James Hotel - Near Miami Beach Convention Center

Room was clean and the parking was a huge plus, the staff member was very responsive and friendly. The morning coffee also was nice. The location is great , walking distance from most of the places i wanted to go.

Exceptional

Good

The location was the best part, and I think the higher price is justified because of it. The staff was always available at the front desk and very attentive. The room comes with a mini fridge, microwave, and hair dryer. The lobby is also a highlight — very colorful and artistic, and it's clearly the one area they keep clean, maintained, and tidy. •The bathtub would flood every time you took a shower •Mold on the ceiling •Poor quality towels and bedding sheets •The rooms are in dire need of a remodel — it feels like maintenance has never been done. I understand they want to preserve what they have, but it comes across as neglected and poorly kept.

Coo

Exceptional

The location was close to my festivities. The price was good. I stayed from Tuesday to Sunday. I like that the place is artsy and not that far from the beach. Check in and out was easy with no hassle. The front desk guys were nice people. My room was warm, the window unit didn't get my room cold. It's too hot in South Beach in the summer to come in and not be cool down. The key was a bit much. The whole door and door knob. It feel like someone could have easily broken into my room. The floor had cracks in it. My ceiling fan stop working.

The location was close to my festivities. The price was good. I stayed from Tuesday to Sunday. I like that the place is artsy and not that far from the beach. Check in and out was easy with no hassle. The front desk guys were nice people. My room was warm, the window unit didn't get my room cold. It's too hot in South Beach in the summer to come in and not be cool down. The key was a bit much. The whole door and door knob. It feel like someone could have easily broken into my room. The floor had cracks in it. My ceiling fan stop working.

The place was nice and the staff was Great

The hotel is too old ,the shower doesn't work properly,everything its horrible. The location is good but the rates is too expensive. Never again

Close to beach, convention center and Lincoln ave Hotel had problems with electricity

Hotel had problems with electricity

Awful experience My experience with the James Hotel was lacking in several areas. Regarding parking, the booking website indicated that a parking lot was available. However, upon arrival, I was informed that my SUV was “too large” for their parking, and I would need to obtain permission from a manager for it to be accommodated. The attendant mentioned she would seek this permission by the following morning. When I left early, I did not have the opportunity to speak with the manager, and upon returning in the afternoon, the same employee informed me that the parking spot was no longer available since I had not spoken with the manager. It appeared that the attendant was providing excuses, as they clearly lied about having parking for the guesses. As for the room, there were issues with the bathroom light, which would turn off shortly after being activated, resulting in primarily dark showers. Additionally, the elevator was out of service on three occasions during our five-day stay. Overall, the customer service fell short, and the issues with both the parking and the room detracted from the experience. Based on this, I would not recommend staying at the James Hotel if you are visiting Miami Beach. I plan to return to Miami Beach next week and will be more careful when selecting my accommodation.

Very good

Awful experience My experience with the James Hotel was lacking in several areas. Regarding parking, the booking website indicated that a parking lot was available. However, upon arrival, I was informed that my SUV was “too large” for their parking, and I would need to obtain permission from a manager for it to be accommodated. The attendant mentioned she would seek this permission by the following morning. When I left early, I did not have the opportunity to speak with the manager, and upon returning in the afternoon, the same employee informed me that the parking spot was no longer available since I had not spoken with the manager. It appeared that the attendant was providing excuses, as they clearly lied about having parking for the guesses. As for the room, there were issues with the bathroom light, which would turn off shortly after being activated, resulting in primarily dark showers. Additionally, the elevator was out of service on three occasions during our five-day stay. Overall, the customer service fell short, and the issues with both the parking and the room detracted from the experience. Based on this, I would not recommend staying at the James Hotel if you are visiting Miami Beach. I plan to return to Miami Beach next week and will be more careful when selecting my accommodation.

The location, it's comfortable, clean, and staff are very kind and helpful. We liked everything about the hotel.

Location and customer service Rooms were cold during the night only

nothing The administration seemed careless about the guests’ needs. She said we should have read the parking rules; however, no one contacted us to let us know that our room had no electricity, including no lights in the room or bathroom. I had to use a flashlight.

nothing The administration seemed careless about the guests’ needs. She said we should have read the parking rules; however, no one contacted us to let us know that our room had no electricity, including no lights in the room or bathroom. I had to use a flashlight.

Rooms were cold during the night only

Bad

Other than the perk of parking its was terrible. More like a hotel that’s 1000 years outdated. They said the city was working on power and would be restored by 9pm but that was bs. Our light went out and back on every 2 minutes. Then at 7 am their workers knocks on our door to ask for our car keys….keep in mind Tesla uses phone key. Never ever would stay here again.

We went to complain to the staff at the front desk, but they were a little rude. They said the entire city was without power, but the reception area had all the lights working. In our room, the TV and microwave were working, but the lights were not. They also said it had been like that since the day before. When we asked why they didn’t let us know beforehand, they said there was nothing they could do. They told us to file a complaint through Expedia and request a refund, so that is what we would like. Overall, it was a terrible experience and I would not recommend this hotel.

Very good

El lugar está descuidado, camas viejas e incómodas, aire acondicionado no servía, toallas súper viejas, una terrible estancia para un precio costoso, no lo recomiendo.

The unique ambience - it was such a south beach Miami quirky visit. Staff & owner were so welcoming!! It was wonderfully located close to beach, shopping, food

Need to upgrade the beds too old

Location was great. Staff were super friendly. The place screams Miami Beach. Funky deco. Air conditioning ran forever and nothing. The hallways were cooler than the room itself. The bed felt like a water bed that is broken. Way too soft. The age of the building shows, but that does not create any issues.

Location was great. Staff were super friendly. The place screams Miami Beach. Funky deco. Air conditioning ran forever and nothing. The hallways were cooler than the room itself. The bed felt like a water bed that is broken. Way too soft. The age of the building shows, but that does not create any issues.

Passable

The location is perfect! A bit dark in the rooms

The hotel was clean, comfortable, and in a convenient location for my business trip. Staff was professional, check-in was smooth, and the room was well maintained throughout the stay. Overall, it was a solid experience and met everything I needed during my time in Miami. The stay was generally good overall. The only minor issue was that certain areas could get a bit busy and crowded at times due to events happening nearby, but nothing major enough to impact the trip.

