Quality Inn & Suites Heritage Park

Clean rooms, the receptionist did not inform of the amenities just gave us the keys and that was it. Breakfast could improve.

Pague online wl precio y al llegar me pidieron 120 dolares en efectivo mas

No Breakfast how it was explained. The only things available were carb loaded. Waffles, bagels, bread, cereal, muffins.!!!!

Nice not expensive

Always an amazing time when we come visit our favorite local spot Secrets- we love the convenience and wonderful staff at Quality!

There was one cockroach on the bed and pillows.

Bed! It was all good

Beds are comfiest always!

Amazing staff

Very good

Location, bed was amazing

Rooms were just okay, stained carpets, smell of mildew, hallways smelled like smoke.

The hotel by the outside is outdated; however, the AC was cold, the sheets and bed were nice and comfortable. Check in was easy, and plenty of parking. There is no elevators in the hotel, no big deal only 1 flight of stairs if you are on the second floor.

Location and Value

Staff and facilities were perfect!! Amazing

Not impressed with the location or area surrounding hotel.

Clean Nothing

Always a great stay. Clean and comfortable.

Very good for the price, clean, comfy bed and pillows and great staff.

Traveled alone and needed a place to stay for the night. It did everything that I needed it to do. I had everything I needed. The hallway area carpet was outdated and had a smell to it but the rooms were pretty nice. The walls were definitely thin though. I normally travel with my own toiletries and items but the rooms definitely had everything that you needed for a stay including towels and wash clothes. Would stay here again. However, if you need to go shopping or out to eat, it is a bit of a distance away so not really in a walkable area. You will need to utilize public transit or ride share apps.

Great

Very good

Passable

The staff was friendly. Room was clean, but had a musty smell. The air-conditioning worked great though. Parking was easy. Not too bad for the money.

A little dated but a comfortable stay.

Bad

Pool closed a bit early.

The employees where friendly and helpful The breakfast wasn’t good

Pleasant

The employees where friendly and helpful The breakfast wasn’t good

Great location for our needs. Bathroom needed some attention. The breakfast was not good at all.

Breakfast was ok, had no meat, lot of bread. Bathroom in our room wouldn't flush, I finally got it to flush after 7 or 8 trys, water ran slow in bathrooms sink. I didn't report it until the next morning. Overall the stay for 1 night was ok.

This was a decent hotel. Very comfortable bed, shower was low water pressure, but it is conveniently located and I would stay again. Staff was great!

Nothing

Price Nothing

Good

Great customer service,clean,breakfast was good.

From the very beginning, the lady up front was very polite and helpful. The room was clean and the beds were comfortable! Will definitely be staying here again.

Have stayed here

Clean friendly staff Nothing

Clean friendly staff Nothing

I was really pleased with the quality, cleanliness and value of the Quality Inn Heritage Park and particularly enjoyed the outdoor pool. There was an excellent array of breakfast options, and I really appreciated that as well. I would certainly stay there again the next time I'm in the Kissimmee area.

Breakfast was delicious and the staff was amazing

Friendly staff, ample parking, and great pool!

Superb

Great hotel and very convenient. Clean, friendly staff and feels safe. We walked at 2 am from nearby nightclub and it feels safe and secure. The only thing to note is that the entrance street is not in the best condition.

The rooms are decent for the price. The breakfast is just bagels waffles etc the basic stuff no hot foods. The parking is a little packed. Staff was friendly and helpful. But as for rooms amenities were mid, the iron didn’t work the water took a bit to get warm. The room got hot at night not sure if it’s because the ac wasn’t working too well but we managed.

Price and clean Huge crowd congregated in front of motel until late Friday night. No elevator

Huge crowd congregated in front of motel until late Friday night. No elevator

Very good

I loved the staff they are very nice

The breakfast was fresh and safe parking

Does not look like the photos on the site. Smelled like smoke in the lobby. Not in a great area. Would not recommend.

Nice staff clean facilities

Everything was very convenient and up to our standards

Poor

the place is a little dated but clean with a great staff!!

Passable

We had a great experience at this hotel. The rooms were very clean and freshly painted. The beds and pillows were comfortable. The staff was very friendly and helpful. A+

Superb

Passable

Moses and the young lady with the great hair, Janet? Were very attentive and welcoming. The hotel was always clean and the rooms , refreshed daily. The bed and the pillows at this hotel were very comfortable I.Usually bring my pillow from home.But these were actually nicer than mine. I made use of the hot tub almost every night , but rarely made it to breakfast lol the 2 mornings I did, it was pretty good.I was impressed. Overall I highly recommend this hotel Having to leave and maybe some potatoes at breakfast would be nice.

