The Ritz-Carlton, Tysons Corner
About The Ritz-Carlton, Tysons Corner
This Washington D.C. metro area hotel is connected to Tysons Galleria which houses a variety of retail stores. The hotel features a full-service spa including an indoor pool and a whirlpool, sauna and steam rooms. Entyse Wine Bar & Lounge provides guests with an on-site dining option. At The Ritz-Carlton, Tysons Corner, the 398 guest rooms and suites boast 37-inch flat-screen TVs and iPod docking stations. Each room has an Italian marble bathroom with amenities. A full-service business center is located on the sixth floor. WiFi is available in all public spaces and guest rooms. The Tyson's Corner Metro Station which is 1584 feet from the property. The Washington Monument is 13.6 miles away. The Ritz-Carlton Tysons Corner is 13.2 miles from the World War II Memorial.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
Reviews
Guests generally have a positive experience at the Ritz, praising the staff for being amazing, helpful, and professional. The location is also a highlight, with many noting its convenience to the metro, shopping, and restaurants. However, there are some consistent complaints about cleanliness, particularly in the bathrooms, and issues with the elevators. Some guests also feel the rooms are outdated and in need of renovation.
- Amazing, helpful, and professional staff
- Convenient location
- Cleanliness issues, particularly in bathrooms
- Outdated rooms and elevators
- 5/5
The spa was fantastic and one of the highlights of the visit. The hotel is also extremely convenient because it is connected to Tysons Galleria, so there are great food options, shopping, and Shotted Coffee right there. Overall, it was a wonderful experience, and I would highly recommend this hotel.
- 5/5
You'll never meet a friendlier, most helpful or more hospitable staff. From the minute we arrived, every person we encountered was wonderful.
- 5/5
Staff was professional, friendly, kind, attentive and helpful…from the Front Desk to the valet to the restaurant staff…appreciated everyone!
- 5/5
Concierge and bell staff were outstanding
- 4/5
Not enough can be said about how helpful and courteous the staff were, or how clean and well maintained the property is; however, for the price, one would expect that there would be at least one movie channel like HBO or Showtime available on the TV. The channel guide didn't even show what was playing on any of the channels.
- 5/5
Stay just as expected, everything was top notch. Would recommend when ever you get an opportunity, Stay at the Ritz-Carlton Tyson Corner.
- 5/5
The staff personalized the room as I told them we were staying for a birthday. The weather
- 5/5
The staff personalized the room as I told them we were staying for a birthday. The weather
- 5/5
Exceptional
- 5/5
The hotel is always in excellent condition and the employees are simply fantastic no matter which area of the hotel you are interacting with.
- 5/5
Clean room. Polite staff. Aesthetically pleasing decor.
- 5/5
I did the spa.. Amazing
- 5/5
N/A
- 5/5
Excellent all the way around!!
- 5/5
Always treated like royalty!
- 5/5
Exceptional
- 5/5
Great service check in .. slept like a baby .. quiet room and wonderful room service …
- 5/5
Exceptional
- 5/5
Beautiful hotel the staff were very friendly and hospitable we thoroughly enjoyed our stay and the spa area was lovely and the food at Entyse was great I would absolutely stay there again 😊
- 5/5
The service was phenomenal, the property was beautiful. It’s in a convenient location to visit Washington DC as well as other towns in VA like Fairfax and Alexandria. It is connected to the galleria high end shopping mall that has some great dining options (love shotted coffee!) and a movie theater and bowling alley. It also near Tyson’s corner mall with 300 stores and eating options including the super cool sushi conveyor belt cafe
- 5/5
Staff, amenities, room service and restaurant was amazing! Bathroom is very small
- 5/5
Bathroom is very small
- 5/5
Everything was great. Nothing
- 5/5
Exceptional
- 5/5
Everything was great. Nothing
- 5/5
We love this property for a quick getaway. Rooms are beautiful. We always stay Club Level and the wonderful Shima - who has been there for 30 years (!) - never fails to make our time in the Club Lounge impeccable. All the Club staff are great, but it is Shima who makes us come back with her next-level service. We enjoy the indoor pool and hot tub and the spa is lovely as well. Will return time and time again.
- 5/5
Great place
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Nothing!
- 5/5
Nespresso machine in the room, great restaurant and bar, excellent service Nothing!
