Wingate by Wyndham New York Midtown South/5th Ave

Good Breakfast, great staff, clean,...

Location Cramps, small, stuffy

Location

wonderful hotel near bars and restaurants, friendly staff

This property is nice, the location is good as well as you have all you would need within a short walk.

Well-located hotel, central to everything you need in NYC. Rooms were small, but clean and comfortable. Noise was a little bit of an issue between rooms but overall a great stay!

Clean, comfortable, very nice and helpful staff. Excellent location. The breakfast room was crowded, not all the people could sit.

Centrally near macys and other locations of the city

Exceptional

The breakfast was better than I expected. The location is great and close to major stations and many other attractions.

Friendly staff

The Front desk staff. The director of operations and his promise to refund me for a room where the A/C wasn't working for 2 out of 3 nights. I had no sleep in a 76 degree room. They only changed my room on the last night and he acted as if this was a favor and not part of a hotel's services to replace a non-functional room with a functional one! He was negotiating with me! He finally agreed to refund 50% of one night and when it came to the actual refunding to Booking.com, they refused and Booking.com had to cover for them even though I had him include that on my invoice as proof and followed up with the general manager as soon as she was back from the holidays and she assured me that it was done!!!

The Front desk staff. The director of operations and his promise to refund me for a room where the A/C wasn't working for 2 out of 3 nights. I had no sleep in a 76 degree room. They only changed my room on the last night and he acted as if this was a favor and not part of a hotel's services to replace a non-functional room with a functional one! He was negotiating with me! He finally agreed to refund 50% of one night and when it came to the actual refunding to Booking.com, they refused and Booking.com had to cover for them even though I had him include that on my invoice as proof and followed up with the general manager as soon as she was back from the holidays and she assured me that it was done!!!

Perfect location, beautiful room, great view- everything was just great Every thing was great. The dining room was full in the morning- so what. It was just perfect and great breakfast for starting the day

Breakfast was ok hope they could have some variety in their daily morning breakfast.

Very good

Exceptional

Clean room . Professional staff Very subpar breakfast .

Very subpar breakfast .

Room was very small (smaller than other Midtown rooms I’ve stayed in), but super clean and comfortable. Probably not great for an extended stay, but perfect for solo/quick trips. And definitely book the Empire view - incredible! I’d rather have the view than extra space :)

Very good

Exceptional

We had a wondeful time, everything was perfect. Thr lóháton is excellent, the cleanliness is spotless, the staff is very kind. We enjoyed every single minute of our stay. And the view was simply breathtaking.

Easy to get to. Staff was extremely kind and helpful. Honking- but that’s NY for you. We are Mainers and not used to so much honking! It did quiet down at night and this location is perfect.

Easy to get to. Staff was extremely kind and helpful. Honking- but that’s NY for you. We are Mainers and not used to so much honking! It did quiet down at night and this location is perfect.

breakfast was so good, they have a lot of deferent choices of food, clean room was good and the shops nearby good to

Room was clean. Location was perfect and close to Empire State Building, Macy’s and Korean Town. Nice breakfast selections were provided.

Did not eat there

Exceptional

Hotel had a great location for sightseeing. The hotel was very clean but small which is ok when you are out enjoying the city all day.

Everything was good

Clean, small but well appointed room. Easy business travel.

Good

Great location and friendly service N/ A

Loved the staff! They were very friendly, courteous and attentive. The remote control for tv did not work. There was almost no conditioner left.

Loved the staff! They were very friendly, courteous and attentive. The remote control for tv did not work. There was almost no conditioner left.

A lot of restaurants and shops nearby.

Very good

Superb

Clean room

Great stay with a good location.

Breakfast was great and room was clean

Fabulous location, friendly & helpful staff. Nice selection for breakfast.

It was a great location on 5th Avenue within walking distance to a few key locations. Nothing really.

It was a great location on 5th Avenue within walking distance to a few key locations. Nothing really.

Superb

Great property. Hidden gem.

