Moxy NYC Downtown

But when entering the room it had a strong strange smell, maybe the cleaning chemicals, which did not feel good. Opened the window and it got better of course, but then it's noisy out there.

The rooms are tiny even for New York City and have no suitable chair or seating area - an uncomfortable metal hanging chair or a folding stool that can't actually be positioned at the folding desk as a workstation, so you have to sit on the bed to work. Also no closet (just hangers on pegs) and no drawers for storage (so I basically lived out of my suitcase). My room had a bad cigarette smoke smell for the first 48 hours, but when a maintenance person came to check it out, he took two steps in and said it smelled fine. There was also water seeping up through the floor and mold/mildew in the room corners and shower, which had poor water pressure. The amenities fee of $30/day is a ridiculous profit generator (with high food/drink prices to match) and is not, as the check-in agent said, "required at all New York City hotels now". They did grant me a one-hour extension on check-out. The Moxy vibe is trying to be young and trendy, but it felt fake here and there are far better hotels in the area for this high price. I would not stay again.

It's a nice place to stay--fun and funky. Rooms are pretty tight on space but well-designed overall. We would stay again but your check in folks could be a little friendlier/warmer. Bar is very lively and the central place to gather. Very fun that there is a basketball court and foosball.

Clean rooms, nice staff, nice bar

Great stay!!!

Conveniet location, good breakfast, excellent customer service Inconvenient elevators

Good

Very good

Brilliant location a short walk from the Brooklyn bridge and 9/11 memorial, clean rooms and friendly staff. Breakfast was included and lots to choose from and the games in the bar area are a huge plus for kids and teens No complaints at all

The location near where I needed to be. Price was ok too . Busy bar. The airconditioning kept cutting in and out all night which woke me up a few times.

The only thing I didn’t like was that our room wasn’t ready at check-in. It was already 5:20 PM, even though check-in was supposed to be at 4:00 PM. We were very tired from traveling and were looking forward to getting settled into our room. However, they did allow us to leave our luggage earlier so we could explore the city while we waited.

Exceptional

Location and the breakfast were superb! All staff were so helpful and nice! Would def recommend for a solo traveller. The lobby turns into a bar late at night, so be awere of that! Was quite shocked when I first came, but loved it the rest of the trip!

Very good

Superb

Had a great time. Go Knicks!!!!

Great place to stay would stay again.

Good place to stay… and work staff are very accommodating None

Exceptional

Great hotel if you are looking for a downtown hotel. nice, designed rooms, clean and comfortable, shower and bathroom are commutable and are not located in the middle in the room.

Passable

Excellent location near WTC and train and ferry ports. Joes Pizza very close. Technology was poor, tv didn’t work, WiFi connection was shocking and staff were not attentive or competent.

Great location for our visit. Nice quiet room. Complicated entry process through the bar.

The staff at Moxy are great! Specifically the bar staff. Great place for a stay.

Superb

- location is great - plenty of restaurants in the area - close to the subway - super comfortable bed - big window - room size is totally ok for NYC -early check in available I booked a room with the city view but I had to ask to change twice to have a decent non-obstructed view. 1st one: partly obstructed with a direct vision on the neighbors + view on the construction. No light in the room. 2nd one: completely obstructed with a building of offices. No natural lights at all. Last one was finally ok. I find it really disappointing to pay extra for a city view and having to ask for a decent view upon arrival. The 1st staff was really nonchalant/blasé with the request which made it feel worse. - no complimentary water in the room

Clean

Close to the subway, popular tourist spots Unfriendly check in experience, we had booked a queen bed room with a city view but were given a double bed on a lower floor.

THE LOCATION was amazing maybe just the bathroom windows inside the room

Close to the subway, popular tourist spots Unfriendly check in experience, we had booked a queen bed room with a city view but were given a double bed on a lower floor.

The gym doesn’t have the cool look as the rest of amenities and it’s pretty basic.

Cute, great area!

Cute, great area!

Excellent place to stay with lots of places to walk nearby.

Exceptional

The Hoyel is nice and the room too but they are small.

Exceptional

Such a great spot we stayed as a family of four teenage boys 16 and 18 loved the games bar and live dj and basketball court and the room was nicely decorated, quiet and more spacious than expected! Nelson took great care of us from check in to check out!

Exceptional

It was located right in the heart of the city and the subway was around the corner. Rooms were small but what more do you need in NY. Breakfast was good with lots of options. Walkable to Brooklyn bridge.

Exceptional

The property was in a great location. Checking in with the dj was an experience

Location was good friendly staff Very small room no wardrobe place us a bit tired could do with freshening up

Very good

Very good

Good

Our stay at the Moxy was amazing! Our room was very clean and super spacious for nyc. Check in was super easy and quick, the staff is great and very accommodating. We will definitely be back!!

Exceptional

Cost, location, & cleanliness. Bfast & coffee were really good too. Nothing

This place was awesome. Great location downtown. Def coming back

Loved the bar area and the rooms All was great

Exceptional

Exceptional

Good location and nice lounge/restaurant. Small rooms.bed was comfortable & staff was friendly.

Nice place, the staff at the reception were so lovely. The vibe, and the room was clean even though it was very small.

Very good

Very good

We loved how M. Nelson made our stay wonderful.

The location is excellent and within easy walking of the subway and main attractions The room was a little small with limited options for luggage/clothing storage but it was comfortable and clean

Very good

Stylish clean comfy everything what we need. Safe locality close to several metro stations. We enjoyed staying here a lot.

