Homewood Suites by Hilton Myrtle Beach Oceanfront
About Homewood Suites by Hilton Myrtle Beach Oceanfront
Set along the boardwalk on Myrtle Beach, Homewood Suites by Hilton Myrtle Beach Oceanfront provides the perfect setting for your South Carolina coastal trip. Enjoy our oceanfront views, indoor waterpark, rooms with free WiFi access, fitness center, and a terrace. The hotel offers free hot buffet breakfast to start off your day. We are conveniently located 1.2 mi from Myrtle Beach Convention Center, and in proximity to other main Myrtle Beach attractions, including Coastal Carolina University. Every room has a balcony with a city, coastline, or Atlantic Ocean view. Every accommodations has a private bathroom with and free toiletries. The rooms have a 49-inch flat-screen TV with cable channels. The suites include a kitchenette. A sun deck is available to guests to enjoy the oceanfront views. The property offers 4-star accommodations with an indoor waterpark that includes slides, hot tubs, a lazy river, and a pool bar. You can also enjoy the game room, perfect for family time, with foosball, ping pong, and a pool table. Dine at the on-site restaurant Coconut Charlie's Bar & Grill and follow it with a treat at Hershey Shake Shop- the hotel's ice cream shop. Families love the location, and couples in particular rated it 9.2 for a two-person trip. Broadway at the Beach is 1.9 mi from Homewood Suites by Hilton Myrtle Beach Oceanfront. The nearest airport is Myrtle Beach Airport, 2.5 mi from the property.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
Reviews
Guests generally enjoyed their stay, highlighting the cleanliness of the rooms, the friendly staff, and the convenient location. However, there were several complaints about the valet parking system, including long wait times and unexpected costs. Some guests also expressed disappointment with the breakfast service and the lack of oceanfront rooms as promised.
- Clean and spacious rooms
- Friendly and helpful staff
- Issues with valet parking
- Disappointing breakfast service
- 5/5
The hotel was right on the boardwalk and it offered a full breakfast and valet parking for the guests. It was an excellent room with lots of amenities!
- 5/5
They staff were all very nice. Being able to text the front desk with questions or requests was a great experience. The kids loved the facilities. The pool and slide were a huge bonus. They spent at least two hours each day just swimming. Breakfast was always well stocked with a variety of breakfast foods: scrambled eggs, different meat selections, potatoes, fruits, cereal, waffles, muffins, etc. The location is very convenient. We walked down the boardwalk one night to one of the piers. That particular pier put on a great fireworks show on Wednesday night. There's also a Starbucks and ice cream shop just next door. The on-premise cafe also serves a good lunch and dinner if you're just wanting to say close to the beach and not drive anywhere. My only cons: The parking was $25/day regardless if you valet or not. It didn't bother me that much but I also don't remember seeing that when I made my reservations. I may have overlooked it though. The room also seemed slightly worn but it was nothing that we worried about. I have a higher tolerance for rooms that are that close to the beach. I'm ok with some slightly worn carpet and a cabinet drawer that seems messed up. It wasn't enough to keep me from wanting to go right back there next year.
- 3/5
We got in about 7pm and played in the water park almost immediately, came back to shower before bed and all the soaps were empty. I had a child ready for bed who now had to wait for their shower.
- 3.5/5
Breakfast. Room lighting ✨️ was too dim for my preference. Couldn't distinguish color of clothing due to lack of brightness.
- 5/5
It was clean. Right by the beach.a lot of activities for the kids Staff wasn’t so friendly.
- 5/5
Right next to the beach had a restaurant hardly had to leave Needed heated pools
- 3.5/5
Good
- 3/5
I would’ve gave 5 stars if my room was attended to more than what it was. And that was close to none honestly. I stayed from Tuesday-Friday and only had housekeeping 1 time. That 1 time was only because my son had an accident on the bed and needed new linen. If that didn’t happen, I’m pretty sure I would’ve never gotten housekeeping services for my stay. However, the service that was given was mid, they changed my son sheets and gave new towels…. Nothing else was done. My bed wasn’t made and nothing was done to the bathroom and other areas in the room. I was kind of annoyed behind that but I didn’t let that ruin the experience and trip for my son and I. We still enjoyed our stay.
- 4/5
We loved the included hot breakfast and there were a lot of selections for different preferences. The valet was nice amenity and well worth the price. You can’t beat the beach view either since it’s literally right outside the window. We ended up booking here same day after another resort fell through but this one didn’t miss a beat. I’m so thankful that they had just a few available rooms left!
- 3.5/5
The view from our room was beautiful. The indoor water park was nice to have for my daughter if the beach were to cool or raining. The breakfast was not good being a person who doesn't eat pork or beef only 1 day did they have a meat option that I could eat & no variety. It was the same each day they just changed the meat for the " breakfast tacos". My phone in my room didn't work properly. One sec I would have a dial tone the next second I would lose it. Or I wouldn't hear anything then would randomly hear a busy tone. My toilet every 3-4 flushes the toilet would just run & run & we had to lift the tank top & turn something around to stop the running.
- 4.5/5
I like everything thank u Non
- 5/5
Clean Hotel… Comfortable beds…Nice Breakfast included… Gorgeous Views of the Ocean… Close to everything… Grocery store across the Street…Friendly Staff…nice pool/hot tub area with 2 water slides… Bar beside the Pool… everything you could want & a Bag of Chips 😎
- 3.5/5
Good
- 4/5
Location, rooms nice clean and the view Pillows too soft for my liking
- 2/5
.the place where you could eat. Okay....the workout room was MEH. The slides and stuff were cool, but the "hot tubs" were just warm at best. The place where you could eat was cool, but the parking was a hack!!! $25 for parking?!?! My daughter was taking a shower and she was not paying attention because she's nine years old and suddenly I got a call of the management like, are you taking a shower? I was like yeah, and they were like, you are causing a flood under your room!! That stuff is cannot make up. Things like that were the reason for giving this place a four
- 4.5/5
Superb
- 1.5/5
The location and the restaurant was really good I checked in my room was not clean sheet was dark gray stains floor wasnt vacumn i ended up cleaning my own room ans after a second time of asking i was givin decenr sheets
- 3/5
Being right on the beach. The pool was great my kid loved it. And Being close to stores. Valet was great! Staff didn't explain about using the key cards for everything. The ac was in and out of cold.
- 4/5
Property and room could have been cleaner. Furniture is dated and worn out. The pools were the highlight for the kids. The pool bar was a nice touch for adults and to order food. Good location as everything is within walking distance.
- 1/5
Great location
- 5/5
View was wonderful.
- 4.5/5
Superb
- 4/5
Very good
- 3/5
The night person who was working at the pool area, he was so rude the way he talk to the guests are not kind at all, breakfast was okay! A lot of options!
- 4/5
Great spot in the middle of everything
- 4/5
Very good
- 3.5/5
Good
- 5/5
Great location!
- 4.5/5
Superb
- 5/5
Very clean and professional Restaurant area people had attitude
- 5/5
Very clean and professional Restaurant area people had attitude
- 5/5
Exceptional
- 4/5
hoping for to watch sunrises and sunsets because weather did not permit.
