Millennium Premier Hotel New York Times Square

It’s clean, close to time square .

Location is good, vibe is good as well! The breakfast is terrible. No more coffee are available for everyone!

The location It is NOT the millennium hotel is a cheap extension next to it called premiere not as nice at all and not worth what I paid for

Exceptional

Exceptional

Exceptional

The staff were friendly and helpful, and the room was comfortable except for an unsealed partition between my room and the adjacent one (see below). The elevators were not working when I checked in so had to walk through the back area that was still acting as a workshop for just completed renovations. The elevators went out another day also. I was woken up three out of four nights around 3 am by a voice that sounded like it was in my room. After the third time it occurred I found that the partition abutting the wall between room 1820 (my room) and 1822 was not sealed, and when the guest in 1822 would have phone conversations in the middle of the night the sound carried clearly into my room. I complained, and the manager took the destination charge off my room but was unable to get the engineering dept to come to the room and provide at least a temporary fix. I had suggested putting a bead of silicone to close the space and help with the sound proofing. The other thing I felt was missing was a restaurant. The hotel is connected to the Millennium Times Square hotel, but their restaurant was closed so I went for some early morning walks to get breakfast. I just wasn’t interested in the pastries available in the lounge.

The staff amazing all shifts!!!!!! They took extremely good care of us.

Superb

Its been recently refurbished. A few teething problems but overall a great experience . Kush and the front of house team were extremely professional.

Veryy good

Great location in a very comfortable hotel. Close to everything we needed and wanted.

Small shower heads with low pressure Everything else was great

Passable

Great location with a big room with a view and was comfy No issues were majorly found besides the shower needs to be properly cleaned and a bit of update is needed for the bathroom overall

Very good

If you walk out the back side - onto 45th street - you can stop at I'm Donut?, get yourself a snack, and watch the city from the window of your room. How much better can it get?

Location and staff fantastic we were swopped here from millennium premier due to “renovations” and told it was an upgrade! lost breakfast add on (reason i booked here) no compensation and room was very average and extremely dated

Exceptional

Everything was wonderful but no room service available.

Great location The room was a little hot but we opened the window and it was ok

Great location The room was a little hot but we opened the window and it was ok

I loved just about everything about this hotel! You can’t beat the location, right in the middle of everything. What especially surprised me was that even though it’s so close to times square, my room was always quiet. The staff were absolutely incredible and accommodating. The only complaint i have is that there was no breakfast, because the Premier is being renovated. I would have liked to know that ahead of time, but that didn’t ruin how awesome this hotel was. If I come back to NYC I’m definitely staying here again.

Location is perfect Bathroom - shower did not drain - clogged from months before - no kettle or fridge

The hotel is walking distance from the Time Square’s subway station. Close to the theatre we were going to. The staff were simply amazing and super helpful. I have no complaints. The location was ideal. The staff super welcoming.

I have no complaints. The location was ideal. The staff super welcoming.

Convenient!

Convenient!

The location No breakfast available

Good

The property cancelled the booking even though I had paid in advance in full. I was in town for a concert that I was performing and had to get to a sound check. The hotel accommodated me in their partner hotel which was adequate but not the hotel I booked. Disappointing. While they made every effort to accommodate it took a little time and was never given a reason as to why hotel had cancelled a fully prepaid booking.

Good

Staff, convenient location, breakfast and snacks

Staff, convenient location, breakfast and snacks

Pleasant

Very cozy and perfect location!

Superb

Very cozy and perfect location!

i like the location the view from my room

Nice and clean hotel and lovely staff

Nice and clean hotel and lovely staff

Location is awesome - short walk from theaters, restaurants, and activities. Hotel is NOT a 5* but is very nice and perfect for access to the shows ... I loved the location and value. Rooms were nice size ... TV was on a swivel to watch from bed or couch. Desk for computer work. big bathroom. Could be outlets on bedside tables ... all else was awesome.

Filthy

Filthy

Elevator

The rooms were clean. The staff was very courteous. I had no problems with it.

The rooms were clean. The staff was very courteous. I had no problems with it.

Room clean. Great location. Tge staff was awesome and friendly

Room clean. Great location. Tge staff was awesome and friendly

I paid extra for a city view

I paid extra for a city view

Great location

The rooms they are very outdated and not clean. The “ball drop view” is at a very far distance you don’t actually have the view of it as it read on the advertisement.

The rooms they are very outdated and not clean. The “ball drop view” is at a very far distance you don’t actually have the view of it as it read on the advertisement.

Location Poor cleanliness and dated decor. Shower head was partially broken

Great location, comfortable bed and friendly staff

Room was spotless and good size. The separate shower and tub is a plus. The hotel is steps away from the hustle and bustle of Broadway.

Room was spotless and good size. The separate shower and tub is a plus. The hotel is steps away from the hustle and bustle of Broadway.

Location It was fine

Location Check in process was poor. Room was incredibly hot and the temp control did not work.

Bed was comfortable. Room was spacious. Shower floor was dirty, some of the baseboards around the room were missing, return air vent was dirty.

