Homewood Suites by Hilton Midland, TX
About Homewood Suites by Hilton Midland, TX
Free WiFi and an indoor swimming pool are featured at this Midland hotel. Midland International Airport is 8 miles away. A flat-screen cable TV is provided in each room at Homewood Suites by Hilton Midland. Rooms are complete with fully equipped kitchens, ironing facilities and free toiletries. Guests can stay active by exercising in the fitness center. 24-hour reception is among the convenient amenities offered. Laundry facilities are available. Midland Memorial Hospital is 10 minutes' drive from the property. Nueva Vista Golf Club is 2.5 miles away.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews are mixed, with guests appreciating the comfortable beds, clean rooms, and helpful staff. However, there are recurring complaints about the pool and hot tub not working or being dirty, as well as issues with room cleanliness and missing amenities.
- Comfortable beds
- Helpful staff
- Pool and hot tub issues
- Room cleanliness and missing amenities
- 5/5
This hotel was so clean, rooms were clean the bed was very comfortable as well. The breakfast and coffee was amazing. The staff from every shift were so kind and amazing. Will definitely stay here again
- 5/5
Pool was quite chilly but very nice hotel for the price.
- 5/5
I love the big, clean and quiet rooms, the gym, pool, the parking, the front desk staff, the cleaning staff, all they was very nice persons. So yes, I definitely recommend this hotel.
- 5/5
Love the in room coffee. Clean towels and nice body wash and hair products. Responsive staff and always enough food for complimentary breakfast.
- 5/5
The room was clean and comfortable. Ice machine on the 3rd floor didn't work. The breakfast area is lacking compared to other hotel chains (ihg). But it gets the job done.
- 4/5
Rooms very spacious and clean
- 4/5
Clean room, quiet and staff was friendly. The stopper in the bathroom sink would not go up and down as it should.
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Great stay overall. The rooms were modern, very clean, and having a full kitchen was a huge plus. Breakfast was very good with plenty of options. The property also has a lot of activities for kids, which made it perfect for families. I’d definitely stay here again.
- 2.5/5
Location was great we have been staying there for years. Location was great we have been staying there for years. Unfortunately this last stay our first room we got set up with as not clean. Toenails on the floor hair in the bathroom and did not looked like it was cleaned. Wine corkscrew on the floor. It didn’t look clean rather than touched up. Front desk moved us to a room down the hall. It appeared clean. Until our baby found wrappers to feminine products and old candy. We also found Pubic hair all along the tub and toilet. There were food crumbs all along the bed.
- 2.5/5
Location was great we have been staying there for years. Location was great we have been staying there for years. Unfortunately this last stay our first room we got set up with as not clean. Toenails on the floor hair in the bathroom and did not looked like it was cleaned. Wine corkscrew on the floor. It didn’t look clean rather than touched up. Front desk moved us to a room down the hall. It appeared clean. Until our baby found wrappers to feminine products and old candy. We also found Pubic hair all along the tub and toilet. There were food crumbs all along the bed.
- 5/5
We always stay here when visiting relatives in Midland. It’s consistently clean,quiet and comfortable with a good breakfast.
- 5/5
Exceptional
- 4/5
Breakfast was soggy
- 5/5
Exceptional
- 5/5
Exceptional
- 4/5
Nice place
- 5/5
The breakfast was good. The room and hotel were extremely clean and quiet. The hotel staff was kind and helpful.
- 4/5
Nice stay, gym was nice.
- 5/5
Yes
- 1/5
When I spoke to the front desk again, I was told that many guests had already reported the issue and that they even had CEOs staying at the hotel. The way this was communicated made me feel as though my complaint was less important or less valid than others. Every guest deserves the same level of comfort and service. Due to this experience and the lack of resolution, I will not be staying at this hotel again.
- 1/5
When I spoke to the front desk again, I was told that many guests had already reported the issue and that they even had CEOs staying at the hotel. The way this was communicated made me feel as though my complaint was less important or less valid than others. Every guest deserves the same level of comfort and service. Due to this experience and the lack of resolution, I will not be staying at this hotel again.
- 4/5
clean
- 4/5
clean
- 0.5/5
We had no water at all for the first 36 hours of our stay , hot water only for one day of our 3 day stay & given we were bringing a baby home from the hospital this made things incredibly hard . There was also no pots / pans / kettle to boil water - I had to ask staff repeatedly . The water was again shut off completely (no flushing toilets /taps/ showers ) for the last day of our stay so there were no showers etc able to be had before we got on the road .
