Comfort Inn Kings Mountain
About Comfort Inn Kings Mountain
Located in Kings Mountain and with Billy Graham Library reachable within 31 miles, Comfort Inn Kings Mountain provides a seasonal outdoor swimming pool, non-smoking rooms, free WiFi throughout the property and a fitness center. This 4-star inn offers room service and a 24-hour front desk. The inn features family rooms. The inn offers a continental or American breakfast. A business center and vending machines with snacks and drinks are available on site at Comfort Inn Kings Mountain. Bank of America Stadium is 31 miles from the accommodation. Charlotte Douglas International Airport is 24 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
- EV charging
Reviews
The hotel receives mixed reviews with guests appreciating the comfortable beds and friendly staff, but expressing concerns about cleanliness and maintenance issues. Some guests also mention a musty smell in the rooms and hallways.
- Comfortable beds
- Friendly staff
- Cleanliness issues
- Maintenance problems
- 1/5
Very poor
- 5/5
Room was clean.
- 5/5
Great Staff! Great breakfast! Quiet floors
- 4/5
Very good
- 2.5/5
Bed was comfortable Mold in shower. Awkward shower setup. No shower head with wand. Door to close to bath/shower. Pool was not in use, was empty of water.
- 5/5
Exceptional
- 5/5
It was a very good stay and a good location i well be back thanks
- 4/5
Everything Nothing
- 1/5
Room needed a lot of TLC and the roach in the bathroom was not what I wanted to see when I had to pee
- 5/5
Great place to stay, have a good breakfast and be on my way
- 4/5
Very good
- 5/5
Exceptional
- 4/5
It was quite at night
- 3/5
Staff was really nice… we stayed in room 223 an we had to put the title up in the restroom the whole ceiling was not covered… a lot of kids were hanging out at night around the hotel… this is my 2nd stay at this hotel very nice beds but room could’ve been better
- 3.5/5
Good
- 5/5
Nice few days away hotel
- 1/5
The room was so dirty, it has dead bugs everywhere. People smoking weed and drugs right outside of the hotel! Terrible experience
- 5/5
Breakfast and near interstate. Great Bathroom was a little small . But met the needs
- 1/5
Sheets had stains, breakfast was not great
- 5/5
Bathroom was a little small . But met the needs
- 1/5
Sheets had stains, breakfast was not great
- 3/5
Breakfast staff
- 5/5
room was clean mattress could use update breakfast was good
- 1/5
Nasty hotel I don’t recommended
- 4/5
Our room had an issue that was out of the hotels control and they put us into a upgraded room. No questions asked. We visit there a lot when seeing facile
- 4/5
All is good
- 4/5
All is good
- 4.5/5
Nice & Clean
- 4.5/5
Nice & Clean
- 3/5
The staff was very friendly, the parking lot is well lit but the rooms need some definite updating. Beds were comfy but not the cleanest for sure
- 2/5
It broke my heart when I found out that the pool was not open and that was the main thing I wanted
- 5/5
Exceptional
- 1/5
Place is AWFUL! You pretty sure it’s a drug and prostitution ring. Absolutely GHETTO! NEVER AGAIN!!!
- 4/5
The staff was to very nice and the room was very clean I will most definitely choose them again
- 5/5
Exceptional
- 5/5
Exceptional
- 3.5/5
Good
- 4/5
Ease of check in
- 2/5
Tub was not clean. Room did not smell fresh. Room was only cleaned once in 4 days. Back door was broken so anyone could enter.
- 3/5
A half way decent roadside overnight get some rest and back on the road in the morning spot...
- 0.5/5
I love that the secretary was the ear to help in satisfy us Was not satisfied with the rooms we went through 6 rooms. There were not clean, had bugs in them. Had hair all over in the bathroom and trash in the trash cans. Finally, after the sixth time looking at a room, I decided to take the last room and clean it myself. And change the betting So it was a very dissatisfying experience at the hotel.
- 0.5/5
I love that the secretary was the ear to help in satisfy us Was not satisfied with the rooms we went through 6 rooms. There were not clean, had bugs in them. Had hair all over in the bathroom and trash in the trash cans. Finally, after the sixth time looking at a room, I decided to take the last room and clean it myself. And change the betting So it was a very dissatisfying experience at the hotel.
- 3/5
Decently clean, the rest of the building was not. For what we paid, it was decent.
- 4/5
The room was clean. The curtain wouldn’t close properly. The AC/Heat worked well. The TV was large, and the furniture was nice. The room was quiet. The coffee maker worked perfectly. Plenty of hot water.
- 4/5
Comfy beds. Outside grounds had trash not picked up. Trash is stairwells.
- 4/5
Outside grounds had trash not picked up. Trash is stairwells.
- 4/5
Didn’t eat breakfast, bedsheets were clean, bathroom could have been cleaner— door and walls with stains. Elevator needs a makeover. Place was as expected for the prices
- 4/5
We didn’t eat breakfast. Parking is easy and felt safe. Hotel needs work - dirty side entrance, loose wires hanging from wall, elevator needs a makeover. Room was fairly- bedsheets were clean, bathroom could have been cleaned better- door and walls. Overall, it’s exactly what I expected for the price I paid.
