Comfort Inn Laurel - Fort Meade

Staff was great. Cleanliness excellent. Wi-fi could not sustain streaming on my computer. Bed needed a new mattress. It sagged in the middle and sheets and pad were too big, so they bunched up in big wrinkles while sleeping. It seemed that what the manager and staff could control was excellent. But beds and wi-fi need investment.

ALL GOOD FAVOUR EYE RESTED WELL

The staff were helpful and friendly. Our schedule didnt allow for us to participate in the complementary breakfast, but the spread looked nice. If we're in the Fort Meade area again, we will likely return to this same location

Nothing and I have stayed here when it was under a different name! Everything! It smells like marijuana from the front door , in the elevator and hallways! The breakfast is free which is a joke, the few oranges that were out were rotten! Nothing in there looked fresh!

Gosh where do i start….let me start with the positive we had been up since reqlly early and flew in that morning went to the hotel hoping we can check in early andrea at the fd was very helpfull and helped us out by getting us a room told us to come back at a spacific time and it would be ready and it sure was. Now alllllll the negatives….elevator dirty food on the floor not mopped, hallway carpet just a nasty, the secound we opened the door a nasty muggy smell, bathroom sink was cracked and leaking underneth to the cabinet, mildew all over the shower, hair on the towels, we had a 2 queen room 1 bed had hair under the blankets and on a pillow, the other had a drop of blood at the bottom of the comforter by the feet area, the breakfast was nasty eggs seemed to be mixed with some powder or something and sausage seem like 3yrs old carbord gross, parking lot people smoking weed (not that i have a problem with that) but a drug deal also taking place in front of my face in the parking lot. Very very very disappointing not what i was expecting from what i saw on the internet i tried to spend very little time there needless to say.

The carpet was not clean and has holes in it, smells like smoke Clean room

Everything was satisfactory.

Good different choices

Better than expected

Always a nice clean room.

Service just

The room

The only thing I liked was that it wasn’t overpriced. There were ants in our room, no management available on weekends and no management spoke to me, hotel smelled like marijuana, stains all over carpet, no fruit at breakfast. Ice machines not working, staff were young and didn’t know how to deal with customers. Poor customer service.

Five star for a budget hotel.

parking was easy

They need work

The bed Everything

The room is very clean and the staff is very friendly. The internet did not work at all. I cannot connect my phone to it or anything else. So it really put me on a bad disadvantage when it came to taking care of work online. Unfortunately because of that I can cannot get that room again

The staff were never at the front desk and you had to dial "0" for someone to answer the front desk phone and then they would eventually show up but did not appear overly excited to have to do so. We asked if we could change the channel on the TV in the lobby and were told no. Asked if we could all gather at the outdoor table/chair area in the back by the pool on an amazing sunny day (as the door was locked) and were told no. The hallway on the 2nd floor smelled so badly of pot the entire time, it was disgusting. Breakfast was minimal, with zero fresh fruit. After waiting for the eggs to be replaced on the buffet, they came out and were ice cold. We do not recommend this facility and will not return.

Stay was good as usual Room 103 has drainage issues in the tub ...fix it

The beds were comfortable Weed and smoke smell all the time Even the rooms had smell. Felt suffocating. Staff is horrible. Even when requested to please do the room service on a multiple day stay - they openly declined. The receptionist was never available Internet connection was horrible

Refrigerator didn't work in room, stains on bedspread and rugs in room and all hallways, but most important never anyone at front desk to help.

Good room at a good rate.

I was given a room.with wet paint and no one warned me. First of all its wrong and it's a health hazard, it was stinking wet paint which we all know its toxic. Secondly environment was not clean, ants in the room, crawling around, weed smelling in the elevator and hallway. Not satisfactory at all. Building not well maintained

Decent breakfast

Plenty of parking I wonder why? I was informed on the website that the 299.00 included the 75.00 incident fee so I was charged both. During checkout staff was not available.I need my 75.00 deposit back.No one was at the front desk The room was not clean

The breakfast menu remains the same for everyday. It could have been better if there were a few changes in the menu Otherwise, it is fresh, and the staff made sure it is refilled. Parking is quite comfortable and easy.

The breakfast was delicious, BUT there wasn't much left by the time I arrived at 8:30 a.m. I couldn't find plates or napkins. It didn't appear that anyone from the staff was manning this area.

Staff was rude and dismissive. Extremely loud guests in the middle of the night. Hotel maintenance and cleaning carts up and down the hallways and banged into my door at 3 am. Very clean, but rude, breakfast was trash, broken desk in the room, and poor AC.

Looks like they updated. Newer rooms and breakfast area. Breakfast good too. I'd stay there again.

Convenient location, nice breakfast and helpful staff. I had some very noisy neighbors that had little kids but otherwise my stay was great..