- 5/5
Clean room, friendly staff
- 5/5
Clean room, friendly staff
- 2/5
Upon check in, no one was at the front desk so we had to wait until someone arrived to complete check in. Waiting is the last thing anyone wants to do after traveling and needing rest. We had to use the pull out bed so we asked for extra pillows and were told they were out of pillows so we could only have 2. (Needed 3 because that’s where the kids were sleeping), apparently the water had been shut off for maintenance (which should have been communicated before booking some could make a decision whether or not to stay there). Remotes to tv were unresponsive so we had to download an app to control the tvs. Just wasn’t the best experience but I’ve definitely had worse.
- 2/5
Upon check in, no one was at the front desk so we had to wait until someone arrived to complete check in. Waiting is the last thing anyone wants to do after traveling and needing rest. We had to use the pull out bed so we asked for extra pillows and were told they were out of pillows so we could only have 2. (Needed 3 because that’s where the kids were sleeping), apparently the water had been shut off for maintenance (which should have been communicated before booking some could make a decision whether or not to stay there). Remotes to tv were unresponsive so we had to download an app to control the tvs. Just wasn’t the best experience but I’ve definitely had worse.
- 5/5
Lafonda was exceptional, getting us booked in, the 3rd party I booked with didn't have our reservation, Lafonda was very courteous and very helpful with the situation.
- 5/5
Lafonda was exceptional, getting us booked in, the 3rd party I booked with didn't have our reservation, Lafonda was very courteous and very helpful with the situation.
- 5/5
It was excellent
- 5/5
It was excellent
- 5/5
Exceptional
- 5/5
Room was nice and clean. Great attention to detail.
- 5/5
Room was nice and clean. Great attention to detail.
- 3.5/5
Great breakfast, easy check in and generally clean room. Bathroom shower was not cleaned at all. They charge you $7 for parking in their parking lot.
- 3.5/5
Bathroom shower was not cleaned at all. They charge you $7 for parking in their parking lot.
- 5/5
Exceptional
- 5/5
Overall was a good stay
- 5/5
Overall was a good stay
- 5/5
Staff was friendly! The facility was clean. Room was nice.
- 5/5
Staff was friendly! The facility was clean. Room was nice.
- 5/5
The staff was exceptional.
- 5/5
The staff was exceptional.
- 4/5
Clean rooms
- 4/5
Clean rooms
- 5/5
Exceptional
- 5/5
The room was quite nice and the staff were very friendly.
- 5/5
The room was quite nice and the staff were very friendly.
- 4/5
Really enjoyed the room- except the couch which was so uncomfortable that it was almost unusable.
- 4/5
Really enjoyed the room- except the couch which was so uncomfortable that it was almost unusable.
- 3/5
The room was clean and comfortable, however, the room location wasn't great. It was right by a main door into the building, and it was so noisy. The door banged very loudly each time someone went in and out which was a lot. It was very hard to sleep. They did say we could change rooms but by then we had everything unpacked and had gone to bed, so we toughed it out. There was also a strange strong smell when you walked in the building, like they were trying to mask some odor. It traveled down the hallway, too.
- 3/5
The room was clean and comfortable, however, the room location wasn't great. It was right by a main door into the building, and it was so noisy. The door banged very loudly each time someone went in and out which was a lot. It was very hard to sleep. They did say we could change rooms but by then we had everything unpacked and had gone to bed, so we toughed it out. There was also a strange strong smell when you walked in the building, like they were trying to mask some odor. It traveled down the hallway, too.
- 5/5
Good
- 5/5
Good
- 2.5/5
The hotel itself was gorgeous. The room was nice and clean and we felt very much at home. For as much money as it cost to stay here, the elevator was down most of the time. There were only two rooms that had one washer and dryer each. One was occupied most of the time and the one on the third floor did not have a cover on it. It cost way too much money to stay here. Do not be able to have a working washer and dryer accessible. You should not have to go to a laundromat when you stay in $1200 a week hotel.
- 2.5/5
The hotel itself was gorgeous. The room was nice and clean and we felt very much at home. For as much money as it cost to stay here, the elevator was down most of the time. There were only two rooms that had one washer and dryer each. One was occupied most of the time and the one on the third floor did not have a cover on it. It cost way too much money to stay here. Do not be able to have a working washer and dryer accessible. You should not have to go to a laundromat when you stay in $1200 a week hotel.
