Rodeway Inn

Nothing Check in time and key didn't work 3 different times was ridiculous and put me right next to someone when there was plenty vacant

The room smelled so bad we had to get airfreshners..rug was gross i wouldn't walk on without shoes..and the biggest reason we booked there was the pool, which was green I didn't care for this place at all

It was okay There was no blanket just a sheet on the bed

The price

Exceptional

Bad

We were move to another room. In this room, the bathroom ceiling had a hole in it. The floors were not mopped, and our visit was very poor. At that point I requested to speak with manager. I was told he was not available. Not a great location.

It was ok, no jelly for toast! There were egg discs so I think they were real eggs. OJ was good. It was real. The room rug was sour, sour, Sour! That was awful. There was food in sink drain and on the rug. There was no blankets and the only reason I stayed was because the sheets were clean. There were no pillowcases! I used a clean towel on top of the pillow. I layed towels on the floor to protect my feet from bacteria of very sour rug that was mainly in front of only sink.

It was ok, no jelly for toast! There were egg discs so I think they were real eggs. OJ was good. It was real. The room rug was sour, sour, Sour! That was awful. There was food in sink drain and on the rug. There was no blankets and the only reason I stayed was because the sheets were clean. There were no pillowcases! I used a clean towel on top of the pillow. I layed towels on the floor to protect my feet from bacteria of very sour rug that was mainly in front of only sink.

I really do like everything about it but at the end of my stay I've stayed there about 4 times since Christmas and every time it's great until I have to wait about a month or 2 at least to get my security deposit and really I have yet to see that it was ever giving back so I won't be going there any more sorry other than that it was great

the bed the parking

the bed the parking

I was there for graduation, cheapest room in town, closest to the University, thanks for a great stay! The curtains were worn and didn’t function properly.

I was there for graduation, cheapest room in town, closest to the University, thanks for a great stay! The curtains were worn and didn’t function properly.

The lady at the guest was really kind The rooms were filthy. The rugs were torn up and there was mold all over the bathrooms. There was also a mysterious white liquid on the side of one of the beds. The beds themselves had very disgusting stains on them. The ac also didn't work.

The lady at the guest was really kind The rooms were filthy. The rugs were torn up and there was mold all over the bathrooms. There was also a mysterious white liquid on the side of one of the beds. The beds themselves had very disgusting stains on them. The ac also didn't work.

It is conveniently located if you are there for LU ceremonies, but the hwy noise pollution is a bit much overnight. Also, very limited options for breakfast. Good luck!!

Passable

I wish I could rate it zero stars, the room is very poorly maintained, bathroom has black mold all over the bathtub walls, a black hole on the bathtub where the soap dish used to be, a hole in the bathroom ceiling that was covered by cardboard and tape, and a hole on the bathroom door. We did not get the room until almost 6 pm, as it was not ready, they also charged triple the normal rate during the Liberty University graduation week but did not have enough staff to cover room services/maintenance. Breakfast was not available as promised. I took photos to prove every single one of these claims. Place is filled with questionable characters roaming the property. Do not book this hotel, for any reason.

I would never recommend this motel to anyone. We arrived in the head desk lady was very friendly. The property was in poor condition. From front to back. We didn't have a choice but to sleep there because all the other hotels were filled from graduation from LU campus. We were told there was a swimming pool but upon arriving this swimming pool looked like it hasn't functioned in years. It was filled with green overgrowth and smelled horrific. We were told to enjoy the beautiful gardens to relax and when we got to the garden area a homeless person had been living there for quite some time and it was very unkept. We felt unsafe just walking by. When we got to our room the staff was sitting down on the lower level outside complaining about cleaning rooms and planning about their job. They didn't say hello and we're not personable at all. We got to our room and the first thing we noticed is that our handled to lettuce into the room of the door did not work and took a lot of coaxing to finally get the door to open. We walked in and the beds were made but the room looked filthy. From stains all over the carpet, food smears all over the mirrors with handprints, lamps stuck to the table because of spilled soda all over the table, bathroom floor and disrepair, no fire smoke detector but a big hole in the ceiling, stains on the comforters that were blue, we pulled back the sheets and blood stains all over the mattress cover of one of the beds... The list goes on.

This might be one of the worst properties in the area. Bad smell in the room, messed up walls, everything was old. We left after one night and received a refund from the hotel.

The breakfast was delicious. The coffee was unusually good. Staff worked with us on check out by giving us a couple of extra hours. What a blessing that was. Unfortunately, the toilet had some issues but was easily dealt with and the front desk was informed that morning. My wife has disability walking and had asked for first floor room upon reservation but it didn't work out and we were on 2nd floor w no elevator so she struggled up and down the steps. Everyone was apologetic.