- 0.5/5
Bad
- 4/5
Overall everything but the 25$ per night was good, to have your car in a garage...
- 4/5
There were a few baby roaches popping up in the bathroom
- 4/5
There were a few baby roaches popping up in the bathroom
- 5/5
It was amazing. Clean, easy beach access, friendly staff, Coconut Charlies had wonderful desserts, and enjoyed the valet service.
- 3/5
The room was clean on first inspection. When we pulled out the sofa bed the mattress pad had a huge pee stain on it. The AC was making a very loud noise. I called the front desk and asked for new mattress pad and sheets for the bed. They only brought blankets no sheets. The next day we woke up and the carpet was soaked. They moved us to another room. I ended up forgetting my daughter’s night light in the old room and asked if they could look for it. They said it wasn’t there and I explained where it was. The manager was very rude and said you can go look it for it then. I said I don’t have the key to the old room. I just said to forget it. The front desk staff were not friendly and never smiled. I paid for 2 nights and didn’t want to stay both nights. If I could have been refunded for the 2nd night I would have left. The indoor pool was the only thing that I can say was the highlight of the trip. My kids liked it.
- 4/5
Problem with entry, big delays driving into the small entry & returning you car to valet. Also no staff to check luggage, need to move on your on to & from room.
- 5/5
The location and the onsite mini water park The valet parking
- 5/5
The location and the onsite mini water park The valet parking
- 5/5
Exceptional
- 4.5/5
Superb
- 2.5/5
Breakfast was so so.Location was good Tv didn't w0rk at all
- 2.5/5
Breakfast was so so.Location was good Tv didn't w0rk at all
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Exceptional
- 4/5
It was beautiful clean, and their location was great. And the staff in the indoor pool were great.. The only thing that I didn’t like was the housekeeping attitude not to polite
- 4/5
It was beautiful clean, and their location was great. And the staff in the indoor pool were great.. The only thing that I didn’t like was the housekeeping attitude not to polite
- 5/5
Exceptional
- 4/5
Never made it to get breakfast I did not like the overpriced food in the restaurant
- 4/5
I did not like the overpriced food in the restaurant
- 5/5
Exceptional
- 5/5
Didn’t eat breakfast
- 4/5
Kids friendly No parking - bed is itchy
- 3.5/5
That it was within walking distance to a few things The parking situation, the water pressure in the bathroom sink, didn’t seem as if there was no A/C in the hallways once you step outside your room. Also there was definitely no A/C in the Exercise Room.
- 3.5/5
That it was within walking distance to a few things The parking situation, the water pressure in the bathroom sink, didn’t seem as if there was no A/C in the hallways once you step outside your room. Also there was definitely no A/C in the Exercise Room.
- 4/5
Kids friendly No parking - bed is itchy
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Exceptional
- 4/5
Very good
- 5/5
It felt like home Nothing
- 5/5
Nothing
- 5/5
Family friendly, clean, convenient. I will book again next year
- 5/5
Newer hotel, very modern and up to date. Excellent location and amenities are superb for families.
- 5/5
location , pool , on site restaurant - charlie coconut breakfast can have more options and variety; instead of same exact menu for last two years
- 5/5
location , pool , on site restaurant - charlie coconut breakfast can have more options and variety; instead of same exact menu for last two years
- 5/5
I love this hotel EXCEPT the staff who works at the morning breakfast buffets are not friendly at all. They don’t smile & look angry like they don’t want us to be there. I asked one staff member a question but she didn’t answer me & walked away. HR needs to speak to them to be friendly & cordial. Otherwise the staff in the other areas are very nice & friendly & helpful.
- 2/5
Certain things can’t be helped and is understandable like the soap issue the pillows for the bed chair. If I do return it will be to give Ian his tip he was very helpful.
- 0.5/5
The beach and hot tub The fact they I booked for 4 adults and that’s not the room that I got. I ended up with 1 bed and 1 sofa bed. Very Disappointed
- 0.5/5
The beach and hot tub The fact they I booked for 4 adults and that’s not the room that I got. I ended up with 1 bed and 1 sofa bed. Very Disappointed
- 3/5
Great location within walking distance of the heart of Myrtle Beach, a wide beach, direct access to the Boardwalk, and a decent breakfast. There were several issues that completely ruined our stay, and we definitely won’t be coming back. For a 3-star hotel, the level of poor cleaning was honestly shocking. There were holes in the walls, dirty towels with visible stains, and the most disgusting part - black slime(mold?) in the shower. It was unpleasant just to take a shower. This kind of buildup does not appear overnight which makes me question how often the bathrooms are actually cleaned(spoiler alert - for weeks). Considering how superficial the cleaning seemed overall, it also made me question the cleanliness of the bedding, dishes, and other items in the room. And when we checked in there were barely shower gel left in the shower meaning they even don't check these items between guests (how difficult is it to fill in the bottle, right?). BTW, the hotel provides a kitchenette, dishes, and even dish soap but no dish sponge. Are guests expected to pack their own sponge for vacation? Do you often pack a sponge with you? The AC unit was extremely outdated and unbelievably loud. Sleeping was difficult even with earplugs. As many other reviewers mentioned, most of the staff supervising the pool area were unnecessarily aggressive and unpleasant (to the point my kids didn't want to go back to the pool (and they love swimming)). The only exception was one bearded gentleman who was consistently polite and welcoming. Also, don’t forget the $25/night valet parking fee. The parking garage is nearby so self-parking could easily be offered instead. For the price, the hotel should feel clean and well-maintained. Instead, it felt more like an aging motel that’s trying very hard to pass as something better.
- 4.5/5
Superb
- 3/5
Great location within walking distance of the heart of Myrtle Beach, a wide beach, direct access to the Boardwalk, and a decent breakfast. There were several issues that completely ruined our stay, and we definitely won’t be coming back. For a 3-star hotel, the level of poor cleaning was honestly shocking. There were holes in the walls, dirty towels with visible stains, and the most disgusting part - black slime(mold?) in the shower. It was unpleasant just to take a shower. This kind of buildup does not appear overnight which makes me question how often the bathrooms are actually cleaned(spoiler alert - for weeks). Considering how superficial the cleaning seemed overall, it also made me question the cleanliness of the bedding, dishes, and other items in the room. And when we checked in there were barely shower gel left in the shower meaning they even don't check these items between guests (how difficult is it to fill in the bottle, right?). BTW, the hotel provides a kitchenette, dishes, and even dish soap but no dish sponge. Are guests expected to pack their own sponge for vacation? Do you often pack a sponge with you? The AC unit was extremely outdated and unbelievably loud. Sleeping was difficult even with earplugs. As many other reviewers mentioned, most of the staff supervising the pool area were unnecessarily aggressive and unpleasant (to the point my kids didn't want to go back to the pool (and they love swimming)). The only exception was one bearded gentleman who was consistently polite and welcoming. Also, don’t forget the $25/night valet parking fee. The parking garage is nearby so self-parking could easily be offered instead. For the price, the hotel should feel clean and well-maintained. Instead, it felt more like an aging motel that’s trying very hard to pass as something better.
