Gaylord Palms Resort & Convention Center

Great hotel. We recommended 100%.

Excelente todo maravilloso

Excellent

Se vive una experiencia muy agradable y se disfruta muchísimo

Clean room staff

The property was beautiful! Rooms clean and staff polite. The aesthetics were excellent. The only thing I didn’t like is having to pay for parking, self and valet.

Perfect hotel for family vacation

AWESOME

Excellent stay. Lots of things to do and amenities that this could be your vacation without leaving.

Exceptional

Exceptional

Our stay was wonderful and will be coming back

Best stay for a weekend to relax and enjoy with the kids in the water!! They loved it

Nice stay!

Excelent staff services. I always stayed in Gaylor Palm in my Orlando visit. Recommend 100%

Our favorite resort in all of Orlando! We’ve stayed here many times & love it more & more every time!

Exceptional

Market Place had roaches, several roaches. Notified staff and they attempted to shoo it away. The roaches were on the floor in the open part of the market, as well as on the bottles in the open refrigerators. The bugs walked on the bottles and the staff did not replace the bottles. House keeping was late and did not show up each day of trip even though reserved for daily service.

El hotel es muy bonito y limpio pero la comida es pésima y cara para lo que brindan

Exceptional

Everything was wonderful!

Superb

Great

Great place to step a day or two having fun in the water park with the family!

The moor restaurant More for convention than a getaway

Exceptional

The moor restaurant More for convention than a getaway

Hotel was great and least that 10 Min from Disney parks, great location

Min from Disney parks, great location

We had a blast! This place is amazing

Other than price being high the stay is always excellent! This weekend ofcourse being a holiday weekend made the Gaylord’s a little hectic/busy but it didn’t take away from the nice experience . Our luggage was lost at one point due to poor communication & I had to step downstairs with a worker to help find it but other than nice , a nice stay

Beautiful hotel! Clean rooms, very friendly staff!

Arrived at 4:00, check in time, room was not ready. Left with our bags and a reservation number to get us to the pool area. Pool area was packed(which was to be expected) however when you’re left walking around to find a chair while waiting for your room was annoying. Room became available an hour and a half later. Super crowded everywhere, not the ideal luxury experience I had in mind for the cost of resort. Room was clean, bedside lamp not working, toilet paper holder kept coming apart. (Things that normally would not bother me at all), but again for the money you spend, all the things should be in working order. The communal area to eat was not the cleanest, table cloths were dirty, food under the tables. The soft serve ice cream bar in the market was gross. Overall experience was poor for myself, would have saved the money and stayed somewhere else and maybe just made dinner reservations for nice restaurant.

Beautiful property, great food, spacious rooms and very clean.

No complaints

The hotel is excellent, but because it’s huge, at first you can easily get lost. Even with the signs, some directions can be confusing. But once I got used to the layout, I even started helping other guests find their way around.

Muy bien todo

Exceptional service no complaints .

Exceptional

Loved it.

Really good property and service

Exceptional

Exceptional

Everything was good

Amazing

Beautiful! Excellent restaurants and bars

Beautiful! Excellent restaurants and bars

Pleasant

Exceptional

Hotel is very nice, but the food and drinks very expensive for a family oriented hotel

Everything clean and staff was helpful

Great stay!!

Great stay!!

Amazing property.

I love this hotel, now it’s my favorite! I come back again…..

The room was very clean, the beds were comfortable. The staff was always very friendly and treated us courteously.

Exceptional

Somewhat clean. Staff at the pool were not kind to us

PRICE

PRICE

Everything - one of the best resorts I've ever stayed at. Has everything you need. You will not be disappointed Not applicable

Everything - one of the best resorts I've ever stayed at. Has everything you need. You will not be disappointed Not applicable

Very good

This Hotel was stunning- the room beautiful - the restaurants above board. It feels posh and family oriented mainly but relaxing.

yes

Pool area is great the fast lazy river is a lot of fun. The atrium all the plants everything is pristine inside Not much to do at night

Everything is beautiful

Pool area is great the fast lazy river is a lot of fun. The atrium all the plants everything is pristine inside Not much to do at night

Everything is beautiful

There should be water station

This is a great hotel. You can smell the nice, clean, fresh, relax scent once you get to the lobby, I love that feeling. Staff always very nice and attentive. The atrium, restaurants, shops and water park are amazing. Very spacious and there’s always things to do during your stay. Highly recommended!

