The Fairwind Hotel

The staff are great, the air conditioning had a terrible noise and the furniture is too old

Good location but not quite

One of the best!!! We’ll be back soon

Staff was amazing , location was awesome!! Highly recommend

What happened to this hotel? I traveled here several times and was great. This time was terrible. Unkept property with broken beds and doors, safety concerns with anyone getting into the hotel. The homeless and drunk people that are not guests hang on the patio often and have access to elevators. Front desk doesn’t care about nothing and also cockroaches in the rooms coming from all places. Sorry but I’m not coming back. What a shame because is a great location.

Perfect location; close to the beach and restaurants. Staff is really helpful. The bar and restaurant is beautiful.

The staff are incredibly friendly and welcoming, the location is perfect, and despite being in the heart of all the action, I was still able to get a great night’s sleep without being disturbed by outside noise. The hotel is within walking distance of countless restaurants, shops, and attractions, and the beach is only about a two-minute walk away. One of my favorite features is the rooftop pool, which is always clean, well-maintained, and a great place to relax. I highly recommend Fairwind Hotel to anyone looking for a comfortable, clean, and convenient place to stay in Miami Beach. I will definitely be returning again!

Everything. Nice and polite

Exceptional

We’ve stayed here four or five times. It’s very close to the beach, restaurants, and shopping. We enjoy our stay.

Clean and centrally located property. Staff is AWESOME; friendly and helpful! The street level bar and restaurant provided a range of options and the presentation (food/drinks) was great!!! A definite return to this property!!

It was ok. My didn’t clean my room daily. Rooms are small compared to pictures. Bar and restaurant was great.

I was very disappointed on my last day . After a long day out on Monday we came back and went to the pool . We had a great time and planned to spend our entire day on Tues relaxing by the pool. Upon our return Monday evening there was a sign stating the pool would be closed due to "maintenance " on June 9th & 10th. It was very sudden this notice was posted, no advance notice , nothing . It was very disappointing. We were told the "sister" hotel had no pool .The beach was in bad condition, so we couldn't swim .The temperature was close to 90°. This was very unfair . I doubt if we will be returning and we were returning customers . I feel for the price we pay here we can go to a better hotel . This is not good customer service . We couldn't enjoy the last day .

I found blood on the mattress cover and roaches on the night stand. They clean the room everyday and the staffs were very friendly. The hotel is near the beach and a restaurants. Great location

The pictures are enhanced.

everything was perfect! room was clean and staff was great

Exceptional

The location is PERFECT!! And the atmosphere is nice. The property just feels so outdated and needs a major renovation.

The first room I got was nasty. Bugs and sand on the floor. The manager was nice enough to change my room. I wouldn’t recommend this hotel unless you’re on a tight budget. It’s just not my style. Very outdated, smaller than the pictures show and the food and drinks are priced as if this is a 4 star hotel. The front desk staff was the best experience there.

Superb

Was pretty good I

Very good

I will comeback..!! Keep the good work..!! 👋👏👍

we've stayed here a few times, great location, good service, friendly staff. ideal if you need a getaway on a budget.

Clean room, but the curtain only half closed and you directly face others rooms who can look right in. Ot lacks privacy. It missed the normal little things like lotion, qtips, cotton swabs…. Just the little things that make it comfortable and we’ve come to expect from basics in a hotel room.

Responsive on a timely manner…

Great location and great stay.

Exceptional

Friendly and helpful staff! Bar was great. 20% off partnering restaurants at property.

Very good

best location, best vibe for Miami South Beach. Hotel looks good only in pictures, staff is saving the hotel, room service negative, they don't know english, qif you want a coffee learn spanish. Hotel needs renovation to be a Miami South beach hotel.

The bar was on point all the guys was great they did an amazing job especially Francisco took good care of definitely coming back!! Got to watch my OKC Thunder game 7

Beautiful space! Very modern! Great pool. N/A

Beautiful space! Very modern! Great pool. N/A

Superb

Beautiful property! Rooms were big and also really clean! The pool was nice also. The restaurant at the hotel was top tier! The food was delicious and worth every penny! Even better they give a 20% discount to guests staying at the hotel!

Good

Great location and great rooftop pool! The beds were noisy and hard.

Great location and great rooftop pool! The beds were noisy and hard.

I stay at the hotel was great, I noticed no new furniture-outdated, no bar set up in the room, and no microwave

Great spot

My experience at the Fairwind was awesome. The staff was great and they really helped me out. I had to change my travel date and they helped without any pushback and were very accommodating. I also like the rooftop pool and the bartender. I forgot her name, but she was awesome as well. They also made my checkout process very easy as I had to leave out very early. Special thanks to Paulo and the front desk staff. I will be coming back.

Everything great price good staff! Great communication

Exceptional

Everything great price good staff! Great communication

Cons: Room could use some upgrades and better lighting; couldn’t figure out how to use the safe; couldn’t get the balcony door to lock properly so I felt a little nervous about that; they need to provide some type of umbrellas or cover for the pool chairs to help protect from the sun.

The room was great, clean, and perfect location for getting on ocean drive. The restaurant was wonderful. Would definitely book again!!

The staff was very help, location was great. Room was clean.

It was peaceful The parking situation

How clean it was The small elevator

Very good

It was peaceful The parking situation

How clean it was The small elevator

Hotel has great location In of the middle of south beach close to all the restaurants and walking distance from the beach. Some areas are outdated and could use some renovations. Rooms are clean and spacious. The only concern is the safety where everyone can get to the floors with no key required to use the elevator. Especially the back elevator where you don’t need to go through the lobby. I think that should be fixed amid what’s going now days. Also no complimentary water thats a turn off too. Also valet is $40 overnight till 2:30pm. It’s good hotel over all

Great hotel!!!!

Love it

The startling construction noise at 7:30 am 2/3 mornings was not good. The restaurant waitress was horrible! While the construction noise was happening next to our room i wanted to sit in the shade to read. The hostess said i could ( 9am ish) the place was empty. A very rude mean woman came and told me i couldn’t sit there. So rude about it. We were going to eat there but said no way! Took our additional money elsewhere.

Atmosphere a vibe. Convenient location. Great accommodations.

Great location close to trolley stop, restaurants, beach and clubs. Beautiful art deco building. Music stayed on too late. Rooftop pool was fantastic but closing hours were inconsistent. Shower could use some sort of shelf.

Clean and close to everything

Very good

Atmosphere a vibe. Convenient location. Great accommodations.

Pool area was mediocre pool had lil algae and cloudy. Other than that. It was pretty good.

Came for a girl’s trip with my bestie and we had such a great time! The hotel is close to everything and minutes from the beach. The staff is very friendly and always willing to help. The hotel restaurant was such a good time as well and the drink options are awesome! Rooftop pool is on the small size and there is no shade but there is another rooftop higher up with lots of shade and tanning beds. If there was one thing they would improve on, I would say it would be nice to be able to rent umbrellas for the beach through the hotel. Overall we had a fantastic trip and can’t wait to come back!

Great staff

The staff was very accommodating. They let us in our room super early and held our luggage until our flight home. Right in the center of everything and very close to the beach. Would definitely stay again.

