Mesa Golf Inn & Suites
About Mesa Golf Inn & Suites
Amenities<br /><br /> Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless internet access.<br /><br />Dining<br /><br /> At Mesa Golf Inn & Suites, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 6:30 AM to 9:00 AM.<br /><br />Business Amenities<br /><br /> Featured amenities include a 24-hour front desk and an elevator. Free self parking is available onsite.<br /><br />Rooms<br /><br /> Make yourself at home in one of the 48 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.<br /><br />Attractions<br /><br /> Distances are displayed to the nearest 0.1 mile and kilometer. <br /> <p>Mesa Community College - 1 km / 0.6 mi <br /> Dobson Ranch Golf Course - 1.1 km / 0.7 mi <br /> Golfland Sunsplash - 4.9 km / 3.1 mi <br /> Mesa Riverview - 5.4 km / 3.4 mi <br /> Riverview Park - 5.5 km / 3.4 mi <br /> Sloan Park - 6.3 km / 3.9 mi <br /> Salt River - 7.2 km / 4.5 mi <br /> Tempe Marketplace - 7.7 km / 4.8 mi <br /> Mesa Arts Center - 7.8 km / 4.8 mi <br /> Arizona Museum of Natural History - 7.8 km / 4.9 mi <br /> Arizona State University - 8.2 km / 5.1 mi <br /> Mesa Convention Center - 8.3 km / 5.1 mi <br /> Mesa Arizona Temple - 8.6 km / 5.3 mi <br /> Mesa Amphitheatre - 8.8 km / 5.4 mi <br /> Tempe Town Lake - 9 km / 5.6 mi <br /> </p><p>The nearest airports are:<br />Chandler, AZ (CHD-Chandler Municipal) - 21.2 km / 13.2 mi<br /> Phoenix Sky Harbor Intl. Airport (PHX) - 18.9 km / 11.7 mi<br /> Mesa, AZ (MSC-Falcon Field Municipal) - 21.7 km / 13.5 mi<br /> Phoenix - Mesa Gateway Airport (AZA) - 28 km / 17.4 mi<br /> Phoenix Deer Valley Airport (DVT) - 51.9 km / 32.2 mi<br /> </p><p></p><br /><br />Location<br /><br /> With a stay at Mesa Golf Inn & Suites in Mesa (Dobson Ranch), you'll be within a 10-minute drive of Arizona State University and Arizona Mills Mall. This hotel is 12.7 mi (20.4 km) from Talking Stick Resort Casino and 14.5 mi (23.3 km) from Phoenix Convention Center.<br /><br />Headline<br /><br /> In Mesa (Dobson Ranch)
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Bar / lounge
- Pool
- Smoke-free property
- Elevator
Reviews
The hotel received overwhelmingly negative reviews, with guests citing numerous issues related to cleanliness, maintenance, and customer service. Many guests reported feeling unsafe and misled by the hotel's online representation.
- Some guests found the beds comfortable
- A few guests had positive interactions with some staff members
- Widespread cleanliness issues, including stained furniture, dirty bathrooms, and unclean rooms
- Poor maintenance, with reports of broken appliances, non-functioning amenities, and structural issues
- 1/5
Kicked everyone out with 12 hour notice, refunds not issued nor accommodations for the nights remaining that I prepayed for....did I mention my girl is 8 months pregnant we were waiting to move into new house, lost money had no place to go seeing lawers now to take this business to court
- 1/5
Kicked everyone out with 12 hour notice, refunds not issued nor accommodations for the nights remaining that I prepayed for....did I mention my girl is 8 months pregnant we were waiting to move into new house, lost money had no place to go seeing lawers now to take this business to court
- 1/5
Did not stay there. Place was empty. Office was locked and empty. Looked abandoned. There is no pool there. There is a hot tub that is empty. Looks like it has been empty for years. How can this place be listed?
- 1/5
Did not stay there. Place was empty. Office was locked and empty. Looked abandoned. There is no pool there. There is a hot tub that is empty. Looks like it has been empty for years. How can this place be listed?
- 3/5
Again, was good for one night to rest my head. Would not take my family there or stay for longer than a night. They really need to take better care of the room and the grounds.
- 3/5
Again, was good for one night to rest my head. Would not take my family there or stay for longer than a night. They really need to take better care of the room and the grounds.
- 1/5
rooms were very dirty. a renovation is long overdue!!!
- 1/5
rooms were very dirty. a renovation is long overdue!!!
- 4/5
The room was beautiful but the bed had stains, there was pubes in the bathroom, the tiles in the shower were displaced, the thermometer had pieces missing, the rep accidentally kept my ID and it seems like she's being overworked and abused for time at the facility
- 4/5
The room was beautiful but the bed had stains, there was pubes in the bathroom, the tiles in the shower were displaced, the thermometer had pieces missing, the rep accidentally kept my ID and it seems like she's being overworked and abused for time at the facility
- 1/5
Nasty nasty nasty. Carpets and couch very stained. They wouldn’t bring me sheets or blanket for pullout bed. Used douche container in bathroom drawer. Two towels and one wash cloth. Blinds over main windows and door were broke and anyone could see if all night. Lamp in bedroom didn’t work. Do not stay here!!!
- 1/5
Nasty nasty nasty. Carpets and couch very stained. They wouldn’t bring me sheets or blanket for pullout bed. Used douche container in bathroom drawer. Two towels and one wash cloth. Blinds over main windows and door were broke and anyone could see if all night. Lamp in bedroom didn’t work. Do not stay here!!!