We had a great time at this resort. The pools were fantastic and the walkways throughout the middle were so pretty and our toddler loved it! The rooms were clean, spacious, and the AC worked great. The staff was top notch - so helpful and nice!!

The best hotel experience ever .

Exceptional

Highly recommend

Every thing The rooms

Every thing The rooms

Beautiful! Staff was courteous, accessible to Disney Springs and much more. Would definitely stay again.

Todo perfecto

Yes

Excellent

Beautifully decorated Restaurants and bars were disjointed

Exceptional

Beautifully decorated Restaurants and bars were disjointed

Exceptional

Awesome stay. Awesome restaurants.

Awesome resort

Exceptional

Wonderful experience! Highly recommend. The only downside is they ask for an upfront $150 downpayment fee which is returned to you at check out. Besides that, everything was perfect.

Loved this hotel. Very friendly staff and very clean! Kid friendly! I think this is the most comfortable place i have ever stayed.

The hotel was very clean. There was a lot of great kids activities. The water was pretty warm.

Everything was just perfect!! Truly a great experience

Room-Comfortable My Dining Experience at the Steakhouse the Hostess Paula- was rude and seated other guest while I waited.

Was a wonderful place to stay in and enjoy the company of loved ones. From the beautiful smells, to the wonderful sights and the cleanliness of the hotel room. I would recommend this hotel to anyone.

The property is HUGE, but in the best way. There’s always something to explore from the indoor gardens and waterfalls to the restaurants and little hidden corners that make you forget you’re even inside a hotel. The staff was warm and welcoming throughout the entire stay, and the overall cleanliness and service really stood out. What I loved most is that you truly don’t need to leave the resort. Between the pools, dining options, and overall atmosphere, it’s perfect for families, couples, or even a relaxing getaway. That being said, just something to keep in mind everything inside the resort can add up quickly (parking, food, extras), so it’s definitely more of a luxury experience. Overall, it’s a stunning, one-of-a-kind resort that delivers a memorable stay. I would absolutely come back especially for a special trip or to enjoy everything the property has to offer without ever leaving.

This was a great spot for a Valentine Weekend. Super Romantic. Go with a balcony facing the indoor courtyard. The light show in the evening is nice

todo bien londo y espectacular excepto el aire acondicionado de la habitación q no enfriaba bien

Muy lindo el hotel, el agua del river estaba muy fria. Todo lo demas me gusto

The rooms were very nice and it felt like a all-inclusive resort inside. We also did the couples spa which was super relaxing. For already paying a nice price for the room, they nickel and dime you every way they can inside too. The restaurants were pretty expensive, the food was fine. The worst was the more cafe/market, we spent 50$ for cheap breakfast food and two bad coffees. It was horrible in both being over priced and taste. The stores inside were all WAY over priced as well SPF was 35$.

Es hotel extraordinario, sus interiores son increíbles, sus paisajes son fantásticos, la atención del personal es maravillosa, es nuestra segunda vez y siempre terminamos encantados del hotel, una excelente elección para unos dias de vacaciones

Everything is perfect . Everything is perfect, the staff is amazing, the food in the restaurants are fantastic, the cleaning is great, the rooms are super comfortable, the pools are super clean and really good.

I have no complain was there with my family for 3 nights everything was amazing food is amazing but pricy

Muy buen servicio desde la llegada hasta la hora de irnos lo recomiendo 100%

Bring your own water bottles. A bottle of water cost $5. Everything is expensive on property. Except the coffee. That was normal priced.

we really enjoyed eating on the Moor Sailboat restaurant overlooking the water during sunset hour. The beds could have been a bit more comfortable .

This is an amazing hotel with amazing amenities, clean rooms and a great staff and common areas. I give my stay a 10 out of 10.

My wife and I love this place we decided to go for our anniversary and we stayed there for two days it was amazing place you feel like you’re in paradise whatever I said you have to be there to see.clean rooms the stuff is so helpful.

Great place.

Beautiful property. So fun to walk around and see all the sites inside. Not the hotel’s fault but the pool was packed with people so we went inside

They charged more for valet then listed

M

very good

Everything about this place was wonderful . To the water

Only issue I had and will address is they were doing construction right next door to my room and it started at 6am. But the manager and staff were super accommodating and understanding. Also they should have more staff working in the pool area. This poor girl was working by herself and did an amazing job catering to the whole pool/water park area.

