Arizona Charlie's Decatur
About Arizona Charlie's Decatur
Offering an exciting casino, a variety of dining and nightly entertainment, this hotel in Las Vegas is in a great location near shopping centers and attractions. Arizona Charlie's Decatur features a casino with over 1,000 slot, video poker and keno machines. Guests will also enjoy the full-service Race & Sportsbook as well as the city's only 24-hour bingo parlor. After playing in the casino, guests can listen to live music in the Naughty Ladies Saloon. With a variety of dining options ranging from elegant to casual, the restaurants at Decatur's Arizona Charlie's are sure to satisfy the appetite of all travelers. Guests can savor American and international cuisine at the Frisco Market Buffet, or eat a casual meal in the 24-hour Sourdough Cafe.
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Concierge
- Luggage storage
- Multilingual staff
- Pool
- Spa / sauna
- Wheelchair accessible
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel receives mixed reviews with guests appreciating the friendly staff, clean rooms, and good location, but expressing dissatisfaction with outdated facilities, smoking issues, and poor service. Some guests had issues with their reservations and requested amenities not being met.
- Friendly staff
- Clean rooms
- Outdated facilities
- Smoking issues and smell
- 5/5
Exceptional
- 5/5
Exceptional
- 5/5
Exceptional
- 0.5/5
Bad
- 3.5/5
Free room The slot machines didn't function well.
- 4/5
It was nice and quiet
- 4/5
Staff was courteous and helpful.
- 3/5
Everyone was super nice. I really enjoyed the casino, Dunkin’ Donuts the dude who works there super awesome and accommodating. Dennys was chill super fast service but kinda weird bc my mother in law only speaks Spanish and she was spoken to in English while everyone who came in was Latin/Mexican and they spoke Spanish to them. Dennys just a bit discriminating. The room itself was ok. Fridge work and the shower was soothing. Downside the toilet kept clogging even with small toilet paper had to call them twice then we stop throwing our toilet paper straight to the trash. Then the coffee maker not working bum us out but then Dunkin’ did not disappoint so it’s ok no matter what. The a/c was set to 69 degree but kept going up to 79 which it was hot sleeping. The bed not so good kinda lumpy making my back hurt. We called for pillows twice and we never got them. Security was good but then again the doors didn’t lock well so I understood. Ice machine didn’t work.
- 5/5
Locals Locals
- 3.5/5
The staff were incredible welcoming and kind The casino is old and the smell of smoke is strong, if that bothers you, this is probably not the place for you. But the room was decent for the price
- 5/5
Great
- 5/5
Ok
- 4/5
It was nice, we stayed 6 nights and only got room service one day.
- 2/5
I don't like it
- 3/5
Hkkk
- 5/5
I had a really good time. The room was clean that I was well taken care of by the property the hotel I really like not having the check-in so if you go to this kiosk nearby, you can get in that way instead checking in usually produces a line out the door and no one wants to stand in that
- 2/5
the room carpets were a disgrace
- 5/5
Exceptional
- 2/5
Bed was really uncomfortable, we were in a none smoking section but people were still smoking in the building smoke came in to our room , ac was noise and would wake us up. Never staying here again , stay away you've been warned!
- 3.5/5
Location Room was well worn.
- 3.5/5
Good
- 3.5/5
Location My mattress was horrible rm 3317 change it please
- 1/5
First room air conditioner did not work properly it was blowing out hot air . Second room had a needle on the floor . It was unacceptable! Same day I walked in I walked right back within 20 min
- 5/5
Very clean
- 5/5
It’s alright, it’s my 2 time stay here and no problem at all.
- 5/5
I would have enjoyed eating there since Denis was on the premises, but that area was quite smoky with cigarette smoke. I think their smoke filtration system might need some improvement to make the environment more comfortable. However the room was fantastic. I mentioned above
- 5/5
I would have enjoyed eating there since Denis was on the premises, but that area was quite smoky with cigarette smoke. I think their smoke filtration system might need some improvement to make the environment more comfortable. However the room was fantastic. I mentioned above
- 5/5
Pool hrs too Short, bike racks on The wrong side, many bikes stolen
- 5/5
The staff Pool hrs too Short, bike racks on The wrong side, many bikes stolen
- 4/5
Clean room. Staff was friendly and helpful. Restaurants on site were great and obviously the slot machines right there.
- 1.5/5
Poor
- 4/5
8/10
- 4/5
Smoking rooms are definitely a plus. There aren't very many hotels that offer that anymore. The new eating options are a great upgrade. Denny's is always a good go to. I really wanted to try the pizza place but wasn't able to this visit. Next time for sure. It was really just issues with the toilet. It wasn't a big deal but definitely made us uneasy. We called to get it looked at and nobody came. We were only there for one night so we didn't want to make a big fuss about it. That was the only slight inconvenience.
- 4/5
Smoking rooms are definitely a plus. There aren't very many hotels that offer that anymore. The new eating options are a great upgrade. Denny's is always a good go to. I really wanted to try the pizza place but wasn't able to this visit. Next time for sure. It was really just issues with the toilet. It wasn't a big deal but definitely made us uneasy. We called to get it looked at and nobody came. We were only there for one night so we didn't want to make a big fuss about it. That was the only slight inconvenience.
- 1.5/5
Poor
- 4/5
AC was cold which is nice as it was 96° outside.
- 5/5
Personal too professional
- 3.5/5
Location is great if going to family events or markets or wanting to stay away from strip traffic. Enjoyed the $5 min roulette table. Room was super quiet! One of the beds was kind of wore out… the other was good!
- 3.5/5
Location is great if going to family events or markets or wanting to stay away from strip traffic. Enjoyed the $5 min roulette table. Room was super quiet! One of the beds was kind of wore out… the other was good!