- 5/5
Exceptional
- 4.5/5
Superb
- 3/5
I am waiting for my reimbursement due to leaving early. 4/24-4/28. I was to check out 5/21 but had Fam emergency
- 5/5
Everything was amazing. Especially the breakfast. N/a
- 5/5
Everything was amazing. Especially the breakfast. N/a
- 1/5
There was sand in the bed, I do not believe the sheets were changed prior to my stay.
- 5/5
Don’t force written reviews if we don’t want to leave one.
- 5/5
It was clean bed a little on the rough side not soft at all ?other then that everything was good would stay again The beds
- 5/5
- 4/5
3rd Party Parking was not made clear. However, the service provided was acceptable.
- 4/5
Iyr family loved the location, staff was friendly enough and food was good at the hotel restaurant. A comfortable stay The pool water was cold. My kids didn't want to get in. Even when know the water it was still so cold.
- 5/5
Everything was great
- 5/5
Everything was great. From the staff being friendly in halls to the breakfast options including vegan/vegetarian options. Needs were met with a quick text instead of having to call. Amazing view. Valet only parking. I would have paid the $25 (or more even) a day to have access to the garage myself. I opted to park in a lot so I could use my vehicle freely without wait. During peak season this would have been more difficult to find paid street parking so close.
- 5/5
Very family friendly and clean! Will be planning to visit again next year!
- 5/5
Awesome breakfast every morning. Our room overlooked the beach and it was so beautiful and peaceful. The staff was great and very friendly. We will definitely come back.
- 2/5
The pool guys were very kind to my children but the chlorine smell was rough. Rude front desk, beds were extremely uncomfortable, palmetto bugs, rooms were not the cleanest.
- 5/5
The breakfast and dinners were great! The restaurant and all facilities were very clean. The only thing that was inaccurate was the description on Expedia about free parking, it is $25 per day, valet only.
- 3/5
The beach view is incredible and honestly the hotel is fine but it felt a bit dated and the images of the rooms definitely did not live up to what we were expecting. it was overall an okay experience in terms of the physical space but we had a great trip with beautiful memories made.
- 5/5
nothing
- 5/5
Beautiful view of ocean! The room was recently updated and clean. The breakfast area had huge windows looking out at the water with a balcony and some outdoor seating. The food was great and was a wonderful way to start the day. Every one of the workers that we encountered was kind. Wish we could have stayed longer.
- 5/5
Clean and nice
- 3/5
Indoor pool is great, towels provided, ample seating, open all day Right on the beach! Access is right there when you come down to the ground level All staff I encountered were friendly Breakfast is decent, pretty standard but nothing ran out without being replaced by staff quickly On site restaurant was convenient, although the food is just standard, however pretty tasty. Cons The beds ARE TERRIBLE!!! So rock hard it made my three night stay really bad. Had intense pains while sleeping and even after waking up. This is not the standard hotel bed, really rock hard. If you are sensitive at all to that, please keep it in mind. It will keep me from returning to this hotel, it was that bad. The cleanliness of the hotel is a little lacking too, baseboards filthy, I kept smelling something a little off and not sure where that was coming from. On the first night I encountered a HUGEEEE roach in the bathroom. Would see the roach 5 more times running out of the baseboard, until i was able to catch it. I did notice a pest control person there the next day, so safe to say this is a reoccurring issue.
- 2.5/5
We had a corner room on the 18th floor right on the beach which was wonderful. The room itself was good with just what we needed .... 2 queen beds and a pull out sofa. The location was wonderful on the beach. The valet parking was crowded and so were the elevators. Being on the 18th floor became a problem especially taking our luggage up and down. The pool area was over crowded and dirty. We never got a receipt from the hotel and valet wouldn't let me go back to the front desk.
- 3.5/5
Location , breakfast Bed, pillows, city view, some staff not all
- 5/5
Clean efficient. Nice staff. Very fun and comfortable
- 4/5
The valet area was outdated and crowded. The pool area was not all open and the snack counter wasn’t opened (6pm during spring break). Guests were walking around soaking wet into elevators. View was beautiful, kids had fun on the slides that were open. Breakfast was good, just need more seating
- 3/5
Room displayed on Expedia showed different room that what was provided. No table or kitchen. Pool staff was excellent. Patio had bird poop and was small. One water slide and one hot tub were not functional. Food in restaurant overpriced and only fair quality.
- 5/5
Beautiful hotel. The kids LOVED the waterpark, the breakfast was delicious. We were there over college spring break and it was still quiet in our room despite the chaos happening around. Thank you for making our trip extra special!
- 5/5
Staff, room, pool, food, vallet are all amazing!!!
- 3/5
The carpet in the room smelled sour as if it was wet before and air dryed instead of being cleaned and dryed properly.
- 5/5
Beach view. Bartender shawnya was great
- 5/5
Nice location, right on the beach. Wish they had more pool areas.
- 3/5
Staff were not friendly/
- 5/5
Breakfast is fine. Having beach view.
- 5/5
Very enjoyable
- 5/5
Oceanfront was perfect. We were right on the beach and watched the dolphins from our room. The staff was kind and helpful. Room was very clean.
- 3/5
Oceanview was amazing. Rooms were clean. I like a firm bed but these beds were hard. Balcony chair was broken. Breakfast was good. Kids loved the waffles. Only thing, after 6 days, there was little variation at breakfast. Limited interaction with staff other than valet parking. Location is good for walking distance to main strip and piers. Beach was very clean.
- 1/5
.
- 1/5
No hot water for the entire hotel the entire weekend. The only way of saying sorry was by giving additional Hilton points. Big deal
- 3/5
Rooms were clean, but the bathroom water for showers was cold our whole stayed. Other customers had the same problem as well.
- 5/5
Super clean and cozy. The owners were gracious and kind. Access to the highway and Portland shopping areas was very convenient. Definitely would stay again!
- 4/5
Just ran out of hot water on Sunday checkout at 10:00 am...other than that it was A++++. 10/10
- 4/5
Room was very nice- we didn’t have hot water for a day and a half?
- 5/5
Yes
- 5/5
Breakfast was great! Wide variety plus 6 waffle makers to keep the line moving. The staff was very friendly and helpful. The kids loved the water park and pool.
- 5/5
Great
- 5/5
Great
- 5/5
Madeline at the front desk was so helpful
- 5/5
Madeline at the front desk was so helpful
- 5/5
Everything was great. The housekeeping, valet service, and breakfast were all better than I would have expected.
- 5/5
Everything was great. The housekeeping, valet service, and breakfast were all better than I would have expected.
- 5/5
The pool and the slides were amazing! Great for all families.
- 5/5
The pool and the slides were amazing! Great for all families.
- 5/5
Clean Hotel, spacious room and the staff was very courteous. We will definitely book again.
- 5/5
Clean Hotel, spacious room and the staff was very courteous. We will definitely book again.
- 3/5
Room not to clean , old
- 3/5
Room not to clean , old
- 5/5
Wonderful place to stay! Beautiful rooms and friendly staff!!!
