Quality Inn Shenandoah Valley
About Quality Inn Shenandoah Valley
Located in New Market, 5.8 miles from Endless Caverns, Quality Inn Shenandoah Valley has accommodations with a seasonal outdoor swimming pool, free private parking and a tennis court. This 3-star hotel offers a 24-hour front desk and free WiFi. Luray Caverns is 13 miles from the hotel and James Madison University is 19 miles away. Guests at the hotel can enjoy a continental breakfast. Quality Inn Shenandoah Valley has a playground. Guests at the accommodation will be able to enjoy activities in and around New Market, like cycling. Zane Showker Field At Bridgeforth Stadium is 20 miles from Quality Inn Shenandoah Valley, while Memorial Stadium is 20 miles from the property. Shenandoah Valley Regional Airport is 33 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- In-room safe
Reviews
The hotel reviews indicate a mix of positive and negative experiences. Guests generally appreciate the friendly staff, convenient location, and affordable prices, but express concerns about the cleanliness, outdated facilities, and occasional maintenance issues.
- Friendly and helpful staff
- Convenient location
- Cleanliness issues
- Outdated facilities and maintenance issues
- 5/5
The sheets and comfortable bed. The safety and cleanliness was the most important thing for me and they achieved that. Would stay there again
- 5/5
Good service
- 5/5
Restaurant was closed.
- 4.5/5
Superb
- 4.5/5
Breakfasts was excellent. Good variety. Hot food was hot. Staff attending the breakfast was polite, attentive and responsive. Quality of food was good.
- 3/5
Needs to be updated
- 5/5
No tienen ussble la picciona
- 4/5
- Helpfull and friendly staff - Clean room - Available coffee and tea all day - Good breakfast
- 4.5/5
Spacious and clean room. Breakfast was so extremely limited
- 4/5
Tub drain plug lever was inop.
- 0.5/5
No N9
- 2.5/5
Passable
- 4/5
Very quiet setting, friendly staff, but needs either a really good cleaning or updating.
- 4/5
Breakfast was good. Room was very clean, but need to put out more than 4 coffee packets for 2 quest that stay 2days !!!! Please!!!! Very happy with service and motel.
- 4/5
Breakfast was good. Room was very clean, but need to put out more than 4 coffee packets for 2 quest that stay 2days !!!! Please!!!! Very happy with service and motel.
- 4/5
Very good
- 5/5
The free breakfast was a step up from other places I stayed on this trip
- 3.5/5
Breakfast and All rooms had 2 exits
- 3.5/5
All rooms had 2 exits
- 4/5
Reasonable and clean.
- 2/5
It needs better management
- 5/5
Arrived tired and cranky. Check in easy. Good night's sleep. Continued my drive earl next morning.
- 3/5
Location The outside entrance to the room.
- 3/5
The outside entrance to the room.
- 1/5
A very disappointing stay. The staff was not helpful. I guess I was doing them a favor by staying there.
- 1.5/5
Hotel is next to Interstate 81. Very noisy and hard to sleep.
- 1.5/5
Hotel is next to Interstate 81. Very noisy and hard to sleep.
- 4/5
Very good
- 1.5/5
I am right now at home icing the bugbites i got overnight. Fleas? Spiders? They are definitely not bed bugs bc I've had them before, so thank God for that. The coffee was good. I couldn't figure out the light switch but my husband did. My son said he slept fine, I liked the light weight quilt on the bed.
- 1.5/5
I am right now at home icing the bugbites i got overnight. Fleas? Spiders? They are definitely not bed bugs bc I've had them before, so thank God for that. The coffee was good. I couldn't figure out the light switch but my husband did. My son said he slept fine, I liked the light weight quilt on the bed.
- 1/5
Run down place!!!
- 5/5
Good location and service
- 0.5/5
Nothing Dark, old, run down, didn’t feel safe
- 5/5
Good location and service
- 0.5/5
Nothing Dark, old, run down, didn’t feel safe
- 1/5
If you are travelling with kids, I do not recommend the hotel. The hallways smell of strong marijuana everywhere, so strong my kids were coughing and had to cover their nose and mouth. Sheets had visible stains. Only one lamp was working. Alarm clock wasn’t set and was blinking. You can hear the cars throughout the night as it is near the busy roads. The only thing I appreciate was the free breakfast. I don’t ever write hotel reviews but I had to this time as a parent.
