Best Western Riverside Inn

Safe, easy parking. Friendly desk staff. Room was clean. A/C worked great!

Rooms are clean and cool but there is no elevator. There are vending machines for soft drinks and snacks. The buffet breakfast is good and filling, with fruit like oranges and bananas and waffles as well as scrambled eggs and biscuits with gravy. Main restaurants are in downtown Macon, about 3 miles away. Adequate for 1-2 nights but not for a longer stay.

Convenient location.

Good

We always enjoy staying here. It's always perfect..

Everything was wonderful

The room was old but still ok. Breakfast was good. The air conditioning rattled, that is our only complaint.

staff outside area

Very comfortable, clean and secure. Pool was lovely and breakfast was nice. Other residence were playing very loud music at the pool which had quite offensive language in it, not great for children around.

Exceptional

Passable

Exceptional

The staff were friendly from the moment you walked through the doors. The room was very clean and inviting. There was easy and free parking in a safe area. The full buffet breakfast was fabulous. We will definitely stay with them again.

The room was clean. But the best breakfast around

Exceptional

It was a great location. A quiet sleep, a large room, and breakfast came with a room. It was better than any we had had on the road for two weeks! The staff was very, very helpful! They also had a clean quiet pool in the courtyard and we enjoyed dipping in it, in the warm evening. Great stay!

Quiet and clean

Breakfast was very good. Initially, our room was next to a guest practicing his musical instrument. Rather disturbing. Then moved because my sheets weren't very clean in our original room.

Very good

it was good location and staff

Good place to go on a budget

Best complimentary breakfast ever! Beds are comfy, rooms are clean. This is the best place to stop and get some sleep on the way through from indiana to Florida! After last years stay my daughter requests the “breakfast hotel” when we are planning a trip. The sweet woman working the breakfast area is a gem as well.

Floors were nasty

Clean rms. Friendly helpful staff

was very good. The hotel was a good value for the price.

Very clean. Not a lot of options for breakfast. Did not really like the location of the hotel, but other than that it was a good experience!

We checked in late but was a comfortable place and the breakfast was delicious just amazing. The lady was working to keep the breakfast hot and fresh. Definitely recommend

This is an older property but it was very clean It had engineered hardwood flooring which I loved for cleanliness. It was up to date in every way needed to be clean & comfy but had the feel of a vintage 80’s hotel room. The most friendly staff. It was well monitored and as a woman traveling alone, I felt very safe. The value for the service and cleanliness was excellent. I have paid more $$ for newer nastier stays

Was a nice overnight stay for me and my 2 pets. Room/bathroom was clean.

Superb

Good

Great service and super clean. The breakfast was fantastic!

Perfect

Luggage cart near our room. Nothing

Everything! I couldn’t believe how clean and nice it was for the price. And very close to the Macon hospital! Mom had surgery and this hotel was a huge blessing. Nothing.

Very good

In & out trip but clean & employees were kind. Older units but have been updated & are well maintained, especially for the price.

Good for one night stay!

It was about $20 less than other hotels in the area. We didn't use the pool. It looked fine. It seemed like you could relax there. .

Little out date but clean & comfortable. I didn’t have anything I didn’t like.

.

We only stayed the night while traveling through. The place had a funny smell. Room felt dark and damp, we arrived well after dark. From the window we could see the outdoor pool and it looked nice. Breakfast was just meh; lots of options but it was all just ok, we decided to grab breakfast on the go out of town. Person at the front was extremely friendly and helpful.

Superb

The room was very clean, breakfast was good and the staff was professional and very friendly. Nothing

Very friendly staff personally thought beds were comfy Bathroom was small

Great breakfast! Pretty clean

The Front Desk Clerk was very friendly and helpful upon arrival. She explained where our room was by using a print-out of the facility, and told us to help ourselves to coffee in the Lobby. She also scheduled us a wake-up call. As added perks, they have a pool and Free breakfast. This facility is a little upscale, but the price is reasonable. Our stay was very calm and peaceful. Thank you, Best Western.

Exceptional

Breakfast was so-so. We went down for breakfast about 45 minutes before they stopped serving it. There were no pastries of any kind, the yogurt machine was out, and the sausage links were all gone. I did like that they had various fruit toppings for the waffles. It wasnt really a bad stay. I just expect more from the Best Western brand based on past experience and the cost. I would probably stay somewhere else next time.

The breakfast was great the attendant was very courteous and polite. Parking spots was plentiful . All of the staff was super nice! The rooms and hallways were really clean and well maintained.

Close to the Macon City Auditorium for concerts. Has a nice pool, friendly staff and a good breakfast buffet. Could use a little updating but not in poor condition. This is my third stay and I never have any issues.

The king size bed room was large and bathroom was ok. The bed was comfortable and quiet area. Plenty of parking for large moving trucks which we had.

staff were great

breakfast wasn't too shabby did a very nice job with the gravy & bisquits

Clean and friendly staff. Good location. Nothing

Good

GOOD LOCATION.CLEAN ANDQUIET ROOMS. EXCELLENT PLACES TO WALKMY DOG.

Staff was all very nice. We enjoyed the pool and breakfast! It was just what we needed for a one night stay.

Great value and very nice

Good

Was clean, and the breakfast was good Nothing really

Was clean, and the breakfast was good Nothing really

Very good

Breakfast was nice! Very friendly attendant..great selections...clean Room was very damp, sheets and clothes felt very damp. Bed sheets very lumpy, wouldn't stay on.

Breakfast was nice! Very friendly attendant..great selections...clean Room was very damp, sheets and clothes felt very damp. Bed sheets very lumpy, wouldn't stay on.

Super friendly staff. Clean room.

