Element by Marriott San Jose Milpitas
About Element by Marriott San Jose Milpitas
Located in Milpitas, 7.1 miles from San Jose Convention Center, Element by Marriott San Jose Milpitas provides accommodations with an outdoor swimming pool, private parking, a shared lounge and a restaurant. With free bikes, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property has a 24-hour front desk, an ATM and luggage storage for guests. All guest rooms at the hotel are equipped with a seating area, a flat-screen TV and a safety deposit box. Certain rooms will provide you with a kitchenette with a fridge, a dishwasher and a microwave. Guest rooms feature a desk. A buffet, continental or American breakfast is available at the property. Element by Marriott San Jose Milpitas has a grill. The accommodation offers a business center for guest use. Shoreline Amphitheatre is 11 miles from Element by Marriott San Jose Milpitas, while Oakland Coliseum is 30 miles away. Norman Y. Mineta San Jose International Airport is 4.3 miles from the property.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel is generally praised for its cleanliness, comfort, and friendly staff. However, some guests have experienced issues with room readiness at check-in, breakfast variety, and certain amenities such as air conditioning and parking.
- Clean and comfortable rooms
- Friendly and helpful staff
- Room readiness issues at check-in
- Limited breakfast variety
- 5/5
Great stay! Had a mini kitchen in room
- 5/5
Clean rooms, good breakfast and helpful staff!
- 5/5
Hotel provide free bike rental
- 5/5
Excelente lugar, el personal super atentos, sobre todo los de cocina, el desayuno maravilloso de 10, ufff su hour relax me encantó. Definitivamente mi lugar para llegar cada año que viaje a San José.
- 5/5
Great staff, clean rooms, clean facility, great location, the best breakfast.
- 5/5
Great staff, clean rooms, clean facility, great location, the best breakfast.
- 5/5
Friendly staff, clean room, and facility, great location, the breakfast is amazing.
- 5/5
Friendly staff, clean room, and facility, great location, the breakfast is amazing.
- 5/5
Exceptional
- 5/5
We arrived late in the evening after a long drive. We were greeted by a wonderful young lady I believe her name was Davina. She was so kind , accommodating and helpful. She went above and beyond to make sure we had everything we needed and that we were comfortable! The property was perfect, clean and well maintained. We would definitely stay here again and again. We didn't get to use the pool but it looked so nice and inviting we had wished we could have taken a dip!
- 5/5
Clean room
- 4/5
Everything was 5 stars except the breakfast. The layout was strange and confusing. Also very bland. But I didn't go there for breakfast. I went for peace and quiet and a really nice room and they excelled in that department.
- 5/5
Exceptional
- 5/5
The room is very clean. The staffs are courteous. The wifi is very good. Please do give clear instruction at check on a separate instruction slip on how to and which WIFI to use. The breakfast is just right, and a balance of items. However the coffee maker machine has a long line due to the making per cup of coffee make time. Please consider adding an additional coffee maker machne.
- 5/5
Great breakfast and amazing staff
- 5/5
Great service
- 5/5
Will definitely come back
- 5/5
Yes everything was working perfectly fine
- 5/5
Exceptional
- 4/5
Bikes were fun to use
- 5/5
It was excellent experience!
- 4.5/5
Superb
- 5/5
Good breakfast, with a chef station. Each morning you can expect freshly cooked eggs, sausage or some type of breakfast scramble.
- 5/5
Nice breakfast with an omelette station opening in weekdays
- 5/5
Fantastic!
- 5/5
We had a wonderful stay. Rooms were clean. Nice kitchen area for essential needs. Complimentary full breakfast was excellent. We ate so much we had to go to the gym after! Kids enjoyed the pool as well. Staff was very friendly. We will be back!
- 5/5
As far as the grounds and service goes, very happy with the plentiful onsite parking, the hotel cleanliness, the front desk staff was very patient, friendly and accommodating and the breakfast was extensive and had something for everyone--the automatic coffee machine was a huge bonus! I am definitely coming here again!
- 5/5
N/a
- 5/5
My family & I always stay at this location or any element hotel. Excellent customer service!!! Always recommend to family and friends. Thank you again until our next trip! Shoutout to davita ( I think that’s how you spell her name) & Alex who help me check in when I first arrived at the hotel.