- 5/5
Very helpful and nice staff.
- 5/5
Exceptional
- 5/5
Friendly staff
- 5/5
Clean room and bath. Comfortable with lots of parking. The breakfast bar was good too it was well stocked up and neat and clean
- 2/5
Our room floor was sticky. The sheets and blankets had stains. The walls were dirty. I will be returning to the area soon to see my family but I will be looking for different lodging.
- 3/5
Felt worn out- property needs a boost.
- 3.5/5
Good
- 5/5
The bed , room everything was great I liked it all
- 0.5/5
It was loud and we didnt get to sleep hardly because of that. The sink makes a horrible noise when it backs up. There was loud banging noises all night both nights. The floor was sticky. The food was garbage. When I told the front desk nothing was done about it.
- 2/5
Not a well maintained property at all, would not stay there again. Fridge was not working, bathroom in serious need of an upgrade. Elevator in horrible shape. Pool not operational, not at good experience
- 0.5/5
Nothing The smell of pot hit you in the face as soon as you walked in to the lobby. Staff was nonexistent and when we went to check out on the same day we checked in the lady had a horrible attitude. We ask for a refund and never received it. Do not go here!
- 0.5/5
Room noisy, not a clean bathroom, hard to find the location, exhaust fan in bathroom loud noise when turned on
- 5/5
Parking
- 4.5/5
Showe r
- 4/5
Friendly people Not too clean the floors
- 5/5
The breakfast was very good and the location was great. So close to the Casino.
- 2/5
Nasty with a capital 'N'. The property looks like it had a recent renovation but the room and common areas, elevator, etc were so dirty and smelled terrible. The floor in our room was sticky, walls had streaks of grime running down them, bad smell. It looked like it hadn't been cleaned in quite a while. Elevator was dirty, grimy. The access door on the side of the building was broken so it was open and unlocked. Would not stay there again, not even for a night passing through. Many other hotels nearby that are similar in price and much cleaner.
- 3/5
Nice staff
- 5/5
They gave me till 12 to checkout
- 5/5
Room was clean. Staff was fantastic. We didn't make it for breakfast but it did smell amazing. The night check in gentleman was very helpful and friendly.
- 4/5
The room was clean, very small bathroom, bed was comfortable. Staff was very pleasant. Close to the freeway which was a little noisy.
- 5/5
Yes everything thing was good
- 5/5
Elevators could use some work
- 3.5/5
The room was comfortable Every time I used my key it didn't work so I had to drop what I was carrying and go to the desk to get my key reprogram
- 3/5
ok hotel for 1 night, served the purpose
- 1/5
Very poorly taken care of very run down in my opinion
- 0.5/5
The comforters and sheets had stains and the bathroom had hair and stuff in the tub and sink
- 0.5/5
A/C unit caught on fire in room
- 2/5
The lotion and shampoo was mostly used that they give you there was stuff all inside of the bathtub. The only thing that was actually good about this hotel was their breakfast. The room smelled like cigarettes and there’s no smoking on the door you smelled like marijuana in the hallways.
- 5/5
Bueno. Buen lugar
- 1/5
The mattress was stained horribly and furniture was dusty , the chair was to nasty to even sit in. The floor left the bottom of your dirty after walking on it. The water in the sink took five minutes or more just to drain when brushing my teeth. So no I would not recommend this motel to anyone nor would I even stay here again.
- 0.5/5
It was dirty, it smelled and the elevator was even worse.
- 3/5
Nice staff, room in bad shape (vent in bathroom not fully attached, lots of paint marks throughout; breakfast had few options, lots of equipment not working; not a good value for the money.
- 2/5
We will not be returning to this hotel. The staff was the best part of this hotel. They were kind and accommodating. The property did not look or feel safe at night. When we arrived, there were two men in the back parking lot, seemingly inebriated, laughing loudly. The glass door that was on the first floor, which went out to the side parking lot, did NOT latch, which was a safety concern that anyone could walk in and be in the hotel that was not a paying customer. The first floor smelled of smoke, the elevator was dirty, and the tiles were broken as you entered the elevator door. Our first room was very dirty. The furniture had stains, and the bathroom was not cleaned as I feel a Comfort Inn quality should be. We asked kindly to move to the second floor, and the lady at the front accommodated us. When we arrived, the curtain did not close as it was torn and dirty. The phone did not work, and there were several small dead bugs in our shower. We did not eat breakfast at the hotel, so I can not comment on the menu. I was very disappointed in the quality and cleanliness we got for the amount of money we paid. This hotel needs to be renovated and cleaned.
- 4/5
Not easy to get to the elevator from the lobby. Water was out when we stayed there. It was fixed later but no coffee for breakfast. Other than that everything was okay for our stay.
