Fairfield Inn New York Manhattan/Financial District

Everything was perfect thank you😘

The room was perfect.I just seen one character in my bathroom.It was just the roach, but the whole experience was very great.The food was very nice as well.Definitely recommended.Just need to be a little bit more clean.In the restrooms

Let me also say that the staff were nice and polite. They had a great breakfast and variety to choose from. I hope that they can make it right

My fiance and I were in town just for the night for a concert down at Pier 17 and from the moment we arrived the gentleman at the front desk made us feel very welcomed. We were running late because of a train delay and despite the time crunch we were under we were able to get checked in quickly without issue and it gave us a sense of calm! We loved the breakfast in the morning they had a great selection, and we took our cups of coffee with us down for a nice walk around the seaport before our generous check out time at noon. There was a different gentleman at the front desk in the morning who was just as kind and welcoming and they graciously held our bags for us for the day even after checkout while we explored the area. We had a lovely stay and would be back anytime!

Nice place .. I would recommend

Good

EVERTHING! From the location of the hotel, the staff, the breakfast, the service, everything!! Everything was perfect!

Worth the money and a great location. Very friendly staff

Awesome stay! Location was perfect for walking around

Just a great experience

Such a comfortable stay, the breakfast provided was so generous and there were so many options! Room was clean, well kept, had everything we needed. Location is also amazing, lots to do around and super close to the ferry and the bridge. Will definitely be coming back next time I’m in New York!

Smoke detector kept going off during the night rooms were very small It’s hard to get Service.

Exceptional

The hotel’s best features are: 1. Location — if you want to a few minutes’ walk from the South Street Seaport, Wall Street, Trinity, and a host of other charming spots in this part of NYC it is a great choice! 2. Staff — super kind and helpful, from expediting our check in to offering us a late checkout to holding luggage…. A great experience!

Coming in the entire staff was very wonderful. The room was amazing very clean. Staff was very helpful with all my questions. Breakfast was very delicious. I will recommend this hotel to my family and friends.

Nice room, nice bathroom. Great neighborhood for goimg out. Too much plastic on the breakfast menue. Literally no view at all.

Very good

Disappointing to book the hotel for one of my team and pre pay for the room...then for them to be told they had to pay for room (again) on checkout. Really poor

It was close to everything hidden but well worth it. Our first time it was a bit to find

Brilliant location. Very helpful and friendly staff.

Breakfast was included. I was there to rest and I only had breakfast 1 day. It was good, 7/10. I slept late EVERY. SINGLE. DAY after that. Again, bed was comfortable, room was clean, and cozy. I did wipe both rooms with clorox wipes and I was pleased that the wipes didn't looked too bad. That made me more comfortable. Location is THE BEST! I walked everywhere lol, but the subway is the way to go. So, MY overall experience was great. 8/10 :) I didn't drive, cause I knew parking would've been rough and more expensive than uber. Get a cab or take the subway.

Nice place really convenient 👏

El personal muy amable! Nos ayudaron con lo que necesitábamos en todo momento. El desayuno estuvo bien equipado y siempre había personal haciendo refill, la ubicación del hotel es buena y céntrica, en pleno centro financiero de Manhattan, cerca a atracciones y a 10 minutos de una estación de subway con líneas que te conectan a los principales destinos. Lo único que hubiera podido hacer mejor la estadía es que el aire acondicionado hacía mucho ruido, el ventilador era realmente ruidoso y por las noches tuvimos que apagarlo porque no dejaba descansar, pero a parte de eso todo estuvo muy bien!

the room was a little too small, but in the end , ok the place were we had breakfast was a little to samll

The place is good. I think for the breakfast they need to give more options. With almost the same type food everyday is not interesting.

Included breakfast We did not get a cleen room service

clean and safe

Liked breakfast and its location

Friendly staff, clean, amazing breakfast, great FIDI location also near the water and subway stations. Breakfast seating area is limited for the amount of guests.

Friendly staff, clean, amazing breakfast, great FIDI location also near the water and subway stations. Breakfast seating area is limited for the amount of guests.

Comfortable bed, quiet location and clean

Comfortable bed, quiet location and clean

Clean and great location.

Really good size room, nice city view. Breakfast was good. Super convenient to most things in FIDI.

Everything

Our experience was average. There was not enough light in the room. The table lamp had one working charging port and the other was not working. Breakfast was good, and staff was also good.

Breakfast was with exact same items everyday. There should be variety and can be rotational pattern like repeat after 2 or 3 days.

Was fun to be in this part of the city for a change. Quieter on the weekend. Room is tight. Dark. No room for a suitcase. Double window drapes with one large one on the outside of the window inset wasted valuable space and makes no sense. No lamp on the desk. TV was failing, amazingly slow when using the remote. Vending machine by fitness center not working.

Was fun to be in this part of the city for a change. Quieter on the weekend. Room is tight. Dark. No room for a suitcase. Double window drapes with one large one on the outside of the window inset wasted valuable space and makes no sense. No lamp on the desk. TV was failing, amazingly slow when using the remote. Vending machine by fitness center not working.

We also had do not disturb sign on the door.

Clean room and very helpful staff.