- 3/5
Stayed for 2 nights. Room was not serviced as requested. Shampoo container was empty. Had to use body wash to supplement. Requested additinal pillows. Was told it would be delivered but never did
- 5/5
The room was so spacious and clean, all the staff was very friendly.
- 5/5
The room was so spacious and clean, all the staff was very friendly.
- 5/5
Exceptional
- 5/5
Great place
- 5/5
Clean, breakfast was yummy, staff was accommodating and very friendly Nothing bad to say
- 5/5
Clean, breakfast was yummy, staff was accommodating and very friendly Nothing bad to say
- 5/5
Julie in the reception was very helpful, respectful and attentive to our needs. Our room was a Studio with multiple beds and it's clean and quiet. It has a full size fridge and a kitchenette. The breakfast has few selections. All the staff that we met are helpful and respectful. Thank you 😊
- 5/5
The room was clean, comfortable, and spacious!
- 5/5
The room was perfect and the staff was amazing specially the receptionist that checked me in
- 5/5
The room was perfect and the staff was amazing specially the receptionist that checked me in
- 5/5
Big and spacious, free breakfast
- 5/5
Big and spacious, free breakfast
- 5/5
Loved the breakfast!!!
- 5/5
Room was great staff was amazing and super clean
- 5/5
Loved the breakfast!!!
- 5/5
Room was great staff was amazing and super clean
- 5/5
Great place
- 5/5
Great place
- 5/5
The statb was great.
- 5/5
The statb was great.
- 5/5
Very clean, spacious rooms, friendly staf.
- 5/5
Very clean, spacious rooms, friendly staf.
- 4.5/5
Great service and fully stock at all times, the employees where very good at paying attention to the customers needs and the items to keep them stock. Maybe it was a bad day for me but the parking space there was a bunch of PG&E or ATT trucks there taking over must of the parking space closed by the entrance.
- 5/5
Staff were all frIendly
- 5/5
Staff were all frIendly
- 4.5/5
Location from my cousins. 1/2 mile away. Breakfast included. Limited food.
- 4.5/5
Location from my cousins. 1/2 mile away. Breakfast included. Limited food.
- 5/5
Great place, amenities, and staff.
- 5/5
Great place, amenities, and staff.
- 5/5
Great place
- 5/5
Great place
- 5/5
The continental breakfast was five stars. Everything was fresh area was clean and staff extremely friendly
- 5/5
The continental breakfast was five stars. Everything was fresh area was clean and staff extremely friendly
- 5/5
Clean room
- 5/5
Clean room
- 3/5
In general it is a new hotel and it is clean. The room beds were *not* comfortable. The breakfast was good. The cleaning maid did not replace bathroom essentials and we had to ask for bathroom tissues at the front desk, who were not responsive in a friendly manner - they asked us to come down to get the items we needed in a voice that sounded a bit irritated by the request. The major issue is that the front desk is not friendly and welcoming, and I did not see a single smile though I interacted with them multiple times over five days. Also had a bad experience with the security staff when I was sitting in the front area late at night around 1:30 am, and he was quite rude to me. The front desk also does not know basic customer service by actually not looking at the customer with basic communication skills like speaking in the right tone, looking at the guest in the eye and being friendly. Other than the negative customer service experience it is an acceptable hotel, but for me it was not exactly comfortable.
- 3/5
In general it is a new hotel and it is clean. The room beds were *not* comfortable. The breakfast was good. The cleaning maid did not replace bathroom essentials and we had to ask for bathroom tissues at the front desk, who were not responsive in a friendly manner - they asked us to come down to get the items we needed in a voice that sounded a bit irritated by the request. The major issue is that the front desk is not friendly and welcoming, and I did not see a single smile though I interacted with them multiple times over five days. Also had a bad experience with the security staff when I was sitting in the front area late at night around 1:30 am, and he was quite rude to me. The front desk also does not know basic customer service by actually not looking at the customer with basic communication skills like speaking in the right tone, looking at the guest in the eye and being friendly. Other than the negative customer service experience it is an acceptable hotel, but for me it was not exactly comfortable.
- 5/5
n/A
- 5/5
n/A
- 5/5
Exceptional
- 5/5
1. TV size - the rooms were large in size and could use larger TVs to be able to get a better viewing as they were a little small for the viewing distance. 2. Dial up the water pressure. Maybe it's just me but I prefer showers with stronger water pressure. Other than these two fairly minor shortcomings, every thing else was top notch and kudos to the front desk staff.