Cons: The hotel has potential but the walls are super thin, they play the exact same electronic music outside daily, and nobody monitors the pool- people were smoking weed up there.

Great hotel and great location, will return

Good

Bad

Clean is ok, iron no good,

The only negatives were that the beds were a bit uncomfortable, and I would have loved for beach chairs to be included since a resort fee is charged. Other than that, I truly enjoyed my stay and would definitely rent here again. Definitely recommend the garden rooms

Staff- 10 Room- 6 need remodeling Amenities- 6 need updates Outside Bar- 10 Our staycation was overall great. Hopefully, in the near future, this hotel will undergo some renovations.

Location was great, rooms, staff, entertainment, food ??. N/A

The area is perfect

The location was great very central easy to walk about. Staff were helpful and friendly

The area is perfect

Location was great, rooms, staff, entertainment, food N/A

Staff helpful and accommodating. Walkable area near a lot of stuff.

The location was perfect. It is connected to a restaurant that offers a discount to hotel guests. I really enjoyed the rooftop lounge area, and the pool was nice. The television remote only worked when it wanted to. Overall, nothing can really beat the location. It is a block up from the beach and a 10-minute walk to Espanola Way. There were restaurants and bars everywhere. It was close to the visitor center if you were interested in tours and such. The staff was helpful. I really only wish there were a small shelf in the shower to put my products on, but that's about it. I wanted time away to relax and the hotel was perfect for that.

Property is a bit older but very convenient.

In a great location , lovely hotel , staff very nice and helpful , beautiful rooms , rooftop pool very nice Nothing at all

The staff was super friendly from the start. I was being able to check in at noon and they even personally walked us to the correct elevator that led to our room. I got the room with the terrace which was super cute, to have your own little terrace to lay out and tan during the day or relax with a drink during sunset. The room had everything needed minus a microwave which I wish it did. Room service is available and the food was really good, dinner time in the courtyard was quite popular especially on the weekends where they had an DJ and entertainment. They also had a pool party on weekends so do expect it to be loud and festive. It’s a block from beaches, restaurants, and the all LGBTQ+ establishments/beach. Definitely my new favorite spot in south beach

Exceptional

Nice place. Clean. Friendly staff. Enjoyed my stay.

location was loud

room was nice location was loud

Beach access is very close and convenient. It’s a fun place to stay in the heart of all the action without being directly on Ocean Boulevard. Unfortunately the pool closes early at 8pm and wish it would stay open until 10pm at least. The bathroom is also small with a lack of hooks or bars to hang the wet towels. We still love this hotel and have been there twice already.

It was great for a one night weekend in South Beach. I wish they would have had more hooks or hangers for towels. They also could have used a few more outlets for phone chargers.

Great stay 10/10 recommend

Exceptional

Passable

Everything was in walking distance and the vibes was good

Great Hotel, Rooms were super clean, Bed Comphy and shower was perfect.

My original room was infested with small translucent spider-like insects (searched on Google and it may have been either mites or bed bugs yet to feed) My replacement room was clean. The iron didn't work. There's no microwaves on the property nor any ice machines. To obtain ice, you need to go outside to the bar. The guest elevator is separate, WITHOUT ac!! Very slow and small. I thought it was going to break each time using it and the inspection was expired by 2 months. The corridors are only the width of a person and again lacked ac. The sink is exposed within the room,leaving the "bathroom " as nothing more than a toilet closet with a shower, again the width of a person. The phone doesn't work to call the front desk. I had to call separately from my cell and hope someone answered, usually 3-4x. The towels were hard, as well as the toilet paper. This hotel reminded me more of a motel than a hotel. Location is pristine though, very walkable! The ac was cold but unable to be controlled. I wouldn't recommend.

G

I did not expect my room to be incredibly small. It says sound proof rooms but you can literally hear everything from inside your room in the hall. The pictures compared to what we received was not expected at all. The windows had missing parts and the ac you can barely feel it.

Good location. Pool, restaurant, every thing there. Noise insulation is non existent. Bed is on rolls?

Loved the location and the hotel. However, the pool was heated so on hot days it literally felt like a hot tub and was not refreshing. Other than that, the staff were extremely friendly and the hotel was clean and had everything we needed.

The terrace room and hotel at the Fairwind on Collins was clean and comfortable..the staff was great the views are beautiful the pool is amazing..only thing they need is room service lol..I loved that was 2 mins away from the beach… everything I needed surrounded the hotel…great stay…anybody going to south beach…you can’t lose with the fairwind

Had a great time! Room was nice and everything from the beach to restaurants was in walking distance.

Really friendly staff. Great location

Staff members were extremely helpful. Bar staff were very nice.

It was nice

It was located right in the middle of everything. Friendly hardworking staff that made sure the trip was perfect

I think the hotel should offer free breakfast, but look like a number of hotels on collins avenue did not.

Good location friendly staff The pool was like so hot it wasn’t swim able The room was extremely small but very clean

The location is very good as is the overall look of the hotel. However the room we were given for the first night of our stay was unacceptable.. The room we were given on checkin was a shoe box with two small ventilation windows above head height, it felt like a prison cell. There was no wardrobe or hanging space for clothes. The staff were embarrassed and manager was very apologetic but said the property was fully occupied that night. We were given the best room available for the second night and assistance in moving rooms, however I booked this hotel over 9 months in advance and this should not have happened. Rooms with a letter B are annexes to main rooms for family’s and should not be allocated to guests as main rooms. In addition to the room issue, the fire alarm went off at 5am on the second morning and whole hotel had to evacuate into the street in the rain. The fire crew attended and reset the alarm which then went off a further twice during the next 20 minutes.

Resort fee $35/night

Exceptional

Exceptional

Clean room. Stayed 1 night before our cruise short walk to the beach. Rooftop pool was amazing and so was the bartender

Very responsive staff. They were able to help in all cases. We really appreciate that when we arrived early we could leave our suitcases in storage until the room was ready, and go to the beach ourselves. Also on the last day after checking out we were able to use the hotel pool (they also gave us towels) until the evening flight. Many thanks to Romina, Liz and Yoandri! Everything was fine

Entry to the hotel stinks. Was not able to get an early check in but was able to use the pool while we waited. The toilet in the room would not flush. The little piece was broken. Pool was fine, cool being up on the roof with a mini bar. Location is great, right behind mangos

Rooms are super small Staff gets 6 out of 10 Pool was nice but only goes to 5ft

The Fairwind was awesome staff was super helpful, room was perfect and clean. 2 min walk to the beach

Superb

Cons: Not really a family vibe, although we had kids and it was fine. Music was loud until late and the walls were thin so we woke up from the kid in the next room in the middle of the night. Seems more geared to

Room was clean. Hotel was close to beach

Nice place. Friendly staff. Very close to the beach.

This is my second time staying at this hotel, I have no complaints. Everyone was very helpful. This hotel is close to everything on South beach.

This is georgos

Itp was great

Nothing at all an they take forever to get your vehicle

The restaurant at the hotel We had a ac leak that woke us up our first night, the second night the fire alarm went off and woke us up at 6am

The property was huge. Clean, They were still fixing the hotel. The open concept of the hotel.

The property was huge. Clean, They were still fixing the hotel. The open concept of the hotel.