- 5/5
Wonderful place to stay! Beautiful rooms and friendly staff!!!
- 5/5
Room was clean and spacious, good breakfast buffet selections, kids really enjoyed the arcade and indoor waterpark.
- 5/5
Room was clean and spacious, good breakfast buffet selections, kids really enjoyed the arcade and indoor waterpark.
- 5/5
Clean, well-made breakfast; indoor pool & hot tub are great! Water Sliding is good for kids' fun time. Easy to access the beach. Ocean view is wonderful! Everything was amazing!!
- 5/5
Clean, well-made breakfast; indoor pool & hot tub are great! Water Sliding is good for kids' fun time. Easy to access the beach. Ocean view is wonderful! Everything was amazing!!
- 4/5
The room was spotless and the indoor pool is great. We stayed here a couple months ago and would return ago. The breakfast is okay but could use some variety. The had the same breakfast when we stayed before. It’s in a great location and the pizza is great!
- 4/5
The room was spotless and the indoor pool is great. We stayed here a couple months ago and would return ago. The breakfast is okay but could use some variety. The had the same breakfast when we stayed before. It’s in a great location and the pizza is great!
- 5/5
Amazing hotel, very clean! Best part breakfast started early. Great for club volleyball players
- 5/5
Amazing hotel, very clean! Best part breakfast started early. Great for club volleyball players
- 5/5
We had an oceanfront room that was nice and clean. Breakfast was crowded, but lined moved quickly. Staff was friendly, and check in was quick and easy.
- 5/5
We had an oceanfront room that was nice and clean. Breakfast was crowded, but lined moved quickly. Staff was friendly, and check in was quick and easy.
- 5/5
The front desk staff was fabulous. Kind, friendly and always willing to help. The restaurant staff was great too!!!
- 5/5
The front desk staff was fabulous. Kind, friendly and always willing to help. The restaurant staff was great too!!!
- 5/5
Great
- 5/5
Great
- 4/5
Room was clean, the shower curtains don't quite keep the water from hitting the floor. The view was everything! Staff is akaays nice. The text service is convenient and The onsite restaurant has good food and drinks.
- 4/5
Room was clean, the shower curtains don't quite keep the water from hitting the floor. The view was everything! Staff is akaays nice. The text service is convenient and The onsite restaurant has good food and drinks.
- 5/5
The front desk was delightful and helpful from the start, even before arriving. The rooms were cleaned well and spacious to boot. The waterpark on the ground floor was great from the multiple hot tubs, lazy river, and a really fun water slide. The hot breakfast was delicious and had the best variety we’ve ever had anywhere!
- 5/5
The front desk was delightful and helpful from the start, even before arriving. The rooms were cleaned well and spacious to boot. The waterpark on the ground floor was great from the multiple hot tubs, lazy river, and a really fun water slide. The hot breakfast was delicious and had the best variety we’ve ever had anywhere!
- 1/5
The facility is
- 1/5
The facility is
- 3/5
Hotel looks like it needs a lot of finish work done attention to detail goes a long way
- 3/5
Hotel looks like it needs a lot of finish work done attention to detail goes a long way
- 5/5
.
- 5/5
.
- 4/5
We live in NC and stay at MB for long weeks during the winter. This is a good spot. They have a full breakfast, cofee and tea all day, everything is walkable and the lights are pretty at night. I like that the pavillion walkway is outside. I like to people watch. There were too many chemicals in the pool and babies should not be allowed in the jacuzzi or pool...........but they always are anyway. Hate a dirty diaper jacuzzi. That was my main complaint. Staff is awsome.
- 4/5
We live in NC and stay at MB for long weeks during the winter. This is a good spot. They have a full breakfast, cofee and tea all day, everything is walkable and the lights are pretty at night. I like that the pavillion walkway is outside. I like to people watch. There were too many chemicals in the pool and babies should not be allowed in the jacuzzi or pool...........but they always are anyway. Hate a dirty diaper jacuzzi. That was my main complaint. Staff is awsome.
- 5/5
Clean rooms
- 5/5
Clean rooms
- 5/5
The resort was excellent! I will definitely book again in the future. Valet parking makes it a breeze and worth the money. The room was nice, clean and spacious. The hotel itself was updated and looked nice. All the staff we encountered were friendly and helpful. The resturant and bar onsite had delicious food and were priced fairly compared to the surrounding restaurants. The included breakfast had a variety of options and tasted good. The pool area was nice for the kids. They added a bit too much chemicals the night we swam, but overall great experience. We wanted to try the game room, but its currently being renovated.
- 5/5
The resort was excellent! I will definitely book again in the future. Valet parking makes it a breeze and worth the money. The room was nice, clean and spacious. The hotel itself was updated and looked nice. All the staff we encountered were friendly and helpful. The resturant and bar onsite had delicious food and were priced fairly compared to the surrounding restaurants. The included breakfast had a variety of options and tasted good. The pool area was nice for the kids. They added a bit too much chemicals the night we swam, but overall great experience. We wanted to try the game room, but its currently being renovated.
- 5/5
Everything was great and staff was accommodating
- 5/5
Everything was great and staff was accommodating
- 4/5
Clean rooms, good breakfast. Beautiful view
- 4/5
Clean rooms, good breakfast. Beautiful view
- 5/5
It’s good and kids enjoyed the indoor pool a lot
- 5/5
It’s good and kids enjoyed the indoor pool a lot
- 3/5
So over crowded. Huge lines to use the elevators. So many people in the people it’s feels unsafe and overwhelming.
- 3/5
So over crowded. Huge lines to use the elevators. So many people in the people it’s feels unsafe and overwhelming.
- 5/5
Yes and yes.
- 5/5
Yes and yes.
- 5/5
Room was clean; only complaint I had about our stay is that you can hear the elevator motor going up and down all night but overall we had an amazing stay!
- 5/5
Room was clean; only complaint I had about our stay is that you can hear the elevator motor going up and down all night but overall we had an amazing stay!
- 2/5
The sink was clogged. The late receptionist ldt was very rude and not gelpful . The male receptionist though that checked us in was great. They force to use valet parking for their parking or use street meter They have regular prking or you park on the steet. Breakfast was a mess the hotel was overcrowded but they still dont want to refill when it is empty needsless to say the attitude of the workers at breakfast. They act like they are doing you a favor to refill the empty food. If you are fully booked you need to provide more food for the peole you host . One of the 2 slides were closed during our whole time of stay .
- 2/5
The sink was clogged. The late receptionist ldt was very rude and not gelpful . The male receptionist though that checked us in was great. They force to use valet parking for their parking or use street meter They have regular prking or you park on the steet. Breakfast was a mess the hotel was overcrowded but they still dont want to refill when it is empty needsless to say the attitude of the workers at breakfast. They act like they are doing you a favor to refill the empty food. If you are fully booked you need to provide more food for the peole you host . One of the 2 slides were closed during our whole time of stay .