- 5/5
Exceptional
- 5/5
Yes
- 5/5
Everything N/A
- 5/5
Totally excellent service by superb staff!
- 5/5
Exceptional
- 5/5
- 5/5
- 5/5
Spotless, quiet and peaceful.
- 5/5
Spotless, quiet and peaceful.
- 5/5
The service was impeccable. Such a wonderful treat.
- 5/5
The service was impeccable. Such a wonderful treat.
- 5/5
Exceptional
- 5/5
Exceptional
- 3/5
Room was nice, small but nice. The beds were awful. Would never stay here again bc they were so uncomfortable.
- 3/5
Room was nice, small but nice. The beds were awful. Would never stay here again bc they were so uncomfortable.
- 4/5
The front desk staff were amazing and very courteous. Our room was immaculately clean, and had all the extra items we needed.
- 4/5
The front desk staff were amazing and very courteous. Our room was immaculately clean, and had all the extra items we needed.
- 5/5
I liked the bar. Room was nice, staff very friendly, I was happy here ♥️
- 5/5
I liked the bar. Room was nice, staff very friendly, I was happy here ♥️
- 4.5/5
Superb
- 5/5
Everything excellent as expected from a Ritz-Carlton Hotel.
- 5/5
Everything excellent as expected from a Ritz-Carlton Hotel.
- 5/5
Exceptional
- 4/5
When I arrived, I was very happy with the efficiency of the valet service. I give GLOWING reviews to the gentlemen who checked me in and out, who served me in the restaurant, and ADORDED the lady who brought my room service. I had thrown out my back the night before and I was supposed to be going to a conference at the Hilton across the street featuring very powerful women from NASA, Oracle, Salesforce, the IRS, just to name a few. I chose to stay at the Ritz instead. Unfortunately, I could not make the conference due to my back (I am self-employed so this was not for business, per se). I was even more pain the morning I left. When I arrived at the valet, no one greeted me and spent their time on the woman who arrived with me. Yes, she looked more glamourous because I was lucky to have gotten any pants on with my pain. My car was already there waiting for me in the time it took the WONDERFUL gentleman who checked me out to call for it. I stood waiting in pain. The other woman approached my car almost touching it as though she expected it to be hers (she was rude, but not your fault), and I told her more than once to get away from my car. Finally a valet came to help me. I still tipped the gentlemen who helped with my bags, but certainly not the gentleman who was now standing with the other lady. I waved both of them goodbye. I'm sure all of this is on your security cameras.
- 5/5
Luxery Behavior of one of staff regarding extention of stay for one hour.
- 5/5
Everything was great as you can expect from a Ritz-Carlton Hotel.
- 5/5
Everything was great as you can expect from a Ritz-Carlton Hotel.
- 2/5
The whole experience was just ok. Not at all what I was used to with the Ritz Carlton. My husband and I only stayed the night because we were in town to do some shopping at Tysons Corner and then a romantic dinner near by. This was his first experience staying at the Ritz, and prior to our arrival, I advised him that he was in for a treat! I was not only wrong but embarrassed. I didn't feel like we were staying at a classy upscale establishment. The price did not match the stay. The few contacts that was made with the staff was just blah. I'm sad to say that we will not be staying here again.
- 5/5
Was excellent
- 5/5
Was excellent
- 5/5
Yes
- 5/5
Yes
- 5/5
Personal service, they care and super convenient , the property does need some maintenance but nothing out of normal realm
- 5/5
Personal service, they care and super convenient , the property does need some maintenance but nothing out of normal realm
- 5/5
Great
- 5/5
Great
- 5/5
This hotel was brilliant, its location is next to the Galleria but the hotel itself is great, facilities are excellent. What makes this hotel even better are the staff who are extremely friendly and helpful. We would stay here again.
- 5/5
This hotel was brilliant, its location is next to the Galleria but the hotel itself is great, facilities are excellent. What makes this hotel even better are the staff who are extremely friendly and helpful. We would stay here again.
- 5/5
All round EXCELLENT!!!
- 5/5
All round EXCELLENT!!!
- 3.5/5
Room set up, breakfast and the value of amount.
- 5/5
Grate people and very friendly staff , very supportive and helpful I will always recommend them to anyone
- 5/5
Grate people and very friendly staff , very supportive and helpful I will always recommend them to anyone
- 5/5
Room and staff were amazing.
- 5/5
Room and staff were amazing.