The location is perfekt Very very very warm inside the room and thanks god their was window that i can open. I could not not adjust the heat from the thermometer and it was not just in the room also in the hallway

Staff and location are excellent Nothing

After exploring the city all day we were extremely upset to find our hotel room door unlocked and open after housekeeping failed to secure the door properly after servicing the room on our 3rd day of the trip. No one came to speak to me and i barely received an apology for this. As far as we are aware, none of our valuables were taken, however, this is a huge security & safety issue which i dont think was dealt with appropriately

After exploring the city all day we were extremely upset to find our hotel room door unlocked and open after housekeeping failed to secure the door properly after servicing the room on our 3rd day of the trip. No one came to speak to me and i barely received an apology for this. As far as we are aware, none of our valuables were taken, however, this is a huge security & safety issue which i dont think was dealt with appropriately

Great place and a great location!

Not what I expected

- Staff were awesome - We got a free upgrade at the time of check-in - Centrally-located on Times Square - Spacious and clean room, lobby, dining area - Our room had a connecting door to the room next door. We could hear their conversation/phone notifications at times.

There was no tables for breakfast

No microwave

the hotel was right in time square we mistaken this hotel to be the hotel they are attached to .

Upon entering I was taking back on how old this hotel really was. Their elevators may be up to code but it had horrible hesitation while going up, not a smooth ride up at all. Carpets are extremely dirty and old. Room 519 was old, funny odor, closet doors were missing, plugs had some mold, wall tape was coming off and most importantly to note the shower had mold all over Their bathroom set up is very very outdated. After a long late flight, a good hot shower would of been good, but the shower was unacceptable. Front desk told me to talk to "next door manager" for a discount. I was moved to room 523, which was far out worse, the ac unit made a lot of noise. After I was told they were sold out, and being a late check in i had no choice to return to room 519 brush my teeth and go back to the aiport 9 hours later. I was distressed with their call of action, and their filthy bathrooms. It is not worth staying here no matter how close to TimeSquare is from their location.

Upon entering I was taking back on how old this hotel really was. Their elevators may be up to code but it had horrible hesitation while going up, not a smooth ride up at all. Carpets are extremely dirty and old. Room 519 was old, funny odor, closet doors were missing, plugs had some mold, wall tape was coming off and most importantly to note the shower had mold all over Their bathroom set up is very very outdated. After a long late flight, a good hot shower would of been good, but the shower was unacceptable. Front desk told me to talk to "next door manager" for a discount. I was moved to room 523, which was far out worse, the ac unit made a lot of noise. After I was told they were sold out, and being a late check in i had no choice to return to room 519 brush my teeth and go back to the aiport 9 hours later. I was distressed with their call of action, and their filthy bathrooms. It is not worth staying here no matter how close to TimeSquare is from their location.

Charming room for the price. Quick private check in. It's worth it to go Premier

Charming room for the price. Quick private check in. It's worth it to go Premier

Clean room , bottled water , comgortable

Clean room , bottled water , comgortable

Great location and clean room!

Great location and clean room!

clean room. amazing staff !!

clean room. amazing staff !!

The “continental breakfast” was sadly nothing of the sort. Not a croissant in site. Pre-packed muffins and filled rolls of dubious quality etc. There was no seating so it was grab and go. Very misleading

The “continental breakfast” was sadly nothing of the sort. Not a croissant in site. Pre-packed muffins and filled rolls of dubious quality etc. There was no seating so it was grab and go. Very misleading

Loved the location. Staff were amazing and the room was exceptional

Loved the location. Staff were amazing and the room was exceptional

The staff was fantastic, the view from the room to watch the New Year's Ball drop was spot on. Will absolutely be coming back again!

The staff was fantastic, the view from the room to watch the New Year's Ball drop was spot on. Will absolutely be coming back again!

What a great location!

What a great location!

The room was a nice size in the bathroom with spacious. They definitely need to pay more attention to detail when cleaning.

The room was a nice size in the bathroom with spacious. They definitely need to pay more attention to detail when cleaning.

The staff were very kind, and responsive when we had issues or requests. The building is dated; there was some damage to almost every aspect of the room. The water pressure and temperature was nonexistent during peak times and the water completely shut off at multiple points during a normal 9AM shower. The room was drafty; we had the heat at 78 degrees when it was 20 outside, and the room was still colder than the hallway. The continental breakfast is tiny, and there are no tables or seats; it is all take away. The location was amazong, the price was fine, and the staff were wonderful, but you get what you pay for being a block off Times Square.

The staff were very kind, and responsive when we had issues or requests. The building is dated; there was some damage to almost every aspect of the room. The water pressure and temperature was nonexistent during peak times and the water completely shut off at multiple points during a normal 9AM shower. The room was drafty; we had the heat at 78 degrees when it was 20 outside, and the room was still colder than the hallway. The continental breakfast is tiny, and there are no tables or seats; it is all take away. The location was amazong, the price was fine, and the staff were wonderful, but you get what you pay for being a block off Times Square.

