Quality Inn & Suites Monroe

2-star hotel Great 2351 W Roosevelt Blvd, Monroe, NC, 28110
Quality Inn & Suites Monroe

About Quality Inn & Suites Monroe

Quality Inn & Suites Monroe Monroe hotel is located off U.S. Highway 74, just 15 miles east of Charlotte and less than 10 minutes from the Interstate 485 loop. Full-service features and amenities at this hotel include a seasonal outdoor pool and free hot, fresh and breakfast with waffles and eggs. Free wireless high-speed Internet access, free USA Today, free local calls and free passes to a nearby health club are provided. All spacious guest rooms feature refrigerators, microwaves, hair dryers, irons, ironing boards, coffee makers and cable television with HBO. Some rooms have sofa sleepers. Executive suites and nonsmoking rooms are offered. Business travelers will appreciate conveniences like a business center, free incoming and outgoing faxes and access to copy services. This hotel has a meeting room available to accommodate small events and business functions. There are several restaurants and cocktail lounges in the surrounding area; many are within walking distance. Nearby activities include golfing, bowling, basketball and jogging. This hotel is convenient to popular attractions including Verizon Wireless Amphitheater Charlotte, the Charlotte Convention Center, Lowe's Motor Speedway, Wingate University, the University of North Carolina at Charlotte, Union County's Cane Creek Park, Discovery Place, the Charlotte Observer IMAX Dome Theater and Carowinds amusement park. The Charlotte Douglas International Airport is less than 30 miles away. The hotel is 145 miles from Myrtle Beach, South Carolina. Guests can visit the historic town of Waxhaw, home to the Andrew Jackson Memorial, only 10 miles away.

Amenities

  • 24-hour front desk
  • Meeting space
  • Fitness center
  • Café / coffee shop
  • Business center
  • Dry cleaning
  • Self-service laundry
  • Full kitchen / kitchenette
  • In-room refrigerator
  • In-room microwave
  • Pool
  • Smoke-free property
  • In-room safe

Reviews

3.5 / 5
Great 723 reviews

The hotel reviews are mixed, with guests expressing both satisfaction and dissatisfaction. Cleanliness and staff friendliness are frequently mentioned as positives, while issues with room quality, maintenance, and breakfast are common complaints.

What guests liked
  • Clean rooms
  • Friendly and helpful staff
What could be better
  • Room maintenance issues (e.g., bugs, broken fixtures)
  • Poor breakfast quality and limited options
  • FRANK Jun 2026 · via expedia
    1/5

    Property was very run down with a clear lack of maintenance and upkeep.

  • steve Jun 2026 · via expedia
    4/5

    Staff was friendly felt safe there

  • Susan Jun 2026 · via expedia
    5/5

    Lots of restaurants nearby

  • Terri Jun 2026 · via hotels.com
    3/5

    no water in the pool but adv

  • Caldwell Jun 2026 · via booking
    5/5

    Exceptional

  • Sullivan Jun 2026 · via booking
    5/5

    Well I didn't get the breakfast but I love everything about the place the location and the staff everything was great I like everything

  • Adriana Jun 2026 · via expedia
    1/5

    Pool was closed hotel was under renovations breakfast was not good at all and area staff was super rude. Hours for buffet was Sat and Sunday 6am to 9:30 be there by 9 or staff won’t help. Monday or week holiday buffet is closed at 9. Not good service at all. Didn’t feel safe and room are falling apart. Should not be on Expedia site.

  • David Jun 2026 · via booking
    1.5/5

    Poor

  • Annetta Jun 2026 · via priceline
    4/5

    There were people who were staying in a different room that allowed their children to run and scream up and down in front of the rooms from 10 pm until almost midnight. I know we weren’t the only guests very upset over this

  • Clarence Jun 2026 · via expedia
    4/5

    Good place to stop and rest for the next day's trip.

  • Clarence Jun 2026 · via expedia
    4/5

    Simple and easy place to stop, get a shower and get some sleep before the next day.

  • Clarence Jun 2026 · via expedia
    3/5

    Always a decent place to stop and take a shower and bd down before continuing.

  • Sharea Jun 2026 · via booking
    3.5/5

    It was nice. I was there on a holiday: May 5, so it was loud outside and Nextdoor. But everyone else was pleasant. I came to breakfast 10 mins before it ended and the attendant was super rude because she was cleaning up. There wasn’t any juice left.

  • Clarence Jun 2026 · via booking
    4.5/5

    Had to plunge toilet, ice machine broken

  • Crystal May 2026 · via expedia
    3/5

    I tried to turn the air down, before 70, and it wouldn't change. On the ac unit it says, temperature controlled by wall thermostat. There was no wall thermostat. When the air did kick on, it was so loud, you had to blast the TV. The bed was very firm and dipped in, in the middle. The water did get very hot and the water pressure was pretty good.

  • Gene May 2026 · via expedia
    3/5

    Hotel shows its age but is a good value. Amenities are very basic but adequate for a short stay. Location is a bit noisy. Our door had a large gap near the bottom when closed which didn't help the noise issue. Room was clean and beds were clean and comfortable. TV is small with limited channels. Be aware that they require a $100 security deposit charged to your credit card, which is refunded after the room is checked for damage.

  • Melissa May 2026 · via booking
    4.5/5

    Very nice facility, close to anything you could need A little more variety in the breakfast offering, but it was still very good.

  • Clifford May 2026 · via booking
    0.5/5

    Bad

  • Nefertiti May 2026 · via expedia
    5/5

    The staff is wonderful

  • Zykeyvious May 2026 · via expedia
    5/5

    It was very nice and quite !

  • George May 2026 · via booking
    5/5

    Exceptional

  • Scott May 2026 · via priceline
    0.5/5

    Nothing! It is a dump with unfriendly staff disconnecting wifi and a lousy breakfast.

  • Scott May 2026 · via booking
    0.5/5

    Nothing! It is a dump with unfriendly staff disconnecting wifi and a lousy breakfast.

