Hilton Garden Inn Las Vegas City Center

The saline pool and smoke-free/casino-free property make this a perfect stay for families with kids. The room was clean but overall I think Hilton should reevaluate their choice to use sliding doors for the bathrooms. They leave huge gaps!

Location Nothing

The hallway on the 1st floor and also in our bathroom smelt like sewage. This was my 1st time staying in a hilton property in years because in my opinion it is one of the worst hotel chains. Poorly maintained and over priced is the hilton promise

Lovely location. Staff were nice. Enjoyed our stay.

Will come back when attend Allegiant stadium concerts. It was around 25 minutes walking distance.

Good service

The staff was exceptional, we had car issues during our stay, and the staff was extremely accommodating and helpful and very friendly.

The staff was exceptional, we had car issues during our stay, and the staff was extremely accommodating and helpful and very friendly.

The rooms were very clean and I had no concerns. The staff were welcoming and helpful. This hotel is very quiet which I appreciated. Aside from a handful of families the majority of guests were pilots and flight crew. I enjoyed some time at the pool in the hot tub. Both were clean and welcoming.

Great place to stay, very clean quiet and was a Lyft away from everything. Would stay here again.

Exceptional

Very clean and great staff.

Great staff, very clean hotel...

Exceptional

Good location just off the strip. Overall good stay. It may be the cleanest hotel I have ever stayed at. Highly recommend.

Breakfast was the best park

Beautiful hotel..no casino for us is perfect..clean.. good food.and excellent staff

Exceptional

Nice and clean. Comfy beds

Yes, they we're very accepting of us and our Jack Russell dog. Everything was clean and enjoyable. We'll definitely stay here again !!

Breakfast should be free

Refrigerator smells bad

Didn't utilize any shops nearby, Staff was very good, courteous, and were very helpful with anything that we asked or enquired about.

Very beautiful hotel with so much decorated details Everything was good

Great hotel, very clean and comfortable. Would recommend.

Great hotel, very clean and comfortable. Would recommend.

Front desk always great Bar folks are attentive. This location is very Uber close to the strip.

Front desk always great Bar folks are attentive. This location is very Uber close to the strip.

Exceptional

Great

Great

Exceptional

Yes, everyone was amazing

Yes, everyone was amazing

Very good

All answer yes. They are good.

All answer yes. They are good.

They accommodated us in Japanese and were extremely courteous.

They accommodated us in Japanese and were extremely courteous.

Superb

Quiet location, clean room.

Quiet location, clean room.

Very good

Well maintained ,clean facilities and breakfast should have more varieties Breakfast

I had a very disappointing experience at this hotel, especially with a front desk staff member named C’zarina. During check-in, I politely asked if she could help speed things up because our Uber had arrived. Instead of assisting, she just stared at me without typing and repeatedly blamed the “slow computer.” Then, out of nowhere, she accused me of “yelling,” even though I wasn’t raising my voice at all. When my partner came downstairs, she actually started shouting “calm down” at me, which was completely unprofessional and unnecessary. Such a shock. She even wrote her name on a card and told me to go ahead and report her — as if tourists have no way to stand up for our rights. I’ve stayed at many Hilton properties, and I’ve never encountered staff this rude or hostile. Her behaviour was so irrational and confrontational that it made me genuinely question whether she is fit to work in hospitality. As an Asian guest, the way she treated me felt targeted and deeply uncomfortable, and I am concerned there may have been an element of bias. This experience really overshadowed my stay. I hope management takes this seriously and improves front desk service.

The entire stay was horrible

The entire stay was horrible

They refused to issue an invoice, even though they are required to do so according to their agreement with Booking.com. I tried to contact them several times without success. Even the Booking.com customer service team was unable to obtain an invoice on my behalf. Very poor service!

Very nice room. Welcoming staff. Breakfast, lunch, and dinner available (at extra cost). Good location but not super great for pets. No dog areas.

Very nice room. Welcoming staff. Breakfast, lunch, and dinner available (at extra cost). Good location but not super great for pets. No dog areas.

Exceptional

Loved my experience here. Would stay again

Loved my experience here. Would stay again

The room was clean and spacious. It was quiet even though the location is just off the strip.

