SpringHill Suites by Marriott Las Vegas Convention Center

It took us a long time to check in. When we asked the staff about where anything was they told us wrong. Everything else was amazing!

Bad

Helpful staff, clean and quiet room.

Recently, I stayed with my family for three nights. We faced multiple issues with the property. shower room door broken and could not lock. This was not corrected after we reported this issue. After our initial night stay, we faced an issue with a clogged toilet, they did not show attention to fix it, in turn we were asked to wait till the maintenance team came to work. After several calls and escalations, we were able to access another room. We did not expect such a facility by Marriott. Overall we were upset with our stay at SpringHill Suites by Marriott Las vegas..

Very good

This is a typical business hotel located away from the Strip. While some of the staff did not seem particularly professional, the breakfast was quite good. The rooftop pool is small, and the view is nothing special, so I wouldn’t recommend expecting much from it. Getting around was somewhat inconvenient, and I found myself doing a lot of walking. For my next visit, I would probably choose a hotel on the Strip for easier access to attractions and transportation.

Very clean rooms

Great hotel! Things are pretty accessible with the help of the LV monorail being close by. Staff very friendly and helpful! Breakfast was also goo!

Clean and comfortable, excellent price. Location is semi questionable

Superb

Very disappointing experience from start to finish. I stayed at this hotel last year and had a positive experience, which is why I chose to stay here again. One of the main reasons I booked this hotel was because Booking.com indicated that parking was free. Last year, parking was also free during my stay. However, when I arrived, the front desk employee immediately told me that parking was not free and that I would have to pay for it. When I politely asked why the information on Booking.com was different, she responded aggressively and told me that it was not her problem. This was our first interaction, and it immediately set a negative tone for the stay. The same employee was rude, unfriendly, and unprofessional throughout our interaction. She spoke to us disrespectfully and made us feel unwelcome. What made the situation even more unpleasant was that while she was speaking to us, food was literally falling out of her mouth. During our stay, we were extremely busy preparing for our wedding. A housekeeper came to our room, and I politely asked her to come back later. Instead of responding professionally, she simply stood there staring at me. I repeated my request and closed the door. After that, nobody ever returned to clean our room, even though we later confirmed with the front desk that housekeeping should come back. There were also maintenance issues in the room, including a leaking faucet. The worst part happened after we checked out. We received a notice that we had been charged an additional $570 smoking fee, even though neither of us smoked in the room. I immediately sent an email but never received a response. We then called the hotel and asked why we were being charged. The employee told us that the manager had decided to charge us, but she could not explain why and could not provide any evidence. When we asked how they determined that we had smoked when we absolutely did not, she simply said that it was the manager’s decision.

Room was clean, the stag was really welcoming and helpful, the breakfast was really good. I liked the parking felt safe.

Our stay was great! Room was clean and spacious. We went up to the roof to watch the kids swim and called and asked for the fireplace to be turned on. Nobody ever came to turn it on. That a bit of a disappointment.

Away from noises! Simple but clean.

We were not made aware that we were going to be charged every time you leave and comeback to the parking in the hotel.

El hotel esta bien acogedor las habitaciones tienen buena limpieza y esta muy bonito

Parking was easy but there is a daily fee. We had to ask for a new room because beds and towels had some hairs on them, and also the fridge was not working. New room was clean enough and had working fridge. Did not check out the pool area. Breakfast options were standard nothing special.

We have no problems with the stay. Staff did their job well. Nice rooms for a good price.

Restaurant was affordable and convenient. Food was very good- had the tomato and balsamic sandwich with chips and the chicken burger with fries.

Breakfast was great. Really close to the convention center

Good

Hotel was nice and clean. The only issue we had was customer service . The night staff when we arrived on 5/9/2026 at 4:30 pm, was rude upon arrival. There was no one at the front desk for about 3-4 minutes so I went around the corner to ask the bartender if there would be someone coming up to check in counter. She replied with an attitude as if I was bothering her. I then went back around to the check in counter. Another employee walked right passed us behind the desk into a back room door and didn't say a word to us or others waiting to check in. When a lady finally walked up to help us at the counter, she also had an attitude upon check in. The morning staff was very pleasant and helpful. Great stay other than bad first impression upon arrival. Due to this lack of customer service, we will not stay here again.

It was a solid room just a little dark so some brighter lights might help and the shower head was blowing water everywhere

It was nice to have a place that was close to the convention center. Is also not a casino so I was a nice quiet place to retreat to after the noise of vegas. The breakfast in the morning was also excellent

The room was clean and everything was in good condition. Convenient location to go to the convention center. My only complaint would be that they no longer have the waffle iron on the weekends.

