The Allen Hotel

All good.

Very good

Air conditioning was not working. They were sold out so could not get a new room. Very hot and I did not sleep.

I had a great time at The Allen Hotel. I got the room with the second floor balcony, and I absolutely loved it. Honestly it was my favorite part of my first time to NYC. I felt close to the magic of the ever moving city but still comfortable and closed off enough that I did not feel overwhelmed. The really neat setup of the shared balcony was special, as the letters of The Allen Hotel were right there for me to see, and the balcony itself is so spacious. I don't know how I lucked out to get this room, but I was very pleased to wake up every morning and relax each night I was there. Staff was nice. Shower was warm. Felt safe when I locked up and closed the blinds. Even though its loud on the streets, it gets significantly quieter when you close the balcony door and use earplugs at night which helped me sleep like a baby.

Location

A very nice , clean , well located in NYC. I would recommend this place . Room , bed , pillows very comfortable . It felt like sound proof . So quiet all the time of stay . I enjoyed their sauna too. Staff was lovely and helpful to me. Made my stay so comfortable visiting my Family , that didn’t live too far from their home. Right around the corner from orchard st. Lots of restaurants there . Also a few blocks from Soho . Thank you The Allen Hotel for a great stay !!! Everything was good

A very nice , clean , well located in NYC. I would recommend this place . Room , bed , pillows very comfortable . It felt like sound proof . So quiet all the time of stay . I enjoyed their sauna too. Staff was lovely and helpful to me. Made my stay so comfortable visiting my Family , that didn’t live too far from their home. Right around the corner from orchard st. Lots of restaurants there . Also a few blocks from Soho . Thank you The Allen Hotel for a great stay !!! Everything was good

It was not a fancy hotel. But pleasant and clean. Staff were very polite.

If it’s Times Square or UWS, look elsewhere. But if it’s in the heart of relevance and where those who live in the city go, this is the place. We love the Allen Hotel. The staff is the best, the neighborhood is happening, We will be back

Allowed late checkout. Helpful and pleasant staff. Great food options nearby

Great location. Friendly and helpful staff. Needed a good clean, bedding was old, yellowing, toilet seat worn and peeling

The Allen Hotel is a tidy, comfortable, convenient and friendly place I love to stay in - on the Lower East Side. It is my hotel of choice. Not too big. They have everything I need. Love the balcony rooms.

Great value. Very comfortable and clean. Friendly staff. Good location Could have used a mirror in the room.

Great value. Very comfortable and clean. Friendly staff. Good location Could have used a mirror in the room.

Na

This was a hotel that was very convenient for us. In a perfect location. The rooms are super small. The double beds were smaller than full beds. Initially I was disappointed, however by the time we left we were very happy. But if you have adults sharing a bed. It is very small. The hotel was very clean and staff was great.

Full size, just does work. Clean, good toiletries.

The staff here is wonderful and so helpful! The location is good. The room phone wasn't working, so I had to go downstairs to request things, but the excellent service made up for the minor inconvenience during my one-night stay

Highly recommend the hotel. It’s comfortable, safe, clean, staff is gentle and has an excellent location if you want to stay in a local and vibrant neighborhood, it has plenty of good restaurants, parks, and transportation nearby making it so easy to move around manhattan and visiting Willsburg and Brooklyn. We had a room with balcony which is rare for New York, this was a plus! As it’s next to an avenue we could hear a bit the noise but overall would say is correctly isolated. The air conditioning works well, the bedroom is well equipped and the bathroom accessories are good too.

Highly recommend the hotel. It’s comfortable, safe, clean, staff is gentle and has an excellent location if you want to stay in a local and vibrant neighborhood, it has plenty of good restaurants, parks, and transportation nearby making it so easy to move around manhattan and visiting Willsburg and Brooklyn. We had a room with balcony which is rare for New York, this was a plus! As it’s next to an avenue we could hear a bit the noise but overall would say is correctly isolated. The air conditioning works well, the bedroom is well equipped and the bathroom accessories are good too.

Spacious rooms and very good value for money: price compared with quality of the hotel

Very clean

Very good

Pleasant

Everything went really fine this time I usually do stay there when I come to Manhattan

Superb

The bed is great. I love the decor there is an Asian theme Everything went really fine this time I usually do stay there when I come to Manhattan

The service provided by the employees is very good, but the rooms are a bit crowded and the decoration has been too long. I feel that the furniture and facilities are a bit old，The minor areas are not cleaned properly, but overall it's pretty good.

The bed was comfortable and the location was cool. Because there was a lot in the area such as bars, different options of food places to pick from. It was not that great of a hotel for $350 a night. The room was right next to a close business. Once i pulled back the sheets that was covering the window there was a close down food place. That was a turn off.

The bed was comfortable and the location was cool. Because there was a lot in the area such as bars, different options of food places to pick from. It was not that great of a hotel for $350 a night. The room was right next to a close business. Once i pulled back the sheets that was covering the window there was a close down food place. That was a turn off.

This is NOT a luxury hotel! Our TV didn’t work, the wallpaper was peeling, the refrigerator didn’t work and the rooms are very cramped. The only redeeming quality was the location and the balcony. Won’t be staying here again.

The room was small but comfortable and it was really nice having a balcony. Nothing comes immediately to mind.

The room was small but comfortable and it was really nice having a balcony. Nothing comes immediately to mind.

