Hilton Club West 57th Street New York

We actually hated this hotel upon arrival because the lobby is boring and looks like you're checking in at a quick care however each day we liked the actual room more and more. It had no view and we were on a low floor but the room itself was really spacious for Manhattan and quite updated. The cleaning staff is excellent, we always came back to a clean room and fresh towels. We don't spend much time in the hotel, we basically just sleep and shower there. The location couldn't be more perfect.

Front desk staff were excellent, very friendly and helpful. Sheryl (don’t know if that is how she spells her name) was particularly helpful and just very friendly and professional. The housekeeping could use some help but otherwise it was an overall great stay. Everyone from the reception to the valet/bell were very friendly. The valet arranged for a yellow cab to pick me up at 4am for my flight which was much better than an Uber pickup so I appreciated that. The rooms were very spacious and clean which is something of a rarity in NYC, and the location is prime. Would stay here again.

Staff was extremely nice and was always helpful. Rooms very comfy and clean. Always fresh. Had no issues for the whole week while in NYC. That we had to leave.

Awesome location. The staff was friendly and helpful. The room was clean and comfortable. Overall great experience.

Exceptional

Spacious rooms and excellent location....

All of it. No complimentary breakfast like in Residence Inn 6th Avenue (we stayed there for 3 nights before moving to Hilton Club West).

Very nice facility, location and staff were helpful and friendly. Robes provided, mini fridge in the room, nearby subway and close to Central Park, theatres, tons of restaurants and cafes.

Very nice facility, location and staff were helpful and friendly. Robes provided, mini fridge in the room, nearby subway and close to Central Park, theatres, tons of restaurants and cafes.

Very comfortable and great front desk staff. Would have been a big help to get the address for parking in advance - garage was hard to find, and one block east. Unable to get a response from messaging hotel and called for info but was given incorrect address! That being said, good price point for parking this part of town - bellman adds a sticker to your parking voucher and it’s good for 24 hours from time of parking - price includes tax

The studio was really beautiful and well-maintained. The assistance from the staff was simply fantastic. They were always willing to answer all your questions and help wherever needed. no comments

great location and great rooms

Staff were lovely, the room was beautiful and it’s in a quiet enough location for how close it is to everything Nothing

Very good

However, why floor to ceiling, wall to wall windows when in such close proximity to other buildings? Curtains almost completely drawn all the time (unless clothed!) as a result. Hope this doesn’t sound too mean. It was all perfectly ok.

Very nice and the location is great

Would definitely stay there again.

Great location! While the room was spacious and clean, the pillows were far too soft for me, and there was an annoying nightlight that I couldn’t turn off!

All good

So close to everything

Close to many landmarks and the subway. The rooms were big. The bed was comfortable, and the entire staff from the doorman to the person who clean the room were exceptional people. I also appreciated how the front staff would welcome us back each time we returned from an outing. NA

Close to many landmarks and the subway. The rooms were big. The bed was comfortable, and the entire staff from the doorman to the person who clean the room were exceptional people. I also appreciated how the front staff would welcome us back each time we returned from an outing. NA

Kind & attentive staff Great location Comfortable & clean room

Excellent staff. Ovie and Alex were very helpful and kind.

Excellent staff. Ovie and Alex were very helpful and kind.

Great room. We were in the 7th floor and could hear some of the traffic noise but it was too bad. We had a wonderful time! Great location and wonderful staff!

Loved every minute of my NY trip. The hotel was perfectly located, even the restaurant across street was amazing. Could not ask for a better property

Loved every minute of my NY trip. The hotel was perfectly located, even the restaurant across street was amazing. Could not ask for a better property

Exellent location and perfect size hotel for Manhattan. No elevator or check in/out queues. Some minor wear and tear marks on the furniture in the room.

Excellent location. Comfortable rooms. Lovely staff. Just wish the gym had more room to work out.

Loved our stay! Clean, spacious room and great location - close to Central Park, 5th Ave, Rockefeller Center, with a subway station almost right next door. Very comfortable bed, room was cleaned every day, and staff were helpful (although some of them were not very friendly). Our room was at the back of the property so not so great views but we didn’t really mind it as it means it was quiet. We would definitely stay here again next time we’re in NYC!