Close to Monorail, easy access to the Strip, right next to gas station, very nice buffet breakfast with various items available. However limited breakfast hour, check time before going to lobby

Good location, across street from monorail and the loop at Westgate. Ate at onsite bar a couple of times, limited menu but decent food with generous portions. Free breakfast was same every morning but good variety to choose from, with the free breakfast and no resort fees it’s a great choice for basic accommodations.

The hotel was so convenient, location-wise. I was in town for WrestleMania, so I didn’t have to spend much on transportation to and from all the events. I enjoyed breakfast, as well as dining at the bar next to the front desk. The only thing I had issue with was my fridge not working, and none of the maintenance staff came to fix it. Other than that, my stay went well. I hope to return there in the future!

I am very happy with this property. Great facility. Everything I needed to make time in Vegas comfortable.

Every staff member were super friendly and helpful. The room was clean and bright. Check out time was at noon, so we didn’t feel rushed. Included breakfast buffet was pretty good. Overall, an amazing stay. :)

I liked that the shower had a bathtub and it was two seperate rooms for that and the toilet!

Very nice hotel. Breakfast every morning was a great benefit. Room was vey comfortable with plenty of room, clean and perfect for our4 night stay. Walking distance to the Westgate and Las Vegas convention center. Every staff member was polite and attentive. Tesla chargers in the parking lot was very convenient.

The breakfast was good, repetitive but it was a good start for the day.

Staff was wonderful and full of personality. The room was spacious and perfect walking for the sick new world festival. Breakfast was included and had many options not just your standard, the staff during breakfast were working their butts off to make sure everyone had what they needed and food restocked. 100% would stay here again. My only complaint was how the door slam, we had kids on our floor and they weee in and out of their room slamming the door early in the mornings. Area felt safe and was very clean

Great room, great breakfast, friendly staff. 10 min. Walk to monorail. Very friendly and accommodating

Everything was good.. breakfast was good and fresh.. i would stayed there again

Roms are great. We stayed for Sick New World and it was walking distance. Great hotel overall.

The room was very well kept and clean

Breakfast was good. Easy to get to the monorail

The reception employees were very nice. Room size was great. Breakfast was not very tasty and the time to have it is too early and short, would be better at least until 10am. The sheets were not smelling good. The curtain was broken and couldn't be closed properly.

Room size was great. Breakfast was not very tasty and the time to have it is too early and short, would be better at least until 10am. The sheets were not smelling good. The curtain was broken and couldn't be closed properly.

Very happy with the property

Yes

Nice place very quiet area away from the strip

El servicio es pésimo, llegamos en la madrugada al hotel y la habitación no estaba disponible a pesar de que la reserva se realizó con 3 semanas de antelación. El personal con mala actitud . El desayuno el terrible, muy básico y sin variedad. No recomiendo este hotel.

Good

area was safe for walking the block over to strip, breakfast was always fresh, room was clean, rooftop pool 10/10

The breakfast was not as good as it use to be. We got there around 7:30 am and the eggs were dry and cool. The sausage was overcooked. There was no coffee - they did fill it fast though. They did not have as much fruit as before. But the seating for breakfast is very nice.

The breakfast was not as good as it use to be. We got there around 7:30 am and the eggs were dry and cool. The sausage was overcooked. There was no coffee - they did fill it fast though. They did not have as much fruit as before. But the seating for breakfast is very nice.

Superb

Superb

Unfortunately, our experience with the front desk staff was not great. They often seemed to be in a bad mood and were not very welcoming. When we asked for recommendations on nearby restaurants or places to visit, they were not helpful and came across as rude and somewhat condescending. I believe front desk staff should be friendly and able to guide guests without making them feel uncomfortable. On a positive note, the shops nearby were nice, and the hotel is in a great location. It’s easy to walk or take an Uber to most tourist areas. Overall, the hotel is decent, but the service could definitely be improved.

Average customer service

The service was great room was clean.

The hotel itself doesn't have parking at all So you're FORCED to pay $25 a day for parking unless you want to park several blocks away from your hotel on the street Always a great experience when hotels play tricks and nickel and dime you with hidden fees and tricks

Breakfast was almost same each day in Leander. Could have been better..

They charged my CC after I left for a fraudulent smoking charge. I am certain my 84 year old mother was not smoking. She doesn't smoke and never has. They added a bs charge to my CC and no one will return my calls when I tried to contact them.

They charged my CC after I left saying it was for someone smoking in the room my 84 yo mother was in. She doesn't smoke. Cowards won't return my calls so I can dispute the untrue allegations.

Breakfast was not at all, to the level of springhill suites. Could have been much better

The rooms were clean and spacious. The hotel is quiet at night and there is a lot of parking. The staff is friendly and helpful.