Room was great, clean and spacious.The grab and go breakfast was good. What stood out the most was Hector at the front desk. He was always polite, confident that we’ll enjoy our stay and assisted whenever we had a question or a request. He deserves a promotion and a raise of pay. We will stay at this location again

Room was great, clean and spacious.The grab and go breakfast was good. What stood out the most was Hector at the front desk. He was always polite, confident that we’ll enjoy our stay and assisted whenever we had a question or a request. He deserves a promotion and a raise of pay. We will stay at this location again

Clean

Clean

I have 2 recommendation: add a firm pillow for each bed, both pillows were super soft and had no neck support! also the shower was extremely small, I wish they had used the space from the bath and added to the shower!

I have 2 recommendation: add a firm pillow for each bed, both pillows were super soft and had no neck support! also the shower was extremely small, I wish they had used the space from the bath and added to the shower!

Location: Amazing, 1 min walk to time square, walkable to Rockerfellar, 5th Avenue shopping, Bryant Park, and Broadway shows and about a 15 min walk to Penn Station and Madison Square Gardens Dining: lots of options around the hotel from fast food late night options, food trucks to sit down restaurants and bars. Hotel is located above the Hudson theater. Staff: Overall polite and welcoming Here were my issues 1. No fridge in room, you can request at front desk, which we knew before checking in. We requested upon check in and they never arrived. Followed up that evening and the check in person didnt put the request in. Came later that night 2. We stayed Sun - Wed in Dec 19 -23, housekeeping would come first thing in the morning when we were sleeping, we had to put do not disturb sign on which we would take down by 10am each day, however housekeeping would not return later in day. Odd , not sure why housekeeping would come so early when people are sleeping to do housekeeping. Usually the come thruout the day. Anyhow room wasnt cleaned for the entire stay. We requested housekeeping on Tues and front desk made a call , but nobody came. I gave the feedback on my checkout date Wed , they were kind enough to discount the room. The followups with front desk never materalized , as a guest we shouldnt have to followup over and over.

Location: Amazing, 1 min walk to time square, walkable to Rockerfellar, 5th Avenue shopping, Bryant Park, and Broadway shows and about a 15 min walk to Penn Station and Madison Square Gardens Dining: lots of options around the hotel from fast food late night options, food trucks to sit down restaurants and bars. Hotel is located above the Hudson theater. Staff: Overall polite and welcoming Here were my issues 1. No fridge in room, you can request at front desk, which we knew before checking in. We requested upon check in and they never arrived. Followed up that evening and the check in person didnt put the request in. Came later that night 2. We stayed Sun - Wed in Dec 19 -23, housekeeping would come first thing in the morning when we were sleeping, we had to put do not disturb sign on which we would take down by 10am each day, however housekeeping would not return later in day. Odd , not sure why housekeeping would come so early when people are sleeping to do housekeeping. Usually the come thruout the day. Anyhow room wasnt cleaned for the entire stay. We requested housekeeping on Tues and front desk made a call , but nobody came. I gave the feedback on my checkout date Wed , they were kind enough to discount the room. The followups with front desk never materalized , as a guest we shouldnt have to followup over and over.

Front desk staff was great—house keeping not so good —-1st day room was not cleaned after we got back —we had to tell them-then they did it —2nd day room again was not cleaned—when we told them they said bcuz of weather we couldn’t clean it—-don’t understand what the weather has to do with it—3rd day it was cleaned but floors in the bathroom was Not! When we asked for a late check out —front desk gave us an hour extra—manager of housekeeping came and knocked at 11:30 —and we told her but she said we’ll make sure u do leave at 12 sharp—that was rude

Front desk staff was great—house keeping not so good —-1st day room was not cleaned after we got back —we had to tell them-then they did it —2nd day room again was not cleaned—when we told them they said bcuz of weather we couldn’t clean it—-don’t understand what the weather has to do with it—3rd day it was cleaned but floors in the bathroom was Not! When we asked for a late check out —front desk gave us an hour extra—manager of housekeeping came and knocked at 11:30 —and we told her but she said we’ll make sure u do leave at 12 sharp—that was rude

Good

Good

Yes

Yes

Terrible. Never stay here. The pictures don’t do it justice, it is OLD and the beds are EXTREMELY uncomfortable

Terrible. Never stay here. The pictures don’t do it justice, it is OLD and the beds are EXTREMELY uncomfortable

No fitness center like it was mentioned

No fitness center like it was mentioned

Sheer Draperies were hanging off the rods in places and the carpets badly stained. The bed was comfortable and clean. We were grateful for that. I had hoped for a renovated room where wallpaper was not peeling. Oh well

Sheer Draperies were hanging off the rods in places and the carpets badly stained. The bed was comfortable and clean. We were grateful for that. I had hoped for a renovated room where wallpaper was not peeling. Oh well

Great location in the heart of Times Square. Close to anything that you may need including restaurants, shopping, Metro, and Theatre District. Nice boutique hotel with great staff and service and nice amenities. Definitely a place to consider for a trip to NYC.

