The Sunny

Clean rooms and extremely friendly staff when in need. Pool was crowded due to many visitors but nice and slightly warm. Atmosphere beautiful and family friendly.

Very clean, very nice staff and beautiful views

The one of a kind lobby, with its cozy seating nooks scattered throughout The Sunny, was refreshing, homey, and comfortable. Whether you were playing games with your family, relaxing with a book, or even hosting your podcast, there was a perfect space to enjoy. Learning the story of the lovebirds and being greeting them with the daily “hello” and “goodnight” was an unexpected and charming bonus. The pool and beach areas were clean, beautifully maintained, and offered a wonderful atmosphere with plenty of loungers and cabanas. The outdoor bar served delicious drinks and food, making it easy to spend the entire day enjoying the sunshine by the pool or the ocean. The restaurant was delightful. Dining outside while gazing at the ocean and watching the palm trees dance in the breeze created the perfect setting. The food was delicious, offering creative twists on breakfast favorites without being overpriced. We truly loved our stay and can’t wait to return to The Sunny!

Highly recommended 😍

We had such an amazing trip at The Sunny! Every single staff member, from the front desk to the pool, was super helpful, welcoming, and gracious. Jennifer at the front desk was especially committed to the guest experience! The rooms are beautifully updated and our oceanfront view was amazing. With sargassum impacting the beach front, we opted to spend our days at the pool and it was perfect. The food options, though pricey (including an automatic 20% service charge, plus an entry/expectation of additional tip) were very yummy and well portioned. The staff members at the cafe inside the lobby were also great. Location is very nice and close to a lot of food options. We can’t wait to return!

I enjoyed every second in this hotel, would definitely rebook next time

Lo máximo Súper bueno todo

The staff is amazing. Especially Robert and Ashley. We would like to suggest that the restaurant open up all day and maintain the wonderful menu that is offered in the evening. The menu is smaller, but everything is excellent! The cinnamon rolls are fantastic for the breakfast menu. Thank you so much for such a wonderful experience. We will be back.

The hotel is nice but still trying to open up. Restaurant (off property on the pier) staff are slow or ignore you. Cleaning staff scowl and are slow (asked for room to be ready for 1pm and they hadn't touched it) but do a good job. Front desk is good to deal with and valet is excellent. Overall was nice and will be great when fully open and no construction on going.

Location, amenities, beach, pool area, room - everything 10 of 10. 100% will stay in this hotel again. Amazing friendly staff. Big new renovated room with an upgraded shower room with premium brand shower products. Literally just bring your self, swimming suits and good vibes. Private and safe parking lot on the territory, you won't wait long for the car to bring it to you. Recommend this facility who travel with kids as well as who travel with friends. Everything was amazing. No cons.

The property was so beautiful! The lobby, the restaurant, the pool areas the beach, everything. I wish we stayed another night. It’s so worth it.

Regresare

I would give it a five-star rating, but it is four because the windows do not open at all, and I needed the fresh air in the room. Otherwise, everything else was excellent.

Every detail was spectacular! The location, the entry way, the valet, the front desk staff, the atmosphere, the grounds, the elevators, the room, the balcony, the yellow and white striped robes, the beds, the lights, the decor! After missing our cruise ship, The Sunny was just the thing to make our adventure better!!!

We had an AMAZING TIME!! The room was clean and staff was very accommodating to every detail🤗 I definitely will be recommending this hotel.

Very nice hotel. great location Rooms upgraded and clean. Staff was very accommodating and friendly. Would definitely stay at The Sunny again.

Beautiful and clean Nothing at all place was amazing

Seems like you had to valet park at 50/night... did not like that

Overall great Experience! Valet supervisor was a bit rude but

The hotel is perfect, nice pool,and view,I'm enjoying..

Jhg

I loved the beautiful lobby, our room with beach view, Jolene restaurant, pool side bar with menu (to eat poolside), we enjoyed the pier with a bar and restaurant, the hotel is right on the beach too, and they gave my daughter the cutest Birthday treat! Everyone who works there were so kind and the rooms are super clean and new. Oh, let me not forget how comfortable the beds and pillows are! I slept like a newborn baby! We will be back, thank you all for your exceptional service.

the outdoor area was clean and beautiful . the only thing that we were not pleased about was the bathroom . it wasn’t very clean

Exceptional

Was all good

Could use a restaurant for dinner Could use a shelf in the shower

Newly-renovated boutique hotel with clean and spacious room with ocean view. Hotel staff are helpful and location of hotel is convenient to many restaurants.

Exceptional

The staff is generally friendly. However, we asked for a simple candle for our son birthday and they all looked at us as if we are asking for the moon!

We enjoyed our staycation at this location. Walking distance to some great restaurants. The food at the hotel was great as well. Staff were helpful and polite. We traveled with a 1 year old and it was very comfortable. The crib worked out great. Would recommend and stay here again

Not helpful Had to my suitcase to the room by myself Had to come downstairs to pick the food I ordered My food was collected from the delivery driver and dump on a table outside the hotel nor the reception

Superb

El hotel está increíble aunque lo que me pareció demaciado y exajerado fueron los precios de las comidas de la piscina q pagar 50$ por unas hamburguesas con papitas y una piña colada 22$ era demaciado y no tienen muchas actividades para niños solo la piscina por lo demás todo nuevo y espectacular

Me gusto mucho que tienes la playa ahí listo y el servicio del area del pool y la playa bien , la habitaciones y el interior del hotel Bello! El area de la piscina si está un poco de cuidado. NO me gusto que me cobraron 110 $ por el parking y un feee del hotel Que debris star incluido en el pago.

