JGSTAY - Soho

I'm a disabled Marine Corps Veteran and this was my worst stay in New York I have ever had. They over charged $354 for a double bed room one night thats advertised on their website for $154. Then we see tha tthe entire area around hotel is under major construction which was not informed to before booking. I respectfully asked for wake up call at 730am twice and received confirmation from the front desk representative when I checked in. In-addition there was fire truck with lights flashing in front our room from 11pm to 6am which kept up my 2 year old all night. I spoke to front desk representative at 830 when I left and they still had me staying up until noon which I recieved a text alert. Lastly, I went back to hotel to make sure I was checked out at 1130am and spoke to Ming the manager who didnt care about the issues, his other front desk representative was laughing about it. He also said they eont do wake up calls. This place is unprofessional, dirty and not worth the risk.

Great stay!

The hotel is over priced for what they offer So one one stole one of my packages delivered The rates should be cheaper for such a small room The rooms small and the toilets did not feel clean

I was a little shocked at first by the neighborhood, but it was fine at night and in the morning. It is perfectly placed between everything cool in lower Manhattan. Room was clean, cold, and dark when we slept. Nice shower too. I went with my adult son, my wife would have been not into it. You have to be a city person or young person I think. I'll be back! canal street mayhem

Good

I was only in town for 4 days and by myself. This place is perfect for one person or a couple. The bed was comfortable, soft yet firm. The ac blows cold. The room i had was small but it seems to be the norm for most New York places I’ve stayed at. I would definitely stay here again. I would definitely recommend to friends. It has everything you need, a bed, a shower, ac and a fridge.

Perfect location near Canal, Little Italy A bit noisy. But earplugs were provided.

The room was clean and the staff was nice It was very loud pretty much from the morning until late night. The honking outside on the street was was driving us crazy. We were on the second floor. The room felt claustrophobic.

The room was clean and the staff was nice It was very loud pretty much from the morning until late night. The honking outside on the street was was driving us crazy. We were on the second floor. The room felt claustrophobic.

Location was great. Super close to subway stations. Staff was very friendly.

Bad

Everything was clean. A little snug but fine. Pretty good breakfast included. Staff very nice.

Terrible part of soho , you feel like you are in 3ed world country, 3 min walk form the fancy streets. Hard to sleep due to the noise from the streets.

Very good

Comfort bed A lot of noise coming from de outside, no blackouts and also a lot of light

The nightstand (if you'd call it that) was a wooden milk crate given 10 coats of glossy black paint screwed to the wall. My shower water pressure was so low it was like a baby bird spitting on my head. After a couple days I did mention it to the manager and he was very nice and came and replaced the shower head. Shower, better. Not great, but better. It was okay, but it wasn't what I was expecting. If you're looking for a bare bones room to just crash your head at night, this would do the trick. I was on business for a week and it was just too cramped for me. Very nice staff, and very helpful.

The room was clean, the bed was comfortable, the location was good with plenty of subway stations close by and the staff was friendly.

The room was clean, the bed was comfortable, the location was good with plenty of subway stations close by and the staff was friendly.

Old and in poor condition, with ugly furniture that should be replaced. It wasn't pleasant staying there. Gracias.

Terrible part of soho , you feel like you are in 3ed world country, 3 min walk form the fancy streets. Hard to sleep due to the noise from the streets.

Room and entire hotel was very clean. Air conditioner was noisy so it made it hard to sleep. Could not watch TV : no signal. Staff was helpful. Good location. Near several subway lines and buses. Short walk to Little Italy and basically in the heart of Chinatown.

Superb

Staff was extremely helpful and friendly.

Well located, very close to a subway station and lots of good places to eat very nearby.

Well located, very close to a subway station and lots of good places to eat very nearby.

Excellent location. Everything else is expected from budget hotel but the bathroom is clean

Friendly & helpful front desk staff. I've stayed here before and I'll stay again.

Great location for an affordable price. Group friendly

Room is spotless and the hotel is generally very clean. The staff is also friendly and the location is good but not great. Room was tight but still great value. Only a couple blocks away from great spots in SoHo.

Very good

Very good

Exceptional

La ubicación

I had a wonderful stay! The room was comfortable, the atmosphere was relaxing, and the staff made me feel genuinely welcome. Everything from check‑in to check‑out was smooth. I’d happily return on my next trip. It perfectly fit my needs, and I would consider stay there again on my next trip to New York City Location, breakfast, and mainly staff was the differential Nothing that I did not like, like I mentioned before, I would stay again

I had a wonderful stay! The room was comfortable, the atmosphere was relaxing, and the staff made me feel genuinely welcome. Everything from check‑in to check‑out was smooth. I’d happily return on my next trip. It perfectly fit my needs, and I would consider stay there again on my next trip to New York City Location, breakfast, and mainly staff was the differential Nothing that I did not like, like I mentioned before, I would stay again

It was a nice hotel and the staff was helpful and nice as well. It was loud outside at the location but nothing crazy. Clean and close to a bunch of stuff.

Great location.

Clean and spacious room for the location. Comfortable bed. Staff was pleasant. The breakfast should just be eliminated as it’s just plain bagels, toast one type of yogurt, & cream cheese. Not a breakfast. Other wise a decent stay.

The room was clean. Some cleaning detail was missed like dusty legs on the stool. Staff were friendly enough. Limited interaction but there was no need for much more. Breakfast very limited. Literally only coffee, activia yogurt two Flavours, dry bagels and bread and some jam and butter. Some cream cheese. Central area but quite scary with a number of illegal trade going on of fake goods. A number of police raids. Homeless people. Building had exterior building works so very noisy. NY being NY lots of people and traffic noise.

