Best Western Kernersville
About Best Western Kernersville
Featuring 2-star accommodations, Best Western Kernersville is located in Kernersville, 18 miles from Greensboro Science Center and 14 miles from Joseph S. Koury Convention Center. The property is around 14 miles from M C Benton Jr Convention Center, 16 miles from University of North Carolina at Greensboro School of Nursing and 16 miles from LJVM Coliseum. The hotel has an outdoor swimming pool, fitness center and a 24-hour front desk. All rooms at the hotel feature air conditioning and a desk. The breakfast offers buffet, American or gluten-free options. BB&T Field is 16 miles from Best Western Kernersville, while Wet 'n Wild Emerald Pointe is 17 miles from the property. Piedmont Triad Airport is 8.7 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel is generally praised for its cleanliness and friendly staff. The breakfast is also a highlight for many guests. However, there are some complaints about the air conditioning and noise levels in some rooms.
- Cleanliness
- Friendly staff
- Air conditioning issues
- Noise levels in some rooms
- 5/5
Quiet I rested so good
- 2/5
Disappointing
- 2/5
Staff was indifferent and outwardly helpful or friendly. The nicest and most helpful staff member was a guy who was helped with front desk and handled maintenance. I wish I had gotten his name. Breakfast offerings were okay, nothing great.
- 3/5
Our TV didn’t work properly At all and there was a dog that barked for a long while, even after multiple times calling the front desk It didn’t stop until 11:15
- 4/5
The staff was very nice and breakfast was great N/a
- 3/5
Had no HOT water for showers or clean-up. Checked out…got a thank you…nothing more..”How was your stay…was everything ok”. Stayed 2 nights…no room cleanup. Probably will be my last stay.
- 4/5
Food options about ten minutes away. Breakfast- pancake machine!!!
- 5/5
The hotel was clean and quiet. Easy check in
- 3/5
Location convenient to the highway The rooms were damp The halls were very noisy
- 4.5/5
Superb
- 3/5
The bathtub was slippery; my friend slipped and fell while showering. The front-desk staff said breakfast closes at 10:00 AM, but when we arrived at 9:25, it was already closing. Apparently, it closes at 9:30 AM on weekdays. Luckily, the staff was so nice specially to prepare cheese omelets for us. Overall, the price was pretty good.
- 5/5
Clean rooms and very friendly staff
- 5/5
Great
- 5/5
It was amazing
- 5/5
It was clean and reasonably priced.
- 5/5
Hotel was an amazing stay! Breakfast was filling!
- 5/5
We did not know what to expect because a few weeks before, we had stayed at another chain, and the rooms were nothing like what was described or pictured. Also, this was an area that I had not visited before. Once we arrived on the property, we were excited because it was very well-maintained. The staff was extremely helpful and nice, and the check-in process was a snap. We reserved a suite, and once we arrived, we were excited about the room size and the kitchen area. The hotel was so peaceful that we extended our stay another day.
- 2.5/5
Passable
- 2.5/5
Passable
- 3.5/5
Breakfast was sufficient. Lady handling the breakfast was very nice. The woman cleaning the room was very good. Guide for the TV. The layout of the room was odd in that the bathroom sink was right inside the main door. If someone came in the door the person at think had to move or get hit. Better quality toilet paper would be nice and a bar of soap for washing your face would be good.
- 4/5
Decent, but not great. I would stay again.
- 2/5
The one lady who worked the front desk was super nice and helpful. Didn’t charge us to check in early. Miscommunication and the property look a little rundown and old. Some of the amenities weren’t available.
- 2/5
The one lady who worked the front desk was super nice and helpful. Didn’t charge us to check in early. Miscommunication and the property look a little rundown and old. Some of the amenities weren’t available.
- 5/5
Very clean room
- 5/5
Todo súper
- 5/5
was an amazing experience
- 5/5
Exceptional
- 4/5
Good place to stay
- 5/5
Everything was great!
- 3/5
The staff were excellent! Very friendly and helpful. Asked if I needed anything at check in and said hello and bye at check out. The room was clean and the television is big. Beds are clean and comfortable. Only problem was the bathroom. The toilet was clean and plenty of paper. The shower on the other hand is kind of gross. I didn't notice it until I went to use it in the morning. There was mold all around the tub tiles at the bottom of the wall where it met the tub. And also a little bit where the shower head goes into the wall. Other than that, the stay was fine.
- 4/5
Very good
- 4/5
Location, beds comfortable, room clean, Air conditioner didn't seem to work well and at breakfast most tables had crumbs all over them, the gravy was starting to dry out. Breakfast was good though.