Location is close to the beach and Ocean drive We couldn`t lower the fan of the aircon

The restaurant at the hotel We had a ac leak that woke us up our first night, the second night the fire alarm went off and woke us up at 6am

My only issue was how things were spaced out. I was in a very large king room with a balcony, which was wonderful, but there was no actual seats. Just a couch which was fine but faced a wall, not even the TV. When I needed to do a little work, I had to do it on the bed as there was no chair to sit anywhere near a table. Just the 2 small chairs on the balcony. There was plenty of space to add a chair.

We had a suite with a tub and it was very large but the bath tub was dirty. Overall the room was nice but the tub being dirty threw us off a bit. Pool was very small but was a rooftop which was nice. Good for the price and great location but nothing spectacular.

Great lounge area and pool (they shouldn’t heat it) on the rooftop Rooms are clean and quiet My phone charger got lifted by the cleaning crew. They took it seriously and Alex went out and bought me another and saved

Room smelled like smoke. Did not like that at all.

Room smelled like smoke. Did not like that at all.

Superb

The location is so central! A step away from Ocean Drive and the main local amenities. Night vibe was cool.

And dark, sheets rough, pillow’s flimsy Not happy at all The pool area poorly maintained Alcohol selection very limited Pool is very hot water. The whole experience was terrible

Great staff at both the greeting and the bartenders

Extremely friendly staff. Great location. Would stay again.

We were sold this establishment as "family-friendly". It definetly is not. The music coming from the restaurant is extremely loud until 1h30 am during the weekend and around 11h30 pm during week days. My 3 years old couldnt nap and didn't fall asleep before midnight on both nights we were there because of the music level. The pool is uncovered and the water is boiling hot. There are nowhere to get shade on the rooftop. The "crowd" is mainly adults that want to party until dawn and suround the pool completely drunk during the weekend. On the other hand, the employees were always welcoming and the premises were mostly clean (other than the pool who was very dirty).

Perfect location minutes from the beach 🏖️

The property was in a very convenient location. Being with my smoker friend, her cigarettes were a must have and e we didn’t hang to go far. Plus, Ocean Drive was right up the block where you can find fine dining and night life.

Blasting loud dance music until 11:45 pm on Thursday night was unbearable. We did not appreciate that at all.

I loved the staff everyone was welcoming I went on a solo trip and everything just felt so safe

Very close to South Beach and all amenities. Roof top pool was fabulous. Mexican restaurant on the corner was top notch!

This is the best location and hotel to stay at to enjoy south beach Miami at a great price.

Lovely Hotel to stay at. The rooms were clean and had a nice outside bar and roof top bar with a small view of the beach. The staff was great as well.

Friendly staff

The staff were very kind and helpful. The room was spacious and clean. The views from the rooftop pool and Terrance were gorgeous. The pool was nice and heated. Only downfall was we called before hand to make sure they provided play pens and they confirmed yes just tell the front desk when you check in. We asked upon arrival and were told they’d bring one up, 2 hours later nothing so we called, told again they were bringing one up nothing once again. So stopped by the front desk on our way to dinner and again told they would have someone bring up right away. Returned at 830 with no play pen once again so I called the desk to be told they didn’t have play pens. So they strung us along till 9pm to finally say they didn’t have them leaving us to have to drive 30 minutes to go buy one. Wish they would’ve just said from the get go they didn’t have one so we weren’t in the position with a very cranky 2 year old and not able to put her bed till 10pm.

Pleasant

It was right by everything With everything that went wrong I was told o well this hotel is still under construction i was mad because they should have said that before I paid over 2,000 an drive 12 hours to get there

Exceptional

It was right by everything With everything that went wrong I was told o well this hotel is still under construction i was mad because they should have said that before I paid over 2,000 an drive 12 hours to get there

Pool was hotter than a Sauna

Passable

Great experience in a convenient location to beaches and restaurants. The rooftop pool was a great amenity. Hookah wasn’t the best and I was charged for early check in time for 11am but they didn’t get me in a hotel room until 230pm then still charged me. I was under the impression I was going to get early check in, then front desk didn’t alert me it was ready until I came down but overall great experience hotel rooms were cleaned daily and the restaurant downstairs is a plus but expensive

Front desk staff was awesome!! Very cute hotel, will be back!

hotel staff and location

Just a block over from ocean drive. Located at 10th and Collins. It’s a bit Noisy. But you’re in south beach. Bar and restaurant on site. Oh and we got there at 10am and got a room right away. This will be my go to when cruising out of Miami.

Clean room, nice staff

The space cleanliness location balcony roof terrace Loved everything

Location was good, bathroom was acceptable Old, broken, dirty, all bad

Excellent location. Helpful and friendly staff.

The air conditioning sounded like a train The bed was soooo uncomfortable There was no ice in the whole Building No coffee or anything

Wonderful staff, excellent and very fun bar in the hotel. You can see the ocean from the rooftop pool. Loved the garden patio room, highly recommend!

I love this hotel. It was nice and clean. It was also close to everything. Will be back to stay here again.

Dingy room. Blinds were broken. Tv was intermittent. Hall odor was pungent and property was run down. Wallpaper was stapled together at the seams. I wouldn’t advise staying here.

We experienced a garden room, beautiful entrance, spatial room, it was difficult to get housekeeping, difficult with our room door at moments, but scenery was nice.

The staff was friendly. The location is convenient. The room service was good. That my room was booked as an upgrade but the bathroom was not comfortable and the view was not good. Booking.com has to communicate better with the hotel since I was charged for my room again. I saw it on time and the desk person took care of it right away and the money.

Room & pool

It was raining when I arrived. There isn’t any covered walkway to the room, so all my things including myself were soaked before I could get the room door to unlock due to the lock and handle was barely working. Once you enter the room, the door doesn’t lock well at all, so not feeling safe at all, especially with the room is accessible from outside and not where you have to go through the hotel lobby to get in the room. I tried calling the office multiple times, but no one answered. The bed isn’t soft at all, much like sleeping outdoors. I had a second night booked, but due to all this I cancelled it and left. I began to ask for a refund and the hotel declined it. hotels.com have been kind enough to offer me a voucher in its place of a refund so I’m just waiting on that to come through email.

The hotel location was amazing, the management staff was phenomenal

​Why we are obsessed: ​No "Sneaky" Fees: In a city where hotels charge you for breathing the lobby air, this place is a gem. Zero extra charges for cleaning and free beach towels. That kind of honesty is legendary in Miami. ​The Suites are HUGE: We’re a group of three and we still have room to do a full BTS dance routine without hitting a lamp. The space is incredible. ​The Manager is the GOAT: Seriously, the best in the business. They make sure everything is perfect every single time. ​Now, about those umbrellas... ⛱️ Look, we love you guys, but the Florida sun is currently winning the fight against our skin! We’ve been coming here forever and we’ve noticed the pool area is missing its "shady" friends. Where are the umbrellas? Could we please get a couple of them out there? We’d love to lounge by the pool without turning into three human raisins. Just two or three umbrellas and this place goes from "Amazing" to "Absolute Perfection." ​See you next time

Rooms dirty curtains had a lot of mold . Staff stated they would move then said no. There was a vacant room next door they had a lot of empty rooms . Toilet was broken maintenance came toilet running all night handle Broken sink slow drain bathroom door was dirty haven wiped in years. Everything

Room safety was lacking, but staff was amazing!!

