Staybridge Suites Washington DC East - Largo by IHG
About Staybridge Suites Washington DC East - Largo by IHG
Staybridge Suites - Washington DC East - Largo by IHG is located in Largo, 4.7 miles from Addison Road-Seat Pleasant and 11 miles from Supreme Court. With a fitness center, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The hotel features an indoor pool and a 24-hour front desk. At the hotel, each room has a closet. Guest rooms will provide guests with a desk and a coffee machine. Guests at Staybridge Suites - Washington DC East - Largo by IHG can enjoy a buffet breakfast. Washington Union Station is 12 miles from the accommodation, while U.S. Capitol is 12 miles away. Ronald Reagan Washington National Airport is 17 miles from the property.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Café / coffee shop
- Business center
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
- EV charging
Reviews
The hotel generally receives positive reviews for its cleanliness, friendly staff, and spacious rooms. Many guests appreciate the complimentary breakfast and convenient location. However, some guests have experienced issues with room amenities and housekeeping.
- Cleanliness
- Friendly staff
- Issues with room amenities
- Inconsistent housekeeping
- 5/5
We had a great stay here, the staff was very helpful, checking in was a breeze and the rooms were very clean.
- 2.5/5
Passable
- 5/5
Exceptional
- 4/5
Except for the bathroom door was not locking issue, I don't have any complaints
- 5/5
Easy drive to metro station. Best hot hotel breakfast my kids said they had ever had. The pool was smallish but quiet and my kids had it all to themselves. Our suite was clean, well kept, and gave is ample space as a family to recharge after long days of sight seeing. We have nothing but good things to say about our stay at this Staybridge Suites in Largo!
- 5/5
Exceptional
- 2.5/5
Passable
- 5/5
The staff are so helpful and courteous during my stay.
- 4.5/5
It was good breakfast. The beds were very comfortable. couch had some stains. Just think it's use, not dirty.
- 4.5/5
It was good breakfast. The beds were very comfortable. couch had some stains. Just think it's use, not dirty.
- 5/5
The staff were very attentive and helpful throughout our entire stay. The breakfast was excellent and the dining area was clean.
- 4/5
N/A
- 4/5
The location was good the room was spacious and clean, bed was comfy and there soap products were great N/A
- 3/5
Pleasant
- 4/5
Great location, clean room, nice beds and lots of pillows.
- 5/5
Excellent experince all aroubd! Ample parking. Fresh breakfast. Very spacious rooms and comfortable beds. But, above all, the staff is absolutely wonderful. Every person we interacted with has been the kindest and sweetest. Would recommend this hotel 100%.
- 4.5/5
Superb
- 4.5/5
The entire experience The door needs to be closer to the floor and not situated where I could see under it and into there hallway.
- 4.5/5
The door needs to be closer to the floor and not situated where I could see under it and into there hallway.
- 4/5
Room was clean and beds comfortable. Full size fridge and free laundry machines. Breakfast and evening snacks. Less than 10 minute walk to metro. Would stay again.
- 3/5
Breakfast was good i requested for more tissue from housekeeper but never received any went to front desk no one was available so I never got any had to go purchase.i had to continuously had to have someone open pool door because key card wasn’t working went to desk and never got a new just told someone open door for me but Everything else was fine
- 4.5/5
Superb
- 4.5/5
Superb
- 5/5
- 5/5
Everything was great . The Hallway and Elevator smelled a bit weird tho
- 4/5
Very good
- 3/5
Average room.. lots of stain in living room sofa and condition is poor, stain on the bed frames.
- 5/5
Exceptional
- 1/5
This hotel is trifling! The entire hotel is a dump! Staff is useless and inattentive. 0 out of 10 stars. I booked here 3 weeks prior to staying. I paid $169 for a king bed room with a pull-out couch for my son. When I arrived I had to pay a $250 security deposit which was not a problem because it gets returned upon no damages. Within 1 hour, I discovered multiple issues. 1 elevator in service, sticky floors with coffee and juice stains, the only working elevator had trash inside, no housekeeping on duty, the pullout bed had no linens and when requested they said I had to return to the front desk for them. The following morning, continental breakfast ran out 1 hour after start time. I walked into breakfast at 8:10am and eggs were done, someone allowed their child to take a bite out of a bagel and return it to the others, all juices were finished, 1 out of 3 kinds of cereal left, no milk for the cereal, and no attendant was there to assist for clean up. I went to the front service desk where me and another woman complained and we were told “they are short staffed”. Never again! Extremely disappointed. I have several pictures and decided to post the ones without people’s faces.
- 3.5/5
Good
- 5/5
All I can say is my place was very clean and the staff was awesome
- 3/5
We stayed 3 nights. Breakfast was fine on day 1 but just got worst and worst. No coffee no eggs no muffin. No utensils and top of that english muffins had fungus on them. I am sure these things are fixable and needs to be taken very seriously 😐
- 4/5
Breakfast was overrun by people and the staff couldnt keep up with food or even coffee.
