Sleepy Hollow Cabins and Hotel

Very nice room. However, if you stay at the hotel, don't take Room #1. It's close to the road and I started hearing traffic roaring past the hotel starting at 7 am.

Lo malo: le faltaba un poco al aseo habían muchas partes con polvo,la cama el colchón se sentía muy viejo hondo deforme , el sofá estaba demasiado sucio,y no había jabón ni shampoo, el parqueo debería estar enumerado conforme alas habitaciones ya que no sabíamos exactamente dónde podía ser nuestro parqueo sin molestar a algun otro huésped ,de lo demás todo estuvo muy bien

Good

Staff are super nice and helpful

Our favorite place to stay in Crestline.

And finally you had what I assume where the housekeepers standing around loitering by the walk way. Asked me without greeting me, what room I was leaving from. I'll never stay here again. I gave it a.shot due to the 20 pet fee, but they also dont really have anywhere for my dog to relief himself. I had to walk next door where the pharmacy is at for my dog to be able to potty.

Lots of families and kids around. Be aware of that if you want it looking for a calm place to stay. Smoking was allowed outside and around parking lots. Not fond of it.

No closet. The premises needs maintaining.

Building layout No closet. The premises needs maintaining.

Exceptional

There was 1 plate, 1 pot, 1 pan, 3 forks, 3 spoons, fireplace gas key on floor, good be tripping hazard, floor was dirty, my socks were very dirty. Barbecue was broken, spider website in the window and microwave had no handle, I think it might be leaking radiation.

It was fine. My door was a bit difficult to open and close. But over all the stay was fine. 3/5 stars

Very good

You could walk to a lot of places in town. The bed would squeak so incredibly loud and it felt like a fold out bed.

The room was very noisy from street traffic. Did not sleep well because of the traffic.

You could walk to a lot of places in town. The bed would squeak so incredibly loud and it felt like a fold out bed.

The room was very noisy from street traffic. Did not sleep well because of the traffic.

Enjoyed the balcony out side the room

We enjoy staying here because it is very centrally located and you can walk to everything. The place is old and a little run down. The bed was comfortable but made a lot of noise when we rolled over. It was a noisy mattress for some reason. Overall will stay there again.

Place was great

It was Wonderful. I Enjoyed my time there very Much. I was alone and felt safe. The check in was really easy & friendly. Super clean & nice & quite.

Quaint, rustic accommodations. Comfortable beds, and heater worked well.

Very good

Very good

It was a nice simple cabin a lil out dated but you get what you pay for could use a remodel and some design but it was nice for the price

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Other then that it’s ok.

Great place to stay with dogs. Very friendly staff.

Nice location

Nice location

Cabin were cosy and good to sleep !! No tv signal

Cabin were cosy and good to sleep !! No tv signal

H9t tub was broken

We enjoyed our stay, everything was how it was pictured thank you we will be back

Pleasant

The room was perfect and so quaint.

Exceptional

Passable

Exceptional

Room was very loud with traffic noise and also the bed made a lot of noise if you rolled around at night, loud enough to wake myself up.

Room was very loud with traffic noise and also the bed made a lot of noise if you rolled around at night, loud enough to wake myself up.

We Appreciate Y’all ✌️

Good room

Good room

Need more details no big couches in the leaving room

Need more details no big couches in the leaving room

We were upgraded to a cabin style room at no additional charge due to some maintenance that came up at the other room available. No issue with the room other than there was a vent blowing cold air by the bed. We kept a small heater on through the night. Everything else was great 👍.

We were upgraded to a cabin style room at no additional charge due to some maintenance that came up at the other room available. No issue with the room other than there was a vent blowing cold air by the bed. We kept a small heater on through the night. Everything else was great 👍.

Here is NO heater, in the mountains!?! Only space heaters. Froze all night! Place needs work.

Here is NO heater, in the mountains!?! Only space heaters. Froze all night! Place needs work.

Close in town location. Walking to cafe, Goodwins etc. They were very accommodating with my dogs. The room was large. Very nice hosts. Let us check in early. I just think the property needs to be cleaned up. It looks and feels run down. The ceiling above the shower looked very discolored. The pillows were just thrown on the bed and not really arranged in any fashion so we were questioning whether or not the sheets and pillowcases were clean. There were no blankets, just a very thin top cover and a sheet. There were many things around the property that were in disarray like an oven that was taken out and just left there. I think it would be so much better if the property was just shown a little love.

Close in town location. Walking to cafe, Goodwins etc. They were very accommodating with my dogs. The room was large. Very nice hosts. Let us check in early. I just think the property needs to be cleaned up. It looks and feels run down. The ceiling above the shower looked very discolored. The pillows were just thrown on the bed and not really arranged in any fashion so we were questioning whether or not the sheets and pillowcases were clean. There were no blankets, just a very thin top cover and a sheet. There were many things around the property that were in disarray like an oven that was taken out and just left there. I think it would be so much better if the property was just shown a little love.

