Hampton Inn Southlake
About Hampton Inn Southlake
Located in Morrow and with Georgia State Stadium reachable within 14 miles, Hampton Inn Hotel Atlanta-Southlake has a seasonal outdoor swimming pool, non-smoking rooms, free WiFi throughout the property and a fitness center. This 3-star hotel offers a 24-hour front desk and an ATM. Martin Luther King Jr. National Historic Site is 16 miles away and State Farm Arena is 16 miles from the hotel. The hotel offers a buffet or American breakfast. Zoo Atlanta is 15 miles from Hampton Inn Hotel Atlanta-Southlake, while Mercedes-Benz Stadium is 16 miles from the property. Hartsfield–Jackson Atlanta International Airport is 6.2 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel received mixed reviews with guests appreciating the cleanliness, comfortable rooms, and friendly staff. However, there were several complaints about maintenance issues such as broken fixtures, water problems, and pest sightings.
- Cleanliness
- Comfortable rooms
- Maintenance issues
- Pest sightings
- 5/5
yes
- 5/5
Loved this hotel! I was able to have my fur baby with me for a fee of course but everything was so nice and clean. Staff was super friendly! Would highly recommend.
- 5/5
Staff was friendly and helpful.
- 5/5
Great hotel
- 5/5
I am very satisfied about staying at this hotel. Staff is very nice and the rooms are clean !!!
- 4/5
None
- 4/5
What I like about it. it was close to shopping and dining
- 5/5
The breakfast was great!! The room was super clean ! The staff super helpful
- 1/5
Rooms are not as described. They smell and bathrooms are nasty. I walked in and left instantly.
- 4/5
Very good
- 4/5
Great location for us. Couldn’t get the TV to work.
- 4.5/5
Superb
- 5/5
I enjoy my stay at Hampton inn in Georgia. The room was clean including the bathroom. Staff were amazing and friendly. My family enjoyed breakfast and parking spaces were always available. We had a wonderful time.
- 2/5
This property needs to be remodeled.
- 5/5
Breakfast was nice and helpful with kids but the swimming pool was closed for remodeling and we didn’t know until we were checked in. Nice stay though
- 5/5
Breakfast was great but it was better before.
- 4.5/5
Not sure how the tv operates, asked the front desk operator and they were going to put a ticket in but I refused because I was leaving in a day.
- 5/5
I have no complaints whatsoever! The staff was very friendly and helpful. Everyone was polite and always smiling. Great place to stay!
- 3/5
My husband I stayed at this hotel while we were assisting my parents move to another state. We ended up staying three different nights in different rooms. Each room had different things missing. The lights on the elevator didn't work. You couldn't tell which floor you were on, because the lights didn't illuminate. There was a greasy film in the sink that appeared that cleaner had been applied but never wiped off. The toilets are so low to the flow, it was very hard to get up for myself and my husband. They were child height. There wasn't even a bucket for ice. This hotel had a lot of issues to be part of the Hilton brand. I was very unimpressed. We stayed there out of necessity, but will not stay there again.
- 4.5/5
The hotel was clean, the room was very comfortable, the staff was great and it was in a good location. It was undergoing construction but other than that, it was great.
- 5/5
Exceptional
- 4.5/5
The hotel was clean, the room was very comfortable, the staff was great and it was in a good location. It was undergoing construction but other than that, it was great.
- 5/5
Nice place
- 4/5
The room was clean, The Staff was super nice and the common area all looked clean. But the carpet on the first floor carpet leading out to the side door looked disgustingly and needed to be replaced or cleaned
- 5/5
The breakfast was good, and the areas around it are clean
- 1/5
Everything was great wasn’t a to bad incident
- 3/5
Staff was helpful. Bathroom could’ve been more clean
- 4.5/5
It was warm and welcoming. I went down for a Funeral. Everyone and everything was perfect The Elevator
- 4.5/5
It was warm and welcoming. I went down for a Funeral. Everyone and everything was perfect The Elevator
- 4.5/5
Customer service, Lakita, Young man at nite Josh, ✊? food, location. service
- 4.5/5
Customer service, Lakita, Young man at nite Josh, ✊ food, location. service
- 4/5
Very good
- 5/5
Great place to stay super clean
- 5/5
Our stay was nice and comfortable with a nice staff that greeted us with a warm smile.