- 5/5
Very clean and the staff was very hospitable. Will be returning soon! They made my stay extremely special.
- 5/5
Very clean and the staff was very hospitable. Will be returning soon! They made my stay extremely special.
- 5/5
got a wonderful room not ajoining made all the difference in the world. The staff at bar was very nice.
- 5/5
got a wonderful room not ajoining made all the difference in the world. The staff at bar was very nice.
- 5/5
Yes excellent
- 5/5
Yes excellent
- 5/5
Yes
- 5/5
Yes
- 5/5
Clean room, club lounge access and friendly staff.
- 5/5
Clean room, club lounge access and friendly staff.
- 5/5
Service and staff are exceptional at this hotel. Super impressive from check in to the restaurant to the valet. Rooms are nice, clean and well maintained.
- 5/5
Service and staff are exceptional at this hotel. Super impressive from check in to the restaurant to the valet. Rooms are nice, clean and well maintained.
- 5/5
Great place stay at if you’re visiting the area. So many varieties of restaurant's to choose from all within 1-2 miles away, tons of shopping, and easy parking or ride share options.
- 5/5
Great place stay at if you’re visiting the area. So many varieties of restaurant's to choose from all within 1-2 miles away, tons of shopping, and easy parking or ride share options.
- 5/5
We only stay one night however we had a great experience.
- 5/5
We only stay one night however we had a great experience.
- 4/5
Easy checkin
- 4/5
Easy checkin
- 5/5
It was perfect
- 5/5
It was perfect
- 5/5
The Ritz-Carlton in McLean, VA was an incredible experience. The property was spotless, and the restaurants offered delicious meals with excellent service. In-room dining had everything I needed, including an espresso machine that felt like a luxury touch. The spa was first-class, with a heated pool and jacuzzi that made it easy to unwind. Plus, the hotel’s location was perfect—just steps away from premier shops and the mall. It truly felt like a mini vacation without leaving town.
- 5/5
The Ritz-Carlton in McLean, VA was an incredible experience. The property was spotless, and the restaurants offered delicious meals with excellent service. In-room dining had everything I needed, including an espresso machine that felt like a luxury touch. The spa was first-class, with a heated pool and jacuzzi that made it easy to unwind. Plus, the hotel’s location was perfect—just steps away from premier shops and the mall. It truly felt like a mini vacation without leaving town.
- 5/5
Wonderful stay for my husband’s birthday! Impeccable service becoming of The Ritz Carlton brand.
- 5/5
Wonderful stay for my husband’s birthday! Impeccable service becoming of The Ritz Carlton brand.
- 5/5
Excellent service, beautiful rooms & convenient location
- 5/5
Excellent service, beautiful rooms & convenient location
- 5/5
A nice hotel that is close to everything around Tysons Corner. This is our third visit there and we will keep going!
- 5/5
A nice hotel that is close to everything around Tysons Corner. This is our third visit there and we will keep going!
- 5/5
- 5/5
- 4/5
Easy access to ultra expensive high end mall with posh stores. Room had minor issues with television not working and toilet not flushing which were fixed quickly. Overall quiet and clean hotel, and the best hotel in the Tyson’s corner section of Virginia. Weekend rates are around $400 per night with all taxes included, weekdays over $500 a night for regular king size room.
- 4/5
Easy access to ultra expensive high end mall with posh stores. Room had minor issues with television not working and toilet not flushing which were fixed quickly. Overall quiet and clean hotel, and the best hotel in the Tyson’s corner section of Virginia. Weekend rates are around $400 per night with all taxes included, weekdays over $500 a night for regular king size room.
- 5/5
The Ritz-Carlton never disappoints, its warm, welcoming atmosphere makes it the perfect hotel and having Tysons Galleria right next door is such a plus.
- 5/5
The Ritz-Carlton never disappoints, its warm, welcoming atmosphere makes it the perfect hotel and having Tysons Galleria right next door is such a plus.
- 5/5
Luxury
- 5/5
Luxury
- 5/5
This property is near the Wolf Trap music venue, making it a great place to stay after a late concert. The hotel is also attached to Tysons Galleria, providing access to shops and restaurants. Also, self-parking in the garage is free. The staff was gracious, and I enjoyed the welcome drink upon check-in. I would definitely stay here again.