The place was clean. However the description on Expedia was incorrect and we had to pay unexpected fees. Expedia listed that pets stay for free and accepting cats and dogs. When I checked in and informed them of my dog the gentleman stated there is a fee of $20 per day per pet and $100 deposit. I had also messaged the property days before arrival asking about registering my pet and I got no response. If I'd had known there was a fee I would have made accomodations for my pet. Expedia stated seasonal pool but a hot tub available. Hot tub was not in working order and was closed. The room that I reserved was listed as deluxe and description gave you options of a king bed or double bed, I chose King but I got a room with a queen bed and a full bed. Walls are thin and you can hear the outside noise from the road and people walking to their rooms. Overall the place was okay and it did smell clean just not as described on Expedia with the amenities.

The place was clean. However the description on Expedia was incorrect and we had to pay unexpected fees. Expedia listed that pets stay for free and accepting cats and dogs. When I checked in and informed them of my dog the gentleman stated there is a fee of $20 per day per pet and $100 deposit. I had also messaged the property days before arrival asking about registering my pet and I got no response. If I'd had known there was a fee I would have made accomodations for my pet. Expedia stated seasonal pool but a hot tub available. Hot tub was not in working order and was closed. The room that I reserved was listed as deluxe and description gave you options of a king bed or double bed, I chose King but I got a room with a queen bed and a full bed. Walls are thin and you can hear the outside noise from the road and people walking to their rooms. Overall the place was okay and it did smell clean just not as described on Expedia with the amenities.

Parking was easy

Parking was easy

The location was great and room was clean. However the website displayed the pets stay free but that was not true. When I arrived to the location, I had to pay 20 dollars per pet. I told the front test that they displayed false information on the website but they said they meant service animals. They were not willing and waive the fee despite the false information displayed on the website. And since I drove all the way up there, I had to pay it regardless because I was not about to go back home. Overall great location if you don’t have pets you wanna bring.

The location was great and room was clean. However the website displayed the pets stay free but that was not true. When I arrived to the location, I had to pay 20 dollars per pet. I told the front test that they displayed false information on the website but they said they meant service animals. They were not willing and waive the fee despite the false information displayed on the website. And since I drove all the way up there, I had to pay it regardless because I was not about to go back home. Overall great location if you don’t have pets you wanna bring.

Clean and great location The toilet bowl, it’s so low and old.

Clean and great location The toilet bowl, it’s so low and old.

Yes

Yes

The furniture and overall cabin needs quite a bit of updating. Just some minor adjustments and it is a really cute, comfy place to stay. The pictures on the hotel site definitely sold me and that's one of the reasons I picked this place, but they definitely do not match the reality. It was also disappointing to take a cold shower when it was super cold outside. The couch was also uncomfortable to sit on and could really use an update as well. We were glad to have had only one night here!

The furniture and overall cabin needs quite a bit of updating. Just some minor adjustments and it is a really cute, comfy place to stay. The pictures on the hotel site definitely sold me and that's one of the reasons I picked this place, but they definitely do not match the reality. It was also disappointing to take a cold shower when it was super cold outside. The couch was also uncomfortable to sit on and could really use an update as well. We were glad to have had only one night here!

Good

Excellent

Excellent

I liked the bedside and the overall room space. When I pulled in cops were surrounding the parking lot and that made me feel uneasy wondering what kind of place I had booked a room at. I didnt like that the coffee machine didnt work we had to get the main office manager to give us 3 different ones. Then the fireplace glass door wasn't secure. My 1 year old daughter barely pulled on it and it hit her in the face and made her nose bleed. Then when her dad went to complain the main guy at the front desk just said they would let maintenance know to put a sign on it. Roasting is she okay or offering assistance of any kind.

I liked the bedside and the overall room space. When I pulled in cops were surrounding the parking lot and that made me feel uneasy wondering what kind of place I had booked a room at. I didnt like that the coffee machine didnt work we had to get the main office manager to give us 3 different ones. Then the fireplace glass door wasn't secure. My 1 year old daughter barely pulled on it and it hit her in the face and made her nose bleed. Then when her dad went to complain the main guy at the front desk just said they would let maintenance know to put a sign on it. Roasting is she okay or offering assistance of any kind.

Nice people chill good prices

Nice people chill good prices

No breakfast The shower was screwed shut.

They don't have to much parking is so difficult to get out the cabin is not like the pictures they put in the web the microwave is so dirty they don't have to much items in the kitchen to use some of the lights is doesn't work the doors is hard to close

They don't have to much parking is so difficult to get out the cabin is not like the pictures they put in the web the microwave is so dirty they don't have to much items in the kitchen to use some of the lights is doesn't work the doors is hard to close

not enough of kitchen stuffs

Tje cabin my gf and I stayed in was charming and had A fireplace, kitchen, bathtub, and a bedroom. Th. Somewhat dusty. But they wer doing some remodeling around the property. We enjoyed our stay so much we decided to stay another night.

Tje cabin my gf and I stayed in was charming and had A fireplace, kitchen, bathtub, and a bedroom. Th. Somewhat dusty. But they wer doing some remodeling around the property. We enjoyed our stay so much we decided to stay another night.

Great little cabin with a great location in a great little town.

Great little cabin with a great location in a great little town.

Woman was very nice at the counter.

Woman was very nice at the counter.

It was very cozy. The floors were filthy. The trash can was disgusting. There was a razor with some socks left in the bathroom. No toilet paper and the paper towels were half full. Had to call to get both. Bring socks if staying because your feet will be black within the first 10 mins. Otherwise, it was super cute and cozy with a fireplace and warm water with heat in the winter.