Great location, very small room as expected in Manhattan. Not a bad place to stay when you're looking for somewhere to just sleep.

2star good location

The room was nice and clean, the staff kind and helpful and it’s in a very convenient location. Not much more I can ask from a hotel for my stays. Will be back again!

Great location. Perfect for my 3 day stay, will definitely be back. Room was quite small but its NYC what do u expect. Clean room, clean place, only flaw was the blankets are superrr thin. Other than that good stay, 9/10.

got the job done. beds were a bit uncomfortable. no tv. noisy out side

Location is right off Canal street with easy access to Soho, Chinatown. It's a very functional hotel with nonluxurious but useful amenities and is convenient, clean and affordable. It's no frills but if you don't plan to spend a lot of time in the hotel the function to price ratio is high. Staff was pleasant, friendly and always trying to be helpful. Lot of construction going on the street but that is not controllable by the hotel. You make a right out of the hotel and you get the hustle and bustle of Canal Street and if you make a left out of the hotel you get the fancy schmancy Soho vibes.

Staff were kind. Room was small but clean. Beds were comfy

It looked better in pictures. There was construction being done to the place. Neighborhood on Expedia was misleading, it says Soho, but it's actually the border of Little Italy and south of Soho. It was closer to China Town than Soho! The neighborhood was kinda dirty and messy. If I knew that was the real location I wouldn't have booked the room.

Great location and clean room. Staff were very helpful.

Good for Tribeca Galleries

The staff was nice The rooms were incredibly small and tight, so was no room to walk bc the bed took up the whole room. The room smelled like pee and it was confusing on how to even get inside the building. Two police officers were trying to get inside at the same time as us and they didn’t understand it either. We had to call the building for someone to let us in bc no one was at the front desk to buzz the door.

The staff was nice The rooms were incredibly small and tight, so was no room to walk bc the bed took up the whole room. The room smelled like pee and it was confusing on how to even get inside the building. Two police officers were trying to get inside at the same time as us and they didn’t understand it either. We had to call the building for someone to let us in bc no one was at the front desk to buzz the door.

Great location Under construction, hence quite loud for the price we paid

Great location Under construction, hence quite loud for the price we paid

2 thumbs up

Superb

Clean, nice worker Too small of room

Too small of room

The building sits over a subway that rumbles the whole place every 10-15 minutes. The elevator smells like urine, I only saw staff at the desk 3 times in 4 days. The rooms don't get any service at all. One of the worst places I have stayed in New York. It is cheap and that's the only positive.

Fresh bread, bagels, orange juice, yogurt and coffee. Very clean, well stocked and conscientious management. Nothing, really

Fresh bread, bagels, orange juice, yogurt and coffee. Very clean, well stocked and conscientious management. Nothing, really

Excellent mattress and pillows!

Too small.

Excellent mattress and pillows!

Clean, clean, clean. Staff friendly and attentive.

Room was very petite in size but VERY clean. Looks like rooms & hotel have been recently updated or is just in very good condition.

the staffer is nice,helpful.

the staffer is nice,helpful.

Lots to shop around and friendly staff

Hotel is well managed and the staff will do their best to help you. Breakfast is def a plus they offered. It was a lovely stay! My room was in the fourth floor facing Lafayette St, The best choice!

Breakfast was OK, can be a good backup if you want to eat something and do not want to leave the property and look for breakfast places.

The room was nice and had a comfortable bed but the area is very loud outside. People screaming and lots of honking and sirens. The walls are very thin too could hear people walking in hallways and slamming doors.

Breakfast menu could use some more selections, but it was good enough for what we needed it to be.

Stayed for two nights and it was exactly what I needed. Close to the Subway and Chinatown. Room is small but it's NYC so it's to be excpected especially for the price. Staff was great. Only wish was that breakfast had more variety.

Amazing location and amazing staff!

Exceptional

Enjoyed my stay, I had no issues . Every thing was walking distance . Great restaurants/ bars around

In the Heart of Chinatown, Canal street. Felt safe, staff were friendly.

Conveniently located in SoHo Small room, but expected in NYC

There was no breakfast. nothing

The service from the front desk staff was courteous and professional!

The service from the front desk staff was courteous and professional!

Clean room & clean bathroom. Staff was nice and friendly. Will definitely book again.

Clean room & clean bathroom. Staff was nice and friendly. Will definitely book again.

Great hotel to stay at if you dont wanna spend time there. Rooms were clean and had everything you need

Great hotel to stay at if you dont wanna spend time there. Rooms were clean and had everything you need

I was very happy with my stay, it was cozy, central and did the job.

I was very happy with my stay, it was cozy, central and did the job.

The one staff member we met was friendly. The room was tiny. There was no room to walk on either side of the bed. You had to crawl onto the bed to get into the bathroom. The bathroom was also tiny. Had to crouch below the sink to use the toilet. Could barely close the shower door. And there was light coming in from a window with no shade. It was also extremely loud.

Give more for the money or replenish more often? Proteins The $100 incidental should be combined with initial reservation. Travelers are on a Budget so its a financial nightmare.

N/A

Since you are in the city there is traffic noise, but the room has complementary earplugs in case you need it.

Since you are in the city there is traffic noise, but the room has complementary earplugs in case you need it.