- 4/5
Helpful staff
- 4.5/5
Checking in was quick and easy, and the staff were very hospitable. The room was clean and very comfortable. Thank you!
- 5/5
Great Nothing
- 3/5
Dirty, but better than it was 10 years ago. Still smells bad. Breakfast was good. Sausage was questionable about how much pork was actually in it.everyone was polite and helpfull. Motels standards are low everywhere nation wide.
- 3/5
Stayed an extra night. Checked out n checked back in. Same room given and trash hadn’t been dumped or room serviced. Had it not been my room the night before o would’ve checked out. Will not use this establishment again.
- 4.5/5
It was well lit @ night! Free breakfast & coffee available 24/7. The staff was friendly & helpful. Just that it’s like a maze to get the elevator. It was a big water bug on the wall but I killed it with my sandal
- 4/5
Housekeeping was very loud throughout the day
- 5/5
Also, the front desk staff were wonderful. I don't think I have stayed anywhere with a friendlier, more helpful front desk staff. They are exceptional!! The room, was clean, comfortable, and welcoming. And the security was well implemented so that I felt completely safe staying there alone. This location will be on my list anytime I need to be overnight in Kings Mountain, NC.
- 2/5
Checking in was a breeze. The place is a little older, and if you’ve never been there you would not know which way to go to the rooms but the front desk person explained. The hotel room smelled like cigarettes when we rented a non smoking room.
- 4/5
Staff is very accommodating
- 2/5
Elevator looked like it was going to fall apart, water in shower barely got warm, plug in bathroom didn't work so I couldn't blow dry nor use my hair straightener at the mirror. Room was right in front of Elevator and it sounded like doors were slamming or the Elevator ding went off the entire night, so we barely got any sleep.
- 1/5
Rough neighborhood
- 3/5
There was a smoke smell in the room.
- 3/5
But after 12 it was pretty loud which made it hard to sleep
- 2/5
parking was easy, bathroom sink had a very slow drain and elevator needs updated and painted doors
- 3/5
Clean room
- 3/5
Clean room
- 5/5
Was all great
- 5/5
Excellent very comfy stay
- 5/5
Excellent very comfy stay
- 3/5
The bed was comfortable and clean. It’s ok for a place to stay overnight with a pet. The rooms are old with stained tub/shower, pealing faux leather bench and the room had a funny smell. Breakfast was nasty. I wanted a bagel and half of it was hard and stale so picked out an English muffin with the same problem. Skipped breakfast after that. Don’t stay on the first floor unless you want to put on a show for everyone that walks by outside. There are sheer curtains that go across the window and the blackout curtains that can’t be closed which leaves most of the window open for viewing.
- 3/5
The bed was comfortable and clean. It’s ok for a place to stay overnight with a pet. The rooms are old with stained tub/shower, pealing faux leather bench and the room had a funny smell. Breakfast was nasty. I wanted a bagel and half of it was hard and stale so picked out an English muffin with the same problem. Skipped breakfast after that. Don’t stay on the first floor unless you want to put on a show for everyone that walks by outside. There are sheer curtains that go across the window and the blackout curtains that can’t be closed which leaves most of the window open for viewing.
- 3/5
Facilities and room not in good condition but reasonably clean
- 3/5
Facilities and room not in good condition but reasonably clean
- 4/5
Very Friendly Staff. Bed was comfortable. Towels was dirty. Saw one roach bug.
- 0.5/5
Dirty, falling apart, stained, bad smelling
- 4/5
Slept great. Perfect hotel
- 4/5
Slept great. Perfect hotel
- 2/5
While the lobby is updated and welcoming the rest of the property is in disrepair. The hallway carpets and elevators and rooms need cleaning and just general up keep. A place could be old but still clean. This place is not!
- 3/5
Old hotel - been going there for 30 years - redone the rooms but elevator, hall ways, breakfast need some work - I think I’ll try the quality in. Next time I’m in Kings Mountain
- 3/5
Old hotel - been going there for 30 years - redone the rooms but elevator, hall ways, breakfast need some work - I think I’ll try the quality in. Next time I’m in Kings Mountain
- 2/5
The room was not clean! There was hair on the floor and in the tub and sink. The floors were sticky so I had to clean it with a towel. The final straw was the roaches in the room with one on my bed!! I checked out that day instead of staying till Saturday!! I took lots of pictures!!
- 2/5
The room was not clean! There was hair on the floor and in the tub and sink. The floors were sticky so I had to clean it with a towel. The final straw was the roaches in the room with one on my bed!! I checked out that day instead of staying till Saturday!! I took lots of pictures!!
- 3/5
Front desk were kind and friendly but the noise above 1st floor were bad. Like 5am someone just make loud noise and very disturbing. But the room were comfortable and the price is pretty good.
- 3/5
Front desk were kind and friendly but the noise above 1st floor were bad. Like 5am someone just make loud noise and very disturbing. But the room were comfortable and the price is pretty good.