We had an awesome stay - a few minutes from our concert venue, lots of stores/restaurants, beautiful, lively area - well maintained. Staff was helpful and friendly and breakfast was fresh with plenty of options. Rooms are on the smaller size, but it didn't bother us for an overnight. Would definitely recommend! N/A

We had an awesome stay - a few minutes from our concert venue, lots of stores/restaurants, beautiful, lively area - well maintained. Staff was helpful and friendly and breakfast was fresh with plenty of options. Rooms are on the smaller size, but it didn't bother us for an overnight. Would definitely recommend! N/A

In addition, the kitchen staff did not seem friendly. I couldn’t see where the water station was, so when I asked, one of the staff members responded rudely and said, “Either take it from the entrance or here,” in an annoyed tone. Overall, it was a disappointing experience for me

Great location. Quiet. Nice room!

Bad

Also water has to be collected from front desk

Very good

I recommend

Good

Choice of breakfast. Small breakfast room.

Superb

Superb

Only stayed one night here, but found the hotel clean, comfortable and very convenient. Room was a little on the small side, but adequate for my needs. Nice breakfast offerings, in-room coffee and friendly staff. Would recommend for those looking for a place in the seaport area of NYC.

We had a problem with our bathroom sink not draining. We told the staff about it and it was immediately resolved. Great service!

Exceptional

Very small room for the high rate.

Room was clean, and had to park on the side street

No dislikes

I enjoy the friendly staff and location. No dislikes

The hotel is exceptionally well located. Walking distance to Brooklyn Bridge, Battery Park and the area around 9/11. The rooms are small, but very adequate, clean and comfortable. The use of disposable crockery and cutlery at breakfast. Although this appears normal in the US it is seems excessive in a hotel.

Exceptional

Location was great, a short walk to main sites and subway. Staff were very helpful and accomodating. Breakfast was just right. Our room was nice, unless we wanted daylight. The window looked out into a dark alleyway which was disappointing.

LOVE staying in FiDi! This hotel is centrally located to everything I love to see! Second time I’ve stayed here and will definitely be back this fall!

Exceptional

I like the location, it is perfect! My stuff was taken from my room by house cleaning without my consent. Apart from shopping bags and receipts, I lost minor items I bought. I reported it a number of times to front desk staff and the manager and was ignored, by some politely, by some with a dose of indifference. The manager answered my complaint by informing that house cleaning denied taking anything. Not a heartfelt hospitality I have a vision of.

Beautiful and very clean

Overall great experience

Great place! Will be coming back!

Hotel is comfortable, staff are always friendly and helpful.

the room was nice, equipped enough, location us perfect! reception very kind and helpful room service (cleaning) could be better, more detailed, also during breakfast

The staff were courteous and helpful. The location was excellent! The king room was not that spacious. They took a security deposit that they said would be returned to my account soon as i checkout but that hasn't been returned yet. Quite frustrating!

Exceptional

Exceptional

Good breakfast

Superb

I had a wonderful stay at this hotel. The staff were extremely friendly, helpful, and always ready to assist with anything we needed. The hotel itself was very clean, and I was especially satisfied with the room – it was cleaned every day, with fresh sheets and a perfectly made bed, which made a big difference. I would highly recommend choosing the breakfast option, as it was excellent and a great way to start the day. The location is also fantastic – very close to the Brooklyn Bridge and with easy access to the metro, making it convenient to explore the city. Overall, I’m very happy with my experience and would definitely recommend this hotel to others.

I had a wonderful stay at this hotel. The staff were extremely friendly, helpful, and always ready to assist with anything we needed. The hotel itself was very clean, and I was especially satisfied with the room – it was cleaned every day, with fresh sheets and a perfectly made bed, which made a big difference. I would highly recommend choosing the breakfast option, as it was excellent and a great way to start the day. The location is also fantastic – very close to the Brooklyn Bridge and with easy access to the metro, making it convenient to explore the city. Overall, I’m very happy with my experience and would definitely recommend this hotel to others.

Good location. Dated and run down, lifts were very slow, 2 doesn’t seem to be enough to cater the building. My room was again dated, dusty, missing shower gel bottle, didn’t replace the water and coffee machine didn’t work.

Great location for the price!

Breakfast was good! Location excellent! Can’t complain about anything

The hotel itself has great quality. The staff are very helpful and friendly. No problems with anything in the hotel, it was convenient to subway stations and bus stops and other landmarks in the area. It was a great place to stay at for a weekend.

Great staffs and great customers service

I will come back

All things were great. No complaints. Only thing that was a little off was the light in our room kept flickering non stop but other than that the stay, the location and the staff were amazing.

We had a wonderful stay here. The staff is incredibly friendly, breakfast was good and the area is fairly quiet compared to the rest of the city. The rooms are pretty small but doable. Perfect city stay!

Close yo ferry and subway terminals.

Great stay and amazing staff

great breakfast. Location is ok. two words for Fairfield, lamp shades. You know, so you don't get blinded by the light. Lamp shades have been around for years. surprised you don't know about them. Again with the poor lighting. Big round disc at eye level in the hall and room, hard on the eyes.