- 5/5
My wife and I always enjoy staying here, from the check in to the check out the staff are always friendly. I know playing slots and table games are a gamble because that's what it's all about but we always have a good time playing. The choice of eatery are simple but good from Denny's to Dunkin donuts to a quick bite, and the room's we have stayed in are always clean the bed if you are looking for temperpedic it's not it but they are not bad I suggest to bring extra pillows we get a king size and you get two pillows so if you like a lot of pillows bring extra. Overall my wife and I like to stay here and it is also convenient for us because it's close to family members so we can visit. One more thing being in Vegas the air conditioner in the room is decent I recommend staying here and it is affordable.
- 5/5
We enjoyed our stay..rooms were nice and clean.
- 5/5
I was taken care of!
- 5/5
stayed for EDC weekend the vibe coming back was impeccable very relaxed and chill pts was open at 5am for that quick protein fix location is great far enough off the strip to avoid traffic close enough to dip in to it for fun the rooms were a decent size,clean and comfy even for three grown men the staff were in good spirits will definitely be coming back. the bathroom door did not shut had to hold it with the trash can and the cabinet with the fridge had a bad hinge that would only let it close if you picked up the door, the shower drain didn't shut all the way loosing shower pressure and the a/c is abit dated and not cooling the room the greatest and the beds were abit hard but for the price and cleanliness it was looked over.
- 5/5
stayed for EDC weekend the vibe coming back was impeccable very relaxed and chill pts was open at 5am for that quick protein fix location is great far enough off the strip to avoid traffic close enough to dip in to it for fun the rooms were a decent size,clean and comfy even for three grown men the staff were in good spirits will definitely be coming back. the bathroom door did not shut had to hold it with the trash can and the cabinet with the fridge had a bad hinge that would only let it close if you picked up the door, the shower drain didn't shut all the way loosing shower pressure and the a/c is abit dated and not cooling the room the greatest and the beds were abit hard but for the price and cleanliness it was looked over.
- 1/5
Shower pressure, it was great! They don't clean your room, the the carpet is filthy, it's very smokey in the casino and interiors. I stayed for 7 days and they only cleaned my room once, I asked but they said they do not offer daily cleaning of room. They did drop off fresh towels though.
- 1/5
Shower pressure, it was great! They don't clean your room, the the carpet is filthy, it's very smokey in the casino and interiors. I stayed for 7 days and they only cleaned my room once, I asked but they said they do not offer daily cleaning of room. They did drop off fresh towels though.
- 3/5
Overall, it's safe, it's clean, it's mostly comfortable and conveniently located around the middle of town with easy access to the buses. The rooms are clean and comfortable but a little dated. Not a lot of outlets for things like charging your phone at night. There is no microwave for heating food, but there is a small fridge. We stayed from Sunday through Friday, never got housekeeping in our room, never got fresh towels or bedding. There is a Keurig in the room with one pod of regular coffee and one decaf, for two people. Two 8oz bottles of water non of which got refilled the entire time we were there. We got 1 each of the tiny shampoo and conditioner, requested more from the front desk and never got it, so we had to buy our own from the store. The casino has many less tables than it used to, and is full of all the newer video slots that are all the same game reskinned in different themes. The Food at the Denny's is TERRIBLE, I usually don't have too much of an issue with Denny's but this was way worse. River Rock restaurant was pleasant with a nice lunch special.
- 4/5
It’s ok
- 5/5
It’s clean and not a lot of walking Everything was perfect
- 5/5
It’s clean and not a lot of walking Everything was perfect
- 4/5
Keep up the good work,
- 3.5/5
The casino was okay and they had Dunkin Donuts and Denny’s in house Only two pillows … room was dated … cigarette smoke was strong in the casino area
- 3.5/5
The casino was okay and they had Dunkin Donuts and Denny’s in house Only two pillows … room was dated … cigarette smoke was strong in the casino area
- 1.5/5
The location and access to food. My carpet was soaked by the widows, got my socks all wet and it smelt like mold.
- 1/5
Bedsheets had pubic hair tub had black curly hair. I have blonde hair so it’s not mine. Restroom had pubic hair on the counters. I do have a couple of pictures. and I wasn’t refunded for only one day I didn’t sleep there. I was supposed to get refunded for two days but she says since I checked out at 5 PM that they’re still gonna charge me about that.
- 5/5
You have a 24/7 Denny in the hotel and the Lounge at night was great we didn’t have to go out looking for fun we had it all there
- 5/5
Exceptional
- 1.5/5
My carpet was soaked by the widows, got my socks all wet and it smelt like mold.
- 0.5/5
I get cold when I sleep I was told they did not offer blankets. If your were cold maybe turn on the hea, I was not the only one in the room. Telling me to turn on the heat was pretty ignorant.
- 4.5/5
No late checkout
- 5/5
What I like from this place is how quite is. Very clean and the room I had was very comfortable and clean. The front desk staff were amazing and made me feel comfortable and answered my questions.
- 4/5
Limpio el cuarto muy fresco x el aire acondicionado. Los restaurantes ahí mismo
- 2/5
The room was not clean properly in.I reported some stuff on my wall and it stayed the whole time I stayed.I took pictures, and I reported it down to the housekeeping that came up and looked at it.I came back to my room later on that night.And it still wasn't done so I went very happy with this.The room was dirty
- 5/5
Great place to stay with small resort fees. Definitely going to stay here again.
- 0.5/5
The staff was rude, I found a cockroaches the size of a steak fry, I was charged for smoking when I booked a smoking room, I was double charged. This was my wedding trip and this hotel was awful
- 2.5/5
Passable
- 4/5
The hotel is ok nothin fancy but well worth my money. Lots of free parking lot away from busy strip. At first cigarette smell got me by surprise but once in the room it was quiet n clean.
- 5/5
Yes everyone was good and very nice to me.
