Days Inn by Wyndham Raleigh-Airport-Research Triangle Park

Clean room friendly as staff

Breakfast was ok not outstanding

The bathroom was sadly in need of repairs. The shower flange was loose through saturated drywall. We stayed here to do long term parking while we flew out and needed the 5am shuttle. However, the driver was a no-show so we had to take the car to the airport parking. The person on staff said he couldn’t refund me, so I get to deal with that later.

The property and the rooms are worn down!

Efficient breakfast and easy access with hotel-airport shuttle bus.

We were greeted by the most pleasant desk clerk when we arrived at 4:00 p.m. and were were greeted by to equally pleasant desk clerks when we left at 4:45 a.m. The rooms were clean and functional. We had a good experience.

Room was very dirty and the area just felt unsafe.

Front desk staff were great

Very easy process great stay

Very close to the airport For the price, I can't think of anything.

Carpet smell not good

Expedia should advertise whether or not the property has laminated floors or carpeting … all these properties took out their carpeting and are very proud of their laminated floors in the bedrooms… So it should be advertised as such…

Exceptional

The staff was extremely apologetic and switched me to a different room. I would've left and gone to another hotel but it was past midnight when I checked and I had an early flight. Also, I booked a non refundable rate. I DO NOT RECOMMEND THIS PROPERTY.

Very good

The room was clean The hallway needs updating and it smelled bad. Maybe someone was smoking cigarettes or pot? There was a lady outside w kids and they were loud. This didn’t bother me but they could have played further away from the windows to the room and not ran back and forth in front of them screaming.

The room was clean The hallway needs updating and it smelled bad. Maybe someone was smoking cigarettes or pot? There was a lady outside w kids and they were loud. This didn’t bother me but they could have played further away from the windows to the room and not ran back and forth in front of them screaming.

Staff was friendly. Room clean, comfortable and quiet. Room key machine wasn't working well. Had to swipe the lock several times to open the door. Parking lot was full since motel rents space for airport parking.

Room key machine wasn't working well. Had to swipe the lock several times to open the door. Parking lot was full since motel rents space for airport parking.

The staff is amazing. It was a long day with several unplanned interruptions, and the staff just made everything better. Randy was the person in charge that night. I arrived late because my plane from Miami was late. Had trouble with my credit card, and the staff held my room until I arrived and could pay with my business card. Breakfast was ready, so I could grab something before I took the 6 am shuttle. That was appreciated. I was happy taking a hot shower!

Need more variety, creams, sandwiches, eggs, sausage, cokes. Rooms don't have wheelchairs handicaps available, showers for place wheelchairs inside. Have tubes in walls, but have to lift foots over the tub, can somebody can have a split and fall down creating an accident Lights have to be more accessible to turn on.Handicaps rooms don't have microwave and fridge in rooms. List of delivery food stores inside rooms.

Need more variety, creams, sandwiches, eggs, sausage, cokes. Rooms don't have wheelchairs handicaps available, showers for place wheelchairs inside. Have tubes in walls, but have to lift foots over the tub, can somebody can have a split and fall down creating an accident Lights have to be more accessible to turn on.Handicaps rooms don't have microwave and fridge in rooms. List of delivery food stores inside rooms.

Management and housekeeping was really nice

The best overnight RDU location with extended parking and great shuttle.

The hotel was close to the airport There was mold in thr bathroom. On the floor in the shower spores on the ceiling. There was brown on the wall and a price sticker. The whole hotel smelled of mold. The carpeted hallway smelled like pee and mold.

The hotel was close to the airport There was mold in thr bathroom. On the floor in the shower spores on the ceiling. There was brown on the wall and a price sticker. The whole hotel smelled of mold. The carpeted hallway smelled like pee and mold.

But over all clean rooms good staff

Comfortable bed, coffee in the room, free airport shuttle Shuttle driver was late, front desk didn't provide explanation to get us to airport on time

Comfortable bed, coffee in the room, free airport shuttle Shuttle driver was late, front desk didn't provide explanation to get us to airport on time

Need more variety. Add Creams, sandwiches, eggs. Rooms don't have microwaves, fridge, handicap baths with no chairs in the showers. Handicaps wheelchairs available.

Need more variety. Add Creams, sandwiches, eggs. Rooms don't have microwaves, fridge, handicap baths with no chairs in the showers. Handicaps wheelchairs available.