- 5/5
Exceptional
- 3.5/5
Good
- 5/5
Great
- 4/5
Overall the staff was friendly and the room was huge! The full kitchen was a perfect fit for a "birthday staycation" My kiddies loved the pool as well Though it wasn't hidden, the $250 hold was a bit much, especially for 1 night stay (most hotels only charge a refundable $100)
- 4/5
Overall the staff was friendly and the room was huge! The full kitchen was a perfect fit for a "birthday staycation" My kiddies loved the pool as well Though it wasn't hidden, the $250 hold was a bit much, especially for 1 night stay (most hotels only charge a refundable $100)
- 4.5/5
My uncle had an issue about some noise in the middle of the night coming from the bathroom of the king bedroom. The pool was very cold, I had assumed it was heated. Other than those two things, everything was great!
- 5/5
Clean rooms, friendly staff, fresh breakfast, easy parking.
- 3/5
Prime location - many shops and restaurants in close proximity! The King Suite was very spacious for our family of 6! Towels in the pool area were very limited and rarely restocked without bugging the front desk about it. The linen on the King bed was soiled and took a while for housekeeping to replace.
- 3/5
Prime location - many shops and restaurants in close proximity! The King Suite was very spacious for our family of 6! Towels in the pool area were very limited and rarely restocked without bugging the front desk about it. The linen on the King bed was soiled and took a while for housekeeping to replace.
- 5/5
Go staff
- 5/5
Clean and client-friendly.
- 5/5
This is the best hotel in DC
- 4.5/5
I didn't like the incidental fee
- 5/5
Na
- 5/5
Good
- 5/5
Good
- 3/5
Staff was very kind . Rooms were not to par. Needs to be noted when rooms are being renovated or need to be. We were compensated for the furniture concerns/ damage . We will try again another time , they heard our concerns .
- 3/5
Staff was very kind . Rooms were not to par. Needs to be noted when rooms are being renovated or need to be. We were compensated for the furniture concerns/ damage . We will try again another time , they heard our concerns .
- 5/5
Every part of our stay was AMAZING! From the ease of parking, to the wonderful smiling front desk person to our super sweet room!!!! Will definitely be back!!!
- 5/5
Every part of our stay was AMAZING! From the ease of parking, to the wonderful smiling front desk person to our super sweet room!!!! Will definitely be back!!!
- 5/5
Home like hotel
- 5/5
Home like hotel
- 5/5
Clean room. Professional staff.
- 5/5
Clean room. Professional staff.
- 5/5
Only complaint was the noise of heat vent in room. But that is expected.
- 5/5
Ye
- 5/5
Ye
- 5/5
Clean room
- 5/5
Clean room
- 3.5/5
The staff was very friendly and helpful. The lobby and eating area was clean, comfortable, and welcoming. Our room had a horrible smell. We sprayed air freshener and lit candles to help.
- 4/5
Good location and very clean.
- 1/5
There wasn’t any heat in the room we waited an hour, it never warmed up, the room had a stink Oder. We called the front desk. They gave us another room that room and the phone wasn’t working and the couch was ran down. So we ended up in a 3rd room. We got here at 8:30 didn’t get settled in until 11:00 pm
- 1/5
There wasn’t any heat in the room we waited an hour, it never warmed up, the room had a stink Oder. We called the front desk. They gave us another room that room and the phone wasn’t working and the couch was ran down. So we ended up in a 3rd room. We got here at 8:30 didn’t get settled in until 11:00 pm
- 1.5/5
Room smelled like dog urine, thermostat broke, elevators were hot
- 5/5
My experience here was phenomenal!..From the front desk to my room.I have stayed pretty much everywhere..I must say these rooms have that like home away from home experience..
- 5/5
Everything was great! Clean, quiet, free parking, good location, tasty food. The only thing - Booking is saying breakfast is exceptional, but it's not. This hotel provides just a regular American breakfast, nothing special. Also, the staff didn't support the breakfast well enough: missing coffee cups, missing plates, and missing food.
- 5/5
friendly staff, clean/good smell of the hotel and the location N/A
- 5/5
It was the girl on the front desk’s last day before going off the college. She had been so helpful and just had an exceptional appreciation of customer service.
- 5/5
beautifully decorated, great location, delicious breakfast, friendly staff, clean rooms, comfortable sofa and bed, the best smelling hotel that i have ever stayed.
- 4/5
Friendly staff, ok breakfast and the room was nice. The breakfast was good however, the week i was there it was alot of children and the area was not kept clean easily the waffle maker. Everything else was great. When trying to get help at the desk, the first couple of nights, the desk was not manned. You have tobweight for someone to come back.
- 3/5
When the heat or ac comes on it’s very loud, the hotel Had an musty smell, and the
- 3/5
When the heat or ac comes on it’s very loud, the hotel Had an musty smell, and the
- 2/5
Clean room. No utensils. No iron board.
- 2/5
Clean room. No utensils. No iron board.