- 1/5
NO IN ROOM COFFEE! NO IN ROOM PHONES TO CALL FRONT DESK! Late getting the breakfast out. The tv didn’t have a remote when we WALKED to front desk the girl pretty much said sorry. I went jack down and complained a little harder got the remote but still the tv didn’t work. One of the worst stays of the entire
- 1/5
NO IN ROOM COFFEE! NO IN ROOM PHONES TO CALL FRONT DESK! Late getting the breakfast out. The tv didn’t have a remote when we WALKED to front desk the girl pretty much said sorry. I went jack down and complained a little harder got the remote but still the tv didn’t work. One of the worst stays of the entire
- 2/5
Was nothing like the pictures or what was said it would be
- 2/5
Was nothing like the pictures or what was said it would be
- 1/5
What was unique was not having a slot for the key card - room was unlocked. We had one bath towel one hand towel and one coffee cup. The sofa sleeper had no sheets
- 1/5
What was unique was not having a slot for the key card - room was unlocked. We had one bath towel one hand towel and one coffee cup. The sofa sleeper had no sheets
- 1/5
For being a "Presidential suite", this place was awful. Very dirty, it smelled and we didn't feel safe as the door wouldn't lock, it could be pushed right open. The "free breakfast" was a joke too. Had to go all over the place to look for the breakfast and then that was awful as well. Not sure where they got the pictures from that are on the website, because we didn't see anything that looked anything like them!
- 1/5
For being a "Presidential suite", this place was awful. Very dirty, it smelled and we didn't feel safe as the door wouldn't lock, it could be pushed right open. The "free breakfast" was a joke too. Had to go all over the place to look for the breakfast and then that was awful as well. Not sure where they got the pictures from that are on the website, because we didn't see anything that looked anything like them!
- 2/5
I had a two night stay reserved. I went out after the first night to watch baseball and when I returned everything was gone out of my room. My suitcase my CPAP machine my computer I mean everything. I went to the front desk and the cleaning people said that they took everything out because they did not k now I was scheduled for two nights. The place is old and run down and needs many hours of work. The capet was badly stained and I did not want to walk on it in bare feet. I would never tell anyone to stay there.Why it is called golf Inn and Suites escapes me it is anything but that.
- 2/5
I had a two night stay reserved. I went out after the first night to watch baseball and when I returned everything was gone out of my room. My suitcase my CPAP machine my computer I mean everything. I went to the front desk and the cleaning people said that they took everything out because they did not k now I was scheduled for two nights. The place is old and run down and needs many hours of work. The capet was badly stained and I did not want to walk on it in bare feet. I would never tell anyone to stay there.Why it is called golf Inn and Suites escapes me it is anything but that.
- 1/5
This place is disgusting. Used towels, toilet hadn't been cleaned, not a single surface was cleaned. The floors weren't vacuumed. The hotel had piles of trash, broken tiles and flith everywhere. It looked like the place was in a storm. The ice machines were busted open. Absolutely disgusting.
- 1/5
This place is disgusting. Used towels, toilet hadn't been cleaned, not a single surface was cleaned. The floors weren't vacuumed. The hotel had piles of trash, broken tiles and flith everywhere. It looked like the place was in a storm. The ice machines were busted open. Absolutely disgusting.
- 1/5
We checked in and then checked out after we seen the rooms .the place was dirty and we did not feel safe there
- 1/5
We checked in and then checked out after we seen the rooms .the place was dirty and we did not feel safe there
- 1/5
This was the worst hotel experience I have had in a very long time. First, the hotel is NOTHING like what is in the pictures, we went to the address listed and they said we were at the wrong place and sent us next door to the most disgusting building. Next, the room was filthy, stains all over the couch, a broken zipper on the couch cushion so the couch cushion cover wasn't even on the cushion. The a/c didn't work, the window was broken and duct taped, the T.V. didn't work and they were literally trying to make us continue staying in that room. I had to throw an all out fit to get moved to a different room with all of the same issues except the T.V. had some channels that worked. This room cost us over $160 because the occupancy in the area was high and very few hotel rooms were left due to special events in the area. When we asked to talk to a manager I was told that she wouldn't be in until the next day. This place is a bait-n-switch, we paid for and reserved a suite and it was NOTHING even close to the way it was portrayed online. We were told that we didn't reserve a suite, the pool and jacuzzi was a block away at another property! BEWARE!!!
- 1/5
This was the worst hotel experience I have had in a very long time. First, the hotel is NOTHING like what is in the pictures, we went to the address listed and they said we were at the wrong place and sent us next door to the most disgusting building. Next, the room was filthy, stains all over the couch, a broken zipper on the couch cushion so the couch cushion cover wasn't even on the cushion. The a/c didn't work, the window was broken and duct taped, the T.V. didn't work and they were literally trying to make us continue staying in that room. I had to throw an all out fit to get moved to a different room with all of the same issues except the T.V. had some channels that worked. This room cost us over $160 because the occupancy in the area was high and very few hotel rooms were left due to special events in the area. When we asked to talk to a manager I was told that she wouldn't be in until the next day. This place is a bait-n-switch, we paid for and reserved a suite and it was NOTHING even close to the way it was portrayed online. We were told that we didn't reserve a suite, the pool and jacuzzi was a block away at another property! BEWARE!!!