Super friendly staff. Clean room.

The property was great and met expectations.

LOL Absolutely the smallest bathroom I've ever been in. It was clean but VERY small. It's an older hotel but very well-maintained.

Good

Exceptional

It was an older building, but for the cost it wasn’t horrible. The furniture was good, but the room needed a new coat of paint. But over all, did alright. Food was great.

Our room had bugs all over the bed including in the pillows.

Clean and breakfast was good Nothing to complain about

Smelled like sewer when we walked in. The room did not seem to cool but they did move us to another room. Facility needs some updating.

Very good

The room was immaculate and the staff from the front desk to the lady that worked in the breakfast area were so kind. N/A

Exceptional

Pleasant

The bathroom was also clean, but was maybe the most crowded space in the room. The toilet paper dispenser was located way underneath the vanity, which was awkward to reach, but manageable. The water pressure was AMAZING and powerful, so much that it was almost too much for the tub drain. I return to Macon bi-annually for this same tournament, and will be staying here again.

Best and largest breakfast ever! Location is east access but not best part of town.

Good

Love the place. Love the location. Kids love the pool. Staff is always nice and helpful. Ms. Francis is the real MVP. She always makes a good breakfast and makes sure everything is stocked and ready to rock. Will be staying here again. The gym needs new treadmills. Wish the back porch lounge was open, but I know that has nothing to do with the actual hotel.

Good

Exceptional

Exceptional

Definitely not worth the $100 price we paid and there’s no way it deserves a rating as high as stayed on Expedia.

Room and bathroom had good space. Breakfast closed a little early.

Facilities, breakfast, employees

Everything was fine. From start to finish. Friendly staff members. Room was clean. Bathroom was small, but that was okay. The do not disturb sign was dirty, so I never touched it. Overall, the hotel was located in a convenient area with restaurants and gas stations near by. Would stay there again.

The outside They put us by this couples with kids and they scream all night long and when you're trying to sleep you can't

I slept in, very comfortable and quiet stay. Me and my husband enjoyed and it was like central location to alot of restaurants and shops

Toilet did not work and there was a literal party in the parking lot with teenagers and loud music and voices till 3:30am+ and our room seem to be right in the middle of it. Stayed the week before and everything was great. Just a complete 180 of the previous stay but we got through it with out incident and had to go to front lobby to use restroom.

Hotel is decent. Parking felt safe. Breakfast was good but not a lot of variety. The entire staff was very polite and helpful. I will stay there again if I come to the area. Thank you.

Passable

So inviting and pretty! Wood floors so great with pets! Breakfast was stocked.

Good

There was a line to check in at 10:30pm. But the lady Mame I believe was her name was so kind and treated everyone the same, with kindness and respect. The most gracious host.

Linda Higgins

I was please the room was clean, nice TV, and they Only Charge $20 for a dog to stay. I would stay there again

I was please the room...

Excellent breakfast - much better than the breakfast served by Residence Inn. Pet friendly hotels with rate of $20 per pet. Found this very reasonable. Facilities in great shape. Very friendly staff. Exceeded my expectations.

So inviting and pretty! Wood floors so great with pets! Breakfast was stocked.

Excellent breakfast - much better than the breakfast served by Residence Inn. Pet friendly hotels with rate of $20 per pet. Found this very reasonable. Facilities in great shape. Very friendly staff. Exceeded my expectations.

Thank you for a wonderful evening and the stay was pleasant.

Breakfast and parking was great, room was clean.

Gym equipment was faulty. Vending machines were faulty.

The mattresses were horrible I could hardly walk when i got up. Back hurt so bad I had to sleep on my pillows. Mattress had squeaky metal springs. Did not eat breakfast. Room was clean, parking was nice. Sketchy area. Loud noises at night.staff was great.

Did not eat breakfast, parking was great

Good location, friendly staff, excellent breakfast.

Good location, friendly staff, excellent breakfast.

Pet friendly and very nice pet area

Pet friendly and very nice pet area

We didn’t get breakfast, everything was good. The beds were very uncomfortable. But overall it was good

The room was clean. Nice selection for for breakfast foods. Staff was very nice. Just be aware that there is no elevator for the 2nd floor rooms..

Amazing place, would highly recommend!

Our stay was very good

Breakfast was good and staff were friendly. Old furniture. Needs to be upgraded .

Breakfast was good and staff were friendly. Old furniture. Needs to be upgraded .

Me too didn't I have let

Breakfast was great. Breakfast lady excellent. Friendly and kept area clean and well stocked. Room clean and comfortable bed. Staff great. Would stay again.

Staff was friendly and helpful. Everyone was very clean and quiet.

breakfast was above the norm. room was quiet and clean

Room was clean and sizeable. We were in a pet friendly room but were put on 2nd floor, was impossible to get dogs in and out. Pet friendly rooms should all be on 1st floor with outdoor entrance (which this hotel offered and I requested). Also, we had neighbors in the room to our right that had a party until 2am (loud music and singing). We needed to b out by 7am for travel. It was a really terrible stay. Hotel was not very accommodating to our circumstances. We will not return to this location.

Good

Room was clean and sizeable. We were in a pet friendly room but were put on 2nd floor, was impossible to get dogs in and out. Pet friendly rooms should all be on 1st floor with outdoor entrance (which this hotel offered and I requested). Also, we had neighbors in the room to our right that had a party until 2am (loud music and singing). We needed to b out by 7am for travel. It was a really terrible stay. Hotel was not very accommodating to our circumstances. We will not return to this location.

Check in staff unfriendly and unwelcoming. Room was nice, breakfast was good.