- 3/5
Location is great for Luray caverns and blue ridge mountains The breakfast was nothing special
- 1/5
Never again
- 3/5
Location is great for Luray caverns and blue ridge mountains The breakfast was nothing special
- 1/5
Never again
- 3/5
Room was ok, fairly clean, staff was very friendly and helpful, breakfast options were limited and not a great selection, often ran out soon, parking was adequate and safe, AC and heat worked fine
- 4/5
Very good
- 4.5/5
Superb
- 4/5
Clean and value for money Breakfast quality can be improved
- 5/5
Easy access to I81, clean, comfy beds. Shower water temp control was backwards ( hit was cold, cold was hot). Tv guide didn’t match tv. Picture wasn’t clear.
- 5/5
Easy access to I81, clean, comfy beds. Shower water temp control was backwards ( hit was cold, cold was hot). Tv guide didn’t match tv. Picture wasn’t clear.
- 1.5/5
My room was available The hotel needs some loving care The beds were uncomfortable the sheets were old the bathroom had rust and cried all over it
- 1.5/5
My room was available The hotel needs some loving care The beds were uncomfortable the sheets were old the bathroom had rust and cried all over it
- 3/5
I got there early after taking a red-eye and then driving for 2.5 hrs. The gentleman behind the counter was kind enough to get housekeeping to clean my room first so I could check in early and take a nap. I overheard housekeeping say "yes, but it isn't perfect" when asked if my room was clean. To be fair, I'm not 100% sure she was talking about my room. When I got in there, the room seemed clean enough, but there were still shoe footprints on the bathroom tile floor, so I could tell that was not mopped well, which is what made me think she was actually talking about my room.
- 3/5
I got there early after taking a red-eye and then driving for 2.5 hrs. The gentleman behind the counter was kind enough to get housekeeping to clean my room first so I could check in early and take a nap. I overheard housekeeping say "yes, but it isn't perfect" when asked if my room was clean. To be fair, I'm not 100% sure she was talking about my room. When I got in there, the room seemed clean enough, but there were still shoe footprints on the bathroom tile floor, so I could tell that was not mopped well, which is what made me think she was actually talking about my room.
- 2.5/5
Location 10 years ago it was kept up, time has degraded the quality. The ice machine was broken on the 2nd floor. A mattress was outside laying on the ground. My first thought as I drove in was, "Lord, I hope this place isn't infested with bed bugs" Visual view of mattresses propped up against windows which made the place look ghetto. Shower stopper was rusted.
- 2.5/5
10 years ago it was kept up, time has degraded the quality. The ice machine was broken on the 2nd floor. A mattress was outside laying on the ground. My first thought as I drove in was, "Lord, I hope this place isn't infested with bed bugs" Visual view of mattresses propped up against windows which made the place look ghetto. Shower stopper was rusted.
- 1/5
Nothing I had a special request for first floor rooms due to some handicap people with me, this request was not granted. The whole entire hotel smelled like smoke and the guy working the desk was not very good or polite
- 2/5
The bathrooms was nasty and had hair all in tub. I had to put towels in tub to shower because it was nasty. But I didn't complain and I won't be staying here again.
- 5/5
Very nice, comfortable stay for 3 nights.
- 0.5/5
Checked out immediately after checking in.
- 1/5
The pillows There were bugs in the room, it smelled funny and made weird noises.
- 5/5
NA
- 3/5
Bathroom was not as clean as expected. Room had a very musty smell. Overall property is in need of a major overhaul.
- 3.5/5
Bed was hard and not to my liking
- 0.5/5
The air worked even though it stunk. The room was filthy, smelled, stained bedding, furniture was worn, mold in the bathroom, hallway smelled terrible and was dark, and the remote was even disgusting. Other than that the pillows appeared fluffy but were flat once you tried to use them.
- 3/5
The room is in good condition but very dated. Furniture was old. The TV did not work. Bed and bath were clean.
- 3/5
The room is in good condition but very dated. Furniture was old. The TV did not work. Bed and bath were clean.
- 4/5
Lady at front desk is very pleasant. Room was clean, hallway is recently updated.
- 4/5
Lady at front desk is very pleasant. Room was clean, hallway is recently updated.
- 4.5/5
Location difficult to find. Road to Location in bad shape!
- 3/5
Room was in good condition and staff was friendly. The halls reeked of marijuana. The breakfast area was freezing; even the staff remarked that it was very cold. There were stairs to the rooms which was hard on my mother who wanted to use a luggage cart.
- 3/5
Room was in good condition and staff was friendly. The halls reeked of marijuana. The breakfast area was freezing; even the staff remarked that it was very cold. There were stairs to the rooms which was hard on my mother who wanted to use a luggage cart.
- 0.5/5
the cleanliness and the beds were horrible. people were outside all night very loud and cooking on a grill.