Moses and the young lady with the great hair, Janet? Were very attentive and welcoming. The hotel was always clean and the rooms , refreshed daily. The bed and the pillows at this hotel were very comfortable I.Usually bring my pillow from home.But these were actually nicer than mine. I made use of the hot tub almost every night , but rarely made it to breakfast lol the 2 mornings I did, it was pretty good.I was impressed. Overall I highly recommend this hotel Having to leave and maybe some potatoes at breakfast would be nice.

The room was clean and very comfortable. The shower was great although it is Florida so the room was humid. Kisha, the desk attendant, was very helpful with our reservation. There was enough parking although the entrance was a little difficult to see from the road.

The front desk person that took care of me on Friday, April 17th, 2026 was completely, unprofessional and unpolite

Staff are the best of the best

Staff are the best of the best

It would be great if they offer more choices for hot meal..ex..hash browns/bacon/sausage/eggs

Locations was in great area for business dealings Bed was filthy, stained discussed

Locations was in great area for business dealings Bed was filthy, stained discussed

Everything was just wonderful, the staff was very courteous .

The hotel was ok. Thankfully, I was only there for 2 nights. Soon as I came in the door I could smell the carpet. It was visibly dirty and smelled very bad. The other smells you get are the smell of weed coming from the employees. The room was ok. I would have been ok with all of this but this hotel is absolutely overpriced. This is Motel status and should have been priced as such.

Exceptional

Room was fairly clean, bathroom counter was a little dirty. The table lamp that has the extra outlets did not work so there was only one available outlet for all of our chargers.

This was acceptable for a one night stay. The hotel is more of a “motel” with inside/secure keycard entry (which I appreciate for safety.) The facilities are dated and need a good deep cleaning. There was a blood stain on the duvet, which was replaced on my request. The blanket had obviously been washed, but I feel like linens with stains like that should not be placed back on the beds. There was also chewed gum stuck to the headboard. I did wipe the surfaces (counters, faucet, toilet, entertainment center) down with Clorox wipes and they did not appear soiled or gross, so that was a plus. The parking area could have more lighting to feel more secure. All of the staff that I encountered was pleasant, the attendant for breakfast was extra friendly and made us feel welcome. That being said, the continental breakfast was one of the worst that we have encountered, it could def use improvement.

,

Horrible. No hot water and room smelled like ass.

The exterior of the hotel is rundown, but the rooms are fine. Everything was totally clean and the staff was very pleasant. Breakfast was typical hotel fare.

Exceptional

This location was the perfect distance from the wedding venue.

Superb

Superb

There was load music and partying till 5 am and our phone was ringing at 430 am . Horrible night

Worked for a last-minute booking due to a canceled flight. Decent location in proximity to the airport. The front desk person was friendly and check-in was quick, which was nice after all our delays. The beds were super comfortable. The place is a little dated, but it was clean, that's what matters. The breakfast attendant was a little rude to a couple of us who showed up right at the end time. We were just trying to grab something real quick. I didn't realize the breakfast was only until 9 during the week, not 10.

Worked for a last-minute booking due to a canceled flight. Decent location in proximity to the airport. The front desk person was friendly and check-in was quick, which was nice after all our delays. The beds were super comfortable. The place is a little dated, but it was clean, that's what matters. The breakfast attendant was a little rude to a couple of us who showed up right at the end time. We were just trying to grab something real quick. I didn't realize the breakfast was only until 9 during the week, not 10.

Great staff,nice room, good parking

Exceptional

Yes

Nice hotel!

Great

Good location and great value for money. The staff was friendly and attentive. The hotel is basic and a bit outdated. Furniture is older, the mattress is not very comfortable, and the curtains need better blackout. Breakfast is also very simple.

RUDE STAFF

Nice

Great value for the area

!

Enjoyable and Relax. Friendly at Desk. Thank you for hospitality especially breakfast was great! (Missing something is bacon and sausage but overall is good!)

It was clean

The breakfast was excellent, and the room was very good. However, there was a disappointment in the absence of closed captions and tissues in the bathroom.

Our room was never cleaned during our 3 day stay.

The room had ROACHES and i could not stay there with my family. When i told the lady at the front desk she told me that they sent the maintenance guy and he didnt find any. WELL DUH THEY DONT STAND STILL. After flying in with my kids and being tired, i made the choice to book at a different place. Now the hotel manager refuses to give me a refund. Even a partial refund would be fine. DO NOT STAY HERE! The room also had a moldy/musty smell. I heard a different family say the same thing about their room. STAY AT YOUR OWN RISK.

