Days Inn by Wyndham Jersey City / NYC Area

N/A

The place was dirty. The location was not safe. Rodents in the parking lot.

That staff was all super nice. The halls, lobby and stairways were clean. Rooms not so much. Towels had hair on them from other use (not my own). Found a few Easter eggs in 1 of the cubby areas in our room. Could have done a better sweeping/mopping job in the rooms for sure. No elevator and still offer Covid breakfast. Had 6 guests total got 3 bags of breakfast. You have to ask for it even though there is a counter for breakfast.

I did not use most amenities, so I can only speak to a few. The free onsite parking was a plus, but VERY limited. They did have a water cooler in the lobby with fresh filtered cold (and hot) water which was great. However, they did not have the continental breakfast, coffee, or juice available. The staff was very friendly and helpful. This was about a 15 minute drive to a parking garage giving us direct access into the city on the path train (20-30 minute ride), so location was convenient.

No shuttle no breakfast staff rude and overcharged for my stay!

Wasn’t the greatest experience because the people wasn’t friendly and also a terrible noise 6 am

None Location, staff

Nothing Everything …. The staff was worst to the limits, however the morning guy was little consolation and he was nice. The couple during the day time was awful in talks over the phone and in physical as well. Taunting and quite unwelcoming. It was all mess. The next morning breakfast was given in a small bag with few energy bars in it along with hot water in the name of coffee. Attaching the pics

Exceptional

Passable

man up front had a little attitude, room was semi clean, cigarette hole on blanket, bathtub holder thing was broken and the breakfast was a joke, city jail has better breakfast

Bad

Bad

I didn't extend my stay another day .

My stay was Great and slept well. I didn't extend my stay another day .

Just one man at check-in was mean and rude. Didn’t want to communicate cause he was sleeping got mad cause I woke him up other than that. The ladies and the other stash were great. Just the midnight shift workers call him sleepy mean man other than that great place to stay the night lady was helping us a lot cool young lady I like everything just the man at night he sleep I got him up to check in he mean try tell me $90 for early check-in, didn’t understand that

Just one man at check-in was mean and rude. Didn’t want to communicate cause he was sleeping got mad cause I woke him up other than that. The ladies and the other stash were great. Just the midnight shift workers call him sleepy mean man other than that great place to stay the night lady was helping us a lot cool young lady I like everything just the man at night he sleep I got him up to check in he mean try tell me $90 for early check-in, didn’t understand that

‏everything is good Thanks

It was clean No restaurant or bar at the hotel

It was clean No restaurant or bar at the hotel

The bathroom was dirty had feces on the toilet asked to change rooms. They denied ask for room service stated that room service was unavailable then stated that they had a bathroom in the lobby upon using the bathroom. There was a bloody pad laying in the bathroom.

Worst front desk employee

No continental breakfast. Rooms were not very well kept.

Very poor

Only thing I liked was the price Customer service was horrible the representative for this establishment was very rude and disrespectful

Only thing I liked was the price Customer service was horrible the representative for this establishment was very rude and disrespectful

Quiet and peaceful area, rooms were big and beds were comfortable, and staff were kind and helpful, all for a great low price! I really liked that they had covered parking and there were good vending machine options also :) N/a, great stay overall!

Quiet and peaceful area, rooms were big and beds were comfortable, and staff were kind and helpful, all for a great low price! I really liked that they had covered parking and there were good vending machine options also :) N/a, great stay overall!

Na Na

Clean spacious room. Room had microwave. Refrigerator and safe.Nice staff. Easy parking access.

Yes

The room itself was so spacious and clean! You would never say it’s so good from the exterior Noisy, too noisy, you can hear your neighbors walking the hall

The room itself was so spacious and clean! You would never say it’s so good from the exterior Noisy, too noisy, you can hear your neighbors walking the hall

Location and service Parking not prorated

Location and service Parking not prorated

Room was clean. Staff was pleasant, parking available, business friendly.

Very good

Na Na

Worst hotel. Very bad service and very bad rooms

Worst hotel. Very bad service and very bad rooms

From getting in the door while checking in all I could see is dust everywhere behind the counter it was disguising the dining area very tiny I myself would never have breakfast in there

The location From getting in the door while checking in all I could see is dust everywhere behind the counter it was disguising the dining area very tiny I myself would never have breakfast in there

Exceptional

The noise next to the highway was the worse experience, I wasn't able to sleep. Breakfast included mean just coffee nothing else

I am a diabetic they had no alternatives to offer not one real fruit even breakfast coffee sugar was hard tub was dirty and it smelled

Nothing. Just checked out within an hour of checking in. Very dirty. Sheets and comforter had blood and hair all over. Non smoking room smells like a smoking room.

Passable

Parking did not feel safe. The staff property manager Sam was extremely rude and his hostile interaction with me resulted in me filing a complaint with the hotel for an unsanitary bath tub with slime and gunk in it to Sam’s terrible attitude. I will not be visiting this days inn again

Location was good, very close to the NJ Transit bus stop in Jersey City, which made commuting quite convenient. Also, one of the reception staff members (a young lady) was very cordial and helpful during our stay. However, there were several disappointing issues. The hotel advertises complimentary breakfast, but it was actually just snacks. It would be more accurate to describe it as light refreshments rather than breakfast. The most serious issue was related to parking security. The CCTV cameras in the parking area were not functioning. During the night, another car hit my parked vehicle and caused a dent. When I later asked the hotel management for CCTV footage to identify what happened, I received no response. Hotels should take responsibility for ensuring the safety and security of their guests’ property. At the very least, security cameras in the parking area should be operational. Unfortunately, I had to spend about $2000 to repair my car. Overall, this became a nightmare experience for me due to the lack of proper security measures. Very disappointing experience.

