Extended Stay America Premier Suites Miami Downtown Brickell

na

The room have a strange smell and the floor was not clean.

Breakfast is more like morning snacks, muffins, instan oats coffee and nutri bars. Parking is big.

The beds are small (double beds). The AC was loud. You can hear all the traffic noise outside. The city decided to remove and resurface the road just outside the hotel. They worked from 9:30pm until 3:30am. Not the hotel’s fault but it was a terrible situation. We were booked for two nights but after the first night, we decided to leave and get a hotel elsewhere. Thankfully the individual in the front desk was kind enough to understand our concerns and refunded our money for the 2nd night.

Nothing! The room and overall cleanliness of the facility. It smelled and the floors were so dirty our socks were covered in dirt and dust. Supposedly, the manager went to double check to make sure the room was clean before we went to the room. We came in for a cruise and spent 2 nights at the hotel before the cruise. We spent the majority of the time walking around the city and exploring just so we didn’t have to go back to the room until bedtime. We will NEVER stay at this hotel again! I took pictures of the room just so I could show others how bad it was. We paid $600 for 2 nights at one of the worst hotels we’ve ever stayed at.

Exceptional! Clean and friendly staff. Rooms are clean and comfortable!

Everything Nothing

Everything Nothing

Nice

Exceptional

Very clean

Exceptional

Bad

Muy cordial el personal, 10 de 10. Esta ubicado en un excelente punto céntrico, me fui caminando a Brickell center, y muy cerca de beyside,

The room smells

The staff was very helpful and friendly

First off, I’d like to say you get what you pay for. You’re in an area where the hotel itself has iron gates. This is where a lot of blue-collar workers stay. I came down here for work and because I’ve previously stayed at extended stay I choose those place. This building is convenient to a Walgreens, which is directly across the street. It seems to be some kind of private school on the front side of the property across the street. I wouldn’t stay at this particular location again.

The bed was very comfortable. I wasn`t satisfied with the shower and the smell of the room, probably because of the air conditioner, that seems to be old.

I wasn`t satisfied with the shower and the smell of the room, probably because of the air conditioner, that seems to be old.

Fifthy rooms

Excellent

Everything was wonderful

Very good

TV did not work; rooms are dated

It’s ok for one day stay for cruises.

Location Too much noise

Too much noise

not much variety, but staff is very helpful and friendly

Good

Great hotel, very clean and comfortable. Would recommend.

Great hotel, very clean and comfortable. Would recommend.

Very good

Superb

N/a

Very spacious room, mattras was very comfortable, location unbeatable ! If your going for concerts at Kaseya/Bayfront or just for shopping this is the place. Supermarket nearby, Walgreens 24/7 and restaurants nearby (Moshi Moshi open till late).

Exceptional

Yes

el tema del desayuno es “tercermundista” Es vergonzoso no poder a ofrecer por lo menos desayuno continental.

Great value for the price

This hotel was in a convenient location close to the free people Mover train which connected us too many places. It has been recently updated. And nicely renovated. It still had a bit of a musty smell that wasn’t much of a concern since the room and lobby looked newly done. Free breakfast was very limited and was only for take away no tables or seats. Just a granola bar or yogurt.

Loved this property

Property is generally clean, quiet, good business location, fairly close to MIA. Bed was comfortable, with HVAC effective and not loud. It is very basic property, with simple accommodations. There was no breakfast, just some coffee and muffins. Room was clean, with minimalist approach.

Upon entering the hotel, there was a noticeable musty odor, as though the space had not been properly aired for some time. Additionally, the presence of laundry operations taking place directly in the lobby created an unprofessional and unwelcoming first impression. Overall, the accommodations did not meet my expected standards.

The location was great. It was clean and comfortable. N/A

Good

The location was great. It was clean and comfortable. N/A

We booked the room while on a last minute midnight flight. We sent a message explaining it would be around 2:30 AM before we arrived. At $224 it was still cheaper than most other hotels. We arrived at 2:20 and was told that they run audits around 2 in the morning and we would have to wait until 3:00 AM to check-in. No alternative to leave our card number and they could enter it at 3:00. Just sit together on the one available ottoman in the lobby until 3:00 until we were given a key. It was an expensive six hours. To top it off, there was no hot water. At least we were able to get a few hours sleep.