It was clean. The pool was except for all the fire ant biting my foot. I have no receipt what I agreed to pay via booking.com I was charged as if I arrive that afternoon

Staff was great!

Right next to venue. Staff is always amazing. Need to have ice machine on each floor. Had to go all the way down to the pool outside to get ice.

Clean room. Thin walls, so expect to hear some noise. Beds and pillows were super comfy! Cold AC and blackout curtains.

location of hotel not impressive, Room clean, staff friendly,

Clean and comfortable rooms. Can’t beat the price ! I do recommend it!

Pictures of property were outdated. Property was run down and in need of repair. No elevator. Noisy and people in the hallways all through the night. Most of the staff were friendly. Not a place I would recommend for a family stay.

Property is run down and does not look like the pictures. There is no elevator. Would not recommend as a family friendly hotel.

Good price Kind of a weird set up.

The staff was lovely. The room was very clean. I was happy the entire time. I stayed for six nights. This is a great place to stay if you are on a low budget. I did feel safe. I am a single woman traveling alone. It is set back off road but the area is a good area. If you are heading to Walmart, go to the one in Saint Clair.

Property needed to be updated

there was a musty odor in the room. carpets need changed. facility needs to be upgraded and spiffed up.

The lobby smelled like cigarette smoke immediately upon entering, and there were people all over the parking lot hanging out. The place did not seem clean and the lobby staff was not anywhere to be found. We left this hotel immediately.

This was extremely clean. I felt safe. The breakfast in the morning was yummy and clean. The staff was extremely polite and helpful.

Hot tub could use a bit of scrubbing, but water was clean. Pool was cold.

Safety of the locked doors with keypad entry into the building

Good for the price, convenient. Decent breakfast

Well staffed very personable.

Very nice and friendly.

Good location The breakfast only consisted of waffles no hot eggs or sausage or anything like not really the breakfast you would expect

Ok great for you I had to use my hotspot all night and the cell service is shaky at best. Breakfast? Yeah I'm good. But the coffee was excellent. Rooms were very clean and spacious. We didn't book a resort so we didn't expect one. Good for an overnight stop. WiFi was big problem, and I suppose they do the best they can for breakfast

we didn't use the pool

Room was well clean & comfortable. The stand up shower was great! No channel line up in the room.

I don't think I have ever written a bad review in my life. I stayed here for 2 nights and from the moment I walked in, I was dissapointed. The woman up front was insanely rude, the lobby bathroom was locked for hours and no one assisted me while I waited to check in. The woman in the front sat on her phone thr entire time. The room STUNK like mold. The bathroom sink had red goo in it when I checked in. Ants were crawling up the wall. I did not expect a 5 star hotel, but this did njt even really meet basic needs.

Overall, it was a good stay.

The address on booking.com takes you to a hotel several miles away, not even associated with this one. When we finally found this location, we tried to check in just 30 minutes early and they would not let us. Not a big deal just a little frustrating because I requested that when I booked and most places will allow that. I booked the room because it was convenient to where we were going and they were pet friendly. What it doesn't tell you on booking.com is that it is $75 per pet. I understand a pet deposit but for the quality of this hotel, that is a bit extreme. It cost more than a single night stay to have 2 dogs in the room overnight. I understand a ln extra cleaning fee for dog hair, and signing a waiver to be responsible for any damages, but that was just ridiculous. Plus, they charge a $100 deposit for damages for people, which is refundable, but the pet charge was not. I have stayed at 4 star hotels that charge less than that for pets to stay. It was supposed to be an affordable overnight stay to avoid driving home tired late at night and it cost over $300 up front. The room was humid and smelled as if it used to allow smoking in the rooms. It appeared clean, but had a smell that was set into the walls. The staff wasn't rude, but they also were very friendly or welcoming.

Es un hotel un poco viejo pero superó nuestras expectativas, muy limpio y el personal muy cordial y eficiente

Es un hotel un poco viejo pero superó nuestras expectativas, muy limpio y el personal muy cordial y eficiente

I enjoy my stay at quality inn the place was clean, quiet, nice and affordable. And my bedroom was very nice and comfortable we had a good night sleep. In the morning they provide a basic continental breakfast. I recommend this place.

I enjoy my stay at quality inn the place was clean, quiet, nice and affordable. And my bedroom was very nice and comfortable we had a good night sleep. In the morning they provide a basic continental breakfast. I recommend this place.

It smells too much like a dog

It smells too much like a dog

Free breakfast was great! Location as well, room was clean and comfortable

Free breakfast was great! Location as well, room was clean and comfortable

More expensive than it was worth.

More expensive than it was worth.