The breakfast was delicious. The coffee was unusually good. Staff worked with us on check out by giving us a couple of extra hours. What a blessing that was. Unfortunately, the toilet had some issues but was easily dealt with and the front desk was informed that morning. My wife has disability walking and had asked for first floor room upon reservation but it didn't work out and we were on 2nd floor w no elevator so she struggled up and down the steps. Everyone was apologetic.

It's ok.

Good It's ok.

Refrigerater and ironing board not working

Great customer service Refrigerater and ironing board not working

The staff were very helpful.

Good

Smelled horrible and had bedbugs

Poor

Upon checking in the location was just what I was looking for convenience to the university. The problems I had was the room smelled like smoke and an old musky smell. The tv turned on but had no cable to be able to watch anything. The fire alarm cover was hanging off like someone was trying to take it down. The carpet was nasty dirty feeling. There was cobwebs in the corners of the ceiling above the beds. The little fridge shelves were pulled out and leaned up on it like they was gonna clean it but didn’t finish. It was nasty inside it plus it was leaking all on the floor in front of it where our feet got wet when we walked in front of it. The bathroom was so so clean the commode moves when you sat on it to use it. Shower head looked like it needed to be cleaned from all the uses. The towels was small seems like they was made for little people not big people friendly. For it to be under new management they need to step up their game if they want people to choose to stay there. First and last booking for me. Glad I was able to spend the whole days at the university and only sleep at this motel.

Clean Bathroom toilet rim didn’t fit. Need thicker comforters

Bathroom toilet rim didn’t fit. Need thicker comforters

The staff that checked us in and out were great, super friendly. But the guests are scary. We had

Good location. Rooms aren’t comfortable. The one I stayed in smelled somewhat like cigarettes, the bed wasn’t comfortable and the door to the bathroom needed serious attention.

Good location. Rooms aren’t comfortable. The one I stayed in smelled somewhat like cigarettes, the bed wasn’t comfortable and the door to the bathroom needed serious attention.

Bathroom walls pulling away from tub looks like water damage. Mattress to small for bed frame. Smelled of pot! Curtains off holder so didn’t close all the way Staff polite and helpful Room was clean

Location

Employees Location

The quietness of the area where it's located and the staff were very respectful and helpful. I didn't dislike anything.

I didn't dislike anything.

Poor selection and apple juice in machine just dispensed water. Room smelled musky, sheets stained, curtains stained , carpet stained, alarm clock so nasty I was afraid to touch. Security latch on door broken, concrete steps leading to room crumbling. Handrail on steps loose because of crumbling concrete. Worst hotel room I've ever had in my 66 years.

Poor selection and apple juice in machine just dispensed water. Room smelled musky, sheets stained, curtains stained , carpet stained, alarm clock so nasty I was afraid to touch. Security latch on door broken, concrete steps leading to room crumbling. Handrail on steps loose because of crumbling concrete. Worst hotel room I've ever had in my 66 years.

Room was great, but advertised a hot tub even though it has obviously been closed for quite some time.

Room was great, but advertised a hot tub even though it has obviously been closed for quite some time.

Nice curtious helpful put with us.

Nice curtious helpful put with us.

This place is disgusting!!! I travel a lot and have fairly low standards. This place needs a deep clean and replace soiled linens. And stock an appropriate amount of them. Carpet and tub was gross. Mirror looked like it hasn't been cleaned in ages. Mattress protector had stains (some blood) sheet above protector was a top sheet that was too small. I asked for an extra pillow, I was given 1 with stains without a pillowcase. I asked for a pillowcase, none available. This place was filthy and reeked of 420 smoke.

This place is disgusting!!! I travel a lot and have fairly low standards. This place needs a deep clean and replace soiled linens. And stock an appropriate amount of them. Carpet and tub was gross. Mirror looked like it hasn't been cleaned in ages. Mattress protector had stains (some blood) sheet above protector was a top sheet that was too small. I asked for an extra pillow, I was given 1 with stains without a pillowcase. I asked for a pillowcase, none available. This place was filthy and reeked of 420 smoke.