- 1/5
I would encourage management to go into that particular room and try and have the door open to the bedroom while opening the bathroom door. Also, the bathroom floor was filthy and the door wouldn’t close all the way.
- 1/5
I would encourage management to go into that particular room and try and have the door open to the bedroom while opening the bathroom door. Also, the bathroom floor was filthy and the door wouldn’t close all the way.
- 4/5
We are an older couple, so it was nice to be close to an outside door to take our dog out to potty. We were on the third floor but was close to elevator and back door
- 4/5
We are an older couple, so it was nice to be close to an outside door to take our dog out to potty. We were on the third floor but was close to elevator and back door
- 5/5
Breakfast was good Indoor pool was cold
- 5/5
Indoor pool was cold
- 5/5
Clean room great staff
- 5/5
Clean room great staff
- 4/5
Spacious rooms!!! Very comfortable bed! Carpeting was extremely worn and torn in room. Inconvenient to have remodeling going on at time of stay.
- 4/5
My son has allergies to dairy, eggs, soy, some nuts. We were able to have oatmeal and sausage at breakfast which was nice. The oatmeal did give him some redness. I’m not sure if there was a cross contamination in the toppings or an ingredient in the oatmeal. We will be more cautious next time.
- 4/5
My son has allergies to dairy, eggs, soy, some nuts. We were able to have oatmeal and sausage at breakfast which was nice. The oatmeal did give him some redness. I’m not sure if there was a cross contamination in the toppings or an ingredient in the oatmeal. We will be more cautious next time.
- 5/5
Everything here was good, but it seemed very strange having to pay an extra $7 to park in their nearly empty parking lot!
- 5/5
Everything here was good, but it seemed very strange having to pay an extra $7 to park in their nearly empty parking lot!
- 5/5
The staff is really really incredible at this location! The rooms are always clean. It’s a nice good hotel with an excellent location off of the loop easy access to north or south Midland.
- 5/5
The staff is really really incredible at this location! The rooms are always clean. It’s a nice good hotel with an excellent location off of the loop easy access to north or south Midland.
- 4/5
Clean
- 4/5
Clean
- 5/5
Room was super clean and everyone was very nice!
- 5/5
Room was super clean and everyone was very nice!
- 5/5
Close to the airport
- 5/5
Close to the airport
- 5/5
Great
- 5/5
Great
- 5/5
Staff was wonderful.. would stay again.
- 5/5
Staff was wonderful.. would stay again.
- 5/5
We stayed here last year and the hotel is still great! The staff are always friendly, the rooms are clean, and there are a lot of dining options.
- 5/5
We stayed here last year and the hotel is still great! The staff are always friendly, the rooms are clean, and there are a lot of dining options.
- 5/5
Very appointed gym
- 5/5
Very appointed gym
- 5/5
The first desk person was very helpful love the worker friendly and professional
- 4/5
Room was nice, needs a little tlc, carpet fraying and bathroom needs new lighting as well as lighting in bedroom by beds. Bedside table table was on verge of collapsing and housekeeping should check that both remotes work before signing off on rooms. No interaction with staff other than check in and she was very nice.
- 4/5
Room was nice, needs a little tlc, carpet fraying and bathroom needs new lighting as well as lighting in bedroom by beds. Bedside table table was on verge of collapsing and housekeeping should check that both remotes work before signing off on rooms. No interaction with staff other than check in and she was very nice.
- 5/5
Very nice front staff
- 5/5
Very nice front staff
- 4/5
Should have on the app that the property is under construction
- 4/5
Should have on the app that the property is under construction
- 4/5
0
- 4/5
0
- 4/5
There was black couple fighting out front about 4am Sunday morning, for about 30 minutes. I don't think they were even staying here not sure. I don't want a room by the exit or the bottom floor or near the elevator.
- 5/5
Good
- 5/5
Good
- 4/5
Dinosaur TV
- 5/5
Clean and nice
- 5/5
Clean and nice
- 5/5
Great breakfast. They made carnitas which were delicious. Along with the usual fare. The staff were so friendly and professional. Our original room was directly over a meeting room hosting an anniversary party. We could hear the music so the staff kindly and immediately changed our room. Must be a great manager because that kind of smiles and service comes from the top.
