Radisson Resort Miami Beach

Loved staying here and will be returning every time I come to Miami. The room was so clean and had such an amazing view of the beach. The access to the beach was so easy to get to. The staff were so nice and helpful. I cannot recommend this place enough!!!

The only downside has consistently been the restaurant. Service tends to be slow, and the food quality has not been great, so we usually choose to eat elsewhere. Overall, the hotel is very affordable for what you get, and we continue to enjoy staying there.

Exceptional

Perfect location in the middle of everything !

it is a very good property but it is aging and is need of upkeep.

Overall good stay. Rooms are a little dated. TV only got local channels. Stayed on the 9th floor and the banisters are in need of repair. Children were unsupervised by parents.

Very clean and friendly

Great place and perfect location. Ocean view was great.

Very good

Close to the beach, rooms were big and amazing beach view

Don't trust the pictures online property is okay but very misleading. Does not offer a lot of choices and a bit pricy. Rooms were nice and clean.

I have stayed here more than a handful of times to model for Miami swimweek and Art Basel and this is hands down my favourite place ever. Amazing staff, amazing view, amazing fitness area, amazing food, amazing everything! Highly recommend

Exceptional

The rooms are nice and recently remodeled. The pool area is nice and the beach is right there. The breakfast was not good. The rooms were not really clean and only one elevator working for the whole building.

Our stay at Radisson Miami was awesome! The staff were very helpful the property itself was very clean and nice. Although rooms are a little small, the cleanliness and the comfort of the beds made up for that. Best part was that you didn’t have to walk far for beach access! The pool area was very nice as well. Will definitely stay here again!

everything was good I will go back my next trip

Good location for my purposes, a meeting nearby. Price was good in comparison to what they are charging these days in Miami Beach. Definitely for the budget conscience. Alittle dated, could use a renovation. The location is far from the center of Miami beach but can take buses. The uber costs are ridiculous in Miami.

However, in the past year the hotel has really gone down hill. There was only one elevator in service, the restaurant was only available at breakfast ($30 for a continental breakfast that was comparable to one at a Quality Inn), and the pool was noticeably cooler in temperature. Our room was clean in the high traffic areas, but under the pull out couch bed and cabinets there were crumbs/dirt/dust. There were also ants coming from the balcony. The windows have thick caulking and paint around all seams so that they are unable to opened (why not just install new windows?). The floor tiles were chipped and peeling and heavily scratched. Two outlet covers were completed cracked open: you could see the wiring behind the electricity source. Would I come back to this hotel? Probably. But the price for the quality and staff is truly disappointing.

Nice staff! Clean hotel!

We booked an Ocean room view with balcony and the experience was awesome:)

Beachfront

Nice vibe

Bad

Professional No complaint

Professional No complaint

The pool and walkway to the beach was our favorite part, you also get two chairs and umbrella per room at the beach. The hotel is old and needs remodeling on some areas.

Charged a large and unexpected per night ‘resort fee’ upon check in. This wasn’t mentioned anywhere on Expedia or our booking confirmation. Non optional and still not entirely sure what it covers. Towels and sun loungers? Surely this is why you pay the premium to stay in a beachfront hotel anyway? Would expect these things to be included in the cost. People need to be aware of this as it can a lot to the cost of a stay. Hotel in nice beach location, nice spacious room, nicely decorated, despite the view of a wall. Staff disappointingly disinterested in guests

Beach was directly below the hotel Breakfast needs improvement

Superb

Beach was directly below the hotel Breakfast needs improvement

The staff at the Valet Parking especially Hector, were great! Also Susanna at the pool was so helpful and friendly. She brought us our beach towels to the beach area when we forgot to pick them up at the pool. Our room was very clean. The only negatives were that the ice machine was not working on our floor and when we asked about it, we were told to go to another floor to get ice. Also, our room phone died. We reported same to front desk and although they indicated someone from maintenance would go and check into it, no one came. When I complained about it while checking out, we were credited one day of amenity charges which I thought was nice. I would definitely consider staying there again.

Superb

Beach front View

View

Clean property and very nice staff. Could use some more amenities

Very good

The hotel is right on the beach and you get 2 loungers per room,which was great.

Also when we went to the beach we asked for a umbrella to be moved to the spot we wanted to sit at and the men outside told us No because they leave some with no umbrella because some guests want it that way!!! We told them we would like the umbrella and he refused to place us one so we had to sit at another section way across!!! We felt that was rude!!

It’s was a great location and free bikes were a plus

June at the check in desk was so warm and inviting. She gave us suggestions of things we might want to do since it was our first visit to Miami Beach. Calvin our waiter for dinner was such a pleasant and accommodating to our ever need. He was personable and friendly. I don’t know our housekeeper’s name but they also ROCKED! Always an exception clean room we left a note about any extra supplies we needed and always got what we asked for. Highly recommend staying here.

Good location but if you’re used to four stars and above, probably not for you.

Power was down at 10PM. Room extremely hot and unable to sleep. As only staying one night, put a damper on trip.

Great service

Only one elevator was working at the time. Smell of smoke everywhere. Most staff (that spoke English), were nice. There is no free parking so look elsewhere.

Superb

Great with a nice pool area and beach access. Clean rooms and all public areas

Good

Le bruit était atroce. On a changé d'hôtel

The front desk is very accommodating! The cleaning personal are amazing and so is everyone on the premises. Great location, minutes by free Miami trolley to Lincoln Road and the cafe, restaurants and retail!

my second room. My original room was very loud. I think this is not acceptable in this category. There was a machine under my window. The reception was very helpful. But in my opinion that room is not for sale.

My original room was very loud. I think this is not acceptable in this category. There was a machine under my window. The reception was very helpful. But in my opinion that room is not for sale.

I didn't get a view from my room. and the food was ok.the rest was great

The rooms were clean, the pool was nice with beach access, staff was amazing and the food was very good.

Some reception staff could improve their communication with guests. During check-in and check-out, some employees spoke Spanish with their coworkers, which made guests feel uncomfortable and confused about the situation. The beach had somewhat old and uncomfortable chairs. It would also be great if they provided a food and drinks menu at the beach, similar to the service available at the pool.

The place is comfortable for families with kids, and the rooms are cleaned every day. The hotel also offers a breakfast buffet. Although the food was the same every day, it was still okay. Some reception staff could improve their communication with guests. During check-in and check-out, some employees spoke Spanish with their coworkers, which made guests feel uncomfortable and confused about the situation. The beach had somewhat old and uncomfortable chairs. It would also be great if they provided a food and drinks menu at the beach, similar to the service available at the pool.

Had a really good time great location

Clean rooms and friendly staff. Enjoyed the pool area and closeness to the beach.

However, location was ideal!

Very good

Great location The main restaurant was closed in the evenings so only bar food available Swipe access into the pool area and even the pool toilets was a nuisance Poor quality pool towels and not enough chairs for guests Loud music from next doors hotel was a nuisance

Exceptional

Exceptional

Perfect location The room was very small

Excellent pool area and access to beach. Beds, linen and towels were super comfortable/lush. Walls of rooms were thin and you could easily hear neighbouring rooms. Rooms were a little old. Poor shower pressure.

Perfect location The room was very small

Bad

Superb

Poor

Everything was good except the elevators & our room wasn’t an ocean view. The elevators were horrible. The room was clean & bed was comfortable. Lobby was clean.

The people at the front desk was rude from upon of arrival. They made it hard to feel welcomed . I asked for a room top floor she told me “no” later that afternoon we where in bed resting went to the bathroom and bugs was everywhere. In our bed in our CLOTHES! Inside the tub,sink and toilet. We went to the front desk complained they first denied our refund then mentioned $40 back then decided to give us a new room on the 8th floor . Her exact words was “ where you come from” “ it’s just bugs” we asked for the manager she laughter in our face so we waitied the next day the guy manager was VERY HELPFUL after Expedia called and another lady denied our refund he helped us we showed him pics he said if we left the door open we mentioned no we turned the air on and we begin seeing over dozen of bugs and when we found them in our bed that was just where it was way to much!

We enjoyed our stay very much. Great location and access to the beach.