Location was good if you have a cat to drive to DC Visible thick dust in the bathroom below the sink, no soap tray, they bring a small portion of scrambled eggs for breakfast and you have to wait for a refill for a long time, same for bread or coffee mates but they get refilled sooner. Khiya in reception didn’t bother to say a word when she handed the keys, not even a direction to the elevator or our rooms. Room view was blocked by a large sign, so annoying! I also read reviews about bed bugs in other rooms afterwards and had to deep clean all my stuff out of fear! Will avoid next time!

Wet towels found hanging in the bathroom and toilet with stain seems not flushed by previous occupants and shows not cleaned by housekeeper before giving to new occupants and complaining to front office no use checked out in 10 minutes of two day stay that I booked the property denied refund

Very good property, nice and clean. Probably need another staff at the breakfast area as majority guests generally arrive 15 mins before 9am. Overall very good experience.

The value to what I can afford and the location There are customers who bother other customers without being provoked or talked to.

The breakfast this time was horrible

Simple and decent

Trash cans were full, understaffed, breakfast was not great. Pet friendly. Could have just been an off day. Rims were clean

Breakfast was fresh, hot, and served on time.

Wonderful

Nothing

We go to visit family every 6 months so stayed 4 days. Every night there was issues with noises at any time of the night whoch was disappointing as we Liked the hotel in general. The hotel we normally ztay at was packed so we wanted to try this on this last minute trip. Could we stay there, yes…would it be our first or second choice, not necessarily. Not bad per se but not amazing. Maybe for a night but not for and extrended period.

We arrived to our room and the door was wide open. The toilet didnt work. Moved us to another room and it was dirty. We had to clean the shower and bathroom walls. The bathroom walls had black stains on them. We never seen a housekeeper the whole stay. We had to ask the front desk for towels and other items.

Parking is free that’s a plus. Free breakfast. I think need more than waffles maker. Was a line just to use the waffle maker.

Facilities was safe , internet was not working, main light was not working , main door minor damage.

Booked via Expedia but could not check in on the first day so I called the hotel. They told me that I could check in the next day. When I showered up to the hotel they told me my reservation was canceled and I couldn’t get my money back because I booked through a third party. The female I spoke to was also very rude and was in the elevator therefore the connections was terrible. They also didn’t mention the 25 dollar pet fee when I booked. Very frustrating experience.

I LOOK FORWARD TO VISITING THIS LOCATION AGAIN. THE STAFF WAS FRIENDLY AND PROFESSIONAL. THE LOBBY AND ROOM WAS CLEAN. THE BREAKFAST WAS SERVED HOT AND COLD (AS DESIGNATED) AND THE AREA WAS VERY CLEAN. I ENJOYED MY BREAKFAST VERY MUCH. ONLY ISSUE: WAS ICE MACHINE ON 3RD FLOOR WAS OUT OF ORDER.

Remember to schedule maid service, which I missed. However, the staff took care of it when I contacted the desk in the evening. Breakfast are had plenty of seating, food was good as with self made waffle option, sausage, eggs, toast, muffins, cereal, yogurt, milk, juices, and coffee. Area was cleaned, restocked by attendant frequently. Has a gym with treadmills, stationary bike and small weights. Added value for staying several days. Has a pool, but unavailable due to season (It’s cover was covered by snow.) Quiet area and felt safe area for the car, The road had little to no traffic during my stay. Staff were responsive to reasonable request and professional.

Remember to schedule maid service, which I missed. However, the staff took care of it when I contacted the desk in the evening. Breakfast are had plenty of seating, food was good as with self made waffle option, sausage, eggs, toast, muffins, cereal, yogurt, milk, juices, and coffee. Area was cleaned, restocked by attendant frequently. Has a gym with treadmills, stationary bike and small weights. Added value for staying several days. Has a pool, but unavailable due to season (It’s cover was covered by snow.) Quiet area and felt safe area for the car, The road had little to no traffic during my stay. Staff were responsive to reasonable request and professional.

We drove south to Savannah to stay warm in Feb from NW. We must have stayed in 8 to 9 hotels. We had the worst experience here. First of all, there was no one on duty in the front desk. There was a sign tellibg us to pick up the hotel phone to get the front desk staff. We also had a tough time getting wifi. The user name and password worked on our phones but not my ipad. When I wanted to use my ipad working out the next morning, I couldn’t get help from the front desk. I was told there was an info tag in my room to call for help. I asked for the phone number but the staff refused, telling me it was in my room. I had to explain that I would not want to go back and woke my husband up. I was finally given the number!

We drove south to Savannah to stay warm in Feb from NW. We must have stayed in 8 to 9 hotels. We had the worst experience here. First of all, there was no one on duty in the front desk. There was a sign tellibg us to pick up the hotel phone to get the front desk staff. We also had a tough time getting wifi. The user name and password worked on our phones but not my ipad. When I wanted to use my ipad working out the next morning, I couldn’t get help from the front desk. I was told there was an info tag in my room to call for help. I asked for the phone number but the staff refused, telling me it was in my room. I had to explain that I would not want to go back and woke my husband up. I was finally given the number!