The Allen Hotel is in a fantastic location, very easy for exploring the Lower East Side and Brooklyn. The front desk staff are very helpful and friendly. There is a little bit of noise from the street as Allen Street is a main road, but I slept well. There are plenty of places nearby for breakfast and it was great to have a wide range of options. Orchard Street nearby has lots of restaurants. Overall I was very happy with my stay and also felt safe there.

Very good

Exceptional

Love the location, staff, rooms were clean! The views for the rooftop is lovely! I will be returning back here on my next trip N/A

The mattress was hard in room 207. I have been there many other times and the mattresses are in better shape. Otherwise, I had a good experience.

Amazing location and the balcony was game changer! Cannot wait to visit again!

I WAS CHARGED TWICE THROUGH BOOKING.COM IS STILL HAVEN'T RECEIVED MY REFUND YET OF $116.44 WAS CHARGED TWICE THROUGH BOOKING.COM IS STILL HAVEN'T RECEIVED MY REFUND YET OF $116.44

Nice room, luxurious bathroom, comfortable bed. I had a fabulous balcony in my room. Helpful staff.Great find in New York City.

The staff were very friendly, helping me with check in and late check out. The room was well lit, spacious and clean.

I booked the Allen Hotel for the first time online through Expedia. Let me tell you, the pictures are deceiving and need to be updated as well as the hotel itself. I got a room with a king size bed. They gave me a room on the first floor which had some kind of run down restaurant or bar attached to it that had a door that led to my room. Both doors to the room and that run down bar/ restaurant didn't lock at all. I asked to switch rooms because I didn't feel safe. They said I would be charged an extra 25 dollars a night to switch rooms, which they called upgraded. I got to the room and it was a room with two double sized beds and a much smaller room then the one prior. So I was being charged for a down grade in actuality. There was a good sized booger on the wall. The wall paper was old and peeling off the walls. There was a blood stain on the blanket and the sheets had a hole in it. The blankets smelt and felt dirty as well. While I was there they were also working on the elevator which was a bunch of loud banging. I had to use the staircase to go up and down to the fourth floor with my things. I dont recommend this hotel and I wouldn't book it again ever.

Very good

Superb

everything was wonderful. great location

Good

I enjoyed my 4-night stay at The Allen. The hotel is quiet, the staff were helpful and the bed was comfortable. There are plenty of good restaurants in the area, with Orchard Street being right behind the hotel.

So lovely

Exceptional

The room was clean but there were holes in the sheets. There were places in the bathroom, the soap holding area and underside of the toilet seat. A person who claimed to work for the hotel entered our room with a key card unannounced, which is why the rating is low. I loved the balcony. The location is very convenient for getting around the city and to Brooklyn. It is closer to the Williamsburg Bridge than the Manhattan or Brooklyn bur you can walk to either. B to Grand, F to Delancey are the closest stations. The J is close by as well. Congee Village, the best authentic Chinese Restaurant in the city is on the same block.

Great hotel, very clean and comfortable. Would recommend.

Great hotel, very clean and comfortable. Would recommend.

The Allen Hotel is a lovely place . Not fancy. No fresh-brewed coffee, no bar, no cafe. Just a nice comfortable, attractive room. Nice Chinese decor. I was very comfortable here.

The room was very clean, and staff helpful. The noise from the door from seventh floor (stairs) slamming was very loud at night

Perfect

Good location

Location was fantastic. Very close to many great restaurants and transit. Room itself was solid for the price. Would definitely consider coming again. Definitely some wear and tear is noticeable in the hotel. Some of the sheets were torn and frayed, for example, and there weren't any reading lights, only overhead lights.

Location was fantastic. Very close to many great restaurants and transit. Room itself was solid for the price. Would definitely consider coming again. Definitely some wear and tear is noticeable in the hotel. Some of the sheets were torn and frayed, for example, and there weren't any reading lights, only overhead lights.

I recommended it to everyone. It deserves.

The hotel was very clean and staff were so kind. I recommended it to everyone. It deserves.

Beautiful rooms The air conditioning in the building wasn't working. They had to move me from one room which was 85° to another which was 81° and I gave up my search for a cooler room at that point. At least there was air movement in the room.

Rooms are not for 3 people, so tiny. Beds are not double, twin. Two people can not sleep together. Room is not clean and too old but but a classic. Maybe good for single travelers but not for the families.

We were greeted warmly at check-in. Our room was bright and immaculate. The wood floors were beautiful and we loved all the light let in by the floor to ceiling windows. We easily set our thermostat to both heat and cool as needed. The bathroom was small but beautifully appointed with enough storage for both of us. The closet was a little small but there was plenty of other storage. All the staff were friendly, the elevator worked very well and there was beautiful Chinese art on display. We put some items in the fridge and noticed the items on the top shelf froze. Didn’t see a way to adjust. There could have been better instructions for the TV. The list of channels provided didn’t seem to match the options I found in the guide on the TV. Finding the guide was helpful once I discovered it.

Everything was great about the hotel, except the bed. The bed was super hard like one of those older boxspring beds feel like you were laying on a slab of concrete. Everything was great about the hotel, except the bed. The bed was super hard like one of those older boxspring beds feel like you were laying on a slab of concrete.

The location is excellent with all

The lighting system didn't seem to work. I didn't need my card for lighting in the room, and the balcony light never came on. A complimentary breakfast would've been nice.

