Super 8 by Wyndham Kingwood Houston North
About Super 8 by Wyndham Kingwood Houston North
Super 8 by Wyndham Kingwood Houston North is located in Kingwood, 23 miles from Cynthia Woods Mitchell Pavilion and 24 miles from Minute Maid Park. Featuring a garden, this 3-star hotel has air-conditioned rooms with a private bathroom. The property has a 24-hour front desk as well as free WiFi. All rooms in the hotel are equipped with a TV and a hairdryer. A continental breakfast is available at Super 8 by Wyndham Kingwood Houston North. Discovery Green Park is 24 miles from the accommodation, while George R. Brown Convention Center is 24 miles from the property. George Bush Intercontinental Airport is 7.5 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Express check-in / check-out
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel reviews are mixed, with some guests expressing satisfaction with the cleanliness, comfort, and location of the hotel, while others report issues with dirty rooms, stained sheets, and poor customer service. Many guests appreciate the convenience of the hotel's location and the affordability of the rooms.
- Convenient location
- Affordable rooms
- Dirty rooms and stained sheets
- Poor customer service
- 5/5
Hospitality was Wonderful, thank you !
- 3/5
The hotel was nice itself. However, our room did have mold in the shower and we had roaches.
- 5/5
Clean and safe Na
- 1/5
Desde que entré al hotel todo se miraba sucio y la habitación estaba sucia el baño tenía mucho moho como si no lo hubiera limpiado por mucho tiempo y la cama al levantar la cobija salió un animal tuve una terrible experiencia
- 4.5/5
Superb
- 1.5/5
It was quiet and rare was reasonable Bed and pillows were lousy - room smelled funky like mildew- TV didn’t work
- 4.5/5
Superb
- 5/5
I have had a great stay thus far
- 5/5
It was very clean and I felt safe. Na
- 5/5
It was very clean and I felt safe. Na
- 2.5/5
Passable
- 0.5/5
There was mold (black mold), the front desk almost never answers the phone or are present at the counter, I exterminated several spiders and other critters, stains and tears on furniture, mold and moisture smell, poor working shower doors, bad AC. I need my money back it is so bad. EVERYTHING.
- 0.5/5
There was mold (black mold), the front desk almost never answers the phone or are present at the counter, I exterminated several spiders and other critters, stains and tears on furniture, mold and moisture smell, poor working shower doors, bad AC. I need my money back it is so bad. EVERYTHING.
- 4/5
Very good
- 3/5
There were only 2 towels in our room, no iron or ironing board. There was no creamer for the coffee and the front desk did not have e any.
- 0.5/5
Nothing How y'all charging people 50 dollars for deposit. No other hotels will never do that bullshit.
- 5/5
Exceptional
- 0.5/5
Nothing How y'all charging people 50 dollars for deposit. No other hotels will never do that bullshit.
- 5/5
Clean and safe Na
- 5/5
Clean and safe Na
- 4/5
Very good
- 2/5
The outside appearance The rooms are not well taken care of
- 3/5
The outside appearance The cleanliness wasn’t to my overall satisfaction.
- 3/5
The outside appearance The cleanliness wasn’t to my overall satisfaction.
- 2/5
The outside appearance The rooms are not well taken care of
- 5/5
Exceptional
- 5/5
fine
- 2/5
Literally had to argue with staff to get an extra blanket at 9:30pm. Would not provide extra towels unless old ones were turned in.
- 2.5/5
Passable
- 1/5
The first room i was given had something similar to blood on the floor. The second room smelled stale. The toilet was covered with hair and the floor was sticky. The coffee machine in the lobby never worked in the 4 days we were there.
- 1/5
Me and my husband always stay here. Even though they now is already. They still give us a hard time and we never destroy the rooms. The front desk lady, I’m guessing she’s new. She’s very rude. I booked with my points. I’m a gold member but they don’t honer that here. They wouldn’t even let me check in early or check out late at 12. Mind you check out is at 11. You would think being a gold member you would get that option for free. Hotel lobby and halls smell. Breakfast is no good. Milk is sometimes spoiled. They never have anything new. Same stuff. Waffles, syrup, juice and two options of cereal. Coffee machine doesn’t work. They haven’t had butter for the waffles for a month now. Housekeeping comes knocking at the door 8am to ask if we want service. Way too early. I work over nights and need my sleep. Overall this experience was not great especially with the new front desk lady being very rude.
- 4/5
but problems with telephone did not phones still haven't replace w on Front desk is very difficult to understand needs better communication hard to understand
- 5/5
The hotel was very clean and the beds were comfortable. We only stayed for one night. It had everything we needed to comfortably get some sleep.
- 3/5
Parking was good. Staff ok. Breakfast still had a little over an hour for breakfast. No milk. No waffles had to ask for more waffle batter that was like pulling teeth. No coffee one staff came and got the coffee going. So if you want a good breakfast to start your day. Don't count on getting there
- 2/5
The rooms themselves were ok, but the shower head appeared to have mold, which was unpleasant and raised cleanliness concerns.