Now they are claiming the hotel NEVER canceled the reservation, and when we called the hotel back, we were told there are “no notes in the system” and apparently no record of the conversation at all. Trying to resolve this with Hotels.com and the hotel has been a nightmare. Multiple calls, being transferred around, language barriers making communication extremely difficult, endless “so sorry for bad experience” responses, yet absolutely NO actual help or accountability from either side. The hotel says it wasn’t canceled, Hotels.com says the hotel never notified them, and meanwhile the customer gets stuck paying for a room they canceled TWO DAYS EARLY in person. Beyond the cancellation issue, the stay itself was not pleasant. The beds were hard as a rock and incredibly uncomfortable. The bathroom was so tiny you could practically touch the door while sitting on the toilet. You had to walk to another building entirely just to get breakfast. To top it off, the toilet clogged during our stay and nobody could bring it until the next morning. Don’t stay here!

Very good

Clean, friendly staff, quiet and great breakfast

It was fine for what it was

Superb

Breakfast and location. Near the park and freeway. The gym needs fixed or taken out.

Very good

Breakfast and location. Near the park and freeway. The gym needs fixed or taken out.

Very good

Clean and quiet. Only problem was I popped some popcorn in microwave and door would not open after popping. Had to go out for a snack. NO snack machine at hotel.

Location Tired and needs updating

Location Tired and needs updating

It was close to downtown and lots of places to eat. I loved everything.

It was close to downtown and lots of places to eat. I loved everything.

Staff was friendly Building E is remote; far end of property with only one entrance/exit by car. If it is raining, a long walk through hallways to lobby or dining area.

They have designated pet rooms with hardwood floors! Everything was great.

Staff was friendly Building E is remote; far end of property with only one entrance/exit by car. If it is raining, a long walk through hallways to lobby or dining area.

Superb

Clean room, good breakfast, convenient location.

Great Breakfast

We were very impressed! It’s an older hotel but was in excellent condition. It was well maintained, clean, comfortable, and the breakfast was wonderful. You get a big bang for your buck! 👍

You need an elevator for senior citizens.

The facility is older, but well maintained. There is no elevator. The pool is empty and the workout facility need some equipment upgrades. It's a great clean place to crash and the breakfast is good.

Clean, well staffed and maintained hotel. The breakfast was better than average. All staff were friendly & helpful. We would definitely go back again

Very clean room. The first room they gave us the shower water didn't work but the front desk staff gave us a different room, no problem. Breakfast was great, good coffee!

Very clean and great for a fast sleep

Nice hotel very pet friendly with a lot of green space for pets and walking distance to restaurant. Friendly breakfast staff! N/A

Such nice people and a convenient location. Thank you.

Older building but who cares about a little age when the location and parking were spot on - couldn’t beat the price points - had to drive to get downtown for dinner but that wasn’t a problem. Very close to Amerson River Park - a must see/walk

Everything was good ?

N/A

Clean and comfortable room, hot breakfast with fruit, juices, coffee, grots, breads and jams, gravy, waffles... Easy close parking to entry doors. Very friendly staff and fast check in. I'll definitely stay there again for my Macon trips.

There was plenty of room for us to bring the fifth wheel camper into the property and it was very safe. The bed was comfortable and breakfast was very good as well!

ok

Everything about the property was great only thing was the pool was closed for renovation

This place wasn’t new and sparkling but it was clean and comfortable and the set up for bringing a dog couldn’t have made things any easier.

Breakfast was great. Huge variety.

The room was clean and the bed was comfortable, especially for the price. We were going to a concert at the Macon Auditorium and was less than 3 miles away. The breakfast was okay, staff was friendly.

Affordable, clean overnight stay

Very nice. I liked the fresh floral smell everywhere. Rooms were clean. Staff very friendly.

Outstanding breakfast ... Great location All was good

Super clean and very nice for the cost. Would stay again absolutely!!

The staff was absolutely amazing! Not a thing

This is an older hotel that appears to be kept up. there are some worn carpets but it was clean. Room was clean, air worked well, bathroom is small but can be worked around. Staff was very friendly and breakfast was warm and well stocked. I believe it was a good value.

Excellent friendly staff that assigned me a room close to my car so I could easily unload and load up my cat and belongs

We love to stay at this Best Western and we always do when we travel to Florida. The room was exceptionally clean and the check in was easy. The reception staff was welcoming and cheerful. Our favorite part is always the breakfast! The food is excellent! I always love their biscuits and gravy. But the best part of breakfast is the "breakfast lady". She has worked there a long time and prepares the food, ensures you have everything you need, and is cheerful and friendly! The dining area is spotless and beautiful. Thank you so much for an excellent stay! Nothing.

Would stay again

I stayed in this motel 9 weekends in 1998. It is still a clean and comfortable motel. The property is very nice and clean. I will be staying again if I have to be in Macon.

Breakfast was good and the lady setting it up was very nice

Amazing and clean!!! Breakfast and staff making were amazing!!!

We stay here every time we travel south. It’s perfectly located. Great breakfast too.

The property was very caring for our dogs. It was very much appreciated!

It was clean, but the property needs updating — some just cosmetic, a lot of minor repairs. The breakfast area was well laid out, but the hot water dispenser for hot tea was too high to safely use. The staff was very good.

Very pet-friendly environment. Friendly and responsive staff. Clean room, great amenities and wonderful breakfast.

Nice

You can't beat the price. Room was clean and comfortable. Would stay here again.

Parking was great with plenty of spaces. Everything was great. Was just a shame that the pool was closed whilst webwere there.

Comfortable stay for a long road trip. Breakfast selection was good also.

Bath was so small, had to really maneuver to close the door.

Room was clean great options for breakfast

Room had Bed Bugs

I always use this hotel when I come to a concert I. Macon.

