Arlo NoMad

amazing management and stay

Great place

Small rooms, but clean and nice location

I loved my experience at the arlo Nomad! My partner and I had the best time with amazing view of the city and this was super affordable and clean. Every single staff member was so amazing super attentive and personable in the best way possible. They were so accommodating to our needs. Bri at the front desk was so sweet and knowledgeable and help us find cool places to go in the city! The bar staff was so much fun and loved checking in with us and talk to us and helped us understand the metro more. I can’t remember our servers name but he had curly hair and glasses and he was working the rooftop. He was sooooo funny and he was a great time. I’m super lucky I got to experience this hotel. Best experience I’ve ever had in nyc!!!! I’ll definitely be coming back. :)

Honestly, the staff is lovely

Staff was very friendly and accommodating.

Wonderful experience!! Loved our stay

Great location, very comfortable with innovative use of space. Roof top bar is amazing. Cool vibe. All great!

Great location and the staff was very welcoming and friendly.

My son and I were traveling and wanted two beds. In NYC that is difficult to find in a boutique hotel for a reasonable rate, but we found cute bunk bed options at Arlo online. The pictures were way better than the actual room. We didn't ever see the sun, we were facing other buildings with zero view. The room was tiny, which is to be expected but it felt even smaller by the lack of light. It was also 2 feet from the elevators and a door that staff went in and out of all day long. That was a bummer as we even requested a room that didn't feel like we were late to check in as our plane had delayed us 6 hours. There was no way to plug in any tools in the bathroom so I requested an extension cord and they showed up with a power strip, gaining me about 4 more inches toward the bathroom mirror to get ready each day. There is no full length mirror either. It truly felt like the room they save for people they don't like. We made the most of it. The cafe was closed our first 2 of 5 days due to lack of staff, so they offered free drip coffee, it was actually really good. Then when the staff returned, it was $7/cup. I asked for two iced lattes on our 3rd and 4th days. The women working killed it. Delicious. The guy who worked there threw iced coffee in a cup and called it a latte. It was terrible. The staff was nice. I really like the area but probably wouldn't book Arlo again. It just felt like a place to sleep.

Loved our stay! A little expensive for what you get, but extremely comfortable and in a perfect location. The roof deck is such an incredible place to hang out and it was great to get breakfast takeout from the Diner on site and take it up there to eat. Room was small but still everything we needed and very comfortable. Front desk staff were super kind and held our bags for us when we checked out so that we could keep exploring. Highly recommend.

Great location, friendly staff, very clean and bright room with nice view! Nice breakfast also!

It’s close to everything! The view, the roof top and how easy it is to communicate with staff. I wish the AC could be lowered.

Good

Love it

good

Everything was perfect

great location and room

Very clean room, though tiny. Great view of the Empire State Building. Close to major transit. Awesome view from roof top bar. Rooms are very basic and utilitarian. Elevators can be a long wait.

Wonderful staff. Best I have ever seen. Cute and clean. Good location. The rooms are way to small. To be specific, there is no place to put the suitcase. If there was a place to put the suitcase I would not mind the small room.

Room was quiet and we didn't experience too many loud noises on the 15th floor.

The room was very clean. It was tiny, but very efficiently designed—perfect for a solo traveller. The hotel was conveniently located, with cool restaurants and KTown about a minute’s walk away, but was on a quiet street away from the noise. I loved the Nomad Diner, Rooftop Bar, and the studios and lounges as well! My room was next to the linen chute and I could hear housekeeping staff opening and closing the chute so early in the morning until the late afternoon. It was very disruptive.

Beautiful views in the room and rooftop was a vibe! No notes

The property was in a central location which I enjoyed, however the room was not spacious and because of that it was hard to maneuver around the room with our luggage due to lack of space.

Lili welcomed us with very good energy, tips about nearby restaurants, and even treated my boyfriend with a small bottle of sparkling for his birthday. Love the attention. The rooms are quite small but optimized and well designed. Good light, very comfy bed and sheets. Bonus is that you get free 30min of city bike per day per person. Nothing.

Lili welcomed us with very good energy, tips about nearby restaurants, and even treated my boyfriend with a small bottle of sparkling for his birthday. Love the attention. The rooms are quite small but optimized and well designed. Good light, very comfy bed and sheets. Bonus is that you get free 30min of city bike per day per person. Nothing.

Exceptional

The hotel is very well situated, the rooms are great and the staff are so helpful, nothing is too much bother for them. X

The room was comfortable for one. I liked the restaurant and spaces available to work and take calls if I didn't want to take them from my room. Staff was all very friendly and helpful.

The room was comfortable for one. I liked the restaurant and spaces available to work and take calls if I didn't want to take them from my room. Staff was all very friendly and helpful.

Exceptional

Amazing staff

The staff was AMAZING! The people at the front desk are amazing! that you don't have a coffee machine and an electric kettle in the room

Very good

Good clean rooms, friendly staff and a great location

Great Location actually the best location for tourist with out parking needs. Quiet pace plus restaurant and food options 3rd time staying here and will be back!!! Only minis are rooms are small but that’s New York City

It’s great location. Modern rooms, by very quaint, nonetheless ideal. Soaps and lotions are excellent, similarly, the bed sheets and towels as well. N/A

Perfectly located, incredible rooftop and super comfy rooms with an awesome view as well. We enjoyed every bit! Nothing at all

It’s great location. Modern rooms, by very quaint, nonetheless ideal. Soaps and lotions are excellent, similarly, the bed sheets and towels as well. N/A

Exceptional

Really good hotel to stay, beautiful view especially the sky room

The location is great! The room was very clean.

The coffee bar was not open that we could find. The beautiful woman that check us in was super helpful and sweet! Rooms are very small - and the view was not great …… sort of in fine print.

Amazing

Wonderful, friendly staff, always there for you. Clean room. Beautiful hotel. Perfect location. No view - but we knew this when we booked.

Being in New York for the first time, I took me a long time to find the perfect hotel, but I did. Everything was perfect from the communication to the check-in to the beautiful rooms. The staff is very nice and friendly, the hotel and the rooms are spotless and the location is everything. I recommend this hotel 100% and cannot wait to return. Thank you for a wonderful stay. Everything was perfect.