I arrived at my hotel room at 11 PM there were only six channels on the cable so the amenity of premium channels in the hotel room is not true. They call the maintenance down three times. The maintenance guy came three times and stated that it was a conflict between the hotel and DIRECTV therefore they didn’t pay their bill….. when I tried to call the front desk from the phone in the room. The phone did not work in the room, so pretty much I was charged a resort fee for not utilizing the options that I need on the resort. The refrigerator was inside of the closet, pivot on top of the safe. I don’t think that is a safe location for our refrigerator. Don’t recommend using. I would not stay at this location again. Save the headache

Clean room

Very good

The beach view was unobstructed and pool and beach were great! Loved the chess game at the pool. Friendly front desk staff and bell hops. Used valet, again great service. Suites are very roomy and clean. Noise from music next door was too loud, but it only lasted during the Grand Prix Fan fest.

Passable

Passable

The room that we stayed in was very very clean!That was an A+ for me!Our room had a pool view,but u could still see the pretty green beach water right behind that pool view.The staff was very professional.It just would have been so much easier if there would have been someone there who spoke the real English language.

Good

It wasn’t worth the money The bathroom shower

Beach access was nice. Pool. Clean. Convenient. Small elevators that were slow.

It wasn’t worth the money The bathroom shower

Beach access was nice. Pool. Clean. Convenient. Small elevators that were slow.

We were here 3 years ago and lived everything from the friendliness of the staff,the clean rooms and the food was delicious. This time when we came back,we were disappointed in the attitude of some of the staff.One of the girls working the front desk had a difficult time comprehending English. We sat at the bar One night and the bartender seemed like he couldn't be bothered to wait on us and we were gis only customers. And he was playing disco music on a boom box It's not a night club.All of the staff for breakfast and Calvin in the evening were excellent though.And the food was a huge disappointment. Three years ago it was amazing. Breakfast was very good but dinner left alot to be desired.Very mediocre food.Valet parking was amazing.

This time when we came back,we were disappointed in the attitude of some of the staff.One of the girls working the front desk had a difficult time comprehending English. We sat at the bar One night and the bartender seemed like he couldn't be bothered to wait on us and we were gis only customers. And he was playing disco music on a boom box It's not a night club.All of the staff for breakfast and Calvin in the evening were excellent though.And the food was a huge disappointment. Three years ago it was amazing. Breakfast was very good but dinner left alot to be desired.Very mediocre food.Valet parking was amazing.

We were robbed on hotel premises — in the pool area. At the time, the gate leading to the public pathway and beach was broken and left open, allowing unrestricted access to anyone from outside. There was no visible security present. Even more concerning, the doors from the pool area into the hotel building were also broken and could be opened without a key card. This represents a complete failure of basic security. The situation is even more serious considering that the stolen bag contained a room key with the room number. Despite this, the front desk did not treat the incident as a security threat. We were also told that security cameras are basically useless because of sun glare. In Miami, that’s not an excuse — it’s negligence. Throughout the stay, loud parties from a neighboring hotel continued until 1–2 AM every night. Traveling with a 10-year-old child, this made rest impossible and caused significant stress. The hotel denied responsibility and showed no real concern. This is not just poor service — this is a serious safety issue. Avoid if you value your security.

Good

The reception staff was not helpful at all, when I asked for information their answer was, google it !

Great pool and easy beach access. Front desk staff was nice. Kinda rundown and a bit dingy. Dirty carpets. Breakfast restaurant staff ignored us. One elevator was broken the entire stay. Hotel isn’t closed to any restaurants. Their restaurant for night was average at best.

Great pool and easy beach access. Front desk staff was nice. Kinda rundown and a bit dingy. Dirty carpets. Breakfast restaurant staff ignored us. One elevator was broken the entire stay. Hotel isn’t closed to any restaurants. Their restaurant for night was average at best.

Easy beach access, bicycles available, great restaurants, beautiful rooms… staff was super friendly! 10 out of 10! Will definitely stay here again!

location lousy room

location lousy room

Passable

It’s a beautiful property with a beautiful view. Although I did not like rudeness of a front desk stuff and Manager. Valet parking stuff(Hector) was very helpful and the bar at the beach stuff was very nice too. Beach is very nice and clean.

Great location

Location, phenomenal customer service!

Good location. There are other hotels that have a good location with better facilities

- on Saturday night there’s insanely loud music playing from a nearby bar until 1:30AM. Oceanside will be much louder that night than the other side of the hotel. Don’t expect to be able to sleep until the music stops. - worst pillows I’ve ever had for a mid tier chain hotel. Tiny and thin. - terrible plumbing. Both taps fell off and water dripping from the ceiling from the bathroom above. - air con is bad. Temp in room will not go below 75 degrees f. Best thing is the poolside bar food and drinks and the nice lady who runs it. That part is really well run.

Location Staff incompetency

Rooms were clean and staff were helpful. No view of the beach from our rooms, however we did enjoy the pool and beach.

Mid beach somewhat quiet area. Lobby was clean and refreshing and our balcony view was nice. The pool towels and chairs and umbrella complimentary were a great addition. The floors above us were having some technical and water issues… we had to call front desk for the water issues leaking into our bathroom and hallway entrance from the floor leak above. The crew did come down and fixed it intermittently but concerned about the future issues that may come from water damage. The balcony was not secluded - no partition separation.

Beach view and our balcony were great. Comfortable bed. Music from next door hotel went on until the early hours of the morning.

The Beach was right there

Great hotel in great price for the value that you get from this hotel I will stay here again

We stayed 3 nights in a Junior Suite. On the second night, I woke up to water pouring from the AC vent. Maintenance came in the morning, but when we returned later, there was water all over the floor again, plus bubbling paint on the walls and ceiling. They then suspected a roof leak, not the AC. We had to move rooms and were offered either a smaller room or another Junior Suite that had been out of service due to peeling paint in the bathtub. Since we needed two beds, we took the second suite. That room had more issues: the TV remote didn’t work and a bedside outlet was broken. Between 3 maintenance visits, packing, and moving rooms, we lost half a day of vacation and missed the only nice weather window. The front desk staff and maintenance workers were kind, but the manager was dismissive and rolled his eyes when I asked for compensation. He only offered to waive the resort fee ($125 of our $1,000 stay). I felt one night refunded was fair, but he refused. The hotel feels more like a 3-star property—older building, maintenance issues, and only 1–2 tiny elevators working. The pool and beach were nice, but management completely ruined the experience.

For the price the hotel was just bad. One good thing was the bag service while we waited for our room to be prepared. Now for the bad, when you book a 300 dollar a night room you are expecting quality but we got the opposite. To start the restaurant was incredibly overpriced, a 30 dollar breakfast buffet with like 8 items is insane. Next thing was the room, we had a king sized bed with twin bed pillows. In the middle of the night there was a flood above us and water started pouring through the light in the bathroom. After that the AC in our room went out. We brought this up as we had to check out very early and it was a very light apology and they waived the 30 dollar resort fee (felt like an insult). The ice maker did not work either. And the beach view was okay but for the price you expect the beach outside your balcony not a 5 minute walk away.

Unfortunately, our experience at this hotel was not a positive one. The front desk staff were not welcoming and seemed disengaged, which made check-in uncomfortable. We also had difficulty understanding them, leading to confusion during our stay. Good customer service makes a big difference, and this was lacking here. Based on this experience, we won’t be returning.

Parking was the only issue..we opted to valet park as it was not easy to find parking in the area

I paid for a balcony on the oceanside to sit and listen to the ocean and the next door loud music parties from 7 pm to 1 am ruined it for starters. There was no peace in the evenings. The balconies are all made with simple bars. Anyone can jump over to your balcony which is unsettling. The air conditioner unit is right below the units. So, even if there isn't any music, this is a constant during the day anyways. I had one issue with the room which was the nightstands which had no outlets and pulled away from the wall a bit. The cleaning staff had a problem with supplying our room with enough towels, etc. When I asked for a washcloth, she wouldn't give it to me. It made no sense not giving me a washcloth. I would not recommend paying for a balcony side view of the ocean here.

This is the fourth time we are staying here in two years. This hotel is great. Staff is nice. Pool is great and you cant be the on beach location. Rooms are nice.

Staff was very unhelpful. Room looked used when I checked in. Very loud.