The cleanliness and where it was located N/A

Solid 1 night stay blah blah blah

Amazing breakfast, staff very respectful and helpful & made the stay even more perfect (female manager) 💕

We did not stay at the property. When we arrived, we were told that they had to cancel rooms because of some problems. This was strange because, we received a confirmation and a reminder of our upcoming stay on the day of arrival. But let's assume that there was a problem - we got no call, no notification, no warning. Just standing in the lobby with no reservation. I want to add that the room was already paid for. I pointed out that this was a sloppy way of doing business, got a nonchalant "oh sorry". We really did not want to waste time just running around trying to find an accommodation, but what options did we have? They claimed that we were already booked at their sister hotel, and they were waiting for us. Well, when we arrived at the second hotel - SURPRISE - no reservation. Did we book under another name. Here we go again. So while the front desk at the 2nd property was working to accommodate us, there was an exchange of emails and phone calls between them and the first location . I overhead my name and the employee at the second location saying she would replace that reservation with my name, and give us the room. Thankfully we had a room, but what a way to treat guests. Our initial reservation included breakfast, the new one did not, so basically we paid for something that we did not receive. Just lies, and a weak apology. Will never book at this place again.

The guys at the front desk were amazing and so so helpful. They sent us to two amazing restaurants we could afford them, but the food was so good.

I liked the breakfast and the breakfast staff was very nice. I liked being able to log into streaming services on the TV in the bedroom. I liked how hot the water was in the shower. There was also a creepy bug in my room. I did not like that the only room available was on the 2nd floor and was extremely noisy. I did not like how outdated the furniture and appliances were. I did not like that there was no convenience store in the hotel.

We were in NYC for a few days and were thrilled to stay at the Fairfield Inn New York Manhattan/Financial District. Our stay could not have been any better. It is not a large property but what it lacks in size it makes up for in service, functionality, and cleanliness. We were greeted upon check-in with a smile, provided a wonderful room, and enjoyed a decent breakfast. The staff and hotel were great! It was also close to the Seaport area which made for a wonderful walk to restaurants, a view of the Brooklyn Bridge, and a nice sitting area close to the water. I would highly recommend staying at this hotel.

Yes and accommodating

Everything except the price The price

The staff are great, amenities more than adequate, breakfast had decent choices for my particular culinary needs and the room was clean and comfortable if a little on the small side.

Excellent room service. Delicious breakfast.

Breakfast was included and the staff were very helpful. Quick check in and check out.

Staff was very friendly, especially the housekeepers and breakfast staffs. The location is excellent. Room was cleaned and made up very well each day. It’s a pretty small area for breakfast so can get very crowded when I was there for the last hour.

Clean rooms wonderful staff!

Comfy and the staff were friendly

The hotel is located in a pretty nice area of the financial district. Very quiet but still close enough to many places. Service was great too. Shoutout to the front desk staff they were extremely nice and friendly! Breakfast was pretty good as well, they offered a variety of options! No complaints!

The staff is really helpful and wonderful. The breakfast is very good and the rooms have it all. The street is super cute and close to the pier! Highly recommend.

Our bathroom door lock kept getting stuck, unable to open from the inside unless someone from outside push it in. Room 901

Nice breakfast

Room was fairly clean - bathroom seemed to need to be updated - looked worn

.

honestly decent for the price, def NOT five star, but who cares three stars plopped right in manhattan is still pretty great!

Great location and breakfast was nice and convenient! Staff were helpful and friendly

Great location. Easy to get around form downtown nyc

Great spot

Amazing staff

Good place. Sleep quiet in NYC financial district area!

Highly recommended. Clean room. Good breakfast. Repeatable.

However, had breakfast dailly. I do not take cheese. All though my 9 nights stay, boiled eggs was provided twice. The omelette and scramble eggs provided on the other days were made with cheese thereby giving me no other choice. That was a disappointment.

Breakfast with very good variety, and good service.

Good location with free breakfast

A bit isolated

This place was the perfect budget hotel in a great location. The free breakfast was very good, the bed was comfy, the front desk staff were nice, the elevators worked, etc. The room was tiny, it wasn't the most renovated space, or cutest vibe, but for less than $200 a night, it was an excellent place to stay. If you get a good deal, this was the perfect hotel for my week-long vacation. I saved so much money from the free breakfast and coffee every day.

Yes.

Wonderful

They do not have a restrooms in the lobby

very good

Very good! Clean and comfortable. Great and helpful staff. Great neighborhood with lots of amenities nearby.

Small building

Staff were helpful and friendly, the room was clean and the bed very comfortable!

Staff

Staff

The hotel itself wasn't that special and the breakfast was kind of bad (at least from a European pov as I'm used to healthy and nutritious breakfast). BUT - the reception staff was the kindest and most service-oriented staff I've ever come across in all my world traveling. They should all get a raise! Especially one of the newer guys, Dominijk, incredibly kind and helpful. For that alone I would come back.

The hotel itself wasn't that special and the breakfast was kind of bad (at least from a European pov as I'm used to healthy and nutritious breakfast). BUT - the reception staff was the kindest and most service-oriented staff I've ever come across in all my world traveling. They should all get a raise! Especially one of the newer guys, Dominijk, incredibly kind and helpful. For that alone I would come back.