- 0.5/5
Lack of cleanliness throughout the room. The bathroom was not cleaned after the previous guest. Men's facial hair was on the sink, and the toilet had dried poop from the previous guest. There was hair on the bedsheets. The microwave and fridge were greasy and filthy. The TV didn't work, and the TV control was disgusting and needed new batteries. Door knobs were sticky. Lots of cigarette smell in a nonsmoking room. I didn't think of trying their continental breakfast after seeing the lack of hygiene. There was a lot of construction noise going on as well.
- 0.5/5
Bed was very comfortable. Only entrance to the Inn was totally flooded! Bathroom very crowded.
- 5/5
And it was a close ride to luray caverns and a absolutely beautiful atmosphere at Shenandoah national Park
- 3.5/5
Breakfast was good. Location is very good. Bed was very comfortable! Room could use some updating. Has old carpet. Walls need fresh paint.
- 3.5/5
The town is very small with nothing to do.
- 1/5
Location Creepy atmosphere. Rundown appearance.
- 0.5/5
The lady at front desk was very rude. She needs not to work in the public. The room was not the cleanest and the beds where hard. Heater would not shut off needs to be fixed.
- 4/5
It was a great location It didn’t have an elevator
- 1/5
Stay away from this location
- 1/5
Stay away from this location
- 4/5
Lobby and game room were outstanding.
- 4/5
Lobby and game room were outstanding.
- 5/5
Awesome place. Loved it a lot especially for the price. Great breakfast but did wish there was scambled eggs. Did see other customers ask for it as well. Really love that the place is secure and getting renovated! Keep up the good work on improvement! I will be coming here every month for business
- 5/5
Awesome place. Loved it a lot especially for the price. Great breakfast but did wish there was scambled eggs. Did see other customers ask for it as well. Really love that the place is secure and getting renovated! Keep up the good work on improvement! I will be coming here every month for business
- 5/5
Great breakfast
- 5/5
Great breakfast
- 2/5
People nice… hotel run down…
- 2/5
People nice… hotel run down…
- 4/5
Office staff was friendly
- 4/5
Office staff was friendly
- 4/5
Excellent Stay
- 4/5
Excellent Stay
- 4/5
For the money, it was a good deal and a decent room
- 4/5
For the money, it was a good deal and a decent room
- 5/5
They charged me an extra $80! Was wrong an I have entered a dispute!
- 5/5
They charged me an extra $80! Was wrong an I have entered a dispute!
- 2/5
No trouble climbing stsirs second floor needs improvrment befots i stay sgain
- 2/5
No trouble climbing stsirs second floor needs improvrment befots i stay sgain
- 4/5
Staffs are very good. Parking is easy.
- 4/5
Staffs are very good. Parking is easy.
- 5/5
Great stay, courteous staff, clean room.
- 5/5
Great stay, courteous staff, clean room.
- 5/5
Was good
- 5/5
Was good
- 5/5
Staff was kind. Rapo got me a nice room and treated me with respect and kindness.
- 5/5
Staff was kind. Rapo got me a nice room and treated me with respect and kindness.
- 1/5
Check-in process: It took more than 20 minutes. The front desk person was not patient with simple questions along the lines of "I parked the car at location X, is it okay?" Room: Booked a non-smoking room. Surprise! The room reeked of cigarette fumes. A "Rainbow Air Purifier 5200-II - Odor Eliminator" was running in the room. To make it even worse, there were cockroaches in the bathroom. Asking for a solution did not result in a resolution, as the hotel was "fully booked". If the owner knows there is no non-smoking room available, why hide this and make a customer suffer? Anyone who is considering booking at this place, I highly recommend avoiding at all cost.
- 1/5
Check-in process: It took more than 20 minutes. The front desk person was not patient with simple questions along the lines of "I parked the car at location X, is it okay?" Room: Booked a non-smoking room. Surprise! The room reeked of cigarette fumes. A "Rainbow Air Purifier 5200-II - Odor Eliminator" was running in the room. To make it even worse, there were cockroaches in the bathroom. Asking for a solution did not result in a resolution, as the hotel was "fully booked". If the owner knows there is no non-smoking room available, why hide this and make a customer suffer? Anyone who is considering booking at this place, I highly recommend avoiding at all cost.
- 2/5
There were signs saying they were updating, but there was no working elevator, and to even get to the first floor rooms you had to climb stairs from the lobby if you couldn’t do stairs, you would have to go outside all the way around the building and in a side door.When I checked in he kept saying I needed to park around back, where it was incredibly dark. I asked about the empty ones on the side under the street lamp and he reluctantly said it was okay. The door to the room stuck and was hard to make sure it was latched. The tub was not cleaned because there was an old bar of soap on top of the shampoo dispensers. The floor had not been vacuumed because I found dried dirt clots. The mattress was not top quality . For the price I paid I would expect at least those things. I feel like the price point was more fair to be around $70 a night not over $150.