Amazing

Loved our time at the sunny! Plenty of staff available to help with anything you needed! From check in to check out we had a great time!

Very clean and great staff

Good service, and great place to get rest and enjoy the pool and the beach.

Great place for families. This was our second stay this year and we will be back!

Our overall experience was enjoyable. We had an ocean view room that did not disappoint with the view! Every staff member we encountered was very friendly. My main dislike is that the property can be used with a resort pass. As this isn't a large resort, we were super disappointed that the pool was at max capacity by 12 on Saturday. There was seating at the beach but we were told it's a $35 fee for an umbrella. We are already paying a $50 daily resort fee and thought that if you are staying there, there should not be a charge. Later than evening as we were waiting for your car, all we saw was piles of people leaving that had spent the day there. I never thought that we wouldn't be able to use the pool at a resort we paid to stay at. The location on Sunny Isles Beach was very nice.

Property was clean but still going through renovations so spa closed. Some days you could use pool umbrellas and some days not because of light wind, not sure how they determine that because always slightly windy and umbrellas very sturdy. Also super annoyed with the extra 20% gratuity charges at restaurant and bar!

Property was clean but still going through renovations so spa closed. Some days you could use pool umbrellas and some days not because of light wind, not sure how they determine that because always slightly windy and umbrellas very sturdy. Also super annoyed with the extra 20% gratuity charges at restaurant and bar!

Amazing property , excellent staff ,

I will never stay at this property again. Staff is rude and very unprofessional. From the check in to the valet this place is poorly ran. I highly do not recommend. My towel rack falling off the wall and the paint chipping off was just the start of the disaster that was my stay. I travel all the time and this place I would never again. Dogs barking at night on my floor the list goes on.

Room was newly renovated. Staff were very friendly and helpful. Breakfast was pricey but good in the hotel. One thing to take note, the hotel allows non-guests to purchase a day pass to use their facilities. The pool was very crowded over the holiday weekend with a majority of the pool facilities being used by non-hotel guests as indicated by their red wrist bands. Would return on future stays.

The first night of our stay we did not have hot water. Hotel had issues with the boiler, apparently. Otherwise, it was nice and clean. The room was spacious, but the balcony was very tiny.

No microwave in the room

Beautiful location, the view was amazing! Loved the colorful patio pool area No microwave in the room

The views were incredible, and the access to the beach was amazing! The valet was a bit crowded and slow, the entrance to the hotel was over crowded with cars sometimes hard to get into the hotel. At times had to wait long time to get the car out. At times hard to get into the hotel and had to wait on a busy street to even pull up to the hotel. Something that needs to be addressed for sure.

The views were incredible, and the access to the beach was amazing! The valet was a bit crowded and slow, the entrance to the hotel was over crowded with cars sometimes hard to get into the hotel. At times had to wait long time to get the car out. At times hard to get into the hotel and had to wait on a busy street to even pull up to the hotel. Something that needs to be addressed for sure.

The valet lost our car keys and we were stuck at the hotel for 6 hours as they decided to still try to call a locksmith. Although, we told them it will not work as it is a fog key that needs to be specially programmed by the dealer. With it being a holiday, dealership is closed.

Room nice and Clean bathroom and of course we coming back again

Valet was stressful at times. Other times they were super helpful and fast.

The property was beautiful, and the bed was comfortable. They had a nice big tv which I enjoyed. Some of the streaming they offer is Pluto, Netflix, and Tubi. The staff was very helpful. There is no iron or ironing board but other than that it was great (they provide a steamer). I will definitely come again. .

Nice and beautiful hotel. Great location and amenities

The housekeeping were not that clean, the floor room was not clean which made my feet dirty and mess up the bed sheets, It was very obvious that the bed sheets were dirty but they never changed them. They didn’t replace the cups where I used for juice with clean one. I just don’t understand why I paid that much of money for this Hotel.

A

The Hotel was on a very good location on Collins Ave and opposite were the food shops and a very supermarket. The Hotel rooms were big and clean. No meals were included and the hotel charges were very expensive for breakfast and food. The hotel has hidden charges over the charges that you pay with booking.com. You have to put down a deposit of USD 500 and plus taxes and resort fees.

The Hotel was on a very good location on Collins Ave and opposite were the food shops and a very supermarket. The Hotel rooms were big and clean. No meals were included and the hotel charges were very expensive for breakfast and food. The hotel has hidden charges over the charges that you pay with booking.com. You have to put down a deposit of USD 500 and plus taxes and resort fees.

No complaints! Wonderful location!!!

Our room was perfect from the amenities to the view and balcony! The hotel staff was accommodating, polite and helpful. We loved the decor and style of the hotel and felt pampered and well taken care of during our stay. Would definitely go back!!

The front desk was amazing! Thank you for an amazing stay it was everything we needed and we will be back

The check in staff except Mathew who was brilliant

Beautiful The check in staff except Mathew who was brilliant

Gorgeous property, large rooms, excellent food in the bar. But, the prices after parking & resort fee & taxes doubled the price of the room.