- 5/5
Great
- 5/5
Great
- 1/5
This might have been a nice place 20 years ago, but now it is just a DUMP.
- 1/5
This might have been a nice place 20 years ago, but now it is just a DUMP.
- 1/5
i was assaulted in the mexican restaurant next to hotel during the free breakfast. o yea by a man working for restaurant at hotel
- 1/5
i was assaulted in the mexican restaurant next to hotel during the free breakfast. o yea by a man working for restaurant at hotel
- 1/5
Room was dated and couch stained. Loud people fighting, crying. Makeshift "lobby" was a huge red flag.
- 1/5
Room was dated and couch stained. Loud people fighting, crying. Makeshift "lobby" was a huge red flag.
- 3/5
was not given breakfast voucher or wifi password suite was small and no updates to be considered as a "presidential" suite, it wasn't the nicest beds where hard, blankets were soft and fluffy though. The girl who checked us in was very nice. checked out with housekeeping and have still not received my 100$ deposit back which has been quite irritating, I honestly would only recommend this place if you are extremely desperate for a place to stay and everywhere else is booked, at least with Dobson inn across they way its a bit nicer and they actually have a real lobby. Also, the pull out couch had no bedding limited towels.
- 3/5
was not given breakfast voucher or wifi password suite was small and no updates to be considered as a "presidential" suite, it wasn't the nicest beds where hard, blankets were soft and fluffy though. The girl who checked us in was very nice. checked out with housekeeping and have still not received my 100$ deposit back which has been quite irritating, I honestly would only recommend this place if you are extremely desperate for a place to stay and everywhere else is booked, at least with Dobson inn across they way its a bit nicer and they actually have a real lobby. Also, the pull out couch had no bedding limited towels.
- 1/5
Avoid this place at all costs!!
- 1/5
Avoid this place at all costs!!
- 4/5
The room was clean and well kept, no fridge or microwave. No Ice machine on property. We had to walk next door!! The property needs to be maintanence and landscaping.
- 4/5
The room was clean and well kept, no fridge or microwave. No Ice machine on property. We had to walk next door!! The property needs to be maintanence and landscaping.
- 1/5
This is the worst Hotel I have ever stayed at. I got there and was given a Schlage key for the room not a key card but a little silver key. I open the door just to discover the room is a mess and looks like someone is or was just recently there. I go back to the lobby (which was weird in itself) to tell them they need to put me in a different room. They can not find keys for any of the open rooms and rummage through a desk drawer pulling out keys and they don’t know what key goes to the room. It took like an hour to get checked in. In that time severa people came to complain about their rooms or to cancel their reservation because they couldn’t get into a room at all because of the key situation. I finally get in the room and while large it is just this side of seedy. The next am I go get my $100 deposit back and they radio house keeps by to go check my room. Like literally walk the room before giving my deposit back. In the mean time the lady takes my room key throws it in a drawer and then can’t find it again. I don’t know what kind of people run this hotel but they should be ashamed of this operation. Avoid at all costs!!!!! Stay anywhere else. Seriously save your money. Sleeping at a rest stop would have been better than this palace of weirdness. The employees have no clue and don’t care and the manager was lost.
- 1/5
This is the worst Hotel I have ever stayed at. I got there and was given a Schlage key for the room not a key card but a little silver key. I open the door just to discover the room is a mess and looks like someone is or was just recently there. I go back to the lobby (which was weird in itself) to tell them they need to put me in a different room. They can not find keys for any of the open rooms and rummage through a desk drawer pulling out keys and they don’t know what key goes to the room. It took like an hour to get checked in. In that time severa people came to complain about their rooms or to cancel their reservation because they couldn’t get into a room at all because of the key situation. I finally get in the room and while large it is just this side of seedy. The next am I go get my $100 deposit back and they radio house keeps by to go check my room. Like literally walk the room before giving my deposit back. In the mean time the lady takes my room key throws it in a drawer and then can’t find it again. I don’t know what kind of people run this hotel but they should be ashamed of this operation. Avoid at all costs!!!!! Stay anywhere else. Seriously save your money. Sleeping at a rest stop would have been better than this palace of weirdness. The employees have no clue and don’t care and the manager was lost.
- 2/5
Someone broke into my room through the window while I was sleeping. Luckily it woke me up and I scared them off. Could definitely do with some paint and cleaning
- 2/5
Someone broke into my room through the window while I was sleeping. Luckily it woke me up and I scared them off. Could definitely do with some paint and cleaning
- 1/5
We did not check in or stay here! Even though we had reserved a room, there were none available. Expedia had overbooked the facility. While we were waiting to see if they could find us a room, 4 different people came into the office to complain about their rooms...dirty room, dirty sheets, room not ready for them...this was at 11:00 PM. We canceled our reservation with the front office and left. We can only hope now that we were not charged. At midnight, we had to find another place to stay. What a mess!
- 1/5
We did not check in or stay here! Even though we had reserved a room, there were none available. Expedia had overbooked the facility. While we were waiting to see if they could find us a room, 4 different people came into the office to complain about their rooms...dirty room, dirty sheets, room not ready for them...this was at 11:00 PM. We canceled our reservation with the front office and left. We can only hope now that we were not charged. At midnight, we had to find another place to stay. What a mess!