Would definitely stay again.

The room was not what was advertised. I checked in & saw the bed frame was broken/worn, the bathroom barely fit just myself and the curtain rod was detached from the ceiling. The staff was very nice and offered an upgrade however, the upgrade would not have been available till the following day, if not booked that evening. Given that a new room was not a guarantee, I had to find another hotel for my stay.

No beach view but the staff was excellent

Money well spent. The room was clean and comfortable. Easy access to restaurants and the beach. Staff were excellent and courteous!! I only had one night to stay

Balcony door doesn’t lock the room and hallways smelled like bug spray,

would not fix our heat. was rude saying it’s miami we don’t need heat. it was still february. it was still cold. we still needed heat. other hotel rooms had heat.

Very clean , close to the beach

This is a nice spot with a good vibe, the room i stayed in was a bit old with unfinish repairs visible in the room.

Good location but bare minimum in rooms. No bedside light. No way to call front desk for service. No ice machine…they send you to the outside bar for ice. Great outside bar with excellent service at Sola. Nice pool.

Everything was amazing !! the room the staff! We came on a wednesday had to wait a couple hours and had tried to get a early check in two weeks prior was was a little upset about that

The staff was friendly, the room was clean, and the food at the restaurant was great!

Shops, restaurants, beach were all close by. The staff were so helpful and accommodating. Some of furnishing and carpet was dated. However bed was comfortable, blackout curtains for sleeping were great. The downside was the shower wouldn’t turn on. I had a time commitment and needed to have maintenance to fix shower. Front desk was great at unsuccessfully trying to turn it on (this occurred before maintenance was on duty). I was given clean towel and able to shower in a room that hadn’t yet been cleaned in order to get out on time. However, no financial compensation was made for the inconvenience the shower debacle caused me.

interesting property

Second time at this hotel absolutely loved it again! It’s around many food places, walkable distance, Staff is friendly, they held on to my bags after check out definitely will stay with them again 10/10 recommend No complains at all! Everything was delightful

It was close to everything. Shopping, beach and restaurants. My grandson loved the rooftop pool.

It was in the middle of everything. I have no complaints.

Thw staff, venue, and location were great

Located in the middle of everything that you need in order to have a great trip. The rooftop pool was great. The rooms were clean and spacious. I would definitely stay here again and recommend it to others.

Had a wonderful experience!

My only problem was our Kureg coffee pods were not replaced each day when the room was cleaned. I had to go to the front desk each day to request the coffee be delivered to our room. The cleaning staff did not speak English so I couldn’t communicate this issue with them.

Eveything was great

Great location, near tons of restaurants and shops. Clean room and property. Staff was very nice. The bar downstairs had good food and service. The pool was nice, more of a relaxing environment than fun/lively. At the pool, you can hear the music from the downstairs dj but you can’t see anything down there.

Great location.

Excellent location!! Cool vibe Rooms are tiny!

It's 1 block away from the beach and all the fun bars/resturants. You have to pay for valet parking but it's worth it because parking is hard to come by there. The staff was amazing and super helpful! I would definitely stay here again.

It was only a couple minutes' walk to the beach, and it was on a great street full of great restaurants and not too far from shopping. The staff was always very attentive and kind, and I'd stay here again. My little balcony over the Sola fountain was a perfect perch, and the room was really spacious and comfortable.

Great !

The only thing that did work properly was the Internet. I wouldn’t stay here again. This hotel desperately needs a makeover. Just because you’re located on Collins ave doesn’t mean it’s 5 star!! Broken hotel room door, I def got a balcony room and they gave me ground level because that’s all they had, no TV service, the doors are lock key and old so mosquitos get in, I only SAW the pool and it was tiny. Took 40 mins for the hot water to work in our room would absolutely NOT STAY here again. The overnight girl told me I needed to wake up every 4 hours because she couldn’t direct me where to park overnight. The manager just blamed all the staff. What a joke and waste of over $1000 for three nights. NEVERRRRR AGAIN

Live this hotel it was in an amazing spot and was a breath of fresh air to be at

Clean room

The only issue we had was with the door lock—it was a bit tricky to maneuver and you had to push the handle up in order for it to lock properly. Maintenance came extremely quickly though (within about three minutes of us calling), which we really appreciated. One thing I wish the room had was a second layer of curtains on the patio doors. If you opened the curtains to let natural light in, people outside could see directly into the room. Sheer curtains would have made it possible to have some daylight while still keeping privacy. Otherwise the room relied mostly on two lamps for lighting. The location was excellent and one of the best parts of the stay—we were able to walk pretty much everywhere. The rooftop pool was nice and the water was warm, although it was a little less impressive in person than it looked in the photos. Still, it was perfectly enjoyable. All of the front desk staff were very sweet and helpful throughout our stay. Overall we had a great trip and enjoyed our time here.

1. Music at Sola, hotel’s restaurant, was on till midnight (and was going to continue for at least one hour more as I learned from front desk), was very loud and it woke me up. I had to call the front desk and to ask them to do something with it. Only then they turned off / made it quiet. 2. Shampoo / conditioner / soap are of very bad quality. I would recommend to bring your own products if you want to stay there.

Room was clean.

I never leave bad reviews but there’s always a first time. As someone who works in the hospitality industry I’m shock with the level of disrespect guests are treated in this hotel. Everyone is rude, they can’t accommodate a simple request. Take your money somewhere else where you’re treated with respect and they appreciate your business.

The staff was friendly and accommodating, the rooms clean. Carpeting in hallways looked old and dirty, but room was good. The pool area looks much nicer and luxurious in the pictures. In reality it was dead with no amenities. The "pool bar" was a fold out table occasionally staffed. I went to the pool one time, as it was not fun. Location was excellent. Close to beach, close to Lincoln Rd. mall, bar's, and restaurants right outside. Location and price very worth it.

Large room, great location. Room balcony overlooking the bar area so loud and bright until midnight.

Have stayed multiple times! It’s great

Been staying at this hotel for years. this stay was not good. unable to watch TV due to malfunctioning cable the entire stay. Also cockroaches crawling on the nightstand.

We’ve stayed at the Fairwind Hotel almost once every year. I love the dancers that come in the evenings at the bar. Additionally, you get beach towels with your stay and everything nearby is within walkable distance.

Nice place! Close to the strip. My room was clean.. staff was friendly .. amenities were very nice. What more can you ask for in Miami?

This is a large, but modest property in sunny Miami Beach. It is NOT a fancy hotel, but it got the job done, and in some ways better than fancy hotels. It had a great location, close to Ocean Drive and all the lively restaurants, to Washington Ave a main thoroughfare with many bus stops and quickie eateries. It was really close to the beach. I liked that they give you beach towels. Our room had a king bed, a small loveseat/ couch, and a small balcony about 4' x 4'. The balcony was convenient to feel the weather outside and dry some of our clothes/ bathing suits after washing. The hotel has its own restaurant, but we didn't get a chance to go. There is a pool on the roof, but it is very small, not very deep, and there isn't a lot of space for lounge chairs. When we arrived in our room, several things were broken. The holder for shampoo/ conditioner/ soap, looked like it was falling, and so did the peg behind the bathroom door (essentially a towel hook) was also falling. Both were fixed after we reported it. The handle on the shower that controls water swung freely, so you have to be really careful with it. The original shower head had very weak pressure, but they replaced that too. Our balcony door didn't stay closed when we pulled it - we had to lock it to get it to stay. There was usually music outside, but the music was barely audible once we closed the balcony door. Definitely needs more bathroom counter space. Needs rugs on floor. Needs more space near toilet/shower.