Staff are very pleasant

Poll area great and service. No gym on premises

This hotel is gorgeous with pool and beach, helpful, pleasant staff, smoothies at lovebird cafe 10/10, beach clean, spacious room with partial ocean view and a relaxing lobby space.

Ok

The room had no furniture except a bed and couch. We were left with having to leave our clothes on the floor and furniture was missing from room. Have stayed prior and was not the case. They lied the whole time and we spent thousands of dollars at the property.

everything was very good , i will enjpy return again in the future

Excellent

Great

Great 4 day trip.

A few issues once we checked in but notified the front desk and all issues were corrected first thing the next morning and we were compensated for our issues. Had an amazing ocean view with a balcony (the furniture was a little uncomfortable). It is a great place for a weekend getaway we will definitely be returning.

La habitación muy bonita y cómoda, el hotel súper bello y las instalaciones excelentes, el aire de mi habitación no funcionó como esperaba pero de resto excelente

Very good

We had a amazing time, staff made us feel like we were at home.

Had an amazing experience staying at this hotel in Sunny Isles!

Pague vista al mar y no es vista al mar

Pague vista al mar y no es vista al mar

Exceptional

Todo estuvo muy bueno

Don’t book this property with Expedia.. The Sunny Hotel will not tell you until you arrive that they have transferred you into a different hotel .. and then you have no choice but to except or you’ll be stuck with no place to stay … they do not except 3rd party bookings

My husband and I stayed at The Sunny for our 4th anniversary trip. It was an amazing experience. I would definitely recommend!!

Great only lacked food options

Yes it was awesome

Todo el personal amable y atento, totalmente remodelado y me encanto la decoracion.

Room was nice, good location. Daily room service. Good pool and beach area.

I wish I could tell you how my stay was however, they bumped us to a different hotel without warning just 2 days before check in. We’ve had this reservation for months and because they haven’t finished their renovations they moved us and merely sent us an email stating our reservation would be honored at a different hotel. The rest of my family did not get this message so we had to stay at separate hotels. When I called to speak to someone they gave me a generic answer rather than telling me they could check on it or anything like that. At the end of the day I’m glad we got bumped because the Margaritaville Hollywood Beach Resort was way better! I’d give them 5 stars any day. I will never be booking with The Sunny again. Thanks to their incompetence I found a way better resort!

Enjoyable stay

Very clean. Newly remodeled. Great location next to a pier you can fish off also with a restaurant on it.

Amazing experience! Beautiful hotel, had so much fun staff was very nice!

Bad

Was a great stay. Seating options everywhere when it came to the pool and bar. Room was nice over looking the pool and beach.

Restaurant bartender was new but spoke so highly of the property and how she enjoyed working there but the quality of the food was subpar basic selection of cheeseburger and some potatoes bite but they served it like they really didn’t try hard that’s it

Exceptional

Excellent after remodeling

Two bedroom one room without windows

Beach and pool excellent but two bedroom one room without windows

Beautiful, peaceful, clean, everything I needed for a self car getaway!

Everything was wonderful. The staff was amazing

Beautiful lobby that smelled very good. The room was pretty and clean. The balcony was a little deceiving in photos it was pretty small and not comfortable to sit out there. Pool area was nice. Juliene restaurant on property for breakfast was ok, the food was good but service very slow. Overall it met expectations and the pool/view made it worth it.

Stunning interior design, but the service was terrible. Staff were rude, unprofessional, and acted like helping guests was a burden. You have to ask very specific questions just to get basic information. Beautiful place, disappointing experience.

Umbrella cost $35 for one day to use for beach

.

Very good

We had great experience with my family. Top notch hospitality. Food is great. We will be back again

I was only in town for work but it was a great stay. Would come back for pleasure to stay here

Cozy, clean and updated rooms!! Staff was super friendly and the view from the pool to the ocean was beautiful !! The poolside bar staff was spatacular!! The food was great as well as the coffee shop!! Our two young teenage boys had a great time as well !! We would definitely stay again ☀️

The housekeepers were lively and kind people. Im not sure if they were overworked, or just near retirement- but there was hair left in our room and cups and food was not removed.

Clean room, great staff, amazing beach view.

the remodeling is still on and the noise was terrible all day

Bartender Robert was amazing!

Good

Great pool and sea views. Facilities and staff top notch.

Nice cafe and coffee shop in the lobby. Excellent beach location. Beautiful pool with beautiful beach views with the outdoor poolside bar and food tiki

Right on the beach and newly renovated.

The sunny had one of the prettiest beach views I’ve ever seen. The outdoor amenities were perfect and pristine, and the staff was amazing.

This place was absolutely amazing. Anything and everything you would expect at a five star resort. I will not stay anywhere else next time I visit Miami. The only thing I would love, would be room service. But! That is not anything that takes away from how perfect this place is.

Beautiful property and very friendly staff. Great activities for the kids!

Bad

The rooms needed more lighting ....and hooks. Nothing to hold any bath towels etc...

Beautiful beachfront resort, friendly accommodating staff, super clean, intimate feeling, very family oriented, would definitely go back! We didn’t like that the umbrella wasn’t included on the beach and even though we checked in 3 people Into our room and everyone had to pay resort fee, there was only two beach loungers included per room. Also, online it is advertised that bicycles are available, however when we asked, nobody knew about the bikes. Construction was happening which was heard at times, but it didn’t other me all too much.

