Distrikt Hotel New York City, Tapestry Collection by Hilton

Good location. The shower needs an actual door and could use a different shower head. Other than that is was a great stay.

No real amenities. The hotel was so small but it was fairly clean. Not my favorite of the Hilton brand.

Fridge didn’t work. The lobby and halls smelled horrible! One elevator working.

Overall, I thought the property was in a great location. My room was clean and comfortable, and it was a good size by New York standards. The elevator was being worked on, so it took a bit to get to and from my floor.

Conveniently located to times square and almost anything else you might want

Convinced

Good

Exceptional

Room: our room was great. Had a fridge. One thing I did not like was the shower. There is no barrier so the water is just there in the bathroom. Bring slipper or flip flops. Amenities/restaurant: wish there was an ice bucket machine. We ordered food from the restaurant/bar and it was good! It was nice not having to search for food outside of the hotel.

All staff were helpful and very friendly. I wish the elevator repair were completed, but nothing to be done about that.

This is a no-fuss hotel. check-in is quick, staff is well informed. From the resort fee, the hotel provides you approx.$29 Buck for beverages etc. It's a win win situation. Rooms are clean and good sized compared to other midtown hotels.

N/A

Location. Value for dollars. Comfortable bed. My room shower door could be opened passed certain point making it hard to get in and out.

We love this hotel. This is our second stay. Robbie goes above and beyond for his guests. N/A

Location. Value for dollars. Comfortable bed. My room shower door could be opened passed certain point making it hard to get in and out.

Extremely overpriced. The room is worn out and staled. Only one elevator servicing 20+ floors, the wait time is very long. The bed is very uncomfortable and the AC is very noisy. Plus the hotel charges $29 a night extra fee mandatory.

Stayed at previous hotels in area not as nice.

room was spcious

room was spcious

The room was fine, though we needed to have a check by staff for bedbugs because of a bite that occurred during our stay. The staff, especially Robbi, were very helpful, though there seemed to be difficulty for him to reach decision makers. We also were charged for food instead of it being dealt with as part of the resort fee. But the location is good and the room was comfortable.

Ok

I was expecting a buffet. Instead it was order at the counter. It was "free" in that the cost was deducted from your $29 daily "resort fee." Note: this is NOT a resort. It was almost impossible to get a cup of coffee. The machine kept jamming or dishing out pale brown sewer water, and an old style coffee urn with lever was always empty.

We were here one night to celebrate our anniversary and Chrissy the supervisor was incredible providing us with a gift bag and personal written note! Superb personal touch! The room was clean and cozy and staff were friendly. Would definitely stay again.

Very good

One working elevator

Great location, cleanliness and the staff was great One working elevator

Good

The good, the room was good size and clean. They came up with a mandatory fee of $29 daily that was not informed before, supposedly to cover the internet, which I didn’t use, the gym I didn’t use and food I couldn’t used before it expired the day of checkout. One elevator for a 30+ floors, because they are taking five months to fix the other one, in the middle of summer. So the experience wasn’t great.

Exceptional

Such a great Mother’s Day weekend at the hotel! The staff is so kind and friendly, the hotel is beautiful and it is so close to everything! Everytime I come to NY from Orlando I stay here and I can’t wait to return! Thank you all for another wonderful stay! My daughter and I had a great time!

The hotel is in a great location. Easy access to Theater shows, the High Line, Times Square and many restaurants. It is reasonably priced for NY and the staff is very friendly and helpful. The only glitch was one elevator was not working (being serviced) so getting up and down at peak times was difficult. As this is a temporary situation I will definately go back.

The design & clean room

Elevators acting up every day, staff was a bit disjointed, somewhat friendly sometimes not. Forced to pay for daily meals that weren’t that great to be honest.

Naya from the bar was great Room was too high up and ac made a weird noise. When reporting to staff they would not move us to a different room. Charged multiple cards even though they should’ve only charged the one I booked with

Everything Everything

Everything Everything

Naya from the bar was great Room was too high up and ac made a weird noise. When reporting to staff they would not move us to a different room. Charged multiple cards even though they should’ve only charged the one I booked with

It was great. Bar area was intimate and convenient. Only issue was challenges with elevator, but manageable.

Everything is always great with my stays here! They only have one elevator working at the moment. So long waits especially at check out

Everything is always great with my stays here! They only have one elevator working at the moment. So long waits especially at check out

Goods overall

Exceptional

A quick two-night stay. Staff were all friendly and helpful. Room was quiet (for New York) and comfortable.

Exceptional

Only negative was one elevator was out and the other very slow.

THE ROOM WAS GREAT AND CLEAN AND THE CLEANING STAFF WAS GREAT AND POLITE AND THE LOUNGE WAS GREAT AND THE DRINKS WERE GREAT THE BAR TENDER SHE WAS SO POLITE AND SUCH A GREAT PERSON LOVE MY STAY THERE

The staff was great. Very friendly and accomodating..

