DoubleTree by Hilton Las Vegas East Flamingo

Helpful staff

Superb

Very clean, staff were very helpful

Room and bed were comfortable and clean and the AC worked great. Parking was very easy, clean, and secure. We were within walking distance of a lot of things The check in process was a little confusing. The booking website told us 3 PM and the hotel told us 4 PM when we arrived at 3. We ended up waiting in the lobby for an hour until we could check in.

The location is fine. There are garages at the hotel where you can park for free during the day. Overnight parking is for a fee. The air conditioner in the room was noisy the whole night, even though it was turned off. We had to sleep with earplugs. The breakfast was not an open buffet but an à la carte menu, and it was not included.

I ended up showing up early by three hours and upon check-in the woman Marcy was so wonderful and was able to find me a room! Updated modern clean excellent stay

Close to the strip In the ghetto. Literally crack heads across the street

Only 1 elevator working had to wait 10 minutes for an open elevator. Poor area police and ambulance all night long window not sound proof. Out our window people selling drugs and yelling

Staff was nice I feel for the price I could of done a little better if i shopped around. Only 1 person was at the front desk. I had to pay coffee and water bottles.. Not sure what the other hotels charge or provide, but thought to myself that I would get the bare minimum or coffee and water with my stay. If they want me back, I would ask the to refund me what i paid in these 2 items.

Staff were very friendly, on-site parking was a bonus (for a fee). Upon check in to our room, the bedding was dirty and appeared not to have been changed. We moved to another room but there were long dark hairs in the shower tray, which I cleaned myself. Breakfast was cooked to order which was good but no buffet, coffee was additional charge.

Staff were very friendly, on-site parking was a bonus (for a fee). Upon check in to our room, the bedding was dirty and appeared not to have been changed. We moved to another room but there were long dark hairs in the shower tray, which I cleaned myself. Breakfast was cooked to order which was good but no buffet, coffee was additional charge.

Only one elevator that took forever to get to one place you had to take a good 1520 minutes just to get to the bottom floor

Location is kinda crazy Only one elevator that took forever to get to one place you had to take a good 1520 minutes just to get to the bottom floor

Exceptional

Staff was nice. Sleeping was rough. Bed was like sleeping on a board and the AC sounded like an airplane taking off every time it turned on so it woke us up all night.

Comfortable and quiet. Rude staff, hard to find parking coming in late. Unclear of how to check in. Online check in not working.

Comfortable and quiet. Rude staff, hard to find parking coming in late. Unclear of how to check in. Online check in not working.

Poor

This double tree did not meet any expectations as I’ve stayed in so many of them around usa and abroad. Seems like it was something else before and converted into this . Only one slow lift, used by the guests and staff. Our bathroom was in bad condition.

Pleasant

Clean and spacious room, wifi was really good and they also provide breakfast but it’s very limited - you get a coupon and you get potatoes, eggs, bacon and toast. Staff was really friendly. You can also see sphere from some of the rooms. Limited breakfast (what you get included in the coupon). You have to pay for the drinks and they charged for the water in the room. You have to pay for the parking, not included in the room price.

Very good

Limited and slow breakfast

Secure self parking at 15$ Limited and slow breakfast

Superb

Check in was a pain. The front desk clerk was rude and unhelpful. After finally making it to the lobby, I walked up to the clerk to check in. She abruptly told me she had 15 clients in front of me and to wait my turn. There was nobody in line, albeit there were people sitting in the lobby area. I asked if I could park my car since my wife was waiting in the car and there was nowhere to park. The driveway was packed. I then asked how I was to know it was my turn and she said she will let me know (evidently she has a photographic memory). The room was decent, the road noise not so much. Emergency vehicles were driving by with lights and sirens constantly. The A/C was very loud and obnoxious. On the plus side the bartender was great and the chicken wings were superb.

The staff were so friendly and helpful. We didn’t find anything that we had problems with.

The staff were so friendly and helpful. We didn’t find anything that we had problems with.

Exceptional

Great hotel, very clean and comfortable. Would recommend.

Great hotel, very clean and comfortable. Would recommend.