The room was clean and spacious. It was quiet even though the location is just off the strip.

Good

Exceptional

Exceptional

Disappointment that we were not informed the pool and jacuzzi WAS NOT available for use. It was under repaires. Wish we knew that ahead of time.

Disappointment that we were not informed the pool and jacuzzi WAS NOT available for use. It was under repaires. Wish we knew that ahead of time.

Restaurant hours were great and convenient. Staff were friendly and accommodating.

Restaurant hours were great and convenient. Staff were friendly and accommodating.

Great service

Great service

Nice hotel, clean and felt safe. A bit confusing to get to and not much in immediate area so if no car, need to uber. Has view of some of the strip hotels so feels like Vegas strip which is just a quick car ride. I'm sure walking is an option, but I would not as a female as it's a bit desolate. The beds were very comfortable. Staff was very nice except my only complaint was treating the basic continental breakfast like it was a dining out meal. It was your BASIC breakfast with bread, eggs, sausages, cereals, etc., I believe the breakfast was about $15. It was part of my booking, so I didn't pay after eating, just used a voucher I was given. But my older daughter decided once we got back to the room, she was still hungry and went back for seconds. As my kid was serving herself a plate the "server" approached her & told my daughter once you leave you can't come back unless you pay which was so ridiculous for a basic continental breakfast. We were there probably less than 20 minutes prior. My daughter explained that she was just there but still hungry and came back for a second plate of potatoes. The lady took the plate of potatoes when my kid was not going to pay. Just seemed petty, like my kid didn't just walk off the street. Honestly if that hadn't happened it would have been 5 stars for the staff as the rest of staff was so nice but that just left a bad taste in my mouth for the scenario. Also wish pool opened earlier. Overall, though nice place off strip but close.

Nice hotel, clean and felt safe. A bit confusing to get to and not much in immediate area so if no car, need to uber. Has view of some of the strip hotels so feels like Vegas strip which is just a quick car ride. I'm sure walking is an option, but I would not as a female as it's a bit desolate. The beds were very comfortable. Staff was very nice except my only complaint was treating the basic continental breakfast like it was a dining out meal. It was your BASIC breakfast with bread, eggs, sausages, cereals, etc., I believe the breakfast was about $15. It was part of my booking, so I didn't pay after eating, just used a voucher I was given. But my older daughter decided once we got back to the room, she was still hungry and went back for seconds. As my kid was serving herself a plate the "server" approached her & told my daughter once you leave you can't come back unless you pay which was so ridiculous for a basic continental breakfast. We were there probably less than 20 minutes prior. My daughter explained that she was just there but still hungry and came back for a second plate of potatoes. The lady took the plate of potatoes when my kid was not going to pay. Just seemed petty, like my kid didn't just walk off the street. Honestly if that hadn't happened it would have been 5 stars for the staff as the rest of staff was so nice but that just left a bad taste in my mouth for the scenario. Also wish pool opened earlier. Overall, though nice place off strip but close.

Exceptional

this is a great option for a short stay, minutes away from the Vegas strip

this is a great option for a short stay, minutes away from the Vegas strip

Air con

Air con

Spacious lobby and corridors, convenient paid parking, large clean rooms. Place is very neat, light and clean. Housekeeping staff do their best! Very rude staff, unexpected withhold of the deposit of $200 which was never mentioned here on booking,com. Lady at the counter very arrogant shouted that we MUST pay the deposit because all hotels in Vegas withhold it! I was surprised of course how one arrogant lady at the counter ot 3* hotel can be so sure about literally ALL hotels in Vegas! Its very upsetting when hotel "policy" contradicts with booking.com information. Wouldn't recommend this place - who knows what other "policies" they forgot to mention on aggregator website.

The breakfast and bar staff were incredible!

The breakfast and bar staff were incredible!

What was there was very good, especially the Saturday evening specials. Bathroom fan remained on regardless of any light or other switches we turned on or off. Should have had more buffet options, given you charged $15 per person.

Really solid option for a non strip hotel very close to the strip.

Really solid option for a non strip hotel very close to the strip.

Awesome

Awesome

Nice property

Nice property

Showing its age. The room door has several gauges where the lockset is. Carpet has stains, AC is loud and airflow is straight at the bed.