Locatation is an absolute 10/10. Use bryant market for the small needs. Food is everywhere. Also as the Points of Intetest in every direction around. Bryant park also beautiful. The Breakfast is not very good. No vegetables like f.e. a tomato or similiar stuff. To less choice so we decided to take breakfast from a small shop around the corner with bagels for 3,50$ best.

Breakfast menu needs to be updated.

Great location, friendly staff. Breakfast included was a great bonus Breakfast got very busy at times as the designated breakfast area was quite small One lift didn’t work for most of our stay

Very convenient location, which could be Important for some travelers. Room was quiet and clean. Room was very small, two reading lights not working, and little choice in breakfast.

Very convenient location, which could be Important for some travelers. Room was quiet and clean. Room was very small, two reading lights not working, and little choice in breakfast.

Location and cleanliness A bit pricey

Small but really cozy and has everything you need. Clean and fresh rooms

Love this hotel! Clean and comfortable, staff are great.breakfast floor was excellent.

Awesome

Near Times Square and subway. Has many food options nearby. Breakfast was good and staff were very kind and attentive.

But with all the smoking hard to breath And nobody does anything about it This place is for smokers

Everything was very nice

Room was small but clean and nicely furnished and decorated. Bed was comfortable. Was nice to be able to refill water bottles. Location was great. N/A

Rooms are great, newly renovated. Great shower. Nice front desk staff. Hallways need refreshing. Breakfast was good, great bacon. Wish they had oat milk. And a gluten free pastry option. Would stay again.

Very nice

Great stay, clean and comfortable.

Clean, simple, but thoughtful accommodations. I felt like they gave real consideration to the most important and useful features. All the included toiletries, the mattress and linens were super comfortable, the temperature controls were all easy to navigate, and the light for reading in bed was good and easy to access. Oh yeah! And the included breakfast was really quite good, too. The room was really small, but I didn’t need any extra room, so it’s not really a “dislike.” If I had one beef, it was that there wasn’t really enough or adequate overhead and bathroom lighting. But, I’d take that over garish lighting any day. So, make what you will with that.

Many restaurants and a short distance walks to time square. Also subways are an easy access from this location.

Not saying anything will not stay there again, the bed causes one to slide off it. Not worth the money

THE VIEW OF THE EMPIRE STATE BUILDING FROM OUR ROOM WAS AMAZING. I 100% RECOMMEND. WE WERE ON THE 17TH FLOOR. THE BREAKFAST WAS ALSO AMAZING

Staff was very courteous and hotel perfectly situated in the middle of the city. Very happy with our stay.

Staff was very courteous and hotel perfectly situated in the middle of the city. Very happy with our stay.

Small room but big bed and the free breakfast and clean room make up for it! And an HD tv with channels was excellent you can’t beat the location either

Small room but big bed and the free breakfast and clean room make up for it! And an HD tv with channels was excellent you can’t beat the location either

Very clean ,nice people, there’s a deli on the corner very convenient walking distance to Times Square

Very clean ,nice people, there’s a deli on the corner very convenient walking distance to Times Square

Room was clean and comfortable, front desk very helpful and even let us drop off our bags early before check in so we could walk around freely. Would love to stay here again.

Room was clean and comfortable, front desk very helpful and even let us drop off our bags early before check in so we could walk around freely. Would love to stay here again.

Excellent value for the price.

Excellent value for the price.

Our room on the 17th floor was great. Staff was very friendly and helpful. Nice complimentary breakfast, too.

Our room on the 17th floor was great. Staff was very friendly and helpful. Nice complimentary breakfast, too.

Location was great, bed and room were comfortable and I loved the breakfast option

Overall it was a nice clean room! The breakfast bar is a little small but everything was convenient!

Overall it was a nice clean room! The breakfast bar is a little small but everything was convenient!

Stay was comfortable. Have stayed there before

Stay was comfortable. Have stayed there before

Great

Great

Small room but clean

Small room but clean

Todo excelente y el personal muy amable

Todo excelente y el personal muy amable

The room was cold and the heat was not working.

The room was cold and the heat was not working.