Good

I will call ahead to see if the pool is accessible. It showed it was shut down for a few months no reason no maintenance. Just assigned when you checked in saying that the pool is unavailable.

It was very good peaceful staff are very kind people

Breakfast good

excellent

Exceptional

When I fly out of RDU, I always stay here, either before my flight or after. Some would say it needed updates but I'm not picky; it's very clean and the employees are friendly and helpful. A big shout-out to check-in and airport shuttle employees--always great service, I really appreciate them! I usually skip breakfast and sleep in so I can't say anything about it. I like leaving my car there and taking the shuttle to the airport, no hassles. I fully recommend this hotel.

Close the the airport. Smelled terrible. Every hallway, even the “non-smoking” hallways smelled like weed.

Superb

Close the the airport. Smelled terrible. Every hallway, even the “non-smoking” hallways smelled like weed.

Wow. This place needs some help. The roof is currently being replaced which is great. However, the workers are literally throwing the rotten roof tiles down right at your feet. Someone is bound to be injured with such disregard to safety. The parking lot has huge potholes and areas of general disrepair.

Curtains falling off, stale smoke smell.rusted lamps. Not enough parking with unlit unsafe parking. Asked for a different room, but told none were available. Breakfast was minimal.

Convenient shuttle to the airport

The hotel was clean and staff nice - but the hotel is extremely outdated. Poor shower pressure, shower/tub patched multiple times, exhaust fan made it smell like cigarettes in a non smoking room, I could go on and on. Customers beware! It’s the worst hotel I’ve stayed out in a while. Definitely not a 7 on the app.

Not good. Room wasn't even ready when I tried to check in at 7pm and the staff were rude and unhelpful. There was someone smoking cigarettes in a non smoking room for the whole night and they did nothing.

Passable

Good location

Horrible mini bagels were like hockey pucks not fresh Everything

Horrible mini bagels were like hockey pucks not fresh Everything

The staff is amazing. It was a long day with several unplanned interruptions, and the staff just made everything better. Randy was the person in charge that night. I arrived late because my plane from Miami was late. Had trouble with my credit card, and the staff held my room until I arrived and could pay with my business card. Breakfast was ready, so I could grab something before I took the 6 am shuttle. That was appreciated. I was happy taking a hot shower!

Bad

Exceptional

Very good

Very good

Very good

Room was great! Staff very helpful

The Days Inn is very close to the airport. I was there only 9 hours but it met my needs. The bed was comfortable, wifi worked well, and the breakfast was okay.

I loved that hotel was only mins away from airport and that the hotel had a free shuttle van that took me and another passenager to the airpirt at 5:00 am. The worst part was hotel was very dated but clean. It also reeked of Marjuana smoke and smell. very strong. In front loɓby and all the way down hall one where my room was. It did not smell in my room so i stayed.

I loved that hotel was only mins away from airport and that the hotel had a free shuttle van that took me and another passenager to the airpirt at 5:00 am. The worst part was hotel was very dated but clean. It also reeked of Marjuana smoke and smell. very strong. In front loɓby and all the way down hall one where my room was. It did not smell in my room so i stayed.

Clean room, friendly staff. Quick shuttle transportation. Great rate! I would stay here again.

Passable

Exceptional

Friendly staff and cleanliness.

Easy check in, good and quiet stay, slightly older building and smaller breakfast choices

Clean and staff pleasant

.

Nothing

All was good Nothing

This is very close to the airport and walking distance to 2 restaurants a 1 gas station, but that's it. This is a very unkept hotel, from the parking lot with craters to the extremely rough linens, nonworking TV and loud HVAC. I will not be staying here again, even if just to sleep. It was sketchy

It's location is convenient. It's close to where we need to travel. Gotta get a grip on the Marijuana smell.

It's location is convenient. It's close to where we need to travel. Gotta get a grip on the Marijuana smell.

Nice getaway

Nice staff clean room

Nice staff clean room

Cookies and bath tub with jets.

Cookies and bath tub with jets.

The room and hotel desperately need to be updated. Older room and hotel. Door to the room didn't feel secure. There is a gap between the door and frame.

The room and hotel desperately need to be updated. Older room and hotel. Door to the room didn't feel secure. There is a gap between the door and frame.

convenience to airport and texas roadhouse and gas station right there. breakfast was great. best bowl of frosted flakes i’ve ever had. staff was the best thing about my stay they were all exceptional. so nice and helpful and awesome. the vending machines sucked. either it wouldn’t take my dollars or if my drink was $2.50, it wouldn’t let me put $3 in. coins didn’t work divine machine so i had to use my debit card for 10 cent charge.