- 4/5
Property was clean and rooms were spacious
- 4/5
Property was clean and rooms were spacious
- 4/5
Room calm the first day and the 2 days after , dogs barked all the night in the room close to mine. A nightmare!!!!
- 4/5
Room calm the first day and the 2 days after , dogs barked all the night in the room close to mine. A nightmare!!!!
- 4/5
Clean, quiet, friendly staff, great breakfast, HOT coffee, and good location.
- 4/5
Clean, quiet, friendly staff, great breakfast, HOT coffee, and good location.
- 5/5
Great hotel! Clean spacious rooms! Great staff! Will definitely be staying again
- 5/5
Great hotel! Clean spacious rooms! Great staff! Will definitely be staying again
- 4/5
Our stay was good, comfortable, the living area was not up to standard, couch was filthy and dining chairs in room were worn and stain just as bad as the couch, dishes in cabinets were dirty overall not bad for the price and location! This was a family trip so we didn’t stay I. Room too much!
- 4/5
Our stay was good, comfortable, the living area was not up to standard, couch was filthy and dining chairs in room were worn and stain just as bad as the couch, dishes in cabinets were dirty overall not bad for the price and location! This was a family trip so we didn’t stay I. Room too much!
- 3/5
Easy acess
- 3/5
Easy acess
- 2/5
The room was smelly and a little dirty the couch had stains not sure if blood or food something red
- 2/5
The room was smelly and a little dirty the couch had stains not sure if blood or food something red
- 5/5
I like the location of this property. It’s easy access to loop 250, lots of dining and shopping surrounding it and other hotels it’s also nice and quiet. The staff was incredibly kind and accommodating. The room was excellent, everything you need, refrigerator dishwasher. Comfy beds & good ac. Will stay again
- 5/5
I like the location of this property. It’s easy access to loop 250, lots of dining and shopping surrounding it and other hotels it’s also nice and quiet. The staff was incredibly kind and accommodating. The room was excellent, everything you need, refrigerator dishwasher. Comfy beds & good ac. Will stay again
- 5/5
The property is clean, the room is spacious, but the carpet was fray
- 5/5
The property is clean, the room is spacious, but the carpet was fray
- 5/5
Clean and good service
- 5/5
Clean and good service
- 5/5
Check in is great! Helpful staff and awesome facilities and surrounding areas!
- 5/5
Check in is great! Helpful staff and awesome facilities and surrounding areas!
- 5/5
N/A
- 5/5
N/A
- 2/5
Window only had sheer curtains. Refrigerator was very noisy.
- 1/5
The hotel was kind enough to let us check-in at 2pm. Very appreciative of that. They put us in a hearing impaired room first off, which was not request. We did bring our little fur baby with us on this trip. So entering our room there was a funny odor that was overwhelming. It smelt musky and like pet urine in some areas of the room that had not been cleaned at all. Mostly the corners of the room had that strong nasty smell. The toliet seat had not been cleaned well and had some brown residue on the front of it and the seat itself was very loose and coming off. My husband was nice enough to fix it for me. The corners of the bathroom had this dark orangish color along with dirt and some human hairs. There was smeared stains all along the bottom portion of the walls left of the toliet that had not been cleaned either. The bathtub had green soap scum all along the faucet, which was so disgusting. The corners of the shower wall had a good size gap that was not filled with any caulking. The bathroom was in horrendous shape. So later in the evening we go to pull out the hide-a-bed couch and the couch is broken from the hinge. At this point I am so frustrated with the quality of this room I had my husband call down to the front desk and let them know that the couch was broken from the hinges so they didn’t think that we had damaged it. For what we paid for the room for 1 night was not at all worth it. VERY DISAPPOINTED. They said the hotel was full so another room was not an option.
- 1/5
The hotel was kind enough to let us check-in at 2pm. Very appreciative of that. They put us in a hearing impaired room first off, which was not request. We did bring our little fur baby with us on this trip. So entering our room there was a funny odor that was overwhelming. It smelt musky and like pet urine in some areas of the room that had not been cleaned at all. Mostly the corners of the room had that strong nasty smell. The toliet seat had not been cleaned well and had some brown residue on the front of it and the seat itself was very loose and coming off. My husband was nice enough to fix it for me. The corners of the bathroom had this dark orangish color along with dirt and some human hairs. There was smeared stains all along the bottom portion of the walls left of the toliet that had not been cleaned either. The bathtub had green soap scum all along the faucet, which was so disgusting. The corners of the shower wall had a good size gap that was not filled with any caulking. The bathroom was in horrendous shape. So later in the evening we go to pull out the hide-a-bed couch and the couch is broken from the hinge. At this point I am so frustrated with the quality of this room I had my husband call down to the front desk and let them know that the couch was broken from the hinges so they didn’t think that we had damaged it. For what we paid for the room for 1 night was not at all worth it. VERY DISAPPOINTED. They said the hotel was full so another room was not an option.