Clean and quiet

V

Room was clean and front desk employees were very nice

I would stay here again.

Missed breakfast

The breakfast was delicious! The biscuits and gravy was the best.

Breakfast great

Absolutely

There is as a nice continental breakfast. The room was fine but the floors could have been cleaner. No good places to eat dinner nearby.

Breakfast was good and convenient, room was clean and in good shape. Would definitely stay again!

Great breakfast. Staff were friendly. Clean and a Good value

Yes breakfast was fresh. Room was clean parking was good. Mattresses in the rooms were bad but the staff were soooo nice and the breakfast was fresh and hot.

I was so impressed with this place for the price. Ice cold a/c, dark enough to sleep the day away, SO QUIET and super clean given the age. The bathroom was very clearly newly renovated; I even took a bath! Front desk staff couldn’t have been nicer and plenty of food options surrounding.

Plenty of parking. Great location!!!! Reasonable prices. Friendly staff. Never found an elevator. Breakfast room was so full there was no place to sit so we left.

We did not eat breakfast. Parking felt safe.

Staff was friendly (front desk, Ms Francis from breakfast), the breakfast was sub par offerings, the hotel is run down, our water pressure in our room was practically non-existent.

We were very pleased with our stay. Very clean, staff was exceptional, breakfast was very good. Would return to this hotel again.

Everything was clean, 55" TV easy to operate and maybe new, warm welcome throughout the stay. Argan Amenities. Water pressure no problem. Bed outdated. Would stay there again for the price. Historic district a short drive.

Overall the hotel is nice

Where to start. No pool - wasn't aware. No secured WiFi. No elevator. Dogs all night long. Trains all night long. Lounge/rest. Closed - wasn't aware. Had no idea of the $50 gift card as wasn't asked at check in if members and offered it, went the next morning n was told too late since we checked in the night before. Hotel is a mess but the staff was nice

Clean environment, great staff! My only complaint is that breakfast ended at 9:30 on the weekend.

Good value

Parking was fine but we had to deal with a barking dog during the night and the breakfast didn’t offer eggs and had insufficient seating.

Menu was fresh but lacking yogurt

Good for the price

Shower curtains were dirty, overall room seemed clean but tv stand was broken

It was clean and in a safe area. Outdoor pool. Lounge was closed for renovation

The lobby was very nice. However that did not carry through into the hallways and rooms. They were both in need of updating. The rooms we however clean and comfortable and the breakfast was good.

Clean room, comfortable beds, friendly easy check in. Good location for us. No complaints. Great value.

Safe clean and well run property with ample parking. The closest such hotel to downtown Macon.

The parking was easy and safe. The staff was nice. It wasn't the most clean but it wasn't the highest priced either.

Great stay for the price. Staff was friendly, and the room was clean.

All good

Yes everything was nearby

This is a nice place to stay for the money. I was very impressed and enjoyed my stay.

Front desk clerk was on at 9pm and 9 am and very polite, warm and professional and competent. Zero issues checking in. The rooms are divided amongst the property by sections A-E, each section having ample parking near the individual access doors and probably cut down on overall noise of guests in and out. We were in D and there may have been an elevator in the lobby area but did not see one in the section of rooms, at o my 2 floors it is not necessary but does mean you will likely hike the flight with luggage. Not complaint,just info.

Well maintained hotel. Room was clean, easy parking and the complimentary breakfast was good. Will stay there again.

Everything was great

Everything was find except for the noises kids running up and down the hallway

I traveled alone driving from Florida to Missouri... i felt safe and the BEDS WERE GREAT ... woke up to a tornado siren but that's mother nature.. definitely would stay again

Yes they were welcoming to pets but Expedia did not let them know we had pets so there was no king rooms available. We ended up with a queen room which is not as comfortable for us.

Hotel. Clean and very professional staff. Comfy bed and delicious breakfast

Good complementary breakfast Ice machine out of order/ hallways old musty and in need of repair. Bucket in hallway to catch the water dripping from the ceiling. Room was halfway updated. New beds and tv but bathroom was old and in need of updates.

Nice stay, clean room, not noisy and breakfast was good. Had a bathroom door that couldn't close and bathtub drain backed up during showers in the morning..both reported to front desk and they were apologetic. We would stay again.

Rooms were very clean and the staff was very polite and professional

Room was clean. Breakfast was good as well. Would stay again.

Friendly staff, clean rooms and great breakfast!

Room and Hotel was very clean. Employees were very nice. Pretty good breakfast for a hotel.

Roma's claim well, furnished, breakfast is great, nice amenities

It was clean and comfortable

Very clean, assemble, and breakfast is awesome! Staff friendly and helpful.

Staff was friendly, rooms were spotless, beds slept great. Will stay again when visiting in Macon.

The staff was amazing! The room was clean the bed was soft. I will be staying again!

Room was very nice and room was just recently updated. Staff was very friendly.

It was a fine stay no problems from check in to check out, and for the lady that was running the breakfast area I give her five star. Who was a very pleasant experience.stars

Staff was very nice. Room was clean & comfortable. Bathroom was a little small/ tight. We did have an issue with the couple in the room next to us fighting and yelling for a hour or so. Called the front desk and the issue was resolved within 10 minutes.

Staff/Ownership and price is why we always stay here when in Macon.

The room was nice & clean. The room was equipped with everything I needed. I stayed for two nights. It was quiet & peaceful.

Everything was great

Hotel in general was very clean. Breakfast was one of the better ones we’ve had.

The room was clean and warm. Check in and out was easy and quick. The bed was comfortable and the sheets were clean. I will be back!

