Notebook Miami Beach

Everything, the staff excellent

Relaxing

I liked nothing about this place other then it was walking distance from the beach This place was freezing cold ice machines don’t work , no clean wash clothes or towels! Front desk super rude! Shower would not get hot if I could give this place a 0 rating I would

No Advance Notice - I was told about this upon my arrival by a hotel employee around 5pm on Friday, May 29, 2026 and that it would be fixed by 11am on Saturday, however it never was. High Priced Hotels as Alternative Options Day of Notice - With several events going on in Miami, finding another hotel without an advanced notice would have cost me hundreds of dollars extra the day / weekend of. Consistent High Temperature in Room - The temperature in the room was 90 degrees and with the Sun and heat from outside the temperature in the room was near 100 as the room captured heat with no ventilation. Uncomfortable for my Events - It became very uncomfortable after showers and I could not stop sweating as I went to festival premiere events and had to cool off in the restrooms at my events with wiping my face, redoing my hair, and re-steaming my clothes. At Night - At Night, I had to sleep with the window on the 1st floor completely open which was unsafe as someone cloud have come in from outside. I also slept with the small refrigerator open hoping it could help but, it didn’t. The ceiling fan in the room did not help and there was no portable fan. Sweating - I also sweated at night and I could not sleep long. The most I slept each night was about 3 to 4 hours as it was so hot. I woke up constantly with sweat on my face.

The location . The cleaning lady came coming in while I was there . They knock once and come right in . And they don’t even have a not disturb sign . They don’t clean the floors or bathrooms. They barely clean anything and change your sheets. And they never returned my 100 deposit. I was there for work and it was the location that was good .

Nothing

Nothing

Room was not what we expected. AC didn't work. WiFi was terrible. Parking was a mess. Hotel had an odor. Hotel looked old and not well kept.

You get what you pay for

Very good

Exceptional

I love that it’s very close to the beach No Air conditioner my whole 2 days there, it was HORRIBLE TOTALLY AWFUL, I couldn’t even sleep I Would love to have My monies refunded Not a good stay

Bad

Great location in Miami Beach

The location is good. Need to pay attention in the cleaning

Staff was good Bed was too hard no coffee or breakfast offered

Staff was good Bed was too hard no coffee or breakfast offered

The room had no ac, they claimed it was central unit , the toilet plugged every time, the towels we kid towels, the elevator only worked a couple of days so I walked the stairs for the rest of the week as that elevator looks like it’s from the 60’s, the outside was dirty and you will not get your room clean unless u ask them to, so it my first and last time I stay at that place there were way better hotels around the area. Stay away from that place also they charged 114 dollars more and cooled it arrival fee

Good location and great price for value Super rude staff and sketchy property. Parking was full upon arrival. Tried calling a week earlier to confirm reservation and was unable to get an answer.

Good location and great price for value Super rude staff and sketchy property. Parking was full upon arrival. Tried calling a week earlier to confirm reservation and was unable to get an answer.

Bad

Not hot water

Very dated don't waste your time or money.

Location is great! Close to shopping and close to the beach. My 1st room was too small for 6 people. I switched to an 8 bed room.. way better. Lots of space. Better set up. I would stay again. 6 bed room needs more hooks to hang towels after the beach in the room.

Remodeling and cleaning the rooms/bathrooms

Out dated and limited parking, you can park in front for $30 a day if there’s a spot, they’re usually taken. Parking is available next door for almost $50 a day. Great for a place to sleep that’s it.

It was great

There was no air conditioning in the room. People ( crackhead) sleeping in the hallway.

Staff was rude. Bathroom shower curtain had mildew stains. Hair was on the toilet and in the shower. Pulled back the linen on the bed and there was hair in the sheets. Towels were old and mismatched. This was a horrible experience!

Beyond the AC issue, there were many smaller details that added up: - torn blanket that barely fit the bed, - dim lighting throughout the room, - loud ceiling fan, - mismatched towels, - visible buildup on faucets, - burn holes in the shower curtain no housekeeping service, one shared iron for the property, and parking that costs $30/day despite being a very improvised setup. The property also charges daily “resort fees,” but there were no resort-style amenities during my stay. No pool, no beach towels, no complimentary coffee, no meaningful amenities beyond a small water station in the lobby and vending machines.I am a veteran and not one who complains easy.tbc

Too many bugs

When I stayed there the AC didn’t work and there were bugs in my room

Location and price. The elevator was old and we didn't use it. The outdoor area wasn't the best.

The elevator was old and we didn't use it. The outdoor area wasn't the best.

Peaceful ✌️ Nothing was wrong

Nothing was wrong

The staff was nice, but the hotel was awful. First of all the air-conditioning was broken and we had purchased three different rooms and there was something wrong with each of the rooms essentially. Two of them had broken showers and the one that had a functioning shower had no hot water. Also the bath towels they gave us were disgusting. They looked like 20 years old dry rotted beach towels. Disgusting. The toilets barely flushed and the TV did not work. Even our chargers, barely stayed in the wall outlets because they were so loose. The only upside is close proximity to the beach and some nightclubs but aside from that absolutely horrible hotel. Definitely would recommend paying a little bit extra to stay somewhere nicer across the street.

Superb

Not a lot, bus station close by is the only thing we liked. Everything. I haven’t received my deposit back yet.

The backyard seating area is very peaceful & relaxing. The staff here are super kind and helpful!

The backyard seating area is very peaceful & relaxing. The staff here are super kind and helpful!

Good

First night the air conditioning did not work in that Miami heat, stains everywhere it was just a disgusting experience overall

First night the air conditioning did not work in that Miami heat, stains everywhere it was just a disgusting experience overall

From our arrival until check out the entire stay was absolutely terrible. No air conditioning. It broke and I had to fight with the receptionist (the man with the tattoos) to get transferred to a floor with functioning air conditioning. We slept like this and woke up sick with a heat stroke, vomiting. Nobody cared. There was huge bugs in our fridge and on the bed. No towels. Elevators barely functioning. Receptionist watched us go 3 floors up with luggages, without even offering to help. He continuously refused to let me speak to the manager claiming there was no manager. After finally getting in contact with one, the manager sent one email about a reimbursment and then stopped replying. This is the worst hotel I have ever stayed in. Extremely unprofessional.

Bad Bad

Bad Bad

Bad

The parking was the MAIN issue. I was guided by the front desk employee to park across the parking garage with re-entry. I paid for the parking then later went out and was told that there is no re-entry causing me to waste my $30. The attitude of both attendants in the front desk was poor

Our room had cockroaches

no air conditioning in my room. it was 85 degrees outside, 95 inside. I asked to move to another room, I was denied. I asked for refund to move to another hotel, i was denied. I opened my window to try to get air, was met by a swarm of locusts from biblical plagues . Then I was acciused of letting the bugs in by opening my window. No towels, no toilet paper, no garbage bin in my room. As I was leaving, someone came in and asked if there were any rooms available, and they were given a room

My deposit has not been refunded yet.

I didn't have a remote for the TV and the front desk didn't help me there so no TV during my stay. The furniture looks like it was picked up off the street for free. There's no do not disturb sign to hand on the door. No housekeeping. I've stayed in a couple of sh*t holes in my time (e.g., when we crammed 5 teenagers into a small room at Daytona Beach for spring break) but this one may take the cake.

Bad

The location was great — very close to the beach, which was the best part of the stay. The beds are extremely hard, low, and uncomfortable — the kind you would expect in a school, not a hotel. In the bathroom, despite being two guests, there was only one bath towel for one person. The shower water splashes outside the shower area and there was no extra towel to put on the slippery floor — I could have fallen. The floor stayed wet all night with no way to dry it. There are no extra towels at all, not small ones or large ones, for a second person. The renovation they advertise is of terrible quality — worse than the worst bathroom from the 1980s, poorly done and tasteless. The room quality overall is very low. There is no security: two drunk guys knocked on my door by mistake and woke me up. The front desk staff was cold and unfriendly — the agent scolded me for asking a question, made me wait through an entire check-in process for a guest who was not even present before helping me, and showed zero interest throughout. At checkout, no one was at the front desk; when I called out, it was a cleaning employee who told me to leave and that she would handle the checkout. I will never return to this place.

The location was great — very close to the beach, which was the best part of the stay. The beds are extremely hard, low, and uncomfortable — the kind you would expect in a school, not a hotel. In the bathroom, despite being two guests, there was only one bath towel for one person. The shower water splashes outside the shower area and there was no extra towel to put on the slippery floor — I could have fallen. The floor stayed wet all night with no way to dry it. There are no extra towels at all, not small ones or large ones, for a second person. The renovation they advertise is of terrible quality — worse than the worst bathroom from the 1980s, poorly done and tasteless. The room quality overall is very low. There is no security: two drunk guys knocked on my door by mistake and woke me up. The front desk staff was cold and unfriendly — the agent scolded me for asking a question, made me wait through an entire check-in process for a guest who was not even present before helping me, and showed zero interest throughout. At checkout, no one was at the front desk; when I called out, it was a cleaning employee who told me to leave and that she would handle the checkout. I will never return to this place.

Horrible , shower was dirty , bed was about to break . Can hear the people upstairs all night like they are actually in you room & no amenities.

Old feel -

Price and location No toilet paper, skimpy and towels not very clean

Price and location No toilet paper, skimpy and towels not very clean

Everything else, from no hair dryers, no irons, non stop broken key cards, a bed made of springs that rolls you into a concave, no essentials besides a soap the size of your thumb, broken TV, loud AC, no cleaning services and a broken shower that after 10 minutes actually heats up…besides all of that…the dirt and trash under the bed and in the closet was enough for anyone to think they’ve made their way into a homeless shelter. There were plenty of unfolded blankets stuffed on shelves and a mis mash of broken hangers. Listen, I’m ok with bargain, I get bare essentials. But this place made it feel you’d get a disease sleeping on the bed. So bring your own essentials, sheets and pillow cases or just sleep in your clothes like I did for 4 days. Ps…be careful with their elevator, it’s one of those 100 year old ones where you pull a gate to open it. Problem is my hand got smashed stuck in the gate. That was a painful addition to my stay. I am completely baffled that this is listed as a 4 star hotel. Great location though!