- 4.5/5
Everything
- 4/5
Location, beds comfortable, room clean, Air conditioner didn't seem to work well and at breakfast most tables had crumbs all over them, the gravy was starting to dry out. Breakfast was good though.
- 5/5
Clean. All necessary amenities. Quite. Safe. Great breakfast. Please repair it replace the desk chairs in Room 220. It will not stay in the elevated position.
- 5/5
The Expedia page only shows the pool open May-October but doesn’t give specifics. There was some dust on the ceiling and some wear and tear so just a star for each. Otherwise the staff was amazing and our stay was comfortable.
- 4/5
The staff, outside and interior were great at the lobby and hallways. Finally no smoke or pot stench in the hallway. The room was clean and sheets were too. TV worked and so did the AC. Only bad .....the shower. Mold in it. Buggers on the curtain mold and on the shower head. Plus you can't adjust the water flow. Also the drain and front of the shower looked as if it was sprayed down with flex seal. Other than that. No problem
- 2.5/5
The location is perfect. It is near alot of things. Ms. Carolyn in the kitchen area was attentive and helpful The front desk staff were rude.
- 2.5/5
The location is perfect. It is near alot of things. Ms. Carolyn in the kitchen area was attentive and helpful The front desk staff were rude.
- 4/5
Hotel staff was nice, hotel is renovated. Rooms a little small in terms of layout and how sink is right at door entrance
- 2/5
Run down hotel
- 2.5/5
Beds were comfortable and the egg omelette were delicious plus location was easy access back on the highway. Rooms out dated. Freezer had big ice chunks. Bathroom was dirty. Had footprint on edge of tub and base of tub needs deep cleaning. No liner in ice bucket. Front desk needs training on how to welcome visitors.
- 2.5/5
Beds were comfortable and the egg omelette were delicious plus location was easy access back on the highway. Rooms out dated. Freezer had big ice chunks. Bathroom was dirty. Had footprint on edge of tub and base of tub needs deep cleaning. No liner in ice bucket. Front desk needs training on how to welcome visitors.
- 5/5
We liked everything
- 5/5
Everything We liked everything
- 5/5
Exceptional
- 5/5
Exceptional
- 3.5/5
It was close to my original destination
- 3.5/5
It was close to my original destination
- 4.5/5
Everything
- 5/5
The door locks unlocked very well. The rooms were clean and well maintained. The ice machine upstairs was out of order. The hair conditioner in the bathroom was empty. The staff were all friendly, and the breakfast was very good.
- 4/5
Nice staff and friendly
- 4/5
Got some rest. Pretty quiet. Nothing
- 4/5
Nothing
- 5/5
Exceptional
- 3/5
Breakfast was poor, staff was unfriendly, walls were very thin.
- 3/5
Front desk was rarely at the desk. There was one young man who was there at check in and check out but was on his own personal cell phone and finished what he was doing on that before he helped me. The maids didn’t clean our room one day out of our 4 night stay. I had to notify the front desk to make sure they cleaned our room on the last day we were there. The front desk lady I spoke with on 5/1 was short and acted as if I was bothering her with my questions about checking out a day earlier and asking if I would be refunded. This hotel could use more friendly front desk personnel who don’t seem bothered by their patrons.
- 4/5
Very good
- 5/5
Rooms were very clean with daily service to make beds, etc. generous size towels, nice shower and breakfast was good. Staff was very friendly! Would definitely stay there again.
- 5/5
C
- 4/5
Very good
- 5/5
I needed two rooms at the last minute and this place was budget-friendly, clean, and the staff was great. They also had great options for breakfast and it was in a good l9cation.
- 4.5/5
Superb
- 5/5
Very clean and great breakfast Not enough towels left and no wash rags were provided the first night, only towels and hand towel. No linens were left for the sofa bed even though it was booked for 3 people.
- 5/5
Very clean and great breakfast Not enough towels left and no wash rags were provided the first night, only towels and hand towel. No linens were left for the sofa bed even though it was booked for 3 people.
- 4.5/5
Superb
- 3/5
The hotel was ok. The doors to the rooms are not square and leave a gap at the top. The bathroom had a mild mildew smell. Pool was not open to swim, but I was able to sit in the sun next to it. Staff was pleasant. Room was decent.
- 4/5
Clean. Easy convenience to I 40 access. Nearby restaurants by car. EVS staff pleasant. Desk clerk was proficient but would not say welcoming. Parking is tight. Room was very clean. Beds a little firm Second story ice machine didn’t work but had one on first floor
- 5/5
Breakfast location noise was low ! Microwave was dirty appon arrival ,was food or blood hoping it was food on blanket
- 5/5
Microwave was dirty appon arrival ,was food or blood hoping it was food on blanket ?