Everything was excellent

We

Location was great! Also has a waterpark that is included with your stay! We spent over 10 hours at it with a 8 and 9 year old.

Clean room great staff by the pool

Everything is perfect. Highly recommended it.

Awesome

The property is beautiful, good amenities and has great staff The only thing that we didn’t like was the many people in the pool if you want take a free lounge chair you has to be in the pool area at 8:00AM

There were Spring/Easter activities available for the kids

The water of the pool was freezing, to many people no chairs available.

Very very nice. Staff were very helpful just an over all great experience.

This property was absolutely beautiful. I am looking forward to our next visit.

Beautiful facility

Unfortunately, it took them 4 days to clean our room. I think they are trying to save on Labor and towels. Big miss on their part.

The water park and the property in general was grand and very well maintained The beds and pillows did not meet expectation for such an expensive property. There could also be more options for meals.

Very nice!

Great love to come

We loved our stay! Hotel is gorgeous, rooms were very clean, staff was amazing, food was great. Pool was very fun for the kids they had a blast. Definitely a great family friendly vacation.

We loved it hear, the staff are outstanding and there is so much to do… the room was great and the food was excellent.

Very fun for Christmas holidays

We will be back soon.

Very impressed.

If you visiting the Disney Parks, this is the best hotel to stay at, close to all parks

Stay was amazing. Everything was great no complaints at all.

Great stay, but wish there was a nice walking trail outside. It was a beautiful morning for a walk, and did not want to get in the car to find a walking trail. Otherwise, loved our stay.

Everything was so AMaZING. The pool enteintment was amazing.

Amazing experience all around!

Awesome experience

Wonderful property. Close to a lot of activities. Very friendly and helpful stuff

Love coming here every year

Everything was amazing

Clean, amazing staff, great drinks, and enjoyed dinner onsite.

Excellent service

Great experience wife loved the surprise for our wedding anniversary. Great places to eat and have some fun.

Had a great weekend - great place, great food, great experience

Good

Good

Best hotel ever

Very clean. Staff was amazing.

This is one of our favorite hotels to stay at but we called prior to ensure at least one pool was heated, due to the colder weather we had, and none of them were, unlike what we were told. The pools were too cold for many guests to use. The hotel was tremendously understaffed in the pool area making it extremely difficult to get food/drinks. People not being able to use all of the pools may have added to the bottleneck in service. We also had people sitting in our reserved lounge chairs as they don't have a good enough reservation method to identify which seats are reserved as most all are numbered. They have a towel stating 'reserved' but the writing is so small I can understand why the group who took our seats was confused. It just made everyone uncomfortable having to ask them to leave as they had already settled into the seats. Other than the pool area, it would be great if more of the restaurant bars and seating were open outside of dining hours so we could grab drinks or bar food indoors. The rooms were great, very clean and well stocked. The staff was extremely friendly and helpful. The food in the breakfast buffet was great as well as in the pool area once it finally came. It would be great if they had a buzzer system as there was no way to tell your food is ready to be picked up. The gardens were meticulously kept and they had fun activities for the kids. Many great things going for the hotel but we were there to enjoy the sun and pools and weren't able to.

This is a great place to stay and spend a good time with your family and friends.

Overall beautiful and amazing however the women’s bathroom in the water park had multiple stalls with doors that wouldn’t lock (the locking mechanism was too short, misaligned etc), the paper towel dispenser cover was hanging off, and the waste receptacles in the stalls for feminine hygiene products didn’t have bottoms so there were pads on the floors of multiple stalls. Other than the women’s bathroom, everything else was beautiful and clean.

Room was very clean and hotel smelled so good. Staff was very friendly and helpful.

Love this property! I would recommend finding out what convention schedule is. Music was ridiculously loud and terrible for private event. The convebtion goers were drinking heavy and rude.

Clean room, nice staff, restaurant our waiter Ron was very nice

The hotel was very clean, beautiful, and had a great atmosphere with plenty to see and do. The property itself was well maintained and offered a lot of interesting sights and activities. My only suggestion would be for the restaurants to operate on a more consistent and convenient schedule so guests have better opportunities to enjoy them. Overall, it was a pleasant stay.