The employees were mean and almost felt like they wanted us to stay somewhere else.

Nothing

Absolutely nothing Our stay was terrible from start to finish. The room had cockroaches, was gross, loud, and honestly felt unsafe. The door wouldn’t lock properly, the refrigerator didn’t work, the bedding had holes in it, and there was something disgusting on the curtain. We were only given two towels and told they only supply two per room, with no flexibility. On top of that, they charged a $100 deposit that was never disclosed on their website, even though I had already paid well in advance. The front desk attendant was also very unfriendly and unhelpful. This was definitely a “you get what you pay for” experience, and we will absolutely never be back. Also when I reached out before the trip we were told we could check in early but when I arrive he told us we couldn’t check in until 4pm no exceptions. So from 9a-4p we were tired and miserable

It’s a cute boutique hotel and great location No facilities like a gym

Room had roaches, the shower was cold and had no pressure. My fan didn’t work. The parking is perhaps the most inconvenient I’ve ever come across. I was nickel and dimed for resort fees, parking, security deposits and an early check in. Sleeping in my car would have been a better experience

The room was dirty. Specifically there was black mold in the bathroom, soap scum from previous users in the tub and the sink had black residue, tub was not clean, the fridge had meat blood in it, the window seal was dusty and the table was dirty. We were told someone was coming to clean the next morning no one showed up.

The only positive point was the location, as I was attending an event in the city. Unfortunately, the stay itself was very disappointing and did not meet basic standards. I am requesting my money back as compensation for this stay. The room was dirty, the bathroom was not properly cleaned, there were hairs in the bathroom, and it smelled bad. The hot water was not working, even after I asked the receptionist to fix it. Also, the window facing the street did not have a proper curtain that could fully close, which affected my privacy and comfort. The receptionist only offered a $22 discount for one night, which does not compensate for all the problems. They still charged me for parking, even after all these issues. I was in Miami Beach for an important event and I could not rest properly or be well prepared because of the poor condition of the room.

1 night The price was not bad.

Everything else, gross, beds mattress sunk in. Looks really old smelly. Staff managerwas ridiculously when I canceled a week before my stay they still charged me.

Just the reception is nice. Just that. -nothing else- There were no towels to dry off with. I asked for some, but they couldn't give me any. The place is ugly; it doesn't look like it does in the photos. The bathroom was dirty. Terrible service

I don’t know why everyone says the staff here are rude and whatnot. Maybe because a lot of people that come and visit have a sense of entitlement, and start off as a sassy person, then you wonder why you get the attitude that you do. I came from nothing, and was blessed to visit Miami for the first time. My character made me have a wonderful time, why? Because the air in my lungs is probably one of my favorite miracles I get to enjoy

Terrible experience, the staff was rude from the moment I walked in and I try to let it go but then I got to the room and it was dirty. Dust and dirt on the night stands, sheets had stains and overall room not clean. Requested a refund and they got loud and refused. It’s approaching 3 weeks and still haven’t received the hold for the refundable deposit!

Good location.

I will never return to that place because of that. It was close to the beach.

It was a really bad experience and a hotel that never covers the money paid! The room was not clean, the towel was insufficient and it was not as shown in the photos. I bought it because there is parking, but we had to pay extra, I never recommend it!!!!

Terrible experience. Staff was rude except one lady. The room don’t include much. We didn’t have any towels or wash clothes, 1/4 roll of tissue, rust and hair everywhere. The floors squeaked and you can hear people upstairs. The bed was uncomfortable. No bugs or weird smell but I would never stay again. I guess it’s it roof if you just want to sleep and be close to the north Miami Beach.

Only book for under $100. Only good quality was the location to the public beach. Staff was unfriendly and lazy. Trash was left on the patio and in the lobby for days. You only recieve one tiny half sized towels for the room and you cant even adjust the thermostat.

Good location and price, but not the best service, front desk staff had attitude, towels were small and old. Elevator was out of order.

Very close to beach. Easy check in. Clean room. Ac in room was too cold and can’t adjust temperature. WiFi strength was weak.

Great location No parking was provided but it was included in the description when booking the room. There were no towels in the room. After going to the front desk where it was only a security officer who initially told me they have no access to towels room, but when I started to express my frustration she was able to give me 2 towels that were very old and gray and they actually looked like cleaning towels. There were no blankets on the bed. It was no additional toilet paper available in the room. I had to go to front desk to ask for it. Overall - very sad and disgusting!!!

We checked in and checked out in the hour it’s that bad

No towels at all bathroom sink had toothpaste in the sink from last guest and bathtub had hair in it. The staff wasn’t very welcoming other then that it was a place to sleep

My room was filthy. Hairs everywhere. Looked like pillows had already been slept on. Layers of grime on shower walls. Mirror in bathroom covered in spots hadn't even been wiped. Windows had fingerprints all over them. Garbage on the floor. The curtains didn't close fully. The main light in room didn't work, only a small lamp. My bed had a big dip in it and I could feel the springs. I don't know where these amazing reviews are coming from, but my experience was terrible.

Management does not allow early arrivers to stay on lobby. Have to leave the luggage and come back by 330 pm for check-in. Otherwise excellent hotel and friendly front office staff.

My wife and I didn’t feel comfortable staying there. Only perks was the price and that it was close to the beach.

To start off they had no towels just only big towels to dry off with.. The bed was not comfortable. I will not book at the notebook again. It dont matter if its last minutes never again..

Terrible service & hotel staff transperency.

Air conditioning was cold but not controlled from inside the room. The staff was nice. Property needs serious upgrading for this area. One towel per person and one partial roll of TP for the day. Plus cleaning was only done at request.

The bed was comfortable No remote, tub dirty, desk was rude, no phone, no blinds was see thru curtains, a lot of noise that kept waking me up, cops was outside in middle of night. Front desk told me he was coming to bring remote. Had to go the 3x. $100 deposit, I put cash at ck out he said wx I didn't put cash then he finally seen it. Told me to check out at 10am instead of 11am. Don't waist time or money it's not worth the aggregation!!!

This hotel is the worst hotel I have ever been to! Disgusting, worst customer service ever. Location was good though by beach This places is disgusting! Do not stay here! The floors were so gross and coated in dirt! The front desk guy was so rude and not inviting at all and was short and could tell he gets easily annoyed. They gave us 1 towel and we have 2 people. I went and asked for another towel and he was very annoyed and it was apparent that I was inconveniencing him… and handed us a damp towel. Ew. The shower was so gross we didn’t even want to shower. There was stains/mildew and mold on the shower curtain. The sheets were not washed prior. Dust all over the ice bowl on the fridge. The ceiling fan made the worst noise all night and looked like it was about to fall out of the wall. Paper thin walls, can hear everything. With also weird banging noises late at night at midnight. Almost like a hammer on the walls? My socks were filthy walking on the floors too!Also…. wtf is up with the art work? So random and reminds me of like Epstein island or how a coke lord would decorate. Very not homey or comfy at all. Oh also they give you a thin sheet blanket. So have fun sleeping like shit.

My stay at Notebook Miami was extremely disappointing from start to finish. The property did not meet expectations based on the listing—cleanliness, overall condition, and attention to detail were all below standard. There were multiple issues that made the stay uncomfortable and frustrating, and it was clear that proper care and management are lacking. What made things worse was the lack of responsiveness and urgency when these concerns were brought up. Instead of trying to resolve the situation, it felt like they were dismissive and unhelpful, which only added to the frustration. For the price paid, this was absolutely not worth it. There are far better options in Miami where you’ll get better service, cleaner accommodations, and a more professional experience. I would not stay here again and would not recommend it to anyone.

Poor communication

Would never book here again. Beds only had a single sheet, holes in the curtains, ceiling fan didn’t work, lamp placed on the floor next to the bed, no phone in the room, tv wouldn’t turn on, unpainted particle board on bathroom vanity, no in room temperature control. When we went to the front desk, the gentleman said he was the only one working and couldn’t do anything about the fan and since we were only staying one night, we should be fine. The gentlemen working at check out was the only redeeming thing. He was friendly. This hotel was cheap for a reason. Lesson learned.

Location parking is chargeable and room are high price as per the condition

Location is nice, rooms are adequate. Need more light in the rooms and more places to plug in devices. Missing the glass tray in the bathroom and antique elevator works about half the time Location

They took my money and i did not use the room

Horrible. The staff are rude, and the photos look nothing like reality. Watch the video of the hotel.

The room was disgusting. Bathroom was not cleaned had unused shampoo tube, stuff was in the toilet and hair in the bathtub. Bed linens were unclean and bed mattress sank to the bottom. I'm very disappointed that Expedia is acting as an agent for this hotel.

Everything was good except for the unique WiFi connections

Location Cleanliness Foul Odor Rude Receptionist

Checking in took an hour and the staff it actually took two hours in the staff just are so slow wasting so much time toilet was clogged. The bath towel had blood stains. There was no hairdryer and the room was the bed was I was just like kind of nasty towel. AC was way too. Cold blanket was horrible and it was just like gave off kind of dirty vibes in the staff was not helpful.

If you need a place for cheap to put your head down for the night, this is your spot. If you need to shower, plan for anywhere between 15-120 mins to get a towel.

I wouldn’t even call that air conditioning it’s the worst, it’s run down and dirty nasty. I get the price is cheap for the area but hell no absolutely not

Everything was terrible especially stuff

No cleaning what so ever. Towels have to be requested. I would never book this place again, would rather sleep on the street!