It was a great stay

We picked The Allen Hotel because of the convenient location. Although we like the local neighborhood, I believe I'd opt for accommodations nearer to subway stations next time. Housekeeping is disgusting unacceptable! There appeared to be blood stains on the sheets. Upon complaint, staff claimed housekeeping had gone for the day & suggested covering the stained sheets with replacements provided by the lobby. The comforter was ripped and tattered. Furniture was falling apart. Had to go to the lobby daily to request washcloths/ hand towels. Bed firmness was comparable to sleeping on the floor. Could hear hallway movement & conversations as if the door was wide open. Bathroom was dingy and outdated.

Noisy area and hotel is not well insulated so you will hear everything. Bed was very firm, pillows and towels were worn out but room was decent and staff is friendly and attentive.

Overall solid deal for NYC. Great LES location. Amenities, cleanliness, staff all match the price point.

Beds weren’t great. Super hard and very worn out sheets. We remade our beds each night and they would come just jumble up underneath you. Just totally worn out elastic on the mattress protector and fitted sheets. Outside of that we had a great experience.

Staff wonderful. My room the heat was slightly lacking. Food places near by. I would stay there again. Good location.

Great stay great price.

Had slept in it , bed was uncomfortable Hotel was very shabby . Full ashtrays left on balcony I left after one night- I only stayed because it was so late!

Check in was easy...we had gotten to the hotel with just the intent to leave our bags and were allowed to check in early! That never happens any more!

The cleanliness of the hotel.

Great spot

I LOVED the location!! It was great for stepping outside and walking to find a good place for eating, drinks, shopping, vintage shopping, and easy access to the subway station. I also loved the room - great size space, cute & cozy, had a pretty little view of the streets.

I liked the location. The staff were friendly and helpful. The room was ideal for my stay. I would definitely stay here again!

Great hotel, very clean and comfortable. Would recommend.

The girl at the front desk girl was talking so loud on the phone FaceTime I couldn’t rest well in my room very unacceptable!!!! I didn’t sleep good all

The girl at the front desk girl was talking so loud on the phone FaceTime I couldn’t rest well in my room very unacceptable!!!! I didn’t sleep good all

We really found the hotel very welcoming. The staff was very helpful, room clean, and felt fortunate to have a balcony that looked out over the city during the blizzard.

We really found the hotel very welcoming. The staff was very helpful, room clean, and felt fortunate to have a balcony that looked out over the city during the blizzard.

I enjoyed my stay at the Allen Hotel. It is a great location. It's in Chinatown near restaurants and the subway. The hotel facilities are nice and kind of grand (although a bit dated) The staff were nice. The room was clean. My mid-week rate was fairly low for NYC, so it felt like a great deal. No complaints, I would happily stay here again. The lighting is harsh in the room, and one of the lights over the bed would randomly turn on and off. It felt like the light in Parasite (iykyk). The road is also quite loud, but it's NYC, so it's to be expected. Bring earplugs if you are a light sleeper.

my family and I were very happy with the Allen Hotel. Nice clean room and staff was more than helpful.

my family and I were very happy with the Allen Hotel. Nice clean room and staff was more than helpful.

Sheets/bathroom weren't that clean. Many reviews said it's new - I find that hard to believe. There's a reason it was cheaper than other options.

Sheets/bathroom weren't that clean. Many reviews said it's new - I find that hard to believe. There's a reason it was cheaper than other options.

The room was perfect

The room was perfect

Check in lady was on the phone face timing. Sheets were dirty. They were vacuuming outside the room for a long time obnoxiously

Check in lady was on the phone face timing. Sheets were dirty. They were vacuuming outside the room for a long time obnoxiously

The room is not maintained at all. There was mold in the bathroom and shower and you could smell it. I think there is a lack of ventilation which is also causing ALL of the wallpaper to peel. Speaking of walls, they were very thin and not sound proof. Also, the towels had stains on them, were dry, and falling apart. The double beds were very stiff and very small- can’t fit two thin people. We tried to call the front desk for ice and our phone didn’t work- couldn’t even call 911! We went to get ice and the front desk person had to go into a separate room. We got a good deal on this hotel, but got what we paid for.

The room is not maintained at all. There was mold in the bathroom and shower and you could smell it. I think there is a lack of ventilation which is also causing ALL of the wallpaper to peel. Speaking of walls, they were very thin and not sound proof. Also, the towels had stains on them, were dry, and falling apart. The double beds were very stiff and very small- can’t fit two thin people. We tried to call the front desk for ice and our phone didn’t work- couldn’t even call 911! We went to get ice and the front desk person had to go into a separate room. We got a good deal on this hotel, but got what we paid for.

Great hotel great staff Maybe a breakfast option?

The room (with balcony) was great and just like the pictures. The staff were very helpful. The location was great for restaurants

The room (with balcony) was great and just like the pictures. The staff were very helpful. The location was great for restaurants

Did not receive the room I reserved. Poor amenities.

Did not receive the room I reserved. Poor amenities.

We’ve stayed here before and loved it. This time it was just as great.

We’ve stayed here before and loved it. This time it was just as great.

Extremely clean with plenty of ammenities, friendly and thoughtful staff, easy to get to, fantastic location, very fair price! There's nothing I felt like I needed. Everything was fantastic. I guess if there were amenities to know about, i wish i was told about them upon check in, but really, I'm just making up something not to like. I can't recommend this hotel enough

Clean rooms, great location, staff was super friendly and helpful.