Perfect location, great view Nothing

Perfect location, great view Nothing

A very nice hotel in a prime location, with very friendly staff and good facilities. The room would have been quiet had it not been for the noisy fridge and the aircon, which was difficult to regulate. The cleanliness of the room and bathroom could be better. But all in all, we had a very pleasant stay. We felt good all-around and would definitely book this hotel again.

Exceptional

Great location , super nice , responsive staff, clean and comfortable rooms.

Great location , super nice , responsive staff, clean and comfortable rooms.

Room was clean and quite. Location is great with quick access to multiple subway stations, a market, restaurants, and Central Park. We were on the back side of the hotel which doesn't have nearly as good of a view as the front. Lighting in corridors is very oddly designed and downright dark at the elevator area. On property amenities are non existed other than a fitness room. Complimentary 2 bottles of water in the room everyday was nice though. We only make one big trip a year and I wasn't clued into what a "Hilton Club" is. Upon checking in we were offered what can best be described as a time share presentation on joining the "Club" in exchange for Hilton points. We declined and weren't bothered with it again. I get it, they are trying to sell the "Club", but given that I wasn't expecting to have a sales pitch thrown at me as soon as I walked in the door it did give off kind of a car salesman feeling. Just be prepared if your not in the club that you'll be pitched to as well.

Most of the staff (accept one lady in the rasption that was very nice and helpful and advise ass how to use the metro and the metro app) was very cold not welcoming and not friendly. Maybe it is because we are not from the us but most of the staff felt quite rode to us.

The room was huge and very clean . The location was the best I could ask next to everything and close to 2 metro station. Most of the staff (accept one lady in the rasption that was very nice and helpful and advise ass how to use the metro and the metro app) was very cold not welcoming and not friendly. Maybe it is because we are not from the us but most of the staff felt quite rode to us.

Superb

From the moment we arrived, she greeted us with genuine warmth and patience. After a long day of travel, that kind of welcome immediately put both me and my child at ease. What stood out most was how attentive and thoughtful she was—not just to me as a guest, but to my child as well. She took the time to engage with her, offered a welcome gift , and even made sure we had everything we needed in the room to stay comfortable. Little gestures—like checking in on us during our stay or welcoming back every time they saw us at the lobby—made it feel less like a transaction and more like we were truly valued guests. Exceptional service can turn a good stay into a memorable one, and this hotel delivered exactly that. I would absolutely return and highly recommend it to anyone.

Superb

Location Staff there just try to “do their jobs,” (except for Ivan and Jamie). They don’t have the “heart” for the hospitality business.

Location Staff there just try to “do their jobs,” (except for Ivan and Jamie). They don’t have the “heart” for the hospitality business.

Bad

Great location. Comfortable bed. Surprisingly spacious bathroom. Housekeeping staff is first rate. I wish Hilton would stop trying to sell its bogus “ownership” time-share program. Just go back to being a reliably good, slightly upscale hotel chain.

location, facility, staff. It would be nice to have a variety of snacks.

My favorite place to stay in NYC.

A surprising oasis in Manhattan. Clean. Room I reserved was quite spacious by Manhattan standards. And modern. I will stay here again.

Spacious room with comfy bed. The staff wad very accommodating and helpful. NA

I love the location and the room was spacious, for New York, and well appointed. Very close to the subway line, to Central Park and easy walk to Columbus Circle. No breakfast available in the building, but lots of options close by.

Nothing.

location not even a little store or vending machine for anything to eat! It's nuts

Great hotel, very clean and comfortable. Would recommend.

The room was large modern and clean. The staff was friendly and helpful. The only complaint I have was check out time. Check out is 10 am which I thought was too early

The room was large modern and clean. The staff was friendly and helpful. The only complaint I have was check out time. Check out is 10 am which I thought was too early

Great location. Perfect stay.

Great location. Perfect stay.

Great location, bed, shower, maid service were excellent.

Everything I couldn’t get my room cold enough

Clean Fridge wasn’t working and kept making constant noise

The room could have been cleaner. Also the bath towels are awful. They’re rough and old. Time to restock with bath SHEETS rather than small bath towels.

The room could have been cleaner. Also the bath towels are awful. They’re rough and old. Time to restock with bath SHEETS rather than small bath towels.

Such a hidden gem. This is my favorite place to stay in Midtown. Clean, spacious, quiet, and A+ staff.