- 4.5/5
Friendly staff. She was nice and switched to first floor because of my mother being with me. Carpet in hallway on first floor needs to be cleaned or replaced. Bathroom door in room was all chewed up lake someone had a dog locked up.
- 4.5/5
Friendly staff. She was nice and switched to first floor because of my mother being with me. Carpet in hallway on first floor needs to be cleaned or replaced. Bathroom door in room was all chewed up lake someone had a dog locked up.
- 5/5
We left before breakfast. The room was fine. The staff was friendly, polite, and welcoming. I was very glad to see the parking lot with very bright lights. We felt very safe coming back after 10PM. Also we felt safe when we left at 6AM. I would definitely stay if back in the area.
- 3/5
Room was subpar. Dirty carpet and floor tiles.
- 0.5/5
Bad
- 2/5
Pool was shutdown, breakfast was not good at all. It looked nice from photos but not so much in person. Our room was not very clean at all, the doors all slammed so loudly, man’s the ac wouldn’t stay on for more than 5 minutes at a time. Very disappointed.
- 5/5
Parking was fine and safe.
- 3/5
The room had a horrible odor. Lights were out. The tile floor in the bathroom was sticky. The walls were SUPER thin. I could hear things from the room across the hall and the hallway. Truly overpriced for the quality but it was fine for a few days.
- 4.5/5
Everything was clean and well stocked. The mattress was a bit too firm.
- 4.5/5
Everything was clean and well stocked. The mattress was a bit too firm.
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Exceptional
- 4/5
Convenient location, properly maintained, friendly staff
- 5/5
Exceptional
- 5/5
Clean rooms and good breakfast
- 5/5
Exceptional
- 5/5
Good spot, great staff VERY clean rooms.
- 4/5
Staff was great - friendly, helpful. Very busy property. Only downside was motorcycles coming and going until midnight.
- 4.5/5
Superb
- 5/5
Exceptional
- 2/5
The hallways were dingy, broken buttons on the elevator, scraps and scratches on the doors, dingy shower curtain, clogged tub. I will never stay there again. I have tried to contact the manager.
- 2/5
The hallways were dingy, broken buttons on the elevator, scraps and scratches on the doors, dingy shower curtain, clogged tub. I will never stay there again. I have tried to contact the manager.
- 5/5
Exceptional
- 5/5
Everything was great
- 5/5
Everything was great
- 5/5
Courteous receptionist and staff N/A
- 1/5
I ordered a 1 king bed room and was given a 2 small bedroom. When I asked about it the front desk lady said I ordered
- 1/5
I ordered a 1 king bed room and was given a 2 small bedroom. When I asked about it the front desk lady said I ordered
- 5/5
Happy stay! The hotel is in a prime location—right next to shopping malls and the exhibition center, and just a 5‑minute drive to many great restaurants. The staff is very friendly, and the rooms are clean and newly updated.
- 5/5
Happy stay! The hotel is in a prime location—right next to shopping malls and the exhibition center, and just a 5‑minute drive to many great restaurants. The staff is very friendly, and the rooms are clean and newly updated.
- 5/5
Everything was great
- 5/5
Everything was great
- 5/5
The complimentary tea and coffee and the staff was so sweet
- 5/5
The complimentary tea and coffee and the staff was so sweet
- 3/5
The bathroom door was hard to close and the ac didn't work well.
- 3/5
The bathroom door was hard to close and the ac didn't work well.
- 4/5
Friendly staff, good breakfast
- 4/5
Friendly staff, good breakfast
- 5/5
Perfect
- 5/5
Perfect
- 3/5
The room was dated and showed signs of wear and tear. The bed was comfortable. The bathroom had a tub. I requested a stand up shower.