Showing its age. The room door has several gauges where the lockset is. Carpet has stains, AC is loud and airflow is straight at the bed.

Would absolutely stay here again!

Would absolutely stay here again!

Convenient location, close to allegiant stadium AC sucked. Considering it was over 100 when we stayed, it was pretty miserable.

We did not like the ground in the pool area it is very uncomfortable to walk on and gravel type stuff sticks to your feet and gets into the pool

Sleep good because ,all is safe, thanks .Hilton Garden.

Sleep good because ,all is safe, thanks .Hilton Garden.

Good value for your money

Good value for your money

I stayed here to go to a concert nearby. It said breakfast was included which I thought was nice to help with that expense. I got to the breakfast bar and told I would be charged $15. I didn’t take the food. And said that it was in the description that breakfast is included and was told that it wasn’t.

I stayed here to go to a concert nearby. It said breakfast was included which I thought was nice to help with that expense. I got to the breakfast bar and told I would be charged $15. I didn’t take the food. And said that it was in the description that breakfast is included and was told that it wasn’t.

Clean and good price

Clean and good price

This property was amazing for what we needed. It was clean and the room was spacious. They have a water bottle refill station by the lobby.There was a bar and restaurant that served breakfast, lunch and dinner. It wasn't opened all night which was ok with us. The only negative thing we encountered was the wait to check in. It was not an issue for us but I did want to point it out. Maybe it was a coincidence that 4 parties were in line waiting to check in around the same time and there was only one worker.

This property was amazing for what we needed. It was clean and the room was spacious. They have a water bottle refill station by the lobby.There was a bar and restaurant that served breakfast, lunch and dinner. It wasn't opened all night which was ok with us. The only negative thing we encountered was the wait to check in. It was not an issue for us but I did want to point it out. Maybe it was a coincidence that 4 parties were in line waiting to check in around the same time and there was only one worker.

It’s a nice.

It’s a nice.

Match quieter than the strip Difficult to walk to the strip you must take Uber or shuttle when available

Great experience.

Great experience.

It was convenient & the room was really spacious.

It was convenient & the room was really spacious.

The hotel is very comfortable. It is simple and no frills but pleasant and with everything you need. The bed is great and the bathroom has all the essentials like towel, liquid bath soap, hairdryer etc.

Off the strip, but just a short drive away. Need to provide better space in the front to stop the car and drop off luggage before going into the parking lot. The added issue that you can't even enter the parking lot until you're checked in makes it doubly tricky.

Amazing staff and service.

Amazing staff and service.

Wonderful staff. Everyone was so helpful. Everything was clean, smelled amazing. Loved it!

Did not stay there because they wouldn’t accommodate parking for me for 5 hours.

Did not stay there because they wouldn’t accommodate parking for me for 5 hours.

The hotel itself is very clean and good. Front desk is not friendly though showing smiles but refusing my request for bottle waters, he said only member can have bottle water, and say firmly we need to pay extra for breakfast but it’s actually included.

The hotel itself is very clean and good. Front desk is not friendly though showing smiles but refusing my request for bottle waters, he said only member can have bottle water, and say firmly we need to pay extra for breakfast but it’s actually included.

Fair price

Fair price

Great.

Great.

During check-in, my charge wasn’t reflecting a payment. The front desk was trying to charge me again for the room. Luckily, I had my email receipt to prove payment or I would’ve had to pay again.

Súper clean , the price is very chip and céntric

He’s super clean

He’s super clean

All in all, great option

All in all, great option

This hotel stands to its brand name.

This hotel stands to its brand name.

N/A

Destination chargers are too busy. I hope they have a rule for the fully charged cars and fix the broken one soon.

Destination chargers are too busy. I hope they have a rule for the fully charged cars and fix the broken one soon.

The reception staff (ladies )have a general attitude, toiletries must be taken by the reception staff and the hotel does not have disposable slippers. The room is clean.

We had a great stay here! Very comfortable, friendly and accommodating staff. Thank you!

We had a great stay here! Very comfortable, friendly and accommodating staff. Thank you!