- 2/5
There were signs saying they were updating, but there was no working elevator, and to even get to the first floor rooms you had to climb stairs from the lobby if you couldn’t do stairs, you would have to go outside all the way around the building and in a side door.When I checked in he kept saying I needed to park around back, where it was incredibly dark. I asked about the empty ones on the side under the street lamp and he reluctantly said it was okay. The door to the room stuck and was hard to make sure it was latched. The tub was not cleaned because there was an old bar of soap on top of the shampoo dispensers. The floor had not been vacuumed because I found dried dirt clots. The mattress was not top quality . For the price I paid I would expect at least those things. I feel like the price point was more fair to be around $70 a night not over $150.
- 3/5
The hotel never mentioned on their website that they are remodeling, updating or any indication of such.
- 3/5
The hotel never mentioned on their website that they are remodeling, updating or any indication of such.
- 2/5
The outside door was left propped open and no security to open it.
- 2/5
The outside door was left propped open and no security to open it.
- 2/5
The hotel is very dated, the phone did not work, I was woken by loud banging after midnight which lasted until 3 am. The front desk was responsive but this did not feel like a safe space.
- 2/5
The hotel is very dated, the phone did not work, I was woken by loud banging after midnight which lasted until 3 am. The front desk was responsive but this did not feel like a safe space.
- 1/5
I tried to open a window and thought it would fall out. They were "under construction" but they were putting hard would floors over the dirty carpet. the bathroom ceiling had rust on it. The coffee machine had not been "dusted" in weeks. I would not stay there again or recommend it.
- 1/5
I tried to open a window and thought it would fall out. They were "under construction" but they were putting hard would floors over the dirty carpet. the bathroom ceiling had rust on it. The coffee machine had not been "dusted" in weeks. I would not stay there again or recommend it.
- 3/5
Staff was very friendly and helpful. The beds and main room was outdated but cleaned and tidied. However, the bathroom was a different story, especially the bathtub. There was clear mold in the grout lines and around the tub. Mold could also be seen on the walls and ceiling. We did enjoy the game room and the breakfast was sufficient.
- 3/5
Staff was very friendly and helpful. The beds and main room was outdated but cleaned and tidied. However, the bathroom was a different story, especially the bathtub. There was clear mold in the grout lines and around the tub. Mold could also be seen on the walls and ceiling. We did enjoy the game room and the breakfast was sufficient.
- 4/5
The property needs renovation. Looks like it hasn’t been updated since the 80s
- 4/5
The property needs renovation. Looks like it hasn’t been updated since the 80s
- 5/5
Clean and comfortable. Would definitely stay there again in the future.
- 5/5
Clean and comfortable. Would definitely stay there again in the future.
- 1/5
The most disgusting place I’ve ever slept. Holes in the walls, smelt of cigarettes, towels with stains, what looked like blood stains on the mattress and the corridor seemed like it hasn’t been vacuumed in years. This room was already booked, it was late and only one other hotel in the area. Let me just tell you slept with ALL of the lights on and kept waking up every 20mins. Truly a horror film setting.
- 1/5
The most disgusting place I’ve ever slept. Holes in the walls, smelt of cigarettes, towels with stains, what looked like blood stains on the mattress and the corridor seemed like it hasn’t been vacuumed in years. This room was already booked, it was late and only one other hotel in the area. Let me just tell you slept with ALL of the lights on and kept waking up every 20mins. Truly a horror film setting.
- 1/5
the first room they put us in smelled literally like a decaying animal body. The second room they put us in had trash still on the bedside stand and pubic hair on the floor in the bathroom. That room was never even wiped down or swept. It was literally the dirtiest hotel I have ever stayed.
- 1/5
the first room they put us in smelled literally like a decaying animal body. The second room they put us in had trash still on the bedside stand and pubic hair on the floor in the bathroom. That room was never even wiped down or swept. It was literally the dirtiest hotel I have ever stayed.
- 3/5
The person at the checkout was rude and left the counter when I had questiona to go outaide and smoke.
- 3/5
The person at the checkout was rude and left the counter when I had questiona to go outaide and smoke.
- 1/5
Tried to give me a smoking room. Very run down, foul odors throughout the hotel and dirty. Do not stay here!
- 1/5
Tried to give me a smoking room. Very run down, foul odors throughout the hotel and dirty. Do not stay here!
- 3/5
We liked that it was clean and quiet. However the onsite restaurant was closed. There wasn’t much variety of restaurants in the area that were easy to walk to.