- 4/5
the ability to log into Netflix.
- 4/5
the ability to log into Netflix.
- 4/5
Have been minus someone stealing my tag in the parking lot the first night . Other than that staff is professional and rooms are nice.
- 4/5
Have been minus someone stealing my tag in the parking lot the first night . Other than that staff is professional and rooms are nice.
- 5/5
the pool was nice and warm .and the hotel was nice and clean and smelling good . the staff was nice .
- 5/5
Awesome customer service
- 5/5
Awesome customer service
- 4/5
Yes
- 4/5
Yes
- 4.5/5
The shower doors wouldn’t not stay closed. The breakfast area was a mess from kids, and they seemed unprepared for the number of guests that would be eating breakfast; there was a long wait time once food ran out. Limited parking spaces at night.
- 4/5
Rooms were clean. Staff were very nice.
- 4/5
Rooms were clean. Staff were very nice.
- 3/5
The amount of people in our party was shared, we didn’t have enough towels, nor did we have the extra bed linens to make the pull out, and we had to call down for extra toilet paper
- 3/5
The amount of people in our party was shared, we didn’t have enough towels, nor did we have the extra bed linens to make the pull out, and we had to call down for extra toilet paper
- 5/5
Great
- 5/5
Great
- 5/5
The room was very spacious and clean. Additionally, the staff was quite helpful and courteous. We truly enjoyed our stay!
- 5/5
The room was very spacious and clean. Additionally, the staff was quite helpful and courteous. We truly enjoyed our stay!
- 1/5
My room smelled like a lit cigarette. Had to get another hotel because they were sold out and could not accommodate me. So much for a 100% smoke free facility
- 1/5
My room smelled like a lit cigarette. Had to get another hotel because they were sold out and could not accommodate me. So much for a 100% smoke free facility
- 4/5
The dishes in the cabinet in our room were dirty. We did not have any linens for the couch bed, which could have been more comfortable. The staff was very friendly and breakfast was pretty good. Aside from the dishes, the room was pretty clean.
- 4/5
The dishes in the cabinet in our room were dirty. We did not have any linens for the couch bed, which could have been more comfortable. The staff was very friendly and breakfast was pretty good. Aside from the dishes, the room was pretty clean.
- 4/5
Room was very clean and the staff was very friendly and respectful, loved the fire pit area. I plan to come back in the summer and that is where I will be staying, just maybe not have the same breakfast every day, but loved everything else
- 4/5
Room was very clean and the staff was very friendly and respectful, loved the fire pit area. I plan to come back in the summer and that is where I will be staying, just maybe not have the same breakfast every day, but loved everything else
- 5/5
Beautiful hotel and friendly staff
- 5/5
Beautiful hotel and friendly staff
- 5/5
Very nice
- 5/5
Very nice
- 2/5
Dirty room .thought I was paying a premium for a decent hotel but that was not the case.
- 2/5
Dirty room .thought I was paying a premium for a decent hotel but that was not the case.
- 5/5
Great
- 5/5
Great
- 5/5
Great and friendly staff. Very clean and equipped room and breakfast was awesome
- 5/5
Great and friendly staff. Very clean and equipped room and breakfast was awesome
- 5/5
The room had a few dust bunnies and residue on one of the tables, but nothing earth shattering. The staff at the front desk was so helpful and friendly. The pool was warm and quiet and made for a nice morning swim. We were in town for the Washington game and there is a shuttle service offered at the desk for $40 a person; we took advantage of it and it was very convenient. I do want to add the stadium is not really within walking distance. I thought it would be, but it'd be like a 45 minute walk, mostly up hill and in major traffic; realistically no one should walk that. The location is quiet and the parking is ample. The breakfast was great--many options. Lots of restaurants and shopping centers nearby. We had a great stay.
- 5/5
The room had a few dust bunnies and residue on one of the tables, but nothing earth shattering. The staff at the front desk was so helpful and friendly. The pool was warm and quiet and made for a nice morning swim. We were in town for the Washington game and there is a shuttle service offered at the desk for $40 a person; we took advantage of it and it was very convenient. I do want to add the stadium is not really within walking distance. I thought it would be, but it'd be like a 45 minute walk, mostly up hill and in major traffic; realistically no one should walk that. The location is quiet and the parking is ample. The breakfast was great--many options. Lots of restaurants and shopping centers nearby. We had a great stay.
- 5/5
From the moment we walked into the hotel the reception was fantastic. The hotel was beautifully clean and bright. We had a very small problem with the electricity tripping out and it was fixed immediately. Happened again and we were moved within minutes to another room. Michelle even brought up a trolley for us without us asking so helpful. Then I needed to print off some paperworkand Glen advised me what to do and Cameron helped me do it. The managers reception was so so good and Maria who did the cooking was so lovely and the food was gorgeous. Last but not least was Samira the general manger who came round and spoke to all guests and had time for everyone, she is an absolute asset to IHG as are all the staff. Fantastic 3 night stay. If ever back over this hotel will be my 1st choice. Being a regular user if hotels and Staybridge Suites being one of my most popular this hotel stands out.