The staff were friendly and helpful. They offer a service to hold your luggage for the day after check out so you can explore the city before catching your flight out. The only disappointment was the breakfast. For the price we paid for the room, we expected a better breakfast. All that was served was plain white bread, plain white bagels, small yogurts that were all sweetened, orange juice and coffee. No eggs, no oatmeal, nothing else. I would still recommend the hotel but know ahead of time that the breakfast is meager.

The staff were friendly and helpful. They offer a service to hold your luggage for the day after check out so you can explore the city before catching your flight out. The only disappointment was the breakfast. For the price we paid for the room, we expected a better breakfast. All that was served was plain white bread, plain white bagels, small yogurts that were all sweetened, orange juice and coffee. No eggs, no oatmeal, nothing else. I would still recommend the hotel but know ahead of time that the breakfast is meager.

Clean. Affordable. Perfect for the night I stayed

Clean. Affordable. Perfect for the night I stayed

Very cost-effective. It's a bit too loud in the rooms, and the rooms were ok. Bed could be a bit more comfortable but for the price and location it was very good.

Very cost-effective. It's a bit too loud in the rooms, and the rooms were ok. Bed could be a bit more comfortable but for the price and location it was very good.

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Was a clean room and great location.

Was a clean room and great location.

Room was nice, the wall heater worked well, bathroom was nice, toilet paper was cheap. Noise wasn’t too bad despite construction happening next door. Below average price but the room was truly very small.

Room was nice, the wall heater worked well, bathroom was nice, toilet paper was cheap. Noise wasn’t too bad despite construction happening next door. Below average price but the room was truly very small.

Lovely staff, comfy bed couldn’t fault it

Lovely staff, comfy bed couldn’t fault it

Location We stayed over the pre Xmas period so very busy and prices inflated. This has zero value attached to the 600 per night room. We did not have hot water for 24 hours

Staff was very friendly. The room was clean. If you want a bargain hotel near Canal Street and China Town, this is a good option.

Staff was very friendly. The room was clean. If you want a bargain hotel near Canal Street and China Town, this is a good option.

Lee and other staff members were very nice and polite with all of us but Andrew was the worse. When I came down the first morning to complain about the noise and to move to another room, Andrew was just arriving from outisde and said no, there is no other room. I said the gentleman who is at the desk right now is actually checking. But Andrew insisted. I do not understand why he was so rude, without the fact that he didn't have the computer to manage the rooms in front of him. Anyways since then, I had my first bad experience with him. When my fiancé were outside the hotel door, Andrew saw me telling my husband to come in, and I couldn't do it my self because my hands were full of stuff, he didn't even help him to open the door so he can get in. Also, the same day, at the breakfast lounge, Andrew came in and said there is a notice that we cannot use butter on the bread and put it on the bread, and immediately he ask one lady customer of the hotel accusing her of putting the bread to grill with butter. The lady from spain stayed composed and answer nicely that she didn't do it. He insisted and she reply again very nicely, that she didn't do it. Andrew was so rude to her, he didn't even apologize and he just left without a nice word to her or to all of us. At this point, Andrew is the worse and if I was the owner I would fire him right away.

Lee and other staff members were very nice and polite with all of us but Andrew was the worse. When I came down the first morning to complain about the noise and to move to another room, Andrew was just arriving from outisde and said no, there is no other room. I said the gentleman who is at the desk right now is actually checking. But Andrew insisted. I do not understand why he was so rude, without the fact that he didn't have the computer to manage the rooms in front of him. Anyways since then, I had my first bad experience with him. When my fiancé were outside the hotel door, Andrew saw me telling my husband to come in, and I couldn't do it my self because my hands were full of stuff, he didn't even help him to open the door so he can get in. Also, the same day, at the breakfast lounge, Andrew came in and said there is a notice that we cannot use butter on the bread and put it on the bread, and immediately he ask one lady customer of the hotel accusing her of putting the bread to grill with butter. The lady from spain stayed composed and answer nicely that she didn't do it. He insisted and she reply again very nicely, that she didn't do it. Andrew was so rude to her, he didn't even apologize and he just left without a nice word to her or to all of us. At this point, Andrew is the worse and if I was the owner I would fire him right away.

Lee and other staff members were very nice and polite with all of us but Andrew was the worse. When I came down the first morning to complain about the noise and to move to another room, Andrew was just arriving from outisde and said no, there is no other room. I said the gentleman who is at the desk right now is actually checking. But Andrew insisted. I do not understand why he was so rude, without the fact that he didn't have the computer to manage the rooms in front of him. Anyways since then, I had my first bad experience with him. When my fiancé were outside the hotel door, Andrew saw me telling my husband to come in, and I couldn't do it my self because my hands were full of stuff, he didn't even help him to open the door so he can get in. Also, the same day, at the breakfast lounge, Andrew came in and said there is a notice that we cannot use butter on the bread and put it on the bread, and immediately he ask one lady customer of the hotel accusing her of putting the bread to grill with butter. The lady from spain stayed composed and answer nicely that she didn't do it. He insisted and she reply again very nicely, that she didn't do it. Andrew was so rude to her, he didn't even apologize and he just left without a nice word to her or to all of us. At this point, Andrew is the worse and if I was the owner I would fire him right away.

