toilet handled AC was holding up by wood. The customer service is bad the lady who run the places was so rude and nasty my money spend any where and nice clean rooms. I use to stay here when I was looking for a place to stay I didn't have kids then, but I will not be back here I will be sleep in my car with a husband, two kids, and my dog.

The room had a broken toilet handled AC was holding up by wood. The customer service is bad the lady who run the places was so rude and nasty my money spend any where and nice clean rooms. I use to stay here when I was looking for a place to stay I didn't have kids then, but I will not be back here I will be sleep in my car with a husband, two kids, and my dog.

WiFi wastheoretically available but my devices would not connect. My room wasn't serviced until the final day and they did not have shampoo or conditioner. The proprietor was almost gleefully unhelpful, acting like I was insane to expect a 2oz bottle of shampoo. The room was clean at least.

WiFi wastheoretically available but my devices would not connect. My room wasn't serviced until the final day and they did not have shampoo or conditioner. The proprietor was almost gleefully unhelpful, acting like I was insane to expect a 2oz bottle of shampoo. The room was clean at least.

Nice staff and decent stay for what you pay. Would stay again

Nice staff and decent stay for what you pay. Would stay again

Front desk very nice and very clean and quiet

Front desk very nice and very clean and quiet

I reserved and paid for the room a few weeks ahead of time but the manager tried to charge an additional $20 because their rates had gone up since I had booked the room. We had to push back on that silly logic and they caved and said nevermind. Also, the bathroom door was springloaded open and would not lstch shut and the shower wall had a hole in it. The microwave didnt work. Otherwise, it was about what we expected.

I reserved and paid for the room a few weeks ahead of time but the manager tried to charge an additional $20 because their rates had gone up since I had booked the room. We had to push back on that silly logic and they caved and said nevermind. Also, the bathroom door was springloaded open and would not lstch shut and the shower wall had a hole in it. The microwave didnt work. Otherwise, it was about what we expected.

The lady at the front desk was very rude kept raising her voice and telling me i was someone else saying my id didnt match the name on the reservation even though it was my name and was trying to give me rhe wrong reservation. Then she knocked on my door while i was changing and had no clothes on after i said just a minute just to tell me checkout is at 11am when it was only 9am. Also my bedding had cigarette burns all over it.

The lady at the front desk was very rude kept raising her voice and telling me i was someone else saying my id didnt match the name on the reservation even though it was my name and was trying to give me rhe wrong reservation. Then she knocked on my door while i was changing and had no clothes on after i said just a minute just to tell me checkout is at 11am when it was only 9am. Also my bedding had cigarette burns all over it.

Fresh towels every three days was never heard of.

Fresh towels every three days was never heard of.

that never happened. expedia lied, motel six in newport news lied, i lost. no winners in this situation

that never happened. expedia lied, motel six in newport news lied, i lost. no winners in this situation

It is a Motel 6 - but it is newly renovated with hardwood floors, the bathroom and bathtub looked brand new, very clean and quiet. All in all it is a good place for a nights stay if you are in the area - we used it as a home base for some concerts at the Hampton Coliseum. Worked out well.

It is a Motel 6 - but it is newly renovated with hardwood floors, the bathroom and bathtub looked brand new, very clean and quiet. All in all it is a good place for a nights stay if you are in the area - we used it as a home base for some concerts at the Hampton Coliseum. Worked out well.

The room was comfy and clean

The room was comfy and clean

Not luxury B-U-T worth the price

Not luxury B-U-T worth the price

When I arrived I drove around the property but saw no indication of where the office was. I asked a cleaning person and he said "right here" and pointed to the room he had just came out of but it was a guest room. I called the place and the manager talked me around the turns to get me to the office. I got checked in and went to the room which was very well done, they seem to have started updating the property from the room interiors and left the exterior for a later time. The internet service was excellent, the TV was a dated item that needs Cox to get their service cleaned up to eliminate the constant interruptions. The driveway going in and out is littered with potholes that have had no attention in a very long time, my truck handled them okay but I wouldn't want to tackle them in a passenger car.