I wish they had more choices on their breakfast bar. Carpeting in hallways needs to be replaced.

I wish they had more choices on their breakfast bar. Carpeting in hallways needs to be replaced.

Location, room, Minimal breakfast

No issues. Needed an extra box of tissues and got it right away. Service was good. Could use more variety for bkfst

No issues. Needed an extra box of tissues and got it right away. Service was good. Could use more variety for bkfst

Upon arriving at the hotel on Saturday, February 21, 2026, the receptionist gave us our room. When we opened the door, we had to run out. The smell was awful; it smelled like cat urine everywhere, inside and outside the room. We complained at reception, and they showed us another room, which was filthy. There were stains on the carpet, the chair inside the room was dirty and faded, and the carpet in the hallway leading to the room was covered in dirt and stains. It was disgusting to be there, so we decided we didn't want to stay and that we would look for another hotel that was clean. They told us the room was non-refundable. We called Booking.com, and they told us that if the hotel didn't want to refund our money, then they couldn't. So the hotel kept our money. They are thieves and scammers. The rooms were disgusting, they smelled like cat urine, the carpets were stained, and the sofas were dirty and stained.

The room was spotless

The room was spotless

Room was very clean. Comfortable beds and great breakfast.

Room was very clean. Comfortable beds and great breakfast.

The room was clean: but there is nothing better than taking a hot shower in the morning! ***

The room was clean: but there is nothing better than taking a hot shower in the morning! ***

Room was clean for our one night stay however they can improve with the amenities. Vending machines were broken in lobby.

Room was clean for our one night stay however they can improve with the amenities. Vending machines were broken in lobby.

no elevator

no elevator

Amenities: no elevator, coffee was like water & bed was extremely hard

Amenities: no elevator, coffee was like water & bed was extremely hard

Clean room, staff helpful. Good price.

Clean room, staff helpful. Good price.

Only good things were the location and the staff.

Only good things were the location and the staff.

There were zero washcloths in the room and having a lug my heavy suitcase up a flight of stairs to get to my room

We endured constant dog barking from the room next door. After 3 hours they finally moved us to the second floor of building 2 where it wreaked of marijuana for the remainder of our stay. After requesting a second move we were told they were booked and we had to stay in that room. My wife was physically ill from the marijuana stench. i literally had to put a towel up against the door to keep some of the smell out of the room. .please feel free to reach out to me for more info. It was the worse stay I've ever had in a hotel.

We endured constant dog barking from the room next door. After 3 hours they finally moved us to the second floor of building 2 where it wreaked of marijuana for the remainder of our stay. After requesting a second move we were told they were booked and we had to stay in that room. My wife was physically ill from the marijuana stench. i literally had to put a towel up against the door to keep some of the smell out of the room. .please feel free to reach out to me for more info. It was the worse stay I've ever had in a hotel.

Staff nice. Room was straightened up, but not really well cleaned and had musty odor. There were mold stains on the curtains. Not quiet. Could hear multiple other guests until early AM hours. Don't usually book at 2 star hotels and won't be doing it again. Went to Homes 2 the following night and really appreciated the difference.

Staff nice. Room was straightened up, but not really well cleaned and had musty odor. There were mold stains on the curtains. Not quiet. Could hear multiple other guests until early AM hours. Don't usually book at 2 star hotels and won't be doing it again. Went to Homes 2 the following night and really appreciated the difference.

Room was clean and breakfast was awesome

Room was clean and breakfast was awesome

The cleanliness of the facility. The "Do not disturb" sign did not fit properly onto the door handle.

Room was very clean, staff nice. They do have a different crowd. Breakfast great. Late check out very helpul

Room was very clean, staff nice. They do have a different crowd. Breakfast great. Late check out very helpul

Hotel rugs too old an dirty. Room with funny smell

Hotel rugs too old an dirty. Room with funny smell

For the price, it was great! The staff were friendly, and helpful. The outside of the building isn’t great but the rooms were decent.

Cheap, sketchy location but clean and did not smell bad

Cheap, sketchy location but clean and did not smell bad

Staff was great.

Staff was great.

Room was clean and fresh. However , bathroom was small and carpet could be replaced.

Room was clean and fresh. However , bathroom was small and carpet could be replaced.