Passable

The room was good but I did ask for no feather/down pillows and unfortunately my room was full of them, I was only there 1 night so I just put them on the floor

The room was good but I did ask for no feather/down pillows and unfortunately my room was full of them, I was only there 1 night so I just put them on the floor

Exceptional

Very good

The attitude of the staff is very bad, I booked a lot of rooms, but they kept looking for various reasons not to check in for me, the service attitude is very bad. And in the absence of registration, I have not yet been given a refund.

Convenient Key card scanners did not work. Could not charge bar items to room

What breakfast?

Nice quiet area, only a couple blocks to the Strip. Good restaurants nearby. View of the Sphere. Very friendly, helpful staff and awesome breakfasts. Pool was great!

Great cusotmer service and great food. We enjoyed our stay. Would definitely come abd stay again.

Great cusotmer service and great food. We enjoyed our stay. Would definitely come abd stay again.

The strong smell of carpet cleaning soln

Everything was very clean my room My towels also people at front desk very helpful

Everything was very clean my room My towels also people at front desk very helpful

Horrible staff, unreasonable and wouldnt even talk to try and accommodate. Instead called security and walked me off the property onto the worst most sketchy streets that ive seen in las Vegas.

Horrible staff, unreasonable and wouldnt even talk to try and accommodate. Instead called security and walked me off the property onto the worst most sketchy streets that ive seen in las Vegas.

clean room, comfort bed but early airplane noise and there is a parking fee and pay taxes for your free litter breakfast

clean room, comfort bed but early airplane noise and there is a parking fee and pay taxes for your free litter breakfast

Only complaint is the constant jet traffic overhead. Staff was great and accommodating.

Only complaint is the constant jet traffic overhead. Staff was great and accommodating.

There were plenty of police in the area, so, I knew I was safe and sound.

There were plenty of police in the area, so, I knew I was safe and sound.

Noise from outside was too much and no free water inside the hotel room

Noise from outside was too much and no free water inside the hotel room

I loved the restaurant in the hotel, I didn’t want to leave the night I stayed there to go eat so the restaurant and bar was a wonderful time.

Fast, fun and friendly It charged my card twice. I had to open a claim after I called the property for an explanation.

Everything was stocked, clean, staff was extremely friendly and helpful.

Everything was stocked, clean, staff was extremely friendly and helpful.

Breakfast was paid but it limited with choices, also coffee is chargeable and included in paid breakfast

Breakfast was paid but it limited with choices, also coffee is chargeable and included in paid breakfast

Great stay - thank you.

Great stay - thank you.

Had to double pay for this room. Once when booking and again at check in because they didnt accept my online booking but I still got charged for it.

Good

Good

They don't have cards keys to open my room , every time I have to ask for service to get my door open and get in . One they the security person get mad with me because this person was waiting for me before they open the door but wasn't my fault at all.

There were no keys to the room for the whole visit. We had to wait for staff to enter our room every time we left. We were told by staff that this had been going on for three days prior to our arrival yet no one notified us or gave us the option of a refund or anything.

There were no keys to the room for the whole visit. We had to wait for staff to enter our room every time we left. We were told by staff that this had been going on for three days prior to our arrival yet no one notified us or gave us the option of a refund or anything.

No what we were expected.... room was old and broken stuff/sink not drainikg etc... they change us to another room and the fridge didnt work..... oh well.... lesson learn.

No what we were expected.... room was old and broken stuff/sink not drainikg etc... they change us to another room and the fridge didnt work..... oh well.... lesson learn.

It was good.

It was good.

Staff was amazing and super friendly. The free cookiessssss were delicious! Will definitely be staying here again.

The elevator is really slow.

很普通！地毯有味！停车收费！

很普通！地毯有味！停车收费！

Loved Staff, Clean room, distance from the Sphere and all Service. Staying there was a great experience. I would say the elevator doors were a little bit slow but It was not a big Issue

Tweakers everywhere

Tweakers everywhere

The elevator doors take a long time to respond and fully open or close. Not enough toilet paper in rooms.

The elevator doors take a long time to respond and fully open or close. Not enough toilet paper in rooms.

Staff was great. Very helpful and kind. They are the reason I stayed. The elevator seemed like it was barely working. The third floor hallway had a awful smell. Almost like a mix between bad meat and body odor. The bathroom in the room had a big open window with no curtains. There was zero privacy while in the bathroom. Bathroom was also dirty and terrible repairs done to it. There was rust on the railing in the bathroom.