One thing to note is that parking is not included and must be paid separately, so plan accordingly. Breakfast was decent, with plenty of seating downstairs and a coffee and tea station available during breakfast hours (though it is removed afterward). There is a coffee maker in the room, which helps. The main drawback was the pancake machine—it takes about 4 minutes to make just two pancakes, which is not very efficient during busy times. Adding waffle makers or a staffed cooking option would improve the experience. The rooftop pool and fitness center were highlights—both were very clean and pleasant to use. Overall, a solid stay with great cleanliness and service, with a few areas that could be improved.

I would rather stay at the Circus Circus.

I would rather stay at...

The breakfast menu was very limited

Clean and close to convention center

I liked the room that we were in...spacious, accommodating. We loved the fact that there were two separate sinks to use. The only issue i had(aside from the front desk agent processing my card for the cost of the room, when it was prepaid) was being charged a second time for parking, when we were exiting upon checkout. We arrived on a Friday, around 6PM, and checked out just before 7AM the next morning.

The staff is very rude, the pool is very small and the fire pit not working. The breakfast was very simple to.

Great place, beds very uncomfortable

The room was clean. Staff was friendly but they never answer at the front desk. The pool was nice and had a great view. Parking was $25/day.

Convienent to convention center Only thing I disnt like was how i was on the phone waiting for someone to answer for over 30 minites

Only thing I disnt like was how i was on the phone waiting for someone to answer for over 30 minites

Great

It was great. We were there for volleyball tournament at the convention center, breakfast opened early enough for my daughter to eat and it was a full breakfast. The paid parking was not user friendly.

I’m a Hilton Honors member and one thing I appreciate is that there is always water and hot coffee available at any hour in the lobby. One of the rooms that I booked for some reason the hotel cancelled the last night for one of my bookings and it created a bit of a hassle trying to get the room back for that night.

We came out for a convention, CONEXPO, and this was a perfect location. It even includes breakfast. It’s walkable to the convention center. We absolutely love this hotel set up perfectly for four of us. Will definitely be staying there again when the convention is in three years.

Weather was cold,

Very clean. Great breakfast. Good location.

Very clean. Great breakfast. Good location.

Yes

Yes

Nice stay

Nice stay

Pleasant

They charged my CC after I left for a fraudulent smoking charge. I am certain my 84 year old mother was not smoking. She doesn't smoke and never has. They added a bs charge to my CC and no one will return my calls when I tried to contact them.

I was charged 566 dollars as a smoking charge in one of the rooms we had stayed in. I am certain my 84 yo mother wasn't smoking, especially since she doesn't smoke. I tried reaching out to dispute it but no one will return my calls. Horrible they are stealing money.

I was charged 566 dollars as a smoking charge in one of the rooms we had stayed in. I am certain my 84 yo mother wasn't smoking, especially since she doesn't smoke. I tried reaching out to dispute it but no one will return my calls. Horrible they are stealing money.

They charged my CC after I left saying it was for someone smoking in the room my 84 yo mother was in. She doesn't smoke. Cowards won't return my calls so I can dispute the untrue allegations.

the room was clean. Breakfast was delicious. staff very courteous.

the room was clean. Breakfast was delicious. staff very courteous.

Clean hotel !

Clean hotel !

Everything I like everything

The room was comfortable Smell

I liked the bathroom and shower being in separate rooms Room was very small for a "suite", felt like regular room converted in a room

All

Excellent

Excellent

N8ce clean hotel, with fresh breakfast

N8ce clean hotel, with fresh breakfast

Great place to stay for the NFR

Great place to stay for the NFR

Location was perfect for our stay and the breakfast was very good.

Location was perfect for our stay and the breakfast was very good.

The staff was friendly and helpful throughout our stay, always welcoming and ready to assist with anything we needed. The complimentary breakfast was a nice bonus with a good variety of options, and the overall atmosphere was quiet and family-friendly. The location was convenient, with easy access to the Strip while still being away from the noise and crowds. We would definitely stay here again and recommend it to anyone visiting Las Vegas looking for comfort, cleanliness, and great service.

The staff was friendly and helpful throughout our stay, always welcoming and ready to assist with anything we needed. The complimentary breakfast was a nice bonus with a good variety of options, and the overall atmosphere was quiet and family-friendly. The location was convenient, with easy access to the Strip while still being away from the noise and crowds. We would definitely stay here again and recommend it to anyone visiting Las Vegas looking for comfort, cleanliness, and great service.

