Ocean 5 Hotel

Nothing Everything

Nothing Everything

the location only! Roaches were staying with us as if they booked also

the location only! Roaches were staying with us as if they booked also

Very good

Everything Nothing I liked everything it was a nice stay and I like Gary

Nothing I liked everything it was a nice stay and I like Gary ?

Close to beach and board walk Guy tried to charge me $45 cleaning fee that I had already paid for, it was a scam

Close to beach and board walk Guy tried to charge me $45 cleaning fee that I had already paid for, it was a scam

It was all around nice experience

It was all around nice experience

Superb

Good

Good

Poor

Very good

Area Nothing at all

Area Nothing at all

Very good

Very poor

the property is was near to the beach. First of all.. I will not recomment this hotel. … last month on 4th of july I was suppose to stay there. As soon i we got into the room my husband check for bedbugs. We saw one death and the other one going into the baseboard alive. So we decide to cancel my reservation , i undertand that the reservation was unrefundable but they charge me 320(160 for each room) for early checking . Which later i found out that they were only supposed to charge me 45 pero room. Which i still waiting for a refund. I alwys ask to talk to the manager and they always says “we are in to the case”. also there was a kid working in that hotel which i think is inappropiate. DO NOT STAY THERE

close to beach room as too small

Location The beds were uncomfortable, covers dirty. Bugs was crawling under door. Huge gap underneath door. Check was at 11. But someone kept coming to door or peeking in to see if we were gone. And this was at 10am.

Dirty and Nasty. Rooms and lobby was filthy.

How convenient the location was The rooms could have been better equipped for needs. Extra blanket, coffee pot

How convenient the location was The rooms could have been better equipped for needs. Extra blanket, coffee pot

It was nice and clean and my grands enjoying the pool Everything

Close to the beach

Room looked old, was dirty, and smelled like mildew. Beds were uncomfortable, Couldn’t enjoy the pool due to big roaches running right by the pool area

We could only use 2 because the ceiling was leaking and asked for another hotel but supposly they were all like that. Won't book again

Nothing

Nothing

Needed to be more clean, HVAC not cooling

The bathrooms were so nice and i loved how it was right by the beach I think the bed area could be a little updated but it’s not bad at all

I like how they had ice cream in the shop under the hotel and the employees were really nice I seen a couple roaches when I was there at the hotel inside the microwave. Our TV was cracked down the left side of it or had a line that went all the way down it our air conditioner dripped water into the floor of the actual room and outside on the walkway, but they put something underneath outside, but I had to put a towel in front of it inside the room and beds weren’t very comfy but another thing I didn’t like after booking it through a firm through booking.com. I made an agreement through booking.com for this room it was approved. I’ve been paying payments on it. I get to the hotel to check in and I’m told I was not charged the correct tax amount of money so he charges me another 200 and some dollars on top of the 1500 I was already paying through booking once signed an agreement stating that’s what I’m gonna pay. It shouldn’t have been changed. It should’ve been on booking or it should’ve been on the Hotel‘s responsibility to make sure that that was charged the correct amount to begin with And mine was no cancellation so there was nothing I can do about it except pay it and I barely had any money as it was so that was not cool and I was very upset about it and I still am because I feel like I was cheated

The pool and it's proximity to the beach make it worth while. The staff was very friendly.The bathrooms had been remodeled and it was nice The beds and room furniture need updating.

How near the beach is The front desk attendants. The website says check out is at 11:00 when I did it he was very confrontational saying you are late, check out is at 10:00,

They could’ve at least had a complimentary breakfast

The room was like a dorm room. No closet, no kitchen, no sitting area, no safe, no lamp, no nothing. TV was in Spanish with English settings. The bathroom was super small. There were 3 full/queen beds. The one bed I slept in was uneven and was leaning.

Paid in full before arrival just to be told that a resort fee still needed to be paid at check in which was not stated online as well as the price that was in the computer did not match the total price of the room that I saw online at all. It rained and had heavy wind which came into our room due to faulty window seal

The guy there told me that i had to pay a extra $95 as resort fee. At the end i ended up paying almost 300$ for a disgusting motel. Just the outside looks s lil nice but the room are disastrous.

The guy there told me that i had to pay a extra $95 as resort fee. At the end i ended up paying almost 300$ for a disgusting motel. Just the outside looks s lil nice but the room are disastrous.