Not clean

this is coming from someone who can get by with just about anything. the staff, horrible. i asked for a remote for my tv, and the guy said “i don’t have one, there’s nothing i can do for you” wouldn’t offer money back. the room was disgusting. luckily i only needed one day stay. slept on my clean clothes bc nothing was clean. th shower doesn’t even get relatively warm, its just cold. the location was fine. i would never recommend this to anyone, what a joke. super 6 is a luxury compared to this place. also you can’t control the AC, the hotel does, so it’s hot. our ceiling fan worked, but no lights also. too cheap to change a dang light bulb!?

Location Staff had terrible attitudes and room was dirty

No AC ceiling fan noise

Perfect stay outside of the chaos of south beach

Room was nothing like the photos, cockroaches, miserable staff, water leaking through a light fixture and front desk agent could care less, got locked out of my room for 3 hours because the fob handle died….very uncomfortable stay.

With the exception of Tony at the front desk who was helpful, my stay at Notebook was terrible.Terrible beds, wet towels, plumbing fixtures falling off, a toilet on the verge of not working.

Great hotel . Worth it for the price . Safe area . Close to the beach .

CATFISH. Get sat for this review cause I’ve got nothing nice to say. Trashiest hotel imaginable. Toilet didn’t flush. Room looked NOTHING like the listing photos. The comforter had… what i can only assume is human pleasure juice… on it. You know what that tells me ? THEY DONT WASH THE BEDDING. The towels were shredded, stained and dirty. They gave us 1 bath towel and when I asked for more they were rude and resistant. Then when we went out, they came in our room and took our towels and didn’t replace them. I’m normally forgiving if 1-2 things are off but EVERYTHING SUCKED HERE. The matress felt like sleeping directly on springs. Pretty this whole hotel was furnished with street corner finds cause why is everything so musty and disgusting?? You’d be more comfortable pitching a tent on a street corner. I complained and they refunded the bogus hotel fee they charge. 0 stars. Scam hotel.. I will be disputing with my bank

No AC control in the room and air vent very loud at night.

Clean room, long check in wait.

Nothing really

Old Room, dirty, the bed was broken, no cleanig, no towels and a terrible staff

My room looked NOTHING like online, there was no tissue, towels, nor wash cloths. The tub had been painted with regular paint. The AC cannot be controlled, they tell you to just close/open the vents. On top of all of that, the power went out and the manager’s response was “I’m busy” and that the outage was out of his control.

The staff was mostly friendly. There is places to eat around the hotel but need to take the bus or trolley to do anything besides swim at the beach. Room was decent but had to go get clean towels and toilet paper everyday.

The staff was not very friendly, they'd look at us like they were doing us a favor, not like we were guests. They even forgot to give me an ID that I left with them as guarantee when we asked for a hair dryer! The only highlight of the property is that it's quite close to the beach.

Terrible hated the service and the didn’t supply towels to shower with. Also the air conditioner wasn’t cold and had to ask the front to turn it up. Power went out at this hotel for hrs and the service during was horrible.

Cockroaches!!! The pictures didn’t looks like in the website The worse 5 nights in my entire life!!!! Don’t go when I booked the price was 97 per night at the momento I was charged 134! Don’t go ! Never pay a little bit and go to another place disgusting is better than this place!

Upon check-in at 10pm, the clerk told us “street parking is free, overnight until 9am.” At 9am we put money on the online meter and went to the beach. At 10:15am, there was a ticket on the car from the previous night (11:45pm) for $36. Parking is NOT free until 3am. Why couldn’t he have just told us that?

Horrible servicios las habitaciones parecen de terror no aire acondicionado camas bano sucio fue horrible la peor experiencia de mi vida el bano estaba danado horrible

TERRIBLE. Didn’t even stay the night, we arrived to a rude employee, told to leave our bags in a sketchy room. Refused, left and booked a different hotel.

Horrible no clean towels. Only thing good it’s close to the beach and popular hotels outside of that. Nasty hotel. Dated rooms. Nasty sheets. Staff was nice. No beach towels. Gave us microfiber cloths for face towels.

it was a place to stay so we didn't sleep on a sidewalk.

Terrible! We arrived early, asked if we could check in, they said no but said we could put our bags in the corner with no security, it was just casually next to the vending machines. Went to the bathroom to change and there was no toilet paper or paper towels, asked the front desk guy and he gave me toilet paper and said he’d have to check with a maid to get paper towels. When we finally were able to get into the room, there was see through white curtains. No wash cloths, bathtub was filthy!!! Hair on the floor. Straight up nasty.

Horrible staff and policies.

I didn't get any balconies

there was no balcony

The property was somewhat clean. We found stains on our bedding, asked for new shwets they gave us some but were still stained. The bedding and towels seemed very old and worn. The front desk wasn't very friendly or helpful. The rooms looked like they tried to renovate them but took to mamy shortcuts.

family - Pls never go. solo - never suggest. Hotel.com - It's not all about money. You need to make sure your clients are getting the right place.

Elevator is not working and no towels and shampoo in the room. Not clean and slow check in. Will not be back anymore.

The shower did not work & there were no towels available. Front desk for evening check in, was rude & racist (in Spanish)! Never again will I rebook there.

Great location . I was nervous beginning when I read all the review but everything was ok when I checked in ,, Grear location and everything was ok not like everything said in bed review … remember you got what you paid for .. small room small shower but very quiet and close to the beach ,,, air conditioner running all day long and comfy .. I will come back next year for sure

The only thing boutique as this hotel was the lobby! The room was horrible bathroom door didn’t close properly hot water was on an off and I saw 2 roaches .. the resort fee served no purpose because it had no amenities not even a coffee station for guests! For what the price is per night i expected way more!! The only good experience i can mention was the overnight reception can’t remember her name but she was absolutely amazing and super friendly!!

Walls were extremely thin. Staff at front desk had attitude whenever we came to the front desk. Room had a broken ceiling fan and no ac. Tv didn’t work. Asked for someone to come take a look and they denied help. Only plus for the room was that it was close to the beach

Walls were extremely thin. Staff at front desk had attitude whenever we came to the front desk. Room had a broken ceiling fan and no ac. Tv didn’t work. Asked for someone to come take a look and they denied help. Only plus for the room was that it was close to the beach

Nice area, Several good restaurants. Staff helpful. Add to request my hundred dollar deposit back.

Nice area, Several good restaurants. Staff helpful. Add to request my hundred dollar deposit back.

Bathroom could have been cleaner. Sink was clogged. Staff was ok. Parking was horrible.

Bathroom could have been cleaner. Sink was clogged. Staff was ok. Parking was horrible.

The hotel is poorly managed. Front desk staff is rude, the system doesn't sync with Expedia which resulted in staff member entering my room without permission at midnight claiming I'm in the wrong room and demand my signature to re-arrange the room. This is totally unacceptable. The worst experience I ever had!

The hotel is poorly managed. Front desk staff is rude, the system doesn't sync with Expedia which resulted in staff member entering my room without permission at midnight claiming I'm in the wrong room and demand my signature to re-arrange the room. This is totally unacceptable. The worst experience I ever had!

Simon was very helpful and friendly. Great location

Simon was very helpful and friendly. Great location

If e pedia ever wants me to travel again with them

If e pedia ever wants me to travel again with them

The environment was extremely unclean, with a sticky floor in my bedroom and a towel that had hair on it from a previous guest. Additionally, the staff was very rude, so I was forced to leave before my check out date. Never ever

The environment was extremely unclean, with a sticky floor in my bedroom and a towel that had hair on it from a previous guest. Additionally, the staff was very rude, so I was forced to leave before my check out date. Never ever

Clean room, decent price compared to other hotels

Clean room, decent price compared to other hotels

The bath towels was so small and thin It was falling apart as we wipe our face. We had to ask for toilet paper. No one clean our room or empty the garbage. Very very disappointed. Will not recommend to anyone. False advertising. You should investigate before posting them on Expedia. We deserve a partial refund.

The bath towels was so small and thin It was falling apart as we wipe our face. We had to ask for toilet paper. No one clean our room or empty the garbage. Very very disappointed. Will not recommend to anyone. False advertising. You should investigate before posting them on Expedia. We deserve a partial refund.

I can’t even begin to tell you had bad of an experience we had with this hotel. First it took over an hour to try to check in as the one and only front desk person at 8:35 pm was outside smoking and then took an extreme amount of time checking in two other guests. When it was finally our turn, our check in was being interrupted by other guests who couldn’t get into their rooms due to malfunctioning locks. When he was finally able to check us in, he was only able to find one of the two rooms on the itinerary even though the charges clearly reflected two rooms. Between no working elevator, door lock problems and what seemed to be hourly room rentals we finally had to leave at 10pm and search for a new place to stay when we were already exhausted from traveling. I would NEVER recommend anyone staying here. Not only for these issues but it seems rundown and according to the front desk host “they have a lot of work to do”

I can’t even begin to tell you had bad of an experience we had with this hotel. First it took over an hour to try to check in as the one and only front desk person at 8:35 pm was outside smoking and then took an extreme amount of time checking in two other guests. When it was finally our turn, our check in was being interrupted by other guests who couldn’t get into their rooms due to malfunctioning locks. When he was finally able to check us in, he was only able to find one of the two rooms on the itinerary even though the charges clearly reflected two rooms. Between no working elevator, door lock problems and what seemed to be hourly room rentals we finally had to leave at 10pm and search for a new place to stay when we were already exhausted from traveling. I would NEVER recommend anyone staying here. Not only for these issues but it seems rundown and according to the front desk host “they have a lot of work to do”

Check in was good, but once we got to the room we had no wash clothes and the towels looked as if someone left them from their stay,one purple the other blue and white. We called downstairs because the remote wasn't working and was told he'd be up with batteries or a replacement remote but he never showed so we just went to bed. Sunday morning when I expressed my dislike of things with the front desk staff he just told me (oh I would've given you comforters if you had asked ) like excuse me. I definitely wouldn't recommend.