- 5/5
Cleanest
- 5/5
Cleanest
- 5/5
Excellent facilities and room
- 5/5
Excellent facilities and room
- 5/5
Left a little early due to a noisy neighbor who was going in n out the room slamming doors, other that great stay
- 5/5
Left a little early due to a noisy neighbor who was going in n out the room slamming doors, other that great stay
- 5/5
I like the the room was big and the bed was comfortable. They have good amenities, a basketball court, and rooms to share.
- 5/5
I like the the room was big and the bed was comfortable. They have good amenities, a basketball court, and rooms to share.
- 5/5
Excellent
- 5/5
Excellent
- 3.5/5
No friendly staff
- 5/5
The hotel was clean which is a huge concern. Late check out time. Our only issues 1. The bathroom is in the bedroom on suites so people have to come into the room. 2. No non pork option for breakfast
- 5/5
The hotel was clean which is a huge concern. Late check out time. Our only issues 1. The bathroom is in the bedroom on suites so people have to come into the room. 2. No non pork option for breakfast
- 0.5/5
Breakfast was cold every morning and had to ask staff to bring bread and eggs there was not enough out The rooms were needed some upgrades carpets were ripped, sofa was torn , bedding was terrible base cover not ironed. We were there for 8 nights and had to ask to get bed changed and trash removed . Will never stay here again
- 3/5
The location was convenient. The property could have been more updated. The sofa in our living area was broken down. We were missing some lightbulbs in the room, and the majority of the TV stations did not work.
- 3/5
The location was convenient. The property could have been more updated. The sofa in our living area was broken down. We were missing some lightbulbs in the room, and the majority of the TV stations did not work.
- 4/5
The only thing i would recommend iis a slip pad for the shower. Our shower was very slippery. Also we asked for an exrtra towel and a plunger because the toilet was clogged when we got in. Welll they made us go to the front to get them. Even motel 6 brings them to your room. And we had to unclog the toilet ourselves. We also had a shampoo and conditioner that were empty. I did not want to ask for refills because I didn't want to have to go get them myself . I was done after all that, and we checked in late, around 10pm so we were tired.
- 4/5
The only thing i would recommend iis a slip pad for the shower. Our shower was very slippery. Also we asked for an exrtra towel and a plunger because the toilet was clogged when we got in. Welll they made us go to the front to get them. Even motel 6 brings them to your room. And we had to unclog the toilet ourselves. We also had a shampoo and conditioner that were empty. I did not want to ask for refills because I didn't want to have to go get them myself . I was done after all that, and we checked in late, around 10pm so we were tired.
- 5/5
We love to stay here
- 5/5
We love to stay here
- 4/5
This hotel is in an oilfield town, so the facilities do get a lot of wear and tear. The bed was very comfortable, but the sofa could use cleaning or replacement. The kitchen. Had everything we needed and the daily breakfast was good. My only complaint was the $7/night parking fee that was not disclosed on Expedia’s site. I’ve never paid for parking and I’ve stayed at several hotels in this area. The parking fee would be enough for me to not stay here again.
- 4/5
This hotel is in an oilfield town, so the facilities do get a lot of wear and tear. The bed was very comfortable, but the sofa could use cleaning or replacement. The kitchen. Had everything we needed and the daily breakfast was good. My only complaint was the $7/night parking fee that was not disclosed on Expedia’s site. I’ve never paid for parking and I’ve stayed at several hotels in this area. The parking fee would be enough for me to not stay here again.
- 5/5
The vreakfast was great, hotel was very clean.
- 5/5
The vreakfast was great, hotel was very clean.