Great location in the heart of Times Square. Close to anything that you may need including restaurants, shopping, Metro, and Theatre District. Nice boutique hotel with great staff and service and nice amenities. Definitely a place to consider for a trip to NYC.

Everyone was courteous and polite. Room was clean! Great stay close to time square.

Everyone was courteous and polite. Room was clean! Great stay close to time square.

Very clean and QUIET room. Good water pressure. Comfortable bed. Spacious for NYC. Super friendly staff and great location!

Very clean and QUIET room. Good water pressure. Comfortable bed. Spacious for NYC. Super friendly staff and great location!

Bad Air conditioning, dilapidated bathroom…

Bad Air conditioning, dilapidated bathroom…

The staff was very friendly and the rooms were nice

The staff was very friendly and the rooms were nice

The room was very clear and the staff courteous.

The room was very clear and the staff courteous.

It was great

It was great

Great staff- friendly and helpful! Good breakfast …. Super location….

Great staff- friendly and helpful! Good breakfast …. Super location….

Great location but the rooms were so small and the queen bed were smaller than normal size queen.

Great location but the rooms were so small and the queen bed were smaller than normal size queen.

Great location, in the heart of Time Square 👌

Great location, in the heart of Time Square 👌

Clean room. Friendly staff.

Clean room. Friendly staff.

The hotel, is safe, clean and friendly staff. The room we were in was spacious, clean and comfortable. It could use some touch up work as wall seams were peeling in some areas. There is ample closet and drawers for clothing. There is an area with a coffee maker and ice bucket, but for some reason the hotel has chosen not to provide a refrigerator in the room, which there is space for it and should be a basic amenity for hotel of this type. The bathroom is large but the shower is small. Would have preferred a larger shower over the small shower and separate tub. The hotel provides a robe and house shoes if you desire to use them. They could also consider ensuring there are electrical outlets on each side of the bed. I had to crawl under the bed to access an outlet to charge my phone.

The hotel, is safe, clean and friendly staff. The room we were in was spacious, clean and comfortable. It could use some touch up work as wall seams were peeling in some areas. There is ample closet and drawers for clothing. There is an area with a coffee maker and ice bucket, but for some reason the hotel has chosen not to provide a refrigerator in the room, which there is space for it and should be a basic amenity for hotel of this type. The bathroom is large but the shower is small. Would have preferred a larger shower over the small shower and separate tub. The hotel provides a robe and house shoes if you desire to use them. They could also consider ensuring there are electrical outlets on each side of the bed. I had to crawl under the bed to access an outlet to charge my phone.

Room was spacious but very outdated. Bathroom was as clean as they could probably get it but it was in desperate need of an update I.e. sink didn’t drain, shower had cracked tiles and stains. Staff was friendly and very accommodating. Breakfast was a disappointment and the area it was in was rather creepy.

Room was spacious but very outdated. Bathroom was as clean as they could probably get it but it was in desperate need of an update I.e. sink didn’t drain, shower had cracked tiles and stains. Staff was friendly and very accommodating. Breakfast was a disappointment and the area it was in was rather creepy.

Room was very clean and staff was excellent!!

Room was very clean and staff was excellent!!

Room was clean bed was comfortable no usb plugs pretty outdated shower soap dispensers were of cheap quality nice shower pressure nice spot snack breakfast was nice

Room was clean bed was comfortable no usb plugs pretty outdated shower soap dispensers were of cheap quality nice shower pressure nice spot snack breakfast was nice

From the time we checked in until checkout, everything was excellent

From the time we checked in until checkout, everything was excellent

Nice hotel. Terrific staff. Great location. Nice beds. Tiny shower.

Nice hotel. Terrific staff. Great location. Nice beds. Tiny shower.

Stayed at the Premier. It’s looks old, the lobby is poor, odd smell, the staff is not so good and not so helpful, the rooms I was in had a dirty carpet that needed to be changed, bathroom sink peeling, hot water runs out after 2 minutes. Poor experience, especially for the price. The location is unbelievable, though.

Stayed at the Premier. It’s looks old, the lobby is poor, odd smell, the staff is not so good and not so helpful, the rooms I was in had a dirty carpet that needed to be changed, bathroom sink peeling, hot water runs out after 2 minutes. Poor experience, especially for the price. The location is unbelievable, though.

Check in was perfect- quick and friendly. We upgraded to a king room- was perfect. Big windows so no closed in cramped feeling.

Check in was perfect- quick and friendly. We upgraded to a king room- was perfect. Big windows so no closed in cramped feeling.