- 5/5
This property is near the Wolf Trap music venue, making it a great place to stay after a late concert. The hotel is also attached to Tysons Galleria, providing access to shops and restaurants. Also, self-parking in the garage is free. The staff was gracious, and I enjoyed the welcome drink upon check-in. I would definitely stay here again.
- 5/5
Great stay ! Staff and facility was top notch
- 5/5
Great stay ! Staff and facility was top notch
- 5/5
it's an okay hotel compared to other Ritz
- 5/5
it's an okay hotel compared to other Ritz
- 4/5
Excellent staff. Bed was not as comfortable as I hoped.
- 4/5
Excellent staff. Bed was not as comfortable as I hoped.
- 1/5
- 1/5
- 5/5
Monique was amazing at chek
- 5/5
Monique was amazing at chek
- 5/5
Great Stay!!
- 5/5
Great Stay!!
- 5/5
We visited for my birthday and I had a lovely time. I can’t wait to visit again.
- 5/5
We visited for my birthday and I had a lovely time. I can’t wait to visit again.
- 2.5/5
For being the ritz the beds weren’t comfortable at all.
- 5/5
I love this place. Great staff, the room is comfortable and I relaxed so good.
- 5/5
I love this place. Great staff, the room is comfortable and I relaxed so good.
- 5/5
Elegant and modern. Convenient DC and NoVa attractions
- 5/5
Elegant and modern. Convenient DC and NoVa attractions
- 5/5
Sounding and convenient location
- 5/5
Sounding and convenient location
- 4/5
Clean property with comfortable and nicely appointed rooms. Room service was lovely. Unfortunately had to call twice about noise issues from the room next door.
- 4/5
Clean property with comfortable and nicely appointed rooms. Room service was lovely. Unfortunately had to call twice about noise issues from the room next door.
- 5/5
Terrific staff !!!
- 5/5
Terrific staff !!!
- 4/5
There was a smell on the 21 floor
- 4/5
Very pleasant place, except the non-working elevator guest card-sensor. It gave a false sense of security, but it's not working the whole time we were there.
- 4/5
Very pleasant place, except the non-working elevator guest card-sensor. It gave a false sense of security, but it's not working the whole time we were there.
- 5/5
- 5/5
- 4/5
Not bad
- 4/5
Not bad
- 5/5
Nice sheets and bath amenities
- 5/5
Nice sheets and bath amenities
- 5/5
The staff was excellent
- 5/5
The staff was excellent
- 5/5
Fantastic hotel
- 5/5
Fantastic hotel
- 5/5
We had the most incredible time. The hotel, staff and restaurants in the area were phenomenal. We will definitely be checking in again soon.
- 5/5
We had the most incredible time. The hotel, staff and restaurants in the area were phenomenal. We will definitely be checking in again soon.
- 5/5
Service best hotel
- 5/5
Service best hotel
- 5/5
The Valet team was FANTASTIC! They helped me in a crutch. Can’t say thank you enough to them. The entire team was great.
- 5/5
The Valet team was FANTASTIC! They helped me in a crutch. Can’t say thank you enough to them. The entire team was great.
- 2/5
Room with mosquito
- 2/5
Room with mosquito
- 5/5
Clean rooms and excellent customer service.
- 5/5
Clean rooms and excellent customer service.
- 5/5
The staff was amazing and very accommodating
- 5/5
The rooms were clean! Friendly environment! The restaurant on site and the servers were excellent! We will come back again!
- 5/5
The rooms were clean! Friendly environment! The restaurant on site and the servers were excellent! We will come back again!
- 5/5
Stay was amazing! Michael made our stay very memorable! Upgraded our room without asking. Will definitely stay again!
- 5/5
Stay was amazing! Michael made our stay very memorable! Upgraded our room without asking. Will definitely stay again!
- 5/5
Everything!
- 5/5
Since we were celebrating our anniversary, we were treated to a bottle of delicious champagne paired with their prestigious Opera Cake—an unforgettable touch. Requesting a late checkout was easy, and we appreciated being able to enjoy the hot tub, heated pool, and steam room before we left. A special shoutout to Ted, who was exceptionally helpful, though every staff member we encountered was excellent. We’ll absolutely recommend this place and look forward to returning for our next anniversary.
- 5/5
Since we were celebrating our anniversary, we were treated to a bottle of delicious champagne paired with their prestigious Opera Cake—an unforgettable touch. Requesting a late checkout was easy, and we appreciated being able to enjoy the hot tub, heated pool, and steam room before we left. A special shoutout to Ted, who was exceptionally helpful, though every staff member we encountered was excellent. We’ll absolutely recommend this place and look forward to returning for our next anniversary.