Check in was good, but once we got to the room we had no wash clothes and the towels looked as if someone left them from their stay,one purple the other blue and white. We called downstairs because the remote wasn't working and was told he'd be up with batteries or a replacement remote but he never showed so we just went to bed. Sunday morning when I expressed my dislike of things with the front desk staff he just told me (oh I would've given you comforters if you had asked ) like excuse me. I definitely wouldn't recommend.

Cockroach in room. Had to leave for different hotel

Cockroach in room. Had to leave for different hotel

There is no air conditioning in the room (at least I couldn't find a switch), and the ceiling fan was noisy. The staff was overall pleasant, but the experience wasn't very welcoming.

There is no air conditioning in the room (at least I couldn't find a switch), and the ceiling fan was noisy. The staff was overall pleasant, but the experience wasn't very welcoming.

Room was nothing like pictured. Towels were thin and stained. We also had cockroaches in our room and had to be switched.

Room was nothing like pictured. Towels were thin and stained. We also had cockroaches in our room and had to be switched.

Can't sleep on the mattress which is going down on the sides you have to fight over it all night.

Can't sleep on the mattress which is going down on the sides you have to fight over it all night.

Staff was very rude, had a bad face, seem like hewas in a bad mood.

Staff was very rude, had a bad face, seem like hewas in a bad mood.

It seemed clean but lacked the basics you’d expect your hotel room to have, such as, hand towels, washcloths, adequate soap and shampoo (only one tiny bar of soap that we had to use for shower and hand washing) and shampoo (one very small packet of shampoo for two women). We were told the room temperature, which was uncomfortably warm, could not be adjusted because hotel was all one temperature. We noticed the thermostat by vending machines was set at 80F. Website says free early check in is available after 2pm but said check in couldn’t be done until 4pm.

It seemed clean but lacked the basics you’d expect your hotel room to have, such as, hand towels, washcloths, adequate soap and shampoo (only one tiny bar of soap that we had to use for shower and hand washing) and shampoo (one very small packet of shampoo for two women). We were told the room temperature, which was uncomfortably warm, could not be adjusted because hotel was all one temperature. We noticed the thermostat by vending machines was set at 80F. Website says free early check in is available after 2pm but said check in couldn’t be done until 4pm.

We arrived and the room was dirty. We literally had to sleep with the window open because the fan only worked when the light was on.

We arrived and the room was dirty. We literally had to sleep with the window open because the fan only worked when the light was on.

It was a decent place for the right price. Very close to beautiful beach!!!

It was a decent place for the right price. Very close to beautiful beach!!!

Room was disguting and filthy, staff was incredibly rude and not accommodating.

Room was disguting and filthy, staff was incredibly rude and not accommodating.

Not even one star

Not even one star

Great seevice

Great seevice

Dirty. Room wasn’t cleaned before we came. Bathroom dirty and not working. Can’t get my money back. Just left and found a hotel by airport for the rest of trip.

Dirty. Room wasn’t cleaned before we came. Bathroom dirty and not working. Can’t get my money back. Just left and found a hotel by airport for the rest of trip.

It was cozy and quaint! Great for a quick overnight stay’ the night manager Tony was amazing and very helpful!

It was cozy and quaint! Great for a quick overnight stay’ the night manager Tony was amazing and very helpful!

The staff are not friendly,the airconditioner do not cold at all,the shower get clogged,parking is so expensive,

The staff are not friendly,the airconditioner do not cold at all,the shower get clogged,parking is so expensive,

Pretty limited amenities. Would recommend if you only need a place to stay for an evening.

Pretty limited amenities. Would recommend if you only need a place to stay for an evening.

This place is old and outdated. The kind of place that paints over door handles. Very small bathroom and 1900s elevator they had to unlock to use. Pot smokers sit outside in the bench. One time stay that’s for sure.

This place is old and outdated. The kind of place that paints over door handles. Very small bathroom and 1900s elevator they had to unlock to use. Pot smokers sit outside in the bench. One time stay that’s for sure.

The room says it has toiletries ..only a tiny bar of soap. I shower towel and 1 hand towel. They took our dirty towel and never replaced it. Found trash from previous people on the floor. No hot water. Complimentary water with lemon in waiting room was never changed. Would not stay there again

The room says it has toiletries ..only a tiny bar of soap. I shower towel and 1 hand towel. They took our dirty towel and never replaced it. Found trash from previous people on the floor. No hot water. Complimentary water with lemon in waiting room was never changed. Would not stay there again

The curtains were falling off the rod. There was no paper roll in the bathroom and no liner in the trash can. No wash clothes were left in the room. The batteries were held in the remote with a sticker and the finish in the bathtub was peeling up. I asked for a comb and was told there was nothing available. Staff on my second day failed to even look up from the phone when I stood at the front desk for an extended time.

I would not recommend this place. I would like a full refund of my reservation because it was not what I expected and it was not what was advertised. Expedia should take them off of their places to stay. The only thing that was good was the location. It was noisy but would have been better if the windows were thicker and the air conditioning worked properly along with the ceiling fan which made a lot of noise. The people at the front desk didn’t care at all and didn’t want to make my stay pleasant. They didn’t even have a corkscrew. They wanted to have my drivers license as security for a beach towel. I need my drivers licens.

The county jail has better amenities

Very low quality everything.

Very cold in the room with no blankets and roaches in the bathroom

Room was dirty, sheets were stained, floor was sloped, random pieces of wood in the closet, no thermostat in the room, no remote for the tv only for the Roku attached to it, internet barely worked and was extremely slow. Could clearly hear people in other rooms and outside even from the third floor with all the windows closed. No parking was available, was directed to park at the garage across the street for $100/night even though every hotel around us had cheaper valet rates for overnight parking.

Grumpy staff members. No blankets, only sheets on the beds. No individual thermostats in the rooms. Worst place I’ve ever stayed and will NOT return or recommend.

Amazing location and friendly staff.

Location was perfect. Walking distance from the beach, CVS and Walgreens. The staff member named Tony was very friendly. I would definitely return .

Terrible!

Bed had no blanket, pillows were obviously old and worn. Water temperature in shower was extremely difficult to control. Building is very old and has some bandaids and makeup but not by a good contractor. Would not stay again.

Dirty room, especially the bathroom. Rude staff. NO parking, dont bother calling them. No HVAC control in room, just a loud, worn out ceiling fan.

I have no complain about the staff; they were all friendly, professional and helpful but the accommodation is terrible. The rooms are

Good location

This hotel is so bad. The location is far away from central. There is only 2 restaurants and nothing is around. The room is so getto like staffs are not helpfully. They are not willing to help. And they treat customer like a prisoner. The room is so old and dirty, no hot water so i have to take a cold shower on the day Miami is so cold. You can’t believe that they check my ID for hair blowers which not available in the room. I have to cancel and booked to another hotel. This hotel is a nightmare that ve I never ever come back.

It was a fine hotel for a night

Not my style. Very old feel

The room was very cold and we had to fill up a trash can with water to flush the toilet. Also, yhe knob for the hot water in the shower was completely brokem off. The sheets were dirty or stained and the wash cloths were miceofiber towels. I didnt spend much time in my room so I made do with what I could. Parking was 30 a day and 90 were added for a resort fee and they charge 3 dollars for a can soda at the vending machine. No complimentary breakfast, no beach towels available. There was nothing resort about this establishment that should entail a resort fee.

Only positive thing…close to beach. Won’t be returning back to this hotel ever.

Room was dirty hair on the floor, stains on bedding, dirty floors, urine spots on toilet, bugs in fridge, pet hair on bedding, armpit smell in hallways. Do not let all the cute photos fool you there is no cute folded towels on arrival on your bed, there are zero amenities not even soap, bed was hard, pillows were flat and bedding wasn’t clean and white like the photos they had a nice shade of brown. Room butted up to a back alley that had a bright light shinning through all night long!

Staff was inert

We have never seen a more dilapitated so called hotel. They had skeleton keys for some of their door locks. Its dirty, the sheets are stained brown., so were the 2 towels provided. Took over 1 hre to get checked in at 4pm. We have had our share of horror stories. This one thrones the top! Very unfortunate.

No hot water in the room

Hôtel très sale!!!!

I wish I could give zero stars. The room was dirty, the sheets smelled weird, and the bathroom looked like it hadn’t been cleaned in months. The air conditioning didn’t work, and the Wi-Fi was basically nonexistent. On top of that, the staff were rude and completely unhelpful when I asked for anything. I felt like I was staying in a rundown motel. I will never come back and would strongly warn anyone considering this place to look elsewhere.

The room was clean. The lobby was nice, great for pictures! The staff was mostly helpful. Tony was the best! Over all the stay was good but I do have some complaints. First, the lack of amenities. When I say there were none, there were literally none. No microwave, no hair dryers, no tooth brushes, nothing you would normally expect to be able to get at a hotel. They don't even have wash cloths so be sure to bring your own. Also, it was freezing outside the weekend I visited (30 F at night), and the hotel never turned on the heat, so the entire building, including our room was cold. We had to close our vent due to it blowing cold air. The room key cards, were not good quality. They kept getting deactivated and we had to have them resent almost every day. Last thing is as I was leaving, I needed to use the elevator to bring down my luggage. The elevator has an exterior door that needs to be closed to operate. Well apparently someone on another floor didn't close it, and it got stuck there. When I went to the front desk and said it wasn't working she told me why it didn't work, and said she didn't feel like going upstairs to close it. I had a ride to the airport waiting on me so I ended up having to carry everything down the stairs. That was a horrible customer service moment but luckily the positive experience we had with the other staff members outweighed that one bad moment.