Everything the most disgusting nasty place I have ever stayed I would have rather stayed outside

Exceptional

It’s close to all restaurants ya and shopping places The basic cable

It’s close to all restaurants ya and shopping places The basic cable

It was terrible, because I didn't even get to stay there after booking early 9 months ago. The man at the desk told me I had the wrong hotel. It was the address of the hotel I had booked 9 months ago. So I called the number of the hotel I booked with, and his phone immediately rang. It was only then that he changed his story and told me that bookings had been cleared out when the hotel was bought out. I had nowhere to stay, because all hotels in the area were booked due to the event that I was in town to attend. When buying out a facility, the new company should care about previous bookings. Dishonesty and lack of compassion.

Since the hotel went under new management. They did not honor my reservation. Booking.com refuses to give me a refund. Had to go to another hotel. This is my last email to booking.com. I have filed a small claims report. This email states that Rodeway had no concerns about our reservation status. The second email you sent me says that you could not get a reply from Rodeway. Yes, I should have called the evening when we arrived and were turned away. But my group was attending a conference and we were on a tight deadline and that was important. I am attaching the confirmation from the hotel we had to transfer to. There was nothing available in Lynchburg because there were 5000 attendees at the conference. You are either misrepresenting the truth or Roadway. When we arrived the gentlemen told us the hotel had transferred ownership and our reservation was not transferred and they had no vacancies. I was so upset at the time, I didn’t get the gentlemen’s name. Instead, I returned to the van and we are all calling around to find a place to return for the night after the Friday night meeting. I am entitled to a refund. If I stayed, as you are claiming, you need to provide me with a copy of the invoice directly from Roadway, dated for that night, and a copy of the documents I would have been required to initial with the vehicle’s license number. (There are none). Per seeking counsel, you need to provide the proof. I am also placing this same response on your 2nd email, contradicting this one.

Staff was very accomodating and courteous.

Staff was very accomodating and courteous.

Room was very dingy smelt very bad. Toilet broke multiple times. Cigarette burns everywhere on bed curtains and floor. Couldn’t use the toilet half the time we were there. Outside trash everywhere. Ice machine room was flooded. Checked out day early and was told I would get the remaining time refunded but never did. Jiggar the manger was super nice but the other staff was not.

Room was very dingy smelt very bad. Toilet broke multiple times. Cigarette burns everywhere on bed curtains and floor. Couldn’t use the toilet half the time we were there. Outside trash everywhere. Ice machine room was flooded. Checked out day early and was told I would get the remaining time refunded but never did. Jiggar the manger was super nice but the other staff was not.

Excellent services

Excellent services

Wonderful staff!

Wonderful staff!

The location was good The room wasn't clean

Yes.

Yes.

Location and cozy No blankets

No heat in the dead start of winter. On top of the fact that it took me 4 rooms to finally get a room with no heat. These people are someone who asks for a deposit

No heat in the dead start of winter. On top of the fact that it took me 4 rooms to finally get a room with no heat. These people are someone who asks for a deposit

Nothing

The cancelled our booking last min and didn’t even tell us . They cancelled our booking last min and didn’t even tell us

The front desk workers were polite and accommodating. The room was very dirty, there were crumbs and dust on the surfaces and dog food on the floor.

The front desk workers were polite and accommodating. The room was very dirty, there were crumbs and dust on the surfaces and dog food on the floor.

Staff was nice easy access to room

Staff was nice easy access to room

Breakfast was good. But the room itself was quite nasty, the bed sheets head stains on them, the light at the sink kept flickering on and off. There was mold in the bathroom

Breakfast was good. But the room itself was quite nasty, the bed sheets head stains on them, the light at the sink kept flickering on and off. There was mold in the bathroom

The experience was not the best

The experience was not the best

Everything worked as expected

Everything worked as expected

For the most part peaceful and the staff was friendly and helpful Had some neighbors that didn't quite get along with one another loud at times

The hotel had been sold and the new owners did not have my reservation. At the last minute, I had to find another hotel to stay in for the night of October 10th, 2025.

The hotel had been sold and the new owners did not have my reservation. At the last minute, I had to find another hotel to stay in for the night of October 10th, 2025.

Was to be smoke free - Wasn't... I had to biy and spray alot of Lysol to tolerate the smell. I would not recommend to anyone...

Was to be smoke free - Wasn't... I had to biy and spray alot of Lysol to tolerate the smell. I would not recommend to anyone...

The facility was run down and in need of repairs. The room lock was missing screws, missing light in the bathroom, and the phone would ring once every few minutes (had to unplug it). The knobs for the water in the shower did not work well they were stripped and hard to use.