Great hotel and staff

Large convention hotel. Nice amenities (pool we used) pricey with lots of charges ( not exclusive to this property). Was charged for “premium” WiFi which I didn’t sign up for… or use. Overall a nice product

Did not use

The property is very clean and smells great. However, a couple of restaurants—such as Tacos & Tequila and Moors—either opened late or had very limited dining hours. The dine-in movie is only scheduled once at 5:30 PM, which is the only opportunity to see it. Other restaurants that were advertised as open were sometimes closed. Although an amenities fee is charged, there isn’t much opportunity to fully enjoy or use the amenities due to the restricted operating times.That said, the crocodiles, the Easter decorations, and the overall ambiance are definitely eye-catching and add a nice touch to the property. 🐊🌸.

Staff is amazing, room is up to standards, they are a clean big resort. Amazing experience for the family and as a group of friends.

Cool

Beautiful and clean

Clean, large

Was beautiful great restaurants and amenities. Will definitely be back

Un hotel maravilloso 10/10

The staff is the best part of this resort.

Great stay… beautiful holiday decorations! 🎄🎅✝️

Yes

Clean room

Clean room, staff were excellent! Restaurant selection was great!!!

Great pools

Great pools

El hotel es muy bonito, una atención excelente, súper limpio, restaurantes, heladería con buena ubicación a solo 15 minutos de Disney Spring

El hotel es muy bonito, una atención excelente, súper limpio, restaurantes, heladería con buena ubicación a solo 15 minutos de Disney Spring

Beautiful amenities.

Beautiful amenities.

Hotel was clean, the view from the balcony was stunning!

Rooms were clean, staff was friendly and restaurants were very good.

Good

The room was clean, staff was very friendly, amenities were great. The hotel was beautiful! Will definitely stay again

Perfect

Courteous staff

Enjoyed our stay

Hotel is huge. You can get lost. They need better way of letting you where to go better signs.

Not run well. Construction during presidents week they said was their slow season. Seemed to be one issue after another. Traveled with my family and my kids were excited to use the slides which weren’t working majority of trip. Had to argue to get daily resort fee refunded. Would never go back. Restaurants were pricey but food and service in restaurants only were great!

Amazing hotel

Clean and quiet

Top class resort with beautiful, well-appointed rooms and Florida environment throughout. Valet park and you stay there to enjoy the restaurants, bars, pools, waterpark and shops.

Amazing! just the perfect place for kids, family and groups. The entire facility was very clean and staff members were super friendly.

All is so beautiful

So nice!

clean room, nice resort with covered atrium with assorted plants and waterfalls and fountains

I love this hotel! Whenever we are in Orlando this is where we stay! There’s no need to leave !

Very bad experience. I will never go back.

Great hotel all around

Yes the room was very clean and the staff are very friendly

I think there’s a lot of really really good things to do here if you’re looking for an all-inclusive hotel specially in Florida I would choose this hotel. That’s very family friendly.

Nos encanto el hotel. Todo muy bonito decorado. Tenía muchas actividades para realizar dentro del hotel con los niños. Las habitaciones estaban súper limpias. A la verdad una experiencia que vale la pena volver a repetir.

I understand this is an expensive hotel and I have stayed at places that are over $1k per night but charging $450 a night and $40 for parking which was disclosed and I had no issue with was fine. But then to nickle and dime we with a $45 per day resort fee is just stupid and not what I would come to expect from a "high end" hotel. Pick a lane either be a expensive hotel or rack up fees that you arent going to let people know about in the beginning dont be so shady and do both. I really wanted to say I liked the hotel but this leaves such a bad taste in my mouth that I would never feel comfortable coming here again or ever recommding this place to anyone.

Everything and everyone were great

Yes room was great good view

Wonderful resort! We stayed there for a couple of days for new year and we had a lot of fun especially my kids.

Clean and entertaining

Way too many people. Waited to check in >30 minutes. I didn’t realize I was going to Disney Jr. the ICE show was interesting but a giant fail in terms of $ and time. The absolute best thing was the Cobb Salad at the Sports Bar. I can still taste how great it was.Having to,wait in line for everything, even breakfast. Room never got made (not their fault, there weren’t enough staff). We did get towels and water from friendly cleaning staff. They were overwhelmed. Too big, just too big for me.

Loved it! It’s an awesome hotel

Bello todo

Great

Like it for a day or two, gets crowded and it enough food options

Stunning

Ok

The room was lovely, clean and the views were spectacular.