Old and stinky

Old and stinky

Shuttle drop off and great value for overnight stay for an airport flight in RDU.

Shuttle drop off and great value for overnight stay for an airport flight in RDU.

Room was modern, clean, and attractive

The room was clean. The staff was friendly. It's near many restaurants. The hotel smelled of cigarette and MJ smoke

The room was clean. The staff was friendly. It's near many restaurants. The hotel smelled of cigarette and MJ smoke

The location is great!

Great

Great

Awsomen

Awsomen

Clean room.

Clean room.

It was okay. Did the job.

It was okay. Did the job.

Proximity to airport. The shuttle went out of his way to help me return my car rental. I was only there for one night and it was quite adequate for my needs. It’s showing it’s age.

Everything

Yes

Yes

Staff

Staff

Room was poor condition. Laminate floor peeling and curling up all over. Toilet handle needed jiggling to stop drain/fill, Only gave this an OK because of staff.

Room was poor condition. Laminate floor peeling and curling up all over. Toilet handle needed jiggling to stop drain/fill, Only gave this an OK because of staff.

yes

yes

When we arrived, a person was standing just at the entry door smoking Marijuana and the smell had drifted into the lobby. A we checked out, the smell was in the entry again. The hotel overall is looking worn and tired. Our water temperature fluctuate and we had a hard time keeping it constant while in the shower

Room was very clean. Location was convenient to where we were going. We thought we were getting a room with two queen beds but only got two double beds. This motel did not have any rooms with two queen beds. Breakfast was ok, just continental, not full hot breakfast. The door closest to where we parked was kept propped open for some reason. There were vagrants walking through the property late at night, and hte people directly above us were very noisy. People in the hallway at 3 a.m. talking loudly on their phones.

Nothing Getting a phone call at 11:30 at night to make sure I was the right person in the room.

It felt humid and one of the room felt damp as you walked in.

It was close to the airport & lower priced than hotels nearby, but I guess you get what you pay for. Spend more money and stay somewhere clean and quiet.

It was close to the airport & lower priced than hotels nearby, but I guess you get what you pay for. Spend more money and stay somewhere clean and quiet.

Something else! It was the desk Clerk, Carmen! She was pleasantly artentive and courteous!

Something else! It was the desk Clerk, Carmen! She was pleasantly artentive and courteous!

Close to airport.

Close to airport.

Very good

Very good

sink had hot water, but shower did not. Hot shower is essential in my opinion.

Breakfast was great room was clean and well kept staff were amazing. If you're disappointed in this hotel you need to do a little introduction because it's exactly everything you need ina cheap hotel

Breakfast was great room was clean and well kept staff were amazing. If you're disappointed in this hotel you need to do a little introduction because it's exactly everything you need ina cheap hotel

Quick check in and out

Good

Smelled like weed

Smelly to marijuana

Smelly to marijuana

Good for short time.

Good for short time.

Yes

Yes

Room was ok. Staff friendly

Room was ok. Staff friendly

Airport shuttle came right away once I called the hotel. Very friendly staff and shuttle driver. Comfortable bed after a long hassle at the airport.

Airport shuttle came right away once I called the hotel. Very friendly staff and shuttle driver. Comfortable bed after a long hassle at the airport.

Decent place for a quick airport overnight. Airport shuttle was nice.

Decent place for a quick airport overnight. Airport shuttle was nice.

The staff was excellent and the rooms were clean. The Airport shuttle was a plus.

The staff was excellent and the rooms were clean. The Airport shuttle was a plus.

Good location

Good location

Hotel needs updates and the walls are super thin.

Hotel needs updates and the walls are super thin.

I asked if I could store my bag earlier than check in. They kindly let me check in early.

I asked if I could store my bag earlier than check in. They kindly let me check in early.

Room was good for the price.

Room was good for the price.

Quick Check in. Nice staff. Decently cheap. Cons Wifi is basically useless. Disconnects every few minutes abd dreadfully slow.

Quick Check in. Nice staff. Decently cheap. Cons Wifi is basically useless. Disconnects every few minutes abd dreadfully slow.

staff are very kindly and helpful

staff are very kindly and helpful

It had a Waffle House conveniently across. Then they picked us up from airport - extra SHOUT OUT AND THAKS TO THE DRIVER JOSE!!!!! He was awesome !!!!!!