- 5/5
Amazing
- 5/5
Amazing
- 4/5
All good except the check-in (lines) and self-parking (confusing signage)
- 4/5
All good except the check-in (lines) and self-parking (confusing signage)
- 3/5
While the stay was great, we were charged $100 early check in fee. This is unbecoming of your brand. We regularly stay at Ritz, Four Seasons, etc. I will never stay at the Ritz for this again. Poor policy.
- 3/5
While the stay was great, we were charged $100 early check in fee. This is unbecoming of your brand. We regularly stay at Ritz, Four Seasons, etc. I will never stay at the Ritz for this again. Poor policy.
- 5/5
Had a wonderful relaxing time here, with pool, hotub and spa.
- 5/5
Had a wonderful relaxing time here, with pool, hotub and spa.
- 3/5
Disappointed!
- 3/5
Disappointed!
- 5/5
Very great staff and excellent facility. Will definitely be going back again
- 5/5
Very great staff and excellent facility. Will definitely be going back again
- 5/5
.
- 5/5
.
- 3/5
The chips in the room were both expired and on a weight sensitive platform- lifting a single dusty snack up would cause it to be charged to your room. Lamps flickered, the curtain hooks had come unmoored, and the pool robes smelled of oil.
- 5/5
Very comfortable room. The bed was one of the most comfortable I have ever slept in. Everything I needed was in the room. I also loved having ice delivered to my room. Nothing.
- 5/5
Great place to visit
- 5/5
Great place to visit
- 5/5
Everything was fantastic except the elevator of self-parking was out of order.
- 5/5
Everything was fantastic except the elevator of self-parking was out of order.
- 3/5
Ritz Carlton's are known to be a high-end hotel offering all sorts of amenities and service. This is what you pay for. However, this particular Ritz is subpar. The check in process for us was a little chaotic because we booked through a 3rd party and they had the names mixed up. The complimentary beverages were constantly empty and were when we checked in. We were not told that there was a complimentary nightly wine/champagne for guests either. We found this out on our last night. We were initially put in a handicap room and had to be switched. We were switched to a room next to a stairwell, ice machine, and a supply room. So, you can imagine the noise and traffic. Specifically in the evening. We didn't get turn down service the 1st night and we inquired about it because our friends got it but we didn't. We didn't see a coffee machine in our room because our friend's machine was on their countertop, so we purchased coffee and tea the 1st morning. Found out it is hidden in the cabinet and when we tried to use it, it didn't work. The front desk told us they would bring a small fridge to our room, but that never happened. Ritz offers guest robes/slippers, but our room was missing slippers. The room phones did not work (neither of them). So, when we ordered room service or had to get something we had to call from our cell phone and then be transferred. The list goes on and on. It's all the little things you pay for and expect from a Ritz. The staff was exceptional not the stay.
- 3/5
Ritz Carlton's are known to be a high-end hotel offering all sorts of amenities and service. This is what you pay for. However, this particular Ritz is subpar. The check in process for us was a little chaotic because we booked through a 3rd party and they had the names mixed up. The complimentary beverages were constantly empty and were when we checked in. We were not told that there was a complimentary nightly wine/champagne for guests either. We found this out on our last night. We were initially put in a handicap room and had to be switched. We were switched to a room next to a stairwell, ice machine, and a supply room. So, you can imagine the noise and traffic. Specifically in the evening. We didn't get turn down service the 1st night and we inquired about it because our friends got it but we didn't. We didn't see a coffee machine in our room because our friend's machine was on their countertop, so we purchased coffee and tea the 1st morning. Found out it is hidden in the cabinet and when we tried to use it, it didn't work. The front desk told us they would bring a small fridge to our room, but that never happened. Ritz offers guest robes/slippers, but our room was missing slippers. The room phones did not work (neither of them). So, when we ordered room service or had to get something we had to call from our cell phone and then be transferred. The list goes on and on. It's all the little things you pay for and expect from a Ritz. The staff was exceptional not the stay.
- 5/5
Great hotel
- 5/5
Great hotel
- 5/5
! Nice view! I love that we were connected to the galleria. The staff was excellent. Will visit again.