Great location, excellent staff. Very friendly and helpful. Will definitely stay here again when I visit NY

Great location, excellent staff. Very friendly and helpful. Will definitely stay here again when I visit NY

Comfortable room. Hotel is between Metro stations. To short breakfast time.

Fantastic location, price is cheaper than most of the nearby hotels, the receptionists were very nice. They also allowed me to checkout at 12 instead of 11. N/A

Very accommodating and friendly front desk staff!! They were able to process an early check in for us as requested and held our luggage while we roamed around the city. Good breakfast options and complimentary coffee in room.

Friendly staff No noise

Friendly staff No noise

Breakfast was sufficient, and I appreciated that it is included, but the weekday timing was inconvenient. It would be more convenient if breakfast was extended till 9:30 or 10am considering the checkout time is at 11am. The water pressure in the shower was extremely low, to the point where it was difficult to wash soap out of my hair and I had to stand nearly touching the wall to be underneath the shower head.

On my floor there was someone down the hall in the hallway yelling every 10 minutes for 45 minutes. I had to call the front desk to come up. I never fell back to sleep.

There was too much air freshener in the lobby! The smell was overpowering. In the room, there was a heavy scent of cleaning product. I was able to open the window for fresh air.

Seemed to be well run. Room was definitely queen. Relatively quiet. The elevators seemed fast and efficient while I was there, which isn't always the case in some of these places. Low on amenities but had the essentials.

Seemed to be well run. Room was definitely queen. Relatively quiet. The elevators seemed fast and efficient while I was there, which isn't always the case in some of these places. Low on amenities but had the essentials.

Location was great; room was clean.

Location was great; room was clean.

Clean room and very nice bed

Clean room and very nice bed

Smaller rooms (as expected for NYC) but if you stay organized you will have plenty of room!

Clean, comfortable, courteous friendly staff

Clean, comfortable, courteous friendly staff

Excellent staff

Excellent staff

Beurkkkkk

Beurkkkkk

Midtown location Not very clean

All the employees were very nice.

All the employees were very nice.

Overall very good experience. Staff were very friendly. Rooms were clean and the breakfast was good.

Overall very good experience. Staff were very friendly. Rooms were clean and the breakfast was good.

Better than expected! Convenient safe and quiet

Better than expected! Convenient safe and quiet

The room was clean and well equipped( fridge, microwave, coffee maker keurig). The staff were wonderful. The breakfast was good and have a good choice of food( waffles, eggs, bacon, yogurt, cereals, pastries,…) the hotel emplacement is perfect !! We get a great view on the EmpireState building.

The room was clean and well equipped( fridge, microwave, coffee maker keurig). The staff were wonderful. The breakfast was good and have a good choice of food( waffles, eggs, bacon, yogurt, cereals, pastries,…) the hotel emplacement is perfect !! We get a great view on the EmpireState building.

No site dizia que eles tinham parceria com um estacionamento e não aparecia nenhuma restrição, porém quando chegamos com nosso carro, não aceitaram nosso carro, falei com o pessoal da recepção que fez pouco caso e não ajudou em nada! O quarto era limpo, e ok pelo preço, mas o atendimento é nota 0

No site dizia que eles tinham parceria com um estacionamento e não aparecia nenhuma restrição, porém quando chegamos com nosso carro, não aceitaram nosso carro, falei com o pessoal da recepção que fez pouco caso e não ajudou em nada! O quarto era limpo, e ok pelo preço, mas o atendimento é nota 0

Friendly staff

Friendly staff

Good room! Nice view

Good room! Nice view

Location and front desk staff were superb. Great value for the price of the stay.

When we arrived, we were told by front desk staff we do not have a reservation. They overbooked the hotel and told us Booking. com did not transferred the reservation when we have a confirmation two weeks ago. DeAngelo did not even bother to apologize. He just told us we don’t have a reservation and he doesn’t have any rooms available

spotless room

spotless room

Excellent location. Close to most popular attractions. Hotel extremely clean. All staff were very friendly. We had a seamless check in with Juan.