- 0.5/5
Them cat 8n the bag people
- 2.5/5
Had NO hot and then after 3 tries finally got someone from maintenance had to run tub and sink for approximately 5 mins to get water at 105 degrees that's not hot enough as when water reached your body through the air it's cooler than 98.6 not GOOD feeling
- 2.5/5
Location and some front staff Had NO hot and then after 3 tries finally got someone from maintenance had to run tub and sink for approximately 5 mins to get water at 105 degrees that's not hot enough as when water reached your body through the air it's cooler than 98.6 not GOOD feeling
- 2.5/5
Non smoking floor Getting hit in the parking lot the next day. Deposit requirement too high.
- 2.5/5
Getting hit in the parking lot the next day. Deposit requirement too high.
- 1/5
The room was not clean, the hot water never got hot, cold show before bed and in the morning also not clean we saw several bugs in the room
- 1/5
The room was not clean, the hot water never got hot, cold show before bed and in the morning also not clean we saw several bugs in the room
- 1/5
Not getting back my deposit of $ 150 and why not, I'm getting ripped off and it will be known!
- 4/5
Good location
- 2.5/5
Passable
- 5/5
Great
- 5/5
Exceptional
- 2/5
Reservation was for 4 people; there were only 2 bath towels in the room. It took 3 requests to get 2 more towels. Ran out of the one roll of toilet paper and had to request more. Our room was never cleaned during our 6 night stay, had to set trash outside the room because the cans were over flowing.
- 2/5
Room was clean exet the restroom it was stain of blood on the wall, some stains of dark color on the wall and on the air driller, bottom
- 3/5
Pleasant
- 0.5/5
Very very dissapointed!! I booked a NON SMOKING ROOM - checked in and the only thing LEFT was a SMOKING ROOM!! What was I supposed to do at 1:30 AM???? after a LONG travel from CALIFORNIA The gal at check in was NOT showing any empathy, sorry (at least acknowledge and play it off) like you cared!!! NOTHING!!! OMG walkiing out of the Elevator on the 3rd floor swipe card to Enter hallway to Room was even WORSE!!! It felt like I was walking THROUGH a TUNNEL OF SMOKE CLOUDS!!! I was so disgussted just knowing i had to spend the night there!!! I call Operator at approx 4:30 AM notified DEADBOLT LOCK did not work and that 'I DID NOT FEEL SAFE" I told her I put a hanger on the door. I took pictures of the door and also the bathroom sink was clogged. EVERYTHING
- 5/5
Exceptional
- 5/5
Exceptional
- 4/5
The wi-fi was operational and the swimming pool was OK.
- 5/5
Good neighborhood Casino a variety of restaurants. Excellent parking there’s even a Ross in walking distance, which is a plus also other surrounding restaurants nearby great location. My family and I we love the bingo.
- 4.5/5
Very much enjoyed my stay everything went really well. The amenities on the property were very valuable excellent and convenient. Smoke throughout the facility was uncomfortable
- 4/5
Nothing
- 4.5/5
Very much enjoyed my stay everything went really well. The amenities on the property were very valuable excellent and convenient. Smoke throughout the facility was uncomfortable
- 3/5
Yes, I rented a non-smoking room but when you walk the hallways, you smell nothing but smoke marijuana to be exact. That’s the only bad thing. The fun atmosphere the reasonable prices with the food
- 3/5
Yes, I rented a non-smoking room but when you walk the hallways, you smell nothing but smoke marijuana to be exact. That’s the only bad thing. The fun atmosphere the reasonable prices with the food
- 2/5
Had to move rooms because of how dirty it was and the room I was moved into has a broken shower. It was a nightmare.
- 4/5
It's nice I didn't like that aa smokers and nonsmokers are on the same floor. I got so much cigarettes smell in my suite both days and ready couldn't enjoy my stay comfortably
- 5/5
Exceptional
- 3.5/5
Cleanliness and staff The was not fixed right the toilet wasn't flushing properly the dresser drawer kept coming open
- 3.5/5
The was not fixed right the toilet wasn't flushing properly the dresser drawer kept coming open
- 4/5
It's nice I didn't like that aa smokers and nonsmokers are on the same floor. I got so much cigarettes smell in my suite both days and ready couldn't enjoy my stay comfortably
- 4.5/5
Pool hour's need to be longer and only one bike rack on the entire property, 3 bike's stolen a bike rack on the South side would be better and many customers would contribute to having a better place to park E bike's and regular bikes, it's an easy Fix. I'm willing too start a fund and Many donors are able to contribute
- 3/5
Pleasant
- 4.5/5
Pool hour's need to be longer and only one bike rack on the entire property, 3 bike's stolen a bike rack on the South side would be better and many customers would contribute to having a better place to park E bike's and regular bikes, it's an easy Fix. I'm willing too start a fund and Many donors are able to contribute
- 0.5/5
Staff defaulted declined my credit card.While there was funds in the account and refused to return my prepaid money for the reservation, they still have not returned the money.And this hotel violated 2 credit cards.The staff they're did Them cat 8n the bag people
- 2/5
No it was to nosey we would turn for a little while.
- 5/5
Exceptional
- 5/5
Yes
- 5/5
Everything was good ,won a few bucks .the bar staff was cool at both bars The older Asian cocktail lady was freaking amazing The lady at the front when you check in the hotel I'm not going to say her name she had no sense of humor and a little bit of an attitude so 😏
- 5/5
Y
- 0.5/5
?? Everything
- 2/5
There was a $40 resort fee and $150 deposit that the hotel didn't make known until we arrived. The restaurant was turned into a Dennys that never opened.