The hotel is an old building, clean and well kept though. The staff was very helpful

The hotel is an old building, clean and well kept though. The staff was very helpful

My stay at the quality end was very nice. I found the rooms to be very clean and the saplings cardios, the breakfast was good with homemade waffles, bagels, cereal etc, the coffee wasn't the best, but It usually never is in hotels. The things that could have made this day better was probably putting some numbers on the building.So , you know where to go to find your room

My stay at the quality end was very nice. I found the rooms to be very clean and the saplings cardios, the breakfast was good with homemade waffles, bagels, cereal etc, the coffee wasn't the best, but It usually never is in hotels. The things that could have made this day better was probably putting some numbers on the building.So , you know where to go to find your room

Disgusting. Smelled HORRIBLE. Like wet mildew. Dirty bathroom. Awful.

Disgusting. Smelled HORRIBLE. Like wet mildew. Dirty bathroom. Awful.

Clean room great staff

Clean room great staff

Was very good.

Was very good.

Good room, good staff, questionable location

Good room, good staff, questionable location

Great place will stay again next trip.

Great place will stay again next trip.

Room was nice, the common hallway carpet looked a bit worn.

Room was nice, the common hallway carpet looked a bit worn.

Breakfast doesnt open until 7am on the weekends, so we didnt even get to enjoy a breakfast we paid for .

Breakfast doesnt open until 7am on the weekends, so we didnt even get to enjoy a breakfast we paid for .

Soome wasnt as clean as exspected and was hard to find any one who understood what i was saying. Room was left cleaner then it was when we arived n still didnt get deposit back

Soome wasnt as clean as exspected and was hard to find any one who understood what i was saying. Room was left cleaner then it was when we arived n still didnt get deposit back

Roaches came out of the drawers. There was hair stuck to the showers. I was kept up after 10pm for a barking nonstop dog.

Roaches came out of the drawers. There was hair stuck to the showers. I was kept up after 10pm for a barking nonstop dog.

Very clean and conveniently located.

Very clean and conveniently located.

Rooms are very clean and staff were great!

Rooms are very clean and staff were great!

Nice Staff room was clean

Nice Staff room was clean

Room was very clean! The cleaning crew were very friendly. The front desk was great and helpful!

Room was very clean! The cleaning crew were very friendly. The front desk was great and helpful!

The breakfast was very mediocre.

The breakfast was very mediocre.

The hallway smelled like pee. The listing for this property showed several restaurants nearby and there are none. Really dumpy hotel.

The hallway smelled like pee. The listing for this property showed several restaurants nearby and there are none. Really dumpy hotel.

Good experience overall

Good experience overall

The room was clean! Breaksfast especially on weekend had more choices than weekday. The bed would have been nice to have a blanket. It had a sheet and cover that was about as thick as sheet.

The room was clean! Breaksfast especially on weekend had more choices than weekday. The bed would have been nice to have a blanket. It had a sheet and cover that was about as thick as sheet.

Good-sized room with microwave, small refrigerator, and coffee maker. Breakfast was down-scaled since last year but enough there to still make it decent. Only issue was a loud AC unit.

Good-sized room with microwave, small refrigerator, and coffee maker. Breakfast was down-scaled since last year but enough there to still make it decent. Only issue was a loud AC unit.

The big issue that I wouldn’t return is the cat spray smell in the halls. Putrid smell

The big issue that I wouldn’t return is the cat spray smell in the halls. Putrid smell

Staff was very helpful. Convenient next to Heritage park.

Staff was very helpful. Convenient next to Heritage park.

Just right. Clean, affordable, quiet.

Just right. Clean, affordable, quiet.

The breakfast was fresh and the service was friendly and very efficient.

Clean room friendly staff

The beds were so uncomfortable. Tried to sleep on both but the springs were broken in the middle of both beds. These beds should be replaced. The last visit i had a King size bed and it was comfortable which is why i booked this hotel again.

Breakfast as advertized

It was ok

Clean room and clean breakfast area! The lady who ran the kitchen area was kind!

Room and staff were great. Only negative where the shower/bathroom

Other than staff service and breakfast, the property needs a complete makeover. Carpet stains, mold, acoustic privacy, interior decor, No elevator, building exterior, unsafe parking due to location. - all require attention.

Check in and out was fine. Staff is friendly but the room was dusty and the towels need to be washed with bleach. They sure are not white. I’ve stayed with Quality Inn before but I don’t think I’ll be back at this location.

Room was clean, staff were very nice and the breakfast was a nice selection. Only complaint is the carpet smelled

Ok

Good room. Ok service.

Na

It was perfect

Nice hotel

Room was smelly. No wifi. Telephone wasn’t working. Sink was not set up properly and so water was constantly running on the back of the sink. Shower head was crap. Carpet was damp underfoot. Cleaning staff could care less. Breakfast was ok but options limited. Would not stay here again.

El desayuno muy malo

The room was very clean, the staff was friendly, and I think the breakfast could be improved a bit; the boiled eggs were cold and there was no more coffee in the machine in the afternoon. Free and very spacious parking was available.