- 4/5
nice place
- 4/5
.
- 5/5
Great breakfast, spotless rooms, friendly staff. The staff should all get a raise!!
- 5/5
First time being in Best Western and you are greeted with friendly service and the price is decent. Though the hotel is only two floors. The bedrooms are clean, and the beds are comfortable to sleep in.
- 5/5
Enjoyable stay! Enjoyed the breakfast in the morning. Clean comfortable room
- 5/5
Friendly staff and clean
- 5/5
Friendly staff and clean
- 4.5/5
The location was ideal, since this was a stopping point mid-way my drive. The room was a great size with a comfortable bed and clean bathroom. It was great to have the capacity to control the room temperature! I could hear the person's TV from their room a couple of doors down, disrupted my sleep. The breakfast was ok (although not sure why everything was plastic wrapped).
- 1/5
In our room we didn’t have wash rags I’m glad we brought those our own. The staff wasn’t friendly. I had to speak first. Also, found a bed bug on our pillow and crawling around on the bed.
- 5/5
Very pleasant stay
- 5/5
Exceptional
- 4/5
That being said, the hotel check in was easy and the room was very clean and comfortable I just felt that the above should be mentioned. We would definitely stay again and give it another try. We travel this area often and it was our first time staying here.
- 1.5/5
Easy location and close to things The staff were very rude and told me not to complain about missing things in the breakfast area.Told by housekeeping my room was not going to be done because they were not doing stayovers.
- 1.5/5
Easy location and close to things The staff were very rude and told me not to complain about missing things in the breakfast area.Told by housekeeping my room was not going to be done because they were not doing stayovers.
- 4/5
Room cold when entered, had to wait on person to come to desk to check in. He forgot a form about my car and startled me knocking on my door to get it later.
- 5/5
Room was clean and spacious. Breakfast was delicious. It was exactly what we needed for a 1 night stay.
- 5/5
The location was nice. The staff were nice. The hotel was clean.
- 4/5
The shower could be cleaner. Mold was in wall of shower. Handicap stool was too wobly to use. Everything else was good.
- 5/5
N/A
- 5/5
Gas station , Fast foods super near. Clean room, Breakfast available.
- 4/5
Clean
- 4/5
Great
- 5/5
The 1st room appeared used. The sink had spit up & Hair in it as if someone had Brushed their Teeth or Worse. The 2nd room had dried pee on the Toilet Seat, which i cleaned off myself being in a rush & the rest of the room looked fine. The Seat was up & suds in the bowl. Apparently a poor attempt at cleaning. A quick look would have revealed whst i saw to any staff. Maybe someone is using the rooms after they are cleaned & before they are rented. Maybe staff should take pics of rooms for customers &/or Management to view At/Or Before check in.
- 5/5
Rooms clean, halls quiet, breakfast well made and stocked
- 5/5
It was clean, quiet and I felt secure. Only contact with the staff was at check in and check out. Staff were polite and professional. The breakfast bar was good (not great). Food selection was good but the food was not as warm as it should have been for a really good dining experience. (Cold biscuits and gravy aren’t as tasty as I would have liked). That being said it’s my go to facility in the future when I’m in the area.
- 4.5/5
King Suite was amazing!!! Very Spacious. Clean. Great hot breakfast offered a lot of options! Everything was very clean and loved the large tv and the couch. Great LED mirror too! (I’ve added pictures so you can have a better idea of this room) There were strong cigarette smoke smells lingering in the halls and made its way into the room. For a non-smoking hotel that was a bit discouraging. We notified the staff and they investigated it. After putting some towels by the doorway to block off the scent and turning the fan the issue was resolved. Also the wifi/internet was veryyyyy slow it made it a bit difficult to stream. The stream worked but the picture was a bit pixelated. However if you want to do work on a laptop make sure you use your phone hotspot.
- 3/5
The customer service was next to zero. Nathan and the other gentlemen, not friendly.
- 2/5
The staff seemed very upset to have to be there. One of the ladies that served breakfast asked my husband “ didn’t you already eat” because he had went down to get a coffee first then came back to get some breakfast. I wasn’t there but he told me about it when he got back to the room. That employee shouldn’t work there if she wants to act we’re asking her the food. It’s an amenity and we are paying for it with the hotel stay.
- 5/5
Room was immaculate and had every amenity.
- 5/5
Great location and nice breakfast. Room was clean and met our needs.
- 5/5
Great location and nice breakfast. Room was clean and met our needs.
- 4/5
It was clean To much light coming in at night
- 4/5
Rooms were clean and correctly supplied.
- 4/5
Rooms were clean and correctly supplied.