- 4/5
This is a great option for the kids with the pool, breakfast buffet, and game room. They do need to clean better & more often. The walkability of this location is wonderful. It is surrounded by restaurants, shopping, and the beach. The oceanview from the rooms is amazing.
- 4/5
This is a great option for the kids with the pool, breakfast buffet, and game room. They do need to clean better & more often. The walkability of this location is wonderful. It is surrounded by restaurants, shopping, and the beach. The oceanview from the rooms is amazing.
- 5/5
We loved this hotel and extended our stay an additional two nights. The breakfast was awesome! The indoor pool amenities were excellent. Lazy river, slides, pool, hot tubs!!! The restaurant, Coconut Charlie’s, has the best food, especially the Pizza. We watched the new year’s fireworks from our balcony. Our stay was memorable! We will be back!!
- 5/5
We loved this hotel and extended our stay an additional two nights. The breakfast was awesome! The indoor pool amenities were excellent. Lazy river, slides, pool, hot tubs!!! The restaurant, Coconut Charlie’s, has the best food, especially the Pizza. We watched the new year’s fireworks from our balcony. Our stay was memorable! We will be back!!
- 5/5
Everything was perfect, we will return again for a third visit.
- 5/5
Everything was perfect, we will return again for a third visit.
- 5/5
Clean room ….love.the.waterpark.
- 5/5
Clean room ….love.the.waterpark.
- 5/5
👍
- 5/5
👍
- 4/5
Room was clean. The cleaning lady was super friendly. The stuff was attentive. Breakfast was good, the waffles were wonderful. Checking was easy. The water park was super fun.
- 4/5
Room was clean. The cleaning lady was super friendly. The stuff was attentive. Breakfast was good, the waffles were wonderful. Checking was easy. The water park was super fun.
- 5/5
Clean room, staff, and amenities
- 5/5
Clean room, staff, and amenities
- 5/5
Yes
- 5/5
Yes
- 4/5
Two televisions but only one allowed to log into our streaming services.
- 4/5
Two televisions but only one allowed to log into our streaming services.
- 5/5
Great room overlooking the beach
- 5/5
Great room overlooking the beach
- 3/5
Generally, this is one of the best places to stay during the winter months, particularly because of the spacious rooms, breathtaking views, and the indoor pool options. However, during this stay, the pool temperature was way colder than tolerable swimming conditions, and pool staff kept windows and doorways to the pool area open. They were using the cool air to make the warm indoor setting more tolerable while working, but everyone enjoying the swim area, had to endure the cold air blowing in while also trying to fight extremely cold pools. We traveled with a toddler, who is too young for a hot tub. During this stay, we certainly did not enjoy the pool as much as we have in the past. The hotel was not as clean as in the past either. I am not sure if we will return next year.
- 3/5
Generally, this is one of the best places to stay during the winter months, particularly because of the spacious rooms, breathtaking views, and the indoor pool options. However, during this stay, the pool temperature was way colder than tolerable swimming conditions, and pool staff kept windows and doorways to the pool area open. They were using the cool air to make the warm indoor setting more tolerable while working, but everyone enjoying the swim area, had to endure the cold air blowing in while also trying to fight extremely cold pools. We traveled with a toddler, who is too young for a hot tub. During this stay, we certainly did not enjoy the pool as much as we have in the past. The hotel was not as clean as in the past either. I am not sure if we will return next year.
- 5/5
View and breakfast buffet amazing
- 5/5
View and breakfast buffet amazing
- 1/5
The room was dirty, there was stains on the sheets and on the couch cushions. The couch cushions looked like they had not attempted to clean just flipped over. Fan in the bathroom not functional. The parking situation is terrible! You either pay to vallet, park on the city street, or walk through run down area to park in a garage. The pool was very cold and the kids were not able to enjoy the pool which is why we chose this property to begin with. We had high hopes but will not be returning again.
- 1/5
The room was dirty, there was stains on the sheets and on the couch cushions. The couch cushions looked like they had not attempted to clean just flipped over. Fan in the bathroom not functional. The parking situation is terrible! You either pay to vallet, park on the city street, or walk through run down area to park in a garage. The pool was very cold and the kids were not able to enjoy the pool which is why we chose this property to begin with. We had high hopes but will not be returning again.
- 5/5
One of the best hotel stays so far
- 5/5
One of the best hotel stays so far
- 5/5
Stayed one night. Comfortable bed and room. Food was ok, drinks good. Great stay.
- 5/5
Stayed one night. Comfortable bed and room. Food was ok, drinks good. Great stay.
- 4/5
Everything was great.
- 4/5
Everything was great.
- 5/5
How clean, the amount of space,the view,privacy and there was two tvsview
- 5/5
How clean, the amount of space,the view,privacy and there was two tvsview
- 3/5
The hotel was nice and the staff were great. The room was clean and the view was beautiful. Two things that were disappointing was the indoor pools were supposed to be heated but they were cold. Also the complimentary breakfast was not a good experience: crowded, not enough seating, food and coffee not refilled in a timely manner, and staff not cleaning up areas near the food or the tables and counters.
- 3/5
The hotel was nice and the staff were great. The room was clean and the view was beautiful. Two things that were disappointing was the indoor pools were supposed to be heated but they were cold. Also the complimentary breakfast was not a good experience: crowded, not enough seating, food and coffee not refilled in a timely manner, and staff not cleaning up areas near the food or the tables and counters.
- 5/5
Clean room, staff,amenities,
- 5/5
Clean room, staff,amenities,
- 5/5
Enjoyed my stay, the bed was very firm
- 5/5
Enjoyed my stay, the bed was very firm
- 5/5
Clean room, friendly & helpful staff
- 5/5
Clean room, friendly & helpful staff
- 5/5
The stay was great I love the experience!!!!
- 5/5
The stay was great I love the experience!!!!
- 5/5
Excellent
- 5/5
Excellent
- 5/5
The rooms are clean I enjoyed staying there
- 5/5
The rooms are clean I enjoyed staying there
- 5/5
Breakfast very good, nice variety@
- 5/5
Breakfast very good, nice variety@
- 3/5
I also needed one additional bath towel since our double-bed room only had four. On the morning of Wednesday, November 26th, I asked a housekeeper who was working in room 415 for an extra towel, and she refused because my room “wasn’t on her board.” I was honestly shocked by her response—something so simple shouldn’t be an issue for guests. On a positive note, the location is excellent. We really enjoyed the oceanfront view and the surrounding area. With better service and attention to guest comfort, this stay could have been much better.
- 3/5
I also needed one additional bath towel since our double-bed room only had four. On the morning of Wednesday, November 26th, I asked a housekeeper who was working in room 415 for an extra towel, and she refused because my room “wasn’t on her board.” I was honestly shocked by her response—something so simple shouldn’t be an issue for guests. On a positive note, the location is excellent. We really enjoyed the oceanfront view and the surrounding area. With better service and attention to guest comfort, this stay could have been much better.
- 5/5
Spacious and clean room, friendly staff, easy check-in, great location!
- 5/5
Spacious and clean room, friendly staff, easy check-in, great location!
- 5/5
Great restaurant and breakfast buffet.
- 5/5
Great restaurant and breakfast buffet.