- 3/5
Room floor was sticky. Bathroom counters and towels were dirty with residue and markings
- 1/5
Filthy room, toilet and bathtub we're disgusting. Outlets were not attached to wall and would spark when trying to plug in. Also the lack of outlets by the bedside, and a lamp was falling down off the wall. Room 4520 5th floor. I'm sure they are all this bad though. Deadbolt did NOT work. And pretty sure women are being trafficked in this hotel, very scary.
- 2/5
Okay. Reserved 2 King Rooms but only had Queens upon check-in.
- 4/5
Close by
- 5/5
Great for the price, and convenient location. Loved the food bargains
- 5/5
Pool hour's need too be extended
- 5/5
Very clean and inviting
- 4/5
staff was friendly place was outdated but very clean bed & pillows are decent non-smoking room but the smoke smell was strong. don't go during wee hours (2am) to PTs Express bc cashier won't take your order until she is done closing her register, so what's the point of a 24hrs restaurant?
- 2/5
Restaurant is closed, being replaced with high class Dennys, why? Dennys is a dying. US restaurant chain. Security is anxious to ticket its customers. Price is cheap but ...rating 2.75
- 2/5
price and location despite maid service every other day was in the room 5 nights and despite numerous calls to housekeeping and requests to maids in the hallway could not get the garbage emptied Ended up leaving it in the hallway
- 5/5
Thank you for making our stay safe. Am 71 years and I care for my Son Stoke and we are safe here. They are wonderful.
- 3/5
I had two standard sized pillows on a king sized bed and only two large towels, one per adult. Are you rationing your linen??!!
- 5/5
Air conditioning was nice and room was clean
- 4/5
The room was clean the check in was very easy and the front desk receptionist was very friendly and helpful. The only problem we had was the toilet kept backing up. Maintenance responded quickly other than that we had a good stay. The casino was lively and so were the slots. The choice of eateries were good also.
- 5/5
Lisa at the front desk was the best!
- 4/5
Room was clean. very stuffy but clean
- 3/5
for the cost it was good .casino nice,being on the ground floor a little noisy , but overall good
- 5/5
The room was spacious and clean. I used both the air conditioning and the heat during my stay. Quiet and plenty of parking. I was surprised at how active the casino was being so far from the strip. People seemed to be everywhere. The slots were loose at least for me. This is one hidden gem.
- 5/5
The air worked perfectly. Clean and comfortable accommodations
- 5/5
Room was very quiet. PT grill in casino is great.
- 5/5
Efficient
- 4/5
Everything was good except that the bathroom door doesn't lock! We asked for a room change and got a new room but even that room had the same problem but we decided to adjust and stayed there as we were there only for a couple nights! But overall, it's a nice hotel!
- 4/5
No information was given at the front desk about amenities. I didn’t know if there was a pool or hot tub or even discounted breakfast. I still can’t tell you! Mostly just slept in the hotel. It’s pretty close to everything. The staff seemed pretty friendly.
- 5/5
Over all not a bad stay
- 5/5
Requested a smoking room, but it smelled like stale smoke, and life the windows head never been opened, ac didn't work the greatest. But over all it was a good stay.
- 5/5
Pool is open.
- 3/5
Very smoky
- 3/5
The staff and the food available was better than good, but we practically ran through to our car because of the smoke. Note they are getting rid of live KENO… I don’t trust the electronic ones and I’m sorry to see that go.
- 4/5
Room was clean, staff was friendly...only thing was your not gonna get your room cleaned unless you request it...
- 3/5
Room was OK. Clean. Hallways and elevators - not so much. They closed their awesome little restaurant for a Denny's. Bad move. Some shady characters occasionally outside and in the casino.
- 4/5
not fancy but clean. good enough
- 4/5
This clean room
- 5/5
Air conditioning was good Didn’t get Breakfast My room was A1 nice and clean
- 3/5
Second floor smelled like smoke. Restaurants were ok.
- 5/5
Is the better if you guys clean the rooms everyday
- 4/5
Cigarette smell
- 4/5
Elevators smelled like cigarettes.
- 4/5
This place is where all the regulars go, its off the strip. Its OK. If you are looking for "Vegas"... not the place
- 4/5
Na
- 4/5
Good
- 5/5
Great!!!
- 3/5
The room was not as pictured at all. The bathroom was in desperate need of renovation and repair. Sink clogged, toilet old and scratched and stained and the flooring was in poor shape. The rooms carpet was gross and stained, I didn't feel comfortable walking without shoes on. The king size bed bad 2 small pillows and just a sheet, not as pictured at all. The bed was very hard. We did not stay. Very shocked that the deposit is $150 for such sub par accommodations. I ate at River Rock Pizza and was not impressed. The service was extremely slow and the food quality was not the greatest. I did not stay, and checked out before midnight because I was very uncomfortable. Needless to say, I will not be returning.
- 4/5
Staff was amazing, everything overall good. Room could use and update/clean.
- 4/5
Room was clean and gra was polite
- 4/5
Not the best area. But convenient to shopping and eateries. Everything even inside the rooms Smells like smoke.
- 3/5
Yes
- 4/5
Good all around
- 1/5
Was super dirty my room
- 1/5
The room was freezing because the heating/AC unit was broken, and the supervisor refused to give us an extra blanket. She sent maintenance instead, and the repair tech told us the unit was supposed to be replaced a week ago but never was. We ended up stuck in an ice‑cold room with no help from staff. Completely unacceptable. Never come back again.
- 3/5
It has a smoker casino and you have to register in the casino. All ways to the hotel are going through the casino and except of the cold pool all other amenities are shared with the casino. The smell from the smoke is very bad!
- 3/5
It has a smoker casino and you have to register in the casino. All ways to the hotel are going through the casino and except of the cold pool all other amenities are shared with the casino. The smell from the smoke is very bad!
- 5/5
Good
- 5/5
Good
- 5/5
Nice.
- 5/5
Nice.