Check in should have been 4pm, flight from UK 4am and took this into account. When checking in our rooms weren’t ready until 9:30pm very tired and disappointed won’t be booking again

Check in should have been 4pm, flight from UK 4am and took this into account. When checking in our rooms weren’t ready until 9:30pm very tired and disappointed won’t be booking again

While the room had a nice deep tub, the faucet spit out a ton of hard water debris and the water was green. Probably due to old copper piping. There was a shower also but the shower stall was very small and the shower head was terrible. Complimentary breakfast was just single packaged muffins, danish, some cereal, and fruit. Nothing hot except coffee. There was no where to sit to eat so you have to bring your food back to your room. They do offer a bag check before you are able to check in at 4:00pm which is very helpful! Beds in the room are comfortable but you will hear all of the noises from broadway ave and surrounding areas. Plenty of shops and restaurants near by. Hotel is within walking distance of all the sights we wanted to see. There are plenty of shows in the immediate area as well!

While the room had a nice deep tub, the faucet spit out a ton of hard water debris and the water was green. Probably due to old copper piping. There was a shower also but the shower stall was very small and the shower head was terrible. Complimentary breakfast was just single packaged muffins, danish, some cereal, and fruit. Nothing hot except coffee. There was no where to sit to eat so you have to bring your food back to your room. They do offer a bag check before you are able to check in at 4:00pm which is very helpful! Beds in the room are comfortable but you will hear all of the noises from broadway ave and surrounding areas. Plenty of shops and restaurants near by. Hotel is within walking distance of all the sights we wanted to see. There are plenty of shows in the immediate area as well!

Good location, inadequate service

Good location, inadequate service

Nice, reasonably priced room. It was oddly warm in the hallways though, like over 80.

Nice, reasonably priced room. It was oddly warm in the hallways though, like over 80.

The view from the room was amazing. it was also in a prime location next to 42nd street.

The view from the room was amazing. it was also in a prime location next to 42nd street.

No body lotion no one at front desk when I attempted to check in at 7 PM… they were out to lunch ! No restaurant shower so small couldn’t move without bagging into the wall furniture old and decrepit. The place is a dump

No body lotion no one at front desk when I attempted to check in at 7 PM… they were out to lunch ! No restaurant shower so small couldn’t move without bagging into the wall furniture old and decrepit. The place is a dump

The room was very comfortable, and it had all the amenities, including an umbrella, though I was happy not to need it.

The room was very comfortable, and it had all the amenities, including an umbrella, though I was happy not to need it.

Yes

Yes

They didn’t give me premier the switched me to broadway without asking

They didn’t give me premier the switched me to broadway without asking

For example, my room had no refrigerator and the view, of the city, was mediocre. Nothing bad to say about the breakfast because it was continental breakfast with a few options to get your stomach right, while you’re on the go. Overall, great staff filled with smiles and great customer service, but just wished the hotel, its self, had more to offer. Thank you!

For example, my room had no refrigerator and the view, of the city, was mediocre. Nothing bad to say about the breakfast because it was continental breakfast with a few options to get your stomach right, while you’re on the go. Overall, great staff filled with smiles and great customer service, but just wished the hotel, its self, had more to offer. Thank you!

The room was clean but not the carpet. No city view as advertised and I paid for. Breakfasts on the go. Everyday the same. Not even a toaster, bagels cold.

The room was clean but not the carpet. No city view as advertised and I paid for. Breakfasts on the go. Everyday the same. Not even a toaster, bagels cold.

Room was clean, staff helpful

Room was clean, staff helpful

Room was clean

Room was clean

Room desperately needs refurbishing. Staff is extremely helpful and very nice. Great location if going to the theater

Room desperately needs refurbishing. Staff is extremely helpful and very nice. Great location if going to the theater

Great location so close to Times Square.

Great location so close to Times Square.

Clean room, lovely friendly staff, easy breakfast

Clean room, lovely friendly staff, easy breakfast

Property is in a superb location. It is a little dated in places and we had issues with hot water but the staff are very friendly and you are on the doorstep of where it all happens!

Property is in a superb location. It is a little dated in places and we had issues with hot water but the staff are very friendly and you are on the doorstep of where it all happens!

The room given was not clean. The walls required paint. The desk was full of scratches. The light switch was broken and the broken frame was full of dirt!

The room given was not clean. The walls required paint. The desk was full of scratches. The light switch was broken and the broken frame was full of dirt!

The "continental" breakfast was prepakaged, processed, and unexciting. The only plus was the coffee machine

The "continental" breakfast was prepakaged, processed, and unexciting. The only plus was the coffee machine

Staff were very friendly and helpful. The room was decent. Ac didnt work well. Little outdated. Location was good. Main problem. After we left, checked out sunday morning. Monday morning 309am was charged $40.17?

Staff were very friendly and helpful. The room was decent. Ac didnt work well. Little outdated. Location was good. Main problem. After we left, checked out sunday morning. Monday morning 309am was charged $40.17?

THIS IS FOR ONE NIGHT ONLY !!!!! they charge me a total of 1762.88$ for a single night from october 17th-18th 2025. Yes, i will take legal action if they do not refund me soon.

THIS IS FOR ONE NIGHT ONLY !!!!! they charge me a total of 1762.88$ for a single night from october 17th-18th 2025. Yes, i will take legal action if they do not refund me soon.