- 1/5
Worst excuse for hotel ever
- 1/5
Worst excuse for hotel ever
- 2/5
The overall of the room is okay but there is no water in the bathroom or in the bedroom the only water that is working is in the living sink what kind of crap is that the the price that you are paying everything should be working I can't even take a shower nor bath
- 2/5
The overall of the room is okay but there is no water in the bathroom or in the bedroom the only water that is working is in the living sink what kind of crap is that the the price that you are paying everything should be working I can't even take a shower nor bath
- 3/5
Pricey for how run down it is.
- 3/5
Pricey for how run down it is.
- 3/5
The staff was relatively friendly. The property itself is not in very good shape. Rooms are dirty, sheets were dirty, stains on furniture and floor. Holes all over the curtians. Sink and bath tub not in good shape.
- 3/5
The staff was relatively friendly. The property itself is not in very good shape. Rooms are dirty, sheets were dirty, stains on furniture and floor. Holes all over the curtians. Sink and bath tub not in good shape.
- 1/5
I’m not the one who verbalized complaints about any businesses but this was far the worst place I’ve ever stayed at, from customer service to my overall stay. It is the worst. Booked 2 nights here and my boyfriend and I had to go somewhere else for the second night because it was just that terrible. We couldn’t get our refund for the first night even if we wanted to leave so we decided to stay and settle with getting our refund for the second night and went somewhere else. Just FYI this place is supposed to have “central air conditioning” but the room doesn’t get cold. The lady in the front lobby will tell you to open your windows for five minutes and it will cool off the room. This is just one of the reason why my boyfriend and I had to leave. The rest I will leave it up to you if you decide to book this place.
- 1/5
I’m not the one who verbalized complaints about any businesses but this was far the worst place I’ve ever stayed at, from customer service to my overall stay. It is the worst. Booked 2 nights here and my boyfriend and I had to go somewhere else for the second night because it was just that terrible. We couldn’t get our refund for the first night even if we wanted to leave so we decided to stay and settle with getting our refund for the second night and went somewhere else. Just FYI this place is supposed to have “central air conditioning” but the room doesn’t get cold. The lady in the front lobby will tell you to open your windows for five minutes and it will cool off the room. This is just one of the reason why my boyfriend and I had to leave. The rest I will leave it up to you if you decide to book this place.
- 1/5
They completely misrepresented himself when they answer the phone. There are also hit in charge of $100 when you check-in. The rooms are not taken care of and the service is horrible. I would not recommend this to anyone that's looking to stay at this location.
- 1/5
They completely misrepresented himself when they answer the phone. There are also hit in charge of $100 when you check-in. The rooms are not taken care of and the service is horrible. I would not recommend this to anyone that's looking to stay at this location.
- 4/5
Park. This hotel is located close to the Park. We had an easy check in but had to pay a $100 deposit for the room, for our stay. No problem. We extended 1 night via Hotels.com. the following morning, at 11 am, a very rude gentleman started mocking on our door insisting that it was time for us to check out. We explained to him that we had extended 1 additional al night. He said that he had no record of us extending. After we went down to the office to clear this up, we left the office and there was no apology offered by the gentleman for being rude. Other than the man that has no clue about customer service, we had a very nice stay. Because of the rude man that worked the front desk, we will think twice before staying there again.
- 4/5
Park. This hotel is located close to the Park. We had an easy check in but had to pay a $100 deposit for the room, for our stay. No problem. We extended 1 night via Hotels.com. the following morning, at 11 am, a very rude gentleman started mocking on our door insisting that it was time for us to check out. We explained to him that we had extended 1 additional al night. He said that he had no record of us extending. After we went down to the office to clear this up, we left the office and there was no apology offered by the gentleman for being rude. Other than the man that has no clue about customer service, we had a very nice stay. Because of the rude man that worked the front desk, we will think twice before staying there again.
- 1/5
They stoled my box fan.
- 1/5
They stoled my box fan.
- 1/5
Horrible experience, booked online to stay after attending a birthday party. Took an uber to the property, they could not give me a room because no access to get a room key, then they tried to let us in our room could not do it again was told we could not stay, had to wait and call for another uber to go to another hotel using a different web site, there we got great prompt service, it was a horrible experience with Mesa golf.
- 1/5
Horrible experience, booked online to stay after attending a birthday party. Took an uber to the property, they could not give me a room because no access to get a room key, then they tried to let us in our room could not do it again was told we could not stay, had to wait and call for another uber to go to another hotel using a different web site, there we got great prompt service, it was a horrible experience with Mesa golf.
- 1/5
Terrible experience. I had to wait till 3 in the afternoon to check in and I had actually booked a hotel at 12 at night. The customer before me was complaining about not getting his hundred-dollar deposit back and he had stayed there for 70 days. I went to get cash cuz I didn't trust them using my credit card for $100 deposit so I found an ATM and got $100 cash to give them and wanted to make sure I got that back next morning when I checked out. Carpets were gross the office was gross the people in the office were very unfriendly and uninviting. When I mentioned I want to make sure I was getting to my deposit back they got mad and threatened me do not let me stay in their room. I didn't even raise my voice. Finally I got my card for my room and they put me way down on the other side far away from where I parked knowing that I was disabled and using a Kane. The ice machine didn't work in the building and looks like it. I hadn't worked for years. I had to walk three blocks to find the ice machine in another building across the street. As well as the jacuzzi didn't work and was in the same place three blocks across the street. If this was a resort I'd hate to see if it was just a regular Hotel. No amenities to speak of no microwave no ice machine no refrigerator just a small coffee pot with individual serving. Asbestos ceilings everything inside was old and decrepit looking. If it's a golf resort where is the golf course. I recommend this be taken off all golf lists.