My room was really dirty, the manager was extremely rude. I asked for cups, “we don’t provide cups”. I also asked for ice “all we have is vending machines, no ice.” I have never stayed at a hotel where they don’t provide ice or cups. The fridge leaked water, my toilet seat was dirty, and the room didn’t smell clean. Very unpleasant stay and will never stay here again. Don’t recommend.

Clean room

aceptable

No soap. No hot water. Rude employees. One hair dryer that barely worked. No room HVAC. Room was cold. Bed was hard. One towel given.

The room was dirty and the front desk person was rude. I let him know that no.one clean the room, the sheets were stained and gross, the toilet didn't flush, someone hair was all over the toilet and floor , ask fr towel the second day but never got it. Had to leave early , that hotel i will never recommend to any one, .

Extremely cold. Could not turn off ac. Staff didn't care

Wood floors,can hear VERY noisy upstairs neighbors

The person at the front desk when we got there had no customer service. Then the room wasn't ready for guest, the light switch at the door didn't turn on any lights, have to use my phone lights to find the bathroom light switch to get some light in room. The bathroom had no towels and the toilet wouldn't flush. We checked out as soon i returned off the road around 1am. It was a horrible experience

On the positive note the bed was comfortable and big, and the hotel is at a great location. Shame about the actual hotel.

Room was super tiny. Beds almost touched and it was extremely hot in my room

Be careful when you are traveling don’t stay at the Notebook hotel at Miami Beach , also the room have only central air conditioning, that means you can control the temperature…. I am very uncomfortable with this situation

The room was super neglected, peeling old wall paper. Bed frame seemed like it was found in a dump. Hot in the room, no air-conditioning controls. Only 2 small towels, and they where very old and resembled rags. Staff was uninterested to assist with anything. Plus the elevator was old, rusted and seemed very questionable for safety. This building should be closed down. This "hotel" should not be on any travel website.

1 of the worst hotels!! Stained sheets, no towels, tv didn't work, toilet didn't flush, air wasn't working.... horrible! Didn't even stay a night, checked in and checkouted out within an hour!!

Dirty not to friendly staff and no air conditioner

The room is dirty, the staff is unfriendly – ​​too many inappropriate remarks during check-in. They claim it's a 3-star hotel – that's ridiculous. They provided one large and one small towel per room for two people, and they weren't the cleanest ones either. Miami has turned into a swamp.

Nice place to stay, swinging sixties vibe. If you don't mind a Miami motel vibe..no room service, little service at all. A great central spot to travel Doral or South Beach.

I reported the issue the first morning and was told maintenance would fix it around 10 a.m. When I returned at night, the shower was still not working. The front desk staff on duty said they had no record of the issue, offered no solution, and said there were no rooms available to move me. I was also told that I should have stayed during business hours to make sure the repair was done, which is unreasonable. A hotel room without a working shower is not acceptable, especially after the problem was reported and acknowledged earlier in the day. No alternative was offered. Very disappointing experience and poor communication (The lady that was there on Saturday January 24th at night was very very rude)

They a make me pay more money when I already pay in the Expedia app, they make a lot of trouble in the check in and they just give you two towels BAD EXPERIENCE

Horrible experience horrible smell and disgusting place to stay

When I arrived to check in no one was at the front desk the hotel is severely outdated no wash clothes or soap the bathtub had mold sheets had stains that obviously came from bodily fluids just disgusting do not stay here

It was not as advertised….the rooms did not look like the pictures, it didn’t look clean, stains on the sheets, toilet was dirty, just disgusting. We had arrived late to the hotel around midnight I think, I went to the front desk and the gentleman named Tony was so helpful, he genuinely apologized and showed me 4 other rooms, which we decided on one of those rooms, because again we didn’t have any where to go at that time of night…next day, Miami was hottt, I looked around the room for the thermostat to turn on the air conditioner, there was NOT a thermostat in the room so I called the front desk in the afternoon (it was NOT Tony I spoke to unfortunately) to ask them to please turn on the air because it was hot and sweating bullets, the man tells me they can’t turn on the air until it reaches a certain temp outside in Miami, LIKE WHAT!!!! it’s HOT outside, this Miami …so we sweated profusely for 4 days…. When we checked out it was like 3am, Tony was at the desk and asks me am I ok because sweat was just pouring down, I explained what I was told by the other guy, and Tony was so appalled and apologetic of that situation and said he would speak to management. I will say Tony (overnight front desk clerk) definitely went above and beyond to accommodate us, I truly appreciate all the help he offered. He made our stay in Miami a little better and I appreciate him.

Staff at front desk is unhelpful and rude. Room was disgusting - hair all over the floor, live bugs, and a false eyelash on the bed. Internet is shaky at best and goes out every five minutes.

The hotel is very old and in disrepair.

To start, it states early check in but we had to wait for the staff to clean all rooms before we could check in which ended up being at 4p when we were told we could check in at noon. The room was poorly cleaned dust everywhere, black mold in the shower, toilet did not want to flush. Was told from locals that the motel was considered a TRAP HOUSE! 😑 If it wasn't for the stay being non refundable we would have went else where.

Room had a bed with spindly legs with 2 of them nearly collapsing when my husband sat on the bed. He had to lay on the floor to straighten them out. No remote control for the tv and the front desk was unable to get us one. The worst part was we were on the first floor with a nonfrosted window in the bathroom that overlooked the main street and there was no shade or covering for it! Brings a whole new light on a room with a few.

Vert Nice ...Staff was very helpful

Place is disgusting, staff is rude and unorganized. They blame each other on issues rather than finding you a solution. They won't give you towels, but they will give you bed bugs and no box spring under mattress so good luck for a comfortable sleep..place was a total joke complete waste of money

The room wasn’t swept at check in, someone else’s hair was found, and the walls are thin enough to hear neighboring rooms. At one point, I saw two rats fall out of a gutter.

Bad

No lo recomiendo

They have hidden charges. Plus rooms are dirty

The man at the check in charged me $25 to get in the room an hour early. The sheets were dingy and the comforter looked like it had some signs of a couple using it the night before. Bathroom was gross and overall hotel was a pit

the beds in the double rooms were very small. we needed towels we did not receive them until 20 minutes before checkout time.

Muy mal servicio son muy racista las personas que me tocaron hablar con ellos me dieron muy mal servicio fue lo peor primera vez que me pasa lo peor es que era mi cumpleaños me isieron pagar una multa injusta mente la habitación que me tocó está lleno de bichos todo lo que aparece en la aplicación todo es mentira pedí para que me isieran una limpieza a la habitación y no la isieron las tuallas estaban todas sucias cuando al final vinieron a limpiar dejaron las mismas sábanas el mismo saco de almohada es terrible primera vez que me pasa eso

Loud noises all day Rooms & Bedding was not clean

You know you're in trouble when you're told that the elevator doesn’t work. Then everywhere you look you see shoddy workmanship. I walked with much trepidation to my room and was greeted with something that looked much like a college dorm room...sans the king sized bed. The floor had an abundance of sand and the overall cleanliness was mediocre at best. The walls were also so thin that I could hear clearly hear the couple next door who were apparently having a really good time. The only redeeming thing was the comfortable bed. That said, if I was going to create a tag line for this hotel, it would be: Traveled all day? Dog tired? We have a bed.

Place was well located but bare bones and coupd have been cleaner. Staff was not super friendly

The staff the first day of the stay was not friendly or helpful. The room was very dated and the water barely ran. No hot water. Never ever recommend that place.

No tissue, Towels were never ready, there is no point in paying full resort fees if you can provide towels. That’s stealing.

Staff very nice..but towels damp , toilet stopped sink missing cold water knob and NO ROOM A/C and then the ceiling fan didn't work then the window had no screen! And we were on ground floor!

The elevator not working properly. The room has no towels and shampoo and a very rude attitude front desk. No handicap parking

It’s great if all you’re doing is just staying at the hotel. There are no amenities.

Great location.

Love it here, definitely coming back

Yes neglected.

Elevator not working properly. Room no towels. TV is not working. Room dirty. Rude front desk when checked in. No parking available.

The receptionist was not warm at all. Had a stern face the whole time. The room was very basic and the sheets didn’t look clean either. There was hot water only at night; that too after running the water for a good 15min. But the next morning we had to take a cold water shower cuz the hot water would just not work. They didn’t have a hair dryer and no mirror in the room. Wouldn’t recommend this place.

Had a 6 night stay, housekeeping ONLY emptied one trash can. Never once did they bring towels or sheets. I had to go down to the front desk for them. The 3rd time I asked for towels, I asked for one extra (3 total) for two people. The man at the front desk was extremely rude saying they only give one per person and there was no towels allowed on the floor for exiting the shower into the tile even after the slip issues we addressed. On the 3rd day our key (only gave us one) didn't work. I went to the front desk again asking for two keys this time, he was obnoxiously rude telling me my phone will deactivate the keys no matter how many he gave me. I explained to him the key was in a wallet so the phone was not the issue. He told me I needed to adjust my attitude and I would be treated better, yelled at me in Spanish, and proceeded to say nasty things to me as I walked back up stairs. We did not expect anything more then what we paid for with a small low rating hotel. But to have to ask for towels washcloths bathroom paper and soap to wash our hands with on the first day along with a non working fridge and a shower curtain that was spotted black with mold was even close to ok. Even with several requests we never got housekeeping unless we did it our selfs and never had any cleaning to the shower curtain or the room in general.

Hole in blanket. Request for room service for new towels was not communicated to service staff. No hot water on two days.

Nice

LIPSTICK ON A PIG. Very old building with a new paint job . Checked into my room with the bathroom sink filled with backwash. Notified hotel staff immediately but issue was never even looked at during my 3 day stay. Floors and walls are extremely thin. If it’s not the Loudest AC in the USA keeping you awake at night it’s the upstairs room sounding like a stomp-a-thon with every step. The “available parking” consist of 10 spots for a 50 room hotel that IF available will cost you $30 a day , if they’re not available you then have to pay $40 PER VISIT to park in the parking lot next to the hotel . Elevator was very old and sounded unsafe , plan on taking the stairs. Staff was not friendly at all. 0/10 would NEVER recommend staying here .