Everything was perfect. Strategic position to go easily both to manhattan and Brooklyn. Staff was great, super supportive and helpful. A special thanks to Isaac :)

Very nice rooms!! Was very impressed with everything! Everything was great actually- very unique and in a good location. Didn’t have any complaints!

Superb

Poor

Exceptional

Great place to stay! Staff was very helpful and friendly!

Have always loved the chips and staff was nice Only one bathroom working for all the restaurant and lobby, plus the elevators would take forever to arrive

Very good

The room could have been cleaner. There were some leftover bits of toiletries in the corner of the bathroom and dusty in the living room floors.

Room size was adequate with cool fixtures and plumbing. Quiet and secure feeling. Breakfast add-on not worth the extra expense. Lack of front lobby space for meeting. Billing was confusing and had an added charge that took three calls to resolve.

Really great location and the people were nice (especially the one guy in the front I forgot his name but he’s the Dominican guy). The basketball court is really cool!! Views are nice and the style was cool. The bar/game area is also super fun. My sister in law was saying on a different floor and I couldn’t go to her because of the weird key and elevator situation. The toilet was hard to flush and there was an odor from the pipes/toilet. The elevator also took so long to come and the buttons didn’t work well from our floor. At one point we were told that we couldn’t have the basketball because the management said so, but then we saw people doing basketball a few minutes later.

Superb

highly recommend close to everything

Nice location

Great location! The restaurant is weird. It’s fun, loud music, great drinks, adult games. However, although the staff is nice the service is bad. They garnished my drink with a rotten fuzzy strawberry. We had to hunt our server down to take our order. If we went to the bar, they wanted us back at our table. Weird vibe. Felt like we were bothering them. Check in is strange too. You can check in on main level or go to floor 3. No one tells you the second part.

Superb

It was a hip cool hotel with a young fresh atmosphere. There was a bar at night with a dj until 1am. I was too tired from travel but I will take advantage of that next time! The staff was excellent, especially Isaac who was so helpful and went above and beyond.

The property was close to the subway station and was easily accessible from Fulton Street from Broadway. There was a lot of construction and part of the sidewalk was closed down, which is not uncommon for the city. They had a great lobby with a good bar and entertainment loved the vibe. Rooms were cute and minimal amount of space was utilized to the max. The rooms are a little small, which is normal for ? NYC but there’s no refrigerator a community microwave and no snacks or beverages on the floor. You’d have to ride the elevator several floors in order to get any ice or anything like that, but there were a couple of snacks for sale as well as bottled water in the room.

Property was in a great location right next to subway stops and the World Trade Center. Hotel was clean and lively with a lot of energy. Staff was pleasant to work with We could not control the water temperature in the shower and the blinds did not raise in our room.

Rooms are decent. Good location in the Financial District. Unfriendly and unclear staff. Unjustified charges still held on my card weeks after checkout. Two messages sent through Booking completely ignored.

Nelson is the man! He takes customer service to the next level

Third floor restaurant and lounge very nice. Good value

Staff not very accomodating

The property was great from the time of arrival to my departure

The inside is better than the outside. The front door could be upgraded. Hotel staff never came to clean in 4 nights stay, without being called twice to just to get towels. There is very little room to move around the end of the beds and the bed corners caught a few legs. Nothing to put toiletries on in shower.

The room was quite messy when we arrived, the floors were sticky

I would stay again. Really good location, easy access to the subway, near the WTC museum, Joe's Pizza and other remarkable places to eat. A lot of coffee spots, places to hang out at night, and entertainment. This is a nice hotel. I recommend 100%

Smelled horrible

Great location False advertising. I booked the king city view and my view was into someone else’s room.

We arrived at the hotel at 4:30 p.m. but were unable to check in until 5:30 p.m. The reception staff seemed uninterested in helping and repeatedly said that the room was still being cleaned. If the official check-in time is 4:00 p.m., it is unclear why the room was not ready until 5:30 p.m. Although we were offered a $10 food credit for the inconvenience, that credit was not even applied to the final bill. In addition, the curtains in the room could not be opened or closed manually, so we had to call someone every time we needed assistance with them. I was also confused by the valet parking arrangement. Instead of true valet service, I had to go two streets away to self-park, and I was charged more than I would have paid had I parked directly at the garage myself. On top of that, I was told to remove the car from the garage within 10 minutes of checking out. Most hotels usually allow guests to keep their car parked until later on the day of checkout.

Front desk were really nice!

Family friendly with basketball court

Likely Parking

Amazing. Attentive staff, tons of help when needed, great amenities. Definitely would come back

Everything

Food was great and

Location. Too far from museums and shows

Everything was awesome! The hotel, staff, amenities, room, bed location were amazing I liked pretty much everything, the only thing that I could mention is that a wardrobe would be nice

Great location. Very clean & staff is super nice and accommodating. The lounge area is amazing, great vibe, arcade games & big seating area! I live in NY and have been to many hotels, definitely top 5 for sure! Daughter loved it as well =]

The view from the 20th floor was amazing It has a strange setup with a tiny entry, then one set of elevators to lobby/bar and another set to rooms

Nice lively hotel with a very cool vibe. Only lacking some storage space in the rooms but other than that it was a really nice experience.

Had the best time, the amenities were impressive.

Problem with the door lock.

great location na

The rooms were very clear easy check in

Super clean! Super friendly staff!