Superb

The staff was very friendly. We parked at the parking garage on 39th Street behind the hotel. They have a deal with them.

Muy buena ubicación para moverse por la ciudad y excelente todo en el hotel

Exceptional

Everything was perfect

Bar and drink in the evening. Front desk was friendly and very attentive. Allowed me to late checkout as my ride was picking me up later than noon.

Superb

Overall the staffs are friendly. Location was very good

N/A

Great location N/A

Great location, amazing staff from front desk to bar and kitchen, everyone was so friendly and helpful. Just wished washroom had more counter space and more storage in the room. Thank you Distrikt hotel !!

Great location for traveling with teen Girl Scouts.

Great area.

We had to check in a little early due to my friend not feeling well. They gave us a room and even upgraded us to a better room! It was incredibly nice! Everything was wonderful, Comfortable bed, walk in shower and the staff was AMAZING! The food in the bar area of the hotel was not great, fries too hard to eat, cinnamon roll completely hollow. The elevators seem to take forever to get to the higher floors when I wanted to go down.

THE ROOM WAS GREAT AND CLEAN AND THE CLEANING STAFF WAS GREAT AND POLITE AND THE LOUNGE WAS GREAT AND THE DRINKS WERE GREAT THE BAR TENDER SHE WAS SO POLITE AND SUCH A GREAT PERSON LOVE MY STAY THERE

We had to check in a little early due to my friend not feeling well. They gave us a room and even upgraded us to a better room! It was incredibly nice! Everything was wonderful, Comfortable bed, walk in shower and the staff was AMAZING! The food in the bar area of the hotel was not great, fries too hard to eat, cinnamon roll completely hollow. The elevators seem to take forever to get to the higher floors when I wanted to go down.

Rooms were decent for the price in NYC. They are tiny and a dresser would better serve the room than a desk. There was little to no counter space in the bathroom. Stayed in better (and worse) at this price point.

Very good

Exceptional

it is a very conservative company, apparently, as Fox News was on the lounge tv during the entire stay and there were Christian pamphlets on display in the lobby area

Very nice staff, convenient hotel at a good price.

Short walk to javits and close to port authority if needed

Bruce please. Highly recommend. That is amazing. Be sure to use their car service Great location

This hotel was clean and fine for a quick stay but what made it 5 sat was the staff. They were friendly, helpful and a pleasure. We watched them help someone who arrived at the wrong hotel for 15 minutes just to be kind. Made the stay.

This hotel was clean and fine for a quick stay but what made it 5 sat was the staff. They were friendly, helpful and a pleasure. We watched them help someone who arrived at the wrong hotel for 15 minutes just to be kind. Made the stay.

The room was clean and staff was courteous. Hotel was quiet. It would have been nice if I could place a hotel restaurant order by phone, or on the tv, or even from the QR code I scanned in the room to see the menu. The room phone didn't work so I had to call the front desk from my cell. Update the rooms and your amenities and it would be all good. Overall ok experience.

The room was clean and staff was courteous. Hotel was quiet. It would have been nice if I could place a hotel restaurant order by phone, or on the tv, or even from the QR code I scanned in the room to see the menu. The room phone didn't work so I had to call the front desk from my cell. Update the rooms and your amenities and it would be all good. Overall ok experience.

Clean rooms, courteous friendly staff, and a fair price for the location.

Clean rooms, courteous friendly staff, and a fair price for the location.

Last minute reservation on February 13. Clean, pleasant, mandatory $29 fee easily used for breakfast

Last minute reservation on February 13. Clean, pleasant, mandatory $29 fee easily used for breakfast

Great staff!! Very kind and personable bith at thd desk and in the bar. I will stay here again.

Great staff!! Very kind and personable bith at thd desk and in the bar. I will stay here again.

the staff was warm, helpful and attentive. the room was clean and amenities great.

the staff was warm, helpful and attentive. the room was clean and amenities great.

I arrived and my reservation was canceled. First I was told Expedia canceled. I contacted Expedia and they stated hotel canceled saying it was my card. Even though it was the same card I used to Re-book my stay at hotel. Then the heater never turned off in the room. The thermostat on wall did nothing. Turned it off and the heater would not turn off. Had to open the window with 2 degree temps trying to survive the desert heat wave in the room.

I arrived and my reservation was canceled. First I was told Expedia canceled. I contacted Expedia and they stated hotel canceled saying it was my card. Even though it was the same card I used to Re-book my stay at hotel. Then the heater never turned off in the room. The thermostat on wall did nothing. Turned it off and the heater would not turn off. Had to open the window with 2 degree temps trying to survive the desert heat wave in the room.

Accommodating staff!

Accommodating staff!

The staff were really bigger and I liked the choices for breakfast. Really good coffee :-)

The staff were really bigger and I liked the choices for breakfast. Really good coffee :-)

Not worth the money.