  • Walters May 2026 · via booking
    5/5

    Exceptional

  • Robert May 2026 · via hotels.com
    4/5

    Room was really good but property itself could definitely use some maintenance and upgrades. But great value for the money. Good nights sleep!!

  • Kimberly May 2026 · via priceline
    5/5

    Just a parking lot The bed could have been a little bit harder

  • David May 2026 · via priceline
    4/5

    Breakfast variety was good. Acually better than expected. i was in room 108. the toilet was very old and had mechanical problems. However the rest of the room was up to date and comfortable.

  • Peggy May 2026 · via booking
    0.5/5

    The manager and the staff and smell The smell

  • Peggy May 2026 · via priceline
    0.5/5

    The manager and the staff and smell The smell

  • Peggy May 2026 · via priceline
    0.5/5

    Location The smell and nosey and terrible coffee

  • Peggy May 2026 · via booking
    0.5/5

    Location The smell and nosey and terrible coffee

  • Brooke May 2026 · via booking
    4/5

    Very good

  • Ryan May 2026 · via booking
    3.5/5

    Good

  • Shelmernique May 2026 · via booking
    5/5

    Clean room, friendly staff at the front desk and housekeeping. I have no complaints. I will use this property again, if I’m in the area.

  • Peggy May 2026 · via booking
    4/5

    Location The vending machines dirty no ice

  • Peggy May 2026 · via priceline
    4/5

    Location The vending machines dirty no ice

  • Susan May 2026 · via expedia
    1/5

    Run down motel, staff isn't helpful and it's very noisy.

  • Guy May 2026 · via booking
    5/5

    Clean, modern, well equipped. Perfect location. Wish other Quality Inns were as good as this one.

  • Guy May 2026 · via priceline
    5/5

    Clean, modern, well equipped. Perfect location. Wish other Quality Inns were as good as this one.

  • Karen May 2026 · via booking
    2/5

    Nothing Old, run down, uncomfortable, smelled

  • Karen May 2026 · via priceline
    2/5

    Nothing Old, run down, uncomfortable, smelled

  • Allison May 2026 · via hotels.com
    3/5

    Hotel was very basic and clean from what I could tell. The guy at the counter was very nice. Breakfast was absolute bare minimum and disappointing.

  • Sylvia May 2026 · via booking
    4/5

    The room was exceptional clean. Good location that was close to restaurants and shopping.

  • Lakrystal May 2026 · via booking
    1/5

    Very poor

  • Sylvia May 2026 · via priceline
    4/5

    The room was exceptional clean. Good location that was close to restaurants and shopping.

  • Chantel May 2026 · via booking
    5/5

    Exceptional

  • Naturius Apr 2026 · via booking
    5/5

    Good place

  • Naturius Apr 2026 · via priceline
    5/5

    Good place

  • Lotharp Apr 2026 · via booking
    3/5

    Pleasant

  • Beverly Apr 2026 · via expedia
    5/5

    Nice front desk personnel. Clean room, comfortable beds.

  • Isaiah Apr 2026 · via booking
    4.5/5

    The room was very comfy and clean, and checking in and out was quick and easy If i really had to pick something that I didnt like I guess the TV could have had more channels.

  • Isaiah Apr 2026 · via priceline
    4.5/5

    The room was very comfy and clean, and checking in and out was quick and easy If i really had to pick something that I didnt like I guess the TV could have had more channels.

  • Sandra Apr 2026 · via booking
    5/5

    Exceptional

  • Destiny Apr 2026 · via booking
    5/5

    Exceptional

  • Peter Apr 2026 · via expedia
    4/5

    Rooms are clean breakfast is good

  • Waller Apr 2026 · via booking
    5/5

    Exceptional

  • Whitacre Apr 2026 · via priceline
    0.5/5

    EVERYTHING IT WAS DIRTY AND SMELLY! The beds had WHO KNOWS WHAT on the sheets! The tub didn’t drain water And the staff WOW DO NOT GET ME STARTED ON THAT!!! NOTHING

  • Tracey Apr 2026 · via hotels.com
    2/5

    The breakfast was horrible, but the coffee was ok

  • barry Apr 2026 · via expedia
    3/5

    Rooms have a fridge and microwave but sone of the rooms freezers do not have a door to close freezer We wound up switching rooms and new room was good Facility under renovation and needs it Hotel on busy road with plenty of restaurants and a Walmart across the street It’s ok for an overnight stay there is a best western next to it

  • Antionio Apr 2026 · via booking
    4/5

    Very good

  • Anita Apr 2026 · via priceline
    4.5/5

    How the room was set up, staff was courteous and kind. Location was really good.

  • Anita Apr 2026 · via booking
    4.5/5

    How the room was set up, staff was courteous and kind. Location was really good.

  • Adriana Apr 2026 · via priceline
    5/5

    Easy check in and check. Comfortable for short or long stays. N/A

  • Peter Apr 2026 · via expedia
    4/5

    Clean rooms great staff

  • Ryan Mar 2026 · via priceline
    3.5/5

    Not the fanciest facility but it was comfortable and a great value.

  • Noah Mar 2026 · via expedia
    4/5

    The staff members were pleasant, and our room was comfortable. Great value for what we paid!

  • Ryan Mar 2026 · via hotels.com
    3/5

    Good location

  • Marian Mar 2026 · via expedia
    4/5

    Breakfast was fresh

  • Kerstin Mar 2026 · via priceline
    3.5/5

    It was close to everything

  • Robert Mar 2026 · via expedia
    3/5

    Breakfast was OK. We had parking issues because there were a number of trucks parked sideways taking up multiple parking places.

  • Gail Mar 2026 · via priceline
    2/5

    People in the room next to us were very loud all night

  • Debra Mar 2026 · via priceline
    5/5

    Breakfast is very good. Love the coffee. Wish you could get coffee all day long. Very nice service. Front desk staff very friendly.

  • Elizabeth Mar 2026 · via expedia
    4/5

    Everything works. It was ok

  • Taylor Mar 2026 · via hotels.com
    1/5

    The staff was rude , the grounds keeper literally tried to attack me. They’re all unprofessional, and they have no class when it comes to them making any mistake. They are trash, and so are their rooms. No one should stay here!!!