It was beyond my expectstions, great amenities, u highly recommend it

Very clean, courteous staff however elevators were slow and they need more of them for the amount of people the hotel holds.

Amazing!!!

The room was spotless the staff was courteous except the cleaning lady.

Amazing

Food was great, friendly staff and the room was clean and comfortable.

Another nice stay at Gaylord Palms. The Christmas holiday is always a great time to visit. Renovations definitely made a difference. The breakfast buffet and Old Hickory Steakhouse were a hit but MOOR was a little hit or miss this time around. Wreckers Sports Bar had good food and plenty of TVs to watch football. Tons of stuff to do on site in addition to the annual ICE event. The holiThe holiday themed escape room was a nice touch this year. Always enjoy the pools and other water areas (though the kids area was closed which would have been nice to know so did ahead of time). Did not go off property for this trip but it's obviously easy to do so if you want to get to the surrounding theme parks.

Too much expectations and not satisfied

Fuimos al Gaylord Palms Resort & Convention Center en Navidad y fue una experiencia espectacular para todas las edades, especialmente con niños; el hotel es hermosísimo, parece un show constante, el servicio es excelente, las habitaciones cómodas, la comida muy rica y con muchísimas opciones para todos los presupuestos; la piscina es preciosa, no pudimos disfrutar el parque de agua porque en esta época está cerrado, pero se ve ideal para el verano en Florida; me voy muy contenta, lo recomiendo totalmente y es un lugar que, sin duda, hay que vivir al menos una vez en la vida.

Muy buena atención, limpieza extrema, pase un tiempo muy grato

It was so beautiful, family friendly, excellent service.

Check-in waited about 40 mins. Room service line wasn’t available when I call.

Yes. The young lady who checked us in was courteous and professional. The wait staff(Lynette and Adrian)at the Hickory Steakhouse were phenomenal. Waiter Omar at the dinner buffet was great and made sure we were taken care of. The Spa professionals were amazing(Lia, Sue, Katy, Laura, Chris and Annette). First time at this resort. Great experience!

We had a great time!

The breakfast was fresh and the food was excellent. I was also impressed with the buffet selection. The staff were friendly and professional during all our dining experiences at the Gaylord Palms hotel and conference center.

Very nice place and Amenities but not enough for 5 stars. But good overall for families

It was honestly disappointing. Our stay had a lot of hiccups. It took valet 30 minutes to get our car, causing us to be late to our destination. We got locked out of our room because the batteries need to be replaced on our door, something that should’ve been handle before a client checks in. Most of the staff was friendly and we appreciate the attempt at being a more traditional resort, however there was no follow through. There were many apologies from staff yet no action taken.

The hotel was great. I was charged twice for this stay that what upsetting me i paid through expedia, and when I got to the hotel, they charged me again $622.95

Absolutely beautiful! Food was simply amazing!

Clean rooms and plenty to do

Great hotel! Only thing needed is wheel chairs for emergency purposes

It was absolutely perfect.

Good and excellent places,all peoples are friendly.

Beautiful hotel! Great staff! Perfect stay

Amenities

Everything good

Clean rooms, staff was friendly, amazing restaurants, entertainment such as light show and circus show was top notch.

Visiting the Gaylord Palms is nothing short of extraordinary. Every activity and corner of the premises exceeded our highest expectations—truly a high-end experience. It’s not just a place; it’s a world of safe, convenient, and secure entertainment that’s genuinely captivating. Especially at Christmas, the atmosphere is pure magic. And the restaurants—beyond incredible, each one surpassing the next. It’s a must-visit destination!

Excellent

I had an excellent experience at Gaylord Palms and absolutely loved the hotel. The room was incredible, and the view overlooking the shows made it even more special. Old Hickory Steakhouse was truly out of this world—an unforgettable dining experience. A special thank-you to Carlos at the front desk for going above and beyond to get us the most beautiful room. Hands down, our best Christmas ever!

The scent in the hotel was great

The room was perfect and we always enjoy our stay at the Gaylord Palms. Especially for ICE!

Yes,beautiful room

The place is way to crowded. Lots of non guest people waking everywhere in the hotel. Pool crowded, hot tub full of kids. $40 parking plus $60 resort fee. Really not worth it . Not what I expected . Everything has a huge line for it ,

We LOVE The Gaylord. Always our favorite place to stay!