- 3/5
Front desk was awesome but i was there 5 days and they never did a room cleaning, yuck
- 3/5
Front desk was awesome but i was there 5 days and they never did a room cleaning, yuck
- 3/5
The room was not the cleanest, there was pieces of eye lash extensions randomly through out the room and some random hairs in the tub. The water pressure was terrible as well and there was some obvious stains on the floor of our room.
- 3/5
The room was not the cleanest, there was pieces of eye lash extensions randomly through out the room and some random hairs in the tub. The water pressure was terrible as well and there was some obvious stains on the floor of our room.
- 1/5
Non smoking room was filked with smoke. Staff did try to clean it.
- 1/5
Non smoking room was filked with smoke. Staff did try to clean it.
- 3/5
The rooms are nice and clean and the staff are great. Unfortunately the room i had the walls were thin, and the smell of cigarettes is prevalent throughout the lobby and event room.
- 3/5
The rooms are nice and clean and the staff are great. Unfortunately the room i had the walls were thin, and the smell of cigarettes is prevalent throughout the lobby and event room.
- 3/5
Next day there was a hair on shower ceiling but otherwise it was clean and safe
- 3/5
Next day there was a hair on shower ceiling but otherwise it was clean and safe
- 2/5
Our original room we booked was "sold out" and we were shifted to a room with one less bed. We asked front desk to contact us for a room change each day and we did not receive an answer. Would not stay again.
- 2/5
Our original room we booked was "sold out" and we were shifted to a room with one less bed. We asked front desk to contact us for a room change each day and we did not receive an answer. Would not stay again.
- 1/5
We were place in a smoking room even though we had requested a non smoking room. Staff wasn’t friendly. Place was filthy.
- 1/5
We were place in a smoking room even though we had requested a non smoking room. Staff wasn’t friendly. Place was filthy.
- 5/5
Nice room, mini fridge kept my drinks and food cold. Very friendly staff. The food at the different places was very good. The drink ladies were around at a reasonable time intervals. My fav hotel when I come out to Vegas.
- 5/5
Nice room, mini fridge kept my drinks and food cold. Very friendly staff. The food at the different places was very good. The drink ladies were around at a reasonable time intervals. My fav hotel when I come out to Vegas.
- 4/5
The. Bed was "OK" but just "ok"
- 4/5
The. Bed was "OK" but just "ok"
- 1/5
Room wasn’t as pictured in the app. We left after one night and requested a refund. Hotels.com said they’d ask the hotel manager about it the next morning. Zero follow up from either party, and we still haven’t received our money back.
- 1/5
Room wasn’t as pictured in the app. We left after one night and requested a refund. Hotels.com said they’d ask the hotel manager about it the next morning. Zero follow up from either party, and we still haven’t received our money back.
- 3/5
No charging ports anywhere. Some outlets in walls are falling out. Loud mechanical noise routinely shook the entire room inc rattling windows and vibrating headboard against the wall.
- 3/5
No charging ports anywhere. Some outlets in walls are falling out. Loud mechanical noise routinely shook the entire room inc rattling windows and vibrating headboard against the wall.
- 3/5
Not like i was expecting
- 3/5
Not like i was expecting
- 3/5
Room was in good condition. We were not allowed to do a late check out so it waa disappointing
- 3/5
Room was in good condition. We were not allowed to do a late check out so it waa disappointing
- 4/5
Clean room, easy check in.
- 4/5
Clean room, easy check in.
- 3/5
The bed was old and too soft. It creaked loudly when you moved. The towels are so rough.
- 3/5
The bed was old and too soft. It creaked loudly when you moved. The towels are so rough.
- 5/5
Yes
- 5/5
Yes
- 4/5
Everyone was great
- 4/5
Everyone was great
- 4/5
The tiom was clean but the bed sheets had some holes.
- 4/5
The tiom was clean but the bed sheets had some holes.
- 4/5
It was clean when we arrived; thought we stayed for 2 nights the room did get cleaned
- 4/5
It was clean when we arrived; thought we stayed for 2 nights the room did get cleaned
- 2/5
Room was in very poor conditions bathroom was not clean a lot of noise did not felt safe due to door not being able to close properly
- 2/5
Room was in very poor conditions bathroom was not clean a lot of noise did not felt safe due to door not being able to close properly
- 5/5
Good service and clean, comfortable rooms. We would definitely return and I recommend it.
- 5/5
Good service and clean, comfortable rooms. We would definitely return and I recommend it.
- 1/5
I got a room because it was $80...I was even fine with $100 but after checking my bank account the total was nearly $232 even after receiving the $150 deposit back....absolutely ridiculous.. $232 for a room at this place is a joke.
- 1/5
I got a room because it was $80...I was even fine with $100 but after checking my bank account the total was nearly $232 even after receiving the $150 deposit back....absolutely ridiculous.. $232 for a room at this place is a joke.
- 4/5
Easy parking and clean room
- 4/5
Easy parking and clean room
- 5/5
Clean room friendly staff. Would absolutely stay again
- 5/5
Clean room friendly staff. Would absolutely stay again
- 3/5
Our room was non-smoking, but the entire hallway on the fifth floor smelled the marijuana, yuck! Would not stay here again
- 3/5
Our room was non-smoking, but the entire hallway on the fifth floor smelled the marijuana, yuck! Would not stay here again
- 2/5
Room was decent and clean but you have to call every day for fresh towels and wash cloths. Not mentioned at check in. Could use towel bar for hand towels. Also had to call for more coffee pods as well.
- 2/5
Room was decent and clean but you have to call every day for fresh towels and wash cloths. Not mentioned at check in. Could use towel bar for hand towels. Also had to call for more coffee pods as well.
- 3/5
Front desk said they were out of extra pillows and blankets. We asked them to clean our room twice within our 6 day stay and they never did it. Otherwise, good location, beds are comfortable. No smoking floor smelled like cigarettes and pot.