- 5/5
1. TV size - the rooms were large in size and could use larger TVs to be able to get a better viewing as they were a little small for the viewing distance. 2. Dial up the water pressure. Maybe it's just me but I prefer showers with stronger water pressure. Other than these two fairly minor shortcomings, every thing else was top notch and kudos to the front desk staff.
- 5/5
Staff was so great and kind. Clean and next to train station. Will definitely stay here again!
- 5/5
Staff was so great and kind. Clean and next to train station. Will definitely stay here again!
- 5/5
Everything was great, room service, staff n all. We enjoyed our time at Element!
- 5/5
Everything was great, room service, staff n all. We enjoyed our time at Element!
- 5/5
Exceptional
- 5/5
Clean spacious rooms and friendly staff.
- 5/5
Clean spacious rooms and friendly staff.
- 5/5
I am absolutely in love with this place and when i take a trip back to the city this is where I'll be. The rooms are spacious and modern clean and absolute grand experience. The staff all the way around were super friendly and professional. My God daughter loved this place didn't know the pool was heated so I will be prepared my next.
- 5/5
I am absolutely in love with this place and when i take a trip back to the city this is where I'll be. The rooms are spacious and modern clean and absolute grand experience. The staff all the way around were super friendly and professional. My God daughter loved this place didn't know the pool was heated so I will be prepared my next.
- 5/5
Breakfast was good, just not very much options.
- 5/5
Breakfast was good, just not very much options.
- 5/5
Nice room, good breakfast. Perfect stay for the family
- 5/5
Nice room, good breakfast. Perfect stay for the family
- 5/5
Big parking lot. Clean and safe environment. Clean room. Nice staff
- 5/5
Big parking lot. Clean and safe environment. Clean room. Nice staff
- 1/5
Room was great but the breakfast was horrible I stay and a lot hotels this have to be the worse breakfast I ever had👎
- 1/5
Room was great but the breakfast was horrible I stay and a lot hotels this have to be the worse breakfast I ever had👎
- 5/5
Really nice hotel very clean. Big rooms lots of room. Great breakfast.
- 5/5
Clean room
- 5/5
Clean room
- 5/5
The room was absolutely perfect. It was very clean. The shower was wonderful. Very spacious. I would definitely rent again. Thank you!
- 5/5
The room was absolutely perfect. It was very clean. The shower was wonderful. Very spacious. I would definitely rent again. Thank you!
- 5/5
Property was maintained really well. Customer service was fabtastic. Very accommodating and great staff. Breakfast options are good.
- 5/5
Property was maintained really well. Customer service was fabtastic. Very accommodating and great staff. Breakfast options are good.
- 5/5
Everything was great, and clean!
- 5/5
Everything was great, and clean!
- 5/5
Thoroughly enjoyed my stay here, this is definitely one of the best hotels in the San Jose/Milpitas area by far
- 5/5
Thoroughly enjoyed my stay here, this is definitely one of the best hotels in the San Jose/Milpitas area by far
- 4/5
Staff is nice and accommodating
- 4/5
Staff is nice and accommodating
- 5/5
Amazing hotel, great breakfast and nice lobby. The service was also very good
- 5/5
Amazing hotel, great breakfast and nice lobby. The service was also very good
- 5/5
It had a heated pool that my kids loved!
- 5/5
It had a heated pool that my kids loved!
- 5/5
I enjoy swimming in the morni g in a geated pool
- 5/5
I enjoy swimming in the morni g in a geated pool
- 4/5
Check in process was easy and courteous but sad to say untrained kitchen staff behavior with guests was a surprise.
- 4/5
Check in process was easy and courteous but sad to say untrained kitchen staff behavior with guests was a surprise.
- 5/5
Clean room, awesome staff, great breakfast, super convenient location!
- 5/5
Clean room, awesome staff, great breakfast, super convenient location!
- 5/5
Wonderful stay! Great breakfast. Friendly check in and breakfast staff. Close to Levi Stadium
- 5/5
Wonderful stay! Great breakfast. Friendly check in and breakfast staff. Close to Levi Stadium
- 5/5
Room was spotless and s
- 5/5
Room was spotless and s
- 5/5
Great price, easy check-in. Our ground floor room had very high ceilings and was extremely clean.