Nothing I was more like a motel than a hotel veey outdated and unkept. You could tell the room are not cleaned and takin care of. Even down to the look was two hour behind the actual time. Just a horrible stay

Excellent customer service!

Excellent customer service!

The staf!!! Absolutely amazing ? ? ? made it a 5 star service Cleanliness of the room. No closet or hardly any drawers. Old furniture

I didn’t get my receipt for the hotel stay

I didn’t get my receipt for the hotel stay

Nice location in the financial district, albeit at a slight walking distance from the nearest subway stops. Friendly staff, and a really fulfilling breakfast.

Nice location, solid breakfast if you come on time when there are not too many people. I got a room which had doors to the room next to it. Nothing strange, except you can hear whatever they are talking about very clearly. On the day of check out, I planned to shower at 11am, but there was no hot water. I called reception, they said there is a problem with the boiler and it would be fixed around 3-4 pm. Well, my checkout is noon, so can I get late checkout until 6pm for compensation. NO, ONLY UNTIL 1PM. Later he said the latest it can be 3pm. I had plans to visit some other places before I left the city so that didn't fit me. At the end they told me to wait a bit as an engineer just arrived, maybe he will fix it sooner. I shower in cold water and left disappointed around 1PM. If you read other people complains on Google you'll see that many people complain about water problem.

Clean rm nice staff

Clean rm nice staff

Staff was very friendly, room service was excellent

Very good from all aspects

Very good from all aspects

Exceptional

Exceptional

Great and affordable hotel. Perfect distance to walk around fidi

Great and affordable hotel. Perfect distance to walk around fidi

Clean room and fast check in

Clean room and fast check in

Clean comfortable room. Very friendly helpful staff.

Clean comfortable room. Very friendly helpful staff.

All of the above

All of the above

Great service! Housekeeping everyday! Breakfast okay but not bad. Location 1000000/10! I would stay again.

Great service! Housekeeping everyday! Breakfast okay but not bad. Location 1000000/10! I would stay again.

Comfortable bed, clean and quiet. Close to Trains, Staten island ferry and restaurants

Comfortable bed, clean and quiet. Close to Trains, Staten island ferry and restaurants

Awesome staff! So helpful and kind!

Awesome staff! So helpful and kind!

N/a

N/a

Everything was great. Clean rooms, very friendly staff. Breakfast was basic, but tbh what more do you eat at home for breakfast. Overall great stay.

Everything was great. Clean rooms, very friendly staff. Breakfast was basic, but tbh what more do you eat at home for breakfast. Overall great stay.

The front desk was very friendly and helpful, great service! We loved the breakfast in the morning, and the opportunity to prepare snacks (cream cheese bagels, fruits) for the day. But make sure to arrive early as the breakfast area is small and gets *very* crowded (the staff warned us, too). There was a 5-10 min wait for the two elevators at times. Most rooms face a windowless wall of another hotel just across a small street, but it was fine with us. The room was small but clean and the mattress was very comfortable! Great stay in a great area of NYC — we thoroughly enjoyed it!

The front desk was very friendly and helpful, great service! We loved the breakfast in the morning, and the opportunity to prepare snacks (cream cheese bagels, fruits) for the day. But make sure to arrive early as the breakfast area is small and gets *very* crowded (the staff warned us, too). There was a 5-10 min wait for the two elevators at times. Most rooms face a windowless wall of another hotel just across a small street, but it was fine with us. The room was small but clean and the mattress was very comfortable! Great stay in a great area of NYC — we thoroughly enjoyed it!

Room and breakfast were great. Maybe a little more light inside the room?

Yes everything was excellent and the staff was remarkable!

Yes everything was excellent and the staff was remarkable!

Excelente breakfast

Excelente breakfast

Hotel was not recently refurbished as we expected, with room looking a little worn and damaged. Noisy heating and mini fridge.

Hotel was not recently refurbished as we expected, with room looking a little worn and damaged. Noisy heating and mini fridge.

My husband & i stayed here for 4 nights for our NYC trip. Good location & good stay. They cleaned & gave us clean towels every day. Breakfast was good-hot! near by 24hr foods. 15 min walk to the brooklyn bridge. 20min walk to the memorial & point view of the statue of liberty No complaints

Breakfast: OK, but vegetables missing.

The room was spotless and the staff was friendly, very quiet

The room was spotless and the staff was friendly, very quiet

This Hotel & Staff went far and beyond to help me. I always have difficulties with my OCD and things have to be in order out i get panicy. They helped with the use of their Printer. Was happy to find out the printing would be Complimentary. They were very nice every Staff member even the cleaning staff. I was there for an Event. And i was comfortable and felt safe. I'll be back again guys. Great family atmosphere, great Hot & Cold Breakfast. Thank you and I'll be back again.

This Hotel & Staff went far and beyond to help me. I always have difficulties with my OCD and things have to be in order out i get panicy. They helped with the use of their Printer. Was happy to find out the printing would be Complimentary. They were very nice every Staff member even the cleaning staff. I was there for an Event. And i was comfortable and felt safe. I'll be back again guys. Great family atmosphere, great Hot & Cold Breakfast. Thank you and I'll be back again.

Friendly atmosphere, very helpful!!!