Cigarettes burns in blankets

Cigarettes burns in blankets

The property manager is very nasty, rude and disrespectful. This place is a dump!!

The property manager is very nasty, rude and disrespectful. This place is a dump!!

No TV for the 2 days I was there. no ice machine.

No TV for the 2 days I was there. no ice machine.

Roaches. Broken ac. No wifi. Staff often not around. Horrrrible

Roaches. Broken ac. No wifi. Staff often not around. Horrrrible

Property was correct area for us. Pool stayed open late. Had 3 bed rooms.

Property was correct area for us. Pool stayed open late. Had 3 bed rooms.

I checked in and 5 minutes later, I checked out. Room smelled like ppe, stains on the sheets. Bathroom was disgusting.

I checked in and 5 minutes later, I checked out. Room smelled like ppe, stains on the sheets. Bathroom was disgusting.

They literally try to scam you out of your money! I booked a room with 3 double beds and was almost there to check in and they called asking how many people I had with me. The room sleeps 6! They told me I booked for 2 people... but I paid for a room with 3 double beds! Literally this booking was for one night only and they told me I had to pay an additional 48$ and change per person extra if we wanted to stay. I told them no that that was ridiculous when I already paid $162 for the room. Now I can’t get Expedia or the hotel to refund our money. Everytime I call the hotel staff is rude and says Expedia has to refund and Expedia says the hotel is to refund but I have to get the manager to approve. They won’t even tell me the managers last name! Just George and that he didn’t have time to deal with me. Worst experience ever!! Had to find and pay for another hotel for the night.

They literally try to scam you out of your money! I booked a room with 3 double beds and was almost there to check in and they called asking how many people I had with me. The room sleeps 6! They told me I booked for 2 people... but I paid for a room with 3 double beds! Literally this booking was for one night only and they told me I had to pay an additional 48$ and change per person extra if we wanted to stay. I told them no that that was ridiculous when I already paid $162 for the room. Now I can’t get Expedia or the hotel to refund our money. Everytime I call the hotel staff is rude and says Expedia has to refund and Expedia says the hotel is to refund but I have to get the manager to approve. They won’t even tell me the managers last name! Just George and that he didn’t have time to deal with me. Worst experience ever!! Had to find and pay for another hotel for the night.

The hotel put a $270 charge on my card and will not tell me why. I've called them 5 times and they haven't given a reason or refunded me.

The hotel put a $270 charge on my card and will not tell me why. I've called them 5 times and they haven't given a reason or refunded me.

Staff was very friendly.

Staff was very friendly.

Terrible accomodations

Terrible accomodations

Very close to the beach and amenities. In the heart of Myrtle Beach. Great location. Friendly staff, great free parking. Very reasonable rates. Would stay here again!

Very close to the beach and amenities. In the heart of Myrtle Beach. Great location. Friendly staff, great free parking. Very reasonable rates. Would stay here again!

This property is definitely not worth the money you pay for it. We arrived early but had to wait til 3pm to check in(which was our check in time and this was ok) for the room to be cleaned, well it was not clean when we went in. It was nasty, we took the hotel towel to clean the floor and it was black by the time we were done cleaning, the bathroom was disgusting and still had dirt and sand in the tub from previous renter. The water would not drain in the shower and the bedding was nasty and stained.

This property is definitely not worth the money you pay for it. We arrived early but had to wait til 3pm to check in(which was our check in time and this was ok) for the room to be cleaned, well it was not clean when we went in. It was nasty, we took the hotel towel to clean the floor and it was black by the time we were done cleaning, the bathroom was disgusting and still had dirt and sand in the tub from previous renter. The water would not drain in the shower and the bedding was nasty and stained.

The worst hotel and it was a fraud advertisement using pictures of other hotels to catch people to pay for this one. The price is a rip off to customers for the crapy hotel i will not recommend anyone to thus placeat all.

The worst hotel and it was a fraud advertisement using pictures of other hotels to catch people to pay for this one. The price is a rip off to customers for the crapy hotel i will not recommend anyone to thus placeat all.

The picture of whst you think is the hotel is not. Tv has lines through it. One plug in room to use to charge phone. No outlets to use in bathroom sink area. Very outdated and in need of repairs.