Beautiful beachfront resort, friendly accommodating staff, super clean, intimate feeling, very family oriented, would definitely go back! We didn’t like that the umbrella wasn’t included on the beach and even though we checked in 3 people Into our room and everyone had to pay resort fee, there was only two beach loungers included per room. Also, online it is advertised that bicycles are available, however when we asked, nobody knew about the bikes. Construction was happening which was heard at times, but it didn’t other me all too much.

I rarely ever write reviews and travel all the time. The amount of investment that went into this property and what they’ve done with it is mind blowing!!! Every aspect was 5 Diamond (not star). We will be going back again and again. From valet to all staff they were over the top. They have about 4-5 floors open now and are renovating all the old rooms! Don’t let any bad reviews fool you as this place is AWESOME!!!!!

The pool was very clean and the water was warm. The staff was very nice and professional

Very clean and updated property. Staff was super helpful and accommodating. A must stay!

Great hotel. Food options are limited but other than that it’s awesome

not my favorite very overpriced

Fife star

Open to soon Missing all services that Hotels at the Room Rate have

Sunny Hotel completely exceeded my expectations! The renovation is beyond gorgeous, modern, tasteful, and filled with the most beautiful sunny energy. It just feels good being there. Every detail is so well done, it’s chic without trying too hard. Already looking forward to my next stay!

The pool

A fantastic stay: service, cleanliness, and atmosphere. Room conditions: excellent—I would stay here again. Very good service at the pool. Excellent service at the lobby café. We only missed having more dining options, as the restaurant was under renovation.

We had an exquisite time! Miami at its finest. New Yorkers there to relax a few days and enjoy the sun!! Thank you The Sunny. We will be back!!

Bathroom not clean

There were some shops nearby, but nothing what we expected, there was not much within walking distance.

Pool area was great. And location is central near restaurants nearby.

The pool and beach were perfect. The food at the restaurant had a very limited food menu which was very disappointing. The location was ok. Ok restaurants and shops but it was a very busy area with lots of traffic and very loud.

Pool stud was rude. Room service was not accommodating. Shower had only hot water and low pressure.

The staff is top notch. Very well trained and they really go out of their way to make everything just right. I would say the hotel is 90% done. Still waiting for the restaurant to open. That will also enhance the poolside dining options as well. Go, you won’t regret it.

I could not sleep the whole night because the vanity mirror would not go off talk about not resting all night and having no sleep. I call the front desk they sent the technician and he said he can’t turn it off I went in the morning and let the manager know she smiled and said yes it’s not supposed to turn off worst night would not ever visit this hotel again

The pool itself could have been cleaner but the entirety of the pool area, including the staff, was great. Small but sufficient pool-food menu that could also be ordered in lieu of room service to-go. Cute coffee shop and the whole lobby was very nice and large. Rooms are small, but nice with comfortable beds. Bathroom doors need a way to be propped open!

a

Great staff. Very attentive and accommodating. This is our third visit here.

The property is under immense construction… its visible. Its palpable. Located on the beach is its primary attraction, consumer “first “ is secondary. Staff are wonderful, but overall its a “bumpy” ride.

Clean room friendly staff family friendly near the beach

The area itself was on the quieter side, which was nice, but admittedly, is quite far from many of the classic Miami attractions. Pool area is nice and beach on the property was also great to have access to so easily. The inside decor was quite beautiful. The room suites were very nice and clean, and again with good decor. The pool and beach areas were generally pretty poorly attended, it was unclear whether guests were supposed to grab their own towels and sit at an open spot or if they were supposed to be sat at a designated area by the staff (though all of the pool/beach staff were very kind whenever I did interact with them). I had quite a poor interaction with some of the front desk staff who were quite rude and curt with me, as they seemed to be overwhelmed with handling a small queue of customers, approximately 4 to 5 people or so. I was very disappointed in the fact that multiple times while showering the water completely stopped flowing and did not return for several minutes. Notably, the location was nice as it was on the quieter side and more relaxed for Miami, but it certainly quite far from many of the classic Miami attractions requiring expensive Uber or Lyft rides. This is not necessarily a problem, but should be more clearly advertised for transparency among travelers/those who will be booking.

The area itself was on the quieter side, which was nice, but admittedly, is quite far from many of the classic Miami attractions. Pool area is nice and beach on the property was also great to have access to so easily. The inside decor was quite beautiful. The room suites were very nice and clean, and again with good decor. The pool and beach areas were generally pretty poorly attended, it was unclear whether guests were supposed to grab their own towels and sit at an open spot or if they were supposed to be sat at a designated area by the staff (though all of the pool/beach staff were very kind whenever I did interact with them). I had quite a poor interaction with some of the front desk staff who were quite rude and curt with me, as they seemed to be overwhelmed with handling a small queue of customers, approximately 4 to 5 people or so. I was very disappointed in the fact that multiple times while showering the water completely stopped flowing and did not return for several minutes. Notably, the location was nice as it was on the quieter side and more relaxed for Miami, but it certainly quite far from many of the classic Miami attractions requiring expensive Uber or Lyft rides. This is not necessarily a problem, but should be more clearly advertised for transparency among travelers/those who will be booking.

Exceptional

Great stay! The hotel was clean & the staff were very accommodating and friendly. Highly recommend!

Clean staff was nice

Clean room. Great staff.