Don’t feel comfortable

Don’t feel comfortable

The hotel location area is not safe. Room is not clean. The hotel standard is below usually Doubletree has

There is plenty of room to improve regarding staff etiquette and efficiency. The check-in process was long and uninformative. I was not given the free breakfast voucher during check-in. The breakfast area was in utter chaos in the morning with just one staff catering to 50 odd clients. Enhanced staffing may be needed. I was also overcharged $27 during the breakfast and luckily detected it and flagged it up. The ‘free breakfast’ was also taxed. The redressal process for the overpayment was not smooth nor efficient. There was no empathy displayed by the staff. I had much higher expectations of my stay, but was disappointed. I plan to look elsewhere during my next visit to LV.

There is plenty of room to improve regarding staff etiquette and efficiency. The check-in process was long and uninformative. I was not given the free breakfast voucher during check-in. The breakfast area was in utter chaos in the morning with just one staff catering to 50 odd clients. Enhanced staffing may be needed. I was also overcharged $27 during the breakfast and luckily detected it and flagged it up. The ‘free breakfast’ was also taxed. The redressal process for the overpayment was not smooth nor efficient. There was no empathy displayed by the staff. I had much higher expectations of my stay, but was disappointed. I plan to look elsewhere during my next visit to LV.

elevators stop working room was dirty had huge wholes in wall sick stopped up had bugs flying around in room

elevators stop working room was dirty had huge wholes in wall sick stopped up had bugs flying around in room

Staff was beyond friendly, from the check in staff to the bartender, super close to UNLV for the Summer League, will book again next year.

Staff was beyond friendly, from the check in staff to the bartender, super close to UNLV for the Summer League, will book again next year.

Clean place.

Clean place.

The physical hotel is relatively fine, however my parents and I had 2 separate rooms and both of us had air conditioners that were subpar which in Nevada a good air conditioner is a must-have. The surrounding area of the hotel is a bit sketchy with crime. The hotel does about as much as they can, which is to enter the hotel you have to scan your guest keycard, but for initial check-in, where you don't have a key you are dependent on a staff-member hearing you buzz the intercom or another guest who has a keycard walking in. So if you decide to stay at this hotel I would be mindful to not show up in the nighttime hours where staffing is lower and there aren't guests going in/out and you could end up sitting outside for a little bit waiting to be let in while you are in a not-so great area of town.

The physical hotel is relatively fine, however my parents and I had 2 separate rooms and both of us had air conditioners that were subpar which in Nevada a good air conditioner is a must-have. The surrounding area of the hotel is a bit sketchy with crime. The hotel does about as much as they can, which is to enter the hotel you have to scan your guest keycard, but for initial check-in, where you don't have a key you are dependent on a staff-member hearing you buzz the intercom or another guest who has a keycard walking in. So if you decide to stay at this hotel I would be mindful to not show up in the nighttime hours where staffing is lower and there aren't guests going in/out and you could end up sitting outside for a little bit waiting to be let in while you are in a not-so great area of town.

Very friendly staff

Very friendly staff

It's nice

It's nice

Clean room, easy check in! Always friendly staff

Clean room, easy check in! Always friendly staff

We enjoyed the room

We enjoyed the room

Tough to have the homeless tents as the view out the window.

Tough to have the homeless tents as the view out the window.

Close to the sphere!

Close to the sphere!

Sail that worked at the check in desk was so accommodating and Ty at the sports bar delivered excellent service and professionalism. They also provided delicious cookies!!!

Sail that worked at the check in desk was so accommodating and Ty at the sports bar delivered excellent service and professionalism. They also provided delicious cookies!!!

Expedia over booked me when they were sold out.

Expedia over booked me when they were sold out.

Worn

Worn

Staff was so welcoming. Both night and day shifts as well as restaurant.

Staff was so welcoming. Both night and day shifts as well as restaurant.

Our stay was very nice.The staff was very helpful. The breakfast each morning was excellent. The room was nice, but for an accessible (handicap) room, the bed was very difficult to get into and the toilet was not ADA compliant.

Our stay was very nice.The staff was very helpful. The breakfast each morning was excellent. The room was nice, but for an accessible (handicap) room, the bed was very difficult to get into and the toilet was not ADA compliant.

A friendly staff & clean property. Close to the strip.

A friendly staff & clean property. Close to the strip.