Not worth the money.

Superb

Location was ideal, close to Time Sqaure, bus station and underground stations. No coffee/tea making facilities in the room

Location was ideal, close to Time Sqaure, bus station and underground stations. No coffee/tea making facilities in the room

Clean, nice staff and perfect area.

Clean, nice staff and perfect area.

Comfy room. Great location. you have to ay an additional $29 a night but it can be used on food . Wish it was optional as felt I hadto eat in hotel to get mymoney back

Comfy room. Great location. you have to ay an additional $29 a night but it can be used on food . Wish it was optional as felt I hadto eat in hotel to get mymoney back

Location was nice I did not at all like that I was charged additionally for the $50 for some amenities upon checking in. I was caught off guard and it was presented as urgent it was no big deal because some if it you can use as a credit at the restaurant. I did not at all like that. And you bartenders personality leaves something to be desired.

The room itself was very cozy and clean. Beds were comfortable. The location was ideal and everywhere was walkable. Staff was rude when I arrived and spent too much time talking to each other about unrelated issues while I was standing there waiting. The website said they had parking but I was never contacted beforehand that I had to park in a garage a street over. It was difficult to find the location and even harder to go to the garage which I had to pay extra for before it wasn't even affiliated with the hotel (again, the site said they had parking available). The restaurant was abysmal. There was only one staff member (this was not her fault) and she had to take our orders and make our food. The food was bad and took a long time to get made, and they didn't have an item on the menu. The elevator almost broke on my friends, and no free wifi for the absurd price I paid was unacceptable. I had to try four different phone numbers to ask the front desk for an early check-in, which they already approved prior to my stay, but they said they couldn't do it anymore, so we had to wait around for an hour before checking into our room while the staff chatted it up. Overall, service was very poor and the staff unfriendly, and the amenities where NOT worth the price. Will not be staying again.

Great staff but priblems with the hot water.

Great staff but priblems with the hot water.

We liked the location of the property. It was central to what we wanted to do. We walked almost everywhere Two of the three days we were there, there were elevator issues. One day we waited a long time to get an elevator because they were not working and another day we had to walk down the 12 flights from our room.

Good Location Good food options near by No view Lavatory clogged Rooms were little outdated No room service Food options very limited Fridge uncomfortable

Rooms spacious and very clean. Staff excellent and very helpful. Kevin is amazing!! Would definitely recommend.

Rooms spacious and very clean. Staff excellent and very helpful. Kevin is amazing!! Would definitely recommend.

All good. Staff fun and friendly. Only thing I don’t like is Hilton resort fee thing.

All good. Staff fun and friendly. Only thing I don’t like is Hilton resort fee thing.

The staff was amazing and as a Hilton honors customer the amenities provided were excellent. The location could not be better, walking distance from all the places in NYC that you want to see and easy to drive in and out from.

The staff was amazing and as a Hilton honors customer the amenities provided were excellent. The location could not be better, walking distance from all the places in NYC that you want to see and easy to drive in and out from.

Things were fine but the forced $29/day fee to spend at the restaurant was a bit much.

Things were fine but the forced $29/day fee to spend at the restaurant was a bit much.

Very nice

Very nice

Room was not ready and never contacted when room was

Room was not ready and never contacted when room was

Staff was great, Dillon specifically, very knowledgeable and helpful. Hotel is small and doesn’t have a great view of anything but is close to everything and is clean. Beds were very comfortable, pillows were ok but could be better.

Staff was great, Dillon specifically, very knowledgeable and helpful. Hotel is small and doesn’t have a great view of anything but is close to everything and is clean. Beds were very comfortable, pillows were ok but could be better.

The rooms and hotel were very clean. Sheets smelled amazing. Beds were firm.

The rooms and hotel were very clean. Sheets smelled amazing. Beds were firm.

Room was clean and spacious. Great location. Will definitely stay there again.

Room was clean and spacious. Great location. Will definitely stay there again.

Room was in mint condition and staff were so helpful and very friendly! Robbie was the star of the hotel and extremely amazing. People need more of him around.

Room was in mint condition and staff were so helpful and very friendly! Robbie was the star of the hotel and extremely amazing. People need more of him around.

Our stay was for two nights and I was not impressed by the room. Hotel was mediocre.

Our stay was for two nights and I was not impressed by the room. Hotel was mediocre.

Clean room, mini fridge and nespresso machine.

Clean room, mini fridge and nespresso machine.

Hotel is in a great area, you can walk to Rockefeller Center and Time Square. The staff were all friendly and helpful. My only complaint is the elevator situation. There are 2 elevators and 1 was down and not operational. The 1 elevator that was "working" was constantly breaking down and needed to be reset. We often waited for 15+ min for an elevator and at one point we walked 10 flights of stairs to get to our floor because the elevator was taking over 20 min to be reset and start working again.