Every thing was wonderful

The resort is very well done and all the holiday touches were magical.

Nice Hotel

Everything there is wonderful: the rooms, the food, the pool, the spa. Came for some rest and relaxation - it was the perfect venue.

Everything was to our liking

Very good

Great place. Always great

Well worth the $$. Beautiful atrium area with so many displays. Fun for all ages. Great room. Pricy restaurants but great food. Loved the Pomp & Cirque show. Plenty of activities included with the room

We had such a great experience. This is our second stay and this time around we opted to get a room with the atrium view. It was beautiful and the tree with light show made our experience even more memorable.

Yes

We arrived early and got fast room but had to change it 4 times due to bad smell. We didn’t get information about hotel, took long time, and the only room we could smell to help with the smell is balcony so there will be fresh air to the room. Nice view but freezing and load music from shows entered the room and disturbed till 22:00 every night. Horrible experience

Angie made our check-in such a good experience! The rooms are impeccably clean and the smell of new furniture is making everything amazing. The AdventHealth group did something for us that we will remember our entire life! Thank you, thank you, thank you Gaylord staff! Thank you Marriott!

lo maximo 100% recomendado

The hotel is excellent place to stay with family and friends, the service the food the staff are amazing we really enjoy so much . Thank you 🙏

Everything was amazing, super clean a lot of activities for the kids especially now in Christmas

Always a good time staying there.

Staff

Our stay was AMAZING! The ground are beautiful, the amenities, just everything was exceptional about the stay and plan to visit Gaylord again in the future!

Hotel is amazing. However, I was informed by front desk I would not obtain Marriott member points because I didn’t book through Marriott.

Everything was good, we enjoyed our stay.

A special shout-out to Luu, our waiter, who truly elevated our dining experience. His warm personality, professionalism, and genuine care made us feel welcomed and well taken care of. He checked on us often, offered great recommendations, and made the meal memorable. I also want to highlight the Cuban chef who prepared one of the best meals I’ve had at a resort. The flavors were authentic, beautifully presented, and clearly made with passion. It’s rare to find such high-quality cuisine inside a large resort, but this chef absolutely delivered. The resort itself is stunning — from the lush atrium to the clean, comfortable rooms and the amazing water-park area. Every corner feels thoughtfully designed and perfectly maintained. Overall, Gaylord Palms exceeded my expectations. If you’re looking for top-tier service, incredible dining, and an atmosphere that truly feels like a getaway, this is the place. I highly recommend it and will definitely be returning.

Super nice hotel

All of the above !

Beautiful place, rooms needs better towels and toilet paper was the lowest quality.

When I arrived I was created promptly by the valet, they were great. I told them I wanted to wait to get my stuff out till I was checked in went to check in waited almost 20 minutes, meanwhile someone also cut in front of me when the lady finally was available. I left went to grab my stuff came back for 2nd attempt at check in, things ran more smoothly second time. It was close to 5 all the restaurants seemed to still be closed, one had private party. Decided to do room service which was good. They had a musical performance that was going on almost close to 9pm for any early sleepers. Overall beautiful place not worth the money.

Está bien pra una estadía corta

Staff

Always a good stay. Clean. Lots to do. Accommodating.

No chairs available on the pool area unless you pay 60 dollars for each one. Very uncomfortable situation

Staff helpful and kind

Amazing staff and service and the place was amazing

A beautiful property with something to do for everyone

Many activities for kids. Waterpark was fun and the slides very entertaining. I’d love to go again with my kid

Love everything!

Everything was grate as always we stay here. Food is amazing in Moor, and service excellent.

Hotel hosted a very political conference with extreme opinions (Moms of Liberty) — friends and I will not be back.

We often stay at the Gaylord because it offers activities for the whole family. My 8 year old likes the kid’s pool, and my husband and 13 year old son like the Flow Rider. So imagine our disappointment when we got there and found out that both the kid’s pool and the Flow Rider were under renovation. Why close both attractions together? They should have some kind of disclaimer for these situations because had we known that, we wouldn’t have booked this hotel.

Perfect

The property is beautifully kept. Check in was an easy process and everyone was extremely nice. We love the Gaylord and will always be a favorite

Very interesting with the gators etc.

Good overall

Great place.

Luxurious room!