- 3/5
Staff was great but in general the facility needs major upgrades
- 3/5
Staff was great but in general the facility needs major upgrades
- 4/5
Yes good staff thank you..
- 4/5
Yes good staff thank you..
- 5/5
Absolutely amazing staff and friendly community members. The hotel is truly an experience of community. The Waffle House next door is an outstanding perk. I highly recommend.
- 5/5
Absolutely amazing staff and friendly community members. The hotel is truly an experience of community. The Waffle House next door is an outstanding perk. I highly recommend.
- 5/5
parking was safe and good handicapped parking
- 5/5
parking was safe and good handicapped parking
- 1/5
we did. it stay. the place had old dirty furniture. the curtains had mold. they gave us another room and it wasn’t any better. we left and had to fine a last minute hotel.
- 1/5
we did. it stay. the place had old dirty furniture. the curtains had mold. they gave us another room and it wasn’t any better. we left and had to fine a last minute hotel.
- 3/5
The room was not clean. The sheets were but the floors chair desk and bathroom was dirty. The area also was not great. Hotel night staff are polite but not very professional hanging around outside. Not somewhere we will stay again.
- 3/5
The room was not clean. The sheets were but the floors chair desk and bathroom was dirty. The area also was not great. Hotel night staff are polite but not very professional hanging around outside. Not somewhere we will stay again.
- 5/5
Very nice so far
- 5/5
Very nice so far
- 5/5
It's a pretty good hotel.
- 5/5
It's a pretty good hotel.
- 5/5
Thanks
- 5/5
Thanks
- 5/5
It was a very nice staycation
- 5/5
It was a very nice staycation
- 4/5
Parking was great
- 4/5
Parking was great
- 3/5
The room was ok. I shoud have read the ratings first though.
- 3/5
The room was ok. I shoud have read the ratings first though.
- 5/5
Yes all good 👍
- 5/5
Yes all good 👍
- 5/5
The room was super clean and the night staff was amazing. Would definitely stay here again.
- 5/5
The room was super clean and the night staff was amazing. Would definitely stay here again.
- 5/5
Front desk was friendly and accommodating
- 5/5
Front desk was friendly and accommodating
- 5/5
Great shower head
- 5/5
Great shower head
- 5/5
Good location, comfortable bed and the breakfast was great.
- 5/5
Good location, comfortable bed and the breakfast was great.
- 3/5
The room was clean but old and needed updating/painting, security door latch not work. Low quality. Receiptionist was eating upon arrival and was in not hurry to stop and do check in. She did apologize. Later when I asked if we could get an extra blanket for the room, she stoppped and went go find one (wasn't especially happy to do it but she did).
- 3/5
The room was clean but old and needed updating/painting, security door latch not work. Low quality. Receiptionist was eating upon arrival and was in not hurry to stop and do check in. She did apologize. Later when I asked if we could get an extra blanket for the room, she stoppped and went go find one (wasn't especially happy to do it but she did).
- 3/5
There a few bugs in the room which concerned me. Also coffee was moldy. We decided to check out earlier than expected. I
- 3/5
There a few bugs in the room which concerned me. Also coffee was moldy. We decided to check out earlier than expected. I
- 5/5
Clean, friendly
- 5/5
Clean, friendly
- 3/5
The property was acceptable but changing me 100.00 deposit and not removing the charge after my stay is not fair or honest!
- 3/5
The property was acceptable but changing me 100.00 deposit and not removing the charge after my stay is not fair or honest!
- 5/5
Yes,the parking was safe. I believe you need more handycap parking. Im handycap and the 2 spaces were taken. The vehicles did not have a placard or plate that said handycap. I am greatly disappointed with that. Everything else was fantastic.
- 5/5
Yes,the parking was safe. I believe you need more handycap parking. Im handycap and the 2 spaces were taken. The vehicles did not have a placard or plate that said handycap. I am greatly disappointed with that. Everything else was fantastic.
- 5/5
Clean
- 5/5
Clean
- 2/5
Very very loud environment. Did not get any rest. Chose to leave early
- 2/5
Very very loud environment. Did not get any rest. Chose to leave early
- 5/5
Got to breakfast at 9 and there was really nothing left for a breakfast that had an hour left.
- 5/5
Got to breakfast at 9 and there was really nothing left for a breakfast that had an hour left.
- 3/5
You get what you pay for. Actually it was a bit overpriced for the condition of the hotel. We needed a place to sleep on the way to FL. Room was spacious and bed was comfortable, towels were fluffy and soft. Bathroom ok. Floor needed a good cleaning. The front desk woman was so sweet and welcoming! Overall it was fine for what we needed for 1 night. I would not stay there for multiple days.
- 3/5
You get what you pay for. Actually it was a bit overpriced for the condition of the hotel. We needed a place to sleep on the way to FL. Room was spacious and bed was comfortable, towels were fluffy and soft. Bathroom ok. Floor needed a good cleaning. The front desk woman was so sweet and welcoming! Overall it was fine for what we needed for 1 night. I would not stay there for multiple days.