- 3/5
The room was dated and showed signs of wear and tear. The bed was comfortable. The bathroom had a tub. I requested a stand up shower.
- 4/5
It was very clean, convenient and good breakfast!
- 4/5
It was very clean, convenient and good breakfast!
- 3/5
Hotel needs some TLC but room was good and breakfast in the morning good start for the day.
- 3/5
Hotel needs some TLC but room was good and breakfast in the morning good start for the day.
- 5/5
Great everything
- 5/5
Great everything
- 5/5
Very good hotel should only have more variety at breakfast
- 5/5
Very good hotel should only have more variety at breakfast
- 4/5
Yes
- 4/5
Yes
- 4/5
Further from the airport than I expected, but everything close was booked up
- 5/5
Yes
- 5/5
Yes
- 3.5/5
The breakfast, the staff and the cleanliness. Our room only had 2 plugs working.
- 5/5
Cold bisques, eggs horrible, butter should be at room temp , fruit old
- 4/5
The Staff was Great, A special shutout too Latoya she great!! Only one elevator was working
- 5/5
So clean It was all amazing
- 4/5
Location Elavator was very old and kinda scary to ride in
- 5/5
The room was clean, beds were excellent, linens plush and cozy. Breakfast had almost anything you could want. The staff was very friendly and welcoming. I always love my stays at Hampton Inn!
- 5/5
The room was clean, beds were excellent, linens plush and cozy. Breakfast had almost anything you could want. The staff was very friendly and welcoming. I always love my stays at Hampton Inn!
- 5/5
Clean And Very Quiet Convenient To I-75
- 5/5
Clean And Very Quiet Convenient To I-75
- 5/5
Yes
- 5/5
Yes
- 5/5
Courteous Staff, everything was clean, very pleased. Need to clean hallway carpet
- 5/5
Courteous Staff, everything was clean, very pleased. Need to clean hallway carpet
- 5/5
Staff was very pleasant
- 5/5
Staff was very pleasant
- 5/5
Convenient, clean and affordable. Friendly, helpful and professional staff.
- 5/5
Convenient, clean and affordable. Friendly, helpful and professional staff.
- 5/5
Nice
- 5/5
Nice
- 5/5
Yes
- 5/5
Yes
- 5/5
Clean room and nice welcome gift
- 5/5
Clean room and nice welcome gift
- 5/5
Room was nice and clean
- 5/5
Room was nice and clean
- 5/5
Breakfast was basic roasted potato’s,sausage patties cheese omelets. The bed was comfy and the staff was nice
- 5/5
Breakfast was basic roasted potato’s,sausage patties cheese omelets. The bed was comfy and the staff was nice
- 4/5
Clean, comfortable bed, clean bathroom with great shower. Great location. Friendly staff. Nothing
- 5/5
clean room
- 5/5
clean room
- 2/5
Elevators are in very tough shape and dangerous. Night staffed mixed up rooms and didn’t know how to fix. Floors in the room were filthy
- 2/5
Elevators are in very tough shape and dangerous. Night staffed mixed up rooms and didn’t know how to fix. Floors in the room were filthy
- 5/5
The room was very clean and the buffet breakfast was really good!
- 5/5
The room was very clean and the buffet breakfast was really good!
- 5/5
Excellent
- 5/5
Excellent
- 5/5
Woman at the desk when we checked in was so very nice to us!
- 5/5
Woman at the desk when we checked in was so very nice to us!
- 3.5/5
Clean and very quiet front desk was very polite The water wasn’t getting hot it stayed warm
- 5/5
Everything
- 5/5
Everything
- 4/5
Staff
- 4/5
Staff
- 5/5
Very comfortable beds and great water presure. Very good breakfast as well.
- 5/5
Very comfortable beds and great water presure. Very good breakfast as well.
- 5/5
Beautiful stay good room service good breakfast nice room
- 5/5
Beautiful stay good room service good breakfast nice room
- 5/5
-
- 5/5
-
- 5/5
Enjoyed the stay
- 5/5
Enjoyed the stay
- 3/5
This is an older property located on a busy and noisy road. Get a backside room if possible. Also, the type of room booked was not available when we checked in. Staff were friendly and helpful.