It was okay. Saw mildew in the shower. I didn’t like that. Everything was ok

It was okay. Saw mildew in the shower. I didn’t like that. Everything was ok

Nice room and great staff.

Nice room and great staff.

Hotel was okay it could better they had me in a room with no a.c . They changed me . The sheets in the other room did not feel feel

Hotel was okay it could better they had me in a room with no a.c . They changed me . The sheets in the other room did not feel feel

This hotel was clean. Nice and quiet area near many eating and shopping places. 30-40 min away from Washington DC. The lady at the front desk was very nice. They have elevators. Overall an ok hotel.

This hotel was clean. Nice and quiet area near many eating and shopping places. 30-40 min away from Washington DC. The lady at the front desk was very nice. They have elevators. Overall an ok hotel.

The room was spotless, breakfast was minimal but overall good value.

The room was spotless, breakfast was minimal but overall good value.

Staff was awesome. Room was very nice.

Staff was awesome. Room was very nice.

The staff at front desk were awesome, the room doors are loud smh m, my room has ants not maybe but 6 were to many. Front desk staff

The room smelled like smoke.

Room was clean for the most part ...close to everything Bathroom showers could use a super detail cleaning . Elevator button was broke on the third floor so we had to take the stairs if we wanted to go down .

Quiet and comfortable slept good Tv wasn’t working it was quickly repaired The a/c unit made loud noise when on woke me up a lot had to turn tv up when a/c was on

it worked out with my plan, location, condition, price, and service. Side doors need to be repaired

Staff is friendly. General manager very accommodating and helpful.

Staff is friendly. General manager very accommodating and helpful.

They give me room , and romm was not cleaned!

They give me room , and romm was not cleaned!

I had to wait for someone to come to front desk when arriving to the hotel. My key didn’t work on the first room and the second room’s bathroom was not cleaned. There was urine stains on side of the toilet and the bathroom was dirty

Friendly staff! Clean room! Would love if you would add dimmer switches to the bathroom lights and better breakfast eggs. The instant eggs you use are horrendous!

Friendly staff! Clean room! Would love if you would add dimmer switches to the bathroom lights and better breakfast eggs. The instant eggs you use are horrendous!

Limited breakfast menu

Limited breakfast menu

Room was dirty and never cleaned during our entire stay. Breakfast area was closed one hour early and very lacking. Staff was rude and not helpful AT ALL. Totally disappointing stay, will NEVER return.

Room was dirty and never cleaned during our entire stay. Breakfast area was closed one hour early and very lacking. Staff was rude and not helpful AT ALL. Totally disappointing stay, will NEVER return.

However, there were a few maintenance and cleanliness issues that need attention. There were flies in the room, the door latch was broken, and the toilet paper holder was also damaged. The most concerning issue was a serious safety and coordination problem during check-in. The guest list was not updated, and the room showed as vacant even though someone was already staying in it. This could have led to a very uncomfortable or unsafe situation for both guests. I’m sharing this feedback so the hotel can improve maintenance standards and, most importantly, ensure proper room assignment and guest safety in the future

However, there were a few maintenance and cleanliness issues that need attention. There were flies in the room, the door latch was broken, and the toilet paper holder was also damaged. The most concerning issue was a serious safety and coordination problem during check-in. The guest list was not updated, and the room showed as vacant even though someone was already staying in it. This could have led to a very uncomfortable or unsafe situation for both guests. I’m sharing this feedback so the hotel can improve maintenance standards and, most importantly, ensure proper room assignment and guest safety in the future

Staff was very nice.

Staff was very nice.

Staff was friendly. Rooms are clean. Good breakfast.

Staff was friendly. Rooms are clean. Good breakfast.

Upon check in, two guest before me had issues with their reservations and were not given rooms they made reservations for. I found that VERY UNPROFESSIONAL! Beds could need an upgrade.

The property was clean and the staff was professional and friendly. Shopping around the hotel was enjoyable.

The property was clean and the staff was professional and friendly. Shopping around the hotel was enjoyable.

Staff was courteous, rooms were OK (AC/heater unit was in terrible condition. Noise was unbearable).

Staff was courteous, rooms were OK (AC/heater unit was in terrible condition. Noise was unbearable).

Proximity to the main road and quietness talkless of it strategic position v gd Rm 130 had no micro wave making my food got bad

Young woman at night desk was wonderful. Very helpful and professional as we had minor heath crisis. The cookies were a great touch

Young woman at night desk was wonderful. Very helpful and professional as we had minor heath crisis. The cookies were a great touch

The room was clean, the sheets were CLEAN. The Inn sits down a quiet street off of a busy road and was surprisingly quiet. They offered a nice spread for breakfast. There were some obvious signs that they're trying to control pest and we didn't see any during our stay. The front desk staff was friendly and professional. I would strongly recommend this location.

The room was clean, the sheets were CLEAN. The Inn sits down a quiet street off of a busy road and was surprisingly quiet. They offered a nice spread for breakfast. There were some obvious signs that they're trying to control pest and we didn't see any during our stay. The front desk staff was friendly and professional. I would strongly recommend this location.

fire alarm disarmed several times

fire alarm disarmed several times

We did not have breakfast.