- 3/5
We liked that it was clean and quiet. However the onsite restaurant was closed. There wasn’t much variety of restaurants in the area that were easy to walk to.
- 4/5
The staff was friendly and helpful. The room was clean. It is nice that they have a game room set up. I enjoyed having their breakfast before heading out for the day.
- 4/5
The staff was friendly and helpful. The room was clean. It is nice that they have a game room set up. I enjoyed having their breakfast before heading out for the day.
- 4/5
Good was good for breakfast they had waffles and eggs. The cereals were mixed my friend tried to get Froot Loops and ended up with both Froot Loops and Raisin Bran but the stay was fine and decent hotel. Staff was nice and helpful
- 4/5
Good was good for breakfast they had waffles and eggs. The cereals were mixed my friend tried to get Froot Loops and ended up with both Froot Loops and Raisin Bran but the stay was fine and decent hotel. Staff was nice and helpful
- 4/5
Breakfaat was fine and very customer friendly.
- 4/5
Breakfaat was fine and very customer friendly.
- 1/5
Very dirty and rundown. Left the property after check in.
- 1/5
Very dirty and rundown. Left the property after check in.
- 5/5
Other then that things were wonderfull. Charles and Phyllis Clifford
- 5/5
Other then that things were wonderfull. Charles and Phyllis Clifford
- 2/5
We had prepaid our hotel stay - but this guy was as if in a never mind attitude. The hotel does not have a pool and it says that they have pool. The pool was not functioning. I would say you will get better hotels to stay than this. recommend not to go
- 2/5
We had prepaid our hotel stay - but this guy was as if in a never mind attitude. The hotel does not have a pool and it says that they have pool. The pool was not functioning. I would say you will get better hotels to stay than this. recommend not to go
- 4/5
They were very pleasant and helpful
- 4/5
They were very pleasant and helpful
- 4/5
Fine, very quiet and good breakfast but some equipments need some maintenance.
- 4/5
Fine, very quiet and good breakfast but some equipments need some maintenance.
- 4/5
It was convenient for an overnight stay while travelling. The beds were small and hard.
- 4/5
It was convenient for an overnight stay while travelling. The beds were small and hard.
- 1/5
I paid 140 dollars and it is not worth it. It should be around 70-80 dollars.
- 1/5
I paid 140 dollars and it is not worth it. It should be around 70-80 dollars.
- 5/5
The property is older and reflects it. Otherwise it was clean, friendly staff and light breakfast was a plus
- 5/5
The property is older and reflects it. Otherwise it was clean, friendly staff and light breakfast was a plus
- 5/5
The staff was very friendly. The beds were very hard, very uncomfortable. We put towels on the bathroom floor because it looked dirty. There was a long black hair in the tub, the shower head was full of hard water and the water temperature was too hot. The biggest issue was with the door to the room. Somehow the security thing flipped and we were unable to get in. They had a crowbar to open the door, and it apparently happened before because there were already marks on the door.
- 5/5
The staff was very friendly. The beds were very hard, very uncomfortable. We put towels on the bathroom floor because it looked dirty. There was a long black hair in the tub, the shower head was full of hard water and the water temperature was too hot. The biggest issue was with the door to the room. Somehow the security thing flipped and we were unable to get in. They had a crowbar to open the door, and it apparently happened before because there were already marks on the door.
- 4/5
Was not bad but door would not stay locked until you slammed door
- 4/5
Was not bad but door would not stay locked until you slammed door
- 4/5
Rooms, small banquet room and an attached restaurant. But now the banquet room is the breakfast room, and the restaurant is a game Room—foosball, pool, old time video games (including PacMan!). That’s all to say this is an older hotel that has been somewhat updated. Double beds instead of queen, carpeted floors in rooms (even dog rooms) and hallways. Has both front (parking lot) and back (inside corridor) doors. Our outside key didn’t work when we got here (inside key did work) and the staff member on duty immediately contacted the maintenance guy who fixed it right away. Room was clean, WiFi worked well, TV was good, plenty of hot water, and some great areas for walking our dogs. Breakfast was good with options from cereal/toast to biscuits and gravy or waffles and hard boiled eggs. A dual Plus and minus was its location off the interstate, easy access to the hotel but we could really hear the truck traffic all night. Good for a night’s stay while we were traveling
- 4/5
Rooms, small banquet room and an attached restaurant. But now the banquet room is the breakfast room, and the restaurant is a game Room—foosball, pool, old time video games (including PacMan!). That’s all to say this is an older hotel that has been somewhat updated. Double beds instead of queen, carpeted floors in rooms (even dog rooms) and hallways. Has both front (parking lot) and back (inside corridor) doors. Our outside key didn’t work when we got here (inside key did work) and the staff member on duty immediately contacted the maintenance guy who fixed it right away. Room was clean, WiFi worked well, TV was good, plenty of hot water, and some great areas for walking our dogs. Breakfast was good with options from cereal/toast to biscuits and gravy or waffles and hard boiled eggs. A dual Plus and minus was its location off the interstate, easy access to the hotel but we could really hear the truck traffic all night. Good for a night’s stay while we were traveling
- 3/5
The hotel is in need of updating. Some areas have odors. The check in clerk was friendly and professional.