Beautiful Beach view

Our room was perfect, we loved everything about it. Unfortunately the 1 working elevator was an issue being that there were plenty of people sgaying there which made waiting for 1 elevator a longer process than normal. But overall we had a relaxing time. The beach was steps away which we loved and the food was pretty good. Staff were nice everytime we saw them. No issues there. Would stay again

Loved the pool area and the lobby! The beach area was nice but chairs got picked up pretty early. More trash cans would be nice… some people are such slobs! We tipped the bell hop when we checked in our bags handsomely and when the other bell hop dropped our bags off he didn’t leave our door until we tipped… again!

Beach view was amazing, pool bar service the lady was EXCELLENT! Pool was good too. Would book again.

The food could have been better.

Beautiful beach, pool and lobby. Seamless check in

Nice location. Restaurant should stay open later. Taxi service needs to be available--perhaps more o fo at the front desk.

The pool, right across from the beach, was wonderful. Rooms were clean and comfy. Breakfast had a good variety.

Clean room great location

Balconies have peeled paint. Secure gate to beach was open unlocked for three days until they repaired it. Our safe wasn’t working and had to wait a day for them to repair it. Pool side salads are grocery bag emptied lettuce. Pool is always warm, major plus. Mostly families but there was one drunk fellow who asked me and others if we thought the woman he was making out with (& repeating the f bomb) near the ladies room was a good match. Beach chair & umbrella staff leave before 6pm

I prefer pillow / mattress that are a little bit more firm but that's my personal opinion

Housekeeping utilities missing every day, water or hand towels or creamer and had to request constantly

Nos encantó. Se necesita más tiempo para disfrutar de las instalaciones.

The lift service was really bad. Many times we had to wait over 20 minutes in the lobby, and sometimes we just used the stairs because it took too long. Very frustrating. There was no proper way to contact the front desk from the room. The phone didn’t connect to reception or room service, and even when we tried calling, no one answered. On top of that, the room lock was not working properly. We tried reaching reception for help, but again, no one responded. The front desk seemed focused only on check-in and charging extra resort fees, with no real service afterward. Overall, very poor service. Would definitely think twice before booking here again.

Front desk was terrible. Bar staff and service people in the restaurant were very.

Not good

We were disappointed with the hotel overall. Our staff interactions were fine, but we were only able to check out 2 beach towels, chairs, etc for our family of 4. The room also seemed very short on towels for actual bathing. The tv only had 2 channels (lifetime and mtv) and the Netflix option didn't load because it said there was no internet. We noticed that breakfast was included for some people but not through the package we booked on Expedia. The food everywhere was outrageously priced and parking was nonexistent. For how much we were paying (hotel cost+ resort fee+ 52 a night for valet parking), I was expecting a better experience.

A plus was security came each time. We stayed a total of 5 nights and if it were not for the fact it was prepaid we would have left after the first night. After returning back to the hotel after our cruise the Lloud music next door wasn’t there but listening to a couple argue most of the night wasn’t pleasant.

this was a great hotel, with a great location.

Location is fantastic and has beach access. Fluffy towels. Every single thing took ages, from check in, to breakfast to drinks at the pool bar. And what made things worse was that whatever we waited for was wayyyyy below average and overpriced. The potty doesn’t flush well so i had to fill a bucket of water and throw it in every time I did a number two. The damn elevator never stopped at our floor so we got a lot of steps in. Save your money and go elsewhere. Unless you enjoy being severely ripped off.

Nice . Cozy

The staff was very friendly and helpful throughout our stay, which made a big difference. That said, the reviews about noise are accurate. The walls are quite thin, and you can hear noise from neighboring rooms. Also, the biggest downside for us was the pricing $8 for a cup of black coffee in the morning felt excessive.

Great location, access to beach was a must for us and price was very reasonable compared to other options with beach access

Close to the beach Room phone never worked. Air conditioning could only go to 68. Staff wasn’t available when we checked out. Had to walk all the way down every time due to phone not working. Asked for toilet paper but they brought towels. Due to phone not working had to find someone instead of calling.

I was very well pleased with our whole experience. The ONLY downfall was being so far from the tourist district; it's not walking distance.

it was very good value, though the place felt rather tired and in need of a refurbishment. location and views were great as were the friendly staff

First thing the super nice helpful receptionist.. She was so decent , accommodated all our requests and helped us to smooth early check in. Room was spacious with fantastic view. The hotel beach is convenient, close and easy access. Bar was decent. Nothing except a small note to clean the beach from the seaweeds. I saw the public beaches get cleaned early morning but noticed that this beach is not.

It was good

Clean, close to the event I was attending, fair price & in my personal opinion, I liked the layout and atmosphere better than the hotel right next door. (HI)

perfect

Elevators were not working . The bathroom door was so old that was peeling the wood on the floor. I will not recommend this hotel at all.

Lifts not working

We got a standard room for 2 adults and a toddler. So our room was facing the street which was loud at times but okay overall. The staff especially the cleaning staff were great and attentive and helpful. We also tried the restaurant at dinner time and they were very accommodating with our toddler’s food request. The pool was open every day we were there though the weather was a bit on the cool and windy side. We love the foyer and lobby, it was very open, modern and bright. Overall, it was a great stay!

Ery basic gym, great location

Great location and access.

Good place to stay

Amazing location right in a beautiful white sandy beach. Ample lunge chairs and umbrellas. Beach towels were a bit threadbare. Could use replacing. Safe and secure location. Key card needed to go between hotel to pool/beach. It’s an older hotel but our room was spotless. No icky carpet. Tiled floor everywhere. Very spacious room with in room mini fridge, microwave and sink. Highly recommend.

Valets great but front desk terrible and poorly trained but beach was nice

It works as a home base to explore Miami Beach. It is definitely an older hotel, but decent. The beach access is very good and this section was not very crowded and there is direct access to the beach boardwalk. You are allowed two beach chairs per room, you need to pay if you want more chairs. The pool is quiet, which was good for us. The breakfast buffet is standard hotel buffet. The staff did not seem friendly, particularly the front desk staff. The hotel seemed to be doing quite a bit of maintenance during peak spring break time where parts of the pool area were off limits at certain poibts due to paint drying. A CVS is close and convenient.

Nice room, outdoor pool and beach access!

El hotele deberian incluir el parqueo en el precio del hospedaje, 52 dolares mas taxes por 24 hrs., la limpieza deberia ser mas evidente, el piso del baño tenia cabellos y no eran mios, el buffet que pagamos fue exactamente igual los 7 dias de estancia, mismo huevo revuelto, mismas papas entre frias y calientes, medio duras. Y no me gusto que despues del 2do dia me cargaran el estacionamiento de los site dias mas 50 dlls de deposito del parking, luego un deposito de 150 dlls , cuando les habia pagado por adelantado los 7 dias de estancia, que me cobraran 36 dlls mas taxes por hacer check in 1 hora antes. Si creo que no vuelvo no solo al hotel, sino a la ciudad que en todos lados hay que pagar parking y en algunos lugares cerca de la playa 20 dlls la hora, parking público en la acera de la calle.

Très bon rapport qualité-prix pour Miami avec des enfants; tranquille; Belle piscine avec toujours des chaises de libres, menu un peu limité; collé sur la plage; plus vieille hôtel dont chambre peu insonorisée

Great property. Fantastic location. No complaints.

Had many issues while at my stay with family, (we had two rooms reserved). The hotel staff did nothing to rectify the issues, was told I would hear from someone twice and never did. For the amount of money paid, stay elsewhere!

Old building; the wall is very thin, so you can hear other guests on the hallway and next rooms; door is not closed gently, so there were slammed door sounds

The balconies are very small.

We enjoyed the beautiful view of the ocean and rooms were adequate. Biggest problems were the sweet young ladies at the front desk who were ill equipped and trained to handle any situation or answer very basic questions. Also, the 1st elevator doesn’t work and apparently has not worked for some time. Best bet is to try and hop on the staff elevator.

Expected better room, sink was clogged through

Clean but a little small in the bathroom, nice deep pool steps from beach

Room is rather small, Hôtel would benefit from cleaning windows, switched on lighting in lobby area a general tidiness of elevators

Beach view was excellent. Needs better quality of the beach towels and sun beds.

Yes

Overall average experience

Great customer service and staff

Excellent location on the beach

Please note it is not a great location for very young children who cannot swim.

Hands down an embarrassment to the brand. Zero amenities. Expensive and not even able to get room service. Told use Uber and welcome to Miami! Radisson brand is off my list forever as could not have felt more taken advantage of and the staff could not care less about their clients! Shameful!!!