Horrible view and my bathroom backed up is was gross heater didn’t work either

All good. Breakfast was a nice bonus because we didn’t have to spend money on a meal everyday. Room was as expected. We only needed a few extra pillows. They brought them up before bedtime.

All good. Breakfast was a nice bonus because we didn’t have to spend money on a meal everyday. Room was as expected. We only needed a few extra pillows. They brought them up before bedtime.

Hospitalidad, limpieza, desayuno, servicio de calidad.

Hospitalidad, limpieza, desayuno, servicio de calidad.

We had the shower ceiling falling in and we had to move rooms. It was very inconvenient and we understand that it was not their fault but there was no type of compensation i

We had the shower ceiling falling in and we had to move rooms. It was very inconvenient and we understand that it was not their fault but there was no type of compensation i

Na

Na

Great location, close to the subway and 9/11 memorial and Wall Street all in walking distance

Great location, close to the subway and 9/11 memorial and Wall Street all in walking distance

Room was clean, Hotel was nice, breakfast was good, customer service was excellent and the hotel was in a great area in the financial district close to the Pier, Brooklyn bridge, 911 memorial and China Town. I will definitely be back.

Room was clean, Hotel was nice, breakfast was good, customer service was excellent and the hotel was in a great area in the financial district close to the Pier, Brooklyn bridge, 911 memorial and China Town. I will definitely be back.

Decent

Decent

breakfast included rooms are wayy to small

Clean rooms, staff were nice, breakfast was good.

Clean rooms, staff were nice, breakfast was good.

Clean and quiet

Clean and quiet

The room was spotless and staff were efficient.

The room was spotless and staff were efficient.

Staff

Staff

Room was very clean and comfy. Wish there were more seating for breakfast - air was VERY full at 8 am.

Room was very clean and comfy. Wish there were more seating for breakfast - air was VERY full at 8 am.

Clean

Clean

Everything was great except that it was very noisy throughout night/into early a.m. Not sure construction but sounded like cranes and garbage trucks.

Everything was great except that it was very noisy throughout night/into early a.m. Not sure construction but sounded like cranes and garbage trucks.

Just not as close to subway as I would have liked but besides that pretty cool

Just not as close to subway as I would have liked but besides that pretty cool

Yes to all

Yes to all

The room was very small, but clean.

The room was very small, but clean.

Staff was very friendly, room was clean and breakfast was good

Staff was very friendly, room was clean and breakfast was good

The only problem is that there’s no toiletries

The only problem is that there’s no toiletries

Top notch staff , good breakfast . Very clean. Excellent location .

Top notch staff , good breakfast . Very clean. Excellent location .

It was my 4th time staying at this hotel. Overall is a good accommodation located in

It was my 4th time staying at this hotel. Overall is a good accommodation located in

Front staff is not

Front staff is not

great breakfast, although quite crowded, but very well run for the amount of guests they handle

great breakfast, although quite crowded, but very well run for the amount of guests they handle

Clean room. Good breakfast

Clean room. Good breakfast

The room is way too small for the amount the we paid, too uncomfortable if you have more than 1 luggage. Front desk who assisted us are very nice and they made sure the check-in process was smooth. The hotel has free breakfast but we were not able to have it. The description when we booked the hotel was not represented well so we were surprised upon arrival into our room.

The room is way too small for the amount the we paid, too uncomfortable if you have more than 1 luggage. Front desk who assisted us are very nice and they made sure the check-in process was smooth. The hotel has free breakfast but we were not able to have it. The description when we booked the hotel was not represented well so we were surprised upon arrival into our room.

Very nice room

Very nice room

Hotel was very clean and Jonathan at the desk was so great! Def will stay again

Hotel was very clean and Jonathan at the desk was so great! Def will stay again

Great breakfast, good location (multiple subway lines within a short walk), quiet aside from occasional door slams.

Great breakfast, good location (multiple subway lines within a short walk), quiet aside from occasional door slams.

Heating system was too loud when kicks in. Bed sheets were clean and pressed! My favorite! Breakfast was hectic, breakfast sitting area is too small for the number of people staying. ( didn’t have it) Not a deal breaker for me. Plenty of coffee shops around the corner. Overnight I lit worked for me!

The staff was friendly and the breakfast was delicious.

Room, amenities. Room was too small our sink bathrrom was clogged, never came to fix it. Breakfast was not good. I have been to other Fairfield’s but this was the same breakfast every day. Boring.

The first two days there was little food. No shmear for the bagels. The milk was locked up.

NA

Booked a room with king size bed, also it looked very spacious from the pictures and said it has city view from room but got small congested room with no city view, instead big wall view from room. It was terrible. Bed was also not king. Cleanliness was like cheap motel room, Not worth it for $400 per night.

The room felt so crowded and charging ports were broken, I called for room service 3 times one day and no one answered. I called following day and they said some one would go up next day in the morning, again no one showed up.

All the above

Great place good continental breakfast

Stayed for 2 nights .clean.Nice stay .Good Breakfast .front desk Staff every Nice and Freindly .will visit again .Thank you

Great location, very clean and tidy, nice and friendly staff

Clean rooms, great staff, and great location! The only down side was that i could hear everything inside the room. The rooms were very noisy but it was ok. Overvall it was good!

It was a great location, staff were helpful, nice room, good morning breakfast.