The location is perfect! A bit dark in the rooms

The hotel was clean, comfortable, and in a convenient location for my business trip. Staff was professional, check-in was smooth, and the room was well maintained throughout the stay. Overall, it was a solid experience and met everything I needed during my time in Miami. The stay was generally good overall. The only minor issue was that certain areas could get a bit busy and crowded at times due to events happening nearby, but nothing major enough to impact the trip.

I booked this because the location was perfect for an event but I was worried because the price was so affordable. After staying here I can say book with total confidence!!! The hotel was adorable, and the room and bathroom was clean and spacious. The location was perfect! We went to the beach every day and we were walking distance to everything we could need. So if you don’t need a pool at your hotel, and why would you if you’re right next to the beach, and you are concerned because the prices of the rooms seem low, book with confidence! This place was amazing!

Extremely cool Art deco vibe, eclectic beautiful spot. Parking was easy, staff and owner were just the best. Highly recommend!

Had a great stay Mon through Friday morning. Was gone most of the day and it was pleasant to come back to hotel to quiet setting and sleep. Thanks!

Good staff and owner Where much welcoming

The location was great, with an easy walk to the convention center, beaches/ boardwalk, and other local hotels where evening events were held. The room was clean. HVAC worked in my room, which is very important in the warm Miami weather. Staff was friendly and assisted with my request. I would stay here again for a future conference.

The place is as advertised, you'll get what is expected from a two-star hotel. The staff is very nice and helpful. The location is fantastic - very close to the beach. The place is a bit run-down and could use renovation, but everything was clean, and the rooms get cleaned regularly.

Pleasant

There was hair in the sink and soap residue in the tub. The outlets were so loose they couldn’t even hold a standard charger. Cute place for one night though.

The staff (lady up front) was amazing and showed each visitor the same attention and respect. The decor was very different from what I’m used to but overall it was okay for my short stay.

This is a great hotel, for a great price in a very central location. It has basic amenities and met all the needs I had for my trip. They also accommodated a last minute reservation.

This is a great hotel, for a great price in a very central location. It has basic amenities and met all the needs I had for my trip. They also accommodated a last minute reservation.

The hotel was okay for a 1 night stay and we may have felt different about the hotel if the staff was at all friendly.

Passable

The hotel is very charming. It is not updated nor is it modern but considering the price it’s really good. It’s very clean, again it’s not modern but well kept and has nice decor through out the entire hotel. Parking is so convenient. Also the location is perfect. Walking distance to many restaurants/coffee shops. And a quick walk to the beach. The beach is nice very pretty sand and the water is great, some heavy waves but great for sun bathing. The beach has chairs/umbrellas/towels for rent and also a bar/restaurant where you can order. Overall the location is great, loved the hotel decor and parking. There is an elevator, it’s small so I took the stairs every time and felt that was faster. Found the staff helpful and kind

Old hotel and with weird decorations. The room was old but but ok, but considering the price you pay is not worth it. Also my bed sheets had holes

Godd position of the hotel, close to the beach Old hotel and with weird decorations. The room was old but but ok, but considering the price you pay is not worth it. Also my bed sheets had holes

Stayed one night but was able to speak with the staff before the stay and had my questions answered. Friendly and helpful staff also!

I liked that the outside was beautifully decorated. Felt like from the outside you were walking into someone’s home. I didn’t like that there was no outlet by the bed. & It seemed like the shower head could’ve been changed. The water came out but not as hard as I wanted it to.

I liked that the outside was beautifully decorated. Felt like from the outside you were walking into someone’s home. I didn’t like that there was no outlet by the bed. & It seemed like the shower head could’ve been changed. The water came out but not as hard as I wanted it to.

Everything was good! 😁

Exceptional

Blablabla

Free parking on sire was a plus, walking distance to beach, Lincoln rd and other nice places

It’s a nice hotel, good staff and good people around there

good location. Very close to convention centre and beach Very odd/ quirky place. Lift didn't work pillows terrible Parking limited so don't count on it

Very close to convention centre and beach Very odd/ quirky place. Lift didn't work pillows terrible Parking limited so don't count on it

Very good

Parking was easy and the hotel was in a great location..very fun and interesting vibe.

The condition of the room is not good. Old furniture and some of it is stained. The shower have rust all over the curtain and shower head. Toilet has a lot of dust. The bed is not comfortable.

The staff are very nice and there is someone 24/7 which is great. The condition of the room is not good. Old furniture and some of it is stained. The shower have rust all over the curtain and shower head. Toilet has a lot of dust. The bed is not comfortable.

Quirky character art deco vintage hotel in heart of South Beach , loved it

Position Room was very dirty. Found residual of shaving all around the bathroom. Pillows and linen with long hairs there. Towels horrible.

Position Room was very dirty. Found residual of shaving all around the bathroom. Pillows and linen with long hairs there. Towels horrible.

Great experience

There was street light just behind our room, and light kept coming at night, A thick curtain to prevent the light instead of blinds would be good.

Clean room, parking

Todas las toallas que nos dieron tenían pelos

Good stay. Room was clean. It was raining and they let me check in early which was much appreciated. I stayed 3 nights. If you want more toilet paper, you need to ask for service, they don't have any at the front desk and said housekeeping takes care of that, but didn't tell me that at check-in. They told me no hotel will have toilet paper at the front desk. The location is good. It's a quiet neighborhood, but some people who stay there can get loud and make quite a bit of noise.

Parking was easy and free rooms clean staff very kind. I will like the ac cooler

Negatives - some of the reception staff were very rude especially about the parking & demanded that we leave our car keys or park well elsewhere. Need to improve the tone in which they speak to guests. Months before arriving we tried to change the dates of our stay and they were very un-accommodating when they finally answered the phone. Stated no availability despite it showing as available on other booking sites. Nearby night club with really loud music until middle of the night. Luckily our jet lag meant we managed some sleep despite this & the very bouncy beds. 2 nights was more than plenty.