Didn't like the fact that most people didn't speak English. Couldn't find how to work a lot of equipment no one could help you who could speak english. Oh

Price , location, clean and roof top pool..excellent

The hotel was very nice overall. The bathroom in the rooms are very tiny.

Excellent location, one block back from the beach. Quite noisy at night with loud music blaring. Friendly front desk staff and Sola dining staff.

Great location. Beautiful yard with fountain.Courtesy and friendly staff. Clean room. Restaurant on the site, breakfast in a room available. Warm swimming pool. Refrigerator was not so cold. No microwave in the room.

The employee is at the front desk were very friendly- the room that we had looked nothing like the rooms that were pictured. We stayed in a one king bed deluxe room for reference. They had given our room assignment to somebody else at night when we stayed and they opened our door while we were sleeping, which was quite unsettling. We also requested a 1 PM check out but ended up leaving at 7:30 AM due to the night. We told them to please cancel when we were leaving and told them about our disturbance at night, which they recognized, but did nothing to amend it. They also charged us for the 1 PM check out and have been very difficult to get a hold of.. they did text me to say they will take care of it. I tried calling and no answer again.

The employee is at the front desk were very friendly- the room that we had looked nothing like the rooms that were pictured. We stayed in a one king bed deluxe room for reference. They had given our room assignment to somebody else at night when we stayed and they opened our door while we were sleeping, which was quite unsettling. We also requested a 1 PM check out but ended up leaving at 7:30 AM due to the night. We told them to please cancel when we were leaving and told them about our disturbance at night, which they recognized, but did nothing to amend it. They also charged us for the 1 PM check out and have been very difficult to get a hold of.. they did text me to say they will take care of it. I tried calling and no answer again.

Clean room, staff very friendly and helpful

Clean room, staff very friendly and helpful

Great location! Loved the room with the terrace

Great location! Loved the room with the terrace

Pool is nice and heated

Pool is nice and heated

One of the better hotel experiences

One of the better hotel experiences

Location and pool Being charged bogus charges after you check out. When I called to ask why I was being charged, I was told late checkout. I said we didn't check out late, then I was told we stained the sheets. I asked for photo proof of any damages. She put me on hold for 17 minutes. Don't let fraudulent business practices ruin your vacation. Go elsewhere.

Very nice and clean hotel.

Very nice and clean hotel.

I already mentioned my problem

I already mentioned my problem

Everything was on point

Great stay!

Coffee no good Room need refresh x10000 Curtains and windows dirty Room beside restaurant very loud

very nice good location. Just no AC

Location was great

Horrible. No air conditioning, no tv working. Horrible. Loud music playing until 11 pm.

The hotel was fine

The room was Okay . Shower was good , the toilet worked if no toilet paper was used . Front staff was freindly and helpfull. . I was on vacation wanted some peace, but found it very close to the street level heard all kinds of noises and people talking . You can hear cars , ambulance , police cars.

The AC in the room was so freaking laud that would wake us up middle of night. The clock in the room was an hour ahead. They never bothered to change it.

Just the housekeeping crew is very loud at 8 am in the hallway

The front desk is always friendly and my rooms are always available earlier than the check in time

The AC wasn’t working and neither was the TV. I felt like I was sleeping in a coffin. The hotel did nothing to compensate for the negative experience.

They will text asking if you have questions or concerns. And they answer! Huge plus. I’d stay again.

Pool was so warm! Nice stay.

No AC, No TV, No manager on property. Room size of closet

Excellent

Great location and lovely room for the price

Edwin & Fabio one more bartender can’t

Clean room staff was very understanding helpful the restaurant downstairs have some great nachos

Will be coming back I loved it

The staff & hotel was amazing! We had to change our booking & they hade it easy An uber didn’t load a bag as we left for the airport. Thank you Liz & Fernando! Exceptional staff made our stay perfect

The staffs were amazing. My friend was not feeling well. Check-in time was 4:00 but however we arrived early and let us checked in at 2:30pm. That’s was so nice of them. Highly recommend.

Front desk was friendly and personable. First room we were given was in bad shape and not due to housekeeping, it needs renovation. Second room was much better and also clean. In general the hotel needs updates - carpet in hallways torn, scuffs and tears in wallpaper. The staff was friendly and helpful it's clear they are working with what they got. In the end we were satisfied with the room change but wouldn't necessarily be back.

SUPER SPOTLESS Literally we had 2 seperate hotels during our week stay just for fun and WOW was it clean and a HEATED POOL IN THE COLD MORNINGS!!!!

Convenient location, great staff, clean room. My go to hotel when I visit south beach.

yes

Hotel is in a great location, one block off Washington and one block from South Beach and even 3 restaurants on property.

Air wasn’t working. Only blowing cold air. Shower no hot water. Dirty windows. Should Price for $75. I paid over $200

Staff, rooms were clean, pool was warm, access to bar restaurant at 20% off bill because of stay location was great

There is no heat in the hotel working. Yesterday was 38 to 40 degree weather in in Miami and we frozen all night. The phones in the room do not work. The TV kept going out. Its close to the beach.

Location was excellent. Had to use Google translate to communicate with some of the front desk staff. Hotel was ok.

I was perfect for are 1 night stay. Location was perfect. Staff was really nice too.... nothing negative here !!

Room was way too small and run down

Wonderful staff, great location, loved the rooftop pool!

Please do not stay here. This hotel was the worst experience I’ve ever had on South Beach. The valet service was a nightmare. There’s no reason it should take 30 minutes for car retrieval. The phone number to the front desk didn’t work, the food at the restaurant was obviously microwaved and frozen, housekeeping was unprofessional and the cleaning was subpar…and the room looked nothing like the pictures.

The people at the front desk(Raquel & Fernando) are fantastic! They helped accommodate us to a quieter room. Helpful and very friendly. The room was well kept although we had no maid service the last night. Great bed as well

Clean room

Great hotel! In an amazing location. Staff is always cleaning and the rooms are big. Loved the balcony and the restaurant downstairs was nice. Only annoying thing was that the elevator was slow. But other then that it was great, would definitely come back:)

Staff wonderful

Room was clean. Great place to stay close to everything. Staff were so helpful and friendly!

Helpful staff

Very friendly staff!

Room was clean and the front desk manager was very pleasant

The hotel staff is lovely though under-resourced left check-in wanting. The property is tired, has paper thin walls and the restaurant plays loud music day and night so I slept with my AirPods in. Upon arrival the shower did not work at all and basic amenities like coffee cups or water were lacking. They charge a $34/night resort fee and provide few amenities for that fee. A pool promising a bar for a sunset drinks was unmanned the whole time we were there (3 nights) so would prefer they raise their rates rather than surprise guests with a charge that is valueless.

