Holiday Inn Club Vacations at Desert Club Resort by IHG

Superb

Great location, 10 minutes walk to the Strip via the Linq. 2 minutes walk to the Sphere. Very safe, always staff walking around or in the buggy's keeping an eye on everything. Security on the main entrance gate, and all other gates on the complex were very secure. Good to have the kitchen facilities and a full size dining table and sofa area. Only negative was controlling the air conditioning across the whole apartment. One bedroom was hot and the other was cold!

Location - excellent - close to The Strip and we got Sphere view - very nice Second floor would have had even better view ;) - details though :)

It was very close to the Las Vegas Strip, a very convenient location. The resort was quiet and clean.

The room was beautiful and clean, my only issue was the door it slams shut and is heavy so it can really do damage. Also more Umbrellas at the pool but other then that it was awesome.

Super close to the Sphere and MGM. The property offered rides to the front or back gate and then walk to the sphere or MGM.

The staff were friendly and helpful. Check in was smooth. The actual room could have been cleaner. There was a lot of accumulated dust in the corners of the bathroom and other areas.

Location is perfect if attending an event at the sphere. However if your into paranormal activity. Room 303 building 18 is not the room to stay in. Thats not for me I got no sleep. Besides that the location is perfect with multiple pools

Great family friendly place! Lots of room and great for families with kids!

plenty of room long walk to lobby

There are no ice machines on property. I did not see any at their store either. You would basically have to buy some at the grocery or convenience store off property. We only stayed one night and did not know this before hand. The air conditioning was capped at 68, but our bedroom windows faced the sun and it became very hot in the bedroom overnight with no ceiling fan to help. I would recommend to the property to either change the thermostat settings or add a fan to the bedroom. The curtains are blackout but they do not cover the whole windows. All night there was light shining in, and morning was hot and bright. (We like a completely darkened room to sleep). It’s possible getting a bedroom facing west might have been different. I would recommend to cover the entirety of the windows in the bedrooms. Otherwise this is a nice place to stay for more than one night, as you can bring your food and drinks and there is room to relax with family/friends. Several pools and spas and amenities to use.

The villa was spacious and had everything we needed. Location was great and easy to get to everywhere. At checkin, they hit you with a time share pitch. Guys, we're travelling across the world, we're off a long flight, we don't need this BS. We also don't want to spend any of our holiday sitting in a sales pitch. Unless you've paid for our room and flights, you have no right to pull this on us. On another note, we booked a villa with a sofa bed for 3 people, and the sofa bed wasn't made up for us. Strange to have to pay so much to set up the bed ourselves.

Room was very clean, friendly staff, and felt safe.

A second gal arrived a few minutes later and was up and running in less than 5 minutes. I paid the balance that I owed and given keys that had to be activated at another desk across the lobby. The sole purpose of that desk was to entice you to go to a 90-minute timeshare presentation. After about 4 or 5 no’s, we got our parking pass and our activated card keys. The room itself was clean and roomy. The layout was a bit odd. The toilet was in a room with a door but there was no door to close between the bathroom and the rest if the unit. Fine for the two of us but awkward if there were others using the hide-a-bed. The pools looked ok and we used the one closest to us twice. The area was quiet and easy walking to the Sphere (cool facility) and The Strip (not our idea of fun). For location alone, we would stay here again but we don’t have any desire to return to Vegas.

My adult daughter & I were in Las Vegas for the No Doubt Sphere experience, and I chose for us to stay here due to its close proximity to the venue. The Check-in staff were friendly & fast getting us set up in our unit. You can opt for a classic hotel key card or a key bracelet. Parking is included with stay, a plus with many spots close to each building.The 2-bedroom 2-bath suite was a beautiful space, clean, fully amenity stocked, a modern kitchen, and felt like being home away from home. We were able to safely walk to the show. The only negative was the Check-out procedure. There was no signage to indicate the easier process of dropping keys into bins on the counter, etc. It was really busy, so I waited in line just to be told that all I had needed to do was drop the keys on the counter. Super frustrating! Either have a dedicated Check-out clerk or a counter designated for Key Drop-off with clear signs. Otherwise, a wonderful stay & we'll come back here again.

It was a nice property, but no elevators on the upper floors.

Great service, location, roomy, beautiful, clean and staff were friendly

This is our go-to hotel when staying in Las Vegas. The suites are spacious and excellent, and its location a couple blocks off the strip and right next to Sphere is great. Friendly folks (just be prepared for a light initial pitch to get you to buy into vacation packages), great rooms and amenities, secure. I also appreciate that it's not a casino.

Great Location The pizza

Location is good. Didn't realize it is a time share property. Only 2 people at the check in desk. Took forever. But second desk to get keys had 5 people. That is where they try to get you to a salesperson and to a meeting. They said we were in a building that was recently remodeled. Maybe 10 years ago. Flooring was cracking. Door looked like it was melted. Door molding had finish nails sticking out half an inch. No bath towels. Just hand and face towels and pool towels. Just poor workmanship in general and not that clean.

Clean, great kitchen w/full size refrigerator, plates, glasses, pyrex if you want to cook or bake👌 convenient esp if you are going to the Sphere:) I will def be staying there again.

Excellent place to stay but check-in took way too long. Staff was very pleasant and helpful but had to stand in line to get checked in for almost 30 minutes. Location is great and the villa are excellent. Clean and comfortable, kitchen well stocked and nice to have a washer/dryer. Would be nice if they could put in an elevator instead of having to climb up three flights of stairs with luggage.

Proximity to the Sphere, washer and dryer unit Front desk staff. Some were ok, some were quite rude on the phone and in person.

great room. parking was a game changer. loved it. will be staying again.

Great location! Close enough to walk to the strip and to the Sphere for our show, but laid back and more quiet. Our 2 bedroom villa was spacious and clean. We didn't use the pool, but with multiple on site, another great option to relax. Staff were all friendly and helpful. Would stay again for a show.

We stayed one night so these were not huge issues for us. The beds are comfortable and the property though large was quiet. They charged extra $25 for early check in.

Very good

Room clean and comfortable I am writing to share some feedback regarding a recent stay booked through your platform. While the overall experience was pleasant — the room was clean, comfortable, and the property was quiet and enjoyable — there were a few issues I feel need to be addressed. First, during check-in, the receptionist forgot to provide our room number, which meant we had to call the front desk from the building to get that basic information. No explanation was given regarding the breakfast benefit included in our reservation either, which added to the confusion from the start. The most frustrating issue, however, relates directly to how the breakfast information was presented on Booking.com. The listing clearly stated that "breakfast was included," which any reasonable guest — especially a family — would interpret as breakfast for all guests in the reservation. Only after contacting the hotel directly did we learn that the benefit was, in fact, limited to a dining credit equivalent to breakfast for just two guests. Our family had five people, so this discrepancy was not only misleading but caused unnecessary stress and confusion. I would strongly encourage Booking.com to work with this property to update the listing to something more accurate, such as "breakfast credit for two guests" or "breakfast partially included." Vague descriptions like "breakfast included" create false expectations and directly impact the guest experience, particularly for families and larger groups. The hotel staff did eventually clarify the situation, and I appreciated that. However, clearer communication upfront — both from the property and on the platform — would make a significant difference. I hope this feedback is taken seriously and leads to improvements in how included benefits are described on your platform. Thank you.

One quick advice... If you are travelling with heavy luggage, I would recommend to check with the reception about ground floor accomodation since there is no elevator in the property.

Its very close to the Vegas casinos and in a convenient location. Morning breakfast was fantastic and it was part of the hotel reservation. Parking is free unlike other properties in Vegas, which really helped us.

Clean room, and easy to go around.

We stayed here while visiting Vegas - so nice to have a kitchen and laundry in our unit! And it didn’t smell like smoke.

Nice quiet location. Friendly staff. Our unit wasn’t the cleanest.

We loved having an oven and washer and dryer on site! It was extremely helpful that we could text the staff for extra blankets or questions. If you are going to the Sphere the location is excellent. However it is about a 20 min walk to the strip so if you are planning on going there it can get tiring with all the walking.

Great hotel for the price. We were going to the sphere so the location was perfect, right next to the sphere parking lot. Rooms were spacious and clean. Restaurant was surprisingly good. Would stay here again.

Clean villa, loved the 2 bedrooms for the price. The pillows and bed were too firm for me.

Conveniently located next door to the Sphere. Nice rooms and comfortable bed !

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The staff was very helpful. The room was clean and the kitchen had everything we needed to make meals.

Room was clean and had sufficient kitchen utensils for us to cook. Pool was clean and well maintained.

This is primarily a time share and because we were not owners we were placed in the very back of the property, and it was a bit of walk to even get to the front. Also it was about a 15 minute on top of that to walk to the strip, so around 20-25 minutes to get to the strip after walking from back of property. There is also a lot of kids there when we were there and no dedicated adult pool or areas so had to share which was not very relaxing. The room itself could have used some better cleaning, sink did not drain, air flow into the bedroom was not great and there was duct tape on the edge of the floor. For the price compared to others in the area I did not think it was worth it.

Close to the Las Vegas strip, while giving a sense of home. Rideshare from the property to events was easy, and a great view of The Sphere!

ROOM & LOCATION IS GOOD NOT GETTING DESIRED ROOM AS WE ARE THE REGULAR CUSTOMERS SINCE LAST 5 YEARS & CUSTOMER CARD PAYMENT DETAIL IS NOT SECURE WITH THE HOTEL & WE DONT TRUST THEM AT ALL

If you're going to a show at the sphere, the location is unbeatable! On our first morning, there was a power outage in our building.

Room was very clean. We enjoyed our stay.

Clean room, spacious for extended family. Great location next to the Sphere!

**My Review – What I Liked at Holiday Inn Club Vacations at Desert Club Resort** I really enjoyed my stay at Holiday Inn Club Vacations Desert Club Resort. One of my favorite things was how spacious the rooms were — it felt more like staying in an apartment than a hotel. The beds were comfortable, and having extra space made the trip more relaxing. I also liked the pools and outdoor areas because they gave a resort feeling and were nice for relaxing after a busy day. The location was another big plus since it was convenient and made it easy to get around and visit attractions nearby. The staff was friendly and helpful, and the resort felt clean and organized. I also liked that there were activities and amenities available, which made the stay more enjoyable. Overall, I had a great experience because of the comfort, location, and relaxing atmosphere. I would consider staying here again in the future. What I Didn’t Like: None — everything was fantastic! I had a wonderful experience and really enjoyed my stay. The rooms, atmosphere, amenities, and overall experience exceeded my expectations. I would happily stay here again.