We did not have breakfast.

There was bed bugs! And the staff was unfriendly.

There was bed bugs! And the staff was unfriendly.

I had a wonderful time there the front desk staff was amazing and friendly. The room was very spacious and clean and comfortable bed and pillows. The breakfast was good. Overall 5 out of 5 thank you

I had a wonderful time there the front desk staff was amazing and friendly. The room was very spacious and clean and comfortable bed and pillows. The breakfast was good. Overall 5 out of 5 thank you

Breakfast was below average but above poor.

Breakfast was below average but above poor.

Great

Great

one light switch did not work; and a wheel was broken on a small stool/seat

one light switch did not work; and a wheel was broken on a small stool/seat

Denise Peterson Front Desk staff was very helpful and address the situation with style and finesse employees like her make a business shine. Also, Corey was a nice person too.

Denise Peterson Front Desk staff was very helpful and address the situation with style and finesse employees like her make a business shine. Also, Corey was a nice person too.

Coleen stevens

Coleen stevens

Clean , well managed, spacious, very friendly!!

Clean , well managed, spacious, very friendly!!

They need to fix the fire alarm system. The fire alarms kept going off during the night. First night we came downstairs at 1:30AM to evacuate. They told us to go back to sleep. Second night we ignored them, but it went off twice during the night. This is totally unacceptable.

They need to fix the fire alarm system. The fire alarms kept going off during the night. First night we came downstairs at 1:30AM to evacuate. They told us to go back to sleep. Second night we ignored them, but it went off twice during the night. This is totally unacceptable.

Breakfast time ends too early !

Breakfast time ends too early !

The original room that I was assigned already had someone in there. The manager on duty was very rude.

The fact I asked for my bed spreadsheets to be changed and the staff refused to change them.

Poor communication between the staffs

Poor communication between the staffs

Was a decently good hotel, breakfast was average. Only downside is the person next to me was a LOUD snorer - hotel couldn’t really do anything about that but all in all a great stay.

Was a decently good hotel, breakfast was average. Only downside is the person next to me was a LOUD snorer - hotel couldn’t really do anything about that but all in all a great stay.

My room could use some upgrades and air fresheners. Breakfast was good through.

My room could use some upgrades and air fresheners. Breakfast was good through.

THE BREASKFAST WAS NOT ENOUGH FOOD WHEN GOT DOWN THERE AT 830 WAS GONE

THE BREASKFAST WAS NOT ENOUGH FOOD WHEN GOT DOWN THERE AT 830 WAS GONE

Location Thin walls. Lots of noise (doors slamming shut and loud talking) between 1am - 3am!

Everything is very good except the breakfast, room is very clean and comfortable, in a safe area and easy parking, but the breakfast is terrible, waffle mix had too much water to make a normal waffle cake, the breakfast biscuits is very hard like a piece of wood, and coffee wasn’t fresh,. Overall it is a good place to sleep if you don’t care about the breakfast.

Everything is very good except the breakfast, room is very clean and comfortable, in a safe area and easy parking, but the breakfast is terrible, waffle mix had too much water to make a normal waffle cake, the breakfast biscuits is very hard like a piece of wood, and coffee wasn’t fresh,. Overall it is a good place to sleep if you don’t care about the breakfast.

Courteous staff and room cleanliness.

Courteous staff and room cleanliness.

Clean comfortable room

Clean comfortable room

The property is really budget-friendly and worth the price charged.

The property is really budget-friendly and worth the price charged.

Unable to unlock the room upon checking in long wait to check in only one person at the desk the elevator is horrible took forever to get in a room .

Unable to unlock the room upon checking in long wait to check in only one person at the desk the elevator is horrible took forever to get in a room .

Not spotless just ok

Not spotless just ok

Very rude check in host

Very rude check in host

2) There was a strong smell of marijuana in the parking lot. Pot may or may not be legal in MD but it was foul smelling on multiple occasions and a no smoking ban should be enforced. Facilities and breakfast are ok. Got a good rate on the room.

2) There was a strong smell of marijuana in the parking lot. Pot may or may not be legal in MD but it was foul smelling on multiple occasions and a no smoking ban should be enforced. Facilities and breakfast are ok. Got a good rate on the room.

It was great and great service, no issues on my stay.

It was great and great service, no issues on my stay.