- 3/5
Front desk said they were out of extra pillows and blankets. We asked them to clean our room twice within our 6 day stay and they never did it. Otherwise, good location, beds are comfortable. No smoking floor smelled like cigarettes and pot.
- 4/5
property OK
- 4/5
property OK
- 2/5
The resort had hidden fees, and even though the room rooms were labeled non-smoking you still have to walk through a smoke field casino lobby to check in or get to your elevator. Also I had a flight change and was told by the front desk they would refund my extra night that I wouldn’t be needing, then the next morning they changed the story and refused to refund me due to their “strict cancellation policy “. I will absolutely never do business with this hotel ever again.
- 2/5
The resort had hidden fees, and even though the room rooms were labeled non-smoking you still have to walk through a smoke field casino lobby to check in or get to your elevator. Also I had a flight change and was told by the front desk they would refund my extra night that I wouldn’t be needing, then the next morning they changed the story and refused to refund me due to their “strict cancellation policy “. I will absolutely never do business with this hotel ever again.
- 4/5
Nice place to get away for a few, and Chill
- 4/5
Nice place to get away for a few, and Chill
- 5/5
The registration staff were polite and respectful and professional. Finding the elevator was not easy the but noise from the casino could not be heard from my room. The restaurant was delicious and affordable and I really enjoyed my brief stay.
- 5/5
The registration staff were polite and respectful and professional. Finding the elevator was not easy the but noise from the casino could not be heard from my room. The restaurant was delicious and affordable and I really enjoyed my brief stay.
- 5/5
great stay!
- 5/5
great stay!
- 5/5
Parking could be somewhat nicer.
- 5/5
Really clean
- 3/5
Yes the room was ok, but your company, Expedia charged me for TWO ROOMS!!! I only needed and used ONE ROOM!! Then your company refunded to refunded me my money. I'm reporting this to the BBB and putting it on every internet site I have! I'll be showing the emails sent from your company as well!!!!
- 3/5
Yes but the cocktail waitress on the casino floor was rude
- 5/5
Was a really nice experience
- 4/5
Amenities
- 5/5
The room was very clean.
- 3/5
The no smoking smelled so bad of smoke we had to get another room. We slept in it 1 night and couldn't take it. The problem was all the smoke from the casino had a open roof that was used to get to the second floor using an escalator. Do not let them put you on the second floor.
- 5/5
Arizona Charlie's owes me nothing. I had a blast! I love the Staff everyone was great!
- 3/5
There was barely any hot water.... I didn't get to enjoy my shower
- 2/5
Amenities were lacking. The room heater/ air condtioner was loud and noisy could not sleep due to clicking on and off . Ice machine broken on two floors had to go 3rd level. No microwave available after purchasing food from on site .Also advertise Fisherman Platter and received nuggets portion size ten advertise it as nuggets.Leaking water from bathroom had to request towels to absorb water .A loud noise from behind T.V. sound like snoring or fan running off and on . Loud music from downstairs playing untill 3 or 4 am. Staffing service did offer me another meal and i did appreciate the waitress for helping me . Overall staffing was great and kind and i did appreciate all that did help us.
- 3/5
The room had some maintenance issues
- 5/5
Guadalupe. Our waitress at the cafe. She was the best!
- 5/5
All of the above
- 3/5
Arizona Charlie surprise ! Thanks for a pleasant stay. I really like the way they had things set up! The slots are penny friendly!! The food was wonderful and low priced!! Did not gouge us like Rio by charging $8 for a plastic cup of soda!!!!! This was a fun time!!!!!
- 1/5
The room was clean, but it smell like mildew there was no microwave in the refrigerator was noisy
- 3/5
The bed Iwas no really clean
- 5/5
Great staff and diner
- 5/5
The room waa very comfortable
- 4/5
We've stayed here many times, and have always had a good experience. Clean and comfortable, friendly helpful staff.
- 5/5
Ok
- 5/5
Yes
- 5/5
Stay was good. Just basic hotel casino stay wish had more food choices.
- 5/5
Yes and the staff was wonderful!
- 4/5
Staff attentiveness was beyond impressed
- 2/5
Terrible room Had to keep fixing a running toilet, sink didn't drain, toothpaste and other gunk on the sink counter upon arrival, carpets were filthy, no way to contact front desk from the room. On the upside, the view of the Sphere was great, the water was hot, and the TV worked great.
- 1/5
Was told I could not check in as I had stayed at the property for too long a time eventhough I had moved for 1 night to a different property I have initiated a complaint and asked for a full refund.
- 5/5
Everything was perfect
- 5/5
Very beautiful place to stay, Always helpful and courteous
- 5/5
The staff were great at answering my questions.
- 5/5
Staff
- 4/5
The continuous construction on the roads next to it
- 1/5
They took a hundred bucks from my deposit because they said a sheet was stained
- 5/5
Area has everything you need from shopping to food. Casino is good and room is clean and comfortable. Will stay again.
- 4/5
6t
- 5/5
They desk staf was very friendly. The room was claan and cozy.
- 5/5
yes
- 4/5
While the main lobby of the hotel was loud and smoky (due to the casino), the hotel area was very well maintained and the room was clean.
- 5/5
It felt safe ma
- 5/5
Yea
- 4/5
Yes very nice rooms
- 3/5
I stayed in 2 different rooms and the floor was incredible dirty! It looks that they never been mop! My socks and foots had a lot of dirt. Beds are not comfortable you can hear the spring expanding even when you are not over the bed.
- 3/5
The
- 5/5
Yes
- 4/5
Just the casino smells cigarettes
- 4/5
- 1/5
Awful dirty old $38 resort fee
- 5/5
Parking was easy and plentiful...did not see security, but from past visits I know they are present
- 4/5
Cleaningness
- 5/5
Very impressed with the cleanliness of the facility and the room, food was great and affordable, gambling was also affordable and friendly. Just like Vegas use to be!