Staff are not welcoming comparative to others hotels that I have stay . Starting with front desk Asian lady she look like she had a bad night but most of the time she was like that . We stay 4 nights . They need a variety of food is the same thing over for fruit it was only one option banana for 2 day orange for one and apples for the other day . Egg and sausage, oatmeal , Cheerios. The staff that work during breakfast need more welcoming . It’s disappointing because you want to stay in welcoming place. They charge 24 dollars per day for parking it’s kind of pricey . The suite are clean and nice . I definitely don’t recommend it .

Staff are not welcoming comparative to others hotels that I have stay . Starting with front desk Asian lady she look like she had a bad night but most of the time she was like that . We stay 4 nights . They need a variety of food is the same thing over for fruit it was only one option banana for 2 day orange for one and apples for the other day . Egg and sausage, oatmeal , Cheerios. The staff that work during breakfast need more welcoming . It’s disappointing because you want to stay in welcoming place. They charge 24 dollars per day for parking it’s kind of pricey . The suite are clean and nice . I definitely don’t recommend it .

The staff was both friendly and helpful! The room was clean and comfortable.

The staff was both friendly and helpful! The room was clean and comfortable.

Good hotel 5-10 min walk from the strip. No resort fees is the bonus. Decent breakfast for the price too.

Good hotel 5-10 min walk from the strip. No resort fees is the bonus. Decent breakfast for the price too.

Nice stay in good price ,good and clean

Great selection of breakfast, clean rooms, and a convenient location close to the Strip—yet it still feels peaceful and away from the noise.

Great selection of breakfast, clean rooms, and a convenient location close to the Strip—yet it still feels peaceful and away from the noise.

2. They illegally charged us additional $566.90 claiming that they detected smoke in the room. They charged my credit card after we left. We don not smoke. To us, it is a treligious prohibition. Daily, The cleaning lady replaced the towels and tied up the room. In a smoke free environment, they should have detected the smoke and immediately informed the management. I stayed 7 nights! If there was actually a smoke, they should have warned us and even kicked us out the hotel. Total fabrication to swindle money! I called 4 times and spent couple of hours waiting on the phone before I was able to talk to someone in operation who just received my complaint and sent the management at SpringHill by Marriott to explain the additional credit card charges. Their email response, without any proof, we charged the additional fees because we detected smoke in the room. ( after we checked out!)

2. They illegally charged us additional $566.90 claiming that they detected smoke in the room. They charged my credit card after we left. We don not smoke. To us, it is a treligious prohibition. Daily, The cleaning lady replaced the towels and tied up the room. In a smoke free environment, they should have detected the smoke and immediately informed the management. I stayed 7 nights! If there was actually a smoke, they should have warned us and even kicked us out the hotel. Total fabrication to swindle money! I called 4 times and spent couple of hours waiting on the phone before I was able to talk to someone in operation who just received my complaint and sent the management at SpringHill by Marriott to explain the additional credit card charges. Their email response, without any proof, we charged the additional fees because we detected smoke in the room. ( after we checked out!)

The biggest disappointment was food/breakfast - limited and poor choices - basically bagels every single day. Only ONE choice of fruit (e.g., banana one day, apple next day etc.), and even then it was not enough, it ran out quickly. No non-meat items, no hash brown or any other choices. There is a single pancake machine but the line was long. They don't have coffee past the breakfast hours (most hotels usually have coffee at lobby throughout the day). Overall, it felt really lackluster, limited, unappealing for a Marriott property.

The biggest disappointment was food/breakfast - limited and poor choices - basically bagels every single day. Only ONE choice of fruit (e.g., banana one day, apple next day etc.), and even then it was not enough, it ran out quickly. No non-meat items, no hash brown or any other choices. There is a single pancake machine but the line was long. They don't have coffee past the breakfast hours (most hotels usually have coffee at lobby throughout the day). Overall, it felt really lackluster, limited, unappealing for a Marriott property.

All good

All good

This hotel was spacious and quiet, making it a truly comfortable stay.

This hotel was spacious and quiet, making it a truly comfortable stay.

The room was roomy, clean, and comfortable. Great value!

The room was roomy, clean, and comfortable. Great value!

Nice staff, friendly, had some great recommendations for where to eat for my family.

Nice staff, friendly, had some great recommendations for where to eat for my family.

Front desk staff was very rude and disrespectful and yelling when I asked if the breakfast was free with the reservation. I would not recommend this hotel to anyone.

Front desk staff was very rude and disrespectful and yelling when I asked if the breakfast was free with the reservation. I would not recommend this hotel to anyone.

Love that there is no casino in this hotel

Love that there is no casino in this hotel

The location is great minutes walk from the convention centre and monorail and away from the strip so quiet Nothing

Rooms were clean and staff was courteous. Location is also good.

Rooms were clean and staff was courteous. Location is also good.

Yes

Yes

Would definitely stay again.

Would definitely stay again.