Such a hidden gem. This is my favorite place to stay in Midtown. Clean, spacious, quiet, and A+ staff.

Great location and very comfortable. The hotel doesn’t really offer any features in the lobby area.

Room was HUGE by NY standards! King bedroom, lots of floor space. Spotless.... great shower and products. A++++++++

Room was HUGE by NY standards! King bedroom, lots of floor space. Spotless.... great shower and products. A++++++++

AC was not very cold but all else great

AC was not very cold but all else great

Excellent location and friendly helpful staff

Great location.

Great location.

Clean, very pleasant greeting & location

Clean, very pleasant greeting & location

clean1

clean1

Excellent location, staff friendly and courteous. Rooms we're spacious and clean with amenities constantly refreshed. Would stay again

Excellent location, staff friendly and courteous. Rooms we're spacious and clean with amenities constantly refreshed. Would stay again

Amazing stay!

Amazing stay!

Beautiful property. Well located and staff unbelievably kind and helpful.

Beautiful property. Well located and staff unbelievably kind and helpful.

That hotel didn't have breakfast.

Friendly staff, very clean hotel. Great location!

Friendly staff, very clean hotel. Great location!

Breakfast?

Breakfast?

Too noisy at night! Couldn’t sleep.

Too noisy at night! Couldn’t sleep.

There isn’t a lot to do nearby.

There isn’t a lot to do nearby.

This is a great place to stay in New York. Very friendly staff, and a quiet lobby. Very clean room with a nice bathroom and shower. No yucky shower curtain!

This is a great place to stay in New York. Very friendly staff, and a quiet lobby. Very clean room with a nice bathroom and shower. No yucky shower curtain!

All was perfect- great hot shower, very clean.

All was perfect- great hot shower, very clean.

Amazing staff. Beyond exceptional

Amazing staff. Beyond exceptional

Clean room, well appointed

Clean room, well appointed

Clean, very comfortable, staff wonderful and the location was great for Central Park and the subway and upmarket shopping. The only drawback was this hotel doesn’t have any breakfast or hotel bar facilities. We had to walk a fair way to get breakfast that suited our tastes.

Clean, very comfortable, staff wonderful and the location was great for Central Park and the subway and upmarket shopping. The only drawback was this hotel doesn’t have any breakfast or hotel bar facilities. We had to walk a fair way to get breakfast that suited our tastes.

Would like to have breakfast on premises.

Would like to have breakfast on premises.

Room was cleaned each day staff very helpful

Room was cleaned each day staff very helpful

Despite having booked three rooms for my family and me last February, upon check in I was informed that only two were available. Consequently I was directed to another Hilton Club, breaking up a family long weekend. Not happy!

Despite having booked three rooms for my family and me last February, upon check in I was informed that only two were available. Consequently I was directed to another Hilton Club, breaking up a family long weekend. Not happy!

great place to stay

great place to stay

Nice property. Very clean. Wish there were a restaurant, bar, etc. on site.

Nice property. Very clean. Wish there were a restaurant, bar, etc. on site.

No flexibility by hotel to reschedule dates!

No flexibility by hotel to reschedule dates!

Everything great

Everything great

Super location. Brand new rooms

Super location. Brand new rooms

Clean property, convenient location

Clean property, convenient location

Quick in and out, was a great central location!

Quick in and out, was a great central location!

Great place and location. Would stay again

Great place and location. Would stay again

Excellent, friendly staff. Great location.

Excellent, friendly staff. Great location.

Fabulous location. I stayed here previously and was very impressed by the staff and the room. I hated my room on this visit. I was right next to the elevator and asked to be moved, but the staff member I spoke to most suggested I "call in the morning" to see if anything else was available. I didn't bother. Overall the staff lacked the friendliness and didn't provide the level of service I experienced previously.

The place is a excellent option to a tradition hotel. Great location and amazing value. My feeling a 5 star experience

The place is a excellent option to a tradition hotel. Great location and amazing value. My feeling a 5 star experience

First off, the staff was first class. From the front desk people to the doormen, they were always willing to help and always with a smile. The hotel is also very clean and the room was perfect. The location of the hotel also couldn’t be beat. So close to great restaurants and shopping. Close to Central Park, Rockefeller Center, and Broadway. Close to subway and easy to get taxis. The only slight negative is there is not a bar or restaurant in this hotel. Not a deal breaker for us and would stay here in a heartbeat again.