Perfect place to stay if you’re attending a concert at the Sphere! It’s only about an 11-minute walk, making it incredibly convenient. The accommodations are spacious and ideal for larger groups. Would definitely stay here again.

This place was amazing! We had the BEST time! Super close to Sphere so walk was quick. Staff was AMAZING!! We just overall loved this trip! Would totally stay here again!

NA

They need an automated check in system not a 2 step line that takes a solid hour only to have some guy try and sell you on a 90min seminar. Room was fine, a little dirty and poorly laid out but checked all the boxes. Definitely stay at a hotel on the strip if you’re wanting to go there as things are much farther away then they seem.

Place was great. This is the place ill be staying for now on when i go to vegas. Excellent place to stay. Highly recommend.

We loved how close it was to the Sphere. We walked to the concert. It was very convenient.

overall good and comfortable experience

Bad

Its a nice hotel, no casino, near the strip

My second time stayed in this hotel. I love everything.

We enjoyed our stay. Location was great as we were attending an event at the Sphere. Room was spacious with a comfortable bed.

Very good

Check-in was quick and easy. There was a lady who assisted me and was very kind and friendly. The room was clean and spacious. The kids enjoyed the kiddie pool and arcade room. The location was very convenient and within walking distance to the Vegas strip. We will book here again soon, and I have recommended this place to my family & friends with big families. Thank you for a great stay!

The room was incredible. The staff was amazing. They will pick you up and take you to and from the lobby if you don't have a car. The walk to the sphere was super easy and safe.

Very nice property

This is a great place to stay especially for families . Staff were friendly. Rooms were clean and smoke free . About a 5 minute walk from the Sphere if you are going to a concert. It’s about a 10 minute walk from the main Las Vegas strip but very close and reasonable walk . I would recommend staying here

Helpful staff clean room.

Its really close to the sphere Fist the check in took a long time, the staff keep telling you to go to a presentation because they want to sell you a time share... they almost force you to accept and sign... it took like 30-40min to finally get the keys, keep sending text to rate the stay, and they did'nt even bother in do the housekeeping for the time we stayed, at the check out they tell me because we are not going to do the presentation it will be a penalty fee of 40 bucks for a thing in the firts place i did not want (they keep talking and talking so they confuse you and very much "force" to accept to do the presentation, we couldn stay for it, our party was aready leaving, i explained that but the fee will be kept)... so the overall price was expensive for a holiday inn vacation club ... will not stay at this hotel again. Add.

Shuttles are fun. Rooms are very comfortable and clean. Wonderful staff. Stairs to the third floor. But I needed it.

The staffs seem to be too much promoted for their $150 cash which required both my partner and I to join their tour for 90 mins. I rejected it at their front desk, and they called my room for the same thing again which was not good.

Nice place I would stay again

IHG diamond elite benefits apparently aren't honored at this property. Not sure why.

Only got to stay the night but coming back in a month.

The room was spacious and clean. I didn't know it was a timeshare property so of course they solicit me upon checking in. I bit the bullet and paid the no show fee ($40) because i had no interest. I was there for BTS.

Fantastic room, close to the convention center with multiple pools and hot tubs. Highly recommended

Very beautiful and modern. Spacious and excellent quality for the price we paid. It was wonderful to have had things on hand like the drinking water and laundry detergent. No elevator. Most things were kinda out of reach for a 5'1" woman.

Exceptional

No elevator. Most things were kinda out of reach for a 5'1" woman.

The hotel staff were very friendly. We were able to get an early check in and late check out. The lobby, pool area and restaurant were all clean. Our villa was very clean and the beds were comfortable. There were small things that could be repaired like torn screens for the windows, but those things didn’t negatively impact our stay. I would book again!

It's my second time here and I appreciate the clean room, the well located and the quality of Holiday inn brand. Definitely recommended!!

Nice hotel close to the strip without actually being on the strip. Very friendly staff. It’s a clean hotel but you can also tell it is an older hotel. I didn’t see any bugs and the rooms were clean so overall it’s a good place to stay.

The hotel is family friendly . The restaurant inside the hotel has a good menu and the food was delicious. There is a pool inside each complex . The villas are spacious. The staff are helpful. The location is not ideal coz you need to drive to get to the strip and the parking there is redoculously expensive. The hotel has a strange rule that they clean the room for a fee !!! We thought it was very annoying and very unsustainable for a hotel. There is no elevators in the buildings so you need to carry your luggage . The hotel rate should be lower and more competitive given the mentioned inconveniences. The pool was not cleaned one day of the stay.

Good

Amenities were nice and comfortable clean bedding. Spacious 2 Bedroom with King beds. Enjoyed the jacuzzi sized bath. Socks became dirty upon arrival so we just used our sandals throughout our stay. Staff was attentive and checked in a couple times via text and informed them that floor/carpet probably needs a shampooing. Enjoyed all the amenities and family had a comfortable stay. Walking distance to the Sphere. Enjoyed a great concert experience. Wonderful stay in Vegas.

LOVED the location, amenities, the Gold Mine menu and prices aren’t too bad! The room was very comfortable and the parking was great! Me and my partner booked a 3 night stay, we were VERY disappointed with the TV not working with it only having 20 antenna channels and not being able to cast a visual screen only audio. They have NO daily house keepers, our room only had 1 toilet paper roll! They try to FORCE a timeshare, with ALL of the sales representatives taking NO as an answer. The person I spoke with was very unprofessional, I felt forced upon and offer which made me and my partner so uncomfortable. The front desk receptionist offered us this deal for a win of $150/cash which came only in a digital gift card that you can’t even use in many places since you cannot input or use because of a PIN #. So, the gift card reward was to talk about a time share for 2-4 hours, you cannot walk out or you won’t receive your $150. The hotel was generally expensive. Over all it could’ve been so much better with several easy improvements from the hotel in general.

Convenient to the Sphere. Golf cart shuttles to the building you were staying in. Shuttle driver Les was AMAZING! We called the property because we were delayed due to travel circumstances out of our control. We told them we would be arriving a day later. They were unwilling to adjust our date of arrival and said we would still be charged. We weren’t happy, but said fine as long as we still had our reservation to check in the next day. The hotel front desk staff said that wouldn’t be a problem and we could check in anytime the following day. Well, we arrived earlier than normal check in time the next day to find out our entire reservation had been cancelled and we were charged the no show fee, even though we had called and made arrangements. They said they could reinstate our existing reservation after talking to management, but we would be in a smaller room (at the same price) and would have to wait an hour for the system to recognize it, which would actually be the regular check in time. We were already exhausted and stressed out due to flight cancellations and changes. This didn’t help. It took over 2 hours to be able to check in and get to our room. We missed our prepaid window reservation ($80) at the Eiffel Tower restaurant because of this. You can’t take luggage to the restaurant and we needed to get ready and dressed up. That meal was to celebrate our belated Anniversary and my 50th birthday. We finally were able to get a room and get checked in. We didn’t eat that night. Was too upset and it pretty much ruined my first night in Vegas ever.

LOVED the location, amenities, the Gold Mine menu and prices aren’t too bad! The room was very comfortable and the parking was great! Me and my partner booked a 3 night stay, we were VERY disappointed with the TV not working with it only having 20 antenna channels and not being able to cast a visual screen only audio. They have NO daily house keepers, our room only had 1 toilet paper roll! They try to FORCE a timeshare, with ALL of the sales representatives taking NO as an answer. The person I spoke with was very unprofessional, I felt forced upon and offer which made me and my partner so uncomfortable. The front desk receptionist offered us this deal for a win of $150/cash which came only in a digital gift card that you can’t even use in many places since you cannot input or use because of a PIN #. So, the gift card reward was to talk about a time share for 2-4 hours, you cannot walk out or you won’t receive your $150. The hotel was generally expensive. Over all it could’ve been so much better with several easy improvements from the hotel in general.

The gal that checked us in is probably the nicest person that’s ever checked me into a hotel. The bellman was very nice, and they were willing to hold our bags while we went around town after checkout. This place is good for families as you have more room to spread out. Nice price point for the amount of space we got.

Stayed here for a visit to the Sphere. Perfect location, spacious rooms and great staff.

I like the place cause it was kinda like a small city. I know the breakfast was included, but when I went for EDC, I didn’t have time to eat it.

Nice property and very comfortable. Be forewarned—when you go to the “Vacation Station” to get your room key activated, you will be given the hard sell to attend a time share presentation. I had to say no thank you several times before I could get my key activated. Not a great first impression.

Rooms were very nice and comfortable. Some stuff was not visually appealing. One of the hot tubs was blocked up with both yellow tape and orange barricades and hat about a foot of dirty water in it. Not huge deal but again, not appealing while you point next to it on vacation. Very close to the sphere so ideal for that. I would stay again though

Location was great and close to everything. Walking distance to the strip. They didn't have adequate shade at the pools, and they wouldn't give any extra pool towels. The room was nice, but handles kept falling off of closet doors and drawers. Water pressure really low.

Location was great and close to everything. Walking distance to the strip. They didn't have adequate shade at the pools, and they wouldn't give any extra pool towels. The room was nice, but handles kept falling off of closet doors and drawers. Water pressure really low.

The hotel rooms are clean and comfortable. Don’t be misled by the “included” breakfast. Upon arrival, it turned out that only a $10 credit per person is provided for breakfast. That amount doesn’t cover even a single dish, so anything over $10 must be paid out of pocket. Moreover, we arrived for breakfast at 9:30 A.M., but were not allowed in and were told to wait because there were no available tables (the restaurant is very small). We were seated after 30 minutes. After we finished eating, they refused to accept our breakfast credit and made us pay the full amount, claiming that we were supposed to have eaten before 10:00 A.M. My family, friends, and I are completely disappointed. We have never encountered such unfair treatment at any hotel. It’s frustrating that Booking provides misleading information about the “included” breakfast.