- 5/5
From the moment we walked into the hotel the reception was fantastic. The hotel was beautifully clean and bright. We had a very small problem with the electricity tripping out and it was fixed immediately. Happened again and we were moved within minutes to another room. Michelle even brought up a trolley for us without us asking so helpful. Then I needed to print off some paperworkand Glen advised me what to do and Cameron helped me do it. The managers reception was so so good and Maria who did the cooking was so lovely and the food was gorgeous. Last but not least was Samira the general manger who came round and spoke to all guests and had time for everyone, she is an absolute asset to IHG as are all the staff. Fantastic 3 night stay. If ever back over this hotel will be my 1st choice. Being a regular user if hotels and Staybridge Suites being one of my most popular this hotel stands out.
- 5/5
Nice clean hotel with local restaurants.
- 5/5
Nice clean hotel with local restaurants.
- 3/5
Stay was great up to Saturday night neighbors was having a party a lot of fighting and thumping kids could not sleep
- 3/5
Stay was great up to Saturday night neighbors was having a party a lot of fighting and thumping kids could not sleep
- 4/5
The staff were absolutely the best!!!! Everyone was extremely helpful and friendly.
- 4/5
The staff were absolutely the best!!!! Everyone was extremely helpful and friendly.
- 5/5
The hotel was a pleasant experience.
- 5/5
The hotel was a pleasant experience.
- 1/5
I recently had a disappointing experience during my stay. From the rudeness of the staff to a room that was not thoroughly cleaned, the visit fell short of expectations. After checking out, I called regarding an item I left behind, and when I followed up, my call was abruptly disconnected — which I found unprofessional. I hope you will review these concerns and take steps to improve the guest experience.
- 1/5
I recently had a disappointing experience during my stay. From the rudeness of the staff to a room that was not thoroughly cleaned, the visit fell short of expectations. After checking out, I called regarding an item I left behind, and when I followed up, my call was abruptly disconnected — which I found unprofessional. I hope you will review these concerns and take steps to improve the guest experience.
- 4/5
A few things to keep in mind: 🔹 Towels – I highly recommend bringing your own. The ones provided were stained and looked dirty, which was disappointing. 🔹 Breakfast – It was okay, but very basic. They had eggs, cereal, bagels, bread, and waffles. I expected a bit more variety like sausage or bacon. 🔹 Security – There was an armed security guard stationed outside at night. While I understand safety is important, it felt a bit intimidating and made me question whether the area was truly safe. Would I stay here again? Maybe—but with better preparation.
- 4/5
A few things to keep in mind: 🔹 Towels – I highly recommend bringing your own. The ones provided were stained and looked dirty, which was disappointing. 🔹 Breakfast – It was okay, but very basic. They had eggs, cereal, bagels, bread, and waffles. I expected a bit more variety like sausage or bacon. 🔹 Security – There was an armed security guard stationed outside at night. While I understand safety is important, it felt a bit intimidating and made me question whether the area was truly safe. Would I stay here again? Maybe—but with better preparation.
- 5/5
my family has an awesome time at the hotel, and the staffs are very professional
- 5/5
my family has an awesome time at the hotel, and the staffs are very professional
- 5/5
Great experi
- 5/5
Great experi
- 4/5
Safe, friendly staff, and free laundry are the things we liked. The outside needed weeded, made it look uncared for. The people staying above us must of weighed a lot and liked stomping around at midnight. That was bad, but other than that it was a nice place to stay.
- 4/5
Safe, friendly staff, and free laundry are the things we liked. The outside needed weeded, made it look uncared for. The people staying above us must of weighed a lot and liked stomping around at midnight. That was bad, but other than that it was a nice place to stay.
- 5/5
The staff was very friendly. The lobby smelled amazing!! The room was fantastic and breakfast was very yummy.
- 5/5
The staff was very friendly. The lobby smelled amazing!! The room was fantastic and breakfast was very yummy.
- 5/5
PS- my only problem was a weird smell in the room but it was bearable so I didn’t complain.
- 5/5
PS- my only problem was a weird smell in the room but it was bearable so I didn’t complain.
- 3/5
The night person who worked was very helpful and pleasant. However the early morning staff was very unpleasant and unhelpful in any way.
- 3/5
The night person who worked was very helpful and pleasant. However the early morning staff was very unpleasant and unhelpful in any way.
- 5/5
Glen the front desk clerk was excellent. He was very accommodating and nice. He was very professional and nice.
- 5/5
Glen the front desk clerk was excellent. He was very accommodating and nice. He was very professional and nice.
- 5/5
Everything was great the front desk staff was the best I’ve experienced. Room was nice and clean! No issues whatsoever
- 5/5
Everything was great the front desk staff was the best I’ve experienced. Room was nice and clean! No issues whatsoever
- 5/5
Staff as well as accommodations was excellent
- 5/5
Staff as well as accommodations was excellent
- 5/5
I wish their was more variety with breakfast
- 5/5
I wish their was more variety with breakfast
- 3/5
Room was dirty and needed a deep scrubbing.