Hotel is in a great area, you can walk to Rockefeller Center and Time Square. The staff were all friendly and helpful. My only complaint is the elevator situation. There are 2 elevators and 1 was down and not operational. The 1 elevator that was "working" was constantly breaking down and needed to be reset. We often waited for 15+ min for an elevator and at one point we walked 10 flights of stairs to get to our floor because the elevator was taking over 20 min to be reset and start working again.

staff very nice Elevator breaks sometimes food at cafe marginal No tea bags No decaf - except powdered kind Location good Room decent size for NY Area Seems scruffy but fine and convenient Fairly priced for what you get - by NY standards HAH!

staff very nice Elevator breaks sometimes food at cafe marginal No tea bags No decaf - except powdered kind Location good Room decent size for NY Area Seems scruffy but fine and convenient Fairly priced for what you get - by NY standards HAH!

Miss Aniesha was very kind in her attention.

Miss Aniesha was very kind in her attention.

The staff is awesome!!! Everyone is sooo friendly and courteous. The room is spacious and clean. The price is affordable. The location is very close to Time Square, Broadway and other attractions in New York city.

The staff is awesome!!! Everyone is sooo friendly and courteous. The room is spacious and clean. The price is affordable. The location is very close to Time Square, Broadway and other attractions in New York city.

Centric

Centric

Great staff and they offered free hot apple cider. We were a family of four and create a lot of trash so we would take our trash down every other day or so. We also don’t like folks to tidy our space, but we were able to grab new towels and have the old ones picked up. The cafe’s food was good as well. We didn’t know about the ability to be picked up and dropped off at the airport. Be sure to ask them about it.

Great staff and they offered free hot apple cider. We were a family of four and create a lot of trash so we would take our trash down every other day or so. We also don’t like folks to tidy our space, but we were able to grab new towels and have the old ones picked up. The cafe’s food was good as well. We didn’t know about the ability to be picked up and dropped off at the airport. Be sure to ask them about it.

Very clean. Showers were amazing. Front desk super efficient, room ready upon arrival even though hotel sold out. Room was initially too warm and maintenance literally came up w my husband to adjust heating, then temperature was great.

Very clean. Showers were amazing. Front desk super efficient, room ready upon arrival even though hotel sold out. Room was initially too warm and maintenance literally came up w my husband to adjust heating, then temperature was great.

The Hotel was subpar for the price. We found a bug in one of the beds, carpets had stains, and lengthy waits for elevators when we were on a 22 floor. They charged a destination fee which we acknowledge but there is no way we would have eaten at that restaurant. Would not stay There again or recent at all. there or

The Hotel was subpar for the price. We found a bug in one of the beds, carpets had stains, and lengthy waits for elevators when we were on a 22 floor. They charged a destination fee which we acknowledge but there is no way we would have eaten at that restaurant. Would not stay There again or recent at all. there or

The room was nice and the staff were helpful and pleasant. The location was convenient for walking to local clubs and theaters and we found nice restaurants nearby. The only problem was there was problems with one of the elevators and it created a bit of a wait sometimes to and from the room. We understood and had a great time there.

The room was nice and the staff were helpful and pleasant. The location was convenient for walking to local clubs and theaters and we found nice restaurants nearby. The only problem was there was problems with one of the elevators and it created a bit of a wait sometimes to and from the room. We understood and had a great time there.

The room was very clean. We had trouble communicating with housekeeping when they knocked on the door. We needed a few extra minutes, but they had no idea what we were saying. One of the elevators was out of service so that made waits for the other one long. Overall, it was a nice stay and a quiet room for the Times Square area. Clean room and comfortable bed.

The room was very clean. We had trouble communicating with housekeeping when they knocked on the door. We needed a few extra minutes, but they had no idea what we were saying. One of the elevators was out of service so that made waits for the other one long. Overall, it was a nice stay and a quiet room for the Times Square area. Clean room and comfortable bed.

Great location. Comfy and quiet. Close to everything!

Great location. Comfy and quiet. Close to everything!

First of all, the hotel... Honestly, my room wasn't clean. There was an unpleasant smell. Besides that, the hotel had problems with the elevators, so I had to walk down the stairs. On top of that, they charged me extra money, saying I was going to make a deposit, but they didn't return it. They only gave me back $100 of the $300 I left. They didn't bring me water to the room, and they didn't provide clean towels. The hotel was a complete failure.

First of all, the hotel... Honestly, my room wasn't clean. There was an unpleasant smell. Besides that, the hotel had problems with the elevators, so I had to walk down the stairs. On top of that, they charged me extra money, saying I was going to make a deposit, but they didn't return it. They only gave me back $100 of the $300 I left. They didn't bring me water to the room, and they didn't provide clean towels. The hotel was a complete failure.

The room was comfortable with up to date amenities. Staff service was excellent!

The room was comfortable with up to date amenities. Staff service was excellent!