Watch out! When you check in you need to pay to use the pool and the beach! It’s a mandatory “resort fee” of $36/person. Completely ridiculous that was not already included. It got you a chair/umbrella on the beach- absolutely nothing fancy or comfortable- just a cheap lounge chair. If you want the beach towels- you have to go back to the pool and get them. Don't bother with the breakfast buffet- items were limited and mostly and the hot items were definitely not hot. You also have to pay $49/night for valet parking. Over all, i wouldnt stay again nor would i recommend .

Very well maintained property.

Well managed property and courteous staff all around.

The property is in a great location right on the beach. The pool area and beach are beautiful. The dining room and food options are good. The room was comfortable and clean, my only pet peeve is that the housekeeping staff didn't refill the coffee pods or toilet paper, which ran out. There is also no grab and go coffee in the lobby, which was inconvenient. Otherwise, it was a good choice from which to explore Miami Beach.

Pool area was very nice.

There is no way on Earth this is a 4-star hotel. It is a 2-star at best, on a good day. Staff are TERRIBLE. They do not want to help guests or make you feel welcome at all. We stayed in a suite which had a microwave, but no plates/cutlery so so I called the front desk to ask for 2x plates and some forks to be sent up so we could heat up some food but they refused because the bar was closed at 11.30pm. I told them my wife was sick but Patricia at the front desk literally just said it doesn't matter the bar is closed and that she can't help. Staff have to be told how to help guests, BY THE GUESTS, rather than them taking any sort of initiative. On the front desk, maybe 2 people speak proper English, the rest are non-native English speakers so don't understand anything you are asking. The room size was great, but lighting really poor so it was dark most of the time. there is no shower cubicle, just a bathtub with a fixed shower-head. I expect much better in a suite at a 4-star hotel. Bathroom was very dated too as well as the room. Will never stay here again and will actively tell others to avoid this hotel.

The check in was terrible, we arrived early, staff were so unfriendly and unwilling to offer any help at all. I booked and paid for a pool view balcony, Stephanie argued point blank that she was putting me a studio room, even after i showed her proof that i in fact had booked the pool view balcony room. Only after another staff member stepped in and begrudgingly agreed and provided the room we had booked. I was charged $30 to check in 1 hour 30 minutes before check in time, the first time anywhere in the world this has happened.The rooms are dated, and look nothing like the photo's online. the bathroom in fact was completely different, with the room pics showing a separate shower, where our room had a shower in a bath. I would not recommend this hotel to anyone.

Loved location and room. Staff were very friendly.

Beach and pool were nice!

The view from my balcony was beautiful! The room was spotless. Overall, it was a great experience!

There was no beach view. Put us in the corner street side next to the emergency exit. Loud and people in next room drunk and cursing and loud from 3:30 am to 7:00 am. No security. Drinks at bar not listed on menu and overcharged without telling customer actual true price. Unresponsive management. Bugs in bathroom. Lack of english speaking employees.

Polishing lobby floors st 7 to 9 pm is horrible. It's impossible to sit at bar and hays drink One elevator is not enough for a 10 story hotel.

Rooms were clean and staff was friendly

The beach view was nice except the seaweed was overpowering in smell and sight.

The staff was wonderful. Every person we interacted with was friendly and helpful. The location right on the beach was great, too. The room... not so much. It was dim, with very few lights. There was nowhere to sit except the bed, no desk, no chairs. There was no microwave. One of the elevators was broken, so all the guests trying to go up and down a single one made for long waits. Also, it is a resort hotel, so you have to pay for absolutely everything.

Great ocean view with a HUGE balcony to walkout on

length to check in, phone in room not working, green water in bathtub, only one elevator working

The room was good. Not really receptive to people checking in early unless you’re willing to pay them more.

Only one working elevator so the wait was longer. Clean rooms and gorgeous beach. Pool was a bit too warm. Lots of beach and pool chairs. The bar by the pool had great food and drinks and the staff were very friendly and courteous. The only glitch in the vacay was we were charged extra from the pool bar as someone charged their food to our room number. The staff remedied that but didn’t send an updated invoice.

Excellent

Excellent location..,right next to beautiful beach. Very friendly staff. But they have $50 valley parking and $41 resort fee which a downside. But overall I am happy with the stay

Beautiful views, friendly staff, easy beach access, safe area

Room was clean. Staff was friendly. Beach view I assume you can see it from beachfront rooms but like in many places in Miami Beach the walkway is in between so you can’t really have a direct view to the beach. Breakfast is great.

Paid resort fees only to be told that we couldn't use beach chairs without paying $10 each for them, even though we gave our room #. Beach staff were not helpful.

Room was exactly as listed, direct beach view, room was a 1 bedroom suite great in room amenities

Good value Clean rooms Great location

all great

We were given the wrong room from king suite to just king bed for room was to small staff did not tell us that they did not have our room available as we paid for it over a month ago staff was rude and would not explain their error we asked to speak to a manager but no one came

Great sunrises every morning

This hotel is amazing. The staff, service, and breakfast is absolutely awesome. I love the short walk to the beach and restaurants.

Great location, nice breakfast, clean, friendly staff

Large a sections of the hotel were poorly maintained, including the pool area, elevators, and hallways

After check out the charges my credit card multiplie times for no reason

I had to ask four times for an electric kettle and eventually had to go to the front desk as a last resort before I was about to give up. There were guests making significant noise in the hallway and slamming the doors at 3 AM pretty much every night. Staff was friendly enough, but it really didn’t make up for all the other issues. Considering how much we paid, (just under $500 Canadian a night) we were very disappointed with this Hotel.

Was super amazing

Room was decent, had hair in bathroom around sink and shower. Hard to sleep at night because it sounds like water is consistently running throughout the walls. Beach access is always great. Beach towels seemed worn out, have been staying here for past 3 years for annual Miami trip, it’s time that they do some minor updates to maintain it. Overall it was good.

Location is AMAZING, right next to the beach with direct access and lots of cafes and dinning places nearby. We had room 419 and found cockroaches on the ground. This immediately made us uncomfortable and we notified the front desk and they were able to change our room to 415 down the hall. Thankfully we did not run into any further issues although we were cautious at first. The housekeeping is a little unpredictable but usually shows up before noon. The breakfast is quite pricy for what it offers. The rooms are very dim and poorly lit and the wifi is not great, I hot-spotted the TV to get access to Netflix. The staff is respectful, the location is perfect, but this is closer to a 3 star hotel for what you get.

They gave us a wonderful upgrade since

We didn’t like the fact that housekeeping knocked at our door every morning and the last day they knocked 3 times and it wasn’t even check out time.

Clean room. Beach access with chairs and towels. Excellent experience.

I highly recommend the ocean view rooms, they do not disappoint. Thank you for a great stay, we will definitely be back!

Clean room and excellent breakfast plus good amenities

The room was clean, which was a plus. but very small. The bed is hard but somehow was ok enough. We had an ocean view with a balcony, which was nice, but nothing about it felt lux. Just didn’t fit the room’s rate per night. Note, the cheapest parking is $50 per day valet with the hotel. The hotel restaurant is a joke. We didn’t try the breakfast or lunch, but we did got dinner at the bar area (only place serving food in the hotel after 5 till about 8:30). The chicken cutlet was basically a chicken patty and the fries at similar to McDonalds. The chicken parm sandwich reminded my of the Italian chicken sandwich from Burger King. The true downside may just be the area. There isn’t much to walk to in midbeach area. But we came to relax at a hotel that had resort like amenities in Miami Beach, it just sucked all amenities were lacking. I would stay elsewhere next time if I had to return to this area.

Room has stains on the bed sheet. Hair dryer didn't work and took one day to get a new one. They also don't provide daily room cleaning, so we had to take out trashes ourselves everyday.

Amazing stay with incredible views!!

Room cleaning

The location was great. Right on the beach walk & can only access gates with room key.

The not great stuff...the parking is expensive $50 a day and takes a while to get your car from the valet. One of the two elevators was broken so we had to take the stairs, luckily we were just one floor up though. I had to call twice to get blankets and pillows for the sofa bed, took an hour.

Great room, decent service, good staff, nice location and plenty of options around.

Great service, spacious rooms with great ocean view.

Staff super friendly. Easy check-in and very helpful. Room was spacious and clean. Great location close to lots of restaurants and very convenient. Easy access to the beach. Hotel could use a little upgrade. Balcony had nice view of beach but could be a bit more private. Recommend some plants or coverage so that it didn’t feel like pool occupants could see you changing in your room.