Nice place

It was an extremely clean room. Great service

Great stay and friendly safe

Staff was great. We ended up staying a 2nd night, but couldnt get the room for the same rate. Had to pay more money, which was very disappointing.

Yes

Everything was great. I also asked for a late check out, for 1:00pm. They accommodated me!

Clean room breakfast was very good. Bathroom was too small barely enough room to turn around. Toilet 2 steps from door. Definitely need a bigger bathroom.

Marquita was great to talk to at the front desk. She was pleasant and knowledgeable of the area. Room was clean. Lobby was beautiful.

Wonderful staff! So clean and great breakfast.

Fresh breakfast, wonderful staff, quiet!

Great breakfast, wonderful staff

N/A

Excellent value and easy access to the interstate.

Staff was very helpful.

I didn't attend breakfast, I slept yntil checkout. The room was nice and clean. I enjoyed my stay.

Great for overnight stay!

Breakfast has a nice variety of hot and cold items. Lady who oversaw it was very nice and helpful. Area was clean.

No elevator for my 88 year old mom who has difficulty climbing stairs. This gave me a reminder to not book in the future. But will highly recommend as pet friendly.

Clean room staff

Staff is very friendly. Rooms are very clean. Easy check in and out process.

Wonderful

Clean comfortable and friendly. Will definitely be back.

The rooms were clean and the beds were comfortable. The staff is friendly, and the environment feels safe and secure.

Good

Room was clean...front desk clerk was absolutely amazing! Best check in and customer service ever!!

Staff very courteous and helpful. Our room was clean, bedsheets and towels were very clean.

Clean room, great staff, I love it here. Will return.

Friendly staff, nice crib provided. Breakfast was excellent.

The first room was very musty smelling had to move and when I turned on the heat in the second room the odor came back. The bed was very hard. Mold around the top of the bathroom sink ring. Was late and tired just kept the heat off needless to say won’t come back again.

Room is clean

Stinky. Dirty water. Rude staff.

12/29 received another charge from same hotel for $58.90. Went to front desk to discuss but no one available.

Great

Clean room and cozy stay with the pup and family. Breakfast was great and checkin/out was a breeze.

Clean and cozy room to stay the night with the pup and family. Yummy breakfast too.

It was clean. And good for pets.

Fast check in, nice staff.

Nice & clean

Clean room, comfortable beds, friendly staff and a great breakfast buffet!

Everything was nice except no elevator in a two story building.

Convenient to Interstate. Good area for dogs. Clean room

Breakfast was good and plentiful. Staff was very friendly. Nice grassy area for our dog. Convenient location. Clean room.

We got two rooms, adjoining. They were clean, the beds were comfortable, and the clerk was pleasant and very helpful. The breakfast was very good, too.

Very Good Place

Great breakfast staff.

Rooms need renovation. Also bed smell inside

Room was dirty, and heat didn't work!!!

Receptionist was friendly and room was clean.

The staff was very pleasant, the room was fantastic and clean and the breakfast was delicious! We would come back again!

Staff was great. Room was a bit threadbare.

Did not have breakfast but all of the other tons in and with the hotel and employees were great.

The room as old but everytime still worked

My room was so clean, and each staff member I met was courteous a very caring.

Front desk staff was very nice; room coffee could have been stronger; room a bit outdated, but comfortable. We slept very well.

Clean, inexpensive, nice people.

Breakfast was plentiful and the staff was so helpful! Everyone was friendly and courteous, from the front desk to the housekeepers. The price was unbeatable!

I did not stay for breakfast

Not near much if anything- but I did find Amerson River Park which was gorgeous

Clean room, friendly staff, nice amenities

Pleasantly surprised with my stay. Was going with the cheapest option in the area since it was a quick, overnight trip, but everything from the front desk, to the room, to amenities surprised me. Best continental breakfast I’ve ever seen that wasn’t a 5-star resort. Staff was very friendly and accommodative. Absolutely Nothing bad to say! Thanks!!

Clean and tidy. Staff was great. Didnt try breakfast.

Nice place, easy check in and front desk clerk very nice. Would stay again

Room was clean and aptly supplied. TV remote only worked for volume so we could only watch one channel, The Weather Channel. Other than that it was great.

Breakfast was great and well run by a very competent lady.

Room was clean, comfy bed, nice staff, enjoyed breakfast. All you could want for an overnight stay

The room was perfect. Clean and quiet. Highly recommend this motel. The staff was super friendly! The lounge is closed but hopefully they get it reopened.

All was very good. friendly front desk experience.

room was clean but bed was soft and HVAC was loud and hard to control.

Clean, spacious room. Pleasant staff members.

The accommodation was comfortable and the breakfast was just what we needed

Room ok.

Room was clean bathroom very small. Overall good experience. Breakfast was ample and lady working it very pleasant and continuously cleaning and preparing. No elevator to second floor

all of the above-clean, convenient ,good price

Clean room, comfortable bed, excellent breakfast, friendly staff.

The hotel is on the older side but the room was adequate for my stay.

We walked into a dirty room that smelled of cigarette smoke. Stains on the bed sheets, mold covering the bathroom ceiling and it looks like it has flooded because there was a waterline on the doors and walls that was cracked and peeling in places. The doors were especially rotted. Hair in the bathroom, dirt on the floors. It was shocking. We tried to switch rooms, but our other choices were just as bad. My daughter is asthmatic and suffered greatly because of the smoke smell. It was already 3am and we were so tired and there was no where else to stay. We slept on top of the beds without unmaking them in all of our clothes and left all of our luggage in the car in case of bed bugs. We didn’t shower or use anything in the room and got out right at daylight. Our dog was acting strange in the room and was very sick the next day. He died later that evening. We think he may have gotten into something that was on the floor in the room. It was an absolute nightmare and continues to be one.