It had a Waffle House conveniently across. Then they picked us up from airport - extra SHOUT OUT AND THAKS TO THE DRIVER JOSE!!!!! He was awesome !!!!!!

Friendly Checkin staff

Friendly Checkin staff

Issue with electric spark in room, in bathroom light and hair dryer. Alarm went off. Reported to front desk.

Issue with electric spark in room, in bathroom light and hair dryer. Alarm went off. Reported to front desk.

Wish they would have a hot meat and egg offering

Wish they would have a hot meat and egg offering

We checked in around 7:00 p.m. and we're given three options for rooms. We ended up with the first floor just off the lobby. Front desk lady failed to mention that there was some crazy event happening in the lobby area that night and we had screaming children and adults going up and down the hallways all night all the way through till 11:00 p.m.. it then continued the next morning starting at 6:30 a.m.. when we arrived I had told the lady we were there just to sleep as we had just gotten off 11 hours of flights and needed rest. Had she told us that there was an event happening in the lobby on the first floor I would have requested a room in one of the other levels. We did go up to the front desk and complain and ask if we could be moved and at that point she told us that all the rooms were full and there was no way to move. On top of that, people upstairs were seemingly doing construction in the room or at least moving furniture around most of the night. Needless to say, I will never be staying at this location again.

We checked in around 7:00 p.m. and we're given three options for rooms. We ended up with the first floor just off the lobby. Front desk lady failed to mention that there was some crazy event happening in the lobby area that night and we had screaming children and adults going up and down the hallways all night all the way through till 11:00 p.m.. it then continued the next morning starting at 6:30 a.m.. when we arrived I had told the lady we were there just to sleep as we had just gotten off 11 hours of flights and needed rest. Had she told us that there was an event happening in the lobby on the first floor I would have requested a room in one of the other levels. We did go up to the front desk and complain and ask if we could be moved and at that point she told us that all the rooms were full and there was no way to move. On top of that, people upstairs were seemingly doing construction in the room or at least moving furniture around most of the night. Needless to say, I will never be staying at this location again.

The water in shower, doesn't have alot of power. Tub was plugged! Room was clean. Young lady in check in was ver nice. I think if they update the bathroom, it would be so much nicer. Its ok for one night.

The water in shower, doesn't have alot of power. Tub was plugged! Room was clean. Young lady in check in was ver nice. I think if they update the bathroom, it would be so much nicer. Its ok for one night.

The staff was very nice & the rooms I stayed in were clean, though the 1st room was more modern (would request that one if I ever go back).

The staff was very nice & the rooms I stayed in were clean, though the 1st room was more modern (would request that one if I ever go back).

There were cockroaches in the room. I could not stay there i have tried 2 times to contact hotels.com to get a refund. The automated response said they are having problems. I will call back. I want a refund and i will give this hotel a bad review and hotels.com if i dont get a refund

There were cockroaches in the room. I could not stay there i have tried 2 times to contact hotels.com to get a refund. The automated response said they are having problems. I will call back. I want a refund and i will give this hotel a bad review and hotels.com if i dont get a refund

Ir Washington good

Ir Washington good

Old hotel but it was clean. Staff very friendly. Not alot of noise. Convenience of Waffle House and a gas station on each side of the property.

Old hotel but it was clean. Staff very friendly. Not alot of noise. Convenience of Waffle House and a gas station on each side of the property.

Yes

Yes

Surroundings are sketch

Surroundings are sketch

Nice place

Nice place

Room had at least three bugs that I saw. Overall had a run down look to it. Breakfast poor.

Room had at least three bugs that I saw. Overall had a run down look to it. Breakfast poor.

Most difficult to contact free paid transport when there is no cell phone. Hard to identify the van.

Most difficult to contact free paid transport when there is no cell phone. Hard to identify the van.

Rooms were clean. Entire staff was friendly and helpful. Conveniently located less than 2 miles from the airport

Rooms were clean. Entire staff was friendly and helpful. Conveniently located less than 2 miles from the airport

The airport shuttle is only available during certain hours, which meant I had to pay for a Lyft to the airport…defeating the whole purpose of why I’d chosen this hotel. CALL them and ask for written confirmation of shuttle hours before booking so you might be able to get reimbursed if they renege.