First off, the staff was first class. From the front desk people to the doormen, they were always willing to help and always with a smile. The hotel is also very clean and the room was perfect. The location of the hotel also couldn’t be beat. So close to great restaurants and shopping. Close to Central Park, Rockefeller Center, and Broadway. Close to subway and easy to get taxis. The only slight negative is there is not a bar or restaurant in this hotel. Not a deal breaker for us and would stay here in a heartbeat again.

Staff were awesome and rooms were great. Also a wonderful location!

Staff were awesome and rooms were great. Also a wonderful location!

The staff were the best. Our rooms were very clean and very comfortable. I

The staff were the best. Our rooms were very clean and very comfortable. I

Everyone was very polite and helpful!

Everyone was very polite and helpful!

Ubicado

Ubicado

Room clean, nice staff

Room clean, nice staff

Not a bad thing to say.

Very good location. Easy access and very clean.

Very good location. Easy access and very clean.

We loved our stay at the hotel! The room was roomy, nicely appointed and the bathroom was nicely arranged and sized. The staff was terrific and the services met our needs. In addition, the hotel is perfectly located and was only a block from both subway stations that gave us service to everywhere we wanted to go. This will be the only hotel we stay at in NYC.

We loved our stay at the hotel! The room was roomy, nicely appointed and the bathroom was nicely arranged and sized. The staff was terrific and the services met our needs. In addition, the hotel is perfectly located and was only a block from both subway stations that gave us service to everywhere we wanted to go. This will be the only hotel we stay at in NYC.

Comfy bed. Large room. No frills but also not needed. Good shower, AC, fridge. I’ll stay again

Comfy bed. Large room. No frills but also not needed. Good shower, AC, fridge. I’ll stay again

Quiet and clean room allover.

Quiet and clean room allover.

Excellent view of the city and Central Park. The staff was very helpful and friendly. The cleanliness of the property was exceptional!

Excellent view of the city and Central Park. The staff was very helpful and friendly. The cleanliness of the property was exceptional!

This was our first time staying at the West 57th Hilton Club hotel. We were very impressed by the cleanliness of the rooms and the polite service. The accomodations were above our expectations and the location was great. Thanks for making this stay a memorable one for our 20th anniversary.

This was our first time staying at the West 57th Hilton Club hotel. We were very impressed by the cleanliness of the rooms and the polite service. The accomodations were above our expectations and the location was great. Thanks for making this stay a memorable one for our 20th anniversary.

We were pleasantly surprised with our stay at the Hilton Club W 57th Street in NYC. It was centrally located to all we were there to do and see, which added to the great time we spent in NYC.

We were pleasantly surprised with our stay at the Hilton Club W 57th Street in NYC. It was centrally located to all we were there to do and see, which added to the great time we spent in NYC.

Excellent spot right near central park and lots of main attractions. Great facilities, enough space, comfortable bed. Had everything I needed! Slightly expensive like the rest of NYC, but that's to be expected

Great hotel, great location and great staff!

Great hotel, great location and great staff!

The Hilton Club West 57th Street is a great choice for a longer stay. It's not a huge hotel (the upper floors have only four rooms per floor) which is appealing. The unbeatable location down the block from Carnegie Hall offers lots of dining and entertainment options and is a short walk to major subway lines. Sound proofing is effective, reducing noise from the busy and noisy 57th St. Elevators are surprisingly quiet. Beds are comfortable and modern and bathrooms are bright and attractive. High floors on the north side have a bit of a view of Central Park. Amenities are fine. Internet is fast. One minus with the large "studio suite" layout is that it's just that--a studio--it would have been easy to have added a door to provide privacy between the living room area and the bedroom area and some working space in the living area. There are also insufficient electrical outlets in the living area for people needing to plug in a laptop. But it's a great hotel overall; one of the nicer options in NYC.