We booked the room while on a last minute midnight flight. We sent a message explaining it would be around 2:30 AM before we arrived. At $224 it was still cheaper than most other hotels. We arrived at 2:20 and was told that they run audits around 2 in the morning and we would have to wait until 3:00 AM to check-in. No alternative to leave our card number and they could enter it at 3:00. Just sit together on the one available ottoman in the lobby until 3:00 until we were given a key. It was an expensive six hours. To top it off, there was no hot water. At least we were able to get a few hours sleep.

Location

The room was less than ideal. TV didn't work, toilet didn't flush, and the refrigerator sounded like a diesel truck idling in your room. Certainly could have been better for the price of $300+ per night.

Breakfast is a joke, tiny packaged muffins and coffee is not breakfast. Sticky floors, musty odor, broken windows with missing screens, and slow internet. Bed was supposed to be a queen but it was a twin.

Very easy stay and checkin

Worst hotel

Overpriced, I’ve stayed at better motels. I wouldn’t recommend.

Water pressure was very low and floor wasn’t really cleaned but overall not bad.

Dark, no maid service, odd smelling towels.

Never got my room : need refund

Very basic with ok location. Not much for the price , but hey, its Miami

location No breakfast !

Yes

Yes

There wasn't a sign to even tell you that it was a hotel. It looked like an apartment building. The hallways smelled so bad, we had to cover our faces to walk to our room. It states that there is 24hr tea and coffee in the lobby. They do not offer that at all. There was never anyone at the front desk, you had to ring the bell. The hotel and rooms do not look anything like what is shown on Expedia. The price of this hotel is absolutely ridiculous. It's more like a Motel and not a Hotel. The stove was so filthy. There are no pots to cook even if you wanted to.you have to call the front desk if you want anything . Pots, coffee pot, dishes, utensils and cups. House keeping is offered every seven days. Therefore your room is not cleaned , garbage isn't changed and the room is not straightened up during your stay. I'm not quite sure why it was so expensive because it's not worth it at all .

There wasn't a sign to even tell you that it was a hotel. It looked like an apartment building. The hallways smelled so bad, we had to cover our faces to walk to our room. It states that there is 24hr tea and coffee in the lobby. They do not offer that at all. There was never anyone at the front desk, you had to ring the bell. The hotel and rooms do not look anything like what is shown on Expedia. The price of this hotel is absolutely ridiculous. It's more like a Motel and not a Hotel. The stove was so filthy. There are no pots to cook even if you wanted to.you have to call the front desk if you want anything . Pots, coffee pot, dishes, utensils and cups. House keeping is offered every seven days. Therefore your room is not cleaned , garbage isn't changed and the room is not straightened up during your stay. I'm not quite sure why it was so expensive because it's not worth it at all .

The smell in the room was terrible, since I had no last minute option to change had to stay,

The smell in the room was terrible, since I had no last minute option to change had to stay,

I went to the front desk three times to ask for room supplies, and when I finally saw them on the third try they never brought the items. The breakfast was awful if you're looking for nutrition. Room phone didn't work. Far too expensive for what is offered.

The hotel staff were okay but the hotel itself is old and not very nice. We turned on the heater and almost burned the building down - it smoked and our room smelt horrendous even though we shut it off immediately. The manager basically said it’s because no one uses the heat but then our room was freezing and it stunk so bad. Definitely gives motel vibes. I wouldn’t stay here again.

The hotel staff were okay but the hotel itself is old and not very nice. We turned on the heater and almost burned the building down - it smoked and our room smelt horrendous even though we shut it off immediately. The manager basically said it’s because no one uses the heat but then our room was freezing and it stunk so bad. Definitely gives motel vibes. I wouldn’t stay here again.

Very nice place

Very nice place

Say free breakfast but expect a muffin and coffee.

Say free breakfast but expect a muffin and coffee.

Room clean, noises neighbours, reception staff very friendly. Walgreens across the road for snacks, drinks etc.

Room clean, noises neighbours, reception staff very friendly. Walgreens across the road for snacks, drinks etc.