The staff was amazing in every aspect from check in to check out!! Room was squeaky clean! Pool was cold but clean!

Sink didn’t work. Hallways look like you’re in a minimum security prison. A total dump. Avoid it at all costs.

Safe, clean, kind staff

Yes

Rooms were clean, cold and quiet. Beds were extremely comfortable. Breakfast was good.

Staff was very polite.

Any day

Room was very clean. Staff was very friendly and helpful. The only complaint I have is the breakfast needed eggs and sausage or bacon. It was only waffles, muffins, cereal, and yogurt. The apple juice was delicious.

The room was great and the property was worth it.

The room had musky smell to it

Very bad breakfast and coffee is terrible

Good staff Good room very clean Good breakfast I love it Thank you

Location was not great. Cleanliness needs to be worked on. Breakfast was subpar.

Clean comfortable room great location

Room had a musty oder, like the carpet needed to be steam cleaned, but overall, the room was clean.

Fine for a single night's stay. Staff was friendly and courteous. Not sure about that part of town though.

Clean, very spacious room. Staff friendly. Quick check in.

Clean room, great staff.

Was accused of destroying a desk and was charged 250.00 in damages.. there was nothing wrong with the desk when we left or the room. It was a little tight with a wheelchair but am not happy with this place and their practices.

The staff is always professional, friendly and helpful

Yes

Hot sauce was not available and there was no one to ask. Other then that this place is clean, close to lots of stuff and easy to get to. Staff was friendly and the music they were playing in the lobby was fun and inviting.

Thank you. No complaints

Breakfast was good, plenty of parking spots

Breakfast menu was satisfactory

Food was degraded from last time I was there. For protein just cold boiled eggs you couldn't even heat in microwave because they will explode. Mostly bread items and some bananas and oranges. Juices poor quality. Waffles make your own also hi caloric. I also had a roach in my toom that I obviously killed. Shower stall had black mold in the grout. Bathroom needed better claning particularly the corners of the floor.

Nice place to stay

Breakfast satisfying, parking is good.

A++++

yes

Very good

NA

very clean and friendly

This was a surprisingly nice hotel given its age and location. It is well kept and it's clean I had no issues with staff or anything really. Yeah it's old and the parking lot is a bit dated and worn but still for the price it was a very comfortable stay. I've paid a lot more at new hotels that were not this good. I will definitely be coming back again.

This hotel is in a shady part of town. My daughter immediately questioned the place as we pulled into the parking lot and told me how scary it was. It didn’t help that we checked in late and was dark outside. Plus there was a group of people outside in a dark hallway near the back of the building smoking. Cigarette butts outside and on stairs as evidence. Plus it is soooo loud. People talking at regular volume in the hallway is exponentially loud, plus most of the guests are inconsiderate and slam doors at all hours. The room and overall hotel could use some updating. Beds are comfy, but the carpet in the room is gross…wouldn’t ever walk barefoot here!

Breakfast menu was good, they serves real eggs. That is what i Liked the most

Everything was as to be expected

I had roach in my room I called downstairs they didn’t offer to come remove .. then the next night I woke up with 2 bites on my arm which I think are bed bugs bite I never had issue with staying here till now very disappointed how they are letting the place go

Dirty and bad smells.

Gr

Very nice stay. Highly recommend.

Bottom line its good for a night, maybe two. But if you have a bad back definitely avoid.

THE CHECK IN WAS VERY EASY, THE ACCOMIDATIONS WERE COMFORTABLE. THE BED WAS PERFECT.

Rooms smelled like cigarettes so bad

The hallway carpets are absolutely disgusting and needed replaced years ago! Our door frame (room 1211) was crooked and the door did not seal entirely, so at night the hallway light shown through a good inch gap at the top. The carpet in our room was disgusting as well. The do not disturb cards do not fit the exterior door handles, so it kept falling off and we had the housekeeper charge into our room (no knock) on the first morning of our stay. There is a pool that appeared taken care of, but we did not use it. They also have a free breakfast with the basic staples, but we did not eat there. For the price, we’d stay again.

It was a nice day convenient for us clean

the front desk employees where fantastic

Very convenient and nice

I was very grateful to stay here I had a wonderful experience and the staff was helpful and happy!

Geeat room for a geeat price

The property is clean, well-maintained, and has friendly staff. The Continental breakfast will help you start the day. The location feels safe and is within walking distance to restaurants and nightclubs. However, the entrance street to the hotel has a large pothole that really needs to be fixed. It could easily ruin someone’s day by damaging a tire or rim.