- 5/5
Nice hotel. Bed firmer than I need, but manageable. Picky back, so beds are iffy for me…
- 5/5
Nice hotel. Bed firmer than I need, but manageable. Picky back, so beds are iffy for me…
- 3/5
Not clean and had an odor
- 4/5
Carpets need serious deep clean and freshner
- 4/5
Carpets need serious deep clean and freshner
- 5/5
Definitely one of the best hotels in Midland that we have stayed in. We were greeted right away with check-in being quick and easy. The hotel itself was very clean and the beds were so comfortable it made it hard to get up. Although we were there for a short time and didn't get to enjoy, there was a beautiful patio area and basketball court our boys would have loved! Pool and fitness center looked great as well! We will definitely be booking here again!
- 5/5
Definitely one of the best hotels in Midland that we have stayed in. We were greeted right away with check-in being quick and easy. The hotel itself was very clean and the beds were so comfortable it made it hard to get up. Although we were there for a short time and didn't get to enjoy, there was a beautiful patio area and basketball court our boys would have loved! Pool and fitness center looked great as well! We will definitely be booking here again!
- 4.5/5
This is silly but the elevator was very slow.
- 1/5
Blood stains in the room. On the side of the bed and on the bathroom wall, with toothpaste smeared on the couch and other random dirt throughout the room. Loud banging above us all night. Called the front desk 3-4 times to ask for help and no one answered. Went to the front desk and no one was there until someone one arrived a few minutes later. She was sassy and not the most polite, considering how frustrated we were and she would not put us in another room. Inexpensive stay, but don’t recommend with the terrible customer service and lack of cleaning services.
- 1/5
Blood stains in the room. On the side of the bed and on the bathroom wall, with toothpaste smeared on the couch and other random dirt throughout the room. Loud banging above us all night. Called the front desk 3-4 times to ask for help and no one answered. Went to the front desk and no one was there until someone one arrived a few minutes later. She was sassy and not the most polite, considering how frustrated we were and she would not put us in another room. Inexpensive stay, but don’t recommend with the terrible customer service and lack of cleaning services.
- 4.5/5
Pool was closed
- 3.5/5
The room was very spacious The room needs some upgrades. Things were broke stained and not clean.
- 5/5
Great place, nice continental breakfast. Definitely recommend
- 5/5
Great place, nice continental breakfast. Definitely recommend
- 5/5
Clean, nice size room. Good breakfast.
- 5/5
Clean, nice size room. Good breakfast.
- 4/5
They had no shuttle to the airport
- 5/5
Room was clean, comfortable and spacious
- 5/5
Room was clean, comfortable and spacious
- 3/5
Room was very well cleaned and updated. Breakfast: potatoes weren’t cooked throughly and cold. Oatmeal was cold, would recommend investing in another waffle maker-was a long line if you wanted to make a waffle. Pool temperature was too cold! Towels smelled odd. But overall staff was friendly, hotel was properly managed and maintained. I would stay here again.
- 3/5
Room was very well cleaned and updated. Breakfast: potatoes weren’t cooked throughly and cold. Oatmeal was cold, would recommend investing in another waffle maker-was a long line if you wanted to make a waffle. Pool temperature was too cold! Towels smelled odd. But overall staff was friendly, hotel was properly managed and maintained. I would stay here again.
- 5/5
Everything was great
- 5/5
Everything was great
- 5/5
The bed was very firm and uncomfortable
- 2/5
When we arrived, we were kept waiting by a single person at the front desk who couldn’t check in the people ahead of us. While he searched through the computer, he couldn’t tell which rooms were clean, empty, or being used. He ended up leaving all of us standing there while he went to check the rooms himself (not a single other staff member to go check the rooms, or help those of us waiting. When he got back- he knew which room he could use, but the computer wouldn’t let him check them in. We have still not even been acknowledged. When he got to us, he couldn’t tell us which of our two rooms was suite style and which was not. He then insinuated that it was our fault due to how we made the reservation. This morning we got to breakfast at 8:15. The trash can (only one) was overflowing, there were no eggs (empty, dirty steam pans), no butter, no milk, no cream cheese. Plain bagels and white bread with peanut butter, cold cereal, waffle batter and a SINGLE sausage patty. I assumed there was only one person working until we heard the laughing and joking from the kitchen. We asked if there would be more food and were told they were working on more eggs. Twenty minutes later we had finished our coffee, took the paper cups with us to throw away outside and never got any warm food. We will be returning to a non-Hilton chain from now on.