The quality doesn’t remotely match the price here. Cons: dirty windows, shade in need of repair, bathroom sink clogged, door handle in need of repair, cheap bedding that is not soft or warm, ice tray broken so water leaks everywhere, no ice machine in the building, housekeeping never came - the place would be more reasonable at $40/night

The quality doesn’t remotely match the price here. Cons: dirty windows, shade in need of repair, bathroom sink clogged, door handle in need of repair, cheap bedding that is not soft or warm, ice tray broken so water leaks everywhere, no ice machine in the building, housekeeping never came - the place would be more reasonable at $40/night

lack of continental breakfast items.. no coffee in room no vending machines and no ice machine

Everything was as advertised except for the complimentary breakfast. Was only a mini bar with granola bars and and bad coffee. Room was nice and comfy however.

Everything was as advertised except for the complimentary breakfast. Was only a mini bar with granola bars and and bad coffee. Room was nice and comfy however.

Location and more reasonable price than other places Bathroom floor needed to be mopped

Location is the better Poor breakfast

Staffs are friendly, place is nice and clean.

Staffs are friendly, place is nice and clean.

Great stay. Good service and staff. Will come back again

Great stay. Good service and staff. Will come back again

Fast and efficient!

Fast and efficient!

Great selection & convenient The price charged was more than the price shown

Nothing Not clean. Bathroom was dirty, no towels or wash cloths. Had to change rooms and the 2nd room was also dirty.

I liked it, and it was convenient to the cruise terminals. The place was clean the desk. People were helpful. All good.

I liked it, and it was convenient to the cruise terminals. The place was clean the desk. People were helpful. All good.

The room was great and the staff was so nice.thanks guys.

The room was great and the staff was so nice.thanks guys.

Friendly Staff, clean property

Friendly Staff, clean property

It advertises breakfast. There is none. Coffee tea and a fruit bar

It advertises breakfast. There is none. Coffee tea and a fruit bar

Great stay

Great stay

Recommend this property if you are going on a cruise...near the cruise port

Recommend this property if you are going on a cruise...near the cruise port

Horrible!!!! rooms are super dirty and smelly. I had to ask to get a new room cause humans should not live in those conditions. Location is excellent but the rooms, terrible

Horrible!!!! rooms are super dirty and smelly. I had to ask to get a new room cause humans should not live in those conditions. Location is excellent but the rooms, terrible

I really enjoyed my stay there, I needed just a quick night's sleep. The bed was comfortable the room was clean it had nice counter space. Had a refrigerator and a microwave. No dishes or anything like that but it was just a really nice day and the staff is amazing.

I really enjoyed my stay there, I needed just a quick night's sleep. The bed was comfortable the room was clean it had nice counter space. Had a refrigerator and a microwave. No dishes or anything like that but it was just a really nice day and the staff is amazing.

The room was adequate, but the other guests were yelling and screaming until 3 am. It was loud and difficult to sleep. Management did not care, and the cops were called for other issues.

The room was adequate, but the other guests were yelling and screaming until 3 am. It was loud and difficult to sleep. Management did not care, and the cops were called for other issues.

Was not good checking in and rooms a little dirty

Was not good checking in and rooms a little dirty

Basic room with very minimal facilities for the price charged.

Basic room with very minimal facilities for the price charged.

easy in and out no one bothers you

Ben yilbasinda kaldim fazla para da verdim bence cunku o paraya değmiyordu bence siradan bir oteldi. Kahvalti dedikleri sey posette kek ve kahve. Sadede Konum guzel

Ben yilbasinda kaldim fazla para da verdim bence cunku o paraya değmiyordu bence siradan bir oteldi. Kahvalti dedikleri sey posette kek ve kahve. Sadede Konum guzel

Room was ok, clean except the fridge was dirty There is not an ice machine on site so keep this in mind. Staff was very nice. Great location to Downtown Brickell and Brickell City Centre especially on NYE.

Room was ok, clean except the fridge was dirty There is not an ice machine on site so keep this in mind. Staff was very nice. Great location to Downtown Brickell and Brickell City Centre especially on NYE.