It was ok .. 2nd time staying here rough ck in daily parking fee for $30 for staying guest is insane..staff is rude .. rooms aren’t cleaned daily and there are never any towels…over all it’s ok

Looks nothing like pictures online. The room was dingy and smelled of mildew. Sink clogged and staff never came.

Good to stay short term

It was good !!

The room and bathroom were dirty even though we’re told it was cleaned. No towels at the bathroom, so my husband and I had to ask, we were given medium size two light towels. The toilet was not flushing properly. Overall, the room presentation was below minimal standard. The alarm in the room was covered by a plastic bag, no proper inspection was done before we checked in. No remote for the TV. I liked that they allow customers to leave their luggage’s in a secured room before check in. Extra charges.

...

Staff was accommodating

Great location and price, ur service needs improving all round

No microwave not coffee pufff or forme to make food

Room was not very clean.

All of the above rude staff nasty rooms, no hot water and the elevator didn’t work. I was on the 3rd floor I’m 56 and my partner is 61 we’re had to take our own luggage up the 3 flights after being moved twice before we got that room. Day staff rude unconcerned and FaceTiming friends while working. Poor customer service and very bad stay at the hotel!!!

the place needs update on plumbing and maintenance , bathroom they re running on a 1970 era - bath not well letp

This Hotel is only for sleep and take a shower, no amenities, no hair dryer, they gave us just one towel for two and leave a used toilet paper. take provisions

I had problems with the shower. The location was great. I was there for four nights with no housekeeping. The floor is got Sandy. I would say it’s an OK place nothing special.

My room was missing a towel, tissue and a blanket upon check in. The front desk host was good with bringing the items to my room immediately. Shower curtain was stained with specs of mold. Great location close to beach and shops. Hotel needs a revamp or should make the price even lower for what they offer.

Staff is great and knowledgable, room was not the cleanest and we had to ask for towels. 1 night stay for Art Basel, not for a multi-night situation.

Roos

The room itself was FILTHY. The window looked into some furniture storage room for the hotel, the floors in the bathroom were mildewed, no trash bag lining the trash can...a sinister-looking mess. every surface was grimy, the mirror was broken, etc. When I came back to the hotel at night by myself, the lights were all off in the lobby and one employee was just pacing the lobby by himself. He was nice, but it was a creepy sight. Someone kept trying to (unsuccessfully) open my door while I was in the room as well. The one plus is, being between California and NYC, i found their vending machine prices to be very reasonable. but overall i cannot in good conscience recommend this hotel to anybody. It may work if you are a young man trying to save some money, but women or families should not stay here. I have learned my lesson about booking a cheap stay. And with the hidden fees, this was not so cheap in the end.

Room was okay and staff was okay too but not better but also not worse

The day guy was useless and almost rude.

The place was dirty, the rooms were dated and the staff was rude the only good thing about this place was how close they were to the beach.

There were no towels or washcloths in the room in the room. The day clerk was extremely rude and unfriendly and advised us we had to leave our driver's license to get towels, even though when there was $100 deposit on file. File. This place is nothing like the photos on hotels.com show it to me. I would never go here again.

Bathroom was a bit grubby on the floor. No towels provided in the room and when we asked, they wrre tiny towels! Floor in room was a bit grubby. Some guests were interesting and some noisy arguments/ TV No food options but there was a vending machine and fridge in the room, which was helpful Room said cutlery was provided but it wasnt, safe did not work , no power to it. One bedside light didnt work. Room was freezing as AC was very low, but when we asked it is not controsble for each room. One control for whole hotel. We had to wear hoodies in bed even with the duvet provided! Pillows amd bed were like rocks and a plastic matress protector covering on the bed!! A very sweet hostel style, hotel. Staff were helpful and we enjoyed our stay. It was very reasonably priced but I wish they had said no towels etc. You wouldn't want to stsy more than a couple of nights.

The bedroom are NOT like this - broken furniture, bad smalls, broken bed, no towels - and when I requested it, they give me old and dirt towels - general condition of the hotel is terrible - DON'T GO THERE.

My room was outdated and poorly decorated. The building in general is not in the best chape. The flickering chandelier, dirty hallways with a lot of exposed pipes and wired provides a industrial look. Also a heavy odor if marihuana in the hallways. Location is good. Easy access to the beach and the area seems to be safe. Some limited eating options but Primo’s cafe mark was a great option to get quick food, snacks, etc. Also CVS is just a cumple blocks away. I definitely got what I paid for and I’m ok with that. I little better costume service cold go a long way here.

The TV did not work, the beds were hard, the pillows were old and thin. The next door people were loud and playing music past midnight. We left the property and had to get another hotel. The manager had left already so we did not get a refund, but we deserve one.

Didn’t have hot water in first room so was suggested to go to another room. They did make that easy however the lock was wonky. I had to go back and fourth about 3 times for it to work on the first night. The problem persisted on the second night. Towels and bedding smelled dingy in both rooms and there were stains on everything. If this was a last resort like it was for me then you deal with it but I did end up getting my own towels and sheets. I’ve experienced about 4 people that work there and the only person that was the most helpful was the evening manager. He knows a lot. Not sure if he was the manager but he presented that way. Thank you to him!

Nothing to add

Property was

I came to the notebook for my birthday weekend and I wasn’t pleased. We arrived to check in and went up to our room with an occupant in it. We were told to wait and they checked everyone else before helping us then proceeded to tell us they didn’t have any rooms. Multiple people complained about not having any towels and it just seemed unprofessional and unprepared for new guest. The manager was very nice and made sure we got our full refund upon the inconvenience and made sure we were reassured about the issue. Aside from the manger being polite I just had a feeling of not wanting to stay as I seen other people complaining after the math of them checking in. It’s $40 a day for parking and there’s minimal street parking and very inconvenient. Just seems a little unorganized and not put together.

Well that place is a health hazard, elevator is from the 1960's and when I got there, I was told it worked but it being stuck isn't my definition of working, the A/C is a vent that flows constant "cool" air, the shower is functioning however, hot water is more like luke warm if you can get the knob to turn all the way, slippery stairs and at 3 am we woke up to two men fighting. Walls are paper thin and the sheets and pillowcases are all stained. You have to ask for a towel and is you get two they won't match. It has to be hands down the worst experience, oh and parking is 30 dollars a day. I have pictures, recordings and the fact I called front desk to defuse the situation in the room next door, I would like a full refund

The staff is so good manners and nice service.

Aunque dicen tener parqueo, no es cierto. El parqueo es sobre la calle y cuestra otros 30 dolares adicionales por día. Solo tienen 10 parqueos disponibles para las 50 habitaciones que hay en el hotel. Si no reservas con tiempo, te toca buscar un parqueo externo que puede costar 40 dolares diarios. Todo esto no te lo explica el personal de frontdesk, sino que lo vas descubriendo sobre la marcha. Las toallas del baño ya estaban viejas.

The personal in the lobby station had the worst service, really disrespectful.

1. Refrigerator not working: I reported this to the front desk upon check-in, but nothing was done to address the issue. I was simply told “it’s okay” and that they would make a note of it, without offering a replacement room or any accommodation. 2. Broken and leaning table: The glass table in the room was bent and unstable, creating a clear safety hazard. 3. Unclean toilet: The toilet was visibly dirty upon arrival, indicating a lack of proper housekeeping and sanitation. 4. Mold on shower curtain: The shower curtain had visible mold and mildew, which poses a serious health concern. 5. Loose and damaged shower knob: The shower handle is nearly detached and feels like it will fall off at any moment. 6. Peeling and chipping bathtub: The bathtub surface is deteriorating, with paint and coating peeling off during use. 7. Unsafe light switch near water: There is an uncovered or poorly installed light switch next to the bathroom area that could be dangerous if it comes into contact with moisture. 8. Water damage and odor: The pictures on the wall are peeling, and there appears to be moisture damage in the room, accompanied by a strong, unpleasant stench in the hallways. I have attached photos documenting each of these issues for your review.

Room was no where near what was pictured online, however we slept like babies after our 11+

Cons: No towels in the room, cockroaches, warm air conditioning, creaky bed, cumbersome elevator that staff need to go retrieve.

Walking into the room there were dirty towels on the floor. In the bathroom there were bugs on the bathroom floor. Bathroom door did not close all the way. The bed was not sturdy. Furniture had stain spills that could’ve been cleaned up.

We got there by 3pm 10/25/25 they said we needed to wait till 4pm to check-in. We walked a bit and went back to the hotel @ 4pm.No one at the front desk. People just waiting around the small lobby. A female guest started to scream at another guest who spoke little English just because he told her to “shhhh” after she kept speaking over him saying she has been here longer that anyone at the lobby. When it was our turn, we were told a $100 deposit was to be made and that we will get it 24hrs after the check-out. We checked out at 6:50pm Sunday 10/26/25 and still haven’t received it back. It’s 10/31. We enter the room and the duvet has coffee and blood stains. We turned on the tv and it was broken. I went to the front lobby to ask if anything could be done about it. The older man now tells the other guy at the front desk in Spanish that who does he charge the broken tv to, me or the person before? I said quickly “not me, I just got here and I’m showing you I got a room with a bad tv”. They switched our room but in the other room the bed frame was broken and you could barely fit in the bathroom. The curtains are not “blackout”. The mini fridge dirty. Thank god I brought my own towels and sheets because the towels in the bathroom had hair and stains, blood on them. Pubic hair all over the bathroom. I stayed here with my kid. Won’t be doing that again. This place is more for drunk college kids that don’t care where they sleep, just party. You can hear everything next door.

Nice Place, maybe use new towels.