- 3/5
This is an older property located on a busy and noisy road. Get a backside room if possible. Also, the type of room booked was not available when we checked in. Staff were friendly and helpful.
- 5/5
The room was clean.
- 5/5
The room was clean.
- 5/5
The stay was surprisingly nice and room was good.
- 5/5
The stay was surprisingly nice and room was good.
- 5/5
Staff was very courteous my king room suite was in excellent condition. My stay was very relaxing noise free breakfast was great but not enough waffle makers to accommodate the many ppl that waited in line for a waffle, but it was worth the wait though . Location of hotel is top tier the mall is less than a mile down the road and there is a small outlet across the street from hotel. Lots of places within the area to grab a bite of food of any sort . This is my 3rd stay here at this hotel each stay gets better and better. I highly recommend this hotel it also has a very well lit parking lot that makes it easy to walk safely to and from your vehicle to hotel room .
- 5/5
Staff was very courteous my king room suite was in excellent condition. My stay was very relaxing noise free breakfast was great but not enough waffle makers to accommodate the many ppl that waited in line for a waffle, but it was worth the wait though . Location of hotel is top tier the mall is less than a mile down the road and there is a small outlet across the street from hotel. Lots of places within the area to grab a bite of food of any sort . This is my 3rd stay here at this hotel each stay gets better and better. I highly recommend this hotel it also has a very well lit parking lot that makes it easy to walk safely to and from your vehicle to hotel room .
- 5/5
No issues ! Everything was great !
- 5/5
No issues ! Everything was great !
- 5/5
Very nice experience! The hotel is close to everything and the atmosphere was relaxed.
- 1/5
Location Filthy Complained about used sex wrappers in sheets, cigarette butts under bed, and pills, (God only knows what kind on floor!) Toilet seat broken… I reported , asked to speak to management, wrote out my report, requested a call… nothing! I have pictures of what we found, showed to front desk… nothing response. We discovered how bad it was when we got up in the morning… grossed out by this place. Their silence guarantees we would NEVER return. I will let everyone know! Horrible place to stay!!!
- 5/5
Clean room
- 5/5
Clean room
- 4/5
Goidy
- 4/5
Goidy
- 5/5
Clean comfortable room for a good price. All the staff we talked to gave us friendly service. Definite thumbs up.
- 5/5
Clean comfortable room for a good price. All the staff we talked to gave us friendly service. Definite thumbs up.
- 5/5
Great location, safe, clean, awesome staff! The staff really look out for the guests and try to do whatever they can to make your stay better. Nice gym, easy parking, adequate breakfast.
- 5/5
Great location, safe, clean, awesome staff! The staff really look out for the guests and try to do whatever they can to make your stay better. Nice gym, easy parking, adequate breakfast.
- 4/5
Close to lots of restaurants, and right off the highway.
- 4/5
Close to lots of restaurants, and right off the highway.
- 4/5
Visit was short
- 5/5
yes
- 5/5
yes
- 3/5
The room was a handicap room and the bathroom almost flooded when I turned on the water. Everything else was fine.
- 3/5
The room was a handicap room and the bathroom almost flooded when I turned on the water. Everything else was fine.
- 4/5
Clean room & nice staff
- 4/5
Clean room & nice staff
- 3.5/5
The toilet seat was very low.
- 1.5/5
This hotel is long over due for an overhaul. Popcorn ceiling, poor lighting , antiquated room hvac. Room smelled musty. Elevators old and not clean See above
- 4/5
- 4/5
- 4/5
Good
- 4/5
Good
- 5/5
Our room was spacious and clean. The bed was so comfortable we did want to get up for our event. The staff was kind and accommodating. I will look for this location every time I come in town.
- 5/5
Our room was spacious and clean. The bed was so comfortable we did want to get up for our event. The staff was kind and accommodating. I will look for this location every time I come in town.