- 5/5
Great price, easy check-in. Our ground floor room had very high ceilings and was extremely clean.
- 5/5
Booked multiple rooms for family. Davina went above and beyond to accommodate our stay. All the staff were friendly. The breakfast was top tier. Our stay was a 10/10
- 5/5
Booked multiple rooms for family. Davina went above and beyond to accommodate our stay. All the staff were friendly. The breakfast was top tier. Our stay was a 10/10
- 5/5
The room is comfortable, clean and roomy. Check in was easy, the front desk Alex T. is friendly and listen to the customer. This is now one of my favorite hotel to stay as a family.
- 5/5
The room is comfortable, clean and roomy. Check in was easy, the front desk Alex T. is friendly and listen to the customer. This is now one of my favorite hotel to stay as a family.
- 4/5
Clean room. Decent breakfast with freshly cooked eggs dishes. Good location.
- 4/5
Clean room. Decent breakfast with freshly cooked eggs dishes. Good location.
- 5/5
the room was clean and we checked in before 3:00 pm and we were able to check in early. However, we requested more blankets and pillows and the front desk told me that they didn't have any extra pillows or blankets at the time however it was fine. they said if they found any extra they will bring it to our room. however no extra. Aside from that everything was excellent.
- 5/5
the room was clean and we checked in before 3:00 pm and we were able to check in early. However, we requested more blankets and pillows and the front desk told me that they didn't have any extra pillows or blankets at the time however it was fine. they said if they found any extra they will bring it to our room. however no extra. Aside from that everything was excellent.
- 5/5
Rooms were nice and clean. Great use of space. Beds were comfortable and enjoyed being able to access Netflix on the TV. The buffet breakfast was actually good and a lot of choices.
- 5/5
Rooms were nice and clean. Great use of space. Beds were comfortable and enjoyed being able to access Netflix on the TV. The buffet breakfast was actually good and a lot of choices.
- 5/5
Decent breakfast that's included.
- 5/5
Decent breakfast that's included.
- 4/5
It’s clean, safe places but breakfast menus little poor don’t have much choose, the staff at kitchen kind not friendly
- 4/5
It’s clean, safe places but breakfast menus little poor don’t have much choose, the staff at kitchen kind not friendly
- 5/5
Hotel is so much nicer than a 3 star should be. Breakfast was the best hotel breakfast I've had included with a room. As well, the happy hour is a nice touch and the snacks and beer were great. Amazing gym and amenities. Only complaint is that I booked a king room and was given a 2 bed room when I checked in.
- 5/5
Hotel is so much nicer than a 3 star should be. Breakfast was the best hotel breakfast I've had included with a room. As well, the happy hour is a nice touch and the snacks and beer were great. Amazing gym and amenities. Only complaint is that I booked a king room and was given a 2 bed room when I checked in.
- 5/5
Always love staying at the element hotel with my family on trips or when I’m working also.
- 5/5
Always love staying at the element hotel with my family on trips or when I’m working also.
- 5/5
This was the 3rd time staying at this hotel. It was amazing as always! We plan to stay here now for all San Jose trips. Great layout, amenities, breakfast!
- 5/5
This was the 3rd time staying at this hotel. It was amazing as always! We plan to stay here now for all San Jose trips. Great layout, amenities, breakfast!
- 4/5
My only disappointment was that there was no hot oatmeal for breakfast. Everything else was fantastic. The filtered water in the room was great. Definitely will book at Elements again if the opportunity arises.
- 4/5
My only disappointment was that there was no hot oatmeal for breakfast. Everything else was fantastic. The filtered water in the room was great. Definitely will book at Elements again if the opportunity arises.
- 5/5
Very clean, amazing staff and quiet guests.
- 5/5
Very clean, amazing staff and quiet guests.
- 5/5
Excellent
- 5/5
Excellent
- 5/5
Yes
- 5/5
Yes
- 4/5
Breakfast was really good.
- 4/5
Breakfast was really good.
- 5/5
Spacious room and clean
- 5/5
Spacious room and clean
- 5/5
Very nice hotel & great breakfast N/A
- 5/5
Clean room,family-
- 5/5
Clean room,family-
- 4/5
Awesome
- 4/5
Awesome
- 4.5/5
Nothing
- 5/5
Tremendous hotel experience. From check in to check out, it was very efficient and easy. Breakfast was the best we have had at this type of hotel. Plentiful options and quality breakfast. 10 out of 10.