When I arrived I drove around the property but saw no indication of where the office was. I asked a cleaning person and he said "right here" and pointed to the room he had just came out of but it was a guest room. I called the place and the manager talked me around the turns to get me to the office. I got checked in and went to the room which was very well done, they seem to have started updating the property from the room interiors and left the exterior for a later time. The internet service was excellent, the TV was a dated item that needs Cox to get their service cleaned up to eliminate the constant interruptions. The driveway going in and out is littered with potholes that have had no attention in a very long time, my truck handled them okay but I wouldn't want to tackle them in a passenger car.

Poor conditions in bathroom, no acces to wifi, no cleaning service, poor road conditions in the premises (POTHOLES)

Poor conditions in bathroom, no acces to wifi, no cleaning service, poor road conditions in the premises (POTHOLES)

Excited

Excited

Nice motel! Wish they had do not disturb signs since we bring our pups and don’t want housekeeping.

Nice motel! Wish they had do not disturb signs since we bring our pups and don’t want housekeeping.

The room was clean was the best part.

The room was clean was the best part.

Good overnight spot!

Good overnight spot!

It was too be expected for the price

It was too be expected for the price

Cool

Cool

Rude, abusive staff

Rude, abusive staff

Yes refused my reservation.

I had booked a handicap room because I need a shower with rails or handles so that I don’t fall while getting in and out or in the process of showering. When I arrived at 2:30pm (1.5 hours after the check in time posted online and 30 minutes after the check in time posted at the motel) I was told that the room wouldn’t be ready until 4pm. I was then told that if I want a regular smoking room I could go ahead and check in. I explained that I did not want a smoking room and asked if there was a regular nonsmoking room I could get. I was told “no.” The guy working the desk started looking at his papers then said “I can give you room 309 (regular nonsmoking room) but I don’t know if it’s been cleaned yet and you may have to be there while it’s being cleaned.” I told him “okay, fine.” Thankfully when I got to the room it had already been cleaned. The condition of the room was not good, to say the least. Holes in the walls (even in the shower wall), built up dirt and grime by the light switches and the bathroom door, and refrigerator rusty and on its last leg.

I had booked a handicap room because I need a shower with rails or handles so that I don’t fall while getting in and out or in the process of showering. When I arrived at 2:30pm (1.5 hours after the check in time posted online and 30 minutes after the check in time posted at the motel) I was told that the room wouldn’t be ready until 4pm. I was then told that if I want a regular smoking room I could go ahead and check in. I explained that I did not want a smoking room and asked if there was a regular nonsmoking room I could get. I was told “no.” The guy working the desk started looking at his papers then said “I can give you room 309 (regular nonsmoking room) but I don’t know if it’s been cleaned yet and you may have to be there while it’s being cleaned.” I told him “okay, fine.” Thankfully when I got to the room it had already been cleaned. The condition of the room was not good, to say the least. Holes in the walls (even in the shower wall), built up dirt and grime by the light switches and the bathroom door, and refrigerator rusty and on its last leg.

When I checked in, it was dirty; hair in the sink, toilet seat broken, stuff on the walls and bad smell. House keeping took towel didn’t replace them, then took my personal towels I purchased. Don’t work overnight and try to sleep in, house keeping continues to knock at the door. Overall bad stay

When I checked in, it was dirty; hair in the sink, toilet seat broken, stuff on the walls and bad smell. House keeping took towel didn’t replace them, then took my personal towels I purchased. Don’t work overnight and try to sleep in, house keeping continues to knock at the door. Overall bad stay

No complaints

No complaints

Unsafe! Worst hotel or motel I have stayed at in my life. The manager expected me to stay in a room with the latch to lock the door broken. I explained that the last time I stayed at a motel, someone tried to break into my room and that latch was the only thing that stopped them. He told me don't worry it's fine, no one will try to break in do not worry ma'am it's fine. As if he can guarantee that. He scolded me like a child and told me no switching next time. As if I would ever darken the doorway of this dump again. For him to be angry I wanted a door with functioning locks is ridiculous. Not to mention the inside is filthy and literally crumbling. I couldn't find a single area of that property I was comfortable walking my dog, trash was absolutely everywhere. Sleep in a 7-11 parking lot in your car over this place. You'll be safer and more comfortable. Motel 6 used to at least be clean and safe. Will be calling Motel 6 corporate and the BBB because this place shouldn't even be allowed to operating. Not with the condition of the building, and owners attitude.