I asked for two queens got one. Terrible room smelled terrible. Rough night

I asked for two queens got one. Terrible room smelled terrible. Rough night

Nice weekend stay, Had plenty of town centers near by and restaurants

Nice weekend stay, Had plenty of town centers near by and restaurants

Front, and water pressure was low, and our room door lock did not lock properly

Front, and water pressure was low, and our room door lock did not lock properly

This was my worst hotel stay in quite some time. Check-in was quick and the staff courteous. However that was quickly overcome by a room that smelled odd (was willing to overlook as it was an older hotel) but then the bathroom sink drained straight onto the floor. Looking at the pipes, it appears that a repair has been attempted previously and had failed (there was also obvious water damage on the cabinet under the trap, so this wasn't a first time occurrence). To their credit, the staff very quickly moved us to a new room which was in good condition. Unfortunately there was a room on a different floor, which made it difficult to determine where it was coming from, that was playing loud thumping music that continued until at least 4AM. Breakfast was also disappointing: no concentrate in the juice machine but there were also no cups, so maybe the lack of concentrate didn't matter.

This was my worst hotel stay in quite some time. Check-in was quick and the staff courteous. However that was quickly overcome by a room that smelled odd (was willing to overlook as it was an older hotel) but then the bathroom sink drained straight onto the floor. Looking at the pipes, it appears that a repair has been attempted previously and had failed (there was also obvious water damage on the cabinet under the trap, so this wasn't a first time occurrence). To their credit, the staff very quickly moved us to a new room which was in good condition. Unfortunately there was a room on a different floor, which made it difficult to determine where it was coming from, that was playing loud thumping music that continued until at least 4AM. Breakfast was also disappointing: no concentrate in the juice machine but there were also no cups, so maybe the lack of concentrate didn't matter.

Great

Great

Staff! Breakfast!! And location Going in the hotel trying to get our room situated was probably the only issue we had. Other than that Erica, Mitchell, Denise, Khayla and khayi did an amazing job addressing all of my concerns. Could be a bit cleaner but over all it was great!

The location They have bed bugs in our room I went told somebody at the desk the next morning . They said they will check we came back that day nothing has checked or bed sit no changed . I went again told an other lady at the desk to at least change the bed shit she told me no room service available. Our second night was horrible with the bites will never go back there or recommend anyone else. Becarful before you book this place .

Good place to relax , affordable very decent very nice staff

Good place to relax , affordable very decent very nice staff

Front desk staff was beyond attentive and friendly. My bathroom shower had hair all over the shower walls and on the inside of the shower curtain and the cleaning crew had already left for the day (strange), but the young lady at the front desk promptly apologized and came up to clean it herself!

Front desk staff was beyond attentive and friendly. My bathroom shower had hair all over the shower walls and on the inside of the shower curtain and the cleaning crew had already left for the day (strange), but the young lady at the front desk promptly apologized and came up to clean it herself!

My room was filthy with soap left in shower from previous guests and mattress had dark brown stains like old dry blood or something. My experience was not pleasant.

My room was filthy with soap left in shower from previous guests and mattress had dark brown stains like old dry blood or something. My experience was not pleasant.

All experience was great. I was definitely book that hotel again and also recommend to my friends.

All experience was great. I was definitely book that hotel again and also recommend to my friends.

Breakfast was good and staff was great

Breakfast was good and staff was great

Not one of the better properties I have stayed at.

Not one of the better properties I have stayed at.

Update irons

Update irons

I would definitely stay again

I would definitely stay again

Vera good

Vera good

The elevator was not working most of the time and we were on the third floor. Breakfast was ok but limited and they were not ready at 6:30, it took them until after 7am to get everything set up. There were questionable stains in the hall carpet on the third floor but the room itself was very clean and comfortable. They did not have a laundry which was disappointing because we needed one and the nearest place was a mile down the road. The outdoor pool was also closed despite 80*+ temperatures.

The elevator was not working most of the time and we were on the third floor. Breakfast was ok but limited and they were not ready at 6:30, it took them until after 7am to get everything set up. There were questionable stains in the hall carpet on the third floor but the room itself was very clean and comfortable. They did not have a laundry which was disappointing because we needed one and the nearest place was a mile down the road. The outdoor pool was also closed despite 80*+ temperatures.

Dont book tgis inn, elevator does not work. Dirty towels, dirty bedsheets

Dont book tgis inn, elevator does not work. Dirty towels, dirty bedsheets

It was a nice place

It was a nice place

Elevator was quirky breakfast was good and staff was friendly

Elevator was quirky breakfast was good and staff was friendly

Cons- My room. Had not been cleaned very well. Hair in the bathrom. And a clump of hair in the bedroom. Breakfast had minimal options and was under stocked.

Cons- My room. Had not been cleaned very well. Hair in the bathrom. And a clump of hair in the bedroom. Breakfast had minimal options and was under stocked.

My day was definitely comfortable. Leticia the housekeeper that’s handled. Breakfast was my favorite part. She was overly polite and a dream to see every morning.

My day was definitely comfortable. Leticia the housekeeper that’s handled. Breakfast was my favorite part. She was overly polite and a dream to see every morning.

The people at the reception were nice. Not much of food options but free 24 hours coffee and tea. It took forever to get cleaning services. Wifi was one hell of headache. Never connect and doesn't stay on. You always need to be reconnecting. Rooms were okay. Not properly clean as we met some waste around the bed area. I think room cleaning after each stay should be a bit thorough than regular cleaning as some people smoke inside the facility. Their elevator always felt scary being it. Makes so much noise. Other than that my stay was just okay.