- 3.5/5
We were in a room just off the lobby, and it was extremely loud and disruptive. We did not get any sleep. Some of that was related to traffic through the lobby, but there was also a staff room where staff were speaking quite loudly during the night.
- 4/5
Clean room and location.
- 4/5
Clean room and location.
- 4.5/5
Peace
- 4.5/5
Safe, very clean, quiet, great location. Nothing
- 5/5
Not enough parking spaces
- 2/5
The bed. The paper thin walls, the constant door slamming, the bathroom is poorly put together, no light switch for the lights? Breakfast looked like the nastiest breakfast, juice machines all shut down.
- 4/5
Breakfast was great!! Pot smoking and some loud guests.
- 5/5
Every person that worked there was excellent. Young man that checked us in, breakfast server, housekeeping, yes it was all spotless. And the young woman that checked us out.
- 5/5
Every person that worked there was excellent. Young man that checked us in, breakfast server, housekeeping, yes it was all spotless. And the young woman that checked us out.
- 2.5/5
It was clean and near an event we attended Kind of a dark street
- 5/5
My wife and I have been there two weeks and just booked another 4 nights before we have to check out. honestly, other than that, the property is absolutely beautiful and we will definitely stay again next time we’re in the area.
- 5/5
My wife and I have been there two weeks and just booked another 4 nights before we have to check out. honestly, other than that, the property is absolutely beautiful and we will definitely stay again next time we’re in the area.
- 1/5
Upon entering elevator and hallway, a certain smell of smoke was so strong. There was also bags of trash in the hallway
- 1/5
Upon entering elevator and hallway, a certain smell of smoke was so strong. There was also bags of trash in the hallway
- 4/5
It was clean and
- 2/5
The staff I saw acts like they don’t want to be there, you can hear a pin drop in the other rooms, the doors slam always, the coffee sucks and so does the breakfast, it’s honestly a 1 star at best but I haven’t two because the rooms themselves are not that bad. It is fairly clean, and the furniture is upgraded. Will not be staying here again you are best off staying at the holiday inn down the street for a few more bucks.
- 2/5
The staff I saw acts like they don’t want to be there, you can hear a pin drop in the other rooms, the doors slam always, the coffee sucks and so does the breakfast, it’s honestly a 1 star at best but I haven’t two because the rooms themselves are not that bad. It is fairly clean, and the furniture is upgraded. Will not be staying here again you are best off staying at the holiday inn down the street for a few more bucks.
- 4/5
yes
- 4/5
yes
- 5/5
Nice and clean.
- 5/5
Nice and clean.
- 2/5
Room smelled horribly of smoke. No body wash in the shower dispenser. Leak causing a puddle on the floor. Internet connection/cable was weak so the tv kept glitching and loading. So we gave up and used our phone. Will not be back.
- 2/5
Room smelled horribly of smoke. No body wash in the shower dispenser. Leak causing a puddle on the floor. Internet connection/cable was weak so the tv kept glitching and loading. So we gave up and used our phone. Will not be back.
- 4/5
everything was nice
- 4/5
everything was nice
- 5/5
Staff were exceptionally helpful Location and it was updated
- 5/5
Staff and updated
- 1/5
The room did not have towels.. breakfast was awful both times my family and I went down for breakfast they had No food left we were told it would be a 30 min wait and that wait turned into and hour. The TV in our room did not work. There was a dog in the room next to ours that cried all night. Overall horrible experience
- 1/5
The room did not have towels.. breakfast was awful both times my family and I went down for breakfast they had No food left we were told it would be a 30 min wait and that wait turned into and hour. The TV in our room did not work. There was a dog in the room next to ours that cried all night. Overall horrible experience
- 4/5
Location, staff, breakfast- convenient and friendly
- 4/5
Location, staff, breakfast- convenient and friendly
- 5/5
I keep coming back for business and pleasure.
- 5/5
I keep coming back for business and pleasure.
- 5/5
Sad that the pancake machine was not working - was looking forward to having them. Typically, you get waffles, but my preference is pancakes. Next time I - I can't wait.
- 5/5
Good stay, clean rooms,
- 5/5
Good stay, clean rooms,
- 5/5
Great room and breakfast. Super clean facilities.
- 5/5
Great room and breakfast. Super clean facilities.
- 5/5
Clean, courteous, excellent accommodations, emotional support animals accepted, great free breakfast, and Jessie was super at front desk check in! Very CLEAN.
- 5/5
Clean, courteous, excellent accommodations, emotional support animals accepted, great free breakfast, and Jessie was super at front desk check in! Very CLEAN.
- 5/5
Great room, wonderful staff and good breakfast!