Moldy rooms first time i stayed didnt have to have a deposit second time had to have a 50$ deposit. Had to change rooms the first room had blood on the sheets the second room had a hole in the bathroom ceiling still leaking and mold everywhere

Moldy rooms first time i stayed didnt have to have a deposit second time had to have a 50$ deposit. Had to change rooms the first room had blood on the sheets the second room had a hole in the bathroom ceiling still leaking and mold everywhere

The room needed a lot of repairs - the curtain rod was not secured to the ceiling - the towel rack in the bathroom was missing - the toilet was running - the tub faucet was dripping. There was no hair dryer. The breakfast was limited to waffles, sugary cereal, bread, eggs and sausage. Unfortunately, the supply of food was not adequate for all attending guests and I was not able to compete with the hungry men who filled their plates and left mine dry. This was without a doubt, the worst stay of my life. However, I did enjoy the bed - it was very comfortable.

The room needed a lot of repairs - the curtain rod was not secured to the ceiling - the towel rack in the bathroom was missing - the toilet was running - the tub faucet was dripping. There was no hair dryer. The breakfast was limited to waffles, sugary cereal, bread, eggs and sausage. Unfortunately, the supply of food was not adequate for all attending guests and I was not able to compete with the hungry men who filled their plates and left mine dry. This was without a doubt, the worst stay of my life. However, I did enjoy the bed - it was very comfortable.

First room wasnt clean so i had to be switched. 2nd room was supposed to be non smoking but reeked of smoke. 2nd key card didnt work even after asking it to be fixed. No cold water.

First room wasnt clean so i had to be switched. 2nd room was supposed to be non smoking but reeked of smoke. 2nd key card didnt work even after asking it to be fixed. No cold water.

TV had to unplugged to turn off, volume control wouldn’t work

TV had to unplugged to turn off, volume control wouldn’t work

The breakfast menu was poor and the service impolite

The breakfast menu was poor and the service impolite

Nothing I did not like it when I showed up for my night’s stay they did not have my reservation. I had to pay $261.54 more to stay at another hotel which was a burden on me. Booking.com only settled for a $40.08 refund which was totally unacceptable. I had to suffer, nit booking.com. Not sure if I will be booking anymore with booking.com after this mishap. Totally unhappy & dissatisfied after all the people I have referred to booking.com.

The first room provided was absolutely trashed and not cleaned at all. Trash and broken furniture. Ended up getting moved to 3 rooms, got locked out of the room 3 times and the electricity was out the next day. Overall an extremely poor experience and requesting a full refund.

The first room provided was absolutely trashed and not cleaned at all. Trash and broken furniture. Ended up getting moved to 3 rooms, got locked out of the room 3 times and the electricity was out the next day. Overall an extremely poor experience and requesting a full refund.

I got there and did not have a reservation. The Motel had changed hands and did not notify me. I was not the only one. Many people were scammed.

I got there and did not have a reservation. The Motel had changed hands and did not notify me. I was not the only one. Many people were scammed.

When I showed up to check in they had no reservation on file. The staff at the desk said that when the hotel was bought there was no way to track any bookings that had been previously made. I reserved two rooms a year ago and showed up expecting a room to only find out that every room was booked. I received emails from booking.com that everything was booked and had to scramble last minute to find another hotel. I ran into multiple people that experienced the same issue that night. No communication about my room reservations being dropped.

Check in and out was fast and easy. The room was clean and comfortable.

Check in and out was fast and easy. The room was clean and comfortable.

The bathroom trim was gross, tv did not work. Poor astetics

The bathroom trim was gross, tv did not work. Poor astetics

The water was hot and pressure great. Once the renovate some and close the frog pond of a pool it will be a great motel.

The water was hot and pressure great. Once the renovate some and close the frog pond of a pool it will be a great motel.

It was ok

It was ok

Very basic breacfast Cleanliness. Shower -it is impossible to regulate the water temperature. Smell in the room .The curtains on the windows were very dirty.

The heavy police traffic, the Mexicans everywhere hitting on me, and I am saw 3 cockroach in the room

There was no air-conditioning in the room. The air conditioner blew out warm air and my room was stuffy, humid, and hot. 3 different times during my 4 night stay I went to the front desk to ask if I could move to a room with working air conditioner. The people working the front desk (who were VERY POLITE AND SWEET) said the only one that can make those decisions is some guy (I presume owner or manager) who was never there. I never got a call back from him anytime I was there. I considered changing hotels and just losing my money but with the college events going on that weekend, they were all full. I stuck it out but will not stay there again or recommend it to anyone.