Unsafe! Worst hotel or motel I have stayed at in my life. The manager expected me to stay in a room with the latch to lock the door broken. I explained that the last time I stayed at a motel, someone tried to break into my room and that latch was the only thing that stopped them. He told me don't worry it's fine, no one will try to break in do not worry ma'am it's fine. As if he can guarantee that. He scolded me like a child and told me no switching next time. As if I would ever darken the doorway of this dump again. For him to be angry I wanted a door with functioning locks is ridiculous. Not to mention the inside is filthy and literally crumbling. I couldn't find a single area of that property I was comfortable walking my dog, trash was absolutely everywhere. Sleep in a 7-11 parking lot in your car over this place. You'll be safer and more comfortable. Motel 6 used to at least be clean and safe. Will be calling Motel 6 corporate and the BBB because this place shouldn't even be allowed to operating. Not with the condition of the building, and owners attitude.

When I got there went into my hotel the toilet was running water constantly as I was leaving with my family there was man standing behind a wall and kept looking at us because of that I fear for my family safety and went to another hotel I will be looking into a possible refund worst experience ever

When I got there went into my hotel the toilet was running water constantly as I was leaving with my family there was man standing behind a wall and kept looking at us because of that I fear for my family safety and went to another hotel I will be looking into a possible refund worst experience ever

The customer service was great. The rooms were clean and decent enough to get a good night's sleep. Close to area restaurants and shopping.

The customer service was great. The rooms were clean and decent enough to get a good night's sleep. Close to area restaurants and shopping.

Cons: Initially I booked the room for one night then added on another with a note to stayover in 308 as my work was going to be extended. The checkin was smooth initially. The first woman put me in a room other than the one I had booked (unbeknownst to me, I dont work there) I really wasnt in the room until my shift ended before midnight. 630 am i go to renew. 2nd woman almost doesnt honor my 80 dollar booking stating she has none of the rooms i booked online. And that since its a different room i need to get ready to check out and come back at check in time. Over the course of at least an hour with side by side identical bookings and asking for a courtesy call (never came) she honored my stay with an additional early check in feed to remain in the same room which is apparently required every single stayovet.

Cons: Initially I booked the room for one night then added on another with a note to stayover in 308 as my work was going to be extended. The checkin was smooth initially. The first woman put me in a room other than the one I had booked (unbeknownst to me, I dont work there) I really wasnt in the room until my shift ended before midnight. 630 am i go to renew. 2nd woman almost doesnt honor my 80 dollar booking stating she has none of the rooms i booked online. And that since its a different room i need to get ready to check out and come back at check in time. Over the course of at least an hour with side by side identical bookings and asking for a courtesy call (never came) she honored my stay with an additional early check in feed to remain in the same room which is apparently required every single stayovet.

Overall, not a bad experience! I will book again if I am in the area. The staff was nice.

Overall, not a bad experience! I will book again if I am in the area. The staff was nice.

When we arrived the room was filthy and hair everywhere. We asked for a different room and was able to move. The toilet in the room didn’t flush. When we informed personnel we were given a plunger. Not very hospitable or kind. We won’t be back.

When we arrived the room was filthy and hair everywhere. We asked for a different room and was able to move. The toilet in the room didn’t flush. When we informed personnel we were given a plunger. Not very hospitable or kind. We won’t be back.

A lot of privacy quiet the room itself the furnished part was old and seems and needs to be upgraded thank you

A lot of privacy quiet the room itself the furnished part was old and seems and needs to be upgraded thank you

Respect

Respect

I prefer this place because my dog is comfortable. BUT there is a lady in the front office that brings the quality of their service DOWN tremendously.

I prefer this place because my dog is comfortable. BUT there is a lady in the front office that brings the quality of their service DOWN tremendously.