- 1/5
Rooms were dirty. Floors were sticky, there was hair all over the sheets. Two other families we know that also stayed moved rooms twice due to cleanliness before reluctantly settling in for the night.
- 5/5
Close to the ball fields we played at Maybe more options for breakfast
- 5/5
Close to the ball fields we played at Maybe more options for breakfast
- 3/5
Overall, everything was more or less okay, but cleanliness needs to be improved, as there were cockroaches in the room. This is the third time I’ve stayed at this hotel, and there are always cleanliness issues that need improvement, especially in the bathrooms, which have not been clean on any of the three occasions.
- 2/5
very good
- 0.5/5
Not a single thing. The room was filthy and stunk terribly and the bed had bugs that were visible and crawling on the cover sheet.
- 0.5/5
The room was filthy and stunk terribly and the bed had bugs that were visible and crawling on the cover sheet.
- 5/5
Basic breakfast like waffles, cold cereals, juice, and coffee, but it was decent.
- 4/5
- 3.5/5
Bed Breakfast
- 3.5/5
Breakfast
- 4/5
Poor breakfast, hard to call it a breakfast.
- 5/5
Need different food allergy to waffles and syrup
- 5/5
Exceptional
- 2/5
Our fridge didn’t really work, the staff barely spoke to us, the room had this nasty smell that wasn’t mildew but dirty unwashed. The elevator button only works sometimes and the gym wasn’t available. The staff however was nice enough to store our ice cream.
- 0.5/5
location
- 3/5
Location, Price. Small Breakfast.
- 3/5
Small Breakfast.
- 5/5
4 stay
- 5/5
EVERYTHING ?
- 5/5
Clean and nice to stay
- 5/5
I like it
- 5/5
EVERYTHING
- 5/5
Me and my husband love staying here. A quiet hotel. And housekeeping does a great job cleaning the rooms. They could upgrade the breakfast. All they have is two kinds of cereal, a waffle maker, syrup, a juice machine and coffee. Some fruits or even toast would be great. Other than that we always enjoy our stay.
- 3/5
We stayed here with a group of families. The rooms were clean and the hotel felt modern and well designed, which we appreciated. Unfortunately, staff interactions were often unfriendly and difficult, and at times it felt like we were treated differently because we booked a discounted rate through Expedia. Breakfast was very minimal with no real protein options. We hope guest communication, hospitality, and breakfast quality improve for future visitors.
- 1/5
Had some random guy knocking on door staff wouldn’t assist. Don’t know if he was under the influence or what but knocked at our door and the room next door. Rooms had a weird smell. A lot of weird things going on. Check tires when leaving. They had several nails throughout lot like someone just threw around.
- 4/5
Everything was good Wish had a swimming pool area Jacuzzi tub in room More tv channels Stopper for the tub
- 3/5
The breakfast menu was very very limited with no nutritious options. Gym was not opened and locked.
- 3/5
Extremely noisy AC when it first turns on, wakes up everyone in the room at 2 in the morning. Breakfast... what can I say? Their "breakfast" was waffles and old cereal - was hoping for something, anything, better
- 1/5
We stay for 4 days, 3 days out of 4 We needed to go the the lobby to complain about our room not being cleaned, their response was “oh, the problem is that we clean every 3 days” and we’re talking about the bed not being done, wet towels, etc. and lastly, there’s a sign that says “100 % smoke free facility “ and I also complained about the smell of weed along the hallway, we needed to extend our stay for another 4 days but we decided to go somewhere else. What a shame. NOT RECOMENDED
- 2.5/5
Room was not swept or mopped.
- 5/5
VERY CLEAN
- 5/5
clean and kind staff
- 5/5
Good
- 5/5
Good
- 5/5
Good job.
- 5/5
Good job.
- 3.5/5
My son was bitten by a roach in his neck. It was the only one we saw though.
- 2/5
Broken, lock on the door, burned up hair dryer, dirty sofa, sheets weren't clean
- 2/5
Broken, lock on the door, burned up hair dryer, dirty sofa, sheets weren't clean
- 5/5
Clean
- 5/5
Clean
- 5/5
Everything was very good.
- 5/5
Everything was very good.
- 5/5
Everything was great. Some guests were loud in the hallway but that is expected.
- 5/5
Everything was great. Some guests were loud in the hallway but that is expected.
- 4/5
Clean Breakfast was not available
- 5/5
Because I make plans to do things with friends it's one of my homes away from home nothing
- 0.5/5
The outside was quite nice and so was the lobby. That is all. Staff stole from me twice. Very overpriced for the cheap towels, soap, hair dryer, bedding, and even “free breakfast”. Extremely disappointed.
- 5/5
Very clean and organized. Also very safe for my kids to be in the area and there are plenty of restaurants to choose from The only thing I would say that would be better is having a gym and a pool. Otherwise I have no complaints whatsoever and I will be back soon
- 4/5
Price
- 4/5
Price
- 5/5
Very nice staff.
- 5/5
Very nice staff.