- 3/5
Room was dirty and needed a deep scrubbing.
- 5/5
- 5/5
- 4/5
The property was clean and met my needs. I would stat again
- 4/5
The property was clean and met my needs. I would stat again
- 1/5
I was overcharged for my stay! Contacted the hotel numerous times with no resolution. Opted to pay for the booking when I checked in but hotel charged my card before check in unknowingly. When I arrived I was charged in full again. No one has returned my half dozen calls to the office! No help at all!! Won't stay at any hotel in this chain again!
- 1/5
I was overcharged for my stay! Contacted the hotel numerous times with no resolution. Opted to pay for the booking when I checked in but hotel charged my card before check in unknowingly. When I arrived I was charged in full again. No one has returned my half dozen calls to the office! No help at all!! Won't stay at any hotel in this chain again!
- 5/5
.
- 5/5
.
- 5/5
Staff needs hospitality training.
- 5/5
Staff needs hospitality training.
- 3/5
The customer service left a lot to be desired.
- 3/5
The customer service left a lot to be desired.
- 4/5
The room was clean and very nice. The bed I slept in was noisy it was comfortable but movement was noisy. Also it was difficult getting up from the sitting room furniture - no cushioning along the edge.
- 4/5
The room was clean and very nice. The bed I slept in was noisy it was comfortable but movement was noisy. Also it was difficult getting up from the sitting room furniture - no cushioning along the edge.
- 4/5
There was a multiple hotel key issues throughout our visit from check-in, pool access and our last day which was fustrating. Our trash was only emptied once and we received 3 replacement towels our entire stay. They never made the beds or stacked the dishwasher. I only mention it because it states that they will do it. Personally I take care of everything at home so I was hoping for a break. The first day when we approached our room the house keeper was sitting in front of our door hiding from the hall view. I felt that was kind of odd. The breakfast was the same watered eggs and sausage every day. A variety would be nice like other hotels. The last day they ran out of alot of items. My favorite part of the stay was the staff. The manager was present and introduced herself. The maintenance manager and front desk staff was amazing. They went above and beyond. I don't recommend families staying on a weekend night because our last night was rough. The room next to us and the one above us was partying until 1am & 3am. So I got to drive 7 hours home exhausted. The hotel room does not have a K-cup coffee maker but having the rest of the kitchen set up was convenient and helpful.
- 4/5
There was a multiple hotel key issues throughout our visit from check-in, pool access and our last day which was fustrating. Our trash was only emptied once and we received 3 replacement towels our entire stay. They never made the beds or stacked the dishwasher. I only mention it because it states that they will do it. Personally I take care of everything at home so I was hoping for a break. The first day when we approached our room the house keeper was sitting in front of our door hiding from the hall view. I felt that was kind of odd. The breakfast was the same watered eggs and sausage every day. A variety would be nice like other hotels. The last day they ran out of alot of items. My favorite part of the stay was the staff. The manager was present and introduced herself. The maintenance manager and front desk staff was amazing. They went above and beyond. I don't recommend families staying on a weekend night because our last night was rough. The room next to us and the one above us was partying until 1am & 3am. So I got to drive 7 hours home exhausted. The hotel room does not have a K-cup coffee maker but having the rest of the kitchen set up was convenient and helpful.
- 5/5
The staff were amazing and accommodating. The room was perfect, beds were comfortable and new towels daily. Pool was clean and breakfast options were fantastic.
- 5/5
The staff were amazing and accommodating. The room was perfect, beds were comfortable and new towels daily. Pool was clean and breakfast options were fantastic.
- 4/5
Stayed 1 night en route to NYC. Good location clean facilities decent breakfast and complimentary Tesla charging
- 4/5
Stayed 1 night en route to NYC. Good location clean facilities decent breakfast and complimentary Tesla charging
- 5/5
I just had a unfortunate experience at Staybridge but I love the atmosphere and front desk service. I have stayed there many times and would definitely come back again.
- 5/5
I just had a unfortunate experience at Staybridge but I love the atmosphere and front desk service. I have stayed there many times and would definitely come back again.
- 5/5
Everything was very clean and well taken care of. Would atay again
- 5/5
Everything was very clean and well taken care of. Would atay again
- 5/5
Everything was good 👍
- 5/5
Everything was good 👍
- 3/5
The stay was cool. Bed was comfortable. Water was hot and room was clean. Only complaint i have is hearing everything through the walls ppl on the phone, babies crying, etc.. Overall it was good.
- 3/5
The stay was cool. Bed was comfortable. Water was hot and room was clean. Only complaint i have is hearing everything through the walls ppl on the phone, babies crying, etc.. Overall it was good.