There was no air-conditioning in the room. The air conditioner blew out warm air and my room was stuffy, humid, and hot. 3 different times during my 4 night stay I went to the front desk to ask if I could move to a room with working air conditioner. The people working the front desk (who were VERY POLITE AND SWEET) said the only one that can make those decisions is some guy (I presume owner or manager) who was never there. I never got a call back from him anytime I was there. I considered changing hotels and just losing my money but with the college events going on that weekend, they were all full. I stuck it out but will not stay there again or recommend it to anyone.

Bathtub had hair folicals from previous use. The carpet had hair on many areas of the floor. There was no soap. No bathroom floor towel. Pool had leaves and debris and unable to be accessed. Should have indicated that outside pool was closed, and covered. Outside ground and steps leading to 2nd floor rooms were dirty and had urine smell. I did appreciate the good breakfast that was available in the morning. Representatives were friendly, although check-in took longer than normal waiting for available room.

Bathtub had hair folicals from previous use. The carpet had hair on many areas of the floor. There was no soap. No bathroom floor towel. Pool had leaves and debris and unable to be accessed. Should have indicated that outside pool was closed, and covered. Outside ground and steps leading to 2nd floor rooms were dirty and had urine smell. I did appreciate the good breakfast that was available in the morning. Representatives were friendly, although check-in took longer than normal waiting for available room.

The location is excellent. The gentleman working in the front office was very nice. The place felt unsafe for me and my daughter, as we travelled alone. Lots of men standing outside, smoking, half dressed. We never went in, as we didn’t feel safe getting g out of our car and walking alone to our door in front of dozen men, being watched. We stayed in a different place. We were not reimbursed for the two nights we were supposed stay there.

My main complaint was only a single towel and no washcloth

My main complaint was only a single towel and no washcloth

You get what you pay for , the room had a roach and this one man kept starring at me when I parked , unloaded and went to my room he gave me the creeps

You get what you pay for , the room had a roach and this one man kept starring at me when I parked , unloaded and went to my room he gave me the creeps

This hotel was recently bought out, and they told us that they had not finished all their renovations yet, so we tried to give them the benefit of the doubt. Trying to be positive here, so the towels were very nice and clean and soft, the sheets were clean and the mattress was comfortable. All the things they could easily upgrade they did. The physical permanent parts of the room, however, were not good. The mirror had black streaks all over it, the sink didn't turn off and always was trickling water, the carpet was dingy and stained, the curtains were very old and dirty or burned or something. We aren't clean freaks, but there were certain things we just didn't want to touch. Almost all hotels were booked for the dates we needed, and I wasn't paying over $800 for two nights somewhere else. We were thankful for the room, but we will not stay here again if we can find another place instead. Maybe things will improve after they have time to make renovations.

This hotel was recently bought out, and they told us that they had not finished all their renovations yet, so we tried to give them the benefit of the doubt. Trying to be positive here, so the towels were very nice and clean and soft, the sheets were clean and the mattress was comfortable. All the things they could easily upgrade they did. The physical permanent parts of the room, however, were not good. The mirror had black streaks all over it, the sink didn't turn off and always was trickling water, the carpet was dingy and stained, the curtains were very old and dirty or burned or something. We aren't clean freaks, but there were certain things we just didn't want to touch. Almost all hotels were booked for the dates we needed, and I wasn't paying over $800 for two nights somewhere else. We were thankful for the room, but we will not stay here again if we can find another place instead. Maybe things will improve after they have time to make renovations.

No towels in the room. Had to go ask for some and took a while to get them. Bed was comfortable…new management so they seem to be trying to make improvements. Also very noisy, right on a busy road with sirens all night long.

No towels in the room. Had to go ask for some and took a while to get them. Bed was comfortable…new management so they seem to be trying to make improvements. Also very noisy, right on a busy road with sirens all night long.

Staff friendly and responsive to requests

Staff friendly and responsive to requests

I understand that the property was just purchased by a new owner, but the conditions were unacceptable. The only reason we didn’t leave was because all hotels in the area were at full capacity for a Liberty Univ. event.

I understand that the property was just purchased by a new owner, but the conditions were unacceptable. The only reason we didn’t leave was because all hotels in the area were at full capacity for a Liberty Univ. event.

Our room had ashes from someone recently smoking, had not been vacuumed or wiped down. Ironing board and hot water handle broken. Staff was very pleasant though.

Our room had ashes from someone recently smoking, had not been vacuumed or wiped down. Ironing board and hot water handle broken. Staff was very pleasant though.

It generally looked like it had never be cleaned, none of the appliances worked, and we were roommates with a huge cockroach.

It generally looked like it had never be cleaned, none of the appliances worked, and we were roommates with a huge cockroach.