The staff are amazing, helpful, friendly individuals.

The staff are amazing, helpful, friendly individuals.

All staff were friendly and helpful

All staff were friendly and helpful

Great staff

Great staff

Just Amazing..im moving down there next week

Just Amazing..im moving down there next week

The housekeeper continuously knocked on my door an hour before checkout. When I opened the door she was yelling across the parking lot to check out. Bc of that I would not rebook or recommend this location to anyone

The housekeeper continuously knocked on my door an hour before checkout. When I opened the door she was yelling across the parking lot to check out. Bc of that I would not rebook or recommend this location to anyone

Friendly staff

Friendly staff

Everything was fine except, the heater took about an hour to warm the room up. Was literally shaking for the first 30 min or so, because it was so cold in the room.

Everything was fine except, the heater took about an hour to warm the room up. Was literally shaking for the first 30 min or so, because it was so cold in the room.

I enjoyed my stay

I enjoyed my stay

Hotel is not good

Hotel is not good

Housekeeper came into my room when i left and took my washcloths and Hand towels.

Housekeeper came into my room when i left and took my washcloths and Hand towels.

Nice check in and clean room

Nice check in and clean room

Well let me say do not stay here so I called the night before I was going to stay at this hotel told them I had 1 service dog and 1 regular dog ask if there was any restrictions on dogs and the manager told me no you can have both of your dogs here at no cost so I get to the hotel then they proceed to tell me I can not have 2 dogs so after arguing with them about it they sit there and charge me $20. For my one pet but didn't put it as a pet fee they said I checked in early witch was a lie because I didn't get to the hotel until 9pm I came all the way from Florida the lady that checked me out in the morning said they should have never charged you for your 2nd dog because on hotels.com it states dogs not dog and that they told you it was ok for me to have 2 dogs and to top it all off the manager ask me to give them a good review I thought that was funny this place is runned down the beds are hard then I am on my room and I asked for a non smoking room and they gave me a smoking room and the shower pressure sucks hard to get your hair cleaned I would not waste your money and time don't stay here find a better hotel you will be very disappointed if you stay here

Well let me say do not stay here so I called the night before I was going to stay at this hotel told them I had 1 service dog and 1 regular dog ask if there was any restrictions on dogs and the manager told me no you can have both of your dogs here at no cost so I get to the hotel then they proceed to tell me I can not have 2 dogs so after arguing with them about it they sit there and charge me $20. For my one pet but didn't put it as a pet fee they said I checked in early witch was a lie because I didn't get to the hotel until 9pm I came all the way from Florida the lady that checked me out in the morning said they should have never charged you for your 2nd dog because on hotels.com it states dogs not dog and that they told you it was ok for me to have 2 dogs and to top it all off the manager ask me to give them a good review I thought that was funny this place is runned down the beds are hard then I am on my room and I asked for a non smoking room and they gave me a smoking room and the shower pressure sucks hard to get your hair cleaned I would not waste your money and time don't stay here find a better hotel you will be very disappointed if you stay here

Staff was not helpful at all from dirty and it was very unsafe with the other rooms around me

Staff was not helpful at all from dirty and it was very unsafe with the other rooms around me

A great change from my experiences with Motel 6 over 30 years ago. Spacious rooms, faux wood flooring instead of well-used carpets, clean, parking right in front of room. Not many amenities (shampoo and lotion etc.) but did have usb charging port by the bed on either side and a nice work area installed beneath the TV. I'll stay here again if in the Norfolk area.

A great change from my experiences with Motel 6 over 30 years ago. Spacious rooms, faux wood flooring instead of well-used carpets, clean, parking right in front of room. Not many amenities (shampoo and lotion etc.) but did have usb charging port by the bed on either side and a nice work area installed beneath the TV. I'll stay here again if in the Norfolk area.