Room was clean and staff was very friendly. It was artsy but truly needed more amenities. It was conveniently located to a lot of spots within walking distance of the beach and the convention center where our event was. One elevator and our shower was held together with a rubber band, made water pressure terrible. Can’t express enough that the staff was very friendly.

The cleanliness, the smell, that I had to leave my car key at the front desk while I stayed.

The hotel lobby and facade is very funky but the rooms are substandard and in desperate need of renovation. The elevator hardly works. The "breakfast" is a joke-coffee with powdered cream and donuts. Some staff were helpful--others outright nasty.

The hotel location, price is right,staff are very kind and helpful to make sure that you are comfortable. Close to the beaches and shops. I liked everything about it.

For the price it was good place but the elevator was so old and slow. The staff were amazing and room was cleaned every day. The water pressure is not great but expected for such old place

Beds are squeaky the window shades block no light repairs needed everywhere. There is parking included. We had a refrigerator and a microwave. There were exposed wires on the microwave and looked unsafe to use. The rooms were fault big and had a table with two chairs to sit.

The A/C kept the room cool and there was a ceiling fan. The Beds need replacing. One of the two beds had such a bow in it that if I had slept on it I might never have gotten out of the dip. The bed I did sleep in the springs poked me most of the evening. The room was made up everyday and soap and shampoo were provided. Linens were clean. There was a small microwave and fridge in a closet and there was a small TV. There was also a good sized closet to store your clothes. I guess the one thing that really turned me off to this hotel is that the door locking mechanism was so flimsy a large nudge would have pushed the door open. I didn't feel safe leaving anything in the room as there was no safety deposit box. So I took all of my electronics with me where ever I went. They offer coffee from 8-9 am. The give you about a 4 oz cup to put it in and there was a box of donuts there to. An added bonus. The hotel is charming but upgrades need to be made. The staff was friendly and it appeared someone was at the desk 24x7. They had a parking lot of which was only about 1/4 full. Since I didn't have a care I am not sure if they charge for parking.

Terrible place, no AC , rooms smell like mold

Needs for rénovation

The James is the only hotel in South Beach I know of that offers free parking included. That, free coffee and doughnuts will always keep me staying there. The a/c was perfect and excellent water pressure in the shower.

Location and kindness of the owner and staff Room decoration

Everything was terrible from top to bottom.

I had a great stay with my boyfriend

Greta hotel , easy check in , friendly staff. Perfect location. Will def book again!

This place needs to be renovated.I don't know what's going on. Very old doesn't take much money to make it a little bit modern

The rooms are very large and very clean. The staff are great and Dariana is very friendly and helpful, and always makes sure our needs are met (have stayed there 10 times). The location is great, close to the beach, restaurants, shops, all sorts of tour activities, and a two minute walk from Lincoln Road Mall. There isn't really anything we don't like about James.

Cozy, clean room, with quirky decor in an excellent location. I highly recommend!

The bed was old.

Definitely I did not liked and I won’t stay there again The bathroom is disgusting, the AC barely works. I was hot all the time. You need to take a shower under a leak cause this isn’t pressure. Regret

Great situation

Old hotel, mattresses worn out, they gave us a different room because ceiling fan did not work- they called maintenance right away. Great location-there is a fridge in the room but no coffee maker. They have coffee and powered milk, donuts in lobby in the morning. Bathrooms are good, simple hotel, could use new mattresses.Stuff is helpful, they kept our luggage for a fee before and after check in and out.

Great location and super friendly staff

Great spot, funky place, decent parking, cool staff - no frills, but great if you don't need any..

Papa is the man... MvP of Miami

The worst hotel I’ve ever been to. Thought I would get murdered. If you’ve ever fantasized about staying at a dilapidated crime scene for your trip, you’ll love it

This hotel is in a great location. Rooms are clean but no frills. Mattresses seemed old and in need to replacement. Best thing about the hotel is free on site parking.

Clean room, onsite parking, friendly staff and all the best shops and restaurants within walking distance. Awesome location tucked off the main chaos.

The lobby was like being in side a kaleidoscope!Packed with stuff!Ceramic tiles all through the place,all different, not my thing.soda machine didn’t work and I had to ask for a cup for my room which was austere compared to the lobby. Totally no frills

Clean simple safe great location. No real amenities but it’s very affordable

Clean simple safe great location. No real amenities but it’s very affordable

Close to the beach

Very old, no ice machine, the power in our room went out at night so had to move all of our stuff in the dark to another… not like the pictures for sure!!!

Very old, no ice machine, the power in our room went out at night so had to move all of our stuff in the dark to another… not like the pictures for sure!!!

beautiful artsy hotel convenient to restaurants and the beach

beautiful artsy hotel convenient to restaurants and the beach

Nothing, it was a great stay. Thank ya'll!

Your basic no frills budget art deco hotel. But this little hotel has a lot of perks. Great area, right in the center, cold AC, nice shower, tile floor, quiet, and even free parking! That’s a rare find anywhere these days. Yes the mattress was a bit uncomfortable and could use some renovations but

Your basic no frills budget art deco hotel. But this little hotel has a lot of perks. Great area, right in the center, cold AC, nice shower, tile floor, quiet, and even free parking! That’s a rare find anywhere these days. Yes the mattress was a bit uncomfortable and could use some renovations but

Very convenient to beach, restaurant, shopping, etc. Free parking. Improved rooms now have a small refrigerator and microwave. Beds are double beds and very simple but we knew this since we have stayed before. When checking in we asked for room on first floor. You have to go up a few steps. Every other floor has elevator access, but we like convenience of being on first. Asked for room not on parking lot side and was assured we wouldn’t, but in the end we got parking lot side which means that on first floor you can’t open curtains specially at night. However, room was a bit more spacious than we had before so we kept it. If you want to stay a great deal of time in room and hotel, go somewhere else. But if you are looking for convenience, free parking, and a place to sleep, then this is the place for you. We missed the owner who lives there and was accommodating. Management seems new and ok but not like before. By the way, you get free coffee and donuts starting at 8 am exactly, a nice amenity. However don’t wait too long because donuts might be gone. We’ll stay at the James again as we’ve done many times before.