The people at the reception were nice. Not much of food options but free 24 hours coffee and tea. It took forever to get cleaning services. Wifi was one hell of headache. Never connect and doesn't stay on. You always need to be reconnecting. Rooms were okay. Not properly clean as we met some waste around the bed area. I think room cleaning after each stay should be a bit thorough than regular cleaning as some people smoke inside the facility. Their elevator always felt scary being it. Makes so much noise. Other than that my stay was just okay.

I was very challenging meeting people every day was pleasurable, and the breakfast was good.

I was very challenging meeting people every day was pleasurable, and the breakfast was good.

Got to hotel at 12am , having a room reservation week ahead.Room was dirty the men working at night was polite and helpful trying to give me a decent clean room ,he try giving us 4 different rooms but all of them were not clean , bathrooms dirty with hair that looked like the previous customers had shaved. Bed sheets were dirty looking like foot prints, and garbage on floor. 1 of the rooms had a really bad smell that u couldn't even stand to smell . At 1:30 something i was offer a king bed on first floor i had to accept it because of my 21 month all . Had a 5 hour drive and was really fussy ready to be in bed sleeping. The room at first was seemed to look clean but bathroom wasn't the shower floor towel was really wet and counter was dirty with toothpaste as well the doorknobs. The following day once we worked up went to front desk to atleast have back a day of refund ( we made reservation for 2 nights) and was told they couldn't do anything about it because i accepted the last room and also because my reservation was made thru a 3rd party like Expedia ect.. and had to call them to see if i could have a refund. I call orbitz and explain my situation and what was i told , they call the hotel and told me the lady that they spoke to didn't want to release or give me any refund back since i stay that night. I just did had time to be arguing or trying to get atleast one day at a clean place and had to clean it my self .I try to just deal with it . Never had this experience

Got to hotel at 12am , having a room reservation week ahead.Room was dirty the men working at night was polite and helpful trying to give me a decent clean room ,he try giving us 4 different rooms but all of them were not clean , bathrooms dirty with hair that looked like the previous customers had shaved. Bed sheets were dirty looking like foot prints, and garbage on floor. 1 of the rooms had a really bad smell that u couldn't even stand to smell . At 1:30 something i was offer a king bed on first floor i had to accept it because of my 21 month all . Had a 5 hour drive and was really fussy ready to be in bed sleeping. The room at first was seemed to look clean but bathroom wasn't the shower floor towel was really wet and counter was dirty with toothpaste as well the doorknobs. The following day once we worked up went to front desk to atleast have back a day of refund ( we made reservation for 2 nights) and was told they couldn't do anything about it because i accepted the last room and also because my reservation was made thru a 3rd party like Expedia ect.. and had to call them to see if i could have a refund. I call orbitz and explain my situation and what was i told , they call the hotel and told me the lady that they spoke to didn't want to release or give me any refund back since i stay that night. I just did had time to be arguing or trying to get atleast one day at a clean place and had to clean it my self .I try to just deal with it . Never had this experience

Great convenience

Great convenience

Everything was great!! The bed felt so good.

Everything was great!! The bed felt so good.

Denise at the front desk was so pleasant.

Denise at the front desk was so pleasant.

Comfortable

Comfortable

We saw a mouse in our room and had to chase it out.

We saw a mouse in our room and had to chase it out.

The staff was nice, but the bedroom smelled really bad and we soon realized the closet was full of black mold. We had a full refund but needed to stay in that room for the night because there was no more rooms available.

Internet access problem. Breakfast food was not great. Front Service was not helping for TV room to fix. Also not know about internet issue much.

Overall it’s good,but needs deep cleaning

They start cleaning the rooms around from 7am using the vacuum and it was very loud

The breakfast was great! Available until 9:30a, so appreciated being able to sleep in. We had a TV issue, but front desk handled quickly. The entire staff was very pleasant.

It can be better, Free breakfast doesn’t have many options. It’s pretty basic.

i really liked it, it was good

Terrible property. Staff was sleeping when we came to check in. The rooms are outdated and specially washroom. I would never stay again and recommend people not to book.

The breakfast was good. They didn't have any forks or knives, so that was difficult for us to eat the waffles and the sausages. There is a church in front of the hotel, so one of the nights when there was service, there was no room for parking in the parking lot, because apparently the church goers parked in the hotel parking lot. As I said, the hotel is ok for the price we paid.

We checked in and all the rooms they offered had plug ins so we were told we would not be charged and we could go to another Comfort Inn. The reason we could not stay in the rooms is because my wife has chemical sensitivities also known as Multiple Chemical Sensitivity. They put the plug ins to cover up a cigarette smell from another customer. In any case they never returned our money for the 3 days or the points we used for Chase Travel. The property owner is a liar if after his employee guaranteed a return or no charge then he would turn around and tell Chase Travel that he charged us.