- 5/5
Nice and clean place
- 5/5
Nice and clean place
- 0.5/5
Close to where I needed to be Roaches, uncomfortable pillows and bed, breakfast was a joke, coffee was not good, no coffee in the room. Room was damp and smelled musty. Probably mold in the ac
- 1/5
staff is terrible...
- 1/5
staff is terrible...
- 1/5
The sheets and blanket had stains all over it, poop and toilet paper was keft in the toilet
- 1/5
The sheets and blanket had stains all over it, poop and toilet paper was keft in the toilet
- 5/5
Everything was graat
- 5/5
Everything was graat
- 5/5
Minor damage existed in my room and I killed a cockroach behind the toilet. Otherwise everything was fine.
- 5/5
Minor damage existed in my room and I killed a cockroach behind the toilet. Otherwise everything was fine.
- 2/5
Yes, the room did not smell good. You can smell the mold/mildew as soon as you walk in the room. The floors were dirty tllike they hadnt mopped. The shower edges has mold and the walls looked dirty like if someone threw food or simething to the walls. The siding on the walls were dirty as they where not wiped down at all. Luckliy i took pictures just in case.
- 2/5
Yes, the room did not smell good. You can smell the mold/mildew as soon as you walk in the room. The floors were dirty tllike they hadnt mopped. The shower edges has mold and the walls looked dirty like if someone threw food or simething to the walls. The siding on the walls were dirty as they where not wiped down at all. Luckliy i took pictures just in case.
- 3/5
The lady didn’t understand me and the room is what you get what you paid for. It’s good for one night
- 3/5
The lady didn’t understand me and the room is what you get what you paid for. It’s good for one night
- 5/5
Clean room, and hotel. Clean eating area. Quiet hotel.
- 5/5
Clean room, and hotel. Clean eating area. Quiet hotel.
- 1/5
Upon checking in, the first room we were given was already occupied with other people. The second room…rips in the couch, dust all over the ceiling, some mysterious red stuff on one of the pillows and a blue streak on another, one of the light covers is stuck on with painters tape, the floors were sticky in spots, the lamp shade was stained, the sprinkler was separated from the ceiling, and cockroaches in the bathroom (we counted 16 in total). Their “continental breakfast” consisted of corn flakes, Cheerios, or a waffle. But hey - the bed was comfortable at least. We were overall very disappointed with the quality of the room as it is a newer hotel (built in 2024) in a nicer area. Reviews on Booking and Expedia gave us hope; too bad we didn’t check Yelp before we checked in. Giving 1 star solely based on it being in a good area and the bed not being uncomfortable. Deducting the rest of the stars because, well, read all of the above.
- 1/5
Upon checking in, the first room we were given was already occupied with other people. The second room…rips in the couch, dust all over the ceiling, some mysterious red stuff on one of the pillows and a blue streak on another, one of the light covers is stuck on with painters tape, the floors were sticky in spots, the lamp shade was stained, the sprinkler was separated from the ceiling, and cockroaches in the bathroom (we counted 16 in total). Their “continental breakfast” consisted of corn flakes, Cheerios, or a waffle. But hey - the bed was comfortable at least. We were overall very disappointed with the quality of the room as it is a newer hotel (built in 2024) in a nicer area. Reviews on Booking and Expedia gave us hope; too bad we didn’t check Yelp before we checked in. Giving 1 star solely based on it being in a good area and the bed not being uncomfortable. Deducting the rest of the stars because, well, read all of the above.
- 5/5
Staff was friendly and always available.
- 5/5
Staff was friendly and always available.
- 2/5
- 2/5
- 5/5
Nice
- 5/5
Nice
- 2/5
When I check in and got to my room the smell of the fabuloso cleaner was so overwhelming I had to switch eoom went to second room same thing 3 room was tolerable.as far as breakfast goes you have 2 choices cerial or waffles would not recommend
- 2/5
When I check in and got to my room the smell of the fabuloso cleaner was so overwhelming I had to switch eoom went to second room same thing 3 room was tolerable.as far as breakfast goes you have 2 choices cerial or waffles would not recommend
- 5/5
Very friendly staff and great room plus breakfast!
- 5/5
Very friendly staff and great room plus breakfast!
- 4/5
Easy check-in, relaxed front desk staff, breakfast was ready by 6 but choice was slim and the coffee was classic 80's vending machine fare.
- 4/5
Easy check-in, relaxed front desk staff, breakfast was ready by 6 but choice was slim and the coffee was classic 80's vending machine fare.
- 5/5
Clean room for a reasonable price
- 5/5
Clean room for a reasonable price
- 5/5
The gentleman at the front desk was very nice. Room was clean.
- 5/5
The gentleman at the front desk was very nice. Room was clean.
- 3/5
There was plenty of parking and close to restaurants
- 3/5
There was plenty of parking and close to restaurants
- 1/5
Terrible, rude staff.
- 1/5
Terrible, rude staff.