All very nice people,..great location, beautiful historic art Deco hotel,..

All very nice people,..great location, beautiful historic art Deco hotel,..

Free parking was the only saving grace, although, if I had a larger rental car I would have elected to sleep in the car instead of the room. Spend the extra money and go somewhere semi sanitary so you can enjoy your vacation.

Free parking was the only saving grace, although, if I had a larger rental car I would have elected to sleep in the car instead of the room. Spend the extra money and go somewhere semi sanitary so you can enjoy your vacation.

Old , not so clean uncomfortable bed and mattress.

Old , not so clean uncomfortable bed and mattress.

no good

no good

The parking is limited and first come first serve, it wasn’t a problem for us as not to many cars. Room is very basic but all we wanted was a bed for the nice.

The parking is limited and first come first serve, it wasn’t a problem for us as not to many cars. Room is very basic but all we wanted was a bed for the nice.

That’s a nice hotel for people that are looking for history. The staff was extra courteous. The rooms are just of the old times. I am certain there is some great history in that building.

That’s a nice hotel for people that are looking for history. The staff was extra courteous. The rooms are just of the old times. I am certain there is some great history in that building.

very low end

very low end

The hotel is old and dated but it is clean and the room is big, and the service is great - Emmanuel (the owner), Robert and Bella all took good care of us. It is very close to the beach and Lincoln Avenue which has a lot of good restaurants and souvenir shops.

The hotel is old and dated but it is clean and the room is big, and the service is great - Emmanuel (the owner), Robert and Bella all took good care of us. It is very close to the beach and Lincoln Avenue which has a lot of good restaurants and souvenir shops.

La ubicación es buena pero hay que tener en cuenta que NO reciben paquetes, No guardan las valijas y la cama es muy vieja. Los empleados de la recepción son atentos y están predispuestos.

La ubicación es buena pero hay que tener en cuenta que NO reciben paquetes, No guardan las valijas y la cama es muy vieja. Los empleados de la recepción son atentos y están predispuestos.

It’s a very old building, and parking is limited. But for the price and location, everything was fine. The personnel are very kind too.

It’s a very old building, and parking is limited. But for the price and location, everything was fine. The personnel are very kind too.

Parking was easy

Parking was easy

Excellent. The hotel is eclectic and fun.

Excellent. The hotel is eclectic and fun.

Clean, spacious, staff was very nice. No frills but great location for the price. We enjoyed our stay. Photos and information was accurate . Would recommend. We would stay here again.

Clean, spacious, staff was very nice. No frills but great location for the price. We enjoyed our stay. Photos and information was accurate . Would recommend. We would stay here again.

If you arrive early there are limited spots for guest and it's rate to find that on South beach. Next it's convenient to all the main restaurants, clubs and stores of Lincoln road. Last, surprise that it had a microwave and small fridge to have extra doggie bags and to keep your drinks cold. Don't know if you arrive super lafter 11pm of any staff can check you into a room because when we arrived and had already check in had security open the door so in case you have a late flight just keep in mind and metion that in your request god forbid you arrive late and don't have a. Check in person......if you have a car you have to park there snd leave your keys with front desk but to me that's good because it keeps you from moving and losing your spot.

If you arrive early there are limited spots for guest and it's rate to find that on South beach. Next it's convenient to all the main restaurants, clubs and stores of Lincoln road. Last, surprise that it had a microwave and small fridge to have extra doggie bags and to keep your drinks cold. Don't know if you arrive super lafter 11pm of any staff can check you into a room because when we arrived and had already check in had security open the door so in case you have a late flight just keep in mind and metion that in your request god forbid you arrive late and don't have a. Check in person......if you have a car you have to park there snd leave your keys with front desk but to me that's good because it keeps you from moving and losing your spot.

Very noisy

Very noisy

Everything was fine. But they will not let you park before check in, otherwise they want $10.

Everything was fine. But they will not let you park before check in, otherwise they want $10.

honestly, it wasn’t a good hotel however for the price and the location it’s great for a group on a budget.

honestly, it wasn’t a good hotel however for the price and the location it’s great for a group on a budget.

The rooms are standard,

The rooms are standard,

Yes

Yes

Room was very stuffy and dirty bathroom was dirty wasn’t accessible for handicap person had to walk up steps just to get to the elevator

Room was very stuffy and dirty bathroom was dirty wasn’t accessible for handicap person had to walk up steps just to get to the elevator

The room was fine. Older but clean, easy to park, kind staff. Unfortunately one of the two windows had no curtain and a bright light shone through it all night making it impossible to sleep.

The room was fine. Older but clean, easy to park, kind staff. Unfortunately one of the two windows had no curtain and a bright light shone through it all night making it impossible to sleep.

Stayed there many times!

Stayed there many times!

Hotel is subpar. It might be ok for spring breakers, but not for a family of 7, including elderly parents. You could feel the springs in the mattress, pillows are flat, no fan in bathroom, dirty sheets. Not comfortable at all.

Hotel is subpar. It might be ok for spring breakers, but not for a family of 7, including elderly parents. You could feel the springs in the mattress, pillows are flat, no fan in bathroom, dirty sheets. Not comfortable at all.

We were early and on site parking was a premium so we got lucky. We used the heat not the ac. It was trickey, but ok. Would be nice if they had coffee 24-7 and a paper, not plastic for coffee. It was a beautiful 40s building . It had lots if hand painted art on the walls.very walkable neighborhood.

We were early and on site parking was a premium so we got lucky. We used the heat not the ac. It was trickey, but ok. Would be nice if they had coffee 24-7 and a paper, not plastic for coffee. It was a beautiful 40s building . It had lots if hand painted art on the walls.very walkable neighborhood.

I didn’t like that the hotel was pretty old. Based on what it had to offer, I think it was over overpriced.

I didn’t like that the hotel was pretty old. Based on what it had to offer, I think it was over overpriced.

Staff very friendly.

Staff very friendly.

It was okay.

It was okay.

Room size is ok.Beds are terrible and not comfortable at all.Got neck and back issues after staying there just for a night.Hotel is in a prime place and close to the beach. It’s very noisy and not very pleasant at all. I don’t recommend staying there with the family.