The picture of whst you think is the hotel is not. Tv has lines through it. One plug in room to use to charge phone. No outlets to use in bathroom sink area. Very outdated and in need of repairs.

Pool had no water in it, toilet was broke, fridge wasn’t working. Overall property wasn’t clean or upkept

Pool had no water in it, toilet was broke, fridge wasn’t working. Overall property wasn’t clean or upkept

This place is not what it looks like. Horrible experience. Not kid friendly, no house keeping. No hair dryer, had ro rig the AC for it to work.

This place is not what it looks like. Horrible experience. Not kid friendly, no house keeping. No hair dryer, had ro rig the AC for it to work.

When we stayed our room was dirty and their was a drink left in the fridge.... then at 7:00am we herd kids screaming in front of our door we ask the person in the office to tell them to be quite but nobody didn’t come to their door and not to mention the pool guy making so much loud at 9:00am as well very awful and wouldn’t recommend nobody to stay there

When we stayed our room was dirty and their was a drink left in the fridge.... then at 7:00am we herd kids screaming in front of our door we ask the person in the office to tell them to be quite but nobody didn’t come to their door and not to mention the pool guy making so much loud at 9:00am as well very awful and wouldn’t recommend nobody to stay there

Hotels.com needs to somehow evaluate the places to allow in their website. I’m very disappointed with this hotel. In one word the is DISGUSTING.

Hotels.com needs to somehow evaluate the places to allow in their website. I’m very disappointed with this hotel. In one word the is DISGUSTING.

Definitivamente no es lo que ofertan y las fotos aparentan otra cosa.

Definitivamente no es lo que ofertan y las fotos aparentan otra cosa.

Cockroaches! Property is run down. Air conditioner didn’t work. TV had no remote. “Ocean view” is between two high rise buildings. No closet to hang clothes.

Cockroaches! Property is run down. Air conditioner didn’t work. TV had no remote. “Ocean view” is between two high rise buildings. No closet to hang clothes.

Room was absolutely unacceptable. Pillows had no cases and looked stained and disgusting. TV had audio but no video. No towels or toilet paper were in the room. Roaches litterally everywhere! They were on the stove, in the bathroom, on the tables, walls, and on the bed as well!! When i saw the one on the bed, I could not sleep there with me and my 5 month old. Ended up checking out at 1:34am and kept the parking pass to sleep in my car instead. Not worth the money at all.

Room was absolutely unacceptable. Pillows had no cases and looked stained and disgusting. TV had audio but no video. No towels or toilet paper were in the room. Roaches litterally everywhere! They were on the stove, in the bathroom, on the tables, walls, and on the bed as well!! When i saw the one on the bed, I could not sleep there with me and my 5 month old. Ended up checking out at 1:34am and kept the parking pass to sleep in my car instead. Not worth the money at all.

This is a TERRIBLE hotel .... the staff is rude the place is run down ...Was suppose to be a romantic weekend so we splurged a bit and got the room with a kitchen....tv broke fridge broke stove broke air conditioning broke toilet broke shower broke tv remote broke door lock broke smoke detector broke ice machine broke and the sheets was dirty. This was the WORST HOTEL I HAVE EVER STAYED IN

This is a TERRIBLE hotel .... the staff is rude the place is run down ...Was suppose to be a romantic weekend so we splurged a bit and got the room with a kitchen....tv broke fridge broke stove broke air conditioning broke toilet broke shower broke tv remote broke door lock broke smoke detector broke ice machine broke and the sheets was dirty. This was the WORST HOTEL I HAVE EVER STAYED IN

We booked online. Was told when we got there our room wasn't available and wed have to either cancel and wait to get our money back (which we couldn't do) or pay the up grade fee, very rud and very hard to understand front desk operations. 3rd floor no elevator, tub filled with water while showering, no hand towels or wash clothes, only 2 towels, sink was broken, ice bucket, no ice machine, air was turned off on 97 degree day took about 4 hours for room to cool off, never really got cool. Dog next door barked all night long

We booked online. Was told when we got there our room wasn't available and wed have to either cancel and wait to get our money back (which we couldn't do) or pay the up grade fee, very rud and very hard to understand front desk operations. 3rd floor no elevator, tub filled with water while showering, no hand towels or wash clothes, only 2 towels, sink was broken, ice bucket, no ice machine, air was turned off on 97 degree day took about 4 hours for room to cool off, never really got cool. Dog next door barked all night long

Our first hotel (The Avista) which was not book through Expedia was great!. We also had to book an additional night last minute, we used Expedia in this case and the website was fast and great. Unfortunately we ended at the' Atlantic North Motel'. This place was dirty, sheets had old stains, the AC had to be repaired and the shower was backing up; we did not feel comfortable taking a shower after spending the afternoon at the beach. As as user of Expedia form most of my vacation the last several years, I suggest you don't recommend this place or even remove it from your options. Thank you.