The Hilton Club West 57th Street is a great choice for a longer stay. It's not a huge hotel (the upper floors have only four rooms per floor) which is appealing. The unbeatable location down the block from Carnegie Hall offers lots of dining and entertainment options and is a short walk to major subway lines. Sound proofing is effective, reducing noise from the busy and noisy 57th St. Elevators are surprisingly quiet. Beds are comfortable and modern and bathrooms are bright and attractive. High floors on the north side have a bit of a view of Central Park. Amenities are fine. Internet is fast. One minus with the large "studio suite" layout is that it's just that--a studio--it would have been easy to have added a door to provide privacy between the living room area and the bedroom area and some working space in the living area. There are also insufficient electrical outlets in the living area for people needing to plug in a laptop. But it's a great hotel overall; one of the nicer options in NYC.

Location, staff

Location, staff

This is a time share not a full service hotel.

This is a time share not a full service hotel.

The staff are very helpfull and friendly and the hotel is very clean and modern.

The staff are very helpfull and friendly and the hotel is very clean and modern.

Fantastic hotel. Best location in city.

Fantastic hotel. Best location in city.

Super clean, great air quality, super quiet, safe area.

Super clean, great air quality, super quiet, safe area.

The location was perfect, near Central Park and a quick walk to Lincoln Center and Broadway shows, with ready access to the east side museums. Spacious, well appointed rooms.

The location was perfect, near Central Park and a quick walk to Lincoln Center and Broadway shows, with ready access to the east side museums. Spacious, well appointed rooms.

We absolutely loved our stay at the Hilton Club West off 57th st. It was convenient to delicious restaurants, grocery stores, Central Park and shopping. The staff was always courteous and welcoming and the rooms are SPACIOUS. I've stayed in multiple New York hotels and this hotel had the most space, by far. Would def stay again.

We absolutely loved our stay at the Hilton Club West off 57th st. It was convenient to delicious restaurants, grocery stores, Central Park and shopping. The staff was always courteous and welcoming and the rooms are SPACIOUS. I've stayed in multiple New York hotels and this hotel had the most space, by far. Would def stay again.

loved it

loved it

Very good position. Very friendly front staff. Would recommend. Bit more expensive than average.

Very good position. Very friendly front staff. Would recommend. Bit more expensive than average.

Great stay, will do it again

Great stay, will do it again

Good food and entertainment are within a few hundred feet, and good shopping is nearby. When there was a hiccup in service, the staff was responsive in correcting the issue and in bringing a thanks-for-your-patience amenity to the room. Well done, all. We'll be back whenever coming to NYC.

Good food and entertainment are within a few hundred feet, and good shopping is nearby. When there was a hiccup in service, the staff was responsive in correcting the issue and in bringing a thanks-for-your-patience amenity to the room. Well done, all. We'll be back whenever coming to NYC.

Everything was OK

Everything was OK

This is our second time to stay here. Amazing location! Staff is super friendly and helpful. Love the room. Fits all my needs for coming to NYC!!

This is our second time to stay here. Amazing location! Staff is super friendly and helpful. Love the room. Fits all my needs for coming to NYC!!

Air didn’t work was to hot to sleep

Air didn’t work was to hot to sleep

Amazing location and great staff. Overall and amazing stay.

Amazing location and great staff. Overall and amazing stay.

Fantastic hotel, spotless. Great location and helpful staff.

Fantastic hotel, spotless. Great location and helpful staff.

Gorgeous hotel, welcoming friendly professional staff. Wonderful door staff. Had everything we could ask for and more. Perfect location.

Gorgeous hotel, welcoming friendly professional staff. Wonderful door staff. Had everything we could ask for and more. Perfect location.

Fantastic location! Very close to theater district, Times Square & Central Park. Large room. Very clean - my family & I would definitely stay here again.

Fantastic location! Very close to theater district, Times Square & Central Park. Large room. Very clean - my family & I would definitely stay here again.

Only recommendation is to improve the shower pressure

Only recommendation is to improve the shower pressure

this is an excellent hotel. The service is great. The staff was very friendly and helpful. The rooms are immaculate.

this is an excellent hotel. The service is great. The staff was very friendly and helpful. The rooms are immaculate.

Was a great hotel - only problem was that only one elevator was working so it often was a long wait

Was a great hotel - only problem was that only one elevator was working so it often was a long wait

Spacious, updated, and clean room, helpful and courteous staff, located with walking distance to many attractions, and not in heavily congested area

Spacious, updated, and clean room, helpful and courteous staff, located with walking distance to many attractions, and not in heavily congested area

This hotel is in a great location near Central Park and the Theater District. We were able to walk to nice restaurants and to the shows we attended. The hotel offers a great breakfast buffet and an evening happy hour (2hrs) with wine, beer, and heavy hors d'oeuvres. The hotel staff were friendly and helpful. The room we stayed in had a king bed that was very comfortable, a couple of chairs, large TV, a small refrigerator, and safe. Overall, I highly recommend this hotel.