Room was ok but staff was not friendly and no amenities

Room was ok but staff was not friendly and no amenities

Naw

Naw

Staff is great Jose, Mario and Xavier are the greatest

Staff is great Jose, Mario and Xavier are the greatest

Dirty bed linen and towels. Long hairs everywhere.

Dirty bed linen and towels. Long hairs everywhere.

I had an upgrade free of charge

Breakfast isn’t breakfast, you better to call it morning snacks. Was nice anyway to get at least something. Only once in 9 days got some orange (fresh fruit). Stuff was mostly nice, except one woman, who refused to give us more than one dishwashing gel! Was funny to come and ask for more each time after cooking.

Breakfast isn’t breakfast, you better to call it morning snacks. Was nice anyway to get at least something. Only once in 9 days got some orange (fresh fruit). Stuff was mostly nice, except one woman, who refused to give us more than one dishwashing gel! Was funny to come and ask for more each time after cooking.

For the price i expected a bit more. The rooms are basic, furniture needs updating, so the appliances. Nowhere i read i advance that cleanning service is only once a week. Location is great, parking is great. Breakfast is granola bars and cupcakes, but the coffee is good.

For the price i expected a bit more. The rooms are basic, furniture needs updating, so the appliances. Nowhere i read i advance that cleanning service is only once a week. Location is great, parking is great. Breakfast is granola bars and cupcakes, but the coffee is good.

Short Stay

Nice location, staff was friendly

Nice location, staff was friendly

Location was great, the place was secrued. Relaxing N/a

i arrived earlier and the guy in the front desk help me out because of the storm that day. great service, great accomodation, clean room and spacious. loved it !

i arrived earlier and the guy in the front desk help me out because of the storm that day. great service, great accomodation, clean room and spacious. loved it !

It was close to our event It was not worth what we paid. In need of a remodel

Good.

Good.

I was okey, didn’t have to much options for breakfast, and didn’t change the towels

I was okey, didn’t have to much options for breakfast, and didn’t change the towels

Nothing. The rooms smelt musty, the bathroom was dirty. When we reserved this location it said shuttle to the port. Upon check in, the staff said oh no that ended with COVID. That was 5 years ago why isn’t the description of the hotel updated. Breakfast consisted of smashed up granola bars. Not a place a would recommend do any further booking.

Breakfast no good

Breakfast no good

Staff was great. Super nice and friendly. I got an ADA room on the first floor, not by Request, but I prefer not to have that next time.

Staff was great. Super nice and friendly. I got an ADA room on the first floor, not by Request, but I prefer not to have that next time.

Staff if excellent, calm area . Love that the rooms have a mini kitchen, fridge, refrigerator, sink. Easy access to down town miami ,clubs, and restaurants.

Staff if excellent, calm area . Love that the rooms have a mini kitchen, fridge, refrigerator, sink. Easy access to down town miami ,clubs, and restaurants.

Nice and clean. Convenient parking. Friendly man at front desk.

Nice and clean. Convenient parking. Friendly man at front desk.

a

a

We didn’t have a breakfast because they finished so early.

We didn’t have a breakfast because they finished so early.

Room smelt like smoke, very cold

Room smelt like smoke, very cold

The room was nice and clean. Pretty quiet for the most part. I went down at 9:00 AM sharp to grab something to eat but all was left was coffee which was a bummer but yeah the rest was fine!

The room was nice and clean. Pretty quiet for the most part. I went down at 9:00 AM sharp to grab something to eat but all was left was coffee which was a bummer but yeah the rest was fine!

My first room smelled of smoke but that was remedied the next morning. Getting new towels was confusing. There was no laundry detergent available to purchase.

Good Clean room and helpful staff

Good Clean room and helpful staff

La atencion, como siempre, fue excelente

La atencion, como siempre, fue excelente

" stars

" stars

The room smelled like weed and cigarettes, embedded in the carpet. We were only there for 1 night, and price/location was good. Just the room smell..

The room smelled like weed and cigarettes, embedded in the carpet. We were only there for 1 night, and price/location was good. Just the room smell..

Hotel was nice and room was clean.

Hotel was nice and room was clean.