Horrible! Very dirty! Horrible rude lazy staff! Breakfast iS A BAG! Stinks, dirty, stained rooms Horrible! Very dirty! Horrible rude lazy staff! Breakfast iS A BAG! Stinks, dirty, stained rooms

N/A

An absolute dump the room was dirty.. the floor was sticky. The window didn’t lock properly. The AC filters were absolutely disgusting. What a waste of money…

My room was renovated, so much nicer than the photos online. It was fine for just sleeping there. I

Every thing

Maid asked for tips

Maid asked for tips

No breakfast at all, snow was not removed from parking lot, and the hotel was save spaces for no handicapped people.

No breakfast at all, snow was not removed from parking lot, and the hotel was save spaces for no handicapped people.

No tv channels

no heat, no comfortable beds

I want my money back . Hair in the tub water in the tub wasn’t even clear it was blueish green . Window was broken . Heater filters were full of gunk

Terrible

Nothing

No breakfast they just had coffee

Nothing Everything, a mad person talking loud the whole night. Couldn’t sleep.

There is nothing at all good at this trash Inn. It is a con. This place is very disgusting, rude staff as well as insecure parking. The place smells everwhere. They do not refund money after booking. The venue uses fake photos to deceive clients and after booking no refund is issued. Their manager is very rude.

Horrible customer service no breakfast even though it is included in your stay

Horrible customer service no breakfast even though it is included in your stay

The front desk employee was extremely rude and unprofessional. I provided my credit card and ID for verification since the room was already prepaid. Without explaining anything or asking for consent, he attempted to charge my card for use of the in room safe, which was already in the room. When the charge was declined due to my card's security controls, I questioned why my card was being charged at all, especially without my authorization or a clear explanation. Rather than addressing the concern calmly, he raised his voice and insisted it was hotel policy. I pushed back, matching his "energy" because I had just stayed at another hotel under the same brand and have stayed with this brand many times. Charging a guest's card without consent or explanation is not standard practice. His only response was to point repeatedly at a small sign behind the glass that was poorly placed and not clearly visible, using that as justification for an unauthorized charge. On top of that, despite arriving after check in time, the room was still not ready. After waiting around ten minutes with no key, no room, and no resolution, l left. This was one of the most frustrating and unprofessional hotel check in experiences I have ever had.

The front desk employee was extremely rude and unprofessional. I provided my credit card and ID for verification since the room was already prepaid. Without explaining anything or asking for consent, he attempted to charge my card for use of the in room safe, which was already in the room. When the charge was declined due to my card's security controls, I questioned why my card was being charged at all, especially without my authorization or a clear explanation. Rather than addressing the concern calmly, he raised his voice and insisted it was hotel policy. I pushed back, matching his "energy" because I had just stayed at another hotel under the same brand and have stayed with this brand many times. Charging a guest's card without consent or explanation is not standard practice. His only response was to point repeatedly at a small sign behind the glass that was poorly placed and not clearly visible, using that as justification for an unauthorized charge. On top of that, despite arriving after check in time, the room was still not ready. After waiting around ten minutes with no key, no room, and no resolution, l left. This was one of the most frustrating and unprofessional hotel check in experiences I have ever had.

The sheets were dirty and looked like they hadn't been washed, with hair on the blankets, on the floor, and in the bathtub. The hotel was very run-down; unfortunately, I booked it last minute for New Year's Eve with my family, but I regretted it.

The sheets were dirty and looked like they hadn't been washed, with hair on the blankets, on the floor, and in the bathtub. The hotel was very run-down; unfortunately, I booked it last minute for New Year's Eve with my family, but I regretted it.

Not good

Not good

The room smelled faintly of poop.

The room smelled faintly of poop.

Aside from being outdated and run down, this place was dirty. My window looked like someone had rested their greasy forehead against the glass. The tile flooring was also not mopped as my socks were dirty after walking across the floor. The deadbolt on the door wouldn’t lock and the door locking mechanism was not securely attached to the door. There was no elevator so we had to carry our bags up the stairs and since parking was below the main floor, that meant I had to carry my bags up two flights of stairs. Major security issue was the door from parking lot was open all night long with no card swipe required, so anyone from the street could go up the back stairs and access the building. As for the complimentary breakfast, I didn’t even go down as I didn’t trust it based on the unsanitary conditions everywhere else. This was a cheaper option than many other hotels but I would highly recommend spending a little more money and staying somewhere else.

Aside from being outdated and run down, this place was dirty. My window looked like someone had rested their greasy forehead against the glass. The tile flooring was also not mopped as my socks were dirty after walking across the floor. The deadbolt on the door wouldn’t lock and the door locking mechanism was not securely attached to the door. There was no elevator so we had to carry our bags up the stairs and since parking was below the main floor, that meant I had to carry my bags up two flights of stairs. Major security issue was the door from parking lot was open all night long with no card swipe required, so anyone from the street could go up the back stairs and access the building. As for the complimentary breakfast, I didn’t even go down as I didn’t trust it based on the unsanitary conditions everywhere else. This was a cheaper option than many other hotels but I would highly recommend spending a little more money and staying somewhere else.

Dirty

since they have no coffee machine in the rooms , they should leave their coffee machine in the lobby open all day. also breakfast is 8 to 9 and on two mornings i went down at a few minutes before nine and it was already closed up :-(

since they have no coffee machine in the rooms , they should leave their coffee machine in the lobby open all day. also breakfast is 8 to 9 and on two mornings i went down at a few minutes before nine and it was already closed up :-(

Room was clean and staff was very friendly

Room was clean and staff was very friendly

Does not change sheets at all Unsanitary

microwave is not working.

microwave is not working.