The property was good for what it was needed for

The property was good for what it was needed for

The property owner keeps the negative people away and is very nice and makes your stay enjoyable, there's alot to do in the area,

The property owner keeps the negative people away and is very nice and makes your stay enjoyable, there's alot to do in the area,

Clean and safe. Love the area of the motel. Bathroom had some chipping in areas

Clean and safe. Love the area of the motel. Bathroom had some chipping in areas

Clean but hole in bath room door peeling in front of sink just needs some loving care easy things to fix key didn't work had to go to front desk late when i got back and got lecture about the non working key like it was my fault

Clean but hole in bath room door peeling in front of sink just needs some loving care easy things to fix key didn't work had to go to front desk late when i got back and got lecture about the non working key like it was my fault

Never again

Never again

It was a Comfortable MOTEL

It was a Comfortable MOTEL

Never again

Never again

Everything

Everything

It was not bad for the price, it was quiet, front desk was pleasant.

It was not bad for the price, it was quiet, front desk was pleasant.

This hotel was budget friendly and comfortable.All of the people at the front desk were sweet and kind, and did their job.The room was clean, had mininfridge and microwave, a lot of locations around to eat. The area is very nice and none threatening,it's pretty much what you should expect.We had no issues and I would happily book here again.

This hotel was budget friendly and comfortable.All of the people at the front desk were sweet and kind, and did their job.The room was clean, had mininfridge and microwave, a lot of locations around to eat. The area is very nice and none threatening,it's pretty much what you should expect.We had no issues and I would happily book here again.

Decent lpace to stay

Decent lpace to stay

The room was nice and clean

The room was nice and clean

Clean and comfy

Clean and comfy

Great!

Great!

Great stay for the price. Not the best but still pretty ok. Raj was awesome!

Great stay for the price. Not the best but still pretty ok. Raj was awesome!

The latch was broken there was blood on sink the room smell real bad walk out I would not recommend this hotel to nobody

The latch was broken there was blood on sink the room smell real bad walk out I would not recommend this hotel to nobody

The renovations that were done to the Motel 6 were very good and is. A wonderful night or weekend stay. For business, vacation, or just to getaway.

The renovations that were done to the Motel 6 were very good and is. A wonderful night or weekend stay. For business, vacation, or just to getaway.

Bathroom wasn’t really clean butttt everything else was good!

Bathroom wasn’t really clean butttt everything else was good!

Lo cost but mostly clean. Quiet. Friendly staff.

Lo cost but mostly clean. Quiet. Friendly staff.

There appear to be some locals that live here that are not too quiet and there is a guy living here and he keeps his dog in his SUV but otherwise I had no complaints.

There appear to be some locals that live here that are not too quiet and there is a guy living here and he keeps his dog in his SUV but otherwise I had no complaints.

Nice quiet getaway

Nice quiet getaway

Everything what wrong

Everything what wrong

They dont offer breakfast.

They dont offer breakfast.

I enjoyed my rest here. Very clean rooms. Very friendly people. Just wish the bedding was softer. Overall it was a great stay and now i don't see them on hotels.com.

I enjoyed my rest here. Very clean rooms. Very friendly people. Just wish the bedding was softer. Overall it was a great stay and now i don't see them on hotels.com.

Very friendly and nobody bothered us

Very friendly and nobody bothered us

Need pest control maintenance

Need pest control maintenance

It's good for sleeping time. In general if I have to stay short time trip. I'll booking again

It's good for sleeping time. In general if I have to stay short time trip. I'll booking again

Really bad

Really bad

Everything is good for me just the floor kinda dirty

Everything is good for me just the floor kinda dirty

Ecellent area. Accessible parking.

Ecellent area. Accessible parking.

They wouldn’t let the guest check in even though I paid in full for the room. Seeking refund.

They wouldn’t let the guest check in even though I paid in full for the room. Seeking refund.

older hotel, no upgrades, you basically get what you pay for. No morning coffee, however, daily maid service. No shampoo or lotion, however, daily soap and clean towels. Would stay here again, however, don't expect "extras". Basic , clean, get what you pay for hotel.

older hotel, no upgrades, you basically get what you pay for. No morning coffee, however, daily maid service. No shampoo or lotion, however, daily soap and clean towels. Would stay here again, however, don't expect "extras". Basic , clean, get what you pay for hotel.