- 5/5
Room was great, Tammy our housekeeper was great, breakfast was good, I usually do not eat breakfast, but I ate anyway, had to keep the wife happy, thanks for a great weekend.
- 5/5
Room was great, Tammy our housekeeper was great, breakfast was good, I usually do not eat breakfast, but I ate anyway, had to keep the wife happy, thanks for a great weekend.
- 3/5
Furniture is worn ripped Trash was in the elevators Stains all over the chairs Pillows was smelly an linen expected more from quality inn the hostess was very rude was asking her questions and she had the attitude as if I was bothering her customer service was aweful
- 3/5
Furniture is worn ripped Trash was in the elevators Stains all over the chairs Pillows was smelly an linen expected more from quality inn the hostess was very rude was asking her questions and she had the attitude as if I was bothering her customer service was aweful
- 5/5
The personal at the hotel very kind and helpful . Thanks J really appreciate it
- 5/5
The personal at the hotel very kind and helpful . Thanks J really appreciate it
- 4/5
Yes, it was even better than last time
- 4/5
Yes, it was even better than last time
- 5/5
Yes
- 5/5
Yes
- 5/5
Thanks
- 5/5
Thanks
- 4/5
Rooms were clean and the staff was friendly and hotel was quiet
- 4/5
Rooms were clean and the staff was friendly and hotel was quiet
- 1/5
It was immediately reviewed and refunded to me as quickly as possible. The hotel did not dispute the mold issues and lack of cleanliness.
- 1/5
It was immediately reviewed and refunded to me as quickly as possible. The hotel did not dispute the mold issues and lack of cleanliness.
- 1/5
Very bad.
- 1/5
Very bad.
- 5/5
Everything was great that's where I go for my self care and enjoyment. The staff is loving and kind. I enjoy the breakfast it's clean and welcoming ☺️
- 5/5
Everything was great that's where I go for my self care and enjoyment. The staff is loving and kind. I enjoy the breakfast it's clean and welcoming ☺️
- 1/5
No breakfast
- 1/5
No breakfast
- 3/5
The room was clean. Outdated but clean
- 3/5
The room was clean. Outdated but clean
- 4/5
Breakfast needs more variety, especially some fruit & yogurt.
- 4/5
Breakfast needs more variety, especially some fruit & yogurt.
- 4/5
Was just a one night trip with my spouse to visit the casino
- 4/5
Was just a one night trip with my spouse to visit the casino
- 4/5
It was fine
- 4/5
It was fine
- 3/5
Nothing much was expected, but still, they could've done a better job maintaining the proper condition of the place.
- 3/5
Nothing much was expected, but still, they could've done a better job maintaining the proper condition of the place.
- 2/5
The floor alongside the bed had dirt and a lot of hairs just loose. There was a stain on the bed. Just overall wasn’t clean but had no choice but to stay there
- 2/5
The floor alongside the bed had dirt and a lot of hairs just loose. There was a stain on the bed. Just overall wasn’t clean but had no choice but to stay there
- 1/5
Dirty property everywhere some of the staff was ok and some not friendly
- 1/5
Dirty property everywhere some of the staff was ok and some not friendly
- 4/5
Upon check-in, our room was not properly cleaned — there were flakes of food in the bed and hair in the shower. The front desk clerk was kind enough to bring new bedding and offered us another room, but since we already had our pajamas on, we chose to stay put. At checkout, I mentioned the situation to the manager. His response was, “Oh, you checked in with Expedia.” When I asked if he saw the notes about the sheets, he only replied, “Did she fix the problem?” After I politely said yes, there was no further acknowledgment or apology. I thanked him and left, but it would have been nice customer service if he had offered even a small gesture, like a mug or token of appreciation, for the inconvenience. The staff tried to help in the moment, but overall, the lack of follow-up left the experience disappointing.
- 4/5
Upon check-in, our room was not properly cleaned — there were flakes of food in the bed and hair in the shower. The front desk clerk was kind enough to bring new bedding and offered us another room, but since we already had our pajamas on, we chose to stay put. At checkout, I mentioned the situation to the manager. His response was, “Oh, you checked in with Expedia.” When I asked if he saw the notes about the sheets, he only replied, “Did she fix the problem?” After I politely said yes, there was no further acknowledgment or apology. I thanked him and left, but it would have been nice customer service if he had offered even a small gesture, like a mug or token of appreciation, for the inconvenience. The staff tried to help in the moment, but overall, the lack of follow-up left the experience disappointing.
- 4/5
The hotel was very convenient to main highways as well as being a few minutes from downtown. I would stay there again.
- 4/5
The hotel was very convenient to main highways as well as being a few minutes from downtown. I would stay there again.