Clean rooms, great location, staff was super friendly and helpful.

No heat, no hot water..

No heat, no hot water..

Spotless room and excellent fitness center.

Spotless room and excellent fitness center.

Clean, good location, friendly staff Only downside was that no matter how high we turned the heat, it was still cold (especially the bathroom after the shower!) I wore thermal layers to bed.

We had the 6th floor corner room which had a great view! The room warmed up quickly, the staff was lovely, would stay he

Terrible experience. Staff online assured I’d be refunded for a state of emergency storm for a stay coming up, and was still charged the full amount regardless.

Terrible experience. Staff online assured I’d be refunded for a state of emergency storm for a stay coming up, and was still charged the full amount regardless.

The location. tv didn’t work No room service No tissue in room when arrived Room dated and smelled like cig smoke

Great place to stay !!!

Great place to stay !!!

Not very clean -- especially the bathroom.

Not very clean -- especially the bathroom.

Great room with a view. Beds were comfortable and for an NYC room it was surprisingly spacious (not large but not cramped like so many in this city are). Hotel staff was friendly and helpful. Room service isn’t automatic though so notify the front desk if you do require service.

Great room with a view. Beds were comfortable and for an NYC room it was surprisingly spacious (not large but not cramped like so many in this city are). Hotel staff was friendly and helpful. Room service isn’t automatic though so notify the front desk if you do require service.

Nice beds. Nice balcony. Nice bathroom.

Nice beds. Nice balcony. Nice bathroom.

👍

👍

很好

很好

Staff was excellent. Room had everything we needed and the location was perfect

Staff was excellent. Room had everything we needed and the location was perfect

The place is okay but they use heat pumps as opposed to central heating and they don’t work. It was between 30 and 40 degrees and the room would heat to 62 degrees and keep cycling off. The staff gave us space heaters after contacting them but it was still very cold in the room with the single plane glass.

The place is okay but they use heat pumps as opposed to central heating and they don’t work. It was between 30 and 40 degrees and the room would heat to 62 degrees and keep cycling off. The staff gave us space heaters after contacting them but it was still very cold in the room with the single plane glass.

Clean room, helpful staff, great location. One thing to note is rooms are equipped with hot water kettles not coffee machines, along with tea and instant coffee.

Clean room, helpful staff, great location. One thing to note is rooms are equipped with hot water kettles not coffee machines, along with tea and instant coffee.

Nice but a bit run down.

Nice but a bit run down.

The staff was great! Location is so convenient. Room was good not great but had a balcony which was really nice.

The staff was great! Location is so convenient. Room was good not great but had a balcony which was really nice.

Basic tv with no major channels like HBO or MAX . No bathtub but the shower was nice.

Basic tv with no major channels like HBO or MAX . No bathtub but the shower was nice.

Love the

Love the

rooms was good and clean but the matrix and pillows are so uncountable

rooms was good and clean but the matrix and pillows are so uncountable

Very good

Very good

Great location, kind staff. Tired property, tiny room typical of NYC; hard floors and slamming doors made for noisy mornings.

Great location, kind staff. Tired property, tiny room typical of NYC; hard floors and slamming doors made for noisy mornings.

Room is spotless and location is very convenient and quiet

Room is spotless and location is very convenient and quiet

Balcony was the high light. Clean rooms. Close to so much

Balcony was the high light. Clean rooms. Close to so much

Spartan but clean, it’s got all the things you need done simply and nicely, without anything extra

Spartan but clean, it’s got all the things you need done simply and nicely, without anything extra

Staff was friendly and the bed was comfortable.

Staff was friendly and the bed was comfortable.

Run down old hotel. The sheets have obviously been watched so many times that they feel sand paper. The mattress has clearly seen much , much better days. The room itself had this weird patio like area , so you didn't actually have a window. Is truly horrible

Run down old hotel. The sheets have obviously been watched so many times that they feel sand paper. The mattress has clearly seen much , much better days. The room itself had this weird patio like area , so you didn't actually have a window. Is truly horrible

Nice hotel

Nice hotel

The room climate was lovely. It was still balmy in New York and the AC was adjustable from the room, which was great. I love being able to sleep in a cold room. The room was very clean, and very quaint. It has a lot of charm, it's very classic New York. The Balcony was also a lovely touch.

The room climate was lovely. It was still balmy in New York and the AC was adjustable from the room, which was great. I love being able to sleep in a cold room. The room was very clean, and very quaint. It has a lot of charm, it's very classic New York. The Balcony was also a lovely touch.

Best thing about the room was the balcony! The room itself is nice but very small. We did not get daily housekeeping for a few days of our stay. Walking distance to a lot of great food and the subway. The staff was very pleasant, but plan on having your morning coffee elsewhere as there is only instant coffee with no sugar or creamer

Best thing about the room was the balcony! The room itself is nice but very small. We did not get daily housekeeping for a few days of our stay. Walking distance to a lot of great food and the subway. The staff was very pleasant, but plan on having your morning coffee elsewhere as there is only instant coffee with no sugar or creamer

The hotel needs some updates. Instead of buying new sheets there are hand stitching to repair them. The bathroom wasn’t super clean. The room is small which is expected in NYC and there was a really nice balcony in our room. Would probably stay at another hotel in the same area next trip there.