- 5/5
Staff was really good,room was perfect for parents with
- 5/5
Staff was really good,room was perfect for parents with
- 1/5
But it was a mistake starting from day 1. We were given a room at 4th floor and found out the elevators were out of order. The front desk guy told us that they will find someone to carry our luggage to 4th floor for us. Who will treat their employees like that. Plus my husband cannot walk stairs up to 4th floor. They then decided to change to second floor and sent someone to help us with luggage! Then, we stayed for a whole week, swimming pool was closed from Wednesday through Saturday. When it was chaotic when rude kids/teenagers were yelling and carrying on. Room services is a miss. We had to ask for extra bath towels, shampoo, body wash, soap, toilet paper from front desk. It appeared the room full of ants too! Very nasty! The hotel has quiet time rule after 10 pm. But our upstairs neighbor stomping, banging all night long, which made us hardly sleep through the nights. 1st floor public bathrooms were locked most of time, making inconvenient for us. Some pros: I do enjoy the breakfast, good variety! Tesla/electric charging for free Gym room has limited equipments, but nice to open daily Laundry is free Room Refrigerator is roomy Convenient location, quite a lot restaurants around the place. 6 flags are closed by.
- 1/5
But it was a mistake starting from day 1. We were given a room at 4th floor and found out the elevators were out of order. The front desk guy told us that they will find someone to carry our luggage to 4th floor for us. Who will treat their employees like that. Plus my husband cannot walk stairs up to 4th floor. They then decided to change to second floor and sent someone to help us with luggage! Then, we stayed for a whole week, swimming pool was closed from Wednesday through Saturday. When it was chaotic when rude kids/teenagers were yelling and carrying on. Room services is a miss. We had to ask for extra bath towels, shampoo, body wash, soap, toilet paper from front desk. It appeared the room full of ants too! Very nasty! The hotel has quiet time rule after 10 pm. But our upstairs neighbor stomping, banging all night long, which made us hardly sleep through the nights. 1st floor public bathrooms were locked most of time, making inconvenient for us. Some pros: I do enjoy the breakfast, good variety! Tesla/electric charging for free Gym room has limited equipments, but nice to open daily Laundry is free Room Refrigerator is roomy Convenient location, quite a lot restaurants around the place. 6 flags are closed by.
- 1/5
I was supposed to stay in this hotel for three days . Ended up leaving the next day . The smell of weed was horrible everywhere. Don’t stay with little kids . Bathroom, elevator and carpet dirty. I have stayed in this chain before and did not have this terrible experience. Will not book again .
- 1/5
I was supposed to stay in this hotel for three days . Ended up leaving the next day . The smell of weed was horrible everywhere. Don’t stay with little kids . Bathroom, elevator and carpet dirty. I have stayed in this chain before and did not have this terrible experience. Will not book again .
- 5/5
The room was excellent and the breakfast was exceptional, so many options to choose from. The staff was very welcoming and accommodating.
- 5/5
The room was excellent and the breakfast was exceptional, so many options to choose from. The staff was very welcoming and accommodating.
- 3/5
Seemed to have a lot of unattended children. Disappointed the elevators were broken.
- 3/5
Seemed to have a lot of unattended children. Disappointed the elevators were broken.
- 4/5
I had a great stay there. Staff was excellent and hotel was peaceful and quiet, which is what I needed.
- 4/5
I had a great stay there. Staff was excellent and hotel was peaceful and quiet, which is what I needed.
- 5/5
Great location, safe, and nice staff.
- 5/5
Great location, safe, and nice staff.
- 5/5
Very family friendly. Breakfast was great. Very safe, and the staff were very helpful . Great customer service skills. Very helpful . Made me feel at home!!!
- 5/5
Very family friendly. Breakfast was great. Very safe, and the staff were very helpful . Great customer service skills. Very helpful . Made me feel at home!!!
- 5/5
Staff was friendly, efficient and very professional
- 5/5
Staff was friendly, efficient and very professional
- 5/5
Everything was excellent!!
- 5/5
Everything was excellent!!
- 5/5
It was good we had the pull to ourselves. The room was really nice. Only complaint the breakfast could have been better.
- 5/5
It was good we had the pull to ourselves. The room was really nice. Only complaint the breakfast could have been better.
- 4/5
Great stay. Beds could be a lttle more comfortable amd the pool was rwally cloudy.
- 4/5
Great stay. Beds could be a lttle more comfortable amd the pool was rwally cloudy.
- 5/5
The fire pit but it wasn’t working they said it’s a hard job too do but other then that I had a great stay there
- 5/5
The fire pit but it wasn’t working they said it’s a hard job too do but other then that I had a great stay there
- 5/5
Great stay. Only issue was overkill on perfumes and scented air products! Not good for allergies.
- 5/5
Great stay. Only issue was overkill on perfumes and scented air products! Not good for allergies.