Get the air fixed

Not returning or suggesting some to go there. I actually left a day before my stay. It was not expensive what I paid, but I expected the basic for hospitality business hygiene!

Bathroom was dirty and had poop on the toilet seat and a staff member was very rude

Extremely loud, dirty, photos do not reflect the quality of the room. Bedding was non existent, plumbing was questionable. Saw multiple bugs, unclean sheets. Walls didn't filter out any sound and the front desk did not speak English well, lead to me believing I had been double charged.

This was a terrible hotel

Good air conditioning but not much else. Just a bed TV and bathroom and literally nothing more. VERY stingy with towels

Also the next day I asked the receiptionist to send someone to clean my room and give me new towels but when I came back around 4 pm my room wasn't cleaned and I got no towels. I went downstairs and told them about my request and that it wasn't cleaned, the staff still didnt do anything about it. For cheap price I guess thats what you paid for. The bed was clean enough but then they didnt provide any blanket so I had to go downstairs and asked for it. and the blanket was little damp so I couldn't use it right away. I lay it down in the other bed to make it dry completely. The bathroom wasn't too cleaned as well. there were mold on the curtain and it was ripped. there were no towel or drying mat on the floor in the bathroom and they just provided half used paper towel. Like they were not serious in the hotel business. Poor management and poor customer service even tho 1 of the staff was really nice but the others weren't so much. Do not stay at Miami Beach because it was too quiet for my taste and limited things to do at night other than bar and restaurants. the beach was empty around 7pm and like it was dark until 5 am.

Charging fee for cleaning room,, but they never clean mines been there for 3 days cold water shower

Second room was cleaner but the bed was missing part of the bed frame. So one side of the bed had no support and sunk in. Couldn’t even sleep on that side. Staff was nice but they couldn’t even wave the “resort” fee on a second reservation I had. I would never stay here again. I recommend spending a little more than to deal with a hotel like this again

Does not look at all like the pictures it’s dirty not clean they don’t give you towels. You cannot control the air

They also charge $45 extra they called it resort fee and explained charge as towels and soap charges, at the time of checkin. They charge total of $145 Also if you need to park on there property thay charge $30 per night so thats when cuban lady never give my $10 back and pocket $40 in her wallet. Dirty Towels, floors, shower beds linen. Nothing was good about this hotel to give it a 3 star hotel. DO NOT BOOK !!!

It was okay

It was dirty and staff was unfriendly. Would not recommend. We were two people in the room and they didn’t wanna give us more than one big towel.

Yes

We booked a king room but got two small beds instead, even though the price was over $100 a night. The pictures online are completely misleading — nothing looks like what we saw in person. Honestly, this was one of the worst nights we’ve ever had at a hotel. I really hope management starts taking better care of the place and invests in cleaning and maintenance because this was unacceptable. Until then, I’d recommend staying anywhere else.

It’s a good place to stay in Miami

Clean

Staff was super rude

I stayed here for 3 days, it was fine, no issues, room was clean. Nothing fancy, no frills, good for a short stay, close to beach, CVS one block away, airport bus across the street. Refrigerator in room but no ice machine on the premises. A hair dryer in the room would also be helpful.

No air conditioning. Lady at the front said they came to fix it today but needed a part but couldn’t get it until tomorrow. I don’t understand why we wasn’t called and refunded so we could go somewhere else. We traveled 16 hours and didn’t get checked in until 11:30. No smoke detector in room, toilet was filthy under lid is nasty black junk , no hot water, mirror is broke in room, no towels or rags. My husband went to ask for towels and rages. There gave him one towel. We are having to sleep with the window open due to the heat.

no warm water in the shower and no towels when asked for warm water they said ill write a report and when asked for towels you could only get them after a certain time. never again with this place just horrible!!!!

I never checked in

Not good

Over night staff made it to b little better

Close to beach

only thing that went wrong was the front desk gave me false information pertaining to parking... I asked the front desk more than twice what the deal with Parking in the streets is and he gave me wrong information and I was issued a parking ticket of $36. And then at 9:00am I began paying for parking for little time before leaving. Everything else was as expected except there were 0 towels of any kind. it's an older place also FYI. I would stay again to save money but I would just be aware of the street parking rules and ignore the information provided by front desk.

Hola. Si eres una persona que puede estar en un sitio con 0 buen olor este es el sitio indicado para ti. El hotel notebook no es nada de lo que tienen en sus fotos. Lo pintan como un hotel sencillo si, pero lo malo es que tambien lo pintan como un hotel limpio, agradable para estar, Y NO, todo lo contratio, es sucio, tiene humedad, mal olor, en fin pesima opcion. No lo recomiendo por nada del mundo.

Housekeeping never came by at all—I didn’t get fresh towels or any service throughout my entire stay. Overall, I would not recommend this hotel given the lack of cleanliness and basic maintenance.

When I arrived it was busy so I had to wait around

There was no food option the room didn’t look like the photo on top of our toilet not working! And we didn’t get moved

Loved my stay, it was close to the beach

This Hotel should simply be shut down due to Health and Safety. Cockroaches, all over the room and inside the Fridge. No money can excuse the condition of this place. Avoid at all costs without fall.

Check- in was terrible. I walked up to the front desk attendant and said to him “good evening” and instead of “ welcome” or “good evening” I was told “License Driver”. The first room I was assigned was terrible and the door would not close. I took a picture of the door because it seemed as if someone tried breaking in to the room with some kind of tool. The second room was grossed. I walked in and walked right out. The bed had a stained liner, there were no linens and the bathroom was dirty. The third and final room was ok. I do not recommend this hotel. I was able to get the front desk attendant to smile a bit but it took some work.

I like the photos.

Good

comfortable place, great staff 24/7 and 3 min away from the beach

Excited

Dirty

The notebook was an excellent property the staff was phenomenal especially Tony he was by far the best host I could’ve asked for full of recommendations and advice on the area

It was a mess … u get what u pay for

Great location, cute decor. But hire some professional cleaners, pest control and invest in towels. CLEAN, put some money and effort and people will return. Otherwise NEVER again. I would rather pay twice the amount to not sleep on filth.

Bed had blood on it 2nd room light didn’t work

Rooms was dirty plus my key never work to get in my room. When I was showering someone walked in my room. Management did nothing about it. Just a nightmare.

If I could give them zero stars I would. I paid extra to get a room earlier. The room wasn't even cleaned. The floors were dirty with crumbs of dirt. The Bed was made but sheets weren't even changed. There was hair on the sheets. I found pieces of weed crumbs under the sheets. The shower knob was broken. I couldn't turn the water off. I went down to let the receptionist know. He said, I'm not a handyman. The toilet wasn't cleaned and the bathtub still had hair stands from the last person that was in the room. I would not recommend this hotel to anyone.

Service and room was terrible , mold round tub , shower wasn’t clean I had to clean it myself the shower water was barely working plus cold water doesn’t work. never provided wash clothes or towels counter workers was very rude….. wish I could provide photos I was too busy worrying about having a good time

Pubes all over the tub, closet smelled like 10 homeless people had been using it as a toilet

It’s my fav places to stay when I go to Miami . Is quiet not too close to the crowds and walk to the beach easily and to stores too

It had bed bugs! We had to leave during the night because we turned on the lights and we saw a bunch of bugs! Stay away! Not worth it!

The only thing likable about this property was being a block from the beach.

Nice front desk staff but housekeeping not good my room and hallways were always dirty.

Cheap place to stay on Miami beach.. Nothing special

Nothing the hotel was old, not updated and not towels we had to ask. The air conditioner was a whole unit control by the hotel you couldn’t even control your ac. I wasn’t happy with this hotel at all

It was terrible

The location is great, across the street from the beach. It’s definitely a hotel for tourist on a very tight budget who doesn’t need any comfort but just a bed and a sink to brush your teeth. I was happy I got a great deal, because if I was paying more for this stay I’d be disappointed.

The manager was rude and had no training in customer service. No warm welcome, no smile, nothing. He gave me a room with no washcloths, and told me I had to wait until the morning. After being on the road all day all I wanted was to take a shower. This wasn’t cool at all. Luckily it’s a nice woman on staff who offered to get me some washcloths from her hotel! The woman, and the fact that I had to pay an unexpected $40 for parking is the only reason I agreed to stay.

It was absolutely disgusting. Not even hand soap. Towels were dirty. Floors were dirty. Bed pillows smelt like cat pee. Every single thing about it. We were scared to sleep here and only stayed one night. Homeless woman in the lobby and a strange man following us around.

Pero al llegar te piden aparte de que yo había pagado en la aplicación $25 dólares más por noche y $100 de depósito 🙄cuando lo que hay en la abitaciones no vale ni $10 la ubicaciónes lo único que me gustó pero con el mismo presio te hospedas en uno de mejor calidad ubicado en la misma área ,con café gratisy amenintis y mucha mejor calidad.

The area was excellent, especially for the price. Staff were non existent or disinterested in helping. The beach was across the street so that made up for it. Rooms were lack lustre but fine.

The decor is outdated. The bed sagged in the middle and the frame was bent. The pillows were small and flat. There was no way to adjust the AC and it was freezing in the room with thin covers on the bed. The bathroom shower was not clean and hair was all over the shower wall. The two towels that were left for us were so small and thread bare. We had no hot water when we took our showers in the evening, but there was hot water in the morning. It is a great location, just needs a little updating and cleaning.

When we checked in the front desk, guy was very rude. I’ve never experienced anything like that in my life. He made me feel like he didn’t even want me here. Also, the rooms were in really bad shape. Nothing like the photos online. The plumbing in the bathroom was terrible and I mean terrible and the boards under the bed kept falling out and hitting the floor. These were just a few things.