Passable

Unfortunately the hotel staff has not been caught up to speed with the new renovations that have been made. The hotel looks amazing, the cleanliness needs work. The staff is lost, hopefully they improve over time.

Beautiful hotel! The staff is wonderful!

Great experience. Would go again.

The renovations were well done however you can tell the team was not properly trained. There was no room service available, the floors of the rooms were not well cleaned and the service at the pool and beach were spotty.

Great staff, newish nice rooms and good location. Pool isn’t great but fine. Beware there is zero sound proofing at door, you hear everyone in hall all night long

Eve

We stayed at The Sunny for 2 days prior to a cruise. We ere pleasantly surprised to get upgraded to a 2 bedroom suite when we arrived. Everything was very clean and the beach and pool were lovely! The food at the Love bird cafe was very pricey so I would advise going somewhere else for food. There was still construction going on, on the lower levels but it didn’t bother us at all. The staff was very friendly and helpful. I would definitely stay here again!

Beautiful and clean Didn’t have a restaurant (did have a bar restaurant) but they are building one

Beautiful and clean Didn’t have a restaurant (did have a bar restaurant) but they are building one

Honestly, kindest staff, clean property, great food, helpful, fast friendly valet, zero complaints!

A beautiful place to relax, and everyone was friendly. The beach was calm and relaxing.

More food selection would be nice. The place was great.

Other than that the hotel was beautiful, the staff attentive except don’t call for room service, they won’t come help you. Would stay there again.

Exceptional

Door locked my kid in for half hour and then broke again! Just not ready for people.

Close to beach and walkway tramway station in front of building (free)

Superb

It was good, clean rooms and helpful staff. We didn't get to use the pool or outside area because it was too windy

When this property is fully renovated it will be fantastic! Rooms are spacious. Having a few more options in the cafe would be nice. Staff was great! Would definitely return.

The room was clean and as advertised. The staff, especially at the front desk, were warm and inviting. The pool area and beach front were well maintained and relaxing. The drinks were on the pricy side, but good. The food at the per restaurant and served on the beach was shockingly sub-par for variety and uniqueness. However, it was still delicious. Highly recommend getting some new menus. Overall, relaxing & fun.

They need more food options

Thing missing from our stay

Location and the lobby is beautiful. Very well renovated, feels mostly like new construction. The pool area and beach are amazing! It was not ready to be honest, restaurant was not open and rooms still need touchups.

Location and the lobby is beautiful. Very well renovated, feels mostly like new construction. The pool area and beach are amazing! It was not ready to be honest, restaurant was not open and rooms still need touchups.

Great location, nice pool. Easy access to beach.

Yes

Great location !

Rooms and property are lovely. Fun and updated! Some staff were great and a few were RUDE!!!! Our check in staff were the best!! The valet ataff were so kind. And Ray the pool bartender was wonderful! The Lovebirds cafe baristas were awesome also! The checkout staff were sooooo rude and stuck up on 3/17!

All was perfect except some construction that was making noise during the day.

Room clean but there was hardly no cold water mainly scalding water and leaked out onto the floor. No restaurants on the facility just a tiki bar that got their food from the pier bar. Excellent staff. Outdoor pool wonderful. If you call Marshalls shopping then that’s what you got.

The restaurant was closed. There is no room service. Construction noise started too early in the mornings.

This property is not prepared for guests yet. There is no reason to charge a resort fee for a “resort” with absolutely no amenities. There is only a cafe that has 10$ coffees and a few pre made fast food options. No matter how many people you are, you only are allowed two beach chairs. The menu on the website is the small menu at the pier restaurant, the property itself does not have a restaurant. Staff is not helpful or knowledgeable. Have multiple charges on my credit card that make no sense. This place has a long way to go. Not to mention, the noise of construction is very annoying. This place should figure it all out, close, and open again when it’s ready.

The poolside was pleasant with comfortable seating. Your staff was very accommodating, especially Ray who worked at the poolside. I would like to see a restaurant on the premises that serves breakfast and dinner

I found the pool was very relaxing and you had comfortable seating. The staff was accommodating, especially Ray in poolside service. I do recommend a restaurant on the premise.

Superb

The location is great and the pool and privet beach are great. The best was the service the people there are really great and positive and helpful We arrived before they had the options of breakfast and gym in renovation It will be perfect once there is breakfast and more food options in general

Very clean and excellent customer service.

Great staff

Yes, spotless

The $23 drinks are disgusting, half-full and are mostly ice. There are very minimal food options at the pool bar and they are all $20. The barbecue is gone, they basically have salad/chips/sushi. The pier restaurant has terrible tasting food and the service is awful. They advertise 4 restaurants, but there is only one actual functioning restaurant on site which is the pier restaurant. The umbrellas at the beach are $30 and very small. The couches at the pool are $250 and the sun is gone at the pool by 1pm. The gym is not open, but you get access to the one across the street which is pretty decent. Every ice machine is broken, no room service available. Overall, this place is now ruined since Hilton purchased it. Stupidly overpriced and zero amenities to back it up. We were also given the wrong room upon check-in, very embarrassing. The girl at the desk did not care that this occurred whatsoever. 20% gratuity is also added to everything and they don’t tell you that.. so beware. Ya, this place now sucks so don’t book it.