The hotel needs some updates. Instead of buying new sheets there are hand stitching to repair them. The bathroom wasn’t super clean. The room is small which is expected in NYC and there was a really nice balcony in our room. Would probably stay at another hotel in the same area next trip there.

The room was mostly clean, but there was some black mold in the shower and some on the ceiling where the wall meets the ceiling. I asked the front desk if someone could address the mold in the shower, and they said ok, but when I returned at night, it didn't seem to have been addressed (but my AC had been turned way down, so the room was cold). The gym had pretty good equipment, though it was pretty warm in the room. The other thing to note is that the only coffee provided is a kettle with instant coffee packets. A nearby coffee shop opens at 7am.

The room was mostly clean, but there was some black mold in the shower and some on the ceiling where the wall meets the ceiling. I asked the front desk if someone could address the mold in the shower, and they said ok, but when I returned at night, it didn't seem to have been addressed (but my AC had been turned way down, so the room was cold). The gym had pretty good equipment, though it was pretty warm in the room. The other thing to note is that the only coffee provided is a kettle with instant coffee packets. A nearby coffee shop opens at 7am.

Our room had a balcony that was next to another balcony with only a planter separating. The neighbors were shouting and fighting with each other, the woman guest was screaming at the top of her lungs “get away from me”. Then there was more screaming and glass breaking, doors slamming. It was extremely scary. This went on from 3am- 5:30am. I wanted to call the police, but couldn’t remember our room number and was too scared to go into the hallway. I called the front desk repeatedly to have them call the police. They never answered. Needless to say, it was a scary terrible experience

Our room had a balcony that was next to another balcony with only a planter separating. The neighbors were shouting and fighting with each other, the woman guest was screaming at the top of her lungs “get away from me”. Then there was more screaming and glass breaking, doors slamming. It was extremely scary. This went on from 3am- 5:30am. I wanted to call the police, but couldn’t remember our room number and was too scared to go into the hallway. I called the front desk repeatedly to have them call the police. They never answered. Needless to say, it was a scary terrible experience

This is not the first time I've stayed in this hotel. As a matter of fact it was my hotel of choice in the last few visits to NYC. However I was disappointed this time. I reserved a delux room with one king bed and received a very small room with two queen bed with hardly any room to maneuver... on one day housekeeping only arrived after 5pm, on another day it seemed that they way in a hurry as the bed was sloppily made up... I would still give them a chance hoping it was a one time incident

This is not the first time I've stayed in this hotel. As a matter of fact it was my hotel of choice in the last few visits to NYC. However I was disappointed this time. I reserved a delux room with one king bed and received a very small room with two queen bed with hardly any room to maneuver... on one day housekeeping only arrived after 5pm, on another day it seemed that they way in a hurry as the bed was sloppily made up... I would still give them a chance hoping it was a one time incident

Stay was good close to everything.

Stay was good close to everything.

Amazing

Amazing

Mold in bathroom!

Mold in bathroom!

Nice place to stay.

Nice place to stay.

Greatest balcony, beautiful style and design, free bottled water provided. Additional towels brought warm to my room and in walking distance to so much. Will stay again!

Greatest balcony, beautiful style and design, free bottled water provided. Additional towels brought warm to my room and in walking distance to so much. Will stay again!

Great

Great

Our second stay! Love the property! Location is the best - east access to our favourite spots!

Our second stay! Love the property! Location is the best - east access to our favourite spots!

The service at the hotel is very professional, warm and inviting.

The service at the hotel is very professional, warm and inviting.

Staff were friendly, room was clean, toiletries were adequate. Air conditioning was difficult to control. Lobby was clean, but hallway carpet looked dirty. Instant coffee in the room, but no creamer. Area around hotel is dirty and noisy, but we knew it would be.

Staff were friendly, room was clean, toiletries were adequate. Air conditioning was difficult to control. Lobby was clean, but hallway carpet looked dirty. Instant coffee in the room, but no creamer. Area around hotel is dirty and noisy, but we knew it would be.

Had a great weekend at the Allen hotel

Had a great weekend at the Allen hotel

Friendly staff, clean room, great location, and I lucked out and got a corner room with huge windows!

Friendly staff, clean room, great location, and I lucked out and got a corner room with huge windows!

I stayed here a few years ago during covid at the same room I got during this stay and it was amazing. Now I don't know if I've gotten bougie over the years but this time around the hotel felt a little worse for wear and out dated, hair on the floor in the bathroom, a weird smell when you walk in like half clean/half damp and despair, black mold in certain corners, balcony looked like it hadn't been swept or looked at in multiple stays and everything had a coat of dinginess to it if that makes any sense it just didn't feel truly clean like my previous stay. Besides that the room did the job and the surrounding area was enjoyable! fast check in and courteous staff, empanda mamas right across the st, multiple clothing stores and for the area and the balcony included the price was modest! thank you Allen hotel but my only critique is to please talk with your cleaning team about taking more pride in ensuring rooms are thoroughly cleaned and sanitized! The things I encountered and noted were disappointing to say the least and I was only staying for a night but if it was for multiple I would have definitely been back at the front desk asking for an upgrade or a partial refund due to the conditions, also just sucks because I was bragging about how clean it was the last time I stayed to my lady before we got there.