It’s called a “resort” but really wasn’t a whole lot there. I got the suite with the patio and it was very dull. It’s essentially a hotel room with a balcony that has a metal fence separating it from other rooms. It’s just looking over the pool… that’s if your view isn’t blocked by the palm trees. Did not live up the expectations I had for the money I paid. On check out day I was running a bit late and the front desk was very annoying and inconsiderate. I asked if I could get an hour or two later check out to which the front desk lady disrespectfully told me no and then went on a rampage about how the rooms are already booked, etc. The front desk people kept knocking on my door several times while I was packing my items. Very annoying and disruptive. The people that clean the room are good though, they come by everyday and clean the room thoroughly.

You could tell it was an older hotel that had been updated. The room was clean and we enjoyed how close it was to the beach and walk way

Fantastic 4 night stay prior to our cruise. Room, hotel, pool, and beach access could not have been better. Complimentary coffee and water in room a huge plus. Staff very pleasant and efficient. Having the walk/bike path right on back of property was enjoyable. Free street trolley stop steps away from lobby. CVS and deli just a couple blocks away for food, wine, beer, etc.

Breakfast buffet was below average. no shelves large enough in the shower. They clean once in 3 days . it s a pain to ask for anything including water, new towels etc Not a 4 stars hotel

All personnel were very warm and professional… the room was cleaned and stocked… love the bar area.. very cozy.. and staffed well… Laurie & Brandon were exceptional… we will be back… !!!

Terrible stay overall room, cleaning, service. Never coming back

Clean room, comfy beds

Room was spacious. Staff was great!

Let me start by saying the hotels staff were great, The hotel itself was in a little rough condition. The lobby , restaurant and location 4 Star! The rooms 2 Star, and that’s being generous. Would I stay there again, most like no! The rooms I felt like were “lip stick on a pig” It was still a pig! The filter was dirty and ceiling tiles old out dated and discolored. Pool was really nice! Best way to summarize the place was the owner cuts every corner possible. Sold 7.0 hotel out of 10. If you’re on a budget and want to take the family and don’t plan on being there great! No wow factor!

It was good experience

The hotel is tired and need complete refurbishment. The staff were generally unfriendly.

There are so many options here - but I will come back!

It was nice and comfy

Service was not great. Housekeeping seems to leave early and the staff has no idea how to fill in if that happens. Simple requests are ignored and then they can’t fix them once the other staff leaves. In general the staff was kind of rude. Hoping to try a better hotel on my next stay in Miami Beach!

Always a safe bet. Quiet, friendly staff, clean, great location

Staff were nice

Great hotel

Then, when we got to the room, the bathroom door would not open from the inside, the balcony door handle fell off, and the pullout bed was AWFUL.

The room was comfortable. Beautiful view. Would definitely stay again in the future thank you.

The hotel is being rated at 4 stars, frankly it does not deserve the rating. On every experience during our stay, it was 50% good and 50% bad. The room was somewhat clean, but the area rug under the bed was FILTHY, and I mean sticky, filthy and gross. The first step off the bed was on the rug, and it was disgusting. The windows need replacing, but at the minimum, good cleaning. The overall property was decent, but there was only one working elevator for the entire hotel. The restaurant/cafeteria had good food, but if it was listed to open for lunch at 12:30, nothing was ready at 12:30. You sat down for lunch at the tables that were still dirty and not clean from breakfast, and the staff would start cleaning at 1:00pm while people were eating. I booked this originally because of Radisson reputation, but I won't be booking with them again when I come back later this year. A few 3 star properties I stayed at before at Miami Beach were much better than Radisson.

The property charges so much but compared to luxury prices, the services are basic and the amenities are horrible. The TV and phones in the room were not working so you cannot call front desk for any query. This is specially frustrating if you are traveling from really far with senior citizens or kids and need basic convenience. Even though the room was booked for 3 adults, getting an additional water bottle to the given 2 was not entertained. The food quality was basic to the core but the cost was almost $50 per plate. There was only 1 elevator working and that too had broken keys on it. The service levels were decent although it is pretty evident that none of them are being paid enough to care about customers. Also there was no room service available. I would not recommend this property on the beach for these prices.

Good Location for beach, fontainebleau/LIV, and cvs access, we were a free bus ride away from south beach. Still far from other entertainment options.

Really enjoyed it though hotel is tired and only one non services lift was working. Very nice staff and ocean view from my room was stunning

I didn’t like the hotel period

Upon check in of course the hit is with hidden fees as well as tried charging me an upgrade fee even tho with Expedia vip if available it should be complimentary. They also told us booking with third party they don’t do that. If I booked through them direct they would offer it free… we were suppose to get way one night that was also not mentioned or offered. I had to complain at check out and show them it should be covered… very disappointing that the price is never the price. There also extra fees thrown in even tho we pay in full prior… there were also 3 roaches on balcony and one inside by the door. Extremely grossed out and disappointed honestly. You ask for honest review and then ask for it to be changed ! This is my review and we were disappointed and disgusting

First day I arrived I found out that the door of the room is broken and I called for them to fix it but no one did anything and they refused to change my room. The Vallet was always sleeping and I had to wait 30 minutes till the Vallet brought my car and they were very rude but there was one Vallet by the name Hector and he was the best of the whole stay, he was so nice and outgoing and made our day every morning with his present smile and amazing energy. Wouldn’t recommend this hotel at all.

Room needs more lights; TV signal is weak and often gets interrupted and then no signal altogether. We did get upgraded to a suite. Housekeeping staff is friendly. I asked to borrow an umbrella one day and the front desk just flat out told me, “We don’t have it”, certainly not mincing words. The property is dated and needs some major upgrade in my opinion. Overall, the stay was OK/average, but we wouldn’t come back the next time.

Nice location! Not 5 stars because of no air ventilation and the balcony without obstruction to neighbor room.

Our room came with a cappuccino expresso machine and the coffee machine And complimentary water bottles The rooms had beautiful ocean view The lobby had a very fresh clean beautiful welcoming They charge $50 a night for parking but there is a city parking 3 blocks away and it's 20 bucks for 24 hours .

Excelente ubicación los empleados muy atentos

The phone in the room wasn’t working

Beach was nice.

We loved the beach access! Our room also was a good size for four people.

Hotel.\nWhat's a good stay

Room was clean although the bathrooms needs an update- cleaning service was great although they came pretty late

Staff. Specially the breakfast staff. Garcia, Roger , Carmina

Nice location and service. Only one improvement—please remove the room carpet underneath the beds. It was stinking.

The rooms were good. I would say don't leave food out or ants will get them. I literally saw them come out of the outlet. Also how to sign into the wifi is annoying. Overall its really close to tg

Tired hotel

Great staf Great location Avi

Multiple problems with room non working phone broken tv that took 4 separate calls to finally have someone come up and they never fixed the phone. Broken elevator

The resort was nice and so were the staff. The pool was beautiful and the pool staff were friendly and welcoming. One issue, the elevators weren’t all working. It was hard to get up and down to the room.

Very nice and spacious room, however I had to deal with two issues: ants and the noise coming out loud from the other rooms next to mine and from the aisle. I could hear people coughing next door and the house keeping crew radio talking. Noise isolation definitely needs some improvement. Staff was supportive. Good amenities.

Everything is great , staff and service needs to improve

Excellent services

Worst front desk mangers and associates. Gave us a room with filthy carpets constant static noise ( next to the exterior AC appliance ). Curtains falling off and the blinds won’t even go up as the chains were missing. Reported multiple times the font desk managers would not act and was not supportive at all.

Staff was helpful but property was dated.

there were insects in the room, the staff denied shifting to another room. No special event for new year eve.

Room was clean, housekeeping staff were amazing. The location is perfect. The pool nice and warm, but not too warm. The food and service were lacking. Bartenders outside very nice. But no service at the beach. They don’t set up the beach chairs until 9am. And no towels at the beach. Often running out of towels at the one spot to get them by the pool. If you are lucky you’ll get some of the larger obviously newer towels, otherwise you will be stuck with small very worn towels have you wishing you brought your own. Steep valet charge each day and no other option for your car. But the valet staff were very nice. It’s an old hotel but the room we were in was great and the location is perfect. Better towels and service at the beach and I would book again for a future trip.