Our first hotel (The Avista) which was not book through Expedia was great!. We also had to book an additional night last minute, we used Expedia in this case and the website was fast and great. Unfortunately we ended at the' Atlantic North Motel'. This place was dirty, sheets had old stains, the AC had to be repaired and the shower was backing up; we did not feel comfortable taking a shower after spending the afternoon at the beach. As as user of Expedia form most of my vacation the last several years, I suggest you don't recommend this place or even remove it from your options. Thank you.

DO NOT STAY HERE. MY ROOM WAS INFESTED WITH ROACHES. EVEN IN THE BED CRAWLING ON MY CHILD. I HAVE PICTURES. THEY HIRE ANYONE. THE OVERNIGHT CLERK WAS RUDE AND WAS ACTUALLY NEXT DOOR IN ANOTHER GUEST ROOM WHILE I WAITED OUTSIDE TO TALK TO HIM. PEOPLE OUTSIDE SMOKING AND DRINKING AND BEING LOUD. OH AND THEY SAID THEY DONT DO REFUNDS.

DO NOT STAY HERE. MY ROOM WAS INFESTED WITH ROACHES. EVEN IN THE BED CRAWLING ON MY CHILD. I HAVE PICTURES. THEY HIRE ANYONE. THE OVERNIGHT CLERK WAS RUDE AND WAS ACTUALLY NEXT DOOR IN ANOTHER GUEST ROOM WHILE I WAITED OUTSIDE TO TALK TO HIM. PEOPLE OUTSIDE SMOKING AND DRINKING AND BEING LOUD. OH AND THEY SAID THEY DONT DO REFUNDS.

it was amazing wonderfully clean right outside of the ocean and the staff were sweet and reliable room was fresh and clean shower was nice and AC worked big plus

it was amazing wonderfully clean right outside of the ocean and the staff were sweet and reliable room was fresh and clean shower was nice and AC worked big plus

Our room smelled like an ashtray, no remote for the TV, no outlet in the bathroom for straightener/blow dryer. The hot water knob in the shower got so hot after about 2 minutes, you had to use the one washcloth provided to turn it off! I didn’t sleep at all due to other patrons partying until 6 am and the horrible smell of the room.

Our room smelled like an ashtray, no remote for the TV, no outlet in the bathroom for straightener/blow dryer. The hot water knob in the shower got so hot after about 2 minutes, you had to use the one washcloth provided to turn it off! I didn’t sleep at all due to other patrons partying until 6 am and the horrible smell of the room.

Take your own bed clothing and towels. Make sure time cleaning and smell goods

Take your own bed clothing and towels. Make sure time cleaning and smell goods

Pool was closed and the bed had some big issue in room 37

Pool was closed and the bed had some big issue in room 37

Older motel that they don't put money into. Everything is old and worn out but staff was outgoing and friendly. Right on strip and safe

Older motel that they don't put money into. Everything is old and worn out but staff was outgoing and friendly. Right on strip and safe

Checked into room and bed was hanging off the frame, then I looked at the towels and they were all stained dirty and only had two when there was three of us so I asked for new cleans ones at 2 pm when I checked in and I didn’t receive clean towels till 9:30 am on checking out day after I had to complain because he tried to say they still didn’t have clean towels!!!!! There was no remote for the tv asked for one when checked in never received one from management, there were also tons of black lines going through the tv when on!!!!! Alll of the bed sheets had all types of stains on it!