Espectacular

Espectacular

Busy street on one side, so only convenient to get there from one direction, but it was a low budget motel and it worked for cheap, near the city stays.

Busy street on one side, so only convenient to get there from one direction, but it was a low budget motel and it worked for cheap, near the city stays.

The bed was one of those old fashion circle beds with mirrors everywhere

The bed was one of those old fashion circle beds with mirrors everywhere

The parking is under the hotel and there is no elevator. Handicapped parking is at the main level. There are roughly 6 spots and most are used by staff. The room i stayed in looked clean byt we found a cockaroach in the bathroom in the middle of the night. Our phones never charged because the outlets in the room wouldnt hold the plugs in. Horrible night. We ran out of there as soon as we were awake

The parking is under the hotel and there is no elevator. Handicapped parking is at the main level. There are roughly 6 spots and most are used by staff. The room i stayed in looked clean byt we found a cockaroach in the bathroom in the middle of the night. Our phones never charged because the outlets in the room wouldnt hold the plugs in. Horrible night. We ran out of there as soon as we were awake

Too much money for what you get!!! Never ever again I stay in this place I would not recommend, bathroom very , Very, Very, Very DIRTY.

Too much money for what you get!!! Never ever again I stay in this place I would not recommend, bathroom very , Very, Very, Very DIRTY.

The location did not feel safe We were not given keys to our room and had to be let in by the receptionist each time we went to the room

The location did not feel safe We were not given keys to our room and had to be let in by the receptionist each time we went to the room

Noisy as hell

Noisy as hell

The room was clean. Staff was friendly..

The room was clean. Staff was friendly..

It was the most inconvenient and horrible hotel I have ever stayed in. The moment we walked in the lobby reeked of weed and smoke. The grounds outside were cracked, dirty, and clearly not regularly maintained/cared for. When we tried to check in we were told there would be a 30 dollar early check in fee even though the room was already cleaned and prepped. We walked in and the room was dim, the bathroom tiles were cracked, and the "amenities" such as shampoo and soap were limited and in small quatities. The room was at least clean (at least with what we could see with our naked eyes). The bed was creaky so whenever me and my bf would get intimate it was likely very audible to other guests (we know cause we could hear others as well). Back to the bathroom, the toilet took forever to flush and we woke up one morning to the bathroom being completely flooded. The next time the toilet flooded (yes this happened twice) it was as 2 in the morning and insteas of the staff offering to quickly mop it up (or even offering a mop so we could clean if ourselves) we were told to just move rooms. This forced us to pack all our belongings and move to the second floor (no elevator by the way), both me and my bf agreed that this was entirely unnecessary seeing as it was just the bathroom that was the problem. The new room's bathroom at least had a properly flushing toilet and ceiling fan. However, one of the lamps was not working and since the room faced the road it was extremely noisy all nigh

It was the most inconvenient and horrible hotel I have ever stayed in. The moment we walked in the lobby reeked of weed and smoke. The grounds outside were cracked, dirty, and clearly not regularly maintained/cared for. When we tried to check in we were told there would be a 30 dollar early check in fee even though the room was already cleaned and prepped. We walked in and the room was dim, the bathroom tiles were cracked, and the "amenities" such as shampoo and soap were limited and in small quatities. The room was at least clean (at least with what we could see with our naked eyes). The bed was creaky so whenever me and my bf would get intimate it was likely very audible to other guests (we know cause we could hear others as well). Back to the bathroom, the toilet took forever to flush and we woke up one morning to the bathroom being completely flooded. The next time the toilet flooded (yes this happened twice) it was as 2 in the morning and insteas of the staff offering to quickly mop it up (or even offering a mop so we could clean if ourselves) we were told to just move rooms. This forced us to pack all our belongings and move to the second floor (no elevator by the way), both me and my bf agreed that this was entirely unnecessary seeing as it was just the bathroom that was the problem. The new room's bathroom at least had a properly flushing toilet and ceiling fan. However, one of the lamps was not working and since the room faced the road it was extremely noisy all nigh

People screaming in the halls early in the morning. Power drill left in room.

People screaming in the halls early in the morning. Power drill left in room.

Broken toilet - flooded multiple times. the room smelled like smoke even though we were told not to smoke in it because it was a non-smoking room, but my itinerary showed a smoking room, no elevator,

Broken toilet - flooded multiple times. the room smelled like smoke even though we were told not to smoke in it because it was a non-smoking room, but my itinerary showed a smoking room, no elevator,

The place is totally unsafe, filthy and should be closed.

The place is totally unsafe, filthy and should be closed.

Misleading advertising. The rooms do not look like the pictures. It feels unsafe and there is a hostile adult Indian male staff member that should not have contact with customers. The rest of the staff seemed lovely. Whoever that man was, has serious mental issues and should not be working with the public.

Misleading advertising. The rooms do not look like the pictures. It feels unsafe and there is a hostile adult Indian male staff member that should not have contact with customers. The rest of the staff seemed lovely. Whoever that man was, has serious mental issues and should not be working with the public.

I will not recommend this hotel.

I will not recommend this hotel.