- 5/5
From the start I was greeted by the Best Staff name Glenn Brigham. He was helpful in showing us the facility, per my request and I was also introduced to the sales persons Ms. Michelle Jones always very nice. There were some minor room issue with the door not locking at times and some stains on the couch in the room, but minor issues compared to a Great stay and wonderful team. The team was very welcoming friendly and accommodating. I would definitely return and recommend to others. Thanks for a great stay and time all.
- 5/5
From the start I was greeted by the Best Staff name Glenn Brigham. He was helpful in showing us the facility, per my request and I was also introduced to the sales persons Ms. Michelle Jones always very nice. There were some minor room issue with the door not locking at times and some stains on the couch in the room, but minor issues compared to a Great stay and wonderful team. The team was very welcoming friendly and accommodating. I would definitely return and recommend to others. Thanks for a great stay and time all.
- 4/5
It was a peaceful stay and woud visit again..
- 4/5
It was a peaceful stay and woud visit again..
- 5/5
Nice quiet, well organized, clean hotel
- 5/5
Nice quiet, well organized, clean hotel
- 5/5
Everything was great, clean and staff on hand if needed at all times
- 5/5
Everything was great, clean and staff on hand if needed at all times
- 5/5
I was happy with the friendly staff, snack bar and breakfast.
- 5/5
I was happy with the friendly staff, snack bar and breakfast.
- 4/5
Great property! The water could have been hotter
- 4/5
Great property! The water could have been hotter
- 4/5
The hot water took forever to warm up,other than that place was good..
- 4/5
The hot water took forever to warm up,other than that place was good..
- 5/5
I’ve stayed at this hotel before and knew what to expect !! Check in was smooth and the room was beautiful and clean!! I love that the room is set up like an apartment with utensils, silverware, wine glasses and even a small dishwasher!! The only negative for me was the sec.deposit - $250 which I think is a bit high but you do get it back!!
- 5/5
I’ve stayed at this hotel before and knew what to expect !! Check in was smooth and the room was beautiful and clean!! I love that the room is set up like an apartment with utensils, silverware, wine glasses and even a small dishwasher!! The only negative for me was the sec.deposit - $250 which I think is a bit high but you do get it back!!
- 2/5
Staffer name Tiffany was very rude act as if she didn't want to be at work but I'm sure she is still working, no breakfast available as advertised. Major inconvenience for a family of 4 included 3 adults and 1 child. We had to leave out sooner because of it to go get breakfast after paying 121.00 for one night. It's all good. Enjoy
- 2/5
Staffer name Tiffany was very rude act as if she didn't want to be at work but I'm sure she is still working, no breakfast available as advertised. Major inconvenience for a family of 4 included 3 adults and 1 child. We had to leave out sooner because of it to go get breakfast after paying 121.00 for one night. It's all good. Enjoy
- 5/5
Excellent for redskins games!!
- 4/5
Our first room was dirty when we walked in, we went down and they gave us another room that was clean. Staff and mangers were very friendly, nice atmosphere.
- 5/5
Property was close to Arena! Very convenient.
- 5/5
Everyone was friendly
- 3/5
Staff was wonderful; breakfast was generous. But our suite had red stained carpet and some walls had strange stains. Not a flattering look for the price.
- 5/5
Lobby was so nice and breakfast was good. Nice spacious room and very clean.
- 2/5
The pull out mattress was very dirty it looked like someone has been peeing on it. it was several stains. The sofa was also dirty.
- 5/5
The employee at the front desk was very helpful and courteous. The problem with the room temperature was addressed in a timely manner. Will be happy to refer this place to others.
- 5/5
Staff was amazing and very knowledgeable
- 5/5
Great place...Wonderful stay..
- 5/5
Comfortable & nice.
- 5/5
Great, heated pool!
- 5/5
Clean, quiet, and kind.
- 5/5
Kitchen area.
- 5/5
Absolutely wonderful!
- 5/5
We were in walking distance to the Stadium. Also we had a kitchenette, so if you wanted to buy food you can.
- 5/5
We loved staying here! Great place for the family.
- 1/5
They sold our room that we had booked since February and had to go to another hotel. We drove 5 hours with 2 toddlers and a baby to only be turned away because they gave our room to “a client who books here all The time”.
- 2/5
The front desk is not pleasant to the guest. I always travel but i was never asked to make a deposit of 250US$ its more than the amount of my room reservation this is terrible when i asked her why it is so much she didn't even answer me. . Also when i asked them a towel because the towel in the room its not enough for us they said they dont have any more so they give us a bath mat instead.
- 4/5
Room was clean and had everything we needed. Staff was not as nice. Elevator stayed messed up the whole stay and we were in the 4th floor. Breakfast was decent no complaints.
- 4/5
Nice
- 5/5
Clean and big hotel room, free laundry-bring your own detergent, FREE social hour on Monday, tues and Wednesday with wine, beer and food! Free hotel parking, breakfast was VERY GOOD! Half hour drive to/from DC. There is garage parking near Union station. Used spothero to find parking and only paid $15.00 for the day. Toured DC on the BigBusTours! Totally worth it. Some DC museums have timed reservations to enter. Must be set up at least one day before.