Staff was so kind, went for a birthday trip and they sent up a complimentary bottle of champagne. Bar was dead, but the food was great. The only down side was how hot it was in the hallway, was going to have a heat stroke waiting for the elevator

Staff was so kind, went for a birthday trip and they sent up a complimentary bottle of champagne. Bar was dead, but the food was great. The only down side was how hot it was in the hallway, was going to have a heat stroke waiting for the elevator

Hotel seemed rundown

Hotel seemed rundown

Way Over priced for what you get. I didn’t like that they had an additional fee when I checked in to force you to use their bar and lounge. The carpet in the room needs to be shampooed.

Way Over priced for what you get. I didn’t like that they had an additional fee when I checked in to force you to use their bar and lounge. The carpet in the room needs to be shampooed.

its ok

its ok

Clean room, quick check-in, and great location.

Clean room, quick check-in, and great location.

Fantastic location. However would not say it’s a 4* hotel. Rooms were small but very clean and housekeeping was excellent. Restaurant felt more like a canteen and took along time to order and get served as only one person serving - 15 mins to get a coffee. Public areas were pretty average.

Fantastic location. However would not say it’s a 4* hotel. Rooms were small but very clean and housekeeping was excellent. Restaurant felt more like a canteen and took along time to order and get served as only one person serving - 15 mins to get a coffee. Public areas were pretty average.

Great staff room neat and clean.

Great staff room neat and clean.

Staff was wonderful

Staff was wonderful

Check-in was wonderful… Quick courteous, and most efficient

Check-in was wonderful… Quick courteous, and most efficient

Been here before and will probably come back. At the price it’s a fine place and the staff is excellent

Been here before and will probably come back. At the price it’s a fine place and the staff is excellent

Good

Good

Very clean room, great bar

Very clean room, great bar

Clean room and quiet. Great view to wake up to

Clean room and quiet. Great view to wake up to

Breakfast is a hit or miss depending on if three or more people show up at once. Recommended overall

Breakfast is a hit or miss depending on if three or more people show up at once. Recommended overall

Good one

Good one

The staff were excellent!

The staff were excellent!

Very small room. Lighting in room is extremely bright. There is a $30 per night charge that covers WiFi and other useless services. Front desk person (Robbie) was very helpful.

Very small room. Lighting in room is extremely bright. There is a $30 per night charge that covers WiFi and other useless services. Front desk person (Robbie) was very helpful.

Check in wa quick, no line. The "resort fee" is actually useful as a room credit. Great service at the bar from Asada and Emma. Friendly and gave me some great recommendations for restaurants. Location is solid. Very close to the train station, very close to subway access, walking distance to Times Square and Central Park. Pretty much perfect spot to be. On a semi-quiet street, less hobos than Phoenix, zero issue. Room (905) was great. Appears to be 5 rooms per floor - a room ending in "05" will be on the back of the building and will be very quiet. Clean and comfortable, daily housekeeping. Size was fine, waaaaay bigger than what I was expecting, especially compared to Tokyo, Osaka or Hong Kong. Slept great. Will be a go-to with future NYC trips. I would consider booking night before or the day-of. Room was about $60 less expensive than my booking 3 weeks prior. Roll the dice but might save you some cash

Check in wa quick, no line. The "resort fee" is actually useful as a room credit. Great service at the bar from Asada and Emma. Friendly and gave me some great recommendations for restaurants. Location is solid. Very close to the train station, very close to subway access, walking distance to Times Square and Central Park. Pretty much perfect spot to be. On a semi-quiet street, less hobos than Phoenix, zero issue. Room (905) was great. Appears to be 5 rooms per floor - a room ending in "05" will be on the back of the building and will be very quiet. Clean and comfortable, daily housekeeping. Size was fine, waaaaay bigger than what I was expecting, especially compared to Tokyo, Osaka or Hong Kong. Slept great. Will be a go-to with future NYC trips. I would consider booking night before or the day-of. Room was about $60 less expensive than my booking 3 weeks prior. Roll the dice but might save you some cash

The staff was friendly and helpful. It was my daughter’s birthday and they sent up a gift to the room of wine, balloons and bag full of goodies. So kind and thoughtful.

The staff was friendly and helpful. It was my daughter’s birthday and they sent up a gift to the room of wine, balloons and bag full of goodies. So kind and thoughtful.

Wonderful Staff!

Wonderful Staff!

There is a new scam in town. $30 ($29) mandatory hotel fee which they give you a voucher for to be used in their "bar". Fascinating indeed. What are you going to do - not check in ? If you don't feel like drinking or eating there - your loss, right? :)

There is a new scam in town. $30 ($29) mandatory hotel fee which they give you a voucher for to be used in their "bar". Fascinating indeed. What are you going to do - not check in ? If you don't feel like drinking or eating there - your loss, right? :)

The room was clean and the beds were very comfortable. The staff members who checked us in were very friendly. However, there was a banging noise every few seconds that kept us up at night. When we called the front desk, we were told the noise was coming from elevator. When I asked what could be done, I was put on hold for several minutes and eventually got disconnected. I was never called back. We simply had to endure the noise. Because of that, I don't recommend staying here.