We had stayed 2 nights. I had asked to replace the toiletries and give coffee cups and sugar packets they said yes sure. But they didn’t so I followed up again. They said we do the service every other day. Was disappointed ☹️ They gave me in my hand all the stuff and brought to the room.

We had stayed 2 nights. I had asked to replace the toiletries and give coffee cups and sugar packets they said yes sure. But they didn’t so I followed up again. They said we do the service every other day. Was disappointed ☹️ They gave me in my hand all the stuff and brought to the room.

Great hotel with friendly and knowledgeable staff. In theory, conveniently located, but road construction caused a 1 mile walk to "cross the street" to the T-mobile arena.

Great hotel with friendly and knowledgeable staff. In theory, conveniently located, but road construction caused a 1 mile walk to "cross the street" to the T-mobile arena.

Good staff

Good staff

Close to bellagio botanical garden

Close to bellagio botanical garden

Friendly staff and clean establishment.

Friendly staff and clean establishment.

Great stay

Great stay

Y overall experience.

Y overall experience.

This is a good choice for families. It is clean, updated & felt safe. There is good outdoor lighting which was nice since we were out late. It’s an easy 30 minute walk to Aligent stadium & many of the big casinos. The bed was really comfortable. Their breakfast is good, but for a fee. They also serve dinner for a fee

This is a good choice for families. It is clean, updated & felt safe. There is good outdoor lighting which was nice since we were out late. It’s an easy 30 minute walk to Aligent stadium & many of the big casinos. The bed was really comfortable. Their breakfast is good, but for a fee. They also serve dinner for a fee

Very good

I liked the gym a lot. Most hotels don't really care for their gyms. But I like the fact that it had enough to get work done. Drag Bingo.

Great

Great

Very quiet hotel. Staff very helpful.

Very quiet hotel. Staff very helpful.

Pool was too Cold

Comfortable beds, clean room. Pricey, was over charged but front desk was able to refund extra balance over the phone once posted.

The staff is friendly and the location is quite convenient. Highly recommended!

The staff is friendly and the location is quite convenient. Highly recommended!

Really enjoyed our stay, staff was great and most importantly rooms were clean!

Really enjoyed our stay, staff was great and most importantly rooms were clean!

I love coming to stay at this hotel. It’s my go to when I want to stay in vegas, if i am not staying at a casino. I feel at home with the cleanliness of the room and staff is super friendly.

I love coming to stay at this hotel. It’s my go to when I want to stay in vegas, if i am not staying at a casino. I feel at home with the cleanliness of the room and staff is super friendly.

Bad

I loved the easy check in and friendly/attentive staff. This location was great for driving distance to the strip but not suitable for walking to the strip in the intense heat. This is a must stay location if you have a car or don’t mind Uber.

I loved the easy check in and friendly/attentive staff. This location was great for driving distance to the strip but not suitable for walking to the strip in the intense heat. This is a must stay location if you have a car or don’t mind Uber.

Its the end of summer here in July but its still hot ah. The room was clean. The whole facility was clean. Good convenient dining options for both breakfast and dinner. It was a great location. Close enough to the strip without being as busy as if you were staying on the strip. Parking was easy and convenient. The only thing and this is just me I like a firm bed but not THAT firm

Its the end of summer here in July but its still hot ah. The room was clean. The whole facility was clean. Good convenient dining options for both breakfast and dinner. It was a great location. Close enough to the strip without being as busy as if you were staying on the strip. Parking was easy and convenient. The only thing and this is just me I like a firm bed but not THAT firm

Exceptional

Friendly, competent staff. Clean room, and I am glad that it did not smell of air freshener. Although the laundry soap residue smell was subtle on towels and sheets, I wish that hotels would use a truly fragrance-free laundry soap like I and so many others use at home.

The front desk was nice and helpful. The room was clean.

The front desk was nice and helpful. The room was clean.

Excellent

Excellent

The rooms were nice, the breakfast was great, the staff were very friendly and helpful. The only area that fell a little short of a perfect stay was the TV channel options and guide were lacking. Still, VERY satisfied and wonderful stay.

The rooms were nice, the breakfast was great, the staff were very friendly and helpful. The only area that fell a little short of a perfect stay was the TV channel options and guide were lacking. Still, VERY satisfied and wonderful stay.