Lee and other staff members were very nice and polite with all of us but Andrew was the worse. When I came down the first morning to complain about the noise and to move to another room, Andrew was just arriving from outisde and said no, there is no other room. I said the gentleman who is at the desk right now is actually checking. But Andrew insisted. I do not understand why he was so rude, without the fact that he didn't have the computer to manage the rooms in front of him. Anyways since then, I had my first bad experience with him. When my fiancé were outside the hotel door, Andrew saw me telling my husband to come in, and I couldn't do it my self because my hands were full of stuff, he didn't even help him to open the door so he can get in. Also, the same day, at the breakfast lounge, Andrew came in and said there is a notice that we cannot use butter on the bread and put it on the bread, and immediately he ask one lady customer of the hotel accusing her of putting the bread to grill with butter. The lady from spain stayed composed and answer nicely that she didn't do it. He insisted and she reply again very nicely, that she didn't do it. Andrew was so rude to her, he didn't even apologize and he just left without a nice word to her or to all of us. At this point, Andrew is the worse and if I was the owner I would fire him right away.

Very nice view and room

Very nice view and room

Just a clean safe place to stay. Extremely friendly staff

Place is good, price is good, service is good

Place is good, price is good, service is good

The location The room size, and the cost.

Very friendly and helpful front desk team — they went the extra mile to assist me with my pickup. Excellent location, close to the subway and plenty of restaurants, within walking distance of Little Italy and Chinatown. The bed was comfortable and the room clean. The rooms are quite small and can be a bit noisy at night since the hotel is located on a main road — soundproof windows would be a great improvement. I also noticed a few insects in the bathroom. Breakfast options are very limited, with only bread, jam, and juice available. A Bit expensive to overall

Our room was very noisy and next to canal steet.

Our room was very noisy and next to canal steet.

Free Breakfast is white toast, everything bagel, cream cheese, jam, yogurt, butter, coffee and OJ from 7-9am. Hotel keeps it clean and stocked during breakfast hours. It was perfect for our needs. My recommendation is to get the larger room with 2 double beds bc the room with 2 twin beds is very tight. There is about 1-inch between the two twin beds. Bathrooms are a bit outdated but everything works well. Small fridge and ear plugs available in room. It’s NYC there will be noise from outside but mainly from Loud cars and police sirens. Shampoo and bar soap available. Air conditioner and heater unit also works perfectly. We had to use both heat and AC in November. Location is great. Subway stop is right beside. Chinatown steps away. Great restaurants, bars, shops all walking distance. Front desk is also helpful and friendly. Filtered water available all the time.

Free Breakfast is white toast, everything bagel, cream cheese, jam, yogurt, butter, coffee and OJ from 7-9am. Hotel keeps it clean and stocked during breakfast hours. It was perfect for our needs. My recommendation is to get the larger room with 2 double beds bc the room with 2 twin beds is very tight. There is about 1-inch between the two twin beds. Bathrooms are a bit outdated but everything works well. Small fridge and ear plugs available in room. It’s NYC there will be noise from outside but mainly from Loud cars and police sirens. Shampoo and bar soap available. Air conditioner and heater unit also works perfectly. We had to use both heat and AC in November. Location is great. Subway stop is right beside. Chinatown steps away. Great restaurants, bars, shops all walking distance. Front desk is also helpful and friendly. Filtered water available all the time.

The rooms are different from how they look in the pictures, they’re much smaller. In my experience, for example, the room had no light, the white sheets looked yellow, meaning they seemed dirty, and the bathroom had mold on the floor. On top of that, you can hear all the street noise day and night.

The rooms are different from how they look in the pictures, they’re much smaller. In my experience, for example, the room had no light, the white sheets looked yellow, meaning they seemed dirty, and the bathroom had mold on the floor. On top of that, you can hear all the street noise day and night.

Great little boutique hotel in an amazing location. Very close to Chinatown and Little Italy. The subway is only a few blocks away. There's also a great coffee shop in the same building. The street is loud and chaotic and New York. It was a perfect place to stay for someone who wants to be emerged in the energy of New York City!

Great little boutique hotel in an amazing location. Very close to Chinatown and Little Italy. The subway is only a few blocks away. There's also a great coffee shop in the same building. The street is loud and chaotic and New York. It was a perfect place to stay for someone who wants to be emerged in the energy of New York City!

The hotel is in a great location. It was easy to get around town and there were a lot of nearby good places to eat or have coffee. It was also in walking distance to the The Public Theater and the Astor Place Theater. We also appreciated having breakfast available at the hotel.

The hotel is in a great location. It was easy to get around town and there were a lot of nearby good places to eat or have coffee. It was also in walking distance to the The Public Theater and the Astor Place Theater. We also appreciated having breakfast available at the hotel.

Poor breakfast, tiny room and loud outside.

Poor breakfast, tiny room and loud outside.

Breakfast was quite limited. Just plain bread and bagels with butter and cream cheese, orange juice and coffee and yogurt. Close to subway, stores and restaurants

Breakfast was quite limited. Just plain bread and bagels with butter and cream cheese, orange juice and coffee and yogurt. Close to subway, stores and restaurants

The stay was nice and on the edge of China Town. The staff is extremely accommodating and friendly. Subway entrance just across the street. Bagels and coffee provided in the morning.

The stay was nice and on the edge of China Town. The staff is extremely accommodating and friendly. Subway entrance just across the street. Bagels and coffee provided in the morning.

This hotel is nothing fancy, but it provided all the necessities, including a very comfortable bed, a good shower, and a clean, neat room. It was in a wonderful location, only a half block from the Canal Street Station and at the intersection of SoHo, Little Italy, and Chinatown. The bedroom and bathroom are quite small, but if you’re planning to be out all day exploring, it’s perfectly fine. We found many wonderful coffee shops, restaurants, and stores nearby and it was pretty close to the Blue Note, where we saw a great jazz show. I would stay again.