My only problem was the shower head was clogged and very little spray. I reported defect to room service maid but problem not repaired. Could have been resolved in 5 minutes with new shower head.

My only problem was the shower head was clogged and very little spray. I reported defect to room service maid but problem not repaired. Could have been resolved in 5 minutes with new shower head.

The bed was very uncomfortable and the mattress had rips and tears in it. The mattress was stained and did not seem clean. Also, the floor in the hotel room was very sticky. I checked out of the room a day early because I did not feel comfortable staying in such an unclean room.

The bed was very uncomfortable and the mattress had rips and tears in it. The mattress was stained and did not seem clean. Also, the floor in the hotel room was very sticky. I checked out of the room a day early because I did not feel comfortable staying in such an unclean room.

They ended our room with out our permission and presence

They ended our room with out our permission and presence

Good place

Good place

Upon arrival, check in was easy. Got to our room, microwave had been stolen and door previously kicked in and deadbolt would not latch. Went to front desk asked for another room. Had to wait first for maintenance to attempt to repair door. Could not be repaired, moved to another room. The new room was obviously a smoking room and I had paid for nonsmoking. It stunk. Went back to desk to ask for a room change because my children and I did not want to smell cigarette smoke and was told that it was not a smoking room but there was nothing they could do about people smoking in it previously and was given some febreeze spray. There is a difference between a room occasionally smoked in and one smoked in all the time. The spray did not help. Upon further examination of the room, turns out the mini fridge in this room did not work and the bathroom door wouldn’t close. At this point I gave up. We decided to spend as little time at our room as possible. But it doesn’t end there, on our final morning when we got up to leave, another guest of the motel (im assuming) decided to smash a beer bottle next to my car door which had to be removed from under my vehicle before I could leave. Worst motel experience ever!!!!!

Upon arrival, check in was easy. Got to our room, microwave had been stolen and door previously kicked in and deadbolt would not latch. Went to front desk asked for another room. Had to wait first for maintenance to attempt to repair door. Could not be repaired, moved to another room. The new room was obviously a smoking room and I had paid for nonsmoking. It stunk. Went back to desk to ask for a room change because my children and I did not want to smell cigarette smoke and was told that it was not a smoking room but there was nothing they could do about people smoking in it previously and was given some febreeze spray. There is a difference between a room occasionally smoked in and one smoked in all the time. The spray did not help. Upon further examination of the room, turns out the mini fridge in this room did not work and the bathroom door wouldn’t close. At this point I gave up. We decided to spend as little time at our room as possible. But it doesn’t end there, on our final morning when we got up to leave, another guest of the motel (im assuming) decided to smash a beer bottle next to my car door which had to be removed from under my vehicle before I could leave. Worst motel experience ever!!!!!

It's was ok

It's was ok

I booked through Expedia and was charged 32.00 more when I arrived I checked out 10:45 am the day I was suppose to They charged me a extra day that I was not there .. I didn’t go to office on check out but the maids were at the door when I left. They will not refund my money. I paid cash for the two nights I booked and was I’ve charged total of 209.78 then Sunday the day I left they charged me 88.39. I have contacted my bank and the BBB .. it was the worse place I ever stayed in and obviously don’t care if they commit fraud on your debit card !!

I booked through Expedia and was charged 32.00 more when I arrived I checked out 10:45 am the day I was suppose to They charged me a extra day that I was not there .. I didn’t go to office on check out but the maids were at the door when I left. They will not refund my money. I paid cash for the two nights I booked and was I’ve charged total of 209.78 then Sunday the day I left they charged me 88.39. I have contacted my bank and the BBB .. it was the worse place I ever stayed in and obviously don’t care if they commit fraud on your debit card !!

The staff tried to deny my son's military dependent ID saying that it was not a "real ID". That was the first of many issues we had with them some of the issues where; gum stuck to the night stand, dirty sheets, the door not shutting correct just to name a few. Don't waste your time staying here.

The staff tried to deny my son's military dependent ID saying that it was not a "real ID". That was the first of many issues we had with them some of the issues where; gum stuck to the night stand, dirty sheets, the door not shutting correct just to name a few. Don't waste your time staying here.