The airport shuttle is only available during certain hours, which meant I had to pay for a Lyft to the airport…defeating the whole purpose of why I’d chosen this hotel. CALL them and ask for written confirmation of shuttle hours before booking so you might be able to get reimbursed if they renege.

Very clean-white sheets and bedspread. To drain sink it was necessary to put my hand into sink and shift the drain cover. Gross! Plastic toilet seat was beige but it looked like someone had burned it because it had grooves in random places. I arrived after midnight and parking spots close to all side entry doors were full so I parked at front under illuminated Days Inn sign. I felt safe there with light illuminating my car and a nearby side entrance.

Very clean-white sheets and bedspread. To drain sink it was necessary to put my hand into sink and shift the drain cover. Gross! Plastic toilet seat was beige but it looked like someone had burned it because it had grooves in random places. I arrived after midnight and parking spots close to all side entry doors were full so I parked at front under illuminated Days Inn sign. I felt safe there with light illuminating my car and a nearby side entrance.

excellent attention. Nice shuttle service. The final price for the reservation was not the one you mark in the reservation, please review.

excellent attention. Nice shuttle service. The final price for the reservation was not the one you mark in the reservation, please review.

There were hardly and towels. 2 soap bars and 1 little shampoo bottle. Nothing additional. The bathroom was GROSS! When flushing the toilet the water would rise like it was going to overflow and then flush. This happened everytime. Shower pressure was weak. Place was horrible over all! DO NOT RECOMMEND!!!!

There were hardly and towels. 2 soap bars and 1 little shampoo bottle. Nothing additional. The bathroom was GROSS! When flushing the toilet the water would rise like it was going to overflow and then flush. This happened everytime. Shower pressure was weak. Place was horrible over all! DO NOT RECOMMEND!!!!

Very pleasant staff. Walter the shuttle driving was very kind and thoughtful.

Very pleasant staff. Walter the shuttle driving was very kind and thoughtful.

All good

All good

Shuttle service was good

Shuttle service was good

No airport shuttle due to accident. Was

No airport shuttle due to accident. Was

Room 138 - We were unable to sleep due to the extremely high volume of the tv next door directly above our head on the adjoining wall. Waves of marijuana and cigarette smoke came in under the connecting door. We reported it to the front desk clerk. When nothing was done we packed up and checked out that same evening. I also reported the marijuana use to a police officer who was at the front desk There were 4 police cars there at this time handling a seperate matter on the same floor as we were. I requested a refund and was advised this morning that the hotel is declining to refund our stay even though we checked out the same evening. Very disappointing. Additionally, the room is outdated. We didn't use the shower or tub, and there was layers and layers of caulk around the perimiter and the faucet.

Room 138 - We were unable to sleep due to the extremely high volume of the tv next door directly above our head on the adjoining wall. Waves of marijuana and cigarette smoke came in under the connecting door. We reported it to the front desk clerk. When nothing was done we packed up and checked out that same evening. I also reported the marijuana use to a police officer who was at the front desk There were 4 police cars there at this time handling a seperate matter on the same floor as we were. I requested a refund and was advised this morning that the hotel is declining to refund our stay even though we checked out the same evening. Very disappointing. Additionally, the room is outdated. We didn't use the shower or tub, and there was layers and layers of caulk around the perimiter and the faucet.

The hotel isn’t as updated as some of the newer ones, but it was very clean, no bugs no issues with that. Staff was friendly and helpful. Area around hotel was safe!

The hotel isn’t as updated as some of the newer ones, but it was very clean, no bugs no issues with that. Staff was friendly and helpful. Area around hotel was safe!

All went well wish breakfast was open earlier

All went well wish breakfast was open earlier

Clean room, comfortable bed and pillows

Clean room, comfortable bed and pillows

I hate staying in this hotel

I hate staying in this hotel

It was ok.

It was ok.

Staff were very attentive. Location was very important

Staff were very attentive. Location was very important

Very nice shuttle service

Very nice shuttle service

Very disturbing !!!

Very disturbing !!!

Check-in process was great. Couple of hours ahead of check out time, water supply to the room was cut off. Calls were made, but nothing was done, poor service.

Check-in process was great. Couple of hours ahead of check out time, water supply to the room was cut off. Calls were made, but nothing was done, poor service.

Nice clean and tidy room after a long day of traveling.

Nice clean and tidy room after a long day of traveling.