The shuttle take you to and from room. Shop also nice and well equipped No casino not really a dislike but non other

The bathroom tub had a strong smell of pee and the lousy mattress is very deep, a part of the bedroom curtain does not open

I really enjoyed this place, stayed here for a concert, when I come back to Vegas definitely going to try and stay here room was spacious, the only thing that I had a problem with is the second bedrooms vent wasn't working properly all the other rooms cooled down except for that room. The beds were comfy and soft slept really good

We had a great stay !

location is great just 10mins from the strip surprised only 1 restaurant on site , but i’m sure most people eat out

Convenient to the Sphere. Golf cart shuttles to the building you were staying in. Shuttle driver Les was AMAZING! We called the property because we were delayed due to travel circumstances out of our control. We told them we would be arriving a day later. They were unwilling to adjust our date of arrival and said we would still be charged. We weren’t happy, but said fine as long as we still had our reservation to check in the next day. The hotel front desk staff said that wouldn’t be a problem and we could check in anytime the following day. Well, we arrived earlier than normal check in time the next day to find out our entire reservation had been cancelled and we were charged the no show fee, even though we had called and made arrangements. They said they could reinstate our existing reservation after talking to management, but we would be in a smaller room (at the same price) and would have to wait an hour for the system to recognize it, which would actually be the regular check in time. We were already exhausted and stressed out due to flight cancellations and changes. This didn’t help. It took over 2 hours to be able to check in and get to our room. We missed our prepaid window reservation ($80) at the Eiffel Tower restaurant because of this. You can’t take luggage to the restaurant and we needed to get ready and dressed up. That meal was to celebrate our belated Anniversary and my 50th birthday. We finally were able to get a room and get checked in. We didn’t eat that night. Was too upset and it pretty much ruined my first night in Vegas ever.

Very good

Loved the location, the amenities and of course the villas! The check-out time! 10 am is too early and also the staff wasn’t cooperating in providing complimentary late check out, although thought being a genius member would help with that but it didn’t! Since usually a lot of flights are red eye - 10 am check outs are very inconvenient.

Close to the sphere Not accommodating for early check in without paying an additional fee

Minor cleanliness & tub wouldn’t drain. Everything else was great.

Was in walking distance of the strip but staying a block over was great, less noise. The restaurant downstairs was nice to have and they have reasonable pricing. Over all we would definitely stay again

The best place to stay! Super family friendly, just wish there were elevators but other than that just a true dream feels like you’re at home with the Vegas twist! The sphere was just so cool to walk past every time!

really nice and clean rooms, perfect location for the weekend. apartment style and really spacious for our group !

It was okay here. I’d go back for a longer stay.

Fabulous experience. Highly recommend.

Exceptional

Very good

Great staff, and easy check in process! The site is a bit big so I wish there was some type of transportation via golf carts or n option or a closer room.

Clean and plenty of space. 5 min walk to sphere.

I had tried 3 days before to add another name in the reservation cause they arrived before and they said it was added but when they arrived they could t check in because they didn’t show the name.

Rooms are a bit dated but clean and spacious. Be aware that there are walk-ups without elevators, up to potentially 3rd floor. We were on the second floor and surprised there was no elevator - it was a bit of an issue as my wife is recovering from knee surgery and if there was a warning about the walk up, I did not see it. At least we were second floor and not third. Overall we liked the place as comfortable, spacious, clean, friendly staff and good proximity to walk to the Sphere practically next door. We had a strange master room with a bathroom (including shower) completely open to the main room (no door! - that's odd!). Also, the shower was an old style jacuzzi tub with a poorly installed glass door that was hard to slide across and the bath edge was very high and challenging, almost dangerous, to step over. I waited in line a long time to a frequently understaffed counter to ask for a stool to help. They misunderstood and sent us an in-shower chair (not helpful). I did not want to wait in the long line again to ask to speak to somebody about this. I would not book this with Expedia again as I was not given any IHG points and could have received those and booked the same room directly with IHG.

Exceptional

Friendly staff, easy & fast check in. Love they have pools, a game room, restaurant & a general store within reach

We did enjoy that there are five pools to choose from the restaurant on site had very good food for good pricing and mostly everyone we ran into staff wise had a smile and a hello. We just didn’t like being bugged for the sales pitch.

The condo was nice but it was really loud. Bathroom was very small. We were told that we’d have a view if the pool but there was no view, just of the next building. Parking was great and it was just across the street from The Sphere

I enjoyed the location of the housing. It was not on the strip, but not so far that you felt you weren't in Las Vegas. Having The Sphere right next to us was beautiful. The room was really nice and spacious. Having a family of 4, it was plenty of room. Having a full kitchen with provided utensils was helpful to save money and even spend some time. The master bedroom's shower did not work properly. When you turned the water on, the lock would not engage completely which would cause was to come out the bath spout and the shower head. That caused the water to get cold quickly.

Great stay

Great

Exceptional

Spacious rooms, clean amenities, friendly staff, perfect location.

Going forward it was a quiet and nice resort. The upgraded hotel rooms were fantastic, my mother's room was super nice. We would stay again but in the UPGRADED rooms.

Very good

Perfect for what we needed it to be plenty of space and close to the sphere

Great room. Nice beds. Everything was very clean. The location was perfect. Breakfast was strange. You order a la cart in the restaurant, but you have a budget of 10$ p.p. a day , so after one breakfast you use also the budget for the second day. Breakfast tastes delicious

Very easy access to Sphere. Very friendly and helpful staff. Good, clean rooms. The hotel mini-mart is very expensive.

The hotel mini-mart is very expensive.

the property feels very safe Nothing

the property feels very safe Nothing

The accommodations The 2 Room Villa was so spacious, clean and perfect for our extended family visit. I highly recommend staying here.

.

We stayed at the Holiday Inn Desert Suites while in town for a concert at the Sphere. Perfect location and wonderful suite that felt like a home away from home. Great price for the quality of room - clean, quiet and a welcoming retreat from the craziness of the strip. Ate at the onsite restaurant and hung by the pool which made for a great day. Just make sure you tell them you're not interested in the timeshare presentation when you are sent to the Vacation Station to "activate your keys." Other than that little annoyance, I would definitely recommend a stay here!

Room was nice, quiet, staff was great. Guard gated for extra protection.

Staff is friendly - I came for a show at the sphere it’s honestly the perfect location because you can walk to and from the sphere not dealing with traffic or Ubers. The hotel is slightly outdated but I didn’t mind it was clean and tons of amenities offered and it’s a short drive to the strip and downtown Vegas. Close to the airport

We really enjoyed our stay. We really appreciate the in room ammenities. Perfect location and plenty of parking. We will stay at this location again next time we are in Las Vegas.

Great location and we loved that it had a full kitchen. We didn’t want to go to a talk about the timeshare as we have done it before and did not want to be pressured to join. So that being the case our room was across the parking lot in a different building. It seemed like we were the only ones in the building. When we asked the front desk for assistance for anything they were not very friendly and we felt like we were bothering them.

Great location and we loved that it had a full kitchen. We didn’t want to go to a talk about the timeshare as we have done it before and did not want to be pressured to join. So that being the case our room was across the parking lot in a different building. It seemed like we were the only ones in the building. When we asked the front desk for assistance for anything they were not very friendly and we felt like we were bothering them.

Your monies stretches here. It wasn’t the most ideal place for us. It was however right across from the Sphere which was literally the reason for our visit. I called ahead of time to check if they allow early checkin. When I checked in, front desk sent me an sms to alert with updates regarding the room. After 3 hours waiting in the lobby, we finally decided to abandon ship and left our luggage then walked to the hotel across the street to get refreshments. I got the text our room was ready an hour before the checkin time. So it was a good thing we left. So color us shocked to find our 2 bedroom villa not entirely clean. We waited all that time for what exactly. Our shower was dirty. The toilet seat in the hallway bathroom had a smudge of lotion. So the first thing I ended up doing after unpacking was tidying up. I could list all the little things they can fine tune, but I feel like they already know. On a positive note, we had a washer & dryer so we came home with no laundry.

Good apartment and the amenities and location are very convenient. Everything was great, but a cockroach got out of the toilet sink and I have to run water to make it go and close the lid every time I have to use it.

We stayed here when we went to a concert at the Sphere because we didn’t want to deal smoke and crowds in a casino. We liked it! Quiet area, full apartment, 8 minute walk to Sphere and 15 minute walk or 5 minute rideshare to casinos/strip. 5 pools, and hot tubs at many of them. There is a restaurant and bar at the main entrance, but it closes early and has pretty basic sort of diner-ish food - good for breakfast or lunch and a quick drink, but not for dinner or late night. The only things I didn’t like about this place are that the hot tub closest to our room was broken, and there were no good restaurants in walking distance. Otherwise, it was a great stay!

Mainly went to Vegas to see No Doubt at the Sphere, this is the best hotel to get if your going to a show there. Inexpensive, great size rooms, pool was great, bar was great

Restaurant was affordable and pretty good. Loved all the pools and large rooms.

I have children and my baby was crawling on the floor in our villa and her hands, legs, and feet were black from the floor. They may need to be mopped more often.

Very clean, big room, friendly staff, safe and you can walk to the sphere. They did ask if I wanted to attend a timeshare seminar and I told them no and they weren't pushy about it. Great place to stay!

I rented two villas for a family vacation. They were perfect for the six of us. We loved that the property was next door to Sphere. We enjoyed hanging out together in the rooms. The pool was really nice too. Being asked to sit in on a sales presentation during my vacation. I felt the staff were a bit pushy and wouldn't take no for an answer. Also, both of our villas had a chemical smell like new carpet or paint. The hotel offered to come deodorize the rooms for us but I declined.

I rented two villas for a family vacation. They were perfect for the six of us. We loved that the property was next door to Sphere. We enjoyed hanging out together in the rooms. The pool was really nice too. Being asked to sit in on a sales presentation during my vacation. I felt the staff were a bit pushy and wouldn't take no for an answer. Also, both of our villas had a chemical smell like new carpet or paint. The hotel offered to come deodorize the rooms for us but I declined.