- 1/5
Terrible experience. I had to wait till 3 in the afternoon to check in and I had actually booked a hotel at 12 at night. The customer before me was complaining about not getting his hundred-dollar deposit back and he had stayed there for 70 days. I went to get cash cuz I didn't trust them using my credit card for $100 deposit so I found an ATM and got $100 cash to give them and wanted to make sure I got that back next morning when I checked out. Carpets were gross the office was gross the people in the office were very unfriendly and uninviting. When I mentioned I want to make sure I was getting to my deposit back they got mad and threatened me do not let me stay in their room. I didn't even raise my voice. Finally I got my card for my room and they put me way down on the other side far away from where I parked knowing that I was disabled and using a Kane. The ice machine didn't work in the building and looks like it. I hadn't worked for years. I had to walk three blocks to find the ice machine in another building across the street. As well as the jacuzzi didn't work and was in the same place three blocks across the street. If this was a resort I'd hate to see if it was just a regular Hotel. No amenities to speak of no microwave no ice machine no refrigerator just a small coffee pot with individual serving. Asbestos ceilings everything inside was old and decrepit looking. If it's a golf resort where is the golf course. I recommend this be taken off all golf lists.
- 2/5
Wouldnt stay here again...rooms are so spacious but there empty...no life nothing inviting...a broom stick to keep windows lock...really...
- 2/5
Wouldnt stay here again...rooms are so spacious but there empty...no life nothing inviting...a broom stick to keep windows lock...really...
- 1/5
I arrived around 8:00, checked in and proceeded to my room. I usually turn on tv to relax after a long day of travel. The tv wouldn’t function. I called and the Dobson ranch hotel in front of this one answered and said they don’t have a phone for direct contact but she would call and have someone address the problem (I’ll return to finish this portion in a moment.) then I went to the restroom and almost killed myself due to all of the water on the floor, the ceiling was dripping at an astonishing rate. Approximately 1/3 of an inch of water was covering the floor! I have a hip replacement that hasn’t bothered me in the 7 years since my surgery! I had asked for a room on the first floor and near the parking to aid in the carrying of my luggage, not a flooded non functioning and downright unsafe room. Apparently they done listen to customers and don’t care about safety?! I then went to to the small room with a desk and phone with a gal behind the desk who didn’t want me to listen to the safety issue or anything about the tv! Finally she said she would come down and take a look. After 45-1:00 hour I returned as she had yet to call or come and check it out. When I returned and said listen I’ve had this reservation for a while and drove from Breckenridge, Co. over 13 hours driving and this is unacceptable and so unsafe I am unable to use the restroom or watch anything to pass the time. I won’t risk dislocation or total replacement at 50. prob resolved 11:30. Don’t bother! Waste!
- 1/5
I arrived around 8:00, checked in and proceeded to my room. I usually turn on tv to relax after a long day of travel. The tv wouldn’t function. I called and the Dobson ranch hotel in front of this one answered and said they don’t have a phone for direct contact but she would call and have someone address the problem (I’ll return to finish this portion in a moment.) then I went to the restroom and almost killed myself due to all of the water on the floor, the ceiling was dripping at an astonishing rate. Approximately 1/3 of an inch of water was covering the floor! I have a hip replacement that hasn’t bothered me in the 7 years since my surgery! I had asked for a room on the first floor and near the parking to aid in the carrying of my luggage, not a flooded non functioning and downright unsafe room. Apparently they done listen to customers and don’t care about safety?! I then went to to the small room with a desk and phone with a gal behind the desk who didn’t want me to listen to the safety issue or anything about the tv! Finally she said she would come down and take a look. After 45-1:00 hour I returned as she had yet to call or come and check it out. When I returned and said listen I’ve had this reservation for a while and drove from Breckenridge, Co. over 13 hours driving and this is unacceptable and so unsafe I am unable to use the restroom or watch anything to pass the time. I won’t risk dislocation or total replacement at 50. prob resolved 11:30. Don’t bother! Waste!
- 1/5
The room was filthy, only 2 dry off towels that were dirty. I asked for clean towels they never brought them. I asked for a refund they would only give my deposit back. Terrible place to stay.
- 1/5
The room was filthy, only 2 dry off towels that were dirty. I asked for clean towels they never brought them. I asked for a refund they would only give my deposit back. Terrible place to stay.
- 1/5
I reserved online and by the time I got their they had already rented my room so I then had to stay at Dobson ranch inn and it was
- 1/5
I reserved online and by the time I got their they had already rented my room so I then had to stay at Dobson ranch inn and it was
- 1/5
Cabinets broken. Chair broken. Mini fridge turns on but not cold. Ac made sleep impossible. Dirty surfaces (table, mirror) Tv in living room only. No pool as advertised. Bad staff. Shady characters hanging around late at night. Hookers. Cleaning person barged in despite lock and do not disturb. List goes on
- 1/5
Cabinets broken. Chair broken. Mini fridge turns on but not cold. Ac made sleep impossible. Dirty surfaces (table, mirror) Tv in living room only. No pool as advertised. Bad staff. Shady characters hanging around late at night. Hookers. Cleaning person barged in despite lock and do not disturb. List goes on
- 5/5
Accurate and simple worth it!