- 2/5
The property was in ok condition, carpet hasn’t been clean and years!! I asked the Housekeeper that was cleaning on the 3rd fl, not to go in my room they did not LISTEN! They ran out of wash clothes and tiles until the next day thank GOD we had extra! Front desk staff was very RUDE!! Every morning when went downstairs to eat breakfast a group of older women would be at the front desk gossiping in front of guest which was very inappropriate! It was a young gentleman that worked the 3-11 shift (Front Desk) that was really nice! But sorry I’ll never stay here again
- 2/5
The property was in ok condition, carpet hasn’t been clean and years!! I asked the Housekeeper that was cleaning on the 3rd fl, not to go in my room they did not LISTEN! They ran out of wash clothes and tiles until the next day thank GOD we had extra! Front desk staff was very RUDE!! Every morning when went downstairs to eat breakfast a group of older women would be at the front desk gossiping in front of guest which was very inappropriate! It was a young gentleman that worked the 3-11 shift (Front Desk) that was really nice! But sorry I’ll never stay here again
- 3/5
The shower head is really the only major issue I have. The water was all over the floor. Also the rooms could use an upgrade but it was very clean and the staff was really nice
- 3/5
The shower head is really the only major issue I have. The water was all over the floor. Also the rooms could use an upgrade but it was very clean and the staff was really nice
- 5/5
Loved it
- 5/5
Loved it
- 5/5
Beautiful room, well lit,maintained property.Lakiyah at the front desk was friendly and Professional, overall great stay!
- 5/5
Beautiful room, well lit,maintained property.Lakiyah at the front desk was friendly and Professional, overall great stay!
- 5/5
Very clean and safe. This will be my go to hotel when I need a room in the area.
- 5/5
Very clean and safe. This will be my go to hotel when I need a room in the area.
- 4/5
Happy with the service
- 4/5
Happy with the service
- 5/5
Great stay!
- 5/5
Great stay!
- 5/5
Great staff and very clean and convenient…
- 5/5
Great staff and very clean and convenient…
- 5/5
We had an amazing stay. Our adventures of seeing how much the area has changed in the past 50 years. We will stay here again.
- 5/5
We had an amazing stay. Our adventures of seeing how much the area has changed in the past 50 years. We will stay here again.
- 2/5
Needs updating
- 2/5
Needs updating
- 3/5
The staff was outstanding. Polite and very professional. The only thing is that the door to my room, 414, didn’t lock. It had a door stopper so we didn’t say anything or ask for a new room. They should fix that immediately. Other than that, it was very clean and the breakfast was amazing.
- 3/5
The staff was outstanding. Polite and very professional. The only thing is that the door to my room, 414, didn’t lock. It had a door stopper so we didn’t say anything or ask for a new room. They should fix that immediately. Other than that, it was very clean and the breakfast was amazing.
- 4/5
It was was easy access to everything.
- 4/5
It was was easy access to everything.
- 2/5
Staff was very professional courteous and friendly. Hotel was dirty wreaked with musty moldy smell. Only did housekeeping every other day .. would not recommend to anyone
- 2/5
Staff was very professional courteous and friendly. Hotel was dirty wreaked with musty moldy smell. Only did housekeeping every other day .. would not recommend to anyone
- 4/5
Staff was nice but the rooms could use some updating.
- 4/5
Staff was nice but the rooms could use some updating.
- 5/5
I stayed there before and it exceeded my expectations this time. When I come back to the area this facility will be by first option.
- 5/5
I stayed there before and it exceeded my expectations this time. When I come back to the area this facility will be by first option.
- 1/5
We only stayed one night, so we didn’t raise a big fuss. Thankfully, I had Lysol in the car, so we cleaned the bathroom ourselves and kept our shoes on the entire time. This was actually our second time staying here. After our first visit, we promised we wouldn’t return. But this time, the Holiday Inn was fully booked, and we didn’t want to spend a lot of money for just a few hours of rest. We also didn’t want to risk staying somewhere worse, so we gave this place another shot. Lesson learned, we will be booking the Holiday Inn well in advance next time.