Everything was good and what we expected. Thanks

The curtain would close, The TV didn’t work

All was well

Clean. Some things need to be updated or fixed. Nothing serious. Staff and cleaning were great!

Pros: Overall good. Cons: Room 107(?), the first room on the right side of the hallway, up 6 steps (no elevator to this level) from the lobby level. It had a vent in the ceiling that was big enough for the whole hallway and lobby (4’x3’?), and it made noise at night. There was a portable ac unit in the room too. No one told to use it instead of the regular wall thermostat until I brought this to their attention at checkout. We stayed in another room across the plaza. Same thing, carry luggage up six steps. No one informed us that there was a ramp around back. We’re old people. The shade in the second room stopped working on the first try. Stuck open, bright lights all night from the parking garage across the street. P.S. The mini bar charges for K-Cups. We would probably stay here again, though. It is in a good location, a short walk to the beach and shops.

The front desk staff were amazing! So friendly and helpful. Our room was ready early, the beds were nice and I loved my little balcony. The roof top pool must have been heated and it was so big. Walking distance from the beach and many food and souvenir options. I loved my stay here! Would definitely recommend.

Filled out the precheck in days in advance, saying I wanted a quiet room and I didn’t care if it had the worst view in the building since I was there to work nights and would sleep during the day. was given the 2nd floor room right above the main entrance on the corner of Collins and 10th. Then confirmed a 2pm checkout with two different front desk workers the night before and the morning of, only to have the general manager knock at my door at 12 and say he had no record of that and I needed to get out right away. On top of all that the room was run down and shower head leaking into the ceiling/walls behind. Couldn’t pay me to go back

Great staff

Room was nice I would definitely stay here again.

The stay was great. No complaints at all

Clean and comfortable room and excellent location. Friendly and courteous staff. The restaurant nearby was fabulous!

The hotel need to be upgraded/ renovated specially the room

It was a good hotel. The elevator a little tiny. Close to everything which was nice and great overnight parking a few walking distance.

The brunch and pool were amazing.

They let us store

I sent multiple emails to the hotel before my stay and no one replied. Even when I called to follow up. The bottom floor rooms on one side have music blaring on the pool beside until after midnight. Rooms were average.

also, the room did not correspond to the pictures on the website, way more darker and smaller

However, it was conveniently located to all the activities and restaurants on south beach.

Awesome

The room is missing many essential items like a simple hook next to the shower for the towel. I had to lay it over the sink to reach it after my shower. Speaking of the sink, it does not drain properly. I had to turn it off or it would have spilt on the floor. The shower head is also as old as rhyme itself. Needs to be updated.

Room was large the balcony was a great size overlooking the courtyard. Music was a whole vibe. I enjoyed my stay the only issue was I waited for my car for 30mins to get my bags and I decided to cancel it and buy a new fit because I was near shopping. The location was a block off the beach and it was near my favorite spot, Naked Taco.

Rooms could use a refresh overall. Location is great and rooftop pool were the highlights.

You have to just head across the street to South Beach. I've stayed here before and is one of my favorite spot

no me rembolsaron el dinero y yo pagué plan de protección

Older, very close to the street and smaller rooms. staff is great and our stay was fun very close to everything you can imagine

The TV did not work during our stay. Even after we asked the hotel to fix it they never did it. The sink was clogged. We got 3 towels for a 4 person room. And when we asked we never got the extra towel.

Staff were very courteous & helpful & quick to respond. Facilities definitely adequate (fridge/iron/nice hairdryer/lotions/lots of towels & beach towel if requested all included) & the room & bedding was clean. I also got a nice view from my window of a courtyard, palm trees & a water feature, which considering I didn’t pay extra for this, was a pleasant surprise.

Wonderful staff, enjoyed my birthday celebration. Wouldn’t mind coming back

10/10

Very nice area! Staff friendly!

Had a great stay, the location was perfect for a short walk to the beach, short walk to stores and restaurants and nightlife. The hotel staff was very helpful and friendly.

Clean and convenient

Clean, close to beach. Beds were incredibly hard and squeaky. There was loud music at the bar outside our balcony the until midnight which made it hard to sleep. Decent hotel, but would not stay again

Horrible experience! The staff was not helpful at all!

Hotel was okay the only complain I have is the neighbors noise, whoever enters room I could hear, even people talking. It’s not soundproof.

Sink was clogged and notified to the receptionist immediately after check in but no action taken. Also requested some regular drinking water in the room but again no action. Was told that we will get 20% off in the restaurant but the cashier refused to honour that. Later it was resolved after wasting 30 mins in following up with the receptionist. Taking luggage to the room was very inconvenient as the room was in different building so has to carry my 23 kg bag on stairs and then to the 2nd floor. Another annoying thing is that they don’t have trash bins in the room so u have to keep all trash on the table. Stay was not comfortable as I was expecting.

sooo cute I definitely will be back!

Soo good

Location

The room was Okay ,outdated. We stayed 5 days and the TV didn't work for 4 days so that was unacceptable . The only good thing about this stay was that it was close to the beach. You have to pay for using the coffee machine in the room 👎

The beds had plywood holding it up It was very squeak to sit on No TV internet wifi or phone service The nightstands were chipped and peeling Power outlets were loose

Terrible admin

Very clean, heated pool, amazing sunset and great location!

good

One of the worst experiences

Love it the pool was heated I fall in love

The shower spilled into the rest of the bathroom because it’s flat and just has a curtain so that was annoying. And in order to get the free bottle of wine - I had to find someone to ask. Front desk had no idea

Staff wasn’t very cordial

Great hotel! Great price! Older but clean. Perfect location for the beach and all night life

The hotel is very close to the beach amd tons of restaurants bars . Rooms are big. Bedding very comfortable.. very clean. Staffing is extremely friendly and helpful. Will go again! 10 stars on everything!

Clean room, great staff, great food, great location.

Great location, friendly staff.

No issues except our window wouldn't close so we called the front desk and someone came up right away and fixed it . Also the A/C works great !

Thank you to Jillian and Alex! We really appreciated your help 😊 Had a great stay!

Perfect location for everything I needed

Crazy place

Alex the manager was the best ever.

The manager, Alex, always takes care of your needs

Great vibes at The Fairwind Hotel! Large room, courtyard and staff are amazing. Good stay with clean rooms and excellent location in South Beach. I’m sure the water damage and rust in bathroom on hinges and hardware along with the bottom of bathroom door can be fixed. Food at Restaurant is over priced so we used Delivery and met them in Main Lobby. Lobby is small and elegant with comfortable chairs.

Great place to stay

Friendly staff. Room and hotel was nice for Collins Ave but there was no hot water first night which they fixed second night but they need to get rid of them roaches. Ruined my whole trip.

The elevator didn’t worked at first. The carpet smelled musty and moldy. The mattress needs to be upgraded as they are firm and squeak for any movement. Good luck sleeping with the loud music outside until midnight.

It’s was fine

Nothing good to say!

Nice and friendly

The staff did not clearly communicate the information whereas my room was located. It was kind of vague in describing the where to go.. such as the hotel receptionist saying to go out the door turn left and straight isn’t enough to tell me where to go. Everyone speaks Spanish so their English isn’t the greatest but they try. The temperature in the room was always cold and air conditioning did not turn off or heat could be chosen. The restroom was ok but shower needs to be remodeled. I’m a content creator so my review will be on YouTube Calico Datruth Reviews.