Exceptional

Loved my stay. Staff were amazing!

Wonderful location.. Empire State Building about 100ft away. Awesome rooftop bar on 31st floor. Very nice.

My favorite part was the staff. They made sure I felt like home and every question was answered. They kept my bags until late and no issues. Elevator takes a while :)

Location Small rooms

Extremely friendly and attentive staff. Rooms are very small but well-appointed. Rooftop bar has an amazing view. Coffee bar and diner is excellent. Good value for that location

Very clean, beautifully decorated

Front desk amazing people, very friendly and welcoming . Amazing views .. very clean. Diner amazing food!

Very good

Very good

Room appeared to be well used and in need of attention. Shower controls were loose and difficult to control.

The most amazing views, gorgeous room, friendly staff Not a single thing that could be improved

Staff, price, atmosphere Nothing

First room in the first floor was facing a brick wall. Front desk was kind enough to give us the same room type on a higher floor without question. Was a nice adjustment.

The beds were ridiculously comfortable. Hotel and rooms were very clean and staff were phenomenal! First time at this hotel and would definitely come back. Rooms are small, but for one or two people, it is manageable. Very little outside noise and my room had a beautiful view. Thank you!!

I absolutely loved my stay! The rooms, the location, and the staff were all wonderful. Everything felt so welcoming and thoughtfully done, such a great experience overall.

I would actually never stay here again but maybe I’m used to better service. Front desk staff was very nice and friendly but if you’re at the diner forget it. Yeah the rooftop view is cool but stay somewhere close and go up for free anyway.

I've stayed here multiple times and my stay is perfect every time. Rooms are spotless. There is always food/drinks available. Staff is friendly and helpful.

Exceptional

J

The staff was beyond helpful and welcoming. The room had everything one needs. Overall truly excellent experience.

Exceptional

I absolutely loved staying here

Very good

Our room was great! However the door to our room would not lock. We asked several times to get it fixed. For our 24 hour stay…the door never locked.

Always enjoy staying here and great location in the city

I could not have been happier! Not only is the Arlo a fancy, modern hotel right next to the Empire State Building. The bed was super comfy, everything was clean and it was a nice place to hang out at even after the check out. The best, however, is the staff. Never have I seen staff that friendly and radiant outside hotels like the Ritz-Carlton. Yet they don’t have this well trained friendliness. They truly seem to enjoy what they do. Huge compliments to HR for picking the right people and putting them in the right places. Special thanks to Jamilah, Chiara (or Kiara? So sorry, could not find the card before giving the review) and Eduardo. They made me feel absolutely welcome and they are the guarantee this was not my last stay at an Arlo. If people are this nice at all of their hotels, you sold me on it, totally! This will be a stay I will always remember, thanks to these three beautiful human beings! It was amazing. If it had an in-house fitness, that would be the cherry on the cake.

Friendly staff, great location

Exceptional

Staffs are very nice and friendly. Room is modern and convenient. The down side is the soundproof of room is Horrible. We got waken up by our next door neighbor shower sound and blow dry sound every single morning of our stay at 7am. The sound is like literally near our ear in our room. And the other rooms door close and open sound is loud and clear. We couldn’t rest well at all. I won’t stay here again as there is other better choices nearby in Nomad.

Clean room and helpful staff the outdoor patio was lovely to relax on.

Very small rooms, no tea or coffee amenities in the room, and the grab-and-go opens at 7 am and only serves coffee and herbal tea. Ended up walking to the Dunkin' Donuts at 5 am (due to jet lag) to get tea each morning. Rooftop was great but wasn't open for a drink even after being informed it was each day from 4pm at check-in.

Good

Very convenient location and very lovely staff

Property is not bad and is central. Rooms are quite tiny.

Amazing staff. Great location. Perfect for getting around. Staff really went above and beyond

There was only ONE elevator serving the whole bldg. One other elevator went up to only 8th Floor, the other was down. The bldg has 33 floors!

I love this place and i’ll probably be staying here every time until I move .. it’s legit and the staff is very hospitable.

Exceptional

The room was very clean and great for short trips. The area and amenities also nice.

Excellent midtown location for walking and subways. Hotel was clean our room on 21st floor had great views! The team were super friendly and helpful. Rooms were on the small side and the lifts were slow so often waiting for 5 mins to get up to the 21st floor

Nice room but very small. There was one way in one way out of our bed since it was pushed in a corner. Made it impossible to use the outlets because I had no table on my side. Hotel safe was wonderful though.

Exceptional

Superb

The service and the amazing view! There was no room for our luggage in the room so we had to put them in the little hall of the room so there was not much space. But for the price and view it was totally worth it.

Our room was stunning and we had an amazing breakfast, Jae our server was so sweet! No complaints!

Our room was stunning and we had an amazing breakfast, Jae our server was so sweet! No complaints!

Overall a great experience. Lovely...

I unfortunately had to ask multiple times to clean my room.

Room was fairly clean. a bit smaller than advertised and facing a wall but it was fine

An amazing place.

Average and small rooms

I booked the Skyview room and everything was exquisite..the food at the diner could of been better but it's plenty of restaurants around the hotel. The staff top tier

Clean room and super helpful staff

This place was great! One night stay, but it was definitely a great experience.

Small rooms, of course, but the property is great. Ample space on the second floor and the rooftop bar is great with lots of open skyline.

Staff was extremely accommodating and sweet. Thank you again😘

Good location, friendly staff, extremely small rooms

The service was wonderful! Every staff member I interacted with was so friendly. Plus the rooftop views are worth the stay itself.

Nice and clean, bed was comfy. Good location.

The diner in the hotel is very convenient, with good simple food and fast service.

The daily housekeeping was exceptional, keeping everything spotless and comfortable without ever feeling intrusive. It really added to the overall sense of ease and relaxation during my stay. The hotel itself is beautiful, especially public areas, which are thoughtfully designed and perfect for unwinding. I also really enjoyed the bar and the rooftop. I cannot fault my stay here. Everything exceeded expectations, and I would happily return and recommend it to anyone looking for a high-quality, enjoyable hotel experience in a perfect location.