Could be better, very old building, elevator is old it would take lot of time to go from 1st floor to 2nd floor.

the hotel manger denis she was great the check was very smooth but come night time we were covered in bed bugs. got bit up the night staff was terrible we was at the front desk trying to get service for two hours.

My room wasn't as clean as I thought it should be. There was leftover food under my bed that my dog was able to get ahold of. There was no extra toilet paper in the room, aside from what was on the roll. The vending machine on every floor was empty. The ice machine on the third floor was broken. The phone in my room didn't work. I would not recommend os stay at this property again.

I found a bug in a pillow.

This hotel was perfect for us as we just needed a one night stay. Clean. The staff was very nice. Simple & clean. That’s all we needed.

Everyone was so nice, very comfortable beds, free wifi

Best stay ever with VIP treatment I’ll always love to stay at comfort Inn

Great staff and good food for breakfast.

Good place to stay

showed up to check in - NO staff at desk for over 20 minutes. phone rang. no one came out. I was not the only one there, after midnight, trying to check in. I finally left, and now need a refund.

Bed and pillows were comfortable. The towels and washcloths seemed new and fluffy.

My daughter amd mysrlf stayed for a birthday paty. Check in was great. I checked out sunday at 825am. The woman who checked was rude and wouldn't give me a receipt. Customer service needs much improvement

The hotel was in excellent condition and convenient

Good location.

excellent

Room was absolutely disgusting, pubic hair all over bathroom and in sink. Mattresses protectors had nasty stains all over them. Food in fridge, food splatters in microwave, food and hair on tables. Horribly smell in room and hallways. Two families we were there with were told they over booked and had not rooms. Do yourself a favor and spend an extra $50 to sleep in a clean facility!!

Room was disgusting. Bugs, stains, the smell...the night manager was accomodating and kind, he apologized and gave me my refund with no hassle. Especially after I presented my photo evidence.

We thought Kayla and Simone were excellent. There was never anyone at the desk after Kayla left

I'm guessing the lady was in training didn't know how to check me in. She called apparently her supervisor for help. Obviously, the credit card that I have on hand and scan for the deposit; it's not the one that got charged. They charged a previous credit card that they keep in file since I stayed with them before.

The front desk service was great!!!

The bed sheets were not ironed. Our room was not cleaned every day. Electrical went out during breakfast so could not have hot breakfast. Noisy from other rooms.

My room was not turned down before getting to my room at around 7pm a lamp was riped from the wall and hanging by the cord. It was never fixed while I was there. Generic enough hotel stay otherwise.

Uninhabitable. Left shortly after check in. TV remote had stuff all over it. Counters in room had food crumbs all over them. Despite being a nonsmoking room, the room smelled like a smoking room that was heavily sprayed with cleaner to mask the scent and triggered an asthmatic attack. No hand soap in bathroom. Carpets covered in debris. Black hair on bedsheets. Wet untidy towels thrown under bathroom sink. Pool had a 6inch metal spring in the deep end, surrounded by a cloud of rusty water. Elevator had wet floors and condensation along the bottoms of the wall. They did not appear to be functioning properly, making significant noise and delayed opening. Cabinet in bedroom was sticking and hard to open. Gentleman checking me in was very nice and apologized. He told me the GM would contact me to refund my stay. It has been 24 hours and I have yet to be contacted. Health department needs to shut this place down ASAP.

Unfriendly staff

The night shift manager was rude we had to change room twice as AC was not working the one room we could smell weed and smoke detector was covered with plastic and thermostat was not working the shift manager did not bother to come up and look waited 30 minutes went down he gives another room that room bed had bed bugs could see them morning breakfast the eggs were not ready upon asking she said it will be done by 9.00am breakfast closes at 9.30am no plates she said eat it bowls very very rude morning general manager Michelle was great was juggling from floor mopping to attending front desk never stay at this property again no one bother to clean the pool horrible experience

Old property and room smelled like someone smoked

No complaints

All day all night the fire alarm kept going off. The last straw was when it went off at 5am and scared me and my girl out of sleep. They said the alarm was fixed so I was relieved to get some sleep. 15 minutes later it went off again 2 more times. We had to leave the next day

I would not recommend staying at this property. There was lots of late night noise. Slamming doors, flushing toilets, etc. Dog feces on the sidewalks and in grass. I will not return to this location.

This was ok. It smelled of dope which isnt my preference. Mostly clean. There was no soap when i first arrived, but staff helped out. Price was righteous!

Breakfast was decent and the person working at the breakfast was really nice. Cant recommend this hotel to anyone due to dirtyness.

Not as nice as noted in the app

Breakfasts was small and they didn’t cook more once it was finished . I was lucky that I was still able to get some food. Also a receptionist was never there so I self check out . I only stayed because I had to . Next time I’m booking another hotel

Noisy

Everything is good except for the noise. There's too much noise outside and inside the hallway.

Bed Bug Infestation! I woke up to numerous bites on my back and, upon inspecting the bed, found bed bugs crawling on the bed. I reported the issue to the front desk before checking out, as immediate action is necessary to address this serious problem.