Everything was great

Room was very dusty and uncomfortable beds along and a remote that didn’t work for the TV

The lobby really smells. Like mildew. I asked for more pillows and the front desk told me now. And asked me to look in the cabinet. I told him we don’t have any cabinets. I had to go downstairs to explain to them that our room does not have any cabinets. He double checked and confirmed that our room didn’t have any cabinets. My card was charge an additional $24 charge for something that wasn’t disclosed to me at the beginning or after check out.

Room was old and not worth the money

Room was clean. Staff friendly. Pool area was decent.

Perfect location. Nice hotel. Have stayed there a few times. This is my second stay where they have problems with their hot water and had to take several cold showers and when you’re under the cold water you become a very unhappy guest.

CLEAN AND SAFE Thank you Fairwind I was able to shower and rest after a 12 hour shift and be able to get mentally and physically ready to be back at 7am and do it again ^_^ Wishing you many blessings Thanks again 🤗

Alex front desk was very friendly and helpful! They have bar/restaurant i eate breakfasts it was good 👍 Beach abouts 5 min walk. Even though swimming pool small but it's ok.

There was no heat and they were aware of it and no hot water. I asked for that for some assistance and he was very condescending as if I should be appreciative of being able to stay at their hotel. They managed to give me a small heater and then after the checkout, they charge me additional money for using items that I’ve never had.

Pleasant staff

The entire time i was there we had no hot water, we was told the first day that they was working on it and it will be up soon but that never happened. The front desk was nonchalant when we asked about the water like we was bothering them. would not return for another stay.

The hot water wasn’t working and received no notice about the situation, until we called an inquired about it.

Has a hot water problem

Bed was hard, service was horrible and I was charged for a damage fee for 2 pillow shams that nothing was wrong with.

Clean

3 stars for location.

Pro: Room was clean. Lady at night at check in was cordial. Made us feel heard. Location is two blocks away from ocean drive. (Eat there, that’s where the vibes are!!!)

As always the room was fresh and clean. The staff are always pleasant and accommodating. The air conditioning works perfectly how wet I didn’t use it this trip. The beach is less than 5 mins walk from the hotel.

But they are a bit of an old fashion hotel, not precisely saying it in a positive way. Extra charges for almost everything, not much flexibility and an ok staff service.

Great location on Collins avenue just a short walk from the beach.

I would visit again.

Hotel was nice, staff ok, late checkout not available which was disappointing. All in all a good stay with no frills.

Amazing place

NA

Pool is not kept clean

Nice

Nice hotel however anyone can walk in. They should have security or an elevator that requires a key to get in.

I think it’s sad they even charge you for coffee in the room

Cleaning staff 5 stars … one of the desk guys leaves you off putted - the way he answers questions and speaks isn’t welcoming at all. There’s a $100 per night stay hold on your card. (5nights = $500hold) That you don’t know about prior to checking in. Plus a resort fee. $40 for parking. It may make sense booking at on of the more well known hotel brands where fees a little more straightforward.

That was my second time there this year, good as usual !

Good vfm and great location staff friendly and very helpful.

We got an upgrade with a balcony so that was really nice. We appreciate it room was big.

Very cleaned they upgraded my room from gardens view to a balcony and he made it seem it was a good upgrade but it wasn’t especially with kids I wish I kept it as is and not take it. But I was a bit upset checking out they couldn’t give me a check out receipt like most hotels the lady advise they don’t do that which I advise was really weird idk would I come back probably not.

AC unit really loud. Nice location but having to pay $40 daily for parking was not worth it.

Room wasn’t clean and the fixtures are very outdated

.

For me this was an ok hotel. My issues with this place was the fact that I booked this hotel because of the pool once we arrived the pool was closed for the week and NO where on the site did it say the pool was closed. Then at check in they say it’s $100 a night deposit plus resort fee and again I was not informed you would have to pay resort and deposit and now I don’t even get all my deposit back and no reason on why I didn’t receive all my money back. And how do hotels not have a microwave in the room or in the hotel for guest to warm up there food. They also could use some updates in the bathroom tile was missing from the shower. I will not book here again

Staff was friendly and helpful. Rooms were spacious and clean. Location was convenient for walking to restaurants and attractions.

I didn’t stay there

very affordable and great location !

Staff was not very welcoming and not helpful when I asked about car parking, I was only told of the options at the hotel. Well, two blocks down you can park for 1/2 the price. No coffee stations and no breakfast areas. Only the bar/restaurant for dinner as an option.

The property is nice and comfy. Staff was helpful. Service was great! Would stay here again & recommend if you want to be near the strip! It’s exactly on Collins.

The area was beautiful staff very friendly and accommodating! Location couldn't be better. I wish it was more sound proof being the music starts at 10am but no biggie

When u arrive at the property know that you have to pay every night you stay a security deposit it’s not 24 hour service i waited 2 days for room service i got kicked out my room and had to sit on the hallway floor with my bathing suit on cause the housekeeper wanted to clean my room after 2 days of asking for it the staff were really rude my friend fell at the pool and nobody checked on her or nothing i highly recommend not booking with them

Location being close to South Beach.

Room was very dusty and worn. Watched a spider lower itself from the ac vent in the room. Had to haul off trash in room and go to front desk for towels. No hello or anykind of greetings when you went thru the lobby

Rooms are clean & spacious. Area is quiet & safe at night. It has a nice pool on rooftop with bar right by the pool, those frozen drinks were on point. The Rest (SOLA) is ok but limited menu & drinks in rest are just ok; no interest from staff to impress guest with drinks or food presentation...Waitresses & front desk were amazing!

Room was clean, throughout the day was quiet. Night life was ok didn’t notice much of the noise.

I really enjoyed the property. It was very clean and well-maintained. Despite being a little bit older it was very good. Snacks in the room were a bit expensive, however, was friendly

The pool outside lit with lights

The staff was helpful, the location is prime & the room was cozy. I will definitely be back

This is our 3rd stay at this property. We love it here because of the convenience to South Beach. The hotel room is also very clean and the hotel itself has a very vibrant atmosphere. The staff are always friendly and accommodating.

It was cool

Need to detail this hotel is next to a restaurant that starts playing loud music at 10am until 2am in the morning

We liked the area. Didn’t like the alcohol in the room. Neither of us drink.

It was great

I needed a room for one night. The AC was disturbingly loud. Can't turn it off because it would get hot quickly. The plumbing was horrible and with a smell. The bed make noise as well because the beds are old. The beds felt like someone would pop out of the mattress like in American Horror Story hotel. Front desk doesn't care much. The hotel is outdated. But it's Miami, so mehhh

The elevator didn't have AC. It was very hot and had awful smell inside. Our room did not get cleaned until our last day staying there. Mis communication between staff. Rooms were not sound proof at all.

The poolside bar was nice, staff are friendly, the tv didn’t work but the room was clean

Very comfortable room. Nice bedsheets and great pillows. Staff was super friendly and helpful. Complimentary bottle of wine was a nice plus. My only complaint is that the pool was not very clean. One block from the beach and public bathrooms and shower are right there.