Overall a really good place to stay. Quick walk to the strip.

Overall a really good place to stay. Quick walk to the strip.

Just okay

Just okay

Size of the suite. Great breakfast choices.

Size of the suite. Great breakfast choices.

Room is good, but breakfast not diverse

Room is good, but breakfast not diverse

Had a great time. Good for families

Had a great time. Good for families

Location was good Staff were very rude and looked like they didn’t like their job. Very short when you talk to them. I am also missing my air pods that were on the nightstand. Housekeeping came in when we were gone and my air pods went missing. Front desk said they would call me if they were found. Not pointing fingers but it seems fishy they were there when I left and gone when I came back….

I will definitely come back to this hotel next year for my business trip and let others on my team know about it. I will also look out for this chain in my other business travels throughout US.

I will definitely come back to this hotel next year for my business trip and let others on my team know about it. I will also look out for this chain in my other business travels throughout US.

The room & hotel were clean. One disappointing part was there wasn't much hot water for 2 days, so had to have a pretty cold shower.

The room & hotel were clean. One disappointing part was there wasn't much hot water for 2 days, so had to have a pretty cold shower.

all good

all good

The room was absolutely amazing! First of all, I only came to Vegas because I bought back up tickets to the WNBA game just in case the Aces didn’t win the game I was to attend in Phoenix. I could not help what time the airlines got me there( it was either 3 hours early before check in or about 11 pm that night). The staff at the front desk was much to be desired! He was rude, uncaring and perhaps a little power struck. I asked if I could check in early he said no. Usually you can pay extra to check in at some hotels but he even reiterated that it was against policy. I am also disabled and had no desire or ability to walk to the strip. I sat for 3 hours directly in his eyesight and at no time was my room ready…I guess. So I’m in pain, exhausted and hungry and could’ve paid for an uber and eventually did order food . but I was too exhausted and in pain to go anywhere. I needed rest! So I sat! He did give me a manual wheelchair but who’s going rolling all the way in the heat to any part of Vegas pushing those wheels under these conditions? The hotel didn’t seem to be that busy where the rooms weren’t ready early. He was a professional butt with no courtesy. And he wasn’t too kind to the other staff either! I admired his trying to be professional but when you have no compassion for the customer and those around…professionalism means nothing! I’d rather have a robot serving me! Upon checking out of this hotel this same guy was seeming to be having an altercation with another unsatisfied customer!!! Breakfast was not good. It had no choices. Though the rooms were exceptional…my experience was at least 6 times worse than my stay at the SpringHill Suites in Phoenix the night before!!!!

Breakfast was good. It's hot

Breakfast was good. It's hot

breakfast is good.

breakfast is good.

sorry, all the motels we stayed at are blending together but they were all comfortable. A station for the monorail was across the road & upstairs inside Westgate Casino.

Didn't have a waffle maker

The staff was very friendly and the property was clean. The location was nice as we attended a festival at the convention center. The breakfast was good loved the muffins, not to many options for protein though. Our room 1018 was cute, but very cold because the AC wouldn't shut off so we had to resort to having the heater on. The only downfall was that the shower/ shower head was in a terrible condition with green rust all over it making the water pressure very crappy. There was no shower liner too so water went everywhere. For the price you pay things like a simple shower should be updated/ kept in great condition.

The staff was very friendly and the property was clean. The location was nice as we attended a festival at the convention center. The breakfast was good loved the muffins, not to many options for protein though. Our room 1018 was cute, but very cold because the AC wouldn't shut off so we had to resort to having the heater on. The only downfall was that the shower/ shower head was in a terrible condition with green rust all over it making the water pressure very crappy. There was no shower liner too so water went everywhere. For the price you pay things like a simple shower should be updated/ kept in great condition.

Clean room, friendly staff. Would recommend.

Clean room, friendly staff. Would recommend.

Rooms were clean, but beds were uncomfortable. Some of the staff were pleasant, some were not. Had issues with the toilet and was not fixed the first time maintenance came to the room.

Rooms were clean, but beds were uncomfortable. Some of the staff were pleasant, some were not. Had issues with the toilet and was not fixed the first time maintenance came to the room.

I would recommend for anyone who does not want to stay on the strip for staying on the strip prices.

I would recommend for anyone who does not want to stay on the strip for staying on the strip prices.

It was nice but could have offered more selection Fresh fruit, potatoes bacon Drinks at the bar were small and extremely over priced

The rooms are newly renovated in collaboration with West Elm. Very functional, super comfy bed, great location nera the Las Vegas Convention Center.

The rooms are newly renovated in collaboration with West Elm. Very functional, super comfy bed, great location nera the Las Vegas Convention Center.