This hotel is nothing fancy, but it provided all the necessities, including a very comfortable bed, a good shower, and a clean, neat room. It was in a wonderful location, only a half block from the Canal Street Station and at the intersection of SoHo, Little Italy, and Chinatown. The bedroom and bathroom are quite small, but if you’re planning to be out all day exploring, it’s perfectly fine. We found many wonderful coffee shops, restaurants, and stores nearby and it was pretty close to the Blue Note, where we saw a great jazz show. I would stay again.

The room is very small you have to climbed over your partner to get out of bed. One cleaning service per stay. Free breakfast only serve toast bagel and yogurt. You get all night noises from cars trucks people as you are so close to Canal street. Ear plugs ate provided in the room.

The room is very small you have to climbed over your partner to get out of bed. One cleaning service per stay. Free breakfast only serve toast bagel and yogurt. You get all night noises from cars trucks people as you are so close to Canal street. Ear plugs ate provided in the room.

Clean and central

Clean and central

Central to everything. Really great place to stay if you don’t plan on being in the room much. Pleasant room when you are there. AC is cold and water is hot. Not much more is needed!

Central to everything. Really great place to stay if you don’t plan on being in the room much. Pleasant room when you are there. AC is cold and water is hot. Not much more is needed!

Basic but clean and comfortable. Great location. Would happily stay again,

Basic but clean and comfortable. Great location. Would happily stay again,

Comfy beds, hot showers, and clean room! These rooms are TINY which is not unusual in the city, but worth mentioning.

Comfy beds, hot showers, and clean room! These rooms are TINY which is not unusual in the city, but worth mentioning.

bed was too soft,

bed was too soft,

No art on the wall, simplest possible furnishings in rooms. No USB ports. Beds small but pretty comfortable, bathroom was quite nice, clearly remodeled recently. Now the bad news. No curtains, just wrinkled shades that let light in around the sides in the early morning. Door to room needs a sweep underneath to block light from hallway. Street noise was very loud with music blaring from cars until 11:30. Bring on the second floor wasn’t great. On the other hand the walls are pretty soundproof. Breakfast was disappointing. A basic keurig machine was not enough to handle a group of tourists in front of me and I never got a cup of coffee. Bagels and yogurt were provided but with no spoons for the yogurt. No fruit, not even a banana. Just a couple of tweaks could have made this much better. Fill up a coffee dispenser with coffee every morning and use the keurig for decaf and for when it runs out. Provide spoons and apples and bananas. Easy fixes.

No art on the wall, simplest possible furnishings in rooms. No USB ports. Beds small but pretty comfortable, bathroom was quite nice, clearly remodeled recently. Now the bad news. No curtains, just wrinkled shades that let light in around the sides in the early morning. Door to room needs a sweep underneath to block light from hallway. Street noise was very loud with music blaring from cars until 11:30. Bring on the second floor wasn’t great. On the other hand the walls are pretty soundproof. Breakfast was disappointing. A basic keurig machine was not enough to handle a group of tourists in front of me and I never got a cup of coffee. Bagels and yogurt were provided but with no spoons for the yogurt. No fruit, not even a banana. Just a couple of tweaks could have made this much better. Fill up a coffee dispenser with coffee every morning and use the keurig for decaf and for when it runs out. Provide spoons and apples and bananas. Easy fixes.

Great staff, good location, tiny room

Great staff, good location, tiny room

Staff was super pleasant, area surrounding the hotel had people drinking outside the door, shower was dirty,

Staff was super pleasant, area surrounding the hotel had people drinking outside the door, shower was dirty,

Shout out to the staff especially Gunho for making the stay welcoming and accommodating.

Shout out to the staff especially Gunho for making the stay welcoming and accommodating.

The best location even if the spot is small and their staff is so understanding and kind

The best location even if the spot is small and their staff is so understanding and kind

You have to pay an extra amount for cleaning services and there is no microwave in the room only the lounge area. Meaning that if you need to heat up food after 9 PM, you’re not able to.

You have to pay an extra amount for cleaning services and there is no microwave in the room only the lounge area. Meaning that if you need to heat up food after 9 PM, you’re not able to.

This hotel was extremely dirty. The first room they put me in had hair in the sheets, so they moved me to a new room and I found more hair in those sheets, and the sheets had blood stains! It looks like they do not wash their comforters on their beds…ever. They also make you sign a waiver for no refunds.

This hotel was extremely dirty. The first room they put me in had hair in the sheets, so they moved me to a new room and I found more hair in those sheets, and the sheets had blood stains! It looks like they do not wash their comforters on their beds…ever. They also make you sign a waiver for no refunds.

Brooklyn bridge 13 minutes walk. Breakfast included- toast bagels green cheese, butter coffee and yougurt. It can be loud at night but after about 11 pm noise dies down. Beds/pillows very comfortable. Linen is typical for this type of hotel.

Brooklyn bridge 13 minutes walk. Breakfast included- toast bagels green cheese, butter coffee and yougurt. It can be loud at night but after about 11 pm noise dies down. Beds/pillows very comfortable. Linen is typical for this type of hotel.

Nice and neat room

Nice and neat room

none

none

Friendly staff, clean room.

Friendly staff, clean room.

The staff are nice and helpful. Walking distance for some tourist spots and near little Italy. Would recommend this hotel to my friends.

The staff are nice and helpful. Walking distance for some tourist spots and near little Italy. Would recommend this hotel to my friends.