The staff very rude

The staff very rude

Clean. Friendly staff.

Clean. Friendly staff.

Very clean rooms and not too far from the airport. Far enough away from the strip to be quiet.

Very clean rooms and not too far from the airport. Far enough away from the strip to be quiet.

We got there about 2 pm and one of the room wast ready, we wait for long time. Finally at 4:00 pm they give us the room witch that room should be ready by 3:00pm and I ask I we can stay late to check out and they say no , I don think is fare

We got there about 2 pm and one of the room wast ready, we wait for long time. Finally at 4:00 pm they give us the room witch that room should be ready by 3:00pm and I ask I we can stay late to check out and they say no , I don think is fare

Very clean, modern, friendly staff. I’m only docking one star because the AC was hitting my face the whole night and I was comfortable. I would stay here again though.

Very clean, modern, friendly staff. I’m only docking one star because the AC was hitting my face the whole night and I was comfortable. I would stay here again though.

Had a great stay, great customer service, extremely clean. Would definitely recommend and stay here again.

Had a great stay, great customer service, extremely clean. Would definitely recommend and stay here again.

Clean, quiet and close to strip

Clean, quiet and close to strip

Best

Best

I liked that it was close to the strip yet away from it since I have a toddler.

I liked that it was close to the strip yet away from it since I have a toddler.

Staff extremely friendly, courteous and helpful. Our room very stylish and clean. We just stayed for one night but we felt everything and everyone wonderful.

Staff extremely friendly, courteous and helpful. Our room very stylish and clean. We just stayed for one night but we felt everything and everyone wonderful.

The beds were very comfortable to sleep thanks

The beds were very comfortable to sleep thanks

Entry chairs need cushion instead of flat while people wait for their Uber/lyft rides. A small complimentary water would’ve been nice too when checking in

Entry chairs need cushion instead of flat while people wait for their Uber/lyft rides. A small complimentary water would’ve been nice too when checking in

Easy checkin, friendly staff, clean and mini-mart of sorts with snacks, drinks and fruit.

Easy checkin, friendly staff, clean and mini-mart of sorts with snacks, drinks and fruit.

Property was good. We had a good time.

Property was good. We had a good time.

Good stay

Good stay

The bed was not good. Needs improvement.

The bed was not good. Needs improvement.

clean

clean

The room and hotel is very clean and quiet. Be prepared to use uber or taxis a lot. The hotel advertises a shuttle but it is resevered for flight crew to use.

The room and hotel is very clean and quiet. Be prepared to use uber or taxis a lot. The hotel advertises a shuttle but it is resevered for flight crew to use.

The check in was fast and easy. The staff was very friendly and professional. The rooms were clean and the bed was comfortable.

The check in was fast and easy. The staff was very friendly and professional. The rooms were clean and the bed was comfortable.

Nice hotel for the money close to every day about a 15 to 20 minute walk to the strip quiet and clean and enjoyed our stay

Nice hotel for the money close to every day about a 15 to 20 minute walk to the strip quiet and clean and enjoyed our stay

Other than the construction on the roads surrounding the property, it was a great price for a nice room

Other than the construction on the roads surrounding the property, it was a great price for a nice room

We stayed for 2 nights at the end of our journey from Flagstaff, the Grand Canyon, and Zion. The staff was very nice! The front desk helped us combine our 2 booked nights and with our late checkout request. We took advantage of the on-site breakfast, dinner, laundry, business suite, fitness center, the pool and the coffee station. Everything was great. We walked to the strip with help from the Aria tram. Thanks everyone. We had a great stay.

We stayed for 2 nights at the end of our journey from Flagstaff, the Grand Canyon, and Zion. The staff was very nice! The front desk helped us combine our 2 booked nights and with our late checkout request. We took advantage of the on-site breakfast, dinner, laundry, business suite, fitness center, the pool and the coffee station. Everything was great. We walked to the strip with help from the Aria tram. Thanks everyone. We had a great stay.

Such a good place to travel with Kids!

Such a good place to travel with Kids!