Electrical short in room ,no breakfast ready as advertised ,half of parking lot under construction ,seating for dining area near front door of hotel, had to hold down latch to just to let water out of tub ,room door looked like it was tampered with not worth price being charged . Bed in room was comfortable thanks

Electrical short in room ,no breakfast ready as advertised ,half of parking lot under construction ,seating for dining area near front door of hotel, had to hold down latch to just to let water out of tub ,room door looked like it was tampered with not worth price being charged . Bed in room was comfortable thanks

Horrible place, do not go. Lobby smells of marijuana and cigarettes. Unclean and unkept. We canceled when we walked in but still got charged $400, what a waste! Do not stay here

Horrible place, do not go. Lobby smells of marijuana and cigarettes. Unclean and unkept. We canceled when we walked in but still got charged $400, what a waste! Do not stay here

This is a poorly maintained property with rude and inconsiderate front desk. The complimentary breakfast is refrigerated muffins, cheap sugar soaked fruit cups which tasted like cough syrup, coffe machine which spit out the worst coffee I have ever tried, almost gagged on it. Toilets would not flush and there was crap in the toilet, likes stones and coins. I would not recommend this place to anyone, if I could give them no stars I would.

This is a poorly maintained property with rude and inconsiderate front desk. The complimentary breakfast is refrigerated muffins, cheap sugar soaked fruit cups which tasted like cough syrup, coffe machine which spit out the worst coffee I have ever tried, almost gagged on it. Toilets would not flush and there was crap in the toilet, likes stones and coins. I would not recommend this place to anyone, if I could give them no stars I would.

The room was nice but the rest of the hotel was horrible. The breakfast which was included consisted of a frozen muffin, cheap fruit cup and a cheap granola bar. All in a paper bag. For one night it was more than $150 a night, and definitely not worth it.

The room was nice but the rest of the hotel was horrible. The breakfast which was included consisted of a frozen muffin, cheap fruit cup and a cheap granola bar. All in a paper bag. For one night it was more than $150 a night, and definitely not worth it.

The check-in window had bullet proof glass. Behind the clerk stuff was piled from floor to ceiling. The smell of smoke in the entry was horrible. I am sooo surprised a Wyndham hotel like this would be allowed to have the Wyndham name and I'm surprised that Expedia even lists it. Very disappointed in both organizations. The place is disgusting. We didn't feel safe. We honestly should have left. Now... we spent the day in NYC so maybe it happened there, but we have bug bites this morning we noticed leaving the hotel. Do not stay at the hotel. Wyndham we expect more from you!!!

The check-in window had bullet proof glass. Behind the clerk stuff was piled from floor to ceiling. The smell of smoke in the entry was horrible. I am sooo surprised a Wyndham hotel like this would be allowed to have the Wyndham name and I'm surprised that Expedia even lists it. Very disappointed in both organizations. The place is disgusting. We didn't feel safe. We honestly should have left. Now... we spent the day in NYC so maybe it happened there, but we have bug bites this morning we noticed leaving the hotel. Do not stay at the hotel. Wyndham we expect more from you!!!

Decent property for the price

Decent property for the price

First day the toilet kept pushing our piss around the room because it kept flooding. Also the staff strategically bangs on your door at 9:30am to offer house keeping, to egg you to be awake for an on time check out. Essentially they wake you up two hours prior to 11am. Then once 11am hits, they will call your room at 11:01, and every 3 minutes afterwards. The inclusive breakfast comes with a granola bar, cup of water and a stale muffin. You’re better off sucking on rocks from outside. Like I mentioned earlier, I was in 4 different rooms. Every single sheet was plastered with food stains and hair. They don’t actually change sheets, just make the beds for the next family to come in. In between days if you’re there early enough or up early enough, you can also just spectate them at 9:30am. They enter every single room with garbage bags, but there’s no carts full of clean linens. They walk in throw trash out, and leave the rooms for the next family while never changing the sheets. I’m not one for rumors but if you have the misfortune of having to sleep here with no choice, I urge you to just watch for this. It will make you laugh on how true it is. All in all, this is not a get what you pay for hotel. A shelter would have better conditions, and that’s being generous. Every shower was a biohazard. Just not worth it.

First day the toilet kept pushing our piss around the room because it kept flooding. Also the staff strategically bangs on your door at 9:30am to offer house keeping, to egg you to be awake for an on time check out. Essentially they wake you up two hours prior to 11am. Then once 11am hits, they will call your room at 11:01, and every 3 minutes afterwards. The inclusive breakfast comes with a granola bar, cup of water and a stale muffin. You’re better off sucking on rocks from outside. Like I mentioned earlier, I was in 4 different rooms. Every single sheet was plastered with food stains and hair. They don’t actually change sheets, just make the beds for the next family to come in. In between days if you’re there early enough or up early enough, you can also just spectate them at 9:30am. They enter every single room with garbage bags, but there’s no carts full of clean linens. They walk in throw trash out, and leave the rooms for the next family while never changing the sheets. I’m not one for rumors but if you have the misfortune of having to sleep here with no choice, I urge you to just watch for this. It will make you laugh on how true it is. All in all, this is not a get what you pay for hotel. A shelter would have better conditions, and that’s being generous. Every shower was a biohazard. Just not worth it.

good

good

Poor cleaning, someone's hair in the bathroom. Its okay for one night but definitely not for a few days.

Poor cleaning, someone's hair in the bathroom. Its okay for one night but definitely not for a few days.

Everything was good

Everything was good

The hotel was not clean, dirty bedsheets, the air conditioning barely cooled, no free breakfast as advertised. It was close to NYC.

The hotel was not clean, dirty bedsheets, the air conditioning barely cooled, no free breakfast as advertised. It was close to NYC.

Also, the toilets needed multiple flushes and it took ages for the toilets to be ready for the next flush. No, I will not recommend nor stay here again.

Also, the toilets needed multiple flushes and it took ages for the toilets to be ready for the next flush. No, I will not recommend nor stay here again.