Room was perfect for the three of us.

All good

Clean

Good room

Typical American midrange hotel in NYC - far too expensive for what it was

Good stay!

Very loud hotel

Breakfast was good. Room was clean. Convenient location

Clean room could have been more spacious but overall 10/10 free breakfast great location parking $32.00 but must validate with hotel 2 blocks away not a far walk.

Loud doors at all hours, iron broken, get steamers

Good breakfast! Good service

Front desk staff were very helpful and stored luggage for me until check-in. They gave me several recommendations for places to eat, which did not disappoint!

Aged and small rooms. Like really small! And hard to find parking anywhere if you own a truck.

Room smells like piss and asking and very thin wall the next door super loud children screaming til 12 am asking for a new room but they can’t switch

Clean room, amenities

The room was clean, although some of the shower products were empty. The room was a bit small. The staff was nice and the breakfast was good.

friendly, tidy. great breakfast

All staff were really kind. Thanks

I got a good deal price. I liked everything.

Heating in the room didn’t work

Room was clean.

Perfect, easy check-in & great customer service.

Room smell

Parking is convenient, rooms are small

Clean room and great stay

Clean, friendly staff, accessible to restaurants and the subway station.

Spotless, courteous staff, well situated

Perfect launching spot for getting to Cruise terminal

The elevator was slow, but everything else was grand.

If you don't have high expectations, you won't be disappointed. Miniscule room and good-sized bathrooms. People take way more pork than they should or will eat. No view and zero natural light. Add extra time due to waiting for the elevators.

Yes, the Best.

Very clean, great location, quiet, decent-sized room and very friendly staff!

Very minimalistic

My room was small but very clean and quiet. I had all the amenities I needed. My room was cleaned and restocked every day I was there. The staff was courteous and friendly, always with a smile and a kind word. I enjoyed staying at this location and when i return to NYC, it will be the first place I check back into!

Room is very clean

Room was clean comfortable, zero view, some appointments a little worn but no big deal. Waiting for elevator for the breakfast took a while. Staff very helpful.

Enjoyed our stay, room was clean, breakfast was a bonus, walking distance to many attractions, subway station about 10min walk away. Staff was very accommodating

Awesome attention and services.

Very disappointing stay. The room was plain and overpriced, the bed was extremely low, and the accessible bathroom lacked essentials. No room service and barely any lobby. I wouldn’t recommend this hotel.

Bathroom had broken shelves, broken TP holder, threadbare towels, so small, no hooks. Ran out of tissues each day due to stingy replenishment. No luggage racks in room, none available per the staff. This is a hotel, a Marriott!! Decor was dark, drab, brown. Such a tight room. Reception area small, water spigots for guests were broken and leaking each day. Cleanliness was only fair. Reception staff were the best part of my experience but I won't return.

Room very clean . Staff excellent

Positives - beds were comfortable, blackout curtains were good; location was fabulous, was quiet, near to subway and River, lots of bars and food outlets - highly recommend this area if you want to escape the madness! Staff were really welcoming and friendly, the breakfast staff were lovely and worked really hard. Although breakfast was really busy and we sometimes had to wait for a table, food was plentiful and perfect for setting us up for the day.

The front desk hang up on me when I made a comment regarding out of service elevator. We stayed on the 25th floor, so you can imagine how many floors my husband took to get to the 25th floor.

Great buffet breakfast and good sized room.

We needed a last minute hotel and Fairfield had availability for us at a reasonable price. Service was fantastic, we arrived early and they provided us with a room before check in time. Staff were very accommodating and friendly. Room was clean and bed was fantastic- comfy and big! Room was a little small as there wasn’t a lot of space to store our cases anywhere and there wasn’t a lot of space in the bathroom to store toiletries. Bathroom itself was a nice size and shower was good! Room was quiet from outside noise and neighbours. We never took full advantage of the free breakfast, however there was a good selection of breakfast foods and beverages. Location was amazing, in a nice area near the pier for a good walk and very close to the sights in FiDi. Nearest subway station less than a 10 minute walk away and is a great hub for tourists as you can come and rest during the busy days. Would highly recommend this hotel!

Hospitality was superb!!

Clean rooms

Excellent staff and a wonderful FIDI location

The rooms very run down and old. Shower would not drain and was never repaired after our request. Elevators not functioning some days and we took stairs. Absolute terrible conditions for $600 per night.

Staff not to knowledgeable about directions and landmarks surrounding the hotel but otherwise the hotel was good for its value.

The location is very good. The breakfast spread was pretty good. The rooms are clean and the staff is good.

The room was beautiful and the staff was so helpful

Good breakfast.

Our room was small but quiet, comfortable and enjoyable.We found the STAFF super helpful, kind and service driven. Their bosses should take note!

Yes

The hotel is shops nearby ,staff friendly, breakfast is good .

My only negatives were the hotel doors slam. My neighbors came in (each night of my stay) around 3:00 in the moriing and let their doors slam shut. It woke me up multiple times each night and that was rather annoying.

Great location close to subway. Room was noisy at night. Breakfast is great.