30 minutes after booking, I called right away to let them know I could not stay there as I had to change my flight for a family emergency. They said too bad, and charged me fully for the room even though I wasn't going to stay there. I guess business is business, and I am rating them accordingly.

30 minutes after booking, I called right away to let them know I could not stay there as I had to change my flight for a family emergency. They said too bad, and charged me fully for the room even though I wasn't going to stay there. I guess business is business, and I am rating them accordingly.

Great location!

Great location!

So for a NYC accommodation this is ok, but i just hope that the window had black out curtains, for someone who is very sensitive to bright light, the sun will wake you up from the window. There is no 2nd curtain to block the light. Maybe its good for early risers, but this was a let down. And the shower area is extremely small, im plus size and it was a challenge to fit inside the cubicle to be able to close the shower door. . If you are 300 lbs and up, i dont know how you will be able to close the door. You fan leave it open but the water will definitely flood the entire bathroom.

So for a NYC accommodation this is ok, but i just hope that the window had black out curtains, for someone who is very sensitive to bright light, the sun will wake you up from the window. There is no 2nd curtain to block the light. Maybe its good for early risers, but this was a let down. And the shower area is extremely small, im plus size and it was a challenge to fit inside the cubicle to be able to close the shower door. . If you are 300 lbs and up, i dont know how you will be able to close the door. You fan leave it open but the water will definitely flood the entire bathroom.

Clean and convenient to shopping, restaurants and the subway. Would stay again.

Clean and convenient to shopping, restaurants and the subway. Would stay again.

This hotel was a place to sleep & shower. It served that purpose. The room was clean. For the price it is what would be expected. The staff were very nice & check in was easy.

This hotel was a place to sleep & shower. It served that purpose. The room was clean. For the price it is what would be expected. The staff were very nice & check in was easy.

Great location. Small cozy rooms.

Great location. Small cozy rooms.

The room was clean and comfortable, and our family enjoyed our stay.

The room was clean and comfortable, and our family enjoyed our stay.

Perfect for quick night on business trip. Clean and affordable

Perfect for quick night on business trip. Clean and affordable

Very nice stay for the money. Very convenient to great locations

Very nice stay for the money. Very convenient to great locations

JG Sohotel is a pretty good budget-friendly hotel, but don't expect anything fancy or roomy. I would probably stay there again to avoid much higher prices at other hotels around the area. It is a very small hotel, so what you see in the online photo of the lobby is ALL of the lobby. Our room itself was super tiny, with very little space for 3 people to walk, and no good space to keep a medium or large suitcase opened. There was a rack to hang clothes, with 2 small/narrow shelves underneath, as well as a foldable luggage stand. But there was no room to keep the luggage stand and suitcase in place and still have space to move around the small room. The bathroom was also tiny, with a walk-in shower, toilet, and pedestal sink, and no space to place belongings. Bath towels were very small. In general, the hotel was clean; however, some of the bed linens were old and dingy colored. Nice touches included well-working AC, 4 pillows on each bed, disposable face towels, hairdryer, complimentary earplugs and Heinekens (though non-alcoholic) in room, and cold lemon-water and Emergen-C packets in lobby. The staff members were all nice, but not super-friendly. Meaning, they did not engage in any conversation other than brief for business purposes only. There is luggage storage for $5 cash per bag after check-out, so we were able to enjoy more time in the city before leaving. Sohotel is located right between Soho and Chinatown, and the subway is a short walk and very convenient. Thank you!

JG Sohotel is a pretty good budget-friendly hotel, but don't expect anything fancy or roomy. I would probably stay there again to avoid much higher prices at other hotels around the area. It is a very small hotel, so what you see in the online photo of the lobby is ALL of the lobby. Our room itself was super tiny, with very little space for 3 people to walk, and no good space to keep a medium or large suitcase opened. There was a rack to hang clothes, with 2 small/narrow shelves underneath, as well as a foldable luggage stand. But there was no room to keep the luggage stand and suitcase in place and still have space to move around the small room. The bathroom was also tiny, with a walk-in shower, toilet, and pedestal sink, and no space to place belongings. Bath towels were very small. In general, the hotel was clean; however, some of the bed linens were old and dingy colored. Nice touches included well-working AC, 4 pillows on each bed, disposable face towels, hairdryer, complimentary earplugs and Heinekens (though non-alcoholic) in room, and cold lemon-water and Emergen-C packets in lobby. The staff members were all nice, but not super-friendly. Meaning, they did not engage in any conversation other than brief for business purposes only. There is luggage storage for $5 cash per bag after check-out, so we were able to enjoy more time in the city before leaving. Sohotel is located right between Soho and Chinatown, and the subway is a short walk and very convenient. Thank you!

Great room bed staff and location

Great room bed staff and location

Friendly staff,good breakfast and clean room.Area of Soho not that family friendly but its a great location to walk yo nany attractions.greatcsir con too.

Friendly staff,good breakfast and clean room.Area of Soho not that family friendly but its a great location to walk yo nany attractions.greatcsir con too.

Great place to stay

Great place to stay

* The breakfast is incredibly Spartan; just bread and yogurt. * Apparently there's no daily cleaning unless you explicitly request it. * The windows block some sound from the busy street, but some gets through the AC unit.

* The breakfast is incredibly Spartan; just bread and yogurt. * Apparently there's no daily cleaning unless you explicitly request it. * The windows block some sound from the busy street, but some gets through the AC unit.

Is a Hotel located in good area. With many train locations. If you are looking for a cheap place well located this is the perfect place for you. The rooms are small but enough.