Clean, only thing that wasn’t great was the shower. The curtain rod was broken and it caused water to go all over the bathroom floor. Other than that, the room was fine

So happy and satisfied

Really clean room smell so nice, very nice people, delicious breakfast buffet, very clean pool and surround areas I’ll resserve same place soon again

The hotel was set back from the main road. Dated property but well-maintained. Only thing missing is an elevator to get your bags up to the second floor.

As expected, coming back soon

Had to sit and wait till 3:00 to check in or pay an additional $30 even though it was just a hour.

Difficult staff

Great value for the price. Amazing Italian restaurant <5 min. walk away.

Place was dirty staff at the front desk had a bad attitude and not welcoming or helpful

Great stay

Great staff. Clean rooms at a golod price. Whats no to like

Very good for the price

Beds and pillows were comfortable. Room and common areas were clean. Just an older hotel that doesn’t have much updating. But nothing broke. Convenient to gas stations, grocery store and a number of eateries. Always felt safe in hotel but would not walk neighborhood after dusk. Breakfast decent enough variety and they kept everything filled and clean. Overall happy would stay again

I went to check in and they tried to give me a one bedroom and I paid for two queens Marie lied to me. She said we have no more availability at the front desk. I said you better get your manager on the phone cause I have family coming in. She’s like I’ll contact her and we left. I said you know what we’re not gonna deal with this right now we’re going to an event and the room wasn’t ready when I asked Maria who works at the front desk if she had my room with two queen beds she said there’s no availability I had to contact hotels.com While I was at a special event and missed 30 minutes of the event because they did not have my room ready.

very good

Unfortunately, the rooms are all booked so we had no choice but to stay in the roach room for the night. Manager was nice but considering the conditioned of the room, the full price pay was ridiculous.

No elevator

Bed was great but elevator was inconvient

Great

We loved how close this was to the event location. Pool was fabulous. It is an older hotel but very clean. Easy to get around

For any events within a 5 mile radius, this hotel is a good budget option. Beds and linens are clean, bathroom is clean, free breakfast (but same menu everyday). Good parking. I will stay in this hotel again if needed.

Staff is awesome and incredibly helpful, would stay here again just because of them! Hotel itself is a little rough around the edges and needs more upkeep for things like bathroom caulk, chipped drywall and such. But for a place to sleep, it's just what you need.

I was in an older part of the hotel. The hallway smelled horrible. I was able to switch rooms and the newer room was a great upgrade. I would have given higher reviews if I had the nicer room first.

There was trash in the stairwell. A very large raccon came out of the dumpster when we were parking one night.

Accommodating I didn’t get in till very late in my room was available. everyone was nice. my room was clean, but my son was in a location where pipe head burst in the hall, smell horrible and they could not change his room until the last night of the trip.

Staff are nice but room is really dirty

Hotel was clean, beds comfortable. Appliances are older, and tv semi worked.

Well kept.

Not fancy, but clean, well-maintained, convenient, with attentive staff. People who work there have a sense of care for the guests and pride in their work. Would definitely stay there again.

Surprised great value for price. Friendly front desk. Breakfast was free & decent. No elevator for 2nd floor. Nice pool area. Immediately off toll road and busy intersections plus & minus. Biggest plus is Italian Restaurant 2 buildings away for dinner! Also short distance to Osceola Park & its event.

This Hotel was not what I expected. A/C in the room was broken and it had to be replaced in the middle of the night. The swimming pool was dirty and therefore unsafe. The Hotel doesn't have any elevator so if your room is on the second floor you have to carry your heavy luggage thru the stairs, also not good for disability people. The parking lot has like 6 disability parking spaces but at the same time it doesn't have an elevator for the 2nd floor.

The hotel was great for what I needed. The pool was very nice and everything was clean!

This hotel has no elevator access and I had my disabled grandmother with me.

It was good

Adequate space- no frills - didn't see anything for breakfast other than "continental", plus Waffle maker. Was hoping for scrambled eggs? maybe bacon?

dirty room, no soap, no service, no trash bags

Rooms were clean. Very quiet.

Overall a nice place. My only complaint is I like pastry for breakfast. Had most everything else for a quick breakfast.

Was great

Being dumb paying to keep my service dog in the room by herself when we never have to and people upstairs banging all night keeping us up and making her barking.

I loved how nice the staff were!!! Thank you all for what you do!!! I was visiting Kissimmee due to my boyfriend passing away and needed a place to stay the night before his funeral. Just a simple smile, breakfast, and answering any concerns I had really helped me in the time I’m going through. Thank you again for a pleasant stay.