The room was clean and the beds were very comfortable. The staff members who checked us in were very friendly. However, there was a banging noise every few seconds that kept us up at night. When we called the front desk, we were told the noise was coming from elevator. When I asked what could be done, I was put on hold for several minutes and eventually got disconnected. I was never called back. We simply had to endure the noise. Because of that, I don't recommend staying here.

This property is a fairly standard Hilton. Nothing to be too excited about, except the staff mak

This property is a fairly standard Hilton. Nothing to be too excited about, except the staff mak

Great location, easy walk to transport & attractions. Hotel staff are great. Would recommend.

Great location, easy walk to transport & attractions. Hotel staff are great. Would recommend.

A

A

Great location and helpful staff

Great location and helpful staff

Nice Nespresso amenity , breakfast ok

Nice Nespresso amenity , breakfast ok

Hotel charged additional fees at check in that were not disclosed when making the reservation. AVOID.

Everything was good great service and friendly staff.

Everything was good great service and friendly staff.

The room was not that well kept. There was hair in the shower. The wall paper was patched and peeling. The bedskirt was ripped and there were stains on the comforter. The TV stopped working

The room was not that well kept. There was hair in the shower. The wall paper was patched and peeling. The bedskirt was ripped and there were stains on the comforter. The TV stopped working

Everything was excellent

Everything was excellent

The staff were so helpful and friendly. They really made a difference, especially Jonathan at the Front Desk.

The staff were so helpful and friendly. They really made a difference, especially Jonathan at the Front Desk.

Convient to transportation and sights

Convient to transportation and sights

Like the location, clearness, and view. Don't like the dirty windows, small lobby and small entrance, a little noise from the street

Like the location, clearness, and view. Don't like the dirty windows, small lobby and small entrance, a little noise from the street

Good service

Good service

The room was spacious and clean. The bed was very comfortable. We really enjoyed our 7 night stay.

The room was spacious and clean. The bed was very comfortable. We really enjoyed our 7 night stay.

Love the location but th homeless it's very sad situation walking few blocks down to many people with addictions and zombie zone lovely hotel

Love the location but th homeless it's very sad situation walking few blocks down to many people with addictions and zombie zone lovely hotel

Staff were really fun - everyone had such a positive attitude. Very grateful for their cheery dispositions

Staff were really fun - everyone had such a positive attitude. Very grateful for their cheery dispositions

👌

👌

Great location, friendly staff.

I’m still waiting on the return of our $100 dollar deposit. Stay was decent.

Internet not work Bathroom not clean

Nice hotel. Got upgraded so that was nice. Clean, modern room and nice bathroom and shower.

Front desk seemed uninterested in really helping with any additional information other than asking for my credit card.

Everyone we encountered was pleasant and helpful. They greeted us when we entered and when we left. They assisted us with a ride to the airport.

Nice hotel with very friendly staff!

A well run hotel at a reasonable cost for NYC. Its location is good but work has been ongoing on the exterior for much more than a year, which makes it more challenging to find the hotel. Staff is excellent and helpful. We’ve stayed here twice and will try to stay in the future if the room prices don’t go up too much.

We stayed as an overnight taking a cruise out of port near by . The room was good view outside was of scaffolding and such so view not great from second floor . We had a room right off elevator that was great . Beds were comfortable but having to share in a full size was not fun. Was very close to time square and plenty of restaurants and stores in such .

Great hotel & staff. The location though is tough because it’s right across from Port Authority. The street is INCREDIBLY noisy at night so just keep that in mind when booking. Otherwise, it’s a really great hotel

Good location near Time Square. Convenient. Elevator was kind of slow.

Awesome staff and very clean.

Near to restaurants Service at the bar area/ food, long wait

Good view and location

Generally pretty good.

We stayed two nights. The rooms and the common areas were clean. When we arrived the rooms were not ready even at the check in time 3 pm. The staff were not attentive enough to inform us about the delay in assigning the room and did not provide details of the coffee machine in the common area. The rooms did not have any coffee machine or microwave. There are plenty of places to get food within 5 min walking. The hotel did not have onsite parking. But provided a parking garage that gave discounted parking when validated - $50 + tax per day for SUV. Hotel also charged a mandatory hotel fee of $33/per day. They gave $29 credit per day to use towards any food or drink at the hotel cafe. The house keeping was be done every other day unless it is requested daily. Overall our stay was enjoyable.

The breakfast was amazing and so was the staff. I asked for face towels multiple times for 2 days and didn’t receive them. I complained about my faucet leaking and no one ever came to fix it.