Parking terrible check-in terrible

Parking terrible check-in terrible

The staff were very nice and the breakfast was better than your run of the mill - very clean buffet area.

The staff were very nice and the breakfast was better than your run of the mill - very clean buffet area.

The area wasn’t walking distance to the strip

The area wasn’t walking distance to the strip

Great spot to stay in Vegas if you're here for work/conference

Great spot to stay in Vegas if you're here for work/conference

Good stay

Good stay

Good breakfast. Excellent security. Staff was helpful and courteous. A lot of street traffic made sleeping difficult. Bare minimum of linens, one facecloth and one hand towel with toilet in one room and shower/vanity in another.

I arrived earlier than check in time and was able to drop my bags until it was time for me to get into my room. I stayed in a suite on the 19th floor and it was great! My room was clean, bed only semi-comfortable, and the service I needed/called for was given with a good attitude. This hotel provides breakfast from 6am-9am and offers many different option and I have to say, it's pretty darn decent. During my 5-day stay, I had the options of: pork sausage, assorted breads, eggs, andouille sausage, an oatmeal bar, fresh fruit (banana or apples), fresh coffee and tea, with freshly poured apple or orange juice. The onsite bar and restaurant should be celebrated as well; great bar options, friendly faces and good service. An honorable mention would be Brandon (I hope I remembered his name correctly). He wasn't overly enjoyable as Monique (different personalities), but he provided good services when I needed it. Overall, I'd give this hotel a solid 8/10

I arrived earlier than check in time and was able to drop my bags until it was time for me to get into my room. I stayed in a suite on the 19th floor and it was great! My room was clean, bed only semi-comfortable, and the service I needed/called for was given with a good attitude. This hotel provides breakfast from 6am-9am and offers many different option and I have to say, it's pretty darn decent. During my 5-day stay, I had the options of: pork sausage, assorted breads, eggs, andouille sausage, an oatmeal bar, fresh fruit (banana or apples), fresh coffee and tea, with freshly poured apple or orange juice. The onsite bar and restaurant should be celebrated as well; great bar options, friendly faces and good service. An honorable mention would be Brandon (I hope I remembered his name correctly). He wasn't overly enjoyable as Monique (different personalities), but he provided good services when I needed it. Overall, I'd give this hotel a solid 8/10

Good location for access to both Westgate sports book and The Sphere

Good location for access to both Westgate sports book and The Sphere

Everything was really good. Staff was super nice. I would’ve given it all five stars, however our room was not as clean I hoped it to be. The shower was dirty. It was a little dusty and the room smelled really weird almost like a mold or something. Other than that, it is a nice hotel. The breakfast was really great. I wish there was more variety.

Everything was really good. Staff was super nice. I would’ve given it all five stars, however our room was not as clean I hoped it to be. The shower was dirty. It was a little dusty and the room smelled really weird almost like a mold or something. Other than that, it is a nice hotel. The breakfast was really great. I wish there was more variety.

Great location for convention center . Great breakfast.

Great location for convention center . Great breakfast.

Great location. Close to the strip yet farther away from the unwanted noise

Great location. Close to the strip yet farther away from the unwanted noise

The best thing about our stay was just the staff and the beds. The staff was very helpful but the room was dirty, the toilet made loud sounds, the shower did not work well, the lights was so dim. Even the swimming pool was not as it look in the photos on the site.

The best thing about our stay was just the staff and the beds. The staff was very helpful but the room was dirty, the toilet made loud sounds, the shower did not work well, the lights was so dim. Even the swimming pool was not as it look in the photos on the site.

Very close to the convention centre and walkable to the strip.

Very close to the convention centre and walkable to the strip.

Great stay. Exactly as advertised.

The breakfast buffet really helped us out with not having to go out and find something.

The staff is always friendly. Great breakfast offering too.

Property was clean and we like the free breakfast

It was clean and easy.

The workout facility had issues with the treadmills but were fixed and the buffet breakfast was much better than anticipated. The staff were awesome!!

We had to book additional room upon arrival Never sell this as a room suitable for 5 as it’s suitable for 2 perhaps max 3

One of the reasons I picked the hotel it said free parking. I get the and had to pay $24 per night for parking n no security guard. Ridiculous false advertisement

Breakfast was terrible. Stayed for a week. Hoped it would get better, but it didn’t. Won’t stay there again.

I tried to cancel my reservation because I accidentally booked it for different dates, and no one helped me with that, the staff told me to contact Expedia to contact them to give me the refund, and I tried, Expedia said they are contacting them, and they said we never got a call or contact from them! I don't know who lies about it, and I never got my refund, I had to pay the hotel again, and I was so disappointed!

Everything was excellent but the fact that we were charged double. We booked through Expedia and the hotel charged us again. Very inconvenient.