We stayed for 2 nights following a trip to Grand Canyon, Zion and the Valley of Fire. The staff was amazing and so friendly. Everyone at the front desk helped us extend our stay and plan a late check out. On site resaurant was great if you don't want to travel for meals. The laundry room, business center, fitness center and the pool were all great! We took advantage of each of those areas during our stay. I highly recommend this hotel! We even walked to the Aria hotel to take the tram to the strip.

We stayed for 2 nights following a trip to Grand Canyon, Zion and the Valley of Fire. The staff was amazing and so friendly. Everyone at the front desk helped us extend our stay and plan a late check out. On site resaurant was great if you don't want to travel for meals. The laundry room, business center, fitness center and the pool were all great! We took advantage of each of those areas during our stay. I highly recommend this hotel! We even walked to the Aria hotel to take the tram to the strip.

Debit card was charged with a pending charge to cover parking and a deposit, then actual charges went through while it still had the pending charges for a week so like being billed twice for a week until pending charges finally dropped off.

Debit card was charged with a pending charge to cover parking and a deposit, then actual charges went through while it still had the pending charges for a week so like being billed twice for a week until pending charges finally dropped off.

If you don’t fancy the casino mega hotels, then this is a great option. 5min drive from Bellagio but away from the noise. Room was great and staff friendly. You *could* walk to the strip (20min?) via a bridge over the highway but driving and park in a hotel garage might just be worth the $15

If you don’t fancy the casino mega hotels, then this is a great option. 5min drive from Bellagio but away from the noise. Room was great and staff friendly. You *could* walk to the strip (20min?) via a bridge over the highway but driving and park in a hotel garage might just be worth the $15

There were no restaurants nearby and the neighborhood was unsafe to walk through

There were no restaurants nearby and the neighborhood was unsafe to walk through

Very nice place to stay! Very clean & neat!

Very nice place to stay! Very clean & neat!

Excellent condition

Right in the heart of it, had a blast.

The checkin was good and fast,but didn't like the idea of paying for parking,plus we didn't even get to park in garage. Last night arrived at hotel with 2 children and street was blocked because of accident in front. I had to park down the street in a closed store parking lot afraid all night my car was going to be towed. I think my stay would have been more enjoyable if this wouldn't of happened. I think there should be more entrances to hotel besides front. If there was an emergency and we all had to evacuate. How would we all get out one way.

lastly, we drive a tesla. upon arrival we discovered the hotel had 3 tesla destination chargers. which is awesome, however they were occupied at the time of arrival. one of them was being blocked by a large Ram TRX pickup truck. The space was labled "EV Only" and that its the law. I mentioned it to the front desk and they said they would look to have it towed. They never did remove the vehicle from the space. This caused me to have to wake up early before my family to go spend an hour charging up the car. It would have been great if the hotel actually followed the law and had the vehicle towed. I could of slept in and had breakfast with my family.

Everything was great. Easy property to navigate.

Great front desk help and really comfortable stay. was able to check in early and easily.

The check in was really smooth. Staff really friendly!

Good and kind staff

The staff were lovely and helpful. The USB ports in the room were not working however they fixed them within 15 minutes of being notified. The pool is nice and the water icy!

Staff is extremely helpful and friendly. We ate at the restaurant and it was fantastic. Love being away from all the crazy!!

It was pleasant, the room was available shortly after our arrival.

Beautiful work

Clean, safe, good location, close enough to everything (you can get there in a couple of minutes) yet far enough to be quiet

It was clean. Everything was as advertised. No surprises. What more can you ask for?

Negative: $10/day for parking, MEAT is not included in the $15 breakfast buffet. So if you want sausage or bacon, you have to pay extra. Whole lotta BS.

Construction going on

We spent half our trip here and half on the strip; this was the much better experience, at a much better price.

Very clean. Staff was friendly and helpful. Bed was extremely comfortable.

Front desk staff was rude

Very nice pool at this hotel

good

The property is nice. The young lady (Mya) at my check-in was very nice and pleasant. I would definitely suggest this hotel

I really enjoyed the room- very clean compared to others in the city. The continental breakfast was $15 but they have it out like it’s free, so watch out for that.

Upon arriving the room I had originally book was not available. Since I had booked through a third party I was stuck with two queen instead. Talked to the manager and they were able to accommodate me with comp breakfast the following day. Overall a great stay 😉