- 1/5
I booked this hotel based on price, pictures and reviews. First of all, the pictures are very deceiving. And the reviews must be people they pay to stay in their hotel for good ratings. The check in guy, walks out barefooted. They give me a room that had filthy floors, I complain, they give me a different room, it reeked of weed. They give me a third room, it was filthy as well. And I killed a small roach on the desk. I went the bathroom and saw a large German roach sitting on the baseboard. I stayed in the room till traffic died down, and checked out. The baseboards looked like they had diarrhea on them. The bed frame was filthy, the couch cushions were disgusting and all broken down. The floors were dirty, the towels were dingy too. I felt so uncomfortable in that room that I couldn’t fathom sleeping there, so I left. I let the guy at the desk know I was leaving and they had roaches. He didn’t seem surprised and said he would let them know. Don’t be fooled by the new exterior. The floors in the room, were also coming unglued. You could feel them loose under your feet. This place is not fit for clean people to stay.
- 1/5
I booked this hotel based on price, pictures and reviews. First of all, the pictures are very deceiving. And the reviews must be people they pay to stay in their hotel for good ratings. The check in guy, walks out barefooted. They give me a room that had filthy floors, I complain, they give me a different room, it reeked of weed. They give me a third room, it was filthy as well. And I killed a small roach on the desk. I went the bathroom and saw a large German roach sitting on the baseboard. I stayed in the room till traffic died down, and checked out. The baseboards looked like they had diarrhea on them. The bed frame was filthy, the couch cushions were disgusting and all broken down. The floors were dirty, the towels were dingy too. I felt so uncomfortable in that room that I couldn’t fathom sleeping there, so I left. I let the guy at the desk know I was leaving and they had roaches. He didn’t seem surprised and said he would let them know. Don’t be fooled by the new exterior. The floors in the room, were also coming unglued. You could feel them loose under your feet. This place is not fit for clean people to stay.
- 5/5
I had visited the Whataburger restaurant on Northpark Drive in Kingwood, TX many times but didn't know about this hotel. The rate was great (less than $70 for one night) and I paid in advance. I wasn’t surprised the hotel had a sign stating there was a $50 deposit but when I checked in it was never mentioned. I don’t damage rooms so it was nice not having to deal with it. I needed to sort a lot of things that are in my vehicle so I was going to ask for a first floor room but they gave me one without me having to ask. The only negative was rooms didn’t open onto the parking lot which would have helped me. I didn’t use a luggage cart until I checked out and it really was just to save time because I had to drive to work. Also, it looked like a brand new hotel but the staff said they had been open for a few years. I definitely plan to stay here in the future.
- 5/5
I had visited the Whataburger restaurant on Northpark Drive in Kingwood, TX many times but didn't know about this hotel. The rate was great (less than $70 for one night) and I paid in advance. I wasn’t surprised the hotel had a sign stating there was a $50 deposit but when I checked in it was never mentioned. I don’t damage rooms so it was nice not having to deal with it. I needed to sort a lot of things that are in my vehicle so I was going to ask for a first floor room but they gave me one without me having to ask. The only negative was rooms didn’t open onto the parking lot which would have helped me. I didn’t use a luggage cart until I checked out and it really was just to save time because I had to drive to work. Also, it looked like a brand new hotel but the staff said they had been open for a few years. I definitely plan to stay here in the future.
- 4/5
clean room staff
- 4/5
clean room staff
- 1/5
Wrong property
- 1/5
Wrong property
- 5/5
Properties, nice and clean and stuff is nice and easy to work with. I’ll definitely be booking with super Kingwood again.
- 5/5
Properties, nice and clean and stuff is nice and easy to work with. I’ll definitely be booking with super Kingwood again.
- 3/5
The decor is pretty heinous in the room but the bed was super comfortable. The staff is nice and the property is clean inside. I booked thinking it would be close to the airport but it’s about 30 minutes from IAH. Wouldn’t stay here again.
- 3/5
The decor is pretty heinous in the room but the bed was super comfortable. The staff is nice and the property is clean inside. I booked thinking it would be close to the airport but it’s about 30 minutes from IAH. Wouldn’t stay here again.
- 5/5
This appears to be a new hotel.. rooms are large everything's spotless and the staff is very helpful
- 5/5
This appears to be a new hotel.. rooms are large everything's spotless and the staff is very helpful
- 4/5
Manager was excellent
- 4/5
Manager was excellent
- 5/5
Service was GREAT. Room was super clean and felt safe.
- 5/5
Service was GREAT. Room was super clean and felt safe.
- 5/5
Good value.
- 5/5
Good value.
- 4/5
We liked that it was friendly, quiet, the room and bathroom was clean. We disliked the horrible breakfast. Zero stars. The comforter was stained which was bothersome and the remote didn’t work but the attendant helped with batteries.
- 4/5
We liked that it was friendly, quiet, the room and bathroom was clean. We disliked the horrible breakfast. Zero stars. The comforter was stained which was bothersome and the remote didn’t work but the attendant helped with batteries.
- 3/5
Tha floors were dirty and only had one desk lamp the toilet is to short for a normal person. When asked about a handcaip I was told they would
- 3/5
Tha floors were dirty and only had one desk lamp the toilet is to short for a normal person. When asked about a handcaip I was told they would
- 5/5
Great place...