It was very cozy. The floors were filthy. The trash can was disgusting. There was a razor with some socks left in the bathroom. No toilet paper and the paper towels were half full. Had to call to get both. Bring socks if staying because your feet will be black within the first 10 mins. Otherwise, it was super cute and cozy with a fireplace and warm water with heat in the winter.

The heating system did not work when the degree was below zero!

The heating system did not work when the degree was below zero!

The experience was okay, at first the keycard was not working, the room floor was not clean or mopped. The heater made weird noises and the beds need an upgrade. The last night, we had people playing Karaoke around 1am and the front desk was not available. This made the stay uncomfortable.

The experience was okay, at first the keycard was not working, the room floor was not clean or mopped. The heater made weird noises and the beds need an upgrade. The last night, we had people playing Karaoke around 1am and the front desk was not available. This made the stay uncomfortable.

An amazing hotel and amazing customer service

An amazing hotel and amazing customer service

the room was excellent eazy check in and check out

the room was excellent eazy check in and check out

I wouldn’t recommend staying here.

I wouldn’t recommend staying here.

Maybe it’s just because I got the “chestnut” room. But it looked nothing like the photos. Everything didn’t seem maintained, there were ants in the shower and dried up blood or some liquid on the bed. The room smelt of smoke although it says no smoking. You get what you pay for but it’s not what I was expecting !

Maybe it’s just because I got the “chestnut” room. But it looked nothing like the photos. Everything didn’t seem maintained, there were ants in the shower and dried up blood or some liquid on the bed. The room smelt of smoke although it says no smoking. You get what you pay for but it’s not what I was expecting !

Staff were very nice. Some repairs are needed but it was very cozy. Parking was tight with a big truck

Staff were very nice. Some repairs are needed but it was very cozy. Parking was tight with a big truck

Broken cabinets ,broken outlets,unsafe exposed electrical ,broken doors

Broken cabinets ,broken outlets,unsafe exposed electrical ,broken doors

Clean and friendly staff

Clean and friendly staff

Room was nice. Needs some new lamps little worn. The futon was dirty. Toilet seat didn't fit the toilet. The faucet was backwards.Hot water was on the right cold water was on the left.

Room was nice. Needs some new lamps little worn. The futon was dirty. Toilet seat didn't fit the toilet. The faucet was backwards.Hot water was on the right cold water was on the left.

- decomposing food in a refrigirator build about 30 years ago. - clearly bedding wasn't changed. we had hair and other things, even fresh makeup on pillows - heater and heating control wasn't working. temporarily started then died-middle of the night and we were freezing. thankfully a nice service guy brought a floor manual heater - spiders and roaches, live and dead, especially in the bathroom - ceiling fan was broken - if you turn lights on also fan turns on- in the winter without heating. they couldn't fix. all we watned was light. we were so cold and scared of clearly previously used bedding, spiders and roaches, we slept with all our clothes on as we arrived late and had no other place to go.

- decomposing food in a refrigirator build about 30 years ago. - clearly bedding wasn't changed. we had hair and other things, even fresh makeup on pillows - heater and heating control wasn't working. temporarily started then died-middle of the night and we were freezing. thankfully a nice service guy brought a floor manual heater - spiders and roaches, live and dead, especially in the bathroom - ceiling fan was broken - if you turn lights on also fan turns on- in the winter without heating. they couldn't fix. all we watned was light. we were so cold and scared of clearly previously used bedding, spiders and roaches, we slept with all our clothes on as we arrived late and had no other place to go.

Clean room, staff and location within walking distance to lake and main restaurants of Crestline.

Clean room, staff and location within walking distance to lake and main restaurants of Crestline.

BEWARE! Deserves 0 STARS!!! The husband/wife property owners/managers are HIGHLY unethical. They lied to my face, and to my brother's, when we both asked about turning on the jacuzzi for us to use. Apparently, the hot tub area is locked up and only they can go in and turn it on, which was stated in the ad, but we were told all's we had to do to use it was give them forewarning, as it takes about 90 minutes to heat up, and they would be sure and turn it on for us. We were there 4 days and asked EACH day for them to turn it on and although they said, "OK! will do!" they NEVER turned it on for us. NOT ONCE!! There were no apologies or reasons or excuses as to why, or claims that it was broken or being repaired, they just said they would and didn't. We paid EXTRA to have a hotel with this feature, and it was my brothers ONLY request when suggesting what he wanted in amenities. They also FALSE advertise, stating that the extra beds would be futons, which most people know are fairly comfortable and sleep much like a bed, however that's a lie too. It was a sofa sleeper, which ALL people, (who've slept on one.) know are torture devices, with the metal bars, (My bed had 3!!) running across the bed and I wasn't able to sleep all of the 3 nights we were there. It was PURE HELL!! I highly advise all travelers to avoid this property at ALL costs, unless you enjoy being lied to by bold face LIARS!!! They flat out REFUSED to compensate me even in part, for their actions, or lack thereof.