Very Convenient location!

Very Convenient location!

Christina Elzie was very helpful & always willing to help customers. Always had a smile on her face. Very professional. Willing to go Above & Beyond

Christina Elzie was very helpful & always willing to help customers. Always had a smile on her face. Very professional. Willing to go Above & Beyond

Good bed!

Good bed!

It worked for a brief stay. They had coffee. Room didn’t have fridge and ice machine was broken.

It worked for a brief stay. They had coffee. Room didn’t have fridge and ice machine was broken.

It took over an hour for the airport shuttle to pick me up from the airport that’s five minutes away. I think they forgot about me, because when we got back he went right back to watching tv in the lounge.

It took over an hour for the airport shuttle to pick me up from the airport that’s five minutes away. I think they forgot about me, because when we got back he went right back to watching tv in the lounge.

Hated that the lobby and hallways were full of weed smells. Didn't feel safe outside at nights as lots of people in parking lots smoking and/or partying at cars.

Hated that the lobby and hallways were full of weed smells. Didn't feel safe outside at nights as lots of people in parking lots smoking and/or partying at cars.

Staff was very friendly and helpful.

Staff was very friendly and helpful.

Not friendly staff, morning staff there is lady at the front desk who seems hesitant to answer questions and not welcoming nature. Worst part is washroom amenities- absolutely no water in middle of shower, absolutely no water from shower handle, too much prolonged sound from the flush. Didn’t understand how to even handle the situation in middle of shower.

Not friendly staff, morning staff there is lady at the front desk who seems hesitant to answer questions and not welcoming nature. Worst part is washroom amenities- absolutely no water in middle of shower, absolutely no water from shower handle, too much prolonged sound from the flush. Didn’t understand how to even handle the situation in middle of shower.

The entire hotel needs a facelift. Rooms are old furniture, bathrooms don’t look clean We had to change room because due to a heavy cigarette smell. The only good thing is that is about 10 minutes from the airport

The entire hotel needs a facelift. Rooms are old furniture, bathrooms don’t look clean We had to change room because due to a heavy cigarette smell. The only good thing is that is about 10 minutes from the airport

One area of opportunity facility-wise was the air conditioner, which had a "leak-pan" beneath (during my last night their was a "water-drip" noise that impacted my ability to sleep). I was offered a towel from the front desk to mitigate the issue.

One area of opportunity facility-wise was the air conditioner, which had a "leak-pan" beneath (during my last night their was a "water-drip" noise that impacted my ability to sleep). I was offered a towel from the front desk to mitigate the issue.

The staff was fantastic - especially the shuttle driver. Very friendly and polite - always willing to help in any way he can. Grreat!

The staff was fantastic - especially the shuttle driver. Very friendly and polite - always willing to help in any way he can. Grreat!

Honesty. I don't feel i can give a fair rating. My wallet was stolen from my room, and I feel betrayed and that the staff had no concern regardimg the incident.

Honesty. I don't feel i can give a fair rating. My wallet was stolen from my room, and I feel betrayed and that the staff had no concern regardimg the incident.

Nice hotel overall, but it’s old and it shows. The elevator was old and slow, and it was just kinda dirty. Like old dirty. But the room was ok, and clean.

Nice hotel overall, but it’s old and it shows. The elevator was old and slow, and it was just kinda dirty. Like old dirty. But the room was ok, and clean.

Upon arrival I checked in with the desk attendant whom repeatedly spoke to me telling me I didn’t pay and I needed to show him confirmation of payment when I constantly showed him my partial payment to the third party. After requesting to speak with management she came out and advised the gentleman that I am paid for. He never apologized for the embarrassment he caused me. After getting over that hump the rest of my stay was fair I would say except the fact that I couldn’t get any sleep while there because whomever the person was overtop of me sound like they were up all night banging and thumping. Then on my exit day I extended my hours easily and the price was fair but I needed a special accommodation made for me as my flight got delayed right as I was checking out and they was not able to accommodate me anyway which made me have to sit at the airport for 4hours. I do plan on returning to Raleigh a couple more times, I will not return back to this hotel because although I understand this is a business they could have accommodated me for at least 3 hours especially as the hotel was not crowded and the room was not needed.