- 4/5
Nice..just a little dated
- 4/5
Nice..just a little dated
- 2/5
The staff was very kind and accommodating. However upon arrival after a long day of travel we immediately had to switch rooms because we found stains all over the mattress that looked like signs of bed bug. The new room was better but still not all that clean and we are still planning to spend our whole first day back home trying to make sure we don’t bring bed bugs into the home
- 2/5
The staff was very kind and accommodating. However upon arrival after a long day of travel we immediately had to switch rooms because we found stains all over the mattress that looked like signs of bed bug. The new room was better but still not all that clean and we are still planning to spend our whole first day back home trying to make sure we don’t bring bed bugs into the home
- 2/5
Could not check in, as their systems to run cards was down. People with cash could check in. I got ready for my event in the lobby bathroom. Was granted a late check out for 12 noon, only for house keeping to walk in my room at 11:15am while I was completely naked.
- 2/5
Could not check in, as their systems to run cards was down. People with cash could check in. I got ready for my event in the lobby bathroom. Was granted a late check out for 12 noon, only for house keeping to walk in my room at 11:15am while I was completely naked.
- 1/5
There was dried puke in the lampshades & on the window, sheets were not changed as there was hair and makeup all under the covers. The toilet seat was not cleaned, and the floor was dirty as if not swept. I couldn’t confirm that housekeeping done anything else other than make the beds.
- 1/5
There was dried puke in the lampshades & on the window, sheets were not changed as there was hair and makeup all under the covers. The toilet seat was not cleaned, and the floor was dirty as if not swept. I couldn’t confirm that housekeeping done anything else other than make the beds.
- 2/5
When we got here it looked like it was clean. However when we pulled the covers back we noticed that there was small roaches, hair, and crumbs on the bed. We dust the bed out and pull the comforter up and slept on our own sheets and cover for 2 days. There was so many bigger roaches crawling around. I didn’t cause a scene because you get what you pay for. Will never stay here again.
- 2/5
When we got here it looked like it was clean. However when we pulled the covers back we noticed that there was small roaches, hair, and crumbs on the bed. We dust the bed out and pull the comforter up and slept on our own sheets and cover for 2 days. There was so many bigger roaches crawling around. I didn’t cause a scene because you get what you pay for. Will never stay here again.
- 5/5
.
- 5/5
.
- 5/5
Nice clean hotel, very nice staff. Good place to stay on a budget.
- 5/5
Nice clean hotel, very nice staff. Good place to stay on a budget.
- 2/5
Didn't get my deposit back
- 2/5
Didn't get my deposit back
- 1/5
the room was dirty
- 1/5
the room was dirty
- 2/5
The furniture needs replacing. The toilet was loose. The house keeper slammed doors every morning waking me up. Not a good stay. Won't be going back there ever.
- 2/5
Bathroom had dirty washcloth and hair in shower.
- 5/5
Nice yo
- 3/5
Staff was nice but the room seemed to be falling apart and under renovation
- 4/5
It was good.
- 4/5
Super friendly staff.
- 5/5
Great staff
- 2/5
Nice lobby, comfortable beds, fluffy pillows. But there were roaches in both rooms, and the tub was clogged in the second room I was transferred to, so I couldn’t comfortably take a shower without standing in water. Glad it was just for 1 night.
- 5/5
Close to the casino
- 1/5
The tv and fridge did not work. I told the staff they gave me a new remote. Still did not work. Said someone would come to check it, nobody did.
- 1/5
Old, dirty, smelly, not clean, not a place is ever stay at again
- 3/5
The hotel looks like they have remolded some areas but other areas are very old. The walls, doors, hard surfaces, and floors needed wiped down and mopped. Every soft surface/item was stained. (Chair, duet cover, pillow cases, sheets, and towels) furniture was very worn. Missing and damaged outlet covers. We did not use the microwave or refrigerator so not sure how they worked. Some mold in the shower and must have also been somewhere else in the room. Our sinuses and throats were swollen and raw by morning but did clear up not long after we left the hotel.
- 5/5
Check in was a breeze, staff was very helpful & friendly. Food options everywhere, a lot within walking distance. Room was clean, comfortable, and spacious. Will definitely stay there again.
- 3/5
Property was fine, staff was friendly though did say breakfast would be an ordeal ( interesting choice of words haha). Went down early for breakfast and tables were dirty, the breakfast serving area looked dirty. I decided not to eat becaus
- 5/5
I always enjoy the comfort at comfort inn in Kings mountain NC the staff is very friendly and kind.
- 5/5
Great for a quick stay.
- 5/5
The lightening was excellent. Grass cut, no trash outside, staff at front desk at check in remembered our faces from last time.
- 5/5
Very nice clean hotel friendly staff excellence stay
- 4/5
The room was pleasant and clean I slept wonderful in the bed but the room was noisy in the hall all night long I had to call downstairs to the front desk I was awoken four times therefore I didn't sleep very well the room was nice the bed would have slept good I would have had a wonderful time except for being woke up so many times
- 2/5
The bottoms of my feet and my husband's socks were black from walking in the room. Handicap commode was way too low--rundown bathroom. Breakfast was put out one time, no one was there to replenish or clean up during the serving hours. By 9:00 there was no hot anything other than coffee or a waffle. Hotel needs major renovation.