  • Debbie Mar 2026 · via hotels.com
    4/5

    It was ok! I’ve stayed in better ones but it served our purpose!

  • Rhonda Mar 2026 · via priceline
    3/5

    Only issue was bathroom faucet was broken on bathtub. Bathtub did not look clean. Grout Was moldy. Ice machine not working.

  • Huy Mar 2026 · via hotels.com
    2/5

    Breakfast ran out off food.

  • Taylor Mar 2026 · via hotels.com
    1/5

    They will put burnt sheets on your bed, and try and make you pay for it, out of the $100 deposit that isn’t stated in the agreement to stay here. I told them both times about it, but still tried to charge me $50 out of the deposit.

  • Taylor Mar 2026 · via hotels.com
    1/5

    They will put burnt sheets on the bed and try and charge you for it. I told them that there were burnt sheets on my bed and they STILL tried to charge me for them.

  • James Mar 2026 · via expedia
    4/5

    Great price point. Safe and quiet. The property is older but well maintained.

  • Cody Mar 2026 · via priceline
    3.5/5

    There was a parking spot that had a stop block in the middle of the spot and wr could not park there, and the smell of weed was very noticeable

  • Cameron Mar 2026 · via priceline
    5/5

    Clean room comfortable bed

  • Taylor Mar 2026 · via hotels.com
    5/5

    It was nice, the room was very clean. It was pouring down raining when I got there, and it still never made it an issue. And the fact that the toilet paper was even folded was a plus.

  • Taylor Mar 2026 · via hotels.com
    5/5

    It was nice, the room was very clean. It was pouring down raining when I got there, and it still never made it an issue. And the fact that the toilet paper was even folded was a plus.

  • JEFFERY Mar 2026 · via hotels.com
    5/5

    Great stay - comfy bed!

  • JEFFERY Mar 2026 · via hotels.com
    5/5

    Great stay - comfy bed!

  • Aaniyah Mar 2026 · via priceline
    5/5

    Very nice and updated. Staff were very friendly and helpful. And it was in a great location. The steps were a pain in the behind with 2 kids but I expected the stairs from the photo so wasn’t a big deal.

  • Kevin Feb 2026 · via expedia
    5/5

    Room was fine, dated and TV was pretty small, but woked fine so all good. Breakfast was good. Overall a pleasant stay.

  • Kevin Feb 2026 · via expedia
    5/5

    Room was fine, dated and TV was pretty small, but woked fine so all good. Breakfast was good. Overall a pleasant stay.

  • Martin Feb 2026 · via hotels.com
    1/5

    I'm sleeping in my room early in the night I'm feeling something bitiome on my arm and leg I slap my arm cut the light on throw my covers back so now I had to take a hot shower bag my stuff in bags and end my stay because this was in my bedbug

  • Martin Feb 2026 · via hotels.com
    1/5

    I'm sleeping in my room early in the night I'm feeling something bitiome on my arm and leg I slap my arm cut the light on throw my covers back so now I had to take a hot shower bag my stuff in bags and end my stay because this was in my bedbug

  • Lu Feb 2026 · via expedia
    5/5

    The mattress is very comfortable. Linen is very clean. Location is good.

  • Lu Feb 2026 · via expedia
    5/5

    The mattress is very comfortable. Linen is very clean. Location is good.

  • Clarence Feb 2026 · via expedia
    4/5

    Clean and simple room for the night. Felt safe as well.

  • Clarence Feb 2026 · via expedia
    4/5

    Clean and simple room for the night. Felt safe as well.

  • Debbie Feb 2026 · via expedia
    5/5

    Clean very nice staff breakfast waffles are great

  • Debbie Feb 2026 · via expedia
    5/5

    Clean very nice staff breakfast waffles are great

  • Billy Feb 2026 · via hotels.com
    1/5

    Roaches in all in the room and got in my bag. I hope I don’t have any in my bags to bring home. If I do somebody will have to pay to have them exterminated.

  • Billy Feb 2026 · via hotels.com
    1/5

    Roaches in all in the room and got in my bag. I hope I don’t have any in my bags to bring home. If I do somebody will have to pay to have them exterminated.

  • jocelyn Feb 2026 · via expedia
    5/5

    10

  • jocelyn Feb 2026 · via expedia
    5/5

    10

  • Glover Feb 2026 · via priceline
    4.5/5

    It was nice and clean They had plenty plenty of prostitutes running around I had a lot to choose from

  • ann Feb 2026 · via priceline
    1/5

    The staff was friendly The room was not clean, the room smelled like weed, the bathroom was nasty and dirty.

  • Robert Feb 2026 · via priceline
    2.5/5

    Coffee fruit. Eggs sausage

  • Amy Feb 2026 · via expedia
    4/5

    Room was clean, beds were comfy and breakfast was yummy! Clean and simple, exactly what we needed!

  • Amy Feb 2026 · via expedia
    4/5

    Room was clean, beds were comfy and breakfast was yummy! Clean and simple, exactly what we needed!

  • David Jan 2026 · via expedia
    2/5

    Staff not that nice

  • David Jan 2026 · via expedia
    2/5

    Staff not that nice

  • Holly Jan 2026 · via expedia
    4/5

    Room was clean and semi updated.

  • Holly Jan 2026 · via expedia
    4/5

    Room was clean and semi updated.

  • Kyle Jan 2026 · via expedia
    3/5

    Room was good, breakfast was decent, felt safe.

  • Kyle Jan 2026 · via expedia
    3/5

    Room was good, breakfast was decent, felt safe.

  • Sharon Jan 2026 · via expedia
    3/5

    There was a man that kept attacking his wife in the room next door and staff did nothing. I was scared to desth I was going to get shot.

  • Sharon Jan 2026 · via expedia
    3/5

    There was a man that kept attacking his wife in the room next door and staff did nothing. I was scared to desth I was going to get shot.