Practical location, very small rooms, the AC made a lot of noise. Other than that good hotel, didnt try the food or amenities

We stayed on the 29th floor and we loved the view. Great hotel!

Me encantó el hotel Arlo NoMad. La ubicación es perfecta, puedes caminar a muchísimos lugares en Manhattan. Las habitaciones son pequeñas pero muy modernas, limpias y con unas vistas increíbles de la ciudad. El rooftop tiene una vista espectacular, especialmente al atardecer y de noche. El ambiente del hotel es joven, moderno y muy NYC vibe. Definitivamente volvería a quedarme aquí.

Love this hotel!

Clean room. Lovely staff!

Great stay

I didn’t have the breakfast but I did dine for supper it food was delicious.

Great place would stay again!

Welcoming and friendly staff. The rooms are micro but Property is in a great location. Walkable restaurants and shopping. Would book again.

Clean, Comfy, as expected. 2 things were sadly wrong, the bed desk that pulls out was broken off, and are heat/ac didn’t work. We got home late, and our room was 58 degrees. I tried calling, no answer. Only big problem. Other than that, would come back again!

Overall I’m very happy with my stay at the Arlo NoMad. The staff were friendly and helpful throughout. The location was perfect for my stay with easy access to restaurants and attractions. My room was also kept very clean and was lovely to come back to after my days out. Would definitely recommend staying at the Arlo NoMad to anyone thinking of visiting New York City.

The room was available early and the staff was prompt in get everything set up! Even when it’s busy they’re always quick to get our bags checked in and ready. I’ve stayed numerous times and will always return for the foreseeable future!

Good

Absolutely loved it. The size of the room was perfect for two people. The location of the hotel was perfect in walking distance of major attractions in Times Square the bar area amazing service the food amazing service and delicious. They have a coffee shop inside the hotel also delicious perfect 10 out of 10 would definitely stay again.

Nice room but very tiny! Desk staff was lively and fun! Diner in the lobby was not good, coffee was terrible.

I honestly have nothing but good things to say about my stay at the arlo nomad…I will definitely be back!

Closet

The staff was friendly, welcoming, and genuinely helpful throughout my stay. The location in the NoMad neighborhood is also ideal, with easy access to great restaurants, shops, and iconic sights. Overall, Arlo NoMad is a stylish, well-run hotel with a great atmosphere and a prime location. I would absolutely stay here again and highly recommend it to anyone looking for a comfortable and memorable stay in New York City.

N/A

We picked a corner queen and was not happy with the view. One window is obstructed. Went downstairs to ask for a transfer and it was a cheaper room (city queen) but the view was so much better!! Lily was so great at the desk as well. 10/10!!!! I can not stay anywhere else now.

The Staff very professional and clean hotel.

Nice and traveled safely

The staff is really amazing

This hotel was a home run from the get-go. I pulled right in and the valet took my car, and then the wonderful woman at the front desk gave me an upgraded room which had a beautiful city view. I was able to check in early with no charge and my room was great. I met my daughter for brunch in the Nomad Diner and the service was great and the food delicious. I highly recommend staying here! We easily walked everywhere.

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The staff here alone are just straight vibes! The place is so beautiful and different from all the other typical style NYC hotels. We will certainly be back here again!!! :)

The staff here alone are just straight vibes! The place is so beautiful and different from all the other typical style NYC hotels. We will certainly be back here again!!! :)

Room was indeed spotless and everyone was great especially Brianna at front desk. Would have liked to be able to get a good coffee at the little coffee shop downstairs but there was no attendant the second day and the complementary coffee was not so good. Loved the beautiful reception area shelving with plants that look so real !!!

Room was indeed spotless and everyone was great especially Brianna at front desk. Would have liked to be able to get a good coffee at the little coffee shop downstairs but there was no attendant the second day and the complementary coffee was not so good. Loved the beautiful reception area shelving with plants that look so real !!!

Fantastic staff, great location, wonderful breakfast,

Fantastic staff, great location, wonderful breakfast,

Clean Room. Very small. Perfect location on NY city, the only bad thing was the noisy a/c heater unit at night

Clean Room. Very small. Perfect location on NY city, the only bad thing was the noisy a/c heater unit at night

The rooms are extremely small. No parking. Valet parking was $75 and a hour to get the car back.

The rooms are extremely small. No parking. Valet parking was $75 and a hour to get the car back.

Very clean, cozy and easy walking distance, too many attractions and restaurants

Very clean, cozy and easy walking distance, too many attractions and restaurants

great vibes and views. Staff is amazing. Rooms are smaller than we thought

great vibes and views. Staff is amazing. Rooms are smaller than we thought

The staff def was the main thing that stood out for me. They are beyond helpful and extremely nice. The rooms are def on the smaller side but they are very clean and the views are great. I would however recommend for the best views staying in rooms above the 19th floor.

The staff def was the main thing that stood out for me. They are beyond helpful and extremely nice. The rooms are def on the smaller side but they are very clean and the views are great. I would however recommend for the best views staying in rooms above the 19th floor.

Room was very clean. Staff was amazing, very nice as soon as we walked in. Had a great stay, highly recommend.

Room was very clean. Staff was amazing, very nice as soon as we walked in. Had a great stay, highly recommend.

Very clean and convenient

Very clean and convenient

Our initial room was pretty small, but had everything we needed. On our second day, Brianna upgraded us to a stunning city-view room. The views alone were absolutely worth it. I believe the upgraded room was an accessible room with a roll-in shower. The only small downside was that the showerhead needed to be held the entire time, but honestly, it wasn’t a big deal and the incredible views more than made up for it. Brianna was accommodating throughout our stay, and the entire staff was consistently friendly always greeting us, even in the elevator. The location is great and very central, making it easy to explore the city. We would stay here again!