Everyone at the Moxy was AMAZING!! It was a great place to stay - close to a lot of attractions. Very helpful staff.

Great property! Love Moxy properties

Excellent location near the Fulton subway station. Very easy to get around. Friendly, helpful staff. Room was comfortable but shows signs of wear & tear. Our room was not cleaned the last 2 days - you have to call and request it if they skip your room in the morning. I would definitely stay here again. I recommend it to other travellers. You will be safe and comfortable. It’s a good price.

It was great! I had a wonderful stay and the staff was very helpful and friendly. I couldn’t ask for more

Fun vibe. Clean. COMFY bed. EZ location. The bar area with games was cool. Music in bar at nite Tooo loud. Everyone had to yell at own group to be heard.

Loved it just small

the staff where friendly and the room was clean

Clean room, great amenities, nice staff.

Rooms were clean, quiet, and roomy but no iron or mini bar items in room despite signage indicating there was. Hotel location is very convenient to FiDi and World Trade area but hotel layout is awkward with needing to take two elevators to get from check-in, through the bar, and then up to the guest rooms. Check-in staff was very nice and helpful; however, at 2am on Tuesday morning, someone was yelling in the hallway attempting to evict a guest who had stayed past check out. Based on this experience alone, I would never return to this hotel. Work travel/projects are tiring enough; unnecessary interrupted sleep made for a very long day when I should have been at my best

Great area. Very close to the subway

Place was in great location, staff was incredible no issues at all

The shower head was weird. It was hard to figure out how to get hot water. Not sure if it was broken or we just needed instructions.

It was a cool place to stay.

Everything was great!

Very nice location

The hotel was a great place for an adult vibe..not really kid friendly..i loved the location and the food and drinks were excellent. Would definitely stay again.

Shower door leaked and the repeated standing water was creating a moldy smell in the bathroom. Other than that…good hotel. Typical tiny rooms in NYC. But lively bar and activities area. Good location.

Wife and I had a great stay

Overall the hotel was great! Our room got upgraded to the 27th floor from the 9th! It was spacious for 2 queens. The staff were nice and helpful. The only downside at all was the lobby is on the third floor, not the first, so it’s a little confusing.

Great rooms

Great rooms

Yes the room was spotless. Everything was nice. Room service came everyday. The staff was very nice as well. The only thing i had an issue that it wasn’t an alarm clock. I had to look at my phone to see the time. But other than that the establishment was very nice and i loved the bar. And i love the taco i got when i first arrived they was delicious. I also like how there was games to play. It’s a amazing place.

Yes the room was spotless. Everything was nice. Room service came everyday. The staff was very nice as well. The only thing i had an issue that it wasn’t an alarm clock. I had to look at my phone to see the time. But other than that the establishment was very nice and i loved the bar. And i love the taco i got when i first arrived they was delicious. I also like how there was games to play. It’s a amazing place.

Location, vibe excellent

Location, vibe excellent

There's no space for you to set your bag somewhere other than the floor

There's no space for you to set your bag somewhere other than the floor

The room was super clean, comfortable, and well-maintained, which made it easy to relax and unwind. The hotel’s location is also excellent, making it convenient to get around and enjoy the area. Overall, I had a wonderful time and would happily stay here again. Highly recommended!

The room was super clean, comfortable, and well-maintained, which made it easy to relax and unwind. The hotel’s location is also excellent, making it convenient to get around and enjoy the area. Overall, I had a wonderful time and would happily stay here again. Highly recommended!

Bed was so uncomfortable, room had no amenities.

Bed was so uncomfortable, room had no amenities.

Our first night started off a bit awful due to a bartender we encountered that was extremely rude and unprofessional. He was sarcastic, unhappy, condescending and overall just plainly disrespectful. His name was Lluis I believe. The hotel is a bit noisy and the elevators are dated. The view though was beautiful and the room felt modern. I emailed the manager about my experience, but never received a response so for this reason and my overall experience, I would not recommend this hotel. The other Moxy is much better

Our first night started off a bit awful due to a bartender we encountered that was extremely rude and unprofessional. He was sarcastic, unhappy, condescending and overall just plainly disrespectful. His name was Lluis I believe. The hotel is a bit noisy and the elevators are dated. The view though was beautiful and the room felt modern. I emailed the manager about my experience, but never received a response so for this reason and my overall experience, I would not recommend this hotel. The other Moxy is much better

Super friendly staff, very clean rooms, vibey bar area

Super friendly staff, very clean rooms, vibey bar area

Staff was nice and helpful

Staff was nice and helpful

Solid hotel, very pleased.

Solid hotel, very pleased.

Great place only 100$ deposit nice room, very clean also super great bar staff and super easy and fast check in

Great place only 100$ deposit nice room, very clean also super great bar staff and super easy and fast check in

My only issue was the elevator situation for getting to your room. From the main entrance you take one elevator up to the lounge floor. From there you walk towards middle to then take three elevators to get to your room. On the night we arrived only two seemed to be able to open its door on the lounge floor to pick up and drop off people. We could see the third elevator going up and down the floors but when it came down to the lounge floor, the door wouldn’t open. Getting to and from our rooms took longer than we would have liked. Also booking through Expedia made it seem like breakfast for two was included in our stay but that wasn’t the case.