  • DMITRII Dec 2025 · via expedia
    5/5

    Check in was very nice

  • DMITRII Dec 2025 · via expedia
    5/5

    Check in was very nice

  • Earl Dec 2025 · via hotels.com
    5/5

    Great staff nice rooms

  • Earl Dec 2025 · via hotels.com
    5/5

    Great staff nice rooms

  • Jennifer Dec 2025 · via hotels.com
    4/5

    The first room I had did not have hot water in the shower, when we spoke to the staff they promptly moved us to another room. They were very helpful.

  • Jennifer Dec 2025 · via hotels.com
    4/5

    The first room I had did not have hot water in the shower, when we spoke to the staff they promptly moved us to another room. They were very helpful.

  • Darlene Dec 2025 · via hotels.com
    3/5

    The room itself was just fine. However, if you are using cash for your deposit, beware! They have an

  • Darlene Dec 2025 · via hotels.com
    3/5

    The room itself was just fine. However, if you are using cash for your deposit, beware! They have an

  • Marcos Dec 2025 · via expedia
    5/5

    It was great

  • Marcos Dec 2025 · via expedia
    5/5

    It was great

  • Arianna Dec 2025 · via hotels.com
    4/5

    Absultly loved staying

  • Arianna Dec 2025 · via hotels.com
    4/5

    Absultly loved staying

  • Abigal Dec 2025 · via hotels.com
    4/5

    Everything was great! I was very impressed with the breakfast that’s included in your stay! The only thing I had a problem with was that there wasn’t any parking in front of my hotel room. When I asked the lady at the front desk she then told me there was nothing she could do about it and that I would have to park around the other side. Then, a box truck was parked right behind me and wasn’t in a parking spot. Just parked right behind me. The parking is very bad if you want to keep an eye on your car if you’re an overthinker and a worrier like me!

  • Abigal Dec 2025 · via hotels.com
    4/5

    Everything was great! I was very impressed with the breakfast that’s included in your stay! The only thing I had a problem with was that there wasn’t any parking in front of my hotel room. When I asked the lady at the front desk she then told me there was nothing she could do about it and that I would have to park around the other side. Then, a box truck was parked right behind me and wasn’t in a parking spot. Just parked right behind me. The parking is very bad if you want to keep an eye on your car if you’re an overthinker and a worrier like me!

  • susan Dec 2025 · via expedia
    5/5

    Breakfast was very appealing. Room was in excellent condition. Felt very safe in the area. Parking lot was clean. A very nice place to stay.

  • susan Dec 2025 · via expedia
    5/5

    Breakfast was very appealing. Room was in excellent condition. Felt very safe in the area. Parking lot was clean. A very nice place to stay.

  • Kaitlyn Dec 2025 · via expedia
    4/5

    All updated room, clean, breakfast was eh but honestly not bad for the price.

  • Kaitlyn Dec 2025 · via expedia
    4/5

    All updated room, clean, breakfast was eh but honestly not bad for the price.

  • Szu-Hsuan Nov 2025 · via hotels.com
    2/5

    We booked a smoke free room, yet the the room smells like an ash tray every day we returned.

  • Szu-Hsuan Nov 2025 · via hotels.com
    2/5

    We booked a smoke free room, yet the the room smells like an ash tray every day we returned.

  • brian Nov 2025 · via expedia
    5/5

    Very clesn

  • brian Nov 2025 · via expedia
    5/5

    Very clesn

  • Shawn Nov 2025 · via hotels.com
    4/5

    Check in was quick. My room was handicap accessible but I made my reservation late and the hotel was sold out for the weekend. I was surprised at breakfast with an egg and sausage option. I love the shampoo, conditioner and lotion dispensers.

  • Shawn Nov 2025 · via hotels.com
    4/5

    Check in was quick. My room was handicap accessible but I made my reservation late and the hotel was sold out for the weekend. I was surprised at breakfast with an egg and sausage option. I love the shampoo, conditioner and lotion dispensers.

  • Terry Oct 2025 · via expedia
    1/5

    That room was cancelled on the same day I booked it. Have yet to receive my refund. We tried calling no legitimate phone number for contact. But I'm sure y'all received the cancellation. I would like my refund today please been waiting for weeks. And today I see this message. Shouldn't take any more time to process.

  • Terry Oct 2025 · via expedia
    1/5

    That room was cancelled on the same day I booked it. Have yet to receive my refund. We tried calling no legitimate phone number for contact. But I'm sure y'all received the cancellation. I would like my refund today please been waiting for weeks. And today I see this message. Shouldn't take any more time to process.

  • Sabrina Oct 2025 · via expedia
    5/5

    The staff was nice and the room was clean enjoyed my stay, many store's are all around. Will book again.

  • Sabrina Oct 2025 · via expedia
    5/5

    The staff was nice and the room was clean enjoyed my stay, many store's are all around. Will book again.

  • David Oct 2025 · via expedia
    3/5

    very noise. bet was terable

  • David Oct 2025 · via expedia
    3/5

    very noise. bet was terable

  • Ariadna Oct 2025 · via expedia
    5/5

    Nice

  • Ariadna Oct 2025 · via expedia
    5/5

    Nice

  • Francis Oct 2025 · via expedia
    3/5

    No water for the morning. Property blamed the city.

  • Francis Oct 2025 · via expedia
    3/5

    No water for the morning. Property blamed the city.

  • samuel Oct 2025 · via hotels.com
    5/5

    It was what u would expect from price point.

  • samuel Oct 2025 · via hotels.com
    5/5

    It was what u would expect from price point.

  • Kimberly Oct 2025 · via expedia
    3/5

    Easy access to highway but very noisy.

  • Kimberly Oct 2025 · via expedia
    3/5

    Easy access to highway but very noisy.

  • Barbara Oct 2025 · via expedia
    3/5

  • Barbara Oct 2025 · via expedia
    3/5

  • Adrian Sep 2025 · via expedia
    5/5

    Would stay again.

  • Adrian Sep 2025 · via expedia
    5/5

    Would stay again.

  • Nicola Sep 2025 · via hotels.com
    5/5

    Great customer service. Breakfast was good. Room was clean and as expected. Definitely do for remodel, which is happening. Shower needed major repair, and both sink and tub clogged up. Pool was closed.