Our initial room was pretty small, but had everything we needed. On our second day, Brianna upgraded us to a stunning city-view room. The views alone were absolutely worth it. I believe the upgraded room was an accessible room with a roll-in shower. The only small downside was that the showerhead needed to be held the entire time, but honestly, it wasn’t a big deal and the incredible views more than made up for it. Brianna was accommodating throughout our stay, and the entire staff was consistently friendly always greeting us, even in the elevator. The location is great and very central, making it easy to explore the city. We would stay here again!

The staff was fantastic, very helpful and friendly. Thank you

The staff was fantastic, very helpful and friendly. Thank you

amazing room with amazing view, staff was very welcoming. would recommend this hotel to anybody that stays in the area !

amazing room with amazing view, staff was very welcoming. would recommend this hotel to anybody that stays in the area !

The reception staff were AMAZING

The reception staff were AMAZING

The room was spotless..brilliant Shower…towels changed everyday…comfy bed….staff were very courteous,polite & friendly…fab coffee…overall lovely hotel and I would definitely book again!..

The room was spotless..brilliant Shower…towels changed everyday…comfy bed….staff were very courteous,polite & friendly…fab coffee…overall lovely hotel and I would definitely book again!..

The staff is outstanding, the rooms are clean, and the beds are comfortable

The staff is outstanding, the rooms are clean, and the beds are comfortable

I was in a king room, which is in the corner. 2 walls of floor to ceiling windows. With the temperatures freezing in NYC this room was not a viable option for a guest. The cold was permitting the room. I awoke at 3 in the morning to a freezing room, as the heater broke. They sent a technician to fix it. By 4am he had it running. It still was a freezing room. Additionally...there is no heat in any hallways. Where is the heat is this hotel during a winter storm?? I have to say that the front desk (Breanna and Jamilla) couldn't have been more helpful, professional, caring. They really made me feel like I was heard and they were going to make it right. They made it better. Fix your heat Arlo Nomad. What an uncomfortable disappointment.

I was in a king room, which is in the corner. 2 walls of floor to ceiling windows. With the temperatures freezing in NYC this room was not a viable option for a guest. The cold was permitting the room. I awoke at 3 in the morning to a freezing room, as the heater broke. They sent a technician to fix it. By 4am he had it running. It still was a freezing room. Additionally...there is no heat in any hallways. Where is the heat is this hotel during a winter storm?? I have to say that the front desk (Breanna and Jamilla) couldn't have been more helpful, professional, caring. They really made me feel like I was heard and they were going to make it right. They made it better. Fix your heat Arlo Nomad. What an uncomfortable disappointment.

Extremely clean rooms, even with short staff in the middle of a winter snow storm. Impeccable view. And when we first checked in our view wasn’t what I hoped so when we asked if there was availability to move us, they did. The drinks and food in their diner were all wonderful. Prompt responses from staff when communicating through their texting service.

Extremely clean rooms, even with short staff in the middle of a winter snow storm. Impeccable view. And when we first checked in our view wasn’t what I hoped so when we asked if there was availability to move us, they did. The drinks and food in their diner were all wonderful. Prompt responses from staff when communicating through their texting service.

Room view was very nice and staff was excellent.

Room view was very nice and staff was excellent.

Friendly staff, great lounge/workspace

Friendly staff, great lounge/workspace

It was a good experience

It was a good experience

room was very clean and staff was very friendly and accommodating.

room was very clean and staff was very friendly and accommodating.

I fell in love with this hotel,so much, I added extra day to my stay over new years. The staff was so friendly, the rooms were New York tiny but pristine and the food at restaurant was awesome. I’m excited to return in warmer weather. Thank you Arlo in NoMad! ♥️

I fell in love with this hotel,so much, I added extra day to my stay over new years. The staff was so friendly, the rooms were New York tiny but pristine and the food at restaurant was awesome. I’m excited to return in warmer weather. Thank you Arlo in NoMad! ♥️

great location, staff was excellent!

great location, staff was excellent!

Room was nice. Elevators were fast. Great location.

Room was nice. Elevators were fast. Great location.

Friendly staff. Good location near Times Square and empire star building.

Friendly staff. Good location near Times Square and empire star building.

I will say Staff was extremely friendly, however we paid for the sky king view and we were staring at all wall. When we called to the front we were told they could only move us to a queen because they had no other rooms available. The room we were moved to was a Queen City view which is what I booked before upgrading which doubled the price. We were still charged for the sky king room even though that was NOT what we stayed in nor was it anything as it is advertised. I would not recommend this hotel with their bait and switch tactics.

I will say Staff was extremely friendly, however we paid for the sky king view and we were staring at all wall. When we called to the front we were told they could only move us to a queen because they had no other rooms available. The room we were moved to was a Queen City view which is what I booked before upgrading which doubled the price. We were still charged for the sky king room even though that was NOT what we stayed in nor was it anything as it is advertised. I would not recommend this hotel with their bait and switch tactics.

Very Small room but it’s NYC. Staff friendly and helpful,

Very Small room but it’s NYC. Staff friendly and helpful,

Staff was amazing, She upgraded us to top floor with sky view, definitely went above and beyond, hotel was perfect

Staff was amazing, She upgraded us to top floor with sky view, definitely went above and beyond, hotel was perfect

I purchased extra amenities for the room and even amidst a mix-up of the room placement, Briana did a great job on correcting it and making sure that our stay was enjoyed!

I purchased extra amenities for the room and even amidst a mix-up of the room placement, Briana did a great job on correcting it and making sure that our stay was enjoyed!

Staff were great, room very functional, modern and clean.

Staff were great, room very functional, modern and clean.

The restaurant on site was absolutely delicious, and the location couldn’t be better—right in the heart of Midtown Manhattan, making everything easily accessible. What truly made this stay unforgettable was how special they made me feel on my birthday. They went above and beyond by helping coordinate beautiful flowers delivered from my family back home, along with a fruit platter, balloons, and chocolate-covered strawberries. It was such a thoughtful and personal touch that meant so much to me. highly recommend this hotel to everyone and would absolutely stay here again. An exceptional experience from start to finish!