- 5/5
Yes
- 5/5
Yes
- 4/5
The room was clean, but I found some blood (a spec) on the toilet paper. I threw it away and got a new roll.
- 4/5
The room was clean, but I found some blood (a spec) on the toilet paper. I threw it away and got a new roll.
- 4/5
Great place! Room was very nice and staff was great!
- 4/5
Great place! Room was very nice and staff was great!
- 5/5
Very good
- 5/5
Very good
- 5/5
View was great along with room service
- 5/5
Yes, everything was perfect.
- 5/5
Perfect room layout for unobstructed beach view!
- 5/5
Room was spacious and clean. Staff was friendly and very accommodating. Complementary breakfast was great, plenty options for everyone. The pool seemed spacious, however, absolutely freezing prior to booking I thought it was inside, it is not as all the sides were open. We did not get to enjoy it. The hotel located within walking distance to great restaurants, arcades, ice cream places, so that was a huge plus. Valet parking is pricey, however, there was plenty of street parking in November which was free. Overall this was a great hotel for us.
- 3/5
Housekeeping service wasn’t good at all; otherwise our stay was good
- 5/5
- 2/5
The indoor water park area was freezing cold. So cold we couldn't enjoy it. The water park is why we booked this hotel. Highly disappointed. We had to cancel. We did get a full refund. So we were grateful for that. But the time and energy that went into the trip was wasted.
- 5/5
Nice beach view directly looking into the ocean being able to watch the sun set. Also view of the piers that were colorfully lit.
- 5/5
Great location, room was spacious and clean, beds comfortable, oceanfront view amazing and staff friendly. Convenient amenities such as gym, restaurant and game room. Many breakfast options. Great place to stay!
- 5/5
Good
- 5/5
Clean room great view breakfast was good
- 3/5
Hotel itself was fine and without any issue, aside from don’t make the mistake of going downstairs and not taking a room key… you can’t get back to your room on the elevator if you do.
- 3/5
Breakfast was good location was good
- 2/5
Clean room but old paint
- 5/5
This place is amazing! The room was amazing. Customer service was outstanding! Definitely will be back here!!
- 5/5
The beach view was amazing. The hotel was very clean and the breakfast had so many good and healthy options.
- 5/5
Everything was just perfect for me and my wife baecation birthday getaway will be back next year thank you
- 5/5
We had tons of fun, even though it was super busy the staff was very organized and helpful. Our room was very clean and spacious and would definitely recommend for families with kids.
- 4/5
I didn’t like the parking paying 200.00 a night and no free parking No parking garage for self parking had to park on the street not good a big turn off
- 5/5
I liked the valet service.
- 4/5
It was a comfortable stay. The staff were great. More food variety will be great and maybe some gluten free option. The pillow also require replacement. The pillows were uncomfortable. Other than that, all was good.
- 5/5
always stay here when I come to mrytle beach
- 5/5
We will definitely be back.
- 4/5
3 night stay
- 4/5
Big rooms
- 5/5
Everyone on staff was very nice. The views were breathtaking and the hotel was very clean and accommodating.
- 5/5
Clean Room
- 5/5
Lovely
- 1/5
If I could give the stay a zero star, I would. The hotel is not clean at all. Hallways had dirt and debris throughout. In the room, the sheets were very dingy, thin and dirty. We had to go and buy our own sheets because the condition of the sheets that they used to replace the original ones was no better. The bathrooms had hair in them and on the floor, although the housekeeper say they cleaned. Carpets in the room did not appear if they have been vacuumed. The only good thing is that this hotel is located at the beach.
- 1/5
the views were amazing everything was perfect, ..................EXCEPT THE BEDS WERE SOMETHING I'VE NEVER SEEN NOR TRIED TO SLEEP ON. 2 inch thick SPRING Mattress from the looks and sitting on it was from the 80's When I call about it 2 time they sent me another sheet and blanket, the other 2 beds have to be from the 90's look nasty and are hard Never again
- 5/5
Close to beach
- 4/5
The outside of property needed cleaning like power washing. Service, staff, room were great. Parking is different. The hotel itself has valet parking. For some odd reason, day 4 and 5 our air conditioner would not come on but only heat. Breakfast bar was amazing and love the coffee being out 24/7. I would stay again!!
- 3/5
Overall we enjoyed our stay. The room was fairly clean. The covered pool area and access to the beach were our favorite pros. The air conditioning was not running when we arrived and after much searching we found the thermostat behind a mounted tv. The bathroom looked nice but the shower leaked water terribly as the shower curtain was too short and on a curved shower rod that made all the water drip outside the shower. Breakfast was pretty good and the kids loved all the waffle makers. I was able to park across the street for $15/day. Assuming you don’t leave and loose your spot it’s cheaper and more convenient than valet parking which tended to have lines. I would stay again for the right price.
- 4/5
pillows were horrible
- 3/5
We had a bird that wouldn’t leave us alone on our balcony it would come back to the lamp and there was nasty poop everywhere.
- 4/5
The views of the ocean were spectacular, especially being on the very top floor. Loved how the hotel was easy to access the boardwalk and beach. The pool area was very nice, especially the spa. The food for breakfast and our dinners were well prepared and very tasty. Our room was good, not great.
- 5/5
The stay was very nice i enjoyed All the amenities the hotel was very clean and the staff was excellent will definitely stay again
- 5/5
Great location, walkable to downtown attractions. Room was clean and comfortable with a wonderful ocean view.
- 5/5
Was excellent room, had an Amazing beach view.
- 5/5
Great service overall!!
- 4/5
Wonderfully view of the ocean great breakfast
- 4/5
The view was stunning! Staff was kind and offer assistance of surrounding areas. The complimentary food choices could have been better.
- 4/5
Did not have kids with us.
- 5/5
Beach was great. Breakfast was great
- 4/5
The room was spacious, clean, and relatively in good condition. The room had a great view overlooking the ocean.
- 5/5
Great location
- 4/5
Initial issue with Hotel honoring rate but resolved by Hotels.com staff. Overall nice stay.
- 3/5
Will not stay here again
- 5/5
Updating the game room would be great because the ping pong and foosball were very worn down and semi broken
- 5/5
Very friendly staff, very clean property. Good breakfast, fantastic pools. Would definitely stay again.
- 5/5
Parking not included so you pay $25 for valet parking or you ca park out street at your own risk and also you pay tip for valet parking every time you asked for your car, not obligated but you feel bad if you don’t so make your math every time you need your car.
- 5/5
Excellent location and awesome waterpark.
- 5/5
Great service and an overall nice experience.
- 3/5
Housekeeping was awful
- 4/5
Also the hardest beds around!
- 5/5
Wonderful view and location.
- 5/5
Nice hot breakfast and fast slide at pool
- 5/5
The changing of breakfast options.. a deck enjoying the view of the ocean..
- 5/5
Great experience
- 4/5
Traveling with pet no options
- 5/5
Very nice place to stay, but they are hidden expenses.