- 5/5
Great room, wonderful staff and good breakfast!
- 5/5
Nice room friendly staff.
- 5/5
Nice room friendly staff.
- 5/5
Very spacious
- 5/5
Very spacious
- 5/5
Everything was great!
- 5/5
Everything was great!
- 5/5
Hotel was clean and comfortable. The king suite room was perfect for us and our dog…including space for his crate. The staff were friendly and caring. Would definitely recommend.
- 5/5
Hotel was clean and comfortable. The king suite room was perfect for us and our dog…including space for his crate. The staff were friendly and caring. Would definitely recommend.
- 5/5
Room was great. Staff was helpful.
- 5/5
Room was great. Staff was helpful.
- 4/5
The room was spotless. The staff was courteous. But the breakfast was very poor.
- 4/5
The room was spotless. The staff was courteous. But the breakfast was very poor.
- 5/5
The staff was very friendly and helpful. The room was spacious and breakfast was great. Will definitely plan to stay here again when we visit friends in the area.
- 5/5
The staff was very friendly and helpful. The room was spacious and breakfast was great. Will definitely plan to stay here again when we visit friends in the area.
- 5/5
Cleanliness of room.
- 5/5
Cleanliness of room.
- 5/5
A wonderful value for the price. Rooms are spacious, clean, comfortable, and well-maintained. The breakfast is adequate — about what you’d expect for a Best Western, but at the cost of a Super8. I would gladly stay here again!
- 5/5
A wonderful value for the price. Rooms are spacious, clean, comfortable, and well-maintained. The breakfast is adequate — about what you’d expect for a Best Western, but at the cost of a Super8. I would gladly stay here again!
- 5/5
The rooms were clean and the staff was so sweet. We needed a spot to rest and it was perfect.
- 5/5
The rooms were clean and the staff was so sweet. We needed a spot to rest and it was perfect.
- 5/5
Room was clean & breakfast was good.
- 5/5
Room was clean & breakfast was good.
- 2/5
Wi-fi didn't work. Check-in slow. Room not ready even at 4. Other guests very loud during night preventing sleep. Wouldn't stay there again.
- 2/5
Wi-fi didn't work. Check-in slow. Room not ready even at 4. Other guests very loud during night preventing sleep. Wouldn't stay there again.
- 4/5
This Best Western was a solid stay and met expectations. The room was comfortable and the overall experience was pleasant. It delivered exactly what you’d expect from the brand.
- 4/5
This Best Western was a solid stay and met expectations. The room was comfortable and the overall experience was pleasant. It delivered exactly what you’d expect from the brand.
- 5/5
everything was smooth from check in to the cleanliness of the room
- 5/5
everything was smooth from check in to the cleanliness of the room
- 4/5
Nice hotel room and breakfast
- 4/5
Nice hotel room and breakfast
- 5/5
great place to stay and saw family in the area.
- 5/5
great place to stay and saw family in the area.
- 5/5
Everything
- 5/5
Everything
- 5/5
Courtesy staff
- 5/5
Courtesy staff
- 5/5
Clean room & nice breakfast *** really needed more parking places
- 5/5
Clean room & nice breakfast *** really needed more parking places
- 5/5
You cant beat this place for the price. Rooms were clean and the beds were comfortable. The bathroom area was small but it was not a big issue. The staff were friendly. You're in between Greensboro and Winston-Salem so the location was ideal for our needs.
- 5/5
You cant beat this place for the price. Rooms were clean and the beds were comfortable. The bathroom area was small but it was not a big issue. The staff were friendly. You're in between Greensboro and Winston-Salem so the location was ideal for our needs.
- 5/5
very clean, great staff and overall pretty quiet for a hotel near the interstate. will def stay again
- 5/5
very clean, great staff and overall pretty quiet for a hotel near the interstate. will def stay again
- 3/5
Cleanliness of the room. A bunch of hair and old cob webs
- 3/5
Cleanliness of the room. A bunch of hair and old cob webs
- 5/5
yes
- 5/5
yes
- 5/5
The overall environment and its contributing amenities were, both, impressive and welcoming.
- 5/5
The overall environment and its contributing amenities were, both, impressive and welcoming.
- 4/5
We stay here frequently. Always receive good service and clean rooms.
- 4/5
We stay here frequently. Always receive good service and clean rooms.
- 2/5
The room was clean and adequate for our brief stay.
- 2/5
The room was clean and adequate for our brief stay.
- 5/5
The room was clean, with no bad smells. The breakfast was well-supplied.
- 5/5
The room was clean, with no bad smells. The breakfast was well-supplied.
- 3/5
The hotel smelled really good and it appeared to be clean.