My only issue was the elevator situation for getting to your room. From the main entrance you take one elevator up to the lounge floor. From there you walk towards middle to then take three elevators to get to your room. On the night we arrived only two seemed to be able to open its door on the lounge floor to pick up and drop off people. We could see the third elevator going up and down the floors but when it came down to the lounge floor, the door wouldn’t open. Getting to and from our rooms took longer than we would have liked. Also booking through Expedia made it seem like breakfast for two was included in our stay but that wasn’t the case.

Nice view, helpful staff, and a nice social environment

Nice view, helpful staff, and a nice social environment

The staff took a long time for any level of request to a room. Took 2 hours each time. I was charged extra for parking and never received my money back and communication was not good

The staff took a long time for any level of request to a room. Took 2 hours each time. I was charged extra for parking and never received my money back and communication was not good

Great stay

Great stay

Check in was a nightmare. Agent clearly doesn’t know anything in regard to customer service or understanding their role. I couldn’t check in with a PHOTO of my ID, despite what the supervisor mentioned. I waited 5 hrs to get checked in. Every employee at the bar/restaurant is weird and cult like. They just stand around staring as if you’re invading their space. Anyah and Claribel are the only decent people here. For whatever reason there was a $100 hidden fee not mentioned via Expedia the front desk agent when I called twice prior to my stay. Two nights cost me $317, split into two payments the larger portion to Expedia for booking through a third party and a $30 per night “destination fee” whatever that means. They were going to charge me over $100 for incidentals supervise somehow settled on $100 after checkout I received a notification that Moxy updated the price to $68. I’ve contacted Moxy several times to no avail now my email thread is no deliverable.

Personale molto gentile. Aree comuni e camere molto pulite. Fermata della metropolitana vicinissima. Camere un po’ piccole, anche se confortevoli.

Personale molto gentile. Aree comuni e camere molto pulite. Fermata della metropolitana vicinissima. Camere un po’ piccole, anche se confortevoli.

Very nice room and lovely bar and restaurant

Very nice room and lovely bar and restaurant

Room was amazing. Staff was amazing. Bartenders were amazing. Location was amazing. 10/10 recommend.

Room was amazing. Staff was amazing. Bartenders were amazing. Location was amazing. 10/10 recommend.

Lovely

Lovely

great staff friendly great location great price

great staff friendly great location great price

Nice set up

Nice set up

Nice, comfortable room, friendly and helpful staff. Fun hotel!

Nice, comfortable room, friendly and helpful staff. Fun hotel!

Good location

Good location

Great stay but shades in room didn’t work. Wouldn’t close. Staff was so friendly. Room was very nice and clean. The bar was awesome. Small room but that’s expected for NYC

Great stay but shades in room didn’t work. Wouldn’t close. Staff was so friendly. Room was very nice and clean. The bar was awesome. Small room but that’s expected for NYC

Anyah has a calm, welcoming presence that immediately makes guests feel valued and taken care of. She handled every interaction with grace, efficiency, and a level of care that reflects excellence in hospitality. It’s rare to come across someone who leads with both competence and heart. Because of Anyah, my stay felt seamless and elevated. She is a true asset to The Moxy, and I hope her efforts are recognized and celebrated.

Anyah has a calm, welcoming presence that immediately makes guests feel valued and taken care of. She handled every interaction with grace, efficiency, and a level of care that reflects excellence in hospitality. It’s rare to come across someone who leads with both competence and heart. Because of Anyah, my stay felt seamless and elevated. She is a true asset to The Moxy, and I hope her efforts are recognized and celebrated.

Yes

Yes

Staff super nice… cute comfy clean room, fun atmosphere, great bar/restaurant. Would stay again!

Staff super nice… cute comfy clean room, fun atmosphere, great bar/restaurant. Would stay again!

The staff are exceptionally helpful and will do whatever they can to make sure that your stay is comfortable - highly recommend!

The staff are exceptionally helpful and will do whatever they can to make sure that your stay is comfortable - highly recommend!

The room was clean, pretty small but thats okay. They had a lot of extra amenities to get. Basketball court was wavy. Great location. It was a quiet experience too.

The room was clean, pretty small but thats okay. They had a lot of extra amenities to get. Basketball court was wavy. Great location. It was a quiet experience too.

I was kindly upgraded to a room with a beautiful view after I told the man at the front desk that the room did not initially meet my standards. Plus, it was my birthday.

I was kindly upgraded to a room with a beautiful view after I told the man at the front desk that the room did not initially meet my standards. Plus, it was my birthday.

Great, fast, reliable service.

Great, fast, reliable service.

The room was clean and very modern. Loved the bed, super comfy and the staff is very sweet. Will be staying here again when I’m back to visit NYC :)

The room was clean and very modern. Loved the bed, super comfy and the staff is very sweet. Will be staying here again when I’m back to visit NYC :)

After getting back hone I received my checkout receipt and was charged for a water and two bags of chips that were in the room. We did not eat any of that they were left just where we found them untouched. We bought our own chips and waters from the cvs. First time that I stayed here everything was perfect. I had called to ask about the charge from the chips and water and they told me it was too late to do anything since I had already checked out, how was I supposed to know I was going to get charged for something we didn’t eat or open ?? They told me they would remove it and give me a call back, never received a call back and they still charged me I had to call the customer service line and they refunded me the money.

After getting back hone I received my checkout receipt and was charged for a water and two bags of chips that were in the room. We did not eat any of that they were left just where we found them untouched. We bought our own chips and waters from the cvs. First time that I stayed here everything was perfect. I had called to ask about the charge from the chips and water and they told me it was too late to do anything since I had already checked out, how was I supposed to know I was going to get charged for something we didn’t eat or open ?? They told me they would remove it and give me a call back, never received a call back and they still charged me I had to call the customer service line and they refunded me the money.