Staff said there are plans to gut the place, and I would wait until that happens before returning. The sheets and towels were clean but the room stank like smoke and mold. Stained curtains, lampshades, wallpaper, mold on shower ceiling. Otherwise the location is fine for LU access.

Staff said there are plans to gut the place, and I would wait until that happens before returning. The sheets and towels were clean but the room stank like smoke and mold. Stained curtains, lampshades, wallpaper, mold on shower ceiling. Otherwise the location is fine for LU access.

Stayed at this place before and at least the breakfast was good. Now that’s terrible too.

Stayed at this place before and at least the breakfast was good. Now that’s terrible too.

Room smelled of smoke it was bad.

Room smelled of smoke it was bad.

I cancelled my reservation 3 weeks ago and I am still waiting for my money back I was never there

I cancelled my reservation 3 weeks ago and I am still waiting for my money back I was never there

make more upgrades and scrub out the bathtubs!!!

make more upgrades and scrub out the bathtubs!!!

Our room was given to another guest who attempted to enter the room while we were in it. It was rather startling. The man showed that his key had our room number. How does this happen? Whatever the reason, I expected a phone call from the desk apologizing for the error, but nothing. The incident certainly disrupted my ability to get any rest. Additionally, the toilet seat was broken and a few of the lamps didn't work. I suspect light bulbs were burnt out.

Our room was given to another guest who attempted to enter the room while we were in it. It was rather startling. The man showed that his key had our room number. How does this happen? Whatever the reason, I expected a phone call from the desk apologizing for the error, but nothing. The incident certainly disrupted my ability to get any rest. Additionally, the toilet seat was broken and a few of the lamps didn't work. I suspect light bulbs were burnt out.

The lady who checked me in was very nice and and good looking!

The lady who checked me in was very nice and and good looking!

Simple but clean.and there are no Roaches.Extended stay near liberty university has Roaches,Timberlake motel has Roaches and Wood-springs suite Horrible.Roadway Inn has been the best best yet

Simple but clean.and there are no Roaches.Extended stay near liberty university has Roaches,Timberlake motel has Roaches and Wood-springs suite Horrible.Roadway Inn has been the best best yet

Booked a non smoking room but it still had the smell of smoke in the room. The room key had to be re-keyed either their id machine multiple times as it would not read on the card reader at the door after 2 or 3 uses.

Booked a non smoking room but it still had the smell of smoke in the room. The room key had to be re-keyed either their id machine multiple times as it would not read on the card reader at the door after 2 or 3 uses.

Toilet couldn’t flush hair in bathroom properly is very dirty

Toilet couldn’t flush hair in bathroom properly is very dirty

Close to restaurants and shops

Close to restaurants and shops

Good place

Good place

Air conditioning blew straight onto the bed, condensation soaked the carpet. There was drinking and marijuana smoking outside the room filling my room with the odor. Key cards went blank nightly. Required a note to be left with counter for the room to be cleaned - wasn't honored. Bed comfort was fine.

Air conditioning blew straight onto the bed, condensation soaked the carpet. There was drinking and marijuana smoking outside the room filling my room with the odor. Key cards went blank nightly. Required a note to be left with counter for the room to be cleaned - wasn't honored. Bed comfort was fine.

1st room: phone didn't work, no tv remote then when given a remote it wouldn't work. 2nd room: was moved to this room and the dresser drawer was broken and it smelled like cigarettes. 3rd room: Smelled like cigarettes, bath mat had footprints on it,another broken dresser drawer. I had no choice except to take this one because it was the last one they had and I couldn't get another reservation on such short notice. I requested a partial refund but they refused.

1st room: phone didn't work, no tv remote then when given a remote it wouldn't work. 2nd room: was moved to this room and the dresser drawer was broken and it smelled like cigarettes. 3rd room: Smelled like cigarettes, bath mat had footprints on it,another broken dresser drawer. I had no choice except to take this one because it was the last one they had and I couldn't get another reservation on such short notice. I requested a partial refund but they refused.

the management team unprofessional

the management team unprofessional

Strong smoke smell in room, 301, shower weak. Otherwise reasonably clean and quiet. Friendly staff and good location. Good for a low cost place to sleep.

Strong smoke smell in room, 301, shower weak. Otherwise reasonably clean and quiet. Friendly staff and good location. Good for a low cost place to sleep.

The only thing that is positive about this hotel is its location. Everything is old and not maintained. The pool was not usable, nor was the gym. The shower the handles were coming off the wall. The property says it’s under new management and I wish them all the best. This hotel is in an excellent location and should be brought up to minimal standards to serve the liberty University students and families.