Excellent location. Close to most popular attractions. Hotel extremely clean. All staff were very friendly. We had a seamless check in with Juan.

The receptionists are all rude

2. The room refrigerator is placed right next to the bed and makes a loud noise when it goes on and off and wakes you up. 3. I understand many NY hotel rooms are small but this one wasn't livable. There was no room around the sink to put anything on and no shelves anywhere for toiletries. Even the kleenex holder was buried under the sink. 4. Room lighting was less than poor. I couldn't even keep the drapes open to get some light because there were workers right outside my window working on hotel.. 5. It's a foundation bed and the mattress kept slipping down and had to keep pushing it back up to the headboard, TV get losing the signal. 6. The only positive was the guys at the front desk when I checked in were very nice and accommodating. 7. I felt I would be safe reserving at a Wyndham property but don't see doing that in the future.,.

2. The room refrigerator is placed right next to the bed and makes a loud noise when it goes on and off and wakes you up. 3. I understand many NY hotel rooms are small but this one wasn't livable. There was no room around the sink to put anything on and no shelves anywhere for toiletries. Even the kleenex holder was buried under the sink. 4. Room lighting was less than poor. I couldn't even keep the drapes open to get some light because there were workers right outside my window working on hotel.. 5. It's a foundation bed and the mattress kept slipping down and had to keep pushing it back up to the headboard, TV get losing the signal. 6. The only positive was the guys at the front desk when I checked in were very nice and accommodating. 7. I felt I would be safe reserving at a Wyndham property but don't see doing that in the future.,.

Everything was good

Everything was good

The room was clean but the noise isolation was terrible - every single noise from other rooms comes through the walls.

The room was clean but the noise isolation was terrible - every single noise from other rooms comes through the walls.

Great location! The staff are all professional, accomodating and nice. Very clean room.

Great location! The staff are all professional, accomodating and nice. Very clean room.

Small room but includes all that you need. Clean, comfy bed. Loved that they had a fridge. Staff was great. Location was perfect. Only downfall is that you can hear in the hallway/next door. Would still go back!

Small room but includes all that you need. Clean, comfy bed. Loved that they had a fridge. Staff was great. Location was perfect. Only downfall is that you can hear in the hallway/next door. Would still go back!

Great

Great

Small hotel, small room. seemed overpriced for what was offered.

Small hotel, small room. seemed overpriced for what was offered.

Rooms were a bit small but expected in NYC. Location was great and property was clean.

Rooms were a bit small but expected in NYC. Location was great and property was clean.

This hotel is a hidden gem. The staff is super friendly, and the room was extremely clean. I enjoy the boutique style of 4 rooms per floor. If you are looking for a huge room this place is not for you, but given the location, price and staff I would stay here anytime over some of the larger chain hotels.

This hotel is a hidden gem. The staff is super friendly, and the room was extremely clean. I enjoy the boutique style of 4 rooms per floor. If you are looking for a huge room this place is not for you, but given the location, price and staff I would stay here anytime over some of the larger chain hotels.

Great place

Great place

The bed and pillows were really comfortable. The location is excellent. I would definitely stay here again. It's close to all the theaters, MoMA, and shopping but just outside of all the chaos of Times Square. Easy access to cabs and subway. Fresh fruit and good continental selection for breakfast. Plenty of storage space. Very clean.

The bed and pillows were really comfortable. The location is excellent. I would definitely stay here again. It's close to all the theaters, MoMA, and shopping but just outside of all the chaos of Times Square. Easy access to cabs and subway. Fresh fruit and good continental selection for breakfast. Plenty of storage space. Very clean.

Comfortable

Comfortable

Clean good size room, close proximity to the Times Square and Empire State Building. Friendly staff.

Clean good size room, close proximity to the Times Square and Empire State Building. Friendly staff.