This hotel is in a great location near Central Park and the Theater District. We were able to walk to nice restaurants and to the shows we attended. The hotel offers a great breakfast buffet and an evening happy hour (2hrs) with wine, beer, and heavy hors d'oeuvres. The hotel staff were friendly and helpful. The room we stayed in had a king bed that was very comfortable, a couple of chairs, large TV, a small refrigerator, and safe. Overall, I highly recommend this hotel.

Very spacious rooms, clean and new furniture

Very spacious rooms, clean and new furniture

Great location. Big room and nicely appointed. Gracious staff. Good gym. What's not to love?

Great location. Big room and nicely appointed. Gracious staff. Good gym. What's not to love?

This hotel has exceeded our expectation for sure! The location on West 57th St. and 6th Ave is the best spot. We walked everywhere to Central Park, Shopping Zone and a lots of restaurants around. The hotel offers free bottled water and Nespresso coffee machine which is also a huge plus. We will be back! 😎

This hotel has exceeded our expectation for sure! The location on West 57th St. and 6th Ave is the best spot. We walked everywhere to Central Park, Shopping Zone and a lots of restaurants around. The hotel offers free bottled water and Nespresso coffee machine which is also a huge plus. We will be back! 😎

The property was in great condition, clean and nice. The staff was friendly and very helpful. Great experience

The property was in great condition, clean and nice. The staff was friendly and very helpful. Great experience

Very clean hotel north of Phoenix. Would stay here again!

Very clean hotel north of Phoenix. Would stay here again!

Excellent location.

Excellent location.

After initial error with our reservation we got our room which was exceptional. Service was excellent.

After initial error with our reservation we got our room which was exceptional. Service was excellent.

Great location to Central Park and subway. Lots of shopping options and a short walk to time square. Highly recommended.

Great location to Central Park and subway. Lots of shopping options and a short walk to time square. Highly recommended.

The room and bathroom were very comfortable and nicely appointed. We had a Keurig coffee maker, a refrigerator and a microwave that we requested. Having a safe in the room was nice and the staff cleaned the room daily.

The room and bathroom were very comfortable and nicely appointed. We had a Keurig coffee maker, a refrigerator and a microwave that we requested. Having a safe in the room was nice and the staff cleaned the room daily.

Love this place. Return yearly. Perfect location and rooms a bargain considering the size and area!

Love this place. Return yearly. Perfect location and rooms a bargain considering the size and area!

Clean and great location on 57th!

Clean and great location on 57th!

All Great!! Friendly service!!

All Great!! Friendly service!!

Knowing they look after their guests and resolve issues quickly will make me return.

Knowing they look after their guests and resolve issues quickly will make me return.

good option

good option

Very good location. Easy to travel (walking & by subway) to main attractions in Manhattan.

Very good location. Easy to travel (walking & by subway) to main attractions in Manhattan.

The room was spacious and modern. Being 2 blocks from Central Park really made it for me!

The room was spacious and modern. Being 2 blocks from Central Park really made it for me!

They did not tell us when we checked in there was a bar and lounge on the 2nd floor. Pillows were very flat and well past their usable life. Streaming in room did not work they tried to fix it but did not succeed. Safe battery was flat and locked our passports in the safe on departure day fortunately maintenance were able to unlock it. And beware the A/C it is loud very loud

They did not tell us when we checked in there was a bar and lounge on the 2nd floor. Pillows were very flat and well past their usable life. Streaming in room did not work they tried to fix it but did not succeed. Safe battery was flat and locked our passports in the safe on departure day fortunately maintenance were able to unlock it. And beware the A/C it is loud very loud

Great location, staff very helpful and responsive. We had a cleaning issue with the room but it was quickly handled by the management. Rooms are large for NYC and very comfortable. Great value for the price..Our favorite location to stay at in NYC

Great location, staff very helpful and responsive. We had a cleaning issue with the room but it was quickly handled by the management. Rooms are large for NYC and very comfortable. Great value for the price..Our favorite location to stay at in NYC

many choices for dining out room is very spacious, comfortable and clean

many choices for dining out room is very spacious, comfortable and clean

Great service

Great service

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We had a great stay at the hotel, service was top notch. If you are on the lower floors it can be noise but you can’t beat the location or the service. We will definitely stay there again.