- 3/5
The hotel is in need of updating. Some areas have odors. The check in clerk was friendly and professional.
- 4/5
Good place to stay and visit Luray Caverns & Shenandoah National Park. Breakfast options were good.
- 4/5
Good place to stay and visit Luray Caverns & Shenandoah National Park. Breakfast options were good.
- 3/5
The door bolt would not engage fully in the front door. Therefor we did not feel fully secure
- 3/5
The door bolt would not engage fully in the front door. Therefor we did not feel fully secure
- 5/5
It’s always a pleasure staying at this hotel. The staff is friendly and professional. The room is clean, and the beds are very comfortable. It is convenient to major highways and attractions in the area.
- 5/5
It’s always a pleasure staying at this hotel. The staff is friendly and professional. The room is clean, and the beds are very comfortable. It is convenient to major highways and attractions in the area.
- 4/5
Easy access.
- 4/5
Easy access.
- 5/5
Rooms and bathroom was spacious, clean and comfortable. Very reasonable.
- 5/5
Rooms and bathroom was spacious, clean and comfortable. Very reasonable.
- 4/5
- 4/5
- 5/5
The man who checked me in was very nice and helpful
- 5/5
The man who checked me in was very nice and helpful
- 5/5
The staff was friendly and accommodating. The bed was comfy and the pillows gave me a great night’s rest.
- 5/5
The staff was friendly and accommodating. The bed was comfy and the pillows gave me a great night’s rest.
- 5/5
Staff very helpful, awesomely friendly. Very clean. Great breakfast!
- 5/5
Staff very helpful, awesomely friendly. Very clean. Great breakfast!
- 5/5
The staff was very friendly, check-in was convenient and quick, room was warm and clean. The place could use some updates and theres not much around for food or entertainment, but it felt safe and was reasonably priced.
- 5/5
The staff was very friendly, check-in was convenient and quick, room was warm and clean. The place could use some updates and theres not much around for food or entertainment, but it felt safe and was reasonably priced.
- 5/5
Great stay lovely workers
- 5/5
Great stay lovely workers
- 5/5
Front desk service was super nice with us
- 5/5
Front desk service was super nice with us
- 2/5
Pictures of updated rooms were false. Rooms were old and still had scent of cigarette smoke from years prior. TV did not work. Hair on beds, of course.
- 2/5
Pictures of updated rooms were false. Rooms were old and still had scent of cigarette smoke from years prior. TV did not work. Hair on beds, of course.
- 4/5
Great price, nice room, right off 81.
- 4/5
Great price, nice room, right off 81.
- 4/5
While super old school it was clean, new carpets, soft sheets and good bed. Staff was super nice! It was probably grand in it’s day, but it is very “vintage” now. Truly a good night for the value!
- 4/5
While super old school it was clean, new carpets, soft sheets and good bed. Staff was super nice! It was probably grand in it’s day, but it is very “vintage” now. Truly a good night for the value!
- 1/5
Room was smelly and the beds were uncomfortable ! AC / Heating unit didn’t seem to work. We couldn’t sleep properly because of that. I would never stay at this hotel again.
- 1/5
Room was smelly and the beds were uncomfortable ! AC / Heating unit didn’t seem to work. We couldn’t sleep properly because of that. I would never stay at this hotel again.
- 5/5
Great perfect fat check in
- 5/5
Great perfect fat check in
- 5/5
Johnny Appleseed theme hotel with clean rooms and complementary coffee, hot tea, and awesome breakfast. Breakfast was the best I have seen in a hotel in the past 15 years.
- 5/5
Johnny Appleseed theme hotel with clean rooms and complementary coffee, hot tea, and awesome breakfast. Breakfast was the best I have seen in a hotel in the past 15 years.
- 1/5
The people next door were smoking heavly w/ door next to my door open which my ac pulled in the smoke. I complained to staff, but he said nothing he could do even though all nonsmoking rooms. The bathroom floor was so dirty, my tennis shoes stuck! The topper is when called at near 11 pm on my cell and asked Well, are you coming or not? I checked in @ 8:30 and was about to go to sleep!