- 3/5
The hotel smelled really good and it appeared to be clean.
- 5/5
Plenty of options to choose from
- 5/5
Plenty of options to choose from
- 5/5
Clean room, friendly staff
- 5/5
Clean room, friendly staff
- 1/5
No heat
- 1/5
No heat
- 4/5
Comfortable bed and clean room
- 4/5
Comfortable bed and clean room
- 3/5
Outdoor pool was closed, which was not a problem. Too cold this time of year. However, they had also taken all the seating away around the pool leaving nowhere to sit outside except a bench for smokers. It was beautiful fall weather but we were stuck inside.
- 3/5
Outdoor pool was closed, which was not a problem. Too cold this time of year. However, they had also taken all the seating away around the pool leaving nowhere to sit outside except a bench for smokers. It was beautiful fall weather but we were stuck inside.
- 4/5
Overall was good place to stay. Would stay again at this property
- 4/5
Overall was good place to stay. Would stay again at this property
- 5/5
Very nice staff,very clean atmosphere.
- 5/5
Very nice staff,very clean atmosphere.
- 4/5
N/A
- 4/5
N/A
- 5/5
Clean
- 5/5
Clean
- 1/5
Staff is very rude, kicked us out of our room even though we requested and paid for late checkout due to having a newborn that needed to nap before leaving. Said she never received the request, obviously they had because they charged us for it.
- 1/5
Staff is very rude, kicked us out of our room even though we requested and paid for late checkout due to having a newborn that needed to nap before leaving. Said she never received the request, obviously they had because they charged us for it.
- 4/5
It was closed but very clean place and staff was helpful
- 4/5
It was closed but very clean place and staff was helpful
- 4/5
Our stay was good. The hotel is generally clean and the staff is friendly.
- 4/5
Our stay was good. The hotel is generally clean and the staff is friendly.
- 5/5
Everything was great except the mattress in 201, the bed by the window, need to be replace as soon as possible. I gave you all 5 starts but before someone leave a bad review, please take action. Thanks
- 5/5
Everything was great except the mattress in 201, the bed by the window, need to be replace as soon as possible. I gave you all 5 starts but before someone leave a bad review, please take action. Thanks
- 5/5
Easy access off the highway. Good breakfast and comfy beds!
- 5/5
Easy access off the highway. Good breakfast and comfy beds!
- 5/5
The only little flaw was the sleeper couch (not comfortable) and that there was not enough bedding. Other than that, everything was perfect.
- 5/5
The only little flaw was the sleeper couch (not comfortable) and that there was not enough bedding. Other than that, everything was perfect.
- 5/5
Great
- 5/5
Great
- 1/5
We prepaid, and the hotel forced us to pay again instead of figuring out why our payment which we had a reciept for was not recognized
- 1/5
We prepaid, and the hotel forced us to pay again instead of figuring out why our payment which we had a reciept for was not recognized
- 3/5
- 3/5
- 5/5
Clean and safe property. Check in was easy and enjoyed the comfortable room
- 5/5
Clean and safe property. Check in was easy and enjoyed the comfortable room
- 1/5
Great hotel. Service could be better.
- 1/5
Great hotel. Service could be better.
- 5/5
The front desk could be a little more friendlier!
- 5/5
The front desk could be a little more friendlier!
- 4/5
The hotel was clean and comfortable. The people at the front desk were helpful. It was a good stay for the price. Breakfast was better than we expected with a lot of options.
- 4/5
The hotel was clean and comfortable. The people at the front desk were helpful. It was a good stay for the price. Breakfast was better than we expected with a lot of options.
- 5/5
Overall we are glad that selected your hotel to stay
- 5/5
Overall we are glad that selected your hotel to stay
- 3/5
The pàrking
- 4/5
Problems-TV lacked basic news channels and was impossible to navigate, and the sound was muffled. All right. Two days without a functional TV is no real loss. Breakfast offered many choices, but all of them except the eggs were of the overly processed, waxed fruit, sugary cereal, or sugary and glyphosate Quaker Oats variety. The pancake machine was state of the art--push a button and out comes two very flat, tasteless circles. Again, for a clean and quiet night's sleep at reasonable cost, I would stay there again without hesitation. Would like some real food for breakfast.
- 4/5
We enjoyed our stay!
- 1/5
This hotel was infested with fleas. We had to find another hotel almost immediately after checking in
- 5/5
Staff was very helpful and friendly.
- 2/5
The halls and room was extremely musty smelling the entire visit. The beds were uncomfortable and the traffic sounds were heard inside the room. There were staff members talking very loudly outside our room early in the morning. Breakfast was small but ok.