Exceptional

Exceptional

Clean room with a great view of the sphere. Friendly staff

Great stay at a wonderful hotel!

Property and rooms were clean. The staff were friendly and super helpful. Everything you may need is available at their Marketplace. This will definitely be my go to hotel when visiting Vegas.

Do not stay here if you are not a time share holder! You are treated like second class guests. Charles at the front desk was very rude when checking us in because we weren’t time share holders. He made the process difficult and unsatisfactory. I travel a lot and have never experienced anything like this!

The location is good

Great!

Large and spacious rooms. Very clean property. Multiple pools. Restaurant staff was great and food was good. We had one maintenance issue and it was resolved quickly. Property is walking distance to Sphere! Downside: no airport shuttle, no elevators, no bottled water in rooms. Several buildings are far from reception and restaurant so be sure to use the golf cart service. We could not get anyone on the phone at departure, and getting our bags and suitcases down 3 flights of stairs then walking in 95 degree heat to front lobby was not the greatest.

This property was the perfect choice for our Las Vegas stay. We were so close to the sphere, we could walk out our door and watch it glow. The grounds were nicely maintained and the staff was excellent. We booked a 2 bedroom suite and it was completely furnished with dishes and everything we could have needed. Definitely would stay again.

It was Clean and nice. We loved that it had washmachine and dryer so we could travel back with all are clothes clean.

It was Clean and nice. We loved that it had washmachine and dryer so we could travel back with all are clothes clean.

Room layout was good. The bath/shower was large, but is probably more appropriate for a bath.

We were there for a quick overnight given the proximity to the sphere. It looked like nice facilities for families.

The property was very nice, clean and comfortable. If it wasn’t for the rude staff, we would highly recommend. We will not return

This hotel is laid out like an apartment complex. There is a nice little kitchen and a laundry room off the small balcony. There is a TV in the living room as well as in the bedroom. You can walk to the Sphere. There are multiple pools, and a fun little bar/ restaurant on site. The entire apartment is very, very small. It is a time share property, but Holiday Inn rents out empty rooms on booking platforms. We were placed on the second floor in the very very back of the property, which is a long long way to the lobby. You cannot walk to the strip in a decent amount of time unless you get assigned a room near the front of the property. The shower and sink are open to the bedroom, not in a seperate bathroom with the toilet. It gave little privacy. When we got there the staff was kind until we told them we didn’t want to sit through a time share presentation, then they became cold and unfriendly.

Room layout was good. The bath/shower was large, but is probably more appropriate for a bath.

Superb

This hotel is laid out like an apartment complex. There is a nice little kitchen and a laundry room off the small balcony. There is a TV in the living room as well as in the bedroom. You can walk to the Sphere. There are multiple pools, and a fun little bar/ restaurant on site. The entire apartment is very, very small. It is a time share property, but Holiday Inn rents out empty rooms on booking platforms. We were placed on the second floor in the very very back of the property, which is a long long way to the lobby. You cannot walk to the strip in a decent amount of time unless you get assigned a room near the front of the property. The shower and sink are open to the bedroom, not in a seperate bathroom with the toilet. It gave little privacy. When we got there the staff was kind until we told them we didn’t want to sit through a time share presentation, then they became cold and unfriendly.

Stood for one night . Staff was very very friendly, room was clean. Great stay

Free parking was a big plus. The staff was very welcoming and helpful. My wife and I had a one bedroom villa. So, basically the size of a small apartment. Good sized kitchen and updated decor. Very clean!!! All the basic kitchen utensils one would need. Proximity to the Sphere is the best part. It took less than 10 minutes to walk out the back exit and to the main “plaza entry” of the sphere. Furthermore, about a 15-20 minute walk to the strip.

Nice place. Basically like small apartments. Right next to The Sphere (10 minute walk to the entrance).

I love the location , close to Sphere . I love it had free parking space . They have a marketplace . The Grill Restaurant was too awesome , yummy food .

Staff are great! Very helpful. I love our signature villa.

2 bedrooms, 3 closets, full kitchen, balcony, washer and dryer. This place was very comfortable and was right next to the sphere.

We loved our room and the proximity to the sphere. We really liked the pool! The market is very very expensive. I was told I’d be charged $ for a sugar packet from the coffee bar next to the lobby. I did not love that housekeeping kept bags of garbage outside of our room. I also didn’t love having to stand in line in the lobby for sugar packets, because the coffee bar lady wouldn’t just give me one. We saw other guests ordering drinks by the pool. I asked a waiter if I could order drinks as well, he said “I’ll be right back”. He never returned. I ordered drinks from the bar myself. I had an awesome Bloody Mary made by a young lady at the bar!

Everything No complimentary water

Everything No complimentary water

We loved our room and the proximity to the sphere. We really liked the pool! The market is very very expensive. I was told I’d be charged $ for a sugar packet from the coffee bar next to the lobby. I did not love that housekeeping kept bags of garbage outside of our room. I also didn’t love having to stand in line in the lobby for sugar packets, because the coffee bar lady wouldn’t just give me one. We saw other guests ordering drinks by the pool. I asked a waiter if I could order drinks as well, he said “I’ll be right back”. He never returned. I ordered drinks from the bar myself. I had an awesome Bloody Mary made by a young lady at the bar!

NA

Staff out front was Amazing

I didn't have breafast here.

Exceptional

Superb

Superb

Overall excelent

Comfortable, affordable, clean room, excellent bed, great location if visiting the Sphere. Wish we were staying longer to enjoy the amenities!

A+ stay

The location of the property was perfect to access the Sphere and is only a 15 minute walk from The Strip. First bad review through booking.com. This place is extremely tired and our toilet didn’t work and we had to manually flush it the entire stay, in addition to this the shower head didn't work properly and the bath didn't drain. The worst part was the pressure from front‑desk staff to attend a Holiday Inn “presentation” - good way to unsettle your guests after long haul flights and just said yes to get away. Then when checked bank card they had put a charge on it! When I tried to cancel was told that was informed of this - absolute rubbish and to be lied to and spoken over the top of really got me going. Overall, a frustrating and sub‑par stay I wouldn’t repeat.

Location, comfort, facilities and staff Minor maintenance issues that can be improved: phone didn't work, shower drains were clogged.

Location, comfort, facilities and staff Minor maintenance issues that can be improved: phone didn't work, shower drains were clogged.

Great clean property and staff was excellent. Able to do everything via text which was very convenient. Pool was great!

I booked this property specifically because I used the “Breakfast Included” filter on Booking.com. We were two families with around 8 people, so breakfast was an important factor in choosing accommodation. After arriving at Holiday Inn Club Vacations at Desert Club Resort, the front desk informed us that breakfast was NOT included for our reservation and claimed it only applied to a different room category. The problem is that this was never clearly disclosed during booking. The listing appeared under the breakfast-included filter, and the booking page itself showed breakfast included. Even after sharing screenshots and contacting Booking.com support multiple times, nothing was resolved. This feels misleading because customers naturally rely on the filters and information displayed during booking. If breakfast only applies to certain room categories, that needs to be made very clear before payment. The only positive part was the excellent location between the Strip and Sphere, which was very convenient. Overall, disappointing experience due to misleading listing information and lack of support resolution.

Location I booked this property specifically because I used the “Breakfast Included” filter on Booking.com. We were two families with around 8 people, so breakfast was an important factor in choosing accommodation. After arriving at Holiday Inn Club Vacations at Desert Club Resort, the front desk informed us that breakfast was NOT included for our reservation and claimed it only applied to a different room category. The problem is that this was never clearly disclosed during booking. The listing appeared under the breakfast-included filter, and the booking page itself showed breakfast included. Even after sharing screenshots and contacting Booking.com support multiple times, nothing was resolved. This feels misleading because customers naturally rely on the filters and information displayed during booking. If breakfast only applies to certain room categories, that needs to be made very clear before payment. The only positive part was the excellent location between the Strip and Sphere, which was very convenient. Overall, disappointing experience due to misleading listing information and lack of support resolution.

The suite was very good and well stocked with what was needed for an extended stay, lacking only a toaster. Every suite came equipped with a washer and dryer which was great. Unfortunately our washer did not work which we found out after starting a load. The maintenance staff went above and beyond to replace the washer within the hour, even transferring our wet clothes from one to the other. Great service!

Amazing!! Check in was a breeze and the staff were kind and helpful. My family including three kids stayed here and we all enjoyed our weekend.

Bed was comfortable, unit spacious and well appointed. The furnished kitchen was a big plus and much appreciated. Staff was super friendly and helpful. Location was also a winner, close to the Sphere. Overall, the unit was great! I personally think that there should be an elevator when guests are booked on the 3rd floor. I was very surprised (and displeased) when I found out that we would have to lug 40 lb suitcases from ground level way up to a 3rd floor unit. Granted, staff eagerly assisted with this, but even they shouldn't have to participate in that. I'm quite sure Holiday Inn Club Resort brings in enough revenue to be able to afford an elevator for 2nd and 3rd floor units. I also think the property should be more forthcoming with informing guests that they will be on the 3rd floor without an elevator.

Wish they would offer free coffee at the lobby at morning.

Please note there are no elevators at this property and we were on the 3rd floor so that was not fun. The staff was not helpful at all during our stay and seemed like they didn’t want to be there. Only the bartender/server Jonathan was exceptional! We needed a few small creamers for our coffee in our suite and had to go down three times because they charge $1 for four mini containers…obviously we didn’t think we would be charged, so had to go back upstairs and get $1 then went back down and there’s tax so had to go back up and get a dime for the tax..it was nearly 30 minutes and six times up and down the stairs…ridiculous!! The 2bd/2ba room was nice but that’s about it!

Wonderful place to stay for our 2 days in Las Vegas. Parked our car and weee able to walk everywhere. Restaurant was good and convenient.

Staff was helpful, efficient, and friendly.

All staff were welcoming and polite

Such an awesome place! Love staying here.

Beds were super comfortable and location very close to Sphere and Tuscany Suites was exactly what we were looking for. Our room had a large bathtub that made up for lack of acceptable hot tub. Pools were small. Only one hot tub was working and so many people were using it. No way was I getting in there.