- 5/5
Tremendous hotel experience. From check in to check out, it was very efficient and easy. Breakfast was the best we have had at this type of hotel. Plentiful options and quality breakfast. 10 out of 10.
- 5/5
We didn’t like that it didn’t have a regular closet to hang things! It would have been nice to have drawers with the nightstands, or a dresser with drawers and a mirror! We had trouble calling the front desk!
- 5/5
We didn’t like that it didn’t have a regular closet to hang things! It would have been nice to have drawers with the nightstands, or a dresser with drawers and a mirror! We had trouble calling the front desk!
- 4/5
I called the front desk and spoke with a very helpful person who told me that the maintenance man would be Available tomorrow. Was I interested in changing rooms? She allowed me to take a look at the room before she made the room switch. I love them for fixing the problem without being awful about it. With the room change, that resolved our toilet problem and we went to bed. The bed is comfortable, the mattress was not too soft nor too hard, so medium mattress and I didn’t want to get out of it. The breakfast served was simple but delicious, Scrambled eggs or white eggs and brown rice. There was cereal and milk, miso soup, fresh fruit, a little yogurt parfait bar, toast, bagel, muffins and coffee to name a few items. Overall our stay was pretty good. Will stay again.
- 4/5
I called the front desk and spoke with a very helpful person who told me that the maintenance man would be Available tomorrow. Was I interested in changing rooms? She allowed me to take a look at the room before she made the room switch. I love them for fixing the problem without being awful about it. With the room change, that resolved our toilet problem and we went to bed. The bed is comfortable, the mattress was not too soft nor too hard, so medium mattress and I didn’t want to get out of it. The breakfast served was simple but delicious, Scrambled eggs or white eggs and brown rice. There was cereal and milk, miso soup, fresh fruit, a little yogurt parfait bar, toast, bagel, muffins and coffee to name a few items. Overall our stay was pretty good. Will stay again.
- 4/5
There are a few things you can hear the people above you run and talk a bit. Around 10 pm we got a skunk smell coming through the vents so we had to turn off the a.c.
- 4/5
There are a few things you can hear the people above you run and talk a bit. Around 10 pm we got a skunk smell coming through the vents so we had to turn off the a.c.
- 5/5
The property was clean,l and our room was very spacious with a kitchen as well. Very enjoyable stay
- 5/5
The property was clean,l and our room was very spacious with a kitchen as well. Very enjoyable stay
- 3.5/5
Very clean and great location The beds were unfortunately uncomfortable but everything else made up for that!
- 5/5
Too
- 5/5
Too
- 5/5
Got us an early check in. Check in was easy. Very nice and clean. All upgraded. Will stay again. Staff were very friendly
- 5/5
Got us an early check in. Check in was easy. Very nice and clean. All upgraded. Will stay again. Staff were very friendly
- 1/5
I reserved 2 rooms. Due to Expedia’s technical difficulties, only one reservation went through. I wasn’t aware of this until I was on a plane to this hotel. The hotel and Expedia wouldn’t cancel. And ended up driving home after all day flying because the hotel couldn’t provide us with another room since they were full. And we couldn’t fit 7 people in 1 room. Expedia AND the hotel refused to refund us. Even though Expedia was the issue. Instead they wanted us to either book second room at a seperate hotel, and seperate my family, or book 2 rooms at another hotel and lose what I was charged for the Element. This was a bad situation all around
- 1/5
I reserved 2 rooms. Due to Expedia’s technical difficulties, only one reservation went through. I wasn’t aware of this until I was on a plane to this hotel. The hotel and Expedia wouldn’t cancel. And ended up driving home after all day flying because the hotel couldn’t provide us with another room since they were full. And we couldn’t fit 7 people in 1 room. Expedia AND the hotel refused to refund us. Even though Expedia was the issue. Instead they wanted us to either book second room at a seperate hotel, and seperate my family, or book 2 rooms at another hotel and lose what I was charged for the Element. This was a bad situation all around
- 5/5
It was modern, very nice and clean , we enjoyed it I don’t know, I haven’t enjoyed a hotel in very long time and this one was perfect
- 5/5
The breakfast.
- 5/5
Front desk personnel were very friendly and helpful.