The restaurant on site was absolutely delicious, and the location couldn’t be better—right in the heart of Midtown Manhattan, making everything easily accessible. What truly made this stay unforgettable was how special they made me feel on my birthday. They went above and beyond by helping coordinate beautiful flowers delivered from my family back home, along with a fruit platter, balloons, and chocolate-covered strawberries. It was such a thoughtful and personal touch that meant so much to me. highly recommend this hotel to everyone and would absolutely stay here again. An exceptional experience from start to finish!

Fabulous!

Fabulous!

Great room and staff

Great room and staff

Staff is really friendly. Not some of them but all. The room is excellent. Much more space than expected with a wonderful view.

Staff is really friendly. Not some of them but all. The room is excellent. Much more space than expected with a wonderful view.

Stayed for 5 nights it was nice, food from the diner honestly wasn’t the best but if you don’t want to walk far or just need something quick it will do just fine. Im not sure if it’s cause we booked the accessible room/restroom so I’m not sure about the other rooms but our there’s no wall or tile to separate the shower from the rest of the bathroom floor it’s an open shower concept so the water is supposed to go down the drain which is in the middle of the bathroom 3 feet from the sink & 3 feet from the toilet give or take therefore the water didn’t drain fast or efficiently so you’re just walking around in cold water puddle which was annoying other than that the room was mildly clean I would possibly stay here again

Stayed for 5 nights it was nice, food from the diner honestly wasn’t the best but if you don’t want to walk far or just need something quick it will do just fine. Im not sure if it’s cause we booked the accessible room/restroom so I’m not sure about the other rooms but our there’s no wall or tile to separate the shower from the rest of the bathroom floor it’s an open shower concept so the water is supposed to go down the drain which is in the middle of the bathroom 3 feet from the sink & 3 feet from the toilet give or take therefore the water didn’t drain fast or efficiently so you’re just walking around in cold water puddle which was annoying other than that the room was mildly clean I would possibly stay here again

Stayed for out

Great view and professional/friendly staff! Will definitely stay again!

Room was freezing cold, and very tiny. if you’re trying to sleep, darkness is 0, as the sunrises the brightness is unbearable.

The room was very nice, however the water pressure for the shower was cold and we didn’t have any hot water. Other than that we had great time.

Staff were great, hotel location was perfect and so central to everything.

I didn’t have breakfast

Great room, front desk was excellent, super smooth and enjoyable 2 night stay

The room was laughably small. I thought I got the center room. Oo it’s like a closet. Will def look at square footage before I book next

Best

It’s a nice hotel in a good location—rooms are very small but comfortable.

The cleanliness of the room, the terrace view, the hotel staff, and amenities at the facility were great. Highly recommend this hotel. I plan to return again.

The room was very clean and the staff was friendly! The hotel bar made good cocktails. Would stay again

The hotel is in a good location if it’s your first time going to NYC!! Everything was clean. Staff was nice and helpful!

Great service

Are to sleep in the bunkbed

Beautiful city view. Staff was courteous. Breakfast was tasty. Thank you.

All staffs were courteous! Nice and attentive. Room is clean.

Very nice boutique hotel with beautiful rooftop. Rooms are small as expected in NYC but everything was clean and well thought. Would recommend and go again.

The staff here is phenomenal!!! So friendly and welcoming, rooms are great and we had no issues, we absolutely loved everything about our stay. We will be back!

Staff were professional and responsive. The room was clean and the sky view was fabulous.

Staff were so friendly and helpful, even allowed us to check in early on thanksgiving at around 6am without any fee! Hugely appreciated. Room was a little small but it was cozy and was always very clean. Great location, near everything we wanted to do. Would definitely return!

This place exceeded expectations. The roof vie can not be missed and has perfect view of the Empire State. Staff was quick to accommodate requests. Offering bag holds for late flights and early check ins for early flights. I had the city view room which was so outstanding it’s hard to believe I was falling asleep surround by city lights! I would definitely stay here again 100 times over!

The staff were incredibly friendly and efficient, making us feel right at home. Also, breakfast was really good, we loved the variety.

Ideal central location for exploring the city.

Clean room and hotel. Very friendly staff.

Speaking of price, the cost of nearly $600 per night is absolutely outrageous for the quality of the rooms and services provided. For that amount of money, I expected a premium experience, but what I got was far from it. The rooms were not very clean — there were obvious signs that housekeeping had done a minimal job, and it felt like basic maintenance and attention to detail were severely lacking. Beyond the room itself, the overall experience felt overpriced and underwhelming. The hotel does not deliver the quality, comfort, or value one would expect from such rates. Between the misleading advertising, lackluster cleanliness, and exorbitant prices, my stay was incredibly disappointing. I would strongly caution anyone considering staying at Arlo Nomad. There are far better options in NYC that actually provide what they advertise and offer a much more enjoyable and worthwhile experience. I do not plan on returning and would not recommend this hotel to anyone.

The room was small and with very basic amenities

Little bit different view than I ordered

Loved my stay here. Felt very safe. My room was perfect. Very cute decor inside hotel. Rooftop has a great view of the city. Would absolutely stay here again.

We stayed here during Christmas and it was an amazing experience. Rooms are small but just what we needed to simply sleep at night as we were out in the city all day. It’s close by everywhere and only a 5 minute walk to a station. Would definitely come back!

Small room but we had a great view, good coffee daily & helpful friendly staff!

Amazing location, warm, clean, cosy rooms. Lots of space around hotel to hang out, lounges bars etc. really enjoyed the stay!

Room was spotless, we got the standard room wish we upgraded to the city view as we just stared into the inside of the buildings. Good daily water stock for the room. Good walking distance to key sights within NYC. Would stay again

Super nice and friendly staff, neat and clean room, nice spot. The offered free bike rent associated with our booking is also wonderful.

It was a beautiful room to stay in for a night. The view was lovely and felt very new york.

it's all just fine. the space always gets me. it is what it is i guess. the staff is really lovely.

The room is absurdly small with the bed only accessible from one side. Very difficult for many couples. Bathroom good otherwise.

Business stay, rooms compact but very clean, which is expected in NYC.

The staff was very friendly and the hotel was clean. Views were unbeatable! Overall wonderful experience.