I liked having a kitchen, being near the Sphere, walking the grounds, having access to several pools, and the good service in the Gold Mine Bar and Grill. The use of card activation as a way to bring an unsuspecting guest into a sales interaction left me disappointed. I wouldn't have objected if the girl at check in would have clarified that a sales presentation accompanies the key activation. In addition, the people making the sales presentation didn't clearly state what they were selling until almost finished. This sort of manipulative rather than straightforward sales presentation left me with a negative impression which tarnished an otherwise nice vacation.

Love the place

Amazing stay for the sphere

Great.

Our stay was amazing. We will be staying here every time we come to Vegas.

We love staying at these properties. They are clean and so family oriented. Multiple pools, game room even a small store for last minute needs

This is a nice quiet option if you are going to the Sphere. It is literally next door! we could see the sphere from our balcony. It was peaceful and quiet ..totally opposite from the strip which I liked. We had a full kitchen, separate bedroom and fireplace. The AC worked great in the living room but was slightly warmer in the bedroom. This was fine in April but might be an issue in the Summer. There are several nice pools to choose from and there is a decent bar/restaurant on the property. The room was clean and bed was comfortable. The check in staff was really friendly .I knew they would send us over to the timeshare desk after check in to activate our keys but overall we were able to walk away from there pretty quick. . The only reason I am not giving 5 stars is that the time share folks repeatedly called our room our first morning there. It woke us up.. Also the check out is super early ...10 am unless you pay a late fee. If I had booked as an IHG member it would have been free so I'll be sure to do that next time.

I did not like the staff pressuring us to get a time share.

Great room! On site restaurant was fantastic.

We enjoyed our unit - full kitchen with all essentials provided was really helpful. The bed was very comfortable. I loved having a balcony to sit out on. I would choose this condo again over any hotel in the area. I really liked that it felt like a private community and wasn't completely over run by tourists. I believe there are 6 pools in total. The one located near our condo had a broken hot tub but it was so hot that I didn't care at all. Also, as a guest you can use any of the pools and hot tubs so keep that in mind. All the staff members we encountered were extremely friendly. We could walk to Sphere in about 5 minutes so very convenient location. On-site restaurant was just okay. Nothing special. It is much cheaper than other restaurants around so we didn't break the bank. Cons: 1.) Our condo could have been swept better upon our arrival. 2.) Our tub drained very slowly so you had to stand in water while showering. 3.) Balcony chairs are very uncomfortable. I had to put a a folded towel down in order to sit comfortably. All in all we had a pleasurable stay and we would definitely return in the future.

Close to the sphere

Great.

Very clean, easy access, quite and spacious

The bathroom sink was crusted and falling apart and the tub faucet was corrode

However the facilities seem old inside the room, the rooms dark, stuffy, too basic and not very pleasant. And one the bedrooms was quite perfume-y and dry that it caused nose bleeds and sore throat and super itchy/dry skin during our entire stay.

Couldn't have been a happier, including the attached restaurant, the food and the food prices. Really nice suites!

Loved the size of the rooms! Very clean! Convenient for our plans!

Great location. Convenient. Hot tub diwn for repairs.

Clean Roms, great staff, location is great

Poor customer service but the place is good to stay.

Great value

Right next to the sphere and had a lot of pools to choose from.

Amazing view of the sphere! Nice staff. Comfortable beds

clean room

Clean, comfortable and well equipped. Wifi was unreliable.

Excellent location if you are going to a show at Sphere!

Nice No complaints

Room was clean and spacious. Would stay here again.

Excellent room, great location

Nice place with great staff.

Check in took almost 50 minutes. There were 2 people in front of us and only 1 staff member. That member took almost 20 to 25 minutes for each party to check in. Biggest surprise, there are no elevator in any buildings.. we were given 3rd floor and no heads up on the situation. Struggled to get entire luggage to room.

Woman at from desk from Wisconsin went above and beyond to help us. Out

Very close and ideal proximity for walking distance to “Sphere.” Was perfect for our concert needs. It is a time share so they wanted to pitch a sale the following day, for an hour of our time. Just declined, as not interested. Not real high pressure, but persistent. Perfect location, a stretched block off the Strip. We booked tours with included transportation pickup, from other hotels, nearby. They were within a mile walking distance, by design. The Strip isn’t pedestrian or traffic friendly. Streets aren’t true and blocked by properties. Expect to walk out of your way a bit, to reach certain destinations. Our stay included a $50 food credit, per day. The food at the hotel bar and grill, and the service, was very good! The mini mart and coffee bars on site were a bit pricey, but reasonable and expected, while traveling. Met our needs for drinks, snacks and batteries. Our room was very clean, and had every amenity, including a gas fireplace we never even had a chance to enjoy. The bed was terrific. The room was like a very nice apt. It was roomy and had a walk-in closet, some toiletries, shower and soaking tub. It had everything we could have needed, and pools. We could view the Sphere from our room. It did have blackout drapes and balcony. Would be very nice for a time share property, if interested. Our room was quite close to the entrance. Made coming/going easier. Check in/out was convenient. Staff was great. My wife and I WILL BE BACK, and highly recommend to others.

Check in was horrible, our room wasnt ready till 445 pm, i was told to line up by the lady was seperating us from check in, when it was my turn the front said this is only for IHG. I was thinking to my self what was the point of seperating us to three diff lines when we are not even going to follow it, other people got thru before me and lined up on the back of other line. While checking in they said room was not ready when it was past 4 30pm, they said they will text me in couple mins. Did not receive a text the only reason we finally got to check in is when I politely went in the 2nd confirmation check in and asked them about the room. They called again to be checked. But i guest the pressuring helped because no reply was made and they did not bother but to let us go to the room. So far the stay was okay loud and rowdy upstairs tho. Only reason I would come back here is because its next to the sphere

Lack of daily housekeeping service not understood from description of hotel. Shower body soap dispenser broken. Nothing inspiring about physical conditions of property.

Price of drinks and food at Gold Mine

Property and villa were great. Only complaint is the hounding to attend vacation club presentations. It starts when you check in. I told them I wasn't interested but still got phone calls and texts. Three of the texts woke me up as they were sent between midnight and 2 AM. I responded to the text that I was sleeping, but they continued to text back. I will think twice before booking again.

Well maintained property with five pools and a nice small restaurant.

Friendly and clean

Nice to have a bar and grill on site. Walkable to the Sphere

This was such a wonder time the villas are beautiful spacious and comfortable my family had the beat time!

Keep in mind if there are 4 guests staying in a villa with 2 bedrooms, only 2 guests are allowed the " free" meals which is equivalent to $25. each .Which mean for a 2 day stay, we had a total of $100. Credit to use towards getting food at the restaurant. The other 2 guests pays for thier meals. Good thing is you can use it towards am or pm meals( not just breakfast). Restaurant is small but food was delicious. The tv in the 2nd bedroom didn't work. But the place was designed well. Full kitchen,nice living room where we could all sit comfortably. Great security in place. Had to have brackets to be scanned to even get into property, to get into pool/ hot tub area. Place was clean & well maintained. And the Sphere was literally a short walk away! ( maybe 5 minutes ). We would stay there again.

I got called a lot by holiday inn after the trip, trying to sell me a condo?

The rooms are excellent clean and near to the attractions

Clean and well located. staff super friendly and nice

It was a good experience will stay here again

Amazing room especially for families!!! We have 3 little kids and I loved that there was so much space! We for sure would stay again in the future. Loved all the activities that the property has to offer.

This is a vacation club property so they will try talking you into the 90 minute sale .

Excellent location for visiting the Sphere. Pools were clean and easy to locate.

Everything was great

The restaurant on site was very nice too for casual dining

Nice property for those needing more room

The suite was very comfortable, beautifully priced and walkable to the strip and the sphere.

Stayed in a 2 bedroom suite with full kitchen. Room was clean, nice king beds and had everything we needed. The keurig coffee maker was ideal and we used the kitchen everyday for a full breakfast as it is fully equipped. Internet, parking, pools and bonus view of Sphere were all great. Oh and location is very good too, easy walk to strip. Only a couple of nit pick things: 1 - no lock on bedroom or bathroom doors & 2 - no elevator that I saw in our building but only 3 floors to climb. I’d definitely stay here again.

The rooms are more like apartments than rooms. One of the best places I have stayed at.

Great

King suite was very roomy and comfortable. Lots of enjoyable amenities such as multiple pools and game room. Very friendly and accommodating staff!

The location of was close to places I planned on going to.

Reason for my stay here was a short walk to the The Sphere. To the strip is about a 1/4 mile walk.

Great stay! Wonderful friendly staff! Right next door to the Sphere if you are going to Vegas for an event there

I spent all morning on the phone with you, got hung up on, and you changed your original receipt to show I didn’t pay. You guys are Crooks!

Convenience location

Very nice place and close to the Sphere. Only problem encountered was the safe didn't have enough batteries to lock it, and maintenance didn't show up until the next morning. Morning was way too late for our needs as we needed it the night before.

Staff was wonderful & very helpful!

Very clean and quiet

Staff was amazing friendly & helpful

The staff were friendly but also non-intrusive. We enjoyed eating breakfast and snacks at the friendly restaurant. The location was perfect for walking to the Promenade and to the Strip, and the monorail. Being able to view the Sphere so closely was an added bonus! I definitely recommend this resort.

Yes

Great room, apparently recently remodeled. Very comfortable for 2 adults and 3 kids. Pool and amenities were nice. It was a quiet location with an easy walk to the strip and places we wanted to see. It is not a 5 star property, but when traveling with family, it was exactly what we were after. Will return

Everything was great

great location clean rooms good size easy walk to the Sphere

Room was great. We wish the rooms were cooler even though we did set the thermostat to A/C.

Clean rooms, friendly staff nice restaurant the only thing I didn’t like they tried to push a timeshare on me, which booking this I did not know it was a timeshare resort through Expedia but I opt out of it with no problem overall was a good place…

Not ADA compliant. I requested to be located next to an elevator due to my mobility issues. I feel if the staff had read about my issues I never would have been put on the 2nd floor. Then I had to go back to request a 1st floor room and I was given a hard time about that. I was put in 19-103. There was handicap parking but no ramp for me to be able to get up the curb!!! Jay from the timeshare thing told me a credit would go to my room. I specifically said I didn’t want anything else charged to my room because I had a budget. The next morning my bank card was charged! First of all, he said one amount and then it turned out to be a different amount but none of that money was supposed to hit my card!!! HE SAID IT WAS TO BE CHARGED TO MY ROOM AND NOT MY CARD!! I came here for my birthday. I will NEVER stay here again! People with me said the same thing!