We loved everything

Comfortable beds but the pool closes at 9pm and I thought that was very early

I love how close it is to everything like hotel, restaurants, and the beach, and how convenient it is in order to get to the clubs and parties areas.

This hotel needs to be renovated ASAP. It was mold in the hallways, draining problems in the bathroom, carpet in the hallway was very worn out, the rooftop pool was dirty, this hotel needs a major renovation. I will say is the AC works wonderful.

We shall return Back to this hotel

Nice

not much to say

10 out of 10

I found roaches in the bathroom. The bartender at the pool was super rude. The pool was dirty. The ac in the room wasn't working correctly. This is usually my favorite place to stay when Im in Miami but after this experience I think I'm going to find somewhere else.

Better food

We were given an upgraded room with a private terrace. The room was nice and the bed was comfortable. The location is perfect for those without transportation as you can easily walk to several restaurants, bars and lounges. This was our second time staying at the Fairwind and would definitely return.

Property is an excellent location. If you like to walk and bike is heaven. Along ocean drive plenty of city bikes. Staff is very pleasant and helpful. I have been going there for years and love it.

The stay was great, but I never received my deposit back and I called and left a message and never received a callback.

loved the pool thank for the wonderful stay

Safe location, near beach. Room with balcony. Restaurant on ground floor

I Actually Love This Property. I Stay Here Every Single Time, It Has Been a Great Experience. Im Not Sure Whbat

Very small room but excellent location! Staff was amazing

It was convenient, but needs updates, false advertisement on free breakfast.

The food

I’ve stayed at this property about 5x now. Was charged 100 per night for incidentals. 400 hold was in my card.

Amazing staff, Overall stay was wonderful

the hotel was nice and clean property was in a good location

nice room nice hotel good for a few nights stay

Great place to stay

Upon check-in, I was charged a $300 deposit. At check-out, I was told the refund would be initiated that same evening - without any room inspection. However, eight days later, I returned to inquire about the refund and was told I had been charged for a towel. This was never communicated to me, and I neither took nor damaged any towels. To make matters worse, the refund wasn’t even initiated until four days after they said it would be, and I was told it would take weeks to be processed. There are definitely nicer and more affordable options in the South Beach area. I would not stay here again.

Absolutely loved the location of the hotel. It was close and coinvent to everything!! The ocean, dining options, little shops, stores. Will stay here again!

Was very beautiful to stay in the garden area, super close to the beach and within walking distance from eateries, shopping, and a parking garage. Staff was very kind and helpful, a wonderful experience when you go to the restaurant within the hotel, dancing, cocktails, and they may even pull you up for a dance as well!

the hotel is good, but the loud music in the restaurant area was a bit of a nuisance

Terrible

Staff was great! Everything is walkable, the pharmacy, clubs, beach and so many restaurants

Staff really unprofesional never want to help . Lazy just sitting there for nothing.

The room was small, the usual, convenient table/desk and chair were replaced with a mini bar, and at times the bathroom smelled of sewage.The pool was large with chairs but NO umbrellas nor cabanas for shade. But, otherwise the hotel is a block from Ocean Dr and the beach and the Sola restaurant serves good food and provided great entertainment.

Wasn't really excited with our choice we paid extra for garden room which placed us in a corner and not a great view if a garden but rather dead trees falling over even laying out in front of our entrance door. The pool on the roof top is dated and not cleaned regularly loung chsirs old and badly worn and torn. They have an additional terrance that has not seating no anything to be honest. Would be a great spot to lounge in the evening if was taken better care if. Ice machine wasnt producing any ice. No microwaves on site nor in the rooms so no need to bring leftovers back to the room.

Still haven't received my money back at all this been since July 3

Great place and great pool

The property’s a very bad Oder. The sink in the bathroom was stopped up and drained especially slow. Just not what I expected at all. Very disappointed.

I would like to have been able to enjoy the pool area more

The hotel was in a great area if you want to stay in south beach. Close to the beach & restaurants/bars. The hotel itself, the bathroom was nice. The bed could’ve been a little better but staff was nice & overall hotel was nice. I didn’t get to use the pool but there’s a rooftop pool.

Aaliyah in Buffet room was BEST!

Very convenient location. Rooms are on the small side but for most south beach hotels that’s very common. I came from DC and the 4* hotels there are a lot nicer with more to offer. Then again when you are in Miami, you want to spend less time in your room.

Very dirty, It smells of smoking weed

The service was slow for valet and the barely answered the phone for towels

Very nice stuff especially the manager

Delvis at the front desk was so nice and upgraded our room to a nice Terrace Suite. The VIP package included a complimentary bottle of wine. The food at the Sola Restaurant downstairs was good, and I really enjoyed the rooftop pool. The bartender was nice and played the music we liked. Overall a great place, I would definitely stay again.

Accidentally booked the hotel hotel refused to get my money back didn’t stay and lost money.

Bedroom was much smaller than expected but it was okay! Overheard multiple people go to front desk and complain of broken AC units. Not a very welcoming environment inside. The downstairs pool is no longer a pool, just a fountain and the other pool was broken during some of our stay. Overall clean and staff was friendly and in a great area but had downsides too.

staff was super kind. the property is so close to the beach. would definitely stay here again!

Worst hotel I ever been too

Perfect spot for activities. Not far from the beach, shops and restaurants.

I didn’t like the elevator

Nice quaint spot

Old designed rooms with an important need for renovation. Low shower water pressure. Very loud AC.

It is not like the pictures, the staff was great though.

Nice

Live music right outside your door! Party and great food! Pool was amazing

The property needs some additional attention

It's a nice location.

AC was loud and made it hard to sleep. Mandatory $68 fee for the small, 3 feet Pool on the roof and $100 daily security deposit was annoying to deal with.

Unprofessional and understaffed. The room smelled like mold, the fridge did not work, there was yelling in the lobby every time walking by. The employee at the lobby desk had a line where he let certain people skip in front, I waited in line for 45 minutes and it took 1 minute to check out. In this line every person had an issue with their stay, whether it be they were given the wrong room, the cleanliness, etc. I did not use the pool once since it was filthy. When I expressed that the stay was terrible I was laughed at by the staff and told good. I do not recommend staying at this place ever for anyone. Checked out a day early and will never revisit.

Staff and location was perfect I definitely will stay here again

No comment everything was great

Love this place!!!

Overall great experience will definitely return

If i could give this hotel a minus i would. Shocking experience. Overcharged us for using in room. Extras that we did not use nor even knew were available. Raised this with them and asked for a refund. Ignored our emails and efforts to resolve, poor and a very disappointing experience

Excellent place. Front desk was friendly. Walking distance to everything. Excellent option for anyone, especially someone trying to save a few bucks. Highly recommended.

Отель явно нуждается в обновлении, персонал оставляет желать лучшего, а уровень шума мешает комфортному отдыху.

Wow this was a horrible stay. Were right next to a courtyard night club that made a room prohibitively loud until late at night. Also chose because of the resort features (rooftop pool) which were closed when I was there.

I appreciated the room upgrade. On a personal note, i'm gonna miss Alex, the manager, whose last day was the first day of my stay.