- 5/5
Front desk personnel were very friendly and helpful.
- 5/5
The swimming pool and breakfast
- 5/5
The swimming pool and breakfast
- 5/5
We stayed only overnight after a late concert. The room was basic but very clean, new and modern. We didn't see the patio area as shown during our stay. Staff were very kind and friendly! Would def stay here again when in area.
- 5/5
We stayed only overnight after a late concert. The room was basic but very clean, new and modern. We didn't see the patio area as shown during our stay. Staff were very kind and friendly! Would def stay here again when in area.
- 5/5
Every thing was great, only thing wasnt great was the tv. It was so bad watching because it was so much rainbow statics, so we didn’t watch tv at all. Parking spaces were so close to each other. Overall it’s still a great pleasure to stay there.
- 5/5
Every thing was great, only thing wasnt great was the tv. It was so bad watching because it was so much rainbow statics, so we didn’t watch tv at all. Parking spaces were so close to each other. Overall it’s still a great pleasure to stay there.
- 5/5
Great amenities, clean, quiet, spacious.
- 5/5
Great amenities, clean, quiet, spacious.
- 5/5
Everything was in place. Everyone was friendly. Even the laundry facilities came in handy
- 5/5
Everything was in place. Everyone was friendly. Even the laundry facilities came in handy
- 5/5
We had a great stay at this hotel. The room was clean, spacious and the kitchenette was fully loaded with dishes, refrigerator, they even had dish soap and a dish washer. We are a family of 5 (2 teens and a school age kiddo) - it was spacious enough that each kid had a space to play and eat. The breakfast offerings were healthy and multiple options for the family. Their espresso machine is a plus!
- 5/5
We had a great stay at this hotel. The room was clean, spacious and the kitchenette was fully loaded with dishes, refrigerator, they even had dish soap and a dish washer. We are a family of 5 (2 teens and a school age kiddo) - it was spacious enough that each kid had a space to play and eat. The breakfast offerings were healthy and multiple options for the family. Their espresso machine is a plus!
- 5/5
I loved that the rooms were clean, spacious, and relaxing. Staff was very friendly and welcoming. The breakfast had plenty of options and was tasty.
- 5/5
I loved that the rooms were clean, spacious, and relaxing. Staff was very friendly and welcoming. The breakfast had plenty of options and was tasty.
- 4.5/5
bad breakfast!!
- 5/5
Quiet, clean, and off the beaten path.
- 5/5
Quiet, clean, and off the beaten path.
- 5/5
We had a great stay. Check in was easy, the hotel and rooms were clean, and the customer service was excellent.
- 5/5
We had a great stay. Check in was easy, the hotel and rooms were clean, and the customer service was excellent.
- 5/5
I only stay at the Element hotel when I visit Santa Clara
- 5/5
I only stay at the Element hotel when I visit Santa Clara
- 5/5
- 5/5
- 5/5
I have no notes!! This hotel checks all the boxes for a weekend getaway- great location, exceptional staff and cleanliness, loved the happy hour downstairs and free breakfast! Also appreciated the full kitchen complete with fridge, stovetop, dishwasher, microwave, filtered water, and bowls plates cups utensils!
- 5/5
I have no notes!! This hotel checks all the boxes for a weekend getaway- great location, exceptional staff and cleanliness, loved the happy hour downstairs and free breakfast! Also appreciated the full kitchen complete with fridge, stovetop, dishwasher, microwave, filtered water, and bowls plates cups utensils!
- 5/5
Great staff, great breakfast, wonderful rooms - for family with two young kids.
- 5/5
Great staff, great breakfast, wonderful rooms - for family with two young kids.
- 5/5
It’s nicer then my actual apartment complex. This place is so nice!!
- 5/5
Nice hotel, good breakfast. Amazon staff
- 5/5
Nice hotel, good breakfast. Amazon staff
- 3/5
The one suggestion I have is about the towels. Get better towels. The towels were like Motel 6 towels. Thin and rough. Not what I would expect from this place.
- 3/5
The one suggestion I have is about the towels. Get better towels. The towels were like Motel 6 towels. Thin and rough. Not what I would expect from this place.
- 5/5
Great stay!
- 5/5
Great stay!
- 5/5
May and John were great! :)
- 5/5
May and John were great! :)
- 4/5
Did not expect to have a full kitchen with dishes, utensils, and even a dishwasher.