- 2/5
When we arrived, we were kept waiting by a single person at the front desk who couldn’t check in the people ahead of us. While he searched through the computer, he couldn’t tell which rooms were clean, empty, or being used. He ended up leaving all of us standing there while he went to check the rooms himself (not a single other staff member to go check the rooms, or help those of us waiting. When he got back- he knew which room he could use, but the computer wouldn’t let him check them in. We have still not even been acknowledged. When he got to us, he couldn’t tell us which of our two rooms was suite style and which was not. He then insinuated that it was our fault due to how we made the reservation. This morning we got to breakfast at 8:15. The trash can (only one) was overflowing, there were no eggs (empty, dirty steam pans), no butter, no milk, no cream cheese. Plain bagels and white bread with peanut butter, cold cereal, waffle batter and a SINGLE sausage patty. I assumed there was only one person working until we heard the laughing and joking from the kitchen. We asked if there would be more food and were told they were working on more eggs. Twenty minutes later we had finished our coffee, took the paper cups with us to throw away outside and never got any warm food. We will be returning to a non-Hilton chain from now on.
- 5/5
Felt safe.. loved it! I will be back!!
- 5/5
Felt safe.. loved it! I will be back!!
- 5/5
N/a
- 5/5
N/a
- 5/5
The staff was super friendly and helpful!
- 5/5
The staff was super friendly and helpful!
- 5/5
Pleasant stay, fueled like home
- 5/5
Pleasant stay, fueled like home
- 4/5
Breakfast was ok but we did arrive to eat about 20 mins until ending time Would stay again when in area
- 4/5
Breakfast was ok but we did arrive to eat about 20 mins until ending time Would stay again when in area
- 5/5
Exactly what the weekend called for! Would recommend this hotel I will stay again in the future!
- 5/5
Exactly what the weekend called for! Would recommend this hotel I will stay again in the future!
- 3.5/5
Breakfast was horrible
- 5/5
Everything about this hotel was great. Employees were very helpful and did their best to make sure my family and I were comfortable. Very quiet area.
- 5/5
Everything about this hotel was great. Employees were very helpful and did their best to make sure my family and I were comfortable. Very quiet area.
- 5/5
Nice
- 5/5
Nice
- 5/5
love staying at this Hotel! always clean,the rooms are spacious ,the bed clean and comfortable. Nice having kitchen with everything you need. all the comforts of home. thank you and your staff. {P.S I always recommend you to family and friends}
- 5/5
love staying at this Hotel! always clean,the rooms are spacious ,the bed clean and comfortable. Nice having kitchen with everything you need. all the comforts of home. thank you and your staff. {P.S I always recommend you to family and friends}
- 5/5
Staff nice and place is clean
- 5/5
Staff nice and place is clean
- 5/5
Great place overnight
- 5/5
Great place overnight
- 5/5
Pure Perfection!! Thank you!!
- 5/5
Pure Perfection!! Thank you!!
- 3/5
My stay was average with staff being somewhat freindly. Breakfast was also good just wish they had more of it. Good location for a night out
- 3/5
My stay was average with staff being somewhat freindly. Breakfast was also good just wish they had more of it. Good location for a night out
- 5/5
It was nice over all just wish they had late check out we had rented for softball tournaments but I didn’t want to have my littles out in the heat so wanted a late check out and I had to rent to room for a whole extra day
- 5/5
It was nice over all just wish they had late check out we had rented for softball tournaments but I didn’t want to have my littles out in the heat so wanted a late check out and I had to rent to room for a whole extra day
- 5/5
Stay was really good comfortable beds and very nice rooms clean rooms also . Only thing is there was no trash can in restroom we had to get the one from kitchen area but still good stay
- 5/5
Stay was really good comfortable beds and very nice rooms clean rooms also . Only thing is there was no trash can in restroom we had to get the one from kitchen area but still good stay
- 5/5
Mucha seguridad
- 5/5
Mucha seguridad
- 2/5
The television did not work at all. I was so unhappy with my stay.
- 2/5
The television did not work at all. I was so unhappy with my stay.
- 4/5
Hotel was nice and peaceful. Staff is great. Bed was very comfortable. Breakfast was good. Over all hotel was a great choice for me.
- 4/5
Hotel was nice and peaceful. Staff is great. Bed was very comfortable. Breakfast was good. Over all hotel was a great choice for me.
- 5/5
We enjoyed our stay and everything was clean.
- 5/5
We enjoyed our stay and everything was clean.
- 5/5
Nicely kept!!!