When we got there to check in front desk said check in was at 4 and they said the hotel was completely separate from Expedia that any information from Expedia was incorrect

.

It was a nice quiet location for us to get away from the crowds. They had a nice breakfast every morning. The small pool and fitness room was great to have some downtime in as well.

Front desk staff was rude and unhelpful did get her name but she had red hair

Did not like it.

Very nice hotel, quiet and spacious

Stayed with family large rooms super quiet, super clean

Great place to stay while we were exhibiting at a tradeshow at the Convention Center. Easy to walk to the convention center. The breakfast was wonderful and staff was really helpful. Rooms were very clean.

Great place to stat

Able to check in early, friendly staff

Nice property

Excellent housekeeping service

Good location, friendly staff and the place was super clean.

super clean, nice spacious

Very comfortable

Close to strip, but off the strip. Great for access to convention center. Thought it was free parking but it wasn’t. And the breakfast was nice. The rooms are quiet and comfortable.

Friendly greeting upon arrival and departure. Very clean room. Easy access to the monorail.

Well maintained, clean, good service and great breakfast.

Went for a one day family get-a-way! Everything was awesome. Thank you Springhill Suites!

Super easy for staying near the convention center.

We are used to the fact that the hotels in USA are usually in poor condition. This one was a positive surprise. Large, well furnished, clean, nice rooms. Friendly staff. Small pool on the roof with nice views on the Strip. There was no casino in the hotel, so it was quite and safe. It is situated in a walking distance from Westgate monorail station and Strip. Bus 108 will take you directly to the airport. The only disappointment was the breakfast. It was only slightly better than in budget motels. Mos of the guests needed to use paper/plastic plates, forks and knives and cups. Is ceramics a luxury that we don’t deserve? The selection of food was moderate, mostly junk food such as waffles and cereal. The scrambled eggs were very dry - rather untasty.

Too many hidden fees why not list it on the website so people can prepare. I had to find my bank to put more money in than what was on my final reciept. Like all other parking near the strip be prepared to pay.

Clean and big room, separate toilet and shower, water filling stations and front lobby were great. Not convenient to public transport but close to the strip for quick ride share

The property was overall okay. The duvet inserts were terribly stained and the duvet cover doesn't properly close. I had to wrap the blanket in other sheets. The pillows were flat. The bed was an uncomfortable innerspring. The room itself, while renovated and clean was inconveniently laid out. Breakfast was good. The tram is nearby.

We really enjoyed our stay. The room was huge with 2 queen beds and an additional trundle bed, if needed. The daily complimentary breakfast was great to start the day, with ample seating and tables. Just far enough from the strip to get away from the hustle and bustle, but close enough to get to other attractions.

I truly enjoyed my stay. Loveliest staff I’ve had the pleasure to meet.

Walkable to Sphere

I loved my stay there. Nice,clean and quiet. The only thing i would change is adding waffles to breakfast line.

Rooms have damages to the wallpaper and the walls. Advertise Tesla chargers are actually paid charges lol. I can choose million other hotels with the same benefit for charges lol. Please be transparent up front that you do have charges but those are paid additionally. Not a big deal but is the reason why I chose this hotel at the end to be disappointed.

Breakfast is good but parking fee is way too much expensive, even more than 5 star hotel.

Everything good

Property was perfect for what we needed. I wish the water machine and ice machines worked better.

Stay was fine. Hotel was as expected. Easy walk to Circus Circus on the strip

It was fine. Kind of nice to be away from the strip.

Sadly this place is kind of a dump now. The beds were comfortable but the condition is getting pretty run down. Our room was only serviced one time in four days- despite us being gone almost the entire day. It says they service every other day, but they didn't say which ones. The towels were abysmal and too small. There were a ton of families staying here, likely for spring break. The breakfast is average or below, very limited choices and could be done much better. Hotel vending choices, likewise very limited despite having other items listed and not close enough to anything you can walk to to get more of something. The highlight, if this tells you anything, was the coffee on the breakfast bar. I would avoid this place next time I have a convention. I've stayed at nicer places near enough in much better/newer condition. I would say it was quiet, except that one afternoon, one family slammed opened and slammed the door no less than 22 times in a half hour. The lighting in this hotel is so bad in the common areas and the rooms, that awful blue tinted LED, dim everywhere, that when the sun goes down it feels shady. How big companies get these things so wrong truly is a mystery. A huge shout out of appreciation to the gentleman from Louisiana working the breakfast bar for a couple days- his attitude was superb, I told him so, and he is the only thing that softened this otherwise annoying stay.

White bed covering was dirty. Staff not friendly at breakfast. They were removing eating utensils and food at breakfast before the closing time.