Not the nicest hotel but good for the price. No refrigerator or mini fridge for left overs

Not the nicest hotel but good for the price. No refrigerator or mini fridge for left overs

Always happy to stay at this hotel. Friendly staff, clean accommodations and good coffee in the morning.

Always happy to stay at this hotel. Friendly staff, clean accommodations and good coffee in the morning.

No bar or restaurant on site. It is next door. Great BBQ across street! They do not have the afternoon drinks and free hors d'oeuvres as advertised. Beds were comfortable room was nice.

No bar or restaurant on site. It is next door. Great BBQ across street! They do not have the afternoon drinks and free hors d'oeuvres as advertised. Beds were comfortable room was nice.

Nice friendly staff and a clean hotel, rooms cleaned and beds made daily

Nice friendly staff and a clean hotel, rooms cleaned and beds made daily

Amazing location . The staff is exceptional. Thank you Monique for making our trip to New York so incredible and memorable. Highly recommend!

Amazing location . The staff is exceptional. Thank you Monique for making our trip to New York so incredible and memorable. Highly recommend!

Room was nice. Everything was fine but the service. Front desk person upon checkout was rude. I was not sent a receipt upon checkout, I called and asked for one and it was not sent to my email. I called a second time and it still was not sent to my email. I should not have to ask for a copy of my receipt.

Room was nice. Everything was fine but the service. Front desk person upon checkout was rude. I was not sent a receipt upon checkout, I called and asked for one and it was not sent to my email. I called a second time and it still was not sent to my email. I should not have to ask for a copy of my receipt.

I enjoyed the hotel and it’s locwtion

I enjoyed the hotel and it’s locwtion

Great staff great location !!

Great staff great location !!

We went to the Millennium Hotel and were told we were next door, so we went to Premier and they upgraded our room. We get to the room and someone was doing maintenance in the bathroom when we arrived. He finished quickly and we were settled in. We had difficulty getting the tv to work but other than that, it was a nice stay.

We went to the Millennium Hotel and were told we were next door, so we went to Premier and they upgraded our room. We get to the room and someone was doing maintenance in the bathroom when we arrived. He finished quickly and we were settled in. We had difficulty getting the tv to work but other than that, it was a nice stay.

It was very clean. They should have some outlet by the bed. Location was perfect close to everything.

It was very clean. They should have some outlet by the bed. Location was perfect close to everything.

or the previous people that were there were smoking.. we told the receptionist about it and they did nothing. anyways we are there to enjoy NYC so we never bother. the location of the hotel is the best jist 2 min from timesquare

or the previous people that were there were smoking.. we told the receptionist about it and they did nothing. anyways we are there to enjoy NYC so we never bother. the location of the hotel is the best jist 2 min from timesquare

The best

The best

We had queen room in millenium premier got bumped up to king room in milkenium timesqyare which was right next door. They held luggage for us no question asked although room wasnt avail until 4pm.

We had queen room in millenium premier got bumped up to king room in milkenium timesqyare which was right next door. They held luggage for us no question asked although room wasnt avail until 4pm.

Muy buena estadía.

Muy buena estadía.

Just didn’t have restaurant

Just didn’t have restaurant

This property needs to be updated no outlets near bathroom sink or by the bed! Also no soap for the shower!

This property needs to be updated no outlets near bathroom sink or by the bed! Also no soap for the shower!

The air conditioning hardly worked and the room was super hot. Several outlets did not work. The bathroom faucet was super loose

The air conditioning hardly worked and the room was super hot. Several outlets did not work. The bathroom faucet was super loose

There is no restaurant or bar in the hotel and the breakfast grab and go option is not good. There were also elevator issues. The things that were good are the hotel location the room and bed comfort and staff service.

There is no restaurant or bar in the hotel and the breakfast grab and go option is not good. There were also elevator issues. The things that were good are the hotel location the room and bed comfort and staff service.

Needs fridges in rooms that’s all everything else is great

Needs fridges in rooms that’s all everything else is great

Great Location. Staff very friendly.

Great Location. Staff very friendly.

The hotel was nice. The staff was excellent, very nice and professional! The room itself was large for a downtown NY hotel and the location is excellent! Right in Times Square and very close to the Port Authority bus depot. The breakfast was a bit lame but it comes with the room so at least you aren’t paying extra for it. I would have liked a fridge in my room and I did put a note on my reservation for one (you cannot reserve in advance) but when I got there they told me if I wanted a fridge I’d have to move to a queen room which I did not want. So no fridge. I’m not sure if any king rooms have fridges or not. I was under the impression that they were portable. All in all the hotel was nice and I would likely stay there again.

The hotel was nice. The staff was excellent, very nice and professional! The room itself was large for a downtown NY hotel and the location is excellent! Right in Times Square and very close to the Port Authority bus depot. The breakfast was a bit lame but it comes with the room so at least you aren’t paying extra for it. I would have liked a fridge in my room and I did put a note on my reservation for one (you cannot reserve in advance) but when I got there they told me if I wanted a fridge I’d have to move to a queen room which I did not want. So no fridge. I’m not sure if any king rooms have fridges or not. I was under the impression that they were portable. All in all the hotel was nice and I would likely stay there again.