Staff was exceptional Property was spotless people always cleaning Pool and beach attendants were great Pool and beach perfect Room could use black out shades Construction noise Coffee shop in lobby could open earlier for us early risers other than that very pleased with our stay We usually go to south beach but this is much more laidback

Clean rooms, beautiful facilities, friendly and helpful staff. My family didn't want to leave!

Property was under very loud construction, making it impossible to sleep or work in the room past 8 AM. The gym was also under construction and unavailable. The walls were super thin, such that we could hear every word of conversations in the next room. Restaurant and food service was extremely limited. And to top it off, paid extra for an Ocean view room, yet the main view was of the parking structure next door - coincidentally also under construction. This hotel is just not ready for occupancy. It should not be accepting bookings until it is.

Brand new hotel, with brand new hotel prices, yet no restaurant, gym or spa. Valet left funky pot smell in my car. Not worth the price, maybe when it’s finished. AC is positioned behind the TV so can’t see what’s the setting and have to guess it, not at all what you’re expecting at the price range.

I am currently still here because I got snowed out of nyc during the blizzard. I have literally no complaints about this hotel at all except for a few small things. There are really no places to hang towels in the bathroom, or a shelf or anywhere to put your shampoo in the showers. Other then that the hotel is very cute and clean. The staff is friendly. They give got free unlimited waters at the front desk. There is food lacking but there are tons of restaurants walking distance, as well as a cvs and a supermarket. You can uber anywhere as well. I would return for a cheap stay in Miami as everywhere else to stay is $$$$$$

While the rooms are comfortable. I was told I had a $100 for each room i booked in food credit ( we booked two rooms) so naturally as anyone would do, we made sure to spend that credit. When I checked out the next day this wasn’t the case and they told me I didn’t actually have that credit. Never in the hundreds of hotels I have stayed in was I told a certain amenity or extra was included, used it and then it was rescinded. This is just bad professionalism, felt a bit like a scam and left a bad taste in my mouth for a hotel that treats their guests like this

The room was great and the staff was wonderful. The issue was with the loud construction.going on from 7:30 am to 5:00 pm daily., plus no restaurant and gym closed.

BEST EXPERINENCE EVER!!!!!!!!!

We had a good stay

The room is all new and clean. They are in the middle of refurbishing the hotel. However, they are making some mistakes with the new design. The new design of the shower leaves a gap between the doors and water gets out to the floor. There are loose pipes inside the bathroom wall that make banging noises at all hours. They have decided not to have microwaves in the room. There is a space inside the TV stand that appears it may hold a mini fridge at some point, but there was not one while I was there. They have restaurants that I did not use, because there are many restaurants, walking distance, in the mall across the street. Also, there is a CVS and grocery store in the mall. They have a great swimming pool, and the beach is right out the back doors. The actual main reason I was there, was for the Haulover Beach nude beach that is only a one mile walk from the hotel.

All of it was really great. Couple minor suggestions, the motion sensor light inside the room by door is not necessary and annoying in the middle of the night. add an over head or additional lighting in the rooms.

Lovely renovated spaces. Very helpful and friendly staff. Very comfortable room. Great area close to great restaurants. Access to the Kodiak gym across the street while theirs is getting the finishing touches was fantastic!

Excellent

Loved it, beautiful hotel just need to work a few quirks out with service but overall great stay!

Good location, hotel is still under construction as they noted

The room was nice but the bathroom needs a vent, hooks for towels and a shelf in the shower. Also it was freezing in that bedroom and I could not regulate the thermostat. Housekeeping took forever to come and there under construction and it was loud at times with only one elevator in use

Everything about this hotel was first rate. From the valet, to the check-in, to the atrium/lobby, to the rooms. Everything was amazing.

The room was perfect! The staff was very polite and kind. We will definitely be back- beautiful place

Room perfect , brand new , nice furnitures,breathtaking view , nice location 1min walk from the pier !

Our keys didn’t work the first night and front desk staff was rude. Also the construction was loud and annoying. All other staff, beach, pool, Adam Scott at front desk, LoveBirds cafe were great.

great progress on reno

Location and staff Construction noise Several leaks in bathroom-shower left a puddle on floor Housekeeping inconsistent

Staff excellent. Room clean. The rooms are smallish, and the hotel desperately needs a real restaurant. Besides that, Pool and beach are great, location is good.

Shortly after check-in, we had a scary experience in the elevator. The elevator stopped and we were stuck for 30+ minutes with no power—no ability to call, and no movement. It honestly triggered my biggest fear. When we finally got out, no one followed up with us or checked in, which felt really surprising after something like that. We tried to reset by heading to the pool area. Since it was raining, a kind server offered to take our order so we could calm down and eat (thank you!). After ordering, two staff members approached us and told us we had to move because a wedding rehearsal was about to take place there. We stayed, informed our server, and finished our meal—but being asked to move like that after the elevator incident was frustrating. We asked to be moved to a lower floor because I didn’t feel comfortable getting back in the elevator. We were told it wasn’t possible. Construction was also happening, and while I own a resort so I understand renovations firsthand, our room should not have been occupied by guests during that level of noise. We couldn’t even take a nap—the noise was all around us. I want to give major recognition to Adam—he was a HUGE help throughout our stay and truly did everything he could. He arranged a credit for us, which