BEWARE! Deserves 0 STARS!!! The husband/wife property owners/managers are HIGHLY unethical. They lied to my face, and to my brother's, when we both asked about turning on the jacuzzi for us to use. Apparently, the hot tub area is locked up and only they can go in and turn it on, which was stated in the ad, but we were told all's we had to do to use it was give them forewarning, as it takes about 90 minutes to heat up, and they would be sure and turn it on for us. We were there 4 days and asked EACH day for them to turn it on and although they said, "OK! will do!" they NEVER turned it on for us. NOT ONCE!! There were no apologies or reasons or excuses as to why, or claims that it was broken or being repaired, they just said they would and didn't. We paid EXTRA to have a hotel with this feature, and it was my brothers ONLY request when suggesting what he wanted in amenities. They also FALSE advertise, stating that the extra beds would be futons, which most people know are fairly comfortable and sleep much like a bed, however that's a lie too. It was a sofa sleeper, which ALL people, (who've slept on one.) know are torture devices, with the metal bars, (My bed had 3!!) running across the bed and I wasn't able to sleep all of the 3 nights we were there. It was PURE HELL!! I highly advise all travelers to avoid this property at ALL costs, unless you enjoy being lied to by bold face LIARS!!! They flat out REFUSED to compensate me even in part, for their actions, or lack thereof.

Unfortunately, the furniture and bed looked like they picked it up from the curb for free. The sign as you walk up says under new management, I'm hoping that they are in transition because cabins could be very cute when fixed up. We stayed 2 nights the 1st night the heater wasn't working and we froze. Temperatures dropped to 55. Beds only had sheets set up for summer time. The next day, we were given a small room heater and a blanket. Which was ok for person in the room. I slept on fold out couch with a sheet and once again gas heater went out in the middle of the night. I froze again. We were not offered any compensation for the heater going out and we also had plumbing issue. That was resolved quickly in the morning. I hope new management remodels soon. We came home and felt like we should burn the clothes we wore to bed. but we threw everything in the wash right away and showered. We felt so gross. They are pet friendly,charged an extra $20 per night. They were very accommodating to my friend who is disabled. Gave us a cabin that she could move comfortably in.

Unfortunately, the furniture and bed looked like they picked it up from the curb for free. The sign as you walk up says under new management, I'm hoping that they are in transition because cabins could be very cute when fixed up. We stayed 2 nights the 1st night the heater wasn't working and we froze. Temperatures dropped to 55. Beds only had sheets set up for summer time. The next day, we were given a small room heater and a blanket. Which was ok for person in the room. I slept on fold out couch with a sheet and once again gas heater went out in the middle of the night. I froze again. We were not offered any compensation for the heater going out and we also had plumbing issue. That was resolved quickly in the morning. I hope new management remodels soon. We came home and felt like we should burn the clothes we wore to bed. but we threw everything in the wash right away and showered. We felt so gross. They are pet friendly,charged an extra $20 per night. They were very accommodating to my friend who is disabled. Gave us a cabin that she could move comfortably in.

Staff were very friendly and helpful

Staff were very friendly and helpful

Pool closed again. Rooms just ok. Very few amenities. Room smelled of cigarets.

Pool closed again. Rooms just ok. Very few amenities. Room smelled of cigarets.

The location is awesome but the Cozy Corner Cabin was far from cozy. I love rustic cabins, but I expect comfort and cleanliness when paying top dollar for a stay. The room was dirty, the heater did not work, the bed linens were dirty, the sofa had pet hair, the pillow cases were dirty, there was only a thin sheet and thin comforter. No blanket. We had to go out and purchase a blanket to keep us warm overnight. The fireplace had burnt logs and was full of ashes. The bathroom was dirty, the towels were dirty and appeared to have been re-used from the previous stay. I will definitely not be staying here again and hope the ownership and management step up their game to make this place shine. The potential is there!

The location is awesome but the Cozy Corner Cabin was far from cozy. I love rustic cabins, but I expect comfort and cleanliness when paying top dollar for a stay. The room was dirty, the heater did not work, the bed linens were dirty, the sofa had pet hair, the pillow cases were dirty, there was only a thin sheet and thin comforter. No blanket. We had to go out and purchase a blanket to keep us warm overnight. The fireplace had burnt logs and was full of ashes. The bathroom was dirty, the towels were dirty and appeared to have been re-used from the previous stay. I will definitely not be staying here again and hope the ownership and management step up their game to make this place shine. The potential is there!

We got there at 5 pm. The parking lots tight, the room reaked of smoke, the heater didnt work, the back door is damaged so coold air leaked in, bugs in the bathroom and bedroom. We didnt even stay the full trip we left immediatley the next morning

We got there at 5 pm. The parking lots tight, the room reaked of smoke, the heater didnt work, the back door is damaged so coold air leaked in, bugs in the bathroom and bedroom. We didnt even stay the full trip we left immediatley the next morning

Friendly comfortable affordable

Friendly comfortable affordable

Friendly staff

Friendly staff

Parking spot always available. The room very clean and cozy. We love yhe fireplace.

Parking spot always available. The room very clean and cozy. We love yhe fireplace.

Super noisy from the road

Super noisy from the road

Our room, the Shy Bunny, was so cute and cozy. I loved the vibes. It was quiet and it is in a very convenient location near the lake.

Our room, the Shy Bunny, was so cute and cozy. I loved the vibes. It was quiet and it is in a very convenient location near the lake.

Disappointed

Disappointed

Pet friendly, and very clean!

Pet friendly, and very clean!