The room was very clean and the staff are extremely accomodating, give them all A+++ for making our stay great. I would stay here again!

Great value. Awesome view of the Sphere from our room.

The room was wonderful and spotless! The staff was great. The Gold Mine and Grill was great, we didn't eat anywhere else! Very good food, prices and service. Jonathan, our server, was just super! There is nothing bad to say about it, just be aware they will want you to purchase a timeshare in their network of resorts. We were only there for a short stay, so we didn't want to spend 90 minutes on the sales pitch, but they are VERY persistent! That would be my only complaint, but all else was great and would definitely recommend!! If you have time to listen, they will give you $150 to listen to the sales pitch

Very spacious, clean. Perfect for families.

Excellent customer service and meals. Beautiful room very clean and comfortable.

We were repeatedly encouraged to attend a timeshare presentation and were assured there was “nothing to buy” and that we simply needed to listen. Based on those statements, we agreed to attend. Unfortunately, the experience was extremely negative. When we declined the offer, we felt humiliated, intimidated, and pressured. The representative’s body language, tone, and comments made us feel uncomfortable and unsafe. I was physically shaking from stress — something that has never happened to me before. No guest should feel threatened or intimidated for saying no. I would strongly caution others that if they are not comfortable with high-pressure sales tactics, they should not attend, as our experience was that “no” was not respected. Additionally, the condition of our room was unacceptable. The bathtub contained small black hairs throughout. The sink had dried hair inside it, and the toilet had dried toilet paper stuck to it. The towels were heavily worn, discolored, and rough — far from the clean, white standard expected in hospitality. This experience fell far below acceptable standards for cleanliness, professionalism, and guest treatment. We request that this matter be taken seriously and addressed appropriately.

While there were some technical issues with check-in (computers down), the rest of the stay was terrific: security helpful in driving to/from building when we were laden w/luggage, instructions for Sphere short cuts, location proximity to Sphere can’t be beat; unit was spacious and clean, no having to walk long distances thru smoke-filled casino to get to room, reasonably-priced restaurant on site, and the bell manager even looked thru lost and found for a charging cable for my phone! Great experience. Would absolutely stay again!

Will be back!

Great room, very friendly staff and the restaurant was really good!!

Great staff, clean large one bedroom condo, restaurant, glad to have a little store on property

This was not the room i was purchasing to stay in. They continued to argue with me regarding where i booked my room and what was included. Totally different room. First room was not ready.smelled and was dirty. They gave me small credit moved to another room also not the same as room i chose. But we stuck with it because they argued we booked with expedia which we did not. I sent them the proof. During our stay window was broken bathrooms dirty. Dishwasher broken we has yo go out to get dish soap to wash dishes, internet coukd not allow more than one person on at a time so i had to leave facility to do work. Of the 5 pools and spas only 1 pool and one spa worked. They tell you breakfast is included however its only if ypu listen to their 90 minute sales pitch. Bathtub didnt hold water. So many maintenence issues. Very sad and false asvertising as far as im concerned. Its okay for a lower priced option hotel but not for the price thdy charge here. Oh bedframe was akso broken and furniture chipped up. We didnt spend much time at hotel so it was not unbareable however i would not have stayed here if i knew all these things in advance

Very nice clean room. Staff was very nice.

Nice big room with a well stocked kitchen with pots, pans and utensils.

Room was clean. Staff was helpful & messaged everyday to ask if they could do anything for me. Keep in mind when you check in, they will try to get you to sit for a 90 min presentation for “free money” or a “free vacation”

Great

Friendly staff, rooms are clean.

The toilet in the master ran every 5 minutes. Reported a cockroach. The master headboard needs to be replaced. Stacking pillows up against it doesn't work! The staff was great, helpful, responsive. The villa we stayed in 17-106 is "tired". Overall, would probably stay again because of the convenience to the Sphere - that was the best!

This spot was amazing as our F1 seats were only 100yards away from our room.

Room layout good. Location was perfect.

It was well taken care of and the staff were great.

Great location for the Sphere.

The room was great for our family and the staff was very helpful

Staff was excellent. Location of property was perfect. The room was well appointed and clean.

great place to stay ! love the bar love that it’s close to everything

Check in took more time than it should. Pushing to sell timeshares was a bit much.

The room was clean and have all the amenities needed. The staff and services were great. It was also near and accessible to the Sphere.

Staff was friendly and helpful, Site was perfect we were going to a show at the Sphere and was easy to walk to and to other sites. We had a 2 bedroom villa which was very roomy.

Great spacious room and nice privacy for both rooms. Definitely coming back next time I’m in Vegas.

Everything was perfect.

Friendly staff, great location.

Mary checked on us 3 times to make sure everything was ok for us. She even called to wish us a safe drive home. She was amazing!

The room and grounds were very clean. Exceptionally quiet and not far from everything.

Great location off the Strip. Helpful staff, nice room w/ kitchen and laundry. Solid spot for a friends trip.

All of the above

The room was great. Charles at the front desk was excellent.

All and everyone were awesome.

Clean room, nice fireplace, cute private patio

Staff-very friendly and helpful. I have mobility issues, the quick rides to and from our room was great! The location was the key for us, next door to Sphere where we had tickets to a show. The security was spot on, lift gate to gain access, nice. We enjoyed our meals at the on site restaurant as well.

Yes, staff was nice, the room was a bit dated and worn but clean

Great staff, clean room, amenities

location was great, rooms were clean and comfortable. the restaurant had great food and great staff. this was my second stay here and will definitely come back. one staff member at the desk was a bit rude but everyone else was very helpful and polite

If you are not staying at the Venetian, but are going to the Sphere, this is a fabulous walking distance hotel. Everyone was so nice. Would definitely stay here when going to Las Vegas again.

Overall great stay in all areas of measure.

Nice place to stay.

Con: Mattress sagged in the middle. Headboard needs replaced due to peeling material. Shower had lukewarm water.

Staff was outstanding!! Floors and top spaces could have been cleaner but other than that fantastic spot and location

The staff and the spacious room

Bed comfortable Close to venue we came to town for

Great location right by the Sphere. The room was very nice, clean and comfortable.

All staff encountered was very pleasant and courteous. The unit was spacious for 4 of us. The master bath sink area wall didn’t look all that clean and the shower was quite weak. There is no door or curtain for privacy separating the shower/ sink area from the bedroom, so that’s a bit odd and takes coordination if not a couple and staying in the Mstr bdrm. About a 15 min walk to hotels and attractions right behind the Sphere. Otherwise it was comfortable accommodations and a good stay for a few days.

Staff was great. As advertised

We agreed to go to the Vacation Club Sales Meeting on Saturday at 1130. We are on vacation, we show up at 1125, sit waiting for almost 10 minutes before we are taken to out meeting. We are asked if we are members, we reply no and are told, I only talk to members, I’ll be right back. After 20 minutes of waiting we get go to the desk and tell them we are leaving, that we’re on vacation and we don’t want to waste time sitting there. We ask the receptionist to note our attendance as we do not want to be charged the missed appointment fee. I am being charged the fee! I would like that charge reversed.

The room was definitely not in good condition. The toilet barely flushed and we had to fix the chain in the tank twice. The king headboard was covered in some sort of plastic material that looked as if a cat had used it as a scratching board on both sides. The bathroom sink hot water handle needed to have a big push to get it unstuck each time we used it. On the other hand, the staff were very kind and helpful. The golf cart drivers came promptly and were courteous. If the resort rooms had a good update/refresh the service aspect would make it a much higher rating.

Convenience to everything we were in Vegas to do. Great accomodations, great staff. Love the ample FREE parking.

Room was great, very spacious, good accomodations. Unfortunately it was SO loud every morning as we were right next to the facilities dept and they would start slamming huge laundry carts at 7am, trucks were beeping while backing up, etc. we could also hear a lot of noise (walking, showers, etc) from the room above us. Location of the property is great, off the strip but you can get there in 5 min.

Yes

Very spacious two bedroom unit. The grounds are quiet and we ate at their restaurant for dinner and breakfast and food was pretty good. One block off the strip. They have a mini market for snacks and drinks. Would definitely stay here again.

I have never encountered more polite staff!

Clean grounds. Nice room

The room was spacious with a fireplace.The adjoining restaurant had good food with helpful staff.

The rooms were clean

The location of this property is excellent, especially for seeing a show at Sphere. Also very convenient to get out to the strip. Staff members were great - the guys out front helping with bags and giving us a ride back to our building were EXCELLENT!! Our experience with the Concierge was the only area that we felt was lacking. The guest bathroom in our suite should be updated with a new shower floor - it was cracking, peeling up, and discolored....I think it was clean but that shower made it appear as 'less than'. Also did not appreciate the call I received from someone asking me - very aggressively - to come in for a Time Share pitch....I was on vacation and only there for a few days so I really didn't want to give up a few hours for a sales pitch.

Improvement needed on cleaning their units.

Close to Sphere, Room beautiful, check in slow- large line when arrived, felt pressure to sign up for their time share presentation. Nice staff, helpful. Restaurant fine, prices high, but convenient. I'd stay again

We have come twice over in six months, once for the Eagles and once for The Wizard of Oz, both at Sphere. Your location is outstanding for an event at Sphere, We will be back!

Yes

No free breakfast

Great location to walk to LINQ, the Strip and the Sphere. Room was comfortable, but cleaning needs to be stepped up. Floors are not clean, my socks were filthy from walking around the room.

We had lunch one of the days, it was pretty decent. The staff was very nice

The rooms were spotless, everyone at the front desk was friendly and helpful, and the beds were super comfortable! The location was great; we were able to walk to all the places we wanted to visit. We had a wonderful stay and would definitely stay again!

Comfortable accommodations. Within walking distance to The Sphere as well as to many casinos. There are no elevators.