I stayed here a few years ago during covid at the same room I got during this stay and it was amazing. Now I don't know if I've gotten bougie over the years but this time around the hotel felt a little worse for wear and out dated, hair on the floor in the bathroom, a weird smell when you walk in like half clean/half damp and despair, black mold in certain corners, balcony looked like it hadn't been swept or looked at in multiple stays and everything had a coat of dinginess to it if that makes any sense it just didn't feel truly clean like my previous stay. Besides that the room did the job and the surrounding area was enjoyable! fast check in and courteous staff, empanda mamas right across the st, multiple clothing stores and for the area and the balcony included the price was modest! thank you Allen hotel but my only critique is to please talk with your cleaning team about taking more pride in ensuring rooms are thoroughly cleaned and sanitized! The things I encountered and noted were disappointing to say the least and I was only staying for a night but if it was for multiple I would have definitely been back at the front desk asking for an upgrade or a partial refund due to the conditions, also just sucks because I was bragging about how clean it was the last time I stayed to my lady before we got there.

Reception people were nice, but incompetent.

Reception people were nice, but incompetent.

All you need for a good time in NYC.

All you need for a good time in NYC.

Beautiful boutique hotel in the lower east side NYC. Our friends were staying in Chinatown and their hotel was an 8 minute walk from the Allen Hotel. It was peaceful, quiet, clean, roomy for a NY hotel with a balcony. Would definitely come back here.

Beautiful boutique hotel in the lower east side NYC. Our friends were staying in Chinatown and their hotel was an 8 minute walk from the Allen Hotel. It was peaceful, quiet, clean, roomy for a NY hotel with a balcony. Would definitely come back here.

Great location, comfortable beds, and friendly staff.

Great location, comfortable beds, and friendly staff.

Very good for a few days.

Very good for a few days.

Wonderful stay, will come back.

Wonderful stay, will come back.

The staff was excellent. They offered to hold our bags after checkout so we could continue to explore. Some NYC hotels won’t do that! The room was super clean with plenty of surrounding dining options. Great affordable lower East Side option.

The staff was excellent. They offered to hold our bags after checkout so we could continue to explore. Some NYC hotels won’t do that! The room was super clean with plenty of surrounding dining options. Great affordable lower East Side option.

Friendly staff, great location. Very walkable. Would stay again

Friendly staff, great location. Very walkable. Would stay again

Great location, walkable to Chinatown, Little Italy, SoHo and the village.

Great location, walkable to Chinatown, Little Italy, SoHo and the village.

The room is very spacious with a comfortable mattress and soft sheets.

The room is very spacious with a comfortable mattress and soft sheets.

Great beds and perfect location.

Great beds and perfect location.

I stay here often, and always enjoy it. For me it’s a great area with good transport, staff are wonderful, rooms are bigger and more nicely furnished than you usually find in NYC hotels, and the place has a lot of character which you never find in hotels, period.

I stay here often, and always enjoy it. For me it’s a great area with good transport, staff are wonderful, rooms are bigger and more nicely furnished than you usually find in NYC hotels, and the place has a lot of character which you never find in hotels, period.

Very beautiful room and hotel, with a great shared balcony however the sauna wasn’t working

Very beautiful room and hotel, with a great shared balcony however the sauna wasn’t working

Great location near Little Italy, China Town, and Brooklyn Bridge.

Great location near Little Italy, China Town, and Brooklyn Bridge.

I love the Allen Hotel!

I love the Allen Hotel!

I stayed on the 8th floor and my room had an amazing terrece (basically private) with great views. The room and overall hotel has a lot of character and unique pieces in the room and shared spaces. The staff were super friendly and pleasant to chat with :) For me, this was a great find and a pleasant surprise as my room was big in general but especially for NY!

I stayed on the 8th floor and my room had an amazing terrece (basically private) with great views. The room and overall hotel has a lot of character and unique pieces in the room and shared spaces. The staff were super friendly and pleasant to chat with :) For me, this was a great find and a pleasant surprise as my room was big in general but especially for NY!

Great hotel in Manhattan. Walking distance to China Town, SoHo, Little Italy. Lots of dining options on the nearby streets also. 2 metro stations nearby so you can get anywhere, quickly. Staff are fantastic

Great hotel in Manhattan. Walking distance to China Town, SoHo, Little Italy. Lots of dining options on the nearby streets also. 2 metro stations nearby so you can get anywhere, quickly. Staff are fantastic

Staff were very helpful and friendly. They let us store our luggage before check-in and after check-out. The room itself was nice and clean, and the balcony had a great view of the street below. The location is convenient for getting around by subway and is great if you're hoping to spend time in Little Italy and Chinatown. All the breakfast locations the staff suggested were great. I had no issues with my stay here and I would readily recommend this hotel for anyone looking for a place to stay in NYC.

Staff were very helpful and friendly. They let us store our luggage before check-in and after check-out. The room itself was nice and clean, and the balcony had a great view of the street below. The location is convenient for getting around by subway and is great if you're hoping to spend time in Little Italy and Chinatown. All the breakfast locations the staff suggested were great. I had no issues with my stay here and I would readily recommend this hotel for anyone looking for a place to stay in NYC.

Great staff

Great staff

Immaculate and quirky yet charming hotel. Will be back.

Immaculate and quirky yet charming hotel. Will be back.

Friendly and accommodating staffs

Friendly and accommodating staffs

Generally friendly staff, nice room.

The lighting in the rooms needed help and there was no streaming options available. Other than that it was fine.

The room was spacious for a NYC hotel. Staff was nice and accommodating. I will stay here again

Comfortable

Great location! Near lots of fun bars. Easy to take the train anywhere.