Checked into room and bed was hanging off the frame, then I looked at the towels and they were all stained dirty and only had two when there was three of us so I asked for new cleans ones at 2 pm when I checked in and I didn’t receive clean towels till 9:30 am on checking out day after I had to complain because he tried to say they still didn’t have clean towels!!!!! There was no remote for the tv asked for one when checked in never received one from management, there were also tons of black lines going through the tv when on!!!!! Alll of the bed sheets had all types of stains on it!

Room was super small along with bathroom got room and didnt stay ended up going else where

Room was super small along with bathroom got room and didnt stay ended up going else where

Checked out SUNDAY and was charged $40 on TUESDAY for “possibly taking pillows/towels”, when I did not. Room was not clean, Dirty and mold in mini fridge, broken microwave and replaced with dirty microwave, no remote to tv, ice machine broken. Called in the morning to speak to manager front desk claimed he would be in in the afternoon. Called again later for the same front desk person to claim he was the manager.

Checked out SUNDAY and was charged $40 on TUESDAY for “possibly taking pillows/towels”, when I did not. Room was not clean, Dirty and mold in mini fridge, broken microwave and replaced with dirty microwave, no remote to tv, ice machine broken. Called in the morning to speak to manager front desk claimed he would be in in the afternoon. Called again later for the same front desk person to claim he was the manager.

The location was great, I liked the view of the beach , it was walking distance for Everything I wanted to do. The rooms could use some maintenance and could be cleaner. But you get what you pay for.

The location was great, I liked the view of the beach , it was walking distance for Everything I wanted to do. The rooms could use some maintenance and could be cleaner. But you get what you pay for.

We did not stay. Bed had bed bugs

We did not stay. Bed had bed bugs

We paid for the stay but departed the property. The room was dirty, refrigerator had mildew, the bathroom was filthy, the floor nasty/soiled, walls were dirty and there was an odor of cigarette smoke.

We paid for the stay but departed the property. The room was dirty, refrigerator had mildew, the bathroom was filthy, the floor nasty/soiled, walls were dirty and there was an odor of cigarette smoke.

Horrible place to stay with a family all doors seemed like busted did feel secure

Horrible place to stay with a family all doors seemed like busted did feel secure

This hotel was pretty close to the beach, which was nice. However, the room was not very nice. It smelled as if the cleaning solution was pinsol or something like that. Which is not very good for people (like me) who have allergies and asthma. The bathroom was so small l you can’t even stand up straight from the toilet because the sink is in the way. The toilet paper was soaking wet just by one shower. The hot water took about 10-15 minutes to turn hot. I could go on and on, but basically you get what you pay for.

This hotel was pretty close to the beach, which was nice. However, the room was not very nice. It smelled as if the cleaning solution was pinsol or something like that. Which is not very good for people (like me) who have allergies and asthma. The bathroom was so small l you can’t even stand up straight from the toilet because the sink is in the way. The toilet paper was soaking wet just by one shower. The hot water took about 10-15 minutes to turn hot. I could go on and on, but basically you get what you pay for.

Id rather not talk about it....for the second time. Because I tried to give them another chance....but nevermind.

Id rather not talk about it....for the second time. Because I tried to give them another chance....but nevermind.

Well the view from our balcony was awesome!!! We could see the all the way down Oceanview Dr. N there waslike a truck on Sunday night...that. was prettycoolall shapes, models n colors .....all.dressed out n pimped out....lol. but there was roaches!!!!! N the owner was rude n made us leave . Was suppose to give us 1 free nigth....look someonr needs to me so we can talk about. I believe we should b reimbursed r giving a free paid trip of our choice!!!! My purse medications money phone credit card everything n my purse... n my Cheryl credit card was used to purchase items n fromAmazon n we have " PROOF of the items being delievered the next day... the was acamera that was a perfect viewing of our room that day my ourse was STOLEN.... T he "OWENER" REFUSED TO LET US VIEW THE VIDEO N STEAD MADE US LEAVE N THE NIGHT HE MADE US LEAVE I HAD A REFUND OF 168.00 THAT WAS SUPPOSE TO B RETURNED TO MY ACCOUT N ITS NEVER BEEN RECIEVED THERE WAS A LADY NAMED ANN N SHE WAS ALSO AN EMPLOYEE THERE N SHE WAS WITNESS TO THE PACKAGE FROM AMAZON BEING DELIVERED N THEY ARE FRIENDS N SO SHE GAVE HER THE PACKAGE AFTER TELL CHERYL N I.....IT WAS DREAM OF MINE N CHERYLS TO GO TO MYRTLE BEACH..... N YES WE DID HAVE BUT OUR DREAM WAS SHATTEREDON MONDAY JULY 29!!!!! OH SORRY I DONT HAVE A PHONE BUT MY MOTHER DOES N HER NUMBER IS 870-799-9561. I WIULD REALLY LIKE TO DICUSS THE ISSUE WITH SOME ONE.... ASAP!!!!!