- 5/5
Awesome. Love this hotel. 10/10
- 2/5
Could not sleep. Room had odor, could hear kids next door, a cplaying all night, cloa d
- 5/5
Friendly employees, fast check in, great value will definitely stay again in the future
- 5/5
the water in the bathroom does not drain
- 4/5
Good location near lots of restaurants.
- 5/5
We were very happy with our one night stay! The hotel is older, but is nicely updated in the lobby and rooms. Most importantly, everything was very clean! Nice, clean outdoor pool with updated patio furniture. My family of 4 all found the beds comfortable and we slept well. The continental breakfast had a nice variety and the employee in that area was so helpful and friendly! Both employees we spoke to at the front desk were friendly as well. We would definitely stay again!
- 4/5
Was a comfortable stay
- 5/5
The wonderful lady who was working the breakfast bar should be COMMENDED for her excellent handling of the food and cleanliness of the entire area. She was on top of of everything. I didn't get her name but im sure you can look and see who was working the Friday and Saturday that I stayed there. I also hope she gets to see this review. Thank you!
- 3/5
229 - air conditioner unit leaks water into the carpet and the rooms smells of mildew
- 5/5
Very clean
- 5/5
This was our second stay at this hotel. We stay here on our way to the beach! Great place. Kids enjoyed the pool.
- 5/5
Friendly staff
- 5/5
Espectacular está cadena de hoteles me encanta
- 4/5
The room was nice, clean and comfortable. The water was hot and good pressure. The only complaint was the egg omelet was pretty bad!
- 4/5
For the most part great other than needed to change sheets due to dirty having spill on sheet and comforter when arriving
- 5/5
Comfortable, quiet and the best shower of any! I told my brother if he needed a good shower after a hard day’s work, go down to the Best Western.
- 5/5
Clean and quiet
- 5/5
Great hotel
- 5/5
This was our 2nd stay. This is the property we will choose any time we have to come visit our daughter in college.
- 5/5
It was very convenient and close to eateries and shopping.
- 5/5
Amazing property great communication
- 4/5
Close to the interstate. Beds were comfortable, appreciated the hot breakfast.
- 5/5
The place is clean friendly. Their breakfast is amazing. Next time I come there, I’ll stay there again.
- 5/5
Friendly staff & clean rooms. I would stay here again!
- 5/5
Very nice and new and clean all around
- 5/5
I would recommend this Best Western.
- 4/5
Overall it was good except for a ceiling leak outside our door that dripped into a garbage can for hours at a time during the night
- 4/5
The staff was very nice. Helped me out a lot.
- 5/5
Keep Doin What You’re Doin
- 5/5
Not enough parking
- 2/5
From the window side of the room was constant traffic from the interstate. I was forced to turn off the wall mounted central air conditioner in my room below the window because the fan required service and seemed like it was hitting another object inside the unit. I never was able to sleep and instead conceded to packing my belongings at 3:30 a.m. even though I'd be awake from my day's drive for 22-1/2 hours. I drank 2 Keurig cups of regular coffee to become more alert, and slightly before 5 a.m. I checked out, got into my car and drove 7 hours home to finally get some sleep. What else I'd noticed an hour after my arrival is that the majority of guests were construction workers, who were working on various sites in the area including constuction at a power plant owned by Duke Energy. It's possible that I was misjudged and placed with their grouping in the noisy area of the hotel, but I my stay was due to visiting my sister and nephews and was not at all a work or business trip.
- 5/5
Great location right beside Interstate
- 5/5
Great hotel it was clean, nice, comfortable and great staff.
- 1/5
Property did not have any water. Did not check in, due to there not being any water. Disappointed.
- 5/5
Everything was excellent for my needs
- 2/5
Water inconsistent. Mostly a trickle .
- 5/5
Over all things were great. Nice customer service and cleaning crew. Great to be able to have breakfast!
- 5/5
Good for the price.
- 5/5
Nice rooms, great staff and breakfast was excellent. This will be somewhere I would stay again!!
- 5/5
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- 5/5
I enjoy coming here for relaxation and comfort.
- 5/5
Very peaceful stay nice room
- 5/5
Very pleasant stay
- 5/5
Stayed at many hoyels in same are and this is the best
- 4/5
I have no review
- 1/5
I like tge Best Western but there was a big problem with the shower, I had very little water pressure that just got weaker and weaker until it was a trickle. I had to get the rest of the soap off of me by using the sink.
- 4/5
My teenage daughter’s eye glasses were taken from the room. She wore her contacts when we left the room. I know exactly where they were when we left and the next morning while packing to leave they were not. Very upsetting. The room and amenities however were fine.