- 5/5
The hotel was right in front of the beach and it also had a pool woth water slides so the kids loved it! Right across the hotel was a great pizza restaurant and grocery was within a minute walk so it was very convenient staying here. Shops and many other restaurants were within few minute walk so we had a great time staying at this hotel. I would recommend this place to everyone.
- 4/5
Elevator had bad smell. Night shift front desk weren’t courteous.
- 4/5
1. The bathtub plumbing/spigot was very loose and didn’t work properly. 2. The step out of the tub is very big. It is not your normal step put so be careful you don’t fall.
- 5/5
Wonderful in all aspects
- 5/5
Excellent hotel! Everything was great except the microwave was not working.
- 3/5
We liked the hotel and the cleanliness. The desk people were very nice but the housekeepers had awful attitudes and were very rude! Our room didn't get cleaned when we went out.
- 5/5
I did not like that there were not many parking options.
- 5/5
Thoroughly enjoyed our stay at Homewood Suites North Myrtle Beach. From a better-than-expected continental breakfast to the close proximity to the beach to the water park, we never lacked for fun.
- 4/5
Only stayed one night but loved the pool/waterpark area, my son had a blast. Beach access was easy and right out side. A few areas of the hotel were run down looking and needed just some cosmetic attention. Beds were comfortable and the room was overall nice. The valet parking was slow. Waited almost 20 minutes just to turn off of the street into the loading area of the hotel. Over all experience was nice and the staff was friendly and helpful. Would look into staying here again if we are coming to the area.
- 5/5
Common areas not very clean
- 3/5
Overall stay was okay. Breakfast was starting to be put away 15 minutes before it actually ended. My room had a faint smell of smoke. There were cigarette burns in the comforter and the duvet was just laying on top. When I requested more towels they left them in a trash bag unfolded on the counter.
- 5/5
We really enjoyed our stay. The rooms are very spacious and ideal for families (2 2 TV’s). The direct beach access was a bonus to the inside pool and water park options. Dining was suitable. Easily walkable down the strip. Quick ride from the airport. Staff was very friendly. Would definitely go back here again.
- 5/5
Very nice place
- 3/5
Our stay at Homewood Suites has been okay overall, but there were a number of issues that made it less enjoyable than we had hoped. When we booked through Hotel.com, the room description indicated there would be a dining table, which would have been perfect for our family of four (including two young kids). Unfortunately, our room did not have one. My wife called the front desk on the first day, and while the staff member said she would look into it, we never received a follow-up call. We decided to manage without it, but it was still a disappointment since mealtimes with kids can get messy without a proper eating space. The room itself was clean and fairly up-to-date. However, the complimentary breakfast was underwhelming. We didn’t expect luxury, but the quality of the food was lower than what we had experienced at other Hilton properties. Interactions with staff were mixed—some team members were kind and helpful, while others came across as dismissive and not very welcoming. On the positive side, valet service was excellent, and our kids loved the pool area. Housekeeping could use improvement. At one point, our children’s soap and wash towels were thrown out (or possibly taken) while we were out. On our last night, we also noticed several roaches on the balcony. That may have been due to other guests leaving food out, but it was still unpleasant to see. Also you aren't allowed to eat outside food in the area near the lobby since its their restaurant.
- 4/5
Enjoyed our stay.
- 5/5
Great place located on the beach and the boardwalk. Many stores, bars and restaurants in the area. Highly recommend!
- 5/5
Exceptional service!
- 4/5
We enjoyed the onsite restaurant, pool/waterpark area, and proximity to beach. The staff was amazing, especially Madeline. The free breakfast was okay, the waffles were a hit for the kids. The room was clean but needs updating. The wifi kept getting disconnected while in my room. When we first arrived the apps on the tv (netflix/youtube) weren't working. Madeline quickly sent someone from maintenance to check on it and he fixed it in minutes since the tv was not connected to the internet. After one day the interent was disconnected again. Overall great stay, will recommend.
- 4/5
Our stay was okay. The room itself had some damage before we arrived. But no severe damages. The amenities were great
- 4/5
The hotel was nice. Staff were all pleasant. Indoor waterpark was good-One slide of the two were operating; my daughter was so happy! The room smelled like moldy wet carpet. I left the balcony door open just to air it out a bit. Not sure when cleaning crew comes in but there were Trash bins outside so full and still full the next day when I came down. Also, someone left their drink outside and the next morning it was still there. Breakfast was good- average! Beach chairs had to be rented for $15/day- A lot of guests weren’t pleased. Overall I rate the hotel an 8.
- 5/5
Our stay was quick but definitely much fun. My children were able to have fun and just be kids.
- 4/5
Staff was attentive and quick to rectify a problem we had in our room upon arrival. View was awesome, pool was clean, and beach was great. Overall, we enjoyed our stay!
- 5/5
Thank you for a wonderful stay.
- 4/5
Overall, our experience here was good. Parking is valet ($25/daily) or street parking. At car drop off, space is limited and you may need to wait 10+ minutes to be able to pull up but staff are extremely friendly. The waterpark was small but just enough for my two kiddos. It was clean and provided great shade after being at the beach. The elevators were a pain for two exhausted parents but provided entertainment to my kids as you frequently stop at each floor. The room we selected was perfect for our family of 4.
- 4/5
The staff was excellent.
- 5/5
This was a great place for our family vacation. The water park gave my child a place to play when the weather wasn't great for the beach or when we didn't feel like getting sandy. As others have mentioned, there are times when the elevators aren't enough to handle the traffic. I called those times rush hours - when people are checking out and checking in, and one time when the water park had to close due to storms.
- 5/5
Awesome
- 5/5
Great for families with kids! Property was well maintained and safe.
- 4/5
The hotel need to do a better effort on maintainance and cleanning the rooms. The rooms need to be inspected before anyone checks in. Ex.: Our room had socks left behind in the drawers and in overall the room was not clean detailing. The sofa bed was old and the sofa bed cover had stains. Not comfy at all. The bathroom was dusty. You have to pay for street parking (all day $15) or pay the hotel valet parking $25 daily while they have a big parking building nearby. They have a laundry room but, again, needs more cleaning and we even saw a cockroach walking on the wall. The water slides needs cleaning. You can see brown water stains. Overall is not a bad hotel. We enjoyed our stay there, but please put some efford on cleaning and maintaining it.
- 4/5
Overall we enjoyed our stay. We dined in at Coconut Charlie's twice (8/3 and 8/7). Both times we had the female bartender as our server. She was rude and very short with us. After each of us ordered she would say NEXT. After taking our drink order, she wiped down the bar for at least 5 minutes and rearranged the bar chairs before getting our drinks. She carried our drinks by holding her fingers around the rims of our cups. When it was time to pay, she stood over me while i put in her tip on the portable credit card machine. I am a server myself so this really bothered me. The rest if the staff was wonderful, especially housekeeping. The location is convenient and there is so much to do within walking distance. The only other complaint i have is the elevators! Allow at least 5 to 10 minutes to get anywhere using the elevator or just take the stairs.
- 2/5
Did not care for the complaint of my service dog peeing on a tree on the public sidewalk. Really ridiculous. Heather was great but several of the staff made us very uncomfortable I will never stay there again.