The room were great and staff was nice. I loved the chaor swing.

The room were great and staff was nice. I loved the chaor swing.

Otherwise a convenient location to FiDi attractions and eats.

Otherwise a convenient location to FiDi attractions and eats.

Clean rooms, nice staff and in an excellent area.

Clean rooms, nice staff and in an excellent area.

Had an interior room and appreciated how quiet it was. Room was clean and staff was friendly. Only complaint is no closets.

Had an interior room and appreciated how quiet it was. Room was clean and staff was friendly. Only complaint is no closets.

Was al good

Was al good

The hotel is perfect, the cleanliness is impeccable, the breakfast is delicious! I could only have more cover, because we were a little cold at night, but everything else was perfect

The hotel is perfect, the cleanliness is impeccable, the breakfast is delicious! I could only have more cover, because we were a little cold at night, but everything else was perfect

There was a dog barking and they switched my room immediately and gave me credit for the night. Breakfast options are great. Super chic and sleek!

There was a dog barking and they switched my room immediately and gave me credit for the night. Breakfast options are great. Super chic and sleek!

What an amazing surprise the Moxy was! We got an excellent deal right after New Years that included breakfast for all the people in our room: with a party of 4 that saved us like $100 a day which was basically what we paid for the room per day! And.. the hot breakfast was amazing! Also the lunge area with all the games ans the basketball area was amazing!! We will be staying here again.

What an amazing surprise the Moxy was! We got an excellent deal right after New Years that included breakfast for all the people in our room: with a party of 4 that saved us like $100 a day which was basically what we paid for the room per day! And.. the hot breakfast was amazing! Also the lunge area with all the games ans the basketball area was amazing!! We will be staying here again.

Rooms very small.

Rooms very small.

The room was clean and comfortable. The bar/lounge area was very welcoming. It was so nice that we received a $15 credit towards drinks. The location has good access to the subway. The staff were very friendly and helpful.

The room was clean and comfortable. The bar/lounge area was very welcoming. It was so nice that we received a $15 credit towards drinks. The location has good access to the subway. The staff were very friendly and helpful.

Clean room

Clean room

Lousy water pressure and no consistent hot water in the shower. No appliance or little microwave for heating water for tea. The hot water from the tap was cloudy. Nice comfortable bed and plush pillows. Staff was very nice and helpful.

Lousy water pressure and no consistent hot water in the shower. No appliance or little microwave for heating water for tea. The hot water from the tap was cloudy. Nice comfortable bed and plush pillows. Staff was very nice and helpful.

Good place for short term stay

Good place for short term stay

Very clean and staff very friendly. Beds really comfortable and good sized bathroom. My only complaints- the common area was quite loud at night and not a ton of seating unless you were ordering food/drink. Also the doors to the rooms were very loud and I would wake up as neighbors came in/out of their rooms.

Very clean and staff very friendly. Beds really comfortable and good sized bathroom. My only complaints- the common area was quite loud at night and not a ton of seating unless you were ordering food/drink. Also the doors to the rooms were very loud and I would wake up as neighbors came in/out of their rooms.

Staff was wounderful!

Staff was wounderful!

It was clean

It was clean

Every nice staff

Every nice staff

Fun for kids

Fun for kids

Everyone was so kind, the place was very clean, I’d recommend it to everyone!

Everyone was so kind, the place was very clean, I’d recommend it to everyone!

Staff was amazing and friendly. Quite opposite of a New Yorker! Room was spotless. Not even a dust bunny in site. Windows so clean that I could see my pores! THE BAR AND BASKETBALL COURT WAS INCREDIBLE

Staff was amazing and friendly. Quite opposite of a New Yorker! Room was spotless. Not even a dust bunny in site. Windows so clean that I could see my pores! THE BAR AND BASKETBALL COURT WAS INCREDIBLE

Staff were all friendly and super helpful. The whole premises was very clean. Our room had a nice view and looked very modern.

Staff were all friendly and super helpful. The whole premises was very clean. Our room had a nice view and looked very modern.

The

The

Also, Amaris was such a great help! Amaris made checkout very easy for us

Also, Amaris was such a great help! Amaris made checkout very easy for us

The rooms are clean and the staff is super friendly! Shout out to Raul for making me laugh!

The rooms are clean and the staff is super friendly! Shout out to Raul for making me laugh!

Room was clean and comfortable. Staff was super friendly and helpful. The lobby/recreation room was perfect!

Room was clean and comfortable. Staff was super friendly and helpful. The lobby/recreation room was perfect!

Did eat there

Did eat there

It was great. Good location and respectful staff!

It was great. Good location and respectful staff!

this is my second time staying here & i absolutely love it!!!

this is my second time staying here & i absolutely love it!!!

The hotel is really, definitely fun for kids and adults. They fell short on the room. No hand soap in the bathroom, water got to lukewarm at best. When the water finally got warmer the next day, it was only because I left it running for mor3 than five minutes.

The hotel is really, definitely fun for kids and adults. They fell short on the room. No hand soap in the bathroom, water got to lukewarm at best. When the water finally got warmer the next day, it was only because I left it running for mor3 than five minutes.

Everything great! All the amenities, restaurant/bar service and friendly staff. Totally recommended. I will stay again.