Room size is ok.Beds are terrible and not comfortable at all.Got neck and back issues after staying there just for a night.Hotel is in a prime place and close to the beach. It’s very noisy and not very pleasant at all. I don’t recommend staying there with the family.

Clean Room, excellent Staff and in-house parking at a great location is a great combination.

Clean Room, excellent Staff and in-house parking at a great location is a great combination.

I was unable to reach them via phone ahead of my stay, tried multiple times

I was unable to reach them via phone ahead of my stay, tried multiple times

My experience at the James Hotel can only be described as horrific. The hotel staff actually called the local police to have me and my son removed for trespassing, simply because I found a problem with the mattress and requested a room change. Four policemen forced us leave the hotel. My son was terrified and cried. Afterwards, I requested a refund, but they said I had booked through Expedia and told me to get a refund from Expedia. The local police were clearly biased towards the hotel. One of the police officers, named E. Santana, was particularly vicious and had a terrible attitude. The story was after we checking in at 3:00 PM, I discovered a problem with the mattress; one side of the mattress was sagging. I requested a room change, but a staff member at the front desk said there were no other rooms available. I explained that the mattress was broken, the springs on one side had collapsed, and it was impossible for me to sleep on it. She said that all the mattresses in the other rooms were the same. This was clearly lying. Later, while I was showering, my son explored the hotel and found that there were other empty rooms upstairs. He came back and told me, so I went to the front desk again to request a room change. They then threatened me, saying that if I continued to complain, they would call the police, the

My experience at the James Hotel can only be described as horrific. The hotel staff actually called the local police to have me and my son removed for trespassing, simply because I found a problem with the mattress and requested a room change. Four policemen forced us leave the hotel. My son was terrified and cried. Afterwards, I requested a refund, but they said I had booked through Expedia and told me to get a refund from Expedia. The local police were clearly biased towards the hotel. One of the police officers, named E. Santana, was particularly vicious and had a terrible attitude. The story was after we checking in at 3:00 PM, I discovered a problem with the mattress; one side of the mattress was sagging. I requested a room change, but a staff member at the front desk said there were no other rooms available. I explained that the mattress was broken, the springs on one side had collapsed, and it was impossible for me to sleep on it. She said that all the mattresses in the other rooms were the same. This was clearly lying. Later, while I was showering, my son explored the hotel and found that there were other empty rooms upstairs. He came back and told me, so I went to the front desk again to request a room change. They then threatened me, saying that if I continued to complain, they would call the police, the

Great and friendly stafff, womderful location.!!

Great and friendly stafff, womderful location.!!

Generally it's a good old fashion hotel in nice, relatively quiet location. Pros: There are lot shops and cafe around. 4-5 minutes walk to beach. Cons: it's old hotel and there are lot of construction work on neighboring streets.

Generally it's a good old fashion hotel in nice, relatively quiet location. Pros: There are lot shops and cafe around. 4-5 minutes walk to beach. Cons: it's old hotel and there are lot of construction work on neighboring streets.

Good

Good

Staff was good. It is cleanish and straight out of the 50s the rooms ,the towels, the beds,and the bedspreads, the TV, the shower ,the fixtures. . Cool vibe or tacky. .. you'll have to decide .

Staff was good. It is cleanish and straight out of the 50s the rooms ,the towels, the beds,and the bedspreads, the TV, the shower ,the fixtures. . Cool vibe or tacky. .. you'll have to decide .

It was a clean well run hotel fun place to stay right near the beach cool. We had a good time.

It was a clean well run hotel fun place to stay right near the beach cool. We had a good time.

Convenient location. Good value for the money.

Convenient location. Good value for the money.

N/a

N/a

I cancelled the reservation a number of times.

I cancelled the reservation a number of times.

Fantastic location , free parking, and a reasonable room rate make this a great stay for folks on a budget. Just don’t expect a luxury experience. Staff was friendly, and the free pastries in the morning was a nice touch. Hotel lobby is exotic and very old school Miami. Rooms were fairly minimal , but clean.

Fantastic location , free parking, and a reasonable room rate make this a great stay for folks on a budget. Just don’t expect a luxury experience. Staff was friendly, and the free pastries in the morning was a nice touch. Hotel lobby is exotic and very old school Miami. Rooms were fairly minimal , but clean.

The room is nice and comfortable it’s just the washroom which is small and they don’t have any ventilation or exhaust fan in the bathroom. Location is the best at this price. Very convenient to reach and you can get buses easily from this hotel location.

The room is nice and comfortable it’s just the washroom which is small and they don’t have any ventilation or exhaust fan in the bathroom. Location is the best at this price. Very convenient to reach and you can get buses easily from this hotel location.

Room smells damp, floor is dirty, our feet turned black. Sofa bed futon mattress has big dirty stains and couch cover is so nasty!! We asked for extra sheet and blanket. They said no. Don’t go there !!

Room smells damp, floor is dirty, our feet turned black. Sofa bed futon mattress has big dirty stains and couch cover is so nasty!! We asked for extra sheet and blanket. They said no. Don’t go there !!

Hotel rooms are very basic and outdated, yet clean and simple You definitely get what you paid for Hotel staff were very kind, and they were all nice I I would stay here again just because of the convenience

Hotel rooms are very basic and outdated, yet clean and simple You definitely get what you paid for Hotel staff were very kind, and they were all nice I I would stay here again just because of the convenience

The staff were very helpful. We were able to find a proper parking. This hotel has a cute vibe. Beach and several restaurants were in walking distance. The restroom was newly renovated. The light in the main room can be improved.

The staff were very helpful. We were able to find a proper parking. This hotel has a cute vibe. Beach and several restaurants were in walking distance. The restroom was newly renovated. The light in the main room can be improved.

Had an amazing stay here for my birthday weekend with my friends! The staff was super helpful and patient especially with me and my friends figuring things out as we went. The outside and inside of this place is so windy and fun. If you are looking for a place to stay would highly recommend especially for the price.

Had an amazing stay here for my birthday weekend with my friends! The staff was super helpful and patient especially with me and my friends figuring things out as we went. The outside and inside of this place is so windy and fun. If you are looking for a place to stay would highly recommend especially for the price.