Location is ok, property is old and smelled bad.

Location is ok, property is old and smelled bad.

No internet connection, snoke smell in a non-smoking room, poor breakfast and rude receptionist on first day of arrival. The hotel standard was lower than expected

No internet connection, snoke smell in a non-smoking room, poor breakfast and rude receptionist on first day of arrival. The hotel standard was lower than expected

But that would not have been so bad if we had a CLEAN bathroom! The toilet seat was torn stained and dirty There was a GIANT bug on the wall as well To the management’s credit they came immediately and our room was changed but the cleanliness level was suspicious—hair in bathtub Stains on sheets Can’t stay here again!

But that would not have been so bad if we had a CLEAN bathroom! The toilet seat was torn stained and dirty There was a GIANT bug on the wall as well To the management’s credit they came immediately and our room was changed but the cleanliness level was suspicious—hair in bathtub Stains on sheets Can’t stay here again!

It’s a place

It’s a place

THERE WAS AN SPIDER IN MY BED IN THE FIRST ROOM THEY GAVE ME. BECUSE IT DISAPPEARED WHILE WAITING ON SOMEONE TO COME THEY DID NOT OFFER TO CHANGE LINENS OR CLEAN THE BED. I HAD TO COMPLAIN RO EXPEDIA TO GET MOVED. ONCE MOVED I HAD LUGGAGE THEY HAVE NO ELEVATOR, OR ESCALATOR.

THERE WAS AN SPIDER IN MY BED IN THE FIRST ROOM THEY GAVE ME. BECUSE IT DISAPPEARED WHILE WAITING ON SOMEONE TO COME THEY DID NOT OFFER TO CHANGE LINENS OR CLEAN THE BED. I HAD TO COMPLAIN RO EXPEDIA TO GET MOVED. ONCE MOVED I HAD LUGGAGE THEY HAVE NO ELEVATOR, OR ESCALATOR.

We couldn’t stay in this hotel after we found that it was infested with bugs. The bugs were not just in the bedroom but also in the bathroom. As a family with a small child, we could not stay in the hotel. We spoke to the front desk, who was dismissive, rude and argumentative, even after we showed him the picture we took. We are requesting an immediate refund of our money.

We couldn’t stay in this hotel after we found that it was infested with bugs. The bugs were not just in the bedroom but also in the bathroom. As a family with a small child, we could not stay in the hotel. We spoke to the front desk, who was dismissive, rude and argumentative, even after we showed him the picture we took. We are requesting an immediate refund of our money.

Worst hotel. They say breakfast included but there is no actual breakfast like other average hotel. They give an oat bar, and unbranded fruit cup which smells like medicine.full of cigarette smell on hallway. They didn’t even clean trash and I need to ask them every day for 3 nights stay. These group of people owns hotels are spoiling hotel services industry

Worst hotel. They say breakfast included but there is no actual breakfast like other average hotel. They give an oat bar, and unbranded fruit cup which smells like medicine.full of cigarette smell on hallway. They didn’t even clean trash and I need to ask them every day for 3 nights stay. These group of people owns hotels are spoiling hotel services industry

DISGUSTING and absolutely should not be labeled as a Wyndham hotel. No AC, no elevators, beyond rude management and staff, dirty, UNSAFE, and not as advertised on Hotels.com or their own site. Super GROSS. Don’t waste your money.

DISGUSTING and absolutely should not be labeled as a Wyndham hotel. No AC, no elevators, beyond rude management and staff, dirty, UNSAFE, and not as advertised on Hotels.com or their own site. Super GROSS. Don’t waste your money.

The online pictures are deceiving. The lobby is run down, there is safety glass between you and the check in person making you feel like you are one turn from seeing a robber, the rooms are dirty, half of the outlets in our room didn't work and the bathroom needs work (mirror cracked, half ass tile work, outdated). I would call this a 1-2 star hotel - basically a place to sleep and then get out.

The online pictures are deceiving. The lobby is run down, there is safety glass between you and the check in person making you feel like you are one turn from seeing a robber, the rooms are dirty, half of the outlets in our room didn't work and the bathroom needs work (mirror cracked, half ass tile work, outdated). I would call this a 1-2 star hotel - basically a place to sleep and then get out.

I should get some part of my money back.Expedia should look into it. Never do business with Expedia if I don't get some kind of money back.

I should get some part of my money back.Expedia should look into it. Never do business with Expedia if I don't get some kind of money back.

accessible

accessible

The bathroom has mold - upon asking denied the cleaning but they asked us to wait one night and we left - staff did not even care to give another room or refund I had to waste my time to get refund from expedia after all calls and emails I got my refund but no apology from expedia poor service from expedia too

The bathroom has mold - upon asking denied the cleaning but they asked us to wait one night and we left - staff did not even care to give another room or refund I had to waste my time to get refund from expedia after all calls and emails I got my refund but no apology from expedia poor service from expedia too

Not worth for money…

Not worth for money…

To my shock, she later informed me—without any courtesy or professionalism—that while I’m away at a conference, she would move my belongings into a smoking room. I explained that I am a non-smoker and specifically requested a non-smoking room, but her response was, “That’s none of my business.” This level of disregard for a guest's comfort and personal property is unacceptable in any hospitality setting. No guest should be treated with such hostility or threatened with having their belongings moved without consent. I expected professionalism, but instead encountered behavior that was petty, retaliatory, and unbefitting of the hospitality industry. This experience has left me disappointed, especially as I am attending an important international conference and expected peace of mind during my stay. I hope hotel management takes this seriously and enforces a standard of respect and accountability among staff.