Upon arrival I checked in with the desk attendant whom repeatedly spoke to me telling me I didn’t pay and I needed to show him confirmation of payment when I constantly showed him my partial payment to the third party. After requesting to speak with management she came out and advised the gentleman that I am paid for. He never apologized for the embarrassment he caused me. After getting over that hump the rest of my stay was fair I would say except the fact that I couldn’t get any sleep while there because whomever the person was overtop of me sound like they were up all night banging and thumping. Then on my exit day I extended my hours easily and the price was fair but I needed a special accommodation made for me as my flight got delayed right as I was checking out and they was not able to accommodate me anyway which made me have to sit at the airport for 4hours. I do plan on returning to Raleigh a couple more times, I will not return back to this hotel because although I understand this is a business they could have accommodated me for at least 3 hours especially as the hotel was not crowded and the room was not needed.

All hotel personnel were fantastic. Very friendly. I felt appreciated!

Customer service was excellent! Some other guest or guests spent 4 hours making an unbelievable amount of noise at night that sounded like running and jumping; was extremely disruptive.

The staff were incredibly friendly and helpful with one being trained. The shuttle was not going to be early enough for me but staff arranged a cab for me instead (also very nice)

Had to do tests at Duke, it was good for food close by but smell of pot in hallways all the time. Good thing they had breakfast because Waffle house next door was not good.

Everything

Thank you for Great people, delicious Breakfast and a good night rest

A bit run down and the toilet flush was terrible. However clean and comfortable

The bathtub was pretty rough it really felt like time for replacement, and ive never had pillows that were the size of a pizza box. Otherwise everything else was ok

There were bugs in the hotel room, the outside of the hotel was loud with construction and people were just sitting outside smoking weed and other things. It made both me and both wife feel extremely unsafe. The only advantage it had was that it was extremely close to the airport which is why we stayed there. But I can promise you that we will NEVER be staying there again

Excellent staff I can’t wait uhtil I return

Extremely disgusting, old rooms and dingy hallways. First one smelled like cigarette smoke (non-smoking room). I asked for a change. I got "upgraded" to a room with the wall covered in water stains. I'm allergic to mold so I left midnight before my second night. I had to figure out where I was going to stay at midnight.

i feel like they should definitely change up breakfast options so your not always eating the same stuff and i think house keeping needs to be watched more because they took one pillow from both beds and took the blanket and when we asked for another they never gave it back. Also first day the remote wasn’t working and it took until almost day 3 to get a new one

Friendly staff

was nice

Nice to have fridge in room. Quiet and comfortable. Staff was very pleasant and accommodating. Great price point. Would not hesitate to stay here again.

I did not feel safe. Several police officers on the property. Something was going on.

We ordered two rooms and two beds each, due to overbooking, they gave us one room with 1 bed, the other room with two beds

No running water

Room key issues, parking lot road, fitness room could use dumbbells

Basic hotel w easy airport access. Only there overnight for an early flight.

Filthy. Didn’t want to take my shoes off. Moldy shower.

Bugs and hair dirty room

not very handicap accessible

Check in / check out was great - VERY friendly staff. The room was average, clean & comfortable which was fine. The issue was that there were continual LOUD bangs from the stairwell door throughout the night from at least 10pm - 3am so we didn’t sleep at all. Im unsure if these banging noises were from guests or staff. There was also an awful smell in the hallway too. Overall it was ok - would probably stay again to be near RDU.

The staff at this property were spectacular, they were so kind and welcoming. They made the stay great! Also, the cookies in the lobby are delicious. The property itself is a little dated - the pool is out of order and the rooms have some cosmetic issues, but overall the place was tidy, the bed was super comfortable, and it was a convenient distance from the airport!

Every thing was good

It was a nice stay for the quick one night. The shuttle was a great perk. However the bathroom could use a bit of fixing. But overall friendly staff and good service.

Staff was excellent and showcased great quality customer service as for politeness and accommodations.When I had a problem with my original room staff quickly corrected it by changing my room as well checking in on me to make sure I was good so I appreciated that very much! Rooms weren’t very clean and smelled of cigarette smoke and my fire alarm kept sounding whenever I tried to cut on heat. Long strains of hair in shower and some discoloration in shower area that appeared to not be clean. Heard lots of noise whenever I would cut on water at sink. Blankets didn’t smell fresh as the room smelled like cigarette smoke. Good location close to airport. I can’t stress enough how great the staff was in this location.

Nice check-in staff. Nice checkout staff. Great breakfast and shuttle surface. Rooms were nice and had everything you'd need

Great place for an over night. Cheap

The front desk personal was the nicest I've ever had.