Booked a room back in April, when I arrived in OCTOBER they informed me that because I had booked through Expedia, they cancelled my room. Found out from Expedia that the hotel had overbooked and canceled my reservation. Did not offer any help whatsoever in finding a new place to stay.

Booked a room back in April, when I arrived in OCTOBER they informed me that because I had booked through Expedia, they cancelled my room. Found out from Expedia that the hotel had overbooked and canceled my reservation. Did not offer any help whatsoever in finding a new place to stay.

Had a pleasant stay at this property. Staff very fri endly and room very clean with comfortable bed.

Had a pleasant stay at this property. Staff very fri endly and room very clean with comfortable bed.

The was a view of sphere HOWEVER mainly all I saw was the homeless under window

The was a view of sphere HOWEVER mainly all I saw was the homeless under window

The hotel room was good and the front desk staff very nice

The hotel room was good and the front desk staff very nice

THis location was off the beaten path of the strip with

THis location was off the beaten path of the strip with

Friendly staff, informative and kind. Visiting for family member in hospital and was made to feel right at home.

Friendly staff, informative and kind. Visiting for family member in hospital and was made to feel right at home.

Very clean

Very clean

Friendly staff and secure facilities, the beds and pillows were very comfortable. The pool and hot tub were closed and the air didnt work in the fitness room.

Friendly staff and secure facilities, the beds and pillows were very comfortable. The pool and hot tub were closed and the air didnt work in the fitness room.

My shower water was cold.

My shower water was cold.

It was a quick in and out trip. We were on our way through town and needed a place to stay for the night and it fit the bill perfectly. Easy to get on and off the freeway, secure parking structure with an elevator. Great place. Would recommend to anyone.

It was a quick in and out trip. We were on our way through town and needed a place to stay for the night and it fit the bill perfectly. Easy to get on and off the freeway, secure parking structure with an elevator. Great place. Would recommend to anyone.

Hotel is nice. The location is unsafe and unappealing. Couldn’t wait to check out.

Hotel is nice. The location is unsafe and unappealing. Couldn’t wait to check out.

I’m disappointed bad service and dirty room tha bed has a big stain in the middle of the bed smell bad…

I’m disappointed bad service and dirty room tha bed has a big stain in the middle of the bed smell bad…

the shower is full of hairs the toilet sear is broken

the shower is full of hairs the toilet sear is broken

I had a great experience with checking in as it was quick, I felt my vehicles were safe in the garage, and the room was clean and spacious.

I had a great experience with checking in as it was quick, I felt my vehicles were safe in the garage, and the room was clean and spacious.

Staff would not let me check in

At this time of the month, hot shower is a must and our room only have cold water. Phone line is our of order. Had to go down to let them know. Not worth the money. Location is surrounded by homeless folks

Overall a nice hotel

Stayed there two nights, Saturday and Sunday no hot water went to complain and they said they look into what discounts they could give us … they called us and said we will give you a $30 discount on your breakfast!!! We didn’t order any they charged us breakfast to our room!! Food thing I complained or wouldn’t even know about this till I checked my credit card statement . They told me call Expedia about getting a refund but can’t get a live person on Expedia!! So not happy

I chose this to be close to The Sphere which is was, but did not feel like a good neighborhood to walk to the Sphere so ended up driving. I liked the secure gated parking. The lobby area was modern. The double room was spacious and I could see the Sphere. The bathroom needs renovated, there was red mold in the bath grout and the grout and bath sealant at floor level was dirty and there was residue of old stickers on the bath tile. There was no handsoap in the bathroom, so I had to ask the cleraners for some. The restaurant, coffee in the lobby and breakfast wasn't available, there was the option for a grab bag of an apple, packaged muffin and a bottle of water, but it was unimpressive so I turned it down and ate elsewhere. You can hear planes taking off from around 6:30am from Vegas airport and room neighbors talking loudly after 1am. Overall ok for price to be near Sphere but not a great neighborhood.

Its, good

The lobby was bright and very clean. All the staff was very friendly and helpful. All the housekeepers were wonderful and Leah’s had a smile on their faces and would assist in any needs. The room and beds were so comfortable

Where to start. They didn’t honor my reservation—2 queens but they wanted to give me 1 king. After one hour or arguing we got what we reserved… frustrating experience

They could atleast put that description under construction before letting you book a room.

Great place.