- 3/5
When we arrived in our room, there was a spider in the bathtub. The gentleman at the front desk was nice enough. The continental breakfast was just enough - good variety without being too much. Overall a good stay.
- 5/5
Very friendly staff. Rooms are clean. Love that the room was equipped with a mini fridge, microwave, and coffee maker. Hosted breakfast and complimentary water is a great water to start a busy day. Will definitely plan to stay in the future.
- 4/5
Very convient right off the highway.
- 4/5
Stayed here while in town for a wedding. Convenient location - just off I-40. Parking was easy. All the staff we encountered were friendly and helpful. The room was spacious but the bathroom was a little tight. Very clean and well-kept. Breakfast was good, hot and plentiful.
- 3/5
I did not feel some of the desk staff was overly friendly. The woman who set up the breakfast in the AM was excellent. Also, the gentleman who managed the room cleaning staff was very friendly and helpful.
- 4/5
Rooms are in need of an update beds were not bad, but the pillows were awfully flat. Bathroom was very small. Never had breakfast there. Near an interstate so dining options weren't too bad. All in all it wasn't too bad.
- 5/5
I would definitely stay again. Fast check in and friendly front desk staff.only thing I didn’t like was the bathroom floor was dirty.
- 5/5
Breakfast hostess did a great job
- 3/5
Front desk staff was just okay. Overall, I would book down the street next time we’re in the area.
- 4/5
The location is convenient, there's a gas station right next door. The room overall wasn't too bad. The bathroom and toilet was very clean. The bed was quite comfortable, I'd say it was not too hard or firm but not so soft you get swallowed up by the mattress. I do travel often and have definitely come across much worse. I work in the pest control industry and are knowledgeable about bed bugs. I ALWAYS inspect EVERY room I ever stay in. The room I stayed in was free from pestilence. I thoroughly inspected the room and found no evidence of infestation in this particular room at this time. I choose to stay with Best Western because they can afford proper treatment in the event of an issue and I have consistently had a good experience. Thank you!
- 5/5
Needed a one night stay for a triathlon in Greensboro. Wanted something close, convenient and comfortable. Best Western fit the bill. Friendly, professional staff. checked all the blocks.
- 4/5
This is a relatively new property and was pleasant place to stay.
- 5/5
The hotel was clean , beds comfortable,the breakfast was really good and the staff was nice!
- 5/5
This property was superb, from check in to check out. The housekeeping staff were friendly and attentive, the breakfast attendant maintained this area and service impeccable. The pool was clean and had towels. Room was clean and everything functioned. Breakfast was adequate, but very convenient. Only one minor issue, the night staff were young and didn't even lift their eyes up when we came in or went out in the evening. For the money this was worth it. I would definitely stay again.
- 3/5
Clean place and staff was friendly. Definitely need more parking.
- 5/5
Very convenient to the interstate. The room was clean a nicely appointed. The bed was comfortable and the temperature was well regulated. The TV worked fine but the remote did not work well. It was difficult to select channels. The breakfast was good, especially the scrambled eggs. For hotel fare, I was impressed with the eggs. The lady attendant at the breakfast bar was very nice. She made every attempt to ensure we had everything that we neede. Would definitely stay here again.
- 5/5
Clean. Break was good.
- 5/5
Overall the room was very clean and hotel decent for the price. The guy at the front desk was a little quirky but hey, not tv Verona can be sharp. Would stay here again
- 5/5
Overall, everything and everyone was excellent! No complaints!
- 5/5
Excellent price, nice breakfast, quiet and clean
- 5/5
The staff was very helpful and I even extended my stay 3 more days. I could have gone somewhere else and saved about $150... It was tempting; however, clean rooms and helpful staff, the whole reason I extended... Thank you
- 5/5
So this gave me an extra bit comfort. I definitely recommend staying here.
- 4/5
Na
- 4/5
The room was clean and comfortable, but the TV was broken and only had half a screen.
- 4/5
- 5/5
Comfortable beds, good enough breakfast, friendly and helpful staff
- 5/5
We enjoyed our 1 night stay at the Best Western. The staff was very kind and friendly. The hotel and room was very clean.
- 5/5
The staff was excellent 👌 all around from mornings to night's. Loved the smell, cleanliness, food, staff, perfect stay thank you!
- 5/5
Nice, clean hotel. Staff was very helpful. Breakfast food was hot and tasty.
- 5/5
Clean and staffed well
- 3/5
The staff was very helpful
- 5/5
A budget hotel that delivers better than some 3 star hotels.
- 4/5
Property was clean, quiet, and smelled good. Matress was comfortable. Breakfast was also good.
- 5/5
Very clean. Would stay again.