I booked a room with breakfast included and I am being told breakfasts is not included

Be careful about your booking with Radisson, as it could turn out to be in a different hotel - I booked the Radisson Resort Miami Beach and round-trip flight together as a package from Expedia for a 4-night stay from 12/25 to 12/29. The amount was paid in full in November when I made the booking, except for the resort fee. When I arrived at Radisson around 11:45pm on 12/25. I was told there is no room for us that night as the hotel is overbooked. Radisson then assigned us to Holiday Inn close by. We had no other option at that late hour other than going to Holiday Inn. We finally got into the Holiday Inn's hotel room around 1:30am on 12/26. After waking up around 10am the next day, I called the Holiday Inn front desk to ask for late check out, and was told they cannot give late check out. So, we had to get up, repack and check out by 11am and moved to Radisson. However, Radisson's room is not ready at that time. So, we had to store our luggage with the concierge and go out. The originally planned continuous 4-day beach vacation got interrupted and we could not enjoy the stay for a day. When I came back from the trip, I contacted Expedia, and Expedia reached out to Radisson. I was told Radisson will not compensate for the first day we could not enjoy and it is Radisson's policy. I don’t understand this policy and don't believe any hotel can freely assign their guests to other hotels without any early notification.

The restaurant was rarely open. The walls were very thin in the rooms, and we could hear the families next to us talking. The hotels dated and needs a refresh.

Great location, amenities, staff

No

Room was not so great hair all over the floor and on the bed, first and last time here

Private beach is excellent. We loved bartender and towel staff who are so kind and make us very comfortable. Convenient location with easy access to CVS, Walgreens and many restaurant. Close from the airport.

This is an older hotel, but very nicely appointed. The room and the bed was comfy, and amenities as expected (coffee machine, safe, small fridge, WiFi), and the staff was friendly and efficient. Parking is valet only, and our fee was $48/day. The resort fee includes 2x loungers, towels and a beach umbrella. Food and beverage choices are expensive, as is typical of Miami area in general. Nice overall.

Clean, daily room cleaning, free towels, chairs, and umbrella at the beach, restaurant in the facility, atm, valet if you need one, close to bus stops, easy access to the beach, pool bar, swimming pool

Overall a nice and pleasant stay

Like to have more food options and easy access to beach front

Clean room. Nice location.

Great location, clean rooms, friendle staff. Good one night stay

It was a good property, dining options were limited.

Great

Staff was great, room was very clean and comfortable, and the view was great.

Clean rooms. Elevator small and not enough of them

The shower was extremely dangerous. It was very slippery, with no bathmat provided and no grab bars

It was a good hotel overall, the rooms were average though. The staff was friendly and the location is nice.

Safe bet when going to Miami

Staff and clean room

Th

I have 3 package came for delivery … hotel asked $30 charges just to receive my packages. Whole package value only $25

The property needs an update.

Beach view

Good location and good value. Room had a nice balcony.

Ideal location. The property is well maintained and the staff is very professional. We were quite pleased with our stay and the direct beach access made our breakfast even better.

.

Staff was very helpful and accommodating the room was neat and clean but insufficient light. R

Great place

Multiple things broken in my room, this was escalated and nothing was done- broken iron, broken phone, hard to navigate how to use shower/ and find light switches! Reception was awful just directed any needs to be done online -

The lights in the room were terrible as well. The location is great, and the prices are not too high, but when you book a Junior suite, you expect more than a roadside motel vibe.

Very small rooms

Hotel was extremely dirty and the restaurant was over priced for the quality of the food. Will never stay here again.

Room was nice, tidy and clean. Comfy too. the rug was kinda stained and we got a room right by the elevators so all day and night you could hear the beeping haha but besides that it was great.

Rooms was nice

The hotel is ok, considering premium price to quality ratio during the busy Art Basel week. Unfortunately, reception and management at this hotel are the weakest link. I wrote a scathing review about the check in on the day of my check in (December 2) but it didn’t get posted! I would like to speak with the representatives of both Expedia and Radisson about the check-in and the fact that they wanted to charge me a different and significantly higher rate at the check-in, and didn’t want to grant my Expedia reservation receipt. It took almost 40 minutes of unprofessional receptionists’ efforts to agree that my receipt from my Expedia reservation account was the rate that Radisson was going to charge, and not the extra $900 that they wanted to charge me on top of my Expedia reservation. It obviously would have been illegal, and it felt like either a scam or a total lack of professionalism, and I have never experienced anything like this in my many years of booking through Expedia or anywhere else. It’s shocking to experience it at Radisson. My guest who was witnessing the fiasco, was also shocked at the hotel’s behavior. I would like this matter to be investigated further so it doesn’t happen again to me or anyone else.

The elevators are a bit small and unclean.

While the Radisson is an older property it is well maintained. The staff was pleasant, helpful and accommodating. Also, direct access to the beach and complimentary towels, lounge chairs and umbrellas were a big plus. Also the salt water pool was nice. I will definitely be back.

Check in they charged me for the stay said they never got any payment for our room although it is on my card the stay was three hundred dollars way above what it should of been So I want a refund from somebody need

Hotel was amazing family friendly

We had a great time

very nice room and hotel

Great clean room and beautiful views!

Overall clean rooms and good location.

Staff at front desk had an attitude

Room spotless !! the entire hotel super nice and clean !! our room was serviced every single day. Friendly staff

Worst experience with hotel staff and rooms

The room was nice and clean. The breakfast was delicious in the on-site restaurant. Overall I had a great experience and would stay again.

Plates and utensils weren’t provided when asked for room service suggesting the restaurant is closed and we can’t do anything.

The sta

The room has a great view, great service and the best part was the location.

Excellent service upon check in. Great beach access

The housekeeping and friendly valet parking attendants are a highlight. Very clean rooms and friendly people. Front desk staff was not very friendly or welcoming, however. The resort itself if limited. The rooms are basic with garish overhead lighting. Comfortable enough beds, but decor is very basic like a highway hotel. The pool is beautiful but no amenities like water or sunscreen, and no attendant or food/bev service. The gate to the beach was never locked, though this didn't prove a problem for us. Restaurant was usually closed. Bar is indoor on side of lobby and isn't very inviting. Oceanfront with large balcony, but this old property has open barred balconies, so our neighbors were very close with no privacy. We could see into each others' rooms. It is possible that some oceanfront with larger patios may share a balcony.

Nice hotel with beach front access. Note that the oceanfront balcony rooms have the balconies connected with no privacy wall from your neighbors. The rail that separates the balconies is only hip high, and easily accessible. There is a deadbolt lock on the door that leads to the balcony, but as a solo traveler, these are just things that I’m always paying attention to. Staff was friendly, and the food was very good.

The room was spotless

Access to the beach, beautiful views and safe and quiet area.

Clean room

Me and my husband were got stuck in their elevator for 10 minutes, and we were late for our appointment we spent hundred of dollars for. The hotel next door was noisy @4am and the walls were thin.

The staff were great and very helpful. Beach access was good an our room was clean and ready.

I never received my deposit from the hotel and the elevators was slow and one of the elevators broke down with me and other guest.

The carpet was really dirty needs to be thrown out. The elevator is not working. Margarita pizza was bad!

Two of the three elivators didn't work for TY he duration of our stay (5 days) and it was a major inconvenience

Our room had ants everywhere. Ants in our showers on the counters and in our bed. When we checked in late that evening, we noticed ants everywhere and immediately called the front desk to change rooms for us and all they said was housekeeping can be there the next day. We were not able to change rooms and no one helped us the same day so we literally had to sleep with ants. We woke up with ants in our pillows, my husband had an ant on his ear and ant bites all on us. Very unacceptable. We were eventually able to change room but having to sleep in that condition is unacceptable and the front desk staff brushed it off stating we’re in Florida, ants are everywhere. Well we didn’t have ants in our second room.

AC temp was too high and could not be adjusted. One day both elevators did not work and had to use service elevator. The other days only one elevator, of two, worked. Very limited options for breakfast, only two, with fixed menu. Only one waiter for all customers. Towels were not changed even when requested.

Room was not cleaned very well. Two of three elevators did not work for a few days. Extremely inconvenient. Food and dining service/servers were very good.