- 1/5
The people next door were smoking heavly w/ door next to my door open which my ac pulled in the smoke. I complained to staff, but he said nothing he could do even though all nonsmoking rooms. The bathroom floor was so dirty, my tennis shoes stuck! The topper is when called at near 11 pm on my cell and asked Well, are you coming or not? I checked in @ 8:30 and was about to go to sleep!
- 5/5
Will go back for a history tour
- 5/5
Will go back for a history tour
- 4/5
Convenient location to town
- 4/5
Convenient location to town
- 5/5
A little disappointed in the breakfast. I would like a breakfast meat i.e. bacon , sausage.
- 5/5
A little disappointed in the breakfast. I would like a breakfast meat i.e. bacon , sausage.
- 5/5
Long weekend trip with my son, expected much less for the price, room was clean, everything worked, nice amenities, shops/food within walking distance. All in all, a nice part of a great trip. Thank you.
- 5/5
Long weekend trip with my son, expected much less for the price, room was clean, everything worked, nice amenities, shops/food within walking distance. All in all, a nice part of a great trip. Thank you.
- 4/5
Great staff. Nicely updated and appreciate the complimentary breakfast. I recently stayed at a Courtyard Marriott and they didn’t even have complimentary coffee!
- 4/5
Great staff. Nicely updated and appreciate the complimentary breakfast. I recently stayed at a Courtyard Marriott and they didn’t even have complimentary coffee!
- 3/5
Nice hotel. A bit dated
- 3/5
Nice hotel. A bit dated
- 2/5
Beds were hard, comforters had stains on it, microwave did not work. Smelled musty and moldy
- 2/5
Beds were hard, comforters had stains on it, microwave did not work. Smelled musty and moldy
- 4/5
I liked the hot breakfast and nice that wS located back away from the main road.
- 4/5
I liked the hot breakfast and nice that wS located back away from the main road.
- 2/5
We had to pre clean the room after check in as the surfaces were sticky and dirty. The bathroom sink was stained pretty and and needed some maintenance. No room service for a three night stay. Oh yeah, on the last night a cockroach ran across the bathroom sink.
- 2/5
We had to pre clean the room after check in as the surfaces were sticky and dirty. The bathroom sink was stained pretty and and needed some maintenance. No room service for a three night stay. Oh yeah, on the last night a cockroach ran across the bathroom sink.
- 4/5
The AC was very noisy. I’m a light sleeper so it woke me up several times.
- 4/5
The AC was very noisy. I’m a light sleeper so it woke me up several times.
- 5/5
very clean, especially the bathroom. easy on and off access to freeway.
- 5/5
very clean, especially the bathroom. easy on and off access to freeway.
- 5/5
It was a very nice hotel and we liked that it had a loft in the higher end suites.
- 5/5
It was a very nice hotel and we liked that it had a loft in the higher end suites.
- 2/5
People were friendly, but property is extremely dated. Hallway smells of stale smoke. Room needs a deep cleaning. Bed was comfortable and was all we needed for one night.
- 2/5
People were friendly, but property is extremely dated. Hallway smells of stale smoke. Room needs a deep cleaning. Bed was comfortable and was all we needed for one night.
- 4/5
Good prices. Convenient location
- 4/5
Good prices. Convenient location
- 5/5
Sylvia at the front desk was fabulous! Room was clean and breakfast was very good.
- 5/5
Sylvia at the front desk was fabulous! Room was clean and breakfast was very good.
- 3/5
Bathroom was not clean
- 3/5
Bathroom was not clean
- 4/5
The facility was clean and the staff was pleasant
- 4/5
The facility was clean and the staff was pleasant
- 4/5
Good for the price but with kids need to rethink as there was a lot of smoke smell.
- 4/5
Good for the price but with kids need to rethink as there was a lot of smoke smell.
- 4/5
Everyone was friendly and helpful. Room was clean and breakfast available.
- 4/5
Everyone was friendly and helpful. Room was clean and breakfast available.
- 3/5
It’s tucked back away from everything which is goo but a bit difficult to find
- 3/5
It’s tucked back away from everything which is goo but a bit difficult to find
- 3/5
Convenient location, staff is great, breakfast decent but the rooms (especially the bathrooms) desperately need a makeover and updating. Old moldy caulk in the shower, water damage, loose crooked toilet, loose shower tiles Couldn’t use the lock on the front door as it was blocked by a DYI weather stripping job. I would stay here again though for the location and price.