Everything was great

Breakfast very limited selections

Walking distance from Convention Center. Property feels dated. No fresh fruit for breakfast except banana & apples & they should have homemade waffles diy every day not just w/e’s. Two of our five days we had cold showers which we brought 2 attn of front desk & received disappointing response of we’ll make a note for mgt. Elevator had error message twice & everyone escaped unscathed! Several items out on menu but menu not changed even though out of stock had been going on for some time. It feels like the staff tries but nobody “upstairs” listens. Good news is property was safe & overall clean

Hotel was nice but front desk people need to have more patience with the customers

Nice and clean.

The hotel itself was nice; however, there was a group of young boys running around on our floor screaming, yelling, knocking on our door even after being spoken to several times (even after 10:00 PM!) It caused quite a bit of anxiety wondering when they would return each night.

We came for our son's soccer tournament which means we needed and early checkin and larlte checkout. The front desk people were extremely friendly and accomodative.

Second was decent but not considered clean for my standards.

Property is clean and has quiet surrounding. We felt safe staying there for a couple of days. The staffs are so friendly and attentive to our request. Definitely will stay here again.

We three people reserved a two beds room but only one blanket provided. Asked for extra blankets twice, got confirmation from staff that they would deliver to the room. But no one showed. One of us had to sleep without cover the whole night. Complained to the staff next morning, even no apologies at all. Won’t come back again.

Restroom was not clean (toilet) trash can had already trash. And the toilet paper was half used

Within walking distance of convention center

The hotel was fair. While clean and the rooms were spacious it was just tired and old. The gym was missing pairs of dumbbells- why don’t you replace them. The breakfast was hyper processed standard American without a vegetable to be had. It’s in a great location near the convention center with no gambling or smoking allowed which is why we stay there but it’s not cheap averaging $350 a night with fees and taxes. 3 stars is a good rating and that’s a fair but maybe generous rating

Very clean

Our room stinks! There was an bad odor from the toilet which probably from the sewer and it can smelled through out the room. Unfortunately, we didn’t get to ask to be moved because we checked in early to attend the boxing fight.

Clean, spacious room. Convenient location for attending events at the convention center.

Was average

It’s great in general

We asked for extras towels we called they never picked went to front desk told him we need extras ones they never showed up. The front desk worker was super annoyed by people, the sheets were dirty

Bartender John was excellent! Music selection playing was terrible! Techno type music played very loudly in the lobby, breakfast area and restaurant 24 hours a day. Recommend switching out various genres of music.

I didn’t like that the bathroom fan was of very low quality

This was very good except for the breakfast of the second day at 8:30, we waited 30 minutes and we had nothing to eat except scrambled eggs and we couldn’t find a table together (we were 5).

The front desk staff were very robotic lol it was impossible to have anyone answer the phone from our room . Our heater was not working and it was freezing . We were unable to use the bathtub because the plug was broken . When asked to switch rooms they did but to another handicap room which we were not and the bathroom there was worse . Overall experience was not great .

Close to Convention Center. Understaffed with poor customer service. Expect to wait 30 minutes to check-in or speak with any at front desk.

at covention center. Breakfast is fair but again, at least included in the price 😄

Parking was $24/day extra. This should have been clearly stated at booking.

Everting was good. Just the breakfast finish to early.

Hotel is well kept and we were very pleased with our room. Close to the strip. We’ll definitely stay at this property again when we visit Las Vegas. We highly recommend especially for the price.

All the doors looked beat up, the walls inside were shabby and dirty. People yelling outside the rooms in the middle of the night.

Loved not being attached to a casino!! Plenty of casinos within walking distance, lived not having to walk through a smoky casino each time we went to the lobby! Con to our stay - there was no warm water Saturday morning in the shower. It wasn’t a problem the other days we were there. Not sure what happened?

Pool was warm, location not right on the strip but easy access to the monorail across The street at Westgate .

Todo muy bien

Everything about our stay went very well my siblings and I enjoyed everyday of our stay look forward to coming back

Breakfast is great and the Rooftop pool was a special treat.

Very very nice and clean

We had a great stay!

Staff was very friendly and helpful. Location was nice because it is away from all the noise on the strip.

Hello. The truth is that my stay at this beautiful Hotel was very pleasant Everitin was excelente thank you very much, may God bless you always

Nice rooms, great breakfast. Staff was awesome. Check in was easy

The place was clean and staff was friendly.

Wouod recommend this property especially if attended event at the convention center

Room is nice and clean. Quiet compared to staying at a casino. Breakfast buffet was included which is a very nice bonus. Conveniently right around the corner from the convention center. Just a 7 min walk for me to get to where I needed to be. Will definitely come back and stay again.