Great location, lovely staff and everything we needed for our stay in the room. Appreciate the compact style but to be able to close the bathroom door fully would be a win!

What a great hotel! The front desk staff was so friendly upon arrival and helped me to upgrade our room. We had an amazing view of the Empire State Building right outside our window! The location is great and within a 15 minute walk to a lot of tourist spots and close to a hop on hop off tour stop if that is something you plan to do. We grabbed a coffee and croissant one morning and it was delicious. Definitely take a few minutes to go up to the rooftop! It has a small clear floor area and beautiful views of the buildings around the hotel. I’d stay here again!

Fine

I also create content and usually enjoy sharing hotel experiences, but this time I chose not to. The hotel feels outdated and is not cleaned to an acceptable standard. The one saving grace is the staff — they are truly amazing and make a big difference. Fortunately, the team here is fantastic.

Rooms are tight but clean and amazing staff

Locations, views!!

BRIANNA AND her crew are amazing. Always willing to help and accommodate us. Room was clean and tidy. Arlo No Mad is close to many tourist places that must be visited while in NYC. Thank You arlo for making our visit in NYC amazing

The people who work there make it the best hotel:))

Very clean room. Great view. Staff went above and beyond :)

Hotel was great

Room is nice and clean. Can be noisy around. Walkable from subway.

Room was clean and check in was efficient and welcoming. I have two complaints - the bar TV doesn’t have ESPN. I didn’t even know that was possible. Second, they don’t have enough staff making coffee in the morning. Yesterday morning there was one barista and there was a line for coffee, while there were 3 people at the reception desk just standing around talking to eachother doing nothing.

Very good

The rooms were a bit smaller than I expected but that was the only thing that bothered me. Overall, the service was excellent, rooms were clean, very helpful front desk assistance. Everyone was really nice and this hotel was one of the nicest I’ve stayed at. Would definitely recommend and I would look forward to staying here again!

Yes they did

The view was from our room, staff were friendly, however rooms are small, the bathroom wasn't very private, for a single traveller, absolutely perfect, if you're sharing and would like a bit of privacy, the frosted glaass room divide for the bathroom doesn't provide thisthis isn't the hotel for you also no coffee making facilities

All was excellent!!🤗❤️🤗

Just be prepared for a very very small room

The room was moderately clean, however, when the person I was traveling with, and I were taking a nap, housekeeping kept knocking on the door and then opened the door, very little privacy. When I asked for a for a warm blanket, I was given a thin blanket. The bed was very rickety and not comfortable.

Loved the city view and cosy bed

Amazing room and location! Loved the staff

Beautiful Hotel

Will be booking again soon :)

First time staying with Arlo, and I loved it, room was clean and housekeeping came every day making sure we had what

Initially we were placed in a different room. Walls were thin. Very noisy. Sink handle & toilet seat/dispenser were practically broken. We asked for another room & they graciously put us in another room. It was fine but there were yellow stains on the sheets. It’s a good hotel for solo travelers. Good location in koreatown. I wouldn’t recommend more than 1 person per room due to space issues.

Great staff

Everything was excellent and for my first time in nyc it was amazing thanks

Room was Small I was double charged at the property and the tv barely worked

Lovely boutique hotel

We stayed at the arlo nomad and enjoyed our stay. The staff was kind and the hotel is beautiful. We did feel disappointed that the rooftop wasnt open and i didnt see anything about it being closed. It was one of the reasons we chose this hotel. Also disappointed in the daily fee. On the site is says complimentary bikes, but it only covers a 5-10 min bike ride per day. We booked one of the corner rooms and the window was a bit hazy on the outside so it was a bit tough for photos. But other than these things we did enjoy the stay. The staff is great and so is the location.

Too expensive for such a small room (sky view) But it had a great view.

Great staff, lovely coffee on site, quiet and clean room, great location.

No top sheet which is gross as the comforter was not changed out and had markings on it. Manager explained that’s European style bedding. Nah dude, that’s gross. Shower overflowed each use due to issue with the drain. Shampoo and Soap were empty. Staff was dismissive. Got an attitude while ordering a coffee from barista, you are a coffee bar in the lobby. Definitely did not live up to 4stars and cost. I’ve stayed in hostels when I was in college that were better.

The room is very clean and comfortable but small.

All of it

The staff was very friendly and the location was perfect!

Clean. Funky smell with shower. Had some issues with insuite HVAC as it kept turning back and forth with no heating. Friendly staff. Overall good.

Very cozy and centrally located .

Very nice room, clean, enjoyed the library and common areas

Love it

I went there for the View and it was amazing. The staff was very helpful. Overall a great experience

The room was incredibly uncomfortable. It's meant for one person, not two. I've never been in such an uncomfortable hotel in NYC. There's barely enough room for luggage. Things were broken in the room. The towels smelled bad.

my daughter loved the bunk bed. the staff is the best!

Es la vuarta ves que me quedo en el arlo y mi experiencia siempre es maravilloso desde que entro hasta la hora de parti ...me encata y siempre lo recomiendo

Arlo Nomad was very y

No me gustó que me realizaron cargo extras que aún no se porque fueron y para el costos esperaba más.

The rooms are tiny but solid and immaculate. The rooftop lounge is soaked in an immense vista of buildings above and other rooftops below. The staff are friendly and helpful when asked. The lobby scene mixes soft-core hipsters, travelers from abroad and mainland, mainstream folks ranging from parents of local students to aging couples with twinkling eyes.

noisy, and room looks small

Good place to sat on a work trip

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The staff was very friendly. We enjoyed our stay.

The room is extremely small, smaller than rooms in Tokyo and not nearly as well organized. You can get to the bed only from one side. If you open your bag (even a cabin-size one), you can barely get to the bed. Don't count on unpacking the bag. However, you can take out a toothbrush and there are hangers to hang some clothes. You have to keep the bag under the bed. There is nothing to hold to in the shower. The air conditioning is extremely noisy. If you open the blind on the window, you are seen from the building across the street, so, not much day light, if you want privacy. But the location is good.