AWESOME AND PEACEFUL

AWESOME AND PEACEFUL

Kitchen is cozy with room to place all necessary items for cooking. The fridge sizes do vary.

Kitchen is cozy with room to place all necessary items for cooking. The fridge sizes do vary.

The motel was quaint mountain-style. (Being in the mountains, this made sense.). But they took it to extremes as many things did not work: CO2 sensor had no batteries, the tv clicker would only allow a single channel, the wifi didn't work, the sink was dripping, and the shower head needed replacing.

The motel was quaint mountain-style. (Being in the mountains, this made sense.). But they took it to extremes as many things did not work: CO2 sensor had no batteries, the tv clicker would only allow a single channel, the wifi didn't work, the sink was dripping, and the shower head needed replacing.

Amazing eveything

Amazing eveything

The cabin was a perfect size for my grandson and me. Bring slippers or sandals to wear around the cabin since they don’t seem to sweep. The cabin is definitely older and outdated but serves its purpose. It’s centrally located and feels safe. The heater wasn’t working and staff immediately helped me out. They were very kind and friendly.

The cabin was a perfect size for my grandson and me. Bring slippers or sandals to wear around the cabin since they don’t seem to sweep. The cabin is definitely older and outdated but serves its purpose. It’s centrally located and feels safe. The heater wasn’t working and staff immediately helped me out. They were very kind and friendly.

The lighting wasn’t good and the couch beds were uncomfortable so we had to squeeze onto the king bed.

The lighting wasn’t good and the couch beds were uncomfortable so we had to squeeze onto the king bed.

Location is very convenient. Parking was scarce. Staff was very helpful.

Location is very convenient. Parking was scarce. Staff was very helpful.

Pet- friendly

Pet- friendly

My main issue was that the room didn’t match the online photos. The pictures showed a cozy, country-style unit with a bedroom, kitchen, and living area for about $160 a night, but the actual room was very different. The “fully equipped kitchen” wasn’t functional—while the fridge and microwave worked, there was no usable stove, no proper utensils, and the drawers weren’t clean. I had planned to cook but couldn’t, which was disappointing. Other concerns: the air conditioner was noisy and emitted a gas smell; the bathroom had good water pressure but the toilet was uncomfortably small; the sofa looked dirty so I had to cover it with sheets; the room smelled old; the TV barely worked; and the window view was trash bins—with even a fly inside the cabin. I didn’t complain since no other rooms were available and chose to enjoy the lakes instead, but it was frustrating that the advertising felt misleading. The staff did their part well, but management should update photos and descriptions so guests know what to expect. For the price, I expected the room shown online. Overall: staff, check-in/out, and parking were fine; location excellent. But the room and amenities need honesty in advertising. Booked: Sept 27–29, 2025

My main issue was that the room didn’t match the online photos. The pictures showed a cozy, country-style unit with a bedroom, kitchen, and living area for about $160 a night, but the actual room was very different. The “fully equipped kitchen” wasn’t functional—while the fridge and microwave worked, there was no usable stove, no proper utensils, and the drawers weren’t clean. I had planned to cook but couldn’t, which was disappointing. Other concerns: the air conditioner was noisy and emitted a gas smell; the bathroom had good water pressure but the toilet was uncomfortably small; the sofa looked dirty so I had to cover it with sheets; the room smelled old; the TV barely worked; and the window view was trash bins—with even a fly inside the cabin. I didn’t complain since no other rooms were available and chose to enjoy the lakes instead, but it was frustrating that the advertising felt misleading. The staff did their part well, but management should update photos and descriptions so guests know what to expect. For the price, I expected the room shown online. Overall: staff, check-in/out, and parking were fine; location excellent. But the room and amenities need honesty in advertising. Booked: Sept 27–29, 2025

Great customer servie

Great customer servie

Everything was nice and clean.The staff was friendly

Everything was nice and clean.The staff was friendly

If you want proximity to the lake and the main part of crestline it’s perfect.

If you want proximity to the lake and the main part of crestline it’s perfect.

The man who works in the office was very nice and accommodating, but the hotel itself was disappointing. The water constantly drips out of the bathroom faucet, the water pressure is super hard and uncomfortable, the room wasn’t that clean, there’s no blow dryers.

The man who works in the office was very nice and accommodating, but the hotel itself was disappointing. The water constantly drips out of the bathroom faucet, the water pressure is super hard and uncomfortable, the room wasn’t that clean, there’s no blow dryers.

This property offers a variety of options... rooms or cabins of various sizes. We stayed in a cabin. It was large and clean. Some may consider it rustic with the mismatched dishes and lumpy furniture. We liked that it was generally quiet and fairly comfortable. However, the jacuzzi could only be described as tepid, and in fact we saw children doing cannonballs into it and screaming, which was probably the only way to enjoy it at that point. And if you want a hot shower, you better be quick because although it started great, the temperature dropped too fast to get the conditioner out.

This property offers a variety of options... rooms or cabins of various sizes. We stayed in a cabin. It was large and clean. Some may consider it rustic with the mismatched dishes and lumpy furniture. We liked that it was generally quiet and fairly comfortable. However, the jacuzzi could only be described as tepid, and in fact we saw children doing cannonballs into it and screaming, which was probably the only way to enjoy it at that point. And if you want a hot shower, you better be quick because although it started great, the temperature dropped too fast to get the conditioner out.