- 5/5
Great place...
- 3/5
I did an on-line check-in and had to basically do it over again in person. What was the point?!? Also…after already giving a credit card for «incidentals» on-line…I had to provide a 2nd one in-person…so I had 2 cards with $50 holds on them for nearly a week! The room had an overwhelming odor of strong cleaning products. It irritated my eyes and throat a bit. It seemed that they were trying to cover up underlying mold odors. I would not likely stay there again.
- 3/5
I did an on-line check-in and had to basically do it over again in person. What was the point?!? Also…after already giving a credit card for «incidentals» on-line…I had to provide a 2nd one in-person…so I had 2 cards with $50 holds on them for nearly a week! The room had an overwhelming odor of strong cleaning products. It irritated my eyes and throat a bit. It seemed that they were trying to cover up underlying mold odors. I would not likely stay there again.
- 4/5
I like that the parking lot is lit up.
- 4/5
I like that the parking lot is lit up.
- 4/5
Clean and modern hotel. It is newly remodeled. The parking lot has a lot of light at night. The managers were great and very helpful.
- 4/5
Clean and modern hotel. It is newly remodeled. The parking lot has a lot of light at night. The managers were great and very helpful.
- 3/5
The check in was seamless, however there was a bug in my bed.
- 3/5
The check in was seamless, however there was a bug in my bed.
- 5/5
Good Seevice money valuable
- 5/5
Good Seevice money valuable
- 5/5
The staff very nice
- 5/5
The staff very nice
- 5/5
The hotel is in a really convenient location, Kroger is right there and a whole bunch of places to eat. The staff was super friendly, clean, and the hotel was quiet.
- 5/5
The hotel is in a really convenient location, Kroger is right there and a whole bunch of places to eat. The staff was super friendly, clean, and the hotel was quiet.
- 3/5
Everyone on here saying roaches are “everywhere “ here is full of bull. Very nice hotel. They could have better breakfast options and hours. Staff is friendly and accommodating. I will be a returning customer. Also -Thank you for your service, S8K staff.
- 3/5
Everyone on here saying roaches are “everywhere “ here is full of bull. Very nice hotel. They could have better breakfast options and hours. Staff is friendly and accommodating. I will be a returning customer. Also -Thank you for your service, S8K staff.
- 2/5
There was a terrible chemical smell. The young man at the desk showed me 3 other rooms on the first floor and 2 on the second. We were too tired to move but I wish we had. It helped a little to leave the door open for an hour but when we woke up it was choking. When i pulled my bed clothes out to wash at home the Oder permeated them. The only thing available for breakfast was a container of batter and a waffle iron.
- 2/5
There was a terrible chemical smell. The young man at the desk showed me 3 other rooms on the first floor and 2 on the second. We were too tired to move but I wish we had. It helped a little to leave the door open for an hour but when we woke up it was choking. When i pulled my bed clothes out to wash at home the Oder permeated them. The only thing available for breakfast was a container of batter and a waffle iron.
- 5/5
Great price for location. Felt safe there.
- 5/5
Great price for location. Felt safe there.
- 1/5
Gross…roaches and doo doo stain on couch
- 1/5
Gross…roaches and doo doo stain on couch
- 5/5
What a great stay, I have a germ thing and I would still swim in the pool here. Room is extremely clean, beds are amazing , did not expect this from a hotel bed. Staff is great. Don’t expect to hook a PS5 up to the internet tho , this is a PlayStation problem tho not hotel issue . I will be staying here again.
- 5/5
What a great stay, I have a germ thing and I would still swim in the pool here. Room is extremely clean, beds are amazing , did not expect this from a hotel bed. Staff is great. Don’t expect to hook a PS5 up to the internet tho , this is a PlayStation problem tho not hotel issue . I will be staying here again.
- 5/5
I recommend this hotel to anyone that stays in the Kingwood area because it is the best hotel in the area and is located perfectly. Near Kroger, several restaurants, the hospital, and access to everything is great. Easy parking and very safe too.
- 5/5
I recommend this hotel to anyone that stays in the Kingwood area because it is the best hotel in the area and is located perfectly. Near Kroger, several restaurants, the hospital, and access to everything is great. Easy parking and very safe too.