The hotel isn't big, but rooms

The hotel isn't big, but rooms

My wife and I spent two nights. The location is excellent, very near to the Theater District, NY Public Library, great restaurants, and Bryant Park. The room was small, but very clean, quiet, and the bed was comfy. The staff was very friendly, helpful and kind, especially Wanda and Fausto. When I clumsily cut my hand with my razor, I went to the front desk hoping that they would have have a first aid kit. They did in fact have a well stocked kit, and Wanda took the time to personally clean my nasty cut, apply triple antibiotic and fashion a bandage. I was very touched by her kindness and care. In sum our experience was very nice and we’ll definitely stay there again.

My wife and I spent two nights. The location is excellent, very near to the Theater District, NY Public Library, great restaurants, and Bryant Park. The room was small, but very clean, quiet, and the bed was comfy. The staff was very friendly, helpful and kind, especially Wanda and Fausto. When I clumsily cut my hand with my razor, I went to the front desk hoping that they would have have a first aid kit. They did in fact have a well stocked kit, and Wanda took the time to personally clean my nasty cut, apply triple antibiotic and fashion a bandage. I was very touched by her kindness and care. In sum our experience was very nice and we’ll definitely stay there again.

I’m surprised because most of the reviews downplayed other reviews concerning the size of the room. I was surprised to arrive to the smallest hotel room I have ever stayed in! If we had brought our full size suitcase it would not have fit. Many people in comments said the room was fine-albeit small. This was too small. Barely room to walk around the bed on one side. No counter space around the sink. I would rethink if you need space or have a large suitcase. Otherwise-bed and pillows comfy and hot water good pressure in shower

I’m surprised because most of the reviews downplayed other reviews concerning the size of the room. I was surprised to arrive to the smallest hotel room I have ever stayed in! If we had brought our full size suitcase it would not have fit. Many people in comments said the room was fine-albeit small. This was too small. Barely room to walk around the bed on one side. No counter space around the sink. I would rethink if you need space or have a large suitcase. Otherwise-bed and pillows comfy and hot water good pressure in shower

Great spot. Friendly staff. Nice breakfast.

Great spot. Friendly staff. Nice breakfast.

For the price, you would expect a larger room, with the ability to access both sides of the bed. Overpriced.

For the price, you would expect a larger room, with the ability to access both sides of the bed. Overpriced.

I had a King room for me and my 14 year old. The room was very small and our window view was of not the best. Overall, it was clean and breakfast was adequate. Close to Time Square, Theater District, and public transportation.

I had a King room for me and my 14 year old. The room was very small and our window view was of not the best. Overall, it was clean and breakfast was adequate. Close to Time Square, Theater District, and public transportation.

From the front steps to till the time we left everything and everyone was amazing.

From the front steps to till the time we left everything and everyone was amazing.

Friendly and efficient check in and check out. Clean well organized room. Internet worked great. Safe and convenient location.

Friendly and efficient check in and check out. Clean well organized room. Internet worked great. Safe and convenient location.

Very small hotel. Great if you aren't going to spend any time there. Very clean, fairly new. Rooms are very very New York small.

Very small hotel. Great if you aren't going to spend any time there. Very clean, fairly new. Rooms are very very New York small.

It's new and clean. Staff is friendly. There is included breakfast. Will stay again and recommend.

It's new and clean. Staff is friendly. There is included breakfast. Will stay again and recommend.

I would strongly advise NOT staying here unless this is your only option.

I would strongly advise NOT staying here unless this is your only option.

Room is super small with a view of the adjacent buildings HCAC system.

Room is super small with a view of the adjacent buildings HCAC system.

Very walkable. Rooms are small but lets be real you'll be out all day and just use to sleep. Rooms are clean and bathroom was super cute

Very walkable. Rooms are small but lets be real you'll be out all day and just use to sleep. Rooms are clean and bathroom was super cute

Good location. Tiny room. Trouble with cable. Breakfast was gross

Good location. Tiny room. Trouble with cable. Breakfast was gross

Great location, reasonable price, really, really clean and all updated amenities and yummy breakfast!

Great location, reasonable price, really, really clean and all updated amenities and yummy breakfast!