Beautifully renovated rooms, super spacious, clean and comfortable beds. The lobby is an experience of its own! Lush greenery, waterfalls, gators! Great dining experience and outstanding customer service.

Super nice stuff, nice place

Nice weekend getaway with the family. Enjoyed the day at the pool and walked around the resort. Only complaint was that the surfing attraction and kiddie playground were under renovation during the time of our visit. Definitely recommend to couples wanting a weekend getaway with or without the kids!

Also the self parking is too far from the lovy ;with the same expensive price that valet parking.

Food at Socio restaurant needs improvement.

I've been here 4 times already and can't get enough of the convenience for a family, not to mention the huge Florida theme atrium

Beautiful hotel , little disappointed parts of the water were closed but that happens.

Outstanding and very personable customer experience !!!

no kids activities except for one gaint water slides. rest of them are closed for construction and had to leave a day early since it was boring for the kids

We had a great experience at the hotel. We loved everything and would stay again.

Beautiful property with many wonderful amenities; great dining & shopping options. Definitely download the app to get around the property.

lovely enviroment

Such a great experience!

Great

Amazing!

Great place

I rented because of the water park witch was closed when we get there the amenities they offer online is not able when you gets there

The Gaylord Palms in Orlando is one of my favorite resorts to stay at while in Orlando. The rooms are always clean and the staff is always genuinely kind. Food options are awesome although most shut down rather early. The property at the holiday season is just, memorable with the decor.

Service is excellent , clean and fun .

Always a fan fav!

Clean room, the pool/ water park

Beautiful property very clean. Love the waterpark and restaurants. The whole resort was amazing.!!

Very good but they ask you for a deposit that supposedly means if you consume something or something breaks, they take it from there. Well, it means that in the end the deposit is not returned because the pool and parking are not included. They charge it from the deposit, something they don't tell you about the pool that is not included.

Gaylord Palms offers a different experience all together. Whether you're there for business or with your family, you will have a wonderful time. They are also located centrically offering easy access to theme parks and outlets. Love staying here!

Everything was perfect

Amazing Hotel!!!

Very nice clean ,family friendly atmosphere ,loved that there are designated areas away from the resort for smokers,I hate the smell of cigarette and vapes so I was very happy that my kids and I didn’t have to deal with the unpleasant smell of cigarettes or marijuana ,the resort has a variety of store and restaurant ,very pricey but if you go well prepared you don’t have to spend lots of money in there ,also outside the resort there are multiple restaurants and it is very close to Disney Springs .My family and I loved the experience.

we had a great time

Love this resort is amazing for familys

Overall fantastic place!

Excellent

The pool needs to be cleaned, there was a lot of green algae/mold on the hotel pool and a lot of tiles were cracked - possibly access the water park for the kids - the kids area is VERY heavily oxided

The only comment would be that we would have liked a few less expensive food options on property

Gaylord Palms Resort is simply one of a kind—an experience that’s hard to put into words. The pools and water park were a dream come true for my girls, keeping them happily entertained all day. The dining was just as impressive, with fantastic options that made every meal a treat. A truly magical family getaway that we can’t wait to relive!

I would not give my vehicle to Valet this hotel. They have scratched my vehicle and I didn’t realize it till I came back home! It’s such a shame!

Excellent for families

Our stay as a family was extraordinary

Excelent property

I loved the water park and the entrance. I loved every thing inside ..all open space with AC was amazing and live alegators .felt like I was at Everglades

Great place to stay with your family! Beautiful Resort

Good

Very cool place! We look forward to going again!

I love this property, I’ll be returning soon!

Wonderful!!

Excellent service and installations

Stunning and exceptional. Massive hotel with gorgeous garden atrium for an ejoyable discovery stroll, with alligators, turtles and coi fish to see as well. A mid sized waterpark with a lazy river that kept the kids happy. Impeccably clean and courteous staff. Only negatives for us were slow elevators, a non- functioning bathroom vent fan, and steep priced food.

My favorite resort all time .

La comida muy costosa

$52 a day for using a valet without even having the staff move your car is ridiculous. Also the $45 a day resort fee is pretty expensive as well. Equals out to and additional $97 a day just to park and be present on site, not including the stay itself.

Amazing hotel and great experience! The water park was perfect and the location is close to everything.

Very nice hotel for a weekend with kids!!

very good

Great place

What an awesome place to enjoy as a family!