I’ve stayed here many many times over the years, have booked multiple rooms for family members during graduation week etc and it’s always been great. However my most recent stay was marred by two really awful guests on my floor with a dog that barked all night and very loud music played from 8am. I was surprised that dogs are welcomed in hotel rooms but apparently they are. Despite ringing the front desk three times during the night and again in the morning and bringing it up during check out, the hotel only apologised and didn’t bother to extend any goodwill gesture. That was particularly disappointing. So while The Allen has been a great place to stay over the last 5 years, I won’t be staying again.

Had a really great stay was close to a bunch of stores, food, nightlife would defiantly stay again.

We have staid at this property before. This time things went very wrong. We awoke to find that we had no hot water in the shower. They could not fix it and pushed us out at 11AM. Never offered access to another shower. Just apologized and sad the manager would be in touch about a refund. Of course they didn't and I had to call them. Then they only refunded $50. This room was over $300 - which is a lot for a place to not help us get to a hot shower and call us to kick us out at 11AM. I will not return. I'm sure a better managed property could have given us access to another room and I think their refund amount is insulting.

Goof

Regarding daily room cleaning, the bathroom was cleaned daily and the towels were replaced, but our beds were never remade. We booked a Deluxe Room with 2 double beds, because we were going to be 3 people in the room. Be warned, they are not double beds - they are slightly larger than twin beds, and are too small for 2 people. Regarding sustainability - we were not provided the option to reuse our towels, and there was no recycling bin in the room. We wanted to watch Netflix on the tv. We called the front desk and she said "I don't know, because I don't watch tv". We never found Netflix.

I’ve stayed here several times and have a good experience every time. Great value in an overpriced city.

Absolutely an amazing hotel! Great service, great spacious rooms!

I stayed at The Allen Hotel with my friend from February 23rd to 25th. Upon check-in on the 23rd, I was required to pay a $120 USD cash deposit, with the promise that it would be returned to me at checkout on the 25th. However, they did not provide me with any receipt or proof of payment. As a result, I completely forgot to ask for my deposit back before flying back to Canada. When I realized this, I immediately emailed The Allen Hotel. It seemed like the general manager was handling the issue, but his response was slow and dismissive—only replying once a day and repeatedly refusing to process the refund via bank transfer. His excuse? “We are a business, and we don’t do wire transfers.” Really? A business that makes such a basic mistake and handles it with such indifference? Thanks to you, my wonderful memories of this trip have been completely ruined.

The staff was wonderful. We had a minor inconvenience in our room, and the staff fixed it immediately. The bed was comfortable. The room was clean. The hotel was in an area with great restaurants. The Tenement Museum is one of our favorite visits when we come to New York and it’s right next door! We will certainly be staying here again!

Perfect location for our visit. Very helpful staff and nice rooms.

This hotel is perfect for someone like me: a NYC native who prefers to visit mostly for the vibes in lower manhattan. Rates on the more-affordable end are often available. And the little private balconies are awesome year-round!

This was one of my favorite stays out of the 10+ times I've been to NY. Was very clean and cute and comfortable. The area was lively with a lot of options. I will be back!

Great hotel! They upgraded me to the Presidential Suite! Although the sauna was still not working, the steam room works great. Although the TV in the gym had limited sound, the gym was nice, having barbells, free weights, stretching mat and aerobics machines.

Rooks are on the small side but clean

Clean, quiet, very comfortable bed, well placed - no complaints. Breakfast is available next door.

Great place for my staycation—gym, steam room (but where the sauna was not working). Gym equipment improved with barbells, free weights and bench(es), but TV’s audio wasn’t working properly/loud enough to hear. In rooms, good that sink has very hot water and stopper was working properly, but suggest cleaning the underside of glass desktops.

HORROR ROOM: This was the worst room I have seen given my many hundreds of hotel bookings internationally. There were no windows, and the photos falsely represented what I paid for. The manager was rude, and blamed me for arriving in the evening. But when you take $300 from someone, they don’t expect to be put in a dungeon after a long flight. It was so bad that I booked another hotel instead. Terrible service, terrible room, terrible attitude.

Nice hotel good location

Staff was very accommodating

Balcony

A pleasant stay. Stayed here before, hope to stay there again

Very friendly and helpful staff, second time we have stayed with the property. Great location.

The staff is the friendliest I have ever seen . Walk right across the street , nice cozy bar and to the next corner to another one and one block north for amazing $2 oysters at happy hour with happy bartenders . And an awesome barista one short block away behind the hotel . The view of the Freedom Tower and uptown buildings is amazing . Ask which rooms you can see it all from . I was lucky to experience a stay in a penthouse

The location is near some great restaurants and cafes. Subway accessible - a short walk. I was surprised at how quiet it was and easy to fall asleep. Room and gym very clean.

Great customer service!

Was there for a concert and stayed two nights. Always pleased with our room and the front desk.

The property is well located for anyone wanting the LES on the city. Close to subway and multiple places to eat out. No in house dining available at all a drawback.

The room we booked was for four people. The beds were tiny. They were supposed to be queen sized but they were definitely not even full size beds. They also were very hard mattresses so no one slept at all.

Hotel is fine but very loud

Good location, very friendly and accommodating staff (no hassle with a late checkout, etc.). The rooms have wood floors. The price is right and even though they don't have room service its NYC and everyone has Uber Eats.