- 1/5
We only stayed one night, so we didn’t raise a big fuss. Thankfully, I had Lysol in the car, so we cleaned the bathroom ourselves and kept our shoes on the entire time. This was actually our second time staying here. After our first visit, we promised we wouldn’t return. But this time, the Holiday Inn was fully booked, and we didn’t want to spend a lot of money for just a few hours of rest. We also didn’t want to risk staying somewhere worse, so we gave this place another shot. Lesson learned, we will be booking the Holiday Inn well in advance next time.
- 4/5
We would stay again.
- 4/5
We would stay again.
- 4/5
.
- 4/5
.
- 4/5
.
- 4/5
.
- 5/5
Best hotel I’ve stayed at in that area of Georgia. The staff is amazing and you’re about 15 minutes from most things. The breakfast was delicious and it’s walking distance to a few useful stores. The only downside was I found a bug in my room but was quickly given a new one & the pool was out of service.
- 5/5
Best hotel I’ve stayed at in that area of Georgia. The staff is amazing and you’re about 15 minutes from most things. The breakfast was delicious and it’s walking distance to a few useful stores. The only downside was I found a bug in my room but was quickly given a new one & the pool was out of service.
- 3/5
Had a great stay! The staff was AMAZING & they made my stay very comfortable. I saw a questionable bug go across my TV and they didn’t hesitate to switch me to a new room. I stayed a couple nights and every time the room smelled great. I was bummed the pool was completely out of service but loved the breakfast options, staff and location.
- 3/5
Had a great stay! The staff was AMAZING & they made my stay very comfortable. I saw a questionable bug go across my TV and they didn’t hesitate to switch me to a new room. I stayed a couple nights and every time the room smelled great. I was bummed the pool was completely out of service but loved the breakfast options, staff and location.
- 4/5
No complaints
- 4/5
No complaints
- 5/5
Good stay
- 5/5
Good stay
- 5/5
Nice and well kept up.
- 5/5
Nice and well kept up.
- 5/5
It was great, very clean and nice , check in was great, plenty of shops around the hotel
- 5/5
It was great, very clean and nice , check in was great, plenty of shops around the hotel
- 5/5
My only is was that the shower curtain was too short so water would get all over the floor and it made the bathroom smell moist
- 5/5
My only is was that the shower curtain was too short so water would get all over the floor and it made the bathroom smell moist
- 5/5
Stayed for 2 nights. Staff was always kind and courteous
- 5/5
Stayed for 2 nights. Staff was always kind and courteous
- 5/5
The hotel was good, no problems!
- 5/5
Room is clean, quiet, and front desk and service people are very friendly, breakfast is excellent. Yes, I would recommended.
- 5/5
Front desk was amazing. Room was perfect. Breakfast was fantastic
- 3/5
When we travel we select facilities that offer early breakfast options so that we can leave early to avoid traffic issues. Breakfast was to begin at 6:00 and by 20 minutes after there was sign or smell of breakfast preparation. There was also no one at the front desk. We needed to ask for the access information since we did not wish to join the rewards program. The info did not work so no wifi. Our initial check in with Latoya was professional & she was very help full with area information. The lack of breakfast staff & no wifi affected our ratings. Would also prefer a designated no pet floor.
- 3/5
The property needs to be upgraded
- 4/5
Staff was very helpful and the breakfast was excellent. Thank you to all including the house man.
- 4/5
Was ok but not as good as other Hamptons I have stayed in
- 1/5
1. The door for the room is totally tilted and we need to slam hard it whenever we need to close the door. 2. The drawers of chest dresser were all unfitted and they were not working properly; almost unable to close and open them. Thus, we needed to fix them by ourselves. Thanks to another staff, we could switch the room to #304 for our last night (5/22). Anyway, we were in shock to see these terrible conditions of the room and wondered why the hotel gave this unsellable room to us. Furthermore, we reserved the accessible room for my elderly mother but #305 did not have the accessibility, which impacted a lot our stay. Most importantly, we want to know why we did not get the room we reserved (the one aforementioned above) in the first place. Expedia.com presents incorrect description of the room in question? Or hotel provided inaccurate info to the third party like expedia.com? Please give us clear and logically understandable explanation on this issue and how to resolve it.