It was clean and very friendly staff, good little getaway

It was clean and very friendly staff, good little getaway

It spacious, and close to everything. I would def stay here again

It spacious, and close to everything. I would def stay here again

Staff was friendly. It was an over night stay. Room served its purpose. I was great that one of the few bars up that way was right on the next block from the hotel.

Staff was friendly. It was an over night stay. Room served its purpose. I was great that one of the few bars up that way was right on the next block from the hotel.

Room smelled of cigarettes even though there were signs saying nonsmoking room and the heater didn’t work. They were able to provide a space heater for us. Furnishings were old and the kitchen was interesting. Definitely needs to be updated and cleaned to get the smell out.

Room smelled of cigarettes even though there were signs saying nonsmoking room and the heater didn’t work. They were able to provide a space heater for us. Furnishings were old and the kitchen was interesting. Definitely needs to be updated and cleaned to get the smell out.

I booked this place for it's location, price and cuz it states "pets stay free" as we were bringing my husband's service animal (not considered a "pet" under the Americans with Disabilities Act ("ADA")) and my personal pet dog. Upon arrival, not only was the front desk clerk unfriendly, he asked how many people were staying in my room ("because you booked 1 king bed"). I thought that was strange since I already selected 2 occupants upon booking, plus it's not his business whether my guest and I sleep in 1 bed or 2. Then, when i asked for a 2nd room key for my husband, the clerk sighed like i was asking a difficult task. When we went to our room and noticed obvious signs saying "no pets" all over the property, I went back to ask the clerk if we were supposed to be in a dog-friendly room & somehow ended up in a 5-min back and forth go-nowhere conversation where he told me they charge $20/day extra for pets and I said their website says it's free and he said only if they're service animals and I said service animals are not pets, per the ADA. Anyway, i told him i won't pay the extra for my pet since their site says it's free. He finally gave in but that left a bad taste in my mouth. The property looked really cute and the room too (for a cheap place), but as soon as we entered we were bombarded w the stench of Pinesol & urine. Unfortunately, the urine smell didn't finally dissipate until around 3am after we left the AC on and had opened the window.

I booked this place for it's location, price and cuz it states "pets stay free" as we were bringing my husband's service animal (not considered a "pet" under the Americans with Disabilities Act ("ADA")) and my personal pet dog. Upon arrival, not only was the front desk clerk unfriendly, he asked how many people were staying in my room ("because you booked 1 king bed"). I thought that was strange since I already selected 2 occupants upon booking, plus it's not his business whether my guest and I sleep in 1 bed or 2. Then, when i asked for a 2nd room key for my husband, the clerk sighed like i was asking a difficult task. When we went to our room and noticed obvious signs saying "no pets" all over the property, I went back to ask the clerk if we were supposed to be in a dog-friendly room & somehow ended up in a 5-min back and forth go-nowhere conversation where he told me they charge $20/day extra for pets and I said their website says it's free and he said only if they're service animals and I said service animals are not pets, per the ADA. Anyway, i told him i won't pay the extra for my pet since their site says it's free. He finally gave in but that left a bad taste in my mouth. The property looked really cute and the room too (for a cheap place), but as soon as we entered we were bombarded w the stench of Pinesol & urine. Unfortunately, the urine smell didn't finally dissipate until around 3am after we left the AC on and had opened the window.

Nice to be able to walk to all establishments

Nice to be able to walk to all establishments

2. comfortable bed 1. Terminally clogged sink. It never drained even a little. 2. Non working smoke alarm 3. Not cleaned behind things, ie: cups and creamers on floor behind the fridge. 4. Heavily chipped toilet seat. Looks horrible and filthy. 5. No toilet paper at all in bathroom. 6. Worn out and dirty futon Outside of that it was a great stay.

Was more of a half way house I booked a hotel not a motel, people living there, because there homeless! Beds were worn out, holes in walls, Fixures out of place, sheets stained, I have pics. I want a full refund we did not stay, came home! Place was a complete scam.

The windows are new, but they don't have screens. It's a free-for-all the bugs that are naturally found in a woodsy area. This may even be a city code violation, if they ever came to check. There was dog feces on our balcony. The sofa was filthy. Many of the lightbulbs were out. The toilet clogged the first night we were there. The toilet was held in place with duct tape. I don't believe it's an issue of cleanliness. It appeared to me that management has intentionally decided not to hire a maintenance professional. Rather, they have someone who responds to emergencies. Then there's the price gauging. Their website says that if you stay for three nights, you can get free access to the lake. I called to inquire. They said that was an offer from the prior owner and that it is not something they currently offer. They said they had not updated the website in the three months they owned the place. I asked about making a reservation by phone and they quoted me an additional twenty-five per cent per night over the phone than what was advertised on their own website. That should have been the red flag not to book there, and we never will again.

Thank you

Very convenient location, Outdated furniture needs better maintenance.