- 5/5
Accurate and simple worth it!
- 1/5
Really bad over all experience. Rude staff, funkey old rooms. Fridge didnt work, no microwave, stained couch, threadbare towels, you name it. Tried to get our money back but it was in vain. There is no 'golf resort' and they had the audacity to charge a resort fee for this rundown place. Breakfast was pitiful. So this isnt totally negitive, they did have good wifi at least.
- 1/5
Really bad over all experience. Rude staff, funkey old rooms. Fridge didnt work, no microwave, stained couch, threadbare towels, you name it. Tried to get our money back but it was in vain. There is no 'golf resort' and they had the audacity to charge a resort fee for this rundown place. Breakfast was pitiful. So this isnt totally negitive, they did have good wifi at least.
- 1/5
Really bad. The receptionist was rude from the gitgo.
- 1/5
Really bad. The receptionist was rude from the gitgo.
- 1/5
I had to move rooms 3 times. Every room had bodily fluids stains all over the couches. One room had cracks on the tv so the screen was unable to be seen. One room the tv was unable to be programmed. There were stains on one of the beds. Multiple guests staying there were trashy and yelling. The address takes you to the other property. Very uneducated people working there. Left my personal information laying out for everyone to see for half hour. All google reviews reflect other hotel so you think you’re staying at a nice place. Pay the extra $20 and stay next door.
- 1/5
I had to move rooms 3 times. Every room had bodily fluids stains all over the couches. One room had cracks on the tv so the screen was unable to be seen. One room the tv was unable to be programmed. There were stains on one of the beds. Multiple guests staying there were trashy and yelling. The address takes you to the other property. Very uneducated people working there. Left my personal information laying out for everyone to see for half hour. All google reviews reflect other hotel so you think you’re staying at a nice place. Pay the extra $20 and stay next door.
- 2/5
Upon arrival waited about 30min to get checked in, the receptionist was rude and staff seemed frustrated with everyone. While in the lobby another guest came in to room change and instead of granting her wishes to move to a up stairs room 2 men began harassing the young lady of why she didn’t feel safe on bottom floor and if it was Necessary to be moved all while I was supposed be checked in. Receptionist had bad odor and burn holes in his shirt, which didn’t make me feel comfortable just because he didn’t look to professional. My fridge does not get cold and a coffee machine in the room but no coffee, cups, or pot to actually make coffee. Only a few lights work. And my top sheet seems to have some kind of stains which to me is also not very statisfying. Very disappointed I paid 128 for my room, and put a deposit of $100. Very unsatisfied customer and will not be staying here again.
- 2/5
Upon arrival waited about 30min to get checked in, the receptionist was rude and staff seemed frustrated with everyone. While in the lobby another guest came in to room change and instead of granting her wishes to move to a up stairs room 2 men began harassing the young lady of why she didn’t feel safe on bottom floor and if it was Necessary to be moved all while I was supposed be checked in. Receptionist had bad odor and burn holes in his shirt, which didn’t make me feel comfortable just because he didn’t look to professional. My fridge does not get cold and a coffee machine in the room but no coffee, cups, or pot to actually make coffee. Only a few lights work. And my top sheet seems to have some kind of stains which to me is also not very statisfying. Very disappointed I paid 128 for my room, and put a deposit of $100. Very unsatisfied customer and will not be staying here again.
- 1/5
The hotel is falling apart. Half the lights don’t work. The furniture and carpet were dirty and worn out.
- 1/5
The hotel is falling apart. Half the lights don’t work. The furniture and carpet were dirty and worn out.
- 2/5
But the water pressure was good in the shower.
- 2/5
But the water pressure was good in the shower.
- 3/5
The place needs some upgrades big time
- 3/5
The place needs some upgrades big time
- 2/5
Dirty allmost everything in the room. Towels, sheets, pillows, dirty or bad condition. The staff is nat well kind. They don't return any cents to the hotel condition! Bad experience 🙁
- 2/5
Dirty allmost everything in the room. Towels, sheets, pillows, dirty or bad condition. The staff is nat well kind. They don't return any cents to the hotel condition! Bad experience 🙁
- 1/5
"that's the way they are".
- 1/5
"that's the way they are".
- 5/5
Very clean room comfortable beds!!
- 5/5
Very clean room comfortable beds!!
- 1/5
Broken cabinets, junk on the shower curtain, stains like, bad stains on the couche.
- 1/5
Broken cabinets, junk on the shower curtain, stains like, bad stains on the couche.
- 1/5
On top of that they required a deposit, that in order to get it back, they had to do a visual search of the room before we could get it back. It took them more than 5 minutes INSIDE the room before thy got out and came back to the front desk. Actually, the front desk is inside of a room they converted to an "office", it's not really any kind of real lobby or check-in....it's a 10x10 room. We should have just left as soon as we saw the 3 police cars in front of the hotel. But they have a "no refund" for any reason policy, so we were stuck.
- 1/5
On top of that they required a deposit, that in order to get it back, they had to do a visual search of the room before we could get it back. It took them more than 5 minutes INSIDE the room before thy got out and came back to the front desk. Actually, the front desk is inside of a room they converted to an "office", it's not really any kind of real lobby or check-in....it's a 10x10 room. We should have just left as soon as we saw the 3 police cars in front of the hotel. But they have a "no refund" for any reason policy, so we were stuck.