- 1/5
Then , they charged me for the entirety of my stay. They said that I CHOSE to cancel, so I couldn't get a refund.
- 3/5
I didn’t like hidden fees
- 4/5
We stayed for almost a week. The last day the Wi-Fi was being updated so I they couldn’t let me rent the room I was in. Instead they comped me for a free room on the other side. Cool manger there. Appreciate it. 👍
- 5/5
Yes free parking rather large parking lot and safe.
- 1/5
Never stay in this hotel
- 1/5
There was rat feces in our room and they wouldn’t comp it. Left early.
- 5/5
We stay often. Best price
- 5/5
It was great
- 4/5
Great stay
- 3/5
Could not control the ac. Coffee machine was broken the lady that checked me in was rude
- 1/5
Someone through a brick through the window at 3;00 AM took security 20 minutes to come!
- 4/5
The room was a bit dusty. The staff were pleasant and the restaurants had good food.
- 4/5
Ss
- 5/5
Comfortable room
- 5/5
It was nice to see the room I got they finally have updated TVs and you can see all channels clear because it looks like they have basic cable now such a nice addition
- 4/5
Its an old hotel and casino. Could use updating through out. It served its purpose for a weekend stay.
- 5/5
It was very nice and very relaxing
- 1/5
Hallway and elevator smelled. Room was non-smoking but smelled like some one smoked in there. Sheets were dirty, tiles cracked, wallpaper torn AC didn’t work properly, loud car noises heard from the 6th floor. Walls paper thin, able to hear everything.
- 5/5
It was great.
- 4/5
N/a
- 3/5
It was comfortable
- 5/5
Rooms have been remodeled and now have vinyl floors and new bathroom walk in showers. Will be staying again.
- 3/5
Front desk staff was nice, rooms are very outdated. Loud noise all through the night so we could hardly sleep. Sheets had black stains on them and there were only two small pillows.
- 5/5
Clean room. Helpful staff
- 5/5
Ns
- 5/5
Clean room
- 5/5
The staff was great the place nice and clean I. Will be dack
- 5/5
The staff is great and the room is very clean which I like a lot
- 4/5
Clean staff
- 5/5
I always being at AC between A C and the Strat they are like home not to mention they are linked
- 5/5
Very nice and friendly staff and great food
- 3/5
Ok for the price. Definitely a local hangout
- 3/5
Good overall, but they didn’t enough non smoking rooms which seems somewhat outdated nowadays
- 3/5
Everything else was ok, but two issues that lower this rating are as follows;item one :it’s time to replace or flip a very well used lumpy mattress.item two:the neighbors were quite noisy till the early morning hours,too bad the soundproofing was not up to standards.
- 5/5
Clean and quiet
- 2/5
This hotel needs an upgrade and detailed cleaning. We paid for none smoke room but ended up with smoke room. Furniture in the room was broken and unstable. Bathroom sink was leaking. Pool was dirty trash floating in water and dirt at the bottom.
- 5/5
Nice
- 3/5
Cleanliness was not it and needs to be more updated. If you like cigarette that the place. I hated the smoke smell.
- 2/5
When you make the reservation you choose the room but when you go to the place the chanje everything
- 5/5
Good
- 5/5
I like the fact that you see Security all around the property. IN parking lots and in the hall ways
- 4/5
Good location, comfy bed, good ac, hot shower. The restaurant Sourdough cafe was also really good.
- 5/5
Great place to stay.
- 2/5
shower was bad, no pressure, bathroom fan did not work. This hotel room was just unacceptable. No one came to see it or access the problems.
- 5/5
Clean and convenient
- 1/5
This is a place where all local heavy smokers go. As soon as you enter the hotel, you will smell cigarrette smoking. Even in your non-smokimg room, you will smell the same through AC. No ventilation, very old facility, and everything is dated. The whole place stinks.
- 3/5
Its a locals place in a sketchy area. But they do their best- im not blaming the hotel. Affordable food, friendly staff, low budget place. I wasn’t in town for fun Vegas stuff, i just needed a room for a few weeks to help out a sick family member, so it worked for me.
- 3/5
Not sure if was in small writing but would have helped if informed that there is a large deposit needed.
- 5/5
Very professional
- 5/5
Best Affordable Place in Las Vegas to stay... Sourdough Restaurant has great food and customer service...
- 5/5
TVs are so outdated channels don’t come in clear and there’s nothing really to choose from to watch. It’s the same programs every time we stay here
- 5/5
The bed was super comfortable
- 5/5
My stay at Arizona Charlie's Hotel Casino was a good stay no problems felt safe food was good ,king size beds are Big ,I barely had maid service I slept during the day & I had don't disturb sign on the door the only thing that was not that great was the leaning toilet like a heavy person sat on it at it stayed to one side so I was always on toilet like I was going to fall but my trip to Vegas was Great 👍
- 5/5
The bed is always comfortable when I stay there.. there isn’t a lot of food choices within Arizona Charlie’s but my most complaint is the TVs are so outdated channels come in fuzzy wish they would update them
- 5/5
Ok
- 1/5
The hotel is run down and has its daily regulars. The rooms are dirty the dont clean behind things or under things. The tv is so old you can barley even enjoy a local channel. They have their hidden fees, they give you two small towls to dry off. They dont come and clean the room. Overall never again.
- 4/5
I only stayed one night. The check-in was easy, the room is spacious and the bed was comfortable (but a little dated). The bathroom was spacious and clean except for some hairs in the bath tub. There are a lot of food options around the area. I would recommend this only for travelling adults.
- 5/5
We are locals and we love staying at Arizona Charlie's Decatur for our staycations. We love the affordable prices during the week, this allows for me and my hubby to stay as many time as we do. We stay at least 1-2 times a month.Our only complaint is that all the T.V channels are very staticky.