- 3/5
Convenient location, staff is great, breakfast decent but the rooms (especially the bathrooms) desperately need a makeover and updating. Old moldy caulk in the shower, water damage, loose crooked toilet, loose shower tiles Couldn’t use the lock on the front door as it was blocked by a DYI weather stripping job. I would stay here again though for the location and price.
- 2/5
Not a bad place except for my room smelling of stale cigarette smoke. Staff at desk were not very friendly.
- 2/5
Not a bad place except for my room smelling of stale cigarette smoke. Staff at desk were not very friendly.
- 5/5
Great location, near an awesome Mexican place Jalisco. Staff was friendly and helpful
- 5/5
Great location, near an awesome Mexican place Jalisco. Staff was friendly and helpful
- 2/5
This property was in kind of an unsafe area, and when I couldn’t get the key to work, the front desk guy originally refused to help. Turns out it was a bad key. Also, it was a nearly empty hotel, but there was this insane spotlight shining directly into my room, illuminating it completely. They could have either fixed the light or given me a different room. Sketch vibes.
- 2/5
This property was in kind of an unsafe area, and when I couldn’t get the key to work, the front desk guy originally refused to help. Turns out it was a bad key. Also, it was a nearly empty hotel, but there was this insane spotlight shining directly into my room, illuminating it completely. They could have either fixed the light or given me a different room. Sketch vibes.
- 5/5
Great staff and great value for the money, could use some modernizing
- 5/5
Great staff and great value for the money, could use some modernizing
- 1/5
We were at the very back of motel and felt our safety was not secure. If we single adults needed help no one would know. You couldn’t bolt the doors so not safe to rest.
- 1/5
We were at the very back of motel and felt our safety was not secure. If we single adults needed help no one would know. You couldn’t bolt the doors so not safe to rest.
- 5/5
Clean and pleasant t
- 5/5
Clean and pleasant t
- 1/5
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- 1/5
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- 1/5
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- 5/5
The breakfast was good and clean
- 5/5
The breakfast was good and clean
- 2/5
The staff is trying their best to run a good hotel despite what appears to be the owners lack of concern for the property….both our rooms had roaches and hairs in the bed, sink, toilet and shower….the price is very reasonable and the staff are trying hard to keep things together….
- 5/5
Great place great price
- 1/5
Needs to be updated but more importantly it needs a deep cleaning. We couldn’t take a shower because it was so filthy.
- 5/5
Location
- 3/5
Our stay was an overnight,so it was ok. The staff were amazing. The room was nice, comfy bed. Clean linens. The bathroom needed some updating. The water was hard to regulate and the bathroom had a stale and moldy smell.
- 2/5
The property was fine. Beds were uncomfortable. The BIG issue was the hotel never received my reservation from Expedia. I had a copy of my confirmation from you and finally let us have the room. Not sure of the Problem, but it was very embarrassing.
- 3/5
Staff was nice, $100 a night might be a bit much considering location wise there wasn’t really any food spots around. Shower drain would get backed up while taking shower and take forever to drain. Shelf in shower was falling. Other than that it wasn’t bad
- 3/5
This was good location to enjoy the caverns and the park, but the place is not really clean, especially outside, there were maintenance issues in the room, but the staff was nice, they tried hard, and it was fine. They need a good cleaning inside and out but it was ok.
- 1/5
Dirty bathroom Vent doesnt work
- 5/5
Overall good
- 3/5
Hotel was adequate for my needs.
- 1/5
Dirty, dark, dingy - I checked out several hours after checking in, didn’t even spend the night. Would never ever recommend.
- 1/5
The motel smelled like weed in the mornings and the carpets were perpetually damp. The bathroom smelled like mildew. You could hear the road and so many noises when you’re trying to sleep. The mattress was laughable at how stiff it was. I would not recommend.
- 2/5
Toilet ran constantly due to needing repairs, A/C sounded like a freight train and there was something brown on the floor & side of tub that looked like possible baby diaper crap. Nothing good about what they offered as a breakfast.
- 3/5
Room is badly in need of update—particularly bathroom.
- 5/5
Overall great hotel stay and will be back again.
- 3/5
Needs lot of deep cleaning to.take out smoke smell
- 5/5
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- 4/5
Good
- 3/5
To be honest the place could use renovations.
- 5/5
Love the Christmas decorations 🎄🎁💖
- 1/5
Dirty
- 5/5
Bed not very comfortable. Toilet too close to the vanity. Front desk staff very friendly and helpful
- 1/5
Our tub had gross black gunk coming up through the drain when we ran the water in the sink. They fixed it the next day but we couldn't use the tub the first day there. The manager offered a credit, but they didn't do it. Very disappointed
- 4/5
Convenient location except too close to Interstate noise during night.