Clean & easy access to I75

Will definitely return the next time we’re in Macon.

Yes clean room, quiet halls

Clean room, friendly staff, and no issues with reservations

It needs some deep cleaning and maybe air fresheners to help with the extreme musty smell in the guest rooms.

The hotel rooms had a very musty smell. Although they appeared clean, they did not smell clean. Beds were very hard and pillows seemed to have minimal filling. The breakfast was good and more than enough and the staff was very pleasant and welcoming.

The front desk was friendly annd check-in was a breeze. The room was clean and appeared wll maintained. Breakfast was great and the make-it-yourself waffle were excellent. The breakfast hostess was one of the nicest people I have ever met. BEST deal ever.

The staff was very kind! Room was clean and quiet!

The room was clean. The bathroom basin stopper is a problem. Plumbing over my head was beyond loud. I was on ground floor.

NA

great staff, clean room, good breakfast

All good. Room clean and spacious. Staff courteous and responsive. Great dog walking space.

Great options for breakfast, clean and cozy beds!

Staff at check in was great.

E erything was good. Clean and no noise at all

The lady that checked us in was great! We arrived about midnight so nice to have a friendly person that time of night.

Really am glad we stayed. We rented 2 rooms, they had a connector door (a lot of hotels dont anymore). Extremely clean, great breakfast food and area. Rooms are a bit dated but clean and nice. The price was awesome.

Room was clean and the staff were friendly and helpful. They also have a great breakfast bar in the morning.

Staff was excellent! Everyone staff member we encountered was very friendly and welcoming.

Yes

Only stayed 1 night. Was ok. Beds were comfortable … clean but bathroom very small. Great breakfast! Friendly staff .

The breakfast was very disappointing — there was hardly anything available, and what was offered was low quality. The room, especially the bathroom, was also not clean.

great front desk staff

For the price this is a good deal. But the walls and ceilings are thin and that allows noise in the room.

Awesome!

The list is too long I would just start with bulldozers take this place down to the ground level and build a new hotel... what a dump.... the worst part was I couldn't figure out the weird somewhat of a musty smell until I tripped over the floor tiles that were coming up and discover water damage from who knows how long ago that has the tiles coming up and just stinks of mold and mildew

Friendly staff. Very helpful.

Staff and amenities were excellent! The complimentary (hot) breakfast was a nice bonus to start our day on the road.

convenient location, nice clean rooms, very nice staff

Yes

The hotel advertised recent renovations, so my wife and I took advantage of a relatively low room rate as an incentive. As it turned out, only the lobby had been renovated; the rooms (or at least our room) had the same tired, worn-out look (and dank smell) as other Best Western properties at which we have stayed. Otherwise, there were dining options within a short driving distance, and breakfast in the morning was good.

The staff was so friendly!!!

Friendly staff. Clean room.

Mars was awesome at check in! Super clean and quiet in the room as well as the greatest court yard and pet area. Great stay!!

Amazing lady checked us in. Will go back the room is an older one and it shows but it’s very clean. The lights were even dusted !

Clean room, met requirements for an overnight stop heading south.

Room was pretty clean.A little damp . The staff was very friendly.Breakfast was superb

I didn’t feel there was enough variety for breakfast

Hotel generally in a bad area. Parking lot felt quiet unsafe at night. Rooms are dated and some signs of poor cleaning procedures. Beds not very comfortable.

room was old looking, not very clean. "patching" job done in the bathroom definitely did not do its job. would not recomend this hotel to others, wont be going back.

Mrs. Frances in the breakfast area was very efficient in making sure everything was fresh and hot. Will definitely stay here again. The rooms are clean and comfortable and the area is very safe.

I left my medicine bag in my room. When I called the hotel to check on it the young lady at the front desk was very friendly and helpful getting back for me.

I enjoy my stay but my shower would not turn on. The staff told me what to do but I was just running a little late to try it out

Nice hotel, nice staff.

Best hotel breakfast i have had.

The room and hotel was clean and the staff was very warm and helpful.

Always a good place to stay

Nice staff, great breakfast

Was in Macon to visit Allman Brothers museum and sites. Hotel was convenient to sites. Added bonus: near a riverside park. Quiet and comfortable.

Okay but smell in room was stale unpleasant

Rooms were clean and comfortable.

Parking felt safe… The decor needs updating

The breakfast could use better eggs and sausage. The fruit was fresh. But the coffee was not good. Parking was good. The hotel needs some tlc. The floors were curling in the room. The steps were unclean and wood on the sides needed a good washing and fresh paint. They looked like someone didn’t know what the were doing when laying the carpet. And the hallways smelled. And the room smelled so much I had to pull the covers over my head The bed was comfortable.

H

Parking was close to room, we had 2 dogs and the dog area was so convenient. The room was clean and comfortable

The room was clean. The AC was good. The staff were great. The breakfast was excellent. There was enough places for parking.

The bathroom and rooms were clean and fresh. I probably will keep this location saved for my next road trip north. Oh and their products have argan oil. Thank you!

Because the main parking is in the rear, it doesn't look open out front.

Room was clean, plenty of parking, room was a comfortable temperature.

No hot water🙃

Clean and comfortable. Good location with easy walking downtown. Happy hour food and drink specials were fun.

The breakfast was lacking: the yogurt from a dispenser was too runny, the white bread from a bag was of the lowest quality, the eggs and sausages were okay; orange juice did not taste good.

Very friendly staff and the breakfast is worth staying there by itself. A great place to stay if you're just passing through.