  • Nicola Sep 2025 · via hotels.com
    5/5

    Great customer service. Breakfast was good. Room was clean and as expected. Definitely do for remodel, which is happening. Shower needed major repair, and both sink and tub clogged up. Pool was closed.

  • Neil Sep 2025 · via expedia
    2/5

    Drains and faucets leak or dont work. Front desk staff is rude. They act like they are doing me a favor by letting me check in. Just plain rude.

  • Neil Sep 2025 · via expedia
    2/5

    Drains and faucets leak or dont work. Front desk staff is rude. They act like they are doing me a favor by letting me check in. Just plain rude.

  • Neil Sep 2025 · via expedia
    2/5

    Rude staff in the office, faucets leak and drains are plugged. The front office staff doesn't care to fix it.

  • Neil Sep 2025 · via expedia
    2/5

    Rude staff in the office, faucets leak and drains are plugged. The front office staff doesn't care to fix it.

  • Michael Sep 2025 · via expedia
    5/5

    Great property

  • Michael Sep 2025 · via expedia
    5/5

    Great property

  • kenneth Aug 2025 · via expedia
    1/5

    The room was a dump. The overhead light appeared to be missing a bulb, the first room AC unit appeared feastered with mold or rust stains. i'm not sure the ac unit is real. It may not have a condensation line meaning it recirculates the water increasing CO2 bother people's allergies. I question if the unit is really a swamp cooler and i sproperly maintenanced. I guess you get what you pay for. Good think it didn't have carpet or else i wold have had to say elsewhere despite geteting there at 11 PM.

  • kenneth Aug 2025 · via expedia
    1/5

    The room was a dump. The overhead light appeared to be missing a bulb, the first room AC unit appeared feastered with mold or rust stains. i'm not sure the ac unit is real. It may not have a condensation line meaning it recirculates the water increasing CO2 bother people's allergies. I question if the unit is really a swamp cooler and i sproperly maintenanced. I guess you get what you pay for. Good think it didn't have carpet or else i wold have had to say elsewhere despite geteting there at 11 PM.

  • Jacqueline Aug 2025 · via expedia
    4/5

    Even though it was an older building, it was still decent.

  • Jacqueline Aug 2025 · via expedia
    4/5

    Even though it was an older building, it was still decent.

  • Idowu Aug 2025 · via expedia
    4/5

    Satisfactory

  • Idowu Aug 2025 · via expedia
    4/5

    Satisfactory

  • Carmen Aug 2025 · via expedia
    5/5

    The rooms are very clean

  • Carmen Aug 2025 · via expedia
    5/5

    The rooms are very clean

  • Karen Aug 2025 · via hotels.com
    4/5

    Staff was nice, polite and accommodating. Very professional. Room was clean, no noticable noise other than road traffic. For a quick, inexpensive overnight stay in a convenient (to central Monroe, on rte74) location, it fit the bill.

  • Karen Aug 2025 · via hotels.com
    4/5

    Staff was nice, polite and accommodating. Very professional. Room was clean, no noticable noise other than road traffic. For a quick, inexpensive overnight stay in a convenient (to central Monroe, on rte74) location, it fit the bill.

  • Sarah Aug 2025 · via expedia
    1/5

    There was no access to potable water. No alternatives offered for ice or water for breakfast. Front desk clerk Elia was not concerned for the safety of my family during our stay. She gave me contact info that was in accurate and refused to report the issues to management in my presences and turned several guests away with similar excuses. DO NOT STAY HERE

  • Sarah Aug 2025 · via expedia
    1/5

    There was no access to potable water. No alternatives offered for ice or water for breakfast. Front desk clerk Elia was not concerned for the safety of my family during our stay. She gave me contact info that was in accurate and refused to report the issues to management in my presences and turned several guests away with similar excuses. DO NOT STAY HERE

  • Krystal Aug 2025 · via expedia
    5/5

    Everything was nice, had a very relaxing stay

  • Krystal Aug 2025 · via expedia
    5/5

    Everything was nice, had a very relaxing stay

  • Mary Aug 2025 · via hotels.com
    3/5

    I booked for the pool and the pool wasn’t even open 😢

  • Mary Aug 2025 · via hotels.com
    3/5

    I booked for the pool and the pool wasn’t even open 😢

  • Rebecca Aug 2025 · via hotels.com
    3/5

    The pool is not open they dont tell you that on the app and the breakfast was ok .will stay again when i have no kids with me.

  • Rebecca Aug 2025 · via hotels.com
    3/5

    The pool is not open they dont tell you that on the app and the breakfast was ok .will stay again when i have no kids with me.

  • Christian Aug 2025 · via expedia
    5/5

    Had a great stay, the walls are thocl and i didn't hear a peep from anyone

  • Christian Aug 2025 · via expedia
    5/5

    Had a great stay, the walls are thocl and i didn't hear a peep from anyone

  • ricky Aug 2025 · via expedia
    5/5

    Great place

  • ricky Aug 2025 · via expedia
    5/5

    Great place

  • juan Jul 2025 · via hotels.com
    3/5

    Place is going through a renovation. Parking was terrible. Noise everywhere. Too much to list. Just to much going on. I would avoid this place , at least till the renovation is complete.

  • juan Jul 2025 · via hotels.com
    3/5

    Place is going through a renovation. Parking was terrible. Noise everywhere. Too much to list. Just to much going on. I would avoid this place , at least till the renovation is complete.

  • Nathan Jul 2025 · via expedia
    4/5

    This was a good hotel to stay at. The room was clean and there was plenty of parking.

  • Nathan Jul 2025 · via expedia
    4/5

    This was a good hotel to stay at. The room was clean and there was plenty of parking.

  • Isaiah Jul 2025 · via expedia
    4/5

    Close to shopping and restaurants

  • Isaiah Jul 2025 · via expedia
    4/5

    Close to shopping and restaurants

  • Andrew Jul 2025 · via hotels.com
    2/5

    property was very outdated. Shower had a loud noise as it was running. Door had been busted in and repaired. Itbworked for the night as every where was booked.