Staff were really friendly and polite ( Alex at the beach !!) thanks

Yes

We arrived in the middle of a renovation. The staff was pleased to tell us we were the first people to stay in one of the newly renovated room on 8. The effect of that was strong paint fumes, a toilet that leaked all night and a shower that leaked in the morning. Where the ice and water machine was indicated was a alcove stubbed out for plumbing and electrical. The room was large, pleasant and well-decorated with a great ocean view. The staff was courteous and friendly. The entrance, lobby, and pool/beach area was resort-quality. I never found the four restaurants advertised on Expedia. There was a breakfast pastry kiosk on the property. For dining we were directed to an off-property restaurant with a great view and a limited, over-priced, low-quality menu. You conspired with Expedia to bury charges. Expedia proudly claims the price they show is the price you pay. At checkout, the clerk informed me he would be collecting and additional $56 "resort fee." I asked about that and he said if I checked the Expedia page, in small letters on the bottom right was a note that added, "$50 dollar fee collected on sight." A business that operates without integrity in that manner is enough to be a deal-breaker for me forever. It will be a nice place when fixed up, but you are not offering something so wonderful and rare that it can't be found elsewhere.

Awesome

The pool and the beach were extremely convenient, and we spent most of our 3-day trip relaxing in both areas. I understand the need for the hotel to upcharge extras (umbrellas; cabanas; extra-cushy seats) although I'd suggest making it clearer that those aren't free. The hotel staff had to keep approaching people to tell them to get off the special seats, and it was clear that the guests didn't realize it was an extra cost. Slightly awkward. We enjoyed the fact that we could cross the street and eat at a wide array of very close, non-touristy, reasonably-priced restaurants. The orange juice in the lobby was a very nice tough and on brand. Of course, the best part was that The Sunny was 70 degrees warmer than back home! Thanks for a nice winter getaway!

The room was very aesthetically pleasing. The staff was kind and very helpful. I would definitely be returning to the sunny when visiting Miami!

The Sunny hotel is absolutely beautiful, the staff were amazing and very accommodating. My daughter and I really enjoyed ourselves at this hotel. It’s a must stay whenever I’m in Miami.

The hotel is amazing and the beach views from those rooms are incredible. Only downside is how far North it is but if you make time it’s worth it for the vibe, service, and comfort.

Beautiful, newly renovated property. Staff were courteous and helpful at every point of interaction. Great location. Still under some updating from the food scene perspective, looking forward to checking out the restaurants when completed!

The hotel is very new, which is nice. But many amenities were not yet available and they should have been forthcoming about that. No onsite gym and the main restaurant / bar was not ready yet. Very little food and drink options available and what was available was insanely priced.

Lobby, beds were comfortable. Room size, my fav was the bathroom lighting, the gold Kohler fixtures, the handheld and ceiling showerhead options, the pressure was great, the water got hot, the pool and beach were perfect.Walkable to many stores and food options, cvs Walgreens Starbucks you name it it was across the street. I did not want to leave. Staff was friendly and went out of their way ro help and did it with a smile and genuinely. The valet was fast and friendly. The hotel gave a free pass to a nice gym across the street and I had the best workouts ive ever had while on vacation. Their gym is not quite open yet. The lobby bathrooms were beautiful too. I really really hope they can maintain the newness, the freshness and the niceness of this newly refurbished hotel in the years to come so it will not become another one of the hotel chains who are charging thousands a week for old dirty outdated rooms. This place is amazing and I will come back!! I didnt like CARPET in our room! Its a brand new room and I was surprised to see a carpet for flooring. It was stained and the floor beneath it was uneven and hard, there was no padding below the carpet. The housekeeping could be a bit more detailed and leave regular coffee(i had 4 pwcks of decaf and no reg and also no creamer and 2 sugars) and clean the bathroom floors and glass doors but otherwise they were wonderful. All I had to do was call down and they fulfilled the request quickly. Also sheets were scratchy. I wore full pj's to bed as to not feel the sheets scratching my skin. These are just picky things so did not detract from my 5 star review bc everything else was amazing and completely worth the high price to stay on the beach.

While not a perfect stay, the staff made it right. Very kind and courteous. We enjoyed our stay overall!

Front desk and valet were accommodating. -able to obtain a late check out and early check in. -stored our rented bikes. (They were supposed to have some on site but helped set up a rental) Food by pool/beach was great! The drinks were a bit overpriced though. Renovated rooms were very nice- I’d suggest fitted sheets in the future though. Great bath products. Would have loved if the Reno’s included a hot tub. Only 3-4 of the top floors are completed but you don’t feel the Reno’s on other floors at all. They do a good job of making it feel quite done. I’ll be curious how busy the pool/beach gets when all floors are occupied. We stayed for a week at a great price and overall had an amazing time there and would come back.

- Room were lovely and clean. - Accessibility was great. Everything in walking distance. - Ambience was Beautiful. - Had an amazing vacation!

Wish there were more amenities

The place is absolutely gorgeous freshly remodeled. staff is kind and courteous. Definitely be back.

Great staff, great service. Rooms and lobby are newly remodeled but that's it, everything else is old but in decent condition. Elevators were old, slow, and dirty. The rooms are very nice, with nice looking new fixtures and such but the craftsmanship of the remodel was cheap, and poorly executed. Painted over anything and everything, painted over door hinges and the grease on the hinges, don't look closely at the remodel and you'll be fine. After a few months it will get beat up quickly. Very nice location, beach was awesome and very nice pool. Only 3 of the 11 floors were open so it wasn't crowded. Once all the floors are finished, the pool area will be way too small for all the guests, will be crazy crowded. We got a great deal, was a great stay but will be different in the coming months.