Was amazing

For us, it could not have gotten any better very well located close to Times Square very friendly staff and also easy parking at LAZ parking on 39th price very reasonable for such a prime location

Nice location but the 1 of 2 elevators were out of service and the area outside of each room on the floors had no AC so waiting for the elevator in the lobby for 10-15 minutes in the NY heat was no fun

The staff gave great service and was very kind, the hotel is in a great location just 10 minutes away from Times square and broadway

I was stuck in the elevator and that was extremely uncomfortable.

An awesome place

In a convenient location. Property a

Offsite parking but easy enough to walk to…comfy bed!!

Easy to get to wicked! Room was clean and safe!

This hotel was so perfect for us. It is literally right across from the port authority, so many places to eat and shop around the area. The subway is around the corner. Jonathon was so amazing. The room was so nice, the only problem was none of the outlets worked except one, so my daughter and I had to share. The engineer came but said he couldn't do anything about that, so the head engineer came and fixed it. They have a restaurant and bar, which they give you 29 dollars to use for that each day. I would definitely stay here again.

close to everything in midtown

The Staff here at Distrikt was amazing. They really care about getting your concerns solved and are amazing problem solvers and are always ready to make your experience easy. Overall, small rooms, but great and clean rooms. Also, the food in the restaurant/bar down has great burgers and breakfast to use your credit on.

I've already given a "review" by answering the questions!

Excellent hôtel, on a rien à dire, en plus ils nous ont remis 29 $ par jour à dépenser au resto bar. Quelle belle surprise on s’y attendait pas. On avait aussi un frigidaire dans la chambre. Du café gratuit à tous les matins. Situé à quelques minutes à pied de tout tout tout. On a rien à dire excellent c’est certain qu’on va y retourner!

Centrally located. Our toilet was clogged and we asked 4 times to get a plunger. Staff at front desk was amazing.

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The staff were exceptional. They made you feel welcome. Sent daily texts to see how things were going and to ask if there was anything they could do.

Needs better customer service shuttle took 1.5 hour to arrive we keep calling hotel the shuttle stops saw us and ask us to wait that they will be back took so long carpet in our room was burned and bathroom in side tub very slippery almost fall

Good location. Clean property. Staff was great at all times. Room was as expected from the pictures.

Just one elevator was working, very hot on a level, you get sweaty until elevator is coming. At 1.00 AM fire alarm started, but was false alarm.

THE STAFF!!!! So friendly and helpful. Ease of every interaction and encounter. From front desk, doormen and bartender. Only complaint, $18 Margarita was WAY too small for that price. I would definitely stay again, except for the mandatory "convenience fee". Couldn't even get two drinks without spending more money in a use it or lose it scenario, only disappointment.

Good location for tourist spots.

Had to keep giggling the toilet handle as it wouldn’t turn off. Lobby workers the first night was more concerned with giving bottle of wine to a group of young kids without carding them and took awhile for them to acknowledge us. Wasn’t told about the car service to airport until after we checked out and had uber ordered.

Overall good

Front desk staff were all great! Great overall experience.

Restaurant/bar was sub par

Amazing staff and hotel, would recommend staying here.

Every single employee at this hotel makes you feel like I’m welcome guest. This is my third time staying here and I highly recommend it as a cute little boutique right in the heart of Manhattan..

Perfect. Location, super helpful and friendly staff, very clean and comfortable rooms from which we heard almost none of the late night street noise. Slept so well!

Clean property and friendly staff. The ice water cooler was a plus for the 90 degree days!

Great staff and AWESOME music on in the front desk area.

very kind staff!

After reading reviews about late-added costs upon check-in and witnessing customers in line ahead of me complaining about the same, I had some trepidation. In the end, I ended up paying exactly what hotels.com charged me, but only after a lengthy and confusing explanation at check-in about the $29 daily credit upcharge, from which you can deduct your breakfast charges, etc. This lead me to believe I'd be charged over what I'd agreed to with Hotels.com, which I went along with as I had no other options after a long day of travel. They told me that "all hotels in NYC do this"- this is not true, only about a third of those that I stayed in do, usualy the lower-price options like this one. At any rate, it all worked out in the end, and to my surprise the final bill was the hotels.com rate. Room was quiet- on 20th floor- but parts of the bathroom were falling apart (towel rack detaching from wall, shower nozzle loose, etc). Bed was comfortable, room very small but ok. Room generally clean, staff pleasant. Overall, an acceptable, but not spectacular, stay.

I have stayed at this property numerous times and I am never disappointed. It is an older building so it needs a little extra TLC but the staff is always on top of things with a smile on their face! Looking forward to our next visit at Distrikt!

Extremely helpful staff and great location

this team is top notch. they pay attention and do it with a smile. shout out to Coco, Osei, Fatima, Zaida & Dennis

The space was lovely and front desk staff helpful. Bad experience with parking that the hotel uses.

Convenient, affordable, and but no fridge, no room service!

Great location easy to move around the city. Spacious rooms, awesome service. Be aware of the daily $29 resort fee.