Nice clean and quiet place to stay. Thank you

Clean room, super courteous and responsive staff, very safe community.

Location was good

Location was great! We had a great view of the Sphere from our balcony! Love the gated entry and the wrist band door entry!! Very walkable to everything!!

We were a group of 5 visiting to see the Backstreet Boys at the Sphere. The location was perfect, you can literally see it from the compound. The room was spacious, clean and comfortable for a group, close to nearby attractions too. Had everything we needed. I would stay here again!

The staff were very attentive. Clean room

It is a nice and peaceful place to go with your family. Next to the sphere and close to many places. You will have your parking spot assigned.

Beautiful accommodations and surroundings

Room was clean staff was helpful location was great for us.

I was not impressed with her response because little did she know one of my children was sick so we had to cut our day short, my child who was healthy was bored and requested to play xbox. I rented this room because of all the amenities listed and then did not got what was promised

Close to everything especially the sphere. It was clean spacious but I did see hair strands left on the bathtub wall. The soap dish for the sink is too far away.

It was just off the strip enough, but cloae enoigh and walkable to what we needed.

The two stars were for the only redeeming qualities. The overall attention to detail was lacking. Example-a used towel was hanging over our railing leading to the second story of our building for 2 days. Also, if you’re going to pitch us to come check out how to join the vacation club, don’t put us in a terrible room. If the front desk who assign the rooms know you’re going to pitch the club (you have to get your room keys activated by stopping at the vacation club desk) then make sure the rooms are up to par. The gentleman that would drive you from the front desk to your room were very help and pleasant and the location.

This resort is okay due to having a kitchen and living room with enough space. But there is very limited choices to eat around the resort and the pools are very tiny. It’s not your typical luxury hotel. Another downside is that it is expensive. They charge a resort fee and then they don’t disclose at time of booking anywhere that you will be also charged an “incidental fee” of $115 more that is automatically charged to your card when you check in. They claim it’s a hold and can take up to 30 days to get it back after you check out. Beware when booking this resort if you have your budget already calculated or looking for a typical hotel, it’s more of a community apartment building type of atmosphere. You have better choices along the strip for the price you pay.

Super close to the sphere !!! Super clean rooms!

I’m very irritated that an employee stole my card number and charged other rooms to the card. I will not be staying there again. It’s disappointing.

Very nice staff. Loved our unit.

Everything was perfect

Great location! Clean and super spacious rooms!!

Plenty of space. Amenities and location were good

The showers were terrible and I didn’t realize we’d have to do a timeshare presentation.

Always a great time!

Great value

Monique was amazing at check-in! The villa was huge, clean, updated and well appointed!

Fast check in and out! Amazing, clean and spacious accommodations!!

Very friendly and helpful staff. If going to the sphere definitely recommend staying here, walkable within 10 minutes. No need to drive and try to find parking at the sphere property.

The not great: thin walls, no elevators, no shuttle last day - bad backs& hips walked to front with luggage. And countless time share attempts including a wake up call at 9 am.

Location, cleanliness & staff.

The room was great and I would stay again it was perfect for a family of 4 and literally right off the strip that was perfect. The only reason I am not giving a five star is because they have a sales pitch to purchase a timeshare and they hound you about it a lot they even called the room multiple times

We loved the balcony and everyone had their own bathroom and view the of the Sphere and walking distance to everything!

Literally had a complete one bedroom apartment all to myself in Building 17 with all the amenities; living room with large couch, a working gas fireplace, eat-in kitchen with full sized fridge/freezer & ice maker, separate bedroom with blackout curtains, and a private balcony. Each apartment is accessed directly from outside, but the property is gated with security guards. I also had a great view of the Sphere from outside my door. Atmosphere is quiet with lots of families and senior couples staying here. Complex is large and spaced out. Each building has 3 floors. No elevators, so ask for a 1st floor ground level room if you have limited mobility. Pools and hot tubs were open, even though I didn't swim. I also saw an activity room for kids with a pool table and other games. The strip is about a 10-15 minute walk. I'd usually walk there from my room, and then take a ~$12 uber coming back. I didn't bring a car, but if I did, I could've parked it right outside my room, which is better than at a garage in the hotel/casinos on the strip where it takes 15 minutes walk to/from the car. This was my first time staying here and I didn't know what to expect, but overall I have zero complaints.

Clean room, spacious, great if you need an apartment style room.

I asked if there was a unit on the first floor because my husband and I have mobility issues. The guy who checked us in said there was none available. So we just carried our suitcase to the second floor. When we walked to the dark unit the light did not work. The cabinet door is broken. The room was not adequately prepared. The sofa bed was open as if it was used. So I walked back downstairs and went to the front desk to let them know of the situation. The front desk guy offered to move us to another unit and miraculously there is a unit in the first floor right across the next building. The positive thing I can say is it’s close proximity to the Sphere about 8 minutes walk, 20 mins walk to the Venetian, Pallazzo.

A little put off by the sell sell sell feeling from the manager and the other staff people….manning the vacation station…where you had to go to get the room keys. An interesting mix of hotel and time share type atmosphere. Owners are served first. The location was good. Especially for The Sphere, an easy walk. It’s off the strip, no casino, and no bar…all which were big pluses in our book. The room itself was good, furniture a little worn and maybe not the cleanest. But had a nice layout with deck, kitchen, living room and bedroom/bathroom Pools were convenient. I think this is a great property for a longer stay, with the suite set up. A shorter stay, ours was two nights, was ok.

Love this room

Everything was amazing. Clean and cozy room. The restaurant and staff was amazing as well!

Suite very nice, attentative staff, would stay again.

Dirty, bad smoking smog

Nice place

Never got clean sheets when l asked and heat did notvwork.

The rooms were clean

Yes room was neat and clean. Staff was courteous. Only had one issue with Gold Mine restaurant on property. Went in to get something to eat. Was handed a menu and never got service. So I left dissapointed. Stayed at this property several times never had this happen before.😭😩😭

Clean comfortable room. Spacious for two people. Like home.

The room was fine, except that we were placed along the street. The street noise and lights from the sphere were disruptive. We requested a room change but were denied.

A.c Not working, Notify front desk and did not get resolved.

One downside was that the TV only had cable and didn’t support streaming, which was disappointing since we had planned a movie night. Aside from that, everything was great — clean, comfortable, and the free, secure parking was a bonus. FYI: If anyone in your group has mobility issues, make sure to request a ground-level room, as there are no elevators.

I booked this place solely for the two bedrooms and full kitchen. It was also the plan to get away from main noise from The Strip like music etc. But what we got instead was tons of running and stomping from the floor above us very late and very early. Worse, whenever people around us took a shower, the noise from the running water in the pipes was so loud it was scary. So loud we had to turn up the tv. I guess I shouldn’t be surprised since this is just apartments turned “hotel.” At least regular big hotels have super thick floors and walls so you don’t hear this kind of stuff! Despite how nice the square footage was, we will not be staying here again.

1. The telephone was not working. 2. The towel hanger in the bedroom broke and fell. 3. The glass bathroom door was tight and my kid screamed for help. It took 2 of us to open it. 4. The jet control in the spa was jammed and the maintenance would replace it next day. And finally, we took a Vacation tour for 90 minutes. And during the tour, the toilet flooded the apartment and damaged many items on the floor. The tour director took the details of our experience, but did not seem to act on it. We finally abandoned the tour, rushed back to our room. We then had to change our room. The hotel downgraded us to another room since we insisted on a room that was newer and renovated and during the conversation we were told that Signature rooms have never been renovated. The hotel staff gave us our resort fee back and an extended checkout till 4 pm. But this did not compensate for the horrible experience we encountered with 2 seniors and 2 small kids. Our plans had to change. Very poor and unacceptable.

Pool Table only can be used if no one is playing Bingo!! If you want Room service you will have to pay extra!!

The check in process is a disaster. We arrived on an early cross-country flight and alerted the check in desk to our request for early check-in. She sent us to another desk for key bracelet to access the pool prior to our room being ready. Neither desk offered us towels for the pool. Then we waited all day until the regular check-in time of 4 pm. I was never text that our room was ready and when I stood in line at 4 pm to check-in, it took about 20 minutes as "OWNERS" kept joining the lines and moving to the front of the line. This was a very bad experience and nearly the whole day was wasted for us.

The STAFF is the BEST, so friendly and nice, superior customer service by everyone we encountered, super safe property, gated at the front so felt very safe, enjoy the pools and hottubs open year round.

Bldg 3 our view was the top roof of the clubhouse, early morning sewage smell...and both shower door glass needs adjustments... Kitchen was nice.... Walked 2 minute to front lobby.. No elevator , 3 floors.

Staff Clean

None

The

The check in was very disappointing. They have 3 lines, owners, IHG and regular check in. They take everyone in the first 2 lines before us little people. We chose this place to stay and paid for it and I felt like they didnt value us like they did the owners and IHG people. The customer in front of me was waiting for 30 minutes before her turn. It was a beautiful place and the rooms were awesome, but to be treated like you don't matter was crappy.

Great, spacious and pleased for what i paid. Definitely a good option when traveling with the family.

If attending next years race we will definitely stay again.

Staff was excellent. Theyre a vacation club so they go in for the hard sell which is off putting but they eventually listen if you say no. I was charged for a presentation that i didnt attend and am awaiting a refund or response from anyone on that request

The location was great. Close enough to all attractions yet not having a casino, we didn't have the large crowds.

No free breakfast the beds were com

Thank you

Room was fine. The staff was excellent! The three stars is just for the room, a little dated and the air conditioner wasn't allowed to be set below 70 or it would freeze up.

Great stay- friendly cart drivers!

Staff was pleasant and helpful. Rooms were clean and spacious

Very dirty in corners

yes

Thank you Barbara Panos

The fireplace didn’t work, the tub did not have enough hot water to fill it, the light in the kitchen kept flickering, and do not go if formula 1 is going in town…can’t walk anywhere and traffic is a nightmare! Staff was okay, but we had some issues with things coming up missing when delivered.