This was my first time staying with this brand and I will definitely return. The entire property was spotless. It smelled amazing from the time we walked in. The staff was exceptional, they were friendly, informative, and accommodating. Can’t wait until my next stay😍

Staff is so accommodating!!

El personal fue amable pero sin soluciones, insistiendo en que hablara con mis bancos. Tras varios intentos y llamadas, tuve que dejar $350 USD en efectivo para poder ingresar, casi a las 11 pm. En 25 años viajando, nunca había tenido una experiencia similar. Durante el resto del viaje mis tarjetas funcionaron sin inconvenientes, confirmando que el problema era del hotel. El resto de la estancia fue correcto, aunque con una sensación de incomodidad por lo ocurrido. En conclusión, el hotel cumple lo básico, pero su manejo de incidencias, flexibilidad y servicio al cliente dejan mucho que desear para el precio que cobra.

Elevators take a long time

Great staff. Lili

Over six foot and has a luggage for a 3 week trip. So the room was smalller than i need to feel comfortable. The lift is very limited with a long wait during busy hours. Otherwise a pleasant stay.

Place was great and the staff was awesome. Only thing I didn’t care for was the cancellation of my rooftop reservation. I don’t think they handled that particularly well. But the staff made up for it.

Great location , clean room , helpful and friendly staff

Get view

The hotel was great! Super location and so clean. We were greeted by Jamila. She was so friendly and gave us great tips to enjoy our stay and quick run down of the area. Eduardo was always super helpful. They gave amazing customer service and made the experience superb!!

Staff were very nice and helpfull

Amazing location for a clean and super-friendly hotel. The room was small - though the bathroom was surprisingly large. The back window gave an incredible view of the Empire State! And there’s a fun rooftop bar. Will definitely come back.

Arlo Nomad was a great hotel to stay at for our first time to NYC. Its in a great location, with clean rooms and friendly staff. We had a room with a terrace and enjoyed hanging out there or at the rooftop bar at the end of the day.

Clean hotel but extremely small rooms

N/a

Rooms too small

Good location, clean space, nice staff, and good dining options nearby

Excellent stay I will return

Food was great. The perfect nest for my wife and I for a night

Si habia tiendas cerca y los alrededores eran muy cerenos

Really unique hotel stayed in the corner room with the most unique view at the Empire State Building

Everything was great

Great short stay experience. Views from the room were breathtaking.

They advertise having a fridge in the room, there is NO fridge in the room… It’s just a little cool box. It is very misleading and they should not advertise that. Was very disappointed and had food ruined as we had planned on having food in the room.

...

Clean room staff was very nice

Great spot in Korea town lots of great restaurants near by

I think for any NYC hotel you have to go in expecting the rooms to be tiny and a little underwhelming for the price. Going in with that expectation, I really enjoyed my stay here! (lol). The bed was comfy, shower had extremely good water pressure, great window and natural light, and location was good for my purposes. I would stay again!

Everything was perfect.

Everything was amazing!

The property had a cool vibe. Staff gave to cool to work ther

Unfortunately we stayed one night during Fashion Week which skyrocketed the price. It was a lovely hotel in a great location and we felt safe.

clean room modernization cozy

Stay is 5/10 , staff isn’t the best, for what your paying it’s not worth it not at all

This is a micro hotel. Bed and bathroom. No table, desk or chair.

I had a great stay at the hotel. The staff were super friendly and welcoming. The rooms were clean and comfortable and the location is very convenient and walkable to majority of attractions. Overall, a pleasant experience!

When checking in, we asked the front desk staff if everything was okay, because she seemed irritated. She replied “not really” They also charge a $80 resort fee which was Mentioned prior to booking. We travel to nyc for work quite frequently, and this was one of the worst hotels we’ve stayed at.

Perfect location. Very friendly staff.

Amazing view from my room. Absolutely, loved everything about this place. Will return for the holidays!

Pretty

Great location near the Empire State Building and lots of great restaurants. The staff was extremely friendly and helpful.

Honestly if we could give it a 6 star we would - for the price we paid we found the whole experience great. The staff were super helpful and the room was decent.

Elevators really really annoying

Had one of the best trips we’ve ever had. Staff was so friendly and kind, especially Moses. Room was cozy and comfortable, loved the fresh waters every day. Location was so convenient, about a 10 min walk to Penn Station and so many places to eat nearby. Would stay here again!!

Breakfast I purchased with my room was burn and a very long check in process.

Very clean, friendly staff, room small but just enough for 2, stayed with a dog, great view, everything was great, location great

Location was really good

Great area and staff

Great place

Great views. Great customer service

The proerty if beautiful. I traveled expressly to stay at the property l. The rooms are small but amazing. I did research and expected the rooms to be small so that was not an issue. The price was great amd the views were amazing. Everything I expected. The staff were very helpful amd very engaging. It was our first time in NYC and they gave great recommendations on places to eat and sightsee when asked.

Clean room and nice staff

This is my honest review I don’t really wr*te any review but this time I feel disgusted cause my towel has a hair seems like didn’t checked properly and put in the rack right away also I’m about to shower I found in shower curtain has long hair too it’s like didn’t clean properly poor service of the house keeping. Plus the toilet bowl has scratch I’m not comfortable using it looks like a po*p stain.

Overall good experience loved the views and staff and the rooftop bar

The faucet in the shower was broken. Brown stains on the bed cover, sink clogged, smell from toilet whenever others used it. Atained shower curtain and filthy floor.

Very nice hotel near K-town, on 31st in between Park & Madison. The rooms are SMALL - you need to be prepared for that. Like, almost jail cell small. I want to give the property a higher rating, but one of the things i HATE is when the staff “upgrades” you to a room with obvious problems (that they know about, but you, the guest, are oblivious to). They made such a big deal at check-in about how they “upgraded me” into a corner room with glass windows on 2 sides because they wanted me to have such an “amazing stay”. What they didn’t tell me is that the morning sun would come blasting into my room & the automatic shades, which is the only way to block out the sun, were very clearly broken. So not only did the room heat up to the point where it was a sauna, the sun beat down so bad that I had to leave 2 1/2 hours early because I couldn’t even stand to be in there & squint. Additionally, it was obvious the control panel had been broken for quite some time & I’m positive they knew this. So, not sure if I would stay here again.