Everything great! All the amenities, restaurant/bar service and friendly staff. Totally recommended. I will stay again.

Staff was very nice. Conveniently close to restaurants, Spa/Massage, and Subway Stations

Staff was very nice. Conveniently close to restaurants, Spa/Massage, and Subway Stations

Really nice place! The staff were very friendly and the food was great.

Really nice place! The staff were very friendly and the food was great.

- no microwave in room , has to go to 3 floor to use one - no closet - no refrigerator or microwave in room - 90 dollars extra at check in for a voucher ( wasn’t asked for & you have to purchase the 90$ voucher) - no roof top as stated Pros -Respectful staff -Near 3 subways walking distance - hotel located in a good location.

- no microwave in room , has to go to 3 floor to use one - no closet - no refrigerator or microwave in room - 90 dollars extra at check in for a voucher ( wasn’t asked for & you have to purchase the 90$ voucher) - no roof top as stated Pros -Respectful staff -Near 3 subways walking distance - hotel located in a good location.

Great Staff, Nice location short walk to transit. Historic Manhattan.

Great Staff, Nice location short walk to transit. Historic Manhattan.

OK

I love this location and their staff is fantastic from the front desk, to the restaurant to housekeeping. With all the compliments on the team, I did struggle a bit during my stay. The in room TV remote would not allow me to shut off the screen, the tv had to be physically disconnected by facilities late at night because the buttons didn’t work. The lighting system in the room the options that were for the nigh lamps would not turn off and the bulb had to be unscrewed. On three separate occasions myself and other guests thought we were going to be stuck on the elevator that takes you up to the lounge, restaurant area. The elevators not only rattled loudly but it felt like it was falling. All around a lovely hotel in need of some love.

Clean room, friendly service and comfortable bed. Rooms are minimalistic, but functional.

Great location, great amenities, and clean rooms

Overall experience was poor. Broken/missing light in the bedroom, flies in the washroom, poor shower water pressure, elevators erratically stopping or getting jammed, etc.

Clean room- ac good/bathroom clean

Wonderful except for tv issue upon arrival that Engineer Will fixed promptly! It should be noted Will is a hidden jewel, phenomenal customer service!!!! If upper management does not know his name - please call me! He is the prime example of what you want Moxy to represent! Also the doorman/concierge Chris that was working upon our evening arrival and Mildred!!!!

Good

The room and shared spaces were beautiful and fun! Breakfast was really good, too!

Th

Room was clean. Hotel is fairly new

The staff were super friendly and approachable, and the room was clean, comfortable, and just the right size for a solo traveler or couple. It had all the basic amenities I needed for a short getaway. There are also plenty of great food spots nearby, and the train is just a short walk away, making it easy to explore the city. The overall vibe of the hotel was really chill and social — I met all kinds of people visiting for the marathon and other events. I’d definitely recommend this spot for anyone looking for a convenient, fun, and comfortable stay in lower Manhattan.

The only issue was the elevator that dropped every single time you came down. Sort of reminded me of the drop zone, unpleasant but not a dealbreaker. Definitely would stay again!

Love this place!!!

Great location. Very convenient to numerous subway stations. They do charge a daily fee and give part of it back to you as a voucher. That was the only annoying thing. Other than that this is a great option for a visit to Manhattan.

Temperature controls not intuitive

Great location. Easy checking in and out. Nice recreational space for hanging out.

The staff did an amazing time making our stay enjoyable

This was a very nice stay. Only here 2 nights but it was good.

The vent in the bathroom hits while you are sitting doing your business freezing you neck and back...

Staff were great! Games in lobby were fun

$700 a night with no car access to the front lobby to drop bags and check in. We had to park 4 blocks away snd shlep our bags to the lobby. Old, squeaky elevators that seemed on the verge of breaking and no communication from the manager when I complained about the parking sitch. Of all the places to stay in nyc there is absolutely no reason to stay at this Moxy.

Room was clean & quiet

Low water pressure in shower

After a bad experience at the Moxy 7 years ago, I thought I should finally give it another chance. The most regrettable decision i could have made. The staff at the coworking longue kicked us out the moment we finally settled in after a 6 hour flight. We flew out a crew of 6 people from LA to work on a very big project and we were rudely and abruptly kicked out. The elevators feel like they're going to drop out of the sky at a moments notice. The check in lobby was a disorganized and cluttered mess. The room smelled horrible, and for a similar price i could have found double the space.

My recent stay at Moxy NYC Downtown was unfortunately below expectations. Upon arrival, the room conditions were less than satisfactory. The television did not function at all, and when a maintenance staff member was sent to address the issue, the cables and box were left exposed, giving the room an unfinished appearance. In addition, we attempted to contact the front desk several times without success, which made resolving issues particularly frustrating. The room’s curtains also malfunctioned repeatedly, allowing bright light into the room at night and making it difficult to rest properly. Overall, the stay was quite average despite the premium price. I had expected a higher standard of comfort and service from this property, and was disappointed that these issues were not better managed.

Excellent

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Nice hotel with friendly staff. Convenient to transportation and walking distance to restaurants

Scary

Amazingggggggg!!! Eautiful . Great views.

Engineer Will was right there when we had problems with the room on the spot fix the problem within minutes such exceptional service

Wow! Mixed feelings for sure! No microwave or ice in the room and when I went down to the lobby to get some, I was told it would be 30 minutes. The staff were nice, in fact, I think they were really nice, I just don’t think they had enough staff. You are paying for a view.