Is a Hotel located in good area. With many train locations. If you are looking for a cheap place well located this is the perfect place for you. The rooms are small but enough.

Great place in SoHo- I would stay here again

Great place in SoHo- I would stay here again

The room was functional. The bed was good.. maybe a bit expensive for what it is

The room was functional. The bed was good.. maybe a bit expensive for what it is

We stayed here to celebrate our 1 year wedding anniversary and had a fantastic time. The room was a little small but very cozy, clean and incredibly quiet.. The staff at the front desk were sooo nice, friendly, and attentive. The neighborhood had a lot to offer. We are definitely going back!

We stayed here to celebrate our 1 year wedding anniversary and had a fantastic time. The room was a little small but very cozy, clean and incredibly quiet.. The staff at the front desk were sooo nice, friendly, and attentive. The neighborhood had a lot to offer. We are definitely going back!

Excellent, convenient and very helpful staff! Would definitely book again

Excellent, convenient and very helpful staff! Would definitely book again

It is not a quiet neighbourhood!

It is not a quiet neighbourhood!

Or conditioner supplied in the rooms. When I asked for fresh milk and fruit, I was told, what do I expect from a one star hotel? (that charges the same as a 4 star hotel nearby). And this so called Complimentary breakfast is over at 9.00 a m. Same answer when I asked for bathroom amenities. The location is on the corner of Canal and Lafayette streets, which means that if there is a traffic backup, there's constant honking. Especially from around four o'clock onwards. They might not supply you with milk for your coffee, but they do supply ear plugs, despite the fact that they advertised the hotel as being quiet. To its credit, I did not see any insects.

Or conditioner supplied in the rooms. When I asked for fresh milk and fruit, I was told, what do I expect from a one star hotel? (that charges the same as a 4 star hotel nearby). And this so called Complimentary breakfast is over at 9.00 a m. Same answer when I asked for bathroom amenities. The location is on the corner of Canal and Lafayette streets, which means that if there is a traffic backup, there's constant honking. Especially from around four o'clock onwards. They might not supply you with milk for your coffee, but they do supply ear plugs, despite the fact that they advertised the hotel as being quiet. To its credit, I did not see any insects.

Great, affordable stay. Key code required to enter the front lobby after hours, key code also required for room. Felt very safe!

Cost and available

The stay was okay. Nothing great. We stayed 3 nights but I'm pretty sure the room was not entered once considering the towels that were used that were placed on the floor per the sign displayed were never replaced. You had to wander through a dingy maintenance area to go to the breakfast room. We've stayed in NYC before in better accommodations at the same price point. It was ok, but I wouldn't go back.

The property is clean. Staff are approachable and helpful. We enjoyed our stay there

Excellent staff

Super tiny. The AC/heater takes up most of the room.

Aside from the smell- the room was clean and the staff very friendly

Great spot, very small room but it was clean and beds were comfortable. We didn’t spend much time in the room so it was perfect

Was a pretty small room. Even for nyc standards. The bed was pretty rough and the breakfast was literally bagels and toast. You do get what you paid for and the price is pretty good for nyc but I think just pay more for the luxury

Basic accommodations, good for price. Great coffee shop next door. Easy, walkable location. Would stay again.

Also, the rooms were very small vs. how they looked in the photos. The bedsheets and pillow covers had stains on them. Do not recommend this property to anyone. CitizenM pods are probably a better option in this case and also at a lower price point.

bugs and never went to go clean the room or change the towels

Stayed here for 3 nights and I slept like a baby. The property is well maintained and the staff are extremely polite and very helpful. Bang for buck in NYC.

Older and dirty

Very clean hotel.

Friendly staff and very convenient to China Town and Little Italy. Would use again.

Great option for our family

The room itself was immaculate, stylishly decorated, spacious for NYC standards, and equipped with all the amenities we needed. The bed was exceptionally comfortable, ensuring a great night’s sleep after busy days exploring the city. We also appreciated the thoughtful touches, such as quality toiletries. The hotel’s location is unbeatable. Nestled in a vibrant neighbourhood (Little Italy and Chinatown) we were just steps away from fantastic restaurants, shopping, and easy access to public transportation. Whether we were sightseeing in Midtown or exploring downtown hotspots, everything felt conveniently close. What truly stood out was the service. Every staff member we encountered was professional, attentive, and eager to ensure our stay was memorable. If you’re looking for a stylish, comfortable, and well-located hotel in NYC, I highly recommend JG Sohotel. We can’t wait to return for our next visit!

This hotel is for kids the rooms are too small for the prices is like jail inside is crazy l didn’t even stayed l just payed and left

Great location, close to lots of metro stops. Clean and tidy. Anytime I needed a restroom it was only about 15 minutes away from anywhere in Manhattan. The staff is nice and it’s not loud at night.

Basic hote but it was perfect for what I needed - a place to sleep near my daughter’s apartment. Great access to subway - multiple lines. Excellent coffee in lobby. Clean. A little hallway noise at night and exterior noise but it didn’t bother me. I would stay there again

The hotel room was small, but it was clean, comfortable and relatively up to date. Maybe not ideal for families due to the smaller size. The area is bustling during the day and gets quiet at night. We generally felt safe walking back to the hotel in the late-evening. I highly recommend this hotel for solo travellers and couples who prefer a budget friendly hotel that is centrally located and within walking/public transit distance from all of the great things at NYC has to offer.