My son and I were in NYC for just a short time, but Arlo NoMad was the perfect home base. With stunning views from our corner room, to the cafe and the friendly staff.. it was perfect. We can't wait to return.

I always enjoy my stay here as the location is so convenient and easy to get around. It’s close to public transport yet also very walkable. Plenty of food option in and around the hotel. The staff is always so helpful! Special shoutout to Brianna, Brea and Kyara for making my stay so enjoyable!

It was small, but clean.

Good size but didn’t clean the room one day which was disappointing.

Daily free water bottles were super convenient, and I loved the rooftop bar.

Staff were helpful and service was good. Would definitely stay here again.

Our stay was Amazing! All the staff was attentive, kind & efficient! We had the Sky Queen view! Beautiful room BEAUTIFUL VIEW! We can’t wait to return!

Great staff! Close to everything and a great feeling of security. Rooftop patio breath taking.

Simply a great place to stay.

Nice location and view but room too small for 2-star.

Loved it!! Comfy beds

Great location, smaller lobby with smaller rooms. Overall a good hotel with fast elevators. Views are great from sky view room and the rooftop.

Hotel location is good. Very safe. Rooms are indeed on the smaller side. Very restricted movements. Not enough storage space. Shower is the saving grace - powerful and drains well. Bed is comfortable. Suitable for 2pax with one carryon suitcase and one backpack /purse each.

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Friendly staff, great location

Great location, insane view of Empire State Building from the roof top bar

No complaints other than the cleaning did not refresh towels after they were placed in a pile on the floor indicating I needed new towels.

The position and the view Amazing.

Great hotel. Beautiful views from higher floors.

It’s my second time visiting Nueva York but first time at the Arlo NoMad, truly the best hotel experience I’ve ever had. The staff are amazing, the rooms are immaculate, the hotel smells phenomenal, you are right where all the action is without it being noisy, everything is walking distance. Only sad that I had to leave so soon. But thank you so much to all the staff you are all fantastic <3

Rooftop was really nice but unfortunately both nights they decided to close 1 hour early so we were actually a bit disappointed because we couldn’t enjoy a drink and the view before going to sleep. Overall a nice place and staff was very friendly!

Good stay and friendly staff!

Loved everything except the bathroom in our room. We had the bunk room, and the bathroom door was frosted and the door didn’t go all the way to the ceiling. Really made privacy tough. We did a daddy daughter trip and we could’ve used the privacy in the bathroom department. Besides that, it was all great!

Well located, the room was spacious and the bed was really comfy to have great rest after all day walking in the city. Great roof terrace overlooking the Empire State, however to our surprise it closes at midnight. Well recommended.

Diner server/bartender couldn’t be bothered and didn’t offer refills or check on me. I was the only table. He was on his phone in plain view the whole time I was there.

Nice view for small but well organized clean and confortable room.

I waited one hour for the Vip service to bring my car back. The guy was driving around with my car.

Cons: Room amenities were poor. They didn’t restock the little amenities we did have unless we asked. They turned off the AC in the middle of the day so we couldn’t escape the heat in our room. For the amount paid the quality received could have been better. I think that it wouldn’t take much to give a better experience, just a few room amenities and better room cleaning service. We also stayed here after the Arlo Chicago and the juxtaposition between the two is quite drastic. Also the elevator system is very annoying and we had to wait 15 minutes at one point just to take the elevator to our room. There are 3 elevators but they seem to prioritize the rooftop bar over guests.

This was an amazing stay! From the nice room, the staff, overall vibe, convenience of location, and just everything… I will definitely book here again on my next Nyc trip! 10/10 Highly Recommend ✨

Shout out to Maryna and Mike at the Diner Bar, I missed my rooftop sunset because I was having the best time thanks to their amazing service and kindness. Speaking of the rooftop, it’s also incredible: Empire State right in front, great overall views, and exactly the kind of NYC vibe you hope for. Everyone was friendly, the place was spotless, and the atmosphere was just right. Location? 10/10, step outside and you can walk to so many spots in no time. Try it once, you’ll see…

Highly recommended place to stay. Clean and the view if beautiful

I've stayed at this property several times. I love it and highly recommend it.

Hip, great location, diner cooool’ small rooms - clean.

The pillows were exceptionally comfortable and the staff was very kind.

Great Hotel!

Very tiny room but everything you need is there.

Rooms are very small.

Perfect environment if you looking for somewhere quiet but convenient

Beautiful and smells amazing by the way! Really great value (except for the drinks at the bar). The rooms are small but very cute and the rooftop bar is worth visiting whether you’re a guest or not just for the aesthetic alone!

The staff was friendly and accommodating.

Amazing customer service and top notch clean rooms. The employees were very nice and helpful! Would go again!

The rooftop bar.

Amazing view

Good location, good staff, good rooms

Comfortable, clean and excellent customer service!

Stayed here great view. Great service loved the front desk people will always stay here. I left hotel Oyo just to come here because they had bugs in the shower and was so unsafe with a small elevator. The security here is great and actually work and do their jobs. No marijuana smell. Had clean dining as well. Plus the free water.

Excellent amenities, Clean at a Great Price

amazing properly

Loved it, not big room but very convenient and great comfort

Extremely rude manager. I had an issue with my check in and she couldn’t have been more miserable. Everyone else I interacted with was very pleasant, that it’s unfortunate one manager could give the hotel a bad rep.

We are considering doing this same type of trip in the future with 12 plus rooms but need the check in to be quicker.

Great Room but a little tight, loved the big windows but it didn’t have a pretty View .

I had a great experience staying at Arlo NoMad. The location is perfect, it made it easy to explore all the nearby attractions and neighborhoods. The view from my room was incredible, and the staff were welcoming and helpful throughout my stay. I’d definitely recommend it to anyone visiting New York!

The best room I’ve stayed in while in midtown.

Nice place, good location and quick access.

Perfect little staycation in NYC 💕