The bathroom was not cleaned at all and there was either pubic hair or arm pit hair in the shower. There was hair behind the toilet, bathtub, and some liquid that was spilled. I had to literally clean the entire bathroom myself. The hotel did not have a mop to clean the floor. I used sanitizer wipes i got out the gym and cleaned the floor. They offered to switch rooms the next day but why would i switch to a room that the floors are not cleaned. If you don't have a mop for my room, you don't have a mop for anorher room so why move from a room i already sanitized. They only took off the resort fee and they lied about taking off the first night rate. Some of the staff was rude and could careless . There was only one person in management that tried to make it right the other 3 people did not care. The hotel does not have a microwave, and you have to request a refrigerator, that was broke.

The bathroom was not cleaned at all and there was either pubic hair or arm pit hair in the shower. There was hair behind the toilet, bathtub, and some liquid that was spilled. I had to literally clean the entire bathroom myself. The hotel did not have a mop to clean the floor. I used sanitizer wipes i got out the gym and cleaned the floor. They offered to switch rooms the next day but why would i switch to a room that the floors are not cleaned. If you don't have a mop for my room, you don't have a mop for anorher room so why move from a room i already sanitized. They only took off the resort fee and they lied about taking off the first night rate. Some of the staff was rude and could careless . There was only one person in management that tried to make it right the other 3 people did not care. The hotel does not have a microwave, and you have to request a refrigerator, that was broke.

Thank you.

Thank you.

First, they gave us a room that was not clean (thebathroom had urine on the toilet), and the light was not working. They changed the room for us (the new room was clean, even the bathroom, but there was an issue that we faced, which was that the AC unit was cold on the first day, then it was hot for the rest of the stay).

First, they gave us a room that was not clean (thebathroom had urine on the toilet), and the light was not working. They changed the room for us (the new room was clean, even the bathroom, but there was an issue that we faced, which was that the AC unit was cold on the first day, then it was hot for the rest of the stay).

And I encourage people go over there

And I encourage people go over there

The location

The location

Great price and location, clean, very nice staff, missing security latch on our door which is why I rated it 4 stars

N/a

Great location

,

Everything was as expected.

Our room didn’t have a fri

Before you stay at this hotel, you need to make a trip to the Old Navy in time square and purchase a set of flip flops for $4.99. The carpets and flooring in this hotel are old, stained and worn out. The pictures online are extremely deceiving. The wifi is poor. A lot of the positive reviews on here seem fake as well. The staff was friendly and the location was good. Those are the only positive things I can say about this place.

The staff are so nice and friendly.

Great customer service, awesome location

Didn’t like how expensive parking was overnight

I have a great experience. Excellent location. Friendly staff. The only thing I don’t like was the cleanliness of the bathroom.

Booked at the Premiere and was bumped to the Broadway. No fridge in room.

Fine

They give us 2 bottles of water every morning, the room is big enough, clean and quiet!

hotel was in a great location and staff was amazing

The room was spacious and comfortable, best location, staff was friendly

Nice property. We stayed for five nights on a trip to sing with a chorus at Carnegie Hall. The hotel is very convenient to the Theater District. It was clean and comfortable. The area felt safe.

The plug in the bathroom did not work which made blow drying your hair difficult. We were on the 2nd floor with an obstructed view which was not ideal.

So, City view was a brick wall. Room had no way to plug into charge my phone, property description said there was a restaurant and bar, but there wasn’t. Excellent location, but not up to standard representated.

It was quiet. Paragraph I would say any weakness in the property would be the bathrooms were a little worn/dated. The continental breakfast was not much of anything to speak of and it would’ve been nice to have a place to sit down to eat your breakfast and not have it to grab and go set up

Perfect!

Best location

Staff was excellent, room was clean and comfortable. Everything was great and far better than my previous stays in NYC. Will definitely go back to the millennium premier

It's in a good location. It has the most spacious room and bathroom I have stayed in Manhattan. The heart of everything is in Times Square.

Nice clean room!

Aun no me responden las llamadas

Showed up and 15 people were already there without a room that they reserved. Waited for an hour and realized no one was getting a room. Still have not received my refund. Terrible hotel.

I found the property not well kept. For breakfast we were given paper bags and cold pre packaged unhealthy food. It should have been made clear upfront and not a surprise to the guest.

Shower was dirty, room was musty I guess from the carpet. We booked a city view and I dont know what that was! Bath rags had holes. The room was very very very basic for an executive room! Need to do better for almost 400 per night

Alittle noisy from outside coming through window Breakfast on the mezzanine floor, was different but good, with teas coffee, muffins, Croissant.apple pastry, yoghurts and fruit. Bag it up and bring back to your room. Again nice staff to help

The hotel was located right off Times Square which was very convenient. However, the furniture and appliances were a bit wear for tear and it was a bit disappointing with the money being paid there wasn’t hot breakfast.