We had a wonderful stay at Wingate. The rooms were spotless, the staff was incredibly friendly and attentive, and the hospitality made us feel right at home. The complimentary breakfast was delicious with plenty of options, and everything about our stay was comfortable and welcoming. We highly recommend this hotel and would definitely return.

We had a wonderful stay at Wingate. The rooms were spotless, the staff was incredibly friendly and attentive, and the hospitality made us feel right at home. The complimentary breakfast was delicious with plenty of options, and everything about our stay was comfortable and welcoming. We highly recommend this hotel and would definitely return.

Great

Great

Fabulous place!! Súper recomendable the hotel! Clean, comfortable rooms with great breakfast and facilities!!!

Fabulous place!! Súper recomendable the hotel! Clean, comfortable rooms with great breakfast and facilities!!!

The property is situated in an area with plenty of restaurants and convenient transportation options. In terms of location, it’s excellent. However, the room is very small, and the breakfast area is also quite cramped.

The property is situated in an area with plenty of restaurants and convenient transportation options. In terms of location, it’s excellent. However, the room is very small, and the breakfast area is also quite cramped.

The night we returned to our room, the smell of marijuana was very strong in our room. I called the front desk about it and the front desk said they would check. The smell persisted and no follow up was made to us.

The night we returned to our room, the smell of marijuana was very strong in our room. I called the front desk about it and the front desk said they would check. The smell persisted and no follow up was made to us.

I really enjoyed my stay. Great location, very comfortable and clean room. The front desk staff was nice and helpful. I will stay at this hotel again and recommend it.

I really enjoyed my stay. Great location, very comfortable and clean room. The front desk staff was nice and helpful. I will stay at this hotel again and recommend it.

Good option around Bryant Park & 5th Ave. Very walkable. Decent property.

Good option around Bryant Park & 5th Ave. Very walkable. Decent property.

Have microwave in the room, and small refrigerator that can hold my takeout food

Have microwave in the room, and small refrigerator that can hold my takeout food

Good location and decent free breakfast.

Good location and decent free breakfast.

The room is quite small but very comfortable

The room is quite small but very comfortable

The location is very good

The location is very good

I was happy that the room looked exactly like the photo and the continental breakfast was better then expected.

I was happy that the room looked exactly like the photo and the continental breakfast was better then expected.

Estuvo bien

Estuvo bien

It’s v tiny.

It’s v tiny.

Everything was wonderful, I recommend this hotel, clean, good location, good breakfast!

Everything was wonderful, I recommend this hotel, clean, good location, good breakfast!

Breakfast, very poor. Additionally the staff lets the food available to run out and takes very lo g to replenish it. Same with the coffee. Totally empty pot when I tried to serve myself. Incredibly small front desk area. Dining area also very small. For the price of one night stay, not worth it.

Breakfast, very poor. Additionally the staff lets the food available to run out and takes very lo g to replenish it. Same with the coffee. Totally empty pot when I tried to serve myself. Incredibly small front desk area. Dining area also very small. For the price of one night stay, not worth it.

Gentlemen, working the front desk 1st shift and a young lady 2 nd shift are the best!!!!!

Gentlemen, working the front desk 1st shift and a young lady 2 nd shift are the best!!!!!

The room was small but comfortable. The hotel is close to theater district which is why I was in town.

The room was small but comfortable. The hotel is close to theater district which is why I was in town.

En la conserjería no hablan español y tampoco hacen el intento en entender a los turistas que eramos en un 80% de habla hispana lo cual fue bastante antipático. El desayuno es bueno pero le falta fruta, si le agregasen fruta sería perfecto! La relación precio/calidad estuvo muy bien.

En la conserjería no hablan español y tampoco hacen el intento en entender a los turistas que eramos en un 80% de habla hispana lo cual fue bastante antipático. El desayuno es bueno pero le falta fruta, si le agregasen fruta sería perfecto! La relación precio/calidad estuvo muy bien.

Perfect hotel for solo travelers, it is classic NYC tiny room. I loved my stay and the front desk staff were so nice. Definitely worth the price. I was excited to come back from a busy day of exploring to a cozy room.