Disappointed the pool was closed

It could seriously use someone willing to supervise the overall maintenence and cleanliness of the cabins . Someone who checks the work of the housekeepers and holds them accountable for their work.. proper maintenence is important for the guests comfort and safety as well as the employees.. Management should always put the guest's satisfaction first. I was refused a new room when i complained of the cleanliness of the cozy cabin.. The guy even walked out the the cozy cabin and i pointed out the complaints i had but still i wasnt acknowledged. He did say next time i stayed i would see how much better the cabin looked .. i will say that he wasnt rude. Oh and i payed the $9 to protect my reservation which was for sleepy nest yet i didnt get any protection at all.. i was stuck in a cabin that wasnt fit to be rented..

Can’t beat the location. That’s the best part. The cabin itself was old and very dated. Very much needs updated. The towels were really bad. I’ve seen better towels at car washes. No soap or shampoo was provided so be sure to bring your own. The toilet kept running. The place came with cooking stuff but I wouldn’t use it. I’ve thrown better looking stuff away. The bed was at least comfortable. No end tables and only one outlet in the entire bedroom.

The place is extremely dirty, old, falling apart basically. The mattresses were black as.in dirty black covered in washed sheets. The bathroom tub is peeling and discolored.the room was upstairs above the leasing office. It had two doors one for entry and the other was covered by a thin cardboard wall seem to be connected to the leasing managers house. It was noisy until late hours...horrible place. We made sure to lock our rooms and place a couch againts our so no body would be able to come in.. unsafe! Dirty dirty dirty!!!

I will definitely be going back!

Great stay

Cute cabins. Air conditioned. The bed was horrible. What a joke. Not good at all. Should take that bed to the dump.

Nice place the ownets very friendly and we swam.in the clean pool

Staff was very accommodating with my request for a room without stairs and was able to provide a parking spot right next to the room. The room was big and clean. We ate dinner at one of his recommendations. This hotel is very walkable to restaurants

Staff was very helpful! Often willing to go above and beyond their job description

Goodwins and sons market down the street

We really liked our cabin. Very roomy and would be great to bring the family.

every time i moved in my bed, had squeaking sound in high tone. Toilet seats were stained with brown color. toilet seats does not cost a lot. It had no lotion, or hair dryer.

It was dirty. The room was not what I booked. There were large stairs not advised in the description and I went with my 80 year old mother. No alternatives offered. Horrible! I do not recommend.

Convenient

Nice vibe, but needs a little TLC.

The cabin was dirty, had to clean it. The toilet is made for elves, so low to the ground . The air-conditioning is in the living room only and the there is only a ceiling fan in the bedroom (very warm), luckily we brought a fan with us. The towels were terrible, felt like sandpaper. The pool is dirty and the hot tub doesn't always work. The parking is terrible, there is barely room to maneuver to the parking space. The place is in poor condition. It is definitely in need big repairs and upgrades. The owner should try to look at the property and try to see it from the customers perspective

Beautiful place. Electricity went out due to a nearby fire. Otherwise it was perfect.

Staff was very nice the place was a little dated and the plumbing in the bathroom was funky but we loved the location .

It’s a great location! It’s overpriced - you’re paying for luxury and getting Motel 6. But for a quick stay it’s not bad.

Parking was terrible,the place wasnt very cleanand many repairs were unfinished

Location. That’s it. Everything, dirty hotel with unfinished rooms and furniture collected from streets. Pool was dirty , no one was using it. Contractors tracks were parked near the front entrance , they were full of empty bottles and beer cans in a back. Disgusting and dirty place . We didn't stay , we went back home . Pick any other hotel but not this one. Don’t go there.

Very accommodating

But the place it’s deteriorating rapidly poor maintenance, few years ago it was nice and clean

Stay at Sleepy Hollow for the location. It's located in the town center with easy walking everywhere. It is an older property and a bit dated, but the room was clean.

Amazing balcony and the whole space

The town is beautiful. The pool was broken the entire time I was there (3 days) On of the pillows had blood on the pillow case. There Was ants everywhere. Normally hotels have small Soaps- this one had 3 opened soaps left in the top of the shower like the maid missed that spot.

The condition of the cabin was fair, but it was very dirty. It doesn’t look like they ever sweep or dust. The pool was not working and they said it would be cleaned on Saturday. There were no barbecue grills available. We actually checked out on Friday because of the condition of the cabin. I tried to tell the front desk why I was checking out early, but he was too busy on the phone and just said we’re good. To top it off I left my make up bag there and they say they didn’t find it. There’s no other place. I could’ve left it. It was overall a really bad experience. I was hoping that somebody would refund me for the night that we didn’t stay. If that’s at all possible, please contact me. Thank you.

I believe they need to renovate the property and put a little more effort into the painting, flooring, and general cleanliness. The towels and sheets were stained. It is extremely important to me that the place is clean. I know they are under new management, so it is even more reason to make a great effort for things to go well. Thank you.

Clean & easy check in. I recommend, the only things that could use improvement is the WiFi, cleanliness of the pool & the room was clean but there was a big spider web near my window. You can hear that traffic on the street while trying to rest which I know is out of the motels control but good to be aware of.

Nice

Locating is beautiful and very convenient walking distance to stores. First off they gave me a room that was already occupied then the floor in the room were so filthy you couldn't walk around barefoot in the room and lastly the key card stopped working a day before my expected departure so I had went to the office to get it fixed no response finally 10 mins later some helped me.

Comfortable and relaxing.