Well the view from our balcony was awesome!!! We could see the all the way down Oceanview Dr. N there waslike a truck on Sunday night...that. was prettycoolall shapes, models n colors .....all.dressed out n pimped out....lol. but there was roaches!!!!! N the owner was rude n made us leave . Was suppose to give us 1 free nigth....look someonr needs to me so we can talk about. I believe we should b reimbursed r giving a free paid trip of our choice!!!! My purse medications money phone credit card everything n my purse... n my Cheryl credit card was used to purchase items n fromAmazon n we have " PROOF of the items being delievered the next day... the was acamera that was a perfect viewing of our room that day my ourse was STOLEN.... T he "OWENER" REFUSED TO LET US VIEW THE VIDEO N STEAD MADE US LEAVE N THE NIGHT HE MADE US LEAVE I HAD A REFUND OF 168.00 THAT WAS SUPPOSE TO B RETURNED TO MY ACCOUT N ITS NEVER BEEN RECIEVED THERE WAS A LADY NAMED ANN N SHE WAS ALSO AN EMPLOYEE THERE N SHE WAS WITNESS TO THE PACKAGE FROM AMAZON BEING DELIVERED N THEY ARE FRIENDS N SO SHE GAVE HER THE PACKAGE AFTER TELL CHERYL N I.....IT WAS DREAM OF MINE N CHERYLS TO GO TO MYRTLE BEACH..... N YES WE DID HAVE BUT OUR DREAM WAS SHATTEREDON MONDAY JULY 29!!!!! OH SORRY I DONT HAVE A PHONE BUT MY MOTHER DOES N HER NUMBER IS 870-799-9561. I WIULD REALLY LIKE TO DICUSS THE ISSUE WITH SOME ONE.... ASAP!!!!!

Nothing shouldn’t be in business the place is safety and health hazard.200 per night for nothing .should not be on any website for advertising.

Nothing shouldn’t be in business the place is safety and health hazard.200 per night for nothing .should not be on any website for advertising.

Front desk personnel was very nice, but this facility shouldn’t be on Expedia or any other site at all, I should get a refund they should pay me to stay in this place very disappointed, this property is extremely outdated, if something broke in 1930 it is still broken today in 2019, other renters sitting outside your door smoking all the time which was very inconsiderate, I do not recommend this place for my dogs!!!

Front desk personnel was very nice, but this facility shouldn’t be on Expedia or any other site at all, I should get a refund they should pay me to stay in this place very disappointed, this property is extremely outdated, if something broke in 1930 it is still broken today in 2019, other renters sitting outside your door smoking all the time which was very inconsiderate, I do not recommend this place for my dogs!!!

No functional AC. Room was dirty. Bathroom was horrible and falling apart. Old TV. No washer or dryer. Just overall horrible.

No functional AC. Room was dirty. Bathroom was horrible and falling apart. Old TV. No washer or dryer. Just overall horrible.

This place was nasty. It smelled, and had bugs. My husband and I walked into the room and walked back out without even staying.

This place was nasty. It smelled, and had bugs. My husband and I walked into the room and walked back out without even staying.

Place is very out dated, elevators stayed wet from traffic. Room was small, bathroom had chipped paint off walls no vent in the bathroom.

Place is very out dated, elevators stayed wet from traffic. Room was small, bathroom had chipped paint off walls no vent in the bathroom.

Literally the worst hotel I’ve ever stayed in,It was filthy, it’s stunk And I had no TV nor a trashcan.

Literally the worst hotel I’ve ever stayed in,It was filthy, it’s stunk And I had no TV nor a trashcan.

It was dirty the bed was dirty missing a lamp and the telephone. Broken bathroom fixtures. All in all very gross

It was dirty the bed was dirty missing a lamp and the telephone. Broken bathroom fixtures. All in all very gross