- 5/5
TV sucked. Only part of "resort fee" that makes sense is "fee."
- 4/5
Only thing I didn’t like is someone at front desk at about 1am tried to take $50 out of my account and I have received my $150 deposit on my room
- 4/5
…??…
- 3/5
Poor housekeeping. Housekeeping not come at any day whilewe were there. Ordered Toilet paper didn't get any sooner. Call in morning didn't get until afternoon. Obe I called in morning request for new bath towels and toilet paper, didn't get filled at all for that day. Room around our room turned music so loud til midnight.
- 1/5
Staff is horrible, no customer service skills at all.
- 3/5
The room was very uncomfortable!
- 5/5
Very helpful agent. Pablo.
- 5/5
Comfortable
- 1/5
This hotel had no service. We had booked 6 rooms for a basketball u 16 for one week . Frombthevatart they refused chkin . Recommended that all q8 youth leave . Made a big deal about name on booking vs who was in what room . Made wvery etempt to be a problem not a solution. There was no path for resolution or escalation to a manager . The only fix was more $$$$. Trully a money grab operation. DONOT go ro this property if you value aervice or selfrespect. I did aemd emails to general manager and managment and never got a respaonce back. And that proceas was impossible to manover . There is no easy way to contact managment or conflit resolution . Again one way street. You can only give money and hope that the unexperianced rude staff will deliver on what you are paying for . So much more to story. But reader you get the point . Be forewarned.... :) ... btw expedia helpline and support was great . 👍
- 1/5
Worst hotel to stay at Super Dirty
- 5/5
..
- 4/5
Nice place, elevator broke one night but it happens
- 2/5
That whole hotel smelled like cigarettes bro…
- 3/5
The internet never worked, I even called customer service that they provided and they were not able to connect. Then I on my own figured it out… and it said internet is 1Mb/ps but even when I agreed and connected the internet did not work.. the tv in the room was horrible quality and would make loud static noises. The deadbolt on the door was broken and I was not able to feel safe and lock the door.
- 3/5
Really need to get the smoke odor out of the casino.
- 5/5
Room very clean and all services are good
- 2/5
No cold water, loud and dirty. No room service.
- 5/5
The staff is amazing! They are very accommodating! Check in lady i forgot her name so friendly! She was amazing and i loved how nice she was!
- 3/5
Its central location.
- 5/5
It has been great
- 4/5
We had a good stay even though there seems to be a large police presence here at least we feel safe. I don't do much gambling cuz the machines are pretty tight but the room is nice the food at the little Pub is good A bit on the expensive side but I like it here not too expensive and it's a local Chill Spot that I don't mind going to often.
- 5/5
Easy access to everything.
- 4/5
Nice
- 3/5
The place is very dirty.
- 4/5
It was okay
- 5/5
It was okay
- 1/5
The customer service was awful. I had to call house keeping several times to adk for towels. I asked the lady cleaning rooms for towels she said I had to call. Still no towels. It wasn't until there was a supervisor checking the rooms and I told him about the towels that I got them 7 hours later. I also could not get an extra coffee pod to make a cup of coffee. The toilet was clogged. Trouble signing in to the wifi. The bed was lumpy and uncomfortable. My stay was miserable I highly recommend you go somewhere else but here!
- 2/5
Had to call for towels three times My birthday was a terrible experience staying there.
- 4/5
It offers semi truck parking. It use to be free but now you have to be staying at the hotel to get a pass to park there
- 3/5
“Very, very unorganized”!!
- 1/5
I regret reserving a room here
- 1/5
I would advise families not stay here. The place is fully of homeless individuals.
- 2/5
Gg
- 5/5
It was cool. A little Smokey.
- 3/5
The room and amenities in the meadows rooms are great. Nice and clean. The only issue I had was the mattresses was horrible. Flat and holes in it. Very worn out and only 2 pillows for a king bed. Also the ac unit temperature up button did not work so it was very cold or hot in the room. Have to get up and turn on and turn off unit as it gets to cold or hot.
- 1/5
The staff was nice. But the place is unsafe to be around.
- 2/5
the place was dirty and old
- 5/5
You get for what you pay for. Decent rooms for the price, would definitely stay there again
- 5/5
Very easy parking. Quick access to the casino and restaurants. Nice and tasty food choices
- 5/5
Everything was fantastic
- 5/5
Room was not bad towels were washed but had stains
- 4/5
Not quite the same as when I stayed here last time. Staff super friendly and convenient shopping. Hallways were not air conditioned and smelled like cigarettes and mariuana. The room itsself was great.
- 3/5
Very smoky in the ground coz of casino which dont have an adequate ventilation.
- 5/5
Everything
- 2/5
- 2/5
Even though the room was a non-smoking room it still had a smoke smell to it. The king size bed was bent in the sides . The room did not have wash cloths just towels and when I asked the front desk for washcloths they asked for what reason and then brought big towels. The pool hours were from 10 a.m. to 8 p.m. like really? in Vegas those hours should at least be until midnight or later.
- 5/5
rooms are clean. staff is nice
- 5/5
Nice place always
- 5/5
Nice and comfortable
- 1/5
Had car issues and got the run around to try and cancel the reservation
- 2/5
Tv and internet was down the whole time I was there. Bed was sinking in on one side so you leaned to one side all night long.
- 3/5
The WiFi didn’t work for the entire stay.
- 5/5
Nice hotel with great restaurants , good food and coffee and donuts on hand loved the vibe shopping center surrounding area will definitely stay again
- 5/5
Need a lil update but it was good
- 4/5
Thank you, MG
- 4/5
The hot tub was cold water. Not hot. Air conditioning was subpar. No hair dryer in the room. Had to get one from housekeeping.