A quirky hotel with a Latin feel, room basic and in need of a refresh, but didn’t affect my stay. Will look after your bags pre check in for a $10 fee and you can leave once you’ve checked out until around 16:00. Great location and helpful staff.

A quirky hotel with a Latin feel, room basic and in need of a refresh, but didn’t affect my stay. Will look after your bags pre check in for a $10 fee and you can leave once you’ve checked out until around 16:00. Great location and helpful staff.

Nous avons choisi l'hotel, car le stationnement était gratuit. Il est super bien situé, près de tout ce qu'il y a à voir a Miami Beach. Il est possible de prendre le Trolley gratuit pour aller plus loin dans Miami Beach. Comme il n'est pas dispendieux, c'est ce à quoi on s'attendait. Pour un court séjour à moindre coût c'était parfait.

Nous avons choisi l'hotel, car le stationnement était gratuit. Il est super bien situé, près de tout ce qu'il y a à voir a Miami Beach. Il est possible de prendre le Trolley gratuit pour aller plus loin dans Miami Beach. Comme il n'est pas dispendieux, c'est ce à quoi on s'attendait. Pour un court séjour à moindre coût c'était parfait.

good place ; clean rooms and beds - value for money

good place ; clean rooms and beds - value for money

Its so bad and smelly. Everything so old and bad. Do not go for it it will dull your experience

Its so bad and smelly. Everything so old and bad. Do not go for it it will dull your experience

Excelente localização

Excelente localização

Location is great. Room was clean but the property needs some renovation. I arrived at 3 but I could not check in until 4

Location is great. Room was clean but the property needs some renovation. I arrived at 3 but I could not check in until 4

Staff was super nice ! Will book here again!

Staff was super nice ! Will book here again!

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Really nice area, and the staff was great, the hotel was interesting but a little run down. The water in the shower was a trickle.

Really nice area, and the staff was great, the hotel was interesting but a little run down. The water in the shower was a trickle.

The place is really close to the beach

The place is really close to the beach

Very friendly staff

Very friendly staff

great

No zydro isolation system ,building is old, Toilet and Ac ok, Elevator was not working first days

Close to shopping areas

And very disturbing part is they took my credit card details on a paper. Room category was different

Staffers perfect

Location

Very close to the beach, shops and restaurants. Walkable. They also cleaned the room everyday if we asked which was nice. Small breakfast 8:00-12:00 at the lobby from Dunkin’ Donuts was also nice.

It is close to Lincoln Rd, everything is close by. Parking being the biggest issue in the area, complementary parking was a big advantage.

The building was very unique , we stayed with kids and they were so excited to check all the statues every time we enter to the lobby . The elevator was very slow , hotel is old but clean . Loved the morning donuts and coffee . Very close to everything but also not noisy . Will go back there again :)

A wonderful stay here at the James. The room was clean, the bathroom was clean. The decor and architecture was an added eclectic touch. And as others have mentioned, the free parking was great.

Also at the time of check out, there was a big box with little garbage in it. I threw some trash items in it and the receptionist started to yell. I told him that i thought it to be a dustbin, thats why threw here. But he was not listening to me and was in his own zone. The only plus thing at this hotel is the parking and secondly its close to miami beach. I guess thats the biggest advantage of staying in this hotel. Over all good experience and i would request the receptionist to be little polite to their guests. Thanks.!

Great place as advertised.

We enjoyed our stay here but the property could definitely use some maintenance. The value of its location, price and free parking outweighed its maintenance issues so we would stay again if we’re in the area.

It's like an hotel from 1950. Beds and restrooms are not clean and strains can be found all around the room

Great staff, loved 😍

Center of South Beach

clean and safe, went for it because we needed a cheap option. the beds and especially the pillows weren’t comfortable and the fridge didn’t entirely function. but fine otherwise

The room and property was as shown in the pictures. The bed was comfy. The blankets a bit outdated but goes with the theme/history of the aged hotel. Newly renovated, good a/c, free WiFi, and lots of channels for television watchers. The place was clean and in a very convenient location to shopping, the beach, the Fillmore Theater and the Convention Center. I would absolutely stay again.

This is somewhat of a hidden gem in South Beach. It is an old property, the front desk even had old-school mailboxes for each room and you have a real physical key. Art deco, unique vibe. Very affordable for the area, on site free parking, 2 blocks from the beach, and walk to shopping and entertainment.

Very nice people. Awesome experience

Terrible service.

A perfectly functional hotel with a great location near convention center and Lincoln road. It's an odd, irreverent and has slightly unnerving décor but somehow with some flea market charm. There is zero fancy about the hotel but I didn't need it for much more than that. Would totally consider again if I never expected to have guests lol.

Great walking distance to beach, shops and bars. Value for money

Excellent clean and spacious Hotel in The heart of miami beach walk anywhere

The internet was intermittent, so a bit annoying. Very arty with lots of memorabilia around the walls that made it interesting and nice.

Perfect for what ur paying for

4 nights in Miami, very good location and side road is quiet and has trees. Very close to beach , restaurant areas and shops. Easy 10min walk to Ocean drive. Pleasant to sit outside hotel or in reception. Bonus is the free parking which although limited spaces we haven't had an issue in 4 visits.

Take a look at the colourful decoration. It's very eye catching

Good location, close to the convention center, only 2 blocks walking to the beach.

Staff was helpful and friendly

Mediocre at best

Nice place to stay

This hotel is totally run down totally

Small but nice hotel with a kind staff. Good located close to the beach and shopping area.

Close to the beach. Parking lot was small and annoying to get out of. You have to reverse into the street.

Everything good

I was in town for a tradeshow and stayed at the James Hotel due to its proximity to the convention center. The few times i interacted with staff, they were very pleasant. The hotel itself needs a remodeling, but for a few nights it does the trick. The room was clean and tidy, but the whole hotel has a certain smell of humidity that i couldn't identify.

Cute colorful and convenient

This is great location and a unique fun hotel- The windows need updating- They are old and not private (bathroom had a direct view of the street and no way to cover up during showering. bathroom.