This was a one night stop on our way to Blue Ridge GA. It was clean and convenient to I75. Glad it was pet friendly. The $20 pet fee wasn’t horrible compared to others. Limited green spaces to walk my dog. Would stay there again.

Nice, clean, comfortable, etc

We had to change rooms 3x housekeeping is HORRIBLE. They need to be fired. Unreal. Thank God for Mars, the front desk associate she was Great.

Yes

Nice staff, nice hotel, hot breakfast

ok

Room was clean, the only small problem was the bathroom, every time we showered the water from the shower would spill from the side of the curtain to the floor, despite having the shower curtains drawn properly.

Rooms were cleaned daily, which is good. The air conditioner was held together with duct tape. There was an evening when all the rooms in our floor had no hot water.

Clean room. Quiet airconditioner. Good breakfast.

Clean

I was greeted pleasantly after arriving later in the evening. The room was decent for a quick overnight stay. The food options around are basically just an Applebee's but that worked for some quick apps before retiring for the night. This was a quick stay over in route to traveling to another destination, so it served its purpose. The complimentary breakfast wasn't too appealing, so I only opted for yogurt out the machine and a tangerine.

Good room for price, staff were very friendly. Food options within walking distance.

There is no elevator to the second floor 😞

Staff

The room was clean though it could use some updating. They provided a hot breakfast with variety including scrambled eggs, waffles, biscuits and sausage links. We will keep this Best Western in mind for future trips.

Hotel staff was super friendly.

The entire property is covered in roaches. Roaches were in the beds, on the counters in the bathroom, and crawling on our toothbrushes. The staff were incredibly kind, but management is clearly not taking their responsibilities seriously.

I was a great place to stay

Clean

I paid for 1 king accessible and we were also traveling with a small dog. We did not get a king. Was told they didn’t have a king available with pet. Then she announced loudly my room number and explained how to get to it. The hall carpet was dirty and torn. Bed was ok but pillows were flat. When I politely questioned all this was told nothing could be done.

Check in was a little slow

property was clean and safe.

Staff Mrs. Mayma was absolutely awesome

Mixed bag. Old but good price. Comfortable bed and hot shower. Good breakfast. Needs updating, but that would mean the price would be higher.

property was old, although appreciated the rooms without carpet when traveling with our dog. They do a good job with keeping the property a good place to want to stay due to the fact that it is clean and the staff is friendly and professional.

Large rooms, efficient friendly staff, clean rooms, all amenities available, convenient location, best hotel breakfast Ive had in years.

Na

Great roadside stop clean, friendly great value

The room had a musty smell and was on 2nd but there is no elevators. Looks like an old office building. Shame on Best Western!

The hotel staff was really friendly. I requested a 1st floor room, and they were very accommodating. The beds were comfortable, and breakfast was really good!

It

The lobby was nice and the rooms were decent, but getting from the parking lot to the room was gross. Breakfast wasn't great so we skipped it. There was also not much room to sit. It's in a sketchy area, but the back parking lot was walled off so it was somewhat protected. There were a lot of people hanging around the back door when we tried to enter. Hallways were dim and carpet is worn down. Bathtub was gross.

I saw several roaches and I have video of it

The staff was friendly. The room was nice. Very clean. The bed was comfortable. The hotel had a really good breakfast.

Breakfast was a 10!

Black mold in the room! But very friendly hotel staff and helpful.

The entire hotel smelled like curry. Absolutely disgusting.

The lady at check-in was super nice! She was also accommodating to changing our room to floor 1 due to our luggage...as the idea of lugging stuff up the stairs in drizzle...no thank you. Beds are comfy with 4 pillows!!!!

Night staff received complaints about dog barking. The night staff was too aggressive in handling the situation. I’m sorry but dogs bark. She acted as if she was going to drag me out of the breakfast room. I was also a paying customer. I feel like once she saw I was black, she treated me rudely and disgustingly. Don’t start an argument with your guess. Also, don’t put non dog owners with dog owners. They pretty much kicked me out. Lied that the dog was barking all night which she didn’t. Nice hotel, I didn’t enjoy my stay unfortunately.

Check-in was easy and the lady at the front desk was very nice. The hot breakfast was good. Sadly, the hallways smelled of old cigarette smoke, but the rooms smelled fine. Also, the beds were not very comfortable.

The breakfasts are great!

The food is OK toppings for the waffle. The breakfast area has an old smell to it so that area needs to be remodeled upgraded to enjoy the food that is being provided for us. Why we asked our will stay. The rooms are basic what we pay for we get cleans Quiet affordable. It’s convenience right by the highway two to three miles from foods spots to really choose from.

We use this hotel frequently for our trip down to Florida. It was convenient and economical. This was my first time using hotels.com to reserve a room and was upset when I was not on the first floor. However, I must not have read all the options to request that service. Steve tried to offer me a free gift, but I was tired and crabby and didn’t want to walk up any stairs due to no elevator. I learned my lesson to make sure to either ask if there’s elevator access or request a first floor room.

So I want to start off by saying the people that work there are kind and courteous at check-in as well as check out. Unfortunately the hotel is very dated, it could use a better cleaning and some definite updating. The walls are paper thin and you could smell people next door smoking weed as well as cigarettes coming into our room so I had allergies all night and the next morning. We didn't say anything till check out because we did not want trouble as it was a Saturday night and there were some people that did not look very safe saying there because you could tell they were very high. The lobby is very nice looking but the rooms are just really outdated, the sheets had holes all in them, the pillows are thin and cheap. When you walk down the Halls it will give you a feel of the movie The Shining. They are very stingy on towels in the room . The only vending machine on the first floor of two floors does not work correctly . Again the people that work there are great they were very apologetic for the night before and they said they were sorry that some people just can't follow the rules. I would not stay here again.