Great staff

Hotel was nice but the construction being done 24/7 is a huge problem. I had to sleep with noise Cancellation headphones. Will not stay in the Financial district again! Easy subway access and lots of food options!!

Clean and nice just like pictures

Dust everywhere, floors were nasty and muddy. Not happy with the overall experience

I really enjoyed the basketball goal and other games. The bar was nice as well. I would have liked a more diverse bar food menu. We also never got the small towels we requested. Outside of these 2 things, the drinks were good and we enjoyed the dj Thur-Sunday.

Clean room

The place is falling apart

The basketball, Skee ball and other games were awesome. Beautiful bar/pub space. Modern, young, hip feel. Very close to tons of restaurant/cafe options. We also loved the view of the Brooklyn Bridge from in front of the elevators on our floor.

The location of moxy downtown was perfect for my son’s drop off at college. Pace university has dorm buildings a block away in each direction. We stayed 2 nights and were able to give him space but still meet up for dinner and walks together in a few minutes, parking garage with overnight parking a block away. I will stay at moxy again when I come to visit in the future room was clean and the bed was very comfortable. the great room style lounge and restaurant was very approachable and had all the the Amenities you would need in a pinch.

Staff were very courteous and professional. Ben and Isaac made it very easy and convenient.

The elevator to the main elevator was broken for 75% of the trip, forcing us to walk up three flights of stairs each day multiple times. Additionally a smoking charge was applied to my card when smoking in the room was not a thing. I called to talk to someone and was told a manager would be calling me back at 1:00pm but still haven’t heard back from anyone.

Sort of Boutique feel

My partner and I stayed there for three nights and every single day, their elevator to the lounge was broken so we had to walk up and down the stairs. It was constantly out of service which was really inconvenient after being out all day, and on top of that we had to pay additional fees per night for amenities we didn’t even use. The location itself is convenient as it’s two minutes away from a subway station, but the elevator service ruined it for me. Especially because you had to take multiple elevators to your room, and they took forever to arrive.

Love how clean this hotel is. The staff are also extremely kind.

A favorite!

Attractive design

Place looks great, Place is very safe, room card is required to use elevator. Lounge area is very pretty, and the drinks actually have alcohol in them. The bartenders are super friendly , and so is the staff. 5 minute walk to the Seaport.

overrated for sure

Liked the view from the room. Hard to navigate the air conditioning, it wasn’t dropping to the 60’s during the day

Loved the bike option. Beds were ok. Had to walk three flights of stairs as both elevators were not working. Food was good.

There are food options all around the hotel. Joe’s pizza was just around the corner. Felt very safe. The room is cute as it can be. Great recommendations from the hotel on activities to do in the area.

I couldn't like the hotel more. Just exactly what my gf ans i were looking for a weekend getaway in Manhattan, perfect balance between location, value and amenities. Staff made the experience even better, Justin went far ans beyond with his help

Very nice and cozy hotel in a very good location.

great location

Helpful staff, nice bar, clean rooms, superb location.

We had issues with our key cards not working, and there was not always consistently people working at the desk, but overall clean with good vibes.

Woke up late due to a long night of working, asked them to extend room 3 times was on hold 2 times finally they said to come down and I tapped my Apple Pay to extend, I leave and a couple hours later return to them saying I can’t stay there and I’m banned for literally no reason they withheld our stuff for over and hour with keys not working to open door, even the security felt bad for us. The manager Justin is terrible and needs to get this together

Good location

Easy access to amenities surrounding hotel.

Our stay was great. Check in was at 4:00 pm and the hotel was running behind due to late check outs. They were very communicative through the process and we ended up getting into our room 40 minutes after the initial time. Because of that inconvenience, they gave us an upgrade on the room and complimentary late check out.

Great location

Great location cute rooms great food

Our stay was great! Great room service. Great location. We felt like at times the a/c was struggling and we were unable to use the window shade (seemed to be caught on something). This is our second moxy stay, and plan on using them again in the future.

i really enjoyed my stay basketball court was my favorite

Awesome hotel with even better staff, especially the staff at the front desk. We want to give a huge shout out to Kiona, Charles, Grace, Isaac, and Lynnibell. They were amazing. We stayed from July 2-5th and everything was wonderful. Thanks again.

The front desk staff were wonderful. The room was small but supplied all that you needed. The lobby is loud, however you do not hear this up on the room levels. I would for sure say this hotel is aimed at a younger generation so if you are looking for a quiet lobby to kick back and chill this is not for you.

Stay was awesome. Thanks Moxy.

Very Disappointed with Our Stay We had a very frustrating experience at this hotel. Our room was not cleaned until very late in the day—twice—which meant we had to go without fresh towels or a tidy space when we actually needed it. The TV didn’t work, and neither did the room phone, which made it difficult to report any issues. A technician did come by and tried his best, but unfortunately, the TV was never fixed. Being on the top floor, we could constantly hear the washer machines, which made it hard to relax or get a good night’s sleep. On top of that, when housekeeping finally showed up, the staff member was rude and dismissive. We chose this hotel expecting a comfortable and stress-free stay, but it was far from it. Definitely would not recommend, especially at the price we paid.

It was a very nice stay. We didn’t get the room we booked for but I didn’t want to wait and fight for a better room the next day. Safety boxes don’t work so make sure you don’t bring valuables. The restaurant and bar very good specially a server called Ornela. She’s the best. Flat breads pretty good also.