Was hesitant at first with some responses and reviews from prior to arriving. However, once we got there, everything went fine. Front desk was nicer than what others have said. Place is odd, but odd in a good way. Like others, remote didn't work right away, but all you have to do is look it up online and sync the remote. Really easy to do. Again, overall pretty cool place.

I don’t recommend, not worth of money. Image of room so good but actually it is horrible. Floor & bathroom so dirty and wall of room paint pile of every where.

Location is great

Overall it’s good choice to stay.

Hôtel bien situé et propre. Cependant un homme saoul chantait et jouait du piano très fort dérangeant les clients à 22h passées et le personnel de l’hôtel n’est pas intervenu.

You get what you pay for, but some things need to be better. A/C unit blows all the time nonstop so it's never silent in the room. One of our chairs in the room was broken and we put it outside the door for it to be replaced but they just took it and did not replace it. Hotel is famous with having a parking lot but as the receptionist admitted, they have 32 units in the building and 17 parking spots so one late night when we came back we could not park in the premises. Location and the price is great, so you get what you pay for

If you are just looking for a no frills hotel then this is ideal

They go crazy about the parking there was some parking available but the lady at the front desk made us go park at the closes parking space few streets down. It looks us an hour or longer to be able to check in and by the time we checked in there was no more sunshine to enjoy at the beach. The reason why I choose this hotel was for the parking on the property other wise I could choose a better hotel. We travel all the way from Texas we had to be on traffic for 2 hours by the time we got checked in at the hotel it was late to enjoy the day. This was our only day to spend in Miami the next day we had to leave.

Parking

It's a decent 1-star hotel with good customer service -- if it's offered at a 1-star hotel price. But we paid about double that, and that made it unreasonably expensive. I know all about the "dynamic" prices paradigm, but this was way too much. A budget hotel that is cheap in every way (e.g. poor mattresses, unsteady internet, thin walls, very tired furniture, etc.) cannot be charging people 3 or 4-star rates and be expecting good reviews. I understand that there is increased demand during busy periods, but they still can't be surprised if customers conclude they didn't get their money's worth.

This place is great. Have stayed twice now and it’s a pleasure each time. Eclectic, unique, not fancy but nice. Aging gracefully enough and they care. A good deal in south beach near most everything.

All ok

The employees were very rude

Overall good stay. Cute decor. Not top notch but worth it for the location. Miami Beach 2 blocks away

Excelente localização!

Great funky hotel, not the Hyatt

We enjoyed our stay in this older, art deco boutique style hotel. The location is perfect, walkable to Lincoln Road and Ocean Drive plus very close to one of the stops to grab the Big Bus Tour around Miami for the day. It’s an older hotel but fairly priced and clean. You can’t beat the location for that price.

It’s a shame that Miami Beach has such a terrible hotel, extremely stinky, dirty and neglected!

Not the best option to stay in South Beach…

We enjoyed our stay. Some of the property was outdated and needs small renovations. But overall it is great for the value.

We would stay again, nice people

great vibe. low key. simple

Also be aware if you park in their lot you are required to leave your key at the front desk and is stored directly behind the attendant in an open cubby, not secure at all. They said you have to in case THEY have to move your car. Was not comfortable with this policy and wish I would have known prior to booking. Additionally there are some sketchy people walking the lot, Had no idea they were employees/help to move the cones and parking sign so people could enter and exit. This property has potential, but until they get their cleaning under control I will not stay here again or recommend it not matter how low the price or free parking.

Location was great

Most restaurants are a 10 to 30 minute walk

Cost effective option near top Miami attractions

Room was way below average for $250 a night. The towels were so threadbare.

Great location but dated building. Beds were uncomfortable and bed covers were very worn and dated. TV had no remote and no way to turn on. Staff were friendly and check-in was very easy. Can’t say enough about the location though. Easy to walk to the beach, shopping and restaurants. This is a great budget-friendly hotel.

There was a fridge and microwave but no cups or cutlery etc. we didnt use so didnt matter. Car parking was also available. This was a great value for money little place

The style is very different, with the walls covered with figures and weird painting, and that´s fine! But the problem is that there are many features in very bad mainteinance condition and we feel a lack of interest of the administration to spend some money and solve this. The elevator keeps breaking and the door always stays open since the hinges are 100 years old. Same thing about the room bathroom, with wasted/worn out shower comands, tiles and sink. There is no interest in making the guest stay any more pleasurable. We asked for maintenance and instead of having our requests attended, we got indiference and a very unfrendly attitude from the administration.

The location is very good, but otherwise the place was not clean. Our bathroom did not look thoroughly clean, with a lot of long strands of hair stuck to the wall and hair dryer. The bed linens looked drained and discolored. Their requirement to hold car everyone's car keys is strange.

- great location near the beach - well decorated - affordable price - friendly staff Negatives: - not so comfortable bed - very weak water in the shower - the fridge doesn't work well (the ice cream melted even if it was in the freezer) - you hear all kind of noises from the neighbours Overall: it's a good option if you are on budget and you are not looking for great comfort

Location

Great Location for Miami Beach staff were really friendly however just be aware it is a budget hotel so general room conditions are basic however the walls are thick so could not hear any other guests during my stay would stay again

Look like getho

The lady during check-in at approx 6pm was very welcoming and professional. Our room was spacious and clean, beds were comfortable, location was quiet at night, even though only a short walk to shops, restaurants and beach

James is an eclectic property off Lincoln Road, a great location. It includes free parking. Parking is limited but we grabbed a spot. The associates and owner are very kind and helpful. The hotel rooms are simple in decor but very clean with comfortable beds. It was an excellent value, especially with the complimentary parking.

The property is at a prime location and walkable to the shopping area , good dining areas and also the beach - we were barely there but enjoyed the walkable convenience to everywhere. If you are someone looking for an option to be in prime spot with free parking and personal space - you need to book this.

OMG!! I just got home today from Miami and I have to say I LOVED this place. If you want a hotel with character, this is the place. It's not super fancy but it is weird, cute, interesting, and oh so decorative!!....and I love interesting!! The front desk lady was very nice and we arrived hella early but they held our bags for a $5 fee, which wasn't bad at all. It was clean, quiet, within about a 5min walk from the beach, and located near a ton of shopping and restaurants. My next visit to Miami will include the James Hotel!!