To my shock, she later informed me—without any courtesy or professionalism—that while I’m away at a conference, she would move my belongings into a smoking room. I explained that I am a non-smoker and specifically requested a non-smoking room, but her response was, “That’s none of my business.” This level of disregard for a guest's comfort and personal property is unacceptable in any hospitality setting. No guest should be treated with such hostility or threatened with having their belongings moved without consent. I expected professionalism, but instead encountered behavior that was petty, retaliatory, and unbefitting of the hospitality industry. This experience has left me disappointed, especially as I am attending an important international conference and expected peace of mind during my stay. I hope hotel management takes this seriously and enforces a standard of respect and accountability among staff.

Blanket on bed has dry blood on it. The door slam hard so that is all you hear all night. I had my husband and 2 kids and front desk person question me on how many when he saw 2 adult and 2 children and I made the reservation for 2 adult 2 children

Blanket on bed has dry blood on it. The door slam hard so that is all you hear all night. I had my husband and 2 kids and front desk person question me on how many when he saw 2 adult and 2 children and I made the reservation for 2 adult 2 children

Very dirty room. Toilet seat so gross we didn’t sit on it. Dirty floors. Beds were new and clean and comfortable.

Very dirty room. Toilet seat so gross we didn’t sit on it. Dirty floors. Beds were new and clean and comfortable.

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.

Needs work on plumbing and making sure what is advertised works. Couldn't use the tub water disnt stay in it and hot water waa barely hot. Tv had 3 channels is paying that mich money smart TVS

Needs work on plumbing and making sure what is advertised works. Couldn't use the tub water disnt stay in it and hot water waa barely hot. Tv had 3 channels is paying that mich money smart TVS

Terrible

Terrible

Terrible! Rude staff!

Terrible! Rude staff!

A little basic but got the job done. Would stay again

A little basic but got the job done. Would stay again

The room was okay until we found mold in the bathroom shower and on the shower curtain. Could not get away from the loud slamming of all doors because the floors are made of marble.

The room was okay until we found mold in the bathroom shower and on the shower curtain. Could not get away from the loud slamming of all doors because the floors are made of marble.

I didn’t like the staff attitude the rooms was dirty I had to buy my own cleaning supplies to clean the room and there was no breakfast.

I didn’t like the staff attitude the rooms was dirty I had to buy my own cleaning supplies to clean the room and there was no breakfast.

I reserved this hotel before to read the reviews and after read them, I didn't know what to expect but overall the customer service was good, our room was clean. The breakfast is not a big deal just orange juice, muffin and a oatmeal bar must be considered snack and not breakfast; and it is located in a very busy street and transit coming all the time overnight, so if you're looking for a quite place to sleep this is not a good place. Room service every day to clean, good stay overall.

I reserved this hotel before to read the reviews and after read them, I didn't know what to expect but overall the customer service was good, our room was clean. The breakfast is not a big deal just orange juice, muffin and a oatmeal bar must be considered snack and not breakfast; and it is located in a very busy street and transit coming all the time overnight, so if you're looking for a quite place to sleep this is not a good place. Room service every day to clean, good stay overall.

Good price

Good price

Toilet did not work properly. We had someone come up to work on it first day of our stay. Sink faucet was loose and leacky . No coffee service until last day of our stay and no breakfast at all . Only thing I’d consider positive was the bed and covered parking lot .

Toilet did not work properly. We had someone come up to work on it first day of our stay. Sink faucet was loose and leacky . No coffee service until last day of our stay and no breakfast at all . Only thing I’d consider positive was the bed and covered parking lot .

Our room key repeatedly failed to work, and we were simply told to keep trying it. Additionally, there were no lights or handicap-accessible paths from the garage to the entrance. The garage itself was poorly lit, with no security presence or assistance available to reach the front lobby. To make matters worse, the staff was consistently unfriendly, and we found bugs in the room.

Our room key repeatedly failed to work, and we were simply told to keep trying it. Additionally, there were no lights or handicap-accessible paths from the garage to the entrance. The garage itself was poorly lit, with no security presence or assistance available to reach the front lobby. To make matters worse, the staff was consistently unfriendly, and we found bugs in the room.

Need to be upgraded

Need to be upgraded

Didn’t mess with it.

Didn’t mess with it.

We

We

The building is being renovated… It smelled really bad … smelled like pot smoke..

The building is being renovated… It smelled really bad … smelled like pot smoke..

Really hot

Really hot

The room was terrible everything about the hotel was terrible. I took pictures, but it doesn't let me add them to this post.

The room was terrible everything about the hotel was terrible. I took pictures, but it doesn't let me add them to this post.

Door wouldn’t lock properly… didn’t look or feel clean exposed wiring.. some lights worked some didn’t.

Door wouldn’t lock properly… didn’t look or feel clean exposed wiring.. some lights worked some didn’t.

The room had the floors dirty, the bathtub had mold and some parts of the bathroom did as well. The toilet leaked and the bathroom sink faucet was broken. Also the steaming iron was defective and the ironing table was broken. I also wanted to add that the bedding was stained and the shower towels had an odor and the hallways smelled like cigarettes because there was an ash tray in the hallway that was never cleaned while I stayed in the hotel. At some point we ask for more towels and the front desk person was not happy to give us more towels. Overall a disgusting experience if I’m honest.

The room had the floors dirty, the bathtub had mold and some parts of the bathroom did as well. The toilet leaked and the bathroom sink faucet was broken. Also the steaming iron was defective and the ironing table was broken. I also wanted to add that the bedding was stained and the shower towels had an odor and the hallways smelled like cigarettes because there was an ash tray in the hallway that was never cleaned while I stayed in the hotel. At some point we ask for more towels and the front desk person was not happy to give us more towels. Overall a disgusting experience if I’m honest.