- 1/5
Booked the Jacuzzi suite after a long day of moving in July heat. Walked in and the room immediately assaulted us with the smell of mildew. We chalked it up to being a Jacuzzi suite and left for dinner. Returned 2 hours later, and as my sister was excited to try the Jacuzzi tub she had to clean it herself. There was a ring of grime around the entire interior. Okay, so we'll deal with it, just one night right? I get in bed and not even ten minutes later poor vault out of the thing so fast you'd have thought it was on fire. A roach crawled across the duvet and friends, that was the final straw. We immediately gathered our belongings and went to the front desk to alert the employees of the issues. Not only did the man working not care, but he didn't seem surprised. Calls his manager who refuses to issue a refund because we "used" the room. Pretty sure we were in the room a total of 30 minutes. I will be requesting a refund from Expedia immediately, this kind of condition isn't just unsanitary, it's poor business sense. Would never stay here again. 0/10
- 1/5
Booked the Jacuzzi suite after a long day of moving in July heat. Walked in and the room immediately assaulted us with the smell of mildew. We chalked it up to being a Jacuzzi suite and left for dinner. Returned 2 hours later, and as my sister was excited to try the Jacuzzi tub she had to clean it herself. There was a ring of grime around the entire interior. Okay, so we'll deal with it, just one night right? I get in bed and not even ten minutes later poor vault out of the thing so fast you'd have thought it was on fire. A roach crawled across the duvet and friends, that was the final straw. We immediately gathered our belongings and went to the front desk to alert the employees of the issues. Not only did the man working not care, but he didn't seem surprised. Calls his manager who refuses to issue a refund because we "used" the room. Pretty sure we were in the room a total of 30 minutes. I will be requesting a refund from Expedia immediately, this kind of condition isn't just unsanitary, it's poor business sense. Would never stay here again. 0/10
- 5/5
Always great.
- 5/5
Always great.
- 5/5
Always easy to use
- 5/5
Always easy to use
- 1/5
it smelled really bad it smelled like it was flooded like wet sheet rock.
- 1/5
it smelled really bad it smelled like it was flooded like wet sheet rock.
- 5/5
If your looking for the best place overall to stay at in the Kingwood area,, this is the place. It is always nice and it's within walking distance to several restaurants as well as Kroger. And the owners are always onsite. I've stayed here for several years. I recommend this hotel to anyone.
- 5/5
If your looking for the best place overall to stay at in the Kingwood area,, this is the place. It is always nice and it's within walking distance to several restaurants as well as Kroger. And the owners are always onsite. I've stayed here for several years. I recommend this hotel to anyone.
- 3/5
Its a nice property at 1st glance. But room #112, floors, and furniture, mainly the couch could use a deep cleaning.
- 3/5
Its a nice property at 1st glance. But room #112, floors, and furniture, mainly the couch could use a deep cleaning.
- 4/5
Good location. Several restaurants close to the motel.
- 4/5
Good location. Several restaurants close to the motel.
- 5/5
Love the beds
- 5/5
Love the beds
- 4/5
I will never stay here again. The room was clean there was waffles for breakfast. Room service came and refreshed the towels and threw out the trash. But there wasn't a pool even though there was one pictured when I booked I have kids and it was hot outside. We were very disappointed 😞
- 4/5
I will never stay here again. The room was clean there was waffles for breakfast. Room service came and refreshed the towels and threw out the trash. But there wasn't a pool even though there was one pictured when I booked I have kids and it was hot outside. We were very disappointed 😞
- 5/5
The beds are amazing
- 5/5
The beds are amazing
- 5/5
Great stay overall but no iron/ iron board set. The "breakfast" is simple. Best price in the area.
- 5/5
Great stay overall but no iron/ iron board set. The "breakfast" is simple. Best price in the area.
- 1/5
It was an absolute nightmare. Save your money please. This place was deceptive due to the outer appearance. Which was nice and clean. When you walk in it's very modern. But when we got there first thing that happened is they gave us a room that was already occupied. When I went back to tell the gentleman at the desk he snatched the card from my hand and asked well did you see the sign implying I shouldn't have tried to open it because there was a do not disturb sign I didn't realize that at all. second room looked okay until me and my husband really started seeing bugs like roaches and I fell asleep and got bit up by something and when I woke up and tried to talk to the front desk they argued the fact about the roaches and and bites on my body. Long story short, they redused refund and lied to hotels.com stating they checked the room andvtgere were no bugs, tgat we were mistaken. So i went to the supervisor at hotels.com chat affter denied refund for the disgusting rooms and even more disgusting customer service the management had. I took video and pics and sent to prove they lied. The never even came to check. But denied refund for 2nd night that i was certainly not going to be staying there. When evidence was reviewed it was decided in my favor to receive full refund. I wont ever stay there again. Shout out to hotels.com though. They made it as right as possible.
- 1/5
It was an absolute nightmare. Save your money please. This place was deceptive due to the outer appearance. Which was nice and clean. When you walk in it's very modern. But when we got there first thing that happened is they gave us a room that was already occupied. When I went back to tell the gentleman at the desk he snatched the card from my hand and asked well did you see the sign implying I shouldn't have tried to open it because there was a do not disturb sign I didn't realize that at all. second room looked okay until me and my husband really started seeing bugs like roaches and I fell asleep and got bit up by something and when I woke up and tried to talk to the front desk they argued the fact about the roaches and and bites on my body. Long story short, they redused refund and lied to hotels.com stating they checked the room andvtgere were no bugs, tgat we were mistaken. So i went to the supervisor at hotels.com chat affter denied refund for the disgusting rooms and even more disgusting customer service the management had. I took video and pics and sent to prove they lied. The never even came to check. But denied refund for 2nd night that i was certainly not going to be staying there. When evidence was reviewed it was decided in my favor to receive full refund. I wont ever stay there again. Shout out to hotels.com though. They made it as right as possible.