  • Andrew Jul 2025 · via hotels.com
    2/5

    property was very outdated. Shower had a loud noise as it was running. Door had been busted in and repaired. Itbworked for the night as every where was booked.

  • Alisha Jul 2025 · via expedia
    5/5

    Clean and quiet.

  • Alisha Jul 2025 · via expedia
    5/5

    Clean and quiet.

  • Tyler Jul 2025 · via expedia
    2/5

    Made the reservation got there around 11. Said expedia cancelled the reservation at 9:28. Not sure if she is lying or if that happened but either way not happy. There was like glitter on my chair and chipped paint everywhere.

  • Tyler Jul 2025 · via expedia
    2/5

    Made the reservation got there around 11. Said expedia cancelled the reservation at 9:28. Not sure if she is lying or if that happened but either way not happy. There was like glitter on my chair and chipped paint everywhere.

  • Valerie Jun 2025 · via hotels.com
    3/5

    The front desk was pleasant but the stairs were rusty and the doors needed to be painted. The room was clean but after one night the mattress sunk in had to sleep on other side.

  • Valerie Jun 2025 · via hotels.com
    3/5

    The front desk was pleasant but the stairs were rusty and the doors needed to be painted. The room was clean but after one night the mattress sunk in had to sleep on other side.

  • Darnell Jun 2025 · via hotels.com
    5/5

    A great stay!

  • Darnell Jun 2025 · via hotels.com
    5/5

    A great stay!

  • Theresa Jun 2025 · via expedia
    3/5

    What i like most about this hotel, it was a very lit area, central located

  • Theresa Jun 2025 · via expedia
    3/5

    What i like most about this hotel, it was a very lit area, central located

  • Johnnie Jun 2025 · via hotels.com
    3/5

    Swimming pool not open breakfast was not as fresh

  • Johnnie Jun 2025 · via hotels.com
    3/5

    Swimming pool not open breakfast was not as fresh

  • Susan Jun 2025 · via expedia
    1/5

    Shower was broken upon checking in no water. Room was dirty upon checking in. If it was cleaned they would have known that the shower was broken

  • Susan Jun 2025 · via expedia
    1/5

    Shower was broken upon checking in no water. Room was dirty upon checking in. If it was cleaned they would have known that the shower was broken

  • Rebecca May 2025 · via expedia
    4/5

    This Quality Inn is under renovation, so if you look at it thru that lens, it's an OK place to stay. I personally only care if a place is safe, clean and has comfortable beds (and reasonably priced). This QI checked all those boxes for me.

  • Rebecca May 2025 · via expedia
    4/5

    This Quality Inn is under renovation, so if you look at it thru that lens, it's an OK place to stay. I personally only care if a place is safe, clean and has comfortable beds (and reasonably priced). This QI checked all those boxes for me.

  • Lacarol May 2025 · via hotels.com
    4/5

    Nice clean and friendly

  • Lacarol May 2025 · via hotels.com
    4/5

    Nice clean and friendly

  • Latifa May 2025 · via expedia
    4/5

    Enjoyable stay

  • Latifa May 2025 · via expedia
    4/5

    Enjoyable stay

  • Alina May 2025 · via expedia
    1/5

    the room smelled so strong of smoke and marijuana. they also had no rooms to move us to so we had to get a completely different hotel

  • Alina May 2025 · via expedia
    1/5

    the room smelled so strong of smoke and marijuana. they also had no rooms to move us to so we had to get a completely different hotel

  • Maxim May 2025 · via expedia
    2/5

    Even though the room I booked was "non-smoking", the smell was terrible. This was the only but huge drawback for me.

  • Maxim May 2025 · via expedia
    2/5

    Even though the room I booked was "non-smoking", the smell was terrible. This was the only but huge drawback for me.

  • Cheri May 2025 · via expedia
    5/5

    Very clean - people all pleasant that work there - very good breakfast from 6:30 to 9:00

  • Cheri May 2025 · via expedia
    5/5

    Very clean - people all pleasant that work there - very good breakfast from 6:30 to 9:00

  • Alfred May 2025 · via expedia
    4/5

    Clean rooms

  • Alfred May 2025 · via expedia
    4/5

    Clean rooms

  • Francis May 2025 · via expedia
    5/5

    All good

  • Francis May 2025 · via expedia
    5/5

    All good

  • Guy Apr 2025 · via expedia
    5/5

  • Guy Apr 2025 · via expedia
    5/5

  • Guy Apr 2025 · via expedia
    4/5

    I've stayed at other Quality Inns that were just awful. But this one is plenty fine!

  • Guy Apr 2025 · via expedia
    4/5

    I've stayed at other Quality Inns that were just awful. But this one is plenty fine!

  • Ralph Mar 2025 · via expedia
    4/5

    No ice. Phone system callrd my room at 3am due to glitch in system.

  • Ralph Mar 2025 · via expedia
    4/5

    No ice. Phone system callrd my room at 3am due to glitch in system.

  • Jennifer Mar 2025 · via expedia
    4/5

    It was evident it was an older building. It was secure, that was the mist important thing. Also, it was clean.

  • Jennifer Mar 2025 · via expedia
    4/5

    It was evident it was an older building. It was secure, that was the mist important thing. Also, it was clean.

  • Anthony Mar 2025 · via expedia
    5/5

    Check in was great!

  • Anthony Mar 2025 · via expedia
    5/5

    Check in was great!

  • Susan Mar 2025 · via hotels.com
    2/5

    The building is literally deteriorating. Paint chipped in big strips. Holes in the wall. Rust all over the bathroom . It’s just old and falling apart.

  • Susan Mar 2025 · via hotels.com
    2/5

    The building is literally deteriorating. Paint chipped in big strips. Holes in the wall. Rust all over the bathroom . It’s just old and falling apart.

  • shannon Feb 2025 · via expedia
    5/5

    Nice close to town

  • shannon Feb 2025 · via expedia
    5/5

    Nice close to town

  • Brent Feb 2025 · via expedia
    4/5

    Clean. A bit old, but very affordable. Room was nice and large.