Todo anduvo muy bien

We ended up having to leave because we’re about to miss our flight. The desk clerk wrote a 800# down and walked away. I asked someone to fill out a report at the desk and nobody chose to help us. We check our bags 3 times and all of our garments. We picked up our mattresses. We left garments behind because we couldn’t add them to our luggage. The shirt they claimed the keys were wrapped in was the shirt I tried on before I left and there were no keys. My sister not thinking to check her items and her bank card and keys were not in her bag either. That’s a terrible coincidence. Return back home to Dallas left with over $400 in bills because the key fob was missing. Tried to call the hotel to get this figured out but they kept putting me on hold and then would hang up. I got a message sent that my keys were found in the shirt I left behind wrapped up. I am so disappointed in this hotel. It was my birthday and they turned it into a nightmare.

The beach was not obstructed from my room and did Uber.

Breakfast was brilliant but very expensive. The hotel room was very average - a bit tired and noisy - noise outside, noise from the lifts and people in corridors and other rooms could be heard. I wont stay again.

This was our 2nd stay and with definitely be the last. The hotel is run down, the guys setting up what chairs and umbrellas on the beach are rude and aggressive and always late. The only saving grace was the bartender by the pool Laurie who we loved. Both elevators were broken so we had to use the staff one. Every day we had to ask for clean towels bc none were left, we constantly ran out of toilet paper. I could go on and on.

Great location, beach access and dining

it was quiet

perfect

Nice balcony with chairs and view of ocean. Super noisy from both hotels either side. It is right next to Soho House so there were parties and djs all afternoon and late into the night. Would not stay here again because of the noise that is no fault of the hotel.

The staff was great and accommodating. The room was nice and spacious. The only complaint I have regarding the room i stayed in would be the lighting. There were small desk lamps that were not that bright and didn’t help with lighting up the room. My husband and I went out at night and it was hard for me to see myself in the mirror due to the poor lighting. Some ceiling lighting would be perfect in there. Other than that everything was nice and I would stay again.

Very Clean and inviting room

Front desk are not too friendly!! Resort is old and outdated

Has bugs won’t ever go again and they didn’t even try to

Great vacation

Clean rooms to view the pool the beach the service

All the employees were polite and helpful. Room was clean and the hotel location was great. Walking distance to many things.

Beds aren’t up to date but the marble stair case and nice pool made up for it! No microwave, not the nicest room I’ve stayed in but I would come back just for the wide hallways and marble floors. Very Miami.

My family and I were robbed on the beach. The thief stole our phones and took all of our cash. Even though the robbery occurred on the beach located directly behind the hotel, the hotel staff refused to assist my family and me in contacting the police to report the crime. The so-called supervisor treated us with disdain and seemed extremely annoyed by our victimization. The supervisor stated that she cannot help us because the robbery did not occur on hotel grounds. Being robbed is traumatizing, but the inhuman treatment that we received from the hotel front desk staff was horrendous!

everything was clean good service

It was just average. For a "resort" there were not enough dining options. I did not receive my parking credit. The outdoor pool bar area lacked personality that one normally finds at a nice beachfront hotel.

Nice place. Pretty views.

Didn't get the style of room I booked, was charged additional money upon check- in that was not disclosed. They are not a resort in any way either just a hotel

The views are amazing BUT they get a bit "crowded" because balconie are not private. Hotel was clean. Pool area needs modernity

The views and staff were lovely!

Staff were very nice

Will definitely stay here again. We enjoyed the trip and stay the only thing I miss was taking a swim in the pool and relaxing at the beach. It rain almost everyday while we were in Florida.

Having the beach right outside of the hotel was great!

Definitely will stay here again. Found a parking walking distance for $20 a day instead of valet and paying $57 a day.

Beach view was awesome

I loved it !

Rooms very clean , good ambient

It was great.

In the rm, the suite we had 414 seem it was under construction, AS IT needs a TV on the wall of the Jr living rm., & the throw rug in front of the couch was filthy.

Great place

I always go here it’s family friendly convenience fully with the bar, restaurant, pool, and beach.

Enjoyed my stay.

We had amazing service. I would visit again for sure. Thank you! Suggestion * add wheelchair for beach access.

It was nice stay, beach is beautiful and area around the hotel walkable.

The room itself was spotless, comfortable, and pleasantly inviting. Overall, it was a wonderful experience, and I would gladly return.

Staff were courteous and friendly, room was clean.

The customer service is all around 10 out of 10 and omg the food was so good including the breakfast everything was hot and fresh and they cleaned our rooms everyday. Brought towels whenever we asked. I recommend this resort any time

I love the cleanliness of the staff, housekeeping was excellent

Amazing staff, extremely nice location, modern rooms. Actual beach view. Will definitely be back. Thank you Radisson for making our trip amazing.

Carpet was extremely dirty

The employees at the registration desk had difficulty understanding English and the over-night front desk person did not speak English at all.

Don’t stay at the Radisson Hotel Miami Beach hotel. It will be a huge waste of your vacation time & money. Seek another oceanfront hotel with 1. Friendlier customer service at check-in, as that can set a mood for your stay. Eye rolling & attitudes are unacceptable, stay home if you’re having a bad day! 2. Family memb.was trying to upgrade at check-in, front desk says come back early next morning & they “found” a room but by the time she went upstairs to view it (all of 5 minutes), they sold it saying the last night of our 6 night stay would be unavailable, liars! Was that the case BEFORE she left to view it, liars & poor customer service. Family got locked out of her room-key card magically stopped working & was finally let back in after 45 minutes of maintenance & housekeeping failed attempts. They reprogrammed the door with a laptop. 3. & I’ll end with this one: inadvertently left a bag in the lobby with cleaning supplies, Bluetooth speaker & souvenirs & when I called back the next day, after our 15 hour drive home, no one saw the bag BUT we were checked out & security was standing there & valet assisted us. Totally our fault for leaving it but what happened to being honest in today’s world!!????!!!! After housekeeping advised no bag was turned in, called for the manager 2 request camera reviews in the lobby at our departure time & she’s “out on emergency leave” but you can email her. Make it Make Sense! Again, Front Desk customer service needs a 100% makeover!!!!!!!!!!!

There is a hotel pool but it’s not huge and it’s nothing spectacular but it is ok. As for the staff none of the ones we had contact with were overly helpful . The poolside bar was closed so we had to go inside to order lunch we asked for them to bring it out to us but were told that we had to return. In 15 mins to collect it ! We on another occasion rang down to reception to ask for more coffee capsules and bottled water and again were told to come down to reception to get it . Now for a 4*hotel and for a hotel that charges a resort fee as extra I still don’t understand what it is that covers ?? We weren’t given towels to use on beach/pool luckily we had our own As for parking the hotel has parking which the charge $50 /24 hrs however we found parking 5 mins away and it was $20 /24hrs so worth looking around ! I did feedback all this to the hotel and never got a response I would suggest looking at other hotels around the area as there are many and we would not return !

The Staff was really nice

Good

Very nice hotel!

Room service was not good at all

Nice

Very nice place to stay right on Miami Beach walking distance to shops and restaurants and entertainment. Will definitely be back again!

The property was nice. It was a little outdated. We had a fantastic view overlooking the pool and the ocean.

Amazing

I loved it

NA

There were ants all over the floor and the cabinets and the bed.

Honestly this hotel was amazing. I went with my wife and my 3 year old son and we all loved it. The beach was literally behind the hotel, maybe 1-2min walk.. maybe! The breakfast was so good. When I go back to Miami I will stay here again

This hotel was very clean and was right on the beach which is a plus! I would definitely book another stay here.

During 3 nights of stay never vacuumed at all, it was dirty already when we checked in.

Property was very nicely located and the staff was very friendly and welcoming. The gym really needs some love. It was dusty and I actually hurt my knee while on the treadmill because the belt had a dent. Another thing I noticed is that most hotels have complimentary coffee out for guests and I was very surprised that brand name as the radisson did not. Other than that great value for the cost.

This hotel is nestled in mid-Miami beach next to many other hotels. The front area to pull up for valet parking is very, very small and fits 3 cars at most. It is rather inconvenient. The hotel is very nice, the staff are very helpful and kind. The back of the hotel has a pool and a gate that opens up to the boardwalk and beach behind the hotel. Although the hotel is nice, there are parts of it including the pool, building, gate, and more that feel outdated. There aren't too many dining options either. Most are small restaurants you can walk to, but they are very expensive. This is a great hotel and location for couples or families with older teens/adult kids. I wouldn't recommend it for families with small kids as there aren't many stores and restaurants nearby that you can walk to if you need snacks, food, and other items. There is a CVS down the street where you can get some affordable drinks and snacks. There is no parking lot for this hotel or most in this area. It is all valet due to small properties and limited space.