- 5/5
Staff is outstanding. Very helpful and friendly. Pool experience and outdooring grilling are was exceptionally comfortable. Manager (Joel) is great at his job! Thank you Comfort Inn.
- 5/5
Had an easy check in and was helped greatly by the front desk clerk. Top notch customer service!
- 5/5
Super
- 5/5
Swimming pool and outside grill area with covered structure was excellent. Staff was exceptionally friendly and helpful. The manager was beyond expectations. Great place to be for the new casino close by. Lots of restaurants on the same road.
- 5/5
Was easy to get to
- 1/5
When we first arrive very good service for check in. Get to room the door sticks and have to slam it shut. There was always standing water in the sink. Second night no new towels. Went down stairs ans was told to come back in the morning. Left came back old towels taken no new towel trash emptied no new trash bags. Had to keep apologizing to my son for the room. Close to where i needed to go but will try harder to find a different hotel next time. Hope Hawaii wont be like this in a few weeks
- 5/5
Perfect stop on our road trip Roscommon, MI to/from Orlando, FL.
- 3/5
Not very neat, was not well kept
- 3/5
A bit run down and smelly
- 3/5
It was reasonable and close to where we were going.
- 2/5
The common areas were very dirty. The bed was very comfortable & room was quiet. I would not stay here again.
- 5/5
My 1st choice in King Mounain
- 5/5
I was a little concerned about this place after the reviews I saw but it is not bad at all. It's an older hotel but very comfortable and breakfast was wonderful
- 4/5
The breakfast needs some help. Overall, it’s good.
- 5/5
From the check in to the check out everything was smooth. Close and convenient to Kings Mountain where we had to go.
- 3/5
The only thing avaliable after Kendrick Lamar. Concert .breakfast was horrible. Floor. Of room was dirty
- 1/5
Broken and ragged furniture in the room. Room phone unplugged and not working (entire phone system disabled during construction) Nice pool, but gate locked because pool closed pending some inspection, with no sign anywhere. Daytime front desk manager could not have cared any less about my dissatisfaction.
- 3/5
It was half clean no soap to wash hands and looked like shower was not cleaned old bar soap was still in shower .that has been used. Did not shower there. Most of the room looked clean but bathroom was not. I feel it just needs an update its starting to look rundown . It was a clean bed to sleep and that’s about it sorry did not care much for it.
- 5/5
Only stayed one night, but it was a beautiful motel felt it was very clean. The only thing I wish was the breakfast gave more healthy choices. Maybe a sourdough bread for toast or a yogurt, but they did have eggs, bacon, oats, waffles anything else you could possibly want on the breakfast bar?
- 5/5
Easy access to the casuno
- 4/5
Overall property stay wasn’t bad for the price, I wouldn’t say that the bathroom was very clean. The sheets were clean and overall i would stay again.
- 3/5
Toilet seat in room was broken. Cleanliness was substandard. Beds were clean and comfortable.
- 4/5
Great place
- 5/5
I love to stay at this Comfort Inn 2 or 3 times a year. It's very convenient to shopping dinning and the 2 kings casino. It about 11 minute to the veteran state park in south Carolina
- 5/5
They were all nice and friendly people
- 4/5
Room had been renovated and was clean and spacious! Front desk staff and breakfast staff were extremely welcoming and kind. The hotel is undergoing renovations and some areas are still showing the need for some TLC but it’s a work in progress and they are getting it done.
- 4/5
Cannot complain given the fair price. Older propery. Everyone friendly.
- 3/5
The staff went above and beyond. Bed was comfortable. Housekeeping, Sylvia was beyond good! The property is rundown but they are doing some work. Concern about doors left open where someone could come in on the side undetected. Pool is not maintained. Mostly “average” travelers but to be honest there were several sketchy people that I wouldn’t have felt safe had I been alone. Constantly people sitting in cars in the parking lot. Fast food only food option nearby except one Mexican Restaurant.
- 5/5
Easy going
- 5/5
loved this property
- 1/5
This was the worst hotel experience I have ever had, I stayed here because I was being cheap DO NOT make my mistake pay the extra 40 bucks to be able to feel safe drug use everywhere the first room smell like death and feces
- 4/5
It served it's purpose for a cheap place to stay.
- 5/5
All of the staff were very nice and kept everything nice and clean
- 1/5
This facility needs a complete overhaul. It's run down and outdated and has a pest problem. I was very disappointed with this facility, I'd had a completely opposite experience the week prior in the Comfort Suites in Shelby, NC, approximately 20 minutes away.
- 2/5
the hotel was being renovated and everything was dirty and torn up. Security doors would not close, elevator was disgusting, and the entire night was ridiculous. Nothing about the renovation on the website which just added to the unpleasantness. Took everything I could do to not have gf leave and go to a different hotel. I wont be back.