The only thing that is positive about this hotel is its location. Everything is old and not maintained. The pool was not usable, nor was the gym. The shower the handles were coming off the wall. The property says it’s under new management and I wish them all the best. This hotel is in an excellent location and should be brought up to minimal standards to serve the liberty University students and families.

I and very very disappointed with Expedia as I chose a property through Trivago and Unfortunately I made an error in the date of my stay and could not get through to reverse it as hard as I tried and could not reach Expedia in person and the website would go to 'page not found' when I tried to use the website. The property owner said I had to get through to Expedia to tell them my error which I told him I tried many times and he said if I got through to Expedia he would refund my money hence I am without my money because I could not reach Expedia to cancel my reservations. Not a happy customer

I and very very disappointed with Expedia as I chose a property through Trivago and Unfortunately I made an error in the date of my stay and could not get through to reverse it as hard as I tried and could not reach Expedia in person and the website would go to 'page not found' when I tried to use the website. The property owner said I had to get through to Expedia to tell them my error which I told him I tried many times and he said if I got through to Expedia he would refund my money hence I am without my money because I could not reach Expedia to cancel my reservations. Not a happy customer

Usually would add photos etc yet wife was already freaking out. Libertys back to school so all locations booked, Air B&B not a good selection. Hair in the bed, ac no way to point so blew on top of both beds, could stick my hand under the front door gap at bottom, curtains were just that. People outside could see in and us out, could not operate tv, no remote and using tv could not get to connect, shower was a solid stream like from a garden hose could not change, bathroom door bottom from old particle board frayed like pom poms, carpet is from the late 70s or early 80s, stains over walls and ceiling. Guy that checked us in was really nice. Owner in am could tell I was not pleased and said doing some upgrades in Nov. Meeds to be closed down, demolished and re build if you like.

Usually would add photos etc yet wife was already freaking out. Libertys back to school so all locations booked, Air B&B not a good selection. Hair in the bed, ac no way to point so blew on top of both beds, could stick my hand under the front door gap at bottom, curtains were just that. People outside could see in and us out, could not operate tv, no remote and using tv could not get to connect, shower was a solid stream like from a garden hose could not change, bathroom door bottom from old particle board frayed like pom poms, carpet is from the late 70s or early 80s, stains over walls and ceiling. Guy that checked us in was really nice. Owner in am could tell I was not pleased and said doing some upgrades in Nov. Meeds to be closed down, demolished and re build if you like.

The property manager and his staff was one of the best i have met, they were very patient and courteous. Thank you for making us feel welcomed.

The property manager and his staff was one of the best i have met, they were very patient and courteous. Thank you for making us feel welcomed.

The property has apparently been recently purchased so they have started they will be doing a complete overhaul. Terrible purchase price for my stay

The property has apparently been recently purchased so they have started they will be doing a complete overhaul. Terrible purchase price for my stay

This place is a dump! Avoid unless it’s the only place available. Check in was smooth and the beds and pillows were comfortable and there were no bugs but that’s about it for positives. The room smelled like smoke, like 30 years worth, nasty! I sprayed the room and then when I woke up the next morning the smell was overpowering. The bathroom cieling had mold all over, the bathroom door looked like someone had a dog that scratched it and it had a hole punched into it. The bathtub leaked out water so no ability to take a bath. All the furniture is super worn out, like from the 90’s. The breakfast was a complete joke. There were little egg patties and sausage gravy, no biscuits anywhere and only 4 measly pieces of toast available. The coffee was basically water. The only thing good about breakfast was the waffles and the juice. We were looking forward to having a pool but it was green and had some sort of froth in it so we avoided it. This place needs a complete overhaul! I would never stay again, only stay if you’re desperate or don’t mind old smelling motor lodges.

This place is a dump! Avoid unless it’s the only place available. Check in was smooth and the beds and pillows were comfortable and there were no bugs but that’s about it for positives. The room smelled like smoke, like 30 years worth, nasty! I sprayed the room and then when I woke up the next morning the smell was overpowering. The bathroom cieling had mold all over, the bathroom door looked like someone had a dog that scratched it and it had a hole punched into it. The bathtub leaked out water so no ability to take a bath. All the furniture is super worn out, like from the 90’s. The breakfast was a complete joke. There were little egg patties and sausage gravy, no biscuits anywhere and only 4 measly pieces of toast available. The coffee was basically water. The only thing good about breakfast was the waffles and the juice. We were looking forward to having a pool but it was green and had some sort of froth in it so we avoided it. This place needs a complete overhaul! I would never stay again, only stay if you’re desperate or don’t mind old smelling motor lodges.