Very nice rooms

Very nice rooms

The property was comfortable and we had a good stay. The one downfall we didn’t like was that it was advertised as grab and go breakfast but showed pics of hardboiled eggs and we were very disappointed when we went to get breakfast. It was only muffins, nutri grain bars, oatmeal packets, and coffee.

The property was comfortable and we had a good stay. The one downfall we didn’t like was that it was advertised as grab and go breakfast but showed pics of hardboiled eggs and we were very disappointed when we went to get breakfast. It was only muffins, nutri grain bars, oatmeal packets, and coffee.

Excellent

Excellent

No room service , no ice just like other hotels or motels . Staffs aren't nice . Hotel smell so bad . Totally is terrible. Don't waste your money for this hotel .😡

No room service , no ice just like other hotels or motels . Staffs aren't nice . Hotel smell so bad . Totally is terrible. Don't waste your money for this hotel .😡

The area is not family friendly. Hotel a little old but accommodating for the price and location

The area is not family friendly. Hotel a little old but accommodating for the price and location

Nao era bom,

Nao era bom,

Great value

Great value

This hotel was clean, quiet, nice area & view. The staff was friendly & welcomed me with open arms.

This hotel was clean, quiet, nice area & view. The staff was friendly & welcomed me with open arms.

Everything was pretty good, only complaint was there was mold in the bathroom!

Everything was pretty good, only complaint was there was mold in the bathroom!

Awesome place

Awesome place

Terrible property, nasty and dirty

Terrible property, nasty and dirty

N/a

N/a

The Room smell smoke

The Room smell smoke

Awesome

Awesome

Awesome

Awesome

Felt unsafe, the common areas were not clean.

Felt unsafe, the common areas were not clean.

What I like the most is that it’s ne

What I like the most is that it’s ne

Ok

Ok

Nbzz zz i

Nbzz zz i

Great

Great

Friendly

Friendly

I was extremely disappointed with my stay at The Extended Stay in downtown Miami. There was no room service at all—if I wanted clean linens, I had to strip my own bed, take the dirty sheets to the front desk, and then return upstairs to make the bed myself. That is not my idea of a vacation. The overall experience was far below expectations. I will never stay here again and am giving it one star.

Showed and front desk lady was rude and then I had reservations for a room with queen bed and they gave me a room with 2 small bed and me and my wife had to sleep in separate beds because the had no other rooms available, also room shower had hair on the walls and sink and counter was dirty in the kitchen area. Also they say they offer complementary breakfast with there is no breakfast it was muffins or granola bars and a coffee maker

Front desk staff need welcoming skills and the ability to provide basic information. Room was decent, but bed was very uncomfortable with my wife and I getting no sleep whatsoever. The pillows were tiny, not longer than 18". The bathtub drained very slowly. The best thing was the free parking in a relatively secure lot. For this one reason alone I would stay again for one night. Parking at other motels is very expensive.

Employees very kind and helpful

Could do better

The Staff managed we awesome

Great parking. Nice people. The expereience was as expected

Security guard is there

Did not smell good

I had a nice experience with staying at the hotel. It was quiet and clean. The staff were very friendly and helpful. I would stay here again if I was cruising. I did want to say that they no longer offer shuttles to the port if you are cruising but the Lyft ride wasn’t too expensive. The trolley does stop right across from the hotel which I took when I got back from my cruise which is free.

I like the area.

Nobody was even working at the front desk. Arrived to check in and waited 30 minutes before the clerk came back. Beds are small and extremly uncomfortably, the pillows were awful. Just pay the extra $50 and stay somewhere nicer.

Hotel is one of our favorites and it’s got a great breakfast buffet

The manager was awesome and very accommodating. We stayed before and after a cruise and he was able to get us into a room early and just a joy to work with! This will be forever are go to place when visiting in Miami!

Very good

Breakfast could be better. Walgreen n Food store at walking distance

They lying about breakfast menu also terrible coffee

It had a hostel feel rather than a long stay hotel. A lot of homeless folks in the area. Not what we were expecting.

Average hotel wasn’t much of a breakfast some granola bars and coffee. Area was safe though.

Not a bad property. It was doable for an overnight stay to catch a cruise the next day. Rooms were plain.