Great location.

Pretty clean and the staff was super friendly. Location is convenient but doesn’t feel very safe.

Crystal went out of her way to make my birthday in NYC special. Thank you! The room was clean, the bed was comfortable, and the location was excellent for a two Broadway show day.

Very easy to walk to broadway to see shows. Hotel was clean. The room was very small. Staff was friendly.

Friendly staff, speedy checkin. Comfortable stay. Convenient locations .

The staff was incredibly helpful and wonderful even when I was briefly stuck in the elevator (which is a city maintenance issue, not a hotel issue). I was very accommodated and they even stored my perishable items in a refrigerated area for me. Wonderful and deserve a raise!

slow elevators, no microwave in the room

Good overall

I would not recommend this hotel, especially for solo female travelers. The area felt unsafe, (with many homeless individuals along the street) and the room itself was disappointing — small, poorly cleaned, and with a depressing view of a brick wall. It felt more like a prison cell than a place to relax. Definitely not worth the price.

The property was clean and stuff was nice. The only think i would change is the beds... they are out dated and uncomfortable.

I liked that the room was clean and the staff was kind, but it was noisy.

The front desk staff were terrific!

I had a fantastic stay—conveniently located close to the subway and Times Square. Everyone from the front desk to the valet was friendly and helpful. The price was reasonable compared to other hotels on the same block. Would definitely stay again!

This was probably one of the nicest hotel experiences I've ever had in NYC. And right off the bat, I could tell the staff of the hotel were helpful and nice. Dennis was especially great and helped with bags and hailing an NYC taxi for me and arranging my ride to the airport at the end of my stay. Kudos to Dennis! Good food for breakfast too. I'd stay here again in a New York minute!

The people at the front desk offered exceptional customer service. The room was clean and the services offered were great. Will stay again

Good

Location and credit which we used for breakfast. Staff were fab Bit scruffy externally- scaffolding up outside

Amazing staff at front desk. Delicious food, loved the coffee service, and evening meals. My sons were two doors down with their high school band so this gave THEM a bit of separation and ME a chance to unwind. My air con was not working but luckily it did not cause an issue in comfort overall.

My only concern was that one of the beds in one of the rooms had a significant ‘dip’ and the mattress needs to be changed. Otherwise it was a great experience!

Awesome Place!

Rooms are dark and inviting. Ok property and prices are usually decent.

Rooms are very quiet and clean but small. The staff is very friendly and helpful but you can only get ice if they bring it to your room and it took 4 requests across two days to get a bucket of ice. My mother's room was missing any hand soap and that took 90 minutes to get them to deliver it to her even though the front desk and bellman did not appear busy. The cafe/bar was nice with good food and service.

This is always my go to property when visiting NYC.

The front desk staff is attentive!! Shoutout to Rob!!!

I really enjoyed my stay at Distrikt. The rooms were a really good size for NY hotels. Comfortable beds, really friendly and helpful staff and a nice hotel bar / restaurant space. I would stay here again.

The property was nice and clean on the inside. The outside had a construction platform setup that made the sign hard to see making the hotel hard to find. My room faced that platform so the view was not great.

Super friendly staff and clean rooms made for a nice two-night stay.

this stay was superb! great service, professional, friendly, helpful...in every way possible. housekeeping, front desk, restaurant/bar were all at the top of their game.

Clean, easy check in, helpful staff, very pleasant stay.

The staff was beyond amazing! From the beginning of my stay, I was greeted with amazing hospitality and they treated me like family. I will truly be back and they will be my number one choice for hotels when I visit New York

This is a beautiful hotel that has been completely updated. The room was clean and so comfortable. My daughter and I slept great and never had any noise issues. The staff is the best; they go the extra mile to ensure your stay is great and that you have everything you need. Breakfast was great and even had gluten free options. We will certainly be back again!

Location More “compact” than we’re used to!

The staff was very helpful. The room was very small, but serviceable.

This is my second visit to this hotel and once again ,they did not disappoint! The location is central to everything and since my visit included business both uptown and downtown, this spot was perfect. Strangely enough, although it is situated right next door to the Port Authority and a stone's throw from Times Square, the room is nice and quiet. The staff is so incredibly accommodating, kind and definitely make you feel welcome upon arrival and beyond. This is a superb value in NYC....keyword is VALUE. Yes, there are some chips in the paint but it is super clean and comfortable....HIGHLY RECOMMENDED!

I really enjoyed my time at this property. It was very comfortable and accommodating. A special shout out to Chrissy for going the extra mile for me - I really appreciate you and everything you did to make my stay special! Overall a solid experience!

Awesome hotel and staff, and worth the value

The fact that when I walked in, EVERYONE treated me like family and I loved that!

The staff at the hotel are all incredible and so friendly! They make this place feel like a “home” The king rooms are spacious and the bathrooms have plenty of counter space.

Great staff!