Great proximity to local shops and attractions. Everything in Crestline was within walking distance. Beds were comfortable. Outdated fixtures and furniture. Floor was dirty and needed mopping. No screen on bathroom window.

The location was excellent. The room was dirty, there were cobwebs in the corner, floor was filthy, walls are stained. 1/3 of the bathroom door frame was broken off. Shower curtain was stained with something black. There was black hair on the shower wall, (I’m blonde and my boyfriend has very long brown hair. Something on the bathroom ceiling was broken and hanging. There was about an inch of hand soap in the dispenser and the towels were so worn and stained that when I used the wash cloth in the shower my fingernails went through. The guy at the office answered the doorbell because you have to ring it to get someone to come to the door, was barefoot all three times I had occasion to go there, maybe it’s a Indian cultural thing (not Native American). Pool looked like a swamp. This place is supposedly under new management, apparently they don’t give a shit about how their rooms look! It’s sad because with a little maintenance and money for paint, new shower curtains and towels this could’ve a decent place to stay.

The pool was not clean.

We go here everytime

Than everything 👍

The property looked nice from the outside. It was walking distance to the grocery store. The inside of the cabin was terribly disgusting. It had mold around the shower and under the kitchen sink. Insulation coming through the vents, trash under the bathroom sink from previous renters, etc. Management was terrible!! He yelled at my husband and I for bringing these issues to his attention.

This is our second stay at Sleepy Hollow. It is under new management and the seem to be making improvements and updating tne property. The location is convenient and the price is fair. The new owners seem to be doing all that they can to make guests comfortable during the transition. If you haven't been, Lake Gregory is is pleasant getaway that won't break the bank. In the summer they have lots of event in the village and at the lake.

It was a cute little cozy cabin. But it smelled of mildew when we closed the windows. So we opened them. But the crazy loud band, drunks from the bar next door and a bonfire made it very hard to sleep. So closed them and ended up leaving for health concerns. Tried contacting the office. No answers from us or Expedia tech. Had to go find another room at 1am. And would not refund the stay. Would never stay there again. And I don't ever complain.

Great location

The comforter was dirty when we got to the room. There is no creamer for the coffee

Great place. Nice little spot.

The WiFi worked well and there was plenty of parking. The conditions were very unsanitary and unkempt. The smoke alarm in my bedroom was visibly broken. There was no curtain in my bedroom, giving me little privacy. I was given a different room from the one I booked.

The room is clean and had the rustic cabin feel. The room had a window mount A/C but the rest of the window was blocked with a thin piece of panel board and the temp out side was 36 degrees and windy and we could feel the cold air coming in from around the board. The heater in the room was very loud and worked but it would not cycle properly to keep the room entirely warm. The pipes in the wall sounded like there was water running. In the drawer was what i believe was a basket with some decor of pine cones and native twigs. There was a coffee pot but no coffee cups. when i booked this room via booking.com it took only payment for one night not both so i had to pay for another night when i got there which i feel was a little pricey but I was there for a funeral and didn't want to take a chance of not finding some where else to stay.

I liked the cozy cabin, for sure. However, the swimming pool was not working and the cabin overall needed a good cleaning and so the back yard; so, we could not make use of that area either. Sheets in the sofa bed had something like crumbs. The wall of the main bedroom had a bloody spit on it and the attendant would not have it cleaned because "cleaners were already gone for the day" (at 2:20 pm). The keys would get deactivated and the attendant was not very helpful about it as if it was our fault. Last time I had to kind of force him to come with me and try to open the door. He couldn't. Only then he changed his attitude. Definitely, too expensive for this kind of service.

Great place!

It was fun easy and convenient and the staff was amazing. Excellent trip!

This place was so cozy and the property managers were really nice, even after we forgot our key card 3 times. We will definitely be back soon!

Great place to stay inexpensively to go boarding on the mountain. Only complaint is tight parking.

went so far downhill never again I have been going there for 30 years never again they can go to hell. They need to learn 2 beds does not mean a bed and a fold out couch!

I love it

Place was immaculate though so kudos to the cleaning lady!!! We couldn’t figure out the fireplace, I believe it was a gas one. It may have been turned off or who knows. The tv was tricky as it had cable, Roku and I guess local digital signal. But otherwise we loved it! We just needed trash cans for personal reasons, we ended up using a grocery bag for our trash, and the leaking sink. I’m sure no one realized it as it was a slow leak for which I stepped into a puddle after washing face and brushing teeth before bed. Overall yea I would definitely book again as the place is beautiful and so is the area. Parking sucks but not bad.

Dirty bed sheets. I asked for new beddings and I was given somewhat clean with another dirty comforter. The management needs to do a lot of work to get it right.

Only back porch light didn’t work other than that it was great 😄😄😄😄

It was noisy. The fireplace didn’t work. The jacuzzi didn’t work. ( I picked this one with a lower rating to have the jacuzzi). The door came open early in the morning. Stains on pillows.

The hotel is in the middle of the town. It's easy to walk to places. The hotel/cabin we rented had no drain stopper for the kids to take a bath, no cooking supplies like pots and pans, no paper towels,.... some of the lights also didn't work. Our cabin had a little gated side yard and one of the workers went into it when my kids were playing without telling us. It was awkward . The hotel needs renovation. It wouldn't be my first choice if I went again but there is worse.