Super cute rooms it made the stay more enjoyable to go back and rest after drinks and dinner.

The vibes and scent and amazing staff!!

STAFF WAS SOOOOO FREAKING FRIENDLY!!! Everyone was so helpful and kind. Every person we asked questions went above and beyond.

Great spot! Lots of choices of places to dine in neighborhood plus their on site food was heart for Happy hour and breakfast! Found it reasonable for NYC!

Awesome for 1-2 nights no storage

Great location. Nice room

Solid stay

Beautiful rooms and Friendly Staff!

the Moxy Downtown is a vibrant very youthful focussed accommodation. Great for fun and being downtown. Cool vibe in the room and great bar and food options. If you want a quieter less energetic stay this may not be the place for you

I love this place

M

Great hotel

Liked how clean the room was

I was there for Pride weekend and had in fact booked the Moxy Chelsea and paid for the entire weekend. Only to find upon my arrival that they booked me instead to the Moxy downtown. Totally in the wrong area of the city. They would not move my reservation so I went down to the Moxy Downtown to see if we could transfer my reservation to the Chelsea location. They would not. I went up to the room and found it not only small - which they tell you is the reason the rooms have no closet. The condition of the room- cleanliness was ok but the room showed terrible signs of wear and tear the worst of which was the ceiling in the shower was falling in from apparently water damage from the floor above. I was so dissatisfied I left the hotel which was nowhere near where I NEEDED TO BE. In any case, I found the Meritine Hotel had vacancies for Sat and Sunday nights, I had heard of the hotel because of its architectural significance but knew nothing about the condition or service. Well, what a surprise- great service from the bellman, front office, housekeeping all first class. What's more, the hotel is appointed in a quirky dark motif - reminding me of its period-specific yet current tongue in cheek style of the Continental per John Wicks fame. The room was well-appointed, and had two closets a large chest of drawers, desk, side table and an occasional chair. Imagine my surprise when i found a fully stocked traditional mini bar! First Class.

Staff was very professional!

If check in wasn’t so late (4pm) I’d give it a 5 star. Clean, lively, friendly staff, and super close to subways! Will be back.

Booked room with you guys got here late at night and they don’t have any rooms available I’ve been waiting for over 2 hours and they haven’t found me a replacement room

Great downtown location

This place was not only nice but super cute and fun! Loved it all!

Friendly staff, fun place to hang out!

Everything was amazing, I enjoyed my stay here. Most of what I wanted was walking distance and convenient for me. This hotel is 10/10 I would recommend people to stay here

Please contact, 720-220-0343 or [email protected]. Moxy said expedia didn't cancel. I asked for cancelation immediately on June 7th. Didn't stay at property, problem with airline. Spoke with Isaac and Justine, left several messages with Expedia. 5

It was awesome! Great place, great location and atmosphere!

Amazing location and service

Love coming to the Moxy for Celebration or just a get-away. I love everything this hotel has to offer from toothpatse to hospitality. Love the in house Bar. I will deff come back and reccomend to everyone!

It was just ok. Basic stay with no room service and bad water pressure.

I had a very comfortable stay. Great pillows

The 3rd floor bar and then you have to Pick your way around the bar area to find the REAL elevators to the rooms. Three elevators and very very slow to pick up People on the 3rd floor bar level. Dumb design.

Rooms were nice! Construction in front of hotel..road closed in front of hotel..had to get transportation a block away!!

Friendly staff!!

Staff are incredible, location is perfect, always a vibe in the bar area, just a wonderful stay.

The views

Everything was ok, nothing negative to report. ;-)

I was there to celebrate my birthday my husband booked a king size room with a city view. When we got there we were told the room was no longer available but we will get an upgrade to a queen room. I was trying to figure out how a queen room can be an upgrade from a king. When we looked out the window we saw the wall of the other side of the hotel and maybe only 2 other buildings. We paid $600 for 2 nights and the room was definitely not worth it.

Great staff, great rooms. Just what we needed.

Room was lovely and the staff were very friendly. Would come back just for the food.

Two notable very weird things: There is a picture on the wall that, surprise!, slides away to reveal a glass window that let’s one peer into the bathroom! What kind of pervert thought this was a good idea? The bathroom itself was fine, although the door did not stay shut. No closet, just hooks on a wall.

This hotel is really nice to stay at and anna at front desk was amazing.

Nice location

Overall great stay, had to call several times to get a hold of someone on the phone before, during, and after my stay. Never received a refund for the remaining balance for my incidental fee.

Great place to stay wonderful rooms

Beds were not comfortable at all. Curtains a little stained as well. Other than that the hotel was ok

They charged an extra $34 a day that we didn’t know about and said we can spend it at their bar.

Staff was incredibly friendly and the rooms were very clean. The bar/lounge area was super fun and a relaxing place to chat after a night out or a chill spot to eat in the mornings

Bar/restaurant is top tier. Rooms are small but expected for NYC.

Nice and convenient stay

Friendly service

you are still in the city once u walk outside, but inside great

A great location in lower Manhattan. The lounge bar at night is much too loud and crowded.

Room was small but most are in NYC. Room and hotel was very clean, staff was nice, coffee was good, food was good and the 80’s arcade game machine in bar area was great! Room safe is in a drawer under the bed. They will provide a fridge upon request.

Staff is awesome but hotel is not worth the price.

Good for quick 1-2 night stay. Beds are on smaller side and not too comfortable for couples. Nice location. Clean. Staff friendly.