- 5/5
Very helpful
- 5/5
Very helpful
- 2/5
No smoking area in back no ice machine on the second floor
- 2/5
No smoking area in back no ice machine on the second floor
- 5/5
To say i only paid $65 it definitely was worth it I only planned for 1 night but it was Clean and comfortable
- 5/5
To say i only paid $65 it definitely was worth it I only planned for 1 night but it was Clean and comfortable
- 1/5
Woke up to roaches crawling on us and immediately left. Stayed there once before and there was a roach in the bathroom but we wrote it off because the storms had just passed. But after moving the bed it’s evident they’re aware of a pest problem that they’re not fixing in an effective manner.
- 1/5
Woke up to roaches crawling on us and immediately left. Stayed there once before and there was a roach in the bathroom but we wrote it off because the storms had just passed. But after moving the bed it’s evident they’re aware of a pest problem that they’re not fixing in an effective manner.
- 1/5
Woke up to roaches crawling on us and immediately left. Stayed there once before and there was a roach in the bathroom but we wrote it off because the storms had just passed. But after moving the bed it’s evident they’re aware of a pest problem that they’re not fixing in an effective manner. Rm 122
- 1/5
Woke up to roaches crawling on us and immediately left. Stayed there once before and there was a roach in the bathroom but we wrote it off because the storms had just passed. But after moving the bed it’s evident they’re aware of a pest problem that they’re not fixing in an effective manner. Rm 122
- 1/5
There were bugs in the room
- 1/5
There were bugs in the room
- 5/5
Was exactly what it said it was going to be. Clean and quiet!
- 5/5
Was exactly what it said it was going to be. Clean and quiet!
- 5/5
Good hotel
- 5/5
Good hotel
- 3/5
Half the restroom was broken and there were dead roaches on the walls
- 3/5
Half the restroom was broken and there were dead roaches on the walls
- 5/5
No place to stay real quiet nice stuff ready to help you and answer any questions. You great people.
- 5/5
No place to stay real quiet nice stuff ready to help you and answer any questions. You great people.
- 5/5
I stayed at super eight for the past five or six days and the staff is all nice and ready to help and answer any questions that you might have. They’re real friendly you have every as any type of meal you want around there real close by everything is just Walking distance. It’s a nice place to stay the property is always well kept I would recommend this to anyone I know and I will continue to say every time I need a place I’ll come here just super
- 3/5
No pool! The elevator only worked half the time. The staff was NOT friendly!
- 5/5
Everything you need is within walking distance.
- 1/5
There 3 days, housekeeping didn’t once make beds or tend to room. Breakfast was horrible. Juice and coffee machines need cleaned badly. Totally disgusting
- 5/5
Sweeeeeet plact
- 2/5
Used open soap in bathroom. No shampoo. Roaches. Maid bugged us at 10 am to checkout since they needed the room even though check out was at 11. And I am handicapped on crutches and was trying to hurry up and she kept yelling at me to hurry.
- 4/5
The owner is really nice
- 5/5
Best super 8 I’ve stayed at by far
- 5/5
We had a great time.
- 5/5
We are a family of 5 and this was a very nice place to stay with young kids quiet nice breakfast and not to overcrowded
- 4/5
The place was nice, would be nice to have a better breakfast, it had a waffle machine, and some cereal and coffee that that was it. But overall nice place
- 5/5
The beds are extremely comfortable!
- 5/5
Quiet and clean. :)
- 3/5
Have enjoyed this little low cost spot since it first opened a few years ago, this time though, i wish they had called an exterminator before hand. Saw several little 6 legged creepers who might havetried to hitch a ride home w me.
- 2/5
Roaches, and the heat did not work in my room. Also there was 4 of us booked for a double bed and they would only give us 2 towels at a time
- 2/5
This property had live cockroaches in our rooms. We also accidentally booked the wrong date and immediately notified the property but the manager wasn't available and when they finally were they refused to refund the room that we didn't stay in. Definitely won't be staying at any of these again.
- 3/5
The hotel itself was ok aside from finding live roaches. The breakfast is not really effective for a family but other than that it was ok.
- 1/5
A literal roach motel. Roaches and and stains all over the walls and floors. Dirt and trash in the hallways. This place is absolutely disgusting.
- 2/5
This was a disappointing experience. Staritng with a positive, the location was excellent.The floor had several spots of dry gum and we saw a number of cochroaches. The fitness room had nice equipment but was also very dirty.
- 5/5
Staff very friendly and helpful, room clean and inviting. Thank you!
- 1/5
They tried to open the door of the room for me, and it was never known who it was
- 3/5
I'll recommend to my family
- 5/5
Good
- 5/5
Nice place
- 5/5
Will definitely stay atain
- 2/5
The rooms were clean but the continental breakfast was none excitant.