Really noisy due to roadway traffic. Don’t stay without ear plugs

- initial room had a mattress and headboard with blood stains, requested to change rooms - water area in the lobby had many flies around - thin walls and can hear everything happening on the floor I was here for a quick business trip and needed a few hours of sleep so i simply tolerated it. Will not return. Staff was friendly, especially the breakfast crew.

Convenient location. Clean, basic room. Comfortable queen bed. Complementary breakfast. Lots of street noise even on higher floors, also very loud hvac in room. Room was missing a lamp on nightstand.

good

Very nice staff and the breakfast which is probably standard Fairfield, was very good in quality. The noise level was also very good - substantial construction and minimal noise transfer between rooms and the also the elevator.

….

The staff were great!

The 2 ladies that helped check us in were absolutely the BEST...and the rest of the staff were very friendly and helpful.

I don't recommend this hotel for a family. I arrived very late night to hotel with my family. The area at the hotel is very bad with a

Me and my family will definitely visit again.

Amazing stay

I had a wonderful stay in July in celebration of my birthday. The dining area was under construction due to renovations, but breakfast was still provided every morning. Refreshing iced lemon water was provided all day in front of the main floor elevator. I was grateful to fill up my water bottle daily and have it as I explored the city in the summer heat. My room was pristine and cozy. My visit was a solo trip so the room was the perfect size for me. The bed was very comfortable, and I slept well every night. The bathroom was clean, modern and spacious with a large standalone shower. The hotel is on the East River close to Pier 11, Piers 15-17 and a short walk from the Brooklyn Bridge. The Clipper ship was visible every day when leaving or returning from the hotel. I loved my stay and when I visit New York in the future, I’d love to stay here again.

This is my first time visiting New York and my experience was so positive. I love the fact that the hotel was in walkable distance to subway and many attractions. Walking along the water at night and checking out the lit up Manhattan bridge. I felt very safe walking anywhere around rhe hotel.

Excellent customer service from staff

Good

N/A

Staff was very helpful.

The behavior was shocking — disrespectful, dismissive, and completely unacceptable. After a long argument, we finally got the right keys, but still no assistance. This kind of treatment is a disgrace to any hotel that claims to care about its guests. We are extremely annoyed, upset, and deeply disappointed by this experience. The lack of professionalism and outright rudeness at the front desk reflects very poorly on this hotel. If you value honesty, respect, or even basic hospitality, avoid this hotel at all costs.

Room was clean, staff very attentive and the breakfast was very good!

Nice location with easy access to all of NYC

Morning Breakfast and coffee being included saved time

Right away the details were wrongly advertised, the hotel is boxed in all sides with no views. Before checking in I specifically requested for a room with a view and the customer support agent confirmed that, but upon reaching the hotel, I was told that there were no rooms with a view. I was then offered a room for disabled guests which had a street view. The room itself has no luggage stand(this is a disabled room btw), No locker, No microwave, very very shabby bathroom, the rooms had no sound proofing and heard loud noised like gushing water, slamming doors all throughout my stay. The worst experience was that a Marriott hotel didn't have water bottles for over 3 days. They said their supplies hadn't come. A hotel that has no drinking water. Will never stay here again.

Good location and transport access

Great price in a prime spot for New York with things to do around every corner

Easy walk to my concert destination

The breakfast was better than expected. There was warm food with sausage, bacon, and eggs. Bagels, muffins, cereal were also provided. The oatmeal bar was a nice addition. It offered nuts, and other toppings that most facilities do not offer.

NA

I’ve been here a couple of times.

I was very happy with the hotel service.

The room was too small

Fantastic location on a quiet street but very walkable to lots of sites, especially good for the seaport area. The front desk staff was terrific: smiley, friendly, chatty, helpful. The need to up most of the room, but that’s NYC real estate right? Still, a very comfy room and bed. Housekeeping took care of us very well. Everything was clean and comfortable. Only negative was the breakfast area got very crowded, but there are plenty of other breakfast dining options nearby.

x

Very nice hotel near the river. Safe and quiet.

Comfy, easy to get to places....ideal way to explore NYC!

This hotel was a short walk from the Pier on the water close to the Brooklyn Bridge. Lots of activity in this area with nice restaurants too.

Great location and friendly staff. Let us keep our bags there after checkout and pick up later in the day. An unbeatable deal for a quiet clean hotel in manhattan.

Perfect location for access to Wall Street and nearby areas

Everything was fine, the breakfast, the cleaning of the rooms, fresh water at the front desk, just the location of the hotel is the inconvenient, I found dirty outside and unsafe.

Useless rooms

Smooth check in, close to everything, service was great and attentive.

What I didn’t like the room. The bathroom was not clean. You have to do better.

My overall stay was excellent. The bed and pillows were very comfortable. I have stayed at other hotels where I woke up with a crick in my neck. So, it was a welcome relief that I was able to sleep very comfortably. The only drawback was that the room was smaller than I anticipated

Showers have low flow and are not very hot. Breakfast is pretty good nice variety. Staff is friendly and accommodating.

Nice stay

Good hospitality

Lobby was under renovation

It was a great stay! Thanks to all!

Everything was perfect, from location to being exceptionally clean and great customer service. The walls are pretty thin and you can hear the neighbors but that didn't bother me. For the price it was worth every cent! Walkable distance to World Trade Center and the Battery Park.