The staff were exceptional!!! So friendly and sooooo helpful.

Just great!

Great hotel in nice neighbourhood, convenient transportation, and lots of options for dining.

I think this is a good deal for Manhattan. It's expensive, but so is everything else, and if you can paying a bit more for this is totally worth it. The drop in quality when choosing the somewhat cheaper but ok options. like Hampton Inn etc. etc. is significant. This is a very nice hotel with excellent staff.

I liked the Hotel, Hotel Staff, Hotel Convenience to Transportation.

Best NYC hotel I have stayed at over the years! Large room for manhattan!

We had a great stay at this very nice hotel. It was two blocks south of Central Park and two blocks from the train station where we met our kids who live in NYC. We were able to navigate around NYC very easily from this location. Much quieter than staying in Times Square. We would definately stay here again in the future!

Excellent experience. Sheryl at the front desk was exemplary

Excellent location. But very busy area of Manhattan.

A real gem! The rooms are very spacious and well appointed. The staff is super friendly and helpul. The rooms are quiet and the location is very central to Manhattan.

NA

My favourite place to stay. Great sized rooms, elegant modern style and scrupulously well kept and clean. The best of all was the friendliest and kindest staff in NYC.

The staff was friendly, welcoming, helpful and treated us like family. The location was convenient and walkable to the subway with many restaurants and shops around.

Excellent overall with friendly, knowledgeable staff who went out of their way to make the stay truly memorable.

Lovely hotel in a great location! Comfortable bed, very clean and GREAT staff. Nice coffee set up in room, even had cream in the fridge, I never seen that before and was a wonderful thing!!! I will stay here again when I get back to NYC!

For the price, it’s hard to complain about this property and you are getting maybe more than you pay for. While there is no restaurant or bar or real lobby to speak of, the rooms are large, clean, and it is in a great location on my opinion.

Great property

Super amazing until the end. Loved the hotel, staff and spacious rooms. Recommended it to others I know in NY but keep in mind they have an extremely rare check out policy. 10 AM check out time which is something I’ve never heard of and they were calling my room at 10:04 and knocking on my door at 10:14. They should mention this when you check in and seemed excessive considering I was there for 7 nights. Then when I came back to get my bags the guys let me carry them outside to the car. Sad when an incredible stay ends on a not so positive note.

We had a room with a balcony and deep soaking tub…it was awesome. I have stayed in a lot of hotels in NYC and this room was my favorite by far.

Excellent facility in a great Midtown location and reasonably priced.

2nd stay. Everything perfect

Love the location and the room.

Staff and location were great

Convenient to everything in the vicinity - museums, broadway, Lincoln Center, shopping. Very nice place to stay.

My room was by the elevators, very noisy!

Great location! Clean, good size rooms. Perfect for NYC!

This hotel is in a great location. A couple minutes walk to Central Park. Walkable to Guggenheim Museum, Broadway, Empire State, USS Intrepid, MoMA, The Met. Great food options near the hotel. The room we had was quiet and nicely decorated, and immaculately clean. I recommend this hotel.

Room was excellent, clean and hospitable. Staff was friendly, felt very welcomed. All needs were attended to in a friendly manner. Was first time in New York, yet one of our best hotel stays.

Great location, and rooms; but lower level rooms are simply too noisy!

The hotel was in a great location, walking distance to everything we wanted to do. Staff were friendly and helpful, our room was fantastic! We loved every minute of our stay. Thank you!

Friendly helpful staff. Immaculate room. Comfortable bed.

Anthony greeted me with a smile and quickly checked me in and he even recommended me speaking to Bruno for dining recommendations. Everyone during my stay was friendly and courteous.

Great place to stay will definitely stay again next time in NYC

Good clean rooms in a handy location!

Excellent daily service

Excellent short stay - great hotel and it felt like we were ‘coming home’ when we checked in.

I also left some clothes in the room and the staff are kind enough to arrange shipping to return them to me in the UK. Great staff.

Larger rooms, will stay again