- 5/5
Great service
- 3/5
Were in the middle of replacing carpet, what a mess. For the price and name recognition I was expecting much higher quality but I could have had as good or better at a $65/night place.
- 5/5
We enjoyed our stay!
- 5/5
- 5/5
Overnight stay as part of a longer trip. Easy to find, friendly staff and comfortable room. We will stay here again.
- 5/5
Staff was helpful and very courteous. Our room was essentially neat and tidy but could have used a deep clean of flooring, vacuuming in corners and edges and such. A shower curtain that extended into the tub would be a major improvement. It seemed the shower rod was installed too high so the bathroom floor was unavoidably sprayed.
- 4/5
The wall plumbing door above the toilet was not locked and was open all night. TV did not work- power outage. Could not get points because I booked through hotel.com no one told me that . I joined Hilton’s Honors program because of the point system.& Ho t no points for this stay.
- 5/5
Would stay here again
- 4/5
U
- 1/5
Smoke smell throughout the hotel
- 5/5
Very private and away from the busy traffic.
- 3/5
Nice location, and friendly staff. The rooms needed a little more attention to cleanliness.
- 4/5
Staff was friendly and helpful. The room was clean and comfortable. The area around the hotel was somewhat sketchy.
- 4/5
Late check in
- 1/5
The elevator made a strange sound each time we used it The shower didn’t work properly The breakfast was half an hour late We will not be staying there again We travel yearly through there The whole place needs upgrading
- 4/5
We slept very good. Beds comfortable. We brought our dog Which happy you were port friendly. But 75.00 was high. We usually pay 50.00 at other places. Breakfast was ok.
- 5/5
Very comfortable bed.
- 4/5
Clean and good breakfast
- 3/5
An older Hampton, shoddy rehab job (in our room, at least), and bathroom door looked like a dog chewed partial way up. It wasn't as nice as other Hamptons we have stayed in. The lady at front desk was pleasant and breakfast was decent enough.
- 5/5
Very good..bed was comfortable and close to local businesses
- 1/5
Room smelled of bleach that was so strong it made my eyes water. The bathroom ceiling was covered in bleach. Elevators seemed to be in disrepair and were sketchy.
- 2/5
Horrible room , no soap for guests to shower with and woke before three a.m. to what sounded like a helocopter under my room floor vibrating and everything.
- 5/5
Room clean hotel clean nice breakfast. Parking ok
- 4/5
Room wasnt the cleanest, however staff was exceptionally kind and funny. Breakfast was good and convenient.
- 3/5
The hotel was nice and clean, staff was friendly & helpful. The issue i had was i reserved online using pictures of the rooms to find a room where my husband could have a chair/sofa and a walkin shower due to his disability. When we got into room no walk in shower and when i askes front desk she said they didn't have any rooms with what I seen online.
- 3/5
The hotel is ok. Breakfast is nice to have. Coffee was great. The room was too dark. The usb plugs are all old—no usb-c. The internet in room—streaming—was terrible.
- 5/5
None
- 3/5
Had a 3 night stay they didn’t clean the room any or bring fresh towels and wash clothes. They say that breakfast starts at 6am it’s normal 6:15-6:30 before it’s actually ready. I have to be at work by 6:45 so if I waited it would make me late
- 3/5
Front counter staff was great. Room was comfortable enough. Breakfast was fair. Coffee seemed like it was from previous day. All of this had to do with kitchen help. She sat staring at her phone and a don’t bother me attitude.
- 5/5
U can fall off of them
- 5/5
Very nice staff
- 5/5
Safe place and quite!
- 4/5
Good value for the money
- 3/5
It was a older hotel room was dirty hadn’t been dusted in a while bathroom was dirty
- 5/5
This is nice, clean, convenient, and comfortable place to stay as my wife and I are just passing thru.