- 5/5
Clean, safe and friendly place to stay. Highly recommend.
- 5/5
very roomy very clean. most of all i love there were dining room table instead of kind useless desk most of hotel room has. we picked up food from outside and set it nicely in the dining room table and enjoyed to stay in this room. two adults and one teen and one dog did not feel cramping in this room. love to stay more can wait to try every element hotel all around the country. since we have a dog, dog friendly yet clean not nice room is so so so big!! plus!!! 99999%% because this stay, from now on element hotel will be our #1 choice
- 5/5
The location was great. It was easy access to the highways and everywhere we needed to go. The hotel was clean and quiet! Major plus, full size room with full fridge, microwave and sink. Even filtered water for the coffee maker. Not applicable
- 3/5
I loved everything about it except the bed. It was too firm, not comfortable at all. Its the first time I stay at a hotel with an uncomfortable bed. Couldn't sleep well at night.
- 3/5
The Hotel staff was amazing!! front desk, breakfast and Happy hour staff are the best and extremely helpful. only thing that I am disappointed on is that the daily parking fee was not disclosed at booking or when I checked in, and I did not notice it under the amenities. this is an extended stay hotel, and I did notice my room had a body odor lingering. It dint bother me much but it was noticeable eventually I bought an air fresher since I did not want to move rooms. lastly, they do not offer any Spanish channels on their regular tv guide. I was quite shocked and asked the front desk as well and they did not find the channel either. I have never been to a hotel that did not offer at least one Spanish channel. I am bilingual and I like to stay current by watching the News in Spanish and I was not able to do this at this hotel. unfortunately, due to the nature of current politics I found this to be extremely dishearten and made me sad to be honest.
- 4/5
Good location. Good service. Brand new. Too many lights which cannot be lowered at night
- 4/5
Great hotel but really bad and unstable Wifi services.
- 5/5
I liked how nice the staff was and so helpful and really made my stay easy. The room was amazing and affordable. The shower was great as well.
- 5/5
Will recommend. Room is spacious and complete room amenities. Included breakfast with stay is wonderful. My go to place to stay whenever I need to be near Great mall.
- 5/5
So far everything is good!
- 5/5
Everything went pretty well. The only problem or i would say concern was getting noise from the freeway especially at night. The windows facing freeway should be more insulated. Otherwise amenities, staff, cleaniness was excellent and hopefully i will be staying here for my next business visit.
- 5/5
Very good location, hotel is clean and have all the amenities.
- 5/5
Great hotel , just wish it had a restaurant
- 4.5/5
Clean, comfortable, room spacious, good size refrigerator, dishwasher, microwave..it’s pretty complete with thoughtful basic essentials when cooking or bringing in food. I like the dish soap and scrubs provided, generous paper towels and infused drinking water. There’s water filtration in each room. There’s filtered water refill in the gym. Very good location and easy access to everything. Very good breakfast. Hopefully during peak hours, chef will have assistance cooking the main dish to ease long queue.
- 5/5
Zz
- 5/5
Enjoyed the complementary tea, beer, and wine. The staff was super friendly and helpful. We would definitely stay here again.
- 5/5
Wonderful check in experience, staff was very helpful and knowledgeable.
- 5/5
I did not eat breakfast. The garbage disposal smelled. I put dish soap to rid the smelled
- 5/5
The decor is modern, staffs are amazing, sheets are very comfortable and there is a separate filtered faucet for those who cant drink tap water. The value to price is excellent! Will definitely stay here again.
- 5/5
The room was spacious and comfortable. Lobby was clean. Breakfast was a big plus for us. The location was away from other places if you want walking distance to nearby restaurants. The room could add a mirror outside of the bathroom.
- 5/5
Very comfortable suite for the family, great breakfast, had several brewed teas out in the evening to wind down. We very much enjoyed our stay!
- 5/5
Clean rooms
- 5/5
Nice rooms. Very spacious
- 5/5
Good stay great room and clean
- 5/5
In certain areas it was dirty. The beds were alot smaller than I expected. I read that there was supposed to be a made to order espresso bar and there it wasn't open and was never notified that it was not going to be open. Walls were super thin. Other than that I honestly enjoyed the stay, the rooms were nicely designed, I loved the fact that there was a full kitchen and breakfast was amazing
- 5/5
The cook Juan was so helpful! Made sure everyone was satisfied and kept everything fully stocked.