I really liked the hotel, but the first night was awful. One of the beds in our room was really uncomfortable. One of the sides had a big dent/whole that you would literally got stuck in. I changed to the other bed and was able to sleep better. The location is very close to a subway stop and has a lot of close options to eat or shop. Will probably stay again. NY is noisy and dirty but the hotel was a nice surprise for a short visit.

This place was great! That staff was kind and welcoming. The room was the perfect size if you’re traveling alone or with one other person. The rooms are small, but worth the price you’re paying.

It was just ok.

The staff were very helpful. My phone battery died, and they let me use their charger and phone and were cool about it.

Close to the subway and Chinatown. Great location. Rooms were small (it's NY), but the hotel has everything you need. Lots of dining options in the area. Water and coffee in the lobby. Water pressure and heat was great in the shower. Overall, I would stay here again.

Great location close to subway. Friendly desk staff. Clean room but no daily service automatically, which may be a plus for many people.

Pleasant, clean. Front desk staff were friendly and helpful. Daily maid service may cost extra.

We had a great experience!! Not only was it a great location for what we needed but the staff was super friendly and the place was clean and easy to check in and check out!

Easy on off subway

We have stayed in NYC many times but this was by far the finest room we have had and was way too expensive for the room. Was very loud as we were on the second floor with street noises and then next to the elevator with loud guests. Staff was excellent, but pricing does not match the actual room experience compared to other hotels we have stayed at in the same area and price range.

All of it.

This property was exactly what we were looking for in NYC! Great location right off the Canal Street Subway so easy to get anywhere and everywhere. There are some great restaurants in walking distance. Would stay again!

Our stay was less than 24 hours. We were in a college visit and were looking for a decent hotel walkable to Pace and NYU. We found close parking without checking the website for suggestions. The front desk staff was lovely. We did not require anything additional from the staff. Adorable business cards with attached ear plugs were provided and the card read, “Just because the city never sleeps, doesn’t mean you shouldn’t.” Very clever! We were grateful for the luggage storage ($5/bag). We had less worry about anything happening to our luggage or car with luggage in it, while we were touring colleges. I would definitely stay here again if it was conveniently located to our activities.

Unfortunately the room is small, no chairs. Other than that. Good place to stay in. Convenience

It was very noisy.

Great stay - good location and clean room.

In the.heart of SoHo is what’s great. Two blocks from Little Italy and a further to China Town. The area feels a little rough for Suburbian but the location and friendly service of the hotel were great.

Great location with helpful staff! Definitely gonna come back soon

Great location!

Really feel like I was a bit duped on this one. Location is fine, but found an insect under the pillow, the room is TINY and if you are facing the street its noisy all night long (I get it its NYC). Cleanliness, and Noisy and size of room are all negatives for me.

We simply couldn't stay. So we informed BOTH the hotel and Expedia we were moving hotels and neither the hotel nor Expedia were willing to give us a refund. So they essentially stole $1500 from my pocket.

Disgusting room, internet was not working and will not provide a refund. Unsafe area, lobby was locked at all times. DO NOT STAY HERE

Close to plenty of shopping and eateries.

Nice but very small rooms. Hard to maneuver. Friendly staff. Close to shopping and food.

Elizabeth

Aside from all esle. I received a call at 130am to ask where I was. As if I missed curfew. Embarrassing and certainly my first and last with any JG hotel.

Area is a little rough after dark on weekends. Beds were super comfortable! Bring your own shampoo and conditioner as they only have a 2-in -1 variety that is not good. They don’t have was clothes either but a disposable bath sponge which is weird. Coffee in lobby is good but I never saw any of the free snacks mentioned.

Good hotel for a trip to NYC if you just need a place to sleep. Clean, safe and friendly staff. Small rooms and no real amenities at the hotel.

Great location in the heart of Soho/Noho. Easy access to multiple subway lines. The rooms are small but spotless. Polite and helpful staff! We had a great stay.

The location is good walkable to where I needed to go . The staff at check inn was friendly , but when we checked out the next morning not so much, there was a roach crawling on our bed I took pictures and took them to the front desk . Which he just said sorry the room does get cleaned.and that he couldn’t do anything about it. Horrible answer . I

Front Desk Min was so helpful we left our passports in safe and realized it about 4 hrs from NY. He supported us every step of the way!

The hotel is close to several subway lines, and the check-in and check-out processes were easy. The room itself was small (but average for NYC) and clean. The bed was comfortable and the shower head was good. It all felt very updated.

It was a comfortable stay, since we were in the room just to sleep, so it was perfect. It was four of us and two full beds. If we would of hung out in the room, it was too crowded. The room was too small to hang out there. But you're going to be out and about & just go to the hitel te sleep, yhen its great. The customer service was excellent.

The service is below the minimum offered by most all categories of hotels. The room service is an extra charge of $20 per request. The noise coming from outside is awful. Holding the bags is $5 per bag. We will not return to this hotel.

Cheap hotel on a busy street at 5 am. The hotel is on Lafayette but at the corner of Canal. Loud delivery trucks start at 5 am. The hotel was more like a hostel than a hotel. The bed was pushed up against the wall on one side and there was less than a foot at the end of the bed to pass through. The room was tiny! Also, the price was listed at $197 but it really costs $267 for the shoebox once the fees were tacked on.

Didn’t like this hotel. The location creates a problem

Excellent

Small, but clean rooms. Convenient subway access, but otherwise located on a barren, noisy corner at the intersection of the SoHo, Chinatown and Little Italy neighborhoods.

It was in a good location for me and it was quiet