Cons: not very clean all around, mattress and pillows aren’t the most comfortable.

Check in was a bit difficult had to wait for the room to be ready. Front desk staff not friendly. I was told hotels.com charged me more than their actual daily rate :( food was terrible and overpriced. Balcony was covered with ants. Poolside restrooms need updating.

The unit did not meet expectations. It was not very clean, and the balcony offered little privacy, as the neighboring unit was extremely close and did not feel secure. Additionally, the bedsheets had noticeable blood stains. I requested clean sheets and was told housekeeping would address it, but unfortunately, no one ever followed up.

The staff areracist, and very rude. This hotel is a scam. I have never encountered a hotel that charges a deposit in advance

This was our 5th Stay at the Radisson Hotel on Miami Beach. It is an excellent value for a stay. Friendly staff, extremely clean throughout the whole facility. Comfortable and spacious room. Breakfast is served with large portions that taste fantastic.

Easy access to the beach. But the Pool staff (towel staff) was very rude and unapproachable. She was off putting and not warm or approachable. Overall, nice stay!

Right the staff there was not welcoming, but the housekeepers were perfect and there is overcharge fees that is not listed in the stay

Everything was great friendly front desk

it was a lovely facility, to just sleep in , the pool was clean the beach was easy access from the property . the only fault was , the cleaning service really didn’t clean the room unless you called them specifically.. also they had no coffee or tea station. tea was $8.

The staff were very friendly and professional

This hotel stay was a complete disaster and recommend you find other options. Had ants in our room and had to agrue with manager to move to another room: valet service very slow and charged $49 per day ouch: had several complaints for loud noise on our floor after 12 midnight: restaurant service slow and walked out of breakfast after waiting over 1 hour for eggs: room service only cleaned room once and begged staff for that service. For $350 per night a total waste of a long weekend. You have been warned of this terrible hotel on the beach!!

I have seen better service in other Hotels with same number of starts. Receptionists need to re-learn manners and hospitality from scratch. The location is perfect but the experience wasnt great

It was a beautiful property staff were very nice. The pool closed a little early, and the bed was very firm, and uncomfortable.

We loved the pool and the beach right outside the pool gate!

Easy access to the beach family friendly hotel

The housekeeper was terrible and not nice with people

Room was dirty and noisy

Front desk staff was terrible through the duration of my stay for several reasons. Not activations at all at hotel which basically forces you to go elsewhere, big miss here especially when you can here the nightlife and even daytime activations at surrounding near properties. Food was over priced for the quality.

Convienent location. I was disappointed with the "VIP ACCESS" perk. I booked 3 rooms and received 1 complimentary valet after I had to ask for it, not sure where the perk is in that.

The valet was great. Very friendly and helpful. The staff did not bother you but yet they were friendly when you spoke and asked for things. I wish they offered free breakfast or priced it in your stay fee. They pool area was cool easy access to the beach. For what I paid, I got my money worth.

The staff was unfriendly, they talk to us as they are robots, without processing words and analyzing the situation. The hotel is in a good area but the amenities are very old. Check in was supposed to be at 4 pm and got the keys late. Staff don’t have good knowledge of English language. Its such bad for a great brand to have a low value in the hospitality market.

We stayed here for 3 days during our visit to Miami. Our experience was good, special mention to the breakfast that is served here - it was fantastic. Access to the private beach was a great add on as well!

The cleaning crew didn’t do a good job cleaning our room. The TV didn’t work. We complained to the concierge several time about it. Most of the staff members weren’t very welcoming. My family’s comment was “ They need customer service training”

Beach front property. Friendly staff

Very comfortable and the location was excellent

We booked a room with Front Ocean View Instead we got a pool view with only a partial view of the sea because everything was blocked by palm trees and next to us there was a reconstruction of the neighboring hotel so it was very noisy in the morning and during lunch there was also a lot of noise from the construction

Phenomenal staff and service. Will be back soon!

Very old property. Parking is not included. Resort fees is separate.

Staff members were very helpful and professional.

Very nice

Staff at front desk is unfriendly

Will visit again.

Enjoyed the stay. Little tired facility but good staff

Good hotel

Only what i can say an amazing trip in a wonderful hotel.

Food could be better / no coffee shops near by

The waitresses at restaurant took a long time to come. The gift shop was never opened. Everything else was nice.

I liked the hotel because it was convenient for me, only 15 minutes from South Beach. The room was very clean and the staff was excellent to me

Very happy I will stay again

Food was reasonably priced and good quality. Restaurant was a nice environment over looking pool. Rooms were clean and well maintained, bathroom was clean and well maintained and good shower water pressure. Hotel positioning was good - private beach area. Hotel had free WiFi and no issues with WiFi. Hotel does advertise access to Netflix on TV using your own account however, on arrival hotel do not connect TV’s to WiFi - my only small complaint.

the bed comfort was ok I have back issues so it could have been a little softer but i managed. It was a great stay and my children loved it!

Updated room. Good food. Nice pool. Great beach access.

Door was broken, did not shut all the way. Did not lock Asked for towels 2x Ppl in next room super loud at 3pm Said I would get a refund haven’t received it yet Was charged $996 $59.10 Don’t. Know why I was charged $59.10 and again should be refunded for $996

Food was OK and room was nice and clean

We checked in late. We had reserved a Jr Suite but was given a standard room with a balcony. This doesn’t work for us as we need a couch & beds. I contacted the desk and after 30 minutes we were taken to the Jr. Suite. The staff was polite and accommodating but we were not notified of the change in room size before arriving at the room. The rest of the trip was perfect.

The property and amenities were nice but the free wifi wasnt good.

My second time at this hotel. Love the location, best of both worlds. Not too loud but also still in the middle of everything. Everything was amazing and I’m so happy with my decision to return again.

Good experience.

We were given a room in the 5th floor when we checked in and there was a palm tree in front of the balcony that blocked the view. The next morning, we asked for a better room in the higher floor and Briana was very helpful. She was able to secure a room in the 9th floor for us with a much better view. The crew helped with luggage transfer and everyone we encountered was just friendly, courteous, and helpful. We loved the pool and the easy access to the beach, especially when travelling with kids. Can't wait to go back!!

Room is clean. I don't like that people in wet swimsuits go through restaurant, where people eat.

Nice hotel with great access to beach and pool.

The room was clean and a good size. Lady at the pool bar was very friendly and helpful.

Beds/pillows okay. Older hotel. Decor basic. Had to call front desk about kids’ noise next door. Interior hallways and rooms drab. Pool okay. We had balcony facing beach, pretty good view, palm trees blocked it some. Beach was a bummer. Lots of seaweed washed up in big piles, hard to walk on the beach. Might have been a storm. South Miami Beach might be prettier. Most dining in the area expensive but walkable. Hotel more affordable for beachfront proximity but unfortunately beach not that great.

Everyone Was so nice and helpful!!! I would definitely stay again! The beach access was great!

Great property in the heart of Miami Beach!! Nice spacious rooms and very clean!

One major downside was that the hotel did not clean the seaweed from their private beach, making it unusable during our stay—especially disappointing since other nearby hotels did maintain their beach areas. On the positive side, the internet was good, the pool was excellent—very clean and heated. Overall, I would recommend considering other options in the area.

Personal very rude Only front desk very nice I paid a oceanfront balcony room and I was only looking umbrellas on the pool but the lady’s in the front desk very nice change my room

That room very clean and bed very comfortable.

The Radisson Resort Miami Beach hotel was a decent hotel. Service was OK. The valets have such a small, narrow area for cars they have difficulty managing the cars coming in and going out. Beach area was nice, but water was full of kelp, so rather unappealing for those who want to wade or swim in the water.

I booked my reservation on hotels.com. When I arrived, the receptionist, Patricia, told me there were no rooms and to contact hotels.com for a refund. When I asked for a supervisor, she told me there wasn't one. Then a supervisor finally came who told me to contact hotels.com for a refund. Why sell rooms if you are sold out? It makes no sense to me.

Everything was clean , quiet