Parking too expensive

Very nice hotel, loved the pool area and many options for dining. Will definitely be back again and again!

Great place to go relax in the water park with the family

We loved it when we come back again soon

Amazing family vacations

Walkable space, water park pool area excellent great choice for kids, in other hand parking fee to high.

Very excellent atmosphere and services, restaurants, pools and the room view.

This property was beautiful very well kept

Its a beautiful resort. Luxurious and at the same time great for children. My kids 5 and 10 year olds loved the waterpark and pools, they had a blast. The hotel is super clean and staff is super friendly.

* No microwave in the room and the Market is the only place on the property that has the one microwave, but it closes at 10p! My daughter got sick and needed some tea but I couldn’t get hot water. * Outdoor bar closes so early, doesn’t encourage anyone to stay late and hang out past dinnertime * Not enough servers at the pool; and they don’t come around at pool very often, even forgot our orders/requests more than twice. * Ran out of Icee for kids at the pool at 12p on Sat, the busiest day * Not allergy friendly - Diff ingredients of the same food at the pool and the one kid-friendly restaurant, Wreckers * No activities during week for kids to enjoy * Slides/river closes early * Never enough cups at water station at the pool * Vending machines in our tower were out of order so had to walk all around trying to find something cold to drink * Wreckers food takes so long to come out. We were there late at 10p and it wasn’t even crowded but food still took long to come out.

Excellent place

The hotel was amazing

This is a great property with lots to do for the adults and kids. Awesome experience!!!!

It was aesthetically pleasing. Very beautiful, nice shops and restaurants.

Took my nieces and nephews here for the weekend and they had the time of their lives. Gaylord's Palm Resort was an amazinf experience

Everyone was super friendly and just a great experience overall

Great

Loved the garden!

Very nice! Atrium is gorgeous and a host to many tropical plants and alligators! There are so many species of palm trees and sub tropical plants inside the atrium which is a sight to see, it’s huge! Highly recommended, very nice experience.

Kids will love it aswell as adults

We truly enjoyed the the experience and customer service. One of the biggest take aways was how safe I felt having my children there and they also loved that they were able to play soccer. I look forward to my next stay with my family.

Fish Alligators and garden

The entire building appears to be mostly renovated and looks great. The problem is its too loud and too crowded plus they nickel and dime you every chance you get. $45 for resort fee, $52 for valet parking ($40 something for self-parking), $45 per person to reserve a chair at the pool. They had multiple events and weddings happening simultaneously and their was a long line for everything - coffee, food, pool, etc. The wedding was held in the atrium and was so LOUD it could be heard non-stop in the rooms. It was disturbingly loud. I won't stay here again. Not a good value for the money when al is said and done.

Goog

The resort was great and very kid friendly. There is so much to do without having to leave. This is truly a one stop shop and worth the stay. We are already planning to return. 10/10. The pictures don’t do it justice of how gorgeous it actually is.

The entire property was amazing. Why do you need to go to Disney when you’re staying at the Gaylord Palms? 10/10.

Beautiful hotel but extremely busy. We counted at least 5 groups hosting their meetings & events. This is definitely on the expensive side.

Literally amazing. Stayed here as a staycation with the kids and I feel like I was on vacation somewhere other than Florida. Worth the money for this beautiful hotel.

Parking garage a little far and should be complementary

Gorgeous, super clean, accommodating, convenient, pools were great, rooms were spacious & super nice!! Absolutely loved our stay!! I could go on and on!! Only negative thing…Pepsi products, not Coca Cola

Restaurants were closed. Forced to eat sub par food that was overpriced.

We liked it.

Great place. I keep coming back

Great place

Good stay

Great hotel

Great

Great for a Staycation for a family with kids.

Truely amazing service! Everyone was so friendly and accommodating. The resort has everything you could possibly need. The food was amazing as well as the pool and waterpark. One of my favorite places to stay.

Good

Lovely property within small uber or share ride distance to all the Disney parks. Early enough in the season to not be overwhelmed with crowds but no enforced quiet times and atrium facing rooms get the full blast of kids wheeling around and screaming until 2 a.m. it’s a resort so be prepared to pay a premium for everything. Lots of cheaper delivery options but no delivery to rooms. Pool area clean with good spaces for adults and kids. If you’re not aware of Florida water bring plenty of bottled water, even for brushing teeth.

Best hotel ever