I had a good time I appreciate the staff very friendly thank you

Hotel located in

The room was horrible. The electricity didn't work correctly. Don't even think about their breakfast unless you are desperate or starving. The maids were nice. The remainder of the staff wasn't.

It’s location

Okay. Great location, though. Seems old and no frills.

Small room. No feather pillows

I thought my stay included a microwave and actual breakfast , not continental style. And the door was missing the lower kickplate so the room was cold from the outside air blowing in, also the bathroom toilet had stains on the back of the stool and the shower was quite small. And the curtains in the room were off the track in the corners and wall paper was coming up at the seams in areas ( near the bed closest to the door and near the sofa)smallin.tbreakfast. The room was datede and the

Stayed one night very clean and smelled really fresh in the hall way front desk very friendly and polite. Breakfast if you want to call it that was more of a grab and go coffee, pastries, fruit no seating just take it and leave lol.

The hotel provides free continental to- go breakfast. It added lots of convenience that I didn’t need to go out in the rain to look for food. But the hotel room is not as clean and good conditioned as a 4 stars hotel . The AC/ fan system is so noisy that it was disturbing. It should be a 3 - star not a 4- star

The staff was 5 star but the room was 1 star. It was not clean. Furnishing and fixtures were outdated. Carpet and walls were dirty. No electrical outlets beside the bed for phone charging. Even though the bed was comfortable and shower water was hot, those factors are not redeeming enough for me to ever stay there again. I was highly disappointed.

Great location and very clean accommodation

Great location for shopping and sightseeing time square

Cons: The room was somewhat rundown, particularly noticeable in the bathroom, the tub drain doesn't plug, so you cannot take a bath, the shower stall is tiny and smells faintly of mildew, large pump bottles of generic soap, shampoo and conditioner are provided. Be prepared to buy your own

Very reasonable price

The only positive thing about this hotel is the location. The bed was very uncomfortable, the "breakfast" was a joke (a dry bagel or muffin in a plastic bag", warm orange or cranberry juice, no butter for the dry/stale bagel. Rooms need to be updated. Tv's are small and are placed on a side table, so very uncomfortable to watch from the bed. Was told I would receive a call when my room was ready (requested early check in), did not receive a call. The location is very convenient, though.

We changed to different room and still had no AC and had to escalate it. No fridge until you ask, view was blocked and trash was everywhere outside the windows. Poor breakfast, to-go bags only and no seating areas. Bed are comfy though. Staff was trying to be helpful but I do think the owner needs to remodel and maintain the property.

Clean, comfortable, quiet and great service from the staff. I would stay here again and would recommend to others.

Great location

Room shower was nasty and tub no refrigerator no microwave view was horrible could not see time square on 7 floor looking and at office building

I was disappointed that there was no restaurant in the hotel. Also, the continental breakfast was very “bare bones”.

I recommend it with no hesitation!!!

Went in for a show and dinner. It was in the heart of Times Square easy check-in convenient quick breakfast included room was spacious, clean and quiet.

The property is aged- and not well. The room itself is kept clean, but shows signs of age and deterioration. 2 stars.

The hotel was clean and comfortable

This one of the best Hotels I ever stayed at in Manhattan. The rooms are amazing and very clean I would recommend staying there 10/10

Did not have room ready

Our room needs TLC. There are simple thing that can be done to make it a cool place. Location is excellent and rooms are very spacious (that was the reason I choose this hotel) which is hard to find in Times Square but they need to give more maintenance to simple details that make a big difference.

The location was perfect. Close to Times Square which the kids loved and a very walkable area. I love everything about the hotel. The breakfast that is offered is a very basic one don’t except a full spread. The only thing I didn’t like was the smell walking between the two hotels between the theatre onsite it just smelled bad and the outlets in our room was burned in the bathroom so we couldn’t use them. Overall I would say here again. I would highly recommend.

Like the location, 5 min walk to time square broadway shows

One of the most unhygienic hotels I’ve ever stayed at. There’s black mold along the bathrooms, lime scale build up like I’ve never s seen. The staff are rude and make you feel like an inconvenience

I liked the place. It's perfect for shopping and going to shows. Also, for eating at good restaurants.

I liked the place. It's perfect for shopping and going to shows. Also, for eating at good restaurants.

The staff and location was best for me

Very dated and small rooms not many amenities

One of our stays was terrible and customer service as well

Great staff and clean, safe and quiet rooms.,Very convenient location. Breakfast too!

So bad began to look for other hotels in the area. Will never stay again. Staff were kind and professional, and location great.

Smooth cleck in. Love how we were right on time square. Easy access to trains and shopping store. Love the city view. Will definitely be back again.

I’ve people clean room and roomy!

It might be important to know that breakfast is packed snacks, but I found that okay. The letdown for me was that the rooms appeared great in pictures but are just fair in the physical. Still good overall.

Room had no fridge, some upkeep issues

Great hotel

Great place to stay. Staff were amazing

Great location with plenty of shopping, dining, and theatre. I booked a four night stay here, and I will not be back. I asked to have a filthy, stained, desk chair replaced in my room. Staffing here is horrible.