- 1/5
Absolutely filthy. Hotel looks nothing like pictures. Half the appliances don’t work. Bed not even cleaned, dirt in the sheets along with stains all over it. Hairs all over towels in bathroom. Room didn’t even have toilet paper. Didn’t even risk trying to sit on the couch...so many stains and nasty things on it...window was broken and a piece of tape was put over it to “fix it”.
- 1/5
Absolutely filthy. Hotel looks nothing like pictures. Half the appliances don’t work. Bed not even cleaned, dirt in the sheets along with stains all over it. Hairs all over towels in bathroom. Room didn’t even have toilet paper. Didn’t even risk trying to sit on the couch...so many stains and nasty things on it...window was broken and a piece of tape was put over it to “fix it”.
- 1/5
I had booked and paid for the room in the early afternoon, as soon as I got the booking confirmation I called the lobby and asked if I could check in late as I would be able to get there until 1am. The clerk said i was good to go and that everything was ready. When i arrived at 1am, the clerk told me there were no rooms available and was extremely rude about it. There were no other hotel rooms available in a reasonable distance in my price range so I had to park in a Walmart parking lot and sleep in my car. Worst experience ever. It makes me not want to use this app. The property itself looked alright, but the clerk was on her phone, no nametag, no uniform, and absolutely no people skills.
- 1/5
I had booked and paid for the room in the early afternoon, as soon as I got the booking confirmation I called the lobby and asked if I could check in late as I would be able to get there until 1am. The clerk said i was good to go and that everything was ready. When i arrived at 1am, the clerk told me there were no rooms available and was extremely rude about it. There were no other hotel rooms available in a reasonable distance in my price range so I had to park in a Walmart parking lot and sleep in my car. Worst experience ever. It makes me not want to use this app. The property itself looked alright, but the clerk was on her phone, no nametag, no uniform, and absolutely no people skills.
- 1/5
I checked, required a $100.00 deposit. You are only given 1 key, asked for another took a hour to get it. There was food on the floor in the room. Hide-a bed had no sheets, blankets. Asked for them, received a set of sheets but no blanket. After the woman told me she could get me a blanket but would have to take it off her bed. Ac would not cool room. Was told breakfast was 6-10:30 actually it closed at 9:30. Went to check out waited 15 min to have someone check our room before deposit was released back on credit card was told 3-5 days to show up. The pictures on website are deceiving, pool in pictures is actually the neighboring hotel, cracks in ceiling, cone in hallway to keep people from walking under it. Not what I would call a resort, paid $139
- 1/5
I checked, required a $100.00 deposit. You are only given 1 key, asked for another took a hour to get it. There was food on the floor in the room. Hide-a bed had no sheets, blankets. Asked for them, received a set of sheets but no blanket. After the woman told me she could get me a blanket but would have to take it off her bed. Ac would not cool room. Was told breakfast was 6-10:30 actually it closed at 9:30. Went to check out waited 15 min to have someone check our room before deposit was released back on credit card was told 3-5 days to show up. The pictures on website are deceiving, pool in pictures is actually the neighboring hotel, cracks in ceiling, cone in hallway to keep people from walking under it. Not what I would call a resort, paid $139
- 1/5
Our room was dirty. It wasn’t vacuumed very well. There was a huge stain in the couch. The window was open and a torn screen exposed when we go in there. The window was hard to shut. There was what looked like mold alon the caulking in the bathtub. The remote didn’t work. The staff was rude. We won’t be staying there again.
- 1/5
Our room was dirty. It wasn’t vacuumed very well. There was a huge stain in the couch. The window was open and a torn screen exposed when we go in there. The window was hard to shut. There was what looked like mold alon the caulking in the bathtub. The remote didn’t work. The staff was rude. We won’t be staying there again.
- 1/5
they harassed me about my service animal, then charged me $24 for late check out when I went to renew the room for one more night, then when I checked out, they kept $30 of the $100 cash deposit stating that they were charging me for dirty towels. The place is managed horribly and they are using one hotel to operate two different hotels, one in the back.,, But owned by same person. Wifi also horrible. nothing good to say about this place.
- 1/5
they harassed me about my service animal, then charged me $24 for late check out when I went to renew the room for one more night, then when I checked out, they kept $30 of the $100 cash deposit stating that they were charging me for dirty towels. The place is managed horribly and they are using one hotel to operate two different hotels, one in the back.,, But owned by same person. Wifi also horrible. nothing good to say about this place.
- 2/5
Nice room but very awkward checkout process...they hold $100 on your card (standard) and refund it when you check out in the morning. When you check out at the front desk, they radio the cleaning staff to check the room while you're standing there. Then responding staff comes to let them know. The guy behind me in line (checkout took awhile) was accused of a blood-stained towel. Apparently, they've had theft issues but that's no reason to make an uncomfortable experience for guests. Will not be returning here; though reception at night was very nice! Thank you!
- 2/5
Nice room but very awkward checkout process...they hold $100 on your card (standard) and refund it when you check out in the morning. When you check out at the front desk, they radio the cleaning staff to check the room while you're standing there. Then responding staff comes to let them know. The guy behind me in line (checkout took awhile) was accused of a blood-stained towel. Apparently, they've had theft issues but that's no reason to make an uncomfortable experience for guests. Will not be returning here; though reception at night was very nice! Thank you!