Motel Like experience old , dirty and unsafe. not going back whe for a family trip to NYC

Motel Like experience old , dirty and unsafe. not going back whe for a family trip to NYC

Dirty , unfriendly staff

Dirty , unfriendly staff

Loud guests and doors which don’t have a soft close so you can hear and feel the resonance from the corridor. The smell of weed is present inside a lot of the time unfortunately. Black hair is found on all the towels, likely from the cleaner but still not acceptable. Hotel staff during late check in were blunt but accommodating to move rooms due to the noise.

Loud guests and doors which don’t have a soft close so you can hear and feel the resonance from the corridor. The smell of weed is present inside a lot of the time unfortunately. Black hair is found on all the towels, likely from the cleaner but still not acceptable. Hotel staff during late check in were blunt but accommodating to move rooms due to the noise.

Nobody to come this mortal

Nobody to come this mortal

I booked two rooms for the night at hefty charges, but the staff was not friendly when we arrived. I guess the keys they gave were reused key covers and old keys. The room is horrible with foul Odors, ripped bed sheets, hair on the bed sheets, a floor with wet sticks to the shoes, the bed with frame making a noise, and, most importantly, the power switches not working, and safety issues. We asked for a change of room but were denied and left the room within 30 minutes since the kids, and we were unable to stay in this horrible place. There is no parking and properly available to pull the luggage

I booked two rooms for the night at hefty charges, but the staff was not friendly when we arrived. I guess the keys they gave were reused key covers and old keys. The room is horrible with foul Odors, ripped bed sheets, hair on the bed sheets, a floor with wet sticks to the shoes, the bed with frame making a noise, and, most importantly, the power switches not working, and safety issues. We asked for a change of room but were denied and left the room within 30 minutes since the kids, and we were unable to stay in this horrible place. There is no parking and properly available to pull the luggage

Great

Great

It just felt dingy and outdated looking. Also false advertisement there was no breakfast or any gym as advertised.

It just felt dingy and outdated looking. Also false advertisement there was no breakfast or any gym as advertised.

I would not recommend

I would not recommend

The noise on Route 1/9 was intolerable so a good night's sleep was impossible. There was no elevator so we had to lift bags up the stairway.

The noise on Route 1/9 was intolerable so a good night's sleep was impossible. There was no elevator so we had to lift bags up the stairway.

Rooms Dirty as hell. Shampoo half used in the bathroom. The receptionust were rude

Rooms Dirty as hell. Shampoo half used in the bathroom. The receptionust were rude

Most importantly the person who checked us in was little rude and unprofessional. He asked me my email and number so that he can sign me up for rewards. When I said no his tone was judgmental and he said you don’t want Macy’s gift card, free nights and all. If someone says no you do t need to judge them make them feel uncomfortable. Also hotel info says free breakfast. The breakfast was given in paper bag, one small bottle of apple juice, one small muffin, and one energy bar. All poor brands, even Costco food is 100 times better and probably cheaper.

Most importantly the person who checked us in was little rude and unprofessional. He asked me my email and number so that he can sign me up for rewards. When I said no his tone was judgmental and he said you don’t want Macy’s gift card, free nights and all. If someone says no you do t need to judge them make them feel uncomfortable. Also hotel info says free breakfast. The breakfast was given in paper bag, one small bottle of apple juice, one small muffin, and one energy bar. All poor brands, even Costco food is 100 times better and probably cheaper.

The elevator was down the staff was not that helpful or nice I think they were in the middle of renovations when I called before I got to the room I was told twice to call back because I called to early

The elevator was down the staff was not that helpful or nice I think they were in the middle of renovations when I called before I got to the room I was told twice to call back because I called to early

Lift is not available. Breakfast facility is not sufficient.

Lift is not available. Breakfast facility is not sufficient.

This place is run-down and kind of dirty.

This place is run-down and kind of dirty.

I didn't like at all. Smells very bad smoking. From the lobby to the room.

I didn't like at all. Smells very bad smoking. From the lobby to the room.

Front desk staff is rude

Front desk staff is rude

It started off okay but when I went to go get my food an guy was sitting downstairs in lobby screaming someone tried to rob and kill him here at the hotel I don’t know how true it was but I know it’s something going on with this hotel room.

It started off okay but when I went to go get my food an guy was sitting downstairs in lobby screaming someone tried to rob and kill him here at the hotel I don’t know how true it was but I know it’s something going on with this hotel room.

RECOMENDADO!! Todos sabemos lo costoso que es hospedarse en New York y una opción es quedarse en new jersey. Pues la verdad tenía miedo hospedarme acá porque leí malos comentarios en exceso y déjenme decirle que me siento mal por esas personas que tuvieron mala experiencia. Pero fui desde 26 de marzo hasta el 30 y tengo que decir que el hotel está en remodelación. Paredes pintadas. TODO LOS PISOS están siendo cambiados o mejor dicho ya se cambiaron a porcelanas NUEVAS. El ambiente muy limpio. El staff te limpia y ordena la habitación TODOS LOS DÍAS. Lo único es que el hotel ofrece “desayuno” pero no hay. Solo café. (Al menos en mi tiempo de estadía” otro punto es que si te molesta el sonido. Pues el hotel queda justo en una calle principal. Y puedes escuchar los autos pasar toda la noche. Pero si solo te hospedas para dormir y llegas cansado. El sonido no lo notarás. La verdad SI RECOMIENDO ESTE HOTEL. Nos dieron toallas, jabón. Hicieron la cama. Todo limpio. No tengo ninguna queja. Las camas son cómodas. Buena iluminación, hay nevera, microondas y TV que funcionan muy bien.