None

Pictures made it look nicer than it was in reality. The staff were excellent.it was clean but was just not the newest and nicest place I have stayed.:

Thank you

No elevator service, so if you have a lot of stuff to bring into your room, ask for the first floor--something I rarely do but wish I had.

beds were not made

Lovely pool and dog area in center

It was just ok we were traveling and tired the bathroom was clean but everything could have been cleaned better the room was dark the area around the hotel was maybe not the best it sufficed for the night

It was okay for a 1-night stay. But neighborhood is questionable.

N/A

Bed was comfortable and the place was clean and the breakfast was good

BEST VALUE FOR THE BUCK !!

Stayed here for the night with my wife & 2 kids over the summer. Quick & Simple place right off the Interstate we were traveling on. We stayed on a Saturday night & it was quiet--no crazy parties! Pool was outside, but nice. Large hotel w/ plenty of rooms. Staff was very nice & helpful too.

the room smelled musty, and the floor was sticky

Better than expected roadside stop. Well kept, but older property.

The hallway and hotel lobby had an odor. Also, went to get breakfast 5 minutes before they closed and we were told they were closing in 5 minutes and they didn’t have anything. Why have a closing time if you close prior to the closing time?

Easy to find - right off of the interstate. Check in/out was super easy. The complimentary breakfast was very good with lots of options. You can tell that this is an older hotel, but the rooms were clean. The rooms all had hard floors and NO carpet (which is good in my opinion). The beds were pretty comfortable. You can tell that they updated all the right things. I would definitely stay here again. Very good hotel for the price.

Pretty close to downtown. Nice pool. Good breakfast, with a well managed breakfast area.

Couldn't find a reasonable hotel in downtown Macon so we stayed here. It was fine for just a place to get some sleep.

The hotel was great. We stayed overnight on our way to South Carolina. The hotel was clean, pool was nice, breakfast was very good as well.

Super place, love the grills outside; the pool was a perfect location from the rooms

Grading off expectations.. For this priced hotel, I’d give it 5/5 stars..

No elevator, there’s a funny smell in the hallway, and the bathroom door has to be closed completely just to get into the tub, but other than that, is a nice place to stay

Safe, quiet and dog friendly with a nice dog park. Hot breakfast with a professional staff.

Good truck parking

Great staff, nice room but the dirty bathtub is unexceptible!!!!

This was a okay stay, I do not like how the $100 deposit fee isn’t told until check in with booking through Expedia but those things should be listed on all sights. My card was also charged the deposit but I was suppose to be a hold not an Authorization but over all the room was nice but I wouldn’t book again because of the deposit.

Tv remote did not work

Clean, comfortable, plentiful breakfast.

This stop absolutely horrible, the lobby looks presentable, but the rooms were nasty. There was black around all the door handles, spots splattered on the head boards, white stains running down the sides of the black bed skirts, bugs and spiders found in the bed and under the mattress. All this was found in literally the first 10 minutes we were there. We ask for a refund to be able to find a clean place to stay, and they were very agreeable to that. I’m not one that has to have the best of things, but please at least make them clean!

Room smelled of mildew. But we arrived really late and didn’t want to deal with trying to find another place to stay. In the morning we discovered why…the entire wall under the air conditioning unit was wet. It had exposed insulation and an exposed electrical outlet that was getting water on it. Completely unsafe. We told the staff at checkout and they didn’t seem to care. They just added it to their really long maintenance list. In hind sight, they probably already knew about this issue and it’s probably not localized to the room we were in because the hallway was extremely scented with air freshener to (probably) remove the mold/mildew smell.

Nice

This was a great place for a few nights. The staff was genuinely kind and friendly. The breakfast was great. Would definitely stay here again.

They accommodated our very late arrival with a smile and only charged a $20 fee to allow our dog to stay with us.

Convenient location

Great value. Management is doing a good job with this property.

From check in to check out, a great experience.

We got in late & left early, but the property was nice as were the staff.

Beds were small. Broken ice maker. No elevator. Curtain didn’t cover the whole window.

The outdoor pool is really nice.

Good for the money. Hotel is well maintained and has cute outdoor spaces. Room needed to be cleaner.

This property is fine, but our bathroom was not very clean. The strong smell of musk, like the shower curtain was left in washer too long, then was put in the dryer. The toilet was not very clean & It looks like they used a dirty rag to wipe the walls, & left straggles of somebody’s hair on there. On the plus note, their breakfast was amazing & the staff are nice.

Breakfast choices are excellent. Staff very friendly. It was quiet. Only issue was the hanger for bath towel in bathroom was at the top of the door. I couldn’t reach it. Other than that everything was great.

Clean, convient location. Breakfast was good. Only problem was ice machine not working in our building.

Arrived late to a terribly damp smelling room, very off putting, would not stay here again.

Clean friendly well priced! Would happily stay again if I had to stay in Macon. Pool looked good, breakfast was decent.checkin was fast and friendly.

Stains on comforter and hair in towels.

Very friendly and breakfast was awesome. The room was very clean. We would stay there again

Its a nice place. Good breakfast.

Color town lots of history

It’s a good budget friendly stay. No

Great breakfast!

It was a dated hotel with really friendly staff. There were some flaws such as the air conditioning needs updating and the beds could be a bit more comfortable but the breakfast was really good and it was clean enough for comfort. No ick. No bugs. It was fine for the night We visited the Ocmulgee Mounds while in town.

The only thing I did not like was the sound of the AC in my room.But in general,I really enjoyed the stay.Thumbs up from welcome and easy check in, to breakfast to easy check out.

Very clean, and quite