- 5/5
We live in a society where we are afraid to let a business know where they're wrong, and when we do complain, it's over the wrong things. Companies have gotten where they tell us to take it or leave it. The breakfast was unpleasant. They only served pork as a protein, and the same generic and artifical waffle mix with terrible syrup options. You'd hope they stand out from others, but they do the same and increase prices. What are we paying for? There was hair on my shower wall. Everything was good,, staff was great, but these things I pointed out are what could make them even better.
- 1/5
The water was freezing cold and they towed our car even with a parking pass!! Every other hotel I’ve been to anyway uses your license plate as your pass so that fact that this one is behind the curve is disappointing. It feels like they’re just feeding money to the tow yard, and after already spending hundreds of dollars on our weekend stay to spend another 175 to get our car back is insane. Will NEVER be coming back here, stay at a Double Tree or Hampton Inn. MUCH better service and have NEVER had to stress about our car being parked there. The water being absolutely freezing was the icing on the worst cake possible. If I could give ZERO or NEGATIVE stars I would!!
- 4/5
The room was spacious and in nice condition. Can't complain except I didn't like the breakfast
- 5/5
The hotel was very nice. The staff was also very friendly and helpful
- 4/5
Beautiful place
- 5/5
Service was exceptional. Glen is an amazing attendant at the front desk.
- 2/5
The front desk staff were very flippant. The elevator smelt of vomit while the second floor was overwhelming with the smell of drugs.
- 1/5
The hotel seemed nice at first but then you could see splattered blood on the walls, doors & ceiling. So gross. Also, we were told it was a 12 minute walk to Commanders stadium and it’s more like an hr or more. Don’t do it! Their shuttle service never responded. People in general knew nothing about anything or even what street we were on even though they worked there. Totally dissatisfied. Do not recommend and will never go back! Breakfast service also sucked. Out of regular coffee and after requesting the staff just kept doing what they were doing and would not get it. And the elevators were used by the cleaning staff bc one was down and there are only 2 and took at least 5 minutes to get one.
- 5/5
Staff was gracious and professional. Room was very clean and in good shape. Highly recommend.
- 5/5
The service we received at this hotel was exceptional. We originally booked thru Hotels.com, but we had to add a night directly thru the hotel. We were able to link our reservations so that we could keep our room without having to check out. We noticed that we were in an accessible room, and we wanted to move to a standard one. The hotel accomodated our request quickly and efficiently. The room was spacious, and it provided everything our family needed.
- 4/5
Very nice
- 1/5
Service was not great. I was told that they canceled my second night but was still charged.
- 5/5
Great stay love the room. Was very noisy in some parts of the hotel. Otherwise the hotel was fantastic. Stayed with our pups and was lovely
- 5/5
Nice
- 5/5
Staff was excellent
- 5/5
It was in a convenient location, close to restaurants and everything...
- 5/5
Very good
- 3/5
The area around the hotel doesn’t have much to do. Our room smelled mouldy I had to leave the bathroom door closed. For some reason even with the AC off at night according to the thermostat the AC still stayed on all night and was so loud I couldn’t sleep luckily my kids slept through it. The room wasn’t the cleanest. The free laundry machines available was a plus and water for guests in the lobby was appreciated.
- 5/5
Close to Six Flags, clean, convenient, nice amenities like a pool and breakfast, friendly helpful staff. Would stay again. Room amenities also nice. Mini kitchen, big TV and couch, comfy bed, AC. I’m very pleased.
- 4/5
Breakfast assortment was great, although they could have more staff helping so the food is replenished faster. The staff was great overall. Hotel overall was clean. But when I got to my room, cleaning supplies was left. My floor was all wet over by my bed. And I had no bath towels in my room, but 3 hand towla 2 wash rags. Hmmmm. Room was booked for two adults and 1 infant child. Great location for the drive to my event. Plenty of stores close by.
- 5/5
We had an issue with the bathroom (there was pink mould on the shower head). We complained and asked politely, twice, however nothing was done about it. Mine and my family’s stay would have been much more comfortable had they removed the pink mould.
- 4/5
View of the stadium was amazing. I would stay again.
- 5/5
It was great!
- 5/5
The staff was helpful and understanding. There was an incident where my 3 year old nephew accidentally spilled some dry cereal on the floor. The Manager on duty came right over and took care of it before I had the chance….. and she had an amazing disposition.
- 2/5
Dirty. Bathrooms, walls, chairs just dirty. We were given 2 towels for three people. When we called down for more towels, we were told to come get them. I was afraid to to sleep in the bed. Just hoping that there weren’t bedbugs. The smell is overwhelming. We paid almost $300.00 for one night. Insane. The smell of urine and mold/mildew is overwhelming. Notes everywhere that your belongings aren’t safe ANYWHERE. Pretty sure I woke up to gunshots. Stay far away from this place. The gentleman who Checked us out was lovely.