- 5/5
Easy check in
- 5/5
Overall the stay was very pleasant, staff was friendly and helpful upon checking in parking lot well lit, 2 elevators but 1 was broken ,working one was very slow going up and down !! Our room was clean except for poop stains in toilet bowel and underneath toilet seat we called front desk they sent someone up to re clean bathroom .The breakfast was decent they served could’ve had a better variety of food you would think A hotel that big should have had 2 waffle makers but no ma’am! But what they had was a mini waffle maker and a line full of people waiting to use that one mini waffle maker smh! But the breakfast crew workers was friendly and did a good job with what they had. Hampton needs to do better with the following breakfast set up ,making sure that both elevators are working properly at all times and definitely do a better job with bathroom cleaning for the price they charge to stay there per night . Oh yeah we had to get our room keys re did twice the 4 days we stayed there because the door battery was dead maintenance did come up and repaired that as well . Location of hotel is in very good spot right down the street is The South Lake Mall , directly across the street from hotel is another small outlet mall with a Burlington and TJ Max.Hopefully Hampton Corporate will get their act together and address these small defects to become a 4-5 star hotel because it’s really a nice hotel if they really stepped up on those issues I stated .The location and Staff was Great .
- 5/5
Always so clean, staff is always welcoming.
- 5/5
Hotel was close to visiting friends…
- 5/5
Nice to stay
- 1/5
- 4/5
Room updated clean and nice.
- 5/5
Great customer service and clean rooms
- 5/5
Nice, clean, and quiet. Staff were very nice
- 2/5
The system was slow checking people and myself in. We waited an hour just be checked in our room and we didn’t get the room I reserved.
- 4/5
It was nice
- 1/5
This hotel is roach infested. While in the bathroom there were 3 small baby roaches crawling on the floor. When I entered the main room area there was a large roach crawling on the ceiling (picture added). Needless to say I checked-in and checked-out. I’ll surely be requesting a refund for my non-stay.
- 5/5
Room was very clean. Bed was comfortable, and the room was spacious. Ms Tracy at the front desk was so amazing. She was the kindest most accommodating & patient hotel receptionist I have ever met.
- 5/5
Nice
- 4/5
The beds were very comfortable. The hot water never got hot just lukewarm and the bathtub filled up with water. But other than that it was good.
- 5/5
We had a king accessible room. I don’t understand why low height toilets are placed in these rooms. I couldn’t get off the toilet despite grab bars. There should be at least 18” tall toilets in handicap rooms. Appreciated that there was a roll in shower but I didn’t use it. Room was small - I use a rollator and it was tight. Someone in a wheelchair may have difficulty moving about the room.
- 5/5
A great place to stay on the south side of Atlanta. You can start out in the morning past all that traffic when you are headed to Florida!
- 4/5
Good
- 3/5
Staff was very friendly, free breakfast was nice. Our room was a bit dated and did not smell very clean. The bathroom also was dated, no bath mat. Overall, needs renovation.
- 5/5
Great stay. Not one complaint.
- 5/5
The breakfast was very good, just the thing to get us started on the final leg of our trip to Florida. The hotel in clean, the staff is very friendly, and the rooms are comfortable. We will be stopping here again in the future.
- 4/5
Convenient location friendly staff.
- 5/5
Great stay!
- 2/5
I did not like the attitude of the staff. When i am pay $131 per night, I expect clean sheets and clean towels every day. When I called down to the front desk, I was informed that I need to "schedule " room service, otherwise it was only provided every fourth day.
- 3/5
The mix-up with the rooms & the clothes door stuck
- 4/5
The property was well-maintained and they offered a very nice Buffet breakfast
- 4/5
The water not hot and there are stains on the bathroom door
- 2/5
I booked this hotel because it had a pool. When we arrived, I asked about the pool and was told it was closed for the season. The man at the counter was very condescending when he said this. I paid more than I usually pay for this room because of it having a pool for the grandkids. The breakfast was not up to standards of a Hampton Inn I've been told about by my friends who stay at them frequently.