- 5/5
Best hotel I’ve stayed in. Great staff, clean facilities, convenient location.
- 5/5
Loved the Kitchenette in our room. Clean rooms and very updated. Overall excellent stay.
- 5/5
Easy access to VTA to Levi’s stadium
- 5/5
Shower water pressure was too low for my liking.
- 5/5
I love this hotel, I usually stay at the elements Santa Clara and both very similar except for the breakfast I believe is better in Milpitas
- 4/5
I like very much.
- 5/5
how modern and clean it was. the staff was excellent and friendly. Will be coming back in the future
- 5/5
Best hotel for the price nice people and the breakfast was great I
- 5/5
Great place! Nice staff. Lots of parking. Rooms are spacious and offer stove top, pots, pans, utensils and plates so you can cook while on your stay. Beds are clean and comfortable as well.
- 2/5
The AC was not working it was so hot
- 4/5
When we walked in, it smelled really bad.
- 4/5
Room is good, facilities are great but breakfast is a mess, always short of good and waited long line for the cook on spot items.
- 4/5
Overall I enjoyed the hotel and the room. The bed was really comfortable. The room looked luxurious. My only complaint is the parking. They charge for parking and the front desk lady said she wouldn’t charge but they still did. Why do they charge for parking? To pay for breakfast? Or the few charging stations? Idk.
- 5/5
Great customer service
- 5/5
Will definitely stay here again
- 5/5
Good spot, clean an easy to find. We will be back again
- 5/5
So nice and clean, friendly staff, good breakfast with gluten free options.
- 5/5
Everything was perfect. Great hotel. Thank you!
- 5/5
Ice was not a necessity
- 4/5
Nice room size, comfortable, breakfast was good
- 5/5
Beautiful place and amazing staff with delicious breakfast
- 5/5
I got a double queen bed room. Its was a pretty clean room with a nice breakfast.
- 5/5
Thank you for your services.
- 5/5
Everything's was goob the only thing missing was the blinds didn't have a full black out cover like others places
- 5/5
The hotel was neat and clean. Spacious rooms. They had accommodations for 5 people in a room!
- 5/5
Undoubtedly one of the best hotels I have ever stayed at.
- 5/5
Great stay and great day, good experience
- 5/5
Easy walk to train station. Having dog on property was a breeze as well.
- 4/5
The Hotel was nice, clean and roomy. My only issue is I booked a room with mutiple beds. But instead they only had a room with a king bed and no additional beds. Was disappointed but kept reservation.
- 5/5
The complimentary breakfast was better than expected, so we totally recommend this place.
- 5/5
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- 2/5
It was a nice hotel we were disappointed that the toilet kept making noise and backing up. It made it seem like a dirty location. We had maintenance out 2 times and it still wasnt fixed.
- 5/5
I enjoyed it. Big enough for a family of 5 and very clean. Close to the great mall, Trader Joe’s and freeway.I would definitely stay here again. It was a pleasant and comfortable stay.
- 5/5
It was very modern and quiet. Like the self serve breakfast. Would stay again. Wish they had a mirror outside of the bathroom.
- 2/5
Not my best stay.
- 4/5
Good stay
- 5/5
Always a great place to stay
- 5/5
Great hotel, spacious rooms with kitchen and a full breakfast daily!
- 4/5
Nice place
- 5/5
Perfect location between recreational and downtown
- 5/5
Great location for 49ers game. Train is across the street. Very friendly service and large rooms!
- 5/5
Nice and clean!!
- 5/5
The hotel was in an excellent location. It was just a few miles from the airport. The staff were very friendly. The room was bigger than most hotel chains. The beds were very comfortable, even the sofa sleeper! The room was very clean when we arrived. When we got to breakfast, we were greeted by an awesome view of the sunrise and the mountains just across the street. Then, the chef made great made to order eggs and potatoes. There were also many other offerings for breakfast. We will definitely come back here, especially if we are headed to a 49ers game...or the Sharks.
- 5/5
Staff was awesome. Room was exceptionally clean.
- 5/5
Nice, safe, clean, and quiet
- 5/5
Front desk was so accommodating and friendly. Kitchen staff worked hard to keep food available at breakfast. Beds were very comfortable large.
- 5/5
Thanks for having us