Won’t recommend to anyone!

That being the fact that they’re under construction, it was a pleasant day, quiet, relaxing as I requested the area in the room that I was in was clean was renovated could use a little better tub, maybe a mat inside the tub over all the experience good

Didn’t notice was in and out

We got people screaming down the hall two out of three nights. And a police visit for an attempted suicide. I do not know why the police was not called when the screaming started in the hallway. Beds extremely noisy. Overall the experience was not a good one. Some positives and lots of negatives. Doubt I’ll ever stay there again.

Dirty sheets, continental breakfast was a muffin granola bar and juice bottle in a paper bag. Lights didn't work, toilet moved around, door lock defective. TV inoperative.

The bed spread was dirty, there were no cups available, the nightstands were filthy and the lights kept flickering on and off...the man that checked us in was extremely rude

Horrible to say the least,upon entry it smell like cigarettes,there was ages all over the floor and room had this stale scent

Smelled and decrepit. The room we stayed in had torn curtains. Breakfast was given in small paper bags. Would not book again.

Ongoing construction hence dust and grim everywhere Room unclean full of cockroaches Overall very dirty

The only reason we booked this hotel is because it was the closest one available to where we went for New Year's Eve. We wanted to stay safe and not drive anywhere. The whole hotel looks old and dirty. Even the tv remote was covered in filth. But worst part is the ROACHES! There were cockroaches crawling all over the bathroom. By the time we got there it was too late to ask for another room. But by the looks of other reviews, it wouldn't have mattered. The bugs are everywhere! I told the manager at check out and he said that's the first time he's ever heard of a roach problem. Big lie! Look at the most recent Google reviews. He offered a 10% discount. But I'm sorry I spent even a penny on this filth pit. I can only hope none of the vermin that we saw or didn't came home with us. Do no stay here even if it's the only option!

Not good appearance, not good cleaning and very bad break fast ( one juice and one cup cake) .

Looks absolutely NOTHING like the online pics. This is quite honestly a roach motel, and I’m finding that more and more with Wyndham properties.

The experience didn’t improve upon entering. There was a strong smell of smoke and other unpleasant odors, and the place was visibly dirty. The entrance was cramped and stinky, with signs of ongoing construction. There was no elevator, so we had to use the stairs to reach the second floor. The stairway was grimy, with walls and surfaces showing neglect and construction debris. The room itself was disappointing—far from clean. Several lights didn’t work, and I personally saw cockroaches in both the main room and the bathroom. The shower drain didn’t function properly, leaving a puddle while bathing. On top of that, we had to reset the door lock on the second day. I’m writing this review for two reasons. First, I want to warn families like mine not to be misled as we were. Second, I feel compelled to point out that this place, labeled as a Days Inn by Wyndham, charges prices similar to high-end hotels but offers the experience of a budget motel. It might work for a single person needing a one-night stay, but families should think twice. That said, they are undergoing construction, so hopefully, things will improve in the future. :)

Awful

Don’t book this place unless you want blood on your toilet as you just walk in to the room

The place looks like a $50 per night motel, not the $150 per night that we paid for. The beds were small, the room was terrible. There’s was a small coffee machine and a couple of small muffins in the morning. The place was being renovated so I looks very bad at the time. Highly recommend to stay away from this place at the price that the charge per night.

Towel with a tangled hair which makes me doubt about the cleaning

Bodily fluids on the cover of one of the beds. Small bugs crawling in the showers.

The room was unacceptable. Cigarette burns all over the bed, horrible uncomfortable squeaky mattress, everything in the room was worn and dirty. The whole building smelled like cigarettes and mold. The manager refused to refund our money even though we stayed somewhere else. The room cost over $300.

The lobby was disgusting and in disrepair. The room was beyond gross. There were roaches sighted. The bathroom was filthy with pipes sticking out. The sheets had cigarette burns in them, mattress was smelly and sprung. Walls were dirty and the room had a smell of backwoods rolled blunts.

I’ve seen places like this on TV but never have I ever encountered such a dump in real life. I stayed a total of 2 hours before giving up and checking out. It was unclean, unsanitary, unfriendly, out of date. If this place was free I still wouldn’t stay here

Room was okay but had lots of roaches and no wifi

It qas siaguatingly sirty. We had no where else to stay so had no chooce. The front desk people could not speak or understand English, so trying to communicate with them was nearly impossible. The bathroom had urine all over the toilet and seat, there were ling dark hairs all over the shower and in tub. Floors were dirty and lights in bathroom were broken. Matress was stained. There was mouse dropping behing the bed. The next morning as we were packing up to leave, there was a roach crawling on the wall. i tried to make them awaare but they did not understand me. i would rate this a negative 100 stars if i could. This hotel should be shut down.

NASTY Avoid at all cost.

Floors to the room was sticky the toilet was clogged, it had smell when you first came inside the property

It smells bad, the rooms have old furniture and blankets. Super super super dirty and it was full or cockroaches

Noisy, not clean.. saw a cockroach and a mouse while I was there for just 1 night. They were renovating so it was quite noisy - add that to the traffic noise right outside the window and you have a recipe for a bad night rest.. won’t return again anytime soon!

Horrible , bed bugs , roaches and mice running around dirty stained rooms , cigarette burns on all bedding , says breakfast included and there was nothing at all ! Mold in bathroom and paint peeling off walls , demanding a refund of my stay ! Can not believe Sunday would put their name in this dumpster fire ! Do not stay for any reason !