- 5/5
Nicely kept!!!
- 5/5
Great hotel very nice great area close to stores & restaurants.
- 5/5
Great hotel very nice great area close to stores & restaurants.
- 5/5
Great for families
- 5/5
Great for families
- 4/5
Hotel was great, rooms are big and comfortable. The pool and hot tub were closed and this was not disclosed to us before booking.
- 4/5
Hotel was great, rooms are big and comfortable. The pool and hot tub were closed and this was not disclosed to us before booking.
- 1/5
Was unable to stay hotel under construction
- 5/5
Absolutely wonderful!!
- 4/5
Great! Kind of sad about the no pool though.
- 4/5
My room smelled like cigarettes
- 4/5
Although the facility was in great condition, it was not clean. Our pull out couch had sheets that were dirty still in it. The bag with all the sheets pillows etc was incomplete. Our tub did not drain therefore had been left dirty.
- 5/5
Would recommend this hotel
- 2/5
I hate to complain but room could have been cleaner, floor was sticky trash and crumbs everywhere not cleaned like it should be!
- 3/5
The hotel staff were great, unfortunately in cleanliness it was less than satisfactory.
- 3/5
Room and staff experience was great. The pool however was dirty, had debris and trash in it, the hot tub was about half a foot low on water and smelt like urine.
- 5/5
Good Rooms
- 5/5
Great and clean hotel.
- 5/5
Comfort. Easy to get to.
- 3/5
No towels in the bathroom
- 4/5
Had a good stay, but zero bacon breakfast out of 6 nights stay was unacceptable
- 5/5
Nice employees, spacious rooms, comfortable beds, and all the amenities.
- 4/5
Common areas like hallways, elevators, etc. need a little attention, they're worn
- 4/5
Bathroom shower was in disrepair.
- 5/5
Wonderful
- 5/5
The property is nice, clean and good for pets.
- 5/5
I recently had the most amazing stay at Homewood Hotel. The amenities were absolutely fantastic, starting with the luxurious pool. The crystal-clear water and comfortable loungers made for a perfect relaxation spot. The full breakfast served every morning was a delightful treat, offering a wide array of delicious options to satisfy every palate. The quality of the room exceeded my expectations, boasting a spacious layout, stylish decor, and all the necessary amenities for a comfortable stay. I highly recommend homewood hotel for an unforgettable experience filled with top-notch amenities!
- 3/5
Did not like the beds very hard was not comfortable enough and furniture was stained up dirty looking
- 5/5
This a great stay! Ever since my stay I have recommended it to tons of people. It’s very convenient as it has many stores surrounding it. Extremely clean. I really like the digital key! I didn’t get to deal with front desk too much but when I did they were very helpful as my daughter had left her cellphone behind after check out. I appreciate the staff honesty and returning cellphone when found. I would definitely stay here again. It’s a little pricey but it’s worth the price. Breakfast has a good variety!
- 4/5
Sheets on the bed were either stained or had worn out spot.
- 3/5
BATHROOM IN MY BEDROOM NEEDS TO BE REDONE.
- 5/5
Very spacious and super clean room. The whole floor was super quiet and couldn’t have had more amazing communication from staff
- 4/5
- 4/5
The remote in our room was not working. Parking is $7.00 a day. We parked across the street.
- 1/5
Water was not running the whole stay. Every time we ask the front desk for something we got attitude or they said that they couldn't do it
- 3/5
Easy to access from I 20 . Not enough towels and okay stay
- 3/5
Cons, they ran out of breakfast before 10 a.m., the indoor pool had such strong chlorine fumes it made our eyes burn just sitting there, and at 11 a.m. they had zero clean towels available. Not a single towel for the pool or your rooms. Our reservation was for 6 and we only had 3 towels in our room.
- 5/5
The motel was very nice enjoyed our stay only problem was the elevator on our end of the floor was not working so you had to walk a lot to get to your room and get where you wanted to go that or take the stairs closest to your room with bad knees is not very convenient
- 5/5
Very clean and nice. Staff was friendly and helpful. Great night sleep.
- 4/5
The beds were hard and we were not told at check in that rooms only get cleaned every 4 days unless you request it. Had we been told we would have requested. We had to search people down to take the trash out and get linens/toilet paper daily. Not to mention at check in it took 30 + minutes as the system had been changed and training was not done appropriately.
- 5/5
Very friendly and helpful staff!!