The price

It is okay if you don’t want high quality things

Room had a cockroach

Quiet and excellent service

No real breakfast. Lots of car and airplane noise

My room was very clean.

Supportive staffs Javier and Maryanne are very helpful. It had all the essential things for a convenient stay.

Staff service was awesome Angelica.

Didn’t seem to be helpful with my late flight coming in. Didn’t do a great job of accommodating someone who prepaid and was just coming in after midnight.

The continental breakfast was questionable??

Nice stay, needed to be more specific about what's included in their free breakfast.

Ubication

Good hotel

Like the hotel

The staff was very friendly and eager to help. The room was very clean and comfortable. Just what we needed

Rented two rooms for four nights to escape hurricane Milton. Rooms smelled horrible and are run down. In fact I rented in another property in addition to the hotel costs incurred as we just could not stay there.

Great location and close to everything, will stay again

Estuvo bien, me hubiese gustado que tuviera más opciones para el desayuno

This location met our needs for an overnight stay near to the port for our cruise, a Walgreen directly across the street. Rooms were clean, area felt safe and quiet, a very small grab and go breakfast table was also made available. Kitchen facilities in the room if staying longer. Staff members were friendly and helpful

Easy check in.

LOVED THE ENTIRE EXPERIENCE!

It was nice

Excelente servicio muy limpio.

No restaurants near here. Very small breakfast selection, muffins, oatmeal, protein bars, coffee and tea. Overall it’s a nice place, just not the value I am use to.

Stains on tub, towels, shower curtains and bed. Overall clean but had a strong smell of mold/mildew. Somebody punched out door multiple times throughout the night as well.

Great 👍 will return

Room was clean but had a terrible chemical smell

Very friendly staff and helpful.

The staff was very accommodating and friendly.

Close to MTR., supermarket and restaurants. Spacious room very comfortable bed. Great value for that area .

Quiet place

Would not stay again… off leash animals running around, my room smelled like cigarette smoke, front desk deactivated my room key in the middle of the night, I was in fear of my own safety staying here would not recommend

Nothing

My husband and I stayed for a week and I must say the only problem we had was the bed was too hard (very uncomfortable)I tossed and turned all night evey day we were there.

Fair for the price. A lil stuffy n stale but nice staff

Perfect for a quick night before we set sail. A shuttle to/from the airport and cruise port would have been helpful. Instead of having to wait on Uber....

Easy checking very nice

The front desk staff two different associates were not warm, welcome and inviting, the breakfast was a joke and the room was basic.

What I didn't like nothing. Great experience, great location.

Breakfast was a muffin or a granola bar with coffee. But a few blocks over had some great spots to eat at. Because I have kids I probably would not book here again. But again I figured it was a quick stay so was not the worst.

The hotel is not worth the price. Not up to date. The room unfortunately smelled moldy and like vinegar when the air was turned on.

Super helpful and attentive staff.

Rude staff. Front desk acted annoyed by a couple simple requests (cups for the room and room cards stopped working). Roach in bathtub. Weird smell. Cleaning lady came to room and told us we need to leave 45 minutes before checkout. Awful staff

Called me at 3:30 am on the loud hotel phone to come get the deodorizer in my room. Red flag if they even need a deodorizer and after they took it out started to smell like mildew. Breakfast was a joke literally some granola bars and dry oatmeal. Everything was out of stock by the time i got there and was never restocked

Good

Decent

I was staying because airport was near by.

Javier and team were great and attentive to our needs!

Staff was very helpful and attentive.

Just snacks and coffee no breakfast ????

Everything was good from the check in through the check out. Very friendly staff and the facilities and the room fill our needs the only thing that was deficient and I was expecting a little more for the prize that I paid was the breakfast. The hotel need to improve that service.

Stay is great at a good price. Walking distance from Brickell and Downtown key places for tourists. Bed felt new, clean room, bed sheets and pillows. Comfortable and spacious. Big plus to have kitchen options like stove, microwave oven, sink and refrigerator. I hope to come back and stay longer. First time I find 2 computer chairs in a room (great for remote work). Breakfast options were very limited, which wasn’t a big deal for me…

The property was well maintained