There was an extremely strong foul odor, like too much perfume, throughout the entire building like they were overcompensating for all the other strange smells in the building. It was nauseating & I’ve never smelled a hotel smell so horrible. The elevator is rough & “jerky”, dirty & the buttons stick when you press them. The initial room I was assigned smelled like cheap perfume & smoke, there were random stains on the carpet & bed & the bathroom was not clean. I asked to be reassigned & the man did not have a problem with that. The breakfast was a joke. It was some strange version of an omelet, it was flavorless & the texture was gummy. The towels & wash cloths had what appeared to be pubic hair all over them & I'm glad I bought my own. It’s 2025 & this hotel needs some improvements. I have never stayed at a hotel this bad & will not be staying here again.

The property was pretty

This was not a very good stay. We arrived in the evening and there was no lighting outside in the parking lot area. There was also no lighting in the open seating area so guests were sitting in the dark chatting with family/friends. Perhaps they had an electrical problem. Also, the bedsheet had blood stains. Upon arrival, the hallways had the smell of weed. During our last night, the pot smell entered our room.

N/A

I travel back and forth to Maryland from time to and find that this location is the bomb.com!!!!

Noises from people talking and hang around in the hallway late at night kind of annoying

Property needs to be remodeled and updated. Was unable to take my shower due a busted pipe on the 5th floor

The room was not clear as we think it was supposed to be. The bathroom cabinet had dust on it and the room floor. The room had smoke smell inside. They had dogs on the floor we was not pleased about that. We thought it was no pets for pets. I’m sorry but just don’t want pets been in the same place as me and family are.

Odorless

I suggest a review of the limited personnel they present. The person who perform the check in is the same person who is in charge of setting everything at breakfast and the customer's attention is not met.

Great place to stay... staff is very friendly

This is our second time staying at this hotel, and we continue to be impressed. The nightly rates are very reasonable, and we love how quiet and clean the hotel is. It makes for a very comfortable and relaxing stay. Additionally, the location is perfect for accessing the subway with convenient parking just a short drive away.

The breakfast was so poor

Good customer service

Front desk person is never there. Property reeks of weed.

Decent place to stay on a budget. Not the greatest area, but seemingly safe if you don't wander far. Basic accommodations, but dated hotel.

Nothing to say

Good customer service

The bed was comfortable and the water pressure was great. The service not so great. Granted we arrived almost at midnight on Christmas day, so felt bad for anyone having to work, but there was a sign at the counter that said "sorry for the inconvenience, but we'll be right back, we're helping another guest". So we waited about 10 minutes and decided to ring the bell. And to our surprise an associate obvious awoken by the bell comes from behind the wall to assist. There was a sketchy young man walking around outside and coming in and out of the building. I'm assuming to get warm. When we were attempting to check out, a young lady was helping (I think) an elder gentleman. I heard her say, "you probably have the stomach virus that's going around, you'll be sick for 24 hours". As he walks away,, she follows behind him and looks at me and dats, "Hold on". Not "I'll be right back or I'll be with you in a moment", but "hold on". I felt that was rude as I never received any acknowledgement prior to.

Housekeeping left dirty washcloths in the shower.

I had no expectations, but was truly disappointed upon arrival. Was given a room with either someone in it or uncleaned. I didn't have to step inside to see the room in disaray. The next room was empty, but it hadn't been cleaned properly. Food and hair on floor, black sediment in the toilet and the tub area has mold. The tub drain collected water during the shower. Also saw a sticky trap behind the tv area. Arrived after midnight for my 2 night stay and wasn't in the room at all in the day. There were no other rooms in the hotel to switch to with 2 queens, so we made the best of it. It's a shame because generally speaking it's a nice hotel. Comfortable bed and pillows, quiet and near everything you'd need. Wouldn't stay again though unless they start cleaning properly and correct the mold problem.

This is an ok hotel. The bed had a dent in it like someone layed in one spot. The bed sounded like it was about to break. The male front desk agent was absolutely amazing. The breakfast was basically gone and the girl had an attitude when we asked about breakfast. Overall I would give this hotel a 6.5/10

Too many people outside smoking,

Good hotel, would be better if they could put water bottles in the room.

Room great. Breakfast was basically out of food at 7:00. Clerk was at desk and server was with him, but no effort was being made to restock food. Totally unsatisfactory.

Very clean and professionalism at the front desk

it wasn’t the best but not the worst. not a top hotel. but was ok.

I couldn’t recommend this hotel enough. Rooms were so clean and beds were comfy. The breakfast options were delicious and the staff kept it stocked and clean. Something for everyone . Great location. Free lemon water station. Loved staying here!

It was great

Are car was broken into

Good stay clean actually better then I thought

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The front desk was left unattended most of the time. We stood outside the hotel in the cold for over 20 minutes waiting for the front desk to left us in. I addressed my concern with Manager. She brushed it off as if it was not as if it didn’t need a dressing.