  • Brent Feb 2025 · via expedia
    4/5

    Clean. A bit old, but very affordable. Room was nice and large.

  • Madelyn Feb 2025 · via expedia
    3/5

    Staff was friendly, but our room was not ready until an hour and a half after we checked in.. had to sit in our vehicle for a while.

  • Madelyn Feb 2025 · via expedia
    3/5

    Staff was friendly, but our room was not ready until an hour and a half after we checked in.. had to sit in our vehicle for a while.

  • Yingjun Feb 2025 · via expedia
    5/5

    Good and clean

  • Yingjun Feb 2025 · via expedia
    5/5

    Good and clean

  • Kimberly Feb 2025 · via expedia
    5/5

    Great

  • Kimberly Feb 2025 · via expedia
    5/5

    Great

  • Penny Jan 2025 · via hotels.com
    2/5

    Smelled aweful, needed a lot of repairs ( holes in the walls) not organized or even attempted!!!

  • Penny Jan 2025 · via hotels.com
    2/5

    Smelled aweful, needed a lot of repairs ( holes in the walls) not organized or even attempted!!!

  • DebrA Dec 2024 · via hotels.com
    5/5

    It was great. Love staying on ground floor. Room was very clean. Loved the shower

  • DebrA Dec 2024 · via hotels.com
    5/5

    It was great. Love staying on ground floor. Room was very clean. Loved the shower

  • Robert Dec 2024 · via expedia
    1/5

    Staff kind and efficient. Room door was ajar upon arrival and did not feel safe with actions of other guests.

  • Teresa Dec 2024 · via hotels.com
    5/5

    Will definitely stay again and give referrals

  • Lynette Dec 2024 · via expedia
    4/5

    It was fine for a quick overnight stay. A mix of old and new but clean and functional.

  • Andre Nov 2024 · via expedia
    5/5

    Amazing stay.

  • Sai Nov 2024 · via expedia
    3/5

    Rooms were good but the area around property looked little weird

  • Luis Nov 2024 · via expedia
    4/5

    Fue muy exelente buena atencion

  • Kerry Nov 2024 · via expedia
    5/5

    Check in was initially a little shaky as I booked through Expedia but didn’t use a debit or credit card as I paid via Affirm where I split payments over 3 months so I hadn’t made a payment yet. The clerk said that card used was declined but called her manager, they did something on their end and I was able to check in early at 1030am. Short delay but had a cup of coffee, clerk was friendly and all went well!

  • Amanda Oct 2024 · via hotels.com
    1/5

    The check in was terrible and took well of 30 minutes to get the keys when I had already booked online and no one was in the office but me and the worker… the worker was very unorganized! The room reaked of cigarette smoke. I thought we booked non smoking but I guess we were gave the last room… we didn’t arrive in the room till 1:10 am so it was too late to try to find anything else plus I was worn out from a 7 hr drive! Then we woke up at 8 am to see a roach crawling up the door! The hotel walls were cracked, etc… I’m just thankful it was for only a few hrs and the one outfit that we took with us will be thrown away to make sure we don’t pack home nc roaches! Definitely do not recommend this place! Sleep in your vehicle before you waste money on this dump! Staff are unorganized and rude should have been my first cue to leave.

  • Celia Oct 2024 · via expedia
    1/5

    Arrived very late but i called and told them i would be a late check in, girl in phone said no problem. We arrive, door to room was hard to close, had to really slam it shut and then the deadbolt wouldn't lock. Tried to get another room, clerk's said they were sold out and couldn't get me another room, finally she offered me a full refund and i had to scramble for another room and found one a couple miles further up the road.

  • Sherie Oct 2024 · via expedia
    5/5

    I love staying here the staff is always nice and the rooms are always clean

  • Lon Oct 2024 · via expedia
    2/5

    Over priced for the condition

  • Jennifer Oct 2024 · via hotels.com
    4/5

    This is your average cheap motel. The rooms are clean, except the carpet was questionable, and quiet. Breakfast in the morning was GREAT! However, the neighborhood is scary. Lots of balcony leaners and "massage technicians" coming and going. Good value for the money.

  • Carla Oct 2024 · via expedia
    3/5

    Coffee was very weak. Bagels were hard, but there were 2 types of waffle batter, and they tasted very good. Finding the entrance to parking lot was tricky. Good restaurant choices within walking distance. Outside property did not seem well cared for.

  • Bryan Oct 2024 · via hotels.com
    3/5

    The bathroom was extremely small and the beds were hard as a rock. I think I would have been better off sleeping in the tub

  • Vicki Sep 2024 · via expedia
    3/5

    We found bugs all on our nightstand including little roaches. It was disgusting. The ac unit kept the room cool but the bed spreads and pillows felt wet from the humidity in the room. We also had people yelling throughout the night and kept waking me up. All in all not the best for the price.

  • Scott Sep 2024 · via expedia
    5/5

    I like having a fridge and microwave, and stores walkable

  • Nigel Sep 2024 · via expedia
    3/5

    Alot of things to do in a walkable distance but the rooms are overall not the best but youre getting what you paid for

  • Verified Sep 2024 · via hotels.com
    3/5

    The room looked clean.BUT there was a very bad smell to it.the shower dripped the whole time.and the refrigerator had a very high pitch squeal to it on and off on and off all night all day

  • Rodney Sep 2024 · via hotels.com
    4/5

    My experience was good for this motel. Even though it was a little dated it was a good value for the money. Front desk staff were very friendly and room was clean. Great location as well.

  • shannon Aug 2024 · via expedia
    5/5

    It was nice an clean.

  • John Aug 2024 · via expedia
    3/5

    Cleaning crew left the door to my unit open all day. Came back in evening to find door held open by waste can and all lights on. Air con was knocked out of plug so room was 85 degrees when I arrived. I proceeded with caution entering room after that.

  • peter Aug 2024 · via expedia
    4/5

    Hotel is old but clean and staff were great

  • John Aug 2024 · via hotels.com
    3/5

    An average clean budget room with very friendly and helpful staff.