The check in was super easy. We needs to be close to the airport because our flight was canceled. It was convenient but the hallways wrecked of weed, the shower handle was almost broken, there were a few small cockroaches, the wood on the furniture was beat up, but the beds were comfortable and the sink and counter was clean. They have a shuttle to and from the airport so that helped us a little. The staff was kind and they have a continental breakfast .

Perfect for if your going up for the weekend

It does smell awful

False advertisement of 24 hour airport service needs to be removed and corrected. That was the primary reason for me making a reservation. My flight came in around 1217 so I missed the midnight cut off for van service. Second, hallway smelled of weed residue. Third, refrigerator was not working. Initially I thought it was warm because it was left open. After making sure it was closed and turning the temperature to the highest setting, my beverages were barely cold. When. I woke up, there was water on the floor that spread to the bed from the fridge. I could've fallen if I didnt pay attention. Lastly, breakfast was subpar. There was no milk, no juice, options were limited in what to eat. I would not recommend staying here.

We went to check in at night, the receptionist talked to us for at least 30 minutes, he took our payment, and then told us he didn’t have a room for us. I booked a week ahead, and confirmed the day of. The rooms were so dirty. There were roaches in the bathroom. The whole place smelled like weed. I tried to iron my shirt on the lowest setting, and the iron went through my shirt.

Was supposed to 50 dollars back haven’t received it

Good breakfast. Pool closed but would stay here again.

Norhing is unique. Carpets are worned out. Rooms ameneties are worned put. You can hear everything being discussed in the adjacent room

It needs to be updated bats flying around!

Front desk lady was talking to corp and was going to put them on hold to check me in and I told her no was wasn’t in a hurry . Very professional and helpful with my questions. . Place was reasonable for the price we only needed to test a few hours . It was very satisfactory and plenty of coffee . Yeah

It was quiet and mostly clean.

However, the receptionist/front desk agent in the morning was great. However, the experience was good otherwise. Place is quiet and the room is clean.

Was great

All the workers are nice and very friendly. Would go back again

Frnot desk was very help, Great location.

Its location near the airport is great!!

Highly recommended

Ray, who checked us in, was the best part of our stay. He is so friendly and welcoming. The room was fine for us. The one negative was that we booked the hotel based on needing a shuttle from the airport, and the site promoted the free shuttle in several places but failed to mention that it ended at midnight, and our flight landed at that time.

My only complain is the marijuana smell coming to my room. Its a smoke free property make people respect the rules!

This was great and what I needed after a long day of travel!

Very dirty loud , smelly , cigarette burned linens

Good

Great to stay at the night before a flight

The room was nice but the rest of the hotel sucks

Noisy. The people above were really noisy and late into the night. Hard to sleep. Really bright street light shine into room even with the curtains closed

No lights in bathroom and the room needed updates but otherwise clean

A solid 3 star. Rooms and bathroom clean. Very friendly staff. 10 bucks a day to leave your car if you are traveling.

Below average hotel for this price

Tv didn’t work

Smooth check in & out

I liked everything. It was fast checking in. Friendly. Very clean

Staff were very friendly and accommodating. This particular area of Raleigh is not the safest. The room needs updating, as the bathtub had mould and the tub was fading showing its age. The pillows are very tiny, but the bed was very comfortable. The free breakfast ends at 9:30 am which isn’t ideal for travellers coming from the other side of the continent because of the 3 hour time difference. They should have breakfast go to 11 am which is like getting up at 7am.

The room had some smell like a person smoked there. I noted one of the bedsheets wasn't clean.

The shuttle service was great. The beds were nice. TV was a little small. No TV guide?

Gooooood

My room was very comfortable and clean.

It was safe and clean

It was ok.

Clean and quiet - excellent staff.

Old hotel showing its wear but the staff were very friendly and the shuttle service very convenient.

Room nice, staff friendly and responsive. A little noisy, (auto)

The staff was pleasant

Very good for the price

Comfy beds, great room, restaurants in walking distance, loved the option for extended parking!

Room was not clean properly stains in the bathroom floor that could have been mopped

Staff is extremely considerate and helpful.

Hotel staff was very friendly and accommodating. Room was very clean. Hotel lobby was clean and organized.

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There was an arrest in my hallway happening when I arrived.

Nice place at reasonable price. Friendly helpful staff.