- 1/5
Took almost 30 mins to check in. I had to go back twice before they even had any keys made for my room, finally got a key at 9pm. Very unprofessional. Hair all over the bed, surfaces not wiped down (food still in areas) toilet paper wasn’t even on holder. Felt unsafe, when I finally got a key all I had to say was my room number, anyone could have done that. When I asked for my room deposit same thing (was cash) anyone could have gotten there hands on it.
- 1/5
Took almost 30 mins to check in. I had to go back twice before they even had any keys made for my room, finally got a key at 9pm. Very unprofessional. Hair all over the bed, surfaces not wiped down (food still in areas) toilet paper wasn’t even on holder. Felt unsafe, when I finally got a key all I had to say was my room number, anyone could have done that. When I asked for my room deposit same thing (was cash) anyone could have gotten there hands on it.
- 1/5
The breakfast consisted of cold cereal, waffles and fried potatoes.
- 1/5
The breakfast consisted of cold cereal, waffles and fried potatoes.
- 1/5
This hotel was one of the worst ones I have ever been to. The room was decent, but the shower did not work and the customer service was horrible, just horrible. I have never experienced anything like that before. They required a $100 room deposit and were only willing to pay me back $90 due to a honey mustard food stain claiming that it looked like something else. The staff was beyond rude and disrespectful. This might be a cheap hotel, but if you’re someone who cares about being respected and treated nicely, don’t even think about going here.
- 1/5
This hotel was one of the worst ones I have ever been to. The room was decent, but the shower did not work and the customer service was horrible, just horrible. I have never experienced anything like that before. They required a $100 room deposit and were only willing to pay me back $90 due to a honey mustard food stain claiming that it looked like something else. The staff was beyond rude and disrespectful. This might be a cheap hotel, but if you’re someone who cares about being respected and treated nicely, don’t even think about going here.
- 2/5
We booked through Hotels.com as a last minute option for the night. When we arrived they had our reservation but were not able to confirm with our confirmation number that payment had been made. The staff was unprepared and unable to resolve our issue. We ended up grabbing a different hotel for the evening and requesting a refund from Hotels.com.
- 2/5
We booked through Hotels.com as a last minute option for the night. When we arrived they had our reservation but were not able to confirm with our confirmation number that payment had been made. The staff was unprepared and unable to resolve our issue. We ended up grabbing a different hotel for the evening and requesting a refund from Hotels.com.
- 1/5
Never checked in because the property was run down. the photo of the pool on the expedia site is of the pool in the hotel across the street
- 1/5
Never checked in because the property was run down. the photo of the pool on the expedia site is of the pool in the hotel across the street
- 4/5
Good
- 4/5
Good
- 3/5
And have returned my deposit back yet
- 3/5
And have returned my deposit back yet
- 3/5
It was kind of run down the pillows were small and not that comfortable but the bed was they shorted us on wash cloths they breakfast once we found how to get to it was really good could probably update the check in office it gives a bad impression
- 3/5
It was kind of run down the pillows were small and not that comfortable but the bed was they shorted us on wash cloths they breakfast once we found how to get to it was really good could probably update the check in office it gives a bad impression
- 1/5
The room given to me wasn't cleaned from the oreviou
- 1/5
The room given to me wasn't cleaned from the oreviou
- 1/5
Someone tried to break into our room and the front desk statexmd she could not do anything because she did not own the propery as she continued to watch a movie on her phone. Cops said the persons were probably just looking for a place to sleep and they did not commit any crimes so nothing could be done. Worse experience ever from a property. Will never recomend anyone to stay at this location. Room was dirty. Service was terrible. Bad area to stay in.
- 1/5
Someone tried to break into our room and the front desk statexmd she could not do anything because she did not own the propery as she continued to watch a movie on her phone. Cops said the persons were probably just looking for a place to sleep and they did not commit any crimes so nothing could be done. Worse experience ever from a property. Will never recomend anyone to stay at this location. Room was dirty. Service was terrible. Bad area to stay in.
- 5/5
I love that it's calm and very conferable bed!!
- 5/5
I love that it's calm and very conferable bed!!
- 5/5
The cleaning lady is amazing and I enjoyed my stay!
- 5/5
The cleaning lady is amazing and I enjoyed my stay!
- 2/5
Room is not available until 4:00 pm. I waited more than 1 hour.
- 2/5
Room is not available until 4:00 pm. I waited more than 1 hour.
- 5/5
Was relaxing
- 5/5
Was relaxing
- 3/5
At first glance it's inviting. A large space, with a mini-fridge and up to date furnishings and appliances. But when actually staying in and using the room for the night, the holes REALLY show through. Towels for only 1 person is provided even if they're added to the reservation. The bathroom had scattered colored flakes pushed into corners. When asking for assistance or voicing concerns, the female front desk receptionist is rude and defensive resulting in no service being provided...period!
- 3/5
At first glance it's inviting. A large space, with a mini-fridge and up to date furnishings and appliances. But when actually staying in and using the room for the night, the holes REALLY show through. Towels for only 1 person is provided even if they're added to the reservation. The bathroom had scattered colored flakes pushed into corners. When asking for assistance or voicing concerns, the female front desk receptionist is rude and defensive resulting in no service being provided...period!
- 5/5
The staff is what made the experience! Super friendly and courteous!
- 5/5
The staff is what made the experience! Super friendly and courteous!
- 3/5
Dirty rundown
- 3/5
Dirty rundown