Terrible… couldn’t get enough linen. The door had a whole were it looked like it had been kicked in… the tub was nasty and broke. I guess you get what you pay the price for 😩😩😩😩

Terrible… couldn’t get enough linen. The door had a whole were it looked like it had been kicked in… the tub was nasty and broke. I guess you get what you pay the price for 😩😩😩😩

Good value for the money, clean rooms and courteous staff

Good value for the money, clean rooms and courteous staff

Needs to be updated. Furniture was peeling or broken. Alot of cigarette burns on furniture an linens. Smoke smell filled the air. Staff wasn't that friendly.

Needs to be updated. Furniture was peeling or broken. Alot of cigarette burns on furniture an linens. Smoke smell filled the air. Staff wasn't that friendly.

Terrible!

Terrible!

Close to stires

Close to stires

Did not like the the tv didn't work the whole stay. I went to the office and let them know. Their response was to unplug the core then plug it back up. However, it still wasn't working.

Did not like the the tv didn't work the whole stay. I went to the office and let them know. Their response was to unplug the core then plug it back up. However, it still wasn't working.

No thank you.

No thank you.

This was horrible do not book! It does not look like the pictures. It had holes in the walls, cigarette smell, cigarette burns, broken toilet seat. It was so bad we went and bought out own blankets. It was a last minute trip for a funeral. We complained at the desk they just laughed.

Hotel is in bad need of a remodel. Hotel room was so-so on the clean scale but it’s the most uncomfortable room I’ve ever stayed in. The mattress was way past its use by date so had springs pushing into me no matter how I slept. No shampoo or conditioner so had to forgo a shower. Chairs in room were wood, so also extremely uncomfortable. I’d give it a 1 star max rating, not a place I’d ever stay at again.

The floors were uneven. You could feel the dips and bumps.

Terrible

I was very upset bout everything

Visiting family for the holidays. Booked a double queen room for 4 adults. We were only supplied with 2 towels and when asked the office for 2 more towels we were told no. The beds are like laying on cinder blocks.

They have over 500 room and crowd everyone in one spot. Management charges miscellaneous charges so you end up paying 85 to 90 a night for one room. When even the sign on the building advertises that its 59.99 a night. Just very rude Management

Heater didn't work, front door top lock broke,and bed sheets, blanket uncleaned

This particular Motel Six is the best of the worst. For the price it is better than most. The two housekeepers are friendly people who work hard to please.

The front desk person" lydia" I think is her name is.i pay extra to get a 2nd key and left it at The front desk so when my gf got there she would have a key.well 45 mins later I get a call from my gf stating the front lady refuses to give her the key I just paid for.so I call up there an this woman is way outta control cussing at me and refused to let me talk then she hangs up on me.so I call the 1-800 number for customer support and explain what's going on.they tell me there going call the motel 6 and find out what is going on.so they say we will call u back in 5 mins.one min later they call me and say the front desk person yelled at them an also hung the phone up on her also.so they gave me another number to call an start a complaint against this motel 6 not only was I instructed to file but the ppl I first called said they were also filing a complaint against"Lydia". I've spent over$1900 at this hotel alone and for that front desk person to treat me and my gf that way is ridicules.ive had no problems with any other employees at this motel 6.all of them no me by my first name and no that I cause no problem with them or other guest.

Exceptional

Very good

Nice staff Dirty broke fridge. Everything like bars in the bathroom were broken. Cords behind tv coming out of hole from wall. Low water pressure. Horrible internet

The lights didn't work except in the bathroom no microwave

What breakfast??room didn't even have a microwave. No microwave

Bad

Bad

Bad

Exceptional

It looked like the room use to have 2 beds in it. But one waa removed at one point. But the headboard remained in the wall.

Superb

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Wasn't clean enough and bedding subpar

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I HATED THE WHOLE STAY!!!!!!

Hard time getting extra towels or linen

The fact that the microwave didnt work and neither did the TV I had to fix the TV the maintenance man never came to and then when house keeping came in they turned the fridge up and froze my insulin

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