I fully enjoyed my stay, glad I experienced the facility for myself. The front desk staff was extremely pleasant and the check-in/check-out process was very easy. I would definitely stay again.

Everything is excellent,

Stay was fine, couldn’t get the air conditioner to work and it wouldn’t turn on even fiddling with the thermostat for a while.

Belle vue. Propre. Bien située. Nois avons apprécié nos nuits.

We stayed 4 nights, ac was not working properly. There solution was a fan. Light didn’t work in bathroom and the shower drain was clogged. Breakfast however was great. People were nice just need some work on the room we were in.

My stay was going well until I woke up to massive amounts of charges on my credit card. I only agreed to one refundable security hold. They charged my card the security fee twice. I then noticed multiple other unauthorized charges on my credit card made by their front desk staff. I wanted to check out at noon but due to the charges I immediately went to the lobby to confront the front desk and check out because I no longer felt comfortable. They said that it was a mistake done by a new person and my money should be returned in a few days. I’m currently waiting on my funds to be refunded back to my card. They didn’t offer any incentive for the poor experience but instead brushed off like it was nothing. Please check your card balance if you stay at this hotel. I’m beyond frustrated with my experience.

Quick, easy, efficient and thorough check-in. Helped hold luggage for us after arriving very early on a red-eye. Got us into a room by 12:30. Staff was friendly, helpful, & courteous. Excellent experience and team!

.

I love every bit of it and would book this again

Over the years I have stayed at many hotels in Manhattan and am pleased to find this. The location and amenities are excellent for both business and leisure stays.

The bed seem smaller than a queen

Friendly and helpful staff, clean and updated room.

The room was warm, we mentioned to the staff that it is hard to sleep at night due to room temperature being warm. Staff said that there is no one to take care of it and expected us to sleep in the heated room. No action was taken

We had a great stay! The staff was friendly and accommodating. Lots of great things to see within walking distance and there are several Subway stations nearby. Would definitely stay here again!

Didnt love the view but overall rooms were nice, small, but expected that. They were clean, easy access to shops and food

Clean comfortable properly with everything we needed for a pleasant stay in NYC

The hotel is in the perfect location, on 37th between 5th and 6th Aves. We were so close to everything--Empire State Building, Rock Center, Central Park, theater district. The room was surprisingly quiet considering the location. We didn't hear much street noise at all during the night, even being lower on the 6th floor. The included breakfast was good, but seating is limited. One staff member could be friendlier, but overall the staff was nice and helpful. The room was small, but it's NYC, so I expected that; but it was very well laid out. Lots of space for our luggage and items still.

Great hotel and perfect location! It is in the heart of Manhattan and near everything you can imagine. The bed was very comfortable as well as the pillows!

Stay was good.

Hotel is within easy walking distance of tourist attractions, Penn Station and Macys. The outside of the hotel is pretty non description, its wedged between other buildings and when walking past you could almost miss it. There was building work in the area and barriers up nearby related to that. Despite appearances outside, reception was small but well presented and there was the most lovely fragrance in the air. The breakfast area is small, as others have said, there were not enough places if you wanted to eat in the room. The selection of items is fresh and plentiful. The staff were on hand keeping things in order. I grabbed my breakfast and went back to my room. Don't be fooled by the Gotham view advertised when booking. For my room, although on a high floor, for the size of the window I was looking out from, there was no view of an array of buildings or skyline. Only water tanks, other rooftops or windows of other buildings. Other than being in your room or in the breakfast area, I don't believe there are other break out areas in the hotel. Bar or restaurant for example. Overall, I enjoyed my stay and would stay again. The hotel was comfortable enough (for 1 night) and well situated to do your thing, right in the centre of NYC.

Nice hotel

I really appreciated the gentleman in the fron desk going the extra mile to try and help me with check in as well as directions to places I was going.