It was bearable. First room we found a roach. Went to the front desk during night shift since we checked in late and he was really accommodating. We got another room and it was nicer, but there were gnats all over the bathroom. Literally killed a whole bunch and more showed up. I guess that’s better than roaches though??

the hotel is perfect, front desk had attitude and very little patient.

We got there the staff was rude. Lobby was beautiful but that was it. Once out of the lobby it smelled moldy and dirty. The bed frame had a huge hole in it so you felt like you were falling in. There was cob webs everywhere. You could tell it wasn’t maintained. The fan and over head light did not work. The bed side lamps gave barely any light. The toilet barely flushed. You had to flush 3 or 4 times just to get toilet paper to go down. Nothing was taken care of. We mentioned this to staff and nothing was done. All Simon care about was getting out of there. The tables in the room had the legs chewed up. I wouldn’t send my worst enemy to this place. The only positive thing I can say is I did not see any bugs.

Unfortunately cockroaches in the fridge, shower didn't work properly. No parking passes avaliable throughout the stay, informed by front desk that you can park on the road outside the hotel after 11pm but got a parking ticket. It's worth doing your research on parking but be aware it's very expensive in miami beach

It was a dump but it was a business trip so I didn’t care. But i could never recommend it unless you don’t care either. It was dirt cheap so I got dirt. It is what it is.

The first guy that we checked in with was rude, but besides that everyone else was really nice the hotel is beautiful, but very dirty doesn’t look like anybody cleaned it. Toilet was not clean and neither was a shower. There was hairs on the wall and some stuff on the floor. The room smelt very bad. And some random guy was knocking on our window from the outside, which isn’t the hotels fault but just something to point out.

I would never go back. Even though the property is prime location, the rooms are pathetic with no proper elevator facility and the cleanliness is less than 0. I don’t know how I spent one night there

No air con in rooms, vintage elevator, brown water from taps, cleaners knock and enter without waiting for a response, constant sirens and street noise, non communicative reception staff (wanted to charge $5 per Amazon delivery), dirty floors in rooms (had to wear sandals all the time)

This place is a good budget option but customer service is somewhat poor. Also, room was nothing like advertised. pictures may be deceiving but on the plus side location was great being two minutes walk from the beach.

I reserved a kind size bed and upon arrival the room was dirty it was never cleaned from the previous person then they tried to give me a full size bed and I said no then he tried to give me two twin beds I refused again finally he gave me a different king size bed and in that room there was no lights!!!!!! The floor was so dirty just from walking from the bed to the bathroom the bottom of my feet were black they don’t give you any type of soap in the room no microwave mind you I was traveling with 3 month old twins!! I will never stay there again! My first time in Miami and the stay was horrible

A++++

Noisy

Honestly, other than a hotel in Ensenada MX, this was the worst place I’ve seen. Stay somewhere else.

This property is a catfish. It gives motel vibes. I would never stay here again.

Notebook is in a great location and actually could be a nice hotel... But it's not. It's very cheap but you get what you pay for. Checking in, I had to wait quite awhile because anottrr guest was waiting at the desk for his new room because someone was already in the room he was given. When desk clerk sorted that and was able to help me, I was checked in, went to room, and it hadn't been cleaned from guest. So I was assigned a different room. Room was passable. Except the quote old shower curtain / rod simply would not stay up (old fashion tension kind...but no tension). Mentioned it to downstairs staff as I was heading out for a day... "Okay, thanks, we'll take care of it.". Nope. In short, I had to take this hotel because a late change in dates for my trip limited selection. This one was cheap...but wildly unimpressive.

So I essentially was left one morning without towels because they took my towels

All good

Cockroaches in the room

No hot water No box springs Never again

It's practically a hostel. Bring your own towels, sheets, toiletries, and curtains

The rooms? Think "chic" meets "shabby"—but without the chic. Dirty carpets, peeling paint, and furniture that looks like it moonlights as props for a horror movie. The service? Non-existent. You'd have better luck getting a response from a ghost than from the staff here. And the amenities? What amenities? If you're lucky, you'll find a fridge that works and an air conditioner that doesn't sound like it's auditioning for a role in Transformers. The whole experience is like stepping into a time machine—except instead of going back to the glamorous Art Deco era of Miami Beach, you land in a rundown motel from the 80s. The only thing "timeless" about this place is the regret you'll feel for booking it.

Still waiting for my security deposit back. It’s been a month

Property is fine for the price but customer service was very poor and even worse than I could have imagined. I wasn’t expecting much for the price in Miami Beach area… but customer service matters more than anything else in the hospitality industry

Avoid at all cost. The pictures don’t match reality. The room we got was very filthy and could not stay. Had to book somewhere else. Alex the receptionist was very rude and toxic. Got very defensive. Acted very shady. Shower didn’t work. no trash can. Stains everywhere in the bathroom, they tried painting over some stains, toilet bowl, bath tub so disgusting. Avoid! At your own risk.

The front desk was helpful.

They need to upgrade everything the floors are dirty, the tub is peeling, the shower barely shoots out water, everything is rusting, etc

More or less worthy its money

Nice people

They need to work on themselves such as supply rags and clean rooms on a regular without asking people to do them and most importantly work under customer service

Good break servic

Tv does not work, no towels un less you pick them, bad elevator, rude personell,extra charges no expected for nothing

The only thing good about this hotel or motel i should i say is that its by the beach other than that dont waste your vacation here

It was an okay experience, and there was no towels no shampoo no conditioner and the bathroom was so dirty

We were in Miami for surgery. When we arrived early we knew we wouldnt be able to check in until 4 but we went in to see the possibility of getting in early. Strict no early rule. The front desk clerk (young man) barely acknowledged us on entry. We asked about a parking pass which he had to find one to write on. Parking is $30 extra each day but less than alot of the other hotels. Once we were able to check in after making us wait until 4 pm, the room had no hand soap, no towels, no washcloths, no blankets, and no comforter on the bed. When we asked the night desk attendant for assistance he looked up over his glasses and acted like it was a bother he said no towels are available at the moment and they didnt have any blankets or comforters. We went back later for towels and were given 2 beach towels and 2 extra sheets for the night. The air is not adjustable in the room - so dress warm at night. We had to go to Target to buy a comforter for the bed. Any question to the desk staff seemed like a huge hassle. Our check in was Sat our scheduled check out Friday no housekeeping until Thursday. The hotel itself was fairly quiet, clean, the beds and pillows were comfortable, the air definately works and it is super close to the beach.

Despite multiple complaints every day, no action was taken. I asked to switch rooms numerous times and staff stated the hotel was fully booked. I was forced to change the dirty sheets myself after being given fresh sheets by the first desk. The staff were unprofessional. Could you believe me asking for room service my entire stay they never came to clean the room, nor address any complaints. I was ignored by the management, who refused to speak with me directly, and I developed a severe rash due to the unsanitary conditions. The hotel’s negligence and the manager have a complete disregard for guest safety and hygiene is shocking. I was offered a refund of my daily hotel fee only by the manager which is insulting. I want to warn others to avoid this hotel at all costs. It’s a health hazard Do not stay here!

Cleaning lady tried to turn my door down at 10:28am yelling "checkout" Room key never worked. Bathroom soap couldn't be any smaller. Parking was a mess and expensive. I heard a noise all night long that sounded like something/someone was trying to open my door. Power outlets were detached from the wall. I requested a late check-out, at first it said it was $25 extra, but it was twice as much... $50, and again the cleaning lady was kicking me out and also a gentleman knocked my door asking why was I still there. I guess I got what I paid for, but next time will do my best to find a better place in many ways. I strongly recommend not to book this hotel

Love location

Couldn’t pay to go there again, showers barely worked, staff was constantly on there phones

Couldn’t take a shower had no hot water or bath towels.

.

- tv didn’t work - toilet didn’t flush properly - yellow stain tucked under the bed - no house keeping

No blackout curtains when have flashing lights outside window. Also only sheet on bed and no available blankets or beadspreads

No face towels

The notebook has very many decor items such as furniture and pictures . But it’s a very outdated hotel that doesn’t offer much other than location.

It wasn’t just that it wasn’t very clean, let the people that worked. There was not very friendly to people that did not look like them. But the owner was the worst borderline disrespectful.

There was a wad of hair in trash can. No remote. When I asked for one at the front desk they said I would have to ask someone else in the morning. No hand towels, said they were out, then found one. It was so hot in the room, no thermostat to adjust the temperature. Our friends accidentally booked their stay in the wrong month, a month away, plenty of time to rebook, and the hotel still refuses to refund any of their money.

I have stayed in many places all over the usa and abroad. This was a low, absolute minimum effort establishment.

It was fine for one night

It’s a place to sleep. The staff was to involved with their cell phone to attempt being cordial.

Staff rude no washcloths absolutely terrible

great customer service .

Everything went well Except they didn't have a remote for the TV, So I had to watch one channel in Spanish and I don't know Spanish 😒

Don't be fooled with the photo they post. We saw that this was rated a 5 out of 10, and we have rated it a 1, just because it provided a bed, a roof over our heads and running water. We booked this hotel with another couple for a quick stay before our cruise departure. Our friends arrived first and were met with a very rude guy at the counter. There was no early check-in, so they asked if they can pay and park on the property. They were told no, even though there were several spots available. BTW, the parking fee is $30 and there are not enough spots for all hotel guests. If you leave and there is no spot available, you're out of luck. We had our own check-in nightmare with another rude employee also. The 2 rooms we stayed had the bare minimum. Our friends' room didn't even have a bed cover or towels! When they asked for a cover, someone came up with a wadded up comforter that had cigarette holes in it. Both rooms had 70s wallpaper and old beds, and nothing matched. The ceiling vents were filthy in the bathrooms, and there was very low water pressure. My friend went down to the lobby early the next morning to read and have coffee. An employee came in around 6:30am and scolded her for turning on the lights! She said "the owner doesn't want the lights on before 7:00"! Couldn't believe it. Terrible experience. You get what you pay for.