- 5/5
Clean Close to area attractions
- 5/5
We love staying here when we come to the beach.
- 5/5
Everything was wonderful, except paying for parking was unexpected and our sheets in our bed had stains
- 5/5
Clean, and great staff
- 5/5
Every is good but there is no enough sit during breakfast, you have to wait for table.
- 5/5
Didn’t like the congestion in the loading / unloading area. Didn’t like the parking options. Street, public, valet. The valet was the best of the 3 choices I mentioned but expensive and had to deal with the congestion in the loading / unloading area almost every time you requested your vehicle. Hotel, EXCELLENT! Parking, not so much….
- 3/5
Nice hotel on the beach but overpriced for what it is. I dont understand how this hotel cost more than Ocean 22 or Ocean enclave. I saw cockroaches on my balcony two out of five nights i was there.
- 5/5
The dining at Coconut Charlie’s was excellent. The staff were kind and helpful. The hotel room had cabinets that would not close.
- 1/5
Worst hotel..not clean ac unit to load can't sleep at all bathroom sooo bad ...I will never come back
- 5/5
Amazing stay! Perfect room for the family! And the water park and easy beach access were both a plus!
- 5/5
We thoroughly enjoyed our time there. The elevators can be a bit slow waiting for an available cart.
- 5/5
We loved our time at the hotel. The lazy river was a favorite of our kids aged 12-18. The location next to the ocean was perfect for getting in some great swimming and the selection of food nearby was also great. The waterslide was a bit rough but overall we had a great time.
- 5/5
Great stay, the room was nice and spaces for a family of 6
- 5/5
Would come back again. Great stay
- 5/5
Clean rooms. Good breakfast. Friendly & helpful staff.
- 4/5
Very nice
- 5/5
I stayed here for my nephew 21st birthday and a quick getaway. This was a very clean location, beautiful views, and easy access to the waterpark and the beach. Very convenient location to the pier and shopping you can walk anywhere. The food and drinks at the restaurant were delicious and the staff was very friendly. We will definitely be back
- 5/5
On the beach, convenient, great for families
- 4/5
Good hotel . Parking in the front could use some adjustment as well as more elevators. Overall good hotel with good breakfast and views
- 4/5
The security was great. Now the mattress are worn out. I felt the springs on my gueen matress.
- 4/5
The staff was extremely friendly and helpful. We did notice that the fitted sheet on my bed was stained. Also it would nice if housekeeping came daily to clean especially with going to the beach and having to deal with all the sand.
- 5/5
Loved the location, room was nice, breakfast was good, very clean, and staff was nice. Views were amazing, beach perfect.
- 3/5
Front desk staff was very nice and helpful. Cleaning service was nonexistent. Bedding worn out. AC was extremely noisy. Bathroom door would not shut. Constant messages for valet tips (I tipped cash each time).
- 5/5
Right on the beach
- 5/5
Great spot to stay at near the back and close to the boardwalk. The staff was great and very accommodating.
- 4/5
Parking expensive you are paying 27+ dollars with the tax for 24 hour. We waited for quite a while to get our vehicle and then they recommended a $7.00 tip each time you requested your vehicle. The laundry facility was quite expensive $8.00 for a load of laundry and you had to access it via an app. I would expect better from Hilton.
- 4/5
Didnt care for mattresses which seemed thin compared to other hotels. Also water constantly pooled on bathroom floor from inability of shower curtain to keep water in stall. Maintenance of rooms was not everyday. I had to go to front desk for towels and toilet paper. Side note: no ventilation in bathroom.
- 3/5
I can tell the room was not cleaned properly. There was dust, food stuck on the chairs at the dining table. Brown stains in the refrigerator, the last people’s shirt still in the closet, hair in the shower, and dirty windows. Beds are like concrete. Valet was ok but it they got bottlenecked quite often. It was so much better when we stayed 3 years ago. Location is great, food options around, walkable area. Probably won’t stay again.
- 5/5
Everything was a close walk or drive away. Valet really wasn’t bad. If anyone is nervous about the valet we had a good experience with it. You just send them a message that you want your vehicle through a text link (you get the link after you check in). There is a ton to do in the area. We went to the magic show and the next morning to the Ripley’s aquarium. I can see us coming back in the future.
- 4/5
Hotel was pretty good. Fridge had leaked on wall next to it and had mildew, elevators required a keycard to get to your floor, which is fine, just annoying. No parking other than valet which is $25/day. (Option to street park, but those spaces stayed full our entire trip)
- 2/5
The room was beautiful. The shampoo was empty. Our biggest complaint was when we went to leave there was going to be over a 45 minute wait for vallet parking so my daughter took 3 trips to get our luggage to our car, and brought the car out herself. Do we get half our money back?
- 4/5
Food was great, very good customer service, the water park and pool area was highly enjoyable, I like the room, I would just recommend to vacuum at least every other day. Rooms and hallways
- 4/5
had no idea what to do when this happened. It was chaos.
- 4/5
Out stay was great. The only slight issue was the parking. The parking deck was around the corner on the other side of the street.
- 5/5
everything was nice. rooms were amazing. nice area. access to a lot of restaurants
- 5/5
We walk to boardwalk and staff was very friendly. Rooms are clean.
- 4/5
The indoor water park plus the accessibility to the beach makes this a really good location for families with children of any age. Rooms are very spacious and have a great view of the ocean. The location is great as there are many walkable options for food and entertainment. The breakfast was good and caters to most diets with meat options changing daily. The front desk was super responsive to all my needs. The food at the restaurant in the hotel was delicious. The hotel rooms could use some updating (carpets, mattresses, bathroom fixtures).
- 5/5
Our room was nice and clean & had a great view of the ocean. The waterpark included in the stay was nice but not much of a "waterpark" only one slide was working & it was geared more towards smaller children. Which is nice and my kids still enjoyed the one slide over and over again. We ate dinner in the hotel restaurant, it was delicious!! We would definitely stay here again.
- 5/5
My stay at this hotel was great. I was originally down the street and it wasn’t as nice. Construction was pretty bad and the hotel was dated. My family was devastated but they refunded me and I was able to relocate here. It’s so expensive on the weekend, so we’re moving to another hotel tonight that’s near some more amazing places and things to do. So I am happy with my decision to be on the move while in Myrtle Beach!!! Traveling should be affordable because it is definitely a mental health support!! Love and prayers for all those on the move!!
- 4/5
Good stay. Only that when I arrived, I asked
- 2/5
Start to finish was poor. Was given wrist bands for water park. Immediately jumped by employees to show bands or get out. We were wearing them under long sleeve shirts. Ordered drinks. Then jumped we were falsely ordering food and drinks under someone else as my maiden name was on reservation. Sounded like a frat party next door when we tried to sleep. At checkout, we had to wait 40 minutes outside in the heat for valet driver to retrieve our vehicle. Was told we had to use app to get car back. We had already checked out of our room and the lobby is on the 3rd floor. Was not told about valet app beforehand. Felt very sorry for drivers, everyone was angry at them and not their fault either.