My room was not ready when I got there and after several hours of waiting they said it was finally ready, gave me a key and I walked into a filthy room that was not even cleaned and definitely not ready. I finally left and never stayed. I requested my money back and they said they would take care of it, but they still have not refunded my money. If I could give negative stars I would!!! Don't stay here

My room was not ready when I got there and after several hours of waiting they said it was finally ready, gave me a key and I walked into a filthy room that was not even cleaned and definitely not ready. I finally left and never stayed. I requested my money back and they said they would take care of it, but they still have not refunded my money. If I could give negative stars I would!!! Don't stay here

This is not an Inn, it is a motel. We arrived at 5pm and they didn't have a room ready for us. When we did get to our room the floor was dirty (had not been vacuumed) and there was mildew all over the bathroom ceiling. We tried looking for another hotel but all was booked. Would not recommend staying here.

This is not an Inn, it is a motel. We arrived at 5pm and they didn't have a room ready for us. When we did get to our room the floor was dirty (had not been vacuumed) and there was mildew all over the bathroom ceiling. We tried looking for another hotel but all was booked. Would not recommend staying here.

The c staff was fri r ndly and welcoming.The room was spacious and clean.Temperature in room was perfect.I was able to rest due to the bed being so comfortable.The bathroom was small but clean.The water pressure was amazing!Honestly one of the best showers ever.The breakfast was also excellent. Food was hot .Lots to choose from.My overall stay here was rather pleasant.All this place needs is a little updating.I would definately stay here again.

The c staff was fri r ndly and welcoming.The room was spacious and clean.Temperature in room was perfect.I was able to rest due to the bed being so comfortable.The bathroom was small but clean.The water pressure was amazing!Honestly one of the best showers ever.The breakfast was also excellent. Food was hot .Lots to choose from.My overall stay here was rather pleasant.All this place needs is a little updating.I would definately stay here again.

The staff was nice and helpful as always, the parking lot was cleaner and the breakfast area was also cleaner than it has been in the past. The new management seems to be trying hard to better the situation, does new room updates but our normal room was great as always.

The staff was nice and helpful as always, the parking lot was cleaner and the breakfast area was also cleaner than it has been in the past. The new management seems to be trying hard to better the situation, does new room updates but our normal room was great as always.

Breakfast was excellent. Staff was amazing. Loved the suite. Needs a little work but they are working on it. Reserved the suite again for my self and my two boys for Labor Day weekend

Breakfast was excellent. Staff was amazing. Loved the suite. Needs a little work but they are working on it. Reserved the suite again for my self and my two boys for Labor Day weekend

My go to place in the area as a sub

My go to place in the area as a sub

Everything was absolutely disgusting room looked like it hadn’t been cleaned. Smelt like cat pee

I would definitely stay again. Property was really nice. Most of the people that work there was friendly. No bugs

Good quit place

I’m not one to complain but some things just didn’t make my stay comfortable. For starters , i was with my 10 year old nephew and he was excited there was a pool. But after he was swimming for about 20-30 minutes he came back to the room saying the pool was green, dirty , and legs covered in mosquito bites. Secondly, I entered the room and it was supposed to be a non-smoking room but it smelled like cigarette smoke or some sort of odd smell. Lastly, one of the blankets on the bed had a big black stain on it and the bed sheet underneath was ripped. The only positive was the bed was comfortable. In the morning there was supposed to be a hot breakfast but all I could get was what looked like microwave eggs and sausage patties. Also, half a waffle because the waffle batter dispenser was almost empty. Needless to say I’m glad I only had to spend one night in that room but I guess you get what you pay for in the end.

Back in he wasn’t going to talk to his manger and was not giving me back my 50.00 . This was not my mistake . Then told me pool was not opened I couldn’t eat my breakfest in my room and had eat in the lobby . Then get there and hardly no breakfest at all . No milk no biscuit no butter . Poor management but nice place .

The beds were soft and water was hot. Its in the middle of many food spots so thats a big plus. Overall ok experience.

Overall a nice place but the room we got the A/C asnt working at first the guy next door had tols.me he gad just moced out of it the day before so someone didnt make suee it was working properly before they put someone in there. Good thing was i was able to get another room later in the evening when i reached out. Grandkids loved the pool always a plus

Keys wouldn't work and to move rooms, no rags, very loud, floor wasn't clean