Our stay at The Sunny was wonderful! The rooms and facilities are brand new (you can almost smell the fresh paint) and there were many thoughtful touches (like fresh orange juice in the lobby) that made our stay truly memorable. The staff goes above and beyond to be accommodating/ especially the pool / beach staff. Ein brought tubes and boogie boards for my kids and spent extra time ensuring my kids had all they needed so we could all enjoy the day. Would definitely stay again!!

Very pleasurable experience

The room was cold, the spa, the gym and the restaurant were not open.

The room was excellent. The food was amazing. And Ean was phenomenal staff member who took amazing care of us. We will be back!!

I do want to give a shout out to the older Spanish woman that worked at the little cafe, that lady worked her. But off and was very pleasant.

We did not have any indication prior to booking that the hotel is under renovation. There was construction noise and we were unable to rest during the day. No ice makers on any of the floors. The pullout required maintenance staff to “unwrap” when we arrived exhausted and late. It had no bedding. No refrigerator in room, I had to request it and our food went bad. In addition, I understand this was an ocean view room but the direct view from the balcony is that of construction and noise (again) on the high rise. I would not have booked here had these issues been apparent. On a positive note, the staff, in particular the lobby staff, are very nice.

Nothing

The staff was incredibly friendly—from the front desk, to the room attendants. Everyone was helpful and genuine, which I felt was unusual as you’d expect someone to be having a bad day, but that was not the case. Everyone was happy and excited to assist. The remodel was gorgeous, and the lobby had me wandering around looking at all the details and beautiful artwork. The complimentary fresh-squeezed Florida OJ was a very nice touch in the lobby too. Obviously, the pier was fun to walk on, but unfortunately, I came on the coldest weekend and wasn’t able to use the pool, beach, or outdoor amenities. The room was very comfortable and beautiful as well. My only two complaints are that the hot water pipes ran right behind my room and rattled both nights, but luckily, I was able to sleep better the second night. The second issue was that the motion light detector kept going on and off unnecessarily in the front hall and bathroom. Luckily, I was able to fix it with a piece of painter’s tape, but both issues were not solvable at the moment by the engineer but said would be addressed after I checked out. Overall, I’d give a 9.3 out of 10 and would highly recommend it and would absolutely stay again.

I was so excited to be given a brand-new room—I was actually the very first guest! Everything felt fresh, spotless, and thoughtfully designed. Such a special stay. The staff was incredibly kind and even accommodated a later checkout, which I really appreciated.

The positives bed was comfy. Room was nice. The lobby was beautiful, the cafe was great. The girls at cafe were awesome. The robes in room were a nice touch. Hopefully, they work out the kinks. I wont stay here ever again. After, them trying to put four grand on my credit card. The elevators only 2 were working. Went to swim could not locate were to retreive towels. Restaurant not open yet. The one open not a great selection. They should have waited before letting guests stay.

Nettes Hotel aber noch Hälfte in Renovierung Phase. Viel Lärm ab 08.00 Morgens. Daneben wird auch ein Gebäude renoviert. Das Hotel ist super. Guter Pool und Strand. Ich denke bis Juni 2026 geht noch die Renovierung. Ansonsten ist es klasse.

The room was spotless and very comfortable. The staff was incredibly friendly and helpful from check-in to check-out. The amenities were well-maintained and made our stay even more enjoyable. I would definitely stay here again and highly recommend this place!”

This hotel is worth going!! BRAND NEW SPOTLESS CLEAN HOTEL!! As we checked in the hotel we got some fresh squeezed orange juice and extra nice staff! Rooms are so nice and lobby is incredible gorgeous with every kind of detail it may have such as games and books! Pool is gorgeous and excellent service! As well as beech with beach chairs towels and all u need! worth every penny!

Clean

Room was newly renovated, clean. A few issues with new items, but the staff was outstanding in getting things resolved.

The beach was stunning, and having a balcony to wake up in the morning and listen to the ocean was incredibly relaxing—it honestly felt like a dream. The hotel is currently remodeling some areas, and I’m really looking forward to going back and experiencing the spaces that weren’t quite ready yet, like the restaurant in the main hall. Overall, the entire experience was fantastic. I would definitely recommend this hotel and would absolutely go back

Spent my birthday there with my family. The Sunny is a VIBE. Excellent service from the staff from the moment you enter the stylish, freshly renovated digs. We enjoyed meeting the staff Kelly, Noelia and Kiora. The food and drinks are excellent. Great stay for people of all ages!

The hotel was really nice, the service was 11/10 and my favorite part was the view of the pool at night with the ocean in the back. Beautiful!

Very friendly. Newly remodeling. Will stay again for sure

Excellent

Me cancelaron el hotel porque estaba lleno

Limpia

We booked our stay online thru Expedia in July. We arrived at 10 pm the day of our check in to be met at the door with the owner telling us they are closed due to a fire three months ago. We dispute the charges with Expedia and the Sunny refused to refund our money (according to) expedia. I am upset with Expedia as well. Had to call my credit card company and dispute the charges the lady with credit card company was appalled at the failure all the way around as well as we were

Clean room , good staff