- 1/5
Front desk people are rude and they have roaches
- 2/5
The stay over all was fine. There was a man at the front desk who was nodded out completely when we checked in and when I woke him up to check us in he got an attitude with me. The hotel has roaches too
- 1/5
This place is terrible. Roaches everywhere. They would only give me 1 extra towel, and housekeeping only came in to take the extra towel - never cleaned the room at all. The sheets were stained and had holes. The floor was nasty and we all had to wear shoes the entire time.
- 3/5
It’s a bare minimum type hotel don’t expect a lot from this place. Breakfast was terrible
- 2/5
Kinda dirty and run down.
- 3/5
The staff were great and super friendly, cleanliness was lacking some things on the wall and in the corners as well as a stain on the top blanket. The toilet handle was chipped and a piece was hanging off, when we checked out it had fallen off and since we e didn’t receive our deposit I assume that’s what we were charged for. Just didn’t like that it wasn’t us who broke it.
- 5/5
It’s located a very convenient location
- 1/5
Horrible experience this place is infested with roaches. I received my money back. also very high traffic. NOT SAFE!
- 5/5
It was a great stay
- 3/5
I asked for towels since we didn't receive any the day prior......the staff simply replied....."they're washing"
- 1/5
The place wasn’t a mess but everything could use some extra TLC. I had to ask that the fridge get cleaned because it was dirty and had a couple small dead bugs in it. The place needs to be deep cleaned and hasn't looked like it has had one in a year. The place was going through some nice renovations and appears that it wants to be a nice motel but I was staying with my family and we kept finding small dead roaches. Glad we only stayed one night and weren’t there most of the day because the place seemed to get worse and worse by the time we checked out. Thought i had more pictures of the place and fridge but may add them later
- 5/5
Staff was amazing room was clean and smelled great and there was enough things to do all around this location!!
- 1/5
Nasty and expedia would never let you speak to anyone to report it.,
- 1/5
From the very beginning, manager on duty was very short and rude during check in. Walked around facility barefoot… “monitoring” the building the whole time and just staring at the guest?? Seemed odd. The hotel door to your room would “ding” every time you opened it, which was weird like they were keeping tags when you left your room etc. get into room and ROACHES EVERYWHERE. brown “poop” like stains on the sheets and blankets. Chewed gum stuck to the dressers. Upon leaving for check out, manager was getting off elevator “shooing” me instead of saying “excuse me” when he was in the way of guests trying to get on elevator. All around the worse experience I’ve ever encountered. 10/10 DO NOT RECOMMEND.
- 1/5
The room was dirty and had bugs. The fridege haad a moldy chili dog and moldy salasa in it. There was bloody hand print streaked across the wall. The desk chair arms were unraveling in tatters. The "breakfast" was just waffles and apple juice. The guy checking me in was rude. I will never stay at a super 8 ever again after this experience.
- 4/5
Good
- 4/5
I have checked into the hotel and the staff was so friendly and helpful. I renewed my stay and it was quick and easy. The owner, she is just incredible with helping anyone for whatever the need may be. If you stay here, be ready to be taken care of!
- 3/5
Room had a damp musky smell, problem getting door to lock & latch. Mattress to soft for our liking. All I saw for breakfast was one kind of cold cereal & a waffle iron. We didn’t eat there. Coffee hot but not tasty
- 2/5
Arrived at the hotel,checked in and got our key and as we was walking up to our room door,the door was open. The beds was not made,the door to the bathroom wouldn't shut and the floors was dirty. Went and told the clerk and she said it was laundry day and they had stripped all of the rooms to clean and do laundry. We went to go eat at Brewingz across the street, came back and the beds were made but had stains on them. Told the clerk and she just said ok and finally sent some up to redo the beds. Getting new towels was a headache too because we couldn't get any unless we bought the old ones down to the clerk and then they kept asking why did we need so many towels and we just needed two big towels and four face towels and we didnt get them. Worst experience ever and i won't book again
- 5/5
Terrible breakfast… not recommended for family
- 3/5
They ask me for a $50 Deposit just to put it on hold till I check out .. is today and still waiting
- 1/5
We had to wait 30 minutes to check in and we were tired from the road. There are no business services like they said. We just wanted to print a boarding pass and the clerk did not understand us. We went to eat and 3 guys could not check in because no one was around. They were still there when we got back! They must of paid already because i would not have the patience. Everywhere we stay this trip was shabby shady and mis represented by EXPEDIA
- 1/5
After dropping off our luggage and going to dinner, we returned and found that one of the rooms was infested with roaches! Upon further inspection, the rooms were filthy! There was excessive hair on the couch even though it's a pet free property and the couch cushions were stained. At the other room we pulled some of the furniture back to check for bugs and it was just filthy. The rooms also had an unpleasant body odor smell. We requested to change rooms but no other rooms were available so we decided to change hotels and request a refund. The staff said we would have to return the next day to speak with the manager. We returned the next morning and spoke to the manager. She said she called pest control and explained that flying cockroaches must have flown into the air condition and gotten into the room... We requested a full refund for both the rooms but only received a partial refund. Will never visit this hotel again.