Meh at best.

It’s well located but the garbage is next to the hotel and has rats , not in the hotel , outside the hotel . The window need to be clean , but it’s well located , nice staff . The breakfast needs an upgrade . Anyway we had a nice stay .

One of the worst properties I’ve stayed in, I was given a smoke room disguised as non some

Lobby is under renovation but the fume is terrible. Room is extremely tiny. There is no view of the water like the pictures suggest.

Overall, my stay here at the Fairfield Inn was good. Gio, the overnight front desk attendant made my stay go from just "okay" to "good!" He was very accommodating and made arrangements to make my first time in NYC a better experience and I thank him for that. The construction work was a little annoying, it made the dining room area/lobby very crowded at times. However, i'd stay here again.

Nice small room

The hotel is not old, but also not new. Unfortunately, during my 2 weeks stay, they were renovating the lobby, which presented severe limitations in that area, which is rather small for a 31 floors hotel, and where the breakfast buffet is served. But I gather, that the area was being optimised and when finished, it'll be a nice place to spend time and have breakfast. Unfortunately, I did not have luck on those days f my stay, as the works wee carried out throughout the entire time I was there. The breakfast is OK and makes the hotel really worth it regarding the overall price (hopefully they will not put it up after the lobby renovations!). The room was not big, but confortable, clean and with a nice and ample bathroom, AC working well. The staff at the front was great, they were always very friendly and helpful, a real plus of this hotel. The location is also great, 100m from the east river and pier 15. There are nice restaurants in the area and also good access with Fulton Station close to it. And the lifts (2x) are incredibly fast!. I suggest though, that if you decide to have breakfast there, that you go early, as, in spite of the renovations, the space is too small for the size of the building, and it gets crowded towards the end (9:30 AM). Overall, this was a very pleasant experience, in spite of the lobby renovations. I would gladly spend time there again.

A

The pictures were misleading. Very small lobby. Breakfast not great. Needs updating and cleaning in common areas.

Staff was nice and place was clean. The lobby area was under renovations and made everything tight. Our room was by the ice machine and it was loud, the air smelt like weed and cigs all night, and the street was loud at all hours.

The dining area is very small and very crowded. Even though it was notified beforehand but due to construction in lobby it was very loud (could have easily taken a break during breakfast hours!). I had two rooms, very similar but one of them had half white half warm lights and other all warm lights. Which shows the “patch up” work done to maintain apartment building, no real effort put to maintain building. Hate white lights

Very outdated, terrible customer service, no amenities

The whole stayed here is a BIG MISTAKE! Yes, i am so pissed and regret it. Rude staff! Not even an headsup about on-going construction and dining situation for breakfast! Checking desk staff are so cold cold heart. NEVER AGAIN!!!

I have stayed at this hotel before and like it very much. It is so convenient and has a wonderful breakfast. The only thing I was disappointed in this time is that they were repainting some areas of the hotel, such as the reception and the breakfast area, but I was glad to see that they are keeping the place kept up. I definitely would return again.

Tiny

Buen hotel...llegamos y estaban en construccion en lobby y frontdesk.Buen servicio en el desayuno y delicioso!Cuarto limpio y comodo. Empleados muy cortes y serviciales!!

They are under construction so appearance not the greatest. The room was so small it looks like a box. No water no body wash. Not a lot of variety with breakfast

The hotel was good and great location. Very convenient where I needed to go. And especially the stuff were courteous and fantastic... 2 things and it would a perfect stay: the shower water pressure was too weak and not unavailable for lower body. And the elevator were super fast but we had to wait longer time to access them.

The room was larger than we imagined. Nice, big shower! They cleaned our room timely each day. Great variety at breakfast. Friendly staff. Would recommend!

Nice touch with TV welcome message. Smooth check in and out.

They were remodeling the reception.

M

Nice hotel. Basic facilities in the Wall St area, free coffee and buffet breakfast.

By the time I got to the hotel I was too tired to make a scene

Great experience

ideal location for this trip

2nd time staying here great customer service. Definitely recommend

It was a fantastic stay close to South Street Seaport and great food options around!

Great stay

Really good

This property does not look anything like the pictures listed on the website. The view in your room is completely blocked by another high rise building. There is no bar, and the daily breakfast is minimal. Overall I would never stay at this facility again due to the fact the view is non existent and overall facility is very small and compact.

Nice staff, clean room!

Good

Water drainage problems in the shower! Water clogged!

very nice hotel. good breakfast served every morning :)

Quiet on the weekend and less outside ambient noise as the Financial District is at rest. Great for long walkabouts in NYC

Beautiful area directly behind South Street Seaport and with a river view in the hotel room what a great visual experience.Tribeca is a wonderful joyride enjoyed by oneself and with others also there is a plethora of family opportunities awaiting you.

Goooooood!

Expected updated rooms. We stayed 3 nights and it was affordable; however, it was an older building. The location was convenient.

Joseph, Chacon, Yahnesh & Samatha - were ALL SO HELPFUL DURING MY TRIP!!

Staff is amazing! The hotel is clean and near great places to eat by the Seaport. Will stay again. Thank you!

Breakfast was good and the room was clean. Excellent price/ quality given its exceptional location!