- 5/5
! Nice view! I love that we were connected to the galleria. The staff was excellent. Will visit again.
- 5/5
It is the Ritz Carlton.
- 5/5
It is the Ritz Carlton.
- 5/5
Great service amazing room.
- 5/5
Great service amazing room.
- 5/5
Beautiful hotel. Wonderful and friendly staff. Delicious food:)
- 5/5
Beautiful hotel. Wonderful and friendly staff. Delicious food:)
- 5/5
The Spa. We met 2 amazing staff members , Ms Vefa and Nema in the Spa . Extremely polite and professional The parking elevator was out of service and they are on the 6th floor .
- 2/5
The hotel offered a $50 credit towards food and beverage for the inconvenience. We've stayed at many Ritz properties before and this room was by far the dingiest. Old cracked caulk in the bathroom and overpowering smoke smell was more akin to an airport hotel than a supposed 5 star property. Extremely disappointing.
- 2/5
The hotel offered a $50 credit towards food and beverage for the inconvenience. We've stayed at many Ritz properties before and this room was by far the dingiest. Old cracked caulk in the bathroom and overpowering smoke smell was more akin to an airport hotel than a supposed 5 star property. Extremely disappointing.
- 5/5
The staff was very friendly.
- 5/5
The staff was very friendly.
- 5/5
I enjoyed my two night stay . I had the opportunity to visit the Spa for a hot stone massage and it was very enjoyable . The steam room /sauna in the spa could have been bigger and was a little crowded but other than that the spa was an overall good experience . Friendly hotel staff !
- 5/5
I enjoyed my two night stay . I had the opportunity to visit the Spa for a hot stone massage and it was very enjoyable . The steam room /sauna in the spa could have been bigger and was a little crowded but other than that the spa was an overall good experience . Friendly hotel staff !
- 5/5
Everything Nothing
- 4/5
Had a great time
- 4/5
Had a great time
- 5/5
The only thing that we disliked about our stay was the bathroom was extremely cold. There was no way to heat it up and the marble floor didn't help, it was freezing.
- 5/5
The only thing that we disliked about our stay was the bathroom was extremely cold. There was no way to heat it up and the marble floor didn't help, it was freezing.
- 5/5
Suburb customer service by staff members. 10 out of 10
- 5/5
Suburb customer service by staff members. 10 out of 10
- 5/5
Wonderful!
- 5/5
Thanks
- 5/5
Thanks
- 5/5
Thanks
- 5/5
Bill at the check in was very professional. I have stayed at Ritz many time but so far Bill was the best.
- 5/5
Bill at the check in was very professional. I have stayed at Ritz many time but so far Bill was the best.
- 5/5
!
- 5/5
!
- 5/5
love hotel
- 5/5
love hotel
- 5/5
love hotel
- 5/5
love hotel
- 5/5
Great experience
- 5/5
Great experience
- 5/5
Nice
- 5/5
Everything great! Only annoying part was no free WiFi. Spending that type of money, WiFi should be a courtesy.
- 5/5
The staff was very helpful top notch!!!
- 3.5/5
No sheets for the pull out sofa bed.
- 4/5
Could never get WiFi to connect to Phone or Laptop.
- 3/5
Welcoming part was poor for a Ritz! Had to find my way to the check-in area, and the ladies there were not very friendly...
- 5/5
Will return truly enjoyed my time there Very convenient to the 495 NoVA corridor
- 5/5
Such a great property
- 5/5
This hotel is always perfect and comfortable. I stay here often and it feels like home when I'm on the road. The rates are increasing and it's disappointing!
- 5/5
Smooth check in and stay, our neighbors in next room were a little loud, but overall a great stay as always
- 5/5
I love this hotel great location and long time employees know you and go above and beyond to please you . Very hard to find in today's environment
- 4/5
The stay was amazing. Staff was pretty nice and cool. Some of the guest didn’t seem too friendly but I get that because of my skin color. Overall stay was great but I will choose another location.
- 5/5
A great place to stay if wanting to be close to DC. We visited the area for the Marine Corps Marathon and had a very enjoyable stay with the kids. There were many amenities for them such as the pool and a movie night. The staff was very helpful with giving us DC based recommendations.