  • Kathryn Jul 2024 · via hotels.com
    1/5

    The room was unbearably musty and humid. Everything felt sort of wet. We had some M&Ms and the color began to come off from the humidity. There were some cashews that were not ours under the bed that the cleaner had missed. The toilet stopped flushing in the morning. The pool was closed for repairs and was the size of a small room anyway - and the worst part was the lamp on the wall gave a strong shock when touched to turn it on. The shock went all the way to my toes. After that we used a pen to push the buttons, but my kid forgot and she got shocked, too. We did alert the front desk to this and leave a note about it as well.

  • Brian Jul 2024 · via expedia
    3/5

    Needs to be updated

  • Dorothy Jul 2024 · via expedia
    2/5

    The room smell like smoke … Toilet very low … People out side smoking marijuana trash outside on the stair way

  • Danielle Jul 2024 · via expedia
    3/5

    Only take a deposit(after I had called previous to not start to check if there was a deposit and was told no) which I was waiting to get back but apparently they just charged my card instead. Between Expedia and the hotel I will have to wait until this Monday which is 2 weeks after my stay to speak with someone who can hopefully resolve my issue. (The girl I spoke to at the hotel was very nice and did her best however she didn’t have whatever authorities to fix my issue). There’s no reason that there is only ONE person who can handle such issues. The poor woman is on vacation and there’s an issue- who handles it- no one. Customer service standards from both Expedia and Quality inn are just not there. I will not be back due to this issue.

  • Kim Jul 2024 · via hotels.com
    4/5

    I found the hotel to be good value for the payment made, and I have no complaints regarding the services provided. The staff was friendly and accommodating, and the amenities met my basic needs during my stay. Overall, I would recommend this hotel for travelers looking for a budget-friendly option that offers cleanliness and good value.

  • George Jul 2024 · via hotels.com
    5/5

    Staff was pleasant and helpful.The ladies that do the cleaning are wonderful,and do a great job. Please make sure there reminded of this. Seems at times we tend to forget about the ones that do the most important tasks!! Quality inn in Monroe NC will be our first choice to stay at again ....

  • Sheree Jun 2024 · via expedia
    5/5

    Very good place to stay for the value. I will stay here again.

  • katherine Jun 2024 · via expedia
    5/5

    Thank you.

  • ANTONIO Jun 2024 · via expedia
    4/5

    Ok

  • Jordan Jun 2024 · via hotels.com
    1/5

    Room was nasty, found a bug. Felt cleaner when i was outside the room than in it. Breakfast was crap and the ladies working the breakfast were more concerned about feeding themselves than helping the customers. Three ladies took up three tables and would not move!

  • Henry Jun 2024 · via expedia
    5/5

    The room was clean and the price was good. Restaurants close by. Provide breakfast

  • Mark May 2024 · via expedia
    1/5

    Booked thru expedia on expedia was told could pay deposit if there was a deposit in cash. Debit card. Credit card. Paid in full a month in advance. Upon arrival after a 9and a half hour drive. Would not let check in would not accept cash or 3 different debit cards i had. Extremely disappointed.. Got a full refund but rearranged an already paid for stay

  • Sherie May 2024 · via expedia
    5/5

    The staff is always nice and the rooms are very clean and smells great.

  • Tryphena May 2024 · via expedia
    5/5

    No noise

  • DAVIDA May 2024 · via expedia
    5/5

  • Betty May 2024 · via expedia
    4/5

    My husband and I stayed for one night - it wasn’t too bad - an older building - our room was ok but it had a slight odor - I carry room freshener so that helped a little - if you are looking for somewhere to lay your head then this is not a bad choice

  • diego Apr 2024 · via expedia
    2/5

    not like in the pictures.

  • Glenn Mar 2024 · via expedia
    4/5

    Not a great place, but the rooms were clean, it fit our needs and the price was decent

  • Paul Mar 2024 · via expedia
    4/5

    Older building showing age, but generally good for it’s age.

  • Vercelle Mar 2024 · via expedia
    1/5

    First off keypad stopped working all together , then tv stopped working , horrible

  • Deonne Jan 2024 · via expedia
    5/5

    Safe

  • Gracie Jan 2024 · via expedia
    4/5

    Super friendly staff and super helpful!

  • Albert Jan 2024 · via expedia
    5/5

    Need to update funiture and carpet

  • Richard Jan 2024 · via expedia
    5/5

    Very clean and well maintained. Also the convenience.

  • Sandra Dec 2023 · via hotels.com
    3/5

    We chose this hotel for the location and price to stay one night as we continued our trip. The room was clean and comfortable but, being so close to a large road, there was a lot of outside noise. Check in/out was easy and the complimentary breakfast was decent but not great.

  • Rodney Dec 2023 · via expedia
    5/5

    Good

  • Matt Dec 2023 · via expedia
    3/5

    The staff were amazing ,property needs to be renovated, but was as clean as they could get it..

  • Jacob Dec 2023 · via expedia
    1/5

    horrible

Frequently asked questions about Quality Inn & Suites Monroe

Does Quality Inn & Suites Monroe have free Wi-Fi?
Yes, Quality Inn & Suites Monroe offers free Wi-Fi for all guests.
Does Quality Inn & Suites Monroe offer parking?
Yes, Quality Inn & Suites Monroe offers free parking on-site.
Does Quality Inn & Suites Monroe have meeting spaces, conference centers, or conference rooms?
Yes. Quality Inn & Suites Monroe features meeting spaces and dedicated conference rooms, suitable for corporate meetings and group gatherings.
Does Quality Inn & Suites Monroe have a fitness center?
Yes, Quality Inn & Suites Monroe features an on-site fitness center for guests. Additional wellness amenities include pool.
Where is Quality Inn & Suites Monroe located, and how walkable is the area?
Quality Inn & Suites Monroe is located at 2351 W Roosevelt Blvd, Monroe, NC 28110. With a Walk Score of 45, the area is rated Car-Dependent. A car or rideshare is recommended for most trips in this area.

House rules

Check in 3:00 PM
Check out 11:00 AM
Cancellation Not available
Children Not available