We deliberately arrived early so we could park the car in the car park and relax knowing it was safe.

We were due to stay at this hotel We travelled over to Orlando and arrived only to be let down with our assistance which meant we couldn't take the trip to Miami - I contacted hotels.com immediately to let them know and tried to cancel the booking - we were giving 48 hours notice so couldn't see the problem I was told that I needed to have cancelled before midnight on the day before we arrived to avoid charges. We couldn't have cancelled then even if we'd known we couldn't go because we were travelling from England that day/night. I explained the extenuating circumstances and how it was impossible for us to get there without assistance due to our health issues and they agreed to contact the hotel They told me the hotel didn't care and they have since taken full payment for the room even though we gave plenty of notice I didn't stay here so can't say what the accomodation was like but I am disgusted by the management and their treatment of us as disabled travellers. Had we not given them any notice of cancellation I might be able to understand, but to blatantly disregard our needs and hold us to the letter is cruel and insensitive, hence the scathing review

Has so much character

excellent location

Walkable distance from the beach, great shopping and restaurants around.

We are not satisfied at all.

We are not satisfied at all.

Check-in was a bit unconventional as I arrived late and had to wait for the staff to open the door after providing my reservation details. While this process is understandable for security reasons, it was a bit inconvenient. The use of a traditional key instead of a key card was a bit old-fashioned but manageable. The room’s door only has a lock on the handle, which was a bit less secure than expected. Although there is an elevator, I didn’t need it since my room was on the first floor. However, be aware that there are a few steps leading up to the first floor. The air conditioning worked perfectly, which was a relief. Unfortunately, the sheets in the room were different from what was shown in the pictures and were not very comfortable, but they were still acceptable. I also encountered several issues: the phone and one of the two lamps in the room were nonfunctional, and neither the TV nor the Wi-Fi was working during my stay. On a positive note, the restroom was clean and everything there was in good working order. The room did have a table, fridge, ceiling fan, and microwave, which were useful. One downside was the noise outside the room around 9 a.m. since you can hear everything going on in the hallway, which disrupted the otherwise peaceful environment. Overall, the room was satisfactory for my needs as a place to rest, but improvements in amenities and maintenance could make the stay more pleasant.

It's all about location. Hotel offers great value for the location but it is dated. Bed was not comfortable and room was located close to the parking lot which made it a little noisy.

I was sure that it had a pool. When I got there there’s was none.

There was onsite parking, the staff was kind, the room was clean, the water pressure was great, it was a unique place, it felt safe, and the location was absolutely amazing!

The main highlight of this hotel is its excellent location. It is conveniently situated close to major attractions, public transportation, and various dining options, making it an ideal choice for both tourists and business travelers.

Staff were wonderful. Rooms were good, but could hear everything happening in the hallway. Parking was really nice! Adore the aesthetic of the hotel!! Food, convenience stores, and convention center all very close by on foot. Plan on staying again in the future :)

Overall it was a good place. Little old and not modern but what it lacks in amenities to makes up in charm. Clean room, bed, bath, and lobby. Not a cookie cutter style hotel. This hotel screams old school miami and thats why i pick it.

The hotel room itself was clean, AC worked great, but was loud, and the location is alright. The elevator is almost too small for my rollator walker to even fit in let alone turn, it takes several minutes for it to move between floors, it also requires you to open a regular door to then walk through the elevator doors to get in and has no push button for disabled patrons. The elevator will also get stuck on what ever floor its on if someone leaves the first door even slightly open. The entry doors do not have push buttons to open for disabled patrons. When you check in they have no signs or things on their bookings that show they "require you to leave your car keys with them at the desk so they can access your vehicle's any time to move them around as needed." They also make you sign a disclosure saying that they are not liable for damage to your car or property. After disagreeing about leaving our keys with them because insurance would be our problem if they backed into someone else they told us to remove our car from the property if we did not like those terms, and also kept insisiting it was listed in their parking terms. (As of right now it still is not listed). Im sure this hotel is great for able bodied patrons that don't mind leaving their car in the hands of other's, but for us it was a bad experience. Their idea of free breakfast is an open box of donuts or small muffins that anyone can sneeze and touch. We also paid $60 for parking in a garage instead of on sight.

Water pressure was great in shower but a plug was missing in sink. Reception staff generally brusque and not particularly helpful. Really needed paper cups and kettle/coffee maker in room.

Pleasantly surprised. The water pressure was a little irregular but still had a warm shower and cool ac.

AWFUL DO NOT STAY HERE! Staff is extremely rude. Banged on my hotel toom door at 7am in the morning demanding that I move my car or give me my keys so he can move it. He was very rude about it! On top of that, the remote/tv did not work at all. I asked for a new remote or batteries and was stuck with the same remote, so no tv the entire time. Also, on our second day front door did not lock at all, so it was an unsafe room. The elevator is extremely slow and we never used it. The room was in dire need of updating and felt dirty. We hated this place.

People who read my reviews know me for my harsh criticism but this place is a weird one for me to be hard on because of the hidden benefits. For instance: free parking, in Miami that is worth $35 a night, perfect location and a really friendly staff. The rooms and hotel is really worn and dated but it was a great place to lay your head. No cable TV or USB charging ports in the room but the internet is good enough to mirror your phone up to the TV. It is worth a stay if you are on a budget or just cheap like me.

Great little hotel very close to the Miami Convention Center with an easy 10 minute walk. Wonderful location close to famous shopping area, great dining and of course, the beach. Free on site parking if space is available during your stay (not guaranteed) but I have never had a problem. Staff and the Manager is super friendly and helpful. Great WIFI and air conditioning ! Light breakfast and coffee is available in the lobby. I always enjoy my stay at the James Hotel and highly recommend it.

1 block walk to shopping, 2 blocks walk to beach, 1 1/2 blocks to convention center short trip - perfect clean - yes - building is old so expect that staff - way friendly and always there price - great parking - they hold your keys