- 4/5
Close to casino
- 3/5
Elevator floors are filthy. walls in the elevator needs to be cleaned. Floors outside elevator needs to be cleaned. No phone in room, No drawers to put personal clothes away out of site. Too much noise from fan when turning on light in the bathroom. No where to hang towels in bathroom. More negatives not mentioned. Hoping these items can be corrected on my next stay.
- 1/5
I felt unsafe as a mom traveling alone with a child. We got there, inside was super sketchy and messy dirty. There were diaper boxes and dirty socks and loud tvs and everything was broken down and toulet paper was shoved into a non-existent peep hole. I got there, checked in, got to my room, was so uncomfortable that I turned around and left. I would absolutely not recommend this for women alone, or families.
- 5/5
Towels are big and soft, bed was very comfortable, the room was clean. The TV remote did not work but they were very quick to replace it. The breakfast was horrible. The eggs were watery and nasty. They were out of regular coffee. There was a safety issue, the outside door did not lock. Anyone could have come in. We only stayed one night, but would stay there again.
- 2/5
Noise was terrible People standing around in parking lot
- 5/5
Close to I the casino
- 2/5
This place feels unsafe.
- 1/5
This was the nastiest hotel I have ever been to! We travel ALOT and stay at a lot of places but this was by far the worst. I definitely will not be back. I reserved and pd for two nights but I only stayed one night and it wasn’t by choice there were no more rooms in the area. There is trash everywhere and sketchy people walking around the hotel asking for money and other things. I didn’t sleep all night worrying about. I definitely would not recommend this hotel. When I went to check out I told the gentleman why I was checking out early and he sd “I apologize “. No one should have to pay and stay at a place like this! The only positive was there were no bed bugs bc you better believe I checked thoroughly ! Don’t let the outside appearance of the front of the building fool you like it us! Everything is DISGUSTING the furniture, walls, floors, and the bathtub!! The parking lot looked like a mechanic shop. As u can tell our experience was terrible!
- 3/5
Nice place but could have been cleaned and properly sprayed for roaches.
- 4/5
Room was very nice clean and well stocked bathroom and coffee bar. Everything worked Tv, refrigerator and microwave was clean.
- 2/5
The staff was very friendly. However, we found a roach in our room. When we went to bed, not what we were looking for.
- 5/5
Great service as usual
- 5/5
I stop here whenever I’m heading to Atlanta and have never been disappointed.
- 3/5
I stayed here for business trip. Smelled weed the whole time. Lots of unsavory characters lurking everywhere. Back entrance left open with no thought of security.
- 5/5
My reservation was declined because of the date which was correct, would like a refund
- 1/5
Cancelled my reservation and gave room to someone else with my knowledge
- 1/5
Dirty, unclean, broken things throughout, unhealthy, unsafe, very loud….. Come see for yourself :)
- 3/5
Bathroom was very small.
- 2/5
This hotel is extremely outdated and rundown. There was an odor throughout and our bathroom smelled like weed. The eggs at breakfast were disgusting. You would chew and water would just ooze out. So gross.
- 3/5
I booked this room for a quick overnight stay for my son’s baseball tournament. We arrived after 8pm to check in, the lady up front was nice enough but you could tell this hotel was old and semi kept up. Once we got our keys we went to our room only to find that it was a room that had not been cleaned (bed had been slept in and dirty wet towels on the floor of the bathroom)! This was completely unacceptable!! I went straight back down to let the lady know and she promptly found me another room, she said sorry but didn’t seem to act surprised. The 2nd room was at least clean but the paint on the walls of the bathroom was chipping off and the toilet would not flush completely. Water pressure in shower was weak. The elevator was old and looked sketchy so I used the stairs. Some areas looked as though they were trying but other areas were just very old and worn looking. Breakfast was edible, the OJ wasn’t working but the coffee was actually good. Overall not a great experience and honestly if a hotel gives you a dirty room then your stay should be comped immediately, no questions asked. I won’t ever stay here again.
- 5/5
Loved it. Very convenient
- 3/5
Toilet would not flush so had to request a different room. Staff was able to accommodate and we got a room with working facilities. Elevator was dirty. Waffle batter was still out in breakfast area when we checked in at 8pm so we skipped breakfast the next morning.
- 5/5
I stay there each time I visit the mountains
- 1/5
Breakfast was mediocre.
- 4/5
An older hotel that appears to be going through some updates. I came from Asheville during the hurricane looking for a warm shower, comfy bed, and electricity. It had all that. Water pressure left a lot to be desired. Didn't sleep much from the construction crews going to Asheville coming and going all night and hearing a door slam but can't really blame the hotel for that.
- 4/5
Every one is going to have a different experience but as for me personally, I would definitely stay here again. I stayed here 7 nights and every day when I would leave for work breakfast and coffee was hot, ready and available. When I would get back around 6 my bed was made, my room was clean, and I always had fresh towels ready for me.
- 2/5
Due to the circumstances of not having power at home, I chose to get a room. Overall moldy smell in the hallway and room, dirty toilet and shower(cleaned it myself before using)white paint on the wall and sitting furniture, stain on the bedding and woke up to a large roach in the floor.