It’s an old hotel like the majority in NYC. But very well remodeled. Not a lot of fuss which I like and nice rooms with nice bedrooms.

There are lots of amenities in the area. Close to little italy and chinatown, yet still in the heart of the lower east side. Hotel was nice. It was a bit dated but clean. Typical nyc hotel room, small. Had a room with a balcony, which was intetesting to hear all the sounds and see the sights of daily life in nyc.

Great place to stay in the Lower East Side. The area immediately around the property is rundown and there’s quite a bit of trash all over the streets surrounding. The city could do wonders by picking up trash more often and not allowing people to dump trash out all over the place to pick through and collect cans/bottles. The hotel itself was lovely and the staff were great.

Beautiful spot with great staff and fitness room too. Staff was very nice and let us check our bags in hours before check in

Very nice small hotel and would stay again.

Location was perfect and the service was impeccable.

So upon booking for my hotel stay I did my research and noted a couple things before hand upon purchasing the room. With that in mind I got to the location and was pleasantly surprised it was really standard issue amenities. Some was not working properly but overall it was a wonderful stay 8.5 outta 10 would recommend.

Friendly staff, clean and nice room. Great location with bars and good restaurants just around the corner.

great property

The gentleman who helped check me in on Sunday(I believe Jack) was amazing, great experience

Property was convenient and clean!

We enjoyed our stay at the Allen Hotel. The room was accommodating and clean. The view and proximity to the city was unbearable. I would definitely stay again.

Although conveniently located, the block immediately in front of the hotel felt quite rundown and somewhat unsafe, particularly at night

Staff were super friendly. The room was very clean and the balcony and extra toothpaste and shaving cream etc were hugely appreciated. Great price and service and the beds were super comfortable.

Good value compared to many other hotels in NYC.

Pretty good hotel

I’ve stayed her many times over the years and will keep coming back. It’s not fancy but it is good value for money in a great area. The rooms are all clean, comfortable and reasonably priced for NYC and the staff are friendly and helpful.

I had a very enjoyable stay ☺️

Lovely place. Definitely recommend

The location of the hotel may not work for some as the area is not glamorous. But the subway stations are nearby, and it was not an issue for me. I also felt safe.

CLEAN and COMFORTABLE. More than pleasantly surprised with the quality of the room. Slept soundly in the well air conditioned space on a very comfortable king bed. The bathroom was well appointed with toiletries, and the shower pressure was great. The front desk staff were very kind, professional, and accommodating!

CLEAN and COMFORTABLE. We were more than pleasantly surprised with the quality of the room. We slept soundly in the well air conditioned space on a very comfortable king bed. The bathroom was well appointed with toiletries, and the shower pressure was great. The front desk staff were very kind, professional, and accommodating!

We loved our stay at the Allen hotel. The views from the rooftop balcony in the penthouse are great. The extra room in the penthouse was useful. The staff is friendly and helpful with questions and greetings everyday and night. Also got us a great ride to the airport! Thank you so much!

When booking, I did the option reserve now and pay at the hotel. I was messaged via expedia the morning off before arriving asking to pay before arriving, stated due to “scam” The front desk was not as friendly. She didn’t even advise me check out time when checking in. There was only one young boy with curly hair who was nice. No where on the expedia link did it state a deposit was needed. She told me she needed a “incident fee of $150” with no explanation just asked for a card. Housekeeping only cleaned my room once out of the 3 nights there. The room was decent and balcony was a nice addition. Before checking out i ran to get breakfast around the corner . The house keepers were asking me if i was going to take my stuff. Check out felt rushed really felt uncomfortable. Lower east side was fun good area for bars and food. hotel experience here wasnt the best

I'm always auditioning NY hotels when I visit the city, and this is my new favorite! Rooms are small of course, like all NY hotels, but clean and beautiful. Really lovely all wood furniture, nice bathroom, my room had a balcony. Plus every room has a fridge which is also hard to find in relatively inexpensive NY hotels. It's also just a beautiful place - lobby is very pretty. I come to NY for great food and drink so the area is perfect for me, and has easy transport to visit folks in Brooklyn, or around Manhattan.

It was clean and comfortable

It was clean and comfortable

Standort ideal zum Entdecken des südlichen Manhatten. Abgesehen vom Vornamen und der Telefonnumer ist der Vermieter des Apatements nicht bekannt. Preis entsprechen viel zu hoch.

Standort ideal zum Entdecken des südlichen Manhatten. Abgesehen vom Vornamen und der Telefonnumer ist der Vermieter des Apatements nicht bekannt. Preis entsprechen viel zu hoch.

The place was not the cleanest. I was also charged $50 more for a cleaning fee that was not refundable. I was not told of this fee until after I booked the hotel on the site. The bed was very uncomfortable. The neighborhood was okay. Would definitely not stay again.

The place was not the cleanest. I was also charged $50 more for a cleaning fee that was not refundable. I was not told of this fee until after I booked the hotel on the site. The bed was very uncomfortable. The neighborhood was okay. Would definitely not stay again.

Lovely apartment on the first floor, lots of homey details. Walking distance to Central Park, found a great bakery close by. Apartment shares boiler with the building, so have your showers in the pm. Very comfortable, huge TV.

Lovely apartment on the first floor, lots of homey details. Walking distance to Central Park, found a great bakery close by. Apartment shares boiler with the building, so have your showers in the pm. Very comfortable, huge TV.