- 5/5
This hotel is very nice, in a good location, with an amazing warm pool and service, clean and safe and in the area with a lot of events, close to the Lantern festival, shopping malls and a lot of other restaurants that are in a walkable distance. Staff is awesome! 5 stars in any way😀👍
- 5/5
IT IS THE RITZ CARLTON, THE STAY WAS ABSOLUTELY FANTASTIC. EVERYTHING ABOUT THE STAY WAS FANTASTIC, IT WAS BEYPOND FANTASTIC!!!
- 5/5
Time here was amazing
- 4/5
We had a bit of an issue with check in. I had called in advance and there were supposed to be notes on the account. It worked out eventually with Jennifer at the front desk. She was able to move us to another room.
- 5/5
Excellent experience.
- 5/5
No
- 4/5
Nice hotel but overpriced for the caliber of accommodations and amenities. Small matter but you would think a Ritz property would have a better grade of toilet paper - it was generic like you would get in a Holiday Inn. Also clerk at the front desk tried to charge me for the complimentary parking included in my reservation; thank God I kept the e-mail from 6 weeks ago when the reservation was made so I could prove that parking was included.
- 5/5
We enjoyed our stay very much. Everything was clean, peaceful and fresh. We had a beautiful view towards the city. The aromas and aesthetic of the hotel was comforting as well. The holiday decor was classy and unique. We will definitely be back.
- 5/5
L
- 2/5
We stay in this hotel every month and lately it was such an unpleasant stay :(
- 5/5
Amazing from check-in, vallet, room service and dine in
- 1/5
My key did not work, the TV did not work they put me in an connecting room with a family with two small kids next door I could hear them zipper their suit cases they were up till 11 pm loudly and up the next morning at 6:30 am .. not their fault o have 4 .. never should be in that room than getting my receipt a nightmare still don’t have it .. and food was not great second time on 1 month eating there .. sorry
- 4/5
I say there a few nights earlier and there was two bottles of litter on each side of my bedside however when I stayed there the other night I did not see any bottled water except for a $10 bottle of premium Fiji water. In order to fill the coffee machine I had to open that bottle. Later that morning as I was tying my shoes together and sitting on the couch and I had a vantage point to see underneath the coffee maker and see that there were bottles of water under there. I find it a little deceiving that they place them out of sight
- 4/5
Property is centrally located.
- 5/5
Everything was great and the customer was amazing!
- 5/5
The Ritz was very nice! I booked a weekend stay to engage to my fiancé. I hired a photographer and unfortunately, an employee at the hotel would not allow the photographer to take photos when I’ve paid thousands on thousands of dollars to make this perfect for my fiancé. They could have allowed 5 minutes for pictures. They also accidentally threw away our Eddie V’s. We still loved our stay and the spa and most people were really great towards us. Thank you.
- 4/5
Nice stay
- 2/5
It was an ordeal to check in problems with the reservation the rooms were not that clean just not the experience we remembered previously
- 5/5
Perfect for a romantic getaway!
- 5/5
I recently had the pleasure of staying at the Ritz-Carlton, and I can confidently say it was an unforgettable experience. From the moment I arrived, the staff made me feel welcomed and valued. Their attention to detail and commitment to exceptional service were evident throughout my stay. The room was beautifully appointed, offering stunning views and luxurious amenities. The bed was incredibly comfortable, ensuring a restful night's sleep. I also appreciated the thoughtful touches, such as fresh flowers and a complimentary welcome gift. Dining at the hotel was a highlight of my visit. The on-site restaurant offered a diverse menu, showcasing exquisite culinary creations. The ambiance was elegant, and the service was impeccable, making every meal a delightful experience. The hotel’s facilities, including the spa and fitness center, were top-notch. I indulged in a relaxing spa treatment that left me feeling rejuvenated. Overall, my stay at the Ritz-Carlton exceeded my expectations in every way. I can’t wait to return and highly recommend it to anyone looking for a luxurious getaway. Thank you for an incredible experience!
- 5/5
Great location and great restaurant
- 5/5
Everything was fantastic
- 5/5
Friendly staff
- 4/5
Beautiful property and staff was superb!
- 5/5
Overall great experience, highly recommend.
- 5/5
clean and friendly staff
- 5/5
Beautiful property and check in was perfect. Very sweet representative and he gave us the highest level with the best view that he could as it was my birthday. I love that this location is attached to the Galleria and we went to Maggianos for dinner. We only stayed for a night, wish it could have been longer but we did also take advantage of brunch at the hotel, which was very good and just a quick elevator ride.