I had very many pros and not many cons to report! The staff at this resort was unbelievably friendly. From the moment we checked in early to the minute we left we had the best customer service. We stayed in a two bedroom signature suite and it was extremely clean. I would say the only con to this location is the fact that there is no elevator. While it wasn't on the strip, it was easy to get to the strip (except during F1 construction). Prices for food and beverage were fair compared to any other hotel on the Strip. I would definitely stay here again

Rooms were clean and staff were very friendly. Full kitchenette and cozy living room with fireplace to come back and relax to. Pools and restaurants right on site was convenient.

The drivers were amazing. Ice maker broken. Outlets didn't seem to work in the bedroom.

The room was clean. Although coffee grounds were not removed from the coffee maker. Hot tub okay, but pressure for jets could be better. Great place to stay if you are going to a show at the Sphere. We had a good stay this trip.

Room was comfortable and the place was clean with staff courteous.. one thing if you exercise .. the gym is subpar and small some free weights

The rooms were great, clean and the 2 bedroom was huge.

Great location. Condo style rooms were very nice! Close to everything including the sphere . Enjoyed our stay! Would stay here again

Room spotless, all amenities available. All staff super helpful and friendly, especially the cart men.

To start I had booked and paid for a 2 rooms villa. Instead, I was given two different king rooms next to the busy main street. When I booked it said breakfast included and instead I was given $150 property credit that could be used at their very small and super busy restaurant. Also I didn't like they were trying to sale timeshare at the time of registration. Also, if you’re not an owner at this property, you wait and wait to checking because they help owners first even if they got there last. There's so much construction going on it's hard to go anywhere.

Resort was clean, safe, convenient with friendly staff.

Staff clean room knowledgeable about the area and activities in the area

Clean room and great front desk staff

The room was clean and the beds very comfortable. The staff were great, very friendly and prompt. We were a party of six, however only had hand towels and washcloths for four. The two pools/hot tubs closest to our building (#21) were closed. 1 for renovation, and the other one for repair...one of them did open our last day but the hot tub did not work. The pool chaise's are cool, but need a good scrub. The pool deck of pool #1 is terrible, crumbly with loose stone, hard to walk on barefoot. Also, at least one of the bedroom lamps with usb ports does not work, and the 6 amp service isn't enough to charge devices. The Formula One event being set up created an obstacle for walking anywhere, and it was dangerous for pedestrians to navigate. I realize this is not the property's fault, however wish we had known prior to arrival.

Everything was great. Just one thing, we never got house keeping

Yes

Room was clean and felt safe. Will book again

Nice clean property. Staff was great and the restaurant was good. However the road around this area was closed off making it difficult to get to the property and the vegas strip. Had I known this prior to booking I may not have stayed here.

Very good

Great location to walk to Sphere

The unit was comfortable, quiet and perfect for our visit to Vegas. Great location to walk to the Sphere and the strip.

I was disappointed that a time share presentation is involved. I wouldn’t have stayed here had I known

Nonsmoking room smelled like smoke, bathroom sink drained slowly. Engineering came at 7:30 am, woke us up, but never came back like they said they would.

Location was great. Nice room

The room was good. We had no problems. Everything was nice.

The accommodations are very nice with a full kitchen nicely furnished. Staff is great, the pools are very nice, comfortable family style restaurant.

Found out it was a time share. Tried to sell that and didn’t like it.

Great staff, good meal in the restaurant and best part was the great location so close to the sphere! Highly recommend! They helped celebrate my husband’s birthday at the restaurant!

Clean room and staff was excellent.

The room was nice and clean. All staff seemed to be a pleasure

I was given a room with a handicap bathroom. The closet door in the second bedroom was off the hinge. The cleaning staff was great and the property it self was good.

All above.

Room is very clean, except pillows are too small!

Every staff member was so kind and the girls that ran the halloween event were so lovely! We really enjoyed ourselves here i have not one single complaint

The room was clean and spacious. Great location off the strip but easily walkable to the strip. Nice and quiet and parking was right in front of room.

The villa was roomy, clean, and very nice. The staff were very friendly and the grounds were clean. The pool and hot tub were nice as well

Beautiful property and extremely pleasant staff! We will definitely plan to stay here on our next trip to Vegas!

Staff was hospitable and professional

Property description mentions a shuttle, there's no shuttle. The warning about the formula 1 construction could have been more detailed to include the extreme noise during very early weekend hours, construction also made travel to and from the property extremely difficult. Boasting about the property's 5 pools is a bit misleading, should be more descriptive to explain most of the pools belong to the separate buildings and aren't for all guests to have their pick of which pool to use. Also found it very rude and inconsiderate to have the room phone ringing several times with people trying to rope us into a vacation deal or whatever they were offering. Room was large, that's the best part. Probably won't be back

Excellent overall service

Clean bedding but I started to see wear from the wood getting wetting n the look was off putting for me out of respect for the overall property I didn’t post picture n coming from hospitality I understand.

Yes, very nice, clean, comfortable!

Great location. TV & remote in our room were not easy to use. Not able to use internet to cast from phone to TV. No listing of what was on each channel.

the water pressure on the shower is very low

Our freezer was broken and the ice machine was not working but they brought us a bag of ice so thank you

Too noisy Building 1

Good place for kids, safe and convenient.

Staff didn’t help at all Arrived late they marked me as no show and canceled the reservation I couldn’t easily extend another night, until I did so many phone calls

The staff was helpful and courteous. The rooms were clean and the location excellent. The only issue was no elevators to 2nd and 3rd floor rooms

Nice spacious and clean room

Nice rooms besides super dark lightening

Features of the room were not all working: the electronic window curtains, the master soaking tub, and the bedroom TV were not powering on. Called maintenance on TV, quick to respond, but were unable to fix. Switch covers are falling off.

Nice area, security on the property made me feel safe. Walking distance to the strip.

Perfect location for our plans in the city. Excellent staff.

The room was nice and we enjoyed the stay. Dealing with security at the front there was a slight lapse in customer service but the bar staff was wonderful and efficient!

2-bd condo was clean and in great condition. Loved having a balcony, a full kitchen, a sitting area, and a washer and dryer. The pool at our building was demolished, so we had to walk to another building. Also, our ground-level condo was not ready at the time of our 4pm check-in, so we had to settle for a 3rd floor condo. LOTS of stairs!

Despite being passed over a few times during check-in for other guests waiting to do the same (what's the point of having a line then?), the room itself was comfortable and clean. However, we did not have an ironing board - which we needed - and we contacted the front desk a few times to request one. Each time there was an affirmative response, but no delivery. We first tried phoning and spoke with a courteous staff member, but no ironing board was ever delivered. We then tried responding to a text from the hotel twice, but an ironing board was never delivered. The overall experience was good, though a few aspects of our stay could have gone better.

Stay was overall really good. Was very disappointed during check-in no one told us our food credit was good for ALL meals and not just breakfast. This caused me to spend money instead of using my food credit that I didn’t need to spend. Very displeased that this happened due to staff not communicating properly.

Toilet kept running as the chain kept falling off. Could use a few more kitchen essentials…Bigger Salt n Pepper shakers, Foil, Baggies or Tupperware, cooking spray, more coffee. Great location!!!

I really liked the proximity to the strip from this location. It was a quick walk and I appreciated that there was security onsite, making it feel more protected. There was the early morning construction noise from the nearby parking lot in preparation for the F1 event, but I know that is out of the teams control and I don’t fault them for that. I would definitely stay here again.

Drinks and pools were very good.

I loved the vocation, cleanliness, parking, and the overall presentation of this resort.

.

Great place no complaints!

Rooms were clean, and quiet.

Resort was clean and well maintained. Staff was friendly and very helpful . Pools were located conveniently for all buildings ( multiple pools) . Good security, always someone checking at all hours of the night. Great place to stay if going the The Sphere for a show ,6 minutes walk ,didn't have to deal with parking or traffic. My room have a full kitchen, living room, separate bedroom and full bath. I enjoyed sitting on the balcony with a drink and the beautiful evenings.

Clean room and great staff

Shower water was luke warm at best. Reported this to staff, who supposedly fixed the issue, but the water temperature was the same for the duration of our visit. We were in the very back building, which was quite a distance from the lobby. Called for a ride and help with our luggage to the lobby to catch an early flight. Never showed up. We had to walk and carry all our luggage to the lobby to catch a taxi. Had one breakfast at the small restaurant on the property. It was fine. Nothing special. Our stay was just OK. I would not stay here again.

Giant suite. Comfortable bed but a lousy pillow. Walk to the sphere. Slow checkin.

The bed and pillows were very uncomfortable.

The pool for our building was shut down. The Dining room table wobbled so you couldn't use it unless we placed something under the base. Walking out to the strong marijuana smell was not pleasing to a person with allergies.

So nice to have some peace and quiet while also being close to Ceasar's Forum for a conference, would highly recommend, rooms were great, facilities and staff excellent.

The Holiday Inn staff were friendly and welcoming. They try to scam you into watching a presentation to buy into their vacation ownership properties and offering you $300 in cash and/or credits. Fine. I can say no. I learned that booking through Expedia instead of Holiday Inn limits their ability to manage your reservation. I won’t make this mistake in the future.

Staff was incredibly. Took care of when travel agency messed up the reservation. Saved me. Walking distance to the sphere - go there for sure. Pool and restaurant was great too!!

Nice place, next to the Sphere. Two blocks from the strip. Noisy area, night construction and traffic

Hotel was nice. We had two bedrooms. Wasn’t aware there was a washer/dryer until the last day. Would have been nice of someone told us (it’s on the back patio in a closet). Check out was 10AM- which is super early and an hour earlier than most check outs. I called to see if we could have an extra 30 min to get our things together (finish up the laundry- we discovered the last night) they said no. It wasn’t like I was asking for 3 extra hours. Kinda upset about that because it wasnt a big deal at all. They could have accommodated that small amount of time. Many other places to stay in Vegas. Will adventure to another site next time we go. We were right in the road so it was super old cars and highway noises property could invest in some better glass- windows and sliding door. Pool was clean. We did not eat at this site. Staff were overall great. Polite and accommodating.

Our property was full of flies, drain at the kitchen area and in one of the bathrooms had a disgusting smell for the duration of our stay. The overall cleanliness and condition of our property was definitely reduced since our visit last year.

Walkable to our concert Nice pool and restaurant

everything was very nice