This Wingate by Wyndham hotel exceeded my expectations. First the checking process was pleasant, friendly and fast. The breakfast was delicious and the kitchen staff was attentive to the supplies and food quantities for guests. Our room got cleaned and the bathroom was spotless. This hotel facility and staff were a Win Wyn situation!!!

The room was tiny and the noise from surrounding construction in the middle of the night was bad. Breakfast was cramped and mediocre.

Great rooms

El espacio para el cessation es algo Chico y Cuesta moverse en el

It was definitely clean and quiet.

Staff are friendly. Breakfast is good. Very clean & decent size of the room

The hotel is in a great location and the bed was very comfortable. The room was very cosy.

N/a

Great location and nice staff. Hotel was clean.

Everything is new and clean. Great location for that price.

For the Manhattan standard this hotel is quite good. Quiet, clean, rooms in good condition, and renovated bathrooms. The bed is too soft and sinks in the middle; the pillows are standard. The elevators are fast, without the long waits you'd find at other hotels in Manhattan. Some of the staff aren't very friendly, but overall it's OK. Very well located. My only complaint is that the included breakfast area is quite chaotic. It's very small, and there are only a few tables for too many guests. Overall, I recommend it.

I stayed with here for a weekend trip with my mother. The room was a bit tight, but I expected that with nyc. The location was amazing perfect walking distances from the subway stations and 5th Avenue shopping. There is so much to do around the hotel and the workers were very helpful.

I sent a message to the hotel telling them that I would be a late arrival, 11 PM. They were ready for me when I got there and I was greeted by my name. Very friendly atmosphere. The rooms are small but very clean and everything that I needed. Internet connection was good and breakfast was included.

Very convenient.

Great Staff and Customer Service!

Thin walls but clean with a great location.

Easy walk from the train station

The staff was very friendly and the hotel was very clean. The free breakfast was great! I loved everything about this hotel and would definitely stay there again

good place to stay

Overall very solid.

really good location, great breakfast

Great staff, very clean, lot's of space in the rooms. Just would benefit from fans in the rooms or being able to open the windows for ventilation.

Very average. Not very attentive or welcoming front desk. Unassuming lobby. Very weak shower water pressure. Won’t be returning.

renovated and clean.

Im really upset with my stay in this hotel. I travel often to nyc and never before had this issue before. I stayed in this hotel about 3 weeks ago, and usually i will pay the security deposit with my credit card using apple pay; however they informed me i couldnt use apple pay in this facility, which is why i used my debit card. The guy at the front desk, informed me it just a hold in my card. I still haven’t gotten my money back on my card, 3 weeks after me staying in this hotel. I dispute this with my bank, and they confirmed this payment hasn’t been completed by the hotel. I contacted expedia, and the hotel just gave them an excuse as to why is not back on my card. So if you’re planning to stay in this hotel, just know they will charge you $200 as a deposit and it will take weeks for you to get your money back, even if they said it just a hold in your card, if money isnt an issue for you, then go ahead.

Great view

Good property comfortable room.

It was very convenient, close to everything,

Wonderful rate because we booked three months in advance. The room was small and perfect for two people. It was very clean. The staff were so helpful and kind.

Clean, good service, and walkable

Great service

Everyone was super friendly

Was very well situated.

Price was great and the location was perfect!

Great location. Plenty of options close by for food and shopping. Time square is close by, which is nice. Room was clean.

it’s smell nice

Had a great stay. Definitely recommend. Although I don’t like the fact that the bathroom sink is by the bed. Everything else was good.

Great staff and hotel

Hotel was quiet and safe. Had a nice view of the Empire State building. Asked front desk twice for something and they didn't send it up either time as I was told. Wasn't a huge deal but should have been done. Overall it was a pleasant stay and would stay there again. Hopefully they can correct all the minor issues I experienced because the hotel has a ton of potential. I wouldn't hesitate to stay if you were on the fence about it.

Great last minute find

wonderful experiences

The hotel was nice. Good location. The breakfast was convenient. The breakfast space was very small so I ate in my room. The only problem I had was a member of the staff cleaning my room left the door open while they left to get some supplies then I arrived back at my room to find the door open.