Nice stay

We had no water 1 day and no hot water ffor 3 days

It is fine nothing special but descent to stay there again

Thumbs up (: will come again soon

Only issue was there was no eggs or sausage for breakfast

The customer service was excellent. The breakfast was very good. The only complaint I have is one of the beds in our room had a very noisy box spring. I will definitely stay here again.

I arrived after a long day at SeaWorld with my three boys. The staff were so friendly and kind. We got here later at night, a very last minute booking, but the staff still made us feel welcome. Keisha and another young gentleman (unfortunately don’t know his name) were fantastic. We didn’t use any of the amenities but otherwise, the hotel was great!!

Fast and experienced front desk

I hadn't no room service for the 5 days that I was there. The ice machine hardly ever gave ice you took away the hot breakfast which is one of the reasons I stayed there the hallways in the hotel were never vacuumed filthy was very disappointed

Good stay. Room was clean and cute. The place overall looks old aesthetically and the outside looks questionable but I had a good stay

I am very disappointed in the hotel. We were here for a special event all week, the hotel had water issues & the only response I got was that I could leave then couldn't even get a cup of juice from the juice bar because it was after hours but had to deal with cold showers, no cleaning service and barking dogs all night. I stay here every year at this time for the our rodeo finals & this was the worst stay ever. Couldnt even get a refund on the booking error.

We stayed at this hotel last summer & had a great experience— clean, enjoyable, and reasonably priced ( under $150/night). Unfortunately, our most recent stay was significantly different. Upon arrival, there was no one at the front desk for approximately 20 min, & about 5 guests were waiting to check in. We were then informed that there was no hot water, although they were working to resolve the issue. We were assigned Room 1110, a non-smoking room, but it had a strong odor of cigarette smoke & urine. I later learned that the room had previously been used long-term by a smoker. No other rooms were available. The bed also had a large indentation, which made it uncomfortable to sleep unless I positioned myself directly over it to avoid rolling to the side. The next morning, the breakfast offerings were noticeably reduced compared to last year—roughly one-third of what had been available previously. The only hot item was 2 waffle machines. Due to the unpleasant smell in the room, I requested that it be cleaned again. I was assured by the front desk that it would be done. However, upon returning later in the day, the room had not been serviced. I located the housekeeper, who informed me she had not been notified. She kindly provided fresh blankets for me to change and sprayed the room, which was all she could do at that point. Hot water was finally restored later in the evening of the second day. The hallway carpet was heavily stained and appeared not to have been vacuumed.

Worst place ever

The room is a nice size comfortable bed and pet friendly the staff was also very nice

Staff was great! Friendly and inviting

Nice

It was very nice, clean and staff at front desk were great

Great

The room smelled like animal urine!!! When checked in it had just been cleaned but when we came back later it as bad!!!

Good place to stay if you’re at an event at Silver spurs. Beds were not that comfy.

The front of the hotel smelled, and my Granddaughter got her bag stolen in broad daylight in the parking lot, throwing away garbage.

I came to this area for a workshop and it was convenient to the venue. It’s not nearby to a lot of things but it is convenient with a car to restaurants, stores, etc. there’s a Publix nearby and rooms have good sized refrigerators and microwaves. You have to ask for in-room coffee to be replenished.

It was quiet and clear and well kept property

Great stay

Needs new carpeting, good location for the price

The breakfast was great and check in smwas super easy and fast

Very clean and front desk girl was friendly and helpful

Surrounding area were old, run down and in a rougher looking part of town.

great place

I liked that the room was spacious and near shopping the bed was ok it did make noises like the spring was broken and the air did come on and off

Was given a room someone was already assigned to, also when I got a correct room the shower would fill up form being clogged.

Staff super friendly and accommodating. Flooring needs upgrading

Also, the date was 16 to 17 May.

your staff were respectful and kind towards me and my guest. I appreciate the stay 🙂

we had a great stay this was our second time.

It is a two star motel….

It's just takes a while to receive my holding fee, but other than that place is great, and staff is cool

Economical and clean hotel in a central location. Great staff.

Great customer service. However, unable to walk around to local restaurants.

Convenient

Great people at front desk. Professional and attentive staff, including the people who clean.

La atención del personal fue excelente en especial Erika.

Cockroaches in our room. And room was not swept we were there 4 days. Sand in carpet from beach. They came in put in clean towels, moved sheets around bed because I had bed made when we got back it was unmade. Took out trash but did not sweep sand off carpet or bathroom

Muito bom

Close to activities

Nice staff, clean and comfortable, but the location seems a little desolate